FTD Company
FTD Companies, Inc., also trading as Florists' Transworld Delivery is a floral wire service, retailer and wholesaler based in Downers Grove, Illinois, in the United States. Headquarters: Downers Grove, Illinois, United States CEO: Scott D. Levin Founded: 1910 Subsidiaries: ProFlowers, Bloom That, Inc., Provide Creations, Inc,
FTD List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at FTD. You can filter them based on skills, years of employment, job, education, department, and prior employment.
FTD Salaries. You can even request information on how much does FTD pay if you want to. Learn about salaries, pros and cons of working for FTD directly from the past employees.
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FTD Employees
Performics August 2015 - Present
FTD April 2015 - July 2015
FTD March 2014 - March 2015
FTD December 2012 - February 2014
Merrill Lynch January 2012 - May 2012
Walgreens June 2011 - August 2011
Student Government Association January 2010 - May 2011
Skills
Marketing, Facebook, Social Media, Social Media Marketing, Integrated Marketing, Social Networking, Microsoft Office, Advertising, Event Management, Management, Brochures, PowerPoint, Outlook
Education
Butler University 2008 — 2012
Bachelor's degree, Marketing
Quality Physical Therapy, Inc. February 2013 - Present
FTD May 2012 - February 2015
Chicagoland Methodist Senior Services June 2013 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java
Education
Computer Systems Institute 2012 — 2013
Mississippi Valley State University 2008 — 2010
Associate's degree, Business Administration and Management, General
Self-employed May 2009 - Present
FTD September 1997 - May 2009
Skills
Windows, Troubleshooting, Customer Service, Visual Basic, VB.NET, Microsoft SQL Server, SQL, C#, Leadership, Team Building, Access, Software Development, Training, Process Improvement, Linux, HTML, Java
Education
DeVry University
Electronics
Marathon High
Naper Settlement September 2005 - Present
FTD June 2014 - February 2015
Jewel-Osco 2011 - June 2014
DuPage Children's Museum June 2012 - September 2013
Claire's Accessories June 2009 - July 2010
Skills
Creative Writing, Strategic Planning, Microsoft Word, Multi Tasking, Time Management, Sales, Writing, Research, Leadership, Public Speaking, Fundraising, Nonprofits, Editing, Microsoft Office, Facebook
Education
Columbia College Chicago 2009 — 2012
Bachelor of Arts (B.A.), Fiction Writing
Total Quality Logistics July 2013 - Present
FTD December 2012 - June 2013
Edward Hospital May 2012 - October 2012
Darden Restaurants May 2011 - July 2012
Benedictine University January 2010 - May 2010
Skills
Microsoft Excel, Microsoft Word, Public Speaking, Interpersonal Skill, PowerPoint, Market Research, Social Media Marketing, Apollo, WebCentral, Inventory Management, Merchandising, Microsoft Office, Time Management, Customer Service, Data Analysis, Outlook, Account Management, Team Leadership, Social Networking, Customer Satisfaction, Management, Teamwork, Sales, Event Management, Team Building, Public Relations, Critical Thinking, Event Planning, Leadership, Training, Data Entry, Marketing Strategy, Social Media, Facebook, Marketing, Advertising
Education
Benedictine University 2008 — 2012
Bachelor of Business Administration (B.B.A.)
FTD (Florists' Transworld Delivery) July 2013 - Present
Network Data Systems June 2012 - July 2013
FTD March 2010 - August 2012
FTD May 2006 - March 2010
FTD April 2005 - May 2006
Skills
WAN, Troubleshooting, TCP/IP, VPN, VMware, Cisco Technologies, Disaster Recovery, Service Desk, Technical Support, Switches, Help Desk Support, Hardware, Data Center, Windows XP, Routers, Networking, Microsoft SQL Server
Education
DePaul University 2000 — 2004
Bachelor's degree, Network Technology
Baxter International Inc. June 2015 - Present
Baxter International Inc. June 2015 - Present
CrossCom National March 2015 - May 2015
EMV Payment Systems Midwest July 2014 - March 2015
Bankers Life and Casualty Company March 2013 - June 2014
Dominick’s December 2012 - December 2013
Aon Hewitt January 2011 - January 2012
FTD May 2010 - May 2011
Skills
•Proficient in Lotus..., Customer Service, Process Scheduler, Security, Employee Relations, Human Resources, Personnel Management, HRIS, Recruiting, Performance Management, Benefits Administration, Employee Engagement, Employee Benefits, Interviews, PeopleSoft, Talent Acquisition
Education
DeVry University 2012 — 2013
Bachelor Degree of science in Technical Management, Human Resources
Western International University 2005 — 2007
Associate's degree, International Business
FTD July 2008 - August 2014
FTD June 2007 - July 2008
FTD May 2006 - June 2007
Payroll 1 May 2001 - May 2006
Skills
Consulting, Technical Product..., Training, Software Implementation, Hardware Installation, IT Hardware Support, Software Documentation, Software Installation, Managerial, Production Support, Help Desk Support, Coaching, Computer Hardware, Team Leadership, Troubleshooting, Access, Management, Project Management, Windows, Networking, Technical Support, Process Improvement, Call Centers, SaaS, Microsoft Excel, SQL, Testing, Databases, Visio, Windows 7, Quality Assurance, Hardware, Customer Service, Microsoft SQL Server, Microsoft Office
Education
ITT Technical Institute-Oak Brook 2001 — 2003
Associate's degree, Computer Networking, 4.0 GPA
CompTia 2005 — 2005
Net+ Certification, Network+ Certification
FTD August 2000 - Present
FTD February 2006 - March 2009
FTD May 2004 - March 2006
FTD September 2001 - May 2004
FTD August 2000 - September 2001
Skills
Project Management, IT Management
Education
DePaul University
Capital One November 2013 - Present
Walgreens July 2012 - November 2013
McDonald's Corporation April 2012 - July 2012
Sears Holdings Corporation February 2012 - April 2012
FTD July 2010 - January 2012
Various Companies April 2004 - June 2010
Skills
Business Analysis, User Experience, Agile Project Management, UML, Social Media, User Interface Design, JavaScript, Content Management, Web Application Design, Change Management, SEM, Mobile Applications, Cross-functional Team..., Requirements Gathering, CRM, Technical Product..., Digital Product..., Rapid Prototyping, Process Engineering, Online User Experience, Human-computer..., HTML + CSS, HTML5, XML, Mobile Application..., User-centered Design, Reverse Engineering, SEO, Mobile Devices, Quality Assurance, Project Management, Web Applications, Competitive Analysis, Visio, SDLC, Analysis, SharePoint, HTML, HTML 5, Product Management
Education
Colorado Technical University 2006 — 2007
MBA, Healthcare Administration
Northern Illinois University 1999 — 2004
B.S.
AMK Design 2003 - Present
FTD February 1997 - September 2003
Target 1996 - 1997
Skills
Graphic Design, Brochures, Catalogs, Logo Design, Layout, Graphics, Adobe Creative Suite, Marketing, Illustrator, Business Cards
Education
Columbia College Chicago 1985 — 1988
BA, Photography & Grapic Design
South Suburban Community Collge
Sanofi August 2013 - Present
Novo Nordisk A/S January 2012 - April 2013
Cengage Learning June 2005 - December 2011
Organon Pharmaceuticals May 1999 - March 2002
FTD October 1990 - January 1993
Los Angeles Unified School District June 1987 - June 1990
Arthur Young September 1984 - June 1987
Skills
Pharmaceutical Industry, Sales, Diabetes, Pharmaceutical Sales, Selling Skills, Product Launch, Sales Force Development, Sales Effectiveness, Endocrinology, Neurology, Managed Care, Rheumatology, Hospitals, Oncology, Medical Devices, Urology, Cardiology, Sales Presentations, Hospital Sales, Gastroenterology
Education
The Ohio State University 1980 — 1984
Bachelor of Science (BS), Accounting and Marketing, 3.83 summa cum laude
California State University-Northridge
Bachelor of Science (BS), Mathematics/Teaching Credential, 3.64
A1 Solar Power, Inc. July 2014 - Present
FTD January 2011 - July 2014
Cbeyond January 2009 - December 2009
Enterprise Rent-A-Car March 2004 - December 2009
Skills
Sales, Sales Process, Account Management, New Business Development, Customer Service, Sales Operations, Sales Management, Direct Sales, Team Building, Contract Negotiation, Strategic Planning, Selling, Marketing Strategy, Microsoft Office, Management, Marketing, Marketing Communications, Social Media Marketing, Market Research, Trade Shows, Process Improvement, Renewable Energy, Energy, Solar Energy, Solar Cells, Solar PV, Solar Power, Solar System Design
Education
Concordia University Irvine 2002 — 2004
Bachelor of Arts, English Literature
Concordia University-Irvine 2002 — 2004
Bachelor of Arts (B.A.), English Language and Literature/Letters
Connect Hearing US May 2013 - Present
D. L. Taylor Community Outreach March 2009 - Present
Sinai Health System January 2013 - May 2013
FTD 2006 - 2009
Skills
Customer Service, Technical Support, Entrepreneurship, Critical Thinking, Team Building, Program Management, Networking, Routers, Social Networking, Training, Disaster Recovery, Software Documentation, Security, Hardware, Help Desk Support, Management, Troubleshooting, Process Improvement
Education
DeVry University-Illinois 2012 — 2014
Bachelor of Science in Computer Information Systems, Computer Information Systems
Southern Illinois University, Carbondale 1995 — 1998
Computer Science
party with us supplies February 2012 - Present
FTD March 2014 - May 2014
Picture People November 2013 - January 2014
Skills
Event Planning, Parties, Corporate Events, Customer Service, Event Management, Catering, Trade Shows, Wedding Planning, Hospitality, Private Events, Galas, Live Events, Meeting Planning, Food, Coordinating Events, Anniversaries, Receptions, Decoration
Education
City Colleges of Chicago-Malcolm X College 1996 — 2000
ASSOCIATES IN ARTS
Quantum Air Services April 2015 - Present
FTD March 2010 - April 2015
Towers of Oceanview East 2008 - May 2014
Unlimited Export Services 2006 - 2010
Skills
Sourcing, Purchase Orders, Account Reconciliation, Microsoft Excel, Purchasing, Supplier Quality..., Metrics Reporting, Product Cost Analysis, Supplier Negotiation, Freight consolidation, Procurement, Negotiation, Supply Management, Global Sourcing, Sales, Supply Chain Management, Inventory Management
Education
Barry University
Business/Photography
Hialeah-Miami Lakes Senior High
Miami Dade College
Business Administration and Management, General
Lily's Talent Agency November 2014 - Present
Evil-Money Comics January 2007 - Present
Primerica Financial Services November 2009 - December 2014
Players, Please Theatre February 2008 - January 2012
Players Please, Theatre 2008 - 2010
FTD 2006 - 2009
College of DuPage 2001 - 2006
Skills
Retirement Planning, Term Life Insurance, Financial Education, Entrepreneurship, Personal Finance, Sales, Training, Leadership, Debt Elimination, Coaching, Finance, Strategic Financial..., Event Planning, Customer Service, Film, Savings, Budgets, Acting, Insurance, Photoshop, Small Business, Mutual Funds, Illustrator, Recruiting, Graphic Design, Comics, Comic Book Illustration, Directing, Voice Acting, Budgeting, Investments, Illustration, Fixed Annuities, Variable Annuities
Education
Illinois Institute of Art 2010 — 2010
Digital Film & Video Production
College of DuPage 2001 — 2006
Associate of Arts (A.A.), Advertising, Design & Illustration
TIS
CNA Insurance November 2014 - Present
EXELON CORPORATION May 2014 - October 2014
THE PRIVATE BANK February 2014 - May 2014
FTD June 2013 - September 2013
Skills
Windows XP, Computer Hardware, Technical Support, Windows 7, Troubleshooting, Help Desk Support, Hardware, Active Directory, Windows Server, Servers, Operating Systems, VMware, Networking, Windows, Printers, TCP/IP, DNS, XP, Customer Service
Education
DeVry University 1985 — 1987
DeVry Institute of Technology, Computer Information Systems
CNA March 2010 - April 2010
General Board of Pension and Health July 2006 - October 2009
Conseco Insurance/Bankers Life and Casualty 2004 - 2006
FTD 2003 - 2004
Wallace Computer Services 2000 - 2003
Skills
Organizational..., Talent Management, Succession Planning, Performance Management, Leadership Development, Onboarding, Organizational..., Change Management, Staff Development, Management, Organizational Design, Leadership, 360 Feedback, Coaching, Strategy, Recruiting, Instructional Design, Training, Career Development
Education
DePaul University 2010 — 2010
Project Management Core Concepts, Project Initiation and Planning
Workitect, Inc. 2009 — 2009
Competency Models
Chicago Compensation Association
Compensation Basics for HR Professionals
DePaul University
Organizational Development Certificate, Human Resources
International Society of Performance Improvement
HPT Certificate
Missouri State University
MA, Theatre
Training Certifications
BP (Insight Global) 2014 - 2014
Office Max 2013 - 2014
Blue Collar Computing Inc. 2012 - 2013
Feeding America 2011 - May 2012
HeiTech Services, Inc. October 2008 - September 2010
Baker and Mckenzie June 2008 - September 2008
FTD April 2007 - April 2008
Skills
Documentation, Computer Hardware, Access, Troubleshooting, PowerPoint, Microsoft Office, Bomgar, Microsoft Lync, Windows XP, Windows 7, Windows Server 2008, Active Directory, windows mobile, Polycom, Hardware, Outlook, Windows, Excel, Operating Systems, Customer Service, Problem Solving, Windows Server, vmware, ConnectWise, Packet Trap MSP, Software Documentation, Printers, Technical Support, Citrix, Dameware, Remedy AR System, POS, Help Desk Support, XP, Visio, VMware, Microsoft Excel, SharePoint, Microsoft SQL Server, Networking
Education
DePaul University 2008 — 2013
MS, Business Information Technology
Northern Michigan University 2003 — 2006
BS, Business CIS
CD One Price Cleaners March 2014 - April 2015
Home Goods 2013 - 2013
FTD 2012 - 2012
Savers 2012 - 2012
Kohl's Department Stores 2005 - 2012
College Pro 2006 - 2006
OfficeMax 2005 - 2005
Skills
Outstanding Customer..., Fast Learner, Open to New Ideas, Retail, Management, Merchandising, Visual Merchandising, Inventory Management, Time Management, Critical Thinking, Teamwork, Organization &..., Inventory Control, Customer Satisfaction, Data Entry, Sales, Customer Service
Education
College of DuPage 2008 — 2008
Northern Illinois University 2004 — 2006
Wheaton North High School
FTD March 2015 - Present
Education
Northern Illinois University 1995 — 1999
B.A.
DePaul University 2000 — 2001
Northern Illinois University 2003 — 2004
Vistage June 2015 - Present
Association for Talent Development (ATD) San Diego Board of Directors January 2014 - Present
FTD April 2013 - May 2015
SAIC- Health, Energy & Civil Solutions Group January 2012 - April 2013
SAIC- Health Solutions Business Unit October 2006 - January 2012
C2 Portfolio Essentials, Inc. December 2005 - September 2006
CNFA August 2003 - October 2005
Children With Aids Project 2002 - 2003
Peace Corps January 2000 - June 2002
Skills
Employee Recognition, Employee Surveys, Staff Retention, Organizational..., Leadership Development, Onboarding, Performance Management, Talent Management, Workforce Planning, Change Management, Program Management, Coaching, Employee Engagement, Instructional Design, HRIS, Performance Improvement, Career Development, Interviews, Employee Training, HR Policies, Organizational Design, Human Capital, Team Building, Organizational..., Employee Handbooks, HR Consulting, Analysis, Strategic Planning, Project Management, Leadership, Conflict Resolution, Training Delivery, Management Consulting, Process Improvement, Staff Development, Program Evaluation, Workshop Facilitation, Instructor-led Training, strategic workforce..., Applicant Tracking..., Curriculum Design, Training, Human Resources, Recruiting, Personnel Management, Succession Planning, Management, Strategy, New Hire Orientations
Education
Association of Talent Development (ATD) 2014 — 2014
Certificate, Coaching
American Society of Training & Development (ASTD) 2011 — 2011
Certificate, E-Learning Instructional Design
The George Washington University 2004 — 2006
Master's, Human Resource Development
Arizona State University 1993 — 1997
BS, International Agribusiness
Cushing Academy 1990 — 1992
HS Diploma
Flying Food Group April 2013 - Present
Flying Food Group February 2012 - Present
Flying Food Group December 2010 - Present
World Class Distribution June 2014 - July 2015
FTD April 2005 - March 2009
Subway April 2004 - April 2005
HPR Logistics November 2002 - January 2004
Skills
Food, Inventory Management, Purchasing, Budgets, Food Industry, Forecasting, PowerPoint, Logistics, SAP, HACCP, Inventory Control, Quality Assurance, Process Improvement, Supply Chain, Food Service, SSOP, Microsoft Excel, JD Edwards, Purchasing Processes, Microsoft Office, Office Management, Office Administration, Food Service Sanitation, Invoicing, Payroll
Education
Everest college, North Aurora, Illinois 2009 — 2010
Certification, Medical Insurance Coding Specialist/Coder, A
College of DuPage
Associate's degree, Accounting and Finance
IBM September 2015 - Present
Ward Group, A McLagan Aon Hewitt Company January 2015 - September 2015
Aon Hewitt October 2013 - January 2015
FTD September 2011 - October 2013
FTD August 2010 - September 2011
FTD August 2008 - August 2010
FTD March 2003 - August 2008
Skills
POS, Cloud Computing, Customer Retention, Partnerships, Sales, B2B, Selling, E-commerce, Sales Process, Credit Cards, Goldmine, JD Edwards, Credit Card Transaction..., Professional Phone..., Team Building, Forecasting, Cold Calling, Territory Mapping, Territory Development, Territory Account..., Contract Negotiation, Management, Online Advertising, Advertising, Sales Presentations, Direct Sales, Sales Operations, Account Management, Retail, Qualifying Prospects, Trade Shows, P&L Management, Email Marketing, Direct Marketing, CRM, Long-term Customer..., Salesforce.com, Leadership, Customer Service
Education
DeVry University 2000 — 2002
B.S. Telecommunications Management
University of Arizona 1998 — 2000
Naperville North High School 1994 — 1998
Xceltrait Inc March 2006 - Present
State Farm Insurance March 2012 - Present
Tellabs November 2005 - January 2012
Federal Reserve Bank of Chicago 2012 - 2012
Accenture June 2011 - December 2011
FTD 2005 - 2005
Deutsche bank 2005 - 2005
Skills
Change Management, Instructional Design, Learning Management, Project Management, Captivate, Blended Learning, Process Improvement, E-Learning, Needs Analysis, Business Analysis, Training, Creative Solutions, Creative Services, Learning Management..., Distance Learning, New Business Development, Business Process..., Business Strategy, Business Process, Project Planning, Project Coordination, Problem Solving, Digital Marketing, Digital Media, Digital Strategy, Organizational..., SharePoint, Team Building, CRM, Management, Instructor-led Training
Education
Benedictine University 2009 — 2012
MBA, Business Administration, 4.0
University of Pune 1997 — 2000
MA, Economics
Save Our Streets Task Force June 2014 - Present
Inland Real Estate Corporation June 2013 - October 2013
Black & Veatch March 2013 - April 2013
FTD February 2013 - February 2013
Premier healthcare alliance November 2000 - November 2011
Wipro Technologies September 1999 - August 2000
Architectural Services Enhancement, Inc. November 1997 - August 1999
Skills
MS Access, PowerPoint, Outlook, QuickBooks, Peachtree, Turbo Tax, Microsoft Excel, Microsoft Word, Microsoft Office, Intuit QuickBase, JD Edwards, Siebel, Accounts Payable, Accounts Receivable, Invoicing, Account Reconciliation, Accounting, Data Entry, Administrative..., Bookkeeping, Journal Entries, Spreadsheets, Customer Service, Administration
Education
Mountain State University
Bachelor of Science (B.S.), Accounting, 3.62/4.0
DePaul University
Bachelor of Science (B.S.), Business Administration
PAX Labs, Inc. January 2015 - Present
FTD December 2013 - November 2014
BHI Media April 2011 - 2013
The New York Times February 2002 - January 2011
Inside Education Publishing-Achieve Communications 2001 - 2002
Rocky Mountain News-Denver Post 1997 - 2001
Skills
Advertising, Promotions, Digital Marketing, Event Management, Advertising Sales, Mobile Marketing, B2B, Video, Social Media Marketing, Online Marketing, Email Marketing, Online Advertising, Digital Media, Social Media, Marketing Strategy, Consultative Selling, Account Management, New Business Development, Sales Management, SEM, Re-Targeting, Lead Generation, Sales, Marketing, Management, Leadership, SEO, E-commerce, Strategic Partnerships
Education
Art Institute of Colorado 2008 — 2009
Associates Web Design, HTML
University of Wisconsin-La Crosse
BS, Marketing/Communications
FTD June 2015 - Present
Education
DePaul University 2002 — 2006
Bachelor of Arts, Accounting
Dober Chemical January 2013 - Present
FTD January 2010 - January 2013
FTD July 2009 - January 2010
FTD February 2007 - July 2009
Talent Partners July 2004 - January 2007
Allegiance Telecom 2003 - July 2004
Allegiance Telecom 2001 - 2003
Skills
Troubleshooting, Technical Support, Networking, Customer Service, Windows 7, Computer Hardware, Software Documentation, Training, Help Desk Support, Process Improvement, Management, Microsoft Office, Call Center, TCP/IP, Human Resources, Avaya, PeopleSoft, BPO, SharePoint, Call Centers, JD Edwards, Support Management, XP, Zendesk, Personnel Supervision, ADP Payroll, Heat Call Logging, QuickBooks, QuickBooks Payroll, Business Process..., Ad Hoc Reporting, Performance Reporting
Education
ITT Technical Institute-Oak Brook 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking
Macmillan Science and Education March 2014 - Present
FTD August 2012 - March 2014
Payworks Payroll Services Canada July 2011 - August 2012
ADP Canada August 2008 - July 2011
Moores Clothing For Men May 2006 - July 2008
Moores Clothing For Men May 2002 - May 2006
Skills
Team Leadership, Negotiation, Direct Sales, communication, networking, Cold Calling, Account Management, Salesforce.com, Sales Process, Networking, Online Marketing, Sales Management, Management, SaaS, Merchandising, Leadership, Customer Satisfaction, Time Management, Human Resources, Sales, CRM, Sales Presentations, Solution Selling, Sales Operations, Customer Retention, Building Relationships, Business Development, New Business Development, Relationship Building
Education
Concordia University 2003 — 2007
B.A Applied Humans Sciences, Human Relations
Internship (Perspective High School) 2006 — 2006
Cancer Treatment Centers of America July 2015 - Present
Cancer Treatment Centers of America July 2015 - Present
Cancer Treatment Centers of America® July 2012 - June 2015
Cancer Treatment Centers of America August 2008 - July 2012
FTD November 2000 - August 2008
FTD 2002 - 2005
FTD January 2000 - January 2002
NBC Internet January 1999 - January 2000
Primedia Intertec January 1997 - January 1998
American Book Display Incorporated January 1994 - January 1996
Skills
Sales Management, CRM, Customer Service, Leadership, New Business Development, Call Centers, Management, Training, Strategy, Sales Operations, Vendor Management, Team Building, Direct Sales, Call Center, Staff Coaching/Mentoring, Training & Development, Hiring, Forecasting, Strategic Planning, Innovation, Team Leadership, Operations Management, Performance Management, Knowledge Management, Recruiting, Process Improvement, Project Management, Selling, Coaching, Leadership Development, Contract Negotiation, Healthcare, Sales Presentations, Patient Education, Patient Empowerment, Program Management, Customer Retention, Marketing, Sales Process, Cross-functional Team..., Healthcare Management, Marketing Strategy, Hospitals, Sales, Public Speaking, Change Management
Education
DePaul University 1987 — 1992
Bachelor of Arts (B.A.), Political Science and Government
FTD January 2007 - Present
Self Employed January 1997 - August 2007
Signature Advertising & Marketing Solutions March 2005 - March 2006
Velocity March 2002 - March 2005
Amanda's Inc. September 2001 - March 2002
Signs First Digital August 2000 - June 2001
Skills
Web Design, Creative Management, Adobe Creative Suite, Creative Direction, Creative Services, Graphic Design, E-commerce, Branding & Identity, Visual Communication, Interactive Media, Design Thinking, Integrated Marketing, Design Management, Design Leadership, Cross-functional Team..., Illustrator, InDesign, Creative Strategy, User Interface Design, Logo Design, Dreamweaver, Advertising, Photography, Marketing, Graphics, Brand Development, Collateral, Social Media, Catalogs, Art Direction, Email Marketing, User Experience, Layout, Strategy, Direct Mail, Direct Marketing, Brochures, Typography, Interactive Marketing, QuarkXPress, Packaging, Mac
Education
American InterContinental University 2003 — 2004
BFA, Visual Communication
Northwest Community College 1996 — 1997
Continuing Education, Business Administration
Northwest Community College 1994 — 1996
Associate, Fine Arts
Senatobia High School 1991 — 1994
Ennov Solutions Inc./Assured PV 2013 - Present
FTD 2011 - 2012
Sharp Business Systems 2010 - 2011
Tarheel Publishing 2009 - 2010
Nationwide Insurance 2006 - 2008
American Family Insurance 1997 - 2006
Rollins Truck Leasing 1993 - 1996
Skills
CRM, Lead Generation, Sales Operations, Sales Process, Selling, Cold Calling, Sales, SaaS, Sales Management, Training, Cloud Computing, Customer Service, Networking, Insurance, Time Management, Security, Telemarketing, Financial Services, Qualifying Prospects, Account Management, Direct Sales, Business Development
Education
Bowling Green State University 1989 — 1992
BSBA, Business Administration and Management, General
FTD December 2014 - Present
FTD (Florists' Transworld Delivery) November 2012 - Present
Navistar Inc May 2011 - September 2011
Skills
Human Resources, Onboarding, New Hire Orientations, Employee Relations, HRIS, Benefits Administration, HR Policies, Succession Planning, Recruiting, Applicant Tracking..., Talent Management, Deferred Compensation, FMLA, Job Descriptions, Exit Interviews, College Recruiting, ADP Payroll, Payroll, Employee Recognition, PeopleSoft
Education
Lewis University 2010 — 2012
Bachelor's degree, Human Resources Management/Personnel Administration, General
Lewis University 2010 — 2012
Bachelor's degree, Psychology
College of DuPage 2007 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Accenture November 2014 - Present
Innovation Instincts, Inc April 2012 - Present
FindMyBeer.com December 2011 - Present
GGK Tech April 2014 - November 2014
Clarity Solution Group April 2012 - April 2014
uberloop September 2011 - October 2012
Hope Lutheran Church August 2008 - August 2012
FTD April 2011 - April 2012
Geneca May 2008 - April 2012
Hallmark Services Corporation September 2008 - April 2011
Skills
Ruby on Rails, jQuery, Java, Amazon Web Services..., Lean Startup, PhoneGap, MySQL, Spring, Hibernate, Grails, JavaScript, Project Management, HTML 5, SQL, Microsoft SQL Server, .NET, C#, JRuby, Agile Methodologies, Subversion, Web Services, SOA, Databases, Enterprise Architecture, Web Applications, Oracle, Maven, Requirements Analysis, JBoss Application Server, jQuery Mobile, Ant, Ruby, JSP, Software Engineering, Tomcat, Linux, UML, DB2, Agile Project Management, Integration, PHP, PostgreSQL, Software Development, Struts, Scrum, REST, Java Enterprise Edition, Enterprise Software, CRM, SDLC
Education
Northern Illinois University 2007 — 2011
Master of Business Administration (M.B.A.)
Augustana College 2000 — 2004
B.A., Computer Science, Physics
CTG Health Solutions November 2013 - Present
Blue Cross & Blue Shield of Mississippi November 2013 - Present
MITS-USA January 2011 - November 2013
CultureFit January 2013 - April 2013
FTD January 2013 - April 2013
Hyatt Hotels Corporation 2012 - 2012
Independent Management Consulting Professional 2008 - 2011
CSC 2006 - 2007
Fidelity National Information Services 2005 - 2007
Covansys 1993 - 2006
Skills
PMP, Business Intelligence, Business Analysis, Agile Methodologies, SDLC, Team Management, Process Improvement, Data Warehousing, Project Management, Outsourcing, Management Consulting, Project Planning, Management, Testing, Business Process, IT Strategy, PMO, Project Portfolio..., Vendor Management, Software Project..., E-commerce, Solution Architecture, SOA, Leadership
Education
Bharathidasan University
PGDCA, Computer Science & Applications
Kandasamy Kandar College
B.Sc, Mathematics
University of Madras
M.Sc, Mathematics
LivHOME November 2013 - Present
Home Health Aide 2012 - Present
Walgreens August 2012 - December 2012
IClaim June 2011 - July 2012
FTD February 2010 - May 2011
Jewel Osco September 2007 - October 2010
Providence Transportation Inc February 2009 - August 2010
Skills
Healthcare, Insurance, Medicine, Data Entry, Cpr Certified, Wellness, Claim, Critical Thinking, Loss Prevention, Cashiering, Customer Service, Time Management, Microsoft Word, Telephone Skills, PowerPoint, Outlook, Inventory Management, Microsoft Office, Inventory Control, Microsoft Excel, Leadership, Retail, HIPAA, Teamwork, Filing, Customer Satisfaction, First Aid, Supervisory Skills, Process Scheduler, Invoicing
Education
Center for Healthcare Education, Inc. 2013 — 2013
ACLS Provider
Center for Healthcare Education, Inc. 2013 — 2013
BLS
Kaplan University 2009 — 2013
Bachelor, Criminal Justice
Jewish Vocational Service 2012 — 2012
Pharmacy Technician
First Institute Inc 2010 — 2011
Medical Billing and Coding
FTD January 2015 - Present
Pieology Pizzeria March 2013 - December 2013
Fat Burger October 2012 - February 2013
Bankers Life and Casualty March 2011 - June 2011
Skills
Customer Service, Term Life Insurance, Fixed Annuities, Whole Life, Restaurant Management, Insurance, Small Business, Customer Retention, Hospitality Management, Team Building, Team Leadership, Acting, Hospitality, Food & Beverage, Employee Benefits, Customer Satisfaction, Budgets, Labor Control, New Restaurant Openings, Restaurants, Food Service
Education
University of California, Davis 1990 — 1991
Bachelor of Arts (B.A.), Theater
California State University-Sacramento 1987 — 1990
Bachelor of Arts, Theater
State of CaliforniaGraduate of CSU Sacramento 1987 — 1990
a BA, Theatre
Sierra College 1982 — 1987
Associate of Arts, General Education
etna
Prairie Farms June 2009 - Present
Swiss Valley Farms October 2008 - June 2009
FTD December 2005 - October 2008
United Beverage September 2005 - October 2005
Skills
Strategic Planning, Inventory Management, Supply Chain Management, Customer Service, Warehouse Management, Logistics Management, Flexible Schedule, Appointment Scheduling, Operating Budgets, Budget Monitoring, Sales Management, Sales Operations, Management, Account Management, Retail, Process Improvement, Sales, Budgets, Team Building, Leadership
Education
Clarke University 2010 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
WhizBang! Training Retail Expert Retail Consultant Public Speaker 1999 - Present
AmazingRetailers.com September 2013 - Present
Imperial Oil September 2014 - September 2014
SuperZoo July 2014 - July 2014
Uniform Retailer's Association October 2013 - October 2013
FTD May 2013 - May 2013
Toy Fair February 2013 - February 2013
Christian Bookseller's Association January 2013 - January 2013
SEMA November 2012 - November 2012
Mackinaw Kite Co. 1981 - 1999
Skills
Marketing, Retail, Sales, Advertising, New Business Development, Merchandising, Customer Service, Public Speaking, Start-ups, Small Business..., Strategic Planning, Sales Management, Small Business, Brand Development, Selling, Sales Trainings, Social Media Marketing, Competitive Analysis, Training, Social Media, Management, Email Marketing, Inventory Management, Event Planning, Visual Merchandising, Marketing Strategy, Trade Shows, Store Management, Leadership, POS, Social Networking, E-commerce, Public Relations, Team Building, Coaching, Online Marketing, Entrepreneurship, Marketing Communications, Promotions, Retail Management, Small Business Advocate, Small business expert, Independent Retail..., Event Management, Business Strategy, Franchising, Marketing Management, Employee Training, Brand Management, Product Development
Education
Calvin College 1974 — 1979
FTD March 2015 - Present
Computer Resource Solutions February 2013 - February 2015
TEKsystems November 2011 - January 2013
Resource 1 July 2011 - September 2011
Siemens Medical Solutions June 2010 - July 2011
Learning Point Associates March 2000 - December 2009
IRI November 1995 - November 1998
SEI Information Technology August 1988 - November 1995
Skills
MS Project, Visio, SDLC, Software Documentation, Management, Program Management, Access, Outlook, SharePoint, Project Management, PMO, Project Planning, Troubleshooting, Leadership, Budgets, Microsoft Office, Vendor Management, Process Improvement, Business Analysis, Requirements Gathering, Databases, Project Portfolio..., Microsoft Project, Change Management, Business Process...
Education
Benedictine University
AA, Business Administration, 4.0
Sears Holdings Corporation July 2015 - Present
Conversant Inc. June 2013 - July 2015
Experian Marketing Services 2010 - 2013
Dotomi 2010 - 2010
TicketsNow.com 2007 - 2010
FTD 2006 - 2007
Orbitz 2005 - 2006
Foote, Cone & Belding 2002 - 2005
DaVinci Software 2000 - 2001
Skills
Web Analytics, CRM, Digital Marketing, Analytics, Direct Marketing, Strategy, Online Advertising, Competitive Analysis, E-commerce, Lead Generation, Digital Strategy, Database Marketing, SEO, Strategic Partnerships, Segmentation
Education
DePaul University
Bachelor of Commerce (BCom)
Indiana University - Kelley School of Business
Master of Business Administration (MBA)
Glenbard Electric Supply, Inc. September 2015 - Present
Electrical Contractor & Electrical/Lighting Supplier April 2011 - August 2015
Chicago CLEC 2010 - 2011
NMC Inc. January 2003 - June 2010
Pro Image December 2001 - December 2002
ATT Broadband Contractor April 2000 - January 2002
FTD March 1999 - February 2000
Skills
Sales, Management, Telecommunications, Marketing, New Business Development, Construction, Direct Sales, Sales Management, Project Management, Strategic Planning, Consultative Sales..., Entrepreneurship, Contract Negotiation, Construction Management, Sales Prospecting, Telemarketing, Cold Calling, Blueprint Reading, LED Lighting Systems, Lighting Design, Lighting Controls, Energy Efficiency, Energy Audits, Networking, Selling, Business Development, Account Management, Contract Management, Team Building, Project Planning, Budgets, Negotiation, Customer Service
Education
DeVry University 1997 — 2000
Telecommunications Management
College of DuPage 1994 — 1997
Business Administration and Management, General
Advocate Medical Group March 2015 - Present
Ploutus/Pi International December 2014 - March 2015
Elmhurst Memorial Healthcare May 2014 - November 2014
Automated Health Systems January 2014 - May 2014
FTD December 2013 - December 2013
ECS August 2013 - October 2013
Kelly Healthcare Resources June 2013 - June 2013
Aon Hewitt September 2012 - May 2013
DeVry University February 2012 - June 2012
Alere, Inc. November 2009 - February 2012
Skills
Customer Service, Healthcare, Medical Records, Management, Public Speaking, Microsoft Office, Data Entry, Sales, Insurance, Event Planning, Microsoft Excel, PowerPoint, Health Insurance, Microsoft Word, Recruiting, Training, ICD-9, Outlook, Fundraising, Team Building, Marketing, EMR, Access, Budgets, Call Center, Cold Calling, EMRs, Electronic Medical..., EHR, Healthcare Information..., HIPAA, Revenue Cycle, CPT, Social Media, Medical Terminology, Documentation, Medicaid, ICD-10
Education
DeVry University-Illinois 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
Michigan State University 1989 — 1992
BA, Telecommunication
Northern Michigan University 1988 — 1989
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician, 3.5
Northville High School 1985 — 1988
Diploma, General Studies
FTD May 2010 - Present
CoreLogic Credco October 2009 - May 2010
Irdeto BSS March 2009 - October 2009
Irdeto DMS (Entriq Inc.) September 2007 - March 2009
RFP Express May 2004 - September 2007
SKF Condition Monitoring May 2002 - September 2004
Skills
Agile Methodologies, XML, Web Services, Microsoft SQL Server, C#, .NET, JavaScript, Visual Studio, ASP.NET, Databases, Web Applications, SDLC, Integration, WCF, Requirements Analysis, Software Engineering, Visio, UML, AJAX, Design Patterns
Education
San Diego State University-California State University 2001 — 2004
MS, Computer Science
Amravati University 1997 — 2001
BS, Computer Science
Chicago Public Schools October 2007 - Present
FTD August 1999 - December 2005
FTD August 1998 - December 2004
DSC Communications March 1994 - August 1998
Obryan Brothers January 1992 - March 1994
Education
College of DuPage
Associates, Computer Science
College of DuPage
Associates Degree, Science
FTD October 2014 - Present
Jani-King International, Inc. November 2013 - October 2014
Skills
Sales Management, Strategic Planning, Account Management, Problem Solving, Outsourcing, IT Outsourcing, Direct Sales, B2B, Customer Service, Sales, Networking, Sales Process, Budgets, Marketing
Education
Bucks County Community College 1981 — 1982
Context 4 Healthcare, Inc. December 2012 - Present
Hawthorne Credit Union 2007 - 2012
CoreVision Croup 2003 - 2007
FTD 2000 - 2003
Skills
SEC filings, Enterprise Software, Business Analysis, Salesforce.com, Consolidation, US GAAP, GAAP, General Ledger, Financial Accounting, Financial Reporting, Financial Analysis, Accruals, Fixed Assets, CPA, Financial Statements, Accounts Payable, Year-end Close, Variance Analysis, Journal Entries, Cash Flow Forecasting, Bank Reconciliation, Cash Management, Financial Audits, Balance Sheet, Monthly Close, Cash, Financial Forecasting, Cash Flow, Accounting System, Consolidated Financial..., Internal Controls, External Audit, Peachtree, Treasury, Treasury Management, Account Reconciliation, Financial Modeling, JD Edwards, Expenses
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1991 — 1995
Master of Business Administration (MBA)
Northern Illinois University 1986 — 1989
Bachelor of Science (BS), Accounting
University of Illinois at Urbana-Champaign 1984 — 1986
FTD August 2015 - Present
DirectBuy, Inc. March 2013 - August 2015
DirectBuy, Inc. August 2010 - March 2013
ASU Office of General Counsel August 2009 - December 2009
DirectBuy Inc June 2009 - August 2009
Kennelly & Associates May 2008 - August 2008
3rd Judicial Circuit Court of Michigan May 2006 - July 2006
Skills
Corporate Law, Litigation, Privacy Law, Commercial Litigation, Trademarks, Employment Law, Arbitration, Contract Negotiation, Franchising, Marketing, Compliance, Marketing Law
Education
Arizona State University College of Law 2007 — 2010
J.D.
University of Michigan 2003 — 2007
B.A./B.T.A., Political Science and Theatre
Altima Technologies May 2014 - Present
FTD March 2014 - May 2014
Target April 2012 - March 2014
Altima Technologies 2014 - 2014
CompuSystems July 2008 - July 2009
Comcast April 2007 - June 2008
Skills
Troubleshooting, Cisco Technologies, System Administration, Customer Service, Windows, Microsoft Office, Network Administration, Telecommunications, Networking, Network Security, CCNA, Firewalls, Leadership, JavaScript, SQL, HTML 5, CSS3, Technical Support, jQuery, Routers, Network Design, VoIP, TCP/IP, HTML, Project Management, Computer Hardware, Windows 7, Wireless Networking, VPN, PHP, Network Engineering, Software Installation, System Deployment, Computer Network..., Servers, IT Operations, Social Networking, Testing, Help Desk Support, Team Building, Software Documentation, CSS
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master's degree, Network Engineering with Wireless Technology focus, 3.4
DeVry University-Illinois 2000 — 2006
Bachelor's degree, Technical Management, 3.0
Columbia College Chicago
Bachelor of Arts (BA), Graphic Design
Experienced Manger/Director - Customer Retention, Customer Experience, Customer Service July 2015 - Present
Gray Line of Tennessee September 2014 - July 2015
Anchor Trailways & Tours August 2010 - September 2014
HealthCare Access/IPA May 2009 - August 2010
First Tennessee Bank July 2006 - October 2008
Bank of America November 2004 - July 2006
Hilton Hotels Worldwide February 2003 - June 2004
Hospitality Industry January 1998 - February 2003
FTD July 1995 - January 1998
Skills
Change Management, Conflict Resolution, Development Of Teams, Customer Service, Public Speaking, Project Management, Coaching, Sales Management, Strategic Planning, Sales, New Business Development, Account Management, Marketing, Budgets, Negotiation, Event Management, CRM, Banking, Leadership, Leadership Development, Microsoft Word, Recruiting, Small Business, Team Building, Training, Analysis
Education
Bethel College (TN) 2010 — 2011
MBA, Business Administration
Middle Tennessee State University 1990 — 1992
B.S., Business, Hospitality Business, Liberal Arts
Regis University October 2008 - Present
Writer August 1979 - Present
FTD 2007 - 2008
Skills
Organizational..., Training, Team Building, E-Learning, Public Speaking, Microsoft Office, Coaching, Leadership, Customer Service, Management, Social Networking, Teaching
Education
Regis University
Master's degree, Adult Education and Training
Regis University 2009 — 2014
Bachelor of Arts (B.A.), Liberal Arts
Front Range Community College 2000 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Colorado State University-Pueblo 1998 — 1999
Regis University
FTD July 2011 - Present
Preferred Hotel Group July 2009 - July 2011
MKTG Chicago November 2002 - January 2009
Draftfcb January 2000 - November 2002
Citicorp Diners Club January 1993 - January 2000
Columbian Advertising January 1989 - January 1993
Flair Communications Agency 1986 - 1989
Skills
Partnership Marketing, Hospitality, Field Marketing, Strategic Planning, Brand Development, Integrated Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Online Advertising, Relationship Marketing, Online Marketing, Loyalty Marketing, Marketing, Account Management, Campaigns, Business Development, Advertising, Leadership, Management, Market Planning, Email Marketing, Customer Retention, Digital Marketing, B2B Marketing, Customer Acquisition, Strategy, Strategic Partnerships, Lead Generation, Multi-channel Marketing, Database Marketing, E-commerce, Mobile Marketing, Marketing Management, Loyalty Programs, Brand Management, SEM
Education
DePauw University 1982 — 1986
Bachelor of Arts, Communication
Home Instead Senior Care April 2014 - Present
Pepperidge Farm July 2013 - Present
Godiva Chocolatier November 2012 - January 2013
FTD February 2012 - March 2012
Mohegan Sun July 2002 - October 2010
Tribal Gaming Authority July 2002 - October 2010
Skills
Data Entry, Legal Assistance, Outlook, File Management, Westlaw, Microsoft Excel, Legal Research, Confidentiality, Cashiering, Telephone Skills, Legal Documents, Document Review, Lotus Notes, Online Research, Legal Writing, Document Drafting, Corporate Law, Casino, Lexis, PowerPoint, Multi-line Phone, Intellectual Property, Microsoft Office, Office Administration, Microsoft Word, Research, Time Management, Fax, Training, Management, Process Scheduler
Education
Boston University School of Law 2010 — 2011
Certification, Paralegal, 3.89
Boston University
Nissa Jewelry 2008 - Present
AR March 2008 - May 2008
Saatchi & Saatchi September 2006 - February 2008
Nissa Designs LLC 2001 - 2007
Ogilvy 2004 - 2006
Leo Burnett 2004 - 2005
Leapfrog Online 2001 - 2004
Playboy Enterprises, Inc. 1999 - 2001
FTD 1998 - 1999
Skills
Luxury Goods, Advertising, Marketing, Apparel, Jewelry, Jewelry Design, Management, Television, Fashion, Brand Development, Creative Direction, Concept Development, Brand Management, Social Media Marketing, Integrated Marketing, Online Advertising, Merchandising, Retail, Trade Shows, Marketing Strategy, Digital Marketing, Brand Architecture
Education
International Academy of Design & Technology 2001 — 2006
BFA, Fashion Design
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2000
MBA, Marketing Management
University of Wisconsin-Madison 1992 — 1996
Graycor November 2011 - Present
FTD February 2007 - November 2011
Hardreboot.NET 2001 - 2006
Skills
Microsoft SQL Server, TCP/IP, Databases, SQL, Linux, C#, ASP.NET, Active Directory, JavaScript, HTML, CouchDB, MySQL, Troubleshooting, DNS, VBScript, Web Services, PHP, Visual Studio, Access, IIS, Software Design, System Administration, Windows Server, Windows 7, XML, VB.NET, Integration, Software Development, CSS, Citrix Metaframe, C, ADO.NET, iOS development, LDAP, Software Engineering, WCF Services, Windows Services, jQuery, AJAX, Android Development, LAMP, Computer Security, RFID applications, RFID, RF, Wireless, Microcontrollers, Arduino, Network Deployment, Equipment Deployment
Education
DeVry University-Illinois 2000 — 2003
Bachelor of Science, Telecommunications Management
Downers Grove South High School 1997 — 2000
ALDI Inc. January 2013 - Present
Charles Rutenberg Realty of Illinois August 2012 - Present
Get Fresh Produce, Inc. April 2008 - January 2013
EXIT Realty Corp. International December 2011 - August 2012
FTD December 2005 - April 2008
Skills
Marketing, Purchasing, Negotiation, Team Building, Sales, Customer Service, Contract Negotiation, Microsoft Excel, Management, Budgets, Marketing Strategy, Inventory Management, Leadership, Training, Strategic Planning, Event Planning, Public Relations, Retail, Logistics, Food, Integrated..., Corporate Communications, Employee Engagement, Cross-functional Team..., Development of Training..., Digital Partnerships, Traditional Media, Website Development, Project Management, Organizational..., Productivity Improvement, Quality Assurance, Quality Control
Education
North Central College 2003 — 2005
Bachelor's, Communications & Marketing
College of DuPage 2001 — 2003
Associate in Arts
Glenbard South High School 1997 — 2001
High School Diploma, General Studies
Pearson/Evaluation Systems April 2015 - May 2015
Maximum Security Alarms, Inc. July 2013 - April 2015
California State University, Sacramento September 2012 - May 2013
Associated Students of Southern Oregon University January 2009 - May 2011
FTD April 2008 - May 2011
Printfast Inc September 2006 - April 2008
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Project Management, Leadership, Team Building, Sales, Training
Education
California State University-Sacramento 2011 — 2014
History MA Program, 3.60
Southern Oregon University 2008 — 2011
Bachelor of Arts (B.A.), History, Minor in Art History, 3.50
American River College 2003 — 2004
Art - History of Art, 3.579
The Honest Company May 2015 - Present
FTD November 2014 - May 2015
FTD September 2013 - November 2014
Piston July 2012 - September 2013
Zoovy, Inc. July 2011 - July 2012
Romano's Macaroni Grill June 2008 - July 2011
Skills
Online Marketing, Email Marketing, SEM, SEO, Web Analytics, Google Analytics, Google Adwords, Social Media Marketing, E-commerce, Advertising, PPC Advertising, Strategic Planning, Blogging, Marketing, Marketing Strategy, Search Engine..., Market Research, Social Media, Digital Marketing, Marketing Communications, Management, Facebook, Digital Media, Integrated Marketing, Brand Development, Start-ups, Project Management, Entrepreneurship, Social Networking, Lead Generation, Creative Direction, Online Advertising, Corporate Branding, Content Marketing, Display Advertising, Consumer Behaviour, Direct Marketing, Market Segmentation, Target Market Strategy, Small Business..., Music Composition, Industry and..., Google Shopping, Omniture Sitecatalyst, Cognos, Big Data, Paid Search Strategy, Adobe AdLens, DoubleClick, Competitive Analysis
Education
California State University-San Bernardino 2008 — 2011
Bachelors Degree, Entrepreneurial Management
California State University-San Bernardino 2008 — 2011
Bachelors, Marketing
California State University-San Bernardino - College of Business and Public Administration 2008 — 2011
Bachelor's, Marketing; Entrepreneurship
Blick Art Materials January 2011 - March 2014
FTD February 2009 - January 2011
Schawk! (formerly Ambrosi & Associates) April 2005 - February 2009
Ambrosi & Associates (currently Schawk!) November 2002 - April 2005
Ambrosi & Associates (currently Schawk!) August 1999 - November 2002
Filene's/May Company January 1998 - August 1999
Filene's/May Company April 1997 - January 1998
Filene’s/May Company April 1996 - April 1997
Filene’s/May Company October 1991 - April 1996
Filene’s/May Company January 1991 - October 1991
Skills
Creative Direction, Art Direction, Advertising, Direct Mail, Catalogs, Adobe Creative Suite, Email Marketing, Client Development, Integrated Marketing, Web Design, Layout, Marketing, Corporate Identity, Marketing Communications, Image Manipulation, Photography, Brochures, Branding & Identity, Mac, QuarkXPress, Direct Marketing, Graphics, Packaging, Corporate Branding, Art, Graphic Design, Creative Strategy, Brand Development, Typography, Concept Development, Logo Design, InDesign, Trade Shows, Brand Management, Fashion, Collateral, Corporate Communications, Visual Communication, Adobe Acrobat, Photoshop, Marketing Strategy, Online Marketing, Management, Interactive Advertising, Strategy, Leadership, Digital Marketing, Social Media Marketing
Education
DePaul University 2013 — 2014
Certificate, Marketing
Massachusetts College of Art 1992 — 1994
Certificate, Graphic Design
Fitchburg State University 1987 — 1991
Bachelor's degree, Communications/Media
LifeLock November 2012 - Present
First American Home Buyers Protection February 2010 - November 2012
Wolters Kluwer January 2009 - January 2010
American Express May 2007 - January 2009
JPMorgan Chase August 2006 - May 2007
JPMorgan Chase January 2004 - May 2006
FTD April 2000 - August 2003
Skills
Data Entry, Call Centers, Customer Service, Customer Satisfaction, Microsoft Office, Credit Cards, Telephone Skills, Outlook, Sales, Call Center, Outstanding Customer..., Customer Relations, Typing, Copying, Online Sales, Online Communications, Payment Processing, Internet, Customer Experience, Access, Credit, Lotus Notes, Spreadsheets, Time Management, Claim, Teamwork, Internet Explorer, Fax, Training, PowerPoint, Microsoft Word, Microsoft Excel, Merchant Services, Fraud Detection, Financial Services, Microsoft Office 2007, Windows 7, Ten Key, Phone Etiquette, Debit Cards, Critical Thinking, Inside Sales, Criminal Procedure
Education
University of Phoenix 2009 — 2011
Bachelors, Criminal Justice Administration
College of DuPage 1998 — 2001
None, Early Childhood Education and Teaching
Naperville Central High School 1994 — 1998
Diploma, General Studies
FTD March 2014 - Present
Colorado Technical University October 2013 - March 2014
Xerox May 2013 - October 2013
Xerox March 2013 - May 2013
U.S. Cellular October 2011 - March 2013
U.S. Cellular November 2010 - October 2011
Scrip Companies January 2010 - June 2010
Quantum Professional Search June 2009 - January 2010
Skills
Call Centers, Leadership, Training, Social Media, Facebook, Sales, Management, Customer Service, Customer Satisfaction, Customer Experience, Time Management, Social Media Marketing, Social Networking, Interviews, Leadership Development, Employee Training, Wireless, Team Leadership, Coaching, Organizational..., Salesforce.com, Call Center Development, Microsoft Office, Communication Skills, Team Building, Teamwork, Workforce Management, Technical Support, Cellular Communications, Avaya, Multi Tasking, YouTube, Mobile Marketing, Microsoft Word, Twitter, LinkedIn, Interpersonal Skill, Writing, Reading, Supervising, Organization, Driving Results, Mobile Devices, Outlook, Telecommunications, Data Entry, Brand Management, Instagram, E-commerce, Hootsuite
Education
Colorado Technical University 2012 — 2015
Bachelor of Science, Psychology-Organizational Behavior, 4.0
Waubonsie Valley High School 2002 — 2006
High School Diploma, Regular/General High School/Secondary Diploma Program
CDK Global October 2014 - Present
First Midwest Bank 2005 - October 2014
FTD 2002 - 2005
Benedictine University 2000 - 2002
Skills
Recruiting, Talent Acquisition, Onboarding, Talent Management, Employee Relations, HRIS, Applicant Tracking..., Technical Recruiting, College Recruiting, Human Resources, Coaching, Benefits Administration, Compensation & Benefit, Job Evaluation, Training, Behavioral Interviewing, Sourcing, Staffing Analysis, Vendor Management, Interviews, Hiring, Temporary Placement, Customer Service, Employee Benefits, Deferred Compensation, Management, Internet Recruiting
Education
Benedictine University
Bachelor’s Degree, Business Management and Organizational Behavior
FTD January 2015 - Present
Eby-Brown Company, LLC October 2014 - November 2014
Starbucks Coffee Company May 2005 - October 2014
Skills
Customer Service, Leadership, Event Planning, Public Speaking, Microsoft Office, Time Management, Human Resources, Team Building, Recruiting, Management, Interviews, Social Media, Community Outreach, PowerPoint, Decision Making, Applicant Tracking..., Strategic Sourcing, Creativity Skills, Interpersonal..., Employee Relations, Job Coaching, Project Planning, Social Networking, PeopleSoft, Employee Benefits, Hiring, Leadership Development, Nonprofits, Microsoft Word, Microsoft Excel, Training, New Hire Orientations, Team Leadership
Education
Aurora University
Bachelor of Arts (B.A.)
West Aurora High School
West Aurora High School
Boston Red Sox August 2013 - Present
Shield Consulting Group, LLC May 2012 - July 2013
The Weather Channel August 1998 - June 2012
FTD 1996 - 1998
Scudder, Stevens & Clark (Zurich Scudder) 1989 - 1996
Wang Laboratories 1987 - 1989
Skills
IT Strategy, Digital Media, Information Systems, Sales, Integration, Vendor Management, Software, Executive Management, Enterprise Architecture, Mobile Devices, Leadership, Strategy, Change Management, Business Strategy, Business Development, Project Management, SaaS, Management, CRM, Process Improvement, Business Intelligence, Cross-functional Team..., Cloud Computing, Strategic Partnerships
Education
Bentley College 1980 — 1985
Bachelor of Science (BS), Computer Information Systems
Bentley College 1980 — 1985
Associate of Science (A.S.), Management
Bentley College 1980 — 1985
Associate of Science (A.S.), Accounting
BILMBA Marketing Consultancy November 2011 - Present
City National Bank July 2008 - October 2011
Intuit July 2005 - July 2008
21st Century Insurance January 2004 - April 2005
Village Valet Inc. April 1999 - May 2004
Blue Cross May 1996 - April 1999
FTD May 1994 - November 1995
ADP January 1991 - November 1994
American Express May 1987 - January 1991
Skills
Direct Marketing, B2B Marketing, Vendor Relations, Segmentation, Customer Acquisition, Direct Mail, B2B, Budgeting, Multi-channel Marketing, Cross Selling, Credit Cards, Database Marketing, Marketing Communications, Online Marketing, Analytics, Campaign Management, Marketing Strategy, Lead Generation, Market Planning, Integrated Marketing, Email Marketing, E-commerce, Online Advertising, SEM, Creative Development, Interactive Marketing, Advertising, Digital Marketing, Social Media, Promotions, Strategic Planning, Social Media Marketing, Marketing Management, Mobile Marketing, Business Strategy, Relationship Marketing, Golf, Pinterest, Bit.ly, Social Analytics, Public Relations, Press Releases, Campaign Managment, Multi-channel Campaign..., CRM Integration, Strategy, Marketing, Management, Leadership, CRM
Education
Columbia University - Columbia Business School 1983 — 1985
MBA, Marketing
Boston University 1977 — 1981
BSBA, Marketing
brooklyn tech
FTD February 2014 - March 2014
Hayward Lumber August 2013 - December 2013
Hassett Ace Hardware Willow Glen March 2013 - June 2013
The Home Depot January 2013 - February 2013
Mission Bell Manufacturing, Inc July 2012 - January 2013
Skills
Purchasing, Creation of Overstock..., Minor IT services, Database Management, Returns Management, Material availability,..., Microsoft Excel, AutoCAD, Subcontracting, Marketing, Microsoft Word, Value Engineering, Construction, Construction Management, Project Bidding, Database Admin, Team Building, PowerPoint, Process Improvement, Change Orders, Forklift Operator, Project Planning, Contract Negotiation, Leadership, Contract Management, Budgets, Customer Service, Microsoft Office, Team Leadership
Education
Rogue Community College 2014 — 2016
Fire Science, Fire Science/Fire-fighting
California Polytechnic State University-San Luis Obispo 2013 — 2013
Bachelor of Science (BS), Construction Management
West Bay High School 2012 — 2013
High School Diploma, High School/Secondary Diplomas and Certificates
Berklee College of Music 2010 — 2012
Studio Production Certificate, Audio engineering, Recording, Editing, and performance (PA systems) live sound engineer, all A's
Valley Christian High School 2002 — 2012
Primary and secondary schooling
Gift of Hope March 2015 - Present
FTD January 2014 - March 2015
U.S. Cellular December 2005 - March 2013
Olive Garden July 2001 - May 2005
Skills
Training, Employee Training, Leadership, Coaching, Instructional Design, Leadership Development, Program Management, Recruiting, Management, Call Centers, Team Building, Customer Experience, Interviews, Performance Improvement, Cross-functional Team..., Performance Management, E-Learning, Organizational..., Vendor Management, Customer Service, Instructor-led Training, Training Delivery, Team Leadership, Sales Operations, Sales, Talent Management, Public Speaking, Adobe Creative Suite, Change Management, Microsoft Office, Human Resources, Curriculum Development, Project Management, Process Improvement, Employee Engagement, Succession Planning, Employee Relations, Onboarding, Sales Management, Learning Management..., Moodle, Customer Satisfaction, Customer Retention, Time Management, Telecommunications, Mentoring, Staff Development, Strategic Planning, Training & Development, Communication
Education
Walden University 2015 — 2019
Doctor of Philosophy (Ph.D.), Industrial and Organizational (I/O) Psychology
Walden University 2013 — 2015
Master's Degree, Instructional Design and Technology with an emphasis on Training and Performance Improvement
Ashford University 2009 — 2012
Bachelor's degree, Organizational Management
FTD January 2015 - Present
Provide Commerce March 2013 - December 2014
PETCO Animal Supplies, Inc. September 2011 - March 2013
PETCO Animal Supplies, Inc. April 2011 - September 2011
Greek U June 2010 - November 2010
Juicy Couture September 2008 - June 2010
bebe April 2008 - September 2008
Skills
Retail, Social Media, Visual Merchandising, Sales, Merchandising, Apparel, Fashion, Retail Sales, Window Displays, Customer Service, Microsoft Excel, JDA, Marketing, Customer Satisfaction
Education
The Fashion Institute of Design and Merchandising- San Diego 2008 — 2010
Merchandise Marketing, Marketing
Quality Technical and Beauty College 2007 — 2008
Cosmetology
Sogeti September 2002 - Present
National Merit Scholarship Corporation November 2009 - Present
Blue Cross Blue Shield Association January 2008 - October 2009
Northern Trust May 2006 - January 2007
FTD September 2002 - May 2006
Synetro Group March 2001 - September 2002
Mepco March 2001 - September 2002
CoreComm January 2001 - March 2001
marchFIRST March 2000 - March 2001
HEB March 2000 - January 2001
Skills
SDLC, SOA, Enterprise Architecture, IT Strategy, Solution Architecture, Program Management, SharePoint, Leadership, Requirements Analysis, Business Intelligence, Software Project..., Agile Methodologies, Business Analysis, Integration, Requirements Gathering, Business Process, Management, Software Development, Project Portfolio..., Data Modeling, PMO, Business Process..., Data Warehousing, Enterprise Software, Vendor Management
Education
Bradley University 1995 — 1999
B.S., Business Management / Information Systems
FTD September 2006 - Present
The Bill Doran Company April 2004 - August 2006
Kennicott Brothers Company November 1999 - April 2004
The Roy Houff Company August 1990 - April 1998
Skills
B2B, Salesforce.com, CRM, Customer Retention, Team Building, Retail, Social Media, Management, Customer Service, Forecasting, Product Development, Social Media Marketing, Marketing Communications, Merchandising, Trade Shows, Advertising, Online Marketing, Strategic Planning, Product Management, Inventory Management, Negotiation, Customer Satisfaction, Horticulture, Goldmine, Greenhouse Management, Sales, Inport/Export, Instruction, Pricing, Market Planning, Selling, Competitive Analysis, Greenhouse, Purchasing, Business Planning, Event Management, P&L Management, Marketing Management, Wholesale, Business Strategy, Leadership, P&L, Market Research, Marketing, Direct Sales
Education
California Baptist University 1985 — 1989
Bachelor's degree, Management and Marketing
Premiermap.net February 2010 - Present
At-Tech 2008 - 2010
Blackhawk Foundry April 2008 - September 2009
Premiere Radio Networks September 2008 - 2009
Cambridge Tempositions May 2007 - May 2008
Chenhalls Staffing January 2006 - October 2007
Signature Group Inc July 2000 - October 2005
FTD January 1998 - May 2000
Skills
Social Media, Advertising, Social Networking, Marketing, Social Media Marketing, Account Management, Project Management, Business Development, Microsoft Excel, Salesforce.com, Recruiting, Sales, Microsoft Office, Customer Service, New Business Development, Online Advertising, Email Marketing
Education
Some College 2004 — 2007
B.S, Architectural Engineering; Computer Aided Drafting Design
College of DuPage 2002 — 2005
Associate, CADD
Davea Technical 1992 — 1996
certificate, CADD
bolingbrook highschool
diploma
FTD January 2013 - Present
Insphere Insurance Solutions March 2011 - December 2012
Genesis Health September 2010 - January 2012
1 800 Flowers/BloomNe February 2006 - September 2010
Teleflora February 1999 - January 2006
Carik Services January 1983 - May 1997
Skills
Insurance, Small Business, Sales, Life Insurance, Health Insurance, Management, Sales Management, Recruiting, Retail, Retirement, Account Management, Team Building, New Business Development, Customer Service, Leadership
Education
Clemson University 1970 — 1973
BS, Zoology
FTD May 2015 - Present
AT&T June 2014 - February 2015
CVS Caremark Corporation June 2013 - June 2014
HSBC February 2012 - June 2013
Walgreens April 2011 - February 2012
AT&T February 2008 - February 2011
Manpower Professional/Abbott Labs November 2007 - February 2008
American Express November 1997 - September 2007
Skills
SDLC, PMP, PMO, Business Analysis, Visio, MS Project, Requirements Analysis, Program Management, Project Management, Resource Management, Project Portfolio..., Requirements Gathering, Software Project..., Change Management, Business Requirements, IT Management, Project Planning, Team Leadership, Integration, ITIL, Disaster Recovery, Data Center, IT Service Management, Software Documentation, Service Delivery, Information Technology, IT Strategy, Business Process, Project Delivery, SharePoint, Business Intelligence, Business Process..., System Deployment, Outsourcing, Agile Methodologies, Governance, Enterprise Architecture, Management, Analysis, Risk Management, Microsoft Project, Vendor Management, Testing, Software Development
Education
Keller Graduate School of Management of DeVry University 2000 — 2002
Masters Degree, Project Management
DeVry University 1995 — 1998
Bachelor, Computer Information systems
John Deere September 2013 - Present
PETCO Animal Supplies, Inc. December 2010 - Present
FTD 2015 - 2015
FTD 2015 - 2015
John Deere 2013 - 2014
British Petroleum / ETI August 2010 - December 2010
3M December 2007 - July 2010
Emerson September 2005 - November 2007
Skills
ASP.NET, Microsoft SQL Server, XML, JavaScript, C#, VB.NET, SSIS, DTS, ASP.NET AJAX, HTML, .NET, SQL, ETL, Software Project..., Requirements Analysis, Oracle, SOA
Education
BITS Pilani
Master of Science (MS), Computer Software Engineering
Osmania University
Bachelor of Science (BSc), Mathematics and Computer Science, Distinction.0
The Vitality Group Inc. June 2012 - Present
FTD May 2010 - July 2012
FTD September 2007 - May 2010
FTD October 2005 - September 2007
FTD December 2004 - September 2005
Skills
QTP, Quality Center, JMeter, SoapUI, T-SQL, SQL Server, MySQL, Software Quality..., Java, VBScript, Selenium, Microsoft Access, Microsoft Excel, Windows XP Professional, Windows Server 2003, Windows 7, Business Networking, Troubleshooting, Eclipse, Windows, Testing, Computer Hardware, Linux, TestNG, jenkins, Wikimedia, Batch Files, Object Oriented Software, Quality Assurance, Windows Server, Access, Microsoft SQL Server
Education
College of DuPage 2001 — 2004
AA, Graphic Arts
Snapsheet Inc December 2014 - April 2015
CCC Information Services July 2012 - November 2014
CCC Information Services July 2008 - July 2012
CCC Information Services January 2005 - July 2008
FTD March 2002 - January 2006
DeVry University July 2004 - December 2004
AT&T Cable Services August 1999 - December 2001
Target Greatland August 1994 - August 1999
Illinois State University November 1997 - December 1998
Skills
Network Administration, Software Implementation, Software Training, Technical Training, Hands-on Training, Software Installation, Technical Support, Troubleshooting, Hardware, Help Desk Support, Training, Laptops, Computer Hardware, Windows, Servers, Operating Systems, Visio, Project Management, Software Documentation
Education
Illinois State University 1997 — 1998
Computer Science
College of DuPage
Auto Tech
DeVry University
Netowrk System Administration
Caliber Patient Care December 2014 - Present
FTD January 2011 - November 2014
First Data August 2008 - August 2010
First Data Corporation May 2006 - August 2008
First Data Corporation December 2002 - May 2006
Del Mar College September 2003 - December 2005
First Data Corporation September 2000 - December 2002
First Data Corporation August 1999 - September 2000
First Data Corporation September 1998 - August 1999
City of Corpus Christi March 1993 - November 1995
Skills
Instructional Design, Call Center, Leadership Development, Change Management, Process Improvement, Training, Vendor Management, Leadership, Organizational..., Call Centers, Employee Training, Management, Coaching, Quality Assurance, Strategy, Business Process..., Team Leadership, Performance Management, Outsourcing, Talent Management, Customer Satisfaction, Project Management, CRM, Start-ups, Strategic Planning, Program Management, Six Sigma, Software Documentation, Analysis, Customer Experience, Succession Planning, Strategic Partnerships, Team Building, Staff Development, Business Process, Performance Improvement, Analytics, Operations Management, Time Management, Employee Engagement, Executive Management
Education
University of North Texas 2006 — 2014
PhD, Applied Tech, Performance Improvement/Business
Texas A&M University-Corpus Christi 2001 — 2003
MS, Training & Development
Texas A&M University-Corpus Christi 1997 — 1998
BA, Communications/PR
Texas A&M University 1996 — 1997
Del Mar College 1994 — 1996
AA, Journalism
King HS
Shannon
FTD August 2010 - Present
Q Interactive 2006 - July 2010
FreeDrive 2001 - 2002
Eziaz 2000 - 2002
SBC/Ameritech 1988 - December 1999
Arthur Andersen 1985 - 1988
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1983 — 1985
Master of Accountancy
Saint Mary's University of Minnesota 1979 — 1983
Business Administration, Accounting
TriTech Software Systems February 2015 - Present
Tracy Fire Department August 2014 - Present
Tiburon September 2013 - February 2015
Winters Fire Department January 2009 - February 2015
Tiburon June 2013 - September 2013
Marchus Security & Consulting Services 2011 - 2013
Outdoor Adventure Sales (The North Face) 2007 - 2009
FTD 1998 - 2003
Skills
Customer-focused Service, Resource Management, Customer Relations, Communication Skills, Customer Escalation..., Written Communication, Emergency Management, Preparedness, Firefighting, Training, Life Safety, EMS, NIMS, Fire Safety, Incident Command, Risk Assessment, Security, Public Speaking, Physical Security, Code Enforcement, Management, Microsoft Office, Rescue, Emergency Services, Public Safety
Education
Columbia Southern University
Bachelor’s Degree, Fire Science/Fire-fighting
Southern Illinois University, Edwardsville 2003 — 2006
Criminal Justice
Maestro Health August 2015 - Present
Aetna December 2011 - July 2015
FTD June 2010 - December 2011
FTD June 2008 - June 2010
Precise Software Solutions March 2008 - June 2008
Symantec Software Corp. March 2004 - March 2008
Ping Gadget March 2006 - December 2007
VERITAS Software August 2003 - February 2004
Geodesic Systems October 2000 - July 2003
Skills
C#, Java, J2EE Architecture, Enterprise Architecture, Architecture, C++, Application Performance..., Performance Tuning, SQL, Team Leadership, Hibernate, ServiceMix, Apache Camel, SOA, Linux, Unix, Windows, VMware ESX, MySQL, JBoss, ActiveMQ, JMS, SOAP, RESTful WebServices, Microsoft SQL Server, JBoss Application Server, Design Patterns, Enterprise Integration..., Debugging, DBVisualizer, XML, Software Architectural..., Maven, Continuous Integration, Jenkins, Hudson, Subversion, TFS, CVS, Perforce, Memory Management, Scalability, PCI DSS, Sarbanes-Oxley, HIPAA, Automated Software..., Software Development..., Agile Methodologies, N-tier, Message Oriented...
Education
Benedictine University 1998 — 2000
B.S., Computer Science
Marquette High School 1990 — 1993
High School Diploma
Benedictine University
Bachelor of Science, Compter Science
Benedictine University
Master of Science (MS), Management Information Systems, General
FTD, Inc. April 2000 - Present
FTD 2000 - 2009
FTD.COM April 2000 - October 2004
Computer Associates 1998 - 2000
Hewlett-Packard Company 1993 - 1998
Skills
Customer Relations, Call Center, Customer Service, Process Improvement, Account Management, Call Centers, Team Building, CRM, Integration, Project Management, Program Management, Vendor Management, Salesforce.com, Networking, Management, Business Development, Data Center, Solution Selling, Start-ups, Telecommunications, Cross-functional Team..., SaaS, Security, Product Management, Customer Experience, Business Analysis, VoIP, Enterprise Software, Customer Satisfaction, Team Leadership, Customer Retention, New Business Development, Sales Process, Leadership, Sales, Outsourcing, Strategic Planning, Training, Sales Operations
Education
DePaul University
Communications
FTD Sr Database DeveloperEpsilonJuly 2013 - Present
Luxottica Retail October 2011 - June 2013
Messer Construction Co. August 2011 - October 2011
GE Aviation November 2010 - July 2011
FTD Inc. April 2006 - April 2008
Orbitz Worldwide August 2005 - November 2005
Westgate Resorts June 1999 - July 2005
Education
Andhra University 1992 — 1996
BE, Engineering
ABN AMRO Clearing Chicago LLC April 2015 - Present
FTD October 2014 - March 2015
Wheels, Inc. April 2005 - September 2014
Risetime June 2002 - September 2014
The Nimblestar Group, Incorporated August 1998 - September 2002
Metamor Technologies August 1995 - August 1998
Los Alamos National Laboratory August 1994 - August 1995
Skills
C#, ASP.NET, WPF, VB.NET, ExtJS, T-SQL Stored Procedures, ASP, Microsoft SQL Server, JavaScript, VB6, SOA, SDLC, Microfocus COBOL, Visual C++, LLBLGen Pro, Enterprise Architecture, Requirements Gathering, Requirements Analysis, Software Project..., Agile Methodologies, SharePoint, Program Management, Vendor Management, Business Analysis, Visio, Business Process..., Process Improvement, Business Intelligence, Integration, Rational DOORS, Oracle PL/SQL..., Web Services, Rapid Prototyping, Access Database, Microsoft Excel, Rules Engines, IT Strategy, PMP, PMO, Agile Project Management, Resource Management, Visual Basic, Ext JS, JQuery, Entity Framework, ASP.NET MVC
Education
University of Notre Dame 1990 — 1994
Bachelor of Science (BS), Mechanical Engineering
University of New Mexico-Los Alamos Campus 1994 — 1995
Data Structures in C++
Goldman Sachs September 2004 - Present
FTD 2002 - 2004
Motorola September 1999 - July 2002
Education
Bradley University 1994 — 1999
B.S., Computer Science
FTD December 2014 - March 2015
Animal Krackers Pet Center May 2012 - July 2014
Haemonetics 2014 - 2014
Valid USA September 2013 - December 2013
Xclusive Enterprises January 2013 - May 2013
Chicago Sun-Times October 2012 - December 2012
Motorola Mobility June 2005 - October 2008
Tellabs October 1996 - September 2002
Skills
SDLC, Information Technology, Microsoft SQL Server, Software Project..., Web Development, Web Applications, HTML 5, CSS3, PHP, MySQL, Photoshop, Hosting, JavaScript, jQuery, jQuery UI, JSON, Dreamweaver, XHTML, XML, Software Documentation, Website Development, Apache, Responsive Design, Media Queries, Program Management, CS6, Semantic HTML, HTML, Web Design, Database Design, Testing, Front-end, CSS, Software Development, Databases, AJAX, CMS, User Interface, Perl, HTML5
Education
DePaul University
Master of Science (MS), Information Systems
Roosevelt University
Bachelor of Applied Science (B.A.Sc.), Telecommunication
FTD November 2014 - Present
FTD September 2013 - October 2014
FTD, Inc. February 2007 - September 2013
FTD October 1999 - February 2008
Skills
Computer Hardware, Help Desk Support, Windows 7, Troubleshooting, XP, Technical Support, Networking, Operating Systems, Software Documentation, Customer Service, Microsoft SQL Server, Hardware, Software Installation, VMware, TCP/IP, VPN, Windows, Windows Server, Windows XP
Education
College of DuPage 1998 — 2001
Centro September 2015 - Present
United Airlines July 2012 - Present
FTD September 2011 - April 2012
United Airlines July 2010 - September 2011
United Airlines February 2008 - June 2010
Bank of America Merrill Lynch August 2005 - November 2007
Cardinal Health August 2003 - August 2005
Skills
Analysis, Procurement, Budgets, Strategic Sourcing, Cross-functional Team..., Process Improvement, Pricing, Program Management, Finance, Vendor Management, Forecasting, Operations Management, Contract Negotiation, Strategic Planning
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2006 — 2009
MBA, International Business, 3.0/4.0
Universidad Autónoma de Yucatán 2003 — 2003
Spanish Grammar Minor, Foreign Studies Program, 4.0/4.0
DePaul University 2001 — 2003
Bachelor of Science, Commerce; Finance, 3.2/4.0
FTD September 2014 - Present
ProFlowers September 2011 - September 2014
ProFlowers September 2007 - September 2011
Gateway 2003 - 2007
Apple Computer May 2001 - October 2003
Boeing January 2000 - May 2001
UPS September 1996 - January 2000
Skills
Sourcing, Economic Development, Competitive Analysis, Business Process Mapping, Supply Chain, Supply Chain Management, Logistics, Cross-functional Team..., Continuous Improvement, Global Sourcing, Strategic Sourcing, Vendor Management, Supply Management, MRP, Supply Chain..., Forecasting, Warehouse Management, Inventory Management, Purchasing, Demand Planning, Operations Management, Process Improvement, International Logistics, Warehousing, Materials Management, Supply Chain Operations, Procurement
Education
Arizona State University - W. P. Carey School of Business 1996 — 2001
BS, Supply Chain Management
HP Enterprise Services October 2013 - Present
Zayo Group April 2013 - September 2013
AT&T March 2004 - April 2013
AT&T February 2010 - March 2013
AT&T March 2004 - March 2012
Apple Vacations July 1996 - December 2000
daisy 1995 - 1996
FTD 1987 - 1995
Skills
Troubleshooting, Hardware, Routing, Routers, Switches, TCP/IP, Network Security, Windows, VPN, Security, Disaster Recovery, VoIP, Unix, Cisco Technologies, WAN, Networking, MPLS, Visio, Telecommunications, Active Directory, CCNA, LAN-WAN, Network Administration, Computer Network..., IP, CCNA Voice, Windows Server, OSPF, Cisco IOS, EIGRP, Network Engineering, Wireless, Telephony, Juniper, System Deployment, Frame Relay, Managed Services, BGP, Checkpoint, Ethernet, Network Architecture, VLAN, Network Design, Technical Support, Data Center, DHCP, Software Installation, Servers, DNS, Unified Communications
Education
College of DuPage 2007 — 2007
DeVry University 1986 — 1987
Telecommunications certification, Telecommunications Technology/Technician, B
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2006 - March 2014
CBOE June 2006 - September 2006
Ace Hardware September 2005 - June 2006
FTD September 1999 - September 2005
Northern Trust September 1998 - March 1999
Milton Federal Savings Bank (now part of Huntington Bancshares) October 1995 - July 1998
Skills
SQL, SDLC, Visio, Requirements Gathering
Education
DeVry University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Concentration in Accountancy
Wright State University 1991 — 1995
Delta Dental Plans Assocation August 2010 - Present
Hewlett-Packard June 2007 - May 2010
Qwest Communications June 2007 - May 2010
Northrop Grumman Information Systems September 2000 - May 2007
FTD October 1999 - September 2000
Skills
Solaris, Unix, Disaster Recovery, Servers, Firewalls, VMware, Red Hat Linux, Vendor Management, Project Management, Infrastructure, Virtualization, Information Technology, System Administration, Data Center, Technical Support, High Availability, HP, Cisco Technologies, TCP/IP, Cloud Computing, Enterprise Architecture, Network Security, Storage, Windows Server, Operating Systems, IT Operations, Linux, Security, Siteminder, LDAP Administration, Netbackup, Veeam, 3PAR, NetApp Filers, CentOS, VMware ESX, MBA, MIS, Load Balancing, F5 BigIP, Business Continuity..., Vulnerability Assessment, PMP, RedHat, Business Continuity, DNS, Integration, LDAP, IT Management, Identity Federation
Education
Benedictine University 1998 — 2004
MBA, Business and M.I.S.
Loyola University Chicago 1990 — 1994
BA, History
Benet Academy 1986 — 1990
Amer Sports April 2012 - Present
Wilson Sporting Goods April 2012 - Present
Axadax, LLC May 2011 - Present
Epsilon May 2010 - March 2011
Staffmark February 2010 - May 2010
SHC Direct April 2005 - May 2009
FTD 2000 - 2004
The Systems House 1993 - 2001
Aetna Plywood August 1989 - December 1993
R-Computer February 1986 - August 1989
Skills
Web Project Management, Software Project..., Web Development, Web Analytics, Software Quality..., Business Analysis, Software Development, Risk Management, Schedule Development, Process Improvement, Social Media Marketing, Loyalty Marketing, Project Planning, Software Estimation, Resource Estimation, Progress Reports, Building Relationships, PMP, Computer Security, Credit Card Processing, Order Processing, Deployment, Scope Management, Microsoft Office, Software Development..., E-commerce, Vendor Management, MS Project, SDLC, Visio, Team Leadership, Business Process..., Team Building, Integration, Customer Relations, Quality Assurance, Strategic Planning, Change Management, Analysis, Requirements Analysis, Planning, Cross-functional Team..., IT Management, Application Development, Account Management, Documentation, Process Engineering, Budgeting, Software Documentation, Project Management
Education
Bradley University 1978 — 1982
BS, Finance, Economics
The Carlyle Group February 2014 - Present
Black Entertainment Television July 2013 - February 2014
Black Entertainment Television January 2013 - June 2013
UltiSat April 2011 - December 2012
Oodalink 2009 - 2012
FTD July 2008 - June 2011
Skills
Process Improvement, Forecasting, Sarbanes-Oxley Act, Financial Reporting, Budgets, Accounting, Financial Analysis, Auditing, Financial Modeling, Cross-functional Team..., Financial Accounting, Finance, Program Management, Microsoft Office, Project Management, Strategic Planning, Management, Business Process..., Access, JD Edwards, Income Statement, Customer Service, Strategy, SEC filings, Telecommunications, Consolidation
Education
DePaul University 2005 — 2008
Bachelor's degree, Accounting
Allstate July 2012 - Present
Glenbard Twp. High School District #87 Finance & Facility Committee May 2013 - Present
Village of Glen Ellyn 2004 - Present
Glenbard Township High School District 87 July 2009 - May 2013
Allstate Insurance January 1999 - July 2012
Sprint September 1996 - January 1999
FTD September 1988 - September 1996
Marshall Field's May 1983 - September 1988
Computer Sciences Corporation August 1979 - May 1983
Skills
Virtualization, Metrics, ITIL, SDLC, Disaster Recovery, IT Strategy, Servers, Cisco Technologies, Vendor Management, Call Center, Leadership, Business Analysis, Visio, Data Center, Customer Service, Project Management, Strategic Planning, Change Management, SharePoint, Project Planning
Education
Elmhurst College
BA, Information Technology
College of DuPage
AA, Business
College of DuPage
AA, Marketing
United Bank December 2014 - Present
Verizon Wireless December 2006 - December 2014
Verizon Wireless June 2006 - November 2006
Verizon Wireless October 2005 - June 2006
Verizon Wireless March 2005 - September 2005
Verizon Wireless January 2004 - February 2005
Verizon Wireless October 2003 - January 2004
FTD June 2003 - October 2003
FTD January 2003 - October 2003
Seaside Remodeling December 2001 - January 2003
Skills
Wireless, Telecommunications, Cellular Communications, Call Center, LTE, EVDO, 4G, Customer Satisfaction, Wireless Networking, Mobile Devices, M2M, Project Management, Android, iOS, Blackberry OS, Tablets, Technical Support, TCP/IP, Blackberry, VoIP, Call Centers, Switches, Networking, Troubleshooting, Routers, Network Engineering, Customer Retention, Mobile Technology, VPN, Software Installation, Mobile Communications, Windows XP, Windows 7, Cisco IOS, IP, Firewalls, Telephony, Software Documentation, Testing, Hardware, Security, Operating Systems, Sales, Network Security, A+ Certified, Help Desk Support, Computer Network..., T1, WiFi, Management
Education
DeVry University 1997 — 1999
Elctronics Engineering, Electrical and Electronics Engineering
True Group LLC March 2015 - Present
Epsilon November 2008 - March 2015
Medulla LLC, Healthcare Management Solutions 2015 - 2015
FTD July 2006 - November 2008
RR Donnelley August 2001 - July 2006
United States Army April 1993 - July 1996
Skills
Microsoft SQL Server, SQL, C#, Databases, XML, Software Development, ASP.NET, .NET, Agile Methodologies, SDLC
Education
DePaul University 2007 — 2008
Northern Illinois University 1998 — 2001
BS, Computer Science
Mendota High School 1986 — 1990
FTD August 2000 - Present
FTD Inc. August 2000 - Present
FTD nc. January 2003 - July 2009
Houshold Finance January 1998 - January 2000
Skills
Account Management, New Business Development, Sales, Sales Management, Team Building, Customer Service, Business Development, Marketing, Strategic Planning, E-commerce, B2B, Retail, Sales Process, Email Marketing
Education
College of DuPage 2000 — 2002
Lake Park Highschool 1995 — 1999
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2014 - Present
Accenture February 2006 - May 2013
Accenture May 2004 - February 2006
FTD December 2002 - May 2004
TEKsystems August 2002 - November 2002
gomembers, Inc. March 2001 - July 2002
Skills
Program Management, SharePoint, Vendor Management, Product Management, Requirements Gathering, Waterfall, Functional Design, Software Quality..., Requirements..., Visio, Storyboarding, BMC Remedy, WebTrends Analytics, Agile Methodologies, Agile Testing, Analytics, Process Improvement
Education
DePaul University 1999 — 2000
Cerfification, Computer Career Program: Computer Programming in COBOL and DB2
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Human Resources and Family Studies
Riverside Publishing May 2004 - Present
Houghton Mifflin Harcourt 2004 - Present
FTD May 1998 - September 2002
Skills
Financial Analysis, Competitive Analysis, Budgets, Analysis, Strategic Financial..., Strategic Planning, Cross-functional Team..., Process Improvement, Strategy, Business Analysis, Management, Business Process..., Business Strategy, Leadership, Data Analysis, Business Planning, Project Planning, Change Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1988 — 1990
MBA, Finance
FTD July 2015 - Present
The Bradford Group 2014 - July 2015
Northwestern University 2012 - 2014
Northern Trust 2011 - 2012
Invesco Ltd. 2010 - 2011
Meaden & Moore January 2010 - March 2010
Skills
Financial Reporting, Mutual Funds, SEC reporting, Accounting, Reconciliation, Financial Analysis, Account Reconciliation, Financial Services, Budgets, Process Improvement, Internal Controls, SEC filings, Financial Statements, Insurance, Finance, Analysis, Financial Accounting, Cash Management, Derivatives, Internal Audit, Strategic Financial..., Sarbanes-Oxley, Accruals, Auditing, Investments, PeopleSoft, GAAP, Sarbanes-Oxley Act, General Ledger, Financial Modeling, Outlook, Asset Managment, Variance Analysis, Hedge Funds, Accounts Payable, Cash Flow, Bloomberg, Journal Entries, US GAAP, Accounts Receivable, Microsoft Excel, Hyperion Enterprise, Access, Fund Accounting, Fixed Income, Fixed Assets, Forecasting, Tax, Equities, Risk Management
Education
Northern Illinois University 2014 — 2016
Master of Business Administration (MBA), Leadership
Northern Illinois University 2008 — 2010
Bachelor of Science, Accountancy
College of DuPage 2006 — 2008
Associate of Arts (AA), Accounting
Fieldglass January 2013 - Present
FTD January 2009 - December 2012
Riverside Publishing June 2008 - December 2008
Riverside Publishing November 2004 - June 2008
Skills
Content Management, Copy Editing, Publishing, Copywriting, Content Development
Education
Binghamton University 2002 — 2004
MA, English
Truman State University 1998 — 2001
BA, English
John Deere via Sedona Technologies March 2014 - Present
Culture Fit Technology Staffing November 2013 - March 2014
Arthur J. Gallagher & Co. October 2013 - November 2013
FTD July 2013 - August 2013
State Farm Insurance November 2012 - May 2013
John Deere February 2010 - October 2012
Alcatel-Lucent Technologies July 1997 - September 2008
Lucent Technologies March 1992 - June 1997
Bell Laboratories 1988 - 1992
Tellabs January 1984 - January 1988
Skills
Project Management, Team Building, Waterfall, Negotiation, SDLC, Strategic Planning, IT Solutions, Budget, Organizational..., Organizational..., Coordination, Analytics, Global Strategy, Microsoft Office, Problem Solving, Organization, Process Improvement, Process Management, Customer Oriented, Customer Satisfaction, IT Outsourcing, Innovation, Budgets, Telecommunications, Software Documentation, Product Management, Agile Methodologies, Vendor Management, Testing, Integration, Risk Management, Analysis, Training, Project Planning, Technical Writing, Management, Cross-functional Team..., Scrum, Leadership, Visio, Team Leadership, Business Analysis, PMP, Product Development, MS Project, Business Process..., Program Management, Security, Access, PMO
Education
PMI 2009 — 2009
PMP Certification
North Central College 2008 — 2009
PMP Studies
Benedictine University 1992 — 1997
Masters Degree, Management & Organizational Development, Graduated with Honors
Southern Illinois University 1982 — 1983
B.S. Degree, Mass Communications, Dean's List
Southern Illinois University 1978 — 1982
B.A. Degree, Political Science, Dean's List
Benet Academy 1974 — 1978
H.S. Diploma, College Prep Studies, Dean's List
Christ the King Grade School
Christ the King Grade School
Christ the King Grade School
FTD October 2007 - Present
Smurfit-Stone March 2006 - October 2007
DSC Logistics 2002 - 2004
United Parcel Service April 1987 - September 2002
Skills
Leadership, Logistics, Supply Chain Management, Warehousing, Operations Management, Transportation, 3PL, Forecasting, Inventory Management, Management, Logistics Management, Supply Chain, Transportation..., Warehouse Management, Purchasing, Process Improvement
Education
DePaul University 1992 — 1994
Bachelors of Science, Entrepreneurship/Entrepreneurial Studies
Hines Veterans Hospital December 2014 - Present
Midwest Western Dressage 2010 - Present
Friesian Breeding 2008 - Present
FTD July 2010 - February 2015
Godiva Chocolatier February 2012 - January 2015
U.S. Cellular 2008 - 2011
Aircell July 2010 - October 2010
Midas International 2000 - 2004
Skills
Customer Service, Team Building, Strategic Planning, Training, Troubleshooting, Project Management, Software Development, Active Directory, Process Improvement, Business Analysis, Microsoft SQL Server, Microsoft Office, Visio, Team Leadership, Windows, Access, Vendor Management, SharePoint, System Administration, Program Management, Telecommunications, Disaster Recovery, Change Management, Technical Support, Customer Satisfaction, Call Centers, Cross-functional Team..., Sales, Coaching, Computer Hardware, Account Management, Customer Experience, Windows 7, Marketing, Small Business, Hardware, Marketing Strategy, Help Desk Support, New Business Development, Windows Server, Servers
Education
College of DuPage 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Information Technology
Lyons Township High School 1981 — 1985
Diploma, General Studies
DeVry University March 2010 - Present
FTD December 2006 - February 2010
Skills
Leadership, Customer Service, Admissions, Account Management, Microsoft Office, Sales, Salesforce.com, Access, Resume Writing, Interviews, PowerPoint, Team Building, Cold Calling, Public Speaking, College Recruiting, Staff Development, Strategic Planning, Microsoft Word, Event Planning, Recruiting, Higher Education, Leadership Development, Marketing, Coaching, Student Recruiting, Career Counseling, Student Affairs, Enrollment Management, Training, Campus, Adult Education, Career Development, Employee Training, Retaining Customers, Time Management, Social Networking, Student Financial Aid, Instructional Design, CampusVue, E-Learning, Academic Advising, Distance Learning, Critical Thinking, Community Outreach, Student Development, Curriculum Development, Teaching, Customer Retention
Education
St. Cloud State University 1990 — 1992
Chemical Dependency
College of Saint Benedict 1986 — 1990
Bachelor, Psychology
Rosemount High School 1982 — 1986
General
FTD October 2014 - Present
Edward Don & Company September 2011 - October 2014
CompuSystems June 2010 - September 2011
Tecture May 2007 - June 2010
Skills
Web Development, Microsoft SQL Server, C#, HTML, Visual Studio, jQuery, ASP.NET, CSS, CMS, Web Design, JavaScript, XML, Web Standards, .NET, PHP, Customer Service, Databases, IIS, SEO, Wireframes, SAP, Adobe Creative Suite, Testing, Programming, E-commerce, Web Applications, Analysis, HTML 5, Mercurial, Troubleshooting, SASS, HTML5
Education
Moraine Valley Community College 2012 — 2014
Software Developer Certificate, Software Developer
Illinois Institute of Art 2004 — 2008
Bachelor of Science (B.S.), Web Design & Interactive Media
Anoka Ramsey Community College 2003 — 2004
Associate's Degree, Computer Science
Orbis Solutions January 2015 - Present
Jimmy John's May 2013 - January 2015
FTD February 2013 - May 2013
Skills
Customer Satisfaction, Microsoft Servers, Remote Desktop, VPN, Leadership, Windows 7, Windows 8, Network Administration, Switches, VBScript, Budgets, Team Building, Customer Service, Outlook, Marketing Strategy, Marketing Communications, Microsoft Office, Marketing, Training, Time Management, PowerPoint, Event Management, Microsoft Word, Advertising, Sponsorship, Linux, Virtualization, Troubleshooting, Microsoft Excel, Project Planning, Team Leadership, Communication, Program Management, Public Speaking, Management, Project Management, Sales, Social Media, Windows, Computer Hardware, Servers, System Administration
Education
DeVry University 2012 — 2015
BS, Computer Systems Networking and Telecommunications
DeVry University-Illinois 2012 — 2015
Networking and Communications Management, Computer Systems Networking and Telecommunications
MSC Industrial Supply Co. February 2014 - Present
MSC Industrial Supply February 2012 - January 2014
FTD January 2012 - February 2012
Data-Tel Communications, Inc. May 2011 - October 2011
Calvin College January 2008 - May 2011
The Leukemia & Lymphoma Society January 2011 - April 2011
Lake Express June 2008 - September 2008
Skills
Social Media, Customer Service, Sales, Public Relations, Research, Microsoft Office, Account Management, Project Management, Microsoft Excel, Event Planning, Time Management, Interpersonal..., Client Rapport, Library Research, AS400
Education
Calvin College 2007 — 2011
Bachelor of Arts
Milwaukee Lutheran High School 2004 — 2007
High School
Heritage Christian Schools 2003 — 2004
Coventry Health Care February 2008 - Present
FTD January 2013 - August 2014
Office of Emergency Management and Communications January 2007 - February 2008
CNA Insurance October 2005 - January 2007
FedEx January 2004 - February 2005
Skills
Insurance, Microsoft Office, Customer Service, Strategic Planning, Microsoft Excel
Education
Bangalore University
Bachelor's degree, Industrial Engineerig and Management, A+
FTD January 2008 - Present
Staples June 2004 - November 2008
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1987 — 1990
MBA
WIU 1981 — 1985
BS Marketing
FTD July 2012 - Present
Trading Technologies August 2006 - April 2012
Trading Technologies August 2004 - August 2006
Beijing City University July 1998 - March 2000
Skills
Hedge Funds, Bloomberg, Equities, Derivatives, Options, Alternative Investments, Multithreading, Investments, C#, SQL, Risk Management
Education
DePaul University 2002 — 2004
Master of Science (M.S.), Computer Science
Beijing Normal University 1995 — 1998
Master of Arts (M.A.), Chinese Modern History
Beijing Normal University 1991 — 1995
Bachelor of Arts (B.A.), History
FTD February 2012 - February 2012
Fansedge November 2011 - January 2012
State Representative Camille Lilly April 2011 - January 2012
Fansedge December 2010 - January 2011
Walmart September 2009 - September 2010
Education
City Colleges of Chicago-Wilbur Wright College 2011 — 2013
Associate's degree, Psychology
DeVry University-Illinois 2005 — 2007
Associate's degree, Network System Adinistration
SunGard Financial Systems June 2008 - Present
FTD June 2005 - May 2008
Skills
SDLC, Software Deployment, Business Analysis, Requirements Analysis, Architectural Design, Web Applications, Team Management, Technical Support, Project Planning, CMS, Project Management, SQL, Change Management, Microsoft SQL Server, Visio, MS Project, Software Project..., Serena, ITIL, Disaster Recovery, Microsoft Excel, OLE, Automated Software..., Large Scale Deployments, Weblogic, Weblogic Administration, IIS, Oracle, Databases, Networking, Desktop Deployment, Technical Recruiting, Technical Leadership, System Monitoring, Financial Services
Education
DeVry University-Illinois 2001 — 2004
FTD January 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets
Education
Arkansas State University 1982 — 1983
Attended 2 years, Business Administration and Management, General
Tradesmen International, Inc. April 2014 - Present
Mosaic Sales Solutions February 2009 - April 2014
FTD July 2013 - March 2014
DeVry University December 2012 - March 2013
American InterContinental University July 2011 - July 2012
Skills
Customer Service, Computer Hardware, Microsoft Office, Microsoft Excel, Microsoft Office 2007, Call Centers, Call Center..., Axcess, Training, Recruiting
Education
DeVry University 2009 — 2010
Bachelor's degree, Technical Management
Triton College 2004 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
The East Leyden
The East Leyden
home Hiring Manager/ Placement CoordinatorCircle of CareNovember 2004 - January 2007
Aabcor, Inc. June 2002 - September 2004
FTD February 2000 - April 2001
Primavera Systems November 1999 - January 2000
Skills
Interviews
Education
College of DuPage 1985 — 1988
Child Development
Downers Grove South High School
Kirby Lester January 2014 - Present
FTD May 2008 - January 2014
Delta Sonic Car Wash August 2005 - March 2007
Skills
Networking, Troubleshooting, Software Installation, Servers, Routers, Switches, Windows, Windows Server, Computer Hardware, Technical Support, VNC, Windows XP, Windows 7, Customer Service, POS, Symantec Antivirus, Hardware, Microsoft SQL Server, Help Desk Support, Microsoft Office, VMware, Retail, Microsoft Excel, TeamViewer
Education
DeVry University-Illinois 2004 — 2006
Associate's degree, Network Systems Administration
Vivint Solar May 2014 - October 2014
Hollister Co. May 2013 - August 2013
FTD April 2013 - August 2013
Skills
CAD/CAM, Microsoft Office, Sales, Customer Service, Team Leadership, Employee Training
Education
Brigham Young University 2009 — 2015
Bachelor of Science (BS), Psychology
Groupon January 2013 - Present
Groupon March 2012 - January 2013
Discover Financial Services August 2011 - March 2012
TransUnion March 2009 - August 2011
FTD January 2007 - March 2009
Northrop Grumman- Information Technology Solutions August 2004 - January 2007
Globalcom December 2000 - August 2004
UUNET/WorldCom Advanced Networks/Compuserve April 1998 - December 2000
Skills
Networking, Leadership, Technical Translation, Technical Support, Cisco Technologies, Information Technology, Policy, Technical Standards, Vendor Relations, Facilities Management, Operations Management, Data Center, Cisco Wireless, Cisco IOS, Cisco Nexus, F5 BigIP, Load Balancing, VoIP, Converged Communications, Firewalls, Checkpoint Security, Network Architecture, Enterprise Network..., Network Protocol Design, Network Security, Operational Excellence, Change Management, Process Improvement, DMZ, High Availability, CCNA, CCDA, CCNP, Juniper Technologies, Network Engineering, VPN, Troubleshooting, Routing, Routers
Education
DeVry Institute of Technology 1994 — 1998
Westminster Prebyterian Church November 2014 - Present
Neumann Family Services 2014 - Present
The Wendy's Company July 2013 - September 2013
FTD April 2012 - May 2012
Skills
Customer Service, Healthcare
Education
City Colleges of Chicago-Richard J Daley College 2006 — 2007
N/A, Early Childhood Education and Teaching
Curie Metro H.S. 2002 — 2006
Diploma, Early Childhood Eduaction
Lisle Park District 2014 - Present
State Farm March 2014 - July 2014
FTD January 2014 - February 2014
Costco Wholesale October 2013 - January 2014
YMCA - Safe n Sound August 2012 - May 2013
YMCA of Metropolitan Chicago July 2007 - January 2013
Education
College of DuPage 2015 — 2019
Photography