Melitta SystemService USA, Inc.
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Melitta SystemService USA, Inc. Employees
Brookville Equipment Corporation September 2014 - Present
Bollinger Shipping Agency Pty Ltd August 2013 - September 2014
Fireking Security Group December 2012 - December 2013
Melitta SystemService USA, Inc. December 2008 - December 2012
L-3 Communications September 2007 - November 2008
Diebold September 2005 - September 2007
Skills
Troubleshooting, Testing, Hardware, Electronics, Training, Customer Service, Electricians, Windows, Technical Support, OS X, Hydraulics, Microsoft Office, PowerPoint, Soldering, Microsoft Excel, Marketing Strategy, Operations Management, Project Management, Microsoft Word, Preventive Maintenance, Data Analysis, MS Project, Process Improvement
Education
Southern University at New Orleans 2008 — 2011
Bacholers, Management Information Systems
Delgado Community college 2002 — 2004
Associates, Electrical-Electronics Engineering Technology
Western Hills Health Care Center Direct Support ProviderIndependent ConsultantJanuary 2011 - October 2013
Melitta SystemService USA, Inc. September 2009 - November 2010
Melitta SystemService USA, Inc. September 2009 - January 2010
Skills
Healthcare, Social Networking, Customer Service, Event Planning, Public Speaking, Nonprofits, Team Building
Education
Judson University
Bachelor's Degree, Communication Arts - Public Speaking
Melitta SystemService USA, Inc. March 2012 - Present
Melitta April 2009 - March 2012
Skills
Cross-functional Team..., SAP, Key Account Management, Sales Operations, Microsoft Office, Marketing Strategy, Forecasting, Project Management, Merchandising, Supply Chain Management, Customer Service, Management, Quality Assurance, Product Development, Pricing, New Business Development, Sales Management, Logistics, Marketing, Product Marketing, Negotiation, FMCG, Account Management, Market Planning, Team Building, Customer Insight, Product Management, Sales, Marketing Management, Supply Chain, Competitive Analysis
Education
ITT Technical Institute-Mount Prospect 2002 — 2004
Bachelor of Applied Science (BASc), Electrical, Electronics and Communications Engineering
Melitta SystemService USA, Inc. September 2013 - Present
Melitta SystemService USA, Inc. July 2011 - Present
Melitta SystemService USA, Inc. February 2012 - September 2013
Melitta SystemService USA, Inc July 2011 - February 2012
Caribou Coffee June 2003 - September 2007
Espresso Midwest Inc. 2002 - 2003
Espresso Services Inc. September 1995 - March 2001
Skills
Troubleshooting, Product Development, Technical Support, Sales, Customer Service, Employee Training, Inventory Management, Microsoft Office, Vendor Management, Purchasing, Change Management, Service Management, Customer Relations, Technical Writing, Training & Development, Product Launch, Vendor Relations, Maintenance Management, Water Treatment, Key Account Management, Trade Shows, Project Management, Team Building, Management, Marketing Strategy, Strategic Planning, New Business Development, Training
Education
University of St. Thomas 1999 — 2000
2 yrs. towards BSME, Mechanical Engineering
St. Cloud State University 1991 — 1995
BFA, Ceramic Arts and Ceramics
Melitta SystemService USA, Inc. March 2012 - Present
LawGraphics, Inc. December 2005 - May 2011
Law Computing, Inc. May 2003 - December 2005
Skills
Troubleshooting, Process Improvement, Customer Service, Vendor Management, System Administration, Team Building
Education
University of Oregon
Sysmex America, Inc. May 2011 - Present
Melitta SystemService USA, Inc. June 2008 - May 2011
Complete Reprographics November 2004 - May 2008
Industrial Print & Label January 2001 - November 2004
Spectrum Imaging Systems March 1992 - 2001
Skills
Field Service, Troubleshooting, Hardware Diagnostics, Maintenance & Repair, Technical Support, Test Equipment, Calibration, Electronics, Software Installation, Hardware, Printers, Preventive Maintenance, Electro-mechanical, Automation, Biomedical Engineering, Laboratory Automation, Capital Equipment, Instrumentation, Process Improvement, Medical Devices, Healthcare
Education
Western Technical College 1991 — 1994
Associate's degree, Microcomputer Technology
El Paso Community College 1989 — 1990
Melitta SystemService USA, Inc. April 2012 - Present
Williams-Sonoma, Inc. July 2010 - Present
Grubb & Ellis September 2011 - January 2012
Devon Facility Management/Div. of Walbridge August 2010 - July 2011
SANIMAX CORPORATION December 2008 - August 2009
DaimlerChrysler LLC January 2001 - September 2008
Chrysler LLC. January 1995 - January 2001
Chrysler LLC January 1992 - January 1995
General Motors 1985 - 1991
Multi-Amp Testing Services Company January 1981 - March 1985
Skills
Facilities Management, Maintenance Management, Equipment Maintenance, Building Management..., Operations Management, TPM, Retail, Construction, Sales Support, Plant Operations, Plant Maintenance, Plant Engineering, Renovation, Electrical Testing, Electrical Maintenance, Electrical Controls, Culinary, Mechanical, Equipment Installation, Project Planning, Project Coordination, Customer Satisfaction, Quality, Start-ups, Purchasing, Automation, TMS, Outsourcing, Continuous Improvement, Cost Reduction, Procurement, Root Cause Analysis, Problem Solving, Preventive Maintenance, Team Leadership, Automotive, 5S, Training & Development, Filters, LEED, Process Improvement, Body, Precision Machining, Team Building, Scheduling, HVAC, Food Industry, Customer Service, Building Automation, Vendor Management
Education
International Facility Management Association 2011 — 2015
member, Facilities Management
American Trainco 2011 — 2011
Certification, Universal EPA 608 Refridgerant
Wayne County Community College 2010 — 2010
Certificate, Microsoft Office
Central Michigan University 1991 — 1996
Master of Science, Administration
General Motors Institute 1986 — 1987
Certification, Education course design and presentation
I.B.E.W. Local 8 Toledo, Ohio 1973 — 1980
Journeyman, Electrician
Central Michigan University
Bachelor of Science, Business Administration
Oakland Community College
Associate of Science, Electrical Engineering
Tate & Lyle August 2015 - September 2015
John B. Sanfilippo & Son, Inc. June 2015 - July 2015
Pm Tax Services January 2010 - April 2015
P M Tax Services September 2009 - April 2015
John B. Sanfilippo & Son, Inc. October 2014 - December 2014
Termax Corporation February 2011 - October 2011
Melitta SystemService USA, Inc. June 2009 - July 2010
Picture People September 2002 - January 2006
Skills
Payroll, Accounting, Accounts Payable, Accounts Receivable, Bookkeeping, Tax, Financial Accounting, Payroll Taxes, Tax Preparation, Photography, Digital Photography, Event Photography, Wedding Photography, Management, Successful Business..., Microsoft Office, Office Administration, Spreadsheets, Preparation, Cash Flow, Tax Returns, Income Tax, Payroll Services, Small Business, Cash Management, Employee Benefits, Data Entry, Administrative..., Office Management, ADP Payroll, Cash, Administration, Expenses, Garnishments, Personal Finance, Petty Cash, Office Equipment, W-2, Fax, Paychex, File Management, Human Resources, Customer Service, Microsoft Excel, Team Building, Microsoft Word, Administrative..., Inventory Management
Education
Columbia College Chicago 2013 — 2016
Business Administration and Management, General/HR Management
Elgin Community College 2008 — 2013
Associate of Arts (AA), Associates of Art
Melitta SystemService USA, Inc. May 2015 - Present
ADT October 2013 - Present
Chase October 2011 - October 2013
Penske Truck Leasing February 2005 - May 2010
Nestlé Waters North America July 2002 - March 2004
US Navy June 1982 - November 2001
Skills
Service Management, Service Delivery, Call Center..., Training Delivery, Employee Management, Business Process..., Operations Management, Materials Management, Military Aviation, Maintenance Management, Credit Cards, Performance Management, Performance Improvement, Leadership, Customer Retention, Customer Experience, Fleet Leasing, Coaching, Training, Employee Training, Navy, Military Experience, Hiring, Supervisory Experience, P, Risk Management, Team Building, Change Management, Time Management, Military, Operational Planning, Situational Leadership, Strategic Leadership, Process Improvement, Team Leadership, Customer Service, Strategic Planning, Customer Satisfaction
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), 3.88
University of Phoenix 2007 — 2010
Bachelors of Science, 3.75
Melitta SystemService USA, Inc. February 2011 - Present
Reed Business Information May 1977 - July 2010
Reed Business Information January 1999 - June 2003
Reed Business Information October 1994 - January 1999
Skills
Invoicing, Customer Service, Sales, Publishing, Management, PeopleSoft, Advertising, Time Management, Software Documentation, Marketing Communications, Online Advertising, Social Media, Social Media Marketing
Education
Harper College
none, Business
Central Arkansas Library System April 2015 - Present
Westrock Coffee June 2014 - April 2015
Sparkroot July 2011 - July 2014
Melitta SystemService USA, Inc. October 2008 - May 2011
Youth and Shelter Services, Inc. September 2006 - August 2008
Des Moines Public Library January 2007 - November 2007
Texas Coffee Traders February 2004 - August 2006
The Hideout Theatre May 2001 - February 2004
PricewaterhouseCoopers August 1999 - May 2001
HBO September 1998 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Public Speaking, HTML, Illustrator, InDesign, Graphic Design, Social Media, Event Planning, Editing, Social Networking, Marketing
Education
Texas State University 2005 — 2006
Anthropology
University of Louisiana at Monroe 1992 — 1998
Bachelor's Degree, Mass Communication/Media Studies
Melitta SystemService USA, Inc. May 2012 - Present
US Navy August 2009 - June 2012
US Navy 2009 - 2010
US Navy June 2006 - June 2009
US Navy 2006 - 2009
US Navy 2003 - 2006
Skills
Navy, Military, Supervisory Skills, digital computers, fiber optics, infrared detection, radar systems, laser, electronics navigation..., communications equipment, electrical power..., pressure indication..., electric transformers..., automatic test equipment, moniter and test..., quality assurance, develop work center..., preventative maintenance, electrostatic discharge, corrosion control, technical administration, management and..., logistics, soldering, high power RF, security clearance, electronics..., Leadership
Education
University of Phoenix 2011 — 2013
Bachelors of Science, Information Technology, 3.71
University of Phoenix 2006 — 2007
Associates of Arts, Electronics Technology, 3.65
Hommer Tool & Mfg., Inc April 2010 - Present
Melitta SystemService USA, Inc. November 2007 - March 2009
Snap-on Credit December 2005 - October 2007
Artistic Framing, Inc. 2005 - 2005
Carlisle FoodService Products 1996 - 2000
Stanley Hartco 1994 - 2000
Skills
Auditing, Accounts Receivable, Accounts Payable, Payroll, Process Improvement, Accounting, Budgets, Team Building, Account Reconciliation, Tax, ADP Payroll, Financial Analysis, Customer Service, Income Statement, Sarbanes-Oxley Act
Education
Northeastern Illinois University 1979 — 1985
BA, Business & Management
Bravilor Bonamat, LLC March 2014 - Present
Melitta SystemService USA, Inc. 2012 - February 2014
Informetric Systems, Inc. 2011 - 2012
ISRA Surface Vision 2007 - 2010
Viscom, Inc. 2001 - 2007
Assembleon 1999 - 2001
Panasonic USA Factory Automation 1996 - 1999
Norman Equipment 1993 - 1996
Skills
Account Management, Consultative Selling, Business Development, Management, Microsoft Office, Forecasting, Networking, Customer Service, Automation, Process Engineering, Continuous Improvement, Cross-functional Team..., Process Improvement, Key Account Management, Quality Management, Electronics, Lead Generation, Sales Management, Sales Presentations, Product Demonstration, CRM, Proposal Writing, Pipeline Management, Manufacturing Operations, Inspection, Software Quality..., Software, Capital Equipment, Product Development, Customer Retention, Project Coordination, Selling, Marketing Strategy, Direct Sales, Sales Operations, Strategic Partnerships, B2B, Project Management, Marketing, Sales, New Business Development, Income Statement, Product Marketing, Team Building, Channel Partners, Sales Process, Product Launch, Key Account Development, Pricing, Trade Shows
Education
Carthage College 1990 — 1993
B.A., Marketing, Business Management, Political Science
University of Wisconsin-Parkside 1986 — 1990
Bachelor of Arts (B.A.), Marketing & Business Management
St. Joseph High School 1981 — 1985
Melitta SystemService USA, Inc. July 2015 - Present
Career Education Corporation December 2008 - July 2015
Edward R. James Homes November 2006 - October 2008
Lennar August 2003 - November 2006
Concord Homes/Lenanr 2003 - 2006
Skills
General Ledger, Fixed Assets, GAAP, Reconciliation, Financial Reporting, Accounts Payable, Accounts Receivable, Accounting, Revenue Recognition, Balance, Financial Accounting, Accruals, JD Edwards, PeopleSoft, Cost Accounting, Spreadsheets, Excel, P&L, Account Reconciliation, Journal Entries, Financial Statements, Sarbanes-Oxley Act, Variance Analysis
Education
Northern Illinois University 2000 — 2005
M.B.A., Business Administration
Marquette University 1989 — 1992
Bachelors in Business Administration, Business Administration and Management, General, Accounting
Leviton Manufacturing Co., Inc. May 2013 - Present
Leviton Manufactuing Co., Inc. April 2010 - May 2013
Melitta SystemService USA, Inc. August 2009 - April 2010
The Willow Group January 2008 - July 2008
S.P. Bear Enterprises, Inc. September 2002 - January 2008
Dek/Tyco Electronics 1987 - 2002
Skills
MRP, System Administration, Account Management, Event Planning, Process Improvement, Key Account Management, Marketing Strategy, Customer Service, Strategic Planning, Cross-functional Team..., Microsoft Office, New Business Development, Sales Management
Education
Northern Illinois University 1981 — 1985
BS
Mac's Place April 2013 - Present
Melitta SystemService USA, Inc. February 2009 - March 2013
Skills
Budgets, Financial Audits, Financial Accounting, Customer Service, Sales Tax, Management Accounting, IT Management, Warehouse Management, Commercial Banking, Bank Reconciliation, Sales support, Policy Analysis, Work flow analysis, Internal Audit, Loan review, Taxation, Merchant Services, Cost Accounting, Financial Reporting, Management, New Business Development, Process Improvement, Strategic Planning, Key Account Management, Sales Operations, Account Management, Team Building, Marketing Strategy, Forecasting, Sales Management
Education
Husson College
BS, Accounting
Melitta SystemService USA, Inc. February 2014 - Present
Cetylite Industries, Inc. January 1988 - November 2013
Cetylite Industries Inc. March 1977 - January 1988
Skills
Lean Manufacturing, Production Management, SOP, cGMP, MS office, Word, Excel, Managing Employees, Electrical, Machine Vision, Change Management, Machine Learning, Downtime Reduction, Efective Meeting, Batch Records, Employee Engagement, Facilities Management, Root Cause Analysis, GMP, Management
Education
Spring Garden College 1980 — 1982
Industrial Electronics Technology/Technician
K D Supply LLC February 2013 - Present
Melitta SystemService USA, Inc. October 2011 - February 2012
Laradon September 1981 - April 1996
Education
The University of Texas at Arlington 1984 — 1985
BA, Communications