Henderson Glass
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Henderson Glass Employees
Lancaster Glass Service June 2015 - Present
Self Employed October 2013 - Present
Henderson Glass May 2011 - October 2012
Belle Tire July 2008 - May 2011
Aflac November 2007 - July 2008
Todd Lancaster Photography August 1988 - December 2007
Arnies Auto Glass, Inc. July 2006 - July 2007
Enterprise Rent-A-Car December 2005 - July 2006
Hillsdale College July 1991 - August 1995
Skills
Lightroom, Sports Photography, Photography, Portrait Photography, Wedding Photography, Wedding Photojournalism, Family Photography, Photoshop, Marketing, Sales, Public Relations, Customer Service, New Business Development, Cold Calling, Networking, Advertising, PowerPoint, Microsoft Office, Insurance, Social Media, Microsoft Word, Microsoft Excel, Social Media Marketing, Social Networking, Process Scheduler, Management
Education
Lansing Community College 1989 — 1991
Photography
Hillsdale High School 1985 — 1989
Fifth Third Bank October 2008 - Present
Crawford & Company 2006 - 2008
Henderson Glass 2005 - 2006
Spirited Auctions 2002 - 2006
Doyle & Ogden Insurance 2004 - 2004
Foremost Insurance 2000 - 2004
Carleton Equipment Company, Inc. 1999 - 2000
Skills
Critical Thinking, Problem Solving, Collaborative..., Active Listening, Mathematics, Analysis, Sales and Marketing, Superior Computer Skills, Microsoft Office, Financial Accounting, Customer Service, Customer Retention, Commercial Insurance, Claims Management, Rental Management, Community Marketing, Collections, Quality Control, Contract Negotiation
Education
Ferris State University 1996 — 1998
Bachelor of Science (B.S.), Business Administration
Davenport University
current, MBA Master's Degree Program
Henderson Glass 2013 - Present
Mott Children's Hospital October 2012 - Present
Skills
Clinical Research, Cell Culture, Data Analysis
Education
University of Michigan 2011 — 2015
Bachelor of Science (BS), Neuroscience
Driver / logistics May 2011 - Present
Dallas Smith Trucking July 2001 - March 2008
R&K Trucking January 2001 - July 2001
Swift Transportation June 2000 - January 2001
Thompson IG., December 1998 - May 2000
Fenton Glass Service July 1996 - February 1998
Henderson Glass, February 1995 - July 1996
Burmaha,Ford Motor company, Detroit Electroplating 1993 - 1994
Skills
Trucking, Truck Driving, Passenger transport, Radio Broadcasting, Radio Producing, Glazing, Glass cutting, Analytical Chemistry, Cat rescue
Education
Southwestern High School
Graduate
Specs Howard School of Media Arts
Restricted Operator Permit for broadcasting, Radio and Television broadcasting
The Henry Ford June 2015 - Present
Kelly Services June 2012 - Present
Museum Experience Development, Historic Preservation January 2015 - May 2015
Preservation Eastern May 2014 - May 2015
Kelly Services June 2013 - December 2013
Dynamic Advisory Solutions December 2011 - June 2012
Kelly Services September 2011 - December 2011
CBS Radio Detroit (99.5 WYCD/ 104.3 WOMC) April 2011 - September 2011
Meadow Brook Hall May 2008 - September 2011
Henderson Glass September 2009 - April 2011
Skills
Historic Preservation, Marketing Communications, Advertising, Project Management, Editing, Lead Generation, Consulting, Time Management, Microsoft Office, Publishing, Event Planning, Facebook, Nonprofits, Social Media Marketing, Outlook, Social Networking, Digital Media, Public Speaking, Sales, Customer Service, Talent Management, Blogging, Customer Satisfaction, Social Media, Microsoft Excel, New Business Development, Proposal Writing, Fundraising, Management, Direct Marketing, Community Outreach, Networking, Leadership, Training, Human Resources, Research, Strategy, Temporary Placement, Newsletter Design
Education
Eastern Michigan University 2012 — 2015
Master of Science (M.S.), Historic Preservation
Oakland University 2006 — 2010
Bachelor of Arts (B.A.), Cum Laude, Anthropology, Business
Atlas EPS, a Division of Atlas Roofing Corp May 2013 - Present
Henderson Glass November 2012 - May 2013
The Greenery Day Spa and Salon June 2007 - August 2012
Tradehome Shoes October 2011 - May 2012
Skills
Marketing, Social Media Marketing, Email Marketing, Building Relationships, Marketing Communications, Customer Service, Event Planning, Social Media, Advertising, PowerPoint, Microsoft Word, Microsoft Excel, Retail, Sales, SPSS, Millenium, Market Research
Education
Grand Valley State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing and Finance Major
Gull Lake High School 2005 — 2009
Henderson Glass April 2015 - Present
Henderson Glass March 2014 - April 2015
Digital Content January 2014 - March 2014
Lips & Hips LLC January 2013 - December 2013
Society for College and University Planning October 2012 - August 2013
Environmental and Cultural Opportunities for Girls (ECO Girls) January 2012 - July 2013
Latino Family Services September 2012 - January 2013
IES Abroad April 2012 - June 2012
Skills
Community Outreach, Social Media, Non-profit Volunteer, Customer Service, Training, Facebook, Research, Blogging, Event Planning, Nonprofits, Time Management, Leadership, Fundraising, Volunteer Management, Social Networking, Social Media Marketing, PowerPoint, SPSS, Spanish, Retail, Retail Sales, HTML, CSS, WordPress, Fashion, Fashion Blogging
Education
University of Michigan 2011 — 2013
Bachelor of Arts (B.A.), Psychology, Women's Studies
Eastern Michigan University 2009 — 2011
Psychology, Dean's List
Henderson Glass June 2014 - Present
LogicalisUS January 2012 - May 2014
United States Air Force January 2009 - October 2010
Burger King May 2007 - September 2008
Meijer, Inc. SuperCenter April 2005 - April 2007
Skills
Help Desk Support, Active Directory, Servers, Troubleshooting, Network Security, BMC Remedy, VMware, Network Administration, Computer Hardware, Citrix, Software Installation, Windows Server, Windows 7, Technical Support, Microsoft Exchange, XP, Cisco VPN, Exchange 2010/2007/2003, Remedy Software, Cisco Technologies, Service Desk, Cisco IOS, Firewalls, VPN, DNS, Routers, Antivirus, Windows XP
Education
Davenport University 2011 — 2014
Associate's degree, Information Technology
Baker College of Owosso 2003 — 2005
Computer Science
Macomb Community College
Business Management
Henderson Glass April 2003 - Present
bd's mongolian barbeque November 2000 - December 2002
Basin Harbor Club May 2000 - October 2000
Stevens Pass Ski Resort October 1999 - April 2000
St Mary's Lodge and Resort May 1999 - October 1999
Skills
Sales, Restaurants, Customer Service, New Business Development, Food & Beverage, Inventory Management
Education
Michigan State University - The Eli Broad Graduate School of Management 1995 — 1999
Bachelor, Hospitality Business
Imagine It Promotions February 2015 - Present
Boss Business Solutions June 2014 - November 2014
Henderson Glass June 2013 - May 2014
Henderson Glass June 2012 - June 2013
The Energy Alliance Group of Michigan March 2013 - May 2013
Personal Assistance Options February 2011 - April 2013
Bay Valley Christian Church September 2010 - April 2013
Skills
Social Media, Marketing Communications, Marketing, Facebook, Event Planning, Sales, Market Research, Public Relations, Marketing Strategy, Advertising, Digital Marketing, Event Management, Microsoft Office, Customer Service
Education
Northwood University
Bachelor of Business Administration (BBA), International Business, 3.4/4.0
Delta College
Associate of Arts (AA)
Tock Services 2013 - Present
Action Criminal Defense Center 2009 - 2012
Great Lakes Glass Distributors 2008 - 2009
Diversified Glass Services 2006 - 2008
SAF-TI Glass Distributors 2003 - 2006
SAF-TI Glass Distributors 1999 - 2003
Henderson Glass 1995 - 1999
Dykstra Glass / Hoffer's Inc. 1987 - 1995
Skills
Courts, Private Investigations, Investigation, Litigation Support, Criminal Justice, Criminal Law, Legal Assistance, Evidence, Microsoft Office, Trials, Police, Criminal Defense
Education
Davenport University
Gateway Montessori November 2014 - Present
Michigan State University 2010 - Present
Henderson Glass August 2013 - Present
Referable.com May 2013 - Present
SpinUtopia LLC May 2011 - August 2011
Skills
Event Planning, Social Media, Event Management, Public Relations, Microsoft Office, PowerPoint, Facebook, Marketing Communications, Microsoft Word, Social Networking, Photoshop, Social Media Marketing, Public Speaking, Microsoft Excel, Customer Service, Advertising, Management, Marketing, Market Research, Research, Business Development
Education
Michigan State University
Bachelor of Communication, Applied Communication, Public Relations, 3.63
American University of Rome
Public Relations, Advertising, and Applied Communication
Teleperformance May 2015 - Present
Freelance Social Media/SEM/SEO Strategist November 2013 - July 2015
First General Credit Union October 2014 - May 2015
First General Credit Union August 2014 - September 2014
Henderson Glass June 2014 - August 2014
Barnes & Noble June 2006 - August 2014
Western Michigan University November 2011 - January 2013
Portage District Library July 2005 - August 2006
Skills
Social Media Marketing, Customer Service, Social Media, Facebook, Communication, Social Networking, Digital Marketing, Marketing Strategy, InDesign, Illustrator, Sales, Strategic Planning, Administrative Work, digital sales, Inventory Control, Google Analytics, Google Docs, Google+, Data Entry, Research, Microsoft Excel, Adobe Acrobat, Adobe Creative Suite
Education
Grand Valley State University 2009 — 2016
Bachelor's Degree, Advertising and Public Relations
Kalamazoo Valley Community College 2008 — 2014
Associate of Arts (AA), Communication and Media Studies
Portage Northern Highschool 2003 — 2007
Henderson Glass May 2015 - Present
Grand Valley State University August 2013 - August 2014
Aerials & Baranis Gymnastics Center September 2012 - August 2014
Dublin City University Business School May 2013 - August 2013
Events By Jessica Ann January 2013 - April 2013
Midland Community Center November 2009 - August 2012
Skills
Time Management, Organization, Event Planning, Flexibility, Leadership, Event Management, Problem Solving, Teaching, Microsoft Word, Creativity, Marketing, Efficiency, Social Media, Customer Service, Public Speaking, German, Phone Etiquette
Education
Grand Valley State University 2010 — 2014
Bachelor's Degree, Marketing, Business Management/Human Resource Management
Grand Valley State University 2010 — 2014
German minor
Total Filtration Services, a CLARCOR company January 2007 - Present
Diversified Glass Services June 2000 - January 2007
Henderson Glass 1996 - June 2000
Accessory Place 1990 - 1996
Skills
Performance Management, Leadership Development, Onboarding, Strategic Planning, Employee Engagement, Organizational..., Experienced Change Agent, Employee Relations, Employee Training, SPHR, HRIS, Process Improvement, Talent Management, Training, Leadership, Succession Planning, HR Policies, Employee Benefits, Management, Deferred Compensation, Human Resources
Education
Michigan State University
Bachelor of Science (B.S.)
Michigan State University
Bachelor’s Degree
SPHR certification
ADP May 2015 - Present
F. Lax Construction and X-Cel Restoration May 2014 - May 2015
Detroit Pistons August 2013 - April 2014
Palace Sports & Entertainment June 2013 - August 2013
Palace Sports & Entertainment October 2012 - June 2013
Henderson Glass October 2012 - January 2013
Skills
Marketing, Event Planning, Social Media, Sales, Sponsorship, Customer Service, Market Research, Time Management, Microsoft Office, Brand Management, Social Media Marketing, Social Networking, Marketing Research, PowerPoint, Consumer Behaviour, Market Planning, Management, Market Analysis, Trade Shows, Marketing Communications, Advertising, Event Management, Facebook, Leadership, Sports Marketing, Public Speaking, Public Relations, Business Development, Marketing Strategy
Education
Oakland University 2011 — 2014
Bachelor of Science (BS), Marketing
Echo Etching April 2008 - August 2012
Arnie's Glass Centers March 2007 - February 2008
UGA - National Association for the Self-Employed November 2005 - December 2006
A-Link Wireless Communications February 2003 - August 2003
Henderson Glass August 1989 - January 2003
Skills
Sales, Marketing, Sales Management, Account Management, Management, Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Project Management, Leadership, Marketing Strategy, Architectural Signs, Cold Calling, Retail, New Business Development, Inventory Management, Sales Operations, Customer Satisfaction, Team Building, Competitive Analysis, Operations Management
Education
Cornerstone University 2001 — 2003
Bachelor of Science (B.S.), Business Management, Magna Cum Laude
Cornerstone University
Modern Builders Supply July 2014 - Present
Modern Builders Supply March 2013 - July 2014
C&L Ward Bros. January 2013 - March 2013
Henderson Glass May 2006 - August 2011
Lowe's Home Improvement February 2005 - December 2005
Plywood Sales Corp December 1996 - October 2003
Skills
Doors, Sales, Siding, Store Operations, Customer Service, Driving Results, Store Management, Retail Sales, Associate Development, Inventory Control, Hiring, Hiring Employees, New Hire Training, Windows, Millwork, Commercial Sales, Residential Roofing, Metal Roofing, Blueprint Reading, Take-offs, commercial glass, Building Materials, Product Knowledge, Inventory Management, Contract Negotiation, Public Speaking, Account Management
Education
Lansing Community College 1985 — 1988
Secondary Education and Teaching
grand ledge high school
Blue Wheel Media January 2015 - Present
Blue Wheel Media August 2014 - December 2014
BRAVO BRIO Restaurant Group September 2012 - December 2014
Henderson Glass October 2013 - August 2014
Serra Chevrolet August 2011 - May 2012
Skills
Customer Service, Marketing Communications, Social Media Marketing, Microsoft Office, Social Media, Advertising Research, Public Speaking, Teamwork, Research, InDesign, PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, Facebook, Social Networking
Education
Oakland University 2012 — 2014
Bachelor of Arts (BA), Communication
Siena Heights University 2010 — 2011
Business Administration and Management, General
New Paradigm Promotional Marketing July 2013 - Present
Plum Hollow Country Club May 2008 - July 2013
Truscott Rossman August 2012 - April 2013
Henderson Glass January 2012 - July 2012
Truscott Rossman September 2011 - February 2012
Oak City Grille May 2011 - August 2011
Skills
Public relations writing, Strategic Public..., Communication, Crisis Communications, Social Media, Social Skills, Public Speaking, Organization, Press Releases, Media Relations, Public Relations, Social Media Marketing, Social Networking, Strategic Communications, PowerPoint, Microsoft Office, Facebook, AP Style, Event Planning
Education
Michigan State University 2009 — 2013
Bachelor of Arts, Communication, Specialization in Public Relations, Specialization in Health Promotion
Ferndale High School 2005 — 2009
Fiat Chrysler Automobiles (FCA) November 2014 - Present
Chrysler Group LLC May 2014 - Present
Grand Valley State University August 2013 - April 2014
DTE Energy May 2013 - August 2013
CVS Pharmacy February 2013 - May 2013
Henderson Glass March 2012 - July 2012
Panera Bread May 2010 - July 2012
Grand Valley State University September 2011 - December 2011
Skills
Spanish, Public Speaking, Social Media, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Spanish-speaking, Research, English-Spanish, Time Management, Leadership, Facebook, Email Marketing, Social Networking, Teamwork, SAP, SAP Business Objects, Sales Generation, Problem Solving, Direct Marketing, Customer Service..., Digital tracking, Collaborative Problem..., Event Planning, Project Management, Maximo, Pinterest, Promotional Document..., Anametrix, Continuous Process..., Online Research, Market Research
Education
Grand Valley State University 2010 — 2014
Bachelor of Business Administration (BBA), Marketing, International Business, Spanish, Graduation Cum Laude
Universidad San Ignacio de Loyola 2012 — 2012
Study abroad student, Culture studies, Marketing
Muskegon Community College 2009 — 2010
Dual Enrollment, English Language and Literature, General
Team Detroit June 2015 - Present
Aflac January 2015 - May 2015
Henderson Glass January 2014 - December 2014
Mt. Elliott Cemetery Association May 2014 - August 2014
Skills
Problem Solving, Business Decision Making, Team Leadership, Organization, Marketing Strategy, Advertising, Social Media, Social Media Marketing, Online Advertising, Leadership
Education
Grand Valley State University 2012 — 2016
Marketing and Business Management, GPA: 3.54
Macomb Dakota High School 2008 — 2012
Brightwing July 2015 - Present
Brightwing November 2014 - July 2015
Henderson Glass October 2013 - November 2014
Kalamata Greek Grill January 2012 - November 2014
Skills
Social Networking, Marketing Communications, Management, Leadership, Communication Skills, Advertising, Event Planning, Social Media Marketing, Market Research, Customer Service, Microsoft Excel, Team Leadership, Customer Satisfaction, Trade Shows, Time Management, Marketing, Business Intelligence, Social Media Blogging, Composing Press Releases, HootSuite, Google Analytics, Google Adwords
Education
Oakland University 2013 — 2015
Bachelor of Science (BS), Marketing
Total Health Care January 2013 - Present
Total Health Care August 2012 - Present
Meridian Health Plan August 2011 - August 2012
Health Alliance Plan September 2010 - September 2011
Comcast Spotlight, Local Advertising March 2003 - June 2010
Henderson Glass September 2000 - March 2003
Kitch, Drutchas May 1985 - April 1992
Skills
Healthcare, Marketing, Strategic Planning, Health Insurance, Customer Service, Marketing Communications, Public Speaking, Social Media, Employee Benefits, New Business Development, Account Management, Event Planning, Team Building, Microsoft Office, Public Relations, Budgets, Medicare, PowerPoint, Managed Care, Fundraising
Education
Hillsdale College 1981 — 1985
BA, English
Michigan Health Insurance
Resident Producer License Health
General Motors June 2015 - Present
Flagstar Bank July 2013 - May 2015
Affinity Group Credit Union January 2013 - July 2013
Flagstar Bank December 2010 - January 2013
Genisys Credit Union September 2006 - June 2010
Henderson Glass September 1992 - September 2006
Skills
Information Security, Operational Risk, Strategic Planning, Banking, Analysis, Loans, Team Building, PowerPoint, Finance, Sales Management, Consumer Lending, Customer Service, Mutual Funds, Credit, Coaching, Staff Development, Microsoft Excel, Microsoft Word, Human Resources, Branch Banking, Banking Operations, Internal Audit, Iso 9000, SOX Compliancy, Access Control, ITIL Certified, Sarbanes-Oxley Act
Education
Northwood University 2006 — 2008
BBA, Business Management, 3.76
Western Michigan University 1987 — 1989
General
Harmon Glass Doctor March 2001 - Present
Henderson Glass June 1986 - March 2001
Skills
Customer Service, Marketing Strategy, Negotiation, New Business Development, Account Management, Problem Solving, Strategic Planning, Team Building, Management, Marketing, Contract Negotiation, Sales Management, Sales, Insurance, Sales Operations, Selling, Trade Shows, Key Account Management, Pricing, Direct Sales, Customer Satisfaction, Sales Process, Customer Retention, B2B, Leadership, Business Planning, Purchasing, Business Development, Training, Budgets
Education
Thompson
FluiDyne Fluid Power May 2007 - Present
Hydraulic Parts Source June 1999 - May 2007
Henderson Glass August 1995 - May 1999
Skills
Windows Server, Troubleshooting, Microsoft Office, Active Directory, Servers, Computer Hardware, Customer Service, Management, Engineering, Manufacturing, Process Scheduler, Automation, Sales, Windows, Account Management, Sales Management, Negotiation, Purchasing
Education
Macomb Community College 1989 — 1995
Associated of Applied Science, Computer Communications
BorgWarner TorqTransfer Systems 2001 - Present
Homebodies Pet Care 1988 - 2002
Henderson Glass 1998 - 2000
Denny's 1992 - 1995
Skills
Event Planning, Problem Solving, Process Improvement, Project Planning, Customer Satisfaction, Documentation, SharePoint, Microsoft Office, Customer Service, Customer Relations, Automotive, Photoshop, Research, Writing, Administration, Teamcenter, DFMEA, Product Development, Engineering, Manufacturing, Continuous Improvement
Education
Davenport University
BBA, Marketing (Advertising and Promotions Specialty)
AutoMark Collision Center July 2004 - Present
AUTOMETRIC COLLISION October 1987 - July 2004
Henderson Glass July 1986 - September 1987
Maher Chevrolet Inc September 1984 - July 1986
Cylemation September 1983 - September 1984
Skills
Automobile, Vehicles, Automotive, Automotive Aftermarket, Automotive Repair, Parts, Profit, Customer Retention, Warranty, Customer Satisfaction, Continuous Improvement, Pricing, Inventory Management, Sales Process, Sales Operations, Team Building
Education
Oakland University 1984 — 1988
Engineering
Wayne State University 1981 — 1982
Mechanical Engineering
UPS May 2015 - September 2015
Ford Motor Company November 1999 - January 2015
Ford Motor Company November 1999 - January 2015
Henderson Glass June 1998 - November 1999
Collex Collsion Experts November 1994 - May 1998
Skills
Manufacturing, Automotive, Parts, Management, Lean Manufacturing, Continuous Improvement, Customer Service, Project Management, Leadership, Vehicles, Sales, Customer Satisfaction, Microsoft Excel, FMEA, Automobile, Strategic Planning, PPAP, Team Leadership, Training, Microsoft Word, Process Improvement, Operations Management, Cross-functional Team...
Education
Integrated Information Services, Inc 2009 — 2009
MCTS, MCP, Microsoft IT Certification
Oakland University 1989 — 1991
Business Management
Henderson Glass June 2013 - Present
Hendrson Glass March 1985 - May 2013
Skills
Manufacturing, Materials, Microsoft Excel, Microsoft Office, New Business Development, Kaizen, 5S, Continuous Improvement, PowerPoint, Marketing, Lean Manufacturing, Management, Customer Service, Process Improvement, Sales, Sales Management, Sales Operations, Account Management, Customer Satisfaction
Education
Ferris State University 1978 — 1982
Bachelor's degree, Automobile/Automotive Mechanics Technology/Technician
Quill August 2014 - Present
Quill July 2013 - August 2014
AT&T August 2012 - July 2013
AT&T May 2011 - August 2012
Henderson Glass January 2010 - December 2010
TOYS "R" US August 2007 - December 2009
M-Den August 2003 - January 2005
Skills
Advertising, Sales, Social Media, Customer Satisfaction, Customer Service, Event Management, Trade Shows, Marketing, Sales Operations, Social Media Marketing, Marketing Strategy, Direct Marketing, Social Networking, Marketing Communications, Direct Sales, New Business Development, Retail, Email Marketing, Salesforce.com, Event Planning, Training
Education
Oakland University 2007 — 2010
Bachelor of Science Degree, Marketing
Weber State University 2005 — 2007
FANUC Robotics February 2012 - March 2012
Henderson Glass 2006 - 2010
Education
Macomb Community College 2011 — 2012
Certificate, Multi-Skilled Technician