Pitney Bowes Management Services
Industry: IT service management company
DescriptionFounded: 1994 Parent organization: Pitney Bowes
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Pitney Bowes Management Services Employees
Madigan Army Medical Center April 2012 - Present
US Forest Service December 2010 - May 2012
US Department of Agriculture May 2008 - December 2010
Jim Benton -Catering August 2008 - December 2008
Sodexo July 2007 - March 2008
King Fish Market July 2003 - December 2003
Pitney Bowes Management Services 1995 - 2003
United States Marine Corps September 1990 - October 1994
Skills
Culinary, Cooking, Food Preparation, Banquets, Sanitation, Catering, Food Industry, Cuisine, Food Service, Food, Culinary Skills, Food Safety, Recipes, Menu Development, Restaurants, Chef
Education
Art Institute of Houston 2003 — 2005
AAS, Culinary Arts
Carson High School 1986 — 1989
Belmont Village Senior Living July 2014 - Present
Southern California Pain Treatment Center 2013 - Present
Pitney Bowes Management Services July 2012 - July 2014
In-N-Out Burger June 1992 - October 2007
Skills
Outsourcing, Process Improvement, Operations Management, Vendor Management, Customer Service, Call Centers, Customer Satisfaction, Team Building, Management, Account Management, Microsoft Office, Performance Management, Business Process..., Service Delivery, Microsoft Excel, Team Leadership, Customer Retention
Education
North-West College-Glendale 2012 — 2014
Licensed Practical/Vocational Nurse Training
Bishop Amat Memorial High School
PCPA Theaterfest July 2013 - Present
Microsoft March 2013 - July 2013
Utah Shakespearean Festival May 2012 - October 2012
PCPA Theaterfest May 2011 - August 2011
Pitney Bowes Management Services August 2009 - August 2010
Avanade June 2008 - August 2008
Skills
Microsoft Excel, Theatre, Creative Writing, Music, Mac, Teaching, Customer Service, Singing, Event Planning, Microsoft Office, PowerPoint, Event Management, Microsoft Word, Voice Over, Public Speaking, Acting, Social Media
Education
The Pacific Conservatory of the Performing Arts (PCPA) 2010 — 2012
Conservatory Certification, Musical Theatre
Bellevue Community College 2009 — 2010
Drama
Washington State University 2008 — 2009
Drama/ Communications
Pitney Bowes Management Services August 2011 - Present
Ashley Automotive January 2008 - June 2010
Skills
Microsoft Office, Customer Service, Management, Events, General Ledger, Hospitality, PowerPoint, Transportation, Administrative..., Youth Work, Girl Scout Leader, Accounting, Customer Satisfaction, Administrative..., Time Management
Education
Tarrant County College 2010 — 2013
Bossier Parish Community College 1999 — 1999
Reliance Standard November 2013 - Present
Ogletree Deakins February 2013 - August 2013
Marsh December 2010 - November 2012
Williams Lea December 2010 - November 2012
Williams Lea Corporate Solutions December 2010 - November 2012
Pitney Bowes Management Services November 2001 - December 2010
Skills
Records Management, Scanners, Troubleshooting, Invoicing, Office Equipment, Customer Service, Photocopier, Microsoft Excel, Filing, Microsoft Word, Teamwork, Vendor Management, Insurance, Outlook, Security, File Management
Education
Community College of Philadelphia 2013 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Borough of Manhattan Community College 1996 — 1999
A.S, Business Administration/ Science
Environmental Studies High School 1993 — 1996
High School Diploma- RCT Diploma, Geological and Earth Sciences/Geosciences
CLARCOR Industrial Air December 2010 - Present
Pitney Bowes Mgt. Services, Contracted with GE Energy January 2007 - December 2010
Pitney Bowes, Contracted with GE Insurance-ERC November 2001 - December 2006
Pitney Bowes Management Services May 2000 - December 2006
Skills
Vendor Management, Process Improvement, National Account..., Training, Start-ups, Leadership, Business Process, Management, Security, Operations Management, Cross-functional Team..., Account Management, Contract Negotiation, Sales Management, Customer Service, New Business Development, Strategic Planning
Education
Baker University 2003 — 2005
MBA, International Business
University of Northern Iowa 1989 — 1993
B.A., General Studies
Populous Group April 2015 - Present
Pitney Bowes Management Services November 2006 - Present
Microsoft 2002 - 2013
Spherion at Microsoft October 2002 - November 2006
METROCALL WIRELESS PAGING June 2000 - February 2002
Skills
Fax, Outlook, Customer Service, Time Management, Administrative..., Data Entry, Access, Office Administration, Microsoft Word, Office Management, Microsoft Office, Microsoft Excel, Recruiting, Filing, Employee Relations, PowerPoint, Data Analysis, Human Resources, Telephone Skills, Customer Satisfaction, System Administration, Training, Leadership, Event Planning, Receptionist Duties
Education
Central Washington University 1997 — 1999
Not Finished , Family And Consumer Science
Bellevue Community College 1994 — 1997
AA Degree, Transfer Degree
Estate Brands Distributing Co. October 2012 - Present
BD Company 2007 - 2009
ADP May 2004 - October 2004
ADP National Account Services 2001 - 2004
Pitney Bowes Management Services 2000 - 2001
IKON Office Solutions 1996 - 1999
Danka Business Systems 1994 - 1996
IKON Office Solutions 1988 - 1994
Skills
Sales Process, Salesforce.com, Cold Calling, Major Accounts, Sales, Sales Management, Sales Presentations, B2B, National Accounts, Recruiting, Marketing Strategy, Account Management, Sales Operations
Education
Arizona State University 1982 — 1986
Bachelor of Arts (B.A.), Communication and Media Studies
University of Northern Colorado 1980 — 1981
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates August 2012 - Present
Document Technologies April 2011 - December 2012
Document Technologies January 2006 - April 2011
Pitney Bowes Management Services August 2003 - December 2005
Pitney Bowes Management Services August 2000 - July 2003
OfficeMax July 1999 - July 2000
Skills
Facilities Management, Records Management, Strategic Planning, Project Coordination, Customer Relations, Problem Solving, Coaching, Outsourcing Management, Process Improvement, Budgets, Document Management, Supervisory Skills, Vendor Management, Team Building, Management, Human Resources, Customer Service, Contract Negotiation
Education
Baldwin-Wallace College 1985 — 1988
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Federal Reserve Bank of Atlanta September 2015 - Present
University of Alabama July 2010 - June 2015
University of Alabama May 2012 - May 2015
University of Alabama August 2010 - May 2015
Auburn University August 2009 - May 2010
Pitney Bowes Management Services May 2005 - August 2007
Skills
Economics, Econometrics, Statistics, Stata, R, RATS, Financial Regulation, Banking
Education
University of Alabama 2010 — 2015
Ph.D., Economics -- Financial Economics, Banking Crises
Auburn University 2009 — 2010
M.S., Economics
Auburn University 2005 — 2009
B.S., Economics
Vestavia Hills High School 2001 — 2005
K.D. White Enterprise, Inc. March 2014 - Present
FInding My Way September 2013 - Present
General Dynamics Information Technology December 2014 - April 2015
Natural Flair International Corp. June 2008 - January 2014
Auto Damage Appraisers August 2013 - December 2013
Thomas L. Cardella & Associates January 2012 - May 2013
Asset Acceptance October 2007 - January 2008
Bonded Collection Corporation August 2006 - May 2007
Bonded Collection Corp August 2006 - May 2007
Pitney Bowes Management Services October 2005 - June 2006
Skills
Telephone Skills, Customer Satisfaction, Customer Service, Data Entry, Management, Microsoft Excel, Account Management, 10 Key, Sales, Process Scheduler, Collections, Detail Orientation, Team Leadership, Debt Collection, Debt Negotiation, Office Services, Reception, Court Runs, Reliability, Quality Oriented, Typing, Cross Training, Account Representative, Appointment Scheduling, Microsoft Office, Service Excellence, Able To Multi-task, Cross-functional Team..., PowerPoint, Skip Tracing, PBX, Inter-Office Messenger, General Office Duties, Teamwork, Research, Hospitality, Time Management, Training, Call Centers, Filing, Customer Retention, Customer Experience, Phone Etiquette, Fax, Outlook, Fiction Writing, Publishing, Editing
Education
American InterContinental University 2009 — 2011
N/A, Business Administration/Human Resources
Career Development Training 2005 — 2006
Kennedy-King College 2003 — 2003
Certificate, Certified Nurses Assistant
Southern Illinois University 2001 — 2002
General studies
Crane High School 1997 — 2001
Diploma, General Ed.
Utilikilts Co., LLC June 2015 - October 2015
Randstad Sourceright US October 2013 - April 2015
Pitney Bowes Management Services October 2012 - October 2013
Gas Pipe Incorporated March 2011 - August 2012
Arttie Casual June 2009 - March 2011
Sanrio November 2010 - January 2011
Goodwill Industries of Central Texas June 2007 - August 2007
JCPenney February 2007 - April 2007
Skills
Photoshop, AutoCAD, Organization, Typing, Analytical Skills, Communication, Event Planning, Project Planning, Problem Solving, Dog Walking, Vegetarian Cooking, Personal Budgeting, Inventory Management, Microsoft Word, Microsoft Office, Microsoft Excel, Outlook, Time Management, Data Entry, Telephone Skills, Teamwork, Customer Satisfaction, Administrative...
Education
Bellevue Community College
General Studies
Austin Community College 2007 — 2012
General Studies
Texas A&M University 2009 — 2010
Architecture
Vista Ridge High School 2006 — 2009
Westford Academy 2005 — 2006
The Evergreen State College February 2014 - Present
Mason Auto Recycling December 2011 - September 2013
Ez Towing & Transport April 2011 - November 2011
Kelly Services January 2011 - January 2011
Level One Home Care Inc. March 2010 - June 2010
Volt April 2009 - March 2010
Volt February 2009 - March 2009
CORESTAFF Services May 2008 - January 2009
Pitney Bowes Management Services November 2007 - April 2008
Spherion March 2006 - November 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Administrative..., Data Entry, Purchasing, Inventory Management, Customer Satisfaction, Office Administration, Team Building
Education
South Puget Sound Community College 2011 — 2013
Associate of Arts- Direct Transfer Degree, 3.67
Bellevue College 2003 — 2009
Sammamish High School 2001 — 2005
High School Diploma
Kaiser Permanente February 2013 - Present
Pitney Bowes Management Services June 2011 - February 2013
Skills
Data Entry, Call Center, Fax, Copying, Customer Service, Administrative..., Customer Satisfaction, Outlook, Records Management, Photocopier
Education
Washington State University
Bachelor of Arts (BA), Social Sciences
Bellevue Community College 2007 — 2010
Associate's degree, Business Administration and Management, General
B2R Finance September 2015 - Present
COMPAREX USA (Cloud Services) March 2015 - September 2015
RDA Corporation (Software Engineering & Integration Services) March 2013 - March 2015
RDA Corporation (Software Engineering & Integration Services) 2008 - March 2013
XPIENT Solutions (Food Services Tech) 2008 - 2008
PokerTek, Inc. (Casino Tech Startup) 2007 - 2008
PokerTek, Inc. (Casino Tech Startup) 2005 - 2007
PokerTek, Inc. (Casino Tech Startup) 2004 - 2005
V3 Systems, Inc. (Supply Chain Tech Startup) 1999 - 2004
Pitney Bowes Management Services 1998 - 1999
Skills
Cloud Computing, SDLC, SharePoint, Software Project..., Business Intelligence, .NET, Enterprise Software, Software Development, Agile Methodologies, Business Analysis, Agile Project Management, Web Applications, Project Management, Microsoft Certified..., Requirements Analysis, Web Services, Microsoft SQL Server, Product Management, Mobile Applications, Solution Architecture, MCDBA, Architecture, Architectures, SOA, Program Management, XML, Pre-sales, Integration, Design Patterns, Enterprise Architecture, Scrum, IIS, Consulting, C#, Management
Education
University of North Carolina at Charlotte - Belk College of Business 2004 — 2007
Master of Business Administration (M.B.A.), Marketing
Appalachian State University 1996 — 1997
Post Grad, Biometry/Biometrics
Belmont Abbey College 1992 — 1996
Bachelor's Degree, BS - Biology
Novitex Enterprise Solutions October 2013 - Present
Pitney Bowes March 2013 - September 2013
Pitney Bowes February 2010 - July 2011
Pitney Bowes Management Services July 2006 - February 2010
Pitney Bowes Management Services March 1996 - July 2006
Pitney Bowes Management Services March 1993 - March 1996
Weight Watchers International, Inc 1990 - 1993
Reliance Group Holdings 1985 - 1989
Deloitte Haskins & Sells 1983 - 1985
Skills
Forecasting, Sarbanes-Oxley Act, Variance Analysis, Financial Reporting, Managerial Finance, Process Improvement, Accounting, Corporate Finance, Finance, Auditing, General Ledger, Financial Analysis, Financial Modeling, Internal Controls, US GAAP
Education
Boston College 1979 — 1983
Bachelor's Degree, Accounting
H&R Block December 2013 - November 2014
Pitney Bowes Management Services March 2006 - October 2009
Baker University 2006 - 2008
Pitney Bowes Management Services 2001 - 2008
Pitney Bowes January 2001 - March 2006
Harrah's Casino September 1994 - December 2000
Dos Hombres LLC 1990 - 1994
Skills
Account Management, Project Management, Change Management, Relationship Management, Coaching, Outsourcing, Contract Negotiation, Management, Process Improvement, Budgets
Education
Baker University 2008 — 2010
MBA
Baker University 2006 — 2008
BBA
Northwest Missouri State University 1981 — 1984
Bishop Hogan 1977 — 1981
High School Diploma
PwC Office ManagerPricewaterhouseCoopers1997 - 2005
Pitney Bowes Management Services August 1990 - August 1997
Skills
Accounting, Financial Reporting, Microsoft Excel, Business Process..., Change Management, PowerPoint, Risk Management, Management, Forecasting, Customer Service, Risk Assessment, Corporate Governance, Strategic Planning, Financial Analysis, Process Improvement, Business Analysis, Project Management, Program Management, Management Consulting
Education
Boston College
Bachelor's degree
The Verity Group October 2014 - Present
Xact Data Discovery June 2013 - September 2014
In Demand Document Services March 2006 - May 2013
Pitney Bowes Management Services October 2000 - February 2006
Lason March 1998 - October 2000
Litigation Solutions March 1996 - March 1998
Skills
Litigation Support, Customer Relations, Litigation, Customer Service, Personal Injury, Document Review, Mediation, Corporate Law, Project Management, Document Management, Employment Law, Management, Contract Negotiation, Product Liability, Due Diligence, Appeals, Courts, Intellectual Property
Education
Ball State University - College of Business 1983 — 1988
General Business Administration, Management & Finance
valparaiso High School 1980 — 1983
Freelance / Graphic Design Services Art DirectorThe Design Group
Alebrije Business Development 2012 - 2013
Tonica Branding 2011 - 2012
Universidad Autónoma de Aguascalientes January 2010 - December 2011
Zino3 2009 - 2010
Pitney Bowes Management Services 2008 - 2008
Lago Apparel 2008 - 2008
Sumitel 2007 - 2007
Skills
Web Design, Editorial Design, Graphic Design, Advertising, Corporate Branding, 3D Modeling, Animation
Education
Universidad Autónoma de Aguascalientes 2003 — 2007
Bachelor of Arts (B.A.), Graphic Design
Animao 2012 — 2012
Diploma, Web Design and Programming.
Master Class 2009 — 2009
Certificate, Web and Development Design.
Moda Operandi, Inc September 2014 - Present
Making Talent Matter, LLC January 2014 - Present
Ascena Retail Group, Inc. (Formerly Dress Barn, Inc.) December 2011 - October 2013
Dress Barn, Inc. July 2000 - December 2011
Urbanfetch.com April 2000 - July 2000
Pitney Bowes Management Services November 1998 - April 2000
Macy's February 1997 - November 1998
Banana Republic 1995 - 1997
A&S/Stern's Dept Stores July 1993 - August 1995
Skills
Employee Relations, Talent Management, Human Resources, Talent Acquisition, Recruiting, Training, Coaching, Leadership, Onboarding, Change Management, Management, Hiring, Employee Engagement, Retail, Sourcing, Cross-functional Team..., Training Programme..., Process Improvement, Strategy, Performance Management, Team Building, Organizational Design, Team Leadership, Merchandising, Strategic Planning, Program Management, Deferred Compensation, Interviews, Employee Training, Leadership Development, Organizational...
Education
Fordham University
Master's, Human Resources
Binghamton University
Bachelor of Science (BS), Management
SMS Systems Maintenance Services 2014 - Present
Ricoh Americas Corporation 2013 - 2014
Unisys │Technology, Consulting, and Integration Solutions 2012 - 2013
Xerox Services 2003 - 2012
Xerox Global Services 1998 - 2002
Pitney Bowes Management Services 1994 - 1998
Neopost 1984 - 1994
Skills
Account Management, Business Development, Leadership, Program Management, Management, Salesforce.com, Cross-functional Team..., New Business Development, Business Strategy, Consulting, Healthcare, Sales Process, Solution Selling, Managed Services, Business Process..., Document Management, Healthcare Information..., Key Account Management, Contract Negotiation, Relationship Management, Change Management, Lean Six Sigma, Deal Strategy, Major Accounts, Consultative Sales..., Income Statement, Strategic Selling Skills, P&L Accountability, Cross Channel Marketing, Global Sales, Global Delivery, Cleantech, Multi-channel Marketing
Education
Arizona State University
BS, Business, Sociology
Expedia, Inc. July 2011 - Present
Best Buy October 2010 - August 2011
WDS Global August 2009 - February 2010
Zappos.com February 2005 - June 2009
Pitney Bowes Management Services November 1998 - January 2005
Skills
Access Control..., Quality Control, Quality Auditing, Process Analysis, Active Directory, Microsoft Exchange, Microsoft Office, Networking, Troubleshooting, Management, Ticketing Systems, Internal Audit, EIS, PCI Standards, Sarbanes-Oxley Act, Documentation, Testing, Training, Interviewing Skills, Recruiting, Microsoft Excel, Customer Service, Team Building, Sales, Call Centers, Process Improvement
Education
Lake Washington Technical College 2010 — 2011
Certificate, IT Support Technician
Bellevue College 2010 — 2010
Certification, CompTIA A+
Lake Washington Technical College 1999 — 2003
AAS, Electronics Technology
Microsoft September 2012 - Present
Run Studios LLC at Microsoft October 2011 - September 2012
Run Studios LLC at Microsoft January 2011 - October 2011
Microsoft January 2008 - January 2011
Run Studios LLC at Microsoft January 2009 - September 2009
Run Studios LLC at Microsoft January 2008 - January 2009
Pitney Bowes Management Services September 2007 - January 2008
Starbucks May 2007 - August 2007
Skills
SharePoint, Content Management, Digital Media, HTML, Windows, Project Management, Microsoft Office, Program Management, CSS, Vendor Management, Product Management, User Experience, Visio, Social Media, Video, Digital Distribution, Content Strategy, Streaming Media, Online Advertising, Software Project..., Partner Management, Scrum, Software Documentation, Analysis, Strategic Partnerships, Agile Project Management, Television, Management, Video Production, Leadership, Training
Education
Bellevue Community College 2012 — 2014
Aerotek August 2013 - Present
Kelly Services May 2013 - August 2013
Joule Inc. May 2013 - May 2013
Aerotek July 2012 - February 2013
Pitney Bowes Management Services July 2011 - May 2012
Pitney Bowes Management Services March 2006 - June 2011
Pitney Bowes Management Services January 2001 - March 2006
Skills
Data Entry, Organizing, Customer Oriented, Detail Orientation, Quality Assurance, SharePoint, eRoom, Windows, Pharmaceutical Industry, Document Management, Records Management, Process Improvement, Training, Editing, Program Management, Information Management, Databases, Documentum, Management, Software Documentation, Customer Service
Education
Penn State University 1990 — 1992
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Art Institute of Philadelphia 1994 — 1996
Associate's degree, Specialized Business
Leaders in Project Management Analysis in the Greater Chicago Area 2012 - Present
CED February 2013 - June 2014
Printing Stock April 2011 - January 2013
Pitney Bowes Management Services July 2001 - March 2011
Danka Services International June 1998 - July 2001
First Image Management Company 1996 - 1998
Skills
Project Management, Solution Design, Business Process, Process Engineering, Document Management, Pre-sales, Business Services, Outsourcing, Managed Services, RFP, BPO, Consultancy, Service Delivery, Business Analysis, MS Office Suite, MS Project, Business Practice..., Management, Human Resources, Business Process..., Program Management, Data Analysis, Networking, Training, Strategy, Microsoft Office, Solution Architecture, Analysis, Start-ups, Six Sigma, Process Improvement, Leadership, Cross-functional Team..., Integration, Change Management, Strategic Planning, Vendor Management, CRM, Team Leadership, New Business Development, Solution Selling, Finance, Operations Management, Product Development, Budgets, Customer Retention, Access, Customer Satisfaction, Professional Services, Software Documentation
Education
College of Lake County 1982 — 1983
Arizona State University 1981 — 1982
State Farm December 2006 - Present
State Farm March 2005 - Present
State Farm Insurance March 2005 - November 2006
Chase Staffing November 2004 - November 2004
Pitney Bowes Management Services June 2004 - September 2004
Thousand Trails Campgrounds February 2004 - May 2004
Pitney Bowes Management Services January 2000 - May 2003
Pitney Bowes Management Services January 2000 - May 2003
Skills
Customer Service, Organizing, Team Leadership, Insurance, Coaching, Sales Management, Microsoft Office, Strategic Planning, Public Speaking, Health Insurance, Budget, Outlook
Education
Capella University 2011 — 2013
Masters, Education
American InterContinental University 2010 — 2011
Master of, Leadership of Educational Organizations
University of North Texas 2008 — 2009
Bachelors of Arts, Sociology
University of North Texas 2008 — 2009
Bachelor of Arts, Sociology
Tarrant County College 2003 — 2006
Associate of Arts, General Studies
Duval & Stachenfeld LLP February 2013 - Present
Swiss Post Solutions, Inc. 2008 - 2012
Pitney Bowes Management Services February 2010 - August 2011
Digitas May 2006 - December 2008
Skills
•Proficient in..., •Ability to work..., •Good organizational,..., •Ability to..., •Strong customer..., •Excellent..., Scanners, Facilities Management, Customer Service, Software Installation
Education
Baruch College 2011 — 2014
Montclair State University 2009 — 2010
CHES Inc. June 2008 - Present
MIT Sloan School Executive Education November 2007 - Present
Mary Kay Inc. November 2003 - January 2015
Jubilee Christian Church 2007 - 2014
MIT July 2009 - May 2010
TJX Companies June 2006 - May 2007
Fidelity Investments June 2004 - August 2004
Pitney Bowes Management Services May 2003 - August 2003
Skills
Customer Relations, Logistics, French, Real Estate, Vendor Relations, Planning, Fundraising, Project Planning, Strategy, Customer Service, Entrepreneurship, Leadership, Analysis, Management, Business Development, Community Outreach, Strategic Planning, Microsoft Office, Social Media, Nonprofits, Business Strategy, Project Management, PowerPoint, Team Building, Social Networking, Public Speaking, Budgets, Event Planning, Training, Research, Marketing, Team Leadership, Public Relations, Program Management, Cross-functional Team..., Start-ups, Event Management, Sales, Facebook, CRM
Education
Babson College - Franklin W. Olin Graduate School of Business 2013 — 2017
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Bentley University 2002 — 2006
Minor, International Studies
Bentley University 2002 — 2006
Bachelor of Science, Business Management
American Business School 2004 — 2004
Real Estate License 2003 — 2003
5LINX Enterprises Inc. July 2012 - Present
R&C PERFUMES AND MULTI-SERVICES June 2007 - July 2012
Pitney Bowes Management Services April 2002 - May 2007
Skills
Marketing Strategy, Social Media Marketing, Social Media, Strategic Planning, Marketing, Online Advertising, Advertising, Marketing Communications, Public Speaking, Public Relations, New Business Development, Account Management, Event Planning, Event Management, Digital Marketing, Sales Management, Social Networking, Integrated Marketing, Fundraising, Lead Generation, Entrepreneurship, Leadership
Education
University of Phoenix 2006 — 2007
ATI Career Training Center-Fort Lauderdale 2003 — 2005
Associate's degree, EET
Valley Manor to VP & Executive Director November 2012 - September 2014
Pitney Bowes Management Services 2001 - 2012
Danka Services International January 2001 - June 2001
Skills
Administrative..., Data Entry, Office Management, Outlook, Customer Service, Fax, Records Management, Office Equipment, Office Administration, Spreadsheets, Invoicing, Travel Arrangements, Calendars
Education
Alfred State College - SUNY College of Technology
Associates of Applied Science, Business
Subaru of America March 2012 - Present
Marketing Results March 2001 - March 2012
Rapidforms August 1995 - April 1997
Pitney Bowes Management Services July 1993 - August 1995
Skills
Photoshop, Illustrator, Dreamweaver, Branding, Brochures, Direct Mail, Email Marketing, Graphic Design
Education
Art Institute of Philadelphia 1997 — 2000
Applied Associates, Visual Communication
Williams Lea March 2011 - Present
Office Support Services March 2011 - Present
Pitney Bowes March 2010 - December 2010
Pitney Bowes Management Services June 2009 - December 2010
Pitney Bowes June 2009 - February 2010
Farmers Insurance November 2008 - June 2009
Farmers Insurance Group November 2008 - June 2009
Verizon Wireless June 2008 - September 2008
Verizon Wireless November 2004 - June 2008
Gateway Country March 2002 - June 2004
Skills
Microsoft Office, Word, Excel
Education
American InterContinental University 2001 — 2003
Bachelors of Science, Information Technology
ITT Technical Institute-South Florida 2000 — 2001
Certificate, Computer Engineering
Friendly Senior Highschool 1992 — 1996
High School Diploma, College Prep and Academic Advancement Program
American InterContinental University
Bachelor of Science, Information Technology
ITT Technical Institute
Certificate, Computer Engineering
Stone House Properties LLC April 2015 - Present
Salisbury Bank and Trust Company June 2011 - March 2015
Lee Bank 2007 - June 2011
Legacy Banks 2005 - 2007
Pitney Bowes Management Services 2003 - 2005
DST Output, Inc. 2000 - 2003
Curtis 1000, Inc. 1971 - 1999
Skills
Leadership, Banking, Account Management, Sales Management, Strategic Planning, Sales, Loans, Marketing Strategy, Selling, Portfolio Management, Small Business, Customer Service, Team Building, Financial Analysis, New Business Development, Business Development, Fundraising, Management, Real Estate, Credit, Strategy, Mortgage Lending
Education
American International College 1965 — 1968
B.S., Business Administration
Berkshire Community College 1963 — 1965
A.A., Liberal Arts
IBM December 2012 - May 2014
MIT Sloan Sales Club September 2010 - April 2014
InfoNeeds July 2009 - November 2012
Enterprise Center @ Salem State September 2010 - September 2011
NRI Repromax Inc July 2008 - August 2009
Pitney Bowes Management Services March 2006 - August 2007
Graphic Imaginations (div of Chilcote Co now TAP) March 2001 - February 2006
Internosis 2000 - 2001
Commerce TV 1999 - 2000
Moore North America 1997 - 1999
Skills
Marketing Strategy, Entrepreneur, Strategic Partnerships, Sales Management, New Business Development, Account Management, Team Building, Public Speaking, Coaching, Problem Solving, Business Strategy, Event Management, Customer Relations, Mentoring, Lead Generation, Consultative Selling, Start-ups, Event Planning, Strategic Planning, Negotiation, Customer Service, Retail, Creative Problem Solving, Social Networking, Entrepreneurship, Program Management, Marketing, Selling, CRM, Leadership, B2B, Training, Cross-functional Team..., Sales, Strategy, Business Development, Social Media, Product Development, Enterprise Software, Blogging
Education
Northeastern University 1977 — 1981
Certificate
Babson College 1970 — 1974
BSBA
Experiment in Intl.Living/World Learning; University of Oxford 1972 — 1973
Brookline HIgh School BHS
HS
Massachusetts College of Art and Design
Oce Business Services January 2009 - Present
Pitney Bowes Management Services March 2006 - December 2008
Pitney Bowes Management Services October 2001 - March 2006
DSW Shoe Warehouse January 1999 - January 2001
Education
Baker University
Masters Degree; MBA, Business Administration; Finance
Baker University
Bachelors Degree, Business Administration (BBA)
Johnson County Community College
Hospitality Management
RSR Consulting, LLC June 2014 - Present
Visionary Integration Professionals (VIP) October 2013 - June 2014
Pitney Bowes Management Services January 2012 - October 2013
Westat February 2011 - January 2012
Lockheed Martin Information Technology January 2006 - January 2011
Aspen Systems Corporation June 2000 - April 2006
Skills
CRM, Business Development, Leadership, Program Management, Operations Management, Program Development
Education
Bowling Green State University 1970 — 1976
BA and MA, Psychology, Sociology and Counseling
Novitex Enterprise Solutions October 2013 - Present
Pitney Bowes Management Services May 2013 - September 2013
Goldman Sachs September 1992 - April 2013
Gordon Altman Butowsky July 1990 - June 1992
Skills
Risk Management, Investment Banking, Financial Services, Vendor Management, Due Diligence, Project Management, Expense Management, Process Improvement
Education
LIU Post 1999 — 2003
Masters, Information Sciences
Baruch College, City University of New York (CUNY) 1989 — 1996
BA, Political Science
Anthem March 2015 - Present
CIGNA Healthcare April 2008 - March 2015
CIGNA Healthcare January 2006 - April 2008
Pitney Bowes Management Services February 1999 - January 2006
Skills
Health Insurance, Salesforce.com, Insurance, Team Building, SharePoint, Health Savings Accounts, Wellness, HMO, PPO, Customer Engagement, Employee Benefits, Disease Management, Healthcare, Account Management, Relationship Management, Strategy, HRA, Program Management, Provider Relations
Education
Baldwin Wallace University
Bachelor of Arts (B.A.), Marketing / Executive Management / Financing
SELF-EMPLOYED CONSULTANT October 1971 - Present
Pitney Bowes Management Services May 1996 - May 2013
INTERNATIONAL SPECIAL SERVICES GROUP,INC. March 1984 - April 1990
DEFENDER SECURITY & INVESTIGATION SERVICES INC. April 1974 - March 1981
Skills
Mediation, Courts, Evidence, Internal Investigations, Surveillance, Criminal Justice, Crime Prevention, Workplace Violence, Criminal Investigations, Police, Firearms, Physical Security, Security Operations, Interrogation, Security Management, Counterterrorism, Corporate Security, Asset Protection, Criminal Law, POLYGRAPH EXAMINER, CHIEF OPERATING OFFICER, Background Checks, Personal Protection, Security, Personal Security, Investigation, Security Training, Close Protection, Protection, Skip Tracing, Tactics, Fraud, CCTV, Patrol, Weapons, Homeland Security, Access Control, Crisis Management, Intelligence Analysis, Vulnerability Assessment, Counterintelligence, Litigation Support, Emergency Management
Education
Adelphi University 1995 — 2000
Bachelor of Science Degree, EXECUTIVE BUSINESS MGMT/LAW, 3.5
NEW YORK CITY POLICE ACADEMY 1976 — 1977
CERTIFICATE, SECURITY MANAGEMENT and Loss Prevention
Signature HomeStyles June 2013 - Present
BI WORLDWIDE March 2013 - Present
Pitney Bowes Management Services December 2006 - March 2013
Pitney Bowes Management Services May 2004 - December 2006
Pitney Bowes Management Services July 2002 - May 2004
Skills
Facilities Management, Cost Reduction, Process Improvement, Proposal Writing, Billing, Asset Management, Strategic Leadership, Change Management, Multi-Site Operations, Project Planning, Project Implementation, Customer Relations, Customer Retention, Organizational Design, Productivity Improvement, Efficiency Improvement, Business Process Design, Quality Management, Continuous Improvement, Business Continuity, Cross-functional Team..., Account Growth, Contract Negotiation, Vendor Management, Leadership Development, Issues Resolution, Performance Improvement, Economic Growth, Conflict Resolution, Customer Satisfaction, Coaching, Analysis, Customer Service, Invoicing, Management
Education
Argosy University Twin Cities 2010 — 2013
MBA, Finance, 4.0
Augsburg College 1996 — 2001
BA in Elementary Education, Special Education
Mankato Loyola
High School, General
Equiant Financial Services Inc January 2011 - Present
Equiant Financial Services Inc June 2007 - January 2011
Equiant Financial Services Inc June 2005 - June 2007
America West Airlines August 2004 - June 2005
America West Airlines September 2002 - August 2004
America West Airlines April 2001 - August 2002
America West Airlines January 1999 - April 2001
America West Airlines October 1997 - January 1999
Pitney Bowes Management Services October 1995 - September 1997
Skills
Financial Reporting, Financial Analysis, Financial Modeling, General Ledger, Forecasting, Budgeting, Variance Analysis, Financial Management, Budgets, Managerial Finance, Cash Flow, Accounting, Leadership, Strategic Planning, Management, Analysis, Start-ups, Executive Management, Finance, Payroll, Financial Forecasting, Strategic Financial..., Auditing, Corporate Finance, Accounts Receivable, Cash Management, Mergers & Acquisitions, Revenue Recognition, Hyperion Enterprise, GAAP, Sarbanes-Oxley Act, Financial Planning
Education
Arizona State University 1995 — 1997
BS, Finance, Accounting
ABM Industries January 2011 - Present
Bombshell Movement Studio 2007 - Present
Pitney Bowes Management Services June 2010 - January 2011
U.S. Census Bureau April 2010 - July 2010
Glazer's Distributors of IL, Inc. May 2000 - June 2008
Union Beverage Company LLC August 1996 - May 2000
Carson Pirie Scott July 1995 - September 1996
Skills
Advertising, Management, Customer Service, Adobe Creative Suite, QuarkXPress, Direct Mail, Graphics, Product Development, Time Management, Brochures, Sales, Leadership, Adobe Acrobat, Catalogs, Mac, Marketing, Logo Design, Pre-press, Posters, Layout, Graphic Design, Microsoft Office, Inventory Management, Troubleshooting
Education
Ball State University 1991 — 1995
Bachelors of Science, Graphic Arts Management, Marketing
Near North High School 1986 — 1990
CDK Global July 2008 - Present
Self Employed 1998 - 2014
Pitney Bowes Management Services September 2000 - July 2008
Skills
Digital Marketing, Copywriting, Illustration, Graphic Design, Cartooning, Creative Writing, SEO, Illustrator, Web Analytics, Email Marketing, Adobe Creative Suite
Education
Art Institute of Seattle 1998 — 2000
Associate Degree, Graphic Design and Illustration
County of Monroe June 2013 - Present
Hilton Central School District April 2012 - June 2012
Superior Staffing Resources March 2010 - January 2012
Pitney Bowes Management Services July 2001 - August 2009
Danka Services International January 1997 - July 2001
Kodak Imaging Services January 1994 - December 1996
Skills
Microsoft Word, Administrative Support, Attention To Detail, Customer Focus, Microsoft Excel, Outlook, Filing, Record Keeping, data entry, Documentation, Organizer, Document Processing, Document Management, Writing Skills, Telephone Skills, Confidentiality, Tenacious, Teamwork, Flexible Working, Multitasker, Transcription, Billing, Fast Learner, Eager To Learn, Reliability, Work Process Improvement, Administrative..., Software Documentation, Data Entry
Education
Alfred State College - SUNY College of Technology
Coursework Completed, Executive Secretarial Science
Wellsville High School
Health Leads September 2015 - Present
Bruce Mast & Associates March 2012 - Present
New England Research Institutes, Inc. (NERI) August 2013 - September 2015
Treasurers Club of Boston July 2011 - June 2014
New England EnviroStrategies, Inc. 2012 - July 2013
The Brattle Group 1996 - 2012
Pitney Bowes Management Services 1990 - 1994
Skills
Change Management, Strategy, Business Strategy, Policy, Project Planning, Mergers & Acquisitions, Strategic Partnerships, Succession Planning, Managerial Finance, Organizational..., Strategic Planning, Team Building, CRM, Leadership, Business Intelligence, Governance, Analysis, Working Capital..., Finance, Management, Valuation, Forecasting, Consulting, Executive Management, Multi-Site Operations, Financial Analysis, Market Research, Growth Management, Operations Management, Program Management, Compensation Plans, Banking Relationships, Financial Planning and..., Training, ERP/CRM, Business Systems..., Situational Leadership, Fly Fishing, Microsoft Dynamics, Financial Planning
Education
Boston College - Wallace E. Carroll Graduate School of Management
MBA, Accounting
Northeastern University
BSBA, Finance
CSX February 2012 - Present
CSX June 2009 - February 2012
CSX 2005 - 2009
CSX 2004 - 2005
CSX 2003 - 2004
CSX 2001 - 2003
A.T. Kearney 2000 - 2001
Pitney Bowes Management Services 1997 - 2000
Pitney Bowes Management Services 1995 - 1997
Skills
Financial Modeling, Strategy Development, Process Improvement, Strategic Planning, Valuation, Contract Negotiation, Corporate Finance, Financial Planning, Business Strategy, Financial Analysis, Due Diligence, Pricing, Operations Management, Forecasting, Financial Reporting, Capital Budgeting, Budgets, Cross-functional Team..., Project Management, Strategy, Mergers, Strategic Financial..., Analysis, Finance, Risk Management, Transportation, Managerial Finance, Executive Management, Investments, Project Planning
Education
Northwestern University - Kellogg School of Management 2009 — 2011
MBA
Boston College - Carroll School of Management 1990 — 1994
BS, Operations and Strategic Management
Dewey Associates March 2012 - Present
FP Mailing Solutions October 2010 - October 2011
Dewey Associates March 2009 - September 2010
Billback Systems 2007 - 2009
Pitney Bowes Management Services 2002 - 2005
Skills
Negotiation, Sales Presentations, Managed Print Services, Customer Satisfaction, Management, Lead Generation, Customer Retention, Marketing, Budgets, Business Strategy, Process Improvement, Channel, Sales
Education
Arizona State University
MBA & BA
LandmarkPrint October 2005 - Present
Pitney Bowes Management Services January 1995 - March 2005
Pitney Bowes January 1987 - December 1994
Skills
Offset Printing, Direct Mail, Digital Printing, Direct Marketing, Print Management, Account Management, Variable Data Printing, B2B, Solution Selling, Wide Format Printing, Pre-press, Outsourcing, Managed Print Services, Bindery, Print On Demand, Selling, Customer Retention, Document Management, Sales, Web-to-print, Color Management
Education
Albertus Magnus College
Seattle University January 2013 - 2013
Seattle University January 2013 - 2013
Scoutzie September 2012 - December 2012
Volt April 2009 - December 2009
Kelly Services February 2008 - February 2009
Pitney Bowes Management Services September 2007 - February 2008
Senac June 2002 - March 2005
ORBRAL July 2001 - February 2002
L. Joias April 1999 - April 2001
Skills
Microsoft Office, Customer Service, Project Management, Human Resources, Training, Strategy, Marketing, Social Media Marketing, Outlook, Business Strategy, Microsoft Excel, Marketing Strategy, Market Research, Entrepreneurship
Education
Seattle University 2011 — 2013
MBA, Master in Business Administration, 3.72
Bellevue College 2008 — 2009
Certification, Human Resources Management
Universidade Federal do Rio Grande do Norte 2002 — 2006
BA, Business Administration, 9.12 out of 10
UNC Chapel Hill August 2007 - Present
IKON Office Solutions October 2005 - August 2007
Pitney Bowes Management Services August 2001 - September 2005
SMTC 1997 - 2001
FedEx Office 1994 - 1997
CopyWrite 1991 - 1993
FedEx Office 1990 - 1991
Skills
Publications, Editing, Training, Adobe Creative Suite, Creative Writing, Document Management, Marketing, Printing, Digital Printing, Print Management, Microsoft Office, Higher Education, Management, Pre-press, PowerPoint, Social Media, Print Brokering, Managed Print Services, Project Management, Writing, Graphic Design, Graphics, Wide Format Printing, Graphic Arts, Supervisory Experience, Microsoft Excel, Copying, Duplication, Publishing, QuarkXPress, Printed Circuit Board..., Proofreading, Print Production...
Education
Art Institute of Atlanta 1990 — 1990
Graphic Arts, Graphics
University of North Carolina at Pembroke 1985 — 1986
English Language and Literature/Letters
East Mecklenburg High School 1983 — 1985
Ricoh Americas Corporation July 2009 - Present
IKON Office Solutions Inc. 2009 - Present
Pitney Bowes Management Services October 1995 - July 2009
Edison Brothers Incorporate-Oaktree March 1989 - April 1994
Gateway Clipper Fleet March 1986 - March 1990
Skills
Process Improvement, Operations Management, Customer Satisfaction, Document Management, Time Management, Team Building, Photocopier, Management, Customer Service, Office Equipment, CRM
Education
Art Institute of Pittsburgh
MAXIMUS INC February 2007 - Present
Pitney Bowes Management Services May 1999 - June 2005
Skills
Help Desk Support, Policy and Procedure..., Procurement and..., Asset Management and..., Contract Negotiations..., Vendor and Client...
Education
Strayer University-Georgia 2010 — 2012
MASTER INFORMATION SCIENCE, Computer Systems Networking and Telecommunications
Beulah Heights University 2005 — 2008
Bachelor's degree, Bible/Biblical Leadership Studies
IvySys Technologies, LLC May 2009 - February 2011
IvySys Technolgies, LLC May 2009 - February 2011
Association for Accreditation of Human Research Protection Program January 2008 - May 2009
Carnegie Mellon University March 2006 - March 2007
Pitney Bowes Management Services April 2002 - March 2006
MultiMax,Inc August 2001 - January 2002
Education
State University of New York at Stony Brook
Bachelor of Arts
Berkeley College
Associates Applied Science
Carnegie Mellon University
Master of Science
Royal Stewards Concierge Service, LLC. February 2011 - February 2014
E*Trade Financial Services December 2011 - August 2012
Community One Associates, Inc July 2010 - January 2012
Pitney Bowes Management Services May 2005 - December 2011
Concierge Services of Atlanta February 2009 - June 2010
Pitney Bowes Management Services May 2005 - December 2008
Skills
Operations Management, Concierge Services, Customer Service, Customer Satisfaction, Customer Experience, Customer Engagement, Residential Communities, Corporate Services, Hospitality Management, Hospitality Industry, Property Management, Running Errands, Team Building, Strategic Planning, Contract Negotiation, Budgets, Account Management, Leadership, CRM, Marketing, Sales, Management, Series 7, Series 63, Selling, Business Development, B2B, Direct Sales, Professional Services, New Business Development, Sales Operations, Customer Retention, Human Resources, Lead Generation, Time Management, Entrepreneurship, Online Marketing, Training, Sales Process, Networking, Project Management, Cold Calling, Recruiting, Finance
Education
American Public University 2014 — 2017
Master's Degree, Homeland Security (Concentration in Intelligence Studies)
Southern Polytechnic State University 2007 — 2010
Bachelors, Business Administration (Concentration in Operations Management and Technology)
Georgia Perimeter College 1997 — 2001
Associates, Business Administration
Centers for Hearing Care September 2006 - Present
Quatech, Inc October 2003 - March 2007
Sprint Business 2001 - 2003
TSG of Ohio, LLC 1999 - 2001
Pitney Bowes Management Services 1997 - 1999
Avery Dennison 1989 - 1997
Skills
Selling, Strategic Planning, Direct Sales, Product Development, Business Development, Customer Service, Strategy, Strategic Partnerships, Business Strategy, Start-ups, New Business Development, Cross-functional Team..., Leadership, Product Management, Account Management, Marketing Strategy, Sales
Education
Baldwin-Wallace College 1984 — 1988
BA, Finance Accounting
Town of Purcellville VA 2008 - Present
JL Equipment Solutions October 2006 - Present
Purcellville Copy January 2003 - Present
Pitney Bowes Management Services 1990 - 2004
Xerox 1979 - 1986
Skills
New Business Development, Management, Brochures, Negotiation, Proposal Writing, Customer Service, Account Management, Time Management, B2B, Management Consulting, Business Cards
Education
American University 1971 — 1975
Bachelor of Science, Art Education/Psychology
Williams Lea January 2011 - Present
Williams Lea December 2006 - January 2011
Williams Lea August 2005 - December 2006
Pitney Bowes Management Services February 2000 - August 2005
Contrarian Capital Management 2002 - 2003
SG Cowen Securities Corporation June 1998 - August 1999
Cowen & Company September 1995 - June 1998
Skills
Training, Management, Outsourcing, Software Documentation, Marketing, Process Improvement, Leadership, Microsoft Office, Customer Service, Sales, Human Resources, PowerPoint, Strategy, Microsoft Excel, Business Analysis, Microsoft Word, Databases, Troubleshooting, Finance
Education
Baruch College, City University of New York (CUNY) 1995 — 1998
Finance
St. Benedict's College 1989 — 1994
Murray Company September 2015 - Present
Apollo Mechanical Contractors November 2014 - September 2015
The Whiting-Turner Contracting Company April 2014 - December 2014
L.W. Johnson Construction and Development LLC May 2009 - September 2013
Rosendin Electric 2008 - 2009
Rogers and Sons Construction Inc. 2005 - 2008
Wetellyou.com September 2000 - December 2000
Pitney Bowes Management Services 1998 - 1998
Skills
Microsoft Office, Construction Management, Construction, Analysis, Public Speaking, Process Scheduler, Suretrack, Time Management, Team Leadership, Leadership, Marketing, Customer Satisfaction, RFI, Team Building, Project Management, Negotiation, Project Estimation, Lean Construction, Pre-construction, Contractors, Cold Calling, Product Management, Outlook, Contract Negotiation, Budgets, CPM Scheduling, Marketing Strategy, Submittals, Microsoft Excel, PowerPoint, Microsoft Word, Social Networking, Tenant Improvement, Primavera P6, Design-Build, Project Planning, Microsoft Project, Accounting, Timberline, Coaching, Planswift, Real Estate Development, MS Project, OSHA 10, OSHA 30-Hour, ourPlan, Management
Education
Indiana State University 2015 — 2017
Bachelor’s Degree, Construction Management
Bloom Trail High School 1996 — 2000
Diploma, General
Boise State University
Boise State University
UMB Bank March 2015 - Present
GrayHair Software, Inc. March 2014 - March 2015
RSA The Security Division of EMC January 2013 - March 2014
Pitney Bowes Management Services May 2012 - December 2012
DST Output December 2005 - May 2012
Fike Corporation 2003 - 2005
Access Industries January 2001 - January 2003
Lee Jeans January 1998 - January 2001
American Management Association / Padgett-Thompson January 1996 - January 1998
Lee Jeans January 1994 - January 1996
Skills
Business Process..., Postal Optimization, Postal Regulations, Strategic Sourcing, Product Marketing, Strategic Planning, Cross-functional Team..., Pricing, Product Launch, Product Management, Marketing Strategy, Marketing Communications, Forecasting, Negotiation, B2B, Solution Selling, Team Leadership, Analytics, Strategy, P&L Management, Customer Satisfaction, Contract Negotiation, Strategic Partnerships, Competitive Analysis, Process Improvement, New Business Development, Leadership, Team Building, Lead Generation, Market Research, CRM, E-commerce, SaaS, Direct Marketing, Vendor Management, Project Management, Multi-channel Marketing, Product Development, Program Management, Mobile Applications, Business Planning, Go-to-market Strategy, Management, Market Planning, Marketing
Education
Baker University 1997 — 1999
MBA, Business Administration
William Woods University 1990 — 1993
BA, Communications
Williams Lea February 2013 - Present
Pitney Bowes Management Services July 2006 - August 2011
Skills
Managerial Experience, Supervising, Customer Service, Team Building, Microsoft Excel, Public Speaking, Time Management, Teaching, Training, Customer Satisfaction
Education
Borough of Manhattan Community College 1989 — 2015
Associate of Arts and Sciences (AAS), Nursing
Julia Richman High School 1984 — 1987
High School Diploma, Nursing
National Industries for the Blind September 2012 - February 2014
Canon Business Services (formally known as Oce Business Services/Archer Government Services February 2000 - February 2012
Xerox Business Services February 1995 - February 2000
Pitney Bowes Management Services 1988 - 1995
Tokio Marine 1985 - 1988
Skills
Process Improvement, Management, Team Building, Business Development, Customer Retention, Operations Management, New Business Development, Customer Satisfaction, Contract Negotiation, Customer Service, Cross-functional Team..., Marketing Strategy, Customer Relations, Account Management, Outsourcing, Organizational..., Creative Problem Solving, Oral Communications, Client Services, Client Retention, Relationship Management, Negotiation, Project Management
Education
American University 2000 — 2001
General Studies
Peel, Inc. May 2013 - Present
Omni Barton Creek Resort & Spa October 2012 - May 2013
Pitney Bowes Management Services August 2012 - November 2012
Amazing Joe's Grill April 2008 - July 2012
Ball State University January 2012 - May 2012
The Mailroom Contract Postal Unit August 2009 - March 2011
On The Border April 2003 - July 2010
Off to Work June 2007 - August 2007
Skills
Customer Service..., Customer Service..., Restaurant Management, New Restaurant Openings, Help Desk Support, Bulk Mailing, Office Administration, Microsoft Office, Social Media, Time Management, Outlook, Facebook, Leadership, Critical Thinking, Interpersonal..., Mac OS X, Administrative..., Parature, Social Services, Diversity Training, Diversity & Inclusion, University Relations, Hospitality Management, Crew Scheduling, Outstanding time..., Management, Social Networking, OS X, Customer Service, Public Relations, Event Planning, Research, Data Entry, Sales
Education
Ball State University 2012 — 2012
Bachelor's Degree
Lawrence North High School 2000 — 2004
First Transit NYC January 2005 - January 2012
Pitney Bowes Management Services January 2000 - November 2004
Trends Graphics October 1994 - January 2000
Skills
Call Center Operations, Transit Reservations &..., Inbound / Outbound Sales, Debt Resolution &..., Inbound Lead Generation, 24/7 Live Answering...
Education
Hudson County Community College 2004 — 2004
Computer Science
Borough of Manhattan Community College 1980 — 1981
ELANCO ANIMAL HEALTH June 2015 - Present
Pace Analytical May 2013 - June 2015
Pitney Bowes Management Services August 2010 - May 2013
Ruth Lilly Medical Library April 2012 - April 2012
Allen County Public Library May 2007 - August 2010
Ball State University 2009 - 2009
Skills
Management, Microsoft Office, Customer Service, Library, Public Speaking, Time Management, Production Managment, Communication Skills, Organization, Project Management, Infographics, Libraries, Microsoft Excel
Education
Indiana University Purdue University Indianapolis 2010 — 2012
Masters, Library and Information Science, 3.95
Ball State University 2006 — 2010
Bachelor of Science, Theatrical Studies
AssistMyCase March 2014 - Present
S3, a division of Morgan Wealth Advisors January 2014 - Present
Kivu Labs -Kivu Consulting August 2013 - March 2014
Littler 2012 - August 2013
Pitney Bowes Management Services January 2008 - January 2012
Exterro, Inc June 2006 - January 2008
The Superior Group- SuperiorGlacier June 2005 - June 2006
Electronic Evidence Discovery, Inc May 2004 - June 2005
Daticon, Inc June 2003 - June 2004
Cotelligent Group, Inc & 360 Powered July 1999 - August 2003
Skills
CISSP, ASIS, Encase, CISSP-ISSAP, CICS, CSE, CISSP, Litigation Support, Professional Services, Litigation, Start-ups, Symantec/Clearwell..., IConect, K-Cura-Relativity, Lexis/Concordance, CPA Police Academy, Balanced Scorecard..., iPro Technologies, Electronic Discovery, Discovery Partner, Semantic Web, Case management, Case Managment, Balanced Scorecard, iConect, Sales Management, Legal Discovery, Strategy, Enterprise Software, Strategic Partnerships, Leadership, Project Management, Marketing Strategy, Training, Corporate Law, Consulting, Document Management, Document Review, Management Consulting, Management, Executive Management, Business Development, Risk Management, Integration, Intellectual Property, Business Planning, Product Marketing, Security, Analytics, SaaS, Outsourcing, Market Research
Education
Harvard University 1994 — 1994
Exec Mgmt, Business -Negotiation Institute
Georgetown University 1984 — 1986
International Law
Columbia University in the City of New York 1976 — 1978
Exec Mgmt, Strategic Sales & Marketing
American University 1971 — 1974
MA, International Law & School of Foreign Service
University of Florida 1969 — 1971
B.A., Economics & Finance; Pre-Law
Ecole Internationale de Geneve
pre-College, Systems Architecture; System-level Design
Singapore American School
AA, Grade School
Tenafly High School
Yes, Economics
Group Health Cooperative August 2011 - Present
Pitney Bowes Management Services March 2008 - April 2011
Qwest Dex July 1988 - March 2001
Skills
Administrative..., Clinical Research, Community Outreach, Cross-functional Team..., Customer Service, Data Entry, Event Planning, Healthcare, Leadership, Medical Records, Microsoft Office, Non-profits, Office Administration, Public Speaking, Training, Data Analysis, Access, Nonprofits
Education
Bellevue Community College 2002 — 2007
Associate Degree
Cascade Sr. High School 1976 — 1980
High School Completion
Gartner March 2012 - Present
Vendor Direct Solutions 2010 - 2012
Bowne & Co. 2007 - 2009
Pitney Bowes Management Services 2006 - 2007
Williams Lea Inc. (formerly Bowne Business Solutions) 1998 - 2005
Skills
Client Relationship..., Solutions Development, Quota attainment, Customer Relations, Consultative Selling, New Business Development, BPO, Account Management, Solution Selling, Outsourcing, Key Account Management, Business Strategy, Supply Chain Management, CRM, Management, Contract Negotiation, Sales, Business Development, Sales Operations, Selling, Supply Chain, Strategy, Team Building, Leadership, Customer Service, Operations Management, Project Management, Product Development, Marketing Strategy
Education
Bowling Green State University
Bachelor of Arts
Cornerstone Research October 2012 - Present
Pitney Bowes Management Services September 1994 - January 2012
Ameriscribe Mgmt Services 1990 - 1994
Skills
Account Management, Team Building, BPO, Operations Management, Outsourcing, Customer Service, Customer Satisfaction, Leadership, Budgets, Performance Management, Training, Management, Vendor Management, Process Improvement, CRM, Human Resources, Negotiation, Business Process..., Contract Negotiation, Team Leadership, Purchasing, Business Development, Coaching, Customer Retention, Recruiting, Cross-functional Team..., Strategy, New Business Development, Call Centers
Education
Boston University 2010 — 2015
Bachelor’s Degree, Interdisciplinary Studies, Cum Laude
EmbroidMe Lenexa October 2010 - December 2013
Contech Construction Products, Inc. February 2004 - October 2009
Pitney Bowes Management Services September 2002 - June 2003
Dodson Group 2001 - 2002
Fremont Insurance Company 1999 - 2001
Ulico Casualty Company 1995 - 1999
Zurich Financial Services 1992 - 1995
Lister Petter 1987 - 1992
Skills
Process Improvement, Leadership, Management, Sales, Project Management, Operations Management, Sales Operations, Training, Manufacturing, Sales Management, Purchasing, Strategic Planning, New Business Development, Marketing Strategy, Business Planning, Marketing, Negotiation
Education
Baker University 1994 — 1998
BS, Management
Johnson County Community College 1993 — 1994
Marketing & Management
American Management Association
certificate, Supervisor Training Course
Insurance Institute of America
certificate, Total Quality Management Course
Arizona Public Service (APS) January 2009 - October 2011
Arizona Diamondbacks January 2008 - January 2009
CVS/Caremark August 2005 - January 2008
Pitney Bowes October 2004 - August 2005
Pitney Bowes Management Services January 2003 - September 2004
Pitney Bowes Management Services January 1999 - December 2002
Pitney Bowes Management Services December 1997 - January 1999
Skills
Talent Management, Performance Management, Employee Relations, Succession Planning, Recruiting, Human Resources, Change Management, Workforce Planning, Training, Project Management, Leadership, Employee Engagement, Talent Acquisition, Compensation & Benefit, Deferred Compensation
Education
Adelphi University
BBA, Finance
IntelliPrint Solutions June 2012 - Present
MJJM Enterprises, Inc. December 2008 - June 2011
IKON Office Solutions December 2007 - December 2008
IKON Office Solutions January 2006 - December 2007
Capitol Copy Service March 2003 - January 2006
Pitney Bowes Management Services August 1991 - March 2003
Skills
Customer Relations, Customer Service, Strategic Planning, Contract Negotiation, Accounting, P&L, Account Management, Customer Satisfaction, Hiring, Forecasting, Team Building, Inventory Management, Negotiation, P&L Management, Operations Management, Budgeting, Key Account Management, Problem Solving, Coaching, Excel, Microsoft Office, Retail, Performance Management, Team Management, Vendor Relations, Word, Teamwork, Employee Relations, Document Management, Analysis, Facilities Management, Budget Management, Mentoring, Outlook, Contract Management, B2B, Executive Reporting, Proposal Writing, Billing, Sales Process, Change Management, Recruiting, Budgets, Microsoft Word, Microsoft Excel, CRM, Invoicing
Education
Bloomsburg University of Pennsylvania 1985 — 1989
Bachelor of Science, Office Administration/Management
Surgery Partners December 2007 - Present
HCA Physician Services July 2007 - December 2007
EMI Christian Music Group/Capitol Records July 2005 - July 2007
EMI Christian Music Group June 2003 - July 2005
EMI Christian Music Group October 1999 - June 2003
McColgan & Company January 1998 - January 1999
Advanced Products & Mfg January 1996 - January 1998
Pitney Bowes Management Services April 1994 - January 1996
Pitney Bowes Management Services February 1993 - April 1994
Skills
Compellent, Microsoft Exchange 2010, VMware ESX, Disaster Recovery, VMware, Active Directory, ITIL, Windows Server, Data Center, Business Continuity, IIS, Microsoft SQL Server, IT Management, Security, Cloud Computing, Exagrid, Backup Exec, Microsoft Exchange, Technical Support, DNS, System Administration, Citrix
Education
Vanderbilt University 1999 — 2000
MCSE, Computer Engineering
Birmingham-Southern College 1991 — 1992
B.A., History/English Literature
University of Alabama 1988 — 1991
Bachelor of Arts, History, English Literature
The Weeks Lerman Group 2006 - Present
Pitney Bowes Management Services 2003 - 2006
Squadron Ellenoff 1989 - 2003
Skills
Sales Process, Sales, Account Management, B2B, Sales Management, Sales Operations, Salesforce.com, Microsoft Office, Advertising, Direct Sales, Marketing Strategy, Cold Calling, Selling, New Business Development, Direct Mail, Customer Service, Project Management, Social Media
Education
City University of New York-Baruch College 1986 — 1990
Bachelor of Business Administration, Advertising
Konica Minolta Business Solutions U.S.A., Inc. March 2015 - Present
Novitex Enterprise Solutions October 2013 - October 2014
Pitney Bowes Management Services September 2011 - October 2013
Oce Business Services January 2010 - September 2011
Document Technologies September 2007 - January 2010
Merrill Corporation June 2006 - July 2007
Capitol Digital Document Solutions November 2000 - June 2006
IKON Legal Document Services 1997 - 2000
Skills
Litigation Support, Document Management, Account Management, ESI, Contract Negotiation, Business Development, New Business Development, Strategic Planning, Salesforce.com, Outsourcing, Sales Management, Team Building, Recruiting, Management, Enterprise Software, Sales Process, Sales, Business Strategy, Leadership, Selling, Solution Selling, Talent Management, Cold Calling, Professional Services, Project Planning, EDRMS, Cross-functional Team..., Consulting, Business Process...
Education
Bowling Green State University
BA
University of Toledo
MA
Laisar Management Group March 2009 - Present
Pitney Bowes Inc October 1999 - October 2008
Pitney Bowes Management Services October 1998 - May 2006
Danka Services International 1998 - 2000
LexisNexis 1994 - 1998
Skills
Business Management, Strategic Planning, Operations Management, Enterprise Content..., Compliance, Program Management, Management Consulting, Process Engineering, Document Management, Business Analysis, Team Building, Business Process, Business Process..., Quality Management, Management, Leadership, Change Management, Strategy, Contract Management, Cross-functional Team..., Team Leadership, Outsourcing, Business Intelligence, Vendor Management, Project Planning, Business Strategy, Process Improvement, Customer Satisfaction, Government, Analysis, Project Management, Performance Management, Contract Negotiation, Organizational..., Forecasting, Business Planning, Proposal Writing, Training, Human Resources, Business Development, Risk Management, Six Sigma
Education
American University - Kogod School of Business 1979 — 1981
Bachelor of Science, Business Administration
Symtech/ Department of VA April 2011 - Present
Symtech/ Department of VA December 2009 - April 2011
Pitney Bowes Management Services August 2009 - December 2009
Denitech Corporation December 2004 - June 2007
Deutsche Post AG November 1994 - June 2004
US Army June 1987 - January 1991
Skills
Mailroom, Invoice Processing, Clerical Duties, Customer Service, Invoicing, Clerical Work, Accounts Payable
Education
Austin Community College 2008 — 2009
Human Services, LCDC
Austin Community College 2005 — 2008
Associates, Social Work
STJ
Klik Technologies January 2013 - Present
Union Bank June 2011 - Present
Pitney Bowes Management Services October 2009 - June 2011
JPMorgan Chase December 2007 - August 2009
JPMorgan Chase September 2006 - December 2007
Skills
Salesforce.com, Team Building, Team Leadership, Vendor Management, Performance Management, Management, Leadership, Healthcare, Customer Service, Customer Satisfaction, Banking, Risk Management, Networking, Relationship Management, Onboarding, Time Management, Treasury Management, Process Improvement, Program Management, Data Analysis, Operations Management, Business Process..., Project Management, Business Strategy, CRM, Change Management, Training, Cross-functional Team..., Business Development, Coaching, Strategic Planning
Education
Baruch College, City University of New York (CUNY) 2005 — 2008
MBA, Operations Management
City University of New York-Brooklyn College
BS, Business Management
School District July 2015 - Present
Regis University 2013 - Present
School District June 2009 - July 2015
Brighton School District 27J 2006 - 2009
Denver Public Schools 2002 - 2006
Chicago Public Schools 2001 - 2002
McDermott Will and Emery 1998 - 2001
Pitney Bowes Management Services 1993 - 1998
Skills
Literacy, Curriculum Development, Educational Leadership
Education
University of Colorado Denver 2005 — 2007
EDS, Education Administration
University of Illinois at Chicago 1998 — 2002
MA, Education
American University 1989 — 1993
BA, International Studies
Clark, Schaefer, Hackett & Co. March 2012 - Present
Village of West Milton June 2015 - Present
Big Brothers Big Sisters of the Greater Miami Valley March 2014 - Present
Internal Revenue Service June 2009 - March 2012
Pitney Bowes Management Services September 2005 - June 2009
Bob Evans June 2005 - September 2005
United States Marine Corps September 1998 - September 2002
Skills
Accounting, Auditing, Leadership, Process Improvement, Financial Analysis, Management, Financial Reporting, CRM, Forecasting, Procurement, Payroll, Budgets, Time Management, Account Management, Team Building, Operations Management, Financial Accounting, General Ledger, Internal Audit, Finance, QuickBooks, Sarbanes-Oxley Act, Financial Statements, Tax, Analysis, Accounts Payable, Internal Controls, Account Reconciliation, Accounts Receivable, Tax Preparation, Tax Accounting, Public Speaking, Public Administration, Change Management, Organizational..., Team Leadership, Master Mason
Education
Walden University 2008 — 2015
DBA, Leadership
American InterContinental University 2007 — 2007
MBA, Organizational Psychology and Development
American InterContinental University 2006 — 2007
MBA, Business Management
State Street Global Advisors April 2009 - Present
Fidelity Investments July 2007 - December 2008
BearingPoint July 2002 - July 2007
PwC Consulting January 1995 - July 2002
Pitney Bowes Management Services 1988 - 1994
Education
Boston College - Wallace E. Carroll Graduate School of Management 1990 — 1992
MBA
Trinity University-Washington 1983 — 1987
BA, Biology / Psychology
Dakota Consulting, LLC April 2003 - Present
West Lake Consulting Inc 2000 - 2003
Gateway Computers 1998 - 2001
Keane 1997 - 2000
Pitney Bowes Management Services 1993 - 1997
Pitney Bowes 1989 - 1993
Pitney Bowes 1986 - 1989
The Penn Central Corporation 1983 - 1986
Xerox 1979 - 1983
Skills
JD Edwards, ERP, Financials
Education
Babson College 1975 — 1979
BS, Accounting
Kalmar April 2015 - October 2015
Smart Warehousing August 2014 - March 2015
Valley Forge Fabrics June 2013 - July 2014
Caterpillar Inc. August 2011 - 2013
K&L Freight Management June 2011 - August 2011
Pitney Bowes Management Services August 2008 - April 2010
ProLogistix October 2007 - April 2008
Yangzhou University May 2006 - September 2007
City of Manhattan, Kansas May 1997 - May 2006
Lodgian Hotels September 2002 - August 2005
Skills
Outstanding Customer..., Site Supervision, MS Office Suite, Lotus Notes, Inventory Analysis, RFID, MRP, Shipping/receiving, International Shipping, Freight, Cost Analysis, Document Management, Multicultural..., Able To Multi-task, Sales Support, Customer Relations, Client Services, Customer Satisfaction, Payment Systems, Chinese, Chinese culture, International Education, Training & Development, Employee Handbooks, Cost Benefit, Customer Service, Supervising, Sales Operations, Microsoft Office, Employee Training, Inventory Management, Manufacturing, Distribution Center..., Management, Leadership, Microsoft Excel, Team Building, Marketing, Time Management, Process Improvement, Program Management, Training, Social Media
Education
Kansas State University 2001 — 2006
Bachelor of Science (BS), Sociology
Yangzhou University 2006 — 2007
Pitney Bowes September 2013 - Present
Pitney Bowes January 2011 - October 2013
Pitney Bowes Inc. July 2010 - January 2011
Pitney Bowes Management Services November 2006 - January 2009
Skills
Strategy, Business Strategy, Solution Selling, Account Management, Sales Process, Selling, Direct Sales, New Business Development, Team Building, Salesforce.com, Executive Management, Sales, Sales Presentations, Sales Management, Customer Satisfaction, B2B, Cold Calling
Education
Austin College 1980 — 1984
BA, Economics
Dickinson Wright PLLC August 2013 - Present
The Perry Law Firm April 2013 - July 2013
Pitney Bowes Management Services March 2011 - July 2013
Kforce October 2009 - January 2010
Family Christian Stores January 2000 - February 2009
Air Conditioning Engineers 1998 - 2000
AAA Accurate Heating and Cooling 1996 - 1998
Skills
Vendor Relations, Customer Service, Contract Negotiation, Customer Relations, Budgeting, Outlook, Excel, Retail, Access, Inventory Management, Word, Microsoft Office, PowerPoint, Problem Solving, Scheduling, Process Improvement, Accounts Payable, Purchasing, Negotiation, Analysis, Teamwork, Contract Management, Planning, Documentation, Budgets, Spreadsheets, Data Entry, Administrative...
Education
Davenport University 2011 — 2013
Post Baccalaureate, Paralegal Studies
Aquinas College 2000 — 2004
Bachelors, Accounting/Business Admin.
Women's Health USA March 2014 - Present
Women's Health USA September 2013 - March 2014
Hartford HealthCare July 2012 - September 2013
Clinical Laboratory Partners, LLC June 2008 - August 2012
Carrier Corporation October 2006 - May 2008
Response Insurance June 2002 - October 2006
Greenwich Technology Partners July 1999 - July 2001
Pitney Bowes Management Services October 1997 - March 1999
Skills
Employee Relations, Project Management, Benefits Management, HRIS, Deferred Compensation, Program Management, Mergers, Performance Management, Benefits Administration, Talent Management, Talent Acquisition, Recruiting, Onboarding, Organizational..., FMLA, Employee Benefits, Succession Planning, HR Policies, Employee Engagement, Management, Payroll, Workforce Planning, Human Resources, Mergers & Acquisitions, Interviews, Employment Law, Training, Analysis, Leadership, PeopleSoft, Personnel Management, Temporary Placement, System Administration, New Hire Orientations, Compensation & Benefit, Job Descriptions, Change Management, Hiring, Performance Appraisal, HR Project Management, Policy
Education
Albertus Magnus College 2008 — 2009
MBA, Business Administration and Management, General
Albertus Magnus College 2007 — 2008
MS, Management
Human Resources Certification Institute 2006 — 2006
PHR, PHR
University of Connecticut 1993 — 1997
BA, Economics
SHRM
SHRM-CP
ABM Industries April 2013 - Present
KileCo December 2007 - Present
Professional Facilities Management Inc. December 2012 - February 2013
Cushman & Wakefield / Northmarq Real Estate Services September 2010 - December 2012
The Home Depot -- At-Home Services October 2008 - November 2010
The Habitat Company November 2005 - December 2007
The Home Depot April 2003 - November 2005
Ceridian Employer Services June 1999 - March 2003
Pitney Bowes Management Services October 1991 - June 1999
Bank of America Business Services June 1989 - October 1991
Skills
Budgets, Negotiation, Construction Management, Change Orders, Constructability, Executive Reporting, Owner Representation, Project Management, Process Scheduler, Contract Negotiation, Team Building, Project Planning, Strategic Planning, Contract Management, Operations Management, Vendor Management, Program Management, Process Improvement, MS Project, Cross-functional Team..., Management, Procurement, Leadership, Training, Facilities Management, Purchasing
Education
University of Phoenix 1986 — 1988
BS, Business Administration
Arizona State University 1981 — 1986
Keller Graduate School of Management of DeVry University
MBA, Project Management
Norwalk Inn & Conference Center 2012 - Present
Shanghai Expat Association 2006 - 2010
Purdue Pharma 2004 - October 2005
Uniscribe Professional Services 1998 - 2003
Pitney Bowes Management Services August 1993 - March 1997
Skills
Strategic Planning, Event Management, Project Management, Litigation Support, Contract Negotiation, Document Review, New Business Development, Trade Shows, Management, Business Development, Leadership, Sales, Cold Calling, Account Management, Marketing Communications, Marketing, CRM, Strategic Partnerships, Marketing Strategy, Salesforce.com, Lead Generation, Budgets, Social Media, Social Networking, Team Building, Training, Direct Sales, Negotiation, Event Planning, Online Marketing, Selling, Public Relations, Sales Management, Entrepreneurship, Customer Service, B2B
Education
Boston University 2009 — 2010
Certificate, Paralegal
Gloversville High School
graduate
Manhattanville College
MFA
New York University
BA, English
Barracuda (NYSE: CUDA) March 2015 - Present
Duran HCP Inc. August 2014 - Present
Vocera Communications June 2006 - August 2014
Pitney Bowes Management Services August 2005 - June 2006
San Jose Mercury News August 2004 - November 2004
Skills
Customer Satisfaction, Process Improvement, Boolean Searching, Customer Service, Sourcing, Technical Recruiting, Salesforce.com, CRM, Team Building, Software Documentation, Troubleshooting, Technical Support, Training, Call Centers, Strategic Sourcing, Company Research, Employee Engagement, Boolean Logic, Industry Research, Management
Education
San Jose State University 2001 — 2004
BA, Behavioral Science
Ashford University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Teach One To Lead One 2012 - Present
Pitney Bowes Management Services February 2007 - June 2011
Skills
Strategic Planning, Program Management, Teaching, Coaching, Public Speaking, Visio, Contract Negotiation, Business Development, Team Leadership, Change Management, Account Management, Customer Service, Event Planning, Leadership Development, Team Building, Management, Training
Education
Albany State University
BS, Criminal Justice
MS in General Administration
Pillsbury Winthrop Shaw Pittman October 1997 - Present
Pillsbury Winthrop Shaw Pittman 1997 - 2008
Pitney Bowes Management Services September 1994 - October 1997
Thacher Proffitt & Wood LLP February 1985 - August 1994
Archer Courier Systems May 1984 - January 1985
Education
Kingsborough Community College 1993 — 1994
Liberal Arts
Borough of Manhattan Community College
Business Administration
Pitney Bowes Management Services January 2011 - Present
Winshuttle October 2007 - November 2008
Skills
Public Speaking, CRM, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Project Management, Time Management, Account Management, Program Management, Leadership, Management, Process Improvement, Team Building, Training
Education
Bellevue College 2006 — 2007
Not Completed, Accounting
Trinidad School District #1 June 2015 - Present
Pitney Bowes Management Services June 1996 - October 2004
Skills
Microsoft Office, Data Entry, Customer Service, Microsoft Excel, Management, Outlook, Microsoft Word, Customer Satisfaction, Project Management, Team Building, Account Management, Telephone Skills, PowerPoint, Strategic Planning, Business Development, Vendor Management, Teamwork, Social Media, Training, Marketing
Education
Texas Tech University 1993 — 1996
MS, Geology
Texas Tech University 1984 — 1989
BS, Biology
Adams State University
Adams State University
Adams State University
Novitex Enterprise Solutions October 2006 - Present
Pitney Bowes Management Services October 2006 - Present
TIAA-CREF September 1999 - October 2006
TIAA March 1988 - October 2006
TIAA-CREF February 1998 - September 1999
TIAA-CREF March 1995 - January 1999
TIAA-CREF March 1988 - February 1995
Skills
Process Improvement, Performance Management, Strategy, Project Management, Change Management, Team Leadership, Management, Recruiting, Outsourcing, Business Process..., Analysis, Business Analysis, Training, Budgets, Forecasting, Vendor Management, Microsoft Office, Program Management
Education
American InterContinental University 2005 — 2006
AAS, Business Management
South Kent School 1981 — 1984
Borough of Manhattan Community College
Associates, Business Administration
Randstad December 2008 - October 2011
Pitney Bowes Management Services December 2001 - January 2008
Pitney Bowes 2001 - 2008
RSM McGladrey 2001 - 2007
Archer Management Services May 1997 - December 2000
Ernst & Young January 1992 - May 1997
Education
Bergen Community College 1983 — 1985
Business
Dwight Morrow High School 1977 — 1981
Pillsbury Winthrop Shaw Pittman October 1997 - Present
Pitney Bowes Management Services September 1994 - October 1997
Thacher Proffitt & Wood LLP February 1985 - August 1994
Archer Courier Systems May 1984 - January 1985
Skills
Records Management, Knowledge Management, Information Management, Litigation, Records, Legal Research, Project Management, Leadership, Document Management, EDRMS, Document Review, Litigation Support, LegalKey, Legal Assistance, Enterprise Content..., Legal Documents, Paralegals, Westlaw, Lexis, Bankruptcy, Trials, Corporate Law, Electronic Filing, Archives, Digital Preservation, Policy, Metadata, Commercial Litigation, Scanners, Corporate Governance, Intellectual Property, Document Imaging, Legal Writing, Courts
Education
Kingsborough Community College 1993 — 1994
Liberal Arts
Borough of Manhattan Community College
Business Administration
NYSEG February 2011 - Present
Pitney Bowes Management Services 1992 - 2008
Skills
Sales Operations, Program Management, Change Management, Process Improvement, PMP, Business Process..., Sop, Situational Leadership, Testing, Cross-functional Team..., Operations Management, SAP, Six Sigma, Customer Satisfaction, Vendor Management
Education
Binghamton University
BA, Biology
AMS-SVS Writing & Consulting January 1973 - Present
Novitex Enterprise Solutions October 2014 - June 2015
Liberty Mutual Insurance June 2013 - August 2014
Pitney Bowes Management Services March 2009 - May 2013
MA Department of Revenue December 2007 - December 2008
Charlotte Glades Library System June 2005 - June 2007
Skills
Journalism, Records Management, Publishing, Content Management, Information Retrieval, Customer Service, Program Management, Social Media, Editing, Blogging, Management, Training, Wordperfect, Microsoft Word, Publications, Interviews, Microsoft Excel, Leadership
Education
Boston University
B.S., Communications
Ronald Bass Law Firm October 2010 - Present
Pitney Bowes Management Services April 2005 - August 2007
Education
John F. Kennedy University 2008 — 2011
BA, Legal Studies
Ashworth College 2005 — 2007
AA, Criminal Justice
Life in Balance Physical Therapy and Pilates September 2009 - Present
Pitney Bowes Management Services January 2008 - July 2009
Wyndham Vacation Ownership 2001 - 2007
Trendwest Resorts Inc. 2001 - 2007
Education
Lake Erie College
Bachelor of Arts (B.A.), Small Business Administration/Management
Meredith Manor International Equestrian Center
INNOV Business Strategies Management Consulting January 2009 - Present
Pitney Bowes Management Services September 1998 - December 1999
Skills
Project Management, Business Development, Cross-functional Team..., Business Strategy, Enterprise Software, Strategic Planning, CRM, Strategy, Training, Consulting, Analysis, New Business Development, Marketing, Business Planning, Management Consulting, Management, Leadership, Competitive Analysis, Telecommunications, Business Intelligence, Forecasting, Start-ups, Coaching
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2004 — 2007
MBA, Business Management/Marketing
Pitney Bowes Management Services 2000 - Present
CMI-Competitive Solutions 1990 - 2000
Skills
Forecasting, Outsourcing, Process Improvement, Litigation Support, Income Statement, Budgets, P&L Management
Education
Western Michigan University 1983 — 1987
Bachelors, Accounting
Aquinas College
Master, Management
Triton College August 2013 - Present
Ball State University August 2009 - August 2011
Pitney Bowes Management Services 1989 - 1996
Skills
Teaching, Qualitative Research, Quantitative Research, SPSS, MS Office, PowerPoint, Microsoft Excel, Academic Advising, Higher Education, Outlook, Microsoft Publisher, Institutional Research, Community Outreach, University Teaching, Research, Public Speaking, Program Development, Student Affairs, Program Evaluation, Editing, Data Analysis
Education
Ball State University 2009 — 2011
Sociology
Northeastern Illinois University 2004 — 2009
Ball State University, Master of Arts - Sociology
Thomson Reuters November 2010 - Present
Pitney Bowes Management Services March 2010 - October 2010
Louis Dreyfus June 2008 - May 2009
Pitney Bowes August 2007 - June 2008
Pitney Bowes June 2006 - June 2008
Pitney Bowes April 2004 - June 2006
Pitney Bowes August 2003 - April 2004
Pitney Bowes July 1999 - August 2003
Pitney Bowes May 1998 - July 1999
Management Resources of America April 1995 - May 1998
Skills
Internal Controls, Project Management, Certified Fraud Examiner, Chinese, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Auditing, Accounting, Internal Audit, Process Improvement, Forecasting, Sarbanes-Oxley, US GAAP, Management, Finance, Analysis, Budgets, Financial Audits, Business Process..., Leadership, SOX 404
Education
The University of Connecticut School of Business 2000 — 2002
MBA
Albertus Magnus College 1991 — 1995
B.S
Bridgeport Police February 2014 - Present
G4S Secure Solutions (USA) Inc. October 2011 - Present
Pitney Bowes Management Services August 2008 - June 2013
Unity Prevention Security Services November 2010 - July 2011
Stop & Shop February 2006 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, People Management, Leadership, Safety Management, Decision Making, Time Management, Customer Satisfaction, Security, Payroll, Training, Access, Team Building, Administration, Interviews, Leadership Development, Troubleshooting, Warehousing, Conflict Resolution, Marketing, Fundraising, Loss Prevention, Management
Education
Ashford University 2012 — 2013
Associate of Arts (AA), Business Administration and Management, General
The University of Connecticut School of Business 2007 — 2008
Associate of Arts (AA) Business Management
Bunnell High School
Ricoh Americas Corporation August 2015 - Present
Ricoh Americas Corporation October 2013 - July 2015
Ricoh Americas Corporation September 2011 - September 2013
Pitney Bowes Management Services January 2007 - September 2011
United States Postal Service September 1997 - August 2006
Skills
USPS certified..., Call Center, SLA, Service Delivery, Customer Satisfaction, Operations Management, Customer Service, Call Centers, Leadership, Management, Fundraising, Budgets, Team Leadership, Account Management, CRM, Human Resources, Coaching, Sla, Process Improvement, Training
Education
Bay State College
Och-Ziff Capital Management ( with Aramark) April 2015 - Present
New York Dog Training Center January 2015 - April 2015
Queens Comfort January 2014 - November 2014
Saffron Indian Cusine January 2013 - December 2013
Experian CheetahMail October 2011 - December 2012
Pitney Bowes Management Services October 2010 - October 2011
Skills
Social Media Marketing, Operations Management, Customer Service, Customer Engagement, Customer Retention, Customer Satisfaction, Office Administration, Team Leadership, Employee Training, Forecasting, Client Relations, Team Building, Meeting Scheduling, Coordinate Meetings, Email Strategy, Email Marketing, Organization Skills, Microsoft Word
Education
Binghamton University
Bachelor's degree
State University of New York at Binghamton
Bachelor of Arts (BA), Psychology, 3.2
CBRE August 2011 - Present
Pitney Bowes November 2001 - August 2011
Pitney Bowes Management Services November 2001 - August 2011
Bowne Business Solutions November 2001 - December 2002
Digital Techniques, Allen TX September 1993 - August 2000
Smith & Smith September 1987 - June 1993
Skills
Operations Management, Customer Satisfaction, Process Improvement, Customer Service, Contract Negotiation
Education
Baker University
University of Kansas
Paoli Hospital July 2010 - December 2010
The Vanguard Group January 2008 - October 2010
Pitney Bowes Management Services December 2004 - December 2007
Moody's Investors Service October 2000 - September 2003
BNY Mellon June 1998 - October 2000
POLYMORPHIC SOFTWARE SOLUTIONS September 1994 - March 1995
Education
Neumann University 2010 — 2013
BSN, Nursing Education
Drexel University - LeBow College of Business 2004 — 2006
BS, Communications and Applied Technology
Borough of Manhattan Community College 1998 — 2000
AAS, Business Administration
Pitney Bowes Management Services November 2010 - Present
Macy's West November 2007 - May 2009
Skills
Administrative/Clerical
Education
Bellevue College 2010 — 2011
Business Administration
University of Mumbai 1971 — 1975
B.Com, Accountancy
Novitex Enterprise Solutions October 2013 - Present
Pitney Bowes Management Services January 1997 - Present
Skills
Operations Management, Coaching, Leadership, Account Management, Customer Satisfaction, Vendor Management, Call Centers
Education
Baker College of Clinton Township 2003 — 2009
Bachelor Computer Information Technolgy and Security, Networking
Novitex Enterprise Solutions April 2014 - Present
Lakeshore Consulting Group LLC September 2008 - Present
Pitney Bowes Management Services October 2004 - January 2008
Pitney Bowes Inc April 2000 - October 2004
Bank of America Commercial Finance October 1997 - January 2000
Education
Albertus Magnus College
Business Managment, Economics
Target Stores Inc January 2005 - Present
Wal-Mart Distribution Center January 2001 - January 2005
Pitney Bowes Management Services January 1996 - January 2000
Education
Arizona State University
Bachelor of Science, Supply Chain Management
Computer Learning Center
Associate of Applied Science, Computer Technology
OpenText 2011 - Present
Global360 January 2005 - 2010
Pitney Bowes Management Services December 2001 - December 2004
PT Lautan Luas Tbk 1999 - 2001
Skills
Business Analysis, Project Management, Management, Process Improvement, Program Management, Microsoft Office, Team Leadership, Customer Service, Software Development, Change Management, Product Management, HTML, Strategic Planning, Analysis, Outsourcing
Education
Institut Bisnis Manajemen dan Teknologi Indonesia 2001 — 2001
Short Course, Export Import
Universitas Kristen Petra 1992 — 1996
Bachelor's degree, Business/Managerial Economics
Alcoa Global Center November 2013 - Present
Pitney Bowes Management Services July 2009 - July 2013
The Mount Sinai Hospital 1992 - 2008
Oce' Business Services - A&E Television Network, Lifetime Television, & CIT October 1999 - December 2006
The American Guild of Organist February 1998 - March 1999
National Association of State Board of Accountancy February 1992 - May 1997
Skills
Customer Service, Microsoft Word, Team Building, Teaching, Management, Sales, Training, Editing, Creative Writing, Microsoft Office, Leadership, Public Speaking, Analysis, PowerPoint, Social Networking, Event Planning
Education
Adelphi University 1979 — 1982
B.F.A, Theater
Cazenovia College
Associate of Arts (A.A.), Liberal Arts
Metal Supermarkets Corp 2007 - 2011
Speedy Glass 2002 - 2006
Pitney Bowes Management Services 2001 - 2002
Danka Mgt Services 1999 - 2001
Safelite AutoGlass 1991 - 1999
Education
Boston University - School of Management
Suffolk University
Suffolk University
Merrill Legal Solutions July 2011 - Present
Pitney Bowes Management Services July 2007 - June 2011
Pitney Bowes Management Services October 2005 - July 2007
Skills
ESI, Litigation Support, Document Management, Ediscovery, Concordance, Data Coding, Law Prediscovery, Summation iBlaze, Microsoft SQL Server
Education
Jamiât Mohammed Al-Khâmiss Rabat 1995 — 2001
Associate degree on Physic, Chemistry
Copiers Plus, Inc. August 2014 - Present
New Hanover School District February 2014 - June 2014
Smartstreet/Union Bank February 2011 - June 2013
ADP Dealer Services July 2001 - February 2010
Hurwitz Group January 2001 - January 2002
Pitney Bowes Management Services January 1990 - January 2001
Skills
Salesforce.com, Solution Selling, Miller Heiman, Selling, Sales, Sales Process, Sales Presentations, Enterprise Software, Account Management, Cold Calling, Lead Generation, Sales Management, New Business Development, Business Development, SalesForce, Siebel, Zig Ziglar, Strategy, Negotiation, Sales Operations
Education
Indiana State University 1975 — 1980
B.S, Sales/Marketing; Business Administration
Ball State University
Business/Marketiing
TEKsystems March 2014 - June 2014
Katalyst Network Group January 2014 - March 2014
Mountain Mobility - Buncombe County June 2013 - October 2013
Alorica Inc (dba Ryla Teleservices) June 2010 - June 2012
RYLA Inc. July 2009 - June 2010
RYLA Inc. February 2009 - July 2009
Pitney Bowes Management Services February 1997 - February 2009
Skills
Troubleshooting, Active Directory, Call Center, Firewalls, Access, ITIL, System Administration, Technical Support, Avaya, Microsoft Exchange, Disaster Recovery, Windows, Windows Server, Databases, Process Scheduler, VMware ESX, Process Improvement, Outlook, Vendor Management, Telecommunications, Team Leadership, XP, Team Building, Help Desk Support, Servers, Computer Hardware, Windows 7, IT Service Management, Network Administration, Software Installation, SQL, Software Documentation, Quality Assurance, Operations Management, Training, Visio, TCP/IP, Laptops, Analysis, VPN, Cisco Technologies, Customer Service, Group Policy, Workforce Management, Linux, VMware, Operating Systems, Customer Satisfaction, DNS, SharePoint
Education
American InterContinental University 2000 — 2003
Bachelors - IT, Technology, Enterprise Networks, Web Development, Programming
Pitney Bowes Management Services February 1994 - Present
Printed Circuits, Inc. July 1973 - September 1985
Skills
Process Improvement, Outsourcing, Print Management, Digital Printing, Account Management
Education
Bentley University 1974 — 1978
Business Management
Pitney Bowes Management Services August 2000 - Present
ARAMARK September 1997 - February 2000
G & K Services May 1993 - June 1997
Skills
Procurement
Education
ITT Technical Institute-Oak Brook 2013 — 2014
Associates, Network Systems Administration
Pitney Bowes Management Services September 2011 - Present
ACS, a Xerox Company November 2010 - April 2011
ACS, a Xerox Company February 2008 - November 2010
Pacific Interpreters November 2003 - October 2007
Northwest Airlines March 2003 - June 2003
MLT Vacations, Inc July 2001 - March 2003
MLT Vacations, Inc April 2000 - July 2001
MLT Vacations, Inc July 1996 - March 2000
Skills
MS Office Suite
Education
The McConnell School 1981 — 1981
Certification, Travel Agency/Airline Procedures
Bemidji State University 1977 — 1980
N/A, Social Work/Community Service
International Call Center Managers Conference
Healthways July 2013 - Present
IHS September 2012 - July 2013
IPRO Tech September 2008 - August 2012
Pitney Bowes Management Services September 2006 - August 2008
Skills
Testing, Test Planning, Databases, User Acceptance Testing, Test Cases, Manual Testing, Regression Testing, Web Testing, SQL, Black Box Testing, HTML, CSS, JavaScript, Microsoft Office, Video Production
Education
Arizona State University 2010 — 2012
BAS, Internet and Web Development
Signalscape, Inc. June 2008 - Present
Cintas Corporation October 1997 - January 2007
Pitney Bowes Management Services May 1990 - March 1997
Skills
Employee Relations, Payroll, Benefits, Employee Benefits, Recruiting, Team Building, Coaching, New Hire Orientations, Resume Writing, Training, Human Resources, FMLA, Employee Training, Temporary Placement, Leadership, Management, HR Policies, Talent Management, Talent Acquisition, Interviews
Education
Cornell University 1992 — 1996
MS, Industrial Labor Relations/Human Resources
State University of New York at Binghamton
BA, Psychology
Pitney Bowes Management Services May 1990 - Present
Customer Service June 1995 - August 1997
Law May 1990 - August 1994
Skills
Customer Service, One-to-one Marketing, Windows 7, Microsoft Office, Mail Server
Education
medford vocational tech high school 1972 — 1975
certiicate and diploma, Painting/Painter and Wall Coverer
American College of Computer and Information Sciences
GE Healthcare September 2010 - Present
Howard University June 2009 - August 2009
Pitney Bowes Management Services June 2007 - May 2009
Skills
Ultrasound, Reporting & Analysis, Customer Service, Evaluation, RoHS, Quality Assurance, Process Engineering, Documentation, Medical Devices, Manufacturing..., Customer Relations, Office Administration, Microsoft Office, Microsoft Office 2007, PowerPoint, Excel, Word, Outlook, Annual Reports
Education
Arizona State University 2008 — 2010
Bachelors of Engineering, Material Science & Engineering
Glendale Community College 2005 — 2007
Associates in Science, Science
Unemployeed looking for opportunity May 2010 - October 2011
Pitney Bowes Management Services September 1996 - May 2010
Education
American InterContinental University 2010 — 2011
BA, Business Management
Pitney Bowes Management Services October 2010 - Present
Regency at Waterford July 2011 - October 2011
St Joseph Mercy Oakland July 1979 - February 2009
Education
Dorsey Business Schools-Waterford Pontiac
Pitney Bowes Management Services April 2006 - February 2009
Access Association Services September 2000 - April 2003
Education
Arizona College of Allied Health 2011 — 2012
Diploma, Medical Assisting
Pitney Bowes Management Services 2007 - 2012
Fineline Printing Group May 2006 - August 2007
Roman BrandGroup January 1998 - November 2004
RCI June 1994 - January 1998
Skills
Print Management, Digital, Offset Printing, Direct Mail, Digital Printing, Printers, Pre-press
Education
Ball State University 1977 — 1981
Bachelor of Science (B.S.), Radio and Television
Pitney Bowes Management Services May 2005 - Present
Strategic Sales and MKT January 2002 - March 2003
Skills
Call Centers, Customer Satisfaction, Customer Service, Process Improvement, Account Management, Customer Experience, Management, Customer Retention, Team Leadership, Team Management, Team Building, Salesforce.com, New Business Development, B2B, Solution Selling, Sales Process
Education
Albertus Magnus College 2005 — 2007
Master of Science (MS)
Central Connecticut State University 1999 — 2003
Bachelor of Science (BS), Psychology/Marketing Minor
Pitney Bowes Management Services June 2013 - Present
ABM Industries September 2011 - June 2013
20/20 companies May 2010 - February 2011
Skills
Networking, Computer Hardware, Graphic Design, Photoshop, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, C++, Problem Solving, Creative Thinking, Control Systems, Capstone
Education
ITT Technical Institute- DeSoto 2010 — 2013
Art Institute of Dallas 2008 — 2009
Graphic Design
Canon Business Process Services January 2013 - Present
Pitney Bowes Management Services April 2008 - January 2013
Skills
TWIC Card, Forklift Operation, Supervisory Skills, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Shipping & Receiving, Workplace Safety
Education
Art Institute of Houston
Associate's Degree, Art/Art Studies, General