Micros Fidelio
Industry: Hospitality company
DescriptionMicros Systems, Inc.; now owned by Oracle Corporation and renamed Oracle Hospitality, was headquartered in Columbia, Maryland, United States. Headquarters: Columbia, MD Revenue: 1.008 billion USD (FY11; 10.2% increase from FY10) Founded: 1977 Acquisition date: 2014 Parent organization: Oracle Corporation Subsidiaries: MICROS-Fidelio GmbH, RedSky IT Ltd,
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Micros Fidelio Employees
IBM Global Services April 2007 - Present
Self-employed January 2004 - Present
IBM Global Services November 2005 - March 2007
IBM Global Services July 2003 - October 2005
IBM Global Services January 2002 - March 2003
IBM Global Services May 1998 - January 2002
Micros Fidelio February 1995 - April 1998
DPS Enterprises May 1992 - January 1995
CLS 1990 - 1992
Skills
Program Management, PMP, Management, Integration, Project Management, PMO, Leadership, Process Improvement, Management Consulting, Business Analysis, Project Planning, Analysis, Software Project..., CRM, Customer Service, IT Strategy, Government, E-commerce, Governance, Cross-functional Team..., Business Process, Software Implementation, Marketing Strategy, Budgets, Business Process..., Quality Assurance, Earned Value Management, Team Management, Team Building, Risk Management, Vendor Management, Hotels, Hospitality Industry, Customer Satisfaction, Website Development, Event Management, Business Development, Certified Project..., Instructor-led Training, PMI, Nonprofits, Training, Project Portfolio..., Business Transformation, Customer Oriented, Gap Analysis, Solution Implementation
Education
University of Maryland University College 2012 — 2015
Master of Science (MS)
University of Maryland University College 2012 — 2014
Graduate Certificate
University of Maryland University College 2005 — 2011
BS
Mobile Simple May 2014 - Present
FCS Computer Systems September 2012 - April 2014
Ariane Systems January 2010 - August 2012
Ariane Systems March 2006 - December 2009
Ariane Systems May 2003 - February 2006
Micros Fidelio January 2003 - May 2003
Christie + Co October 1998 - December 2002
Michelin June 1997 - July 1998
Skills
Sales Management, Management, Cloud Computing, Market Research, Project Management, Business Development, Direct Sales, Start-ups, Advertising, Product Management, Product Development, Team Building, Customer Service, Team Leadership, Strategic Planning, Leadership, Analysis, Marketing Strategy, Strategy, Product Marketing, Marketing Communications, Sales Process, Sales Operations
Education
IPAG 1993 — 1997
Master of Business Administration (MBA), Marketing & Sales
Centre International de Valbonne, Section Internationale bilingue francais - anglais 1989 — 1993
Four Seasons Hotels and Resorts January 2012 - Present
Four Seasons Resort Whistler July 2007 - January 2012
Advanced Computer Technology November 1995 - July 2007
Micros Fidelio September 2001 - April 2007
Private November 1991 - May 1994
Skills
IT Management, Disaster Recovery, IT Service Management, IT Operations, Business Analysis, Integration, Business Intelligence, ERP, Servers, Team Leadership, Security, Windows Server, Network Administration, Databases, Cisco Technologies, Micros, Networking, Hotels, Computer Hardware, VPN, Management, System Administration, Vendor Management, Firewalls, Troubleshooting, Information Technology, Property Management..., Software Installation, Hardware, Technical Support
Education
The American University in Cairo 1991 — 1994
Graduate, Computer Applications and Information systems
The American University in Cairo (AUC), George Washington University branch in Cairo 1991 — 1994
Post Graduate Diploma certification, computer system and Applications
Ain Shams University 1987 — 1991
Bsc, Commerce
University Education 1986 — 1991
Bachelor of Commerce Science, Accounting Division AIN
Walt Disney World PartnerFeatherheart2005 - Present
BDPA 1997 - 2004
Micros Fidelio May 1998 - September 2000
Perot Systems Corporation May 1989 - May 1998
EDS Corp 1985 - May 1989
Inslaw 1982 - 1985
Skills
Project Management, Integration, Program Management, SDLC, CRM, IT Strategy, Leadership, PMO, Business Analysis, Enterprise Architecture, IT Management, Vendor Management, Business Intelligence, Consulting, ITIL, Requirements Analysis, SharePoint, IT Service Management, Software Project..., Scrum, System Deployment, Process Improvement, Unix, Business Process, Software Development, Outsourcing, Disaster Recovery, Enterprise Software, Solution Architecture, ERP, Agile Project Management, Systems Analysis, Business Process..., Databases, Agile Methodologies, Cloud Computing, Troubleshooting, IT Operations, PMP, Information Technology, Software Documentation, Data Center, SOA, Security, Data Warehousing, Project Portfolio..., Requirements Gathering, Oracle
Education
National Louis University 1989 — 1991
BA, Applied Behavioral Science
Catonsville Community College 1979 — 1981
AA, Data Processing Technology
Oracle November 2014 - Present
Oracle October 2014 - Present
MICROS Systems Inc October 2012 - September 2014
MICROS Systems Inc October 2010 - September 2012
Micros systems Inc. January 2007 - October 2009
Eynav Zahav Consulting and Implementation December 2004 - December 2006
Park Plaza Hotels & Resorts 2004 - 2006
Micros Fidelio October 2002 - December 2004
MICROS-FIDELIO Israel October 2000 - October 2002
Micros Fidelio Israel October 1998 - December 2000
Skills
Team Leadership, Business Analysis, Project Management, Software Implementation, Integration, Troubleshooting, SQL, Windows, Revenue Analysis, Hospitality, Oracle, Business Intelligence, Software Project..., IT Management, Requirements Analysis, Software Development, Management, CRM, IT Service Management, Software Documentation, Opera, Disaster Recovery, Enterprise Software, Windows Server, SharePoint, Microsoft SQL Server, Vendor Management, Visio, Product Management, SaaS, Consulting, Customer Service, Information Technology, Leadership, Cloud Computing, Team Building
Education
Nova Southeastern University 1995 — 1999
BSc, School of Business
John Bryce Education 1999 — 2000
Microsoft Certified Professional - Network Adminstration, Network Administration
John Bryce Education 1999 — 2000
CNA, Novell 6.0 Netwrok Admin
Geva Studios 2000 — 2001
Radio and Television Broadcasting
Rene Cassin - Aliance Francaise Israelien 1984 — 1990
High School Diploma, Literature and Cinema
ReMax 3000 June 2009 - March 2011
Coldwell Banker Residential Real Estate LLC December 2002 - December 2010
Pegasus Solutions 2001 - 2003
Micros Fidelio 1998 - 2001
Jack Tar Village Resort & Casino 1985 - 1986
New York Penta Hotel 1983 - 1985
Vista International Hotel 1982 - 1983
Helmsley Hotels 1980 - 1982
Delta Hotels & Resorts 1976 - 1979
Skills
Real Estate, Hospitality, Property Management, Negotiation, Market Analysis, Contract Negotiations, Customer Relations, Renovation, Customer Service, New Business Development, Strategic Planning, Online Marketing, International Real..., Team Building, Marketing Strategy, Business Planning, Social Media, Account Management, Budgeting, Retail, Market Research, Contract Negotiation
Education
Cornell University 1978 — 1980
MPS
Ryerson University 1975 — 1978
diploma
Oracle March 2015 - Present
Micros Fidelio April 2009 - February 2015
Micros Fidelio November 2007 - April 2009
Queen's Court Hotel & Residence September 2006 - October 2007
Ashford Accommodation April 2005 - June 2006
SSP Hungary September 2003 - March 2005
Skills
Micros, Front Office, Project Management, Windows Server, Hotels, Revenue Analysis, Property Management..., Team Leadership, Tourism, Customer Service, Hotel Management, Hospitality Management, POS, Software Implementation, Hospitality Industry, Hospitality, SQL, MICROS, E-commerce, IT Service Management, IT Project Leadership, IT Project
Education
Budapesti Gazdasági Főiskola 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Tourism and Hotel Management
Taco John's International, Inc. January 2014 - Present
Taco John's International, Inc. November 2012 - January 2014
Taco John's International, Inc. February 2009 - November 2012
American Dairy Queen April 2001 - January 2009
AmericInn Hotel and Suites 1997 - 2001
Micros Fidelio 1998 - 1999
Skills
Organizational..., Leadership Development, Project Management, Franchise Consulting, Training, Strategic Planning, Restaurant Management, New Restaurant Openings, Public Speaking, Curriculum Development, Problem Solving, Operations Management, Franchising, Team Building, Management, Income Statement, Sales, Cross-functional Team..., Human Resources, Multi-unit, Profit, Restaurants, New Business Development, Food Service, Food, Inventory Management, Hospitality, P&L Management, Employee Training, Hiring, Customer Satisfaction, Food & Beverage, Retail, Food Safety, Coaching, Leadership, Start-ups, Employee Relations, Time Management, Budgets, Project Planning, Recruiting, Forecasting, P&L, Succession Planning, Performance Management, Market Planning, Customer Service, Catering, Multi-Unit
Education
Minnesota State University, Moorhead 1988 — 1993
BS in Business Administration and Hotel Motel Restaurant Management, Emphasis in Finance
Multi Systems, Inc September 2006 - Present
MSI 2006 - Present
Micros Fidelio August 2005 - September 2006
Pegasus October 1998 - August 2005
Skills
Property Management..., Hotels, Resorts, Revenue Analysis, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, POS, Front Office, Yield Management, Customer Satisfaction, Food & Beverage, Pre-opening, Tourism, Training, Software Documentation, Inventory Management, Microsoft Office, Customer Service, Restaurants, Catering, Team Building, Leadership, Budgets, Hands-on Training, Forecasting, Management, Software Implementation, Operations Management, Team Leadership, Call Centers, Troubleshooting, Account Management, Employee Training, Sales, Process Scheduler, Computer Hardware, Online Travel, Software Installation, Quality Assurance, Technical Support, Analysis, Databases
Education
Texas Tech University 1982 — 1985
Forest Park High School 1978 — 1982
Personal July 2009 - Present
e-MDs May 2009 - Present
Pitney Bowes Management Services July 2005 - May 2009
Pitney Bowes Management Services (formerly Ibis Consulting) July 2005 - May 2009
Pitney Bowes July 2005 - May 2009
TCS (End Client : PRG) February 2005 - July 2005
Micros Fidelio January 2001 - February 2004
Skills
Android, C#, Delphi, Microsoft SQL Server, XML, Visual Studio, Software Development, JavaScript, ASP.NET, .NET, Software Project..., SDLC, Agile Methodologies, Databases, Web Services, T-SQL, Scrum, Web Applications, Java, SOA
Education
South Gujarat University 1992 — 1995
B. Sc., Computer Science
Cargill April 2011 - Present
General Mills July 2009 - December 2011
Seagate Technology 2008 - 2009
General Mills 2006 - 2007
Micros Systems Inc. 2001 - 2005
Micros Fidelio 1997 - 2005
Education
Good Samaritan High School
JNTU
Bachelor of Technology (B.Tech.), Mechanical Engineering
Osmania University
Diploma, Mechanical Engineering
LMH International Co March 2007 - Present
Micros Fidelio 2004 - 2015
Rocky Mountaineer February 2003 - October 2003
Pacific Northwest International College May 2001 - January 2003
Carmana Plaza January 2001 - May 2001
Education
Griffith University 1997 — 1998
Masters, Hospitality Management
Griffith University 1996 — 1998
Bachelor, Hotel Management
Swiss Hotel Management School Chur 1991 — 1994
Diploma, Hotel Management
Ashton College
Learning Tree International August 2008 - April 2011
Micros Fidelio July 2007 - July 2008
S.S. Swim Pools Ltd March 2000 - July 2007
NHS National Services Scotland May 2005 - October 2005
Bield Housing Association January 2004 - May 2005
John Howard Society July 1997 - February 2000
Education
Durham College 1996 — 1998
Human Services Counsellor
O'Neill Collegiate 1993 — 1996
Oracle Corporation February 2011 - Present
Najsoft 2013 - 2013
Dorado June 2009 - November 2010
Micros Fidelio December 1995 - June 2001
Skills
Oracle GoldenGate..., Oracle RAC, Oracle Streams, Oracle PL/SQL..., Technical project..., Oracle Database Support, Oracle DataGaurd 11g, Oracle Designer, Oracle Performance..., Oracle iAS11g..., Oracle Exadata..., Oracle WebLogic..., Oracle GridControl, Oracle Forms, Oracle Reports, MySQL, Microsoft SQL Server, Oracle, Weblogic
Education
Osmania University 1992 — 1995
Master of Computer Applications (MCA), Computer Science