Infosys BPO Ltd
Infosys BPM the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing solutions. CEO: Anantha Radhakrishnan CFO: Nishit Shah Number of employees: 38,641 as of December, 2018 Headquarters: Bengaluru, India Parent organization: Infosys Subsidiaries: Infosys McCamish Systems LLC,
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Infosys BPO Ltd Employees
Infosys BPO Ltd. January 2011 - Present
Infosys BPO June 2008 - January 2011
Caliber Point Business Solutions April 2004 - May 2008
Tracmail January 2003 - December 2003
Skills
Pre-sales, Solution Design, Insurance, BPO, Team Management, Transition Management, People Management, Outsourcing, CRM, Business Development, Solution Architecture, Business Transformation, Management, Operations Management, Business Process, Management Consulting, Consulting, Change Management
Education
IIM Ahmedabad 2009 — 2010
Certificate Program in Business Management, Business Administation
AICPCU 2008 — 2009
Associate in General Insurance, P&C Insurance
Rai University 2004 — 2006
PGDBA, Marketing
SIES College of Science, Arts and Commerce 1999 — 2002
Bachelor of Commerce, Computers
Sacred Heart High School
SSC
Infosys July 2015 - Present
Infosys November 2014 - July 2015
Infosys January 2013 - October 2014
Infosys July 2011 - December 2012
Infosys BPO Ltd October 2010 - July 2011
Infosys BPO Ltd October 2009 - September 2010
Infosys BPO Ltd June 2007 - September 2009
Wipro BPO June 2004 - June 2005
Skills
Microsoft Dynamics, Axapta, Requirement..., Software Implementation, Software Consulting, ERP, Supply Chain, Logistics, Software Project..., Business Analysis, Pre-sales, Requirements Analysis, Solution Architecture, Requirements Gathering, SDLC, Business Process Design, Microsoft Dynamics AX, Business Development, Management
Education
International Management Institute - IMI 2005 — 2007
P.G.D.B.M, Marketing & Systems
Delhi University 2000 — 2004
Bachelors of Information Science, Computer Science
Kulachi Hans Raj Model School 1998 — 2000
Physics, Chemistry & Mathematics
Infosys Public Services May 2014 - Present
Infosys August 2012 - April 2014
Infosys Ltd December 2007 - August 2012
Infosys January 2008 - July 2012
Infosys BPO LTD October 2004 - August 2007
Skills
Business Analysis, Vendor Management, Team Management, SDLC, Service Delivery, Pre-sales, Software Project..., Project Management, Outsourcing, Business Development, Program Management, Agile Methodologies, ITIL, Quality Center, Team Leadership, Requirements Analysis, Leadership, CRM, Management
Education
St.Josephs college of busniess administration 2012 — 2013
Executive - MBA, HR/Finance
Mangalore University 2001 — 2004
Bachelor of Commerce (B.Com.), Human Resources Management/Personnel Administration, General
Deutsche Bank February 2010 - Present
Deutsche Bank Group September 2007 - February 2010
Mphasis December 2006 - September 2007
Infosys BPO Ltd April 2006 - December 2006
Genpact Analytics March 2005 - April 2006
Centre for Good Governace September 2002 - March 2005
Centre for Development Economics January 2001 - August 2002
Skills
Research, Management, Equities, Investment Banking, Business Intelligence, Financial Modeling, Fixed Income, Business Analytics, Business Analysis, Risk Management, Financial Services
Education
Indian Institute of Management, Bangalore 2005 — 2006
General Management Program for Executives, Management
Delhi University 1998 — 2001
Master of Philosophy (MPhil), Economics
Infosys BPO Ltd August 2013 - Present
Infosys BPO Ltd May 2009 - August 2013
WNS Global Services Pvt Ltd May 2003 - May 2009
Bharti Airtel Limited May 2002 - December 2002
ONIDA, Mirc Electronics Ltd June 1998 - May 2002
Academy of HRD 1997 - 1998
Skills
GPHR, Organization Development, HR Business Partner, Competency Management, Talent Management, Performance Management, Organizational..., Personnel Management, Employee Engagement, HRIS, Organizational..., Management, Human Resources, HR Policies, Leadership, Performance Appraisal, Employee Relations, Talent Acquisition, Mergers & Acquisitions, Screening, Recruitments
Education
XLRI Jamshedpur 1997 — 2007
Doctoral, Competency Based HR
Siva Sivani Institute of Management 1995 — 1997
PGDBA - HR, HR
Osmania University 1993 — 1995
MA, English
ERP and ERP Corp September 2011 - Present
ReqRoute, Inc November 2010 - August 2011
ACG Tech Systems March 2010 - October 2010
Infinite Dimensions Inc July 2008 - November 2009
Infosys BPO Ltd July 2007 - March 2008
Lanco Global Systems Inc. July 2005 - June 2007
Intelligroup Asia Pvt. Ltd. June 2003 - June 2005
vSplash 2000 - 2003
Skills
Employee Relations, Employee Self Service, SAP HR, Talent Acquisition, Benefits Negotiation, Payroll, Business Process..., HR Policies, Applicant Tracking..., Change Management, HRIS, Human Resources, Internet Recruiting, Leadership, Management, Outsourcing, Performance Management, Personnel Management, Recruiting, Resource Management, Screening, Talent Management, Technical Recruiting, Vendor Management
Education
UCLA 2013 — 2014
UCLA Extension - Certificate in Human Resource Administration
Pondicherry University 2001 — 2003
Master of Human Resource Management
Human Resources Certification Institute
PHR Certification, Human Resources
Cognizant January 2015 - Present
Cognizant December 2012 - December 2014
Wipro BPO April 2012 - November 2012
Wipro BPO December 2008 - March 2012
Infosys BPO Ltd. August 2007 - November 2008
Infosys BPO Ltd October 2006 - July 2007
Infosys BPO Ltd October 2005 - September 2006
Infosys BPO Ltd March 2004 - October 2005
Dell International Services January 2003 - February 2004
Skills
Team Management, BPO, Transition Management, Pre-sales, Offshoring, Outsourcing, Telecommunications, Project Planning, Program Management, Business Analysis, Business Transformation, Process Improvement, MIS, Quality Assurance, BPO Project & Program..., Process Consulting, Change Management, Requirements Analysis, Performance Management, Transition, Project Implementation, Project Budgeting, Communications..., Escalation Management, Crisis Management, Business Process..., Due Diligence, Employee Rebadging, Customer Relations, PMO, Outsourcing feasibility..., Quality Management, Process Mapping, Process Optimization, Operations Management, Profit Center Management, Transitions, Process Migration, Budgeting, People Management, SLA, Process Engineering, Solution Design, Management Consulting, Knowledge Management, Customer Satisfaction, Stakeholder Management, Risk Management, Account Management
Education
Madurai Kamaraj University 1998 — 2002
Bachelor of Engineering, Information Technology
Seventh Day Adventist High School, Madurai, Tamil Nadu 1997 — 1998
High school, Computer Science
Rosary High School, Baroda, Gujarat 1995 — 1996
Secondary School, General Studies
Direct Supply Inc October 2014 - Present
Infosys BPO Ltd June 2013 - October 2014
FIS Global March 2011 - January 2012
FIS Global 2011 - 2012
Comcast Cable June 2005 - March 2008
Wilson Farms September 2003 - February 2005
Grammercy Park Physicians February 1999 - August 2002
Skills
Telecommunications, Critical Thinking, Clerical Skills, Call Center
Education
Buffalo State College
Criminal Justice
Infosys July 2013 - Present
Infosys July 2009 - July 2013
Infosys BPO LTD. February 2007 - June 2009
Dell International Services (I) Pvt. Ltd. November 2006 - February 2007
Oxford Brookes University September 2003 - June 2005
Skills
Transitions, Offshore Project..., Legal Services, Program Management, Project Management, Service Delivery, Transition Management, Consulting, BPO, Business Analysis, Business Development, Strategic Consulting, Business Process..., Change Management, Business Transformation, Leadership, Management, Strategy, Training, Risk Management, Management Consulting, Six Sigma, Team Management, Legal Assistance, Start-ups, Business Planning, Analysis, IT Service Management, Team Leadership, Analytics, Vendor Management, Project Planning, CRM, Outsourcing, Business Process..., Business Process
Education
Oxford Brookes University 2003 — 2005
MBA, Business Administration
Said Business School 2003 — 2004
Certificate of Entrepreneurship, Entrepreneurship
University of Mumbai 1994 — 1998
Bachelor of Commerce, Accounting & Management
Infosys BPO April 2013 - Present
Infosys BPO May 2007 - Present
Infosys BPO Ltd January 2013 - April 2013
Hewlett Packard 2002 - 2004
Skills
Business Analysis, Mergers, CRM, Team Management, Management, BPO, MIS, Human Resources, Strategy, Performance Management, Mergers & Acquisitions, Deferred Compensation, Employee Benefits, Employee Engagement
Education
Symbiosis Institute of Management Studies 2005 — 2007
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
GENPACT LLC December 2010 - Present
Axis Risk Consulting (A Genpact Company) January 2009 - October 2010
Lehman Brothers March 2008 - December 2008
Infosys April 2006 - December 2007
Infosys BPO Ltd April 2004 - March 2006
Infosys Technologies Ltd 2002 - 2004
Skills
Employee Engagement, Performance Management, HR Consulting, Employee Relations, Personnel Management, International..., Change Management, Recruiting, Project Planning, Executive Search, Human Resources
Education
University of Pune 2000 — 2002
MBA- HR
Goldman Sachs May 2010 - Present
Infosys BPO Ltd May 2007 - June 2010
Infosys BPO May 2005 - April 2007
Dresdner Kleinwort 2000 - 2005
Salomon Smith Barney 1999 - 2000
PRT 1997 - 1999
Tata Consultancy Services 1995 - 1997
Skills
Analytics, Fixed Income, Capital Markets, Financial Modeling, Equities, Risk Management, Business Strategy, Business Development, Quantitative Analytics, Financial Risk, Outsourcing, Investment Banking, SDLC, Management, Analysis, Vendor Management, Valuation, Business Analysis, Leadership
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MS Computational Finance
Institute of Management Technology, Ghaziabad 1992 — 1995
M.S. Computer Science
Sardar Patel Vidyalaya
Infosys BPO January 2013 - Present
Infosys BPO October 2011 - December 2012
Infosys Bpo Ltd. October 2008 - September 2011
Infosys BPO April 2008 - September 2008
Infosys BPO May 2007 - March 2008
HeroITES 2006 - May 2007
HeroITES December 2003 - April 2006
Skills
Business Process Mapping, BPO, Marketing Strategy, Budgets, Project Coordination, Service Delivery, Business Process..., Vendor Management, Transition Management, Sales Management, Team Management, Outsourcing, Transformations, Call Centers, Pre-sales, Resource Management, Six Sigma, Human Resources, Sla, Management Consulting, Retail, Employee Engagement, Cross-functional Team..., Customer Experience, Process Management, Operations Management, CRM, Program Management, Change Management, Time Management, Business Transformation, Business Analysis, Talent Acquisition, Management, Business Process, Leadership, Offshoring, MIS, Business Development, Project Management, Operational Excellence, Process Improvement, Business Strategy, Relationship Management, Workforce Management, Performance Management, Process Excellence, Project Delivery, Business Process..., Customer Satisfaction
Education
Delhi University 2002 — 2005
Bachelors of Commerce, Commerce
Vivekanand School 2001 — 2002
High School, Commerce, Commerce
SAP Global Delivery,Bangalore May 2007 - Present
SAP Australia May 2008 - October 2008
Bristlecone( A Mahindra group Company) November 2005 - May 2007
Infosys BPO Ltd January 2004 - November 2005
Education
Osmania University 2001 — 2003
MBA, Human Resource Management and Marketing
Osmania University 1997 — 2000
B.Com
Infosys BPO Ltd. April 2010 - Present
Satyam Computers Limited August 2008 - March 2010
Infosys BPO November 2007 - August 2008
ADP Inc 2003 - 2007
Ivy Comptech 2002 - 2003
GE Capital 2000 - 2002
Skills
Vendor Management, BPO, Outsourcing, Team Management, Transition Management, CRM, Service Delivery, Pre-sales
Education
Osmania University 1991 — 1994
BA, Economics
Hyderabad Public School
Beroe Inc October 2009 - February 2013
Beroe Inc November 2008 - October 2009
Reuters India Pvt Ltd February 2007 - August 2008
Infosys Bpo Ltd October 2005 - February 2007
Skills
Project Management, Market Research, Business Analysis, Analysis, Market Analysis, Market Intelligence, Data Analysis, Marketing Research, Analytics, Competitive Analysis, Team Management, Competitive Intelligence, Management Consulting, Business Intelligence
Education
Next Level Purchasing 2013 — 2013
Senior Professional in Supply Management, SPSM® certification from Next Level Purchasing
Indian Institute of Management, Bangalore 2011 — 2011
Risk Management of Commercial Contracts
Bharathiar University 2002 — 2005
B.sc, Physics
Infosys BPO January 2013 - Present
Infosys BPO October 2012 - December 2012
Infosys BPO Ltd February 2012 - October 2012
Infosys BPO October 2010 - January 2012
Infosys BPO July 2008 - September 2010
Infosys BPO May 2006 - May 2008
Dell January 2003 - May 2006
Skills
Cisco Call Manager, Unity Connection, Operations Management, Telecommunications, Process Improvement, Vendor Management, Six Sigma, BPO, Supply Chain Management, Team Management, Management, Service Delivery, MIS, Transition Management, Outsourcing, Process Management, Business Analysis, Procurement, Business Development, Quality Center, Sterling Commerce, Retail, SAP BCM phone System, Technical Support, Telecom Expense..., Telecommunication..., Project Management
Education
Symbiosis Center for Distance Learning Pune India 2004 — 2007
PGDBA, Marketing
Delhi University 1997 — 2000
BSc, Physics