GTE Federal Credit Union
Industry: Financial services company
DescriptionGTE Federal Credit Union, doing business as GTE Financial, is an American credit union, headquartered in Tampa, Florida, and chartered and regulated under the authority of the National Credit Union Administration. As of March 31st, 2018, GTE had 262,538 members. Customer service: 1 (888) 871-2690 Headquarters: Tampa, FL CEO: Brian Best (2016–) Founded: March 4, 1935 Total assets: 2.08 billion USD Area served: Tampa Bay Area
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GTE Federal Credit Union Employees
GTE Federal Credit Union June 2011 - Present
One Touch Direct August 2009 - June 2011
Skills
Management, Marketing Strategy, Finance, Business Strategy, Customer Service, Microsoft Office, Financial Analysis, PowerPoint, Strategic Planning, Credit, Banking, Sales, Call Centers, Risk Management, Team Leadership, Consumer Lending, Outlook, Mortgage Lending, Underwriting, Financial Risk, Performance Management, Credit Risk, Credit Analysis, Strategy, Financial Services, Account Management, New Business Development, Loans, Coaching, Process Improvement
Education
University of South Florida
Master's degree, Economics
Hillsborough Community College
Associate of Arts and Sciences (A.A.S.), Economics
Tampa Electric September 2005 - Present
AACSB International August 2004 - September 2005
BICSI February 1999 - June 2004
Colonial Bank June 1998 - April 1999
Self employed, Human Resources May 1995 - February 1999
GTE Federal Credit Union January 1991 - May 1995
Skills
Employee Relations, Benefits, Performance Management, Compensation, Recruiting, Human Resources, Talent Management, Succession Planning, Talent Acquisition, Labor Relations, HRIS, Employee Engagement, Leadership Development, Training, Job Analysis, Benefits Administration, Organizational..., Affirmative Action, EEO
Education
Benet Academy 1964 — 1968
High school
Sacred Heart Academy 1964 — 1968
High School
Certification
PHR
Certification
DDI Certification
University of South Florida
Master of Arts
H. Lee Moffitt Cancer Center & Research Institute June 2015 - Present
Moffitt Cancer Center February 2013 - September 2014
PharmaSource Almatica Pharma June 2014 - August 2014
L&J Holdings June 2013 - August 2013
Suncoast Schools FCU August 2010 - June 2011
GTE Federal Credit Union June 2010 - July 2010
Skills
Customer Service, Leadership, Microsoft Office 2007, Microsoft Word, Microsoft Excel, Filing, Customer Satisfaction, Microsoft Office, Learning Quickly, Organization, Laboratory Skills, Public Speaking, Teamwork, Event Planning, Social Media, Bilingual, Organization President, Dedication to work, Dedication to..., Perseverance, Internet, Google Chrome, Calculator, Smartboard, Innovation, Microsoft Access, Obedience, First Aid, CPR Certified, AED, Event Management, Research
Education
University of South Florida 2011 — 2015
Bachelor’s Degree, Biomedical Sciences, General
E*TRADE Financial January 2014 - Present
GTE Federal Credit Union August 2010 - January 2014
E*TRADE Financial January 2007 - August 2010
GTE Federal Credit Union January 2005 - January 2007
Sykes January 1999 - January 2005
Skills
VoIP, Cisco Call Manager, Cisco Technologies, Telecommunications, IVR, Unity, Call Management, Unified Communications, ICM, Call Routing, ACD, Cisco VoIP, Voice Mail, SIP, Cisco UCS, Contact Centers, Active Directory, Networking, Avaya, CCNA, Data Center, OSPF, VMware, Telephony, Avaya Communication..., Switches, Cisco IOS, Avaya IP Telephony, Firewalls, EIGRP, WAN, Network Architecture, LAN-WAN, System Deployment, VPN, Call Centers, CCNP, QoS, Routing, H.323, Integration, Routers, Cisco Wireless, Network Design, SIP Trunking, MPLS, TCP/IP, Cisco Nexus, Avaya Technologies
Education
St. Petersburg College 1998 — 1999
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
Farmers Insurance January 2006 - Present
GTE Federal Credit Union October 2001 - May 2004
Education
California State University-Dominguez Hills
MBA, Management
University of South Florida
BS, Accounting
Food Partners, Inc March 2006 - Present
Baron Holdings LLC August 2015 - Present
GTE Federal Credit Union July 2004 - March 2006
AOC, LLC June 1991 - August 1998
Victoria's Secret May 1986 - June 1991
Skills
Customer Service, Sales, Sales Management, Management, Negotiation, Food Industry, Supply Chain, Marketing Strategy, Market Planning, Marketing, Pricing, Account Management, Sales Operations, National Accounts, Grocery, Visual Merchandising, Internal Audit, Retail Category..., Inventory Control, Employee Training, Accounts Payable, Accounts Receivable, Collections, Data Entry, Inside Sales, Banking, Real Estate License, Diversity Training, Cash Handling
Education
International Academy of Design 1986 — 1988
Associate of Arts (AA), Merchandising
Rasmussen College May 2014 - Present
Rasmussen College May 2012 - Present
Rasmussen College April 2014 - December 2014
Argosy University September 2009 - May 2012
Lazydays Rv August 2004 - September 2008
GTE Federal Credit Union January 1997 - January 2004
Skills
Customer Service, Customer Retention, Credit Analysis, PowerPoint, Customer Relations, Team Building, Word, Coaching, Contract Negotiation, Event Planning, Excel, Microsoft Office, Writing, Research, Banking, Negotiation, Mentoring, Non-profits, Business Planning, Credit, Time Management, Interviewing, Higher Education, Adult Education, Admissions, Analysis, Business Strategy, Career Counseling, Enrollment Management, Interviews, Leadership, Leadership Development, Management, Marketing, Microsoft Excel, Microsoft Word, Nonprofits, Organizational..., Policy, Process Improvement, Program Management, Recruiting, Public Speaking, Resume Writing, Sales, Sales Management, Project Planning, Staff Development, Strategy, Teaching
Education
Argosy University Tampa 2008 — 2012
DBA, MANAGEMENT
Argosy University Tampa 2006 — 2008
MBA, MANAGEMENT
University of Miami 2005 — 2005
Certificate, Paralegal Studies
University of South Florida 1998 — 2005
BA, MARKETING AND MANAGEMENT
GTE Financial April 2011 - Present
GTE Federal Credit Union October 2009 - April 2011
GTE Federal Credit Union February 2005 - October 2009
Centrue Bank March 1993 - June 2004
Skills
Financial Risk, Bank Secrecy Act, USA PATRIOT Act, Banking, Credit, Fraud, Financial Analysis, Auditing, Customer Service, Risk Management, Microsoft Excel, Strategic Planning, Project Management, Budget, Accounting, PowerPoint, Microsoft Office, Software Documentation, Microsoft Word, AML, Outlook, Budgets, Loans, Policy, Credit Unions, Internal Controls, OFAC, Retail Banking, Credit Cards, Credit Analysis, Branch Banking, Commercial Lending, Financial Regulation, Mortgage Lending, Finance, Credit Risk, Financial Services, Consumer Lending, Loan Servicing, Commercial Banking, Loss Mitigation, KYC, Loan Origination, Small Business Lending, Operational Risk, Financial Institutions, Underwriting, Executive Management, Anti Money Laundering
Education
Saint Leo University 2013 — 2016
Bachelor of Arts (BA), Business Administration and Management, General
CUNA - Credit Union National Association 2012 — 2012
BSACS, Bank Secrecy Act
NAFCU - National Association of Federal Credit Unions 2011 — 2011
NCCO, Regulatory Compliance
Kankakee Community College 1984 — 1990
AS, Business Computer Programming
Suncoast Credit Union July 2011 - Present
GTE Federal Credit Union June 2005 - July 2011
GTE Federal Credit Union March 2002 - June 2005
GTE Federal Credit Union February 1999 - March 2002
GTE Federal Credit Union April 1998 - February 1999
GTE Federal Credit Union January 1997 - April 1998
GTE Federal Credit Union February 1996 - January 1997
GTE Federal Credit Union May 1995 - February 1996
Skills
Credit, Loans, Credit Analysis, Financial Analysis, Risk Management, Strategic Planning, Microsoft Excel, Mortgage Lending, Banking, Analysis, Leadership, Training, Asset Management, Process Improvement, Management, Accounting, Cross-functional Team..., Change Management, Branch Banking, Business Analysis, Team Management, Consumer Lending, Financial Services, Team Leadership, Coaching, Retail Banking, Auditing, Customer Satisfaction, Debit Cards, Finance, Vendor Management, Call Centers, Loan Origination, Payment Systems, Software Documentation, Underwriting
Education
University of South Florida 1994 — 1997
Hillsborough Community College 1991 — 1993
A.A. Degree
Wescom Resources Group March 2011 - Present
GTE Federal Credit Union August 2005 - March 2011
Community First Credit Union of Florida February 2003 - August 2005
First Coast Service Options August 2001 - February 2003
Skills
SQL
Education
University of North Florida 1998 — 2000
Bachelors of Science, Computer Information Systems
Florida State College at Jacksonville
Associate of Arts, Computer Information Systems
Hyundai Capital America December 2014 - Present
Exeter Finance Corp April 2013 - November 2014
J.P. Morgan November 2007 - April 2013
GTE Federal Credit Union January 2004 - October 2007
Skills
Banking, Compliance, Customer Relations, Customer Service, Coaching, Credit Analysis, Consumer Lending, Commercial Lending, Loans, Profit, Pricing, Credit Risk, Finance, Risk Management, Loan Origination, Relationship Management, Portfolio Management, Financial Services, Customer Satisfaction, Funding, Sales, Retail Banking, Team Building
Education
Florida Metropolitan University 1996 — 2000
Bachelor of Business Administration, Business
Bank of America January 1997 - Present
GTE Federal Credit Union 1995 - 1997
JCPenney 1988 - 1995
Skills
Banking, Change Management, Coaching, Customer Service, Employee Training, Leadership Development, Loans, Management, Organizational..., Performance Management, Portfolio Management, Process Improvement, Program Management, Project Management, Retail Banking, Risk Management, Six Sigma, Strategy, Training
Education
Saint Leo University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of South Florida 1985 — 1991
Bachelor of Arts and Sciences, Sociology
Bank of America June 2014 - Present
Bank of America December 2013 - June 2014
Bank of America January 2012 - December 2013
Bank of America 2006 - 2011
GTE Federal Credit Union 2004 - 2006
1st Source Bank 1996 - 2003
Skills
Mortgage Servicing, Loans, Mortgage Lending, Credit, Financial Analysis, Sales, Process Improvement, Risk Management, Mortgage Banking, Banking, Operations Management, Credit Analysis, Credit Risk, Residential Mortgages, Leadership, Relationship Management, Refinance
Education
Purdue University Calumet 2000 — 2002
Masters Business Administration
Purdue University - Krannert School of Management 1987 — 1991
Bachelor of Science, Management
GTE Federal Credit Union October 2011 - Present
Skills
Banking, Risk Management, Credit, Finance, Financial Risk, Financial Analysis, Loans, Asset Management, Microsoft Excel, Fraud, Strategic Planning, Microsoft Office, Credit Risk, Management, Negotiation
Education
University of South Florida 2012 — 2014
Masters of Arts, Geography: Economic, Social and Planning Issues in the Urban Environment
University of South Florida 2008 — 2011
Bachelor of Arts, Economics
Raymond James Investment Services March 2015 - Present
RAYMOND JAMES ASSET MANAGEMENT INTERNATIONAL September 2011 - March 2015
Lancet Indemnity RRG February 2010 - August 2011
GTE Federal Credit Union May 2009 - January 2010
Child Abuse Council July 2007 - May 2009
Suncoast Schools Federal Credit Union May 2004 - August 2006
Skills
Microsoft Office 2007, Quickbooks, Attention To Detail, Well Organized, Dedicated, Motivated, Team Oriented, Fast Learner, Loves Challenges, Outlook, Team-oriented, QuickBooks, Microsoft Word, Marketing, Microsoft Excel, Budgets, Customer Service, Insurance, Management, Finance, Banking, PowerPoint, Leadership, Microsoft Office, Risk Management, Sales
Education
University of South Florida 2004 — 2009
Bachelor of Science; Bachelor of Science, Applied Science, Criminal Justice; Business Administration, Marketing
Hillsborough Community College 2003 — 2004
Associates, Business Administration
Tampa Catholic 1999 — 2003
St. Lawrence
Hillsborough county schools February 2012 - August 2013
Lazydays Employee Foundation November 2005 - June 2011
Lazydays RV Center July 2005 - June 2011
GTE Federal Credit Union May 2003 - July 2005
IBM Southeast Employees' Federal Credit Union March 2002 - April 2003
Education
University of South Florida 2003 — 2004
Certification, Business Management
Santa Fe Community College 1998 — 2000
Business Management
University of Connecticut December 2014 - Present
Symmetry Partners April 2007 - January 2015
Town of Glastonbury 1997 - 2009
Town of Coventry 1996 - 1998
Fleet Bank 1987 - 1996
GTE Federal Credit Union 1984 - 1985
Skills
Financial Analysis, Accounting, Management, Project Management, Visio, Customer Service, Public Speaking, Access, Microsoft Excel, Strategic Financial..., Event Planning, Microsoft Word, Microsoft Office
Education
Saint Joseph College 2011 — 2011
Certificate, Human Resources
University of Hartford 2009 — 2011
MBA, Human Resources
CCSU 1985 — 1991
BA, Economics
Florida Central Credit Union June 2011 - Present
GTE Federal Credit Union April 2001 - January 2011
GTE Federal Credit Union August 1991 - April 2001
Skills
Consumer Lending
Education
Dallas County Community College
Hillsborough Community College
USF Federal Credit Union September 2014 - Present
USF Federal Credit Union March 2014 - September 2014
Dynamic Dental Partners Group (DDPG) September 2013 - February 2014
CB Consulting June 2012 - September 2013
GTE Federal Credit Union September 2010 - March 2012
MetroPCS April 2005 - March 2010
Lowes November 2003 - April 2005
Skills
HRIS, Employee Relations, Talent Management, Performance Management, Benefits Administration, Talent Acquisition, Organizational..., Compensation & Benefit, Succession Planning, Organizational Culture, Diversity & Inclusion, Human Resources, Recruiting, Compensation & Benefits, Leadership, Employee Engagement, Deferred Compensation, FMLA, Change Management, Training, Workforce Planning, Coaching, HR Policies, College Recruiting, HR Consulting, Onboarding, Personnel Management, Interviews, Employer Branding, Leadership Development, Management, Policy, Applicant Tracking..., Employee Benefits, Team Building, New Hire Orientations, Employment Law, Labor Relations
Education
Walden University 2008 — 2009
MBA, Human Resources
North Carolina Central University 1985 — 1990
Bachelor of Business Administration (BBA), Accounting
BB&T February 2012 - Present
Clayton Holdings June 2010 - January 2012
GTE Federal Credit Union April 2006 - September 2009
JPMorgan Chase September 2004 - April 2006
ABN – AMRO February 2002 - September 2004
APCOA/Standard Parking January 1999 - January 2002
Scorpion Cargo, Inc January 1998 - January 1999
Skills
Mortgage Lending, Real Estate Lending, Mortgage Banking, Mortgage Underwriting, Microsoft Office, Self-Employed Borrowers, Real Estate License, Real Estate, Affordable Housing, FHA financing, Harp, computer, Customer Service, Computer Hardware, Solid computer skills, Windows 7, Computers, Credit, Credit Analysis, Risk Management
Education
Hillsborough Community College 2011 — 2013
A.S., Business Admin & Management
National Notary Association 2007 — 2007
Notary Public
Gold Coast School of Real Estate 2004 — 2004
Real Estate: Sales Associate
Boston University 2002 — 2003
Desktop Support Specialist, PC Hardware and Software
Miami Dade College 2000 — 2002
English as a Second Language for Academic Purposes
Historic Preservation Northwest December 2000 - Present
University of Oregon April 2002 - March 2012
Kemron Environmental Services, Inc. September 1991 - February 1992
Fiserv May 1988 - August 1991
GTE Federal Credit Union July 1987 - April 1988
Summit Information Systems July 1985 - June 1987
Skills
Teaching, Proposal Writing, Small Business, Documentation, Historic Preservation, Section 106, Access, Architectural History, Cultural Resource..., Digital Photography, Research, Community Development, Editing, Cultural Heritage, Restoration, History, Software Documentation, Archival Research
Education
University of Oregon 1993 — 2000
MS, Historic Preservation
Oregon State University 1981 — 1985
BS, Finance
Achieva Credit Union September 2014 - Present
GTE Federal Credit Union May 2005 - August 2012
CUNA Business Development Council 2003 - 2006
GTE Federal Credit Union 1999 - 2005
GTE Federal Credit union 1992 - 1999
Honeywell Florida Federal Credit Union 1986 - 1992
Skills
Consumer Lending, Marketing Strategy, Strategic Planning, Management, Customer Service, Credit, Banking, Finance, Loans, Team Building, Coaching, Financial Analysis, Risk Management, Marketing, Training, Time Management, Commercial Lending, Credit Unions, Mortgage Lending, Leadership, Credit Analysis, Business Development, Small Business Lending, Loan Origination, Commercial Banking, Underwriting, Executive Management, Mortgage Banking, Mortgage Underwriting, Credit Cards, Residential Mortgages, Branch Banking
Education
St. Petersburg College 1988 — 1998
A.S., Marketing Management
Suncoast Credit Union March 2013 - Present
Suncoast Schools Federal Credit Union February 2012 - Present
Achieva Credit Union May 2009 - January 2012
GTE Federal Credit Union January 2006 - May 2009
Pioneer Savings Bank October 1999 - December 2005
Skills
Credit, Banking, Budgeting, Commercial Lending, Negotiation, Budgets, Loans, Consumer Lending, Management, Credit Unions, Risk Management, Team Building, Small Business Lending, Business Development, Financial Risk, Executive Management, Finance, Financial Services
Education
National School of Banking 1999 — 2002
Banking Degree, Banking
University at Albany, SUNY 1972 — 1976
BA, Economics
Tarr Chevrolet July 2014 - Present
GTE Federal Credit Union (GTE Financial) February 2013 - June 2014
GTE Federal Credit Union February 2008 - January 2013
GTE Federal Credit Union October 2002 - January 2008
Verizon Wireless July 2000 - July 2002
Skills
Fraud, Cash, Investigation, Banking, Compliance, Securities
Education
East Bay High School 1996 — 2000
Hillsborough Community College
University of South Florida
Madison Square Garden August 2011 - Present
freelance August 2001 - June 2012
Oxford University Press December 2007 - July 2011
Crunch Fitness October 2006 - July 2007
GTE Federal Credit Union March 2004 - August 2006
Design Litho, Inc. October 2003 - November 2003
WUSF-TV16 July 1999 - April 2002
Tampa Digital Studios June 2001 - August 2001
Skills
Photography, Headshots, Portrait Photography, Executive Headshots, Graphic Design, Typography, Logo Design, Branding & Identity, Painting, Illustration, Street Art, Murals, Sketch Comedy, Art Direction, Pre-press
Education
University of South Florida 1996 — 2001
BA
GTE Federal Credit Union April 2009 - Present
Measurement Incorporated January 2009 - March 2009
Fantini & Gorga March 2008 - December 2008
Skills
Microsoft Office, Outlook, Analysis, Writing, Excel, Interviewing, Word, PowerPoint, Coaching, Public Speaking, Microsoft Word, Microsoft Excel, Customer Satisfaction, Customer Service, Financial Analysis, Banking, Leadership, Management, Interviews, Process Improvement, Risk Management, Sales
Education
Bentley University 2005 — 2009
Bachelor of Science, Economics/Finance
Wells Fargo/Collabera August 2015 - Present
GTE Federal Credit Union June 2012 - August 2015
Wells Fargo November 2009 - July 2012
DHL February 2009 - September 2009
American Express/CN-TEC August 2008 - January 2009
Chase Retail Credit Support June 2007 - August 2008
Wells Fargo CCG April 2003 - August 2006
Skills
Project Coordination, Change Management, Risk Analysis, Requirements Analysis, Risk Management, Project Management, Resource Management, Cross-functional Team..., PMP, Quality Assurance, Integration, CRM, SharePoint, Leadership, Management, Vendor Management, Process Improvement
Education
Keller Graduate School 2010 — 2012
Master, Project Management
Arizona State University West 2005 — 2007
BS, Global Business
Retired March 2010 - Present
GTE Federal Credit Union March 2004 - Present
BB&T March 2002 - March 2004
Huntington National Bank February 1999 - October 2002
Education
University of Maryland University College
East Lake Woodlands Country Club January 2014 - Present
Self Employed January 2011 - Present
Pro-Option Mortgage, Inc. February 2009 - February 2011
East Lake Mortgage August 2008 - February 2009
Hayward & Associates September 2007 - August 2008
GTE Federal Credit Union January 2003 - August 2007
GTE Federal Credit Union 2003 - 2007
East Lake Woodlands Country Club 2003 - 2006
MuniMae Midland March 2002 - December 2002
Republic Bank Florida January 2000 - June 2001
Skills
Credit Analysis, Loans, Mortgage Lending, RETIRED
Education
University at Buffalo 1964 — 1970
BA, Liberal Arts
HomeServe USA January 2014 - Present
The Lane Construction Corporation September 2010 - December 2013
GTE Federal Credit Union May 2006 - September 2010
Grand Hyatt Tampa Bay 2004 - 2006
ARAMARK 1999 - 2004
Skills
Employee Relations, Talent Management, Workforce Planning, Team Building, Benefits Administration, Onboarding, Temporary Staffing, Recruiting, Succession Planning, HRIS, Human Resources, Talent Acquisition, Hiring, Performance Management, Coaching, Training, Contract Negotiation, Deferred Compensation, New Hire Orientations, Change Management, Organizational..., Interviews, Leadership Development, Budgets
Education
Hofstra University 1994 — 1998
BBA, Human Resources
Riverbed Technology July 2014 - Present
URS Corporation October 2012 - September 2014
GTE Federal Credit Union January 2011 - December 2012
AT&T 2008 - 2011
Fieldstone Mortgage Company 2004 - 2008
Skills
Routers, Cisco, Cisco IOS, Cisco Technologies, CCNA, Data Center, Disaster Recovery, Active Directory, VoIP, Network Administration, VMware, System Administration, Citrix, Operating Systems, Windows Server, VPN, OSPF, ASA, MPLS, Cisco Routers, EIGRP, Switches, CCNP, Six Sigma, CompTIA, Network Security, Troubleshooting, TCP/IP, Networking, WAN, BGP, LAN-WAN, Firewalls, Network Architecture, VLAN, Routing, Network Engineering, Riverbed, DHCP, Microsoft Certified..., Cisco Nexus, Wireless Networking, IP, Technical Support, Frame Relay, Information Technology, Wireless, Visio, Cisco ASA
Education
University of South Florida College of Arts and Sciences 2010 — 2012
Master of Engineering (M.Eng.), Computer Science
Keene State College 1992 — 1995
Bachelor of Science (BS), Computer Science
Fairwinds Credit Union July 2008 - Present
Central Florida Chapter of Credit Unions February 2010 - January 2013
GTE Federal Credit Union August 2006 - July 2008
JPMorgan Chase Auto Finance 2001 - 2005
Bank of America 1996 - 2001
Oxford Resources Corp 1991 - 1996
Skills
Vendor Management, Portfolio Management, Team Building, Risk Management, Credit, Commercial Lending, Underwriting, Loans, Credit Unions, Process Improvement, Credit Analysis, Financial Analysis, Mortgage Lending, Consumer Lending, Banking, Credit Risk, Small Business Lending, Loan Origination, Commercial Banking, Insurance, Retail Banking, Lines Of Credit, Loss Mitigation, Cross Selling, Credit Cards, Financial Services, SBA, Relationship Management, Financial Risk, Mortgage Banking, Branch Management, Residential Mortgages, Refinance, Credit Scoring, Finance, Cash Management, Branch Banking, Management, Strategic Planning, Leadership, Customer Service
Education
New York Institute of Technology 1986 — 1988
Nassau Community College 1984 — 1986
GTE Financial February 2013 - October 2013
Credit Union Direct Corporation January 2011 - February 2013
GTE Federal Credit Union July 2004 - November 2010
Skills
Direct Sales, Banking, Credit, Finance, Indirect Lending, Auto finance, Negotiation, New Business Development, B2B, Sales, Sales Management, Insurance, Business Planning, Strategic Planning, Loans, Budgets, Business Development, Portfolio Management, Team Building, Customer Satisfaction, Customer Retention, Consumer Lending, Mortgage Lending
Education
University of Florida
Bachelor of Science (B.S.)
University of Florida
Precision Mazda & Mitsubishi April 2013 - Present
Pazos Law Firm August 2011 - Present
Hungry Howies January 2004 - May 2013
GTE Federal Credit Union May 2008 - January 2010
Skills
Marketing, Inventory Management, Clerical Skills, Accounts Payable, Accounting, Customer Satisfaction, Outlook, Phone Etiquette, Cashiering, Access, Microsoft Word, Teamwork, PowerPoint, Credit, Office Management, Microsoft Excel, Process Scheduler, Administration, Critical Thinking, Microsoft Office, Accounts Receivable, Customer Retention, Team-oriented, Hiring, Sales, Interviews, Administrative..., Cash Handling Experience, Management, Employee Training, Cash Register, Team Leadership, People Skills, QuickBooks, Training, Customer Service, Payroll, Telephone Skills, Filing, Human Resources, Data Entry, Invoicing, Banking, Inventory Control, Spreadsheets, Employee Relations, Appointment Scheduling, Dependable Team Player, Pay Close Attention to..., Purchasing
Education
Saint Leo University 2014 — 2016
Master of Science (MS), Criminal Justice/Law Enforcement Administration
Saint Leo University 2012 — 2013
B.A, Criminal Justice
University of Tampa 2011 — 2012
BS, Criminology
Hillsborough Community College 2005 — 2010
Associates in Arts, Liberal Arts
A.P. Leto High School
Diploma, Liberal Arts
GTE Financial May 2013 - Present
GTE Federal Credit Union October 2011 - May 2013
GTE Federal Credit Union May 2005 - October 2011
GTE Federal Credit Union February 2004 - May 2005
GTE Federal Credit Union June 2003 - February 2004
IBM Southeast Employees' Federal Credit Union February 2002 - June 2003
Skills
Consumer Lending, Process Improvement, Customer Satisfaction, Banking, Leadership, Training, Strategic Planning, Troubleshooting
Education
University of South Florida
Bachelor of Arts, Elementary Education
Decorating Den Interiors May 2012 - Present
Mercedes Events and Design January 2010 - Present
GTE Federal Credit Union August 2002 - August 2011
Skills
Event Planning, Event Management, Customer Service, Social Media Marketing, Contract Negotiation, Time Management, Budgets, Direct Marketing, Social Media, Email Marketing, Corporate Events, Marketing, Marketing Strategy, Outlook, Team Building, Negotiation, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Interior Design
Education
St. Petersburg College
Associate's degree
GTE Financial July 2015 - Present
GTE Financial July 2014 - Present
Home Loan Alliance, LLC., a Division of GTE Financial February 2014 - June 2014
Home Loan Alliance, LLC., a Division of GTE Financial October 2012 - February 2014
GTE Federal Credit Union March 2011 - October 2012
GTE Federal Credit Union March 2004 - February 2011
GTE Federal Credit Union January 2003 - February 2004
Skills
Mortgage Lending, Credit, Management, Program Management, Access, Loans, Process Improvement, Banking, Financial Analysis, Finance, Strategic Planning, Team Building, Leadership, Budgets, Financial Risk, Funding, Training, Underwriting, Risk Management, Customer Service, Microsoft Office
Education
University of South Florida 2007 — 2011
Bachelor's Degree, Bachelor of Arts (B.A.), Management
Brown Group Planning December 2013 - Present
Stay at home MOM January 1998 - May 2013
Stark Financial Strategies 2011 - 2013
Fortis Financial Group 1996 - 1998
American Express Financial Advisors 1994 - 1996
GTE Federal Credit Union 1991 - 1994
Savings Bank of Rockville 1985 - 1990
Skills
Customer Service, Budgets, Banking, Business Planning, Process Improvement, Operations Management, Organizational..., Leadership, Telephone Reception, Professional..., Solicitation
Education
Manchester Community College 1985 — 1989
Associate's Degree, Business Admnistration
rockville high school
GTE Federal Credit Union Electronic Access SupervisorGTE Federal Credit UnionNovember 1995 - Present
Education
Haslam College of Business at the University of Tennessee
Microsoft September 2015 - Present
Microsoft July 2013 - August 2015
GTE Financial May 2012 - June 2013
GTE Financial July 2010 - May 2012
GTE Federal Credit Union April 2009 - July 2010
Aerotek, Inc. September 2007 - February 2009
The Bank of Tampa May 2006 - September 2007
Education
University of South Florida 2012 — 2013
Bachelor’s Degree, Management Information Systems
University of South Florida 2003 — 2007
Bachelor’s Degree, Marketing
West Pharmaceutical Services December 2007 - March 2015
Flagship Title of Tampa, LLP, Tampa October 2003 - May 2005
GTE Federal Credit Union April 2001 - August 2003
MetLife July 2000 - April 2001
Suncoast Schools Federal CU January 1999 - July 2000
Skills
Microsoft Office, SAP Implementation, SAP Accounting, Six Sigma, Dale Carnegie, Notary Public, Account Reconciliation, Budget Process, Capital Projects, Fixed Assets, Payroll, Financial Accounting, Accounts Payable, Internal Audit, External Audit, Sarbanes-Oxley Act, Manufacturing Operations, Cost Accounting, Cost Management, Derivatives, Banking, Variance Analysis, Standard Costs, Bank Reconciliation, Accruals, Inventory Valuation, Physical Inventory, Journal Entries, Kronos Timekeeping, Lean Manufacturing, Monthly Close Process, Financial Reporting, General Ledger, Accounts Receivable, Accounting, Financial Statements, Invoicing, Cash Management, Budgeting, Management, Auditing, Microsoft Excel, BlackLine
Education
Baker College of Flint 1993 — 1998
Bachelor's Degree, Accounting and Computer Science, 3.4
T. Rowe Price July 2013 - Present
GTE Financial December 2010 - July 2013
GTE Financial December 2004 - December 2010
GTE Federal Credit Union December 2003 - December 2004
Uniform City June 2003 - December 2003
Skills
Instructional Design, Adult Education, Captivate, Microsoft Office, Premiere, Photoshop, Illustrator, Live Meeting, Learning Management..., Positive Energy, Interpersonal Leadership, Credit Unions, Financial Literacy..., Learning Management..., Customer Satisfaction, Onboarding, Talent Management, Staff Development, Human Resources, Call Centers, ADDIE, Project Management, Training, Customer Service
Education
University of South Florida 2002 — 2008
B.A, Mass Communication, Graduated with Honors and Magna cum Laude
University of South Florida 2002 — 2008
M.A, Adult Education
University of South Florida 1998 — 2002
Graduate Certificate in Leadership in Adult Education, Adult and Continuing Education and Teaching
GTE Financial 2011 - Present
The Depository Trust & Clearing Corporation 2009 - 2011
GTE Federal Credit Union 2003 - 2009
Invesco US 2000 - 2003
Education
University of Central Florida
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
University of Denver
Master of Business Administration (M.B.A.)
Oracle June 2014 - Present
Oracle October 2011 - June 2014
Pillar Data Systems September 2009 - October 2011
Pillar Data Systems 2007 - September 2009
GTE Federal Credit Union 2003 - 2007
Qwest Communications 2000 - 2003
Nortel Networks March 1998 - May 2000
KJZZ/KBAQ/Sun Sounds 1996 - 1997
Skills
Information Techology, Business Alignment, Technical Management, Executive Management, Technology Management, Storage, Data Center, Information Technology, Cloud Storage, High performance NAS, SAN Storage, Disaster Recovery, Enterprise Software, Enterprise Storage, Infrastructure, Performance Tuning, Storage Architecture, Storage Solutions, VMware, Networking, Storage Management, Cloud Computing, Storage Area Networks, Storage Virtualization, Entrepreneurship, Managed Services, iSCSI, Virtualization, Professional Services, NAS, Solution Selling, Deduplication, SaaS, Oracle, HP, Building Relationships, High Availability, Business Continuity, SAN, NetApp, High Performance..., Fibre Channel, Servers, Sales Enablement, Business Alliances, Pre-sales, Brocade
Education
Art Institute of Colorado 1993 — 1995
AAS, Music and Video Production
Bettendorf High School 1985 — 1986
GTE Federal Credit Union July 2010 - Present
Jenny Craig February 2007 - February 2009
Education
University of Connecticut 2000 — 2004
Database Mining Lab April 2008 - Present
First Financial Federal Credit Union 2003 - 2007
Community First Credit Union of Florida 2000 - 2002
Capital City Bank 1998 - 2000
GTE Federal Credit Union 1991 - 1994
Education
University of South Florida 1987 — 1991
AchieveGlobal February 2012 - January 2014
Manpower / AchieveGlobal March 2010 - February 2012
Dental Designs/Heartland Dental Care March 2009 - February 2010
Manpower October 2008 - March 2009
RedVector April 2008 - August 2008
The Visual Spectrum / Heron Publishing November 2002 - January 2008
GTE Federal Credit Union June 2002 - September 2002
Saint Leo University August 2001 - May 2002
Skills
Recruiting, Outlook, Advertising, Customer Service, Marketing, Sales, Microsoft Excel, Microsoft Word, Interviews
Education
Saint Leo University 1999 — 2002
B.A., Business Administration/Marketing
GTE Federal Credit Union August 2008 - Present
Education
University of Central Florida - College of Business Administration 1997 — 2001
GTE Federal Credit Union May 2009 - Present
Aegis Business Credit January 2009 - May 2009
The Bank of Tampa August 2005 - December 2008
SunTrust Bank January 1999 - August 2005
Education
University of Tampa - John H. Sykes College of Business 2004 — 2006
MBA, Marketing
University of South Florida 1994 — 1996
Bachelor of Science, Finance
Gaither High School 1988 — 1991
Diploma
GTE Financial July 2010 - Present
GTE Federal Credit Union 1990 - 2008
Skills
Banking, Credit, Financial Analysis, Risk Management, Loans, Strategic Planning, Asset Managment, Financial Reporting, Finance, Accounting, Auditing, Financial Risk
Education
University of South Florida 1982 — 1985
BA, Accounting & MIS
LT03
Frontier Communications Corp September 2012 - Present
Trupro Energy, LLC July 2011 - September 2012
Trupro, LLC. January 2011 - September 2012
Shores, Tagman, Butler & Co. PA January 2008 - January 2011
GTE Federal Credit Union August 2004 - January 2008
Skills
Asset Managment, Corporate Finance, Financial Forecasting, Financial Goals, 10K
Education
Florida Southern College
Bachelors in Accounting, Accounting
Florida Southern College
Bachelors in Business Administration, Finance
GTE Federal Credit Union February 2008 - Present
GTE Federal Credit Union April 2007 - February 2008
Education
University of South Florida 2005 — 2006
Business, Marketing
Hillsborough Community College 2002 — 2005
Business Administration, Business
Field Eddy Insurance October 2012 - Present
GTE Federal Credit Union August 2005 - September 2010
Bank of America April 2001 - July 2005
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Accounting
Saint Paul University
GTE Federal Credit Union March 2005 - Present
Bank of America June 1994 - November 2004
Education
Hollins University
B.A, Economics; Business Concentration
Cherry Bekaert LLP November 2014 - Present
Fontana CPAs December 2013 - October 2014
Spence Marston Bunch Morris October 2011 - December 2013
Salmon Sims Thomas & Associates January 2010 - October 2011
GTE Federal Credit Union July 2005 - July 2006
Nielsen Media Research February 2000 - June 2005
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Bookkeeping, QuickBooks, Accounts Payable, Tax, Financial Accounting, Auditing, Journal Entries, Accounts Receivable, Tax Preparation, Income Tax, GAAP, Riss Assessment, Internal Controls, Financial Analysis, Sarbanes-Oxley Act, Financial Statements, Financial Audits, Finance, Accruals, Bank Reconciliation, Forecasting, Corporate Tax, Budgets, Payroll, CPA, IFRS, Balance, Fixed Assets, Payroll Taxes, External Audit, Revenue Recognition, Sarbanes-Oxley, Leadership, US GAAP, Tax Research, Tax Accounting, Management, Variance Analysis, Management Accounting, Time Management, Peachtree, Analysis, Tax Returns, Consolidation, Cost Accounting, Sales Tax
Education
The University of Texas at Arlington 2008 — 2009
Bachelor of Business Administration (BBA), Accounting, 3.42
Tarrant County College 2006 — 2007
Associate of Arts (AA), Business Administration, Management and Operations, 3.81
Universidad ICESI 1997 — 1998
Bachelor of Business Administration (BBA), Computer Science
University of Tampa
Master of Business Administration (M.B.A.), Non-Profit/Public/Organizational Management
GTE Federal Credit Union April 2010 - Present
Looking for a new challenge September 2009 - September 2009
Achieva Credit Union January 1995 - January 2009
Pizza Hut January 1991 - January 1995
Skills
Project Management, Team Building, Training, Credit, Banking, Strategic Planning, Process Improvement, Risk Management, Call Center, Budgets, Executive Management, Change Management, Financial Analysis, Vendor Management, Customer Service, Leadership, Coaching, Portfolio Management, Operations Management
Education
University of Phoenix 1999 — 2001
MBA, Business
Eckerd College 1992 — 1995
BA, Business Management
Family Historian August 1991 - Present
National Weather Service June 2012 - Present
GTE Federal Credit Union October 2006 - January 2012
American Red Cross August 2005 - December 2005
New Spirit Credit Union June 2000 - October 2005
Sky Bank April 1993 - May 2000
First Citizens Bank June 1986 - December 1991
Skills
Customer Service, Microsoft Excel, Microsoft Word, Accounts Receivable, Accounts Payable, Outlook, Microsoft Office, 10 Key, Spreadsheets
Education
William Rainey Harper College 2003 — 2003
MS Excel Certificate, MS Excel
Columbiana County Career and Technical Center 1996 — 1997
EMT-B, Emergency Medical Technology/Technician (EMT Paramedic)
DTCC January 2011 - Present
J.P. Morgan Retirement Plan Services August 2006 - January 2011
Chase Investment Services, Corp August 2006 - May 2009
Focus Ten of Florida October 2004 - August 2006
Capital One January 1997 - January 2004
GTE Federal Credit Union January 1995 - January 1997
Education
University of Phoenix 2008 — 2010
BS, Business
University of Phoenix 2007 — 2010
Bachelors of Science, Business Management
GFP High School
Hillsborough Community College
Baby's Snack Box August 2011 - Present
Providence Community Housing September 2006 - Present
GTE Federal Credit Union November 2001 - June 2006
Skills
Budgets, Strategic Planning, Banking, Organizational..., Marketing Strategy, Consumer Lending, Event Planning, Finance, System Administration, Credit Unions, Financial Reporting, Management, Analysis, Leadership, Team Building, Project Management, Customer Service, Non-profits, Policy, Financial Analysis, Process Improvement
Education
Southern University at New Orleans 1990 — 1998
Bachelors of Science, Business Administration
GTE Federal Credit Union June 2006 - Present
Education
University of South Florida 1992 — 1996
Bachelor of Science, Marketing
Pinellas County Schools October 2011 - Present
stay at home mom October 2005 - October 2011
GTE Federal Credit Union April 1998 - October 2005
Education
St. Petersburg College 1997 — 1999
n/a, Art
Michelle's Cakes Galore June 2010 - Present
GTE Federal Credit Union January 2006 - March 2011
GTE Federal Credit Union November 2002 - December 2005
GTE Federal Credit Union August 2000 - November 2002
Suncoast Schools Federal Credit Unon October 1994 - July 1999
Suncoast Schools Federal Credit Union October 1990 - July 1999
Skills
Training, Consumer Lending, Technical Support, Small Business, Business Process Design, SQL, Accounting, Database Administration, Cake Artist, Mortgage Underwriting
Education
Comp TIA 2003 — 2003
Certification, A+ Certification Software and Hardware
University of South Florida 1997 — 1999
Bachelor of Science (B.S.), Managing Information Systems Technology
Hillsborough Community College 1994 — 1996
Liberal Arts, Business Administration and Management, General
GTE Federal Credit Union June 2005 - October 2010
GTE Federal Credit Union October 2003 - June 2005
GTE Federal Credit Union June 1999 - October 2003
GTE Federal Credit Union May 1997 - June 1999
Flamingo Bank August 1993 - January 1995
Flamingo Bank April 1992 - August 1993
Riverside National Bank of Florida September 1991 - March 1992
Riverside National Bank of Florida May 1988 - September 1991
First Federated Savings February 1987 - May 1988
First Federated Savings November 1986 - February 1987
Education
USF 2005 — 2005
Certificate, Women in Management
Dale Carnegie 2002 — 2002
Step Up to Leadership, Certificate
Florida Credit Union Leaque 2002 — 2002
Member Service, Certificate
USF 2002 — 2002
Coaching & Mentoring, Certificate
Florida Credit Union Leaque 2001 — 2001
Consumer Lending, Certificate
American Institute of Banking 1989 — 1989
Principles of Banking, Certificate
Davidson County Community College 1985 — 1985
GED, High School/Secondary Diplomas and Certificates
Western High School 1981 — 1983
Diploma, High School/Secondary Diplomas and Certificates
GTE Federal Credit Union July 2013 - Present
Verizon Communications September 2005 - August 2010
Ford Motor Credit Company August 1998 - June 2005
Skills
Microsoft Office, Outlook, PowerPoint, Microsoft Word, Internet Explorer, Application Processing, Customer Risk, Help Desk Support, Password Resets, Branch Operation, Call Center, Customer Service, Call Quality, Process Improvement, Negotiation, Outstanding..., Credit, Passion for Helping..., Customer Satisfaction, Credit Unions, Positive Energy, Leadership, Software Documentation
Education
Nova Southeastern University 2012 — 2013
Lane College 1991 — 1995
Bachelor of Arts (B.A.), Sociology
Wells Fargo Home Mortgage October 2012 - January 2014
PinPoint Staffing 2014 - 2014
MCA March 2011 - September 2011
GTE Federal Credit Union October 2010 - November 2010
Taylor, Bean & Whitaker July 2008 - June 2009
PCI Companies February 2004 - June 2008
Radian Guaranty January 2001 - January 2004
Skills
Mortgage Lending, Mortgage Underwriting, Compliance, Credit Analysis, Appraisals, New Home Purchase, Refinance, Residential Mortgages, Due Diligence, FHA
Education
Penn State University
Bachelor's Degree