MedCo Services Healthcare Revenue Cycle Solutions
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MedCo Services Healthcare Revenue Cycle Solutions Employees
Comfort Keepers December 2013 - Present
MedCo Services Healthcare Revenue Cycle Solutions January 2013 - December 2013
MedCo Services Healthcare Revenue Cycle Solutions June 2012 - December 2012
Huntsville Hospital February 2012 - April 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Process Improvement, Healthcare, Data Entry, Outlook, Data Analysis, Teamwork, Medical Billing, Customer Satisfaction, Public Speaking, Marketing, Management, Hospitals
Education
Florida Institute of Technology 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Oakwood College 2007 — 2013
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
MedCo Services Healthcare Revenue Cycle Solutions April 2012 - May 2014
Nutritional/Parenteral Home Care August 2011 - March 2012
Hillcrest Chiropractic June 2010 - August 2011
Apria Healthcare October 2008 - June 2010
Skills
Healthcare Management, Hospital Revenue Cycle, Project Management, Staff Development, Collection Development, Operations Management, Patient Registration, HIPAA, JCAHO, EMR, Insurance Verification, Account Management, Microsoft Office, Quality Assurance, Call Centers, Customer Service, Leadership, Public Speaking, Team Building, Event Planning, Process Improvement, Healthcare, Training, Hospitals
Education
Austin Peay State University 2005 — 2010
Bachelor's degree, Health and Human Performance (Healthcare Management)
Austin Peay State University 2007 — 2009
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities
Alabama Family Medical Center/ Tuscaloosa Weight Loss Center August 2015 - Present
MedCo Services Healthcare Revenue Cycle Solutions June 2011 - September 2014
University of Alabama August 2010 - May 2011
TCBY May 2007 - April 2011
Skills
Customer Service, Research, Telephone Skills, Team Leadership, Proficient Typing Skills, excellent communication..., able to adapt well to..., interpersonal abilities, motivating and...
Education
Strayer University 2014 — 2017
Masters in Health services and administration, Health Services Administration, GPA: 3.5
Penn Foster 2012 — 2013
certificate, Occupational Therapy Aid
University of Alabama 2007 — 2011
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General, GPA: 3.0
Cellular Sales April 2013 - Present
West Corporation 2010 - 2011
MedCo Services Healthcare Revenue Cycle Solutions February 2008 - August 2009
Skills
Video Games, Customer Service, Customer Escalation..., Marketing, Sales, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Team Leadership, Leadership, Management, Mobile Devices
Education
Jacksonville State University 2003 — 2007
Bachelor of Science (BS), Marketing
Precision MedSource January 2015 - Present
MedCo Services Healthcare Revenue Cycle Solutions September 2008 - January 2015
Skills
Business Analysis, EHR, Integration, Process Improvement, Program Management, Project Management, Requirements Analysis, SDLC, Software Project..., Vendor Management
Education
University of Alabama 2002 — 2005
Bachelor's Degree, Telecommunications Management
King Global Ventures August 2010 - Present
Denkyem Foundation June 2007 - Present
African Investment and Economic Development June 2006 - Present
South Bronx United March 2006 - Present
Consolidated Engineers 2006 - Present
GE August 2006 - May 2011
MedCo Services Healthcare Revenue Cycle Solutions December 2002 - June 2006
Ghana Embassy February 1999 - March 2001
Bronx Borough President Office September 1998 - June 1999
Ghana Football Association 1993 - 1999
Skills
Sports, Social Media Marketing
Education
Strayer University (VA) 2009 — 2011
Master's degree, Public Administration
Drexel University 2007 — 2009
Bachelor's degree, Engineering
Burlington County College 2002 — 2007
Associate's degree, Electrical and Electronics Engineering
MedCo Services Healthcare Revenue Cycle Solutions April 2013 - Present
MedCo Services Healthcare Revenue Cycle Solutions August 2009 - April 2013
MedCo Services Healthcare Revenue Cycle Solutions August 2008 - August 2009
Ocean Canyon Properties - Mountain Lakes Resort June 2005 - July 2006
Skills
Microsoft Office, Microsoft Excel, Customer Service, Process Improvement, Microsoft Word, Banking, PowerPoint, Access, Risk Management, Outlook, Insurance, Financial Analysis, Healthcare, Accounts Receivable, Time Management, Leadership, Team Building
Education
Northeast Alabama Community College 2008 — 2010
Registered Nursing/Registered Nurse, 3.78 GPA
Xerox August 2011 - Present
Verizon Federal Network Systems August 2007 - April 2013
MedCo Services Healthcare Revenue Cycle Solutions July 2010 - August 2011
Skills
Data Center, Call Centers, Servers, Customer Service, Management, Payroll, SLA, VPN, Invoicing, Data Entry, Operations Management, Human Resources, Recruiting, I-9 Compliance, Transaction Processing, ABC Analysis, BPO, Service Delivery..., Outsourcing, Supervisory Skills, Document Imaging, Document Management
Education
Colorado Technical University 2013 — 2015
Bachelor’s Degree, Business Administration, Management and Operations, 3.2
MedCo Services Healthcare Revenue Cycle Solutions August 2015 - Present
Arkansas Vision Development Center August 2013 - March 2014
MEDS July 2013 - December 2013
Arkansas Oral & Facial Surgery Center January 2013 - August 2013
Oral Surgery Center, Inc August 2012 - January 2013
The Outsource Group January 2011 - August 2012
The Outsource Group January 2011 - September 2011
N.E.W. Customer Service Companies, Inc August 2008 - July 2010
United Regional Health Care System April 2004 - February 2007
Skills
Medicaid, Insurance, Customer Service, Oral & Maxillofacial..., Dental Implants, TMJ Treatment, Orthognathic Surgery, Medicaid Eligibility, Wisdom Teeth, Periodontics, Collections, Accounts Receivable, Dental Insurance, Dental Surgery, Dental Marketing, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical/Surgical, Medical Transcription, Program Implementation, medicaid implementation, training, Quality Assurance, Human Resources, Payroll, Access, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Publisher, Committed to..., Radiology, Conducting Interviews, Billing Process, Committed to Excellence, Administrative..., Employee Benefits
Education
American Commercial College-Wichita Falls
Medical Office Specialist
Henrietta High School
Ohio Facilities Construction Commission December 2014 - Present
Bed Bath & Beyond March 2005 - 2011
Meijer 2002 - 2005
MedCo Services Healthcare Revenue Cycle Solutions 2001 - 2002
Meijer 2000 - 2002
Skills
Merchandising, Sales Management, Operations Management, Human Resource..., Recruiting, Employee Training, Staff Retention, Customer Relations, Labor Relations, Infrastructure..., Scheduling, Benefits Administration, Legal Compliance, Communication, Talent Acquisition, Talent Management, Compensation & Benefits, Quantitative Analytics, Performance Management, Retail Marketing, Retail Buying, Onboarding, Strategic Leadership
Education
Franklin University
Bachelor of Science (B.S.), Human Resources Management
Franklin University
Bachelor of Science (B.S.), Business Administration
The Ohio State University
Business Administration
Capital University
Political Science/History
Pinnacle Locum Tenens November 2014 - Present
MedCo Services Healthcare Revenue Cycle Solutions September 2014 - October 2014
MedCo Services Healthcare Revenue Cycle Solutions May 2014 - September 2014
Alabama Media Group July 2013 - May 2014
D&Y April 2008 - July 2013
D&Y October 2006 - April 2008
Skills
Recruiting, Coaching, Management, Interviews, Team Building, Sales, Cold Calling, Time Management, Training Development, Training Delivery, Talent Developer, Salesforce.com, Hiring, Leadership Development, Healthcare, Employee Relations, Onboarding, Budgets, Sales Operations, Microsoft Excel, Digital Marketing, Digital Media, Employee Training, Public Speaking, Online Advertising, Advertising Sales, Writing
Education
University of Phoenix 2004 — 2007
BS, Business Management
University of Alabama
Blue Cross Blue Shield of Alabama September 2013 - Present
MedCo Services Healthcare Revenue Cycle Solutions October 2011 - August 2013
DIRECTV October 2004 - October 2011
Skills
Management, Employee Training, Organizational..., Employee Engagement, Workshop Facilitation, Leadership Development, Performance Management, Instructor-led Training, Project Management, Training, Onboarding, Call Centers, Leadership, Personal Development, Customer Service, Coaching, Needs Analysis, Training Delivery, Personnel Management, Process Improvement, Strategic Planning, Team Building, People-oriented, Team Leadership, Recruiting, Human Resources, Interviews, Employee Relations, Succession Planning, CRM, Time Management, Customer Satisfaction, Change Management, Conflict Resolution, Customer Retention, Hiring, Instructional Design, Organizational..., Quality Assurance, Talent Management, Performance Improvement, Program Management, Vendor Management
Education
University of Phoenix 2000 — 2003
Bachelor's, Business Management
MTSI - Moseley Technical Services, Inc. October 2014 - Present
MedCo Services Healthcare Revenue Cycle Solutions August 2013 - Present
IMGLIVE January 2011 - August 2013
Spherion January 2010 - January 2011
Delta Air Lines November 1984 - June 2008
Delta Air Lines 1984 - 2008
Delta Air Lines 1984 - 2008
Skills
Customer Service, Call Center, Performance Management, Process Improvement, Team Building, Onboarding, Employee Relations, Change Management, Recruiting, Temporary Placement, Program Management, Human Resources, Microsoft Office, Call Centers, Marketing, Leadership, Management, Training, Customer Satisfaction, Customer Retention, Leadership Development, Account Management, Customer Experience, Coaching, Sales Operations, Employee Training, Team Leadership, Operations Management, Vendor Management, Sales, CRM, Interviews, Time Management
Education
The University of Memphis 1981 — 1983
Early Childhood Education
Briarcest High School
MedCo Services Healthcare Revenue Cycle Solutions October 2014 - Present
Informs, Inc November 2003 - November 2014
Intermec 1998 - 2003
Intermec Technologies 1997 - 2003
Skills
Sales, Solution Selling, Channel Partners, RFID+, Barcode, Direct Sales, Sales Process, Salesforce.com, SaaS, Account Management, Strategic Partnerships, Key Account Management, Product Marketing, Selling, Sales Operations, Sales Management, New Business Development, Lead Generation, B2B, Enterprise Mobility
Education
Auburn University
MedCo Services Healthcare Revenue Cycle Solutions March 2010 - Present
Skills
Employee Relations, Performance Management, Recruiting, Benefits Administration, Organizational..., New Hire Orientations, Personnel Management, Performance Appraisal, Medical Billing, Staff Supervision, Account Reconciliation, Patient Account..., Expense Reports, Employee Evaluation, Invoicing, Inventory Management, STAR, HPF, Meditech
Education
University of Montevallo 2000 — 2003
Catholic High School 1996 — 2000
Advanced Diploma, Graduation Speaker
MedCo Services Healthcare Revenue Cycle Solutions January 2013 - Present
Huntsville Hospital April 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Strategic Planning, Budgets, Healthcare, Healthcare Management, HIPAA, Data Analysis, Revenue Cycle, Account Management, Process Improvement
Education
University of Alabama 2005 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management
John C Calhoun State Community College 2003 — 2005
General Studies
MedCo Services Healthcare Revenue Cycle Solutions August 2013 - Present
Cinram August 2012 - August 2013
DIRECTV October 2010 - July 2012
Skills
Customer Service, De-escalation, Friendly Personality, Multi Tasking, Collections, Patient Education, Fast-paced, Deadline Oriented, Knowledge-hungry Learner, Highly Detailed
Education
George C Wallace State Community College-Hanceville 2004 — 2006
Social Work
Lyons HR/Steelcase June 2014 - Present
Kmart Corporation March 2014 - Present
MedCo Services Healthcare Revenue Cycle Solutions June 2011 - August 2013
West Telemarketing August 2007 - November 2009
Skills
Customer Service, Customer Support, Customer Retention, Customer Experience, Assembly Lines, Assembling, Typing, Multi Tasking, Manufacturing, Question Answering, Telephone Skills
Education
Alabama Agricultural and Mechanical University 2005 — 2011
-, Early Childhood Education and Teaching
Athens High 2001 — 2005
Diploma, General Studies