First Level Technology

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First Level Technology Employees

Employee
Years
Job
Industry
John Bachandouris John Bachandouris Rensselaer, New York Details
John Bachandouris's First Level Technology Experience June 2008 - December 2009
Job Graduate of ITT Technical InstituteAlbany
Industry Computer Hardware
Experience
First Level Technology   June 2008 - December 2009

Skills
Troubleshooting, Computer Hardware, Field Service, Software Installation, Customer Service, Laptops, Computer Repair, Hardware, Printers, A+ Certified, Windows 7, Network Administration, Microsoft Office

Education
ITT Technical Institute-Albany   2013 — 2015
Network Systems Administration, Network and System Administration/Administrator, 3.9545

DeVry Technical Institute   1985 — 1989
Electronics Technician Diploma, Network and System Administration/Administrator, 2.75

Anthony Amorim Anthony Amorim Austin, Texas Details
Anthony Amorim's First Level Technology Experience 2009 - 2009
Job Technical Recruiter at Systems Made Simple, A Lockheed Martin Company
Industry Human Resources
Experience
Systems Made Simple, A Lockheed Martin Company  2015 - Present
Hewlett-Packard  2015 - Present
Bazaarvoice  2014 - 2015
VMware  2012 - 2013
Contract work  2010 - 2012
Evins Personnel Consultants, Inc  2009 - 2010
First Level Technology   2009 - 2009
Contractor  2007 - 2009
Integrated Screening Partners  2005 - 2007

Skills
Talent Acquisition, Recruiting, Sourcing, Technical Recruiting, Social Media, Project Management, Marketing, Applicant Tracking..., Screening, Management, Full-life Cycle..., Talent Management, Interviews, Customer Service, Vendor Management, Leadership Development, Networking, Business Networking, Cold Calling, Strategic Sourcing, Hiring, High-volume Recruiting, Boolean Searching, Technology Recruitment, Screening Resumes, Social Recruiting, Training, Talent Mining, Strategic Hiring, IT Sourcing, Social Networking, Staffing Services, New Hire Orientations, Corporate Recruiting, Human Resources, Leadership

Education
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.87

Teri D. Schiavo Teri D. Schiavo Austin, Texas Area Details
Teri D. Schiavo's First Level Technology Experience October 2007 - December 2009
Job Correspondent Processing at 360 Mortgage Group, LLC
Industry Banking
Experience
360 Mortgage Group, LLC  February 2015 - Present
Assurant Field Asset Services  April 2014 - February 2015
OneWest Bank  March 2010 - March 2014
First Level Technology   October 2007 - December 2009
Countrywide Home Loans  August 2002 - October 2007

Skills
Mortgage Lending, Mediation, Operational Analysis, Project Management, Program Management, Mortgage Underwriting, High Organizational..., Teamwork, Microsoft Office, Human Resources, Credit, Banking, Finance, Analysis

Education
National University
Bachelor of Business Administration (BBA), Accounting

Brian Mrozinski Brian Mrozinski Greater Milwaukee Area Details
Brian Mrozinski's First Level Technology Experience April 2002 - April 2006
Job IT Engineer at Sundance Inc.
Industry Information Technology and Services
Experience
Sundance Inc.   March 2013 - Present
NCR Corporation  August 2008 - April 2013
FTD  April 2006 - November 2008
Chortek & Gottschalk   November 2006 - July 2008
C&G Consulting  November 2006 - July 2008
First Level Technology   April 2002 - April 2006

Skills
Customer Service, Team Leadership, Project Planning, Able To Multi-task, Outstanding Customer..., Microsoft Office, Good interpsonal Skills, Attention To Detail, Creative Problem Solving, Cisco Certified..., Security Camera..., Accounts Payable, Network Administration, Routers, Hardware, Networking, Active Directory, Process Improvement, Software Installation, Computer Hardware, Troubleshooting

Education
University of Phoenix   2002 — 2004
Bachelor of Science in Information Technology, Information Technology

University of Phoenix   2002 — 2004
Bachelor of Science, Information Technology

PC Productivity   1999 — 1999
Certifications, A+ and Microsoft Certificatons

Waukesha County Technical College   1993 — 1997
Associate Degree, Accounting

Larry Roth Larry Roth Tulsa, Oklahoma Area Details
Larry Roth's First Level Technology Experience January 2002 - September 2003
Job BI/SharePoint Analyst at Williams
Industry Information Technology and Services
Experience
Williams  June 2014 - Present
SiteDataSystems (for White Buffalo Environmental, Inc.)   April 2006 - June 2014
Choice Computer Services and TreatWrite   October 2007 - February 2009
Bedlam Sports (Previously Sunbelt Sports)   May 2004 - April 2006
Alorica  September 2003 - April 2004
First Level Technology   January 2002 - September 2003
Transco Supply   August 2001 - February 2002
Williams Communications  July 2000 - June 2001
BuyItNow.com  May 1999 - July 2000
DecisionOne  April 1998 - April 1999

Skills
SharePoint, SharePoint Designer, SQL Server, Visual Studio, HTML, CSS, Microsoft Office, Access, Excel, Word, PowerPoint, Visio, Paint.NET, OneNote, Outlook, SketchUp, Windows Movie Maker, Google Analytics, Google Adwords, Google Docs, Google Webmaster Tools, Google Website Optimizer, Blogging, Database Administration, Web Development, Databases, Web Design, Documentation, E-commerce, GIS, Internet, MySQL, Social Media, Social Networking, Network Security, Online Marketing, Organizing, Optimization, Photoshop, Planning, Quality Assurance, Research, SEO, Problem Solving, SQL, Troubleshooting, Wordpress, Writing, XHTML, Project Planning

Education
University of Oklahoma   1991 — 1993
Master, Human Relations; Film and Video Studies

Northeastern State University   1986 — 1991
Bachelor's of Arts, Psychology

Rogers State University   1986 — 1988
General Requirements, General Requirements

Josh Augustine Josh Augustine Greater Omaha Area Details
Josh Augustine's First Level Technology Experience May 2006 - May 2006
Job Computer Technician/Point of Sales Technician
Industry Information Technology and Services
Experience
QuikServe Solutions  August 2007 - Present
Millard Lumber   June 2006 - July 2007
Mosaic Technology Group   August 2006 - August 2006
First Level Technology   May 2006 - May 2006

Skills
Troubleshooting, Technical Support, Computer Hardware, Testing, Software Documentation, Customer Service, Microsoft Office, Software Installation, Microsoft Excel

Education
Southeast Community College   2002 — 2003
Associates of Applied Sciences, Computer Programming

Scotus Central Catholic   1997 — 2001
High School Diploma

Bill Pike Bill Pike Pflugerville, Texas Details
Bill Pike's First Level Technology Experience October 2007 - September 2009
Job AppleCare Team Manager, Apple Inc.
Industry Consumer Electronics
Experience
Apple  August 2012 - Present
Volt Workforce Solutions  May 2010 - August 2012
First Level Technology   October 2007 - September 2009

Skills
Customer Satisfaction, Customer Oriented, Call Centers, Team Management, Team-oriented, Virtual Teams, Contact Centers, Personnel Management, Performance Management, Performance Improvement, Employee Training, Team Leadership, Employee Relations, New Hire Orientations, Building Relationships, Management, Account Management, Customer Service, Customer Experience, Human Resources, Interviews

Education
Del Mar College   1991 — 1993

Gregory Portland High School

Joshua Conner Joshua Conner Greensboro/Winston-Salem, North Carolina Area Details
Joshua Conner's First Level Technology Experience January 2007 - December 2007
Job Supervisor, IT Global Service Desk at Ralph Lauren
Industry Information Technology and Services
Experience
Ralph Lauren  August 2014 - Present
Ralph Lauren  November 2011 - August 2014
NCR Corporation  January 2008 - June 2011
First Level Technology   January 2007 - December 2007
Pitt Community College  January 2002 - August 2006
ASMO of Greenville   November 2002 - December 2002

Skills
POS, Hardware, XP, Windows, Project Management, Technical Support, Windows 7, Troubleshooting, Switches, Remote Desktop, Microsoft Excel, Cisco Routers, Databases, Networking

Education
East Carolina University   2003 — 2006
Bachelors of Science in Communications

Pitt Community College   2000 — 2002
Associates in Information Technology

Venessa Humfeld Venessa Humfeld Austin, Texas Area Details
Venessa Humfeld's First Level Technology Experience April 2008 - December 2009
Job Currently seeking a Human Resources position.
Industry Human Resources
Experience
Black Box Network Services  March 2010 - March 2013
First Level Technology   April 2008 - December 2009
First Level Technology   April 2007 - April 2008
Express Personnel Services  February 2006 - April 2007
Progressive Insurance  March 2003 - February 2006
Broadwing Communications  April 2001 - December 2002

Skills
Onboarding, Recruiting, HRIS, Human Resources, Talent Management, Interviews, Employee Benefits, Vendor Management, Payroll, Screening, New Hire Orientations, FMLA, Employment Law, Job Fairs, Temporary Placement, Screening Resumes

Education
Texas A&M University-Kingsville   1995 — 2000
BA

Brad Garday Brad Garday Phoenix, Arizona Details
Brad Garday's First Level Technology Experience April 2009 - October 2009
Job Win 7 Healthcare Applications Analyst / Deployment Migration Technician Contractor for Dell
Industry Computer Networking
Experience
PFI Tech for Dell   April 2014 - February 2015
Med Impact   December 2013 - February 2014
Insight  September 2013 - September 2013
HP American Express AESCP   April 2013 - May 2013
Compucom for Wells Fargo   March 2013 - April 2013
JPMorgan Chase  February 2013 - March 2013
IBM/Cushman & Wakefield   August 2011 - April 2012
Adecco Engineering  March 2010 - May 2010
First Level Technology   April 2009 - October 2009
Fleet Safety   April 2008 - April 2009

Skills
Support 90 users, rDirectory, Software Installation, Laptops, Servers, DNS, Computer Hardware, Active Directory, Troubleshooting, Windows 7, Networking, Technical Support, Hardware, Switches, System Deployment, Network Administration, Citrix, Windows XP, Operating Systems

Education
DeVry University Phoenix   2010 — 2013
AA, Network Systems Administrator, 3.3

Community College of the United States Air Force Ground Radio Communications Specialist   1984 — 1985
Vocational, Electronics

Patricio Olmedo Alvarez Patricio Olmedo Alvarez Melbourne, Florida Area Details
Patricio Olmedo Alvarez's First Level Technology Experience January 2008 - December 2009
Job Technology/Network Support Associate at Brevard Public Schools
Industry Information Technology and Services
Experience
Brevard Public Schools  January 2012 - Present
self employed  August 2010 - January 2012
Olmedo Alvarez C. A.   June 2011 - July 2011
NCR Corporation  December 2009 - August 2010
First Level Technology   January 2008 - December 2009
Ingenious Technology   July 2007 - January 2008
Alvarez Imports   January 1994 - April 2006
Cía. Agrícola del Guayas (Chiquita Brands subsidiary)   January 1992 - January 1994

Skills
Strategic Planning, Customer Service, Microsoft Office

Education
Boston University   1980 — 1985
Bachelor of Science, Computer Engineering

Keiser University

MCP (Microsoft Certified Professional)
Cerification

NCR University

PCMCSE (Professional Standards Institute Certified Master Computer Support Engineer)
Certification

PCMNSE (Professional Standards Institute Certified Master Network Support Engineer)
Certification

PCMSA (Professional Standards Institute Certified Master Server Administrator)
Certification

Christopher Lagonick-Weitzel Christopher Lagonick-Weitzel Hartford, Connecticut Area Details
Christopher Lagonick-Weitzel's First Level Technology Experience January 2006 - January 2006
Job
Industry Legal Services
Experience
Wolters Kluwer ELM Solutions  August 2015 - Present
Life on Fire Podcast   January 2006 - Present
Wolters Kluwer ELM Solutions  April 2014 - August 2015
Wolters Kluwer ELM Solutions  August 2011 - March 2014
Cablevision  September 2007 - June 2011
Spherion  March 2007 - September 2007
Tidelands Geophysical   July 2006 - February 2007
First Level Technology   January 2006 - January 2006
Community Voice Channel   June 2004 - January 2005

Skills
Troubleshooting, Customer Service, Windows, Technical Support, Software Documentation, Microsoft Excel, Computer Hardware, SharePoint, Audacity, Audio Post Production, Video Production, Video Editing, Adobe Premiere, Adober Premiere Elements, Sound Mixing, Customer Satisfaction, Apologetics, Religious Education, Public Speaking, New Media, Facebook, Twitter, Google Plus, WordPress, RSS, Podcasting, Writing, Creative Writing, Script-writing, Acting, Blogging, Social Media, Television Studio..., CSS, Windows 7, Microsoft Office, Call Centers, OS X, Access, Content Management

Education
New Horizons Learning Centers   2004 — 2005
Information Technology

Manchester Community College   2002 — 2003
none, General Education

RHAM High School   1999 — 2002
High School Diploma, High School

Brandon Dugas Brandon Dugas New London/Norwich, Connecticut Area Details
Brandon Dugas's First Level Technology Experience 2004 - 2005
Job Technical Project Manager at Agfa Healthcare
Industry Information Technology and Services
Experience
Agfa Healthcare  March 2010 - Present
Agfa Healthcare  September 2008 - March 2010
Agfa Healthcare  April 2008 - September 2008
Agfa Healthcare  June 2006 - April 2008
Vanguard Managed Solutions  December 2005 - June 2006
First Level Technology   2004 - 2005

Skills
Troubleshooting, XP, Computer Hardware, Windows, Windows Server 2003, Healthcare Information..., HL7, PACS

Education
New England Institute of Technology   2000 — 2004
BS, CIS

Westerly High School   1996 — 2000

Denielle Garza Denielle Garza Houston, Texas Area Details
Denielle Garza's First Level Technology Experience March 2007 - December 2007
Job Executive Sales Administrator
Industry Executive Office
Experience
CyrusOne  February 2015 - Present
Texas Education Agency  August 2012 - Present
CyrusOne  2015 - 2015
CyrusOne  2015 - 2015
HCA - San Antonio, Texas HQ   September 2010 - July 2011
Texas Commission on Environmental Quality  July 2008 - September 2010
Bank of America  December 2007 - July 2008
First Level Technology   March 2007 - December 2007
Compass Learning  2006 - 2007

Skills
Customer Service, Excel, Access, PowerPoint, Banking, IT Strategy, WiX, Adult Education, Corporate Training, Microsoft Office, Word, Groupwise, Merlin, Dispatch-1 (D-1), Lycos, Public Speaking, Public Relations, Corporate Communications, Marketing Communications, Internal Communications, Community Outreach, Training & Development, Staff Training, Training Skills, Online Training, Microsoft Word, Training, Project Management, E-Learning, Microsoft Excel, Policy, Editing, Employee Training, Management, Software Documentation, Quality Assurance, Analysis, Program Management, Leadership

Education
University of Phoenix-Austin Campus   2009 — 2012
Master of Arts (MA), Adult Education and Training

University of North Texas   2001 — 2006
Bachelor of Arts (BA), Communication Studies

Jesse Gomez Jesse Gomez Whittier, California Details
Jesse Gomez's First Level Technology Experience June 2007 - December 2007
Job West Regional Service Manager Cynosure inc.
Industry Medical Devices
Experience
Cynosure, Inc.   November 2009 - Present
Syneron Candela  February 2008 - November 2009
First Level Technology   June 2007 - December 2007
LaserCare Printer & MFP Experts   October 2006 - June 2007
Canon USA  March 2001 - October 2006

Skills
Management, Customer Service, Service Management, Field Service, Field Technicians, Biomedical Devices, Medical Devices, Technical Support, Product Support, Customer Support, Project Management, Hardware Diagnostics, Sales, Capital Equipment

Education
American InterContinental University   2002 — 2006
Master's Degree, Information Technology (Network Security), GPA 3.49

University of Phoenix   1998 — 2002
Bachelor's Degree, Management Information Systems, GPA 3.76

Alex Gort Alex Gort Greater Grand Rapids, Michigan Area Details
Alex Gort's First Level Technology Experience April 2006 - April 2006
Job Systems Administrator Level 1 at ASR Health Benefits
Industry Information Technology and Services
Experience
ASR Health Benefits  May 2015 - Present
ASR Health Benefits  June 2008 - May 2015
ION Media Networks  May 2006 - June 2008
First Level Technology   April 2006 - April 2006
LIN Television  September 2001 - June 2005
Paxson Communications  December 1996 - September 2001

Skills
A+ Certified, Network+ Certified, CompTIA Network+..., Network+, TCP/IP, Windows, Networking, Computers, Wireless, Firewalls, Troubleshooting, Microsoft Exchange, Active Directory, VMware, Citrix, Software Installation, Technical Support, Windows Server, Help Desk Support, Hardware, CompTIA Network+

Education
Grand Rapids Community College   2005 — 2006
Completion Certificate, Computer Support Technician Job Training Program

Richard Marek PE Richard Marek PE Greater Chicago Area Details
Richard Marek PE's First Level Technology Experience September 2005 - May 2006
Job Independent Computer Software Professional
Industry Computer Software
Experience
Northwestern Lake Forest Hospital  January 2008 - Present
FIRST LEVEL TECHNOLOGY   September 2005 - May 2006
ComEd Div of Exelon   January 2000 - January 2001
EXELON CORPORATION  January 1969 - January 2001
ComEd  1969 - 2001

Skills
Setup Desk top and..., Configuration of..., Car delivery via driving, Business Analysis, Management, Software Installation, Marketing, Hospitals, Software Development, Program Management, Business Strategy, Cross-functional Team..., Mergers & Acquisitions, Access, Software Documentation, Healthcare, Process Improvement, Management Consulting, Customer Service, Contract Negotiation, Negotiation

Education
Milwaukee School of Engineering   1965 — 1969
BSEE, Electrical Engineering

Milwaukee School of Engineering   1965 — 1969
BS, Electrical Engineering

Rodney Bovensiep Rodney Bovensiep Greater Atlanta Area Details
Rodney Bovensiep's First Level Technology Experience 2006 - 2008
Job Business Analyst for NCR NAMER
Industry Information Services
Experience
NCR Corporation  January 2008 - October 2012
First Level Technology   2006 - 2008

Skills
ITIL, SQL, Microsoft SQL Server, Service Delivery, Data Warehousing, Business Intelligence, Computer Hardware, Vendor Management, Troubleshooting, Technical Support, Active Directory, Business Analysis, Requirements Analysis, IT Service Management, Windows XP, Databases, Hardware, Project Management, Process Improvement

Education
University of Michigan-Flint   1997 — 2010

Clawson High School

Dave Bohls Dave Bohls Austin, Texas Area Details
Dave Bohls's First Level Technology Experience January 2004 - April 2005
Job Sr. Network Administrator at AllClear ID
Industry Information Technology and Services
Experience
AllClear ID  November 2014 - Present
BECO  November 2012 - Present
Motive  October 2011 - November 2012
Rackspace Hosting  October 2010 - January 2012
American Campus Communities  May 2008 - August 2010
Network Logistic, Inc.   October 2007 - April 2008
Oracle  March 2005 - October 2007
First Level Technology   January 2004 - April 2005
Exodus Communications  1999 - 2001

Skills
Cisco Technologies, Firewalls, Network Security, Data Center, Disaster Recovery, Networking, OSPF, Routers, Routing, Security, Servers, Switches, VMware, VPN, WAN

Education
The University of Texas at Austin   1993 — 1998

Kate Eckard Kate Eckard Columbia, South Carolina Details
Kate Eckard's First Level Technology Experience 2005 - 2006
Job Lead College Recruiting Manager at AT&T
Industry Human Resources
Experience
AT&T  October 2006 - Present
First Level Technology   2005 - 2006
First Level Technology (NCR Call Center)   September 2003 - September 2005

Skills
Microsoft Office, Recruiting, Interviews, Project Management, Highly detail oriented, Communication, Presentations, Human Resources, Screening Resumes, Qualifying Candidates, Extending Offers, Responsiveness, Reports, Problem Solving, Sourcing, Internet Recruiting, Phone Screens, Job Fairs, Job Postings, College Recruiting, Employee Relations, Closing Candidates, New Hire Paperwork, Leadership, Building Relationships, Career Counseling, Taleo, PeopleSoft, Onboarding, Applicant Tracking..., Talent Management, Employee Benefits, Training, Cold Calling

Education
Augusta State University   2001 — 2003
MS, Psychology

Appalachian State University   1992 — 1996
Bachelor of Science (BS), Psychology

Monte Fuller Monte Fuller Austin, Texas Area Details
Monte Fuller's First Level Technology Experience September 1998 - August 2008
Job Operations and Project Management
Industry Information Technology and Services
Experience
First Level Technology   September 1998 - August 2008

Education
The University of Texas at Austin   1983 — 1988
BA, Government

Tracy Lutze Tracy Lutze Columbus, Ohio Area Details
Tracy Lutze's First Level Technology Experience February 2001 - December 2007
Job Customerfocused leader who builds strong customer relationships and delivers outstanding service.
Industry Information Technology and Services
Experience
NCR Corporation  January 2008 - April 2011
First Level Technology   February 2001 - December 2007

Education
Franklin University   2001 — 2002
Business management

Community College of the Air Force   1982 — 1984
Geberal Studies

Clio Area High School   1974 — 1978
High school, High school

Bryan Lilienkamp Bryan Lilienkamp Indianapolis, Indiana Area Details
Bryan Lilienkamp's First Level Technology Experience August 2003 - September 2006
Job Information Technology Professional
Industry Information Technology and Services
Experience
TEKsystems  April 2012 - May 2012
Randstad  January 2012 - March 2012
DISYS  July 2011 - December 2011
Insight Global  June 2011 - July 2011
Smart IT Staffing  November 2010 - January 2011
Marion County Election Board  September 2010 - November 2010
RMS Computer Corporation  July 2009 - September 2010
TEKsystems  March 2009 - June 2009
TAC Worldwide Company, Inc   January 2009 - April 2009
First Level Technology   August 2003 - September 2006

Skills
Laptops, Dell Computers, Active Directory, Troubleshooting, Computer Hardware, Help Desk Support, Windows 7, Software Installation, Network Administration, CompTIA A+ Certification, Microsoft Certified..., Microsoft Certified..., CCNA, CompTIA Network+..., Windows XP Pro, A+ Certified, Operating Systems, Switches

Education
Excelsior College   2002 — 2008
Bachelor of Science, Information Technology, 3.57

Bishop Chatard High School

Suzie McNeil Suzie McNeil Austin, Texas Area Details
Suzie McNeil's First Level Technology Experience October 2008 - December 2009
Job Clinical CSR at Clinical Pathology Laboratories
Industry Human Resources
Experience
Clinical Pathology Laboratories  April 2013 - Present
Generation America   November 2010 - December 2012
First Level Technology   October 2008 - December 2009
First Level Technology   October 2005 - December 2009
First Level Technology   December 2003 - October 2005
First Level Technology   October 2003 - December 2003
ITT Technical Institute  January 2003 - April 2003
SRDI   January 2001 - May 2002
SRDI   August 1998 - May 2002
CDI  May 1997 - August 1998

Skills
Recruiting, Employee Relations, Human Resources, Performance Management, Talent Acquisition, Onboarding, Training, Management, Program Management, Interviews, Customer Service, Team Building, Software Documentation, Project Management, Call Centers, Cross-functional Team..., Hiring, New Hire Orientations, Benefits Administration, Employee Benefits

Education
Purdue University
Bachelor of Science, Retail Management

Christopher Kinsinger Christopher Kinsinger Greater Chicago Area Details
Christopher Kinsinger's First Level Technology Experience March 2007 - December 2007
Job PC Technician at Unisys
Industry Information Technology and Services
Experience
Unisys  July 2009 - Present
MC Machinery/Mitsubishi Corp   January 2008 - June 2009
First Level Technology   March 2007 - December 2007
Aramark Corporation  May 2006 - February 2007
IBM  April 2004 - November 2005

Education
DeVry University   2001 — 2004
Bachelor of Science, Computer Information Systems

DeVry University   2001 — 2004
Bachelor of Science, Computer Information Systems

DeVry University Dupage Campus
Bachelor of Science, Computer Information Systems

Douglas Duehr Douglas Duehr Greater Milwaukee Area Details
Douglas Duehr's First Level Technology Experience August 2004 - March 2008
Job Account Support Specialist at NCR Corporation
Industry Information Technology and Services
Experience
Currently looking  August 2012 - Present
NCR Corporation  August 2011 - August 2012
NCR Corporation  September 2010 - August 2011
NCR Corporation  March 2008 - September 2010
First Level Technology   August 2004 - March 2008

Skills
Troubleshooting, POS, Process Improvement, Service Delivery, Computer Hardware, Sla, Account Management, Customer Satisfaction

Education
Ashford University   2011 — 2015
Bachelor of Business Administration (BBA), Buissness Administration, 3.96