Integrated Voice Solutions

Description

Address: 385 Main St, Wakefield, MA 01880 Phone: (781) 853-0400Category: : : Website: : Place name: : Hours: : : Website: http://integratedvoicesolutions.com/ Category: Telecommunications Contractor Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Integrated Voice Solutions Posting publicly on the Web Write a review Reviews Be the first to review

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Integrated Voice Solutions Employees

Employee
Years
Job
Industry
Jonathan Scannelli Jonathan Scannelli Greater Boston Area Details
Jonathan Scannelli's Integrated Voice Solutions Experience January 2004 - August 2008
Job Tier 2 MSP engineer at Corporate [IT] Solutions
Industry Information Technology and Services
Experience
Corporate [IT] Solutions   December 2013 - Present
Sals Clothing Restoration   January 2009 - January 2013
Beechwoods Software   July 2010 - October 2011
Circuit City  January 2003 - May 2009
Computexx   January 2006 - February 2009
Integrated Voice Solutions   January 2004 - August 2008

Skills
Troubleshooting, Testing, Operating Systems, Visio, Windows Server, Databases, Networking, Software Installation, Information Technology, Microsoft Technologies, Integration, Device Drivers, Cloud Computing, Vendor Management, Security, Enterprise Software, Resource Management, Management, Customer Service, A Certified, Training, Team Building, SAN

Education
University of Massachusetts at Lowell   2003 — 2009
shy of a bachelors degree, Computer Engineering

Minuteman Regional High School   1998 — 2002
Diploma, Computer Technology

Ronald Desjadon Ronald Desjadon Chelsea, Massachusetts Details
Ronald Desjadon's Integrated Voice Solutions Experience 2011 - 2012
Job Intern at Blue Flame Industries
Industry Think Tanks
Experience
BlueFlame Industries   January 2011 - Present
Macy's  July 2013 - September 2013
Integrated Voice Solutions   2011 - 2012

Skills
Microsoft Office, Computer Proficiency, Creative Writing, Creativity, Antique Restoration, People Skills, Leadership, Customer Service, Integrated Marketing

Education
Salem State University   2012 — 2015
Bachelor’s Degree, Entrepreneurial and Small Business Operations

North Shore Community College   2010 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Pope John XXIII High School   2006 — 2009

Carla Quinn Carla Quinn Chattanooga, Tennessee Details
Carla Quinn's Integrated Voice Solutions Experience October 2006 - September 2007
Job Technology Professional
Industry Information Technology and Services
Experience
Play Dog Excellent   May 2012 - Present
Chattanooga State Community College  2015 - 2015
McCright & Associates, LLC   May 2008 - October 2011
Integrated Voice Solutions   October 2006 - September 2007
Mannington Commercial Flooring   February 2005 - October 2006
Diebold Election Systems  February 2004 - February 2005
Bellsouth Business Systems  2000 - 2002

Skills
PHP, Visual Basic, MS Access, Oracle SQL Developer, Java, Microsoft Office, Databases, Management, Training, Software Documentation, Testing, Communication, Customer Service, Access, Team Leadership, Client Liaison, Sales, Presentation Skills

Education
Chattanooga State Community College   2012 — 2015
Associate of Applied Science, Database Management

Matt Pumphrey Matt Pumphrey Greater Boston Area Details
Matt Pumphrey's Integrated Voice Solutions Experience October 2004 - Present
Job Consultant Senior Software Engineer at Integrated Voice Solutions
Industry Computer Software
Experience
Integrated Voice Solutions   October 2004 - Present
Luxotica Group (Lens Crafters)   September 2006 - April 2008
Verizon Enterprise Solutions  August 2001 - October 2004
Putnam Investments  November 1999 - April 2001
Verizon Wireless  May 1996 - November 1999

Skills
HTML, VoIP, VXML, IVR DEVELOPMENT - EXPERT, CONVERGYS INTERACTION..., EDIFY - EXPERT, SALES, SALESFORCE.COM, SQL - EXPERT, MICROSOFT VISIO - EXPERT, SWITCH INTEGRATION, BACK END INTEGRATION, DATABASE, SPEECH RECOGNITION, MQ SERIES, SOAP

Education
Boston University   1998 — 1999
Software Engineering

University of Massachusetts Boston   1994 — 1995
Computer Science

Northeastern University   1985 — 1991
Bachelor of Science in Electrical Engineering, Electrical Engineering, 3.24 (Major Cumulative)

Billy Tindell Billy Tindell Chattanooga, Tennessee Area Details
Billy Tindell's Integrated Voice Solutions Experience May 2009 - December 2009
Job Life Benefits Specialist at Unum
Industry Banking
Experience
EverythingYouNeed_TN   November 2012 - Present
Unum  January 2011 - Present
SunTrust Bank  December 2009 - January 2011
Integrated Voice Solutions   May 2009 - December 2009
Covista Communications  October 2008 - January 2009
Covista Communications  July 2007 - January 2009
City of Athens Parks and Recreation   June 2000 - October 2006
Sports Barn  2005 - 2006
Athens-McMinn County YMCA   June 2000 - June 2005

Skills
Management, Account Management, Team Building, Strategic Planning, New Business Development, Sales, Telecommunications, Training, Time Management, Customer Service, Networking, Sales Operations, Business Development, Process Improvement, Program Management

Education
The University of Tennessee at Chattanooga   2007 — 2010
M.B.A., Business

University of Tennessee-Knoxville   2002 — 2006
B.O.A., Commercial Recreation Management

University of Tennessee-Knoxville   2002 — 2006

Jennifer Deaton Jennifer Deaton Chattanooga, Tennessee Area Details
Jennifer Deaton's Integrated Voice Solutions Experience 1998 - 2003
Job
Industry Hospital & Health Care
Experience
Results Physiotherapy  August 2013 - September 2014
Memorial Hospital  September 2005 - August 2012
Integrated Voice Solutions   1998 - 2003

Skills
EMR, Microsoft Office, Strategic Planning, Cpr Certified, Healthcare, Hospitals

Education
Chattanooga State Community College   2003 — 2005
Radiologic Sciences, Radiologic Sciences

Belmont University   1995 — 1997
Sociology, Spanish

Ohio University   1993 — 1994
Microbiology, Spanish

Dell Stinnett-Christy Dell Stinnett-Christy Greater Atlanta Area Details
Dell Stinnett-Christy's Integrated Voice Solutions Experience January 1992 - June 1994
Job Principal Consultant at Decision First Technologies
Industry Information Technology and Services
Experience
Decision First Technologies  January 2011 - Present
RYLA Inc.  December 2009 - December 2010
ZC Sterling  December 1999 - December 2009
Horizon Health Systems  June 1994 - December 1999
Integrated Voice Solutions   January 1992 - June 1994

Skills
Business Objects, Crystal Reports, Web Intelligence, Database Design, C#, Project Management, SQL, Dashboard, Oracle, Data Warehousing, Business Intelligence, Databases, Universe Design, T-SQL, Oracle PL/SQL..., Microsoft SQL Server, Management, Program Management, Software Development, .NET, Performance Tuning, ETL, Java, Data Modeling, Stored Procedures, Systems Analysis, SSIS, PL/SQL

Education
University of Massachusetts, Amherst   1979 — 1983
BS, Bachelors Degree with Independent Concentration in Computer Programming, Mil Science, and Russian

Paul Sawyer Paul Sawyer Greater Boston Area Details
Paul Sawyer's Integrated Voice Solutions Experience July 2010 - September 2013
Job IVR and VUI Design Consultant
Industry Computer Software
Experience
Independent Consultant  November 2014 - Present
Integrated Voice Solutions   July 2010 - September 2013
VUI Cloud   June 2010 - December 2012
Strategic Staffing Solutions  September 2011 - March 2012
IVR Design Group   November 2009 - December 2010
France Telecom R&D  April 2008 - October 2009
Paul Sawyer Consulting   June 2007 - April 2008
Nuance Communications (formerly ScanSoft Inc.)   January 2004 - May 2007
Nuance Communications  2004 - 2007
Wildfire Inc.   2001 - 2003

Skills
Voice User Interface..., VUI Design, ivr interaction design, Usability Testing, ivr requirements..., User Interface Design, Interaction Design, IVR, Requirements Analysis, Human Computer..., Usability, User Interface, Human Factors, CSS, Contextual Inquiry, Speech Recognition, User-centered Design, Usability Engineering, User Research, Persona

Education
Univ. of Texas at Austin
MS, Computer Science

Joan Erlanger, PMP, PMI-ACP Joan Erlanger, PMP, PMI-ACP Hartford, Connecticut Area Details
Joan Erlanger, PMP, PMI-ACP's Integrated Voice Solutions Experience August 2009 - August 2011
Job Sr. IT Project Manager
Industry Information Technology and Services
Experience
Dealertrack Technologies  August 2011 - June 2015
Integrated Voice Solutions   August 2009 - August 2011
ING Financial Services  September 2003 - January 2009
Edify / S1 Corporation   May 1997 - September 2003
Aetna US Healthcare  1995 - 1997

Skills
Software Project..., Program Management, PMP, IVR, Agile Methodologies, Project Management, Agile Project Management, Scrum, Project Portfolio..., Project Planning, Cross-functional Team..., MS Project, SDLC, SharePoint, Kanban, Team Leadership, Vendor Management, Requirements Analysis, VRU, Process Improvement, Software Development, Oracle, Quality Assurance, Edify, vehicle registration..., Business Analysis, Resource Management, Requirements Management, Professional Services, Call Centers, Visio, Business Requirements, Integration, Management, Requirements Gathering, Account Management, Pre-sales, Web Development, CTI, Enterprise Software, IT Strategy, VoIP, Telephony, Software Documentation, Business Process..., Strategic Partnerships, Business Process, Business Strategy, Testing, User Acceptance Testing

Education
LIU Post
Bachelor of Science (BS), Business Marketing

Mohit Mahajan Mohit Mahajan Indianapolis, Indiana Area Details
Mohit Mahajan's Integrated Voice Solutions Experience 1996 - 1997
Job Manager of Application Development at PAR North America
Industry Automotive
Experience
PAR North America  January 2014 - Present
CarBuyCo  2012 - January 2014
ADESA  1997 - 2012
Integrated Voice Solutions   1996 - 1997
Goodyear Tire & Rubber Company  1992 - 1993

Skills
Process Improvement, Automotive, SDLC, Business Analysis, Project Planning, Solution Architecture, Software Development, Integration, Budget Process, Team Building, SOX Compliancy, Salesforce.com, Cloud Computing, Requirements Analysis, SOA, Software Project..., Architecture, SQL, Troubleshooting, SharePoint, CRM, Team Leadership, Enterprise Software, Management, Leadership, Cross-functional Team..., Program Management, Vendor Management, Business Intelligence, Budgets, IT Strategy, Business Process..., ERP, Product Management, Agile Methodologies, Visio, IT Management, Project Portfolio..., SaaS

Education
The University of Tennessee at Chattanooga   1994 — 1996
Masters, Computer Sciences

Punjab Engineering College   1988 — 1992
Bachelors, Electrical Engineering

India

Jessica A Law Jessica A Law Columbia, South Carolina Area Details
Jessica A Law's Integrated Voice Solutions Experience November 2009 - March 2011
Job
Industry Information Technology and Services
Experience
BlueCross BlueShield of SC  July 2010 - Present
Advanced Automation Consulting  July 2010 - June 2012
Integrated Voice Solutions   November 2009 - March 2011
Syntellect, Incorporated   January 1998 - November 2009
A Creative Factory   2005 - 2005
W. P. Law, Inc.   January 1990 - January 1997

Skills
IVR, Visio, Troubleshooting, PHP, SQL, XML, Project Management, PVCS, Visual Basic, SDLC, HTML, Java, JavaScript, MS Project, Agile Methodologies, Databases, CSS, Eclipse, C++, Software Development, Call Centers, .NET, Integration, Management, Programming, Enterprise Software, Technical Support

Education
DeVry University   1998 — 2000
BS, Computer Information Systems

Arizona State University   1992 — 1996
Bachelor's degree, Business Administration and Management, General

Greg Byers Greg Byers Charlotte, North Carolina Area Details
Greg Byers's Integrated Voice Solutions Experience November 2005 - August 2006
Job Platform Implementation Specialist at SHAZAM Network ITS, Inc.
Industry Computer Software
Experience
VEXIS Systems  August 2014 - May 2015
11th Dimension Sciences   April 2014 - August 2014
CSC  March 2010 - February 2014
Self Employed  April 2007 - March 2010
Business Control Systems  August 2006 - March 2007
Integrated Voice Solutions   November 2005 - August 2006
S1-Edify Corporation   July 1998 - November 2005
National Technology Group  April 1997 - July 1998
BellSouth Corporation  November 1996 - September 1997
Ingersoll Rand  January 1990 - April 1996

Skills
Integration, CRM, IVR, Business Analysis, Professional Services, Marketing, Enterprise Software, Cloud Computing, CTI, Requirements Analysis, Pre-sales, SDLC, Telecommunications, Project Management, Product Management, Program Management, Cross-functional Team..., New Business Development, Telephony, Call Centers, Vendor Management, Strategic Planning

Education
Southern Connecticut State University   1977 — 1981
B.S., Economics\Marketing

Tami Gonterman Tami Gonterman Sacramento, California Area Details
Tami Gonterman's Integrated Voice Solutions Experience December 2009 - March 2013
Job IT Manager III IT Corporate Operations at Dish Network
Industry Computer Software
Experience
Dish Network  April 2014 - Present
Dish Network  February 2013 - Present
Integrated Voice Solutions   December 2009 - March 2013
DeVry University  2009 - 2010
Syntellect, Inc  September 2006 - December 2008
Syntellect, Inc  August 2005 - September 2006
Syntellect  May 1998 - May 1999
Syntellect  March 1996 - May 1998

Skills
Project Management, Telecommunications, Software Development, SQL, Visio, IVR, SDLC, VoIP, Agile Methodologies, Call Center, MS Project, Requirements Analysis, Telephony, Integration, Software Project..., Business Analysis, Vendor Management, Program Management, Software Documentation, Process Improvement, Call Centers, Copy Editing, Technical Writing, Proposal Writing, Report Writing, Process Flow..., Workflow Management, Enterprise Software, Management, Scrum, Testing, Cloud Computing, SaaS, Microsoft Project

Education
DeVry University - Tampa   2009 — 2010
BS, Business Administration w/ an emphasis in Technical Communication

Glendale Community College   2003 — 2005
AS, Chemistry

DeVry, Phoenix   1992 — 1994
CIS

STHS

Eric Smith-Breeden Eric Smith-Breeden Raleigh-Durham, North Carolina Area Details
Eric Smith-Breeden's Integrated Voice Solutions Experience January 1993 - December 1993
Job Program Manager at MDeverywhere
Industry Computer Software
Experience
MDeverywhere, Inc  October 2007 - Present
MDeverywhere, Inc  October 1998 - October 2007
First Assurance, LLC   January 1996 - September 1998
Well Bred Boxer   January 1994 - December 1996
Integrated Voice Solutions   January 1993 - December 1993

Skills
Healthcare Information..., Process Improvement, HIPAA, EMR, Healthcare Consulting, Revenue Cycle, Healthcare, EHR, Six Sigma, Business Analysis, Hospitals, Software Project..., Practice Management, Vendor Management, Project Management, HL7

Education
The University of Tennessee at Chattanooga   1995 — 1998
MBA, Operations Management

The University of Tennessee at Chattanooga   1988 — 1992
BS, Marketing

Gary Groat Gary Groat Phoenix, Arizona Area Details
Gary Groat's Integrated Voice Solutions Experience February 2010 - Present
Job Consultant at Integrated Voice Solutions
Industry Computer Software
Experience
Integrated Voice Solutions   February 2010 - Present
Syntellect  November 1994 - October 2008
DSET Laboratories   September 1993 - September 1994
Sperry Flight Systems  January 1984 - August 1992

Skills
IVR, Software Development, Eclipse, CTI, VoIP, SQL, C, Visual Basic, Speech Recognition, Agile Methodologies, XML, C++, Unix, Java, Object Oriented Design, Scrum, Subversion, C#, JavaScript, HTML, Linux, Programming

Education
DeVry University   2000 — 2002
•Bachelor of Science in Technical Management, on the application side

Glendale Community College   1996 — 1999
Programming

DeVry Institute of Technology   1980 — 1983
Associate of Applied Science in Electronic Engineering Technology, Electronic Engineering