OLG Company
Industry: Lottery company
DescriptionOntario Lottery and Gaming Corporation, known for corporate branding purposes simply as OLG since 2006, is a Crown corporation owned by the Government of Ontario, Canada. It is responsible for the province's lotteries, charity and Aboriginal casinos, commercial casinos, and slot machines at horse-racing tracks. Headquarters: Sault Ste. Marie, Canada CEO: Stephen Rigby (5 Jan 2015–) Number of employees: 17,850 (2012) Founded: 1 April 2000 CFO: Bell-Murray Lisa Parent organization: Government of Ontario
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OLG Employees
The Ariel Group May 2015 - Present
Boston University School of Management January 2011 - Present
The Baron Group, Inc. 2007 - Present
OLG August 2002 - Present
CW April 2000 - May 2002
Fidelity Investments February 1998 - May 2000
Skills
Executive Coaching, Leadership Development, Team Building, Workshop Facilitation, Organizational..., Coaching, Change Management, Training Delivery, Emotional Intelligence, Organizational..., Strategic Thinking, Strategic Planning, Talent Management, Executive Development, Employee Engagement
Education
Massachusetts School of Professional Psychology 2009 — 2010
MA Organizational Psychology
Irish Management Institute 1988 — 1992
BA, Business Management
OLG September 2014 - Present
Loblaw Companies Limited June 2012 - August 2014
CGI January 2012 - June 2012
OLG April 2011 - December 2011
Rogers Communications October 2008 - March 2011
Scotiabank Financial Group October 2006 - September 2008
CIBC Financial Group October 2004 - September 2006
Standard Chartered Bank April 2003 - September 2004
American Honda Motor Company, Inc. April 2002 - March 2003
Agilent Technologies April 2001 - March 2002
Skills
IT Consulting, Software Quality..., Performance Engineering, HP Loadrunner, HP Web Inspect, HP Quick Test..., HP Open view, HP Diagnostics, BAC, Rational Performance..., Rational SOA Tester, Rational Functional..., HP Quality Center (QC), Rational Quality..., Soap UI, Load UI, Perfmon, Performasure, Performance Testing, Load/Stress/Volume/Scala..., Performance Monitoring, Load Balancing, Performance Analysis, Test Planning, Test Development, Test Execution, Reporting &..., Process Improvements, Re-usable Test Suites, Environment and Test..., Onsite-Onshore/NearShore..., Project Management, Business Performance..., Capacity Planning, Test Scripting, Scenario Development, Business Utilization..., Completion Reports &..., Tools Installation /..., SoapUI, NMON, Teradata, SAP Testing, SAP Web, SAP GUI, SAP CRM, Customer Loyalty..., Web Services Testing, ESB, WebSphere MQ
Education
Bharathiar University 1998 — 2001
Masters in Computer Applications, Computer Science
Andhra University 1995 — 1998
Bachelors in Computer Science, Computer Science
Elections Ontario December 2012 - Present
The Scarborough Hospital August 2012 - Present
Elonn magazine August 2011 - August 2012
OLG 2005 - 2007
Sutherland Inc. July 2003 - August 2005
Skills
Business Analysis, Program Management, Business Strategy, Vendor Management, Team Leadership, Strategic Planning, Analysis, Project Management, Business Intelligence, Customer Service, Team Building, Project Planning, Data Analysis, Negotiation, Account Management, Microsoft Office, Product Management, Business Development, SDLC, ITIL, Active Directory, Technical Support, Quality Assurance, Process Analysis, IIS, Exchange 2010/2007/2003, Lotus, Outlook, Outlook Express, Project Coordination, Requirements Gathering, Software Documentation, Security, CRM, Networking, Strategy, Visio, SharePoint, Integration, Troubleshooting
Education
James Cardinal Mcguigan High School 1999 — 2000
Diploma, Business Administration and Management, General, O.A.C
IIBS 2011 — 2011
Business Analyst, Information Technology
Laurentian University - Algoma University College 2005 — 2008
Bachelor of Business, Business / Information Technology
Seneca College of Applied Arts and Technology 2001 — 2003
Information Technology, Computer Technology/Computer Systems Technology
The Premium Beer Company June 2014 - Present
OLG October 2012 - January 2014
Chubb Edwards November 2008 - October 2012
Hudson's Bay Company April 2007 - December 2008
Skills
Sales, Security, Surveillance, Leadership, Team Leadership, Customer Service, Training, Management, Marketing
Education
Carleton University 2003 — 2006
Bachelor of Arts (BA), Sociology
Algonquin College of Applied Arts and Technology 2000 — 2002
Diploma, Police Foundations
OLG 2014 - Present
OLG 2014 - 2014
OLG 2013 - 2014
OLG 2011 - 2013
OLG 2009 - 2011
Investors Group 2006 - 2009
OLG 2005 - 2006
OLG 2003 - 2005
OLG 2003 - 2003
OLG 2002 - 2003
Skills
Risk Management, Auditing, Forecasting, Budgets, Finance, Financial Reporting, Financial Analysis, Leadership, Management, Human Resources, Training, Policy, Internal Controls, Strategic Planning, Leadership Development, Communication, Mentoring, Internal Audit, Employee Benefits, Time Management, Customer Service, Compliance, Change Management, Employee Engagement, Customer Experience, Payroll, Access Database, Microsoft Excel, Succession Planning, Conflict Resolution, Problem Solving, Idea Generation, Marketing Strategy, Problem Gambling, Corporate Governance, Corporate Social...
Education
Brock University 1996 — 1998
Bachelor of Science - Mathematics
University of Waterloo 1994 — 1996
Mathematics
Six Sigma Canada Inc 2012 — 2013
University of Toronto - Rotman School of Management
Executive Programs
Investment Funds Institute of Canada 2006 — 2006
OLG August 2015 - Present
OLG October 2013 - August 2015
OLG October 2009 - October 2013
OLG February 2008 - September 2009
OLG September 2006 - January 2008
Central Parking System October 2005 - September 2006
Central Parking System August 2003 - October 2005
Skills
Casino, VIP, Gaming Industry, Customer Service, Online Gaming, Poker, Hospitality, Casino Gaming, Online Gambling, Leadership, Certified Anti-Money..., Compliance, Risk Compliance, Risk Management, Business Continuity..., Management, Cross-functional Team..., Operations Management, SOP development, Relationship Management, Customer Service..., Six Sigma, Lean Fundamentals, Process Improvement, Operational Excellence, Analysis, Slots, Presentations, Employee Learning &..., Training Facilitation, VIP management, Training, Gaming Law, Roulette, Security Management, Policy Writing, Customer Acquisition, Resorts, Regulatory Requirements, Employee Training, Hiring, Physical Security, Loyalty Marketing, Policy, Problem Gambling, Supervisory Skills, Conflict Resolution
Education
Centennial College 1998 — 2001
Business - Information Systems Diploma, Business/Technology
SNP Technical Services Inc. October 2013 - Present
Wayne's Custom Woodcraft February 2013 - October 2013
OLG 2009 - 2012
Habitat for Humanity International 2008 - 2011
International Student Volunteers May 2004 - June 2004
Skills
Revit, SketchUp, Architectural Drawings, AutoCAD Architecture, Sustainable Architecture, Sustainable Design, Architectural Design, Model Building, LEED, Green Building, Urban Planning, Model Making, Laser Cutting, Hand Drafting, Urban Design, Design Research, Construction Drawings, 20-20 Design, Adobe Creative Suite, Microsoft Office, Architecture, Interior Architecture
Education
Lawrence Technological University 2011 — 2012
Bachelor of Science, Architecture, 3.0-3.5
St. Clair College 2008 — 2011
Diploma, Architectural Technology, 3.5-4.0 GPA
Carleton University 2003 — 2008
Bachelor of Arts, History and Theory of Architecture
Holy Names High School 1999 — 2003
Kemptville District Minor Hockey Association April 2014 - Present
OLG January 2009 - November 2014
OLG May 2007 - January 2009
Campus Community Police, University of Windsor March 2006 - May 2007
Department of Safety, Carleton University October 2003 - March 2006
Skills
Security Management, Physical Security, Security, Gambling, Corporate Security, Casino, Leadership, Management, Coaching, Private Investigations, Crisis Management, Access Control, Operations Management, Security Operations, Security Training, Team Building, Investigation, Gaming Industry, Casino Gaming, Asset Protection, CCTV, Customer Service, Surveillance, Policy, Fraud, Risk Management, Loss Prevention, Gaming, Police, Executive Protection, Emergency Management, VIP, Security Policy..., Protection, Training, Security Audits, Team Leadership, Risk Assessment, Security+, Vulnerability Assessment, Enforcement, Business Continuity
Education
Algonquin College of Applied Arts and Technology 1998 — 1999
Information Systems Security, Information Systems Security
Loyalist College 1988 — 1990
Diploma, Law & Security Admin.-Customs/Immigration
OLG September 2011 - November 2014
PC Automations Inc. 1998 - 2003
Paean Productions Inc. 1984 - 1990
Skills
SQL, Java, Project Management, Visio, Troubleshooting, Integration, Databases, Microsoft Office, Microsoft SQL Server, Security, Networking, Windows, Windows Server, Computer Hardware, Software Documentation, Customer Service, Public Speaking
Education
Conestoga College 1991 — 1994
Diploma, Electronic Engineering Technology
Fanshawe College 1972 — 1974
Radio and Television
Maynards Industries May 2005 - Present
The Brick 2004 - 2005
Clarica Financial Services 2002 - 2003
OLG 2002 - 2002
OLG 1999 - 2002
Casino Rama 1996 - 1999
Skills
Customer Service, Microsoft Office, Project Management, Security Management, Physical Security, Corporate Security, Operations Management, Private Investigations, Access Control, Restructuring, Surveillance, Emergency Management, Operating Budgets, Risk Assessment, Team Building, Security Operations, Security Training, Appraisals
Education
Carleton University 1991 — 1996
BA, Law & Psychology
SNC-Lavalin June 2012 - Present
ADGA IT Systmes Inc. May 2010 - May 2012
Lanxess July 2009 - May 2010
xxxxxxxxx January 2010 - February 2010
OLG June 2008 - July 2009
World Service Cargo February 2007 - May 2007
Aerospace Equipment Corporation March 2002 - July 2006
Center of Scientific and Technical Information August 1994 - November 2002
Education
George Brown College 2007 — 2009
HRM certificate, Human Resources management
University of Toronto 2006 — 2007
non degree program, Business Management
St.Petersburg Univeristy of Cinema and TV 1983 — 1989
Bachelor, Electrical Engineering
Centennial College
non-degree, Canadian Emlpoyee Relocation Program
OLG November 2014 - Present
TD Bank Group June 2011 - July 2014
Ingram Micro March 2003 - August 2010
Webhelp April 2002 - March 2003
Telus Mobility March 2001 - January 2002
Rogers Wireless January 1997 - March 2001
Skills
Project Planning, Performance Management, Program Management, Consulting, Training, Recruiting, Coaching, Team Management, Budgets, Leadership, Project Management, BPO, Business Process..., Change Management, Management, Account Management, Team Leadership
Education
Brock University 1993 — 1995
Bachelor of Education, Adult Education
York University 1992 — 1995
Bachelor of Arts, Psychology
DragonWave Inc. June 2012 - Present
OLG March 2014 - Present
Hydro Ottawa July 2014 - Present
Defence Construction Canada October 2013 - Present
Growth Companies October 2012 - Present
University of Ottawa Heart Institute February 2013 - Present
Ashbury College October 2012 - Present
Startup Canada November 2012 - Present
Sprott School of Business, Carleton University 2008 - Present
Lead to Win 2009 - Present
Skills
Mergers, Venture Capital, Business Strategy, Start-ups, Public Equity Offerings, Complex Accounting..., Corporate Governance, Internal Controls, Corporate Finance, IPO, Mergers & Acquisitions, International Business, Entrepreneurship, Management Consulting, Restructuring, Auditing, Executive Management, Finance, Leadership, Business Process..., Management, Strategic Partnerships, Financial Modeling, Due Diligence, Strategic Planning, Corporate Development, Managerial Finance, IFRS, Private Equity, Business Development, Risk Management, Business Planning, Program Management, Team Leadership, Leadership Development, Project Planning, Financial Analysis, Change Management, Governance, Nonprofits, Analysis, Angel Investing, Investor Relations, Strategic Financial..., Board of Directors, Enterprise Risk..., Business Valuation
Education
Chartered Accountant, 1990
Ontario Honour Roll, CICA exam
Institute of Corporate Directors
Director Education Program
CPA designation
Illinois, U.S.
Carleton University 1984 — 1988
BComm, Highest Honours
OLG November 2014 - Present
OLG September 2012 - Present
OLG December 2009 - September 2012
OLG December 2005 - November 2009
Aecon 2002 - 2005
The Scarborough Hospital 2001 - 2003
Skills
Strategic Communications, Corporate Communications, Marketing Strategy, Corporate Social..., Senior Stakeholder..., Responsible Gambling, Qualitative Research, Customer Retention, Customer Engagement, Quantitative Research, Content Strategy, Communications Planning, Marketing Communications, Copywriting, Reputation Management, Marketing Research, Gambling, Problem Gambling, Internal Communications, Sponsorship, Integrated Marketing, Digital Marketing, Speech Writing, Relationship Marketing, Direct Marketing
Education
Carleton University 1997 — 2002
Journalism (Honours), Print, Documentary Film
Grand Erie District School Board October 2014 - Present
OLG December 2000 - October 2014
Skills
New Hire Orientations, Performance Management, Employee Relations, HR Policies, Recruiting, HRIS, Benefits Administration, Employee Engagement, Leadership, Team Building, Training
Education
Conestoga College 1997 — 2000
Management Studies
OLG July 2015 - Present
OLG November 2009 - June 2015
OLG May 2001 - November 2009
Nortel Networks February 2000 - May 2001
Skills
Gaming Industry, Casino, Casino Gaming, Gaming, Poker, Troubleshooting, Team Building, Microsoft Office, Operations Management, Project Management, Customer Service, Customer Experience, Team Leadership, Performance Management, VIP, Loyalty Programs, Strategic Planning, Customer Satisfaction, Management, Brand Loyalty, Roulette, Time Management, Asset Protection, Hospitality, Supervisory Skills, Testing, Leadership, Gaming Law, Windows, Employee Training, Budgets, Hospitality Management, Problem Gambling, Training, Policy, Department Budgeting, WHMIS, Project Planning, Equipment Repair, Microsoft Excel, Customer Acquisition, Hiring, Process Improvement, Inventory Management
Education
Algonquin College of Applied Arts and Technology 2014 — 2014
Associate's Degree, Introduction to AutoCad
Algonquin College of Applied Arts and Technology 2014 — 2014
Associate's Degree, AutoCad Intermediate Level
Algonquin College of Applied Arts and Technology 2009 — 2010
VB.net Visual Basic, Programming in Visual Basic
Microsoft Online Studies 2008 — 2009
Excel 2007 Specialist, Advanced Excel Studies.
School of electronics 1974 — 1978
technical superior level 3, Technologist., Technologist
Bell Media May 2012 - Present
Murale February 2010 - May 2012
OLG January 2007 - January 2010
Bell Canada February 2006 - January 2007
Bell Canada June 2002 - February 2006
Bell Canada June 1998 - June 2002
Skills
Marketing Communications, Leadership, Database Marketing, Customer Experience, Digital Strategy, Integrated Marketing, Digital Marketing, Segmentation, Direct Marketing, Marketing Management, Product Marketing, Telecommunications, Brand Management, Sponsorship, Internal Communications, Sales, Account Management, Business Development, Entrepreneurship
Education
Institute of Communications and Advertising 2005 — 2007
CAAP Designation, Communications Advertising Accredited Professional
Carleton University 1997 — 2001
Bachelor of Commerce, Honours, Major, Marketing
St Matthews 1993 — 1997
High School
Sandler
imason inc. January 2015 - Present
Van-Rob Inc. March 2013 - December 2014
OLG February 2013 - March 2013
Aon Hewitt August 2012 - December 2012
B2B Trust August 2012 - August 2012
College of Physicians and Surgeons of Ontario June 2012 - August 2012
York University October 2010 - April 2012
Walmart August 2009 - September 2010
Skills
SharePoint, ITIL v3 Foundations..., IT Governance, Business Analysis, COBIT, Business Requirements, Time Management, Teamwork, Microsoft Technologies, Organizational..., Training, Customer Service, Change Management, Leadership, Human Resources, Yammer
Education
Centennial College School of Business 2014 — 2015
Microsoft Sharepoint Specialist, Information Technology
York University 2008 — 2012
Bachelors of Human Resources Management 'Honours, Human Resources Management
Toronto East General Hospital November 2014 - Present
OLG September 2014 - February 2015
TORONTO EAST GENERAL HOSPITAL April 2013 - August 2014
RBC February 2012 - April 2013
Connect Hearing March 2011 - February 2012
2nd Chance Auto Sales June 2010 - April 2011
Skills
Office Administration, Customer Service, Human Resources, Data Entry, Employee Relations, Computers, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Access, Teamwork, Invoicing, Recruiting, Training, Payroll, Performance Management
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Bachelor of Commerce (B.Com.), Human Resources Strategy and Technology
Algonquin College of Applied Arts and Technology 2008 — 2011
Advanced Diploma, Human Resources and Business Administration
Loyalist College 2007 — 2008
Certificate, Pre Health Sciences
Insurance Corporation of British Columbia January 2014 - December 2014
Freelance January 2013 - September 2013
Cadillac Fairview October 2010 - December 2012
OLG November 2005 - October 2010
Bell Canada December 1999 - November 2005
Staples Business Depot June 1998 - December 1999
Vickers & Benson AdvertisingToronto May 1997 - June 1998
Fisher Brothers Int'l FoodsMontreal May 1995 - May 1997
Skills
Consumer Insights, Market Research, Marketing Research, Customer Insight, Research, Analytics, Strategic Thinking, Customer Experience, Retail, Segmentation, Marketing Strategy, Market Analysis, Shopper Marketing, Market Planning, Strategy Development, Brand Development, Training, Strategy
Education
Concordia University 1991 — 1995
BCOMM, Major: Marketing, Minor: Management Information Systems
University of Toronto - Rotman School of Management 2006 — 2008
Managerial, Leadership and Communication courses
York University - Schulich School of Business 2006 — 2008
Managerial, Leadership and Communication courses
Vanier College 1989 — 1991
General Commerce, Diplome Educationale Comprehensif
OLG September 2013 - Present
Ontario Lottery & Gaming- Mississauga Distribution Centre March 2011 - September 2013
Ontario Lottery & Gaming- Mississauga Distribution Centre January 2011 - March 2011
OLG March 2010 - January 2011
Securitas Canada- General Motors, Oshawa April 2008 - June 2010
STAPLES Canada 2003 - 2006
Skills
Surveillance, CCTV, Access Control, Alarm Systems, Security, First Aid, Firearms, Private Investigations, Executive Protection, Workplace Violence, Personal Security, Personal Protection, Loss Prevention, Security Training
Education
Canadian Anti Money Laundering Institute 2012 — 2013
Compliance Officer, Final Exam Grade - 100 %
Brock University
Community Health Sciences
Loyalist College
Forensic Psychology, Crisis Intervention
Niagara College
Diploma, Law and Security
OLG November 2013 - Present
OLG November 2012 - November 2013
OLG May 2011 - November 2012
OLG April 2008 - May 2011
OLG February 2005 - 2008
OLG September 2001 - May 2003
Skills
Risk Management, Project Portfolio..., MS Project, Reporting and Analysis, Communication, Customer Service, Project Coordination, Program Coordination, Project Status Reporting, Web Content Management, Operations, Operations Management, Project Governance, Corporate Governance, Full project lifecycle..., Retail, Event Planning, Program Management, Sales, Vendor Management, CRM, Cross-functional Team..., Strategy, Time Management, Leadership, Social Networking, Change Management, Project Management, Teamwork, Analysis, Business Intelligence, Marketing, Market Research, Strategic Planning, Budgets, Process Improvement, Team Building, PMO, Business Planning
Education
George Brown College 2005 — 2005
Certificate, Canadian Professional Sales Association
Brock University 2000 — 2004
Honours, Business Communications Co-op
Mark's Work Wearhouse October 2010 - Present
The Brick April 2010 - September 2010
The Home Depot September 2006 - April 2010
OLG February 2003 - September 2006
OLG July 2000 - February 2003
Skills
Internal Investigations, Asset Protection, Loss Prevention, Private Investigations, Physical Security, Interrogation, Security Management, Interrogation Techniques, Surveillance, Corporate Security, CCTV, Criminal Investigations, Data Mining, Exception Based..., Physical Inventory, Inventory Analysis, Shrinkage, Profit, Inventory Control, Risk Assessment, Policy, Crisis Management, Investigation, Workplace Violence, Security, Security Operations, Big Box, Fraud, Wicklander-Zulawski..., Security Audits, Executive Protection, Organized Retail Crime, Security Training, Store Operations, Multi-unit, Enforcement, Criminal Justice, Store Management, Background Checks, Access Control, Associate Development, Crime Prevention, CPFR, District Management, Driving Results, Interviews, Multi-Unit Management, New Store Openings, Protection, New Store Development
Education
Algoma University
BA, Political Science
OLG January 2014 - Present
Certificate in CSR at St.Mike's College April 2008 - April 2014
Interpraxis 2004 - January 2014
Humber College September 2009 - July 2012
Conference Board of Canada September 2005 - 2010
EthicsCentre CA 1997 - 2006
The Body Shop Canada 2002 - 2004
Skills
Corporate Social..., Media Relations, Strategic Communications, Sustainability Reporting, Social Media, Public Relations, Stakeholder Engagement, Corporate Communications, Event Planning, Sustainability, Public Speaking, Non-profits, Speech Writing, Marketing Communications, Event Management, Change Management, Program Management, Stakeholder Management, Community Development, Employee Engagement, Internal Communications, Strategic Thinking, Communications Planning, Public Affairs
Education
York University - Schulich School of Business 1999 — 2001
MBA, Sustainability
Carleton University 1989 — 1993
BPA, Public Administraion
OLG June 2011 - Present
Market Directors March 2010 - Present
Centre for Community Mapping (COMAP) February 2009 - Present
WESCO Distribution January 2007 - December 2007
Optical Cable Corporation 2003 - 2006
Gescan 2002 - 2002
Graybar Electric 1998 - 2002
Skills
Account Management, New Business Development, Sales Management, Team Leadership, Team Building, Key Account Management, Product Management, Contract Negotiation, Strategic Planning, Solution Selling, Negotiation, Telecommunications, Customer Service, Budgets, Microsoft Office
Education
Conestoga College 1986 — 1987
Telecommunications Electronics Engineering
Kitchener Rangers Hockey Club December 2013 - Present
Helmutz Landscape and Interlock May 2009 - September 2013
OLG October 2012 - May 2013
Skills
Customer Service, Research, Sports, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, English, Outlook, Windows, Event Management, Team Building, Time Management, Leadership, Social Media, Event Planning, Teamwork, Team Leadership, Management, Sales, Social Media Marketing, Social Networking
Education
Carleton University 2008 — 2012
Bachelor of Arts (BA), Sociology and Law
Sir John a Macdonald Secondary School 2004 — 2008
Callum Pinkney Photography June 2014 - Present
Amnesty International June 2008 - September 2012
OLG September 2008 - July 2012
Skills
Event Management, Research, Public Speaking, Event Planning, Policy, Public Relations, Social Media, Management, Training, Editing, Team Leadership, Fundraising, Volunteer Management, Strategic Communications, Time Management, Leadership, Policy Analysis
Education
Athabasca University 2011 — 2014
Bachelor of Arts (BA), Communications
Loyalist College 2006 — 2008
Diploma in Corporate and Commercial Security, Law and Security
OLG July 2014 - Present
OLG November 2005 - July 2014
OLG January 2005 - November 2005
OLG June 2004 - January 2005
OLG May 2002 - June 2004
OLG September 1999 - June 2004
Skills
Leadership Development, Change Management, Strategic Planning, Business Management, Community Relations, Conflict Resolution, Mediation, Food & Beverage, Operations Management, Project Management, Casino Gaming, Gaming Industry, Management, Community Development, Strategic Thinking, Business Strategy, Team Building, Casino, Budgets, Loyalty Programs, Gaming, Customer Service, VIP, Training, Security Management, Organizational..., Employee Relations, Team Leadership, Policy, Poker, Coaching, Online Gaming, Online Gambling, Employee Engagement, Employee Training, Hospitality, Hiring, Leadership, Performance Management, Pre-opening, Gaming Law, Loyalty Marketing, Resorts
Education
Cambrian College 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Laurentian University/Université Laurentienne 1998 — 2000
Licensed Mediator, ADR Ontario Mediation & Conflict Resolution
Laurentian University/Université Laurentienne 1994 — 1998
Bachelor of Arts (B.A.), Law
Louis W Bray Construction Limited June 2014 - Present
Irdeto April 2013 - April 2014
The Lowe-Martin Group March 2012 - March 2013
Sanmina 2010 - 2012
OLG 2009 - 2010
AstenJohnson 2004 - 2007
LCBO 2003 - 2004
Komtech Inc. Plastics 1999 - 2003
Skills
Employee Relations, Employee Engagement, Human Resources, Succession Planning, Management, Program Management, Team Building, Team Leadership, Policy, Grievances, Business Strategy, Temporary Placement, Recruiting, HR Policies, HRIS, Teamwork, Labor Relations, Onboarding, Performance Management, Deferred Compensation, Talent Acquisition, Job Descriptions, Employee Benefits
Education
Carleton University 1994 — 1998
Bachelor's degree, Sociology
Algonquin College of Applied Arts and Technology 2001 — 2003
Certified Human Resources Professional Designation (CHRP), Human Resources Management and Services
OLG August 2000 - Present
Carlington Community & Health Services (NFP) May 1991 - August 2000
Health & Welfare (Fed Gov) September 1988 - May 1991
Skills
Strategic Planning, Team Building, Administration, Coaching, Leadership Development, Non-profits, Risk Management, Employee Relations, Problem Solving, Team Management, Employee Engagement, Policy
Education
Algonquin College of Applied Arts and Technology 1986 — 1992
Human Resources Management & Management Studies, Honours
TD August 2015 - Present
TD August 2014 - August 2015
TD March 2014 - August 2014
Princess Margaret Hospital May 2013 - April 2014
University of Waterloo September 2012 - April 2014
OLG May 2008 - August 2008
Skills
R, Statistics, Statistical Modeling, Analysis, Python, LaTeX, Data Analysis, Biostatistics, Data Mining, Tutoring, Machine Learning, Data Science
Education
University of Waterloo 2012 — 2014
Master's of Mathematics, Biostatistics
Dalian University of Foreign Languages 2011 — 2012
Chinese Language Certificate, Mandarin Chinese
University of Waterloo 2007 — 2011
Bachelor of Math, Mathematical Studies Major, Pure Math Minor
The Chinese University of Hong Kong
International Exchange Student
CAMH Education, Centre for Addiction and Mental Health April 2015 - Present
Woodbine Entertainment Group May 2014 - April 2015
St. Michael's Hospital 2007 - January 2014
Health Design Lab at St. Michael's Hospital June 2010 - July 2011
OLG 2001 - 2007
Extend Media 2000 - 2001
Yfactor 1999 - 2000
Skills
Content Strategy, Digital Strategy, Content Development, Marketing Communications, User Experience, User Experience Design, User Stories, Web Content Management, Content Writing, Content Marketing, Social Media, Social Media Measurement, Social Media Marketing, Analytics, Project Management, Project Planning, Requirements Management, Digital Innovation, Open Innovation, Technical Writing, Technical Documentation, Facebook, Corporate Communications, Usability Testing, Strategy, Qualitative Research, Strategic Communications, Dreamweaver, Online Marketing, Web Design, Wordpress, Creative Problem Solving, User Interface Design, Internal Communications, Healthcare, Information Architecture, Newsletters, Digital Media, Speech Writing, Google Analytics, Web Development, Public Speaking, Social Networking, Online Advertising, Marketing Strategy, Press Releases, Digital Marketing, Strategic Planning, Content Management, WordPress
Education
Brock University 2014 — 2019
Masters
University of Toronto - Rotman School of Management 2005 — 2005
Certificate
Sheridan College 1997 — 1998
Diploma
Dalhousie University 1991 — 1996
Advanced Major
CAA South Central Ontario October 2014 - Present
Humber River Hospital February 2013 - October 2014
Rogers Communications November 2012 - January 2013
OLG October 2012 - January 2013
C'est What Software Solution August 2006 - May 2012
SP Data Solution September 2005 - July 2006
Bon Secours New York Health March 2004 - August 2005
Skills
SharePoint, SQL Server Reporting..., Meditech Report writer, Crystal Reports, C#, .NET, Microsoft SQL Server, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, HTML, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Red Hat Linux, Oracle Enterprise Linux, Unix, SAP Business Objects, Oracle Database, InfoPath Forms, SAP BI, Business Intelligence..., SSRS, Business Intelligence, Business Objects, Databases
Education
University of Toronto 2010 — 2013
Master of Science, Software Engineer
City University of New York 2002 — 2005
BBA, Computer Information Systems
Burger King Corporation October 2014 - Present
Burger King Corporation November 2013 - September 2014
OLG November 2011 - November 2013
Ontario Lottery and Gaming Corporation August 2009 - November 2011
McKinsey & Company 2003 - 2009
Skills
Retail, Start-ups, Enterprise Software, Pricing, Strategy, Strategic Planning, Business Planning, Business Development, Management Consulting, Business Strategy, Business Transformation, Analytics, Competitive Analysis, Corporate Development, Change Management, Financial Modeling, Segmentation, Business Analysis, Business Intelligence, IT Strategy, Project Management, Leadership, Governance, Customer Analysis, Program Management, Pricing Strategy, Digital Strategy, Mobile Applications, Management, Marketing Strategy
Education
Brown University 2000 — 2003
PhD, Computer Science (Computational Biology)
Brown University 1998 — 2000
Master of Science (M.Sc.), Computer Science
The University of British Columbia / UBC 1993 — 1998
Bachelor of Science, Computer Science
OLG March 2011 - Present
OLG July 2008 - March 2011
OLG April 2005 - July 2008
Skills
Customer Service, Account Management, Training, Sales, Marketing, Event Management, Negotiation, Sales Management, Sales Presentations, Leadership
Education
Brock University
Bachelor of Education (BEd), Adult Education
George Brown College
Post-Graduate Certificate, Sport Marketing and Event Planning
Wilfrid Laurier University
Bachelor of Arts (BA), Kinesiology and Physical Education, Psychology
OLG May 2015 - Present
Rogers Communications August 2014 - December 2014
Manulife Financial October 2011 - April 2012
Tip Top Tailors August 2008 - June 2010
RIM June 2006 - September 2007
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Time Management, Microsoft Excel, Team Leadership, Teamwork, Sales, Access, PowerPoint, Microsoft Word, Leadership, Outlook, Team Building, Retail, Management, Troubleshooting, Customer Experience, Data Entry, Inventory Management, Training
Education
Conestoga College 2012 — 2014
Diploma, Project Management (Post-Graduate)
Conestoga College 2008 — 2011
Shared Services Canada August 2013 - Present
NAV CANADA October 2014 - December 2014
OLG December 2012 - July 2013
Shared Services Canada April 2009 - November 2012
MED2020 Health Care Software Inc. May 2012 - August 2012
Information and Communications Technology Council (ICTC) October 2010 - August 2012
Canada Green Building Council - CaGBC December 2007 - March 2009
Department of National Defence / Ministère de la Défense nationale June 2006 - November 2007
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada July 2002 - May 2006
Amirix Systems July 2001 - June 2002
Skills
Software Documentation, Project Governance, Government Procurement, Organizational Needs..., PMP, Program Management, Governance, Project Management, Project Portfolio..., Business Analysis, Requirements Analysis, PMO, Change Management, Software Project..., Project Planning, ITIL, Business Transformation, MS Project, Government, Strategic Planning, Data Center, Consulting, Integration, Microsoft Project
Education
Algonquin College of Applied Arts and Technology 1986 — 1998
Marketing/Advertising Diploma, Creative Advertising / Marketing
Union of National Employees, PSAC February 2008 - Present
Unite Here HSTU Local 261 February 2005 - February 2008
OLG October 1999 - November 2004
Skills
Arbitration, Employee Relations, Deferred Compensation, Disciplinary Hearings, Policy, Conciliation, Legal Writing, Grievances, Employment Law, Time Management, HR Policies, Public Speaking, Conflict Resolution, Government, Leadership, Management, Negotiation, Performance Management, Team Building, Training
Education
Carleton University
Business/Managerial Economics
Geeologee Wedding Productions July 2008 - Present
OLG April 2002 - Present
Skills
Videographer, Video Production, wedding videographer, Video Editing, Videography, Web Video, HD Video, business Videographer, business training videos, Music Videos, business orientation..., corporate training..., Commercials, Web Marketing, special event..., montage videos, seminar videos, Editing, Final Cut Pro, final cut 7, Mac OS X, Special Event, Video, Social Networking, Event Management, Corporate Videos, OS X, Final Cut Studio, Photoshop, Television, YouTube, Media Production, Creative Writing, Film, After Effects, Photography, Entertainment, Adobe Creative Suite, Journalism, Mac, Sports, Copywriting, Dreamweaver, Creative Direction, Social Media Marketing, DVD Studio Pro, Advertising, Media Relations, Online Marketing, Lighting
Education
Centennial College 2000 — 2003
Videography
OLG June 1999 - Present
jomar softcorp inc April 1998 - May 1999
Skills
Databases, Windows Server, ITIL, Active Directory, Microsoft SQL Server, SDLC, SQL, Troubleshooting, Visio, Windows 7, Management, Testing, Security
Education
Conestoga College 1995 — 1999
Computer Programmer Analyst, IT/Business
Secondary School of Micro Economics 1988 — 1992
Commerce Technician, Business/Econonmics
Royal Caribbean International November 2003 - Present
Coast Hotels February 2013 - July 2014
OLG December 2009 - October 2012
Mariposa Cruises June 2007 - November 2009
Radisson Hotel Toronto East August 2002 - November 2003
Scarborough Chamber of Commerce July 1999 - July 2002
Skills
Event Planning, Special Events, Event Management, Sales Management, Recruitment/Retention, Marketing Management, Online Marketing, Employee Relations, Business Networking, Non-profits, Managing Volunteers, Customer Relations, Customer Service, Copy Editing, Gift Baskets, Schedules, Interviewing Skills, Recruiting, Group Events, Time Management, Nonprofits, Team Building, Team Leadership, Hospitality, Catering, Sales, Hotels, Hospitality Management, Marketing, Hospitality Industry, Tourism, Weddings, Management, Leadership
Education
Centennial College 1998 — 1999
Hospitality Administration/Management
Ryerson University 1995 — 1998
Hospitality Administration/Management
OLG August 2014 - Present
Shepell-fgi April 2012 - 2014
OLG October 2011 - March 2012
TJX Canada/Winners Merchants International L.P. May 2007 - October 2011
TJX Canada/Winners Merchants International L.P. 2001 - 2007
Moru Investments June 1997 - August 1999
The Learning Center August 1995 - June 1997
Skills
E-Learning, Change Management, Leadership Development, Onboarding, Coaching, Employee Engagement, Team Building, Adult Education, Performance Management, Diversity & Inclusion, Blended Learning, Instructional Design, Strategy, Employee Training, Human Resources, Leadership, Management, Learning Management..., Training Delivery, Workshop Facilitation, New Hire Orientations, Talent Management, Organizational..., Succession Planning
Education
Queen Elizabeth High
York University 1994 — 1995
Bed, Education
Dalhousie University 1991 — 1994
BA, Honours English/History
Langevin Learning Services
Yukon Learning 2013 — 2013
Advanced Articulate Storyline
OLG May 2015 - Present
OLG July 2012 - Present
OLG August 2013 - May 2015
Altius Fitness & Consulting September 2002 - October 2012
OLG June 1999 - October 2007
Niagara Casinos October 1996 - June 1999
Casino Halifax 1995 - 1996
Skills
Project Management, Training Delivery, Public Speaking, Psychology, Fitness, Wellness, Stress Reduction, Resource Management, Risk Management, Casino Gaming, Performance Management, Gaming Industry, VIP
Education
Humber College 2012 — 2013
Certification, Project Management
McMaster University 2011 — 2011
Cognitive Behavioural Studies
Dalhousie University 1990 — 1993
BSc Psychology
Sault Ste. Marie Gymnastics Club September 2010 - Present
OLG May 2015 - August 2015
Sault Cheer Academy July 2014 - August 2014
Skills
Coaching, Social Media, Microsoft Word, PowerPoint
Education
Concordia University-Wisconsin 2014 — 2018
Bachelor of Arts (B.A.), Sports and Entertainment Business
OLG July 2014 - Present
Alcatel-Lucent March 2012 - July 2014
Alcatel-Lucent June 2011 - March 2012
ASECO Integrated Systems November 2010 - February 2011
BlackBerry May 2009 - September 2009
Premier Fitness April 2008 - September 2009
Skills
C++, TCP/IP, Linux, Java, SQL, SQL Server, Eclipse, ClearCase, Subversion, Perforce, Ethernet, UDP, Solaris, ClearQuest, SNMP, PPPoE, Wireshark, DB2, Embedded Systems, Software Engineering, Software Design, Programming, Software Development, Unix, UML
Education
McMaster University
Bachelors of Engineering, Software & Mechatronics Engineering, Software Engineering, Embedded Systems, Control Systems
Algonquin College of Applied Arts and Technology
Introduction to Java and J2EE, The Java programming language and the J2EE environment.
OLG September 2015 - Present
OLG October 2014 - September 2015
Bond Law Clinic October 2013 - May 2014
OLG April 2008 - August 2012
Western University September 2010 - April 2011
Skills
Legal Research, Oral Advocacy, Legal Writing, Client Interviewing, Negotiation, Client Relations Skills, Research, Time Management, Interviews, Management, Coaching, Outlook, Teaching, Leadership, Public Policy, PowerPoint, Microsoft Office, Customer Service, Social Media, Teamwork, Policy, Public Speaking, Microsoft Excel
Education
Bond University 2012 — 2014
JD, Law, First Class Honours
The National Committee on Accreditation of the Federation of Law Societies of Canada 2014 — 2014
Certificate of Qualification, Legal Education
Western University 2010 — 2011
Master of Arts (MA), Political Science and Government
Western University 2006 — 2011
Bachelor of Arts (BA), Honours Specialization in Political Science
Iovate Health Sciences February 2015 - Present
Iovate Health Sciences July 2014 - February 2015
Iovate Health Sciences September 2013 - July 2014
OLG July 2012 - August 2013
Pareto April 2011 - August 2012
Average Joe Sports Club August 2010 - December 2011
Tourism Burlington January 2010 - April 2010
Brock University September 2008 - April 2010
Skills
Event Planning, Event Management, Building Brand Awareness, Product Sampling, Sports, Marketing, Customer Service, Marketing Strategy
Education
Brock University 2006 — 2010
Honours BSM, Sport Management
Resilient Management Solutions December 2014 - Present
City of Toronto April 2014 - Present
Saar Khan Photography September 2009 - September 2014
OLG June 2013 - April 2014
Paragon Security January 2007 - June 2013
PEER 1 Hosting July 2012 - December 2012
Toronto Blue Jays April 2011 - October 2012
Art Gallery of Ontario May 2010 - April 2011
Skills
Security Management, Physical Security, Security, Private Investigations, Photography, Security Operations, Surveillance, Loss Prevention, Client Relations Skills, Crisis Management, Access Control, Corporate Security, Emergency Management, Internal Investigations, Fine Art Photography, Camera Operator, Photo Editor, Risk Assessment, Report Writing, Private Security, Workplace Violence, Microsoft Office, CCTV, Enforcement, Asset Protection, Tactics, MS Office Suite, Client Development, Fraud, Investigation, Security Audits, Security Training, Firearms, Background Checks, Fraud Investigations, Client Liaison, Protection, Personal Protection, First Aid, Personal Security, Executive Protection, Close Protection, Alarm Systems, Crime Prevention, Police, Camera Operating
Education
Ryerson University 2011 — 2014
Bachelor of Arts, Justice and Criminology
Centennial College 2008 — 2010
College Diploma, Police Foundation
Amazon October 2014 - Present
OLG September 2014 - October 2014
Flextronics July 2011 - August 2014
Celestica September 1999 - March 2009
DCC Bell Sympatico May 2000 - August 2001
RCE Electronic August 1996 - September 1999
Skills
Troubleshooting, Testing, Process Improvement, Root Cause Analysis, Semiconductors, Manufacturing..., ISO, Solar Energy, Renewable Energy, Maintenance, Engineering, Pneumatics, PLC, Computer Hardware, Microsoft Office, Fluid Mechanics, Tensile Testing, Lean Manufacturing, WHMIS, Safety, Quality Assurance, Electricians, Product Development, Failure Analysis, Maintenance & Repair
Education
Centennial College 2009 — 2011
Energy Systems Engineering Technician, Solar/Wind, Boilers, PLC
DeVry Institute of Technology 1994 — 1996
Electronic Engineering Technician
Kimmel Sales / Olde York Potato Chips September 2015 - Present
Aliments ULTIMA Foods inc. - Contract Position May 2015 - August 2015
OLG 2012 - 2015
Ontario Lottery & Gaming 2005 - 2011
OLG June 2002 - 2005
OLG 2000 - 2002
HJ Heinz May 1996 - June 2000
HJ Heinz May 1994 - April 1996
HJ Heinz May 1991 - April 1994
HJ Heinz May 1990 - April 1991
Skills
Management, Marketing Management, Forecasting, Marketing Strategy, Strategic Planning, Channel Partners, Sales Operations, Sales, New Business Development, Coaching, Retail, Strategy, Team Leadership, Cross-functional Team..., Team Building, Negotiation, Competitive Analysis, Budgets, Market Research, Leadership, Change Management, Business Strategy, Key Account Management, Business Planning, Customer Service, P&L Management
Education
Athabasca University 2009 — 2012
MBA, Business Administration and Management, GPA 3.93
York University 1983 — 1987
BA, General Studies
AY Jackson Secondary School 1979 — 1983
City of Toronto June 2015 - Present
Markham Stouffville Hospital March 2015 - June 2015
Peak Installations Inc. November 2014 - March 2015
OLG December 2012 - December 2013
OLG September 2011 - December 2012
Skills
Management, Cash Handling, Government, Public Services, Casino Gaming, Customer Service, Project Management, Marketing Strategy, Sales, Negotiation, Time Management, Marketing, Leadership, Team Building, Team Leadership
Education
DeVry Institute of Technology 2001 — 2002
Technical Diploma, Computer Systems Networking and Telecommunications
Algonquin College June 2013 - Present
OLG March 2012 - May 2013
Manulife Financial July 2007 - November 2011
Manulife Financial February 2005 - June 2007
Med-Emerg August 2003 - January 2005
Duke University Athletic Department January 2003 - May 2003
Skills
Critical Thinking, Multi-Tasking, Attention To Detail, Decision Making, Decision Support, Conflict Management, Corporate Communications, Staff Training, Data Analysis, Trend Analysis, Problem Solving, Coaching, Customer Service, Documentation, Editing, Lotus Notes, Program Management, Microsoft Office, Operations Management, Organizing, Quality Assurance, Research, Team Management, Writing, Mentoring, Analysis, Policy, Auditing, Customer Relations, PowerPoint, Excel, Word, Time Management, Process Improvement, Employee Relations, Occupational Health, Strategy, Ergonomics, Training, Leadership, Management, Strategic Planning, Disability Management
Education
Pacific Coast University for Workplace Health Sciences 2011 — 2011
Certificate, Disability Management
University of Maine 2000 — 2003
B.Sc, Athletic Training
Dalhousie University 1996 — 2000
B.Sc, Kinesiology
OLG July 2015 - Present
4finance May 2013 - June 2015
Torstar Corporation August 2012 - March 2013
Gateway Casinos & Entertainment Limited January 2010 - October 2011
The ACT Arts Centre & Theatre May 2006 - January 2010
City of Guelph - River Run Centre January 2005 - March 2006
Cambridge Tourism April 2003 - January 2005
The Globe and Mail April 2001 - April 2003
Royal Host Inc. September 2000 - April 2001
Connections Integrated Communications 1999 - 1999
Skills
Advertising, Email Marketing, Social Media Marketing, Direct Marketing, Marketing, Marketing Strategy, Project Management, Social Media, Public Relations, Marketing Communications, Digital Marketing, Online Marketing, Event Planning, Marketing Management, Sponsorship, Media Planning, Management, Event Management, Press Releases, Media Relations, Community Development, Strategy, Internal Communications, Direct Mail, Trade Shows, Digital Media, Digital Strategy, Promotions, Creative Direction, Brand Awareness, Brand Development, Market Planning, Copywriting, Leadership, Market Research, Strategic Planning
Education
York University - Schulich School of Business 2001 — 2001
Advertising & Promotional Planning
Sheridan College 1999 — 2000
Post Grad
Brock University 1995 — 1999
BA
OLG April 2015 - Present
Magnous Consulting Inc. May 2001 - Present
Capgemini August 2014 - April 2015
TD Bank January 2014 - July 2014
TELUS June 2012 - December 2013
Ontario Lottery & Gaming (OLG) April 2011 - April 2012
Sears Canada June 2010 - April 2011
Toronto Hydro December 2007 - May 2010
SBR International April 2007 - December 2007
Capgemini Consulting / OPG November 2005 - April 2007
Skills
PMO Setup and Operation, Project Portfolio..., Strategic Planning, Project Management, Program Management, Project & Portfolio..., Project Prioritization, C-Level Presentations, Professional Services, Management Consulting, Account Management, Resource Demand..., Business Process..., Strategic Financial..., Practice Management, Risk Management, Information Technology, PMO, Projects, Leadership, Change Management, Business Analysis, Cross-functional Team..., Training, Strategy, Project Planning, Management, Process Improvement, Team Leadership, Project Delivery, Telecommunications, Regulatory Filings, PMP, SDLC, Budgets, Integration, Vendor Management, Software Development, Analysis, Stakeholder Management, Governance, Business Transformation, Business Strategy, Solution Architecture, Quality Assurance, Consulting, Business Planning, IT Management, Outsourcing, Business Intelligence
Education
York University 1998 — 1999
Masters Certificate, Project Management
York University 1993 — 1994
MBA (Incomplete), Business Administration, A average
Concordia University 1985 — 1989
B. Eng., Mechanical Engineering
McGill University 1984 — 1985
Med-P, Medicine & General Science
Dawson College 1982 — 1984
CEGEP, Pure & Applied Sciences, 96%
SOLIDEA Canada September 2011 - Present
Lifeforce Medical Solutions June 2014 - July 2015
PIVOTAL Integrated HR Solutions September 2013 - June 2014
Everest College July 2007 - July 2011
Avon February 2006 - July 2007
OLG January 1994 - December 2005
Toyota Canada Inc. September 1989 - April 1994
Casio Canada August 1988 - September 1989
Skills
Sales Management, Sales Operations, Sales, Key Account Management, Management, Leadership, Coaching, Training, Team Building, Marketing, CRM, Cross-functional Team..., Recruiting, Advertising, Customer Service, Strategic Planning, Team Leadership, Marketing Strategy, Leadership Development, Budgets, Development and..., Creation of Policies..., Strong Knowledge of..., Compliance, Government, Retail, Business Development, Program Management, Analysis, Negotiation, Project Management, Event Management, Teamwork, Customer Satisfaction, Trade Shows, Entrepreneurship, Forecasting, Selling, Business Planning, Account Management, Human Resources, New Business Development, Public Speaking, Social Networking, Microsoft Office, Event Planning, Time Management
Education
Almeda University 2009 — 2014
Master of Business Administration (M.B.A.), Business Administration
Centennial College 1983 — 1984
Certificate Computer Applications, Computer Programming, Specific Applications/Word Processing
TIAA-CREF February 2015 - Present
IBM India Pvt ltd June 2006 - Present
BB&T July 2014 - February 2015
TISCO February 2014 - March 2014
The Ohio State University October 2013 - February 2014
General Motors August 2013 - December 2013
Baxter Healthcare October 2012 - August 2013
OLG January 2013 - May 2013
TSTT July 2012 - September 2012
General Motors July 2012 - September 2012
Skills
Infoshphere 8.1, DataStage, Foundational Tools, Netezza, DataStage Connectivity..., Data Migration, InfoSphere, Datastage, Data Integration, ETL, Informatica, Data Warehousing, Information Server, Data Modeling, Master Data Management, Dimensional Modeling, DB2, Data Warehouse..., Erwin, Teradata, Data Quality
Education
Nagarjuna University 1996 — 2000
B Tech, MEC
Saint Francis 1982 — 1994
Intermediate
OLG April 2015 - Present
Polyconcept March 2003 - February 2015
JDSU September 1999 - December 2002
Skills
Analysis, Project Management, Process Improvement, Process Management, Leadership Development, Operations Management, Solution-driven, Business Catalyst, Creative Solutions, Business Process, Manufacturing, Logistics, Training, Management, B2B, ERP, Strategic Planning, Cross-functional Team..., Supply Chain, Leadership
Education
University of Toronto 2015 — 2016
Certificate in Advanced Business Process Management
Algonquin College of Applied Arts and Technology 1996 — 1999
Diploma of Business Administration, Materials Management
McMaster University June 2015 - Present
OLG January 2015 - June 2015
Renaissance Banquet Centre February 2010 - December 2014
Mohawk College June 2014 - September 2014
TD September 2013 - June 2014
Western University January 2014 - April 2014
City Of Hamilton May 2012 - August 2013
Skills
Microsoft Office, Strategic Communications, Organizational..., Flexibility, Dedicated to work, Committment, Social Networking, Teamwork, Time Management, Leadership, Public Speaking, Marketing, Event Planning, Recruiting, Team Leadership, Access, Sales, Analysis, Human Resources, Customer Service, Employee Relations, PowerPoint, Research, PeopleSoft
Education
The University of Western Ontario 2010 — 2014
BMOS, Human Resources Management
Brock University
Bachelor's degree, Adult Education
OLG June 2010 - Present
GWL Realty Advisors August 2008 - June 2010
Orlando Corporation February 2005 - August 2008
Silverline Group August 2003 - January 2005
Skills
Commercial Leasing, Real Estate Development, Real Estate Financing, Property Management, Asset Managment, Project Estimation, Project Finance, Cost Accounting, Leases, Asset Management, Financial Modeling, Financial Analysis, Location Intelligence, Finance, Due Diligence, Corporate Real Estate, Investment Properties, Project Planning, Budgets, Management, Contract Negotiation, Analysis, Strategic Planning
Education
Real Estate Institute of Canada (REIC)
Candidate - CRF (Certified in Real Estate Finance)
Real Estate Council of Ontario (RECO)
Sales Representative
Schulich School of Business 2006 — 2009
MBA, Financial Management & Real Property Development
Brock University 2000 — 2003
BBE, Finance and Economics
Niagara College 1996 — 1999
Diploma in Construction Engineering Technology - Architecture
Canada Post / Postes Canada May 2015 - Present
Canada Post / Postes Canada February 2014 - Present
Nzone Media July 2013 - May 2014
Nzone Media October 2012 - May 2014
OLG December 2011 - September 2012
OLG July 2011 - December 2011
Skills
Gambling, Team Building, Casino, Gaming Industry, Customer Service, VIP, Poker, Loyalty Programs, Online Gambling, Recruiting, Management, Budgets, Marketing, Public Relations, Performance Management, Team Leadership, Analysis, Gaming, Online Gaming, Training, Employee Training, Operations Management, Hospitality, Casino Gaming, Human Resources, Loyalty Marketing, Policy, Strategy, Email Marketing, Database Marketing, Customer Retention, Forecasting, Leadership, Hiring, Project Planning, Program Management, Analytics, Sales, Customer Experience, Direct Marketing, Customer Acquisition, Brand Loyalty, Customer Loyalty..., Customer Satisfaction, Process Scheduler, Food & Beverage, Security, Resorts, Teamwork, Hotels
Education
Algonquin College of Applied Arts and Technology 1993 — 1995
Businesss Administration, Entrepreneurial and Small Business Operations
Glebe Collegiate
OLG August 2011 - Present
OLG December 2009 - August 2011
OLG September 2009 - December 2009
Platinum Care 2007 - 2009
Philamlife - AIG 2003 - 2007
INFONxx 2003 - 2003
Freelancing 2001 - 2003
Watson Wyatt Consulting (now Towers Watson) 2000 - 2001
Skills
Employee Training, Recruiting, Organizational..., Training
Education
Schulich Executive Education Centre, York University 2013 — 2014
Masters Certificate in Adult Training & Development
University of Toronto (OISE) 2011 — 2012
Adult Training & Development
Society of Management Accountants of Ontario at the University of Toronto, Mississauga 2008 — 2009
CMA Accelerated Program
Ateneo de Manila University 1996 — 2000
Bachelor of Arts with Honours, Management Economics
Lester B. Pearson United World College of the Pacific 1993 — 1995
International Baccalaureate
National Research Council February 2007 - Present
Institute for Professional Management 2003 - 2010
VHA Health & Home Support March 2004 - February 2007
OLG July 1999 - February 2004
ACCC July 1994 - March 1997
Skills
Employee Engagement, Policy, Talent Management, Employee Relations, Recruiting, Succession Planning, Labor Relations, Coaching, Change Management, Onboarding, Performance Management, New Hire Orientations, HR Policies, Personnel Management, Career Development, Conflict Resolution, Employee Training
Education
Brock University 1989 — 1994
BBA, Human Resources
OLG January 2003 - Present
Ontario Lottery and Gaming 2003 - Present
OLG January 2001 - January 2003
OLG June 1999 - August 2001
OLG Slots at Sudbury Downs June 1999 - January 2001
Lam Research November 1997 - May 1998
Lam Research November 1997 - March 1998
Skills
Gaming, Troubleshooting, Gambling, Casino, Gaming Industry, ITIL, Project Management, Customer Service, Slots, Hardware, Software Installation, Casino Gaming, Testing, Poker, Servers, Training, Loyalty Programs, Database Marketing, Management, Leadership
Education
DeVry Institute of Technology 1994 — 1997
Bachelor of Science Degree, Electronics Engineering Technology
DeVry Institute of Technology 1994 — 1997
Diploma, Electronics Engineering Technology
DeVry University 1994 — 1997
B.Sc, Electronics
Lockerby Composite Highschool 1984 — 1989
OLG March 2013 - Present
HRSDC January 2012 - March 2013
KPMG International June 2009 - March 2011
Hewitt Associates November 2007 - April 2009
Scotiabank November 2006 - November 2007
Skills
Program Management, Program Development, Program Implementation, Statistics, Staff Development, Performance Management, Organizational..., Coaching, Training, Employee Relations, Research, Project Management, Change Management, Team Leadership, Talent Management, Public Speaking, Deferred Compensation, Employee Engagement, Strategic Planning, Leadership Development, Payroll, Policy, Team Building, Customer Service, Project Planning, Succession Planning, Analysis, Human Resources, Non-profits, Recruiting, HRIS, Leadership, HR Policies, Management, Employee Benefits, Employee Training, Organizational Design, Workshop Facilitation, Interviews, Personnel Management
Education
Concordia University 2003 — 2005
Master of Science in Administration, HR Management
Concordia University 1995 — 1999
BA, Psychology, Honours
Morgan Stanley May 2014 - Present
OANDA December 2013 - April 2014
Vale September 2013 - December 2013
Bruce Power June 2012 - September 2013
Ontario Ministry of Government Services May 2012 - August 2012
OLG November 2011 - April 2012
Shoppers Drug Mart June 2005 - November 2011
Bevertec CST Inc. September 2004 - May 2005
Skills
Data Warehousing, SQL, ETL, Data Integration, Informatica, Data Quality, Unix, Data Modeling, Database Design, Data Marts, Databases, PL/SQL, Data Warehouse..., Business Intelligence, Oracle
Education
Guilin University of Electronic Technology 1984 — 1988
Bachelor's degree, Computer Science
computer science GuiLin University 1984 — 1988
Bachelor, Computer science
Du Law Office January 2011 - Present
OLG January 2007 - Present
Crosscap Media Services June 2006 - December 2006
King Products Inc., Toronto 2001 - 2006
King Products and Solutions Inc. 2001 - 2006
NEC-CAS Software Laboratories Co., Ltd. August 1996 - February 2000
Skills
SDLC, Java, Unix, E-commerce, Analysis, Certified Project..., JavaEE, J2EE Application..., Web Applications, PMP, SCEA
Education
Beijing Jiaotong University 1992 — 1996
Bachelor, Computer Science
IBM Canada 2015 - Present
IBM / TD Bank May 2014 - January 2015
CYSSC February 2014 - April 2014
IBM / TD Bank September 2013 - January 2014
OLG September 2012 - August 2013
IBM / Ontario Ministry of Government Services September 2011 - August 2012
IBM / TD Bank December 2010 - July 2011
IBM / Loblaw Companies Limited January 2010 - November 2010
Mid-Range Computer Group Inc. November 2005 - December 2009
Davis + Henderson September 2004 - November 2005
Skills
AIX, Virtualization, SAN, Storage, HACMP, DS4000, TSM, Unix, PowerVM, Disaster Recovery, Enterprise Architecture, ITIL, DB2, Enterprise Software, Infrastructure, High Availability, Shell Scripting, Storage Area Networks, Data Migration, Cluster, WebSphere MQ, Linux, BladeCenter, SAN Volume Controller, GPFS, SLES, VMware, IBM AIX
Education
Bharathiar University 1991 — 1994
B.Sc, Electronics
Johns Hopkins University
MITx
Stanford Online
Stanford Online Lagunita
TDSB September 2008 - Present
TD Waterhouse 2004 - February 2008
OLG 2002 - March 2004
Rexel 2000 - 2001
PepsiCo, Inc. 1997 - 2000
Skills
VoIP, Telecommunications, Switches, WAN, Project Management, Routers, Troubleshooting, VPN, Wireless, Management, Wireless Networking, Visio, Business Strategy, Ethernet, Strategy, Avaya, Vendor Management, Networking, Business Analysis, SDLC, Telephony
Education
Concordia University 1972 — 1975
BA, Bio Geography
Concordia University 1971 — 1975
Bachelor of Arts (B.A.), Bio Geography
OLG January 2005 - Present
Maple Leaf Sports & Entertainment January 2002 - December 2010
Skills
Casino Gaming, Poker, VIP, Gaming, Hospitality, Online Gambling, Online Gaming, Resorts, Customer Service, Food & Beverage, Budgets, Team Building, Surveillance
Education
Concordia University 1994 — 1997
Bachelor of Arts (BA), Communications
CEGEP - John Abbott College 1992 — 1994
D.E.C, Radio and Television
TPS March 2015 - Present
City of Toronto January 2014 - February 2015
OLG August 2013 - May 2014
Intelligarde International Inc. October 2012 - August 2013
Intelligarde International Inc November 2004 - October 2012
Intelligarde International Inc. May 2006 - November 2010
Intelligarde International Inc December 2005 - May 2006
Skills
Private Investigations, Physical Security, Security Management, Security Training, Team Building, Access Control, Surveillance, Time Management, Security Operations, Security, Close Protection, Corporate Security, Workplace Violence, Alarm Systems, Emergency Management, Security Awareness, Crime Prevention, Personal Security, Weapons, Firearms, Security Audits, Internal Investigations, Asset Protection, Enforcement, CCTV, Executive Protection, First Aid, Operations Management, Loss Prevention, Protection, Crisis Management, Investigation, Risk Assessment, Self Defense, Background Checks, Personal Protection, Training, Risk Management, Fraud, Patrol, Tactics, Personnel Security, Counterterrorism, Force Protection, Police, Security+, Intelligence Analysis, Supervisory Skills
Education
Centennial College 1999 — 2000
Business Administration
Markham District High School.
HomeLife Superstars 1990 - Present
HomeLife Superstars Real Estate Ltd., Brokerage 1990 - Present
OLG 1990 - 2008
Skills
Residential Homes, Real Estate, Investment Properties, Sellers, Short Sales, Foreclosures, REO, Single Family Homes, First Time Home Buyers, Investors, Condos, Property Management, Selling, Investments, Relocation, Referrals, New Homes, Real Estate Transactions, Buyer Representation, New Home Sales, Listings, Sales
Education
Sri Guru Tegh Bahadur Khalsa College 1948 — 2020
Higher Secondary, English, Science, Drawing, 11
University of Toronto - Rotman School of Management 2005 — 2005
Launch Pad to Success, Executive Programme
Air Ministry Works Directorate 1985 — 1988
Graduate, Electrical Engineering
OLG November 2012 - Present
TD Bank Group July 2010 - October 2012
Aviva Canada April 1998 - February 2010
Clearnet June 1997 - April 1998
Skills
PMO, SDLC, Project Portfolio..., PMP, Business Analysis, Vendor Management, Business Process..., Requirements Analysis, Program Management, Risk Management, Requirements Gathering, Change Management, Project Management, Business Requirements, Project Delivery, Process Improvement, IT Strategy, Business Process, Governance, Integration, Data Warehousing, ITIL, Team Leadership, Business Intelligence
Education
De La Salle University 1972 — 1973
MBA - 20 Units
Adamson University 1970 — 1973
BS Industrial Engineering, Engineering
OLG November 2012 - Present
IBM Canada Ltd. June 2012 - November 2012
Manulife Financial December 2002 - June 2012
John Hancock Financial Services December 2002 - June 2012
Sun Life Financial September 2002 - December 2002
Castek Software Inc. October 2001 - September 2002
Amdocs 2000 - September 2001
MF Securities Co., Ltd. 1998 - 1998
Skills
Financial Markets, Capital Markets, Test Management, Test Planning, Test Strategy, Agile, QC, People Management, Mutual Funds, 401k, Insurance, Telecommunications, Team Management, Team Leadership, Software Quality..., Time Management, Scope Management, Quality Management, PMI, Agile Testing, End-to-end, Microsoft Office, Full SDLC, Team Building, Agile Methodologies, Quality Center, Testing, Quality Assurance, DB2, Test Cases, SDLC, Regression Testing, Integration, System Testing, Unix, Waterfall, Performance Testing, SharePoint, Databases, HP Quality Center
Education
Tianjin University of Commerce China
Bachelor, Computerized Accounting / Business School
OLG November 2011 - Present
Cohn & Wolfe May 2005 - October 2011
Education
Humber College 2004 — 2005
Postgraduate Certificate with Honours, Public Relations
Acadia University 1998 — 2002
Bachelor of Arts with Honours, History and English
OLG February 2012 - Present
CGI August 2011 - December 2011
IBM Canada Ltd. February 2010 - June 2011
OLG September 2007 - December 2009
Skills
User Acceptance Testing, Test Planning, Test Strategy, Quality Center, System Testing, Test Management, Testing, Quality Assurance, Test Cases, Project Management, PMP, Telecommunications, Integration, Regression Testing, QTP, SDLC, Software Quality..., Agile Methodologies, Performance Testing, System Integration..., Business Requirements, Requirements Gathering, Requirements Analysis, Test Automation, Integration Testing, Software Project..., Release Management
Education
Bharathiar University
Bachelor of Engineering
Hi Tech Institute, Toronto
PMP Course, PMP
Breakview Training June 2010 - Present
OLG September 2013 - Present
OLG March 2011 - September 2013
OLG June 2010 - March 2011
Focus Direct Staffing International Inc February 2010 - June 2010
Skills
Training, Human Resources, Workshop Facilitation, Leadership Development, Performance Management, Time Management, Problem Solving, Curriculum Development, Organization, Coaching, Supervisory Skills, Outstanding..., Recruiting, Interviewing Skills, Human Rights, Leadership, Management, Interviews, Marketing, Customer Service
Education
Brock University 2010 — 2012
B.Ed, Adult Education
University of Waterloo 2004 — 2009
Bachelor of Arts, Speech Communications, Human Resources Management and Croatian
OLG December 2014 - Present
NLM CONSULTING LIMITED September 2014 - December 2014
Rogers August 2013 - August 2014
Ministry of Training, Colleges and Universities September 2012 - August 2013
Ministry of Training, Colleges and Universities June 2002 - July 2012
ISM-IBM Global Services/World Wide Competency Centre/Exchanges & Electronic Markets and e-Brokerage 1997 - 2001
Skills
Microsoft Office, Project Management, Team Leadership, Business Analysis, Program Management, Project Planning, MS Project, Change Management, Process Improvement, Management, Team Management, Visio, Telecommunications, SharePoint, SQL, Analysis, Strategic Planning, Software Documentation
Education
Centennial College 1976 — 1977
Computer Science Diploma, Computer Programming
Centennial College
Computer Science Diploma, Computer Science
Mobile Communications 2000 - 2003
OLG 1998 - 2000
Education
Conestoga College 2004 — 2007
Materials and Operations Management
Niagara College 1997 — 1999
Electronic Engineering Technician
OLG November 2003 - Present
Skills
Casino Gaming, Gaming Industry, Poker, Customer Service, Management, Team Building, Leadership, Strategic Planning, Team Leadership, Training, Hospitality, Operations Management, Budgets
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Conestoga College
Criminal Psychology and Behaviour
Karmar Delivery Service Inc May 2004 - Present
OLG January 2000 - May 2004
Skills
New Business Development, Customer Service, Team Building, Sales, Marketing, Leadership, Marketing Strategy, Business Development, Strategic Planning, Team Leadership, Management, Budgets, Operations Management
Education
Brock University 1990 — 1993
BBE, Business, Economics
OLG October 2011 - Present
Ontario Lottery and Gaming Corporation April 2008 - October 2011
OLG August 2004 - April 2008
OLG June 2002 - August 2004
OLG October 1999 - June 2002
Skills
Casino, Gaming, Team Building, Strategic Planning, Business Strategy, Budgeting, Change Management, Negotiation, Customer Relations, Operations Management, Gaming Industry, Organizational..., Problem Solving, Coaching, Process Improvement, Customer Service, New Business Development, Team Leadership, Gambling, Budgets, Loyalty Programs, Poker, Leadership, Casino Gaming, Product Development, Analysis, VIP, Online Gambling, Business Process..., Product Management, Management, Training, Vendor Management, Employee Relations, Customer Satisfaction, Resorts, Loyalty Marketing, Online Gaming, Bingo, Blackjack, Gaming Law, Project Planning, Policy, Hospitality, Forecasting, Process Scheduler, Roulette, Customer Acquisition, Problem Gambling, Tribal Gaming
Education
Algonquin College of Applied Arts and Technology
Business, Operations Management and Supervision
University of Nevada-Reno
Executive Management
BrandFire Marketing Group Inc. September 2015 - Present
Freelance 2007 - Present
DIGITAL BRANDS: Torontolife.com, Fashionmagazine.ca, Weddingbells.ca, CanadianFamily.ca 2012 - Present
OLG September 2014 - September 2015
St. Joseph Media 2009 - 2012
Toronto Life Magazine 2009 - 2011
Skills
InDesign, Magazines, Adobe Creative Suite, Layout, Photoshop, Graphic Design, Production, Dreamweaver, Web Design, WordPress, Editing, Books, Copy Editing, Microsoft Office, Pre-press, Excel, Journalism, HTML, Publications, CSS3, Responsive Design, Mobile Design, Integrated Design, Graphics, Advertising, Social Media
Education
George Brown College 2012 — 2012
User Experience Design
Toronto Image Works 2011 — 2012
Digital Multimedia, CSS3, HTML5, Wordpress, JQuery
Ryerson University 2005 — 2007
Certificate, Magazine Publishing
Carleton University
OLG February 2012 - Present
OLG October 2009 - February 2012
M. Y. Reyes Builders 1999 - 2009
Education
Miriam College 1995 — 1999
AB, Business Administration
Ateneo de Manila University 2001 — 2003
MA, Business Administration
OLG June 2014 - Present
North Wellington Healthcare Alliance October 2012 - December 2012
St. Mary's General Hospital January 2012 - April 2012
Marillac Place September 2011 - December 2011
Conestoga College Institute of Technology and Advanced Learning September 2010 - December 2010
Skills
Social Media, Brand Developement, Marketing Communications, Writing, Public Relations, Microsoft Word, Microsoft Publisher, Outlook Express, Press Releases, Company Newsletters
Education
Conestoga College 2011 — 2013
Bachelor's degree, Public Relations
Conestoga College 2009 — 2011
Diploma, Public Relations
OLG July 2015 - Present
OLG July 2013 - July 2015
Jugnoo Inc. April 2012 - July 2013
Jugnoo Inc. October 2011 - April 2012
Jugnoo Inc. July 2011 - October 2011
Edge of Chaos Inc. June 2011 - September 2011
Carleton University September 2010 - April 2011
Edge of Chaos June 2010 - August 2010
Carleton University September 2009 - March 2010
Rogers Communications May 2009 - August 2009
Skills
Social Media, Research, Data Analysis, Microsoft Office, Project Management, Mac OS X, Public Speaking, Social Networking, Windows, Microsoft Excel, Social Media Measurement, Product Requirements, Release Management, Mobile Design, Mobile Applications, Program Coordination, Student Recruiting, Software Development, OS X, Agile Methodologies, Strategy, Management, SEO, Quality Assurance
Education
Carleton University 2009 — 2011
M.A., Legal Studies
University of Guelph 2005 — 2009
B.A.H., Criminal Justice & Public Policy
OLG October 2006 - Present
OLG April 2002 - October 2006
OLG July 2001 - April 2002
OLG January 2000 - July 2001
T. Eaton Company Ltd December 1996 - October 1999
Skills
Corporate Security, Surveillance, Gambling, Physical Security, Casino, Loss Prevention, Security Management, CCTV, Private Investigations, Security Operations, Security Training, Asset Protection, Access Control, VIP, Policy, Casino Gaming, Emergency Management, Gaming Industry, Security, Risk Assessment, Investigation, Crisis Management, Protection, Enforcement, Internal Investigations, Interrogation Techniques, Fraud, Security Audits, Executive Protection, Interrogation, Personal Security
Education
Carleton University
York University
BA, Law and Society
OLG July 2004 - Present
Hewlett-Packard 1996 - 2003
Skills
Component Level repair, Laptop repair, Laser Printers, Field Service..., SMD soldering, Hardware Diagnostics, Embedded Systems, Field Service, Electronics Repair, Electronics, Computer Hardware, Hardware, Laptops, Operations Management, Software Installation, Soldering, Technical Support, Training, Troubleshooting, Wireless Networking
Education
Buckinghamshire New University 1979 — 1983
Electrical and Mechanical Engineering, Electronics & µP Systems
Raytheon Canada Limited October 2014 - Present
Shaw Conference Centre January 2011 - September 2014
Health Sciences North March 2005 - December 2010
The Home Depot June 2002 - February 2005
OLG January 1998 - May 2002
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Human Resources, Food & Beverage, Payroll, Meeting Planning, Customer Service, Catering, Training, Banquets, Event Management, Resorts, Leadership Development, Coaching, Corporate Events, Leadership, Performance Management, ADP Payforce, Management, Employee Relations, Personnel Management, Recruiting, Employee Benefits, Labor Relations
Education
Algonquin College of Applied Arts and Technology
Financial Management Diploma and 3rd level CGA, Accounting and Finance
Cambrian College
Honours Diploma and Certification, Human Resources Development
Carleton University
program studies, Computer Programming, Specific Applications
Wine Art Co Ltd 2002 - 2011
OLG January 2009 - December 2010
PLM Group 2004 - 2009
Tim Hortons 2002 - 2004
Ontario Store Fixtures 2001 - 2002
Rogers Communications 2000 - 2001
Education
Centennial College 1995 — 1999
CA, Accounting and Financial Management
OLG October 2011 - February 2012
Bruce Power October 2007 - December 2008
Private Practice November 1997 - July 2001
Skills
Management Consulting, Team Building, Problem Solving, Microsoft Office, Systematic Approach to..., Interpersonal..., Operational Planning, ADDIE, Performance Measurement, Training Program..., Developing Lesson Plans, Training Needs Analysis
Education
Centennial College 2003 — 2004
Teacher of Adults, Workforce Training and Development, 4.25
Ernst & Young August 2014 - Present
Aviva Canada April 2012 - August 2014
OLG 2011 - 2012
Genentech January 2008 - April 2011
Visa Connections July 2006 - December 2007
BMW Financial Services March 2006 - June 2006
Skills
Performance Testing, Testing, Test Strategy, Quality Center, LoadRunner, SDLC, Agile Methodologies, Test Planning, Software Quality..., Performance Analysis, Agile Testing, Waterfall, SAP, SiteScope, HP Quality Center, Performance Metrics, HP Load Runner, QA Software Testing, HP Load Runner Certified, HP Sitescope, HP ALM Performance..., Guidewire, Guidewire ClaimCenter, Guidewire PolicyCenter, Scrum, Rally, Quality Assurance, Requirements Analysis
Education
Baku State University
Bachelor degree in Law&Commerce
•HP Loadrunner and Performance Testing Certification
OLG August 2013 - Present
Brinks Canada Inc. May 2012 - Present
The Beer Store January 2011 - Present
Terrace Youth Residential Services March 2010 - December 2010
Trillium Tree Experts 2006 - January 2010
Insight Residential Services Inc. April 2008 - July 2008
MacKinnon & Phillips Barristers & Solicitors 2004 - 2007
Legal Aid Ontario 2002 - 2003
Skills
Security, Security Management, Security Operations, Surveillance, Corporate Security, Enforcement, Security Training, Firearms, Access Control, Compliance, Asset Protection, Investigative Reporting, Reporting & Analysis, Procedure Review, Policy, Protection, Customer Service, Supervisory Skills
Education
Carleton University 2004 — 2008
Bachelor of Arts (B.A.), Criminology with Concentration in Law, with Honours
Royal Canadian Mounted Police
Canadian Firearms Restricted and Non-Restricted Safety Course Certificate
Crisis Prevention Institute (CPI)
Non-Violent Crisis Intervention (NVCI) Certificate Program
Cornell University
Therapeutic Crisis Intervention (TCI) Certificate Program
AGCO 2013 — 2013
Category 2 Gaming Assistant
Certification 2013 — 2013
WHMIS & Smart Serve
Holy Trinity Catholic Highschool 1999 — 2003
Ontario Secondary School Diploma