GM Service & Parts Operations
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GM Service & Parts Operations Employees
Alpha Home Decor, LLC December 2011 - Present
Global Competence Consulting October 2009 - December 2012
GM Service & Parts Operations May 2009 - September 2009
GM Daewoo Automotive Technology - Korea September 2006 - May 2009
GM Service & Parts Operations 2003 - 2006
GM Western Region January 2001 - 2003
Chevrolet Western Region 1998 - 2001
Skills
Automotive, Business Planning, Business Strategy, Strategic Planning, Cross-functional Team..., Product Development, Program Management, New Business Development, Marketing Strategy, Process Improvement, Team Building, Business Development, Change Management, Management Consulting, Continuous Improvement, Sales Management, Competitive Analysis, Strategy, Customer Satisfaction, Forecasting, Mergers, Operations Management, Leadership, Negotiation, Start-ups, Management, Product Management, Sales, Budgets, Team Leadership, Purchasing, Marketing, Contract Negotiation, Project Planning, Manufacturing, Sales Operations, Team Management, Market Research, Coaching, Product Marketing, Account Management, Project Management, Marketing Communications, Pricing, Market Planning, International Business, Customer Retention, CRM, Marketing Management, International Sales
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2001 — 2003
MBA, Business Strategy
Northwood University 1990 — 1991
BA, Business Management
Ryder System, Inc. November 2008 - Present
GM - Service & Parts Operations 1997 - 2008
Toyota Motor Sales 1986 - 1996
Skills
3PL, Supply Chain..., Warehousing, Warehousing Operations, Supply Chain, Change Management, Start-ups, Leadership Development, Supply Chain Management, Team Building, Cost, Strategic Planning, Budgeting, Operations Management, Six Sigma, P&L, Process Improvement, Logistics Planning, Business Strategy, Business Analysis, Warehouse Management, P&L Management, Distribution Management, Lean Manufacturing, Cost Reduction
Education
Central Michigan University
Msters Degree - Management Supervision
Robert Morris College
BS Accounting
ABS Landscaping; LLC May 2015 - Present
American Business Women's Association October 2014 - Present
Stephen Bufton Memorial Education Fund October 2014 - Present
GM Customer Care and Aftersales January 2014 - Present
American Business Women's Association (ABWA) August 2013 - August 2014
GM Customer Care & Aftersales August 1985 - December 2013
American Business Women's Association (ABWA) January 2011 - December 2012
GM Service & Parts Operations May 2006 - July 2008
Skills
Value Stream Mapping, Innovative Problem..., Continuous Improvement, Six Sigma, Kaizen, Lean Manufacturing, Manufacturing, Root Cause Analysis, Supply Chain Management, Process Engineering, Automotive, Kanban, Supply Chain, Process Improvement, 5S, SAP, Operations Management, ISO, Quality Management, DMAIC, Purchasing, Product Development, Cross-functional Team..., Program Management, Manufacturing..., Materials Management, Operational Excellence, Supply Management, Industrial Engineering, Logistics, Supply Chain..., Business Process..., Warehousing, Change Management, Team Building, Business Process, Business Strategy, Strategic Planning, Project Planning, Manufacturing Operations, Supplier Quality, Warehouse Management, ERP, Inventory Management, Vehicles, Procurement, Quality System, FMEA, Toyota Production System, PPAP
Education
Baker College Center for Graduate Studies 1997 — 1998
MBA, Industrial Management
Global Connected Consumer at General Motors December 2012 - Present
General Motors November 2010 - December 2012
General Motors June 2009 - November 2010
General Motors January 2008 - May 2010
General Motors December 2006 - December 2007
General Motors April 2004 - December 2006
General Motors March 1999 - April 2004
GM Service & Parts Operations June 1998 - March 1999
GM Service & Parts Operations January 1996 - June 1998
GM Service & Parts Operations January 1992 - January 1996
Skills
Process Improvement, Business Process..., Business Analysis, Strategic Planning, Budgets, Contract Management, Automotive, Process Engineering, IT Strategy, Vendor Management, Program Management, Cross-functional Team..., Business Process, ITIL, IT Service Management, Outsourcing
Education
Carnegie Mellon University 2001 — 2005
MSIT, Information Systems Management
University of Michigan-Flint 1987 — 1991
BBA, Accounting
GM Service & Parts Operations July 2006 - Present
General Motors Service & Parts Opertations July 2006 - November 2008
GM Service & Parts Operations January 1999 - June 2006
Education
Tri-State University 1968 — 1973
BS, Electrical Engineering
Jose G. Hernandez, M.D. LLC September 2013 - Present
City of Las Cruces Parks & Recreation June 2012 - September 2013
Grant Thornton December 2004 - January 2012
Supply Chain Services Group, LLC 2004 - 2009
University of Michigan March 2004 - December 2005
Canopus Systems Inc. January 1992 - May 2004
GM Service & Parts Operations December 1977 - February 1988
Skills
Budgets, Human Resources, Management, Project Management, Procurement, Risk Management, Training, Customer Service, Analysis, Access, Finance, Employee Benefits
Education
Eastern Michigan University
BBA, Business Administration