GTCI Company
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GTCI Employees
TAIWA, LLC October 2007 - Present
GTCI February 2002 - January 2008
Nortel 1995 - 2002
Skills
Program Management, Telecommunications, IT Management, Management, XML, Network Security, Content Management, IT Service Management, Networking, Technical Writing, Instructional Design, E-Learning, Cross-functional Team..., Wireless
Education
Northeastern State University 1984 — 1987
Tahlequah High School 1980 — 1983
High School Diploma, General Studies
Windwalker Corporation August 2011 - March 2013
Bank of America February 2009 - April 2011
Legacy Drive August 2006 - January 2009
The OCJ Group (Countrywide) February 2006 - August 2006
Analysts International (Nokia) July 2005 - November 2005
Raytheon June 2004 - June 2005
GTCI March 2002 - January 2004
Nortel Networks March 2002 - January 2004
First American - Excelis April 2001 - February 2002
First American Financial Corporation April 2001 - February 2002
Skills
Technical Writing, RoboHelp, Technical Documentation, FrameMaker, SnagIt, Manuals, Online Help, Software Documentation, E-Learning, Technical Editing, Proposal Writing, Technical Communication, Visio, Web Content, Arbortext, Adobe Acrobat, Technical Training, HTML, Editing, Process Improvement, SharePoint, Content Management, Training, Content Development, Instructional Design
Education
Information Mapping CertificationRichland College-Technical Writing CertificationUniversity of Texas at Arlington 2001 — 2001
Bachelor of Arts Degree, Communications
Richland College 1993 — 1997
The University of Texas at Arlington 1976 — 1979
B.A., Communications/Journalism
Impact Telecom June 2014 - Present
Charter Communications March 2013 - April 2013
Tel West Network Services November 2011 - March 2013
Time Warner Cable Business Class June 2008 - October 2011
GTCI 2003 - 2004
Bell Labs Lucent Technologies February 2000 - September 2002
3Com Corporation August 1998 - February 2000
Racal Milgo 1989 - 1991
Skills
Team Building, Telecommunications, Team Leadership, Solution Selling, IP, Internet Services, Sales Management, Sales Presentations, Systems Engineering, Internet Security, SEO, Network Security, MPLS, DOCSIS, Voice & Data Convergence, Video Conferencing, VoIP, Team Management, Fiber Optic Networks, Coax, Cable Broadband, SIP, Sales, Channel Partners, Network Administration, Managed Services, Sales Process, Co-location, Forecasting, Direct Sales, Web Development, Salesforce.com, Wireless, Management, SIP Trunking, Broadband, Call Centers, Unified Communications, Sales Coach, Data Communication, IP Networking, Internet Telephony, CRM, Ethernet, Metro Ethernet, PRI, Telephony, Networking, Long Distance
Education
Southern Methodist University 1977 — 1978
BBA, Marketing
Mclennan Community College 1974 — 1976
Transferred, Electical Engineering
Accenture March 2012 - Present
5 Dynamics March 2014 - August 2014
Burford & Ryburn, L.L.P. May 2012 - August 2012
Accenture 2007 - June 2012
Jefferson County, Colorado May 2010 - August 2010
GTCI September 2006 - February 2007
Louisiana Tech University August 2005 - May 2006
Skills
Captivate, Adobe Creative Suite, Camtasia, Multimedia Project..., Microsoft Office 2007, SnagIt, Westlaw, LexisNexis, OneNote, SAP, Training Course..., Outlook, SharePoint, Remote Team Management, Instructional Design, Intellectual Property, WestLaw Next..., Catalyst, Training, Blended Learning, E-Learning, Virtual Teams, Needs Analysis, Technical Writing, ILT, Learning Management, Leadership Development, Training Delivery
Education
University of Denver - Sturm College of Law 2009 — 2013
Doctor of Law (J.D.), Natural Resources, Legal Administration, Intellectual Property, eDiscovery
Louisiana Tech University 2005 — 2007
Masters, English, Technical Writing
Harding University 2001 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
OCS
Verizon March 2011 - Present
Cinemark April 2009 - July 2011
GTCI July 2008 - January 2009
Anderson Merchandisers December 2007 - July 2008
e2 Systems July 2007 - November 2007
GTCI October 2006 - July 2007
Allen ISD August 2004 - October 2006
bTrade November 2002 - March 2004
A4 Networks July 2001 - November 2002
Nortel Networks October 1997 - March 2001
Skills
SIP, VPN, Wireless Networking, Routers, IPv6, Telecommunications, Routing, Project Management, Networking, IP, Firewalls, IT Management, Cloud Computing, Start-ups, Product Management, Software Documentation, Wireless, Competitive Analysis, Management, Requirements Analysis, TCP/IP, Servers, Testing, Enterprise Software, Data Center, Network Security, VoIP, Network Administration, Security, XML, OSPF, SOA, Software Development, Technical Writing, Linux, Leadership, Integration, E-commerce, Virtualization, Disaster Recovery, SaaS, Unix, Agile Methodologies, Program Management, Business Process
Education
University of Minnesota - Carlson School of Management 1981 — 1983
MBA, MIS
University of Minnesota-Twin Cities 1969 — 1973
BA, Sociology
Self June 2015 - Present
Tektronix Communications September 2013 - June 2015
GTCI 2004 - March 2006
Taqua 2003 - 2004
Premiere Networks 2001 - 2003
Ericsson 1999 - 2001
Ericsson 1994 - 1999
Electrospace Systems, Inc. April 1989 - February 1994
U.S. Army 1982 - 1989
Skills
Electronic..., Project Management, Veteran, Customer Support, Exceptional verbal, Oral & Written..., Electronics Repair, Project Engineering, RF troubleshooting, Troubleshooting, Systems Analysis, Personnel Supervision, Military Experience, Military Training, Instructor-led Training, General Instructor, Technical Writing, Technical Documentation, Delivering Technical..., Technical Product..., Switches, Telecommunications, VoIP, Software Installation, 3G, Antennas, Electronics, GSM, IP, Integration, Networking, Technical Support, Testing, Product Management, Fiber Optics, Wireless, SIP, System Deployment, RF, Cross-functional Team..., Network Design, Ethernet, Program Management, TCP/IP
Education
BS - Telecommunications
BS
Florida State University
Allen ISD September 2011 - June 2015
Hewlett-Packard Enterprise Services June 2010 - March 2011
EDS, an HP Company June 2007 - December 2008
City of Allen February 2007 - June 2007
McIntosh Communications and Training February 1999 - January 2007
Electronic Data Systems October 2005 - December 2006
GTCI May 2005 - August 2005
GTCI February 2004 - July 2004
Electronic Data Systems December 2002 - July 2003
McIntosh Communications and Training February 1999 - December 2002
Skills
Technical Writing, Training, Software Documentation, Editing, Program Management, Instructional Design, Desktop Publishing, Project Management, Management, E-Learning, Process Improvement, Microsoft Office, Captivate, Business Continuity..., Local Government, Business Process..., Corporate Security, Financial Systems..., Call Center Development, Public Education, Needs Analysis, Differentiated..., Instructional Technology, Instructor-led Training, Data Driven Instruction, Metrics, Data Analysis, Camtasia, Visio, Microsoft Project, Microsoft Excel, Microsoft Word, Basic HTML, Dreamweaver, FrontPage, Photoshop, Digital Photography, Learning Management..., SharePoint, Adobe Acrobat, SnagIt, Evernote, Smartboard, SDLC, Instructional Systems..., ADDIE, Adult Education, Adult Learning Theory, Web Standards, Accessibility
Education
University of North Texas
Bachelor of Science (B.S.), Journalism; minors–English, Secondary Education, 3.90 GPA (cum laude)
The University of Texas at Austin
Journalism; minors–English, Secondary Education, 3.59 GPA
Paris Junior College
Biology (pre-med), GPA 3.92
North Lamar High School
Salutatorian
Atmos Energy December 2012 - Present
St. Jude Medical July 2007 - December 2012
GTCI August 2006 - July 2007
MLink Technologies February 2005 - July 2006
AMX November 2000 - February 2005
Skills
Instructional Design, Captivate, E-Learning, Needs Analysis, Technical Writing, ADDIE, Blended Learning, Learning Management..., Instructor-led Training, Learning Management, Training Delivery, Project Management, Articulate Storyline, Vendor Management, Creative Writing, Business Process..., Articulate Studio, Sorenson Squeeze, HTML, SumTotal, Content Development, Training, Performance Management, Employee Training, Onboarding, Technical Training, Management, SnagIt, Program Management, Hands-on Training, Software Documentation, Performance Consulting, Camtasia, Lectora, Technical Documentation, FrameMaker, Visio, Performance Improvement, Adobe Acrobat, SharePoint, Content Management, Technical Communication
Education
University of Phoenix 2002 — 2007
BS
Epitec January 2013 - Present
Fusion Solutions 2007 - April 2012
Ericsson October 2005 - April 2012
GTCI 2004 - 2005
Intecom 1989 - 1990
United Technologies September 1985 - June 1989
DSC January 1985 - September 1985
Stromberg Carlson January 1980 - December 1984
Skills
Telecommunications, Program Management, Telephony, Project Management, Wireless, VoIP, Pre-sales, IP, GSM
Education
University of South Florida 1976 — 1980
United States Military Academy at West Point 1975 — 1976
L-3 Communications March 2014 - Present
LegalShield 2014 - 2014
LegalShield 2014 - 2014
Tektronix Communications May 2010 - December 2013
McAfee (Universal Network Solutions, Inc) November 2009 - May 2010
Tektronix, Danaher Company Division at Tektronix (Ventana IT Solutions) February 2009 - November 2009
GTCI January 2007 - February 2009
Nortel Networks January 2001 - December 2007
Nortel Networks January 1999 - January 2001
Nortel Networks April 1996 - January 1999
Skills
Telecommunications, Networking, Integration, Training, Troubleshooting, Product Management, Visio, Software Documentation, Captivate, Project Management, Project Planning, Technical Writing, Testing, Enterprise Software, Process Improvement, Instructor-led Training, E-Learning, Agile Methodologies, Budgets, Quality Assurance, Sales, Analysis, Leadership, Unix, System Deployment, Strategy, Microsoft Office, Management, Databases, Wireless Networking, GSM, Wireless
Education
Texas A&M University-Commerce 1981 — 1986
BBA, Management
Joint Active Systems November 2004 - Present
GTCI May 2001 - Present
BREG/Ortho Fix March 1993 - March 2003
Education
Colorado State University 1980 — 1983
Fonality December 2014 - Present
Chickasaw Ridge February 2009 - Present
Samsung Electronics America August 2013 - December 2014
Experis (NSN/Ericsson contract) October 2012 - August 2013
Metaswitch Networks June 2011 - October 2012
Huawei Technologies Co., Ltd. June 2008 - June 2011
Powerwave Technologies October 2007 - June 2008
GTCI November 2004 - October 2007
Aircom International July 2005 - July 2006
M&S Systems November 2002 - August 2004
Skills
GSM, UMTS, LTE, CDMA, TDMA, Technical Training, Documentation, WiMAX, RF, Telecommunications, Wireless, Team Leadership, IP, Troubleshooting, ATM, Technical Writing, VoIP, Mobile, Program Management, Team Building, SIP, Customer Relations, Account Management, Sales Support, ATM networks, Optical Fiber, Mobile Devices, Computer Network..., Integration, Software Documentation, Switches, Ethernet, Sales Operations, Unified Communications, Cellular Communications, Mobile Communications, Network Design, Broadband, DWDM, Telephony, Managed Services, Wireless Networking, GPRS, SDH, Product Management, MPLS, Customer Service, WCDMA, Training, WiFi
Education
Texas A&M University-Commerce 1992 — 1996
BBA, Marketing
Dallas County Community College 1993 — 1993
AAS, General Studies
Coppell High School 1985 — 1989
High School Diploma, Adv Studies
PeopleAnswers June 2014 - Present
PeopleAnswers January 2013 - June 2014
PeopleAnswers June 2011 - December 2012
PeopleAnswers December 2006 - December 2011
GTCI September 2005 - December 2006
GTCI May 2004 - September 2005
The Home Depot September 2002 - April 2004
United States Air Force February 2000 - August 2002
United States Air Force June 1999 - January 2000
United States Air Force February 1998 - May 1999
Skills
Project Management, Applicant Tracking..., CRM, Business Development, SaaS, Vendor Management, Account Management, Program Management, Management
Education
Arizona State University 1994 — 1995
MSE, Industrial Engineering
United States Air Force Academy 1990 — 1994
BS, Operations Research
Musicstyling October 2005 - Present
GTCI January 2004 - April 2006
Skills
Music Consulting, Music Supervision, Music, Music Programming, Music Production, Sound, Composition, Music Industry, Recording, Music Licensing, Ableton, Creative Direction, Multi-instrumentalist, Editing, Creative Strategy, Branding & Identity, Film Scoring, A&R, Soundtrack, Electronic Music, Audio Branding, Entertainment, Social Media Marketing, Music Publishing, Record Labels
Education
Simon Fraser University 1995 — 2001
MA, Philosophy
The University of British Columbia / UBC 1992 — 2001
Bachelor of Education (BEd), Curriculum and Instruction, Music
DistributionNOW June 2014 - Present
National Oilwell Varco February 2014 - June 2014
National Oilwell Varco July 2012 - February 2014
Wilson Industries June 2008 - July 2012
GTCI January 2006 - June 2008
Skills
Technical Writing, Microsoft Excel, Business Development, Proposal Writing, Troubleshooting, Microsoft Word, Technical Documentation, Marketing Communications, SharePoint, Marketing
Education
Louisiana Tech University 1999 — 2004
BA, English, Technical Writing