Kavanaugh CallCenter Group
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11 Kavanaugh CallCenter Group employees in database. Find out everything there's to know about Kavanaugh CallCenter Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Kavanaugh CallCenter Group Employees
Freelance Virtual Assistant July 2015 - Present
Zirtual November 2013 - July 2015
T.D.C 2012 - July 2012
Convergys April 2010 - March 2012
Kavanaugh CallCenter Group 2006 - 2010
Belterra Casino Resort & Spa 2004 - 2006
Skills
Resume Writing, Screening Resumes, Research, Computer Information..., Recruiting, Typing, Microsoft Office, Crew Scheduling, Phone Skills, Phone Etiquette, Problem Solving, Customer Service, Hospitality, Internet, Negotiation, Social Networking, Organization, Creative Writing, Career Management, Budgets, Strategy, Human Resources, Interviews
Education
Southwest Virginia Community College 2014 — 2016
Radiography, Radiologic Technology/Science - Radiographer
Mountain Empire Community College 2012 — 2016
Radiography Technologist, Radiologic Technology/Science - Radiographer, 3.7
Lee County Career/Technical Center 2001 — 2003
Advanced Accounting Certificate, Accounting
Lee High School Ben Hur, VA 1999 — 2003
General Studies Diploma, General High School Diploma
Wellmont Health System September 2013 - May 2014
Kavanaugh CallCenter Group October 2010 - April 2013
Cleveland Clinic December 2009 - March 2010
Cleveland Clinic September 2008 - December 2009
Cleveland Clinic June 2007 - March 2008
Cleveland Clinic April 2005 - June 2007
Skills
Human Resources, Recruiting, Employee Relations, Payroll, Organizational..., Leadership, Performance Management, Personnel Management, Training, Employee Benefits, Employee Training, Applicant Tracking..., Customer Satisfaction, Workforce Planning, Performance Appraisal, Management, Leadership Development, College Recruiting, HR Policies, Customer Service, Negotiation, Team Management, Microsoft Office, Employee Engagement, Microsoft Excel, Customer Experience, Account Management, Team Building, Coaching, Sourcing, Employment Law, Job Coaching, Accounts Payable, Process Improvement, Customer Retention, Epic Systems, Health Insurance, Team Leadership, Community Development, Local Government, Prospect Research, Paychex,Inc, Quality Patient Care, Unemployment, Unemployment Claims, Client Liaison, Interviews, Hiring, Job Fairs, Community Outreach
Education
Capella University
Bachelor of Science (BS), Human Resources Management and Services
Florida Atlantic University 2001 — 2002
University of Maryland Baltimore County 2000 — 2001
Broward Community College 1997 — 2000
Chaminade Madonna 1993 — 1997
High School
Qualfon March 2014 - Present
KCG Consulting 1999 - 2014
Kavanaugh CallCenter Group 2010 - 2013
Rockwell 1997 - 1999
Interactive Response Technologies, (IRT) 1996 - 1997
Skills
Software Project..., Program Management, Integration, Project Delivery, Vendor Management, Telecommunications, Management, Resource Management, Business Process, Team Management, Call Centers, Call Center, CRM, Strategy, Recruiting, Customer Experience, Operations Management, Management Consulting, Training, Cross-functional Team..., Workforce Management, Business Analysis, Customer Satisfaction, Contact Centers, Start-ups, Process Improvement, Performance Management, Project Management, Customer Retention, Leadership, Coaching, Telemarketing, Account Management, VoIP, Executive Management, Contract Negotiation, Call Center Development, Lead Generation, Quality Assurance, Unified Communications, Managed Services, IVR, BPO, Inbound Marketing, Business Process..., Telephony, Consulting, Customer Service, SaaS, Contact Center...
Education
Florida International University 1993 — 1995
Political Science and Government and Business
University of Nebraska-Lincoln 1991 — 1993
Political Science and Government
Jones Plastic and Engineering August 2015 - Present
Sykes April 2014 - July 2015
Advanced Call Center Technologies January 2013 - April 2014
Kavanaugh CallCenter Group March 2011 - March 2012
Kavanaugh CallCenter Group May 2009 - March 2011
Freelance Graphic Designer and Artist June 2006 - December 2010
Kavanaugh CallCenter Group November 2007 - April 2009
Kavanaugh CallCenter Group July 2005 - November 2007
Skills
Security, Cyber Security, Security Awareness, Physical Security, Electronic Security, Windows, Windows Server, Windows Services, Network Security, IP Networking, Microsoft Office, Dialers, IVR, Call Routing, Workforce Management, PBX, Program Management, DHCP, Security Consultant, Photoshop, Personnel Protection, Call Center Consulting, Information Security..., Access Control, Security Management, Technology Planning, Technology Contracts, Freelance Graphics, VoIP, Personnel Recruiting, Operational Strategy, Microsoft Technologies, Firearms, Personal Protection, Asset Protection, Operations Management, IT Management, IP Cameras, Electronic Security..., Security Monitoring, Cabling, Investigations, Computer Forensics, Internal Investigations, Auditing, Call Center, Information Technology, Team Leadership, Troubleshooting, Networking
Education
Mountain Empire Community College 2004 — 2005
Associate of Science (A.S.), Computer Networking, 4.98
PCI 1998 — 1999
Certificate, Computer Technician (A+ Certification)
Mountain Empire Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science, 4.5
Lee County Vo-Tech 1991 — 1992
Certificate, Electronics/PC Repair
Lee High School 1989 — 1992
Diploma, High School Diploma
Lee County Vo-Tech 1990 — 1991
Certificate, Data Processing
Aon Risk Solutions May 2015 - Present
Aon Risk Solutions January 2013 - May 2015
Kavanaugh CallCenter Group October 2008 - November 2012
Skills
Risk Management, Change Management, Program Management, Process Improvement, Project Management, Vendor Management, Business Process..., Call Centers, Performance Management, Training, Software Documentation, Quality Assurance, Customer Service, Strategy, Outsourcing, Team Building, Management
Education
Old Dominion University
Human Services, Human Development, Family Studies, and Related Services
KCG Consulting Inc. January 2000 - Present
USAble Life December 2012 - May 2014
Kavanaugh CallCenter Group June 2005 - March 2013
CBS Interactive April 2003 - May 2005
SportsLine.com June 1996 - January 2000
Interactive Response Technologies, (IRT) November 1995 - May 1996
Skills
Telemarketing, Call Center, Inbound, Lead Generation, Customer Experience
Education
Florida International University 1994 — 1995
Marketing
Self employed November 2013 - Present
GEICO April 2013 - November 2013
Kavanaugh CallCenter Group April 2012 - February 2013
Kavanaugh CallCenter Group September 2009 - April 2012
Skills
Team Management, Quality Assurance, Status Tracking, Manage Client..., Mentoring Of Staff, Action Plan Creation, Dispute Resolution, Microsoft Office, Microsoft Word, Microsoft Excel, Computer Proficiency, Computer Network..., Customer Retention, Customer Experience
Education
ITT Technical Institute-Knoxville 2005 — 2006
Information Technology
Sunbright High School 2001 — 2004
High School Diploma