New Horizons Computer Learning Centers – Great Lakes
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New Horizons Computer Learning Centers – Great Lakes Employees
US Foods August 2014 - Present
New Horizons Computer Learning Centers – Great Lakes September 2013 - May 2014
Destination Hotels & Resorts June 2012 - May 2013
The Talbott Hotel April 2011 - June 2012
Salon 1800 April 2010 - November 2010
W Hotels June 2009 - March 2010
Skills
Customer Service, Sales Management, Contract Negotiation, New Business Development, Hotels, Customer Relations, Microsoft Office, Social Media, Public Speaking, Hospitality, Email Marketing, Food & Beverage, Sales, Banquets, Account Management, Marketing Strategy, Sales Operations, Marketing, Management, CRM, Training, Selling, Business Development, Strategy, Strategic Planning, Budgets, Highly Reliable, Customer Satisfaction, Forecasting, Negotiation, Team Management, Trade Shows, Pricing, Networking, Leadership, Social Media Marketing, Direct Sales, Sales Process, Cold Calling, Time Management, Social Networking, Sales Presentations, Lead Generation
Education
Eastern Illinois University 1994 — 1998
BA, Psychology
Soma Institute: National School of Clinical Massage 2002 — 2003
American Fitness Professionals & Associates 2007 — 2007
New Horizons Computer Learning Centers – Great Lakes January 2013 - Present
Keller Williams Real Estate Michael Perna November 2012 - March 2013
New Horizons Computer Learning Centers – Great Lakes November 2012 - January 2013
Justin Columbus PLLC May 2008 - August 2008
Thomson Reuters June 2004 - May 2007
Unique Restaurant Corporation June 2002 - June 2004
Skills
Legal Writing, Litigation, Legal Research, Account Management, Salesforce.com, Intellectual Property, New Business Development, Contract Negotiation, Sales Presentations, Sales Process, Negotiation, Solution Selling, Sales, Training, Strategic Planning, Team Building, Marketing, SaaS, Customer Service, Leadership, Time Management, Recruiting, Lead Generation, Direct Sales, CRM, B2B, Selling, Strategic Partnerships, Cold Calling, Start-ups
Education
Cleveland State University - Cleveland-Marshall College of Law 2007 — 2011
Juris Doctor, Law
University of Detroit Mercy 2002 — 2004
BBA, Business emphasis on finance
SME November 2013 - Present
SME November 2012 - November 2013
New Horizons Computer Learning Centers – Great Lakes November 2010 - May 2012
New Horizons Computer Learning Centers – Great Lakes March 2005 - November 2010
New Horizons Computer Learning Centers – Great Lakes August 2004 - March 2005
New Horizons Computer Learning Centers – Great Lakes March 2004 - August 2004
New Horizons Computer Learning Centers – Great Lakes July 2003 - March 2004
Action Component Sales, Inc. July 2000 - July 2003
Skills
Email Marketing, Marketing Communications, Marketing, Lead Generation, Social Media, Direct Marketing, Project Management, Online Marketing, Leadership, Team Building, Business Development, Marketing Strategy, Social Networking, Social Media Marketing, Advertising, Training, Market Planning, Partner Marketing, Public Relations, Copywriting, SEO, Trade Shows, Nonprofits, Sales Operations, Partner Management, CRM, Online Advertising, Product Marketing, Corporate Communications, Partner Relations, Product Management, Integrated Marketing, Web Content, Web Design, Compliance, Office Administration, Board Leadership, B2B Marketing, Marketing Management, Google Analytics, Editing, Newsletters
Education
Eastern Michigan University
Communications and Theatre Arts
University of Michigan-Dearborn
English, Honors Program
New Horizons Computer Learning Centers – Great Lakes October 2014 - Present
IT consultant Self Employed September 2003 - Present
Baker College January 2004 - Present
Davenport University August 2012 - October 2014
H&S Companies July 2013 - September 2013
Michigan Blood August 2012 - August 2013
Grand Valley State University September 1998 - December 2003
Meijer September 1995 - September 2003
Computer Data, Inc. December 1991 - August 1995
Skills
Network Administration, Network Security, Network Architecture, Wireless Networking, Microsoft Exchange, Windows Server, Certified Novell..., Microsoft Certified..., Microsoft Certified..., Information Security..., Computer Hardware, Computer Repair, Project Management, Instructor-led Training, Groupwise, Ethical Hacker, Windows 7, Mac OS X, Tablets, Smartphones, Cisco Routers, TCP/IP protocols, Technical Writing, Technical Architecture, Microsoft Certified..., College Teaching, OS X, Active Directory, Operating Systems, Cisco Technologies, Security, Troubleshooting
Education
University of Phoenix 2001 — 2004
Master's degree, Computer Information Systems
University of Michigan
Bachelor of Science (BS), Microbiology, General
Atlas Software Technologies 2014 - 2014
New Horizons Computer Learning Centers – Great Lakes 2013 - 2013
DMEtek 2011 - 2011
JCDecaux 2011 - 2011
Gold Coast Tickets, LTD 2009 - 2011
onShore Networks 2008 - 2008
Cherryone Web Design 2007 - 2008
AT&T 2005 - 2006
Avaya 2002 - 2005
NCO Financial Systems 2001 - 2002
Skills
Sales, Business Development, Direct Sales, Networking, Solution Selling, Account Management, Sales Process, Contract Negotiation, Sales Management, Sales Operations, Management, VoIP, Managed Services, Cloud Computing, New Business Development, Customer Satisfaction, Project Management, Training, Quality Assurance, SaaS, Customer Service, CRM, Marketing Strategy, Software Testing, Software Testing Life..., Black Box Testing, Customer Retention, Information Technology, Product Management, Negotiation, Strategic Planning, Virtualization, Consultative Selling, Consultative Sales..., Training Best-Practices, Training Solution..., Client Relationship..., Key Account Management, Project Planning, Competitive Analysis, Social Networking, Social Media Marketing
Education
Forte Knowledge 2015 — 2015
Software Quality Assurance Manual Training, Certificate of Completion – July 2015
San Jose State University 1997 — 2000
Bachelor of Science (B.S.) 109 units completed, Business Administration, Marketing
Riverside Community College 1991 — 1992
Associate of Arts (A.A.), Business Administration, Marketing
Glenbrook South High School
VMware September 2014 - Present
New Horizons Computer Learning Centers – Great Lakes December 2013 - September 2014
Pharma Logistics October 2012 - December 2013
MKTG INC 2008 - July 2013
Opportunity House 2012 - 2012
Skills
Contract Negotiation, Sales, Customer Service, Customer Satisfaction, Social Networking, Training, Time Management, Pharmaceutical Industry, Account Management, PowerPoint, Microsoft Word, Microsoft Excel, Pharmaceutical Sales, 5S, Creative Problem Solving, Solution Selling, Promotions, Microsoft Dynamics CRM, VMware, Hybrid Cloud
Education
Northern Illinois University
Bachelor's degree, Health Services/Allied Health
New Horizons Computer Learning Centers – Great Lakes October 1997 - Present
Skills
Training, Networking, Technical Training, Instructor-led Training, TCP/IP, Leadership, Team Building, Linux, Firewalls, Cisco Technologies, Troubleshooting, Nagios, Hands-on Training, FreeBSD, Coaching, E-Learning, Microsoft Certified..., Samba, Network Security, Account Management, Instructional Design, LAMP, Solution Selling, Mentoring, Sales Process, Career Development, OpenVPN, CompTIA Network+, Cisco Routers, Cisco IOS, pfSense, Curriculum Development, Curriculum Design, Information Security, LAN-WAN, Moodle, Wiki Development, Presentation Coaching, OSPF, EIGRP, VTP, VLAN, STP, Red Hat Linux, YouTube, Google Apps, Quizlet, Think Tank, Linux KVM, Virtual Training
Education
Southern Illinois University, Carbondale 1989 — 1991
BA, Liberal Arts and Sciences, General Studies and Humanities
OPRF
NH Learning Solutions Corporation August 2014 - Present
Ernst & Young November 2012 - August 2014
New Horizons Computer Learning Centers – Great Lakes December 2011 - September 2012
Ernst & Young 2012 - 2012
New Horizons Computer Learning Centers – Great Lakes December 2010 - December 2011
7-Eleven October 2004 - February 2010
Pulte Homes 2007 - 2008
Saturn of Plymouth May 2001 - October 2004
Skills
Outlook, Office Administration, Customer Service, Word, PowerPoint
Education
Schoolcraft College
New Horizons Computer Learning Centers – Great Lakes September 2014 - Present
New Horizons Computer Learning Centers – Great Lakes November 2012 - Present
New Horizons Computer Learning Centers September 2005 - Present
New Horizons Computer Learning Centers January 2001 - September 2005
Livonia/Detroit January 2001 - January 2005
Livonia, Detroit, Southfield, and Troy January 1999 - January 2001
New Horizons Computer Learning Centers January 1996 - January 1999
National City Bank June 1990 - January 1994
Skills
Team Building, Training, Leadership Development, Strategic Planning, Organizational..., Staff Development, Customer Service, Adult Education, Non-profits, Social Media, Team Leadership, Higher Education, Project Management, Event Planning, Workforce Development, Microsoft Office, Recruiting, Outlook, PowerPoint, Social Networking, Career Counseling, Career Development, Negotiation, Salesforce.com, Time Management, Management, Six Sigma, Program Management, Sales, New Business Development, Nonprofits, Leadership, Marketing, Resume Writing, E-Learning, Public Speaking, Networking, Interviews, System Administration, Budgets, Change Management, Project Planning, Lead Generation, Fundraising, Employee Training, Strategy, Business Development, Instructional Design, Human Resources, Instructor-led Training
Education
Siena Heights University 1990 — 1995
Bachelor of Arts (B.A.), Fine and Studio Arts and Business Administration Management
JD's Tax & Financial Solutions May 2015 - Present
New Horizons Computer Learning Centers – Great Lakes September 2014 - January 2015
Cason Home Loans October 2013 - November 2014
H&R Block December 2004 - October 2013
Skills
Inventory Management, Telephone Skills, Customer Service, Retail, Store Management, Merchandising, Accounting, Loss Prevention, Microsoft Excel, Microsoft Office, Tax Preparation, Microsoft Word, Visual Merchandising, Income Tax, Tax Returns, Payroll, Payroll Taxes, Personal Tax Planning, Tax Audit Representation, Sales, Team Building, New Business Development, Team Leadership, Leadership, Management, Training, Strategic Planning, Project Management, Account Management
Education
Golden Gate University 2015 — 2017
Master’s Degree, Taxation
Northern Illinois University 2002 — 2004
Bachelor of Arts (B.A.), History
Purdue University 2000 — 2002
Carmel High School
New Horizons Computer Learning Centers – Great Lakes July 2014 - Present
New Horizons Computer Learning Centers July 2013 - July 2014
North American Bancard January 2002 - June 2012
Konica Minolta Business Solutions U.S.A., Inc. 2012 - 2012
Harmony Pointe CTC 2012 - 2012
Campbell Inc January 2007 - February 2011
Oce February 2005 - January 2007
US Navy August 1981 - December 2001
Skills
Sales Process, Training, Cisco Technologies, New Business Development, Marketing, Leadership Development, Network Security, Linux, Project Management, VMware, Microsoft Office, Wireless Networking, Windows, Account Management, ITIL, Solution Selling, Cold Calling, Testing, Coaching, Sales, Direct Sales, Employee Training, Networking, Troubleshooting, Call Centers, Management, Salesforce.com, Security, Six Sigma, Citrix, Budgets, System Administration, Team Leadership, Telecommunications, Software Documentation, Vendor Management, Data Center, Visio, PMP, Software Installation, Hardware, Computer Hardware, Windows XP, Technical Support, Leadership, Customer Satisfaction, Servers, Team Building, Cloud Computing, Disaster Recovery
Education
Oakland Community College 2013 — 2014
Diocesan Publications April 2014 - Present
DTE Energy October 2013 - March 2014
New Horizons Computer Learning Centers – Great Lakes November 2010 - January 2013
PC Connection Sales Corp December 2006 - August 2010
Olive Kids Direct, LLC May 2005 - November 2006
United Church of Christ October 2001 - April 2005
Skills
Sales Management, Account Management, Training, Sales, Leadership, Direct Sales, Employee Training, Coaching, Selling, Microsoft Office, Cold Calling, Customer Service, Negotiation, Sales Process, Solution Selling, Time Management
Education
Keene State College
Baltic High School
Ronald McDonald House of Akron January 2015 - Present
Ronald McDonald House of Akron April 2013 - Present
New Horizons Computer Learning Centers – Great Lakes September 2012 - April 2013
Ronald McDonald House of Akron July 2012 - April 2013
Ronald McDonald House of Akron July 2010 - April 2013
St.Michael's CYO Athletics August 2012 - October 2012
New Horizons Computer Learning Centers – Great Lakes March 2012 - August 2012
Academy Volleyball Cleveland October 2011 - May 2012
The University of Akron Athletic Ticket Office August 2010 - November 2011
The University of Akron Department of Institutional Marketing June 2011 - August 2011
Skills
Press Releases, Marketing, Marketing Communications, Social Media, Fundraising, Public Relations, Leadership, Email Marketing, Facebook, Newsletters, Team Leadership, Team Building, Nonprofits, Customer Service, Microsoft Office, Coaching, Event Planning, Non-profit..., Non-profit Volunteer, Fundraisers, Grant Writing, Volunteer Management, Volunteer Recruiting
Education
The University of Akron 2007 — 2011
Bachelor's, Business Administration
New Horizons Computer Learning Centers – Great Lakes May 1999 - April 2015
New Horizons Computer Learning Centers – Great Lakes December 2005 - October 2011
Skills
VBA, Crystal Reports, Access, SQL Server, Excel, MS Project, SalesLogix
Education
University of Michigan 1992 — 1996
BS, Psychology
New Horizons Computer Learning Centers – Great Lakes March 2012 - Present
Impressions Dental August 2011 - January 2012
Grove Dental November 2008 - February 2010
Glen Ellyn Implants and Oral Surgery Center May 2009 - October 2009
Skills
Dentrix, Eaglesoft, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Account Management, Telephone Skills, Sales, Training, Team Building, Filing, Customer Service, Management, New Business Development, Coaching, Leadership, CRM, Insurance, Time Management, Team Leadership, Strategic Planning, Office Administration, Customer Satisfaction, Office Management, Data Entry
Education
College of DuPage
General Education
Combi Packaging Systems LLC - www.combi.com March 2013 - Present
New Horizons Computer Learning Centers – Great Lakes October 2010 - March 2013
Art of Beauty 2007 - 2010
Rocknes 2006 - 2007
Dillards 2006 - 2007
Skills
Customer Service, Front Office, Student Counseling, Customer Experience, Test Management, Organizational Behavior, Records Management, Job Search, Recruiting, Office Administration, Sales, Account Management, Customer Satisfaction, Outlook, Training
Education
The University of Akron 2010 — 2014
Radiology Technician, Radiology, 3.8
Archbishop Hoban High School 2003 — 2006
Echo Global Logistics December 2014 - Present
New Horizons Computer Learning Centers – Great Lakes January 2014 - August 2014
Fastenal February 2013 - December 2013
Fastenal January 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, English, Logistics, Supply Chain Management, Team Leadership, Research, Windows, Leadership, Time Management, Social Media, Inventory Management, Public Speaking, Outlook, Sales, Operations Management, Team Building, Training
Education
Eastern Michigan University 2008 — 2012
Bachelor of Science (BS), Industrial Distribution
Morris Consulting 2014 - 2014
American Physician Institute 2013 - 2014
New Horizons Computer Learning Centers – Great Lakes 2012 - 2013
Houghton Mifflin Harcourt 2010 - 2011
Heniff Transportation Systems 2007 - 2010
Thomson NETg 2002 - 2007
Cardean Learning Group 2000 - 2002
NEC Display Solutions of America, Inc. 1996 - 2000
Martin-Brower 1992 - 1997
Motorola Solutions 1990 - 1992
Skills
Solution Selling, Sales Process, Marketing, Lead Generation, Salesforce.com, Sales Operations, Account Management, Professional Services, Leadership, Enterprise Software, Product Management, Strategic Planning, Training, Strategic Partnerships, Market Research, Management, Copywriting, Business Development, Advertising
Education
DePaul University 1993 — 1996
Master of Business Administration (M.B.A.), Marketing
Indiana University Bloomington 1985 — 1989
Finance
Michigan Fitness Foundation February 2013 - Present
New Horizons Computer Learning Centers – Great Lakes August 2011 - November 2012
NuWave Technology Partners July 2007 - May 2010
Briarwood Realty August 2006 - June 2007
Cavalier Telecommunications 2005 - 2006
Skills
Information Technology, Customer Service..., Account Management, Time Management, Hospitality Management, IT Solutions, Network Engineering, Windows 7, Microsoft Exchange, Training, Active Directory, Project Management, DNS
Education
Michigan State University 1999 — 2003
B.A., Telecommunications, Hospitality Business
New Horizons Computer Learning Centers – Great Lakes May 2013 - Present
Robert W. Baird & Co. August 2009 - April 2013
John Hancock Life Insurance Company (U.S.A.) January 2006 - October 2007
Alltel 2004 - 2005
Skills
Cold Calling, Account Management, CRM, Coaching, Customer Service, Training, Direct Sales, New Business Development, Forecasting, Insurance, Selling, Management, Strategic Planning, Budgets, Call Centers, Solution Selling, Project Management, IT Infrastructure..., Microsoft SQL Server, Citrix, Red Hat Linux, Microsoft Exchange, Sales, Microsoft CRM, Employee Training, IBM Tivoli, ITIL, Software Project...
Education
Central Michigan University 1999 — 2006
Manistee High School 1994 — 1999
Tribeca Flashpoint College July 2015 - Present
Practice Visual Corporation August 2014 - May 2015
Matrix Payment Systems July 2014 - November 2014
New Horizons Computer Learning Centers – Great Lakes September 2013 - May 2014
Career Education Corporation June 2010 - September 2013
TransFirst May 2007 - July 2008
Savid Technologies April 2006 - October 2006
Applied Merchant Systems 2004 - 2006
Citizens Conferencing 2001 - 2004
Skills
Selling, Training, Email Marketing, Sales Process, Mobile Marketing, Sales Presentations, Retaining Customers, Strategic Planning, Team Leadership, Business Development, Enrollment Management, Social Media Marketing, Mobile Devices, Marketing Management, Start-ups, Admissions, Student Recruiting, Staff Development, Online Research, Entrepreneurship, Solution Selling, Sales Operations, Resume Writing, B2B, Student Financial Aid, Digital Strategy, Admissions Counseling, Cross Selling, Consultative Sales..., Key Account Management, Lead Generation, Account Management, Direct Sales, Microsoft Technologies, Technology Needs..., Swimmer, Marketing Research, Cold Calling, Merchant Acquiring, Experienced Sales..., Market Penetration, Affinity Groups, Communication Skills, Complex Sales, Internet, ROI Justification, Tactical Sales Planning, Print Ads, Check Guarantee, Microsoft CRM
Education
Northern Illinois University 1991 — 1996
BA, Sociology
Harper College 1992 — 1994
Associate's degree, Sociology
Mary Baldwin College June 2015 - Present
Grand Valley State University December 2014 - June 2015
New Horizons Computer Learning Centers – Great Lakes January 2014 - December 2014
Davenport University June 2006 - January 2014
The Kingrey Companies December 2004 - June 2006
New Horizons Computer Learning Centers of Michigan January 2000 - December 2004
Inca Computer Company June 1998 - January 2000
Skills
Admissions, Enrollment Management, Adult Education, Higher Education, Student Affairs, Student Financial Aid, Staff Development, Student Recruiting, Project Management, Career Counseling, Distance Learning, Academic Administration, Campus, E-Learning, Academic Advising, Resume Writing, Training, Leadership, Employee Training, Recruiting, Coaching, Curriculum Development, Lean Six Sigma, Career Development, Curriculum Design, Instructional Design, Retaining Customers, Policy, Leadership Development, Management, Conflict Resolution, Academia, Cross-functional Team..., Student Engagement, Time Management, Faculty Development, Higher Education..., Accreditation, College Recruiting, Program Development, Student Development, Technology Needs..., College Teaching, Job Search Strategies, Organizational..., Interviews, CampusVue, Career Assessment, Student Counseling
Education
Davenport University 2001 — 2003
Master of Business Administration (MBA), Strategic Management
Indiana Institute of Technology
Bachelor's of Science, Business Management
Ferrum College
Associate of Arts (AA), Business Administration and Management, General
Great Lakes Computer October 2014 - Present
New Horizons Computer Learning Centers – Great Lakes July 2013 - October 2014
SlipScreen Media July 2012 - October 2014
SOS Office Supply February 2013 - June 2013
Daymon Worldwide @Meijer May 2011 - December 2012
Mayfield Dairy January 2011 - May 2011
Lee University January 2009 - May 2011
Lee University August 2009 - January 2011
Schering-Plough (Now Merck) April 2009 - June 2009
Skills
Network Security, VMware, Network Architecture, Server Architecture, Wireless Networking, Cisco Technologies, Firewalls, Citrix, Information Technology..., Emerging Technologies, Marketing, Sales, Microsoft Technologies, Social Media, Training, Customer Service, Merchandising, Social Media Marketing, Time Management, Social Networking, Marketing Strategy, Advertising, Analysis, Project Management, New Business Development, Project Planning, Lead Generation, Brand Awareness, Online Advertising, Retail, Account Management, Promotions, Coaching, Human Resources, Customer Satisfaction, E-commerce, Marketing Analytics, Strategic Planning, Strategy, Budgets, B2B, Building Relationships, CRM, Mobile Technology, IBM Tivoli, Storage Virtualization, Cyber-security
Education
Lee University 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Lee University 2007 — 2011
Bachelor Of Science, Computer Information Systems
Cleveland Clinic April 2015 - Present
Cleveland Clinic August 2013 - April 2015
New Horizons Computer Learning Centers – Great Lakes July 2011 - March 2013
University of Akron August 2009 - May 2011
University of Akron: Center for Organizational Research October 2009 - October 2009
Skills
Change Management, Data Analysis, Organizational..., Leadership, Training, Outlook, Psychology, Teaching, PowerPoint, Microsoft Word, Leadership Development, Public Speaking, Coaching, Higher Education, Qualitative Research, Research
Education
The University of Akron 2009 — 2011
Masters of Arts, Industrial/Organizational Psychology
Winston-Salem State University
Bachelor of Science, Psychology
New Horizons Computer Learning Centers – Great Lakes December 2009 - Present
ThinkWise, Inc. 2004 - Present
Tectonic / Best Source Publishing 2001 - 2004
Falding Capital Group 1999 - 2001
Morgan Meijer Communications 1995 - 1999
Arthur Andersen 1992 - 1995
Skills
Strategic Planning, Performance Management, Mergers, Corporate Finance, Organizational..., Team Building, Sales Management, Training, Management Consulting, New Business Development, Consulting, Coaching, Project Management, Start-ups, Leadership Development
Education
Michigan State University 1989 — 1993
Accounting
Rand McNally June 2015 - Present
Calumet New Tech High School July 2014 - June 2015
Chicago Tech Academy November 2013 - June 2014
Computer Systems Institute June 2009 - October 2013
New Horizons Computer Learning Centers – Great Lakes October 2005 - May 2009
Directions Training Center October 2004 - October 2005
Skills
Adult Education, Instructional Design, Computer Hardware, E-Learning, Windows 7, Higher Education, Training, Windows Server, Active Directory, Microsoft Office, Customer Service, Troubleshooting, Network Administration, Teaching, Access, Coaching, Curriculum Development, Career Counseling, Software Installation, Staff Development, Technical Support, System Administration, Security, Networking, Resume Writing, Information Technology, Instructor-led Training, Career Development, Help Desk Support, Windows XP, Administration, Distance Learning, Technical Training, Curriculum Design
Education
University of Phoenix 2010 — 2013
BSIT/ISS, Information Technology
Directions Training 2004 — 2005
Chicago State University 1978 — 1979
Music Performance
DePaul University 1977 — 1979
Music Performance
Pluralsight August 2013 - Present
TrainSignal October 2007 - August 2013
New Horizons Computer Learning Centers – Great Lakes 2004 - 2007
Skills
E-Learning, Technical Training, Training, SharePoint 2013, SharePoint, System Administration, Technical Writing, Instructional Design, Teaching, Instructor-led Training, Windows 7, Training Delivery, Editing, Camtasia, Social Media, Adult Education, Webinars
Education
Northern Illinois University 1981 — 1985
Theatre
New Horizons Computer Learning Centers – Great Lakes October 2012 - Present
Empire Education Group February 2011 - August 2012
Empire Education Group February 2009 - March 2011
PracticeWorks August 2008 - February 2009
Allen Edwin Homes May 2007 - February 2008
Weight Watchers of west Michigan northern Indiana October 2005 - May 2007
Grand Rapids Area Chamber of Commerce 2005 - 2006
Netel Retail Stores 2003 - 2005
HomeTown Pharmacy October 2001 - May 2003
Meijer 1982 - 2001
Skills
Budgets, Cross-functional Team..., Retail, Leadership, Forecasting, Sales Management, Sales, Merchandising, Sales Operations, Account Management, Training, New Business Development, Management, Marketing, Business Development, Selling, Coaching, Strategy, Sales Process, Employee Training, Marketing Strategy, Lead Generation, P&L Management, Team Leadership, Program Management, Human Resources, Customer Service, Negotiation, Project Planning, Team Building, P&L, Advertising, Project Management, Leadership Development, Recruiting, Customer Satisfaction, Sales Presentations, Cold Calling, Direct Sales, Profit, Strategic Planning, Hiring, B2B, CRM
Education
Davenport University 1981 — 1982
Associate in Science, Business Administration, Sales and Marketing
Grand Valley State University 1979 — 1981
other, Business Administration
Rockford High School
New Horizons Computer Learning Centers – Great Lakes September 2014 - Present
New Horizons Computer Learning Centers – Great Lakes May 2014 - August 2014
New Horizons Computer Learning Centers – Great Lakes June 2013 - April 2014
New Horizons Computer Learning Centers – Great Lakes November 2012 - June 2013
New Horizons Computer Learning Centers August 2003 - November 2012
Skills
Training, Team Building, Customer Service, Career Counseling, Leadership, Coaching, Employee Training, Career Development, Networking, Cold Calling, Strategic Planning, Leadership Development, Sales, Microsoft Office, Business Development, Recruiting, Account Management, Resume Writing, Sales Management, Staff Development, Marketing, Compliance Management, Mentoring, Coaching & Mentoring, Project Management, Veterans Benefits, Catalog Development, Internal Communications, Cross Functional Team..., Training & Development, Copy Editing, Editing, Process Efficiency
Education
Michigan State University
AT&T January 2015 - Present
MaasWorks September 1999 - Present
Rockford Public Schools September 1990 - Present
NorthPointe Christian Schools June 2007 - August 2013
New Horizons Computer Learning Centers – Great Lakes September 1995 - September 1999
Transitional Resources, Inc. August 1998 - February 1999
Skills
Teaching, Microsoft Office, Budgeting, Adults, Curriculum Design, Curriculum Development, PowerPoint, Word, Excel, Instructional Design, Budgets, Microsoft Excel, Social Networking, Teaching English as a..., Microsoft Word, Public Speaking, Leadership, Staff Development, Program Development, Nonprofits, Leadership Development, Higher Education, Customer Service, Goal-oriented..., Research, Helping Clients Succeed, Time Management, Community Outreach, Educational Leadership, Adult Education, Analysis, Coaching, Organizational..., Editing, Event Planning, Grant Writing
Education
Cornerstone University 2009 — 2011
MA Ed, Educational Technology
Davenport University 1994 — 1995
BBA, CIS, Business, Technology
Grand Rapids Community College 1991 — 1993
AA, CIS, Business, Technology
NH Learning Solutions Corporation November 2013 - Present
Verizon Wireless November 2012 - November 2013
New Horizons Computer Learning Centers – Great Lakes June 2012 - November 2012
New Horizons Computer Learning Center February 2009 - June 2012
New Horizons 2004 - 2008
T-Mobile 2001 - 2004
Skills
Direct Sales, Sales Management, Sales Process, Account Management, Solution Selling, Cold Calling, B2B, Leadership, Management, Sales, Sales Operations, Customer Service, Coaching, Time Management, Marketing, Enterprise Software, Business Development, Strategy, Strategic Planning, Training, Team Building, Negotiation, CRM, Selling, Networking, Team Leadership, Cloud Computing, Customer Satisfaction, Customer Retention, Retail, Salesforce.com, Strategic Partnerships, New Business Development, Lead Generation, Telecommunications, Sales Presentations, SaaS, Call Centers, Key Account Management, Managed Services, Start-ups, Professional Services, Channel Partners, Product Marketing, Customer Experience, Cross-functional Team..., Product Management, Wireless, Contract Negotiation
Education
Walsh College of Accountancy and Business Administration
Master of Business Administration (MBA)
Northwood University
BA, Business Management
Cass Tech High School 1994 — 1998
NH Learning Solutions Corporation September 2014 - September 2015
New Horizons Computer Learning Centers – Great Lakes October 2013 - September 2014
CVS Caremark Corporation April 2011 - October 2013
Meijer April 2008 - March 2011
Aldi June 1998 - February 2008
Skills
Recruiting, Strategic Planning, Forecasting, Retail, Team Building, Management, Inventory Management, Leadership, Performance Management, P&L, Sales, Visual Merchandising, Inventory Control, Merchandising, Store Management, Training, Loss Prevention, Profit, Customer Satisfaction, Customer Service, Operations Management, Team Leadership, Income Statement, Multi-unit, Hiring, P, Sales Operations, Employee Relations, Time Management, Coaching, Cross-functional Team..., Leadership Development, Succession Planning, Interviews, Big Box, Store Operations, Planograms, P&L Management
Education
Southern Illinois University, Carbondale 1996 — 2000
Bachelor of Science (BS), Marketing/Marketing Management, General
Southern Illinois University, Carbondale 1996 — 2000
Bachelor's degree, Marketing/Marketing Management, General
AANA October 2011 - Present
AANA December 2010 - October 2011
AANA August 2003 - December 2010
New Horizons Computer Learning Centers – Great Lakes April 2001 - August 2003
Winstar Communications 1998 - 2001
Skills
Project Management, Non-profits, Budgets, Vendor Management, Program Management, SharePoint, Nonprofits, Strategic Planning, Process Improvement, Management, Change Management, Project Planning, Team Leadership, Software Documentation, Business Intelligence
Education
Northwestern College 1993 — 1996
California State University Stanislaus 1991 — 1993
DePaul University
DePaul University
Valassis January 2015 - Present
New Horizons Computer Learning Centers – Great Lakes April 2014 - Present
The Venetian August 2011 - February 2014
Agilysys June 2005 - August 2011
New Horizons CLC of Las Vegas December 2002 - June 2005
Automation Resource Corporation January 2001 - June 2002
Skills
Personnel Management, E-Learning, Technical Writing, Program Management, Talent Management, Human Resources, Training, Change Management, Project Management, Software Documentation, Team Building, Visio, Process Improvement, Performance Management, Leadership, System Administration, SharePoint, Performance Excellence, Certified Responisble..., Organizational..., Vendor Management, Integration, Team Leadership, Project Planning, Management, Learning Management..., Employee Engagement, Analysis, Business Analysis
Education
Michigan State University 1997 — 2000
BS, Sociology
New Horizons Computer Learning Centers – Great Lakes July 2012 - Present
New Horizons Computer Learning Centers – Great Lakes September 2009 - July 2012
PHD May 2007 - December 2008
BBDO Detroit 2006 - 2007
Central Michigan University 1999 - 2003
Skills
Account Management, Social Media, Customer Service, Microsoft Office, Training, Strategic Planning, Outlook, Marketing, Team Leadership, Team Building, Event Planning, Sales, Management, Social Networking, Sales Process, Salesforce.com, Time Management, Leadership, CRM, Coaching, Recruiting, Customer Satisfaction, Direct Sales, Lead Generation, Cold Calling, New Business Development, Sales Management, Networking, Solution Selling, Selling, Employee Training, Project Management
Education
Central Michigan University 1999 — 2003
Bachelor of Science, Journalism & Interpersonal Communication
Forest Computer Solutions September 2015 - Present
New Horizons Computer Learning Centers – Great Lakes June 1997 - September 2001
Education
Albion College 1989 — 1993
BA, Computational Mathematics, Physical Education
New Horizons Computer Learning Centers – Great Lakes December 2013 - Present
New Horizons 2013 - 2015
New Horizons 2013 - 2015
National Louis University March 2011 - December 2013
Coyne College November 2008 - February 2011
CHICAGO SCHOOL OF MASSAGE THERAPY February 2007 - January 2008
Skills
Admissions, Higher Education, Non-profits, Student Services, Nonprofits, Career Counseling, Student Affairs, Resume Writing, Recruiting, Leadership, Student Financial Aid, Student Recruiting, Enrollment Management, Interviews, CampusVue, Career Development, Academic Advising, Adult Education, Student Development, College Recruiting, Staff Development, Leadership Development, Retaining Customers, Accreditation, Community Outreach, Program Development, Public Speaking, Training, Teaching, Campus, Conflict Resolution, Customer Service, Microsoft Office, Coaching, Team Building, Mentoring
Education
DePaul University 1997 — 2002
Psychology
Inside Business, The Health Journal, Tidewater Parent, The Daily Press, Veer May 2005 - Present
Tidewater Parent Magazine and Website November 2012 - August 2013
MyTidewaterMoms.com April 2009 - August 2013
Tidewater Parent Magazine May 2005 - August 2013
Alphagraphics December 2000 - February 2002
PR Newswire January 1999 - March 2000
New Horizons Computer Learning Centers – Great Lakes July 1998 - December 1999
NTA Life 1997 - 1998
Rhodes Communications 1996 - 1997
NASA Langley Research Center/Bionetics Corporation January 1993 - February 1996
Skills
Customer Service, PowerPoint, Editing, Microsoft Office, Public Speaking, Blogging, Newsletters, Press Releases, Public Relations, Copywriting, Social Media, Publications, Creative Writing
Education
Old Dominion University 1985 — 1987
BA, coomunications, English
Tidewater Community College 1983 — 1985
English
Booker T. Washington High School 1979 — 1982
High School, Academic
New Horizons Computer Learning Centers – Great Lakes October 2013 - Present
Career Quest Learning Centers, Inc. July 2010 - October 2013
Lansing Community College January 2009 - May 2011
DAVENPORT UNIVERSITY September 1990 - August 2010
XINIFY TECHNOLOGIES, INC July 2007 - April 2008
NIIT, USA May 2006 - July 2007
Ford Motor Company August 2004 - January 2005
EDS November 1994 - October 2003
MICHIGAN ARMY NATIONAL GUARD February 1974 - April 1994
Skills
Process Improvement, Project Management, Training, Leadership, Software Documentation, ITIL, Project Planning, Management, Change Management, Team Building, Teaching, Curriculum Design, Higher Education, Tutoring, Adult Education, Six Sigma, Career Development, Resume Writing, PMP
Education
Michigan State University 1983 — 1987
Master of Arts, Educational Systems Development
Michigan State University 1969 — 1974
Bachelor of Arts, Television and Radio (Now Telecommunications)
Davenport University
Candidate - MBA, Strategic Management; Business Administration
New Horizons Computer Learning Centers – Great Lakes
Education
The Ohio State University
Bachelor of Education (B.Ed.)
Dakkota Integrated Systems December 2012 - Present
New Horizons Computer Learning Centers – Great Lakes January 2002 - December 2012
Independent IT Consultant January 2007 - January 2010
Skills
Access, Databases, Training, Team Leadership
Education
Michigan Technological University 1983 — 1988
Bachelor of Science (BS), Business Administration, Management and Operations