First Call Resolution
First Call Resolution List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at First Call Resolution. You can filter them based on skills, years of employment, job, education, department, and prior employment.
First Call Resolution Salaries. You can even request information on how much does First Call Resolution pay if you want to. Learn about salaries, pros and cons of working for First Call Resolution directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
15 First Call Resolution employees in database. Find out everything there's to know about First Call Resolution employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
First Call Resolution Employees
Employee
Years
Job
Industry
Bonnie Ankle, MBA. Bonnie Ankle, MBA.'s First Call Resolution Experience August 2014 - April 2015
Job MBA, BS in Business Management & Computer Science, AAS in Computer Information Systems
Industry Management Consulting
Experience
Greythorn North America April 2015 - Present
First Call Resolution August 2014 - April 2015
Catholic Health Initiatives - Mercy Medical Center October 2013 - December 2013
Providence Health & Services February 2013 - October 2013
Roseburg Area Chamber of Commerce May 2012 - December 2012
Umpqua Community College October 2009 - November 2011
South Umpqua Schools District 19 February 2009 - December 2009
C&D Lumber company July 2008 - January 2009
Luxury Home Council February 2007 - July 2008
Anchor Realty 2005 - 2007
Skills
Training, Team Building, Access, Leadership, Management, Microsoft Office, Troubleshooting, Project Management, Microsoft Excel, Public Speaking, PowerPoint, Event Planning, Windows 7, Coaching, Team Leadership, Team Management, Public Relations, Web Design, Windows Server, Database Administration, TCP/IP, HTML, IT Management, MS Project, Marketing Communications, Visual Basic, Business Intelligence, Event Management, Technical Writing, VMware, Business Strategy, XHTML, Marketing Strategy, Focus Groups, Computer Forensics, Emergency Management, Computer Security, Corporate Communications, Marketing Research, Business Planning, Computer Repair, Employee Engagement, CCNA Exploration 1-4, Business Management, Training & Development, Trade Shows, Film, Computer Science, Process Improvement, Business Development
Education
Northwest Christian University 2012 — 2013
Master of Business Administration (MBA), Busienss Management of Computer Information Systems
Northwest Christian University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.73
Southern Oregon University 2011 — 2012
BAS, Business Management in Computer Information System
Umpqua Community College 2009 — 2011
SOU School of Business, BAS; Associates of Science, Business Management; Computer Information Systems
Northern Arizona Institute of Real Estate 2005 — 2006
Associate of Applied Science, Computer Informations Systems
Hollywood Senior High School 1982 — 1985
Highschool Deploma, Theater/general education
Greythorn North America April 2015 - Present
First Call Resolution August 2014 - April 2015
Catholic Health Initiatives - Mercy Medical Center October 2013 - December 2013
Providence Health & Services February 2013 - October 2013
Roseburg Area Chamber of Commerce May 2012 - December 2012
Umpqua Community College October 2009 - November 2011
South Umpqua Schools District 19 February 2009 - December 2009
C&D Lumber company July 2008 - January 2009
Luxury Home Council February 2007 - July 2008
Anchor Realty 2005 - 2007
Skills
Training, Team Building, Access, Leadership, Management, Microsoft Office, Troubleshooting, Project Management, Microsoft Excel, Public Speaking, PowerPoint, Event Planning, Windows 7, Coaching, Team Leadership, Team Management, Public Relations, Web Design, Windows Server, Database Administration, TCP/IP, HTML, IT Management, MS Project, Marketing Communications, Visual Basic, Business Intelligence, Event Management, Technical Writing, VMware, Business Strategy, XHTML, Marketing Strategy, Focus Groups, Computer Forensics, Emergency Management, Computer Security, Corporate Communications, Marketing Research, Business Planning, Computer Repair, Employee Engagement, CCNA Exploration 1-4, Business Management, Training & Development, Trade Shows, Film, Computer Science, Process Improvement, Business Development
Education
Northwest Christian University 2012 — 2013
Master of Business Administration (MBA), Busienss Management of Computer Information Systems
Northwest Christian University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.73
Southern Oregon University 2011 — 2012
BAS, Business Management in Computer Information System
Umpqua Community College 2009 — 2011
SOU School of Business, BAS; Associates of Science, Business Management; Computer Information Systems
Northern Arizona Institute of Real Estate 2005 — 2006
Associate of Applied Science, Computer Informations Systems
Hollywood Senior High School 1982 — 1985
Highschool Deploma, Theater/general education
John Stadter's First Call Resolution Experience June 2005 - May 2014
Job Chief Executive Officer at First Call Resolution, LLC
Industry Outsourcing/Offshoring
Experience
First Call Resolution, LLC May 2014 - Present
First Call Resolution June 2005 - May 2014
ComSpanUSA April 2001 - January 2008
800 Support May 1994 - September 2001
Eyeonics January 1990 - April 1994
Crystal Specialties Inc - Akzo NV June 1984 - June 1990
Technical Images, Inc June 1979 - June 1984
Skills
Innovative Problem..., Leadership Development, Call Center, Start-ups, Telecommunications, Outsourcing, Customer Relations, Call Centers, Customer Service, Entrepreneurship, Leadership, Strategic Planning, Negotiation, Vendor Management, Project Management, Management, Account Management, Team Leadership, Creative Direction, Customer Satisfaction, New Business Development, Process Improvement, Sales, Customer Experience, Coaching, CRM, Team Building, Strategy, Operations Management, Training, Business Development, Employee Relations, Performance Management, Strategic Partnerships, Cross-functional Team..., Data Analysis, Customer Retention, Call Center Development, VoIP, Team Management, Business Planning
Education
Lewis and Clark College 1975 — 1979
Bachelor's degrees, Economics and Business
First Call Resolution, LLC May 2014 - Present
First Call Resolution June 2005 - May 2014
ComSpanUSA April 2001 - January 2008
800 Support May 1994 - September 2001
Eyeonics January 1990 - April 1994
Crystal Specialties Inc - Akzo NV June 1984 - June 1990
Technical Images, Inc June 1979 - June 1984
Skills
Innovative Problem..., Leadership Development, Call Center, Start-ups, Telecommunications, Outsourcing, Customer Relations, Call Centers, Customer Service, Entrepreneurship, Leadership, Strategic Planning, Negotiation, Vendor Management, Project Management, Management, Account Management, Team Leadership, Creative Direction, Customer Satisfaction, New Business Development, Process Improvement, Sales, Customer Experience, Coaching, CRM, Team Building, Strategy, Operations Management, Training, Business Development, Employee Relations, Performance Management, Strategic Partnerships, Cross-functional Team..., Data Analysis, Customer Retention, Call Center Development, VoIP, Team Management, Business Planning
Education
Lewis and Clark College 1975 — 1979
Bachelor's degrees, Economics and Business
William Wilde William Wilde's First Call Resolution Experience March 2014 - Present
Job Internet/Web Site Support
Industry Computer Networking
Experience
First Call Resolution March 2014 - Present
KForce and OfficeTeam Employment Agencies August 2011 - February 2014
Blachly-Lane Electric Cooperative July 2001 - October 2008
City of Eugene - Public Works - Transportation April 1999 - July 2001
S August 1982 - April 1999
Skills
Computer Networking, Computer Repair, AutoCAD, Technical Support, Microsoft Office, Linux Desktop, Linux Server, Windows Operating..., Customer Service, Electrical Engineering..., Traffic Signal Design, Underground Utility..., Windows Server, Microsoft SQL Server, Website Development, Manual Drafting, Design Specifications, Product Specification, Electric Utility, Utility Systems, Utility Regulation, Utility Construction, Utility Computing, Utility Mapping, Utility Locating, Power Distribution, Power Systems, Computer Diagnostics, Technical Writing, Database Design, Field Inspection, Site Inspections, Access Database, Microsoft Excel, Microsoft Word, Outlook, TCP/IP protocols, Proficient Typing Skills, Organization &..., Telephone Skills, Computer Aided Dispatch, Hazardous Materials, Forklift Operator, Purchase Orders, Purchase Requisitions, Purchasing Negotiation, Supplier Quality, Data Entry, Visual Basic, Visio
Education
Pioneer Pacific College 2009 — 2010
Associate of Applied Science, Computer Networking and Technology
Lane Community College 2002 — 2002
Basic A+ Certification, Computer Science, 94%
Lane Community College 2001 — 2002
MCSE Certification Microsoft Windows 2000 Professional, Computer Software Engineering, Average grade of 91% in four classes
Los Angeles Valley College 1983 — 1985
n/a, Electrical and Electronics Engineering, 2.4
California State Polytechnic University-Pomona 1974 — 1975
Competed Junior Year, Soil Sciences, 2.64
Los Angeles Pierce College 1972 — 1974
Associate of Arts (AA), General Studies
First Call Resolution March 2014 - Present
KForce and OfficeTeam Employment Agencies August 2011 - February 2014
Blachly-Lane Electric Cooperative July 2001 - October 2008
City of Eugene - Public Works - Transportation April 1999 - July 2001
S August 1982 - April 1999
Skills
Computer Networking, Computer Repair, AutoCAD, Technical Support, Microsoft Office, Linux Desktop, Linux Server, Windows Operating..., Customer Service, Electrical Engineering..., Traffic Signal Design, Underground Utility..., Windows Server, Microsoft SQL Server, Website Development, Manual Drafting, Design Specifications, Product Specification, Electric Utility, Utility Systems, Utility Regulation, Utility Construction, Utility Computing, Utility Mapping, Utility Locating, Power Distribution, Power Systems, Computer Diagnostics, Technical Writing, Database Design, Field Inspection, Site Inspections, Access Database, Microsoft Excel, Microsoft Word, Outlook, TCP/IP protocols, Proficient Typing Skills, Organization &..., Telephone Skills, Computer Aided Dispatch, Hazardous Materials, Forklift Operator, Purchase Orders, Purchase Requisitions, Purchasing Negotiation, Supplier Quality, Data Entry, Visual Basic, Visio
Education
Pioneer Pacific College 2009 — 2010
Associate of Applied Science, Computer Networking and Technology
Lane Community College 2002 — 2002
Basic A+ Certification, Computer Science, 94%
Lane Community College 2001 — 2002
MCSE Certification Microsoft Windows 2000 Professional, Computer Software Engineering, Average grade of 91% in four classes
Los Angeles Valley College 1983 — 1985
n/a, Electrical and Electronics Engineering, 2.4
California State Polytechnic University-Pomona 1974 — 1975
Competed Junior Year, Soil Sciences, 2.64
Los Angeles Pierce College 1972 — 1974
Associate of Arts (AA), General Studies
Joseph Kollander Joseph Kollander's First Call Resolution Experience July 2012 - November 2012
Job Guest Services Associate at Wildlife Safari
Industry Museums and Institutions
Experience
Wildlife Safari March 2014 - Present
Umpqua Bank August 2013 - February 2014
First Call Resolution July 2012 - November 2012
SearsSears October 2011 - March 2012
Business Technologies TraineeWolf Creek Job Corps October 2010 - July 2011
Skills
Phlebotomy, Phlebotomists, Microsoft Office, Front Office, Back Office, Customer Service, Customer Satisfaction, Customer Support
Education
Umpqua Community College 2014 — 2014
Certification, Phlebotomy
Wolf Creek Job Corps 2010 — 2011
Business Technologies Certification, Business Technologies
Wildlife Safari March 2014 - Present
Umpqua Bank August 2013 - February 2014
First Call Resolution July 2012 - November 2012
SearsSears October 2011 - March 2012
Business Technologies TraineeWolf Creek Job Corps October 2010 - July 2011
Skills
Phlebotomy, Phlebotomists, Microsoft Office, Front Office, Back Office, Customer Service, Customer Satisfaction, Customer Support
Education
Umpqua Community College 2014 — 2014
Certification, Phlebotomy
Wolf Creek Job Corps 2010 — 2011
Business Technologies Certification, Business Technologies
Aisha Henderson Aisha Henderson's First Call Resolution Experience March 2014 - April 2014
Job Sales Associate at Staples
Industry Real Estate
Experience
Staples May 2015 - Present
Office Team May 2014 - May 2015
First Call Resolution March 2014 - April 2014
Phones Plus, Inc February 2013 - May 2013
Harry Ritchie's Jewelers August 2012 - February 2013
Skills
Customer Service, Administrative..., Outlook, Office Management, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Computer Proficiency, Databases, Multi-line Phone, Public Speaking, Mac OS, Macintosh Applications, Time Management, Event Planning, Administration, Telephone Skills, Teamwork, Management, Social Media, Spreadsheets, Filing, Customer Satisfaction, Process Scheduler, Facebook, Front Office, Phone Etiquette, Typing, Critical Thinking, Team Building, Negotiation, Communication
Education
Pioneer Pacific College 2015 — 2016
Certification Diploma, Medical/Clinical Assistant
Marshfield High School 2005 — 2007
High School, Music Performance, General
Golden Valley High School 2003 — 2005
Journalism
Staples May 2015 - Present
Office Team May 2014 - May 2015
First Call Resolution March 2014 - April 2014
Phones Plus, Inc February 2013 - May 2013
Harry Ritchie's Jewelers August 2012 - February 2013
Skills
Customer Service, Administrative..., Outlook, Office Management, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Computer Proficiency, Databases, Multi-line Phone, Public Speaking, Mac OS, Macintosh Applications, Time Management, Event Planning, Administration, Telephone Skills, Teamwork, Management, Social Media, Spreadsheets, Filing, Customer Satisfaction, Process Scheduler, Facebook, Front Office, Phone Etiquette, Typing, Critical Thinking, Team Building, Negotiation, Communication
Education
Pioneer Pacific College 2015 — 2016
Certification Diploma, Medical/Clinical Assistant
Marshfield High School 2005 — 2007
High School, Music Performance, General
Golden Valley High School 2003 — 2005
Journalism
Katheryn Carnahan's First Call Resolution Experience September 2009 - September 2011
Job Chief Operating Officer at First Call Resolution, LLC
Industry Outsourcing/Offshoring
Experience
First Call Resolution, LLC May 2014 - Present
First Call Resolution, LLC August 2013 - May 2014
First Call Resolution, LLC September 2011 - August 2013
First Call Resolution September 2009 - September 2011
CD Baby May 2007 - September 2008
Good Elves, LLC January 2006 - December 2006
US Celllular January 2004 - September 2005
US Cellular January 1998 - January 2004
Starbucks Coffee Company September 1995 - December 1997
Daniel Smith April 1990 - September 1995
Skills
Call Center, Customer Service, Project Management, Quality Assurance, Business Process..., Performance Management, Wireless, Customer Satisfaction, Customer Experience, Leadership, Team Leadership, Process Improvement, Vendor Management, Telecommunications, Account Management, Call Centers, Cross-functional Team..., Strategic Planning, Customer Retention, Operations Management, Strategy, Budgets, Sales, Outsourcing, BPO, Business Process, Data Analysis, Management, Sales Operations, E-commerce, Employee Engagement, Coaching, Troubleshooting, Social Networking, Inventory Management, CRM, Workforce Management, Retail, Integration, Team Building, Training, Call Center Development, Program Management, Contact Centers
Education
Temple University 1987 — 1989
MFA, Art
University of California, Santa Cruz 1980 — 1985
BA, Art
First Call Resolution, LLC May 2014 - Present
First Call Resolution, LLC August 2013 - May 2014
First Call Resolution, LLC September 2011 - August 2013
First Call Resolution September 2009 - September 2011
CD Baby May 2007 - September 2008
Good Elves, LLC January 2006 - December 2006
US Celllular January 2004 - September 2005
US Cellular January 1998 - January 2004
Starbucks Coffee Company September 1995 - December 1997
Daniel Smith April 1990 - September 1995
Skills
Call Center, Customer Service, Project Management, Quality Assurance, Business Process..., Performance Management, Wireless, Customer Satisfaction, Customer Experience, Leadership, Team Leadership, Process Improvement, Vendor Management, Telecommunications, Account Management, Call Centers, Cross-functional Team..., Strategic Planning, Customer Retention, Operations Management, Strategy, Budgets, Sales, Outsourcing, BPO, Business Process, Data Analysis, Management, Sales Operations, E-commerce, Employee Engagement, Coaching, Troubleshooting, Social Networking, Inventory Management, CRM, Workforce Management, Retail, Integration, Team Building, Training, Call Center Development, Program Management, Contact Centers
Education
Temple University 1987 — 1989
MFA, Art
University of California, Santa Cruz 1980 — 1985
BA, Art
Mason Mitchell Mason Mitchell's First Call Resolution Experience March 2007 - September 2013
Job Brand Ambassador at Zipcar
Industry Marketing and Advertising
Experience
Zipcar June 2015 - Present
Multnomah Aging and Disability Services October 2014 - Present
First Call Resolution March 2007 - September 2013
Umpqua Community College September 2012 - June 2013
Skills
Communication, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Political Communication, Customer Service, Quality Control, Talent Management, Journalism, Adobe Creative Suite
Education
Portland State University 2013 — 2015
Communication Studies
Umpqua Community College 2011 — 2013
Associate of Arts (A.A.), General Studies
Zipcar June 2015 - Present
Multnomah Aging and Disability Services October 2014 - Present
First Call Resolution March 2007 - September 2013
Umpqua Community College September 2012 - June 2013
Skills
Communication, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Political Communication, Customer Service, Quality Control, Talent Management, Journalism, Adobe Creative Suite
Education
Portland State University 2013 — 2015
Communication Studies
Umpqua Community College 2011 — 2013
Associate of Arts (A.A.), General Studies
Megan Keglovitz Megan Keglovitz's First Call Resolution Experience March 2012 - September 2012
Job
Industry Music
Experience
The Media Store December 2012 - June 2013
Arbonne May 2012 - May 2013
Jimmy's Classic Drive-In October 2012 - November 2012
First Call Resolution March 2012 - September 2012
First Call Resolution December 2011 - February 2012
Skills
Customer Service, Sales, Team Leadership, Customer Satisfaction, Account Management, Microsoft Office, Social Media, Project Management, Microsoft Excel, Outlook, Process Improvement, Time Management, Leadership Development, Maintaining Strong..., Establish & Maintain..., Inspiration, Personal Websites, Future Business Leaders...
Education
Rogue Community College 2011 — 2011
General Studies, 13
Grants Pass High School 2007 — 2011
Diploma, General, 9 - 12
The Media Store December 2012 - June 2013
Arbonne May 2012 - May 2013
Jimmy's Classic Drive-In October 2012 - November 2012
First Call Resolution March 2012 - September 2012
First Call Resolution December 2011 - February 2012
Skills
Customer Service, Sales, Team Leadership, Customer Satisfaction, Account Management, Microsoft Office, Social Media, Project Management, Microsoft Excel, Outlook, Process Improvement, Time Management, Leadership Development, Maintaining Strong..., Establish & Maintain..., Inspiration, Personal Websites, Future Business Leaders...
Education
Rogue Community College 2011 — 2011
General Studies, 13
Grants Pass High School 2007 — 2011
Diploma, General, 9 - 12
Kaare Kulland's First Call Resolution Experience February 2015 - Present
Job Team Lead at First Call Response
Industry Telecommunications
Experience
First Call Resolution February 2015 - Present
First Call Resolution August 2013 - February 2015
Telecommunications Management Services May 2004 - August 2013
Skills
Fiber Optics, Project Management, Switches, SIP, Cisco Technologies, Ethernet, VoIP, IP, Program Management, Wireless, 3G, Telephony, Computer Network..., Broadband, Telecommunications, Call Centers, Managed Services, Unified Communications, Network Design
Education
Umpqua Community College 2013 — 2015
Computer Information Systems
Portland Community College
Portland Community College
First Call Resolution February 2015 - Present
First Call Resolution August 2013 - February 2015
Telecommunications Management Services May 2004 - August 2013
Skills
Fiber Optics, Project Management, Switches, SIP, Cisco Technologies, Ethernet, VoIP, IP, Program Management, Wireless, 3G, Telephony, Computer Network..., Broadband, Telecommunications, Call Centers, Managed Services, Unified Communications, Network Design
Education
Umpqua Community College 2013 — 2015
Computer Information Systems
Portland Community College
Portland Community College
Kelly Schmidt, MCSA's First Call Resolution Experience August 2014 - February 2015
Job Technical Analyst II at Master Brand Cabinets, Inc.
Industry Information Technology and Services
Experience
MasterBrand Cabinets, Inc. May 2015 - Present
Independent Contractor January 2005 - Present
First Call Resolution August 2014 - February 2015
Radio Design Group, Inc. April 2005 - February 2012
Radio Design Group, Inc. April 2005 - June 2007
Paragon Space Development Corporation September 2003 - April 2005
Radio Design Group, Inc. May 1999 - December 2001
CSC / The University of Arizona August 1998 - May 1999
Radio Design Group, Inc. May 1998 - August 1998
Radio Design Group, Inc. May 1997 - August 1997
Skills
Disaster Recovery, Troubleshooting, System Administration, Network Administration, Best..., Bugzilla, Computer Diagnostics, Helpdesk, Networking, Project Management, Structured Methods, Technical Documentation, Technical Writing, Virtualization, VMware ESX, VMware Workstation, Hyper-V, Symantec Endpoint..., Symantec Deployment..., Symantec Backup Exec, Cost Management, Network Security, Windows Server, Windows XP Pro, Windows 7, Fault Tolerance, Monitoring Performance, Process Improvement, Business Continuity, Database Administration, Microsoft SQL Server, SQL Server Management..., MySQL, Epicor, Methodical, Algorithm Optimization, PGP, Integration, Servers, Active Directory, VPN, DNS, DHCP
Education
University of Arizona 1995 — 1999
Bachelor of Science (B.S.) Candidate, Computer & Electrical Engineering, Molecular & Cellular Biology
Epicor Software Corporation
Rogue Community College
New Horizons Computer Learning Center
University of Arizona 2002 — 2003
Electrical Engineering
Oregon Institute of Technology 2002 — 2002
Electrical Engineering Technology
Irvington High School 1991 — 1995
MasterBrand Cabinets, Inc. May 2015 - Present
Independent Contractor January 2005 - Present
First Call Resolution August 2014 - February 2015
Radio Design Group, Inc. April 2005 - February 2012
Radio Design Group, Inc. April 2005 - June 2007
Paragon Space Development Corporation September 2003 - April 2005
Radio Design Group, Inc. May 1999 - December 2001
CSC / The University of Arizona August 1998 - May 1999
Radio Design Group, Inc. May 1998 - August 1998
Radio Design Group, Inc. May 1997 - August 1997
Skills
Disaster Recovery, Troubleshooting, System Administration, Network Administration, Best..., Bugzilla, Computer Diagnostics, Helpdesk, Networking, Project Management, Structured Methods, Technical Documentation, Technical Writing, Virtualization, VMware ESX, VMware Workstation, Hyper-V, Symantec Endpoint..., Symantec Deployment..., Symantec Backup Exec, Cost Management, Network Security, Windows Server, Windows XP Pro, Windows 7, Fault Tolerance, Monitoring Performance, Process Improvement, Business Continuity, Database Administration, Microsoft SQL Server, SQL Server Management..., MySQL, Epicor, Methodical, Algorithm Optimization, PGP, Integration, Servers, Active Directory, VPN, DNS, DHCP
Education
University of Arizona 1995 — 1999
Bachelor of Science (B.S.) Candidate, Computer & Electrical Engineering, Molecular & Cellular Biology
Epicor Software Corporation
Rogue Community College
New Horizons Computer Learning Center
University of Arizona 2002 — 2003
Electrical Engineering
Oregon Institute of Technology 2002 — 2002
Electrical Engineering Technology
Irvington High School 1991 — 1995
Josh Dreiling's First Call Resolution Experience February 2014 - November 2014
Job Production/Manufacturing
Industry Electrical/Electronic Manufacturing
Experience
Feeney Wireless March 2015 - May 2015
First Call Resolution February 2014 - November 2014
Personnel Source, Inc. April 2013 - July 2013
Staffing Partners March 2012 - March 2013
Western Inventory Service April 2010 - April 2011
Taylor Guard Staffing (Comcast) October 2008 - March 2009
Skills
Customer Service, Forklift Operation, Data Entry, Electronics, Manufacturing, Troubleshooting, Shipping & Receiving, Negotiation, Logistics, Retail Sales, Sales Operations, Time Management
Education
Lane Community College 2006 — 2007
Music History, Literature, and Theory
Portland State University 2004 — 2006
Electrical and Electronics Engineering
Elmira 2000 — 2004
General Diploma, Mathematics/Engineering
Feeney Wireless March 2015 - May 2015
First Call Resolution February 2014 - November 2014
Personnel Source, Inc. April 2013 - July 2013
Staffing Partners March 2012 - March 2013
Western Inventory Service April 2010 - April 2011
Taylor Guard Staffing (Comcast) October 2008 - March 2009
Skills
Customer Service, Forklift Operation, Data Entry, Electronics, Manufacturing, Troubleshooting, Shipping & Receiving, Negotiation, Logistics, Retail Sales, Sales Operations, Time Management
Education
Lane Community College 2006 — 2007
Music History, Literature, and Theory
Portland State University 2004 — 2006
Electrical and Electronics Engineering
Elmira 2000 — 2004
General Diploma, Mathematics/Engineering
Tami Beal's First Call Resolution Experience December 2010 - May 2011
Job Customer Service Representative
Industry Consumer Services
Experience
Teleperfomance April 2012 - September 2012
First Call Resolution December 2010 - May 2011
Alcohol Drug Services of Washington - ADS December 2003 - October 2007
Education
Cogswell Polytechnical College
Bachelor of Science (B.S.), Safety/Fire Protection Engineering Technology, 3.3
Renton Technical College
Associate of Science (A.S.), Health & Fitness Technology, 3.5
Teleperfomance April 2012 - September 2012
First Call Resolution December 2010 - May 2011
Alcohol Drug Services of Washington - ADS December 2003 - October 2007
Education
Cogswell Polytechnical College
Bachelor of Science (B.S.), Safety/Fire Protection Engineering Technology, 3.3
Renton Technical College
Associate of Science (A.S.), Health & Fitness Technology, 3.5
Loraine Summers's First Call Resolution Experience May 2014 - December 2014
Job Trip Experience Team Specialist
Industry
Experience
First Call Resolution May 2014 - December 2014
Sykes September 2013 - May 2014
Professional Services/ (Wilshire Credit) July 2009 - November 2009
Enterprise Rent-A-Car June 2008 - March 2009
Wand Pro Unlimited for Symantec December 2006 - April 2008
Skills
Customer Service, Call Centers, Data Entry, Phone Etiquette, Siebel, Microsoft Office, English, Telephone Skills, Supervisory Skills, Time Management, Customer Satisfaction, Cashiering, Clerical Skills, Administrative..., Outlook, 10 Key, Microsoft Excel, Sales, Typing, Microsoft Word, PowerPoint
Education
University of Oregon 2011 — 2012
English Literature and computers
Lane Community College 2006 — 2008
Associate of Arts Oregon Transfer Degree, History
First Call Resolution May 2014 - December 2014
Sykes September 2013 - May 2014
Professional Services/ (Wilshire Credit) July 2009 - November 2009
Enterprise Rent-A-Car June 2008 - March 2009
Wand Pro Unlimited for Symantec December 2006 - April 2008
Skills
Customer Service, Call Centers, Data Entry, Phone Etiquette, Siebel, Microsoft Office, English, Telephone Skills, Supervisory Skills, Time Management, Customer Satisfaction, Cashiering, Clerical Skills, Administrative..., Outlook, 10 Key, Microsoft Excel, Sales, Typing, Microsoft Word, PowerPoint
Education
University of Oregon 2011 — 2012
English Literature and computers
Lane Community College 2006 — 2008
Associate of Arts Oregon Transfer Degree, History