Gilmore Global
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Gilmore Global Employees
Gilmore Global RealtorColdwell Banker HPWMay 2013 - Present
Gilmore Doculink- GGLS 1999 - Present
Real Estate Sales June 1996 - June 1997
Skills
Adobe Creative Suite, Direct Mail, Microsoft Office, Email Marketing, InDesign, Adobe Acrobat, Customer Service, Publications, Graphics, Graphic Design, Customer Relations, Print Production, Publishing, Production, Photoshop, Layout, Word, Brochures, Photography, Illustrator, Team Leadership, Excel, PowerPoint, Pre-press, Marketing Strategy, Product Marketing, Real Estate Marketing, Real Estate
Education
North Carolina State University 1992 — 1995
Bachelor of Science, Psychology
New York Institute of Photography
Gilmore Global February 2013 - April 2014
H&R Block January 2011 - March 2013
AIESEC Ottawa March 2012 - September 2012
SkyWave Mobile Communications January 2012 - September 2012
Modis September 2011 - December 2011
Elemental Data May 2011 - August 2011
Skills
Organization &..., Time Management, Product Management, Efficiency, Multitasking Skills, Oracle Agile, SecurKey, SMP, ePace, Traverse, Event Planning, Oral & Written..., Office Administration, Salesforce.com, Recruiting, Secretarial Skills, Telefundraising, Promotions, Microsoft Office, Outlook, Visual Basic, Internet, Customer Service, Logistics, International Business..., Project Planning
Education
University of Ottawa / Université d'Ottawa 2008 — 2013
B.Com, International Business
Mentor College High School 2004 — 2008
Ontario Secondary School Diploma
Gilmore Global February 2014 - Present
ARAMARK September 2005 - Present
Gilmore Global February 2010 - May 2014
Scotiabank June 2001 - February 2010
Loeb June 1999 - September 2006
Skills
Customer Service, Account Management, Team Leadership, Teamwork, Direct Marketing, Microsoft Office, Training, Sales, Management, Event Planning, Social Media, Social Media Marketing, Microsoft Word, Leadership, Relationship Management
Education
Carleton University 2001 — 2005
B.A. Honours, Sociology with a Minor in Law
Metcalfe Realty Company Limited November 2014 - Present
Gilmore Global July 2012 - October 2014
North American Carnival Museum and Archives January 2010 - November 2011
Nepean Museum May 2009 - January 2011
Musetek 2009 - 2011
Coldwell Banker Real Estate February 2007 - February 2009
Keller Williams Real Estate February 2005 - February 2007
Mulberry Street Consignment 2001 - 2006
Skills
Artifact Handling, Writing For Publication..., Office Administration, Customer Service, Data Entry, Event Planning, Exhibit Design, Museums, Microsoft Office, Research
Education
Algonquin College of Applied Arts and Technology 2007 — 2010
Advanced Diploma, Museum Studies
Algonquin College of Applied Arts and Technology
Advanced Applied Museum Studies, Interior Design
The Canadian Real Estate Association L'Association canadienne de l'immeuble April 2015 - Present
Fortinet October 2012 - March 2015
Gilmore Global December 2010 - October 2012
TalkSwitch 2010 - 2010
Brogan Inc. 2008 - 2009
Bell 2004 - 2008
Foreign Affairs, United Kingdom 1998 - 2000
Foreign Affairs, United Kingdom 1998 - 2000
Skills
Account Management, Program Management, E-commerce, Product Marketing, Project Management, Leadership, Product Management, Team Leadership, Management, New Business Development, Marketing Communications, SaaS, Business Analysis
Education
University of Ottawa / Université d'Ottawa 1999 — 2003
Bachelor of Commerce (B.Com.), Management Information Systems, General
Gilmore Global August 2013 - Present
Trico Evolution November 2009 - June 2013
Trico Evolution 2006 - 2009
Trico Evolution 2003 - 2006
Beuregard Printers 2001 - April 2003
Skills
Client Services, Fulfillment Operations, Inventory Management, Supervisory Skills, Graphics Software, Graphic Design, Digital Imaging, Fulfillment Services, Offset Printing, Customer Service, Digital Printing, Wide Format Printing, Print Management, Direct Mail, Project Management, Direct Marketing, Variable Data Printing, Pre-press
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Graphics Technician - Printing, Diploma
Canadian Union of Public Employees 2011 - Present
La Cité collégiale 2012 - 2014
Canadian Union of Public Employees (CUPE) 2000 - 2011
Gilmore Global 1998 - 2000
Self Employed 1996 - 1998
Skills
Event Planning, Program Management, Budgets, Public Relations, Leadership, Research, Fundraising, Analysis, Contract Negotiation, Media Relations, Hotels, Event Management, Workshop Facilitation, Customer Service, Community Outreach, Social Networking, Strategic Communications, Non-profits, Public Speaking, Strategic Planning, Training, Volunteer Management, Policy, Program Development, Management, Union Experience, Meeting Planning, Catering, Social Media, Nonprofits, Policy Analysis, Editing, Speech Writing, Adult Education
Education
Université du Québec à Montréal 2011 — 2015
Bachelor of Education (B.Ed.), Adult Education
Canadian Labour Congress
Collaborative Course Designer Program
Université du Québec en Outaouais
Certificate, Administration
Canadian Labour Congress
Facilitator training in the Art of Hosting Methodologies
Algonquin College of Applied Arts and Technology
Certificate, Conventions & Meeting Management
Université du Québec en Outaouais 2001 — 2002
Accounting
Export Development Canada March 2014 - Present
Gilmore Global October 2012 - March 2014
Davenport University September 2011 - May 2012
Bell July 2007 - July 2011
Empire Theatre October 2008 - January 2009
Empire Theatres November 2005 - July 2007
Skills
Customer Service, Sales, Leadership, Time Management, Critical Thinking, Event Planning, Public Speaking, Program Management, Social Networking, Team Leadership, Business Development, Sales Management, Management, Marketing Strategy, Report Writing, International Business, International Trade, Analytical Skills, Problem Solving, Strategic Initiatives, International Studies, Committed to..., Determined to Succeed, Bilingualism, Adaptability, Presentation Design, Building Relationships, Customer Satisfaction, Analysis, Direct Sales, Customer Retention, Interpersonal Skill, Communication Skills, Video Conferencing, WebEx, Jabber, Teleconferencing, Blackberry OS, Telecommunications, Continuous Improvement
Education
Davenport University 2011 — 2012
Bachelor of International Business, International Business
Algonquin College of Applied Arts and Technology 2008 — 2011
Business Administration, International Business
St. Peter High School
CertainTeed Corporation February 2015 - Present
Lagace's Management Solutions Inc. November 2014 - February 2015
Gilmore Global April 2014 - November 2014
TOP TEN Canada September 2011 - September 2013
Department of Foreign Affairs and International Trade January 2012 - April 2012
Statistics Canada June 2011 - September 2011
Farmboy November 2010 - June 2011
Shoppers Drug Mart September 2006 - October 2010
Gloucester Dragons Recreational Soccer June 2001 - September 2008
Skills
Inventory Management, Merchandising, Inventory Control, Retail, Customer Service, Time Management, Teamwork, Purchasing, Store Management, Microsoft Excel, Microsoft Office, Distribution Center..., Logistics, Forecasting, Supply Chain Management, Microsoft Word, Marketing Strategy, SAP, Strategic Planning, Business Analysis, Project Planning, Process Improvement, Team Building, Business Process..., Microsoft Office 2013, Microsoft Outlook, Team Leadership, Team-oriented, Organizational..., Financial Analysis, Organizational..., Customer Satisfaction, Communication, Social Media Marketing, Process Optimization, Competitive Intelligence, Cost Efficiency, Streamlining Operations, Competitive Analysis, Process Scheduler, Outlook, Marketing, Warehousing, Materials Management, Supply Chain, Leadership, Analysis, Social Networking, Cross-functional Team..., Operations Management
Education
Algonquin College of Applied Arts and Technology 2009 — 2013
Bachelor of Applied Business (BAB), E-Commerce Supply Chain Management (SCM)
Gilmore Global March 2005 - Present
Sitel Canada November 2004 - February 2005
Nortel Networks July 2000 - August 2004
Skills
Unix, Linux, Troubleshooting, VMware, SQL, Java, Windows, HTML, Adobe Acrobat, EDI, Microsoft Office, FileMaker, TCP/IP, FTP, Matlab, Network Management..., NAS, Encryption, VLAN, Telnet, SSH
Education
Carleton University 1995 — 2000
Bachelor, Electrical Engineering
JPMorgan Chase July 2013 - Present
JPMorgan Chase March 2012 - June 2013
Scotiabank October 2010 - February 2012
Gilmore Global March 2010 - June 2010
TrueContext August 2009 - February 2010
MBNA April 2007 - February 2009
MBNA February 2004 - April 2007
MBNA April 2002 - January 2003
MBNA February 1998 - April 2002
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Legal Assistant
Brockville General Hospital April 2014 - Present
Winning Charities Intl. March 2008 - March 2014
Alzheimer's Society of Leeds-Grenville 2012 - 2013
Food for All Food Bank 2011 - 2012
Brockville General Hospital 2007 - 2008
Gilmore Global 2006 - 2007
OLG 2002 - 2006
Skills
Marketing Communications, Direct Marketing, Advertising, Promotions, Fundraising, Customer Relations, Non-profits, Email Marketing, Social Media Marketing, Marketing Strategy, Direct Mail, Online Marketing, Social Media, Strategic Planning, Integrated Marketing, Event Planning, Public Relations, Copywriting, Brand Development, Event Management, Public Speaking, Market Planning, Marketing Research, Budget Management, Brochures, Media Relations, Account Management, Team Building, Event Marketing, Corporate Communications, Special Events, Customer Service, SEO, Media Planning, Newsletters, Budgeting, Writing, Creative Development, Online Advertising, Creative Direction, Digital Marketing, Nonprofits, Social Networking, Budgets, Strategic Communications, Management, Sponsorship, Team Leadership, Time Management, Marketing
Education
University of Ottawa 1999 — 2003
Canada Post October 2012 - Present
Gilmore Global October 2005 - October 2012
BTI Canada June 1995 - October 2005
HRG North America 1995 - 2005
Skills
Cognos, Data Warehousing, SQL Server, ETL, SQL, Microsoft SQL Server, SSIS, Data Warehouse..., Data Integration, Databases, Data Quality, Business Intelligence, Business Analysis, Oracle, XML, Troubleshooting, Software Development, Crystal Reports, Management, Requirements Analysis, Visual Basic, Software Documentation, Erwin, SDLC, Access, Data Analysis, Analysis, Business Process, Visual Studio, Data Modeling, Business Requirements, Database Design, Dimensional Modeling, SharePoint, Integration, OLAP, Software Project..., Requirements Gathering, Business Objects, DB2, Dashboard, SAS, T-SQL, PL/SQL, Unix, Architecture, Visio
Education
University of Ottawa 1998 — 1998
Certificate, Visual Basic Programming
Cognos 1996 — 1997
Course Certificate, Cognos Suite of Products
Algonquin College of Applied Arts and Technology 1995 — 1996
Certificate, Novel Administration
Algonquin College of Applied Arts and Technology 1983 — 1985
Diploma, Computer Systems Technician
FireEye, Inc. April 2015 - Present
F5 Networks December 2012 - April 2015
OnX Enterprise Solutions September 2010 - November 2012
Gilmore Global January 2007 - July 2010
Avnet Technology Solutions 2003 - 2007
Hewlett-Packard 1999 - 2003
Skills
Relationship Management, Channel, Professional Services, CRM, Networking, Solution Selling, Account Management, Sales Management, New Business Development, Sales Process, Direct Sales, Business Development, Salesforce.com, Enterprise Software, Key Account Management, Data Center, Business Intelligence, Leadership, Management, Sales Operations, Security
Education
Algonquin College of Applied Arts and Technology 1993 — 1996
Business Admin
SurveyMonkey November 2014 - Present
DST Consulting Engineers Inc. September 2014 - December 2014
Export Development Canada February 2014 - June 2014
Gilmore Global April 2012 - September 2013
Accounts Receivable-Contract September 2011 - March 2012
Sears Canada April 2011 - July 2011
Protus IP Solutions April 2007 - March 2011
McLarty & Co February 2005 - April 2007
MBM Intellectual Property Law LLP January 2003 - February 2005
JDS Fitel-Uniphase January 1993 - November 2002
Skills
Credit, Customer Service, Negotiation, Team Building, Process Improvement, Account Management, Accounts Receivable, B2B, Microsoft Word, Microsoft Office, Microsoft Excel, Salesforce.com, CRM, Business Planning, Financial Reporting, Accounts Payable, Financial Analysis, Operations Management, Sales, Change Management, Accounting, Leadership, Teamwork, Strategic Planning, Team Leadership, Forecasting, Budgets, Analysis, Business Analysis, Business Development, Customer Satisfaction, Finance, Call Centers, Training, Invoicing, New Business Development, Management, Cash Flow, Business Strategy
Education
Algonquin College of Applied Arts and Technology
Diploma
Gilmore Global March 2013 - Present
Gilmore Doculink March 2013 - Present
Gilmore Doculink March 2010 - March 2013
Gilmore Global 2007 - March 2013
Gilmore Global 2004 - 2007
Gilmore Global 2001 - 2004
Gilmore Global October 1998 - January 2001
Skills
New Business Development, Direct Mail, Variable Data Printing, Team Leadership, Account Management, Team Building, Strategic Planning, Operations Management, B2B, Direct Marketing, Business Process, Business Analysis, Management, Digital Printing, Change Management, Project Management, Marketing Communications, Vendor Management, Process Improvement, Long-term Customer..., Critical Thinking, CRM, Solution Selling, Marketing, Business Development, Print On Demand, Salesforce.com
Education
Conestoga College
Business Administration, Marketing
Forest Heights Collegiate
OSSHGD
Gilmore Global 2010 - Present
Future Electronics 2006 - 2009
Future Electronics 2005 - 2006
Future Electronics 1998 - 2005
Future Electronics 1996 - 1998
Future Electronics 1995 - 1996
Future Electronics 1994 - 1995
Purolator Inc. 1990 - 1992
Purolator Inc. 1989 - 1990
Gelco Express (acquired by Purolator) 1987 - 1989
Education
McGill University
MBA
Handelshögskolan i Stockholm
MBA - exchange as part of McGill University MBA
Concordia University
Bachelor of Computer Science (BComp Sci)
Vanier College
D.E.C., Commerce, M.I.S.
Versature October 2013 - Present
Napkyn Inc. January 2011 - May 2013
Ottawa Jazz Festival January 2010 - September 2010
Algonquin College October 2009 - January 2010
Gilmore Global May 2009 - November 2009
ASAPpm February 2007 - May 2009
Skills
Online Marketing, Google Analytics, Web Analytics, Market Research, Marketing Communications, Marketing Strategy, SEO, Marketing, Social Media, Social Media Marketing, Public Relations, Customer Service, Facebook, Advertising, Competitive Analysis, Email Marketing, Marketing Research, CRM, Digital Marketing, Online Advertising, Lead Generation, Analytics, Strategic Planning, Purchasing, Promotional Products, Web Marketing, Conversion Optimization, Paid Search, Paid Search Strategy, Google Adwords, SEM, Omniture, Web-based Communication, Supply Chain Management, Strategic Communications, Project Management, Proposal Writing, Microsoft Excel, PowerPoint, International Business, Global Sourcing, Screen Printing, Office Administration, Employee Training, Paid Search Campaigns, PPC Bid Management
Education
Algonquin College of Applied Arts and Technology 2009 — 2012
Honours Diploma, Business Marketing
Algonquin College of Applied Arts and Technology 2008 — 2010
Honours Graduate Certificate, International Business
Gabriel Pizza Franchise Corporation November 2011 - Present
Sun Media April 2010 - November 2011
Gabriel Pizza Franchise July 2009 - January 2010
Future Shop June 2008 - July 2009
Dell April 2006 - April 2008
Gilmore Global August 2005 - April 2006
Sitel June 2004 - August 2005
Bell Sympatico August 1999 - June 2004
Education
Algonquin College of Applied Arts and Technology 2013 — 2015
Sault College of Applied Arts and Technology 1996 — 1999
Diploma
Sault College of Applied Arts & Technology 1999 — 1999
Certificate
Golder Associates May 2015 - Present
Golder Associates August 2013 - Present
Gilmore Global September 2011 - July 2013
Gilmore Global April 2011 - September 2011
The Advanced Coronary Treatment (ACT) Foundation of Canada 2008 - 2010
The Advanced Coronary Treatment (ACT) Foundation of Canada 2008 - 2010
The Body Shop 1993 - 1996
Skills
Customer Service, Account Management, Direct Mail, Adobe Acrobat, Team Leadership, Direct Marketing, Event Planning, Research, Management, Social Media Marketing, CRM, Variable Data Printing, Media Relations, Press Releases, B2B, Offset Printing, Marketing Communications, Social Networking, Trade Shows, Project Planning, Training, Sales, Strategic Planning, New Business Development, Product Development, Inventory Management, Customer Retention, Direct Sales, Marketing, Salesforce.com, Team Building, Sales Process, Customer Satisfaction
Education
John Abbott College 1994 — 1997
ERP-One June 2011 - Present
Syntax May 2006 - June 2011
Gilmore Global February 2003 - March 2006
Price Waterhouse Coopers 1999 - 2002
Speedware 1993 - 1998
Skills
JD Edwards, ERP, DB2, SQL Server, Operating Systems, Databases, AS400, Windows, Troubleshooting, SQL, System Administration, IBM iSeries, VMware, Team Leadership, Microsoft SQL Server, Team Building, JDE CNC, JDE Enterprise One, Business Analysis, IT Management, Business Process, Integration, Business Intelligence, Requirements Analysis, Analysis, EDI, Disaster Recovery, Business Process..., Systems Analysis, IT Strategy, EnterpriseOne, Project Management, Team Management, Software Documentation, Software Implementation, PeopleSoft, Solution Architecture, Oracle
Education
University of Ottawa / Université d'Ottawa 2003 — 2006
Certificate in management
Gilmore Doculink September 2015 - Present
Gilmore Global September 2013 - Present
Apollo Health and Beauty Care August 2006 - December 2010
Alfred Sung International Sourcing 2005 - 2006
Skills
Customer Service, Business Development, Teamwork, Project Management, Microsoft Office, Time Management, CRM, Microsoft Word, Customer Satisfaction, WebEx, Microsoft Excel, PowerPoint, Public Speaking, Inventory Analysis, Inventory Management, Windows, Outlook, English, Research, Teaching, Photoshop, Team Leadership, Account Management, Process Improvement
Education
DeVry Institute of Technology 2001 — 2003
Diploma in Computer Science, Business Application
Coldwell Banker First Ottawa Realty, Brokerage February 2014 - Present
Health Canada January 2011 - Present
Health Canada November 2009 - January 2011
Gilmore Global August 2008 - November 2009
Royal Canadian Mounted Police May 2007 - December 2007
Skills
Social Media, Microsoft Office, Strategic Planning, Team Leadership, Microsoft Excel, Marketing Communications, Teamwork, Microsoft Word, Process Improvement, Sales, Customer Service, Negotiation, Marketing
Education
Ontario Real Estate Association 2013 — 2013
Licensed REALTOR®
Carleton University 2003 — 2007
Honours
Nervala Inc March 2006 - Present
Gilmore Global September 2010 - June 2011
KOM Networks October 2007 - April 2008
Arimtec International Inc. 1993 - 2006
IScan October 1989 - June 1993
Sanwa Bank June 1989 - June 1990
Xerox October 1987 - August 1989
AutoCraft Canada January 1978 - January 1986
Skills
Document Management, Solution Selling, Cloud Computing, SharePoint, Integration, Business Development, Sales, Account Management, Salesforce.com, Enterprise Software, Software Development, Software Project..., CRM, SaaS, Direct Sales
Education
Carleton University
B.A Honours
In-TAC (International Talent Acquisition Centre) September 2012 - Present
St Joseph Communications 2010 - 2011
Gilmore Global 2005 - 2010
CBN Co. Ltd. 2001 - 2005
BABN, a division of G&D GmbH, Munich, Germany 1999 - 2001
BABN, a division of Quebecor Corporation 1997 - 1999
Skills
Team Building, Customer Relations, Product Marketing, Multilingual, Enterprise Solutions, New Business Development, Sales Management, Strategic Planning, Account Management, Negotiation, Product Development, Operations Management, Consultative Selling, Market Research, B2B, Coaching, Competitive Analysis, Business Strategy, Retail, Customer Service, Contract Negotiation, Contract Negotiations, Selling, Problem Solving, Enterprise Software, Business Development, Executive Management, Solution Selling, Management, Sales, CRM, International Sales
Education
Concordia University
B.Sc., Chemistry
Vanier College
Diplôme d’études Collégiales, Formation Professionnelle en Technologie de L’Architecture
Mac's Convenience Stores Inc. March 2012 - Present
Gilmore Global April 2006 - January 2012
Gilmore Global August 2002 - April 2006
Gujarat Ambuja Cements Ltd. June 1994 - March 2001
Skills
Management, Teamwork, Analytical Skills, Business Analysis, Analysis, Process Improvement, Training, Project Planning, Budgets, Account Management, Team Leadership, Team Building, Customer Service, Project Management, Strategic Planning, Business Strategy, Change Management, Coaching, Financial Analysis, Logistics, Negotiation, Sales Management, Operations Management, Microsoft Office, Financial Reporting, Business Development, Human Resources, New Business Development, Sales
Education
Algonquin College of Applied Arts and Technology 2002 — 2005
HRM
South Gujarat University 1998 — 1999
Post Graduate Diploma
South Gujarat University 1987 — 1990
Bachelor's
Canada Border Services Agency November 2008 - Present
Gilmore Global August 2007 - August 2008
Education
Carleton University 2002 — 2006
Law, Business Law
University of Pittsburgh January 2008 - Present
Trib Total Media 2004 - 2007
Gilmore Global 1999 - 2003
Nortel Networks 1997 - 1999
Skills
Marketing Communications, Identity Branding, Production Management, Workflow..., Design and Concept..., Publishing Systems, Publishing, Mac, QuarkXPress, Graphic Design, Pre-press, Publications, Adobe Creative Suite, Newsletters, InDesign, Graphics, Advertising, Adobe Acrobat
Education
The Marchutz School 1993 — 1993
Fine Art
Seton Hill University 1989 — 1993
BA, Graphic Design
Gilmore Global July 2008 - Present
Sitel August 2005 - April 2008
i-STAT May 2000 - June 2005
Playtex 1989 - 2000
Skills
Teamwork, Process Improvement, Account Management, Microsoft Excel, Finance, Customer Service, Forecasting, Accounts Payable, Accounting, Payroll, Accounts Receivable, Financial Analysis
Education
University of Ottawa 1994 — 1995
Psychology
Duke Regional Hospital May 2014 - Present
College Funding Consultants November 2011 - October 2013
Global Knowledge Training March 2011 - August 2011
Gilmore Global April 2001 - March 2009
Nortel May 1985 - April 2001
Skills
PowerPoint, Word, Microsoft Office, Excel, Troubleshooting, Graphic Design, Illustrator, Flash, Photoshop, Adobe Creative Suite, Teamwork, Adobe Acrobat, Outlook, Layout, Graphics, Windows, Mac, Logo Design, Illustration, Problem Solving, Multimedia, Microsoft Excel, Microsoft Word, E-Learning, Editing, Technical Writing, Pre-press, Software Documentation, Advertising, FrameMaker, Management, Photography, Training, Posters, Publications, Content Management, User Interface Design, Flyers, CSS, Elder Care
Education
North Carolina State University 1975 — 1981
BA, Business Mgmt, Design
Shared Services Canada September 2011 - October 2014
Agriculture Canada June 2010 - August 2011
Canada Revenue Agency May 2008 - June 2010
Gilmore Global August 2004 - April 2006
Nortel 1998 - 2004
Skills
Troubleshooting, VMware, Linux, Windows Server, Solaris, Virtualization, Shell Scripting, Integration, TCP/IP, Network Administration, Oracle
Education
Algonquin College of Applied Arts and Technology
Gilmore Global May 2001 - Present
Nortel 1994 - 2001
UNC-Chapel Hill August 1986 - May 1993
UNC-Chapel Hill 1988 - 1989
Skills
French, Project Management, Digital Printing, Team Leadership, Offset Printing
Education
Francis Marion University
B.A., French & Biology
University of North Carolina at Chapel Hill
Masters, French
Ottawa Holistic Wellness Centre October 2014 - Present
Market Organics October 2013 - Present
Market Organics June 2012 - December 2013
CSNN 2012 - 2013
Gilmore Doculink December 2010 - February 2012
Gilmore Global November 2009 - December 2010
Algonquin College 2008 - 2009
Skills
Account Management, Team Leadership, Direct Mail, Project Management, Process Improvement, Business Analysis, Team Building, Direct Marketing, Customer Service, Solution Selling, Strategic Planning, Program Management, Operations Management, New Business Development, Change Management, Management, Project Planning, Training, Vendor Management
Education
Canadian School of Natural Nutrition 2012 — 2013
Natural Nutrition, Holistic Health
Algonquin College of Applied Arts and Technology 2006 — 2007
Baking and Pastry Arts
University of Ottawa 2003 — 2006
B.A., Communications and English
Lush Press 2011 - Present
Bradda Printing Services Inc. 2012 - 2013
Delta Printing Ltd. 2009 - 2011
Performance Printing Ltd. 2007 - 2009
FND Graphics Inc. 2002 - 2007
Dollco Printing 2001 - 2002
Gilmore Global 2000 - 2000
Education
Algonquin College of Applied Arts and Technology
Diploma - Honours, Print Media
Canterbury High School
Qlik July 2015 - Present
Irdeto May 2011 - June 2015
Gilmore Global May 2010 - September 2010
Cineplex Entertainment July 2005 - May 2010
Skills
Technical Writing, Editing, Technical Documentation, FrameMaker, SnagIt, Content Management, XML, Structured Authoring, RoboHelp, White Papers, Adobe Acrobat, Online Help, Microsoft Office, User Documentation, Testing, MadCap Flare, Information Design, Technical Communication, Camtasia, Single Sourcing, Manuals, Creative Writing, HTML, User Manual Development, Templates, Training, Doxygen, Eclipse, Final Cut Pro, Release Notes, Repository Management, Software Documentation, Guides, CSS, Java, Agile Methodologies
Education
Algonquin College of Applied Arts and Technology 2010 — 2011
Postgraduate diploma, Technical Writing
University of Ottawa 2005 — 2009
HON. B.A., MAJ. CLASSICS./ MINOR ENGLISH
Trophy Foods Inc. July 2014 - August 2014
Jamaican High Commission May 2013 - December 2013
CRA April 2010 - May 2013
Oxfam Canada October 2012 - March 2013
Gilmore Global January 2011 - February 2011
Elections Canada October 2010 - October 2010
Convergys CMG February 2009 - April 2010
MFAFT September 2006 - February 2008
Airports Authority of Jamaica June 2005 - July 2005
Air Jamaica June 2003 - August 2003
Skills
Human Resource..., Project Management, English, Microsoft Office, SPSS, Government, Research, Customer Service, Customer Relations, Administrative Support, International Relations, Government Liaison, Writing, Problem Solving, Public Relations, Government Relations, Administrative...
Education
Carleton University 2011 — 2011
Course, Human Resource Management
University of Ottawa / Université d'Ottawa 2011 — 2011
Course, Project Management and International Development
University of West Indies, Mona2003-2006 2003 — 2006
BSc (hons), International Relations, Public Administration, Criminology
Novetta Solutions/News Imaging inc. December 2012 - Present
ConStrat Inc. February 2012 - December 2012
BEI/CSM Solutions, Inc. October 2005 - February 2012
Raytheon Technical Services Company September 2003 - October 2005
Gilmore Global August 2002 - September 2003
Novell, Inc. 1998 - 2000
Skills
Account Management, Project Management, Fluency in Russian, Business Development, Russian, Translation, Planning, Linguistics, Military, Government, Strategic Planning, Negotiation, Research, Coaching, PowerPoint, Customer Relations, Microsoft Office, Analysis, Budgeting, Operations Management, Word, Excel, International Relations, Windows, Intelligence Analysis, Foreign Languages, Team Building, New Business Development, Problem Solving, Process Improvement, Team Leadership, Business Analysis, Logistics, Program Management, Business Strategy, Budgets, Project Planning, Intelligence, Microsoft Excel, Army, Crisis Management, Defense, Proposal Writing, Training, Counterterrorism, Command, Military Operations, Security Clearance, Foreign Policy, Top Secret
Education
Saint Petersburg University of Telecommunications
BS
ProntoForms June 2015 - Present
ProntoForms July 2013 - June 2015
Hong Kong Baptist University August 2012 - May 2013
Gilmore Global August 2011 - August 2012
Export Development Canada May 2009 - August 2009
Rogers Communications May 2006 - May 2009
Carleton University January 2009 - April 2009
Skills
Social Media Marketing, Graphic Design, Project Management, Event Planning, Public Speaking, Spanish, Intercultural Relations, Customer Service, Marketing, Workshop Facilitation, Coaching, Community Outreach, Marketing Communications, Microsoft Excel, Budgets, Direct Marketing, Inbound Marketing, Web Analytics, Google Analytics, HubSpot, Teamwork, Social Media, Microsoft Office
Education
Carleton University 2007 — 2011
Graduated Bachelor of International Business Highest Honors
Universidad Adolfo Ibáñez 2010 — 2010
Ingeneria Comercial
bitHeads, inc. June 2010 - Present
Gilmore Global September 2009 - March 2010
Skills
Windows, HTML, Databases, Cloud Computing, Java, Software Development, XML, Team Leadership, Mobile Applications, OS X, Software Design
Education
Algonquin College of Applied Arts and Technology
Intuitive Solutions Manged Call Center Services December 2012 - Present
CEGEP Heritage College February 2012 - November 2014
Elemental Data Collection November 2011 - January 2012
CEGEP Heritage College 2012 - 2012
David & Henderson September 2010 - April 2011
Convergys June 2009 - April 2010
Canadian Radio-Television and Telecommunications Commission April 2009 - May 2009
Sitel March 2006 - June 2008
Correctional Services Canada March 2006 - March 2006
Gilmore Global October 2005 - January 2006
Skills
Microsoft Office, Outlook, Microsoft Excel, Access, Medical Terminology, Medical Transcription, Microsoft Word, Customer Service, Phone Etiquette, Clerical Skills, Phone Skills, Handle Multiple..., Multitasking Skills, High Pressure Situations, Government Experience, Data Entry, Call Center, Office Administration, Accounting, Lotus Notes, Dictaphone, Postage Meter, Keyboard Skills
Education
CEGEP Heritage College 2012 — 2012
Bilingual Office Administration, Office Management and Supervision
CEGEP(Heritage College) 2008 — 2009
Diploma, Bilinual Office Administration
CEGEP (Heritage College) 1995 — 1996
Business System Programs
Algonquin College of Applied Arts and Technology 1993 — 1994
Diploma, Medical Office Administration
Gilmore Global October 2007 - Present
Skills
Graphic Design, Desktop Publishing, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Adobe Acrobat, Mac, Layout Design, QuarkXPress, Offset Printing
Education
Algonquin College of Applied Arts and Technology 2003 — 2005
2 Year Diploma Program, Graphics Printing Technician