National Electronic Warranty
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National Electronic Warranty Employees
Microtek Medical (An Ecolab Company) August 2014 - Present
Adecco Group April 2013 - August 2014
National Electronic Warranty June 2012 - March 2013
Northeast Mississippi Community College January 2012 - May 2012
Northeast Mississippi Community College September 2011 - May 2012
Sodexo October 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Facebook, Harmonized Tariff..., Trade Compliance, Compliance, Certificate of Origin, Typing, PowerPoint, Research, Customer Service, Windows, Photoshop, Higher Education, Schedule B coding, Clerical Work, Call Centers, Social Media, Team Building, Event Planning, Outlook, Data Entry, Editing
Education
Mississippi University for Women 2014 — 2015
Bachelor of Technology (B.Tech.), Professional Studies-Management Information Systems
Northeast Mississippi Community College 2010 — 2012
Associate of Applied Science, Microcomputer Technology, 3.07/4.0 GPA
Hamilton High School 2007 — 2010
Diploma
Intralot Inc November 2014 - Present
National Electronic Warranty 2007 - 2011
ClientLogic October 2001 - October 2006
Skills
•Microsoft (Excel,..., •Macromedia Home suite, •Adobe Photoshop, •FrontPage/Dreamweaver, •Macromedia Flash..., •Microsoft Project..., •Visio, •Talisman Blue Pumpkin, •Citrix, AS400, IEX, •PeopleSoft, Avay, •Cisco VPN, COBOL, Visual Basic,..., Windows (95, 98, 98SE,..., Troubleshooting, Analysis, Business Analysis, Team Building, Leadership, Networking, System Administration, Telecommunications, Technical Support, Management, Sales, Call Centers
Education
Mississippi State University 2002 — 2007
Bachelor's degree, Information Technology, 3.4
National Electronic Warranty Help Desk SpecialistGuthyRenkerMarch 2013 - Present
Skills
Certified Billing and...
Education
Ashford University 2009 — 2012
Bachelor's Degree, Non-Profit/Public/Organizational Management
University of Phoenix 2007 — 2009
Associate's Degree, Health/Health Care Administration/Management
Child Nurture And Relief January 2003 - Present
Microsoft March 2009 - January 2011
Fannie Mae October 2005 - February 2009
National Electronic Warranty February 2004 - September 2005
DEC/Compaq/HP September 1997 - February 2004
Skills
Disaster Recovery, Databases, Oracle, Unix, IT Management, Security, Nonprofits, Non-profit Leadership, Non-profit Program..., Non-profit Director, Leadership
Education
University of Florida 1990 — 1993
masters, electrical engineering
Comcast February 2015 - Present
National Electronic Warranty March 2010 - February 2015
CVS Pharmacy August 2009 - January 2010
Circuit City November 1999 - December 2008
Skills
Typing, Customer Service, Customer Relations, Customer Satisfaction, Retail Management, Risk Management, Inventory Management, Microsoft Office, Customer Retention, Team Management, Telephone Skills, Customer Experience, Data Entry, Time Management, Training, Coaching, Leadership, Management, Sales, Team Building
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Health/Health Care Administration/Management, 3.41
University of Phoenix 2009 — 2010
Associate's degree, Health/Health Care Administration/Management, 3.38
Tupelo High School 1994 — 1998
High School Diploma
Actavis (now Allergan) April 2015 - Present
Apria Healthcare August 2011 - April 2015
Sprint October 2008 - August 2011
National Electronic Warranty May 2005 - August 2008
Skills
Sales, Outside Sales, Employee Training, Healthcare Management, Performance Management, High Performance Teams, Personal Development, Friendly Personality, Always Willing to Learn, Professional..., Organizational..., Customer Oriented, Flexible to Change, Microsoft Office, Salesforce.com, ACIS, Social Media
Education
Fort Hays State University 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Sociology
Colby Community College 2001 — 2003
Associate of Science (A.S.), Sales, Distribution, and Marketing Operations, General
Azotus Consulting August 2007 - Present
InnovTech Inc November 2010 - April 2014
Fannie Mae March 2010 - November 2010
Freddie Mac May 2008 - December 2009
National Electronic Warranty April 2007 - May 2008
Freddie Mac 2004 - 2007
Global Wireless Solutions, Inc. June 2001 - May 2004
MicroStrategy May 2000 - April 2001
Stanley Associates 1997 - 2000
Skills
Business Intelligence, SQL, Requirements Analysis, Microstrategy, SDLC, Requirements Gathering, Microsoft SQL Server, Program Management, Software Development, Data Warehousing, Data Modeling, Business Development, Big Data, Data Analytics, Dashboard, Mobile Applications, Enterprise Architecture, Business Analysis, Consulting, MicroStrategy, Analytics, ETL, Databases, Software Project..., Integration, CRM
Education
University of Houston 1994 — 1997
BS, Computer Science with Minor in Math
University of Houston 1994 — 1997
BS, Computer Science
Presidential Entertainment March 2012 - Present
Freezone Studios January 2011 - March 2012
Kellogg, Brown, & Root (KBR) January 2010 - January 2011
Ruby Tuesday January 2009 - January 2010
National Electronic Warranty April 2007 - January 2009
Fast Payday Loans March 2004 - January 2007
Fudpuckers Beach Side Grill January 2002 - January 2004
Ryan’s Steakhouse January 1999 - January 2002
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Teamwork, Research, Event Planning, Public Speaking, Social Media, Management, Leadership, Training, Sales, Event Management, English, Facebook, Social Networking, Social Media Marketing
Education
SAE Institute of Technology-Nashville 2013 — 2015
Associates in Audio Technology, Audio and Film
SAE Institute of Technology-Nashville 2009 — 2015
Associate's degree in Audio Technology, Audio and Film, 4.0
Ashford University 2009 — 2013
Bachelor's degree, Organizational Management, GPA 3.87
Ashford University 2009 — 2013
Associates Degree, Business
University of West Florida
Okaloosa Walton Community College 1998 — 1999
Crestview High School 1995 — 1998
Asurion April 2009 - Present
National Electronic Warranty June 2004 - Present
NEW June 2006 - April 2009
Sykes Enterprises August 2001 - January 2004
Pizza Hut / PAC Pizza August 1992 - May 2000
U.S. Army September 1988 - September 1991
Skills
Call Center, Customer Service, Team Leadership, Coaching, Recruiting, Outlook, Customer Experience, Call Centers, Time Management, Customer Satisfaction, Hiring, Employee Engagement, Technical Support, Customer Retention, Forecasting, Performance Management, Vendor Management, Training, Workforce Management, Leadership, Team Building, Process Improvement
Education
Southern Oregon University 1993 — 1996
English / Tech report writtin
Oregon Institute of Technology
Applied Psychology
Southern Oregon University
English Major
Microsoft March 2011 - Present
Microsoft Corporation July 2007 - March 2011
Perot Systems Government Services December 2005 - June 2007
Oracle Corporation January 2005 - December 2005
Perot Systems July 1997 - December 2004
National Electronic Warranty 1987 - 1997
Education
George Mason University - School of Business 1995 — 1997
MBA, International Business
Columbia University in the City of New York 1983 — 1986
BA, English
3Phoenix 2009 - Present
National Electronic Warranty April 2007 - January 2008
AOL February 2004 - April 2007
Skills
Program Management, PMP, Cross-functional Team..., Project Management, Management, Strategy, Product Development, Team Building, Business Planning, Enterprise Software, Process Improvement, Integration, Sales, Leadership, Vendor Management
Education
Longwood University 1997 — 2002
U.S. Department of Veterans Affairs August 2014 - Present
Kansas Soldier's Home December 2011 - Present
St. Francis Community Services June 2009 - January 2012
St. Francis Community Services January 2009 - June 2009
National Electronic Warranty February 2006 - January 2009
National Electronic Warranty 2006 - 2009
National Electronic Warranty 2006 - 2009
Skills
Social Services, Customer Service, Case Management
Education
The University of Kansas 2013 — 2015
Master's degree, Social Work
Fort Hays State University 2005 — 2009
Social Work, Social Work
Sprint March 2012 - Present
National Electronic Warranty 2003 - 2012
Skills
Call Center, Process Improvement, Coaching, Inventory Management, Vendor Management, Customer Experience, Conflict Resolution, Team Building, Loss Prevention, Customer Service, Team Leadership, Call Centers, Leadership, Contact Centers, Sales, Customer Satisfaction, Sales Operations, Management, Workforce Management, Telecommunications, Operations Management, Training, Call Center Development, Outsourcing, Team Management, Troubleshooting, Avaya, Employee Relations, Hiring, Leadership Development, Time Management, Analysis, Technical Support, Onboarding, Project Management, Wireless, Mobile Devices, Strategic Planning, Project Planning, Interviews, Retail, Performance Management, Recruiting, Product Management, Employee Training, Cross-functional Team..., Customer Retention, Account Management, Program Management, Quality Assurance
Education
Colorado Technical University-Online 2012 — 2016
Bachelor of Science (B.S.), International Business and Finance
American Intercontinental University 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
CorVel Corporation May 2012 - Present
Sedgwick CMS June 2010 - December 2011
KarpFrosh Lapidus January 2010 - April 2010
Citi Mortgage March 2009 - January 2010
National Electronic Warranty April 2007 - January 2009
Agency Insurance Company June 2006 - April 2007
Gallagher Bassett Services September 2005 - May 2006
UCC Insurance Board April 2005 - September 2005
St Paul Travelers Insurance October 2004 - February 2005
EDS - St. Paul Travelers Insurance, Flood Insurance Program June 2004 - October 2004
Skills
Workers Compensation, Insurance, Liability, Property & Casualty..., Workplace Safety, Claim, Claims Management, General Insurance, Subrogation, Legal Liability, Process Improvement, Human Resources, Claims Handling, Disability Insurance, Employee Benefits, Liability Analysis, Training
Education
The University of Akron 2002 — 2003
Computer Science
little john trucking January 2010 - Present
Landstar 2010 - 2014
NATIONAL ELECTRONIC WARRANTY August 2008 - January 2009
Rose Realty 2003 - 2004
Skills
Logistics, Freight, Investment Properties, Corporate Relocation, LTL, Truckload, Trucking, Real Estate, Sellers, Relocation, First Time Home Buyers, Negotiation, Transportation, Customer Service
Education
Arkansas Tech University 1995 — 1999
BS, Business Administration and Management, General
Cloud County Community College August 2014 - Present
Nex-Tech November 2013 - August 2014
Fort Hays State University November 2012 - May 2014
Comfort Inn & suites Hays,KS May 2012 - December 2012
National Electronic Warranty March 2011 - April 2012
Aegis Communication June 2010 - March 2011
Sallie Mae May 2006 - June 2010
Skills
Computer Hardware, Troubleshooting, Customer Service, Customer Satisfaction, Hardware Support, Outlook, Microsoft Word, Software Installation, Visio, Technical Support, Soldering, Groupwise, Microsoft Office, Account Management, Microsoft Excel, PowerPoint, System Administration, Lotus Notes, Windows 7, Word, Excel, A+ trained, ProSAM, Student Accounting..., Hardware/Software..., Networking, Computer Repair, Network Administration
Education
Fort Hays State University 2011 — 2015
Informatics, Computer Networking
Central Texas College 2009 — 2013
Assiocates, Networking Professional
DeVry University 2004 — 2005
BS, Electronic Engineering Technology
Wal-Mart June 2010 - Present
National Electronic Warranty December 2008 - May 2010
Advanced Services, Inc / GE July 2002 - December 2008
Skills
Data Entry, Word Processing, Phone Etiquette
Education
Glendale Community College 1992 — 1997
Moon Valley High School
received diploma
little John transportation January 2009 - Present
national electronic warranty July 2007 - December 2009
counseling associated inc October 1991 - June 2007
Education
Arkansas Tech University 1996 — 1999
Bs
Professional Surveys, Inc. February 2012 - Present
National Electronic Warranty August 2008 - March 2010
Owens & Minor August 2000 - July 2007
Education
Midlands Technical College
columbia high
National Electronic Warranty October 2009 - Present
Education
Arkansas Tech University
University of Morrilton
Information Technology
National Electronic Warranty October 2012 - Present
Skills
Customer Service, Military, Paralegals, CEDR Accredited Mediator, Medical Coding
Education
Lakewood College 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
American InterContinental University 2003 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
IBEX Global July 2013 - Present
National Electronic Warranty October 2011 - June 2013
Subway July 2011 - October 2011
Education
Klamath Community College 2012 — 2013
Mountain View High School 2006 — 2010
HS Diploma