Experience
Metaverse Mod Squad   September 2014 - Present
ZeroChaos  March 2015 - May 2015
USA Contact Point   2013 - 2014
West Corporation  December 2010 - October 2013
LiveOps  November 2008 - September 2010
Sutherland Global Services  February 2004 - July 2007
Snelling Personnel Services  December 2001 - June 2004

Skills
Customer Service, Sales, Appointment Scheduling, Telemarketing, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Team Leadership, Training, Leadership, Teamwork, Marketing, Retail, Warehousing

Education
University of Phoenix   2015 — 2019
Business Administration and Management, General

Kaplan University   2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
KingsIsle Entertainment  July 2013 - Present
Metaverse Mod Squad   August 2011 - July 2013
Smithsonian Institution  February 2012 - June 2012
T-Mobile  June 2008 - February 2011
GameStop  August 2008 - January 2009

Skills
Unreal Engine 3, Game Maker, Microsoft Office 2003, Unity, Level Design, MMO, Video Games, Game Design, Game Development, Gameplay, Computer Games, Online Gaming, Scripting, Perforce, Community Management, Gaming, Unreal Editor, Unity3D, MMORPG, Xbox 360, Storyboarding, Community Sites, iPhone, Casual Games, PS3, Wii

Education
Full Sail University   2009 — 2012
Bachelors of Science, Game Design, 3.6

Varina High School   2004 — 2008
Advanced Studies Diploma, General Studies

Experience
Microsoft  February 2015 - Present
Microsoft  March 2013 - February 2015
GamersInfo.net  August 2010 - October 2013
Nintendo  December 2011 - March 2013
Heaven's Blessings Tiny Zoo   January 2010 - February 2012
Metaverse Mod Squad   May 2011 - November 2011
AT&T Mobility  January 2006 - August 2009
Sony Online Entertainment  December 2001 - August 2003

Skills
Game Design, Video Games, UnrealScript, Game Design Documents, Game Prototyping, Unreal Engine, Unity3D, Unreal Engine 3, Level Design, Level Building, Kismet, MMO, Computer Games, World Building, Quest Design, Perforce, Game Mechanics, Storytelling, Game Balance, Matinee, Event Scripting, MonoDevelop, Playtesting, Community Management, Casual Games, Online Gaming, Unreal Editor, Xbox 360, Mobile Games, Gameplay, Writing, Social Games, MMORPG, Time Management, Scripting, Storylines, Consumer Services, Leadership, Cascade, Hansoft

Education
Full Sail University   2010 — 2013
Bachelor's of Science, Game Design

Bellevue College   2002 — 2009
Associate's of Arts and Sciences, Computer Science

Woodinville High School   1999 — 2002

Experience
Metaverse Mod Squad   May 2013 - Present
Pier 1 Imports  June 2011 - April 2013

Skills
Microsoft Office, Twitter, Google Docs, WordPress, Communication, Organization

Education
Saint Johns River State College   2011 — 2013

Experience
Metaverse Mod Squad   July 2013 - Present

Education
Full Sail University   2009 — 2012
Bachelor's, Game Design

Experience
Metaverse Mod Squad   July 2014 - Present
Metaverse Mod Squad   July 2014 - Present
EMH sacremento   June 2013 - December 2013
Gloria Massage   December 2012 - June 2013
GameStop  2012 - 2013
Ami Bera for Congress  August 2012 - November 2012
Troy Tipton Bakery   January 2010 - July 2012
Betty Hawes Farm   June 2008 - January 2009

Skills
Baking, Marketing, Windows 7, Microsoft Word, Microsoft Excel, CAD, PowerPoint, Typing, Marketing Communications, Windows Movie Maker, Team Leadership, Sales, Stocking, Retail, Cash Register, Cake Decorating, Dog Grooming, Animal Nutrition, Animal Work, Political Campaigns, Leadership, Customer Service, Cashiering, Customer Satisfaction, Time Management

Education
Sacramento City College   2013 — 2014
Computer Science, 4.0

Cosumnes River College   2011 — 2013

Sacramento City College   2011 — 2013

Experience
Metaverse Mod Squad   May 2015 - Present
Sperry Van Ness  July 2014 - April 2015
ReMax Gold, Northern California  October 2013 - April 2014
WFG National Title Insurance Company  October 2013 - April 2014

Education
CSU Sacramento   2013 — 2016
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Cosumnes River College   2011 — 2012
Associate of Arts (A.A. T), Communication Studies

Experience
Spencer Forrest, Inc./Toppik, Inc.   May 2014 - Present
The London Hair Company/Aveda Studio City   May 2014 - Present
Beverly Hills Flower Gallery   May 2014 - Present
Metaverse Mod Squad   2011 - Present
Cyber-Scan Films   2010 - Present
None  2008 - Present
Bonded Services  November 2013 - April 2014
Inception Digital Services  November 2013 - April 2014
SADA Systems  September 2013 - November 2013
Alcala Consulting, Inc.   2011 - September 2013

Skills
Virtualization, System Administration, Network Administration, NOC, Help Desk Support, Operating Systems, Servers, Windows Server, Linux, Windows, Server Administration, Windows 7, Gentoo, Gentoo Linux, Windows XP Pro, VirtualBox, VMware, Fedora, Ubuntu, CentOS, VMware ESX, VMware Infrastructure, VMware View, SAN, NAS, Quality Assurance, Cloud Computing, Computer Hardware, Computer Maintenance, HP Proliant, Dell PowerEdge Servers, IPMI, ILO, DRAC, Backup & Restore, Backup, Backup Solutions, Remote Desktop, Desktop Computers, Laptops, Game Maker, Online Moderation, Video Games, Computer Games, Modding, Optimization, Windows & Mac operating..., SQL, IIS, SSL Certificates

Education
Certificates

ITT Technical Institute-Sylmar   2008 — 2010
Associate of Science (A.S.), Information Technology - Computer Networking Systems, GPA: 3.63

Glendale Community College

VMware Partner University
Virtualization

SPC International   2013 — 2013
Service Desk Delivery

ConnectWise University   2010 — 2010
System Engineer, IT Automation Software, GPA: 3.9

Veeam University
VMware Backup and Recovery

Experience
South Coast Air Quality Management District  September 2014 - Present
Metaverse Mod Squad   October 2013 - Present
Freelance / Graphic Design Services  June 2004 - Present
South Coast Air Quality Management District  January 2014 - October 2014
CSUSB Rec Sports Marketing   March 2012 - September 2013
Riverside Community College  November 2009 - June 2010

Skills
Photoshop, Illustrator, Maya, Graphic Design, Logo Design, Typography, Layout, 3D Modeling, 3D Printing, InDesign, Digital Illustration, HTML 5, CSS3, Adobe Creative Suite, Illustration, Fine Art, Branding & Identity, Microsoft Office, Dreamweaver, Flash Animation, HTML, Final Cut Pro, Cinema 4D, Character Animation, Brochures, Posters, Flash, Corporate Identity, Flyers, Graphics, Vector Illustration, Web Design, Mac, Multimedia, Book Design, Business Cards, Visual Communication

Education
California State University-San Bernardino   2011 — 2013
Graphic Design, Graphic Design with an emphasis on web design.

Experience
SmartBiz   June 2015 - Present
Allied Health Media  March 2015 - June 2015
Better Finance, Inc.   April 2014 - April 2015
Carbonated.tv  August 2014 - January 2015
IAC  September 2013 - August 2014
Metaverse Mod Squad   May 2013 - July 2014
WebMD  December 2010 - January 2013
The Walt Disney Company  January 2010 - December 2012
Omega Mobile   March 2010 - January 2011
UBM TechWeb  January 2010 - December 2010

Skills
Content Strategy, Publishing, Editing, Blogging, Copywriting, Content Development, Wordpress, Content Management, Editorial, Social Media Marketing, Entertainment, New Media, Digital Media, Social Media, SEO, Press Releases, Creative Writing, Publicity, Web Content, Facebook, Digital Marketing, Social Networking, Public Relations, Marketing, Advertising, Web Analytics, Community Sites, Web Content Management, Community Management, WordPress, Video Production, Online Marketing, Brand Management, Copy Editing, Newsletters, Digital Strategy, Marketing Strategy

Education
Oklahoma State University
Bachelor of Science, Journalism

Experience
Metaverse Mod Squad   April 2013 - Present
Metaverse Mod Squad   August 2010 - March 2013
Metaverse Mod Squad   January 2010 - September 2010
Apple Inc.  June 2002 - November 2006
Apple Retail  2001 - 2002
CompUSA  1999 - 2001
The Ohio State University  1998 - 1999

Skills
Community Sites, Community Management, Video Games, Online Gaming, Social Media, Quality Assurance, Online Moderation, Customer Support, Social Networking, Content Strategy, Community Building, Facebook, User Experience, Game Development, Content Management, Customer Service, Project Management, Management, Social Games, Blogging, Monetization, Technical Writing, Training, Technical Support, MMO, Online Research, Social Media Marketing, Computer Games, Mobile Games, Casual Games, Troubleshooting, Agile Project Management, Gaming, MMORPG, Xbox 360, PS3, Gameplay

Education
The Ohio State University   1998 — 2000
Computer Science and Engineering

Theodore Roosevelt High School   1994 — 1998

Experience
M Booth  September 2013 - Present
Poptimistic.com   January 2007 - Present
Buchmeyer Communications, Inc.   January 2007 - August 2013
Metaverse Mod Squad   September 2011 - May 2013
Tentpole NY   January 2007 - November 2010
Ketchum Public Relations  May 2005 - January 2007
Condé Nast Traveler  June 1999 - April 2005

Skills
Social Media, Digital Marketing, Digital Media, Travel Writing, Public Relations, Public Speaking, Wine & Spirits Industry, Publishing, Magazines, Hospitality Industry, Entertainment Industry, Media Relations, Hotels, Boutique Hotels, Event Planning, Digital Strategy, Strategic Planning, Content Development, Luxury Lifestyle, Crisis Communications, SEO, Marketing Communications, New Media, Community Management, Facebook, Editorial, Newsletters, Marketing, Content Strategy, Television, Storytelling, SEM, Strategy, Publications, Broadcast

Education
The University of Texas at Austin   1987 — 1992
BA, History

Experience
Activision  June 2015 - Present
Metaverse Mod Squad   October 2013 - Present
Full Sail University  January 2010 - March 2013
Gamers  August 2012 - 2013
Cheddars Casual Cafe  January 2012 - August 2012

Skills
Level Design, Game Design, Game Development, Unreal Engine 3, Unity3D, Scripting, Game Prototyping, Concept Design, Leadership, Maya, Rapid Prototyping, Technical Writing, Documentations, Project Management, Concept Development, Quality Assurance..., Creative Writing, Creative Problem Solving, Testing, Teamwork, Making Deadlines, Close Attention to..., Critical Thinking, Morale, Following Instructions, Communication, Passionate about Games..., Problem Solving, Creativity, Motivation, Game Mechanics, Gameplay, Game Design Documents, Texturing, Video Games

Education
Full Sail University   2010 — 2013
Bachelor's Degree, Game Design, Graduated

Experience
Metaverse Mod Squad   August 2014 - Present

Education
Becker College   2011 — 2014
Bachelor's Degree

Georgia Perimeter College   2008 — 2010
Associate of Arts (A.A.)

Tulane University   1997 — 1999

Experience
Metaverse Mod Squad   December 2012 - Present
Barnes & Noble  September 2012 - December 2012
Toys R Us  October 2008 - June 2012
GameStop  January 2008 - June 2008
Staples  August 2006 - July 2007

Skills
Social Media, Social Media Marketing, Social Networking, Sales, Marketing, Advertising, Customer Service, Online Help, Help Desk Support, Desktop Computers, Information Technology, Technical Support, Editing, Writing, Technical Writing, Creative Writing, Project Management

Education
East Carolina University   2009 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters

Fayetteville Technical Community College   2006 — 2008
Associate of Arts (A.A.), General Studies

Experience
Metaverse Mod Squad   December 2009 - Present
Cartoon Network  August 2007 - December 2009
Kaneva, Inc.   November 2006 - August 2007
Clients: Advanced Tactical Systems, Carronade Studios   July 2006 - November 2006
NCSoft Corporation  April 2004 - July 2006
Athens Group  May 2000 - May 2004
LCS  1995 - 1997

Skills
MMO, Gaming, Community Management, Customer Relations, Public Relations, Online Gaming, Strategic Partnerships, Video Games, Social Media, Online Communities, New Business Development, Team Building, Team Management, Strategic Planning, Small Business..., Staffing Services, HR Strategy, Client Services, Client Relationship..., Client Acquisition, Staff Training, Staff Management, Staffing Models, Gambling, Community Sites, Business Development, CRM, Personnel Management, Customer Service, Social Games, Monetization, Game Development, User Experience, Digital Media, Community Building, Game Design, Project Management, Social Media Marketing, Content Management, Leadership, Start-ups, Customer Acquisition, New Media, Financial Services, Content Strategy, Social Networking, Project Planning, Online Moderation

Education
The University of Texas at Austin   1986 — 1991
Bachelor of Arts

The University of Texas at Austin   1986 — 1991
Bachelor of Arts (B.A.)

Experience
Metaverse Mod Squad   April 2014 - Present
Gap Inc./Old Navy   October 2013 - Present
Target  October 2011 - September 2013

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership

Education
Cuesta College   2010 — 2014
Associate of Arts (A.A.), Fine/Studio Arts, General

Experience
NexRep, LLC  September 2013 - Present
Working Solutions  September 2013 - Present
Metaverse Mod Squad   February 2013 - Present
ACD Direct  October 2012 - Present
Fancy Hands  August 2011 - Present
Move, Inc.   July 2010 - July 2011
Rapattoni Corporation  May 2003 - June 2008
INQ, Inc.   October 2002 - May 2003
Pure Beauty  March 2002 - October 2002
Great Expectations  February 2001 - February 2002

Skills
Singing, Acting, Theatre, Film, Stage, Improvisation, Comedy, Drama, Entertainment, Feature Films, Voice Over, Performing Arts, Musical Theatre, Commercials, Television, Voice Acting, Dancing

Education
Pierce College   2009 — 2010
Cinematography and Film/Video Production/ Journalism

Moorpark College   2003 — 2004
Acting for TV/ Film/ Film Production, 3.5

Santa Barbara City College   1996 — 1997
Music/ Drama/ Dance

Santa Ynez Valley Union High School   1992 — 1996
Diploma, Music/ Drama/ French, 3.5

Wolford Elementary- Colorado Springs

Experience
Independant Contractor  January 2007 - Present
Metaverse Mod Squad   June 2014 - May 2015
Smart Bomb Interactive  January 2010 - June 2014
Mind Candy  June 2009 - November 2009
Ludorum   August 2007 - May 2009
Star Farm Productions  November 2004 - April 2007
Star Farm Productions  November 2004 - April 2007
Chicago Dept of Cultural Affairs   November 2002 - March 2005
Kidfu   April 2001 - December 2004
Cybercamps / Giant Campus   April 2003 - October 2004

Skills
Creative Strategy, Marketing, Toys, Project Management, Informal, Virtual Worlds, Social Networking, Digital Media, Social Media, Advertising, Online Advertising, Public Speaking, Leadership, Marketing Strategy, Market Research, New Media, Marketing Communications, Photoshop, Casual Games, Entrepreneurship, Strategic Partnerships, Customer Service, Content Strategy, Integrated Marketing, Digital Strategy, Community Management, Video Games, User Experience, Training, Web Design, Strategy, Management, E-commerce

Education
The University of Chicago   2003 — 2004
MA, Social Science

Arizona State University   1994 — 1998
BA, Mathematics

Arizona State University   1994 — 1998
BS, Women's Studies

EF International Language School   1994 — 1994
French Language and Culture

Experience
Boyle Public Affairs  March 2015 - Present
Metaverse Mod Squad   August 2014 - August 2015
The Gamer Studio   September 2013 - September 2014
GameSkinny  June 2013 - July 2013
International Network of Universities   August 2012 - August 2012
James Madison University  September 2010 - December 2010

Skills
Adobe Creative Suite, InDesign, Illustrator, Premiere, Photoshop, After Effects, Dreamweaver, Final Cut Pro, Leadership, HTML 5, CSS3, Microsoft Word, Microsoft Excel, PowerPoint, Soundtrack Pro, Team Management, Organization, Communication, Time Management, Social Media

Education
James Madison University   2009 — 2013
BS, Media Arts and Design

Heritage High School   2005 — 2009
Advanced Diploma

Experience
Undead Labs  June 2012 - Present
Sanya Weathers   April 2007 - June 2012
Pitchblack Games  June 2011 - May 2012
Metaverse Mod Squad   March 2010 - May 2011
Quick Hit, Inc.   May 2009 - August 2010
GamerDNA   July 2007 - June 2009
Massive Gamer   September 2008 - February 2009
EA Mythic  June 2001 - April 2007
Mythic Entertainment  2001 - 2007
Self-employed  May 1998 - June 2001

Skills
Community Building, Ghostwriting, Community Management, Social Networking, Video Games, Marketing, Content Strategy, Game Design, Online Gaming, Content Management, Gambling, Social Media, Blogging, Facebook, Community Sites, Social Games, Press Releases, MMORPG, MMO, Game Development, Computer Games, Gameplay, Publishing, Virtual Worlds, Xbox 360, Mobile Games, Editing, Casual Games, Gaming, Online Moderation, Monetization

Education
Greensboro College   1992 — 1996
B.A, Theater

Radford University   1998 — 1999
Secondary English Education

Experience
CJ Affiliate by Conversant  July 2015 - Present
CJ Affiliate by Conversant  December 2014 - July 2015
Sociallysuperlative.com   September 2010 - December 2014
Metaverse Mod Squad   April 2014 - November 2014
Google  June 2011 - July 2012
AgoodCause.com   August 2008 - January 2009
Jyllandsposten   October 2007 - July 2008
Aarhus University Hospital, Department of Neurology   July 2005 - May 2007
Doctor  October 2001 - August 2003
Viborg Psychiatric Hospital   May 2001 - August 2001

Skills
Staff Mentoring, Customer Relations, Research, Qualitative Research, Public Relations, Microsoft Office, General Office Duties, Typing, Adobe, Spreadsheets, Mac OS, Telephone Skills, Customer Service, Cash Handling, Administrative Support, Customer Facing, Intercultural..., Sociolinguistics, Discourse Analysis, Multicultural Teams, Cultural Diversity, Cultural Sensitivity, Marketing Communications, Scholarly Research, Religious Studies, Philosophy of Religion, Political Philosophy, Phenomenology, Globalization, Political Sociology, Cultural Analysis, Global Affairs, Inter-cultural..., Anthropology, Cultural Anthropology, Social Theory, Office Management, Administrative..., Translation, Google Docs, Google Maps, Marketing, Social Networking, Multilingual, Proofreading, Social Media, Management, Writing, Editing, Communication

Education
Aarhus Universitet   2008 — 2010
Master of Arts (M.A.), The Study of Religion

Aarhus Universitet   2003 — 2008
Bachelor of Arts (B.A.), The Study of Religion

Viborg Amtsgymnasium og HF   1998 — 2001
High School Deploma, Languages and Music

Brændgårdskolen

Experience
Metaverse Mod Squad   July 2014 - Present
UC Davis Art Department   March 2011 - June 2012

Skills
Unity, Photography, After Effects, Photoshop, Drawing, Autodesk Maya, 3D Modeling, Mudbox, InDesign, HTML scripting, Script-writing, Microsoft Office, Printmaking, Screen Printing, Adobe Bridge, Texturing, Bookkeeping, Game Design, Customer Support, Quality Assurance, Customer Service, Social Media

Education
The Art Institute of California-Sacramento   2012 — 2014
Bachelor of Science (BS), Game Art & Design

University of California, Davis   2007 — 2012
Bachelor of Arts (BA), Fine and Studio Arts

Florin High School   2003 — 2007

Experience
LeadPages  January 2014 - Present
Metaverse Mod Squad   October 2013 - January 2014
Your Local Edge   April 2013 - September 2013
Bioware  June 2011 - June 2012
Trion World Network  March 2011 - June 2011
Bioware  March 2010 - March 2011
Destructoid.com  December 2008 - March 2010
Sierra Online  April 2007 - August 2008
Webzen  August 2006 - April 2007
Walt Disney Internet Group  April 2004 - March 2006

Skills
Community Management, Online Gaming, Social Media, Gaming Industry, Facebook, Online Moderation, Customer Service, Social Networking, WordPress, Online Research, Communication, Game Mechanics, Twitter, Online Communications, Community Outreach, Dedicated Professional, Competitive Analysis, Feedback Management, Availability, vBulletin, Problem Solving, Customer Service and..., Microsoft Office Suite, Organization and..., Wordpress Admin Software, SalesForce Software..., Google Docs, Asana, Zendesk, GoodData

Education
North Hennepin Community College   1993 — 1995
N/A, Computer Science

Experience
PinGraffix, INC   August 2015 - Present
Pumpin' CrossFit Mom   September 2014 - Present
The Diabetes Resource   September 2008 - Present
Diabetes Talkfest   December 2001 - Present
Gina Capone   May 1998 - Present
Juvenile Diabetes Research Foundation  November 2008 - January 2015
Metaverse Mod Squad   June 2013 - July 2014
Diabetes Advocates   March 2011 - March 2012
Apple Inc.  October 2010 - February 2012
Apple Inc.  June 2010 - February 2012

Skills
Social Media, Newsletters, Graphic Design, Graphics, Pre-press, Logos, Blogging, Publications, Photoshop, Facebook, Online Marketing, Writing, Email Marketing, HTML, Adobe Creative Suite, Photography, Microsoft Office, InDesign, Illustrator, Event Planning, Social Networking, Advertising, Public Relations, Web Design, Wordpress, Copy Editing, Dreamweaver, Social Media Marketing

Education
Hofstra University   2002 — 2003
Web Design, Certificate

New York Institute of Technology   1995 — 1998
BFA, Fine Art/Computer Graphics

Farmingdale State College   1993 — 1995
associate, advertising art and design

Experience
Space Ape Games   July 2015 - Present
Metaverse Mod Squad   October 2013 - Present
Apex Superstores   April 2014 - February 2015
Ayzenberg Group  August 2012 - April 2014
filmpool GmbH / MME MOVIEMENT AG  July 2013 - October 2013
Sleepy Giant  January 2012 - August 2012

Skills
Social Media Marketing, Customer Service, Localization, Video Games, Art, MMORPG, MySQL, Social Media, MMO, Online Gaming, Proofreading, Bug Tracking, PS3, Microsoft Office, Creative Writing, Computer Games, Online Advertising, HTML, Community Management, User Experience, Team Building, Online Moderation, English, Digital Media, Facebook, Game Development, Editing, Team Leadership, Photoshop, DevTrack, Casual Games, Wii, Gaming Industry, Flash, German, Social Games, Technical Writing, Microsoft Excel, Social Networking, Translation, Copywriting, Linguistics, Illustrator, Xbox 360, Mobile Games, Final Cut Pro, Web Design, Adobe Creative Suite, Digital Marketing, Quality Assurance

Education
Glendale Community College   2011 — 2015
Bachelor of Science (BS), Business Administration and Management, General

Experience
Shark House Studios, LLC   April 2015 - Present
Metaverse Mod Squad   December 2013 - August 2015
Serenity Forge  July 2013 - March 2015
Fabric Structure Design   January 2013 - December 2013
Freelancer  September 2009 - April 2013
Metaverse Mod Squad   June 2012 - December 2012
ITT Technical Institute  December 2009 - December 2011

Skills
Dreamweaver, Logo Design, Microsoft Office, Graphics, User Experience, Unreal Engine 3, 3D Studio Max, Illustrator, Mac OS, Windows 7, Quality Assurance, Photoshop, Gaming, Video Games, Level Design, Web Design, OS X, Game Design, Unity3D, Concept Design, User Interface, Game Mechanics, Game Programming, User Interface Design, Branding, Flash, Animation, Graphic Design, WordPress, Art Direction, JavaScript, Flash Animation, Game Development, ActionScript, 3D Modeling, Storyboarding, Vector Illustration, Texturing, Typography, Layout, Unreal Editor, Gameplay, Sketching

Education
Full Sail University   2011 — 2013
Bachelor of Applied Science (BASc), Game Design, 3.56

ITT Technical Institute - Thornton   2008 — 2010
Associate of Science (A.S.), Design and Visual Communications, General

Adams State College   2006 — 2008
Engineering

Experience
MarketStar  December 2014 - Present
Metaverse Mod Squad   June 2014 - Present
ROI Call Center Solutions  April 2014 - July 2014
União Química Farmacêutica Nacional   August 2012 - October 2013
Extera Importação e Exportação Ltda.   March 2012 - July 2012
União Química Farmacêutica Nacional   January 2010 - March 2012
União Química Farmacêutica Nacional   May 2009 - January 2010
União Química Farmacêutica Nacional   May 2005 - May 2009

Skills
Negotiation, Vendas de produtos..., Português, Indústria farmacêutica, Marketing, Healthcare, Pharmaceutical Sales, Microsoft Excel, COMUNICATIVE, Cuidados da saúde, Negociação, Proactive self-starter, Determined to Succeed, Sistemas operacionais, Planejamento de mercado, Planejamento estratégico, Enthusiasm to learn, PowerPoint, Excel, Word, Salesforce.com, Zendesk, Pharmaceutical Industry

Education
Faculdades Metropolitanas Unidas   2006 — 2009
Bachelor's degree, Business Administration

Experience
Power Digital Marketing  March 2015 - Present
Mancuso Media, LLC   May 2014 - March 2015
Sony Online Entertainment  November 2012 - May 2014
Sony Online Entertainment  February 2012 - October 2012
Metaverse Mod Squad   May 2011 - April 2012
Sony Online Entertainment  August 2011 - February 2012
SieEnt, LLC   May 2011 - January 2012
Alachua County BOCC, Florida  April 2010 - September 2010
J. Bridges Design   April 2003 - August 2010
Joan’s Trophy & Plaque Co   June 2008 - December 2009

Skills
Web Design, Social Media, Graphic Design, Project Management, Animation, CMS, Illustration, Analytics, Photoshop, HTML, Social Networking, CSS, Dreamweaver, Facebook, Wordpress, Illustrator, Adobe Creative Suite, User Experience, Content Strategy, Content Development, Web Content Management, Web Analytics, Organization, SEO, Strategic Planning, Web Operations, JavaScript, SharePoint, Community Management, Community Building, CMS2, Perforce, Apache, Tomcat, Google Analytics, Google Adwords, Google Webmaster Tools, Google Docs, Mac OS X, Windows 7, Writing, Creative Writing, Technical Writing, Technical Documentation, Adobe CQ5, jQuery, Web Development, MMORPG, Video Games, Agile Project Management

Education
Palomar College   2013 — 2015
Associate's Degree, Computer Science

Full Sail University   2010 — 2012
N/A, Computer Animation

International Academy of Design and Technology-Tampa   2003 — 2004
Computer Animation, 3.6

Calhoun Area Technology Center   2000 — 2002
None, CISCO Computer Networking

Experience
Tenthwave Digital LLC  January 2015 - Present
Potion Design   September 2014 - December 2014
Large Animal Games  November 2013 - April 2014
Metaverse Mod Squad   October 2012 - October 2012
Metaverse Mod Squad   August 2012 - August 2012

Skills
Cross-browser..., FogBugz, Trello, Game Design, Charles Proxy, IP VPN, Litmus, Atlassian JIRA, Jenkins, Unreal Engine 3, Level Design, Video Games, Game Development, Unity3D, Inkscape, GIMP, UDK, Playtesting, Microsoft Office, Unreal Editor, Game Programming, Game Mechanics, Perforce, UnrealScript

Education
Full Sail University   2010 — 2013
Bachelor of Science (BS), Game Design

Experience
Metaverse Mod Squad   July 2013 - August 2015
Magnolia Pictures  May 2014 - August 2014
Heroes and Villains Entertainment  August 2013 - December 2013
Metaverse Mod Squad   September 2011 - December 2013
Metaverse Mod Squad   January 2013 - June 2013
Comediva, LLC  January 2013 - May 2013
Metaverse Mod Squad   April 2011 - September 2011

Skills
Digital Media, OS X, Photoshop, Avid Media Composer, Film Production, Editing, Technical Support, Customer Support, Windows, WordPress, Facebook, User Experience, Final Cut Pro, JavaScript, Adobe Creative Suite, Blogging, Graphic Design, Creative Writing, Illustrator, Video Editing, Social Networking, Social Media, Social Media Marketing, Video Production, Editorial, HTML, Content Management, Content Strategy, Google Analytics, Microsoft Office, Writing, Twitter, Customer Service, PowerPoint, New Media, Engaging Content

Education
University of Southern California   2010 — 2014
Bachelor’s Degree, Critical Studies of Cinematic Arts, 3.5, Cum Laude

Castro Valley High   2006 — 2010

Experience
Metaverse Mod Squad   January 2014 - Present
Buckland Vineyard Management   January 2012 - November 2013
Stage Nine Entertainment and G. Willikers! Toy Emporium   May 2010 - December 2011
Hollywood Video  May 2007 - February 2009

Skills
Social Media, Community Management, Anthropology, Customer Service, New Media, Social Networking, Event Planning

Education
California State University-Sacramento   2010 — 2013
Bachelor of Arts (B.A.), Anthropology

Sacramento City College   2007 — 2010

Experience
Filson  January 2014 - Present
Filson  January 2014 - January 2015
Bedrock Manufacturing  January 2013 - January 2014
Bedrock LLC   November 2011 - December 2012
Metaverse Mod Squad   October 2010 - November 2011
Werkadoo   February 2009 - February 2011
Metaverse Mod Squad   October 2009 - April 2010
St. Andrew's Episcopal School   October 2003 - February 2008
Leaders Trust International   July 2007 - December 2007

Skills
Social Media, Coaching, Digital Marketing, Start-ups, Management, Strategy, Advertising, Project Management, Social Media Marketing, Team Management, Spanish

Education
The University of Texas at Austin   2002 — 2007
Latin American Studies, Spanish

University of Texas May 2008   2002 — 2007
BA, Latin American Studies

Experience
Death Art Records   April 2014 - Present
Local Community Advocacy   February 2015 - April 2015
Chart Industries, Inc.   May 2014 - February 2015
Metaverse Mod Squad   January 2011 - May 2014
Belnick Inc.  February 2010 - September 2010
Mr. Clean Properties, L.L.C.   February 2006 - February 2010

Skills
Human Resources, Customer Service, Administrative..., Software Documentation, Office Administration, Accounts Payable, Data Entry, Invoicing, Accounts Receivable, Access, Office Management, Accounting, Childcare, System Administration, Time Management, ADP Payroll, Real Estate Transactions, Direct Sales, Cash Handling, Account Reconciliation, Event Planning, Administrative..., Microsoft Office, Team Building, Strategic Planning, Social Media, Sales, Process Improvement, Management, Leadership, Marketing

Education
Kennesaw State University   1994 — 2000
Bachelor of Arts (B.A.), History

Cherokee High School   1990 — 1993
Diploma

Experience
Metaverse Mod Squad   July 2015 - Present
Rhino Staging & Event Solutions  March 2013 - Present
Starbucks  October 2014 - August 2015
Peet's Coffee & Tea   August 2013 - June 2014
American Eagle Outfitters  May 2013 - September 2013
Sacramento County Animal Care & Regulation   April 2013 - September 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management

Education
MTI College   2014 — 2016
Network and System Administration/Administrator

Folsom Lake College   2013 — 2013
Biology, General

American River College   2012 — 2013

Experience
Metaverse Mod Squad   December 2012 - Present
www.izzyneis.com   2006 - Present
Fight My Monster, INC   April 2012 - December 2012
Everloop  July 2011 - April 2012
Independent Contractor (Self-employed)   May 2008 - April 2012
G2 Strategic Advisory Services   June 2011 - 2012
Gazillion Entertainment  May 2009 - June 2011
Six Degrees Games  November 2007 - May 2009
eModeration   June 2007 - October 2007
Star Farm Productions  June 2005 - October 2007

Skills
Virtual Worlds, Creative Writing, Community Sites, Social Media, User Experience, New Media, Community Management, Social Networking, Online Gaming, Facebook, Online Advertising, Digital Media, Video Games, Casual Games, Blogging, Publishing, Strategy, Entertainment, Social Media Marketing, Content Strategy, MMO, Digital Strategy, Online Moderation, MMORPG, Social Games, Multimedia, Editing, Game Design, User Generated Content, Monetization, Game Development, Viral Marketing, Mobile Games, Virtual Goods, Community Building, Strategic Communications, Gaming, Interactive..., Computer Games, Storytelling, Free to Play, Multiplayer, Gameplay, Content Management, Television, Video Game Production, Xbox 360, Content Development

Education
Cardiff University / Prifysgol Caerdydd   2002 — 2004
Masters, Teaching and Practice of Creative Writing

Millikin University   1997 — 2002
BS, Elementary Education, Creative Writing

Experience
eBay Inc  January 2015 - Present
eBay Inc  May 2014 - January 2015
Consultant  December 2013 - May 2014
Own The Room  September 2013 - May 2014
Metaverse Mod Squad   July 2010 - May 2013
Metaverse Mod Squad   January 2010 - July 2010
ClearLead Inc   January 2010 - March 2010
UC Berkeley Graduate School of Information   January 2009 - May 2009
UC Berkeley  January 2008 - December 2008
UC Berkeley Law School  January 2008 - July 2008

Skills
Social Media, Web Development, Ethnography, Market Research, Community Development, Public Speaking, Community Management, Research, Facebook, Event Planning, SEM, New Media, User Experience, Social Networking, Social Media Marketing, Online Moderation, Graphic Design, Project Management, Analytics, Online Research, Blogging, Digital Media, Google Analytics, Editing, Public Relations, Photoshop, Online Advertising, Content Development, Digital Marketing, SEO, Copywriting, Video Games, Community Sites, Start-ups, Community Building, WordPress, Management, Email Marketing, Content Management, Online Marketing, Content Strategy, presentations, Executive Coaching, Presentation Coaching, Google Adwords, Digital Strategy, Copy Editing

Education
University of California, Berkeley   2005 — 2009
BA, Anthropology, Education

University of California, Davis   2009 — 2009
Law

Experience
Metaverse Mod Squad   February 2014 - Present
Independent  March 2013 - Present
Deirburgs   2010 - 2013

Skills
Unreal Editor, UnrealScript, Microsoft Office, Unity3D, Unreal Kismet, Microsoft Visio, Photoshop, Gimp, Source Engine, Customer Service, Reliability, Game Design, Video Games, Game Development

Education
Full Sail University   2010 — 2013
Bachelor of Science (B.S.), Game and Interactive Media Design

Experience
Metaverse Mod Squad   January 2014 - Present

Skills
Social Media, Strategy, Research, Training, Sales, Windows, OS X, Mac OS, iOS, Windows 7, Windows XP, Windows 8, iPhone Support, iPad Support, Social Networking

Education
Aspen University   2008 — 2011
MBA, Small Business Administration/Management

Kennesaw State University   1991 — 1996
Bachelor's Degree, Engineering

Experience
Lehigh Valley Health Network  September 2012 - Present
Metaverse Mod Squad   April 2011 - September 2012
Stanford University  July 2006 - July 2009
Cisco Systems  2006 - 2006
HP  1995 - 2003
Hewlett-Packard  1995 - 2003
Tandem  1986 - 1994

Skills
Business Intelligence, Program Management, Data Analysis, Databases, Data Warehousing, Project Management, Process Improvement, Management, Business Process, Metrics

Education
San Francisco State University   2005 — 2016
MBA, IT, Management, Managerial Accounting

The University of Texas at Austin
Coursework, Computer Science

University of Pittsburgh
B.A., Psychology/Philosophy

Experience
Cactus Sky Digital   September 2015 - Present
Hack the Hood  May 2015 - July 2015
General Assembly  March 2015 - June 2015
Self-Employed  January 2007 - February 2015
Metaverse Mod Squad   July 2011 - November 2012

Skills
HTML, CSS, JavaScript, Ruby, Ruby on Rails, PHP, Swift, AngularJS, Node.js, PostgreSQL, ActiveRecord, Git, Github, Community Management, Blogging, Social Networking, Bootstrap, Photoshop, Adobe Fireworks, Rapid Prototyping, RSpec, Social Media Marketing, Online Marketing, Facebook, Digital Marketing, Social Media, User Experience, Web Development, SEO, Web Design, jQuery, User Interface

Education
General Assembly

University of Baltimore   2005 — 2007
Bachelor of Arts (BA)

Community College of Baltimore County (CCBC)   2003 — 2006
Associate Degree

Experience
Metaverse Mod Squad   December 2013 - Present
Metaverse Mod Squad   2013 - 2015
West at Home  2011 - 2012
Cash America  January 2007 - July 2007

Skills
Switchboard, Inbound Marketing, Outbound Marketing, Typing, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Customer Service

Education
DeVry University-Missouri   2009 — 2012
In progress, Web Page, Digital/Multimedia and Information Resources Design

Central High School   1999 — 2002
High School Diploma, General Studies

Experience
Sykes  January 2014 - Present
Metaverse Mod Squad   July 2013 - October 2013
Private Consultant  November 2011 - July 2013
Stream Global Services  June 2007 - October 2011
Stream Global Services  2002 - 2007
Software Spectrum  January 2000 - May 2002
Wagstaff Eng   May 1995 - December 1999

Skills
Call Center, BPO, Service Delivery, Avaya, Offshoring, Customer Satisfaction, Workforce Management, Customer Experience, Outsourcing, Outbound, Operations Management, Metrics, Contact Centre, Vendor Management, People Management, P&L Management, Performance Management, Customer Service, Process Improvement, Quality Management, Six Sigma, IVR, Business Process..., Customer Relations, Quality Assurance, Coaching, IEX, Troubleshooting, Lotus Notes, Change Management, Hiring, Team Building, Computer Hardware, Mentoring, Staff Development, Capacity Planning, P&L, Forecasting, Supervisory Skills, SLA, Account Management, Cross-functional Team..., Employee Relations, Cost Reduction, Contract Negotiations, Problem Solving, Cost Control, Process Development, Scheduling, Process Scheduler

Education
University of Idaho

Spokane Community College

Experience
Electronic Systems, Inc.   September 2014 - Present
Metaverse Mod Squad   January 2014 - August 2014
Metaverse Mod Squad   July 2011 - December 2013
Metaverse Mod Squad   2011 - July 2012

Skills
Account Management, Project Management, Managed Print Services, Strategic Consulting, Business Workflows, Strategic Business..., Technology Consulting, Microsoft Dynamics, Sales Operations, Community Management, Customer Service..., MMO, Level Design, Social Games, Quality Assurance, Game Design Documents, Unreal Engine 3, Unreal Development Kit, Microsoft Office, Game Development, Mobile Games, Scripting, Usability Testing, Perforce, Game Design, Zendesk

Education
Full Sail University   2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Game Design

Patrick Henry Community College   2007 — 2010
Associate of Science (A.S.), Game Development

Experience
Ornim Medical   August 2014 - Present
Metaverse Mod Squad   September 2012 - September 2014
Advanstar  October 2009 - July 2012
Itamar Medical  March 2004 - July 2008
Clinical Decision Sciences   January 2003 - March 2004
Physician's Decisions Ltd   March 2000 - December 2002

Skills
Digital Marketing, Account Management, Integrated Marketing, Online Advertising Sales, Omniture, Email Marketing, Ad Serving Technology, HTML, Adobe Photoshop, MS Office (Excel, Word,..., CRM (Salesforce.com), Social Media, Cross-functional Team..., Organization &..., Creative Solutions, Processes Development, Customer Service, Zendesk, Olark, Advertising Sales, CRM, Web Analytics, Sales, Online Advertising, Advertising, Social Media Marketing

Education
Ohio University
Master’s Degree, Health/Health Care Administration/Management

Columbia College Chicago
Bachelor’s Degree, Marketing Communications

Experience
Aquent  April 2015 - Present
Metaverse Mod Squad   December 2013 - Present
Aquent  March 2014 - September 2014
Confidential  June 2011 - February 2013
Citrix Systems, Inc  July 2010 - June 2011
Faneuil Inc  February 2008 - July 2010
Cargomax Sales Logistics   January 2004 - February 2008
TransWorldPayment   February 2001 - January 2004

Education
Florida Atlantic University

Stella-Maris Community College
Diploma, Accounting/Finance

Stella-Maris Community College
Bachelor degree, Accounting

Polyvalente Lucien-Page
High School Diploma

Experience
Metaverse Mod Squad   May 2013 - Present
Robert half - office team  January 2012 - May 2013
Sony Online Entertainment  April 2004 - May 2011
Sony Online Entertainment  August 2003 - April 2004
Accelrys  October 2001 - August 2002
Cox Communications  June 1999 - October 2001

Skills
Video Games, Online Gaming, MMORPG, MMO, Game Design, Level Design, Game Development, PS3, Characters, Social Games, creating original..., writing dialogue, meeting deadlines, Publishing, Media Analysis, Computer Games, Gameplay, working within designed..., Publications, Mobile Games, Casual Games, Scripting, Community Management, design, collaborating with..., working within format..., describing content in..., Customer Support, Quality Assurance, Customer Service, Xbox 360, Gaming, Desk.com, Phone support, Writing, Team Management, Zendesk

Education
San Diego State University-California State University   1984 — 1986
Bachelor of Science, Criminal Justice

Grossmont College   1982 — 1984
General Education Transfer, Criminal Justice

Valhalla High School   1978 — 1982
Diploma, General Education

Experience
Metaverse Mod Squad   September 2014 - Present
Studiocom  September 2006 - March 2009
Metal Management  July 2003 - August 2006
OnStar  September 2001 - December 2002
General Fasteners  September 1998 - February 2001

Skills
Excel, Word, Data Entry, 10 Key, Inventory Management, Social Media, Online Marketing, Microsoft Office, Customer Relations, Strategic Planning, Social Media Marketing, Customer Service, Advertising, HTML, Email Marketing, Research, Digital Marketing, Market Research, Online Advertising, Social Networking, Public Speaking, Facebook, PowerPoint, Management, Marketing, Telecommuting, Listening, Problem Solving

Education
Penn State University   2014 — 2016
Bachelor's Degree, Business and Marketing

Owens Community College   2012 — 2014
Associates Degree, Business Management Technology

Macomb Community College   1998 — 2000
General Business

Experience
Metaverse Mod Squad   2007 - Present
CW Network Forum   2006 - 2007
The WB Forums   2002 - 2006
CNN.com  1996 - 2001
CNN  1994 - 2001

Skills
Moderation, Virtual Worlds, Online Communities, Community Management, Online Community..., Word filters, Online Moderation, Community Sites, Casual Games, MMORPG, Online Research, Facebook, Content Strategy, Online Gaming, MMO, Game Development, User Experience, Social Networking, Blogging, Video Games, Community Building, Content Management, Social Games, Game Design, Monetization, Computer Games, Online Content Creation, Social Media Marketing, Game Testing, Gaming, Gameplay, Content Development, vBulletin

Education
California State University-Fullerton

San Jose Bible College

Experience
Lincoln Financial Media  March 2015 - Present
HambyPlaysGames   March 2014 - Present
Inkcentric Corp   July 2012 - Present
Absolute Event Solutions  September 2014 - Present
Metaverse Mod Squad   December 2012 - Present
Josh Damigo Band   July 2012 - October 2014
Del Mar Fairgrounds  January 2013 - July 2014
Big Box Storage   October 2012 - September 2013
Land Innovations Inc.   August 2012 - June 2013
Live Nation  January 2011 - June 2012

Skills
Marketing Research, Concert Promotion, Online Marketing, Event Planning, Promoting, Media Buying, Social Media Marketing, Social Media, Social Networking, Email Marketing, Email List Building, Blogging, Twitter, Facebook, Facebook Marketing, Event Management, Marketing Communications, Long-term Customer..., Customer Retention, Concerts, Radio Broadcasting, Radio, Broadcast, Press Releases, Media Relations, Public Relations, Content Strategy, Marketing, Digital Media, Advertising, Entertainment, Television, Brand Management, Integrated Marketing, Strategic Partnerships, Newsletters, Sponsorship, Media Planning, Digital Marketing, CRM, Copywriting, Online Advertising

Education
Art Institute of Pittsburgh   2007 — 2010
BS, Advertising

California State University-San Marcos   1999 — 2000
Transfer Studies, Communications

MiraMar College   1996 — 2000
AA, Transfer Studies

Mira Mesa High School   1993 — 1996

Experience
Forever 21  July 2013 - Present
Metaverse Mod Squad   August 2012 - July 2013
Metaverse Mod Squad   May 2011 - July 2013
Metaverse Mod Squad   December 2010 - May 2011
2K Games  July 2010 - October 2010

Skills
Game Design, Online Gaming, Video Games, Perforce, Game Development, Photoshop, JIRA, PS3, Wii, Computer Games, Xbox 360, Quality Assurance, Customer Service, Quality Assurance..., MMORPG, Mobile Games, Social Games, Game Testing

Education
University of Southern California   2005 — 2009
BA, Interactive Media

Experience
ClearGIVE - Donation Solutions   May 2015 - Present
Ignite Payments First Data California Office   February 2015 - April 2015
Metaverse Mod Squad   October 2012 - March 2015
Franchise Payments Network   April 2010 - February 2015
Stromberg  October 2008 - October 2009
Connextions  November 2006 - November 2007

Skills
Technical Support, Troubleshooting, Salesforce.com, XP, Access, Call Centers, Quality Assurance, Windows Server, Databases, Customer Service, Microsoft SQL Server, Software Installation, Management, Payroll, Windows XP, Visio, Training, Testing

Education
University of Central Florida   2003 — 2005
Masters, Information Systems

Stetson University   1997 — 2000
Bachelors, Business Administration

Experience
Metaverse Mod Squad   January 2013 - Present
Hawkins International Public Relations  August 2012 - January 2013

Skills
Social Media, Public Relations, Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media Marketing, Facebook, Management, Press Releases, Cision, Media Relations, Blogging, Social Networking, Copywriting, Google Analytics, Editing

Education
Miami University   2008 — 2012
Political Science

Experience
Metaverse Mod Squad   November 2014 - Present
The Shapers Guild   July 2013 - Present
6v6v6.com   October 2011 - March 2013
Gaarawarr Gabs   January 2009 - January 2013
GEICO  August 2002 - July 2008
SAY San Diego (Social Advocates for Youth)   August 1999 - May 2002

Skills
Microsoft Office, Customer Service, Management, Project Management, Microsoft Excel, Leadership, Microsoft Word, Strategic Planning, GIMP, Google Docs, Zendesk, Open Office, XSplit Broadcaster, Open Broadcaster..., Twitter, Facebook, Facebook Fan Page..., HootSuite, Reddit, Skype, Xenforo, IP.Board, WordPress, Basecamp, Campfire, Video Games, MOBAs, Computer Games, Community Sites, Online Gaming, Community Management, Online Community...

Education
University of San Diego   1993 — 1998
Bachelor of Science (B.S.), Psychology

Experience
Canadian Intellectual Property Office  March 2007 - Present
Metaverse Mod Squad   October 2011 - Present
Health Canada  January 2007 - February 2007
Scintrex Trace Corp   August 2004 - October 2006
Caduceon Environmental Laboratories   September 2002 - August 2004
University of Ottawa  September 1996 - August 2002
University of Ottawa  September 1996 - April 1998
30th Field Royal Canadian Artillery Regiment   June 1992 - October 1996

Skills
Writing, Testing, Research, Technical Writing, Bilingual-French..., Editing, Microsoft Office, Social Media, Analysis, HTML, Team Leadership, Blogging, Social Networking, WordPress, Microsoft Excel, Customer Service

Education
University of Ottawa, Ottawa   1996 — 2001
B. Sc., Honours, Chemistry

University of Ottawa / Université d'Ottawa   1995 — 2001
PhD, Surface Organometallic Chemistry

DDO

Experience
Sunnyvale Middle School  March 2010 - Present
Physical Enterprises Inc.   2012 - 2013
Metaverse Mod Squad   2012 - 2013
Elk Grove Unified School District  January 2006 - July 2009
Michaels Arts and Crafts  June 2005 - March 2007
Lawson Chiropractic   January 2006 - June 2006
Monsanto (Seminis Vegetable Seeds Company)   September 2003 - May 2005

Skills
Microsoft Office, Teaching, Microsoft Word, Research, Data Entry

Education
University of California, Davis   2001 — 2003
B.S., Biotechnology

Cosumnes River College   1998 — 2001
A.A., General Education and Science

Experience
Metaverse Mod Squad   August 2011 - Present
The Home Depot  April 2011 - July 2011
Stream Global Services  June 2008 - February 2010

Skills
Customer Service, Computer Repair, Software Installation, Network Setup, Cashiering, Food Preparation, Sales, Databases, CRM Usage, Firearms

Education
American River College   2006 — 2007
Unfinished, CISP

Mira Loma High School   1999 — 2003
High School Diploma, General

Experience
Metaverse Mod Squad   July 2013 - Present
JPMC, Bank of NY, FNMA, TYIB, Grupo Santander, CIBC   2011 - 2012
DeVry University  January 2007 - January 2008

Skills
Technical Support, Facilities Management, Customer Service, Help Desk Support, Sales

Education
William R. Boone High School   2001 — 2005

DeVry University
Network Administration

Seminole State College (Oklahoma)
Associates in Arts Degree

University of Central Florida
History/Ancient History

Winter Park Technical School for Computer ElectronicsCollege

Experience
Metaverse Mod Squad   March 2011 - Present
Carmel Yacht Club   June 2012 - February 2013
Metaverse Mod Squad   March 2010 - March 2011

Skills
Email Marketing

Education
American River College   2010 — 2014
Associate of Arts (AA), Social Sciences