New Horizons Computer Learning Center
Industry: Training company
DescriptionNew Horizons Computer Learning Centers is the world's largest independent IT training company with over 300 locations in 70 countries. New Horizons Computer Learning Centers, Inc. is a subsidiary of New Horizons Worldwide, Inc. Headquarters: Conshohocken, Pennsylvania, United States Revenue: 33.98 billion USD (2016) Founded: 1982, Laguna Hills, California, United States Subsidiaries: New Horizons Computer Learning Centers EMEA LLC, Parent organizations: New Horizons Computer Learning Centers, New Horizons Worldwide, Inc.
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New Horizons Computer Learning Center Employees
Broad and Cassel April 1999 - Present
Broad and Cassel April 1999 - Present
Broad and Cassel April 1999 - Present
New Horizons CLC April 1996 - April 1999
New Horizons Computer Learning Center 1995 - 1999
Skills
Virtualization, Cisco Technologies, Document Management, Troubleshooting, Adobe Acrobat, Active Directory, Microsoft Office, Outlook, Legal Writing, Windows 7, Windows Server, Windows, Microsoft Word, Microsoft Excel, PowerPoint, Help Desk Support, Network Administration, Management, Software Documentation, Document Review, Networking, Servers, System Administration, Incident Response, Training, Technical Support, Software Installation, SQL, Citrix, Mac, XP, Blackberry, Computer Hardware, Hands-on Training, Office 2010, Technical Training, VMware, Information Technology, VPN, Hardware, DHCP, HTML, iPad, Instructor-led Training, Laptops, Operating Systems, Network Engineering, Project Management, Captivate, Citrix Metaframe
Education
Bob Jones University 1989 — 1993
Bachelor of Science (B.S.), Cinematography and Film/Video Production
Bob Jones University 1989 — 1993
Bachelor of Science (B.S.), Cinematography and Radio/Video Production
Arizona Republic October 1998 - Present
New Horizons Computer Learning Center January 1998 - October 1998
Skills
Team Leadership, Project Management, Leadership, Training, Vendor Management, IT Management, Testing, Agile Methodologies, Large Group Facilitation, Meeting Planning, Communication, Troubleshooting, Databases, Management
Education
Arizona State University 1990 — 1994
BFA, Theater Performance and Production
New Horizons Computer Learning Center October 2015 - Present
U.S. Army April 2004 - March 2015
Nebraska Army National Guard June 2004 - April 2007
Battelle July 2002 - January 2005
Sigma Nu Fraternity, Inc. May 2001 - July 2002
Skills
Leadership, Program Management, Operations Management, Logistics Management, Supply Chain Management, Maintenance Management, Logistics, International Logistics, Hazardous Materials..., DoD Top Secret Clearance, Military Training, Strategic Leadership, U.S. foreign policy, Counterinsurgency, Counterintelligence, Counterterrorism, Public Relations, Weapons, Unit Movement Officer, Advertising, Organizational..., International Relations, Special Operations, Non-profit Volunteering, Team Building, Information Assurance, Project Planning, Training, Leadership Development, Management, Construction, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Drilling, Heavy Equipment, Military, Military Experience, Military Operations, Military Logistics, Integrated Project..., Security Clearance, Operational Planning, DoD, Command, Government, Defense, Government Contracting, Army
Education
New Horizons Computer Learning Center of Austin 2015 — 2016
Network System Administration Professional Certification, Information Technology
American Public University System 2007 — 2013
Master of Arts (M.A.), National Security Studies with a Focus in Terrorism Studies, 3.8
University of Nebraska-Lincoln 1996 — 2001
Bachelor's of Journalism, Advertising
System Studies and Simulation, Inc. October 2014 - Present
BCF Solutions July 2011 - September 2014
ECG, Inc. August 2010 - July 2011
SM&A January 2009 - August 2010
Gray Research April 2002 - January 2009
New Horizons Computer Learning Center March 1998 - April 2002
Skills
MS Project, Requirements Analysis, Earned Value Management, Program Management, DoD, Integration, SharePoint, Government Contracting, Security Clearance, Analysis, Proposal Writing, Access, Project Planning, Technical Writing, Configuration Management, Process Scheduler, Systems Engineering, Management, Government, PMO, Microsoft Project, Milestones Professional
Education
University of Alabama in Huntsville 1999 — 2001
BSBA, MIS
Athens State University 1997 — 1999
Bachelor of Arts, Management
Madison Academy
HDMZ July 2015 - Present
Walgreens February 2014 - July 2015
AeroDirect September 2013 - February 2014
Qualigence October 2012 - September 2013
Qualigence October 2011 - October 2012
Ace Controls Inc March 2011 - October 2011
Allied Building Products August 2010 - March 2011
New Horizons Computer Learning Centers 2007 - July 2010
New Horizons Computer Learning Center September 2007 - August 2008
Detroit Ignition November 2006 - May 2007
Skills
Event Planning, Event Management, Training, Customer Satisfaction, Coaching, Team Leadership, Building Relationships, Customer Service, Time Management, Team Building, Teamwork, Leadership, Microsoft Word, Appointment Scheduling, Heavy Calendaring, Microsoft Office, Marketing, Account Management, Negotiation, Sales, Recruiting, New Business Development, Cold Calling, Social Networking, Management, Social Media, Microsoft Excel, Research, Human Resources, Editing, Employee Relations, CRM, PowerPoint, Social Media Marketing, Inventory Management, Strategic Planning, Collections, Public Relations, Marketing Communications, Public Speaking, Travel Arrangements, Communication, Process Improvement, Outlook, Budgets, Interviews, Administrative...
Education
Central Michigan University 2003 — 2007
B.A.A., Public Relations, Communication
Eclipse Consulting, Inc. February 2014 - Present
Visual Business Solutions July 2013 - February 2014
Vortx March 2012 - July 2013
Infor February 2009 - March 2012
Sorenson Media July 2008 - January 2009
LANDesk Software, an Avocent Company October 2005 - July 2008
New Horizons Computer Learning Center June 2004 - October 2005
Delta Air Lines October 1987 - January 2005
Skills
Technical Training, Negotiation, ERP, Selling, Sales, Direct Sales, Project Management, SaaS, Solution Selling, Account Management, Strategic Planning, Contract Negotiation, Business Development, Salesforce.com, New Business Development, Team Leadership, Cloud Computing, Sales Process, Enterprise Software, Training, CRM, Strategy, Leadership, E-commerce, Business Intelligence, Channel Partners, Mobile Devices, Management, Professional Services, Integration, Lead Generation, Sales Operations, Software Industry
Education
Brigham Young University 1999 — 2002
Bachelors of Science, Psychology
Portland State University 1986 — 1987
Psychology
Oregon Institute of Technology 1984 — 1985
College Transfer, Psychology
Meridian Life Science November 2009 - Present
Meridian Bioscience November 2009 - Present
Network1 January 2006 - July 2009
LE2T June 2004 - November 2005
Microsoft March 2000 - May 2005
UNISYS Corporation July 1998 - January 1999
INGRAM LABS May 1997 - July 1998
NEW HORIZONS COMPUTER LEARNING CENTER October 1996 - May 1997
Arcadian corporation September 1995 - October 1996
MCI Consumer markets February 1992 - August 1995
Skills
Active Directory, Data Center, Servers, Security, Microsoft Exchange, Allworx, Project Management, Information Technology, Windows Server, Windows Security, Group Policy, Active Directory..., Quality System, IT Project & Program..., IT Management, IT Service Management, IT Project..., Cross-functional Team..., Process Simulation, Quality Assurance, Networking, Computer Hardware, Troubleshooting, Software Documentation, VoIP, Technical Support, Disaster Recovery, DNS, System Deployment, Hardware, Routers, TCP/IP, Help Desk Support, Enterprise Software, Operating Systems, Software Installation, Printers, Management, Network Engineering, Databases, CRM, Microsoft Technologies, Unix, Strategy, Computer Security, System Administration, Windows 7, Windows, 21 CFR Part 11, Budgets
Education
Arkansas State University 1988 — 1991
Radio, Television, and Digital Communication
GCT
Korn Ferry September 2015 - Present
Software Resources at Korn Ferry May 2014 - September 2015
New Horizons Computer Learning Center April 2008 - October 2013
Ashford University 2008 - 2008
Advance Reprographics 2007 - 2008
Xerox Corporation/ Citgo Petroleum 2006 - 2006
Ricoh Business Systems 2004 - 2006
Skills
Microsoft Certified..., Microsoft Certified..., Adobe CS4 Design Master, Adobe CS4 Web Master, Microsoft Certified..., SharePoint, MS Project, Adobe Creative Suite, Microsoft Office, Adobe CS4 Certified..., SharePoint Designer, Dreamweaver, Learning Management, Training, Photoshop, Windows, InDesign, Team Leadership, Microsoft Technologies, Windows 7, Hands-on Training, Outlook, Graphic Design, Instructor-led Training, Illustrator, Project Management, Visio, Web Design, Adobe Acrobat, Technical Support, Web Development, CSS, Training Delivery, Technical Training, Access, HTML, Sales, Flash, XHTML, Software Documentation, Troubleshooting, Interviews, Databases, E-Learning, Microsoft Project
Education
Art Institute of Houston
Information Technology
New Horizons Computer Learning Center September 2007 - Present
Skills
Strategic Planning, Team Building, Training, E-Learning, Public Speaking, Customer Service, Staff Development, Leadership, Instructor-led Training, Coaching, Microsoft Office, Leadership Development, Instructional Design, Employee Training, Team Leadership, Training Delivery, Sales, Adult Education, Management, Vantage Point, Chiropractic, Acupuncture, Adobe Connect, Online Live Instruction, Health Education
Education
Cleveland Chiropractic College of Overland Park 1998 — 2002
Doctor of Chirpractic, Chiropractic
Cleveland Chiropractic College of Overland Park 1998 — 2002
Bachelor of Applied Science (BASc), Human Biology
New Horizons Computer Learning Center July 2013 - Present
North American Aircraft Services, Inc. August 2008 - January 2012
WalMart Super Center March 2005 - July 2007
Boeing Company June 1999 - October 2004
Skills
mechanically inclined,..., past experiences:...
Education
Santa Monica College 1991 — 1993
N/A, Liberal Arts and Sciences/Liberal Studies, 3.4 GPA
Cerritos College 1983 — 1984
Basic Cirriculum
Dover AFB HIgh School 1972 — 1978
HIgh School Diploma, General Studies
Soland Consulting, LLC January 2013 - Present
Consultant Design/Construction Project Management January 2002 - Present
SIX FLAGS (European Division) January 2001 - January 2002
Accenture January 1997 - January 1998
NEW HORIZONS COMPUTER LEARNING CENTER January 1996 - January 1997
CB COMMERCIAL REAL ESTATE GROUP January 1987 - January 1995
Law Firms January 1983 - January 1986
Skills
Program Management, Leadership, Business Development, Marketing, Marketing Communications, Direct Marketing, Social Media, Account Management, Product Development, Furniture, Feasibility Studies, Project Management, PowerPoint, Customer Service, Advertising, Sales, Management, Team Building, Contract Negotiation, Negotiation, CRM
Education
Vesalius College, Brussels, Belgium (in association with Boston University) 1998 — 2001
BA, International Management
Art Institute of Dallas 1991 — 1992
Westtown School
Westtown School
Base Commerce November 2012 - Present
MobiSquad February 2011 - November 2012
Dynamic Worldwide Training Consultants January 2010 - January 2011
New Horizons Computer Learning Center September 2004 - November 2009
Thoroughbred Development January 2002 - August 2004
Skills
Customer Service, Microsoft Office, Sales Process, Operations Management, Sales Operations, Business Planning, Sales Management, Strategic Planning, New Business Development, Business Strategy, Marketing Strategy, Salesforce.com, Process Improvement, Vendor Management, Project Management, Adobe Creative Suite, Direct Sales, Marketing, Training, Sales, Program Management, Management, Recruiting
Education
Arizona State University 2000 — 2004
B.A, International Business; Spanish
New Horizons Computer Learning Centers May 2014 - Present
New Horizons Computer Learning Center January 2006 - Present
New Horizons Computer Learning Center November 2007 - 2013
New Horizons Computer Learning Center November 2006 - November 2007
Skills
Project Planning, Project Implementation, Project Coordination, Operations Management, Sales Operations, Strategic Planning, Strategic Analysis, Logistics Management, Logistics Planning, Process Improvement, Business Process..., Training & Development, Training Of Staff, Program Implementation, Microsoft CRM, Microsoft Office 2007, Windows 7, Budget Development, Business Planning, Territory Analysis, Territory Management, Sales Pipeline..., Change Management, Business Relationship..., Partner Relationship..., MS Project, Visio, Sales Management, Educational Compliance, Government Compliance, Strategic Partnerships, Management, Leadership, Analysis, Team Building, Customer Satisfaction, Training, Software Documentation, Employee Training, Sales Force Development, Recruiting, Lead Generation, CRM, Cross-functional Team..., New Business Development, Partner Management, Account Management, Team Leadership, Networking, Sales
Education
Massachusetts College of Liberal Arts 2005 — 2006
Masters of Science, Educational Administration, 4.0
Walden University 2002 — 2004
Masters of Science, Technology Education, 4.0
Castleton University 1987 — 1991
BA, Business & Theater Arts
MEDHOST May 2014 - Present
MEDHOST April 2012 - May 2014
Self Employed - Freelace Web Designer February 2012 - April 2012
Central Parking System June 2011 - February 2012
Jewelry Television September 2006 - July 2011
NetLearning January 2003 - August 2006
Intellithought, Inc January 2000 - December 2002
CIMTEK Commerce 1999 - 2000
New Horizons Computer Learning Center January 1998 - January 1999
Skills
IIS, VMware, Linux, Weblogic, System Administration, Active Directory, Windows, PCI DSS, Citrix Metaframe, Change Management, SharePoint, System Deployment, DNS management, F5 BigIP, Website Administration, Windows 7, Enterprise Architecture, Windows Server, Servers, XP, Data Center, Project Management, Microsoft Exchange, Troubleshooting, Scrum, Microsoft SQL Server, Unix, VMware Infrastructure, Red Hat Linux, Virtualization, Networking, Citrix, IT Operations, Hardware, Disaster Recovery, Software Installation
Education
Cardiff University / Prifysgol Caerdydd 1990 — 1994
B.S, Computer Science
Archbishop McGrath RC School 1982 — 1989
Blount International, Inc. May 2015 - Present
Portland State University September 2012 - Present
ESCO Corporation January 2014 - March 2015
Bonneville Power Administration August 2007 - January 2014
ASTD-Cascadia Conference Committee October 2011 - October 2012
ASTD Cascadia April 2009 - November 2011
Kaiser Permanente 2005 - 2007
OHSU Oregon Health & Science University April 2002 - March 2005
New Horizons Computer Learning Center February 2000 - February 2002
Skills
Instructional Design, Blended Learning, Needs Analysis, Captivate, Instructor-led Training, E-Learning, ADDIE, Training Delivery, Adult Education, Leadership Development, Learning Management, Camtasia, Organizational..., Hands-on Training, Coaching, Performance Consulting, Program Management, Workshop Facilitation, Technical Training, Training, Curriculum Design, Employee Engagement, Leadership, Performance Management, Process Improvement, Performance Improvement, Interviews, Talent Management, Organizational..., Onboarding, Employee Training, Strategy, SnagIt, Technical Writing, Career Development, Training Facilitation, Distance Learning, Team Leadership, Organizational Learning, Adult Learning Theory, Public Speaking, Instructional Technology, Analysis, Train the Trainer, Change Management, Team Building, Strategic Planning, Teaching, Human Resources, Staff Development
Education
Boise State University 2006 — 2008
MS, Instructional Design and Performance Technology
Portland State University 2002 — 2005
Training and Development Certificate, Workforce Development and Training
Western Oregon University 1992 — 1995
Humanities, Business Administration and Management, General
Payson High School
Curant Health January 2011 - Present
Novare Events February 2009 - February 2011
New Horizons Computer Learning Center August 2008 - January 2009
Exit Real Estate Lake Burton April 2008 - January 2009
BBJ Linen February 2005 - April 2008
Skills
Customer Service, Sales Management, Meeting Planning, Event Planning, Sales, Account Management, Hospitality, New Business Development, Event Management, Trade Shows, Business Development, Contract Negotiation, Cold Calling, Leadership, Negotiation, Salesforce.com, Selling, Strategic Partnerships, Hospitals
Education
Auburn University 1997 — 2001
Bachelor’s Degree, Business Administration and Management, General
ITT Educational Services, Inc. December 2008 - December 2014
New Horizons Computer Learning Center June 2002 - September 2008
The Learning Center July 1995 - September 2001
United States Air Force - Air Demonstration Squadron - Air Combat Command December 1991 - June 1995
United States Air Force - Academic Instructor's Program - Tactical Air Command November 1990 - December 1991
United States Air Force - Professional Military Education - Tactical Air Command August 1986 - October 1990
United States Air Force - Tactical Air Command July 1984 - August 1986
Skills
Training, Leadership, Leadership Development, Employee Training, Process Improvement, Management, Strategic Planning, Sales, Staff Development, Program Management, Sales Management, Coaching, Human Resources, Project Management, E-Learning, Policy, Career Counseling, Public Speaking, Training Delivery, Critical Thinking, Designing Learning, Curriculum Design, IT Operations
Education
Indiana Institute of Technology
Master's degree, Organizational Leadership
Excelsior College
Bachelor's degree, Management - Psychology
Air University - United States Air Force
Academic Instructor School
Community College of the Air Force
Associate of Arts and Sciences (A.A.S.), Education and Training Management
Community College of the Air Force
Associate of Arts and Sciences (A.A.S.), Logistics - Resource Managment
Cerro Coso Community College
Associate of Arts (AA), Business Administration
NH Learning Solutions Corporation October 2013 - Present
New Horizons CLC May 2009 - Present
New Horizons Computer Learning Center April 2008 - May 2009
New Horizons of Boston August 2007 - April 2008
New Horizons of Boston January 2005 - August 2007
New Horizons of Boston July 2004 - January 2005
ExecuTrain June 2003 - June 2004
Talis Learning Solutions February 2001 - June 2003
Liberty Mutual October 1998 - January 2001
State Street Corporation June 1997 - October 1998
Skills
Training, Distance Learning, Blended Learning, Training Delivery, Hands-on Training, Instructor-led Training, Technical Training, Employee Training, Change Management, Business Intelligence, Business Process..., Leadership Development, Educational Leadership, Learning Management, Mobile Learning, Learning Management..., Learning Quickly, IT Service Management, IT Operations, IT Solutions, Organizational Learning, Leadership, Networking, Sales Management, Account Management, Sales, Direct Sales, Team Leadership, Team Building, Strategic Partnerships, Business Development, Cloud Computing, Salesforce.com, Business Strategy, Solution Selling, New Business Development, SharePoint, Budgets, Sales Process, Virtualization, Sales & Marketing..., Channel, Strategic Partner..., Organizational..., Organizational...
Education
Bryant University 1993 — 1997
Bachelors Degree, Finance, Computer Information Systems
Norwood High School 1990 — 1993
Kelley Blue Book October 2013 - Present
Kelley Blue Book May 2010 - September 2013
Kelley Blue Book March 2008 - May 2010
Fremont Investment & Loan October 2004 - December 2007
New Horizons Computer Learning Center May 2002 - October 2004
Knowledge Alliance 2000 - 2002
Linfinity Microelectronics Inc. 1996 - 1998
Skills
PPC, SEM, Online Marketing, E-commerce, Analytics, Google Adwords, Business Analysis, Omniture, SEO, Social Media, Social Media Marketing, Agile Methodologies, Team Leadership, Team-oriented, Problem Solving, Technical Writing, HTML, SQL, Visual Basic, Microsoft SQL Server, Online Advertising, Training, Web Analytics, MSN AdCenter, Statistical Data..., Data Analysis, SPSS, Google Analytics, Collaboration, Technical Trainers, Troubleshooting, Writing, Technically Competent, Internet Technologies, Visual C++, Online Research, Web-based Surveys, CompTIA A+ Certification, Software Quality..., Eye for Details, Oral & Written..., Positive Can-do Attitude, Fast Learner, Web Design, Interactive Marketing, Mobile Marketing, Search Advertising, Marketing, Conversion Optimization, Lead Generation
Education
Chapman University, The George L. Argyros School of Business and Economics 2006 — 2008
MBA, Business Administration and Management, General
University of California, Irvine 1990 — 1994
BA, Economics
UC Irvine, Extension 2010 — 2012
Specialized Studies Program, Search Engine Optimization
360training.com July 2015 - Present
World Financial Group July 2009 - Present
IIC Group October 2008 - Present
B2B Staffing Services December 2005 - Present
New Horizons Computer Learning Centers of Southern California October 2009 - July 2015
FedFin.net January 2008 - 2009
New Horizons Computer Learning Center April 2005 - December 2006
Marway Power Solutions December 2003 - April 2005
Digital Produce January 2001 - September 2004
Fujitsu Consulting November 1999 - April 2001
Skills
Account Management, Six Sigma, Direct Sales, ERP, Sales Management, Security+, Microsoft Certified..., Financial Analysis, Microsoft Office, A+ Certified, Process Engineering, Continuous Improvement, Quality Management, JD Edwards, Accounts Receivable, Supply Chain, Cost Accounting, Accounts Payable, Financial Reporting, Manufacturing, FAR, Lean Manufacturing, Financial Accounting, Revenue Recognition, CMMI, ISO, General Ledger, GAAP, US GAAP, Tax, Fixed Assets, MRP, Black Belt, DMAIC, Ultrix, Fortran, COBOL, DCAA, Hazardous Waste..., Manufacturing Planning, DFAR, Budgeting, Proposal Management, Quickbooks, CPIM, Temporary Placement, Business Development, Budgets, Sales, QuickBooks
Education
Webster University 1989 — 1990
MBA
US Army Chemical School 1983 — 1984
Diploma
Claremont McKenna College 1982 — 1984
Bachelor of Arts (BA)
University of California, Riverside 1978 — 1984
BA,BS
Santa Ana High School 1976 — 1979
AdParlor Inc. September 2014 - Present
Adtile September 2013 - August 2014
PubMatic May 2012 - September 2013
XGraph, Inc., acquired by ClearSpring Technologies, now AddThis November 2010 - January 2012
Fox Interactive Media/FOX Audience Network (NewsCorp) 2007 - November 2010
Microsoft January 1998 - May 2004
New Horizons Computer Learning Center 1995 - 1997
CompUsa April 1995 - December 1995
Gemological Institute of America 1992 - 1994
Skills
Online Advertising, Advertising, Monetization, Management, Ad Serving, Rich Media, Behavioral Targeting, DoubleClick, Ad Networks, Digital Media, Interactive Marketing, Digital Marketing, Analytics, Salesforce.com, Sales Operations, Account Management, Strategy, Business Development, PPC, Affiliate Marketing, Marketing Strategy, Mobile Advertising, Mobile Marketing, Mobile Technology, Sales Management, audience modeliing, Strategic Partnerships, Display Advertising, SEM, Marketing, CRM
Education
Loyola Marymount University
Bachelor of Arts, English, Creative Writing
College of the Canyons
AA, Communications
BioMed Realty Trust, Inc. July 2010 - June 2012
CBRE October 1998 - October 2009
New Horizons Computer Learning Center August 1992 - October 1998
Skills
Customer Service..., Software Support, Hardware Support, Cell Phone and Tablet..., Asset Managment, Software Training, Technical Support, Customer Service, Hands-on Training, Windows Server, Hardware, Asset Management, Servers, Project Management, Troubleshooting, Training, Networking, Management, Vendor Management, Databases, Windows, Microsoft Office
Education
California State Polytechnic University-Pomona
BS, Consumer Services
Rain For Rent January 2013 - Present
Rain For Rent March 2005 - December 2012
New Horizons Computer Learning Center May 2000 - September 2001
B E Logistics September 1989 - March 2000
Skills
Marketing Strategy, Market Research, Marketing, Lead Generation, Contract Negotiation, Negotiation, Microsoft Office, Sales, Customer Service, Press Releases, PowerPoint, Advertising, Analysis, Email Marketing, Operations Management, New Business Development, Sales Management, Strategic Planning, Leadership, Cross-functional Team..., Account Management, Business Development, Team Building, Cold Calling, Training, Logistics, Relationship Building
Education
California State University-Bakersfield 2012 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, GPA 3.8
Pepperdine University 1980 — 1982
Business Administration and Management, General
Mickschl Media Marketing May 2015 - Present
City of West Allis February 2015 - Present
Hometown Publications September 2013 - May 2015
CRM Marketing and Consulting April 2009 - September 2013
TrustSolutions, LLC October 2005 - June 2009
Milwaukee County Sheriff Office January 2003 - October 2005
ChoiceOne Communications June 2001 - January 2003
New Horizons Computer Learning Center November 2000 - June 2001
Northwestern Mutual Life Insurance August 1998 - November 2000
Great Lakes Contact Lenses May 1993 - January 1999
Skills
Customer Service, Management, Leadership, Sales, Marketing, Strategy, Public Speaking, Social Media, Strategic Planning, Team Building, Consulting, Microsoft Office, Microsoft Excel, Marketing Strategy, Business Development, Project Management, Fundraising, Coaching, PowerPoint, New Business Development, Training
Education
University of Wisconsin-Oshkosh 1994 — 1999
Bachelor of Science, Criminal Justice
Marquette University High School 1989 — 1993
General
Cardinal Stritch University
South Carolina Department of Employment and Workforce September 2013 - Present
Goodwill Industries of Upstate/Midlands South Carolina July 2010 - September 2013
New Horizons Computer Learning Center September 2008 - June 2010
New Horizons Computer Learning Center June 2008 - September 2008
UPS October 2006 - April 2008
Skills
High-Impact Sales..., Recruiting, Leadership, Customer Service, Strategic Planning, Account Management, Microsoft Office, Training, Sales, Team Building, Public Speaking, Human Resources, Sales Management, Marketing, Networking, Career Development, Coaching, Management, Career Counseling, Business Development, CRM, Sales Operations, Strategy, Temporary Placement, Leadership Development, Organizational..., Employee Relations, Program Management, Personnel Management, Public Relations, Nonprofits, Negotiation, Performance Management, Social Networking, Event Planning, Administration, Community Outreach
Education
Clemson University 2003 — 2006
Bachelor of Science, Management
Drexel University 2012 - Present
MidAtlantic Employers Association (MEA) January 2011 - August 2012
JEVS January 2004 - September 2009
JEVS HUMAN SERVICES January 2000 - January 2009
2004 - 2009 January 2000 - January 2003
Metropolitan Career Center January 1996 - January 2000
NEW HORIZONS, COMPUTER LEARNING CENTER January 1995 - January 1996
Skills
Process Consultation, Performance Management, Team Development, Leadership Development, Human Resources, Training Facilitation, Curriculum Development, Change Management, Organizational..., Training, Talent Management, Staff Development, Program Management, Executive Coaching, Process Consulting, Recruiting, Employment Law, Management, Project Management, Resume Writing, Non-profits, Workshop Facilitation, Career Development, Onboarding, Diversity & Inclusion, Succession Planning, Career Counseling, Coaching, Organizational..., Policy, Employee Training, Employee Engagement, Conflict Resolution, MBTI, Employee Relations, Career Management, Instructional Design, Performance Improvement, Nonprofits
Education
American University 2007 — 2009
Master of Science, Organization Development
American University, School of Public Affairs
M.S, Organization Development
La Salle University
B.A, Organizational Dynamics
SaaSplaza January 2013 - Present
Santex Group November 2007 - December 2012
Interactivate & Santex-net November 2007 - April 2008
Software Instructors December 2005 - October 2007
New Horizons Computer Learning Center May 2004 - October 2007
Cereal Port Cafe 2005 - 2006
Satellite Security Systems January 2001 - May 2004
Classic Sounds June 1995 - December 2000
MobilWorks (Celluland) May 1992 - June 1995
Skills
Drupal, Microsoft Office, Software Development, CMS, SEO, E-commerce, Business Analysis, Customer Relations, Team Leadership, Quality Assurance, Analysis, MySQL, XML, Team Building, Agile, Access, Account Management, SharePoint, Requirements Analysis, Business Intelligence, User Experience, Product Development, Strategic Planning, Analytics, Web Development, Web Project Management, User Interface Design, JavaScript, Web Applications, Information Architecture, Web 2.0, Google Analytics, Client Focused, SaaS, Program Management, Scrum, Outsourcing, Offshoring, Staff Augmentation, Telematics, RFP, Microsoft Dynamics, Great Plains Software, ERP Software, Microsoft CRM, Microsoft Exchange, Microsoft Active..., Cloud Dynamics, SaaS Dynamics, Computer Application...
Education
California State University-San Marcos - College of Business Administration 1998 — 2000
Bachelor of Science, Business Administration with a focus in High Technology Management
Grossmont College 1996 — 1998
Associate's degree, Business/Commerce, General
Monte Vista High School 1987 — 1990
NYSERNet April 2014 - Present
New Horizons Computer Learning Centers of Syracuse & Rochester December 2012 - April 2014
New Horizons Computer Learning Center of Syracuse January 2007 - April 2014
New Horizons Computer Learning Centers of Syracuse and Rochester January 2007 - April 2014
New Horizons Computer Learning Center January 2007 - April 2014
Bryant & Stratton College September 2001 - December 2007
Bryant & Stratton College September 2001 - December 2006
ExecuTrain of Upstate October 1998 - January 2001
Skills
Captivate, SharePoint, Instructional Design, Technical Writing, Microsoft Office, Troubleshooting, SQL, Access, Business Analysis, E-Learning, Teaching, Public Speaking, Hands-on Training, Windows, Office 2010, MS Project, Crystal Reports, Instructor-led Training, Moodle, Training Delivery, SnagIt, CSS, Web Design, Software Documentation, Management, XML, Distance Learning, VMware, InfoPath, Microsoft CRM, Camtasia, Employee Training, Team Leadership, Microsoft SQL Server, Technical Training, HTML, Training, Software Development, Project Management, Visio, Staff Development, Educational Technology, Operating Systems, Change Management, System Administration, SharePoint Designer, Active Directory, Help Desk Support, Networking, Leadership
Education
Capella University 2006 — 2008
Information Technology, General Information Technology
State University of New York at Oswego 1996 — 1998
Buisness Distributive Education, Vocational Education
TaaDaa.com March 2010 - Present
New Horizons Computer Learning Centers of Southern California December 2009 - January 2015
New Horizons Computer Learning Center February 2003 - December 2009
New Horizons Computer Learning Center January 2002 - February 2003
Skills
Dreamweaver, Social Media, Training, Photoshop, Web Design, Web Development, Prezi, Adobe Acrobat, Social Networking, ePub, Production Graphic..., InDesign, Public Speaking, Leadership, Access, Flash, HTML, WordPress CMS..., Electronic Forms, PowerPoint, Social Media Marketing, Visio, Adobe Creative Suite, Microsoft Excel, Online Marketing, Illustrator, Microsoft Office, Facebook, Digital Marketing, Email Marketing, CSS, Sales, Graphic Design, Online Advertising, Lead Generation, SEM, Webinars, Hands-on Training, Website Development, Problem Solving, E-commerce, Blogging, MS Office Suite, Marketing, Video, Marketing Communications, Time Management, Technical Writing, Brand Positioning..., Infrastructure
Education
California State Polytechnic University-Pomona
Bachelor of Science, Commercial Recreation Business, Minor in Management and Human Resources
New Horizons Computer Learning Centers of Southern California
Independent Business Consultant March 2012 - Present
VenueGen May 2008 - August 2011
Covisint March 2006 - April 2008
ProviderLink April 2004 - April 2008
Voice Data Solutions July 2003 - October 2003
Noverant June 2002 - July 2003
Entrinsik December 2001 - June 2002
New Horizons Computer Learning Center 2001 - 2001
Skills
Product Management, Sales, Training, CRM, Account Management, Start-ups, Salesforce.com, Product Marketing, Process Improvement, Strategic Partnerships, Vendor Management, Enterprise Software, Strategic Planning, Analysis, Team Leadership, Team Building, Leadership, SaaS, Project Management, Quality Assurance, Employee Training
Education
Christopher Newport University 1998 — 2000
BA, Business
Tidewater Community College 1996 — 1998
Business
Knockerball Rockford June 2015 - Present
PDL Consulting Services July 2007 - Present
Entré Computer Solutions November 2004 - July 2007
New Horizons Computer Learning Center May 2002 - November 2004
New Horizons Computer Learning Center March 2001 - November 2004
Skills
IT Education, Network Administration, Microsoft Exchange..., Windows Server 2008, Network Security, Certification Training, Network Consulting, Windows Server, Microsoft Exchange, VMware, Active Directory, A+ Certified, Servers, Computer Hardware, Information Technology, Troubleshooting, Windows 7, System Administration, Hyper-V, Networking, Operating Systems, SharePoint, Microsoft Certified..., Windows Server 2003, Video Course Development, Instructor-led Training, Network Design, Hosted Microsoft...
Education
American Intercontinental University 2002 — 2005
BS, Information Technology
New Horizons and Entré Computer Solutions
Bachelor of Science; Associate of Arts, Information Technology; Business Administration
Hewlett-Packard April 2012 - Present
HP Enterprise Services August 2010 - April 2012
Hewlett-Packard October 2009 - August 2010
Electronic Data Systems (EDS) (Now part of HP) August 2006 - November 2009
Electronic Data Systems (EDS) (Now part of HP) 2009 - 2009
Valassis April 2004 - August 2006
Compuware Corporation February 1997 - April 2004
New Horizons Computer Learning Center April 1992 - February 1997
Michigan Computer Institute January 1991 - April 1992
PennCorp Financial Services July 1990 - November 1990
Skills
PMI PMP Certification, PMP, Certified Scrum Master..., Certified Scrum Product..., SDLC, Program Management, Integration, PMO, Outsourcing, CRM, Process Improvement, Enterprise Software, Software Development, Project Management, Management, Leadership, ERP, Management Consulting, Testing, IT Strategy, Solution Architecture, Data Center, IT Service Management, Project Portfolio..., Information Technology, Service Delivery, IT Outsourcing, ITIL, SQL, MS Project
Education
Central Michigan University 1989 — 1990
Master of Business Administration (MBA), Business Information Systems
Central Michigan University 1985 — 1989
Bachelor of Science in Business Administration (BSBA), Major in Management with minor in Economics.
Central Michigan University 1985 — 1989
Bachelor of Science (BS), Major in Industrial/Organizational Psychology with minor in Political Science
NetCom Learning January 2013 - Present
NetCom Learning June 2012 - Present
NetCom Learning September 2010 - Present
New Horizons Computer Learning Center October 1996 - June 2010
Cowboy Brothers Trading Co. January 1992 - September 1996
Skills
Solution Selling, Sales Process, VMware, Salesforce.com, Cold Calling, Sales Management, Account Management, Cloud Computing, Virtualization, Sales, Management, Cisco Technologies, Enterprise Software, CRM, Business Development, Direct Sales, Training, New Business Development, SaaS, Team Leadership, SharePoint, Managed Services, Customer Service, Networking, Professional Services, Team Building, Marketing, Selling, B2B, Vendor Management, Leadership
Education
City University of New York 1986 — 1990
BS, Managment of Information Services
The Development Project July 2011 - Present
Remington College May 2008 - November 2012
New Horizons Computer Learning Center August 2007 - March 2008
AAA East Central June 1990 - December 2005
St. Christopher Church June 1995 - June 2004
Skills
Coaching, Leadership Development, Career Development, Resume Writing, Interviews, Curriculum Design, Organizational..., Employee Relations, Customer Service, Career Counseling, Public Speaking, Sales Management, Business Development, Talent Acquisition, Higher Education, Human Resources, Admissions, Event Planning, Nonprofits, Public Relations, Strategic Planning, Community Outreach, Team Building, Hiring, Sales, Time Management, Management, Policy, Strategy
Education
Art Institute of Pittsburgh 1986 — 1988
Associates, Fashion Merchandising
UtiliSec July 2011 - Present
SANS Institute June 2011 - Present
Black Hat April 2010 - Present
InGuardians June 2008 - July 2011
JetBlue Airways March 2006 - July 2008
ITT Technical Institute June 2004 - June 2008
Meeas Technology December 2001 - May 2008
Linux Networx June 2004 - September 2004
New Horizons Computer Learning Center December 2000 - December 2001
Skills
Control System Security, ICS Pentesting, SCADA Security, Computer Security, CISSP, Penetration Testing, Information Security, Vulnerability Assessment, Firewalls, Security, Network Administration, Computer Forensics, VPN, IDS, Network Security, Intrusion Detection, IPS, Security Audits, Cisco Technologies, Switches, Network Design, Disaster Recovery, Troubleshooting, CCNA, Encryption, Linux, Information Security..., Data Center, Networking, Servers, Information Technology, Cryptography, PCI DSS, Security Policy, Security Architecture..., TCP/IP, Vulnerability Management, Routing, Security Training
Education
American InterContinental University 2002 — 2002
MBA, International Technology
Brigham Young University 1997 — 2000
BS, Education (Computer Science & Electrical Engineering)
Salt Lake Community College 1997 — 1997
AS, General Education
College of Eastern Utah 1994 — 1995
--, General Education
Dr Pepper Snapple Group November 2013 - Present
Dr Pepper Snapple Group August 2012 - Present
Dr Pepper Snapple Group January 2012 - August 2012
Freese and Nichols September 2008 - April 2011
Health Stream August 2005 - May 2007
SPI December 2004 - August 2005
Premier Companies May 2004 - October 2004
Wachovia Securities September 2003 - March 2004
New Horizons, Computer Learning Center December 2000 - July 2003
McCain & Co January 2003 - May 2003
Skills
Customer Service, Leadership, Management, Microsoft Office, Outlook, Recruiting, Team Building, Software Documentation, Sales, SAP, Process Improvement, Accounts Payable, Contract Management, Human Resources, Inventory Management, Invoicing, Lotus Notes, Data Entry, Marketing, Strategic Planning
Education
Belmont University 2000 — 2003
Bachelor of Business Administration, Music Business; Marketing Emphasis
South Plains College 1997 — 2000
Associate Degree, Commercial Music
YAI Network October 2010 - Present
New Horizons Computer Learning Center May 2008 - October 2010
Skills
VMware, DHCP, Active Directory, Windows Server, Servers, VPN, Firewalls, Network Administration, TCP/IP, Routers, Switches, Group Policy, Citrix, WAN, System Administration, Network Engineering, Software Installation, SAN, Security+, Cisco Routers, Hardware, Windows 7, Cluster, Microsoft Certified..., Networking
Education
Adelphi University 2000 — 2003
Masters, Education
Binghamton University 1996 — 1998
Bachelors, Accounting
New Horizons Computer Learning
Hewlett-Packard July 2012 - Present
Case Progression, LLC May 2010 - Present
Hewlett-Packard March 2011 - July 2012
Coding Inertia LLC February 2011 - March 2011
Litster Frost Injury Lawyers February 2005 - February 2011
New Horizons Computer Learning Center April 2003 - February 2005
Skills
Grails, Continuous Delivery, SQL, ASP.NET MVC, XML, Microsoft SQL Server, Agile Methodologies, SharePoint, jQuery, C#, Databases, MySQL, PHP, Virtualization, Microsoft Excel, CSS, Web Applications
Education
Boise State University 2004 — 2010
BBA - Information Technology Management, Development Emphasis
XG Ventures November 2012 - Present
U.S. Balloon Mfg. Co., Inc. July 2011 - Present
U.S. Balloon Mfg. Co., Inc. November 2009 - July 2011
New Horizons Computer Learning Center November 2007 - January 2009
New Horizons Computer Learning Center January 2007 - November 2007
New Horizons Computer Learning Centers September 2004 - January 2007
CareerCoaches, LLC August 2003 - September 2004
Skills
Email Marketing, E-commerce, Marketing, Online Marketing, Direct Marketing, SEO, Online Advertising, Marketing Management, Sales, Project Management, Management, Social Media Marketing, Digital Marketing, Web Design, Strategy, Entrepreneurship, Marketing Communications, Web Project Management, Customer Service, Advertising, Gamification, Social Networking, Lead Generation, Marketing Strategy, Web Analytics, Business Strategy, Leadership, Competitive Intelligence, MS Project, Graphic Design, Marketing Project..., Account Management, Social Media, Strategic Planning, B2B, Google Analytics, CRM, Team Leadership, Trade Shows, Product Development, Analytics, Website Development, Product Marketing, Web Marketing, SEM, Responsive Web Design, New Business Development, Business Development, Microsoft Office
Education
New York University 2011 — 2011
Borough of Manhattan Community College
Some college coursework completed.
Heartland Payment Systems June 2015 - Present
Rackspace, the #1 managed cloud company November 2014 - Present
tw telecom November 2013 - November 2014
Webhead February 2012 - December 2012
The Greater San Antonio Chamber of Commerce 2011 - 2012
Avnet February 2004 - May 2011
New Horizons Computer Learning Center June 2003 - January 2004
Avnet October 2000 - April 2003
MicroAge October 1994 - September 2000
Skills
Consultative Selling, Microsoft Office, Direct Sales, Sales Process, Cloud Computing, Selling, Start-ups, Forecasting, Storage, Sales, Sales Operations, New Business Development, Management, Marketing, Virtualization, Account Management, Business Development, Customer Service, Enterprise Software, Leadership, SaaS, Training, Cold Calling, Program Management, Solution Selling, Salesforce.com, Disaster Recovery, Direct Marketing, Channel Partners
Education
Arizona State University 1990 — 1994
Bachelor of Arts, Psychology
Northern Arizona University 1988 — 1990
EXCELLENT PERFORMANCE SERVICE October 2001 - Present
271st HR CO US Army Reserve January 2007 - January 2015
HUMANA/PSS PATHFINDERS, inc. October 2006 - October 2006
SISTEMA UNIVERSITERIO ANA G. MEDEZ (UMET) June 2006 - June 2006
INSTUTUTO DE BANCA May 2001 - October 2001
GRUPO MULTIDICIPLINARIO PSICOTERAPEUTICO (GMP) January 2001 - May 2001
NEW HORIZONS COMPUTER LEARNING CENTER May 2000 - February 2001
ASIFAL - (CONSORCIO SUR CENTRAL) January 1995 - May 2000
ADVANCE DEVELOPTMENT CONSULTANT July 1994 - December 1994
STERN’S August 1991 - June 1994
Skills
Management, Human Resources, Microsoft Office, Customer Service, Personnel Management, Security Clearance, Postal Regulations, Network Administration, Computer Network..., Social Networking, Supervisory Skills, Staff Supervision, Team Management, Account Management, Operations Management, Military Operations, Typing, Data Entry, Databases, Statistical Data..., Project Management, AS400 Administration, Microsoft Excel, Microsoft Word, Word Processing, Microsoft Publisher, Workforce Management, Workforce Development, Man Power, Army, Supply Management, Employee Training, Employee Relations, Employee Management, Customer Experience, Customer Satisfaction, Microsoft Operating..., Novell Certified, Windows Server, Accounting, Risk Assessment, Vulnerability Assessment, RPG III, Clerks, Employee Orientations, managemenet information..., Empathy, Proactive Monitoring, Highly responsible, Payroll
Education
Inter American University of Puerto Rico-Ponce 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.69
Inter American University of Puerto Rico-Guayama 2000 — 2004
12 credits transferred from Jersey City State College and completed first 35 credits, BBA Human Resources Management, 3.57
Netwrix Corporation August 2015 - Present
Unitek Education October 2014 - August 2015
Important NetApp Training Information 2015 - 2015
New Horizons Computer Learning Centers of Southern California 2011 - October 2014
California Property Tax Associates June 2010 - November 2011
Verengo Solar Plus September 2009 - June 2010
Tooling U December 2007 - November 2009
California Professional Development November 2005 - September 2007
New Horizons Computer Learning Center 2000 - 2005
Skills
Training, Management, CRM, Sales Operations, Solution Selling, Sales, Salesforce.com, Account Management, Sales Process, New Business Development, Direct Sales, Project Management, Sales Management, Selling, Leadership, B2B, Customer Service, Strategic Planning, Team Building, Microsoft Office, Budgets, Team Leadership, Negotiation, Organizational..., Strategy, Key Account Management, Learning Management..., Microsoft Excel, Channel, Outlook, Microsoft CRM, Microsoft Word, Customer Relations, PowerPoint, Consultative Selling, Contact Management, Sales Support, Key Account Development, VSP 5, Excel, MS CRM Dynamics, Word, Enterprise Account..., Lead Generation, Networking, Business Development, Marketing, Enterprise Software, Program Management, Vendor Management
Education
California Polytechnic State University-San Luis Obispo 1969 — 1971
Pursued BS
CSX Technology October 2012 - Present
CSX Technology November 2010 - October 2012
CSX Technology November 2008 - November 2010
Randstad November 2007 - November 2008
New Horizons Computer Learning Center May 2006 - August 2007
Sanford Brown Institute March 2005 - February 2006
University of Phoenix April 2001 - February 2005
Radio Shack 1996 - 2001
Pizza Hut 1989 - 1992
Skills
Troubleshooting, Customer Service, Computer Hardware, Process Scheduler, Payroll, Benefits Administration, Technical Support, Mainframe, Finance, Quality Control, Administrative..., Web Site Production, Access, Training, Visio, Project Management, Citrix, Disaster Recovery, SharePoint, Analysis, Quality Assurance, Program Management, Management, Process Improvement, Change Management, Vendor Management, High Organizational..., Software Documentation, Team Building
Education
University of Phoenix 2003 — 2004
Masters of Science, Computer Information Systems
University of Phoenix 2001 — 2003
Bachelor of Science, Business Administration
Broward College 1991 — 1993
Associates, Liberal Arts
Coral Springs High School
Phi Sigma Sigma
ZIM Intergrated Shipping Service LTD November 2009 - June 2015
NORTON LILLY CORP. January 2007 - April 2008
EMIRATES SHIPPING January 2007 - April 2008
NEW CAMPAIGN August 2000 - July 2006
SQM North America January 1998 - May 1999
NEW HORIZONS COMPUTER LEARNING CENTER September 1997 - May 1998
RUGMAKER March 1996 - July 1997
S HAYIM March 1996 - July 1997
H MUEHLSTEIN January 1985 - January 1995
SCOFIELD REALTY January 1977 - December 1993
Skills
Logistics, Shipping, Freight, International Shipping, Customer Service, Container, International Logistics, Ocean, Transportation, Purchasing, International Trade, Import, Microsoft Excel, Supply Chain Management, Ports, Logistics Management, Transportation..., Export, Supply Chain, Microsoft Office, Negotiation, Maritime, Trucking, Manufacturing, Inventory Management, Microsoft Word, Inventory Control, Truckload, Ocean Freight, Maritime Operations, Packaging, Materials Management, Import Export, Hazardous Materials, SAP, Procurement, Distribution Center..., Human Resources, EDI, Supervisory Skills, Vessel Operations, Documentations, Fleet Management, Reefer, Distribution, Rail, WIP, Plastics, Industrial Chemicals, Container Terminals
Education
Arcadia University 1973 — 1974
Bachelor’s Degree, Education
University of Bridgeport 1971 — 1972
Education
Norwalk Community College 1970 — 1971
Liberal Arts and Sciences/Liberal Studies
Arbor Commercial Mortgage February 2013 - Present
Kelly Antifonario August 2007 - February 2013
Frost & Sullivan July 2009 - December 2010
Koi Marketing Group August 2007 - August 2008
American Home Mortgage January 2007 - August 2007
New Horizons Computer Learning Center November 2005 - January 2007
Maximum Computer Systems September 2000 - November 2005
Skills
Lead Generation, Event Management, Marketing Communications, Music Industry, Project Management, Online Marketing, Conferences, Event Planning, Marketing, Press Releases, Email Marketing, Advertising, New Business Development, Trade Shows, Digital Marketing, Management, Sales Management, CRM, Strategic Planning, Sponsorship, Social Media, Social Media Marketing, Integrated Marketing, B2B, Public Relations, Newsletters, Market Planning, Sales, Direct Marketing, Relationship Marketing, Budgets, Online Advertising, Market Research, Marketing Strategy, B2B Marketing, Mobile Marketing, Brand Management, Brand Awareness, Digital Media, Brand Development, Social Networking, Editing, Copywriting, Media Relations, Marketing Management, SEO
Education
New York University 2002 — 2003
Certificate, Meeting and Events Management
Bridgewater State University 1996 — 2000
BA in Communications, Public Relations, Marketing, Education
Smithtown
QuickStart Intelligence June 2015 - Present
MLT/Instructing Technologies November 2011 - Present
Inacom Learning - CoreBTS May 2006 - September 2011
PC Productivity (PC Pro Schools) 2003 - 2006
Productivity Point 2001 - 2003
PC Productivity 1997 - 2001
New Horizons Computer Learning Center 1996 - 1997
Skills
Training, Microsoft Certified..., Instructor-led Training, A+ Certified, Technical Training, CompTIA, Active Directory, Security, Teaching, Networking, MCITP, Microsoft Certified..., Staff Development, Teaching Adults, Microsoft Technologies, Windows 7, Windows Server, Troubleshooting, Virtualization, MCDST, Technical Support, MCSE, NET+, HDA, Servers, DHCP, XP, Team Leadership, Group Policy, MCSE Advanced Server..., MCSA Server 2012, MCTS, Comptia Healthcare IT, Microsoft Certified...
Education
Aurora University
MA, Counseling Psychology
Northeastern Illinois University
BA, Psychology
Elk River School District #728 April 2014 - Present
Brandy's Boutique November 2012 - Present
Origami Owl December 2012 - Present
Thirty-One Gifts September 2012 - January 2015
Seeking Full Time Employment November 2011 - November 2012
Globe Education Network April 2009 - October 2011
PACT (Professional Association of Computer Trainers) June 2010 - June 2011
New Horizons of Minnesota February 2006 - April 2009
New Horizons of Minnesota November 2004 - February 2006
New Horizons Computer Learning Center September 2000 - November 2004
Skills
Community Engagement..., Social Media Strategies, Educational Technology, Team Leadership, Public Relations, Public Speaking, Blogging, Microsoft Office, LinkedIn, Government Relations, Career Advising, Higher Education..., Networking, Community Engagement, Business Networking, Higher Education, Leadership, SMO, E-Learning, Career Counseling, Adult Education, Event Planning, Training, Staff Development, Social Media, Event Management, Non-profits, Recruiting, Instructional Design, Social Networking, Marketing, Direct Sales, Sales, Fundraising, Budgets, Management, Strategic Planning, Community Development, Time Management, Customer Service, Leadership Development, Marketing Strategy, Strategy, Strategic Partnerships, Career Development, Employee Training, Management Consulting, Coaching, Team Building, Organizational...
Education
Globe University 2010 — 2012
Master of Business Administration (MBA)
Arkansas State University 1991 — 1995
BSE
Hot Springs High School 1988 — 1991
General
CarGurus January 2015 - Present
Zipcar January 2013 - December 2014
Zipcar October 2010 - January 2013
Tuck School of Business November 2008 - June 2011
Mimeo.com August 2007 - July 2008
New Horizons Computer Learning Center February 2006 - August 2007
Ricoh Business Solutions September 2004 - February 2006
EBSCO October 2003 - July 2004
Skills
Salesforce.com, Sustainable Transport, Leadership, Training, Management, Social Media Marketing, Market Research, Marketing, CRM, Social Media, Competitive Analysis, Account Management, Event Planning, Selling, Public Speaking, Sales, Strategy, Marketing Strategy, Sales Management, Social Networking, Pricing, Business Development, Strategic Partnerships, Cold Calling, Start-ups, Lead Generation, Sales Process
Education
College of the Holy Cross 1999 — 2003
BA
trustaff March 2010 - Present
New Horizons Computer Learning Center February 2008 - January 2010
trustaff 2009 - 2010
Skills
Selling, Recruiting, Staffing Services, Temporary Staffing, Cold Calling, New Business Development, Contract Recruitment, CRM
Education
Cincinnati State Technical and Community College
Associates, Business/Marketing
California Southern University June 2010 - Present
North Orange County Regional Occupational Program May 2005 - April 2009
Saddleback Valley Community Church 2009 - 2009
Coastline Regional Occupational Program September 2000 - May 2005
North Orange County Regional Occupational Program September 1997 - July 2000
Venturi Staffing/Thomas Temporaries June 1998 - June 2000
New Horizons Computer Learning Center August 1994 - April 1998
Skills
Curriculum Design, Teaching, Analysis, Educational Technology, Microsoft Office, Customer Service, PowerPoint, Web Design, E-Learning, Instructional Design, Higher Education, Staff Development, Distance Learning, Student Development
Education
Concordia University-Irvine 2010 — 2013
Master of Arts Degree, Education
California State University-Long Beach 1998 — 2001
Occupational Studies
California State University-Fullerton 1974 — 1979
BA, Theatre Arts
GUI Visions Web Agency 1997 - Present
New Horizons Computer Learning Center December 1997 - November 2002
La Paloma Lodge, Drake Bay, Costa Rica 1996 - 1997
Youth For Understanding 1992 - 1995
Skills
Project Management, E-commerce, Management, Leadership, Team Building, Account Management, Project Planning, Web Development, Entrepreneurship, Training, Social Media, Public Speaking, Strategic Planning, Social Media Marketing, Microsoft Office, Customer Service, Marketing, Program Management, Team Leadership, Process Improvement, Social Networking, Marketing Strategy, Program Development, Instructor-led Training, Sales, New Business Development, Start-ups, Online Marketing
Education
American University 1991 — 1993
MA, International Communications
St. Edward's University 1987 — 1991
BA, International Relations
New Richmond High School 1983 — 1987
Nemours February 2015 - Present
KSI Consulting January 2011 - Present
Nemours April 2012 - January 2015
Nemours July 2006 - April 2012
Title Resource Group August 2005 - June 2006
CORA Services December 2001 - August 2005
New Horizons Computer Learning Center 2000 - 2004
Skills
Disaster Recovery, Security, Active Directory, Troubleshooting, Technical Support, Software Documentation, Information Security..., ITIL, Incident Management, Malware Analysis, Network Security, HIPAA, Vulnerability Assessment, SharePoint, BMC Remedy, PCI DSS, Networking, Computer Forensics, Knowledge Management, Technical Documentation, Root Cause Analysis, Change Control, Service Desk, Risk Analysis, CEH, Security+, Security Awareness, Certified Knowledge..., Virtualization, Penetration Testing, CISSP, Operating Systems, Information Security, Compliance, Ethical Hacking, McAfee ePO, McAfee DLP, Splunk
Education
Andrew Jackson University
Bachelor's degree
SANS Institute 2015 — 2015
GCED - Certified Enterprise Defender
McAfee University 2014 — 2014
McAfee ePolicy Orchestrator
SANS Institute 2010 — 2010
GIAC Certified Incident Handler
SANS Institute 2009 — 2009
New Horizons Computer Learning Center 2007 — 2007
Community College of Philadelphia
Montana Mobile Marketing January 2011 - Present
Montana Softubs April 2007 - September 2011
Missoula Independent 2002 - 2007
Invizeon 2001 - 2002
New Horizons Computer Learning Center 1999 - 2001
Skills
SEO, Social Media, Social Media Marketing, Event Planning, Facebook, Advertising, Sales, Sales Management, Email Marketing, Marketing, Online Marketing, Online Advertising, Social Networking, Small Business, Mobile Marketing, Customer Service, Entrepreneurship, Brand Development, Marketing Strategy, Web Marketing, Direct Marketing
Education
Arizona State University 1980 — 1984
Music Therapy
James Mason Centers for Recovery May 2015 - Present
Utah Wedding Officiant February 2005 - Present
Salt Lake Behavioral Health, LLC May 2014 - May 2015
Family Counseling Center May 2014 - May 2015
ClientTrack January 2014 - May 2015
ALSCO General Office May 2006 - December 2013
New Horizons Computer Learning Center September 2005 - May 2006
Department of Workforce Services January 2005 - September 2005
Ogden Community in Action Center January 2004 - March 2004
Skills
Group Therapy, Family Therapy, Adolescent Therapy, Addiction Recovery, Mental Health Counseling, Youth Work, Youth At Risk, Training, Youth Ministry, Public Speaking, Management, Customer Service, Team Building, Teaching, Coaching, Human Resources, Leadership Development, Marketing, Software Documentation, Program Management, Workshop Facilitation, Lifestyle Coaching, Team Leadership, Wedding Officiant, Pastoral Counseling, Grief Counseling, Youth Mentoring, Youth Programs, Youth Empowerment, Adolescents
Education
Argosy University 2013 — 2015
Master's degree, Marriage and Family Therapy/Counseling
Holmes Institute 2007 — 2009
Graduation Diploma, Practitioner
Weber State University 1998 — 2004
Bachelors, Social Work
LDS Institute of Religion 1998 — 1999
Graduation Diploma, Religion/Religious Studies
TSI - A Transworld Systems Company September 2014 - Present
J.C. Christensen & Associates, Inc. (JCC) April 2013 - September 2014
Windham Professionals November 2009 - April 2013
Southwest All Stars, Inc. May 2003 - June 2011
AllianceOne Receivables Management Inc. January 2006 - November 2008
iQor June 2003 - January 2006
Thomson Reuters December 2002 - June 2003
New Horizons Computer Learning Center May 2002 - December 2002
Skills
Account Management, Business Development, Strategic Planning, Forecasting, Sales, New Business Development, Team Building, Customer Service, Salesforce.com, Management, CRM, Finance, Business Strategy, Budgets, Leadership, Negotiation, Risk Management, Executive Management, Credit, Outsourcing, Solution Selling, Business Analysis, Sales Management, Contract Negotiation, Project Management, Program Management, Marketing, Training, Coaching, Process Improvement, Analysis, Start-ups, Financial Analysis, Sales Process, Operations Management, Customer Retention, Selling, Banking, Direct Sales, Lead Generation, Business Process..., Credit Cards, Team Leadership, Financial Services, Portfolio Management, Insurance, Strategy, Customer Satisfaction, Recruiting, Customer Experience
Education
Augsburg College 2009 — 2011
MBA, Master's of Business Administration
University of Wisconsin-River Falls 1997 — 2002
B.S., Marketing Communications/English
New Horizons Computer Learning Centers May 2011 - Present
New Horizons Computer Learning Centers August 2010 - May 2011
New Horizons Computer Learning Center February 2008 - November 2010
Bloomingdale's May 2005 - January 2008
Skills
Customer Service, Software, Microsoft Office, Outlook, Account Management, Microsoft Excel, Training, Sales, PowerPoint, Team Building, Cold Calling, Team Leadership, Windows 7, Time Management, Salesforce.com, Management, Project Management, Customer Satisfaction, Inventory Management, Data Entry, Budgets, Microsoft Word, Leadership, CRM
Education
Medgar Evers College 2007 — 2009
Associates, Behavioral Psychology
John Jay College of Criminal Justice
Ascensus August 2009 - Present
CUNA Mutual Group September 2001 - July 2009
New Horizons Computer Learning Center April 1995 - June 2001
New Horizons Computer Learning Center April 1999 - May 2000
New Horizons Computer Learning Center May 1998 - March 1999
Wisconsin Institute of CPAs May 1992 - April 1995
Skills
Training, Instructor-led Training, Training Delivery, Staff Development, E-Learning, Software Documentation, Microsoft Office, Customer Service, Project Management, Access, Microsoft Word, Microsoft Excel, Curriculum Development, Customer Relations, Adult Education, Software Training
Education
Carroll University 1987 — 1991
BS, Business Administration
MegaChess March 2012 - Present
John Galt Consulting, LLC August 2011 - Present
Expense Reduction Analysts April 2005 - August 2011
Management Recruiters International 2001 - 2002
New Horizons Computer Learning Center 1997 - 2001
Skills
Account Management, Acquisition Integration, Adult Education, Business Strategy, Contract Negotiation, Direct Sales, Executive Coaching, Franchise Consulting, Franchising, Leadership Development, Management Consulting, Market Penetration, Marketing Strategy, New Business Development, Organizational..., Professional Services, P&L Management, Sales Management, Sales Process, Start-ups, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Profit Maximization, Turn Around Management, Business Development, Selling, Entrepreneurship, Profit, Training, Management, Lead Generation, Consulting, Small Business, B2B, Coaching, Leadership, Sales, Program Management, Performance Management, Product Development, Executive Management, Mergers & Acquisitions, Business Planning, International Business, Competitive Analysis, Business Process..., Business
Education
Boston College 1976 — 1980
BS, Finance & Accounting
Scantron Corporation March 2012 - Present
St. Conti Communications August 2005 - Present
Self Employed February 2003 - Present
Knowledge Alliance May 1998 - February 2003
Prosoft Learning September 1995 - April 1997
New Horizons Computer Learning Center January 1994 - March 1995
Skills
Technical Training, Writing, Public Speaking, Network Administration, Network Design, TCP/IP, Computer Graphics, Adobe Illustrator, Photoshop, Microsoft Windows, Microsoft Office, Open Source Software, Open/Libre Office, Apple Macintosh, Wireless Networking, Network Security, Web Design, HTML + CSS, Windows, HTML, Software Documentation, Active Directory, Operating Systems, Technical Writing, DHCP, Windows 7, Databases, Illustrator, Firewalls, E-Learning, Microsoft SQL Server, Security, Networking, Computer Hardware, Mac, Routers, SQL, SQL Server Management..., SharePoint, System Deployment, Windows Server, Troubleshooting, Microsoft Exchange, OS X, Hardware, Servers, System Administration, Virtualization, VMware, DNS
Education
California State University-Fullerton 2005 — 2007
BA, Communications - Public Relations
Fullerton College 2004 — 2005
AA, Liberal Arts
California State University-Long Beach 1985 — 1988
Speech Communications
Lakewood High School 1982 — 1985
Cleanint, LLC August 2012 - Present
B&R Business Development July 2013 - Present
Better Business Bureau - Austin TX March 2009 - August 2012
Austin Construction Equipment May 2008 - February 2009
Dell, Inc January 2007 - April 2008
New Horizons Computer Learning Center September 2004 - December 2006
Sheshunoff Information Services 2004 - 2005
Harte-Hanks January 2003 - November 2003
Skills
Sales, Account Management, New Business Development, Sales Management, B2B, Business Development, Marketing, Salesforce.com, Customer Service, Negotiation, Social Media, Marketing Strategy, Direct Sales, Lead Generation, Strategic Planning, Healthcare, Infection Control, SalesPro, Entrepreneurship, Start-ups, Online Marketing, Project Management, Channel Partners, Process Improvement, Training, Strategy, Sales Operations, Selling, Sales Process, Product Marketing, Team Building, Cold Calling, Leadership, Sales Presentations, Market Research, Management
Education
Abilene Christian University 1996 — 2002
BA, Art
Self-Employed June 2002 - Present
Pace University January 2009 - January 2015
SAI Global November 2005 - January 2009
New Horizons Computer Learning Center September 1999 - August 2002
Skills
Visio, Outlook, PowerPoint, Access, Adobe Acrobat, Crystal Reports, Drupal, ProClarity, Instructional Design, Microsoft Office, SharePoint, Windows, Photoshop, Process Engineering, Process Improvement, XP, Flash, Business Analysis, Data Analysis, Troubleshooting, Technical Training, Database Administration, Public Speaking, Strategic Planning, Lotus Notes, Microsoft Excel, E-Learning, Software Documentation, Change Management, Training, Leadership, MS Project, Management, Project Management, Databases, Microsoft Word, System Administration, Staff Development, Human Resources, Windows 7, Consulting, Web Design, Technical Support, Program Management, Technical Writing, Information Technology, OS X, IT Management, Disaster Recovery, SQL
Education
Pace University 2009 — 2011
Master of Science, IT
College of the Holy Cross 1994 — 1999
BA, Theater
Convent of the Sacred Heart 1989 — 1994
Highschool Diploma, College Preparatory Curriculum
Kieckhafer, Schiffer & Company LLP June 2006 - Present
The Daily Muse July 2012 - Present
KX 93.5 FM November 2012 - June 2013
RealWomenUnite.org July 2011 - January 2013
Ryan & Son Marine Services, LLC June 2010 - December 2012
alliantgroup, LP January 2006 - June 2006
RSM EquiCo January 2004 - June 2005
RSM EquiCo July 2003 - December 2003
New Horizons Computer Learning Center March 2001 - July 2003
MCI 1998 - March 2001
Skills
Customer Relations, Financial Reporting, Business Analysis, Analysis, Administration, Human Resources..., Global Human Resources..., Operations Management, Microsoft Excel, Business Strategy, Business Development, Business Networking, Management Consulting, HR Consulting, Strategic Consulting, Adobe Interactive Form..., Career Development..., Writing, Public Speaking, Published Author, Emotional Intelligence, Personnel Management, Strategy, System Administration, Customer Service, Human Resources, Organizational..., Leadership, Performance Management, Training, Talent Management, Management, Strategic Planning, Recruiting
Education
Chapman University 2007 — 2008
Masters, Human Resources Management
University of Phoenix 2003 — 2004
BS, Business Management
Hilton Worldwide August 2015 - Present
andymcnally.com June 2010 - Present
Cardinal Health April 2014 - August 2015
TEKsystems May 2013 - April 2014
AutoZone January 2012 - February 2013
Sullivan Branding September 2011 - December 2011
Thompson & Company November 2010 - October 2011
New Horizons Computer Learning Center July 2009 - June 2010
Calex Studio 1999 - July 2009
Fujitsu Computer Systems August 2004 - April 2006
Skills
Web Design, Dreamweaver, User Experience, Graphic Design, WordPress, Adobe Creative Suite, Social Media, Flash, Photoshop, Photography, Graphics, CSS, Illustrator, Vector Illustration, Interaction Design, Art, JavaScript, Web Development, HTML, Creative Direction, User Experience Design, Interactive Marketing, HTML 5, Rapid Prototyping, Information Architecture, Illustration, Website Development, Multimedia, Brand Development, Digital Illustration, User Interface Design, User-centered Design, Experience Design, Design Thinking, E-commerce, Social Media Marketing, Concept Development, Prototype, Sketching, Visual Thinking, Visual Design
Education
Christian Brothers University 1991 — 1996
Bachelor of Arts (BA), English Language and Literature/Letters
TechSherpas January 2005 - Present
TechSherpas 1999 - 2005
ExecuTrain 1996 - 1999
New Horizons Computer Learning Center 1991 - 1996
Education
Averett University 1992 — 1994
MBA, Business Administration
Concord University 1985 — 1989
BS, Business Administration
Sensei Project March 2013 - Present
Concept Hub, Inc October 2005 - Present
Atlanta Music Project October 2013 - August 2015
Robert Half Technology July 2005 - September 2005
EventStreams December 2004 - June 2005
New Horizons Computer Learning Center September 2002 - December 2004
Technical Advancement Group March 2002 - September 2002
DMSR (a Division of MAGIC) September 1998 - March 2002
Skills
social media, marketing, promotions, Social Media Development, Community Management, Content Strategy, Conversational Marketing, Marketing Strategy, Public Speaking, Competitive Analysis, Campaign Strategies, Brand Development, Social Media Marketing, Social Networking, Integrated Marketing, Marketing Communications, New Business Development, Digital Strategy, Facebook, Social Media, Marketing, Promotions, Copywriting, Online Marketing, Digital Marketing, Digital Media, Mobile Marketing, Entrepreneurship, New Media, Blogging, Creative Direction, Strategic Partnerships, Leadership, Email Marketing, CRM, Sales, Strategic Communications, Public Relations, Advertising, Business Development, SEO, SEM, Lead Generation, Online Advertising, Strategy, Start-ups, Internal Communications, Training, Management, Fundraising
Education
Florida State University 1996 — 1998
Bachelors, English, Creative Writing, Business, Marketing
Broward Community College 1990 — 1993
AA, History, Secondary Education
Berkshire Hathaway Home Services July 2004 - Present
Prudential Rubloff Properties January 2004 - Present
EZ Software Solutions April 2008 - April 2009
Software Spectrum December 2000 - August 2001
Mercator Software August 1999 - August 2000
New Horizons Computer Learning Center January 1994 - October 1998
New Horizons CLC 1994 - 1998
Platinum Technology May 1995 - August 1995
Interleaf, Inc June 1994 - April 1995
Skills
Selling, Sellers, Single Family Homes, Condos, Rentals, Sales, Negotiation, Marketing, Real Estate Development, Short Sales, Investment Properties, Account Management, Relocation
Education
Boston College 1985 — 1989
B.A., Business
Boston College
Bachelor of Arts, Business Administration and Management, General
Greenwave Systems Inc October 2013 - Present
Local Corporation January 2007 - October 2013
Local.com October 2005 - January 2007
Paciolan June 2004 - October 2005
SafeNet March 2004 - June 2004
Rainbow Technologies December 2002 - June 2004
New Horizons Computer Learning Center June 2002 - November 2002
Washington Mutual May 2001 - February 2002
Fair Isaac April 1999 - April 2001
HNC Software April 1999 - April 2001
Education
Chapman University 1993 — 1996
M.S., HR Managment
Chapman University
B.S., Sociology
Humboldt State University December 2010 - Present
Web2oh.com August 2010 - September 2011
University of Portland June 2007 - July 2010
Global Real Estate Network November 2009 - March 2010
New Horizons Computer Learning Center 2005 - June 2007
Skills
Moodle, Captivate, E-learning, Educational Technology, Teaching, Public Speaking, Distance Learning, Writing, Microsoft Office, Technical Writing, Instructional Design, Instructional Technology, Online Training, Higher Education, Learning Management, Classroom Instruction, Instructor-led Training, Training Delivery, Editing, Technical Training, Mentoring, E-Learning, Classroom, Coaching, Training, Program Management, Adult Education, Learning Management..., Employee Training, Project Management, Staff Development, Team Leadership, Leadership, Curriculum Design, Curriculum Development, Leadership Development, Program Development, Project Planning, Administration, Organizational..., Camtasia, Grant Writing, Career Development, Human Resources, Career Counseling, Resume Writing, Blended Learning
Education
California Lutheran University 1990 — 1994
Education, California Clear Teaching Credential
California Lutheran University
Teaching Credential, Education
Oracle April 2015 - Present
jazmine duke, llc January 2015 - Present
nimblejack LLC May 2014 - January 2015
Coty - philosophy March 2013 - April 2014
iAcquire August 2012 - March 2013
PCA SKIN May 2012 - August 2012
Empirical Marketing April 2011 - September 2011
Apollo Group March 2009 - April 2011
New Horizons Computer Learning Center October 2007 - February 2009
Skills
Project Execution, Business Strategy, Social Media, Process Improvement, Strategic Planning, Project Portfolio..., Project Implementation, MS Project, Client Relationship..., Digital Marketing, Mentoring, Cross-functional Team..., Program Management, Project Planning, Project Management, Team Leadership, Agile Project Management, Project Manager..., Enterprise Systems..., Business Process..., Project Server, Virtual Teams, Interactive Marketing, Mobile Technology, Communication Skills, Presenter, Template Creation, Data Collection, Voice of the Customer, Learning Management..., Magento, Leadership Development, Marketing Strategy, Clarizen, Basecamp, Management, Change Management, Web Analytics, Leadership, Analysis, Training, Event Planning, Product Development, Time Management, CRM, Strategy, E-commerce, Marketing, Team Building, Communication
Education
Arizona State University 2004 — 2010
Bachelors of Arts, Political Science
ADP January 2012 - Present
Kforce Inc. August 2010 - January 2012
STAFFMARK / Biomet, Inc. January 2010 - July 2010
OFFICETEAM / Diagnostica Stago, Inc. December 2008 - May 2009
NEW HORIZONS COMPUTER LEARNING CENTER December 2007 - September 2008
AUDIO RITE CORPORATION April 2006 - December 2007
DENDRITE INTERNATIONAL November 1996 - May 2001
SMITHKLINE BEECHAM CONSUMER HEALTHCARE January 1991 - January 1995
Skills
Data Analysis, Microsoft Office, Outlook, Word, Excel, Customer Service, Administrative Support, Access, Visio, Lotus Notes, PowerPoint, Administrative..., Software Documentation, Microsoft Excel, Training, Management, Analysis, Microsoft Word, Human Resources, Leadership
Education
Berkeley College 1987 — 1989
A.A.S., Secretarial Science
G.Brown LLC November 2014 - Present
Valet Waste September 2010 - November 2013
Silver & Associates TABC Contractor January 2013 - May 2013
Apex Seton Dell October 2012 - January 2013
Dell April 2012 - August 2012
Time Warner Cable August 2011 - December 2011
New Horizons Computer Learning Center May 2010 - November 2011
Fed Ex Ground September 2010 - September 2011
Outer Net July 2011 - August 2011
UPS Freight July 2007 - October 2008
Skills
A+ Certified, Network+, Class A CDL T& X, TWIC Card, MCTS Windows 7..., MCTS Active Directory..., MCTS 2008 Network..., Security+, Microsoft Certified..., CDL Class A, Configuration Management, Computer Hardware, Windows 7, Microsoft Certified..., Active Directory, Configurations, Troubleshooting, Technical Support, Servers, Software Installation, XP, Routers, Windows Server, Networking, Network Administration, Network Security, Cisco Technologies, Testing, Microsoft Exchange, Information Technology, Hardware, Management, Virtualization, TCP/IP, DNS, System Administration, System Deployment, Operating Systems, VMware, DHCP, Printers, SAN, Citrix, Security, Windows, Training, Wireless Networking, Help Desk Support, Disaster Recovery, Laptops
Education
NEW HORIZONS OF 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
Certifications, I.T.
Medical SonographyVirginia College 2009 — 2010
Virginia College 2009 — 2010
Austin Community College
Certificate, Real Estate
Pediatric Home Service June 2014 - Present
Capella University May 2013 - Present
Century College January 2012 - May 2013
Capella University December 2009 - May 2013
Capella University August 2009 - December 2009
Capella University August 2008 - August 2009
New Horizons Computer Learning Center April 2007 - June 2008
Minnesota School of Business February 2005 - April 2007
Minnesota School of Business February 2005 - October 2005
Bakers Square Restaurant October 1999 - February 2005
Skills
SharePoint, Process Improvement, Customer Service, Strategic Planning, Recruiting, PeopleSoft, Microsoft Office, Student Financial Aid, Admissions, E-Learning, Training & Development, Project Coordination, Team Building, Editing, Governance, Resource Management, Knowledge Management, Financial Aid, Supervisory Skills, Teamwork, Building Strong Teams, Team Motivator, Quality Assurance, Problem Solving, Change Management, User Experience, Organizational..., Newsletters, Mentoring, Nursing, Nursing Process, Peer Tutoring, Time Management, Nursing Documentation, Patient Safety, Patient Education, Presentations, Electronic Medical..., Delegation, Holistic Nursing, Employee Training
Education
Capella University 2014 — 2017
Bachelor's Degree, RN-to-BSN
Century College 2012 — 2013
Associate Degree, Nursing - Traditional Track
Century College 2010 — 2010
Certificate, Nursing Assistant
Minnesota School of Business 2006 — 2007
Master, Business Administration
Minnesota State University, Mankato 2000 — 2004
Bachelor of Science, Management: HR Management
Amicus Therapeutics November 2012 - Present
Amicus Therapeutics July 2012 - November 2012
Mitsubishi Tanabe Pharma Development America, Inc. January 2010 - July 2012
Amicus Therapeutics, Inc April 2008 - October 2009
PharmaNet, Inc May 2007 - April 2008
SkyePharma Inc March 2005 - May 2007
Idun Pharmaceuticals, Inc September 2003 - February 2005
ImClone Systems Incorporated March 2000 - May 2003
New Horizons Computer Learning Center January 1999 - March 2000
Huntington Learning Center May 1997 - October 1998
Skills
Clinical Trials, Regulatory Affairs, Regulatory Submissions, GCP, IND, FDA, CRO, NDA, Regulatory Requirements, Clinical Research, Clinical Operations, Protocol, Clinical Study Design, Pharmaceutical Industry, Software Documentation, eCTD, Sop
Education
Caldwell College 1989 — 1993
Bachelor of Arts, Elementary Education and English
Caldwell College 1989 — 1993
BA, Elementary Education and English; Extension
P.F. Chang's China Bistro September 2015 - Present
Scottsdale Community College May 2014 - Present
System Concepts Inc. May 2006 - August 2015
MICROS Systems Inc March 2004 - February 2006
New Horizons Computer Learning Center August 2000 - April 2004
Cyntergy Worldwide Support Solutions February 1999 - August 2000
Baymont Inn & Suites January 1998 - January 1999
Pine Hills Country Club 1990 - 1996
Skills
Integration, Microsoft SQL Server, Databases, Troubleshooting, SQL, Team Leadership, Project Management, System Administration, Windows, SharePoint, Operating Systems, Business Analysis, Knowledge Management, Training, Networking, IIS, Requirements Analysis, SDLC, Software Documentation, Testing, Software Development, Web Development, Software Implementation, Management, Analysis, Servers, Project Planning, Process Improvement, Business Intelligence, E-commerce, Vendor Management, Software Project..., Visio, HTML, Agile Methodologies, Product Development, IT Management, Enterprise Software, SaaS, Agile Project Management
Education
Arizona State University, W. P. Carey School of Business 2012 — 2013
M.S., Information Management (MSIM)
Lakeland College 1993 — 1997
B.A., Business Administration and Hospitality Management
World Publications Group. Inc. May 2012 - Present
Baystate Wine & Spirits February 2012 - April 2012
Stop & Shop Distribution Center June 2007 - September 2011
Veolia Environmental Services April 2005 - May 2007
New Horizons Computer Learning Center June 2003 - November 2004
Education
Bunker Hill Community College
BB&T March 2012 - Present
Wells Fargo Bank October 2005 - February 2012
Wells Fargo Financial October 2005 - June 2010
Unisyn Advertising September 2004 - April 2005
C2 Investment Group November 2003 - June 2004
Eastridge Technology, Inc December 2000 - July 2003
New Horizons Computer Learning Center June 1998 - December 2000
Skills
Lean Principles, Change Management, Process Development, Program Management, Project Management, Leadership Development, Cross-functional Team..., Strategy, Management, Customer Service, Process Simulation, Business Process, Sales, Training, Mergers & Acquisitions, Quality Assurance, CRM, Leadership, Banking, Risk Management, Team Building
Education
Wake Forest University 2003 — 2005
Master, Business Administration; Strategic Marketing and Entrepreneurship
Boston University 1994 — 1998
Bachelor of Arts, History
Mosaic April 2015 - Present
Charles Schwab November 2012 - April 2015
Chevron 2007 - 2010
Infineon Technologies 2003 - 2005
Infineon Technologies 1999 - 2003
Siemens Microelectronics 1997 - 1999
New Horizons Computer Learning Center 1996 - 1997
Skills
Project Management, Talent Management, Human Resources, Management, Recruiting, HRIS, Leadership, Strategic Planning, Process Improvement, Change Management, Team Leadership, Team Building, Program Management, Software Documentation, Project Planning, Leadership Development, Succession Planning
Education
Pennsylvania State University 1988 — 1995
Ph.D., Communication
American River College 1984 — 1988
Music
California State University-Sacramento 1984 — 1988
BA, Media Communication
CommunityWorks Inc. January 2015 - Present
Frame of Mind Coaching March 2014 - Present
ClearPoint Credit Counseling Solutions (as of 12.31.13) fka CredAbility February 2011 - January 2015
Ascend One Corporation October 2004 - January 2011
Manufacturers Financial Corporation March 2003 - October 2004
Washington Mortgage Company November 2002 - March 2003
American Family Funds April 2002 - September 2002
ICR Services, Inc, July 2000 - March 2002
New Horizons Computer Learning Center March 1998 - March 1999
John Hancock Mutual Life Insurance Co March 1996 - March 1998
Skills
Client Rapport, Client Assessment, Consumer Budget and..., Business Process..., Sales, Financial Analysis, Customer Acquisition, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Community Outreach, Financial Education, Public Speaking, Sandler, Microsoft Office, Credit Analysis, Credit Counseling, Consumer Behaviour, Consumer Budget Analysis, Analysis, Marketing, Team Building
Education
Case Western Reserve University 1983 — 1986
Clinical Psychology, Ph.D. Program
Case Western Reserve University 1979 — 1983
Bachelor of Arts (BA), Psychology
TechTarget July 2012 - Present
TechTarget, Inc November 2010 - June 2012
TechTarget, Inc December 2004 - November 2010
Bitpipe, Inc January 2000 - January 2004
Datamart, Inc January 1999 - January 2000
Professional Development Group January 1998 - January 1999
New Horizons Computer Learning Center January 1997 - January 1998
Skills
Product Management, Analytics, Business Development, Product Development, Strategic Planning, Web Design, Lead Generation, B2B Marketing, Online Advertising, Email Marketing, Product Marketing, Demand Generation, Online Lead Generation, Social Media Marketing, Salesforce.com, Web Analytics, Digital Marketing, B2B, Strategic Partnerships, Online Marketing
Education
Bentley University 1993 — 1996
Bachelor of Science, Economics
Peru High School
Vision..intuition.. Have the guts! Support Operations CenterNASCENT Technology, LLCJanuary 2012 - December 2012
Clear Retail Business Development, Inc January 2008 - January 2010
Convergent Acquisitions and Development January 2005 - January 2008
Ranger American January 2002 - January 2005
Walker Jordan Nissan January 2001 - January 2002
New Horizons Computer Learning Center January 1998 - January 2001
Skills
Sales Management, Account Management, Cold Calling, Salesforce.com, Direct Sales, Information Management, Information Technology, Microsoft Office, Leadership, Sales, Business Development, Customer Satisfaction, Team Building, Management, Customer Service, Marketing Strategy, Training, Marketing, New Business Development, Strategic Planning, Networking, Social Media Marketing, B2B, Negotiation
Education
Central Piedmont Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology, * National Honor Society
Gaston College 1991 — 1992
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
AT&T May 2011 - Present
SLD Consulting April 2009 - January 2012
Fair Isaac Corporation August 2007 - April 2009
EXCEL-WEST June 2004 - August 2007
CACI / EDS / NAVY MARINE CORP. INTRANET November 2002 - June 2004
IBM GLOBAL SERVICES / BOEING April 1996 - November 2002
IBM 1996 - 2002
New Horizons Computer Learning Center 1991 - 1995
Education
California State University-Long Beach 1979 — 1985
Bachelor of Arts, Recreation Therapy
Georgia State University November 2011 - Present
flexOD May 2007 - October 2011
ZCSterling January 2006 - April 2007
Bank of America December 2004 - January 2006
New Horizons Computer Learning Center 2001 - 2004
DuPont 1999 - 2001
Skills
Leadership Development, Team Building, Instructional Systems..., Employee Engagement, Individual/Team/Organiza..., Strategic Planning, 360 Feedback, Competency Building, Succession Planning, Action Learning, Change Management, Core Competences, Program Management, Training, Technology Needs..., Leadership, Instructional Design, Organizational..., Customer Service, Organizational..., Marketing, Human Resources, Talent Management, Management Consulting, Strategy, Sales, Performance Improvement, Consulting, Management, Performance Management, Workshop Facilitation, Project Planning, Employee Training, Career Development, Coaching, Organizational Design
Education
Valdosta State University
MS, Industrial/Organizational Psychology, Summa Cum Laude
University of Southern Mississippi
MEd, Adult Education, Magna Cum Laude
Valdosta State University
BA, Psychology, Summa Cum Laude
Chapman University
BS, Computer Science, Cum Laude
Valdosta State College
BS, Mathematics
Emory University
AA
Top Gun Sales Resources August 2013 - Present
TOP GUN SALES PERFORMANCE July 2011 - Present
TOP GUN SALES PERFORMANCE August 2011 - December 2011
FordHaven Consulting March 2011 - August 2011
New Horizons Computer Learning Center January 2007 - March 2011
New Horizons Computer Learning Center January 2004 - January 2007
New Horizons Computer Learning Centers June 2000 - January 2004
Just Results Lifestyle Studios January 1998 - June 2000
Roadway Express 1985 - 1998
Med America Health Systems 1984 - 1985
Skills
Training, New Business Development, Sales, Leadership, Leadership Development, Team Leadership, Process Improvement, Customer Service, Sales Management, Strategic Planning, Solution Selling, Marketing Strategy, Project Management, Account Management, Coaching, Sales Process, Public Speaking, Marketing, Salesforce.com, Team Building, Management, Business Development, Strategy, CRM, Lead Generation, Consulting
Education
Aquinas College 1981 — 1984
Bachelor of Science, Business Management and Psychology
Synecticsworld October 2004 - Present
Southern New Hampshire University October 2013 - Present
Linkage Incorporated March 2003 - October 2004
GTS Enterprises February 2001 - December 2001
Art Technology Group (ATG) January 2001 - November 2001
BEA Systems 1999 - 2001
New Horizons Computer Learning Center 1994 - 1999
Skills
Strategic Planning, Organizational..., Change Management, Product Development, Process Improvement, Strategic Planning..., Strategy Facilitation, Innovation Consulting, Creativity Coaching, Team Building, Learning and Development, Training Delivery, Consumer Insight, Primary Research, Strategy, Leadership Development, Sales, Business Strategy, Talent Management, Innovation Management, Cross-functional Team..., Leadership, Performance Management, Coaching, Training, Business Development, Customer Insight, Public Speaking, Executive Coaching, Business Process..., Workshop Facilitation, Management, Product Innovation, Program Management, Team Leadership, Management Consulting, Strategic Thinking, Employee Training, Marketing, Consulting, Sales Process, Enterprise Software, Market Research, Entrepreneurship, Marketing Strategy, Segmentation, Outsourcing, New Business Development, Positioning, Competitive Analysis
Education
Bentley University 1988 — 1992
BS, Marketing
RMHS
Pandesic 1999 - 2000
Pandesic (Intel-SAP Company) 1999 - 2000
Computer Utilization, Inc. 1997 - 1999
New Horizons Computer Learning Center 1995 - 1997
SAIC 1993 - 1995
US Army December 1984 - March 1987
Skills
Oracle, Databases, SQL, Disaster Recovery, Requirements Analysis, Unix, Business Analysis, Visio, Access, Linux, Windows 7, Vendor Management, Integration, Change Management, System Administration, Software Project..., Project Management, Windows, Software Documentation, Systems Analysis, Database Design, MySQL, Windows Server, Database Administration, Troubleshooting, Microsoft Office, Consulting, Government
Education
California State University-Sacramento 1990 — 1993
Bachelor of Science (BS)
Sacramento City College 1988 — 1991
AA
ServiceNow October 2011 - Present
Hewlett Packard December 2005 - 2011
Peregrine Systems August 1999 - December 2005
New Horizons Computer Learning Center August 1997 - August 1999
Council Travel 1992 - 1995
Club Med September 1989 - August 1992
American Savings Bank 1988 - 1989
Skills
Business Development, Project Management, E-Learning, SaaS, ITIL, Enterprise Software, IT Service Management, Cloud Computing, Team Leadership, Analytics, Professional Services, Agile Methodologies, IT Management, PaaS, Pre-sales, Solution Selling, CRM, Solution Architecture, Business Process, Requirements Analysis, Security, Change Management, SharePoint, HP, Technical Training, Training, Enterprise Architecture, Team Management, Data Center, Process Improvement, Product Management, Management, Leadership, Software Project..., Networking, Scrum, Integration, IT Strategy, Curriculum Development, Virtualization, Vendor Management, SDLC, Program Management, Salesforce.com, Business Intelligence, Business Analysis, Software Documentation, PMP, IT Operations, Sales Enablement
Education
State University of New York at Binghamton 1983 — 1987
Bachelor of Science (B.S.), Finance, General, 3.9 GPA
Dan Whitfield Consulting, LLC October 2014 - Present
ReachLocal April 2013 - September 2014
Dex Media August 2012 - April 2013
Ziplocal August 2009 - August 2012
ypOne Enterprises, Canada dba. PhoneGuide April 2009 - May 2010
ypOne Enterprises, U.S. May 2006 - April 2009
Verizon Information Services September 2002 - April 2006
New Horizons Computer Learning Center May 1999 - August 2002
Skills
SEM, Account Management, Online Advertising, Sales Management, Charismatic Leadership, B2B, Strategic Leadership, Sales Process, Strategic Visionary, Mobile Advertising, Sales Operations, Promotions, Cold Calling, Customer Retention, Contract Negotiation, Training, Entrepreneurship, Marketing Strategy, Advertising Sales, PPC, Lead Generation, Coaching, Advertising, Sales Presentations, Management, Local Search, Selling, Leadership, Competitive Analysis, Online Marketing, Team Building, Sales, Market Planning, SEO, Mobile Marketing, Digital Marketing, Social Media Marketing, New Business Development, Sales & Marketing..., Mobile Devices, Salesforce.com, Solution Selling, Direct Marketing, Strategic Partnerships, Selling Skills, Direct Sales, CRM, Channel Partners, Email Marketing, Marketing Management
Education
Bob Jones University 1976 — 1980
Bachelor's degree, Religion/Religious Studies
Rungtong, Co,. LLC. March 2009 - Present
Rungtong & Co. March 2009 - Present
Franchise Services, Inc. July 2004 - January 2009
New Horizons CLC 2000 - 2003
New Horizons Computer Learning Center 2000 - 2002
SMC Networks 1999 - 2001
Skills
Social Media Marketing, Management, Direct Marketing, Training, Direct Mail, Web Analytics, SEO, Lead Generation, Marketing Strategy, Interactive Marketing, Email Marketing, SEM, E-commerce, Marketing, Sales, Entrepreneurship, Online Marketing, Leadership, Business Development, Budgets, New Business Development, Online Advertising, B2B, Sales Management, Brand Development, Account Management, Retail, Graphic Design, Digital Marketing, Networking, Start-ups, Marketing Communications, Advertising, Web Marketing, Integrated Marketing
Education
Belmont University - Jack C. Massey Graduate School of Business 1994 — 1998
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Vigillo 2008 - 2014
Compli June 2007 - March 2008
Compli July 2006 - June 2007
Compli May 2002 - June 2006
Poorman-Douglas Corp. June 2001 - May 2002
Niku Corporation May 2000 - April 2001
New Horizons Computer Learning Center May 1997 - September 1998
Skills
SaaS, Salesforce.com, Enterprise Software, Product Management, Strategic Partnerships, CRM, Business Development, Account Management, Strategic Planning, Sales Process, Product Marketing, Cloud Computing, Team Building, Project Management, Solution Selling, New Business Development, Management, Sales, Risk Management, Leadership, Customer Satisfaction, Product Development, Business Analysis, Training, Process Improvement, Consulting, Professional Services, Start-ups
Education
Bowling Green State University
Bachelor of Music Education
University of Arizona College of Law
Juris Doctor
Maverick Solutions IT, Inc 1991 - Present
Logical Operations March 2014 - Present
Microsoft TechEd June 2007 - June 2013
Element K July 2008 - March 2011
Acuitus February 2009 - March 2009
NetCom Information Technology November 2007 - November 2008
Grandmasters, LLC May 2008 - May 2008
CompTIA February 2007 - October 2007
Notre Dame School August 2000 - August 2006
New Horizons Computer Learning Center August 1999 - June 2000
Skills
Security, Windows, Windows Server, Windows 7, Windows XP Pro, TCP/IP, DHCP, DDNS, DNS, Active Directory, Network Administration, Network Security, Wireless Networking, IEEE 802.11, 802.11n, MCITP, MCDST, MCT, Wireless Security, Server Administration, Computer Repair, Backup Solutions, Offsite Backup, NTFS, Web Hosting, CompTIA Network+, Burglar Alarm, Fire Alarm, CCTV, Access Control, CompTIA, Microsoft Certified..., MCSA, Networking, MCLC, MCSE, CompTIA A+, CompTIA Server+, CompTIA HTI+, CompTIA Convergence+, SMART Board, Intercom Systems, PADI Master SCUBA Diver, Realtor, Windows 8, Microsoft Surface, Windows Phone, Software Installation, Technical Support, Smartboard
Education
College of Mount Saint Vincent 2003 — 2006
MS, Education w/concentration in Instructional Technology
State University of New York Empire State College 2001 — 2002
BS, Information Systems
Rensselaer Polytechnic Institute 1987 — 1988
Engineering
Mamaroneck High School 1984 — 1987
High School Diploma, College Preparatory
Lucia Capital Group March 2011 - Present
RCG September 2007 - February 2011
Bear Stearns Asset Management September 2006 - June 2007
Williams Lea May 2004 - September 2006
Pro Unlimited / Temporary Staff at Goldman Sachs May 2003 - April 2004
New Horizons Computer Learning Center May 2002 - August 2002
Skills
Master of the Dark Arts, HTML, Dreamweaver, Photoshop, Windows, Microsoft Office, C++, Flash, Illustrator, Adobe Acrobat, Mac, Java, Unix, C, DOS, Access, Excel, PowerPoint, Visio, Word, Business Analysis, Outlook, Problem Solving, Databases, PHP, CSS, Programming, Microsoft Excel, Microsoft Word, Project Management, Management, Salesforce.com, CRM, Customer Service
Education
Boston University 1997 — 2001
BA, Computer Science
Raritan High School 1993 — 1997
Logicalis July 2011 - Present
Netarx August 2009 - January 2012
Analysts International September 2007 - August 2009
New Horizons May 2005 - August 2007
New Horizons Computer Learning Center 2001 - 2005
New Horizons Computer Learning Center January 1999 - April 2001
K2 Corporation 1996 - 1998
Metro Seal 1992 - 1995
Skills
Data Center, Managed Services, CRM, Cisco Technologies, Solution Selling, Networking, Account Management, Selling, Sales Management, Security, Cloud Computing, Management, Sales Process, VoIP, Leadership, Sales Operations, Unified Communications, Call Center, Virtualization, New Business Development, Disaster Recovery, VMware, IT Service Management, Program Management, Project Management, Training, Professional Services, Direct Sales, Channel Partners, Strategy, Pre-sales, Recruiting, Strategic Partnerships, Vendor Management, Forecasting, Public Speaking, Cold Calling, Cabling, Wireless, Telecommunications, Software Industry, Call Centers, Sales, Enterprise Software, Storage, Partner Management, Consultative Selling, SaaS, Customer Satisfaction, HP
Education
Central Michigan University
Bachelor of Science in Business Administration
Mimi D November 2013 - Present
Agent Net Source February 2010 - November 2013
FIdelity National Financial/Lender Processing Services January 2008 - February 2010
Consultancy June 2006 - June 2008
Homestore April 2003 - May 2006
New Horizons Computer Learning Center May 1997 - March 2003
Consultancy July 1992 - April 1997
Pakula, Inc. March 1985 - June 1992
Skills
Web Marketing, Project Management, Lead Generation, Salesforce.com, Strategic Partnerships, Email Marketing, Sales Process, Account Management, Leadership, Online Advertising, CRM, Marketing, Online Marketing, PPC, B2B, Sales
Education
California State University-Northridge 1976 — 1977
BA
University of California, Los Angeles 1975 — 1976
Aspect Software September 2013 - September 2014
Aspect Software December 2012 - September 2013
Aspect Software January 2012 - December 2012
Aspect Software February 2009 - January 2012
Davox/Concerto/Aspect Communications February 2000 - February 2009
Aspect Software February 2000 - February 2009
Aspect 1999 - January 2009
New Horizons Computer Learning Center 1997 - 1999
Skills
CTI, IVR, ACD, Telephony, Contact Centers, Unified Communications, Telecommunications, VoIP, Avaya, Call Center, Call Logging, Switches, Troubleshooting, System Deployment, Call Centers, Cloud Computing, Enterprise Software, Integration, Data Center, IIS, Servers, VMware ESX, VMware, SharePoint, Networking, Hardware, Linux, Video Conferencing, Firewalls, Technical Support, Professional Services, Solution Selling, Virtualization, Cisco Call Manager, Vendor Management, Operating Systems, Software Documentation, System Administration, Testing, Management
Education
Boston University
Bachelor of Science (B.S.), Education
Lorain County Joint Vocational School January 2015 - Present
Oberlin City Schools January 2014 - Present
WIRE-Net January 2002 - Present
New Horizons Computer Learning Center February 1998 - October 2001
Gemini Consulting September 1993 - September 1996
Skills
Non-profits, Networking, Public Speaking, Project Management, Community Development, Superior Computer Skills, Nonprofits, Community Outreach, Microsoft Office, Policy, Training, Staff Development, Resume Writing, Research, Fundraising, Program Development, Organizational..., Grants, Sustainability, Entrepreneurship, Sales, Marketing, Leadership, Team Building, Event Planning, Economic Development, Human Resources, Grant Writing, Strategic Planning, Customer Service, Management, Leadership Development, Volunteer Management, Teaching, Administration
Education
Allegheny College 1989 — 1993
BA, Psychology, Russian Language
Oberlin High School 1985 — 1989
New Horizons Computer Learning Centers 1994 - Present
New Horizons Computer Learning Center November 2005 - August 2007
Education
Cleary University 2003 — 2005
BA, Business Management
Confidential Company - Financial Industry November 2008 - Present
Concentra Inc. December 2004 - October 2008
Concentra January 2004 - December 2004
Concentra October 2002 - January 2004
Concentra April 2000 - October 2002
Concentra September 1998 - April 2000
Concentra January 1998 - September 1998
New Horizons Computer Learning Center December 1995 - November 1997
Skills
Visio, Software Documentation, Active Directory, Troubleshooting, Data Center, Business Analysis, Project Management, Training, Management, Change Management, Servers, Leadership, Networking, Access, Quality Assurance, Process Improvement, Business Intelligence, Program Management, Enterprise Software, Strategy, Technical Support
Education
Bridgewater State University 1989 — 1994
BS, Business Management
Patriot Real Estate Solution November 2008 - Present
Job Training Institute November 2010 - March 2012
New Horizons Computer Learning Center February 2009 - November 2010
CADENCE DESIGN September 2008 - September 2009
CM IT SOLUTIONS May 2004 - 2008
EFFECTIVE TRAINING ASSOCIATES February 2002 - March 2004
TERAYON COMMUNICATION SYSTEMS December 1999 - January 2001
LIM January 1997 - July 1999
VOLT SERVICES GROUP January 1995 - January 1997
TANDEM COMPUTERS 1996 - 1997
Skills
Training, Software Documentation, E-Learning, Leadership, Project Management, Human Resources, Strategy, Sales, Salesforce.com, Technical Training, SaaS, Program Management, Budgets, Unix, Technical Writing
Education
De Anza College 1985 — 1987
2 Certificates, Management
Boise State University
MS, Educational Technology
City University of New York-College of Staten Island
Bachelors Degree, Psychology and Special Education (Double Major)
Job Training Institute
United Nations November 2012 - Present
New Horizons Computer Learning Center July 2009 - November 2012
Ace Computer Training Center February 2009 - July 2009
NYC - HRA July 2008 - December 2008
The Clinical Consulting Group February 2008 - July 2008
Global4SightVantage August 2003 - August 2006
Skills
Windows 7, VBA, C, C++, HTML, SQL Server 2005/2008, Processing, Python, R, Crystal Reports, NetBeans, MS Project, MS Visio, MS Access, Microsoft Office Suite..., Windows XP, Windows Server 2003 and..., Office 365, Filemaker Pro, Unix, Security+, Network+, CCA, Visio, DHCP, XP, Access, Windows Server, Microsoft SQL Server, Business Analysis, Disaster Recovery, Network Security, Active Directory, DNS, SharePoint, FileMaker, Network Administration, ASP.NET, Troubleshooting, Dreamweaver, Certified Workforce..., VMware, Computer Hardware, Windows, Microsoft Office 2003, Hardware, CCNA, Training, System Administration, Technical Support
Education
City University of New York-Baruch College - Zicklin School of Business 2011 — 2013
MBA, Information Systems and Finance & Investments, Cum Laude
City University of New York-Hunter College 2007 — 2008
BA, Computer Science
Savioke April 2015 - May 2015
The Mosaic Company June 2012 - March 2014
Edgewood Center for Children and Families January 2009 - March 2011
Williams-Sonoma, Inc. June 2008 - November 2008
Edgewood Center for Children and Families September 2004 - June 2008
Monster Cable 2004 - 2005
New Horizons Computer Learning Center June 2001 - May 2004
Miva Merchant November 1999 - April 2001
US Navy April 1987 - October 1998
Skills
Training, Instructor-led Training, Program Management, Management, Public Speaking, Needs Analysis, Strategic Planning, Training Delivery, Human Resources, Project Planning, Analysis, Budgets, Microsoft Office, Leadership, Leadership Development, Sales, PowerPoint, Coaching, Outlook, Employee Training, Team Building, Workshop Facilitation, Curriculum Design, Instructional Design, Software Documentation
Education
Coleman College 1997 — 1999
Yes, Computer Applications and Networking
Core BTS July 2014 - June 2015
The Outset Group February 2010 - July 2014
New Age Technologies May 2007 - January 2010
New Horizons Computer Learning Center 1998 - 2007
Skills
Training, Business Analysis, Management, Project Management, Account Management, Selling, New Business Development, Solution Selling, Networking, Consulting, Consultative Selling, Sales Management, Technical Recruiting, Customer Service, Telecommunications, Virtualization, Customer Relations, Prospecting Skills, IT Strategy, Business Intelligence, Data Center, Security, Cloud Solutions, IaaS,..., Storage, IT Enabled Business..., Microsoft Technologies, Organizational..., Marketing Strategy, SharePoint
Education
Clark University 1968 — 1972
no, Psychology
Central High School
Cellular Sales June 2013 - April 2014
Verizon Wireless September 2010 - January 2013
Pocket Communications July 2009 - September 2010
New Horizons Computer Learning Center July 2008 - October 2008
Best Buy August 2005 - May 2008
Skills
Customer Service, Sales, Marketing Strategy, Social Media, Customer Satisfaction, Direct Sales, Inventory Management, Communication, Marketing, Wireless, Pharmacy, Teamwork, Customer Relations, Problem Solving, Pharmacy Technicians, Customer Engagement, Pharmaceutical Industry, Retail, Customer Retention, Account Management, Telecommunication..., Telecommunications, Organization, Multitasking Skills, Motivation, Advertising, Phone Etiquette
Education
Central Connecticut State University 2002 — 2008
Bachelor's Degree, Marketing
Naugatuck Valley Community College
Genesis Collaboration, LLC February 2014 - September 2014
Logical Choice Technologies, Inc. February 2005 - January 2014
New Horizons Computer Learning Center January 2004 - December 2004
Orleans-Niagara BOCES April 1995 - August 2002
Niagara Falls City School District September 1992 - June 2002
Niagara Falls City School District September 1986 - June 2002
Skills
Educational Leadership, Educational Technology, Instructional Technology, Music, Elementary Education, Technology Integration, Learning Management..., Teacher Training, Distance Learning, Classroom, K-12, Lesson Planning, Instructional Design, Teaching, Curriculum Design, Staff Development, Curriculum Development, E-Learning, Salesforce.com, Literacy, Differentiated..., Teaching Adults, Classroom Management, Smartboard, Employee Training, Moodle, Adult Education, Grant Writing, Blended Learning, Training Delivery, Learning Management, Coaching, Technical Writing, Public Speaking, Student Affairs, Professional..., Organizational..., Educational Consulting, Captivate, Needs Analysis, Music Education, Higher Education, Marketing, Instructor-led Training, Team Building, Leadership, Leadership Development, Training
Education
Canisius College
MBA, Business Administration
State University of New York College at Buffalo
CAS, School Administration and Supervision
State University of New York at Buffalo
CAS, Education (Research)
State University of New York at Buffalo
B.A., M.Ed., Music Education
Asurea October 2013 - Present
Cornerstone Wealth Advisory Group April 2009 - October 2013
Scantron October 2008 - March 2009
Relax The Back Corporation May 2005 - May 2008
Bright Now! Dental June 2002 - April 2005
New Horizons Computer Learning Center April 1997 - June 2002
Calcomp September 1983 - April 1997
Skills
Training, Management, Sales, Access, Leadership, Team Building, Microsoft Excel, Accounting, Budgets, Data Analysis, Analysis, Databases, Time Management, Retail, Medicare Advantage, Medicare Supplements, Medicare Prescription..., Individual Health..., Dental Insurance, Long Term Care Insurance, Retirement Planning
Education
Keller Graduate School of Management 1999 — 2001
MBA, Master's of Business Administration
California State University-Fullerton, Mihaylo College of Business and Economics 1989 — 1995
B.S., Accounting
Brigham Young University 1972 — 1975
B.S., Special Education
Digital Automation October 2005 - Present
Beachstore.com April 2005 - October 2005
New Horizons Computer Learning Center January 2004 - April 2005
NAI Rauch, Weaver, Norfleet, Kurtz June 2001 - December 2003
Skills
Crestron Programmer, Lutron Programmer, Savant Programmer, PowerPoint, Microsoft Excel, Windows, Automation, Web Development, Savant, Crestron, Lutron, Integration, Business Development, Customer Service, Marketing Strategy, Sound, Video, Information Technology, New Business Development
Education
Bellarmine University 1998 — 2000
MBA, Business Administration
Bellarmine University 1994 — 1996
BA, Biology
Vanderbilt University 1992 — 1994
Alliance Solutions Group May 2013 - Present
The Lubrizol Corporation June 2010 - April 2013
KeyBank March 2007 - April 2010
AmeriGas Propane January 2005 - March 2007
Donley's Inc. August 2001 - July 2004
World Synergy February 1999 - May 2001
New Horizons Computer Learning Center January 1998 - February 1999
Business Volunteerism Council January 1997 - December 1997
Skills
Windows Server, Citrix, Citrix Metaframe, Systems Management, Disaster Recovery, Active Directory, ITIL, Troubleshooting, Security, Data Center, Project Management, Virtualization, IT Management, VMware, Servers, Visio, Technical Support, Operating Systems, System Deployment, IIS, Firewalls, Microsoft Exchange, Windows 7, Enterprise Architecture, XP, VPN, Networking, Software Installation, Windows XP
Education
ITIL Version 3 Certified 2009 — 2009
IT Infrastructure Library (ITIL) Version 3 Foundation Certification
Case Western Reserve University 1991 — 1997
B.S., Engineering, Operations Management, Political Science, History
Brecksville-Broadview Hts. High School
Insights December 2012 - Present
New Horizons Computer Learning Centers August 2010 - December 2012
Insights 2007 - July 2010
Insights Learning & Development 2007 - 2010
New Horizons CLC 2003 - 2007
New Horizons Computer Learning Center 2003 - 2007
Langsenkamp MFG 1999 - 2003
Farm Bureau Insurance 1995 - 1999
Skills
Training Delivery, Computer Software..., ITIL, Microsoft Training, Security Training, Network Security, Cisco Training, CompTIA Network+, CompTIA, Sales Management, Management, Leadership Development, Team Building, Organizational..., Personality Assessment, Development Of Employees, Management Consulting, B2B, Direct Sales, Training, Account Management, Leadership, CRM, Sales, Selling, Customer Service, Customer Retention, Sales Process, Solution Selling, Budgets, Business Development
Education
Ball State University 1987 — 1991
New Horizons Computer Learning Centers / 5Point Enterprises October 2012 - Present
New Horizons Computer Learning Centers / 5Point Enterprises July 2010 - September 2012
New Horizons CLC - Northeast, LLC August 2009 - June 2010
New Horizons Computer Learning Centers - Northeast, LLC January 2007 - June 2010
New Horizons Computer Learning Center January 2007 - August 2009
New Horizons CLC January 2007 - February 2009
New Horizon CLC of Boston January 2007 - February 2009
ITT Technical Institute - North Boston 2006 - 2007
Skills
Account Management, Team Building, Customer Service, Web Content Management, Training, Strategic Planning, Coaching, Solution Selling, Public Speaking, Sales, Microsoft Office, New Business Development, Sales Management, Salesforce.com, Cold Calling, Training Delivery, Problem Solving, Marketing, Team Leadership, B2B, Leadership, Management, Selling, Sales Process, Lead Generation, Business Development, Direct Sales, Outlook, CRM, Sales Presentations, Budgets, Program Management, Sales Operations, Enterprise Software, Microsoft Excel, Consulting, Strategic Partnerships, Access, Networking, Cloud Computing, Recruiting, SaaS, Customer Satisfaction, Start-ups, Leadership Development, Project Management, Strategy, Process Improvement, Social Networking, Operations Management
Education
Antioch University 2002 — 2006
Bachelor of Arts, History
Quest Software August 2015 - Present
Quest Software January 2011 - August 2015
Aquarion Water Company of Connecticut September 2010 - December 2010
Wire Belt Company of America November 2009 - August 2010
GreenPages Technology Solutions April 2009 - November 2009
Continental Resources April 2008 - April 2009
Alternative Technology, Inc October 2004 - January 2008
New Horizons Computer Learning Center December 1998 - September 2004
Dynasty Solutions June 2001 - May 2004
Skills
Active Directory, Microsoft Exchange, Windows Server, Servers, Windows, Training, System Migration, Microsoft..., Microsoft Server..., Group Policy, Microsoft Technologies, Integration, Windows 7, Software Installation, System Deployment, VMware, Pre-sales, Software Documentation, Technical Support, SQL, Data Center, VMware ESX, Antivirus, Operating Systems, Infrastructure, XP, Enterprise Architecture, VDI, Firewalls, IIS, ITIL, DNS, Professional Services, IT Management, Microsoft Certified..., Hyper-V, Enterprise Software, Computer Security, Windows XP
Education
Appalachian State University 1994 — 1996
Bachelor of Science, Business Administration
St Andrews 1990 — 1991
New Horizons Computer Learning Center June 2008 - Present
Education
Clarkson University 1977 — 1981
BS
Teaneck Board of Education February 2015 - Present
Pearson, North American School Services September 2013 - Present
Catapult Learning September 2012 - September 2013
New Jersey Public Schools September 2004 - June 2012
Netlan Technology Center 1992 - 2001
Independent IT Trainer 1992 - 2001
New Horizons Computer Learning Center October 1995 - 2000
Alphanet Solutions, Westcon Inc, et al 1990 - 2000
Manhattan Educational Opportunity Center (Official Page) 1996 - 1997
Port Authority December 1995 - April 1996
Skills
Mathematics Education, Coaching, Technical Presentations, Technology, Adult Education, Staff Development, Educational Technology, Curriculum Development, Teacher Training, Leadership Development, Instructional Technology, Teaching, Lesson Planning, Classroom, Tutoring, Educational Leadership, Curriculum Design, K-12, Classroom Management, Training, Special Education, E-Learning, Technology Integration, Elementary Education, Literacy, Differentiated..., Public Speaking
Education
Bank Street College of Education 2003 — 2006
M.S. Ed., Education
City University of New York-Queens College 1982 — 1985
B.A., Computer Science
Crownair Aviation August 2007 - Present
SelectBuild 2005 - 2007
Neal Electric Corp December 2001 - August 2005
Corbis June 1997 - September 2001
New Horizons Computer Learning Center 1993 - 1996
Ernst & Young 1990 - 1993
Skills
Accounting, Internal Audit, Account Management, Risk Management, Cost Accounting, Financial Reporting, Due Diligence, Banking Relationships, Bookkeeping, Forecasting, Financial Analysis, Leadership, Aviation, Customer Service, Finance, Internal Controls, Management, Financial Accounting, Cash Flow, Business Planning, Managerial Finance, Budgets, Cash Management, Contract Management, Contract Negotiation, Corporate Finance, Airports
Education
Brigham Young University 1984 — 1990
BS, Accounting
Brigham Young University 1983 — 1990
MAcc, Accounting
IntraLinks August 2008 - Present
Intralinks August 2008 - Present
DataOne Software March 2007 - July 2008
Cross Country Automotive Services February 2006 - May 2006
New Horizons Computer Learning Center 2003 - 2003
Catholic Charities CYO 2002 - 2003
Ion Global July 1999 - July 2000
Skills
Backbone.js, jQuery, JSON, JavaScript, Web Applications, CSS, Flex, AJAX, Databases, MySQL, XML, HTML, PHP, ActionScript, Subversion, Ant, Photoshop, Dreamweaver, Apache, CVS, C, Eclipse, Ext JS, GWT
Education
Boston University 1995 — 1999
Bachelor of Art, Computer Science
Verizon Wireless March 2009 - Present
Verizon January 2008 - February 2009
Verizon Wireless January 2002 - December 2007
Verizon Wireless April 2000 - December 2001
AirTouch January 1998 - April 2000
AirTouch August 1996 - December 1997
New Horizons Computer Learning Center 1991 - 1996
Skills
Solaris, Employee Management, Telecommunications, Data Center, VoIP, IP, Mobile Devices, Network Design, Disaster Recovery, Wireless, Unix, Enterprise Architecture, Cloud Computing, Integration, Cisco Technologies, Training, Switches, Management, Security, Vendor Management, System Deployment
Education
California State University Long Beach 1985 — 1990
BS, Math, Computer Science
Unity North September 2006 - Present
New Horizons Computer Learning Center 2002 - 2005
Gary Greene Realtors 1997 - 2003
Prudential Gary Greene Realtors 1998 - 2002
Prudential Gary Greene Realtors 1998 - 2002
Coldwell Banker 1996 - 1998
MCA Records 1987 - 1997
Education
Belmont University 1983 — 1989
Virginia Tech October 2012 - Present
New Horizons CLC August 2007 - July 2012
New Horizons Computer Learning Center August 2007 - July 2012
WordPlayers 2008 - 2010
TalentTrek 2005 - 2010
City of Gatlinburg 2008 - 2009
Skills
Microsoft Office, Public Speaking, Event Planning, Budgets, Microsoft Excel, Microsoft Word, Directing, Acting, Voice Over, Team Building, Research, Customer Service, Project Management, Entertainment, Theatre, Performing Arts, Film, Singing, Musical Theatre, Stage
Education
American Academy of Dramatic Arts
Associate of Arts (A.A.), Acting
Heidelberg University
Bachelor of Arts (B.A.), Communication/Theater Arts
Diesel Driving Academy July 2013 - Present
CCI Training Center January 2000 - July 2013
New Horizons Computer Learning Center 1994 - 2000
Skills
Leadership Development, Staff Development, Teaching, Public Speaking, Curriculum Design, Higher Education, Coaching, Project Management, Security, Team Building, Adult Education, Training, Event Planning, Project Planning, Organizational..., Program Management, E-Learning, Instructional Design, System Administration, Resume Writing, Management, Leadership, Team Leadership, Curriculum Development, Workshop Facilitation, Microsoft Excel, Needs Analysis, Small Business, Strategic Planning, Event Management, Public Relations, Instructor-led Training, Budgets, Nonprofits, Networking, Career Counseling, Social Media, PowerPoint, Customer Service, Marketing, Microsoft Word
Education
Abilene Christian University 1956 — 1961
BS, MS, Bible
National Council of Juvenile and Family Court Judges October 2014 - Present
University of Nevada, Reno February 2007 - October 2014
New Horizons Computer Learning Center June 2004 - August 2006
LIthia Automotive of Reno December 2002 - June 2004
Skills
Higher Education, Executive Office..., Training Facilitation, Assessment Development, Client Relations Skills, Organized Multi-tasker, Superior written &..., Work Independently with..., Handle Confidential..., Public Speaking, Logistics, Budget Proposals, Adult Education, Microsoft Office, Adobe Professional, Visio, Pagemaker, AS400 system, Infogenesis, ACT!, SharePoint, Internet Research, Estate..., Property Management..., Online Research, Grants
Education
University of Nevada, Reno
Criminal Justice/Psychology
Boise State University 1989 — 1991
IU Health Bloomington Hospital June 2014 - Present
Indiana University Health Bloomington Hospital May 2011 - June 2014
Indiana University Health Bloomington Hospital October 2008 - September 2011
Matrix Integration July 2008 - October 2008
Metropolitan School District of Perry Township October 2007 - June 2008
New Horizons Computer Learning Center August 2006 - October 2007
Skills
Performance Management, Leadership, Technical Support, System Administration, Team Building, Troubleshooting, Training, Learning Management..., Customer Service, Talent Management, Public Speaking, Integration, Management, HRIS, SuccessFactors, Process Improvement, Software Documentation, Access
Education
Butler University 2001 — 2006
BS, Education
Roncalli
The Babcock & Wilcox Company April 2014 - Present
Babcock & Wilcox August 2013 - April 2014
Babcock & Wilcox November 2010 - August 2013
New Horizons Computer Learning Center August 2008 - November 2010
Spooner Incorporated June 2005 - August 2008
Infoquest June 2000 - August 2005
Bureau of Workers' Compensation, State of Ohio December 1999 - June 2000
Skills
Project Management, Sales, Process Improvement, Engineering, Program Management, Team Building, Energy, Troubleshooting, Training, Leadership, Operations Management, Six Sigma, Interviews, Management, Time Management, Cross-functional Team..., Human Resources, Business Development, Team Leadership, Employee Benefits, Personnel Management, Customer Service, Strategic Planning, Account Management, Analysis
Education
Capital University 1996 — 2000
Bachelor of Arts, Criminology and Psychology
Hudson High Scool
Transamerica Life & Protection 1999 - Present
New Horizons Computer Learning Center April 1997 - October 1999
Skills
Leadership, Process Improvement, Financial Services, Business Analysis, Insurance, SDLC, Vendor Management, CRM, Program Management
Education
Eastern Illinois University 1993 — 1995
MS, Education - Counseling
Oakland City University 1991 — 1992
BS, Human Resource Management, Magna Cum Laude
Lincoln Trail Community College 1989 — 1991
Transfer, Business Psychology
Cleveland Institute of Electronics 1969 — 1971
Broadcast Engineering
New Horizons Computer Learning Center Production Scheduling/Vehicle SpecificationsHME IncorporatedAugust 1988 - March 1997
Education
Central Michigan University 1982 — 1987
BS, Manufacturing/Ind Psychology
The Antinone Group December 2013 - Present
Coldwell Banker Residential Brokerage October 2005 - November 2013
Copernicus Computer Services November 1996 - August 2002
New Horizons CLC June 1992 - October 1996
New Horizons Computer Learning Center 1992 - 1996
Skills
Investment Properties, First Time Home Buyers, Condos, Buyer Representation, Relocation, Listings
Education
California State University-Long Beach - College of Business Administration 1991 — 1994
BA, Business Admin with Emphasis in Marketing
Robertson Consulting January 2012 - Present
Workflow Studios August 2006 - January 2012
United Health Care January 2004 - January 2006
New Horizons Computer Learning Center December 2002 - January 2003
Boothe eye Care and Laser Center January 2000 - January 2002
Kaplan 1996 - 1998
Skills
Training, Management, Analysis, Six Sigma, Human Resources, Microsoft Office, Process Improvement, Leadership, Visio, Program Management, Budgets, MS Project, Lotus Notes, Database Applications, Cross-functional Team..., Team Building, Customer Service, SharePoint, Healthcare, System Administration, Project Management, Consulting, CRM, Quickbooks, Microsoft Project, Various Database..., Quickbooks Proadvisor, Payroll, Multi-State Sales Tax
Education
Baylor University 1991 — 1996
BA, Sociology and Psychology
Lincoln Technical Institute April 2014 - June 2015
Porter and Chester Institute October 2012 - January 2014
Year Up October 2008 - August 2012
Gibbs College 2001 - 2008
New Horizons Computer Learning Center 1999 - 2001
US Army August 1975 - August 1978
Skills
Higher Education, Adult Education, Teaching, Curriculum Development, Public Speaking, Research, Leadership Development, Community Outreach, Non-profits, Training, Instructional Design, Curriculum Design, Coaching, Career Counseling, Resume Writing, E-Learning, Staff Development, System Administration, Networking, Distance Learning, A+ Certified, Policy, Student Affairs, Data Analysis, Laptops, Career Development, Leadership, PowerPoint, Team Leadership, Microsoft Office, Customer Service, XP, Organizational..., Fundraising, Educational Leadership, Access, Program Management, Team Building, Help Desk Support, Technical Support, Nonprofits, Technical Training, Admissions, Editing, Event Planning, Computer Hardware, Critical Thinking, Windows XP, Windows 7, CompTIA A+
Education
Bryant University 2012 — 2012
Executive Development Center, Professional Training Certificate Program
Bellevue University 2010 — 2011
Certificate Program, IT Project Management
Bellevue University 2006 — 2009
MS\MIS, Management Information Systems
Excelsior College 2003 — 2006
BS\CIS, Computer Information Systems
State of Idaho, Transportation Department April 2011 - Present
Morfex Media March 2000 - August 2011
Idaho Small Business Development Center 2009 - 2009
Digital Photo Essentials 2008 - 2009
Carol's Design House 2007 - 2009
Audiology & Hearing Aid Center 2006 - 2009
New Horizons Computer Learning Center July 2004 - June 2006
Skills
Technical Training, Curriculum Design, Web Design, Organizational..., Coaching, Microsoft Office, Instructional Design, Training
Education
Boise State University 1997 — 2003
M.Ed., Educational Technology
Walla Walla University 1991 — 1995
Bachelor of Science, Elementary Education
LearnQuest April 2009 - Present
Delaware Valley Floral Group February 2007 - March 2009
New Horizons Computer Learning Center 2000 - 2007
Skills
Training, Instructional Design, Employee Training, Team Building, E-Learning, Instructor-led Training, Learning Management, Training Delivery, Team Leadership, Technical Training, Program Management, Project Management, Organizational..., Customer Service, SharePoint, Microsoft Office, Organizational Learning, Hands-on Training, Management, Leadership, Consulting, Blended Learning, Needs Analysis, Leadership Development, Data Analysis, Adult Education, Workshop Facilitation, Onboarding, Software Documentation, Technical Writing, Education Software, Performance Management, CRM, Project Coordination, Performance Improvement, Coaching, Staff Development, Account Management, Executive Coaching, Sales Process, Change Management, Business Development, Training Needs Analysis
Education
Camden County College
Associate's degree, Design and Applied Arts
New Horizons Computer Learning Center October 2009 - February 2010
Addison Avenue Federal Credit Union January 2000 - March 2009
Hewlett-Packard Family Federal Credit Union January 1991 - January 2000
Education
Bunker Hill Community College
Liberal Arts, Information Systems
New Horizons Computer Learning Center
Information Technology
University of Massachusetts Lowell
Coursework, Programming and Information Systems
SAS August 2011 - Present
NHRTP January 1998 - December 2010
New Horizons Computer Learning Center 1998 - December 2010
Skills
E-Learning, Instructor-led Training, Adult Education, Content Development, Training, Public Speaking, Team Building, Change Management, Master Data Management, Classroom, Data Governance, Captivate, Instructional Design, Camtasia, Learning Management..., Blended Learning, Needs Analysis, Data Quality, Cloud Computing, Cloud Applications, Datacenter..., data virtualization, Big Data, SaaS, Business Analysis, Business Intelligence, Integration, CRM
Education
West Virginia University 1996 — 1997
Masters, Communication
Christopher Newport University 1992 — 1996
BA, Communication
MacAulay Brown January 2013 - Present
R+L Carriers January 2007 - Present
Siemens IT Solutions and Services November 2006 - January 2007
ITT Educational Services, Inc. 2003 - 2007
Geeks Incorperated 2003 - 2004
New Horizons Computer Learning Center 1998 - 2003
Skills
Active Directory, Windows, VMware, Troubleshooting, VMware ESX, Windows Server, Windows Server 2003, vSphere, Problem Solving, Servers, XP, Windows 7, System Administration, Computer Hardware, Network Administration, Operating Systems, Server Architecture, Windows Server 2008, DNS, IIS, ISA Server, Terminal Services, Group Policy, DHCP, TCP/IP, Blackberry Enterprise..., NT 4.0, Virtualization, ISA, Microsoft Infrastructure, A+ Certified, Wintel, Clustering, ITIL, Microsoft Certified..., Windows XP
Education
Ball State University 1991 — 2005
BA, Secondary Education, Earth/Space Science
Lakota High School 1987 — 1990
Radio Broadcasting
New Horizons Computer Learning Center Sales ManagerAT&TMay 2006 - June 2009
Education
hiram johnson 1989 — 1993
American River College
Herman Miller March 2013 - Present
New Horizons Computer Learning Center May 2002 - March 2013
PPI 1998 - 2002
Skills
Instructor-led Training, Visio, Training, Access, Leadership, MS Project, Team Building, Instructional Design, Employee Training, Adult Education, Staff Development, Project Management, SharePoint, Technical Writing, E-Learning, Technical Training, Team Leadership, Microsoft Certified..., Learning Management, Windows, Customer Service, Microsoft Office, MCT, Networking, Camtasia, Windows 7, System Administration, Captivate, PowerPoint, Troubleshooting, Blended Learning, Human Resources, Microsoft Excel, XP, Program Management, Software Documentation, Outlook, Microsoft Word, Hands-on Training, Training Delivery, Microsoft Project, Adult Learning..., Projects, HTML, Resume Writing, Windows XP, Word, Project, Excel
Education
Western Michigan University
MA, Organizational Learning and Performance
Aquinas College
BA
Love's Travel Stops April 2012 - Present
Love's Travel Stops 2012 - 2015
Love's Travel Stops 2012 - 2015
Love's Travel Stops 2012 - 2015
CSC January 2010 - April 2012
CSC January 2010 - March 2012
Farmers Insurance 2007 - August 2010
Farmers Insurance 2000 - 2003
New Horizons Computer Learning Center 1995 - 2000
Skills
Windows Server, Data Center, Operating Systems, Technical Support, Windows, Infrastructure, Management, Training, Information Technology, Human Resources, Disaster Recovery, ITIL, Employee Training, IT Management, Vendor Management
Education
California State University-Fullerton 1987 — 2001
BA, English with emphasis on Technical Writing, Pacific Studies
St. John Bosco High School 1976 — 1979
ExperiaHealth, a division of Vocera Communications October 2010 - Present
The White Stone Group March 2000 - October 2010
New Horizons Computer Learning Center 1995 - 2000
Fellowship Evangelical Free Church; Knoxville, TN October 1991 - October 1995
Skills
Healthcare, Team Building, Product Management, Start-ups, Healthcare Information..., Strategic Planning, Account Management, Project Management, Direct Sales, Change Management, Cross-functional Team..., Process Improvement, Integration, Strategy, Leadership, Salesforce.com
Education
Biola University 1978 — 1982
B.S.
Services for the UnderServed February 2011 - Present
New Horizons Computer Learning Center March 2007 - February 2011
Skills
SharePoint, Access, Training, Troubleshooting, Data Analysis, Microsoft Office, Microsoft Excel, VBA, Programming, Employee Training, Project Management, Instructor-led Training, Software Documentation, System Administration, Training Delivery, Coaching, Analysis, Leadership, Visio, Program Management, Outlook, Team Building
Education
Brooklyn College 2007 — 2011
Bachelor of Science, Information Technology
New Horizons Computer Learning Center 2013 - Present
New Horizons Computer Learning Centers 2011 - 2013
ANB Property Solutions LLC January 2011 - October 2011
ANB Property Solutions December 2008 - January 2011
Bridgeway August 2003 - June 2009
United States Air Force March 1988 - March 1992
Skills
Microsoft Office, Customer Relations, Business Management, Virtualization, SharePoint, VMware, Social Networking, Account Management, Business Intelligence, Public Speaking, Business Analysis, Management, Project Management, Budgets, Training, Program Management, Leadership, Networking, CRM, Selling, Sales, Customer Service, Team Building, Resume Writing, Recruiting
Education
Southwestern ~ MDIV 1996 — 2000
Masters
California Polytechnic State University-San Luis Obispo 1993 — 1996
BS, Psychology
New Horizons Computer Learning Center April 2010 - April 2011
RBC Ministries March 2009 - April 2010
AT&T January 2000 - January 2009
Education
Calvin College
B.A, Psychology
New Horizons Computer Learning Centers
Allen Edwin Homes September 2013 - Present
Hispanic Center of Western Michigan May 2012 - Present
La Voz January 2010 - Present
Godwin Heights Public Schools December 2012 - September 2013
ITT Technical Institute June 2011 - November 2012
ITT Technical Institute June 2011 - October 2011
New Horizons Computer Learning Center September 2007 - September 2009
Everest Institute October 2003 - August 2007
Milex Products March 2001 - May 2003
Renters Choice September 1995 - August 1998
Skills
Fluent in Spanish, Recruiting, Training, Marketing, Management, Sales, Customer Service, Interviews, Advertising, Career Counseling, Public Speaking, Admissions, Higher Education, Event Planning, Career Development, College Recruiting, Leadership Development, Community Outreach, Non-profits, Spanish, Interventions, Program Development, Social Networking, CRM, Teaching, Employee Training, Leadership, Staff Development, Research, Healthcare, Workshop Facilitation, Analysis, Time Management, Community Development, Project Planning, Nonprofits, Volunteer Management, Tutoring, Coaching, Public Relations, Organizational..., Access, Conflict Resolution, Grant Writing, Psychotherapy, Team Building, Strategic Planning, Administration, Student Affairs, Social Media
Education
University of Phoenix 2012 — 2014
Master of Science (MS), Psychology
University of Phoenix 2010 — 2012
Master of Science (MS), Criminal Justice
Calvin College 1983 — 1988
BA Degree, Political Science
Round Rock ISD Equine EducaterDreams on Horseback2002 - 2007
New Horizons Computer Learning Center 1995 - 1998
Education
Chapman University 1990 — 1995
Elementary Education, Liberal Arts
ClickIt Inc March 2013 - Present
Unisys January 2012 - March 2013
High Velocity NYC January 2010 - February 2012
New Horizons Computer Learning Center May 2011 - December 2011
New York State Department of Transportation May 2007 - August 2009
ShopRite Supermarkets June 2001 - December 2006
Skills
Windows XP, Windows 7, Windows Vista, Routers, Dell Computers, Dell Workstations, Computer Hardware, Computer Software..., Microsoft Office 2007, Microsoft Office 2010, Mozilla Firefox, Google Chrome, XP, Security, Hardware, Software Installation
Education
New Horizons Computer Learning Center 2009 — 2011
Vocational, Information Technology
Adelphi University 2005 — 2010
B.A, Sociology; Computer Information Systems
Gerald R. Claps Career and Technical Institute 2004 — 2005
Vocational, Computer Technology