AETNA US HEALTHCARE
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... CEO: Mark Bertolini (29 Nov 2010–) Headquarters: Hartford, Connecticut, United States Revenue: 60.54 billion USD (2017) Parent organization: CVS Health Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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AETNA US HEALTHCARE Employees
UnifyHR November 2014 - Present
CONEXIS April 2010 - November 2014
CONEXIS November 2000 - April 2010
Aetna US HealthCare 1998 - 1999
Prudential HealthCare 1992 - 1999
Skills
Employee Benefits, Sales, Benefits Administration, Health Insurance, Insurance, COBRA, Health Savings Accounts, Leadership, Account Management, Vendor Management, Disability Insurance
Education
St. Mary's College of California 1983 — 1985
BS, Business Management
California State University-Fresno 1978 — 1981
Bachelor of Arts (B.A.), Business
ITT Technical Institute January 2015 - Present
ITT Technical Institute January 2015 - Present
MHMRA of Harris County February 2010 - October 2014
United Behavioral Health October 2007 - January 2010
FIRST STEP COUNSELLING LIMITED August 2006 - August 2007
Health Administration Services January 2004 - November 2005
Johnson Group Home January 2001 - January 2005
Aetna US Healthcare November 1998 - August 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, Mental Health, Crisis Intervention, Psychotherapy, Community Outreach, Nonprofits, Psychology, Case Management, Social Services, Adolescents, Social Media, Counseling Psychology, Leadership, Treatment, Family Therapy
Education
Prairie View A&M University 2006 — 2007
Master of Arts (M.A.), Counseling Psychology
College of Biblical Studies-Houston 2001 — 2005
Bachelor of Science (BS), Christian Leadership
Techstars June 2014 - Present
Sols June 2013 - February 2015
Card Gnome March 2010 - June 2013
General Electric October 2007 - March 2010
General Electric 2005 - 2007
Aetna US Healthcare May 2003 - August 2003
Skills
Accounting, Product Development, Team Building, Social Media Marketing, Digital Marketing, E-commerce, Acquisitions, Due Diligence, Auditing, Lean Startup, Early-stage Startups, Business Strategy, New Business Development, Corporate Development, Business Planning, Leadership, Online Marketing, User Experience, Sales, Product Marketing, Online Advertising, Competitive Analysis, Business Development, Analysis, Corporate Finance, Management, Financial Modeling, Strategic Planning, Entrepreneurship, Digital Strategy, Strategic Partnerships, Project Management, Product Management, Mergers & Acquisitions, Marketing, CRM, Executive Management, Start-ups, Finance, Strategy, Venture Capital, IT Project & Program..., Team Management, Analytics
Education
Case Western Reserve University 2001 — 2005
BS, Information Systems & Economics
Universiteit Maastricht 2004 — 2004
Study Abroad, Economics
Lower Merion High School 1997 — 2001
Seasons Hospice & Palliative Care August 2014 - Present
Crozer Keystone Hospice January 2010 - Present
Crozer Keystone Hospice January 2010 - August 2014
Delaware County Memorial Hospital September 2010 - January 2013
Taylor Hospital June 2007 - January 2010
Taylor Hospital January 2006 - July 2009
Taylor Hospital April 1998 - July 2006
Aetna US Healthcare January 1996 - January 1998
Magee Rehabilitation Hospital January 1991 - January 1996
Sacred Heart Hospital January 1989 - January 1990
Skills
Certified Hospice and..., Pain Management, Acute Care, Case Management, Case Managment, Healing, Healthcare, Home Care, Hospitals, Management, Medical/Surgical, Meditation, Nursing, Oncology, Palliative Care, Patient Education, Rehabilitation, Social Services, Surgery, Wellness, ICU, Telemetry, Nursing Care, Patient Safety, Wound Care, Health Education, Teaching, End of Life, BLS, Infection Control, Patient Advocacy, Medical-Surgical
Education
University of Phoenix 2007 — 2009
BSN, Nursing Science
Delaware County Community College
Associate of Science, Nursing
Cardinal O'Hara High School 1979 — 1982
high school, General
Delaware County Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Phoenix November 2009
Bachelor of Science, Nursing
Happy Destinations Travel Agency June 2014 - Present
For Tall Girls January 2013 - Present
Physician’s Professional Mgt January 2006 - Present
Baptist South Medical Center December 2004 - September 2006
Aetna US Healthcare August 2002 - March 2003
Receivables Process Management June 2002 - July 2002
Windsor Auto June 2001 - May 2002
Norrell Temp Agency January 2000 - April 2001
Auburn University at Montgomery June 1999 - December 2000
Skills
Customer Service, Microsoft Office, Healthcare, Insurance, Medicare, Health Insurance, HIPAA, Medical Billing, Medical Terminology, CPT, ICD-9, Process Improvement, Medical Coding, HCPCS, Microsoft Excel, Revenue Cycle, Healthcare Management, Healthcare Reimbursement, IDX, Claims Resolution, Medical Compliance, Revenue Cycle Management, Workers Compensation, Medicare/Medicaid..., Healthcare Consulting, Data Entry, Administrative..., 10 Key
Education
Troy State University
MBA-in progress
NIT
Diploma, Medical Billing and Coding
Auburn University at Montgomery
Bachelor of Science in Biology, Biology/Environmental Science
Tuskegee University
LANXESS June 2008 - September 2011
RJ Lee Group May 2006 - October 2007
Mercer Health & Benefits October 2003 - April 2006
HealthAmerica/HealthAssurance Pennsylvania January 2001 - September 2003
HealthAmerica/Healthassurance Pennsylvania January 2001 - September 2003
Aetna US Healthcare June 1998 - December 2000
Skills
Performance Management, HR Policies, Employee Benefits, Succession Planning, HRIS, Employee Engagement, Employee Relations, Change Management, Talent Management, Benefits Administration, Human Resources, Onboarding, Organizational..., Recruiting, Training, Team Building, Deferred Compensation, HR Consulting, Job Descriptions, Employee Handbooks, Personnel Management, Labor Relations, Industrial Relations, Performance Appraisal, COBRA, Talent Acquisition, Employment Law, Compensation, FMLA, Job Evaluation, Employee Training, New Hire Orientations, Job Analysis
Education
California University of Pennsylvania 1994 — 1998
Bachelor's degree, Communications and Public Relations
California University of Pennsylvania 1994 — 1998
Certification, Women's Studies
Magellan Rx September 2004 - Present
JDRF 2012 - Present
American Diabetes Association September 2009 - November 2011
PharmaCare 2001 - 2005
AdvancePCS 1997 - 2001
Aetna US Healthcare 1997 - 1998
Office of Governor Frank Keating 1997 - 1998
U.S. House of Representatives 1995 - 1997
Skills
Consultative Selling, Problem Solving, Public Speaking, Fundraising, Account Management, Forecasting, Healthcare, Contract Negotiations, Strategic Planning, Contract Negotiation, New Business Development, Managed Care, Sales Management, Customer Relations, Marketing Strategy, Team Building, Negotiation, Employee Benefits, PBM, Business Strategy, Health, Direct Sales, Budgeting, Customer Service, Analysis, Pharmacy Benefit..., Budgets, Health Insurance, Qualifying Prospects, Sales, Business Development, Cold Calling, Data Analysis, CRM, Pharmacy, Diabetes, Key Account Management, Territory Management, Sales Presentations, Leadership, Selling, Business Planning, Disease Management, Process Improvement, Medicare, Medicare Part D, Management, Cross-functional Team..., Healthcare Industry, Strategy
Education
Arizona State University, W. P. Carey School of Business 1999 — 2001
MBA, MBA
Oklahoma State University 1990 — 1994
Bachelor of Science (BS), Political Science and Government
Glaukos Corporation February 2015 - Present
Cyberonics May 2002 - November 2014
Gentiva Health Services October 2000 - May 2002
Good Samaritan Hospital March 1996 - October 2000
Aetna US Healthcare April 1993 - March 1996
Skills
Managed Care, Market Access, Health Policy, Medical Devices, Healthcare, Medicare, Cross-functional Team..., Outcomes Research, Healthcare Industry, Healthcare Information..., Strategic Planning, Government, Leadership, Health Economics, Economics, Health Economic..., Neurostimulation, Global Strategic..., Health Technology..., Government Affairs, Political Action..., Epilepsy, Healthcare Reimbursement, Payer Relations, Product Launch, Oncology, Hospitals, Cardiology, Management
Education
Dowling College
MBA
State University of New York College at Oneonta
BS
Indiana University/Kelley School of Business/Institute for International Business October 2013 - Present
Indiana University/Kelley School of Business/Institute for International Business June 2012 - August 2013
Siemens Healthcare/Medical Solution May 2011 - May 2012
Siemens Healthcare/Medical Solutions December 2009 - May 2011
Kirby Nelson Orthodontics June 2004 - July 2009
Epidemic Design November 2000 - July 2009
Multicom, Inc. August 1999 - March 2002
Aetna US Healthcare April 1994 - July 1999
Skills
Budgets, Program Management, Sales, Management, Customer Service, SAP, Training, PowerPoint, Time Management, Marketing, CRM, Teamwork, Recruiting, Process Improvement, Research
Education
Ricks College 1983 — 1984
General Education
Auburn Senior High School 1979 — 1983
General Education
Gap International May 2012 - Present
IMS Health August 2010 - November 2011
Breastcancer.org April 2005 - January 2010
Moveable Feast February 1998 - May 2003
Professional Detailing Network 1997 - 1998
Aetna US Healthcare 1995 - 1996
Aetna US Healthcare 1993 - 1995
Skills
Business Strategy, Product Management, Business Development, Cross-functional Team..., Marketing Strategy, Product Marketing, Strategy, Strategic Planning, Leadership, Management, Marketing, Consulting
Education
University of Pennsylvania - The Wharton School 2009 — 2011
MBA, Marketing; Entreprenurial Management
University of Michigan 1986 — 1990
BA
Duke University
Certificate in Nonprofit Management
Middlesex Hospital May 2015 - Present
Middlesex Hospital May 2015 - Present
The Connecticut Hospice August 2008 - April 2015
MetLife Auto & Home August 2001 - July 2008
Aetna US Healthcare 2000 - July 2001
Harbor Hill Health Care Center 1999 - 2000
Masonicare 1993 - 1999
Hospital of St. Raphael June 1991 - November 1993
Norwalk Hospital June 1990 - June 1991
Skills
Healthcare, Long-term Care, Medicare, Insurance, Health Insurance, Healthcare Management, Nursing, HIPAA, Case Managment, Hospitals, Healthcare Information..., EMR, Newsletters, Managed Care, Employee Benefits, Customer Service, Workers Compensation, Public Speaking, Software Documentation, Microsoft Excel, Utilization Management
Education
St. Vincent's College of Nursing 1988 — 1990
Diploma, Nursing RN
Eastern Connecticut State University 1983 — 1987
BA, Sociology
Vanguard Medical Group Primary Care January 2012 - Present
Vanguard Health Solutions January 2012 - Present
NJAFP 2008 - 2012
Cranford Family Practice November 2002 - December 2011
Innovative Health Solutions 1996 - 1998
ChoiceCare 1991 - 1995
Aetna US Healthcare 1988 - 1991
US HEALTHCARE 1988 - 1991
Aetna USHealthcare 1988 - 1991
Skills
Clinical Research, Business Strategy, Community Outreach, Consulting, Disease Management, EHR, EMR, Entrepreneurship, Fundraising, HIPAA, Health Care Reform, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Informatics, Leadership, Leadership Development, Managed Care, Management, Management Consulting, Marketing Strategy, Medical Devices, Medical Education, Medicare, Medicine, Nonprofits, Operations Management, Physician Relations, Physicians, Primary Care, Process Improvement, Program Development, Program Management, Public Health, Public Speaking, Start-ups, Strategic Planning, Strategy, Surgery, Teaching, Team Building, Wellness
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA, Management
Bucknell University 1966 — 1970
Bachelor of Science (B.S.), Biology, General
Physicians Interactive February 2015 - Present
Medivo, Inc January 2012 - January 2015
WebMD 2010 - January 2012
WebMD 2005 - 2010
Ascend Media February 2003 - September 2005
MultiMedia Healthcare 2000 - 2003
Aetna US Healthcare November 1993 - December 2000
Skills
Healthcare, Medical Education, Pharmaceutical Industry, Managed Care, Oncology, Healthcare Information..., Pharmaceutical Sales
Education
Drexel University
First Children Services November 2014 - Present
Sutherland Global Services (Formerly Apollo Health Street) August 2012 - November 2014
Saint Joseph's Hospital of Atlanta Outpatient Imaging Center August 2008 - June 2012
OMI Diagnostics Northside June 2002 - February 2007
Insights Marketing and Promotions June 2000 - June 2002
AETNA US HEALTHCARE July 1993 - June 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Budgets, HTML, C, Public Speaking, Editing, Strategic Planning, Negotiation, Administrative..., Hospitals, Accounts Receivable, Medical Coding, ICD-9, CPT, Healthcare, Insurance, Data Entry, Nonprofits, Event Planning, Team Building
Education
Brown Mackie College (Founded as Asher School of Business) 2002 — 2003
Associate Degree, Accounting; English / Communication
Bloomfield College 1989 — 1990
The William Paterson University 1985 — 1987
English / Communication
Aetna September 2005 - Present
Aetna US Healthcare January 2001 - May 2002
Prudential life Insurance January 1998 - August 2000
Skills
Customer Service, Healthcare, Analysis, Microsoft Excel, PowerPoint, Research, Invoicing, Life Insurance, Agile Methodologies, Auditing, Benefits Administration, Brokers, Business Analysis, CPT, Claims Management, Commercial Insurance, Data Analysis, Digital Marketing, Disability Insurance, ERP, Entrepreneurship, Financial Analysis, General Insurance, HIPAA, ICD-9, Integration, Liability, Managed Care, Management, Management Consulting, Marketing, Medicaid, Medical Billing, Medical Terminology, Medicare, Microsoft Office, Process Improvement, Product Management, Program Management, Project Management, Project Planning, Property, Reinsurance, Relationship Management, Risk Management, SAP, SAS, Software Documentation, Software Project..., Training
Education
Mercer County Community College 1998 — 2000
Computer Science and Mathematics courses, Information Technology
Delhi University 1994 — 1997
M.Phil, Sociology
Delhi School of Economics 1992 — 1994
M.A, Sociology
Miranda House 1989 — 1992
B.A, Sociology, History, English
Notre Dame Academy 1987 — 1989
Plus 2, Economics, Socilogy, English, Hindi, History
Mt. Carmel Convent 1976 — 1987
Elemantary to High School, Arts, Science, Math
MTK Consulting Limited July 2008 - Present
Westcom Group August 2008 - December 2013
NGK & Associates March 2010 - June 2011
Continental Corporate Rentals & Heavy Equipments Limited August 2008 - October 2009
Trinity Group November 2002 - September 2008
Elite Mortgage Services, LLC June 2004 - March 2006
Aetna US Healthcare November 2000 - October 2002
DPC February 1995 - August 1998
MIDAS Merchant Bank Limited November 1991 - September 1993
Alpha Tutors & MAYO Associates 1991 - 1993
Skills
Accounting, Budgeting, Excel, Banking, Administration, Spreadsheets, Financial Planning, Word, Management Consulting, Financial Management, Microsoft Excel, Managerial Finance, Strategic Financial..., Budgets, System Administration, Strategy, Microsoft Word, Risk Management, Access, Finance, Process Improvement, Management, Business Planning, Business Strategy, Business Analysis, Entrepreneurship, Tax, Team Leadership, Internal Controls, Auditing, Corporate Finance, Business Development, Accounts Receivable, Negotiation, Project Planning, Team Building, Accounts Payable, Financial Reporting, Policy, Payroll, Project Management, Analysis, Strategic Planning, Change Management, Mergers & Acquisitions, Internal Audit, Financial Accounting, Financial Modeling, Financial Analysis, Training
Education
Columbia University - School of International and Public Affairs 1998 — 1999
MIA, International Affairs
University of Ibadan 1996 — 1998
M.Sc., Economics
University of Lagos 1992 — 1993
M.Sc., Finance
Obafemi Awolowo University 1986 — 1990
B.Sc. (Hons), Management & Accounting, First Class
The Polytechnic, Ibadan. Nigeria. 1984 — 1986
Ordinary National Diploma, Accountancy, Distinctions
Government Technical College, Osogbo. Osun State. 1981 — 1983
Ordinary National Diploma, Accountancy, Distinctions
K.B. Genealogy & Research October 2005 - Present
Family History Researchers, Inc. September 2010 - January 2013
Generous Genealogist.com 2012 - 2012
Prudential Financial August 2000 - August 2005
Aetna US Healthcare July 1995 - August 2000
Skills
Public Speaking, Blogging, Online Research, New England Genealogy, Genealogy, Family History, Teaching, Research, Irish Citizenship By..., Naturalization Records, Irish Genealogy, Military Records, History, Books, Proofreading, Training, Technical Writing, Editing, Social Networking
Education
Boston University 2011 — 2011
Certificate in Genealogical Research
Lake Forest Graduate School of Management 1998 — 2000
M.B.A, General
Eastern Illinois University 1992 — 1994
B.A., Psychology
Lowe's Companies, Inc. June 2014 - Present
Continental Office Environments - A Herman Miller Dealer July 2011 - December 2012
Sanofi US May 2004 - June 2011
FedEx Services September 1997 - May 2004
HealthAmerica 1997 - 1998
Aetna US Healthcare September 1991 - September 1997
Education
Art Institute of Pittsburgh 2010 — 2013
Bachelor of Applied Science (BASc), Interior Design, 3.5
The University of Memphis 1986 — 1990
Bachelor's degree, Russian Language and Literature & History
Marchon Eyewear April 2013 - Present
Sleepy's LLC March 2010 - April 2013
US Census Bureau October 2008 - March 2010
Marcum & Kliegman LLP March 2008 - May 2008
Deloitte January 2006 - March 2008
Robert Half Finance & Accounting May 2005 - November 2005
Saint-Gobain July 2004 - February 2005
Aetna US Healthcare July 2002 - July 2004
Skills
Recruiting, Hiring, Talent Acquisition, Applicant Tracking..., Sourcing, Screening, Corporate Recruiting, Job Fairs, Reference Checking, Internal Audit, Retail, Background Checks, Personal Training, Government, Presentations, Full-cycle Recruiting, Attention To Detail, Client Relationship..., Staff Training, Group Presentations, Sales Recruitment, Onboarding, CRM, Employee Relations, Leadership, SDLC, Human Resources, Performance Management, Temporary Placement, Consulting, Interviews, Management, Training, Talent Management
Education
Drexel University - LeBow College of Business 1999 — 2002
BS, Finance & Accounting
Springfield High School 1994 — 1998
Drexel University
Bachelors of Science, Business Administration Concentration in Finance and MIS
Trinity Integrated Solutions, Inc. April 2014 - Present
Aetna April 2012 - April 2014
Aetna US Healthcare March 2003 - April 2012
FirstEnergy August 2000 - March 2003
Skills
Access, Requirements Gathering, Business Analysis, JavaScript, Business Process..., Project Management, HTML, QuickBase, Data Analysis, VB.NET, Microsoft Excel, Database Design, Visual Basic, CSS, Programming, Software Development, Process Improvement, Tableau, Photoshop, Dreamweaver, VBA, Web Development, Application Development, SDLC, Vendor Management, jQuery, QuickBase API, Team Building, Requirements Analysis
Education
American InterContinental University 2002 — 2004
Bachelor's degree, Information Technology
Berkshire Hathaway HomeServices PenFed Realty 2010 - Present
Aetna US HealthCare 2000 - 2002
Prudential Healthcare 1995 - 2000
Self Employed 1993 - 1995
Skills
Real Estate, Wellness & Health..., Real Estate Transactions, Residential Homes, Buyers, Selling
Education
American University
Master of Science (MS), Health Promotion and Wellness Management
University of Delaware
Bachelor of Science (B.S.), Business Administration and Management, General
Watercolors by Karen Faulkner June 2007 - Present
Aetna December 2006 - December 2007
Aetna US Healthcare June 1993 - February 1995
Prudential/AARP Operations September 1986 - June 1993
Skills
Art, Fine Art, Painting, Social Media, Illustration, Marketing, Advertising, Blogging, Marketing Communications, Direct Mail, Contemporary Art, Watercolor, Visual Arts
Education
Saint Joseph's University 1991 — 1994
MBA, Marketing
Bloomsburg University of Pennsylvania 1982 — 1986
Bachelor of Science, Business Administration/Marketing
EMC Corporation January 2012 - Present
EMC Corporation September 2006 - January 2012
EMC Corporation November 2000 - August 2006
Programming Resources Company (AKA “Insurity”) 1997 - 2000
Cigna Healthcare 1996 - 1997
Aetna US Healthcare 1989 - 1996
Kurka Corporation 1987 - 1989
Skills
Clariion, Storage, Enterprise Storage, Storage Virtualization, Brocade, NAS, Pre-sales, Business Continuity, Fibre Channel, Disaster Recovery, Storage Area Networks, Cloud Computing, Virtualization, Solution Architecture, Professional Services, NetApp, Data Center, High Availability, Deduplication, Enterprise Software, Integration, ITIL, EMC Storage, SAN, Enterprise Architecture, Managed Services, Infrastructure
Education
Hartford Area Mediation Program (HAMP) 1998 — 2000
Certified Mediator, Mediation
University of New Haven 1996 — 1998
MBA, Business Administration
Central Connecticut State University 1981 — 1985
Bachelor of Science (BS), Computer Science
TriZetto Group August 2008 - Present
SJDillard Enterprise, LLC November 2007 - August 2008
SJDillard Enterprise, LLC March 2007 - August 2008
America's 1 June 2007 - November 2007
Self-Employed March 2007 - June 2007
Amerigroup Corporation March 2003 - March 2007
Amerigroup Corporation March 2003 - March 2007
Aetna, Inc January 2001 - January 2002
Aetna, Inc January 1999 - January 2000
Aetna US Healthcare January 1997 - January 1999
Skills
Auditing, Process Improvement, Needs Analysis, Performance Improvement, Hands-on Training, Staff Development, Organizational..., Healthcare Information..., Workshop Facilitation, Training, Instructional Design, Consulting, Performance Management, Insurance, Call Center, Strategic Planning, Managed Care, Change Management, Leadership Development, Medicaid, Call Centers, Management, Team Building
Education
Chicago State University 1997 — 2002
BS, Business Administration
Chicago State University 1997 — 2001
B.S, Business/Marketing
Christiana Care Health Systems June 2004 - Present
Aetna US Healthcare June 1999 - June 2003
Aetna US Healthcare June 1999 - June 2003
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Outlook, Research, Windows, Teaching, Public Speaking, English, Budgets, Healthcare, Strategic Planning, Hospitals, Nursing, Clinical Research, PowerChart, CPOE, Siemens Soarian, Cerner, Medical Terminology, HIPAA, Epic Systems, EMR, Inpatient, Healthcare Management
Education
Drexel University 2012 — 2013
Currently Enrolled, Health Services Administration
Abington Memorial Hospital Dixon School of Nursing 2002 — 2004
Diploma, Nursing Education
Community College of Philadelphia 1999 — 2002
Associate of Science (A.S.), Culture, Science, and Technology
USA Technologies April 2013 - Present
OPTIMBUY Consulting, LLC March 2009 - Present
Sodexo August 2009 - April 2013
Nutrition Management Services 2008 - January 2009
Compass Group, NAD May 2002 - May 2008
ARAMARK 2000 - 2002
Aetna - US Healthcare July 1990 - August 2000
Spring Garden Cafe / Tastefully Dunn Enterprises January 1987 - August 1990
Skills
Contract Negotiation, Business Development, Key Account Management, Change Management, Process Improvement, Relationship Management, Market Analysis, Finance, Forecasting, Team Leadership, Sales Process, Training, New Business Development, Program Management, Budgets, Leadership, P&L Management, Food Service, Management, Cross-functional Team..., Negotiation, Account Management, Sales Operations, CRM, Strategic Planning, Sales, Vendor Management, Marketing, Strategy, Marketing Strategy, Customer Satisfaction, Retail, SaaS, Sales Presentations, Customer Retention, Analysis, Operations Management, Team Building, Project Planning, Sales Management, Customer Service, B2B, Business Planning, Competitive Analysis, Strategic Partnerships, Start-ups, Business Strategy, P&L, Direct Sales, Pricing
Education
East Stroudsburg University of Pennsylvania 1980 — 1984
BS, Hotel - Restaurant Management
Manasquan High School 1976 — 1980
ACS XEROX Company August 2011 - October 2012
Pearson Education July 2007 - July 2011
Advantage Human Resources and Appleone November 2006 - December 2006
Wyndham Worldwide July 2006 - September 2006
Ernst & Young LLP May 2006 - July 2006
New England Motor Freight January 2006 - February 2006
ROC Associates September 2005 - November 2005
Mellon HR & Investor Solutions (Now ACS-Inc May 2004 - May 2005
Aetna US Healthcare December 2002 - October 2003
Walt Disney's Vero Beach Resort May 1999 - December 2001
Skills
Access, Human Resources, Outlook, Employee Benefits, Invoicing, Employee Relations, Insurance, Accounting, Onboarding, New Hire Orientations, Microsoft Excel, Customer Service, Payroll, Program Management, PowerPoint, Management, PeopleSoft, Training, Interviews
Education
Bethune-Cookman University 1999 — 2002
Na, Business Administration; Business Computer Applications, Business Information Systems
Vero Beach High School 1991 — 1995
Florida Blue June 2013 - Present
WellCare August 2010 - June 2013
Aetna May 2006 - February 2010
SHPS April 2003 - May 2006
Aetna 1996 - 2002
Aetna US Healthcare 1987 - 1996
Skills
Health Insurance, Negotiation, Healthcare, Sales, Employee Benefits, Long-term Care, Sales Operations, Disability Insurance, Health Savings Accounts, Leadership, Training, Management, Budgets, Term Life Insurance, Healthcare Industry, Customer Retention, Sourcing, Customer Satisfaction, Start-ups, Coaching, Sales Management, Cross-functional Team..., Insurance, Claim, Account Management, Program Management, Competitive Analysis, Strategy, Team Building, Strategic Planning, New Business Development, Medicare, Provider Relations, Managed Care, CRM, Underwriting, Health Policy, HMO, Selling, Medicaid, Recruiting, Medicare Part D, Brokers, Executive Management, Small Business, Consulting, Network Development, Life Insurance, Market Research, PPO
Education
City University of New York-Herbert H. Lehman College
BA, Political Science
Stevens Engineers & Constructors, Inc. October 2009 - Present
Stevens Painton Corporation March 1997 - October 2009
Aetna US Healthcare January 1994 - March 1997
Southeastern Business College May 1993 - January 1994
Skills
Risk Management, Staff Management, Contract Management, Project Planning, Microsoft Office, Project Management, Construction, Strategic Planning, Cash Flow, Budget, Forecasting, Microsoft Excel, Business Planning, Team Building, Construction Management, Process Improvement, Cost Accounting, Financial Reporting, Contract Negotiation, Accounting, Manufacturing, Budgets, Process Scheduler, Customer Service, Management, Business Development
Education
Ashland University 1989 — 1993
BSBA, Business Administration
Hologic, Inc. February 2015 - Present
Hologic June 2008 - March 2015
BranchServ November 2005 - June 2008
Nutcracker Brands, Inc. June 2001 - November 2005
Aetna US Healthcare December 1999 - March 2001
Tufts Health Plan November 1997 - December 1999
Skills
Medical Devices, Healthcare, Hospitals, Medical Imaging, Management, Microsoft Excel, Team Building, Training, Digital Imaging, X-ray, Biomedical Engineering, DICOM, Orthopedic, Employee Benefits, Oracle Applications, Health Insurance, Medical Assisting, Job Scheduling, Export, Troubleshooting, Dispatching, Oracle E-Business Suite, Customer Service, FDA, Sales, Field Service, Supervisory Skills, Team Leadership, Complaint Investigations, Bone Densitometry, Report Writing, Oracle Reports, Oracle Agile PLM, Mobile Applications, SnagIt, Complaint Management, Aging Reports
Education
Southern New Hampshire University 2014 — 2019
Bachelor’s Degree, Business Administration, Management and Operations, 3.9
Lincoln Technical Institute-Lowell 2005 — 2005
Medical Assisting, Medical Assistant Certificate, 3.8
Dracut High School 1989 — 1993
High School Diploma
Vital Decisions June 2013 - Present
MedSolutions September 2006 - May 2013
CARESCIENCE March 2005 - September 2006
McKesson Medication Management 2001 - 2005
EPOTEC February 2000 - March 2001
AETNA US HEALTHCARE February 1999 - February 2000
SIRRUS GROUP, INCORPORATED June 1997 - February 1999
United Behavioral Health June 1995 - June 1997
Sirrus Group, Inc. January 1992 - January 1995
Skills
Managed Care, Healthcare, Hospitals, Medicare, Medicaid, Business Analysis, Leadership, HIPAA, Healthcare Industry, Health Policy, Healthcare Consulting, Revenue Cycle, Insurance, Healthcare Management, Healthcare Information..., Program Management, Employee Benefits, Disease Management, Training, Utilization Management, HMO, Provider Relations, Network Development, PPO, Health Insurance, Informatics
Education
Duquesne University
Bachelor of Science, Business Administration
Adecco Group/ for Honickman Learning Center and Comcast Technology Labs at Project H.O.M.E. May 2012 - August 2012
SNI Companies/ for Publicis Touchpoint Solutions Inc. May 2011 - January 2012
Aetna January 1997 - February 2010
Democratic Party of Philadelphia 2008 - 2010
Aetna US Healthcare January 1997 - October 1997
US Healthcare January 1990 - January 1997
Skills
Call Center, Training, Coaching, PowerPoint, Policy, Training & Development, Performance Monitoring, Virtual Training, Development of Training..., Conducting Interviews, Job Evaluation, Supervising Employees, Managing Volunteers, Quality Assurance, Data Entry, Excel, Microsoft Office, Outlook, WordPerfect, Public Speaking, Hotel Food & Beverage...
Education
Jameson Christian College 2012 — 2013
Bachelor of Arts (B.A.), Theology and Religious Vocations
Jameson School of Theology & Ministry 1995 — 1998
Religion/Religious Studies, 3.0
Community College of Philadelphia 1989 — 1990
General Studies
Automation Academy 1984 — 1985
Data Transcriber, 3.0
Overbrook High School 1969 — 1971
Aetna November 2008 - Present
Aetna US Healthcare October 1999 - July 2001
Aetna US Healthcare June 1997 - October 1999
Alamance Community College 1995 - 1997
Skills
Consulting, Creative Solutions, Writing, Aptitude for analysis, Instructional Design, Teaching, Project Management, Teamwork, Workshop Facilitation, Training, Sales, Organizational..., Coaching, Process Improvement
Education
Appalachian State University 1988 — 1992
Bachelor of Science (BS), Communications
University of North Carolina at Greensboro 1993 — 1994
Language Development/Linguistics
ADT June 2014 - Present
Sprint Nextel June 2006 - April 2014
Aetna US Healthcare September 2003 - March 2005
Skills
Human Resource..., Team Management, Team Leadership, Communication Skills, Leadership Development, Recruiting, Coaching, Team Building, Organizational..., Employee Training, Project Coordination, Employee Benefits, Personnel Supervision, Employee Recognition, Process Improvement, HR Policies, HRIS Database Management, Employee Relations, Employee Engagement, Customer Service, Call Centers, Customer Experience, Customer Satisfaction, Wireless, Telecommunications, Technical Support, Access
Education
The University of Texas at Tyler Graduate School 2012 — 2014
Master's Degree, Human Resource Development
The University of Texas at Arlington 2008 — 2011
Bachelor of Arts, Organizational Communication/Business Management
Dallas County Community College 2006 — 2008
Associate of Arts (A.A.)
Humana April 2015 - Present
Humana August 2014 - April 2015
Cambia Health Solutions September 2012 - July 2014
Humana March 2010 - September 2012
Humana Inc February 2005 - March 2010
United Healthcare August 2001 - January 2005
Aetna US Healthcare August 1994 - August 2001
Skills
Strategic Planning, Physician/Hospital..., Risk Contracting, Provider Contracting, Network Development, HMO, Medicare, Managed Care, Physicians, Medicaid, HIPAA, Market Share, Insurance, Health Insurance, Health Policy, Credentialing, PPO, Healthcare Industry, Provider Relations, Financial Risk, Healthcare, Healthcare Consulting, Executive Management, Disease Management, Medicare Part D, Utilization Management, Strategy, Leadership, Healthcare Information..., Healthcare Management, Physician Relations, Revenue Cycle, EHR, Claim, Quality Improvement, Practice Management, Pharmacy Benefit..., Accountable Care, Informatics, Medical Billing, Hospitals, EMR, Revenue Cycle Management, Employee Benefits, Program Management, Health Care Reform, Long-term Care, Performance Improvement, Management, Contract Negotiation
Education
Babson College 2007 — 2007
n/a, Executive Education
Babson College 1984 — 1988
BS, Finance and Investments
Lumetra / Lumetra HealthCare Solutions December 2002 - Present
RotaCare Clinic May 2002 - April 2014
Aetna US Healthcare February 1997 - April 2002
Liberty Mutual 1993 - 1997
Skills
Healthcare, Managed Care, Medicare, Case Managment, Clinical Research, Quality Improvement, Health Policy, Employee Benefits, Inpatient, Hospitals, Healthcare Information..., Customer Service, Insurance, Nursing, Healthcare Management, Coaching, Process Improvement, Disease Management, Physicians, Training, EMR, EHR, Patient Safety, Case Management
Education
California State University-East Bay
B.S., Health Science
Chabot College
A.A., Registered Nurse & Business / Supervision
Kaiser Permanente July 2005 - Present
Alameda Hospital August 2003 - October 2005
Aetna US Healthcare August 2002 - May 2003
Hill Physicians Medical Group January 2001 - August 2002
Skills
Customer Service, Microsoft Office, PowerPoint, HIPAA, Microsoft Word, Microsoft Excel, Medical Terminology, EHR, Healthcare, Healthcare Information..., ICD-9, EMR, Medical Billing, Medical Coding, Hospitals
Education
Chabot College
Health Information Technology
United Healthcare November 2010 - Present
Aetna February 2010 - November 2010
Aetna, Inc September 2008 - February 2010
Aetna, Inc November 2005 - October 2007
Aetna, Inc May 2002 - November 2005
Aetna, Inc July 2000 - May 2002
Aetna US Healthcare December 1997 - July 2000
Hewitt Associates May 1995 - December 1997
Aetna US Healthcare April 1994 - May 1995
Aetna Health Plans October 1989 - April 1994
Skills
Creative Problem Solving, Sales Management, Presentation Coaching, Marketing Strategy, Thought Leadership, Situational Leadership, National Account Sales, Consultant Coordination, Relationship Marketing, Relationship Development, C-Suite Development, Sales Process, Value-based Selling, Product Strategy, Corporate Positioning, Selling, Sales Operations, National Accounts, Employee Benefits, Product Management, Insurance, Leadership, Strategy, Business Development, Health Insurance, Positioning, Value Based Selling, Management, Managed Care, Inter-personal, CRM, Strategic Planning, Sales, Integrated Marketing, Account Management
Education
College of the Holy Cross 1978 — 1982
BA, Economics
OptumHealth May 2010 - July 2015
United Health Group May 2006 - May 2010
OptumHealth 2004 - May 2010
The City Inc. September 2001 - March 2004
Aetna US Healthcare 1999 - 2001
Skills
Microsoft Office 2007, Adobe Creative Suite, Camtasia, SnagIt, Lotus Notes, Administrative..., Managed Care, Visio, Health Insurance, SharePoint, Employee Benefits, Budgets, Training Delivery
Education
Augsburg College 1978 — 1980
Business
North Community High School 1974 — 1978
Dilpolma, High Schoo Diploma
The Hartford Insurance Group January 2004 - Present
Hartford January 2004 - September 2007
CNA August 2001 - January 2004
CNA Insurance August 2001 - January 2004
Aetna US Healthcare December 1999 - August 2001
Prudential Healthcare November 1997 - December 1999
Prudential Healthcare November 1996 - November 1997
Skills
Management, Employee Benefits, Account Management, Training, Sales, Analysis, Group Life and..., Relationship Management, Sports Coaching, Customer Service, Insurance
Education
Bowie State University 1992 — 1998
Computer Science
Bowie State University 1992 — 1997
Computer Science/Business Administration
FAIRMONT HEIGHTS HIGH SCHOOL
Thomson Reuters October 2014 - Present
Thomson Reuters June 2008 - October 2014
ThomsonReuters (Scientifc) December 2007 - June 2008
ThomsonReuters (Scientific) August 2004 - December 2007
Drexel University January 2001 - January 2003
Accenture January 1998 - January 2001
Aetna/US Healthcare January 1987 - January 1998
Aetna-US Healthcare 1987 - 1998
Crum & Forster Insurance Company January 1982 - January 1987
Skills
Content Management, Research, Workshop Facilitation, Database Administration, Academia, Software Documentation, Customer Service, Technical Support, Government, PowerPoint, Microsoft Word, Microsoft Excel, Access, Journals, Management, Strategy, Salesforce.com, Databases, Marketing Strategy, Project Management, Publishing, Social Media, Editing, Copy Editing, Strategic Planning, Mentoring
Education
Drexel University 2001 — 2003
Masters of Science, Library & Information Sciences2003
St. Joseph University 1995 — 1997
Masters, Business Administration
La Salle University 1978 — 1982
Bachelor, Personnel/Labor Relations
Cecilian Academy 1974 — 1978
high school
Antelope Valley College August 2009 - Present
BUTCH Voices April 2009 - Present
HealthNet August 2006 - August 2007
GoodFellas Unit June 2002 - February 2006
Fleet Credit Card Services July 2002 - January 2004
PECO Energy March 2001 - July 2002
Aetna US Healthcare September 1997 - January 1999
Education
Antelope Valley College 2008 — 2010
In Progress, Adolescent Sociology
Community College of Philadelphia 1994 — 1998
Theater Communications
Covidien October 2010 - Present
Covidien October 2006 - October 2010
Covidien December 2004 - October 2006
Kendall Healthcare February 2003 - December 2004
Kendall Healthcare January 2002 - February 2003
Kendall Healthcare September 1999 - January 2002
Kendall Healthcare November 1996 - September 1999
Aetna US Healthcare October 1993 - November 1996
Skills
Sales, Healthcare, ISO 13485, Management, Operating Room, Sales Operations, Selling, Medical Devices, Vascular, Capital Equipment, Cardiology, Strategy, Market Development, Product Launch, Mergers & Acquisitions, Quality System, Integrated Marketing, Product Development, Business Planning, Disposables, Hospitals, Surgical Instruments, Leadership Development, Marketing, FDA
Education
Babson College 2009 — 2010
Executive Education Center, Aspire Executive Leadership Program focused on Innovation, Strategy, and Globalization
University of Massachusetts, Amherst 1989 — 1993
Isenberg School of Management
Ceridian 2014 - 2015
Quest Diagnostics 2011 - 2014
Walgreens 2009 - 2011
UnitedHealthcare 2006 - 2009
Catalyst Rx 2004 - 2005
Aetna US Healthcare 2000 - 2004
Blue Cross and Blue Shield Association 1997 - 1999
Skills
Account Management, Management, Sales Operations, Leadership, Healthcare, Managed Care, Healthcare Information..., Sales, Strategic Planning, Program Management, Strategic Partnerships, Client Development, CRM, Health Insurance, Strategy, Team Building, Employee Benefits, Benefits Administration
Education
Central State University 1982 — 1986
Business/Marketing
George Henry Corliss HS - Chicago, ILL
Willis September 2007 - Present
Partners for Corporate Renewal 2005 - 2007
Great-West Life & Annuity 1999 - 2005
Aetna US Healthcare 1998 - 1999
Skills
Insurance, Employee Benefits, Health Insurance, Disability Insurance, Life Insurance, Brokers, New Business Development, Strategic Planning
Education
Saint Joseph's University 2002 — 2005
MBA, Finance
Denison University 1994 — 1998
BA, Communication
CHS 1990 — 1994
General Motors September 2014 - Present
UHY LLP January 2014 - March 2014
Granite Services International Inc. GE Affiliate Energy Services Company June 2007 - November 2013
Aon Risklabs February 2006 - June 2007
Robert Half Technology May 2005 - February 2006
Deloitte & Touché November 2004 - April 2005
PRG-Schultz January 2002 - November 2004
Howard Schultz & Associates June 2000 - January 2002
Aetna US Healthcare January 1996 - June 2000
TRC Staffing May 1994 - January 1996
Skills
Report Writing, Access, Analysis, Databases, Auditing, Business Analysis, System Administration, Oracle, Security, SQL, Microsoft SQL Server, Project Management, Management, CRM, SaaS, Process Improvement, SAP, Testing, Leadership
Education
American InterContinental University 2003 — 2005
MS, Information Technology
Georgia State University 1986 — 1990
B.S., Behavioral Sciences, Industrial and Organizational Psychology
Atlanta Christian Academy 1977 — 1980
Transformations Wellness, LLC June 2012 - Present
Showcase Realty, Inc. March 2004 - Present
Aetna US Healthcare January 2008 - March 2008
Aetna US Healthcare January 2005 - December 2007
Aetna US Healthcare April 2003 - December 2004
Aetna US Healthcare January 1990 - March 2003
Skills
Strategic Planning, Residential Homes, Negotiation, Investors, Real Property, New Home Sales, Marketing, Resellers, Yoga, Customer Service, Human Resources, Team Building, Contract Negotiation, Social Media, Coaching, Training, Real Estate Transactions, Wellbeing, Nutritional Counseling
Education
Institute For Integrative Nutrition 2011 — 2012
Certificate in Health Coaching, Holistic Nutrition and Lifestyle
Naugatuck Valley Community College 2003 — 2004
Real Estate License, Real Estate
Central Connecticut State University 1985 — 1990
Bachelor of Science Degree, Business Administration & Management (concentration in Human Resources)
AmeriHealth Caritas April 2013 - Present
United HealthCare of the Mid-Atlantic January 2010 - April 2013
WellCare of Georgia January 2005 - May 2009
ACS Healthcare Provider Solutions January 2003 - November 2004
Aetna US Healthcare 1996 - 2002
United Health Care 1992 - 1996
Skills
Managed Care, Provider Relations, Medicaid, Medicare, Credentialing, Healthcare, Network Development, Provider Contracting, HMO, PPO, Healthcare Industry, Insurance, Medical Billing, Health Policy, Physicians, ICD-9, Hospitals, HIPAA, Healthcare Consulting, Utilization Management, Health Insurance, CPT, Physician Relations, Disease Management, Medical Coding, Claim, Healthcare Information..., Medical Compliance, Medicare Part D, Medicaid Managed Care, Revenue Cycle, Pharmacy Benefit..., Healthcare Management, Leadership, EHR, Claims Resolution, Revenue Cycle Management, Healthcare Reimbursement, Nursing, Practice Management, Medical Terminology, Medicare/Medicaid..., Provider Network..., Training, Quality Improvement, Policy, EMR, Employee Benefits, Health Information..., Long-term Care
Education
Shorter University 2008 — 2010
Business Administration
Central State University
Art Education
Patterson Co-op
Patterson Co-op
Sinclair Community College
Business Administration
Wogaman
Adroit Digital October 2013 - Present
CIGNA November 2008 - October 2013
Boston University September 2005 - January 2008
Aetna US Healthcare May 2005 - September 2005
Skills
Marketing, Event Planning, Social Media, Fundraising, Marketing Strategy, Social Media Marketing, Non-profits, Marketing Communications, Data Analysis, Customer Experience..., Customer Oriented, Customer Insight, Social Networking, Integrated Marketing, Leadership, Strategy, Market Research, Strategic Communications, Nonprofits, Email Marketing, Advertising, Direct Marketing, Online Marketing, Analytics, Brand Management, Public Relations, Digital Marketing
Education
Boston University 2004 — 2008
BS, Business Administration
Boston University Questrom School of Business 2004 — 2008
B.S. Business Administration, Marketing
Ethel Walker 2000 — 2004
High school diploma
RE/MAX April 2013 - Present
Coldwell Banker May 2011 - May 2012
Aetna US Healthcare February 1998 - October 2001
Skills
Listings, Short Sales, Buyer Representation, First Time Home Buyers, Single Family Homes, Relocation, Foreclosures, REO, Sellers, New Home Sales, Condos, Investors, Real Estate, Investment Properties, Vacation Homes, HUD, Relocation Buyers, Seniors, Buyers, Listing Homes, Waterfront
Education
Central Michigan University 1990 — 1994
Bachelor of Science (B.S.), English Language and Literature, General
LiquidHub July 2014 - Present
UnitedHealth Group January 2013 - July 2014
eBay February 2007 - October 2012
PHH Mortgage January 2004 - December 2006
Aetna US Healthcare 1989 - 2004
Vanguard 1985 - 1989
Skills
Quality Assurance, SDLC, Software Quality..., Agile Methodologies, Quality Center, Test Planning, User Acceptance Testing, Test Automation, QTP, Testing, Regression Testing, Requirements Analysis, Test Management, Software Project..., Selenium, Process Improvement, System Testing, Waterfall, Performance Testing, Test Strategy, Integration Testing, Visio, E-commerce, SoapUI, Integration, Unix, LoadRunner, Scrum, WinRunner, SQL, Enterprise Software, JIRA, Agile Project Management, Test Cases, CRM, Agile Testing, Manual Testing, Defect Tracking, Requirements Gathering, HP QTP
Education
University of Pennsylvania - The Wharton School 2006 — 2006
Certificate, Management
Internal Aetna training 1988 — 2005
Certificates, Computer Science Management
Drexel University 1987 — 2002
Certificate, Computer Science
Harford Community College 1980 — 1983
Computer Science
Montgomery County Community College 1970 — 1972
AAS, Early Childhood
Upper Merion Area High School 1966 — 1970
Kadrmas Lee & Jackson February 2013 - Present
North Dakota University System September 2009 - February 2013
NDDOT 2005 - October 2009
Montana-Dakota Utilities Co. May 1999 - June 2004
Aetna US Healthcare 1997 - 1999
Skills
Leadership Development, Leadership, Customer Service, Public Speaking, Teaching, Microsoft Office, Higher Education, PowerPoint, Training, Event Planning, Research, Student Affairs, Strategic Planning, Community Outreach, Volunteer Management, Program Management, Nonprofits, Editing, Staff Development, Analysis, Data Analysis, Social Media, Outlook, Fundraising, Government, Public Relations, Administrative..., Social Networking, Proposal Writing
Education
Baker College Business and Corporate Services
A.A., Human Resources Management
Bismarck State College
Associate of Arts (A.A.), Public Administration
Hebron High School
HS, General
Penn-Foster Career School
Paralegal
The University of North Dakota
BA, Journalism/Advertising
Insurance Solutions, Inc. May 2004 - Present
CIGNA Healthcare June 1997 - May 2004
Aetna US Healthcare November 1995 - May 1997
CIGNA Healthcare 1993 - 1995
Skills
Health Insurance, Revenue Cycle, Health Savings Accounts, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Term Life Insurance, Brokers, Medicare, Leadership, Long-term Care, COBRA
Education
Framingham State College 1988 — 1990
B.S., Education
Central Michigan University 1985 — 1987
B.S., Education
Quintiles September 2010 - Present
Mary Crowley Medical Research Center July 2011 - July 2012
Kforce Clinical Research, Inc. February 2008 - August 2010
Texas Oncology/US Oncology October 1992 - January 2008
Aetna US Healthcare October 1996 - October 2001
Baylor Univeristy Medical Center June 1990 - October 1992
Green Oaks Psychiatric Hospital June 1989 - June 1990
Skills
Clinical Monitoring, EDC, Clinical Research, GCP, CTMS, Clinical Trials, ICH-GCP, Cardiology, CRO, Medical Devices, Clinical Development, Clinical Data Management, Oncology, Healthcare, Therapeutic Areas
Education
Baylor University 1985 — 1989
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Baylor University School of Nursing
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
ChenMed 2014 - Present
Verisk Health 2013 - 2014
AmWINS Group Benefits Division/NEBCO December 2011 - 2013
Samsung SDS Corporation August 2007 - November 2011
Aetna June 2004 - June 2007
Aetna January 2002 - June 2004
Aetna US Healthcare January 2000 - January 2002
Aetna US Healthcare July 1999 - January 2000
Yale New Haven Health System--Bridgeport Hospital December 1996 - July 1999
Community Health Network November 1995 - December 1996
Skills
Vendor Management, Process Improvement, Strategy, Program Management, Business Process..., Management, Leadership, Strategic Planning, Start-ups, CRM, Integration, Cross-functional Team..., Business Process, Business Development, Budgets, Healthcare, Team Building, Change Management, IT Strategy, Business Strategy, Financial Analysis, Business Planning, Project Management, Employee Benefits, Analysis, Outsourcing, Call Center, Managerial Finance, Sales Management, Contract Negotiation, Acquisition Integration, Sales, Operations Management, Risk Management, Executive Management, Governance, Mergers, IT Operations, Manufacturing, B2B, Marketing Strategy, Product Management, Account Management, New Business Development, Negotiation, Management Consulting, Competitive Analysis, Marketing, Claims Management, Back Office
Education
University of New Haven 1999 — 2001
MBA, Business Administration
University of Rochester 1984 — 1988
BA, Double majored: Psychology and Health & Society
Boston University
Certificate in Project Management
Boston University
Lean Six Sigma Black Belt Certification in progress
Reynolds High School
University of Michigan
Six Sigma Green Belt Certification
Cuyahoga Community College August 2015 - Present
CVS Caremark Corporation December 2012 - July 2015
Kaiser Permanente November 2005 - April 2011
Kaiser Permanente February 2005 - November 2005
QualChoice 2003 - 2005
Integrated Biosystems, Inc 2002 - 2003
Oswald Companies 2000 - 2002
Ohio Health Choice 1998 - 2000
Aetna US Healthcare 1994 - 1998
Skills
Strategic Thinking, Problem Solving, Ethics, Training/Tutoring, Member Relations, Credentialing, Adobe, Microsoft Office, Mac OS X Server, Epic Systems, Visual Catcus, Citrix, Policy, Customer Service, Healthcare, Management, Nonprofits, Strategic Planning, HIPAA, Team Building, Managed Care, Public Speaking, Insurance, Leadership, Employee Benefits
Education
Cuyahoga Community College 2015 — 2017
Associate of Science (AS), Registered Nursing/Registered Nurse
University of Toledo 1989 — 1993
BA, English Literature
Beaumont School for Girls 1985 — 1989
College Prep
FPC of Columbia, SC October 1996 - Present
Aetna US Healthcare February 1993 - October 1996
Bank of America August 1984 - January 1993
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Manufacturing, Process Improvement, Quality Assurance, Recruiting, Operations Management, Human Resources, Executive Search, Cross-functional Team..., Purchasing, Supply Chain Management, Operational Excellence, Technical Recruiting, Manufacturing..., Team Building, Kaizen, Talent Acquisition, Strategy, Leadership, Aerospace, Management, Change Management, Supply Chain, Strategic Sourcing
Education
Davidson College 1980 — 1984
BA, Political Science
The Hartford August 2014 - Present
Unum May 2000 - July 2014
Aetna US Healthcare 1999 - 2000
Prudential Healthcare 1997 - 1999
Prudential Insurance Company September 1991 - 1997
Skills
Disability Insurance, Account Management, Written & Oral..., Training, Voluntary Employee..., Employee Benefits, Consultative Approach, Project Management, Mentoring, Claims Management, Leave of Absence..., FMLA, ADA compliance, Group Insurance, Health Insurance, Claim, Human Resources, Performance Management, Health Savings Accounts, Brokers, Strategy, Workers Compensation
Education
International Foundation of Employee Benefit Plans (IFEBP)
Certified Employee Benefits Specialist
California State University-Northridge
B.S., Business Administration, Emphasis in Human Resources
USAA May 2015 - Present
American Express December 2013 - May 2015
American Express October 2011 - October 2013
Desert Valley Radiology January 2011 - September 2011
SimonMed Imaging April 2008 - January 2011
Canon Business Solutions February 2008 - March 2008
AIG Personal Lines Claims June 2001 - September 2007
Progressive Casualty Insurance Company November 1997 - June 2001
Summit Health Care April 1997 - November 1997
Aetna US Healthcare December 1995 - April 1997
Skills
Process Improvement, Insurance, Management, Cross-functional Team..., Customer Service, Claim, Healthcare, Call Centers, Claims Management, Microsoft Office, Managed Care, Team Management, Change Management, Insurance Claims, Claims, Claims Resolution, Utilization Management, ICD-9, CPT, Provider Relations, Member Services, Microsoft CRM, Lotus Notes, Mitchell Medical..., RIS, MS Project, Scheduling, Medical Management, Social Media, System Testing, Partner Relationship..., Writing, Written Communication, Business Writing
Education
Colorado Technical University 2013 — 2015
Master of Business Administration (MBA), Project Management
Colorado Technical University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Colorado Technical University 2008 — 2009
Associate of Science (AS), General Studies, 3.9
Akron Institute 1992 — 1993
Diploma, Medical Assisting
AmerisourceBergen January 2014 - Present
The Lotus Flower Experience January 2008 - Present
Career Alliance January 1995 - Present
Aetna US Healthcare January 2005 - February 2012
Electronic Data Systems (EDS) July 1998 - September 2005
Skills
Employee Training, Healthcare Management, Healthcare Consulting, Instructor-led Training, Hands-on Training, Healthcare Information..., Customer Service, Customer Retention, Customer Insight, Customer Engagement, Customer Support, Long-term Customer..., Customer Oriented, Customer Acquisition, Customer Satisfaction, Data Analysis, Requirements Analysis, Policy Analysis, Business Analysis, Analysis, Market Research, Legal Research, Qualitative Research, Online Research, Research, Supervisory Skills, Staff Supervision, Personnel Supervision, Business Networking, Computer Network..., Client Liaison, Manage Client..., Client Relations Skills, Client Education, Microsoft Excel, Microsoft Word, Presentations, Presentation Development, Client Presentation, Written & Oral..., Persuasive Presentations, Medical Terminology, Professional Mentoring, Mentoring New Hires, Mentoring Of Staff, Project Manager..., Leadership Development, Cross-functional Team..., Human Resources
Education
College of Alameda 1990 — 1992
Certificate of Completion, Accounting and Business/Management
Heald Business College Oakland, California 1984 — 1986
Associate's degree, Accounting and Business/Management
Berkshire Hathaway Home Services, Fox & Roach November 2013 - Present
Prudential Fox and Roach Realtors October 2004 - November 2013
Aetna US Healthcare 1998 - 2000
Skills
Relocation, Sellers, First Time Home Buyers, Corporate Relocation, Real Estate, Real Estate Transactions, Townhomes, Buyers, Single Family Homes, Customer Service, FHA, Residential Homes, Sales, Marketing, e-PRO, New Homes, ABR, Selling, Buyer Representation
Education
Chestnut Hill College
AmeriHealth Insurance Co of NJ September 2014 - Present
AmeriHealth Insurance Co of NJ May 2011 - Present
AmeriHealth Insurance Co of NJ June 2007 - May 2011
HBS Consulting LLC February 2005 - June 2007
Aetna Health Plans June 1999 - February 2005
Aetna US Healthcare 1999 - 2005
Skills
Sales, Account Management, Managed Care, Health Insurance, Direct Sales, Disability Insurance, Medicare, Strategy, Employee Benefits, Insurance, Strategic Planning, Healthcare, Process Improvement, Health Savings Accounts, Long-term Care, Medicare Part D, Sales Operations, Customer Retention, Health Care Reform, Claim, HIPAA, Team Building, Medicaid, Workers Compensation, PPO, Life Insurance, HMO, Selling, COBRA, Sales Management, Brokers, Benefits Administration, Healthcare Information..., New Business Development, Leadership, Underwriting, Healthcare Management, Provider Relations, Self-funded, Cold Calling, Health Policy, Healthcare Consulting, Healthcare Industry, Open Enrollment
Education
Albright College 1995 — 1999
BS Marketing & Corporate Communications
Tatnall School Wilmington, DE 1982 — 1995
Community Health Systems March 2014 - Present
Health Management Associates, Inc. June 2011 - March 2014
CONCORDIA VISITING NURSES January 2010 - January 2011
KIMBERLY NAGGY January 2005 - January 2010
HERITAGE VALLEY/The Medical Center January 2003 - January 2005
Heritage Valley Health System January 2002 - January 2003
AETNA US Healthcare January 1998 - December 1998
Skills
CPOE, ClinDoc, Healthcare Information..., Informatics, Nursing, Health Information..., Home Care, Health Information..., Medical Terminology, Medicare, Ambulatory Care, Software Implementation, Medical/Surgical, Medical Records, Software Documentation, EHR, EMR, Healthcare, Medical-Surgical
Education
Penn State University 2010 — 2012
BSN, Nursing
Community College of Beaver County
Associates Degree, Nursing
Penn State University
Bachelor of Science (BS), Nursing Informatics
Dr Pepper Snapple Group June 2010 - Present
Dr Pepper Snapple Group August 2004 - June 2010
Congoleum Corporation September 2000 - August 2004
Aetna US HealthCare January 2000 - September 2000
Credit Suisse First Boston c/o Olsten Staffing October 1997 - January 2000
Skills
SAP, Warehousing
Education
American InterContinental University 2014 — 2015
Business Administration, Management and Operations
Continued Education
University of Maryland University College
Warren County High
H.S. Diploma
InField Salespro 2011 - 2013
De Sante Bodyworks 2006 - 2011
Prudential Financial 2000 - 2006
Aetna US Healthcare 1998 - 2000
GAB Robins 1997 - 1998
United Parcel Service 1995 - 1997
United Parcel Service 1992 - 1995
Skills
Salesforce.com, Apex Data Loader, Project Management, Business Relationship..., Personnel Supervision, Software Documentation, Business Process..., Training, Data Analysis, Team Building, Vendor Management, Team Leadership, Process Improvement, Management, Account Management, Enterprise Software, Leadership, Business Development, Cross-functional Team..., Databases, Customer Satisfaction, CRM, Entrepreneurship, Business Analysis, Selling, Strategy, MS Project, MS Office, Direct Sales, Business Planning, Networking, Analysis, SDLC, Microsoft Office, access, Microsoft Excel, SQL, Integration, Access, Sales, Public Speaking
Education
Brookdale Community College
Career and Technical Education Alternate Route Program, Education
Stevens Institute of Technology
M.S.I.S., Information Management
The Chubb Institute
Computer Programming Diploma
Montclair State University
B.S., Business Administration
County College of Morris
Associate of Arts (A.A.), Business Administration
Wellpartner, Inc. February 2015 - Present
American Health Care Administrative Services May 2008 - February 2015
First 5, San Joaquin 2005 - 2008
Kenny & Brimmer, LLC 2002 - 2004
CIGNA Healthcare 1999 - 2001
Aetna US Healthcare 1993 - 1998
Skills
Informatics, HIPAA, CMS, Healthcare Information..., Healthcare, Managed Care, Pharmacy Benefit..., Healthcare Management, ERISA, Disease Management, Medicaid, EMR, Data Analysis, Public Health, Clinical Research, Health Policy, Healthcare Consulting, Analysis, EHR, Hospitals, Leadership, Management
Education
University of California, Davis - School of Medicine 2010 — 2013
MA, Health Informatics
The University of Connecticut School of Business 1998 — 2002
MBA, Health Care
The University of Connecticut School of Law 1998 — 2002
JD, Health Care, Insurance, Law & Economics
Central Connecticut State University 1988 — 1992
BA, Economics
Vertex Inc. January 2015 - Present
Vertex Inc. August 2011 - December 2014
IKEA IT August 2008 - August 2011
IKEA IT October 2005 - August 2008
IKEA IT August 2001 - September 2005
Wingspan Technology March 2000 - July 2001
Aetna US Healthcare August 1999 - March 2000
Ernst & Young - Management Consulting Services June 1997 - August 1999
Core Technologies June 1996 - June 1997
Trimark January 1995 - January 1996
Skills
Retail, E-commerce, Sales & Use Tax, Integration, Process Improvement, Requirements Analysis, Project Management, Business Process, Team Leadership, Product Management, Software Development
Education
Carnegie Mellon University 1992 — 1997
Bachelor's, Information & Decision Systems
Bell September 2015 - Present
Bell Canada June 2007 - May 2009
Kantel October 2003 - June 2007
Aetna US Healthcare September 2000 - September 2003
ITG Communications June 1998 - September 2000
Skills
Pricing, Strategy, Financial Analysis, Management, Analysis, Financial Modeling, Risk Management, Finance, Business Planning, Budgets, Forecasting, Project Management
Education
Concordia University 1994 — 1998
BSC, Math & Stats, Specialization Actuarial Mathematics
General Dynamics Information Technology June 2014 - June 2015
CALIBRE Systems, Inc. June 2005 - June 2014
General Dynamics November 2004 - May 2005
CACI April 2004 - November 2004
InDyne, Inc (NASA Headquarters) March 1999 - March 2004
Aetna US Healthcare January 1997 - December 1997
Skills
Program Management, Enterprise Architecture, Requirements Analysis, Business Analysis, Project Management, Software Project..., Business Intelligence, Software Development, Microsoft SQL Server, Software Documentation, IT Strategy, Agile Methodologies, Microsoft Office, SharePoint, Integration, Certified Project..., Data Modeling, SaaS, Informatics, TOGAF, DoDAF, Healthcare Analytics, Oracle Applications, Enterprise Content..., Cloud Computing, Public Health..., Business Case Modelling, Patient Safety, Clinical Trial Analysis, Fraud Detection, Health Care Fraud, Cloud, IaaS, Colocation, PaaS, Security Operations..., Network Operations..., Data Center Design, Data Center..., VDI, Microsoft Project Server, SAP, Building Management..., Facilities Management, Genomics, Ariba
Education
University of Maryland University College 1999 — 2002
Msc, Computer Systems Management
Eastern Connecticut State University 1995 — 1998
Bsc, Computer Science
FEAC Institute
Enterprise Architecture
Shleppers Moving and Storage February 2014 - Present
Gold Service Movers November 2011 - February 2014
Shleppers Moving & Storage January 2010 - November 2011
Lawyers Group Advertising Inc December 2008 - December 2009
The Mines Press Inc January 2007 - October 2008
Metropolitan Personnel, Inc May 2003 - July 2006
Genex Services Inc. 2001 - 2003
Aetna US Healthcare 1999 - 2001
Skills
Sales, Customer Service, New Business Development, Business Development, Management, Sales Management, Team Building, Operations Management, Networking, Transportation, Marketing, Call Centers, Negotiation, Recruiting, Leadership, Customer Satisfaction, Strategic Planning, Microsoft Office, Logistics, Budgets, Program Management, Contract Negotiation
Education
Bob Jones University 1999 — 2000
Cosmotology
The Millard Group January 2014 - Present
Independent Consultant February 2011 - December 2013
Judicial Review Council April 2007 - April 2011
Aetna US Healthcare January 1996 - August 1999
Coldwell Banker Sammis September 1992 - January 1996
Skills
Public Relations, Marketing, Social Media, Account Management, Market Research, Event Planning, Marketing Communications, Brand Management, Strategic Partnerships, Fundraising, Sales, Sales Presentations, Social Media Marketing, Information Technology
Education
College of the Holy Cross 1987 — 1991
BA, Political Science, French
Universite de Syracuse, Strasbourg, France 1989 — 1990
Political Science, French
TrainRight, Inc January 1999 - Present
Aetna US Healthcare 1996 - 1999
US Healthcare 1994 - 1996
Skills
Team Building, Leadership Development, Public Speaking, Executive Coaching, Executive Development, Leadership, Organizational..., Training, Coaching, Talent Management, Performance Management
Education
Anna Maria College 1993 — 1996
MBA, business
Assumption College 1990 — 1993
Bachelor of Applied Science
Quinsigamond Community College 1987 — 1989
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Walter Reed Army Medical Center, Washington, DC 1987 — 1987
Internship
Academy of Health Sciences, US Army Fort Sam Houston, TX 1986 — 1987
UnitedHealthcare December 2011 - Present
Cobb & Douglas Public Health December 2010 - May 2011
WellStar Kennestone Hospital May 2006 - October 2010
WellPoint Blue Cross Blue Shield of Georgia December 2003 - May 2006
Saint Joseph's Hospital October 2001 - November 2003
Aetna US Healthcare March 1999 - May 2002
Crawford W. Long (Emory) Hospital April 1995 - March 1999
Scott & White Hospital May 1993 - April 1995
Olin E. Teague Veterans' Hospital July 1990 - May 1993
US Army January 1986 - July 1990
Education
Walden University 2009 — 2011
Masters, Public Health (MPH)
University of Phoenix
Bachelor of Science, Health Administration
Central Texas College
Associate Degree, Applied Science
Noncommissioned Officer Academy
Saatchi & Saatchi Healthcare 2009 - Present
Saatchi & Saatchi Healthcare October 2008 - December 2009
Aetna US Healthcare September 2005 - July 2007
Education
Drexel University 2003 — 2007
BS, Graphic Design, Communications
SofterWare, Inc. October 2011 - Present
Pluralsight November 2013 - Present
Financial Software Systems January 2011 - October 2011
Philadelphia Insurance Companies October 2009 - January 2011
Capmark Finance, Inc 2006 - 2009
Omicron Consulting 2006 - 2006
ADVISORport 2000 - 2005
TNS Intersearch 1998 - 2000
Aetna US Healthcare 1994 - 1998
GMAC Mortgage 1990 - 1994
Education
Pennsylvania State University-Great Valley Graduate Center 1997 — 2003
Master of Software Enginneering, Software Engineering
Messiah College 1987 — 1989
Bachelor, Computer Science
Dutchess Community College 1985 — 1987
Associate of Science, Computer Science
iForce Services October 2013 - Present
Belcan Engineering Services October 2009 - September 2013
Belcan October 2009 - March 2013
Atrium Personnel Services August 2007 - April 2009
Ohio Heritage Bank May 2006 - April 2007
Lowe’s Home Improvement November 2003 - April 2006
Rolls-Royce Energy Systems December 2001 - February 2003
The Longaberger Company April 2000 - September 2001
Aetna US Healthcare April 1998 - March 2000
CES Credit Union, Inc June 1992 - April 1998
Skills
Microsoft Excel, PowerPoint, Microsoft Word, PeopleSoft, Payroll, Customer Service, Benefits Administration, Data Entry, Access, Spreadsheets, Supervisory Skills, Purchasing, Administrative..., Process Improvement, Accounts Receivable
Education
Knox County Career Center 1969 — 1971
High Skilled Stenography (Secretarial), Certificate of Completion
Central Ohio Technical College
Aetna August 2014 - Present
Aetna November 2005 - August 2014
Envision Wealth Advisors, LLC. May 2002 - November 2005
Aetna US Healthcare August 1996 - March 2001
HMO of PA / US Healthcare December 1977 - August 1996
Skills
Medicare Supplements, Health Insurance, Medicare, Brokers, Insurance, Medicare Part D, Health Savings Accounts, Medicaid, Managed Care, Underwriting, Health Care Reform, Account Management, Provider Relations, HIPAA, HMO
Education
College for Financial Planning 2004 — 2005
RP Registered Paraplanner, Financial Planning
Montgomery County Community College 2001 — 2002
AAS, Computer & Information Science
Upper Moreland High School 1972 — 1976
HS diploma, College Prep, High School
Medica April 2008 - Present
McKesson Medication Management July 2007 - March 2008
TCF Bank February 1999 - July 2007
Aetna US Healthcare December 1997 - February 1999
Travelers Express Company, Inc December 1994 - December 1997
Urban Ventures 1993 - 1995
Urban Ventures 1993 - 1995
Prudential Insurance June 1990 - August 1994
Skills
Onboarding, Talent Acquisition, Employee Relations, HRIS, Personnel Management, Customer Service, Applicant Tracking..., Management, Change Management, Succession Planning, New Hire Orientations, Leadership, PeopleSoft, Interviews, Process Improvement, SDLC, Payroll, Technical Recruiting, Employee Training, Program Management, Leadership Development, Vendor Management, Organizational..., Training, Sourcing, Executive Search, Internet Recruiting, Team Building, Temporary Placement
Education
Bethel University
Bachelor of Arts, Organizational Studies
Minnesota State University, Mankato
Accounting/Computer Science
Mpls Central High School
Florida Blue 2013 - 2014
CIGNA Healthcare 2010 - 2013
SCIOinspire Corp May 2009 - November 2009
UPMC Health Plan 2005 - 2009
HM Insurance Group, subsidiary of Highmark, Inc. 2000 - 2005
Aetna, INC. 1996 - 2001
Aetna US Healthcare 1996 - 2001
U S Healthcare /Aetna Inc 1989 - 1996
Skills
Medicare, Managed Care, Strategic Planning, Cost Containment, Team Building, COBRA, Organizational..., Subrogation, Health Insurance, Claims, Dental, Healthcare, Insurance, Healthcare Management, Employee Benefits, Process Improvement, Vendor Management, Compliance, Business Analysis, Operations Management, Executive Management, Contract Negotiation, Mentoring, Claim, Team Leadership, HIPAA, Cross-functional Team..., Healthcare Industry, Analysis, Leadership, Outsourcing, Business Process, Product Management, Account Management, Benefits Administration, Budgets, Disability Insurance, Project Management, Health Care Reform, Call Centers, Performance Improvement, Provider Relations, Product Development, Health Policy, Employee Training, CRM, Medicaid, Sales, Risk Management, Financial Analysis
Education
Carnegie Mellon University
Masters
University of Pittsburgh
BA
Voya Financial September 2014 - Present
ING April 2011 - Present
Travelers 2009 - 2011
ING 2000 - 2009
Aetna US Healthcare 1999 - 2000
Aetna US Healthcare 1998 - 1999
Skills
PeopleSoft, Outlook, Microsoft Excel, Power Point, Meeting Planning, General Administrative..., Planning Budgeting &..., Invoice Processing, Travel Arrangements, Expense Reports, New Hire Onboarding, Agreement Execution, Event Planning
Education
Coventry High School
Manchester Community College
Eastern Connecticut State University
Richfield Public Schools September 2010 - Present
Golpher State May 2009 - Present
Independent contractor September 2009 - Present
Disetronic Medical Systems January 2000 - January 2004
Health Care Professionals January 1998 - January 2000
Aetna US Healthcare January 1997 - January 1998
Minneapolis Public Schools January 1991 - January 1997
Port Arthur Independent School District January 1988 - January 1989
McAllen Independent School District January 1987 - January 1988
Skills
Customer Service, Medical Devices, Claims, Health Insurance, Customer Relations, Healthcare, Problem Solving, Excel, Microsoft Office, Coaching, PowerPoint, Team Building, Negotiation, Contract Negotiation, Call Center, Teaching, Microsoft Excel, Leadership, Management, Outlook
Education
Augsburg College 2004 — 2004
NA, NA
The University of Texas-Pan American 1984 — 1989
Bachelor of Arts, Physical Education (Kinesiology)
Lincoln High School 1977 — 1979
HS, All
Bernstein Global Wealth Management February 2010 — March 2016
IKON Public Affairs September 2006 — 2010
United Healthcare August 2004 — April 2006
AmeriChoice, A United Health Group Company March 2002 — August 2004
Aetna US Healthcare September 1997 — March 2002
Commonwealth of Pennsylvania January 1995 — September 1997
Fox Rothschild LLP November 1990 — January 1995
Wolf Block 1986 — 1990
Education
The George Washington University Law School 1983 — 1986
J.D., Law
Colgate University 1979 — 1983
B.A., Political Science
Innovative Consulting Partners, LLC May 2005 - Present
PAREXEL 2001 - 2004
Andersen Consulting (Accenture) 1997 - 2001
Aetna US Healthcare 1994 - 1997
AT&T 1986 - 1994
CIGNA 1984 - 1986
Skills
Project Management, Program Management, Business Development, Change Management, Business Strategy, Organizational..., Medical Devices, Management, Biotechnology, Mergers, Pharmaceutical Industry, Process Improvement, Vendor Management, Consulting, Pharmaceutical..., Process Engineering, Large Systems..., Six Sigma, Staff Augmentation, Workshop Facilitation
Education
Drexel University 1981 — 1986
BS, Computer Systems Management
Wissahickon 1978 — 1981
Redwood Living, Inc October 2013 - Present
Micros Retail Systems August 2010 - October 2013
Micros Retail Systems 2007 - August 2010
Micros Retail Systems 2006 - 2007
Micros Retail Systems 2000 - 2006
Aetna US Healthcare 1994 - 1999
BarclaysAmerican Mortgage Corporation 1993 - 1994
Microsoft 1991 - 1993
Skills
Leadership, POS, Management, Business Analysis, SDLC, Technical Support, Microsoft SQL Server, Integration, Enterprise Software, Troubleshooting, SQL, Databases, Cloud Computing, Business Intelligence, IT Management, Requirements Analysis, E-commerce, SaaS, IT Strategy, Disaster Recovery, Software Project..., Process Improvement, Visio, Vendor Management, SharePoint, Software Development, Agile Methodologies, Enterprise Architecture, Software Documentation, Business Process
Education
Ambassador University 1987 — 1991
Bachelor of Science (BS)
Johnson & Johnson September 2010 - Present
Johnson & Johnson 2002 - September 2010
Aetna US Healthcare 1999 - 2001
Prudential Healthcare 1988 - 1999
Skills
Project Management, Cross-functional Team..., Business Relationship..., Integration, Mergers & Acquisitions, ITIL, Business Process, Management, SDLC, Software Documentation, Software Development, Six Sigma, Leadership, IT Strategy, Vendor Management, Business Intelligence, Project Portfolio..., IT Management, Business Process..., Project Planning, PMP, Business Analysis
Education
Bennington College 1980 — 1984
The Juilliard School 1979 — 1980
Pre-College Degree, Voice
Chubb Institute
Certification, Computer Programming
Optum Technology February 2014 - Present
UnitedHealth Group July 2003 - Present
Aetna US Healthcare 1998 - 2001
Prudential Healthcare 1986 - 1997
Skills
Visio, SQL, DB2, Java, .NET, Quality Center, Business Analysis, HP Quality Center, Integration, Requirements Gathering, MS Project, Mainframe, Process Improvement, Requirements Analysis, SDLC, SharePoint, Software Project...
Education
Caldwell University 1997 — 2003
BSBA, Computer Information Systems
VCE May 2015 - Present
EMC May 2014 - April 2015
EMC January 2013 - April 2014
EMC November 2010 - December 2012
Hewlett-Packard July 2007 - December 2010
EMC Computer Systems May 2001 - October 2006
Unisys 1997 - 1999
General Electric 1992 - 1996
Abbott Labs 1988 - 1992
Aetna US Healthcare 1986 - 1988
Skills
Storage, Solution Selling, Enterprise Storage, Cloud Computing, Virtualization, SaaS, Account Management, Data Center, Channel, Enterprise Software, Sales Process, Sales Management
Education
Colgate University 1979 — 1984
Bachelor of Science (BS)
Chaminade HS 1975 — 1979
HS, Academic
AetnaH May 2010 - Present
Aetna 2008 - May 2010
Aetna US Healthcare 2005 - 2008
Aetna May 2004 - 2008
Aetna 1999 - 2004
Prudential Healthcare 1996 - 1999
Prudential Healthcare 1993 - 1996
Skills
Microsoft Office, Microsoft Excel, Customer Service, Business Continuity, Disaster Recovery, Microsoft Word, Business Process...
Education
Delaware Valley College 1999 — 2006
Bachelor of Science, Management Information Science
Amarillo College 1979 — 1982
Bachelor of Science (B.S.), Managment Information Systems
Kaiser Permanente IT March 2010 - Present
Kaiser Permanente August 2008 - March 2010
Ascentium 2008 - 2008
HSBC Corporation - Decision One 2004 - 2006
Exervio Management Consulting 2003 - 2004
Aetna US Healthcare 2002 - 2003
KPMG LLP 1998 - 2002
Education
Boston College 1994 — 1998
Community Health Systems, Inc. November 1998 - Present
Aetna US Healthcare January 1996 - March 1998
Skills
Healthcare Information..., Healthcare, Healthcare Management, EHR, Physician Relations, EMR, Revenue Cycle, Healthcare Consulting, HIPAA, Revenue Cycle Management, Practice Management, Physicians, Medicaid, Medicare, Social Services
Education
Webster University 1987 — 1989
MBA, Business Administration and Management, General
Cardinal Stritch University 1984 — 1986
Bachelor of Science (BS), Business Administration and Management, General
NetApp February 2008 - Present
IBM January 2007 - February 2008
The Hartford 2004 - 2007
The Harftord 2004 - 2007
CIGNA 1995 - 2003
Aetna US Healthcare 1994 - 1996
Aetna Life & Casualty 1992 - 1994
Skills
Storage Area Networks, VDI, SAN, High Availability, Storage, VMware, NetApp, NAS
Education
Eastern Connecticut State University 1989 — 1993
Bachelor's degree, Economics
gbac, inc. (Group Benefit Administrators of CT) April 2013 - Present
Fairfield County Bank Insurance Services December 2009 - April 2013
USI Insurance, Inc. February 2001 - April 2009
Channelpoint, Inc. November 1999 - November 2000
Aetna US Healthcare August 1997 - November 1999
Prudential Healthcare August 1995 - August 1997
Skills
Employee Benefits, Health Insurance, Worksite Benefits, Employer Sponsored..., Life & Disability..., Disability Insurance, Insurance, Benefits Administration, Account Management, Strategic Planning, Brokers, Sales, Strategy, Underwriting, Management, Long-term Care, Business Development, Property & Casualty..., New Business Development, Commercial Insurance
Education
Alfred University 1986 — 1992
BS, MPS, Business, Health Care, Public Administration
Management Health Solutions, Inc. 2007 - 2008
FairPay Solutions 2005 - 2007
Physiometrics 2004 - 2005
Concentra Integrated Services January 1999 - January 2004
Aetna US Healthcare 1995 - 1997
Skills
Account Management, Direct Sales, Workers Compensation, Supply Chain Management, Health Insurance, Building Relationships, Multitasker, Customer Relations, Customer Service, Customer Satisfaction, Customer Focus, Highly Adaptable, Upselling, Client Relationship..., Customer Loyalty, Sales Support, Salesforce.com, Inside Sales, Inventory Management, Team Building, Healthcare Industry, Medical Terminology, Administrative Support, Direct Marketing, Telephone Skills, Quick Study, Telemarketing, Independent Thinker, Cold Calling, Client Services, Client Retention, Client Acquisition, Client Development, Client Communications, Tenacious, Competitive Analysis, Cross Selling, Collections, Training Skills, Relationship Development, Trade Shows, CRM software, Spreadsheets, Data Entry, Contract Management, Operations, Goal Oriented
Education
Hillsborough Community College 1993 — 1995
Emergency Medical Technology/Technician (EMT Paramedic)
Ashworth College
CIGNA Healthcare of KS and MO 2003 - Present
CIGNA Healthcare January 2001 - Present
Aetna US Healthcare October 1998 - December 2000
1701 Associates August 1997 - September 1998
Skills
Managed Care, Health Insurance, Provider Relations, Network Development, Contract Negotiation, Strategic Planning, Claims, Financial Analysis, Healthcare, Insurance, Customer Relations, Budgeting, Contract Management, Account Management, Negotiation, Hospitals, Contract Negotiations, Compliance, Customer Service, Problem Solving, Team Building, Administration, Analysis, Credentialing, Billing, Employee Benefits, Health
Education
Avila University 1996 — 1997
MBA, Health Services Administration
The University of Kansas 1991 — 1995
BS, Education-Secondary Science
Aetna June 2012 - Present
Aetna February 2011 - June 2012
Aetna August 2010 - February 2011
Aetna October 2005 - August 2010
CIGNA August 2004 - October 2005
Aetna September 2001 - August 2004
HealthHelp, Inc September 1999 - September 2001
Aetna US Healthcare November 1997 - September 1999
Skills
Business Process..., Contract Negotiation, HIPAA, Health Insurance, Healthcare, Healthcare Industry, Insurance, Leadership, Managed Care, Network Development, Contract Management, Change Management, Team Building, Provider Relations, Strategy
Education
Charter Oak State College 1998 — 2000
BS, Healthcare and Management
Windham Memorial Hospital-Radiologic Technology Program 1992 — 1994
Radiologic Technology
Tetra Tech April 2002 - Present
Universal Studios Hollywood August 1999 - February 2000
Aetna US Healthcare January 1997 - August 1999
Bangkok Bank PCL June 1995 - September 1995
Skills
Proposal Writing, Proposal Leadership, Government Proposals, Proposal Generation, Environmental Awareness, Contract Management, Water, Deltek, Technical Writing, Environmental Compliance, GIS, Project Management, Sustainability, Proposal Support
Education
California State University-Northridge 1994 — 1997
Bachelor of Science (BS), Finance and Marketing
Goodwin College August 2013 - Present
Goodwin College August 2013 - Present
Goodwin College August 2013 - Present
Sanford Brown College January 2011 - July 2013
LEGO Systems, Inc. April 2010 - November 2010
Charter Oak Health Center July 2008 - June 2009
Travelers Insurance January 2007 - December 2008
Phoenix Life Insurance Company April 2001 - December 2007
Aetna US Healthcare February 2000 - April 2001
Travelers Life & Annuity June 1996 - December 1999
Skills
Recruiting, Talent Management, Employee Relations, Performance Management, Talent Acquisition, Organizational..., Training, Team Building, Healthcare, Personnel Management, Sourcing, Employee Benefits, Management, Human Resources, Coaching, Workforce Planning, Leadership, HR Policies, Career Development
Education
Rensselaer Polytechnic Institute at Hartford 1996 — 1999
MS, HR management
Central Connecticut State University 1978 — 1980
MS, Guidance and Counseling
ETS July 2001 - Present
CAI August 1996 - Present
CIGNA August 1996 - June 2001
Aetna US Healthcare September 1995 - August 1996
Federal Reserve Bank March 1995 - September 1995
WilTek Technology Services January 1994 - March 1995
PECO Energy January 1985 - December 1994
Skills
IT Management, SDLC, PMP, SOA, Business Analysis, Software Project..., IT Strategy, Requirements Analysis, Agile Methodologies, Program Management, Software Development, Solution Architecture, Business Process..., SharePoint, Vendor Management, Visio
Education
Pennco Technical Institute 1983 — 1985
Arcadia University
BS, Computer Science
Maryland Health Services Cost Review Commission March 2008 - Present
National Quality Forum December 2004 - November 2007
Delmarva Foundation November 2002 - December 2004
The Lewin Group April 1997 - November 2002
HSCSN 1994 - 1997
Aetna US Healthcare 1992 - 1994
HealthPlus 1991 - 1992
The Coordinating Center 1987 - 1991
Johns Hopkins Hospital 1984 - 1987
Children's Hospital Boston 1983 - 1984
Education
University of Maryland Baltimore 1985 — 1990
MS, Nursing
D'Youville College 1977 — 1981
BSN, Nursing
Immaculate Heart of Mary
Travelers December 2012 - Present
Cognizant Technology Solutions January 2010 - September 2012
Aetna, Inc. February 2008 - December 2008
Aetna US Healthcare October 2006 - February 2008
Aetna Life & Casualty 2004 - 2008
Aetna 2004 - 2006
Honeywell 1996 - 2001
Education
Quinnipiac University 1996 — 2003
BS Computer Information Systems, Information Technology
Ball State University
Southern Connecticut State University
Balfour Beatty Communities (formerly GMH Military Housing) March 2007 - Present
Sands Hotel and Casino November 1996 - March 2007
Aetna US Healthcare December 1994 - June 1996
Heffler, Radetich & Saitta LLP January 1990 - June 1994
Education
DeSales University 1985 — 1989
Ancillary Care Management November 2005 - October 2009
ABD Insurance Services August 2002 - November 2005
Aetna US Healthcare May 2000 - July 2002
Prudential Healthcare June 1996 - June 2000
The Holman Group May 1991 - June 1996
Education
California State University-Northridge 1986 — 1989
MS, Human Factors
California Lutheran University 1982 — 1986
Bachelors of Science, Biology
Lake Health November 2010 - Present
MetroHealth Medical Center August 2008 - August 2010
Glenn Sigel December 2007 - August 2008
WellCare Health Plan of Ohio July 2006 - August 2007
CareSource March 2003 - July 2006
CareSource October 2000 - February 2003
The Cleveland Clinic Foundation July 1998 - October 2000
Aetna US Healthcare January 1998 - July 1998
CareSource January 1997 - December 1997
CareSource March 1996 - December 1996
Skills
Healthcare Management, Medicare, Network Development, Managed Care, Healthcare, Medicaid
Education
Cleveland State University 1992 — 1994
MBA, HealthCare Administration
Ohio Real Estate
University of Vermont 1983 — 1987
BA, Psychology, Spanish
Kaiser Permanente August 2009 - Present
American Specialty Health, Inc. March 2008 - July 2008
United Healthgroup - i3Statprobe December 2005 - February 2008
Aetna December 2002 - September 2005
Aetna US Healthcare December 2000 - December 2002
Skills
Healthcare, Program Management
Education
National University 1997 — 2000
MBA, Healthcare Administration
California State University-Long Beach 1993 — 1996
B.A., Kinesiology - Athletic Training
RE/MAX Southern Shores November 2009 - Present
Primerica Financial Services June 2009 - Present
Keller Willaims Realty January 2006 - November 2009
Keller Williams Realty January 2005 - November 2009
Aetna US Healthcare September 1997 - July 2000
Prudential Insurance September 1982 - December 1997
Education
Berkeley College 1984 — 1987
Kearny High School 1978 — 1982
Horizon Health Corporation September 1999 - February 2004
Partners National Health Plans August 1998 - August 1999
Aetna US Healthcare October 1996 - July 1998
Healthsource South Carolina December 1992 - October 1996
Skills
Medicare, Marketing, Customer Service, Sales
Education
College of Charleston 1986 — 1991
Bachelor of Science (B.S.)
Aetna US Healthcare May 1998 - December 2002
NJ Association of HMOs May 2001 - October 2002
Education
Bucknell University 1988 — 1992
AGL Resources April 2009 - Present
AGL Resources April 2006 - June 2009
UPS April 2000 - April 2006
Aetna US Healthcare 1997 - 1999
US Army November 1989 - October 1993
Skills
Video Editing, Multimedia, Flash, Adobe Creative Suite, ActionScript, Captivate, Leadership, Video, Dreamweaver, Web Design, Photography, E-Learning, Social Media Marketing
Education
Art Institute of Atlanta 2000 — 2004
Bachelor of Arts (BA), Multimedia
Georgia State University 1999 — 2000
Business Services June 2000 - Present
Notary Public for the State of California January 2000 - Present
Santa Clarita Valley International Charter School August 2012 - June 2014
SCVi Charter School August 2008 - June 2012
Dawn's Dinners April 2005 - April 2012
Aetna US Healthcare 1997 - 1999
Foundation Health 1996 - 1998
UNUM 1995 - 1997
U S Healthcare 1991 - 1994
Skills
Food, Marketing, Time Management, Sales, Customer Service, Fundraising, Public Speaking, Management, Restaurant Management, Social Networking, Training, Small Business, Team Building, Customer Satisfaction, Facebook, Social Media Marketing, Public Relations, Coaching, Social Media, Marketing Strategy, Employee Training, Corporate Events, Blogging, Hiring, Food Industry, Food Preparation, Food Quality, Teaching, Culinary Skills, Culinary Education, Culinary Management, Cheese, Chocolate, Leadership
Education
University of California, Los Angeles 2012 — 2014
Credential, Culinary Arts, Culinary Arts/Chef Training
California State University-Northridge 1987 — 1991
BA, Speech Communications and Sales/Marketing
CB Richard Ellis September 2006 - Present
Freelance Graphic Designer June 2006 - Present
Allegis Group April 2002 - January 2004
Aetna US Healthcare June 2001 - April 2002
Education
Cabrini College 2004 — 2006
Bachelor of Arts, Graphic Design
Kutztown University of Pennsylvania 1996 — 2000
Bachelor of Science, Public Administration, Minor in PR
DMAA: The Care Continuum Alliance 2007 - 2009
American Diabetes Assn 2006 - 2009
LifeMasters Supported SelfCare 2007 - 2008
Darwin Professional Underwriters, Inc. 2006 - 2008
Aetna US Healthcare February 2001 - September 2005
Aetna Inc. 2001 - 2005
Aetna Health Plans 2001 - 2005
CIGNA Healthcare February 1996 - January 2001
CIGNA Healthcare 1996 - 2001
CIGNA 1996 - 2001
Education
University of California, San Francisco 1974 — 1976
Family Practice Residency
Columbia University College of Physicians and Surgeons 1967 — 1971
MD, Medicine
Yale University 1963 — 1967
BA, Psychology
Novolink Communications October 2001 - Present
Aetna US Healthcare 1997 - 2001
UCS November 1993 - May 1995
Skills
Revenue Assurance, Microsoft Excel, Microsoft Word, QuickBooks, Telecommunications, VoIP, Billing Systems, Carriers, Billing Process, Revenue Recognition, Fixed Asset Management
Education
University of Houston-Clear Lake 1995 — 1996
MBA
Baylor University 1989 — 1993
Bachelor of Arts (B.A.), Business Administration
Highland High School 1985 — 1989
Independence Blue Cross October 2010 - Present
Trion February 2007 - November 2010
Guardian Life Insurance Company Of America February 2000 - February 2007
Aetna Us Healthcare October 1994 - February 2000
chubb December 1984 - October 1994
Education
Upsala College 1980 — 1984
County College of Morris 1980 — 1982
Associates, Business
hanover park 1976 — 1980
East Hanover Middle School
Zappos.com January 2007 - Present
Aetna US Healthcare August 1990 - December 2000
Skills
Retail, Customer Service, Inventory Management
Education
UNLV 2002 — 2004
Masters, Education
Cal State San Marcos 2000 — 2002
BA, History
Cal State San Marcos 1998 — 2000
BS, Sociology
ETS May 2009 - Present
Textron Financial June 2004 - October 2008
Third Federal Bank December 2003 - June 2004
DVI Business Credit January 2003 - August 2003
Aetna US Healthcare May 1997 - January 2003
Skills
CRM, Process Improvement, Management, Leadership, Analysis, Forecasting, Training, Financial Analysis, Project Management, Six Sigma, Business Intelligence, Software Documentation, Strategic Planning, Team Building, Finance, Data Analysis, Marketing, Account Management, Portfolio Management, Human Resources
Education
DeSales University 2005 — 2008
MBA, Business Administration
King's College 1993 — 1997
BS, Finance
Aetna US Healthcare Graphic DesignerAetna Inc.2001 - Present
Skills
Corporate Identity, Graphic Design, Adobe Creative Suite, Brochures, Typography, QuarkXPress, Art Direction, Branding & Identity
Education
American University 1995 — 1999
Bachelors, Fine Arts
GlaxoSmithKline August 1998 - Present
Aetna US Healthcare 1990 - 1998
Aetna 1989 - 1997
Burroughs Corporation (Unisys) May 1982 - January 1989
Skills
Data Warehousing, Data Modeling, Oracle, Performance Tuning, Database Design, Oracle RAC, PL/SQL, SDLC, Enterprise Architecture, SQL, Data Management, SQL Tuning, Database Administration, ETL, Unix, Databases, Disaster Recovery, Data Integration, Sybase, Unix Shell Scripting, SQL*Plus, DB2, Solaris, Data Warehouse..., Relational Databases, SSIS
Education
Villanova University 1986 — 1991
MS, Computer Science
Drexel University 1978 — 1983
BS, Administrative systems analysis
UnitedHealthcare November 2011 - Present
Health Services Advisory Group February 2011 - November 2011
Mercy Care, Schaller Anderson, an Aetna Company March 2010 - February 2011
Aetna US Healthcare June 2004 - February 2010
Consultants In Behavioral Research February 2002 - June 2004
Skills
Project Management, Management, Policy, Analysis, Health Insurance, Software Documentation, Vendor Management, SQL
Education
Arizona State University
Ph.D., Cognitive Systems
Highmark Blue Cross Blue Shield of Delaware December 2012 - Present
Tufts Health Plan September 2003 - November 2012
Tufts Health Plan February 2000 - September 2003
Aetna US Healthcare January 1999 - February 2000
Health Net (MD Health Plan) November 1997 - January 1999
CIGNA Healthcare January 1996 - November 1997
Skills
Negotiation, Underwriting, Critical Thinking, Health Insurance, Change Management, Insurance, Leadership, Vendor Management, Performance Management, Team Building, Analysis, Management, Process Improvement, Managed Care, Strategy, Training, Employee Benefits, Health Policy, Provider Relations
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2000 — 2005
MBA, Business Management
Bentley University 1991 — 1995
MS, Business Management
Newington High School
AmeriHealth Caritas July 2014 - Present
AmeriHealth Caritas March 2013 - July 2014
Coventry Health Care May 2012 - March 2013
UnitedHealth Group June 2007 - April 2012
AmeriChoice March 2002 - June 2007
Synygy January 2001 - March 2002
MEDecision June 1997 - January 2001
Genex Services May 1996 - June 1997
Aetna US Healthcare June 1994 - June 1996
Intracorp February 1991 - June 1994
Skills
Managed Care, Healthcare, Strategic Planning, Project Management, Program Management, Requirements Analysis, Product Management, Company Presentations, Medicare, Medicaid, Commercial Insurance, Workers Compensation, Product Marketing, Public Speaking, Software Design, Software Documentation, Budget Process, End User Training, User Interface Design, Financial Modeling, Analysis, Healthcare Information..., Utilization Management, Health Insurance, Leadership, Management, Disease Management, Process Improvement, HIPAA, Healthcare Consulting, Healthcare Industry, Medicare/Medicaid...
Education
Bloomsburg University of Pennsylvania 1986 — 1987
MBA, Management
Bloomsburg University of Pennsylvania 1982 — 1986
B.S., Business Management
Wells Fargo Home Mortgage July 2012 - Present
Wells Fargo Home Mortgage August 2011 - July 2012
Mercer January 2010 - August 2011
Mercer June 2007 - August 2011
Preferred Medical Marking Corporation March 2006 - May 2007
A4 Health Systems December 2003 - February 2006
The Lash Group October 2000 - December 2003
Aetna US Healthcare September 1999 - September 2000
Skills
Human Resources, Employee Benefits, Hands-on Training, Technical Writing, Project Management, Analytical Skills, Health Insurance, Benefits Administration, Training, Mortgage Banking, Employee Relations, Cross-functional Team..., Outlook, Onboarding, Healthcare, Process Improvement, Access, Analysis, Program Management, Management
Education
Appalachian State University 1995 — 1998
Business, Health Care Management
Pope High School 1989 — 1993
High School Diploma, College prep
Yeshiva University November 2012 - Present
Benjamin N. Cardozo School of Law January 2010 - November 2012
Benjamin N. Cardozo School of Law November 2006 - December 2009
Andrea Hale Consulting January 2000 - March 2006
The Actors Fund 2006 - 2006
Aetna US Healthcare June 1993 - September 1998
A. Foster Higgins & Co., Inc. September 1990 - February 1993
Skills
Non-profits, Fundraising, Stewardship, Event Planning, Philanthropy, Research, Event Management
Education
Cornell University 1986 — 1990
B.S., Industrial and Labor Relations
Tabor House Inc. August 2012 - Present
Department of Commerce Bureau of the Census 2009 - April 2011
Peace Corps 2005 - 2009
Catholic Relief Services 1999 - 2004
Peace Corps 1997 - 1999
Aetna US Healthcare 1976 - 1997
Skills
Capacity Building, International..., Policy, Program Management, Performance Management, Oral & Written..., Event Planning, Human Resources, Management, Program Evaluation, Volunteer Management, Community Outreach, Community Development, Grants, Nonprofits, Program Development, Policy Analysis, Public Speaking, Government, Research
Education
Colgate University
BA, Psychology
Rensselaer Polytechnic Institute at Hartford
MA, Health Care Management
University of Hartford
MBA, Management
THE NAJMA'EL GROUP specializing in Human Resources Management for small to midsize companies November 2007 - Present
Lighthouse International January 2004 - February 2006
Lighthouse International January 2001 - January 2004
Aetna US Healthcare April 1997 - January 2001
Enterprise Rent-A-Car June 1995 - February 1997
Education
Central Piedmont Community College 2008 — 2008
Human Resources Management
Rutgers University-New Brunswick 1991 — 1995
Bachelors of Art, Labor & Industrial Relations
Science Highschool 1987 — 1991
College Prepatory
Health Advocate 2003 - Present
Aetna US Healthcare 1994 - 2002
PricewaterhouseCoopers 1986 - 1989
Skills
Healthcare Management, Provider Relations, Healthcare, Managed Care, Medicare, HIPAA, Team Building, Leadership, Health Insurance, Customer Service, Process Improvement, Employee Benefits
Education
La Salle University 1981 — 1985
MBA, Health Care Administration
Dickinson College 1972 — 1976
B.A., Political Science
U.S. Coast Guard Staff Officer - Finance & MaterialsU.S. Coast GuardOctober 2005 - Present
Aetna US HealthCare September 1993 - July 1997
ALIAC INVESTMENTS August 1989 - August 1993
Town Of Wethersfield June 1984 - November 1990
Skills
Budgeting, Forecasting, Process Improvement, Program Management, Operations Management, Financial Management, Government, Team Building, Excel, Strategic Planning, Planning, Microsoft Office, Problem Solving, Compliance, Logistics, Quality Assurance, Team Leadership, Change Management, Policy, Analysis, Business Strategy, Financial Analysis, Access, Budget Management, Supervisory Skills, Security Clearance, Data Analysis, Training, Leadership, Budgets, Managerial Finance, Risk Management, Insurance, Microsoft Excel, Project Planning
Education
The University of Connecticut School of Business 1990 — 1992
MBA Finance, MBA International Business
Central Connecticut State University
BS, Finance and Information Technology
Voya Financial April 2014 - Present
ING US Financial Services 2003 - Present
ING :US Insurance 2003 - Present
ING Financial Services 2002 - Present
ING USFS July 2003 - September 2014
ING 2003 - April 2014
Aetna US Healthcare 2002 - 2003
AIG 1999 - 2001
Providian Financial November 1981 - July 1998
National Liberty 1981 - 1998
Skills
Project Management, Retail, Management, Training, Governance, Customer Service, Business Analysis, Process Improvement, SDLC, Financial Risk, Analysis, PMO, Cross-functional Team..., Banking, Risk Management, Team Management, Project Portfolio..., Business Process..., Insurance, User Acceptance Testing, Change Management, Mutual Funds, Financial Services, Clarity, Call Centers, Leadership, Business Requirements, Requirements Gathering, Strategic Planning
Education
Drexel University 1973 — 1975
Design & Merchandising
Radnor High School 1969 — 1973
City of West Hollywood October 2008 - Present
City of West Hollywood May 2005 - Present
City of West May 2005 - Present
City of West Hollywood 2005 - 2015
City of West Hollywood 2005 - 2015
City of West Hollywood 2005 - 2015
City of West Hollywood 2005 - 2015
Binghamton University September 2004 - December 2004
Aetna US Healthcare April 2001 - August 2002
Skills
Finance, Policy Analysis, Auditing, Nonprofits, Policy, Financial Analysis, Budget Process, Tax, Budgets, Grants, Community Development, Financial Reporting, Government, Community Outreach, Accounting, Capital Budgeting, Public Speaking, Microsoft Excel, Strategic Planning
Education
Binghamton University 2002 — 2004
Master of Arts, Economics and Finance
Binghamton University - School of Management 2002 — 2004
MA, Economics/Finance
California State University-Long Beach
Bachelor of Arts, Economics
University of California, Berkeley
Certificate, Accounting
Walden University
Waloen University
Cerner Corporation October 2012 - Present
Cerner Corporation 2012 - 2013
SAIC Health Solutions - MaxIT Healthcare Business Unit October 2011 - October 2012
Siemens Medical - Shared Medical Systems February 1998 - October 2011
Siemens Healthcare 1990 - 2011
SHared medical systems 1990 - 2011
Aetna US Healthcare October 1997 - February 1998
Shared Medical Systems (SMS) June 1990 - October 1997
Skills
Epic Systems, Ambulatory, Informatics, Health Information..., CPOE, Revenue Cycle, HIPAA, Healthcare, Integration, Healthcare Consulting, Software Implementation, Soarian Patient Access, Soarian Scheduling, Siemens Invision..., Siemens EMPI, HL7 Interfaces, Enterprise Data Modeling, Cerner Scheduling, Cerner CCL, Siemens HDX, Data Conversion, HIM Operations, Data Mining, ICD-10, EMR, EHR, iEHR, HIE, PHR, Data Warehousing, Process Improvement, Project Management, Clinical Research, Databases, Access, Systems Analysis, Healthcare Information..., HL7, Software Documentation, Consulting, Leadership, Cerner
Education
Bloomsburg University of Pennsylvania 1985 — 1989
Bachelor of Science (BS), Computer Science
Ridley High School 1982 — 1985
College Prep, Mathematics and Computer Science
Harne, Song, Woo, M.D. May 2002 - Present
Aetna US Healthcare January 1990 - November 2001
Skills
Microsoft Excel, PowerPoint, Management, Leadership, Outlook, Training, Sales, Healthcare, Microsoft Word, Strategic Planning, Process Improvement, Hospitals, Data Entry, Team Building, Budgets, Teamwork, Research, Coaching, Social Media
Education
Clarion University of Pennsylvania 1983 — 1987
BA, History, Accounting
T &M, Inc. April 2005 - Present
Agilent Technologies July 2010 - November 2010
The Vanguard Group March 2005 - December 2008
Aetna, US Healthcare May 2001 - November 2004
Aetna, US Healthcare May 2001 - May 2002
Education
DeVry University 2008 — 2010
B.S., Business Information Systems
Community College of Philadelphia
A.A, Business Administration
Humana July 2013 - Present
AstraZeneca January 2001 - April 2012
AstraZeneca January 2001 - March 2012
ASTRAZENECA PHARMACEUTICALS January 2001 - January 2012
Aetna January 1997 - January 2001
AETNA US HEALTHCARE January 1994 - January 2001
Aetna September 1997 - November 2000
Aetna July 1994 - August 1997
Aetna Us Healthcare health and medical benefits January 1994 - January 1997
Systems, Inc January 1993 - June 1994
Skills
Microsoft Office, Customer Relations, PowerPoint, Sales Operations, Selling, Pulmonology, Sales Process, Management, Medical Devices, Leadership, Sales, Team Leadership, Strategic Planning, Cardiology, Pharmaceutical Sales, Sales Management, Healthcare
Education
Central Connecticut State University
Bachelor's degree, Business Administration and Management, General
Central Connecticut State University New
Bachelors of Science, Business
Kaiser Permanente October 2014 - Present
State of Maryland September 2013 - February 2014
Cigna-HealthSpring December 2011 - September 2013
Franklin County Job & Family Services January 2008 - July 2009
Ohio State University Hospital - East September 2006 - January 2008
Ohio State University Hospital – East October 2005 - September 2006
The Ohio State University Medical Center November 2004 - October 2005
Automated Health Systems June 1998 - October 2004
Aetna Us HealthCare March 1997 - May 1998
Skills
Medical Records, Software Documentation, Medicaid
Education
Central Michigan University 2007 — 2013
Master of Science in Administration, Public Administration, Graduate
Central Michigan University 2007 — 2012
Masters Certificate, Human Resources Management/Personnel Administration, General
Central Michigan University 2007 — 2010
Masters Certificate, Health Services Administration
London Metropolitan University
BA Philosophy
Cigna 2013 - Present
CIGNA Group Insurance July 2008 - November 2013
Cigna November 2001 - January 2008
Cigna February 1999 - November 2001
University Physicians Group December 1997 - February 1999
Aetna US HealthCare 1994 - 1999
32B-J Health Center 1992 - 1994
Daniel J. Nicoll, MD PC 1975 - 1992
Skills
Health Insurance, Managed Care, Insurance, Claim
Education
Columbia University Mailman School of Public Health 1994 — 1997
Master's Degree, General Public Health
State University of New York Downstate Medical Center College of Medicine 1968 — 1972
Doctor of Medicine (M.D.)
New York University 1965 — 1968
Bachelor's Degree, Mathematics
United States Postal Service August 2003 - Present
SYSINCT (IKON Office Solutions) May 2001 - September 2001
Aetna US Healthcare May 2000 - January 2001
Corporate Express February 1999 - January 2000
SYGNET Communications January 1995 - January 1996
FedEx Services October 1992 - December 1994
United States Air Force July 1975 - September 1992
Commonwealth College January 1985 - August 1985
Education
Texas Lutheran University 1974 — 1987
B.A., Business Financial Management
Community College of the US Air Force 1975 — 1980
A.A.S., Data Processing Technology
UnitedHealth Group November 2005 - April 2015
Aetna US Healthcare August 1993 - May 2003
Education
Brookstone College-Greensboro 1990 — 1992
Business Associates Degree, Business, Accounting, Computers
Southwestern Randolph High School 1986 — 1990
High School Diploma, High School
Apex Technologies, Inc. September 2001 - Present
Metromedia Fiber Network Services, Inc. June 2000 - July 2001
Vanguard January 1999 - March 2000
Aetna US Healthcare March 1996 - June 1998
Practice Management Associates, Inc. April 1994 - July 1996
Philadelphia Health Services June 1989 - May 1994
Naval Sea Systems Command (NAVSEA) July 1985 - July 1989
Skills
Network Security, Security, Integration, SQL, Executive Coaching, E-commerce, Web Development, Software Development, Web Services, SEO, Business Process, Web Analytics, Project Management, Mobile Devices, Product Management, Business Intelligence, CSS, JavaScript, MySQL, Website Development, Start-ups, Software Engineering, Databases, Cloud Computing, XML, Network Administration, Web 2.0, Microsoft Excel, Microsoft Word, HTML, Microsoft Office, WordPress, jQuery, Microsoft SQL Server, ASP.NET, User Experience, Customer Service, Microsoft Certified..., Management, PHP, Entrepreneurship, Strategy, Enterprise Software, Leadership
Education
Chubb Professional Services 1997 — 1998
Application Development
AmeriTrain of PA, Inc. 1996 — 1998
Certified Novell Network Engineer, Network Engineering
Drexel University 1980 — 1984
Bachelor of Science, Business Administration and Information Systems Management, Graduated with honors
Long Beach Memorial Medical Center April 2012 - Present
Saddleback Memorial Medical Center July 2002 - March 2012
Aetna US Healthcare September 2000 - July 2002
Monarch HealthCare March 1996 - September 2000
Skills
Hospitals, Healthcare Management, Epic Systems, EMR, Healthcare Information..., Nursing, EHR, Inpatient, HIPAA, Customer Service, Medical Terminology, CPOE, Patient Safety, BLS
Education
Cal State Fullerton 1989 — 1993
Bachelor of Science (BS), Registered Nursing/Registered Nurse
CorVel Corporation December 2011 - Present
Talus Brokerage Services August 2011 - December 2011
Mount Carmel Health Partners, Inc. 2009 - 2010
Modern Medical, Inc. 2000 - 2009
Decorative Surfaces International/Columbus Coated Fabrics 1998 - 2000
Aetna US Healthcare 1997 - 1998
CoreSource, Inc 1996 - 1997
Uhlman’s Department Store 1995 - 1996
Skills
Benefits Administration, Healthcare
Education
Bowling Green State University 1992 — 1995
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Washington State Community College 1991 — 1992
Transfer Program
Morgan High School
Self-employed May 2012 - Present
LEO Pharma A/S April 2011 - June 2012
Abbott August 2000 - March 2011
AETNA US HEALTHCARE June 1998 - July 2000
Skills
Graphic Design, Social Media Marketing, Social Networking, Successful Business..., Business Development, Sales, Strategic Planning, Marketing, Photoshop, Advertising, Customer Service, Facebook, Event Management, Management, Product Launch, Team Coordination, Customer, Customer Satisfaction, Sales Process, Sales Presentations, Business Planning, Marketing Strategy, Pharmaceutical Sales, Specialty Pharmaceutical, Team Leadership, Team Management, Neurology, Retail Sales, Sole Proprietors, Dermatology
Education
California State Polytechnic University-Pomona 1991 — 2008
Bachelor of Business Administration (B.B.A.), Professional Sales