PHEAA Company
Industry: State agency
DescriptionThe Pennsylvania Higher Education Assistance Agency headquartered in Harrisburg, Pennsylvania, with regional offices throughout the state, is the quasi-governmental agency that administers several State higher education student financial aid programs. Created in 1963 by the Pennsylvania General Assembly. Headquarters: Harrisburg, Pennsylvania, United States CEO: James L. Preston (Mar 2008–) Founded: 1963
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PHEAA Employees
Geisinger Medical Center January 2013 - Present
PHEAA 2010 - 2012
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Time Management, PowerPoint, Data Entry, Research, Access, Software Documentation
Education
The Pennsylvania State University 2008 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Thomas Jefferson University
Master of Science (M.Sc.), Clinical Laboratory Science/Medical Technology/Technologist
PA Department of Human Services, Office of Long-term Living April 2015 - Present
PHEAA September 2012 - April 2015
PHEAA March 2012 - September 2012
Commonwealth of Pennsylvania - Department of Aging September 2011 - March 2012
Commonwealth of Pennsylvania April 2011 - September 2011
Commonwealth of Pennsylvania August 2010 - April 2011
Commonwealth of Pennsylvania December 2007 - August 2010
Hillary Clinton for President 2008 2007 - 2008
Hillary Clinton for President 2008 2007 - 2008
Commonwealth of Pennsylvania October 2006 - December 2007
Skills
Public Health, Policy, Economic Development, Non-profits, Legislative Relations, Politics, Public Speaking, Grant Writing, Workforce Development, Public Relations, Organizational..., Nonprofits, Negotiation, Management, Customer Service, Community Outreach, Strategy, Event Planning, Program Evaluation, Performance Management, Volunteer Management, Leadership, Leadership Development, Community Development, Fundraising, Higher Education, Strategic Communications, Quality Assurance, Governance, Vendor Management, IT Management, Grants, Project Management, Medicare
Education
University of Pittsburgh 1985 — 2009
Bachelors of Arts, Political Science
St. Francis College 1997 — 1999
Master of Arts, Human Resources and Industrial Relations
PHEAA June 2015 - Present
Frontage Laboratories, Inc April 2012 - June 2015
Lab Support, a division of On Assignment May 2011 - April 2012
Cytokine Pharmasciences May 2008 - August 2009
Skills
GMP, FDA, HPLC, Quality Assurance, Change Control, IR, Laboratory, Assay Development, Software Documentation, NMR, Clinical Research, Manufacturing, IND, Data Analysis, Analysis, GLP
Education
West Chester University of Pennsylvania 2007 — 2010
Bachelor of Science (BS), Pharmaceutical Sciences
University of Pittsburgh 2006 — 2007
Pennsylvania Interactive LLC April 2013 - Present
Grumbine Photo, LLC February 2012 - Present
PA Motorcycle Safety Program June 2008 - Present
NIC Inc. 2013 - 2015
NIC Inc. 2013 - 2015
JPL September 2012 - March 2013
TEKsystems March 2012 - September 2012
e&e IT Consulting Services, Inc. August 2011 - March 2012
PHEAA June 2011 - July 2011
E&E IT Consulting May 2010 - June 2011
Skills
C#, .NET, VB.NET, FileNet, Business Process Design, Captiva, Microsoft SQL Server, SQL, JavaScript, Web Services, Java, XML, Databases, IIS, Oracle, CSS, Enterprise Architecture, HTML, Systems Analysis, SOA, AJAX, MVC, Web Development, SDLC, Database Administration, Visual Studio, Software Development, Enterprise Content...
Education
University of Phoenix 2008 — 2010
MIS, Master of Information Systems
West Chester University of Pennsylvania 1999 — 2003
BS, Computer Science
PHEAA February 2015 - Present
Daley Zucker Meilton & Miner, LLC October 2013 - December 2014
Werner Law Office April 2013 - October 2013
Spectra Energy July 2007 - October 2013
Skills
Legal Writing, Research, Mediation, Legal Research, Government, Contract Negotiation, Arbitration
Education
Widener University School of Law 2008 — 2012
J.D.
Shippensburg University of Pennsylvania 2006 — 2007
M.B.A.
Shippensburg University of Pennsylvania 2001 — 2005
B.S., Criminal Justice
PHEAA October 1984 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Thompson Institute 1982 — 1984
Associate's degree, Computer Programming
PHEAA September 2014 - Present
EMC Isilon July 2012 - December 2013
Isilon Systems May 2010 - June 2012
CIDC January 2008 - July 2009
CIDC December 2001 - January 2008
CIDC January 1999 - December 2001
Skills
Cloud Computing, Agile Methodologies, Management, Storage Area Networks, Data Center, Problem Solving, Storage, SaaS, Product Management, Project Management, Strategic Planning, Integration, Vendor Management, Virtualization, Salesforce.com, Business Intelligence, SAN, Enterprise Software
Education
University of Pennsylvania 1994 — 1997
Bachelor of Arts (B.A.), Psychology
PHEAA August 2013 - Present
Skills
Social Media, Public Speaking, Microsoft Office, Public Relations, PowerPoint, Facebook, Event Planning, Microsoft Excel, Microsoft Word, Editing, Press Releases, Photoshop, InDesign, Research, Event Management
Education
Susquehanna University 2009 — 2013
Bachelor of Arts (BA), Communication and Media Studies
Fortese Management June 2011 - Present
Fortese Management September 2009 - June 2011
Catie's Wish July 2008 - March 2009
CVS Caremark Corporation June 2002 - June 2008
The Karma Agency May 2007 - August 2007
PHEAA May 2006 - August 2006
Skills
Advertising, Corporate Events, Marketing Communications, Marketing Strategy, Email Marketing, Public Relations, Strategic Brand..., Client Development, Graphic Design, New Business Development, Research, Social Media Marketing, Social Media, Media Relations, Marketing, Fundraising, Public Speaking, Editing, Training, Management, Budgets, Strategic Planning, Internal Communications, Press Releases
Education
Susquehanna University 2004 — 2008
B.A., Communications, Public Relations
Trinity High School 2000 — 2004
PHEAA June 2012 - Present
Crossfire Singles Ministry June 2008 - September 2012
PCAR September 2007 - February 2012
Sonitrol Security of PA November 1999 - December 2004
Rite Aid June 1983 - November 1999
Skills
Microsoft Office, Event Planning, Microsoft Excel, Customer Service, Microsoft Word, Non-profits, PowerPoint, Outlook, Fundraising, Event Management, Administrative..., Research, Nonprofits, Community Outreach, Public Speaking
Education
Shippensburg University of Pennsylvania
Wyndham Vacation Ownership August 2014 - Present
PHEAA January 2014 - April 2014
Susquehanna University Equipment Room September 2010 - April 2014
Babysitting September 2004 - 2014
Indian Trail Club June 2008 - August 2012
Skills
PowerPoint, Leadership, Sports, Team Building, Public Speaking, Microsoft Word, Facebook, Microsoft Office, Microsoft Excel, Event Planning, Research, Childcare, Time Management, Teamwork, Social Media, Social Networking, Fundraising, Editing, Teaching, Community Outreach, Lotus Notes
Education
Susquehanna University 2010 — 2014
Bachelor of Science (BS), Human Resources Management and Services
Susquehanna University 2010 — 2014
Bachelor of Science, Business; Human Resource Management
Universitat Autònoma de Barcelona 2011 — 2011
Schneider National February 2013 - Present
PHEAA September 2012 - January 2013
Knighthood Philatelics February 1990 - September 2012
Knighthood Philatelics February 1990 - September 2012
Trinity Investment Management Corporation September 1987 - February 1990
Skills
Retail, Photography, Customer Service, Graphic Design, Weddings, Computer Hardware, Payroll Processing, Payroll, Payroll Administration, Accounts Payable, Accounts Receivable, Sales Operations, Advertising, Human Relations, Budgets, Sales
Education
Shippensburg University of Pennsylvania 1983 — 1987
Bachelor of Science (BS), Business Administration and Management, General, Dean's List
Shippensburg University
Bachelor of Science, Business Administration-Management
Knights of Columbus Council 8921 2009 - Present
IFMA - Central PA Chapter 2009 - Present
PHEAA July 2006 - Present
CBMC 2008 - 2009
AMP Incorporated 1983 - 2001
Skills
Budgets, Project Planning, Strategic Planning, Team Building, Contract Management, Construction, Construction Management, Microsoft Office, Leadership, Project Management, Contract Negotiation, Facilities Management, Business Development, Operations Management, Negotiation, Program Management, Process Scheduler, Management, Customer Service, Microsoft Excel, Team Leadership
Education
University of Pennsylvania 1979 — 1983
BSE, Civil Engineering
Florida Department of Environmental Protection August 2015 - Present
Deloitte September 2014 - Present
PHEAA February 2013 - August 2014
Apple August 2012 - March 2013
Larsen & Toubro Infotech November 2009 - April 2012
Oracle August 2006 - November 2009
Skills
Agile Methodologies, Core Java, Web Applications, SQL, PL/SQL, EJB, Web Services, J2EE Application..., Maven2, Scrum, Hudson, JDBC, Hibernate, SDLC, DB2, Spring, Java Enterprise Edition, Tomcat, XML, Websphere, Eclipse, Oracle, SOA, JMeter, JUnit, WebSphere ESB, Java, Databases, Weblogic, Autosys, Servlets, JMS, Struts, Stress Testing, Solution Architecture, JPA, Software Project..., Pre-sales, JavaScript, JSP, Requirements Gathering, AJAX, Enterprise Architecture, Test Planning, Unix, Microsoft SQL Server, Unix Shell Scripting, UML, Ant, Requirements Analysis
Education
Mumbai University 2002 — 2006
Bachelor of Technology (BTech), Computer Science, FIRST
Nuix May 2015 - Present
PHEAA September 2014 - May 2015
MapQuest July 2011 - August 2014
Skills
Agile Methodologies, Agile Project Management, Scrum, Mobile Applications, Mobile Devices, Software Project..., Product Management, Project Management, Software Development, User Experience, Web Development, PMP, Requirements Analysis, Management, Web Applications, Project Planning
Education
Shippensburg University of Pennsylvania 2007 — 2011
Bachelor of Science (BS), Management Information Systems
PHEAA April 2015 - Present
PHEAA January 2015 - April 2015
AT&T September 2012 - December 2014
CVS Caremark Corporation January 2010 - August 2012
Skills
Typing, Sales, Customer Support, Loss Prevention, HTML scripting, CSS, Windows Phone, Blackberry OS, Apple iOS, Android
Education
Millersville University of Pennsylvania 2007 — 2009
Bachelor of Business Administration (B.B.A.), 3.3 GPA
Sussex County Community College 2005 — 2006
Timlin Enterprises December 2013 - Present
Court Square Group May 2010 - November 2013
Taylor-Wharton April 2008 - May 2010
Gerard Daniel Worldwide July 2007 - April 2008
University of Pittsburgh November 2004 - July 2007
PHEAA July 2002 - November 2004
Skills
Software Development, SharePoint, IT Management, Management, SDLC, Integration, IT Strategy, Business Analysis, Business Intelligence, SaaS, ITIL, Enterprise Software, Project Portfolio..., Cloud Computing, PMP, C#, .NET, InfoPath Forms, JavaScript, SharePoint Migration, Software Architectural..., HTML 5, CSS, Agile Methodologies, Enterprise Architecture, Microsoft SQL Server, SQL, ASP.NET, Databases, Consulting, Requirements Analysis
Education
University of Pittsburgh
Donegal Insurance Group March 2015 - Present
WSSC April 2014 - March 2015
PHEAA June 2013 - April 2014
DISA July 2008 - June 2013
Skills
z/OS, REXX, JCL, Mainframe, WebSphere Application..., IBM HTTP Server, Unix Shell Scripting, Tape Management, Storage Management, SMS, Disaster Recovery, Apache, Technical Documentation, Software Development, Operating Systems, Aperture Vista, Java, Maximo
Education
Shippensburg University of Pennsylvania 2005 — 2009
Bachelors of Science, Business Administration (M.I.S.)
PHEAA May 1994 - Present
Skills
Writer, Teacher, Employee Training, Training, Interviews
Education
Slippery Rock University of Pennsylvania 1989 — 1993
Bachelor of Science, English Writing
Harrisburg High School 1984 — 1989
PHEAA September 2013 - Present
Independent Feature Films 2012 - Present
PHEAA - FedLoan Servicing May 2013 - September 2013
Lebanon Valley Chamber of Commerce March 2008 - August 2010
Lebanon Daily News September 2003 - March 2008
Skills
Experience in..., Customer Service, Marketing, Microsoft Office, Social Media, Sales, Networking, Account Management, Outlook, Advertising, Microsoft Excel, Project Management, Public Relations, Event Management, Management, PowerPoint
Education
University of Phoenix 2004 — 2007
Master of Business Administration (MBA), Marketing
University of Pittsburgh 1997 — 2002
BA, Communications
PHEAA 2005 - Present
PA Department of Education 2003 - 2005
Education
Syracuse University 2002 — 2003
Masters, Broadcast Journalism
Wilkes University 1998 — 2002
Bachelor of Arts, Communications, Public Relations
PHEAA August 2014 - September 2015
CVS Caremark Corporation February 2014 - February 2015
Commonwealth of Pennsylvania July 2005 - April 2014
Commonwealth of Pennsylvania July 2005 - July 2006
Digital Solutions, Inc. May 2000 - May 2003
Education
St. Francis University 2003 — 2005
Master of Business Administration (M.B.A.), Marketing Concentration
St. Francis University 1999 — 2003
Bachelor's Degree, Computer Systems Management
Ghost Indoor Percussion May 2014 - Present
Abington School District August 2013 - Present
Self Employed Musician/Music Instructor January 2004 - Present
Ridley School District November 2012 - May 2014
Temple University October 2011 - May 2013
Temple University August 2012 - December 2012
Portage Area School District March 2010 - August 2012
PHEAA June 2008 - August 2011
Northern Cambria School District January 2009 - February 2010
Skills
Music Education, Composition, Percussion, Percussion Performance, Chamber Music, Orchestral Music, Audio Engineering, Music Production, Singing, Sound Design, Finale, Studio Recording
Education
Temple University 2008 — 2013
Bachelor of Music, Music Eduation, Music Performance
Altoona Area High School 2005 — 2008
High School Diploma, Music Minor
PHEAA January 2015 - Present
PHEAA May 2014 - Present
PHEAA (Pennsylvania Higher Education Assistance Agency) January 2013 - May 2014
PHEAA (Pennsylvania Higher Education Assistance Agency) August 2011 - January 2013
American Mint June 2009 - March 2011
Williams-Sonoma, Inc. August 2001 - March 2009
Equinox International 1993 - 2000
Skills
Forecasting, Leadership, Team Leadership, Strategic Planning, Business Strategy, Budgets, Management, Training, Analysis, Process Improvement, Call Center, Team Building, Customer Experience, Performance Management, Operations Management, Customer Service, Microsoft Office, Coaching, Customer Satisfaction, Call Centers, Project Planning, Market Research, Microsoft Excel, Retail, Inventory Management, Quality Assurance, Time Management, Cross-functional Team...
Education
University of Illinois at Urbana-Champaign
Bachelor of Science in Architectural Studies
Commonwealth of Pennsylvania February 2015 - Present
PHEAA May 2014 - March 2015
Community Residences March 2013 - May 2014
United Cerebral Palsy 2009 - 2011
Skills
Case Managment, Social Services, Crisis Intervention, Public Speaking, PowerPoint, Mental Health, Nonprofits, Community Outreach, Event Planning, Customer Service, Program Development, Psychotherapy, Mental Health Counseling, CBT, Interventions, Treatment, Therapeutic Crisis..., Biopsychosocial..., Dual Diagnosis, Grief Counseling, Substance Use Disorders, Individual Counselling, Case Management Services, Solution Focused, Post Traumatic Stress, Addiction Recovery, DSM-IV, Adolescents, Case Management, Group Therapy, Behavioral Health, Motivational..., Family Therapy, Counseling Psychology, Program Evaluation, Psychology
Education
Capella University 2013 — 2016
Masters of Mental Health Counseling
Temple University 2005 — 2009
BSW, Social Work
PHEAA September 2014 - Present
Comcast Cable February 2014 - July 2014
Comcast July 2012 - February 2014
Comcast August 2009 - July 2012
Skills
Call Center, Telecommunications, Direct Sales, Customer Retention, Telephony, Sales Process, Sales Operations, Sales Management, Account Management, Solution Selling, Long Distance, Wireless, Training, Call Flow, Writing, Sports Writing, Newspaper Design, Billing Systems, Management, Call Centers, Customer Service, Leadership, Broadband, Customer Satisfaction
Education
Slippery Rock University of Pennsylvania 2007 — 2009
Bachelor of Science (B.S.), Journalism
Slippery Rock University of Pennsylvania 2002 — 2007
Bachelor of Science (B.S.), Public Relations
Hersha Hospitality March 2011 - Present
Rite Aid Corporation March 2008 - March 2011
Rite Aid Corporation January 2008 - February 2008
PHEAA November 2006 - November 2007
State Correctional Institution Camp Hill PA 2004 - 2006
State Correctional Institution at Camp Hill March 2004 - July 2004
Skills
SAP, Kronos Timekeeping..., DOCNET inmate tracking..., Infinium AS400, Avaya Imaging, NCIC Clean Certified, Lotus Notes, GPS Hera Mainframe, Microsoft Office, Millennium, TimeSaver, HROnline, HRIS, EPAFS, Selectech, Kronos Timekeeping, Recruiting, Onboarding, Timesaver, Employee Relations, Hiring, Customer Service, Windows, Training, Benefits Administration, Human Resources, Payroll, Employee Benefits, Kronos, ADP Payroll, Accounts Receivable, Employee Training, Budgets, Front Office, Accounts Payable, Applicant Tracking..., Personnel Management, New Hire Orientations, Hospitality, Interviews, College Recruiting, Talent Acquisition, Talent Management, FMLA, Deferred Compensation, Leadership, Temporary Placement, HR Policies, Data Entry, Team Building
Education
University of Phoenix 2009 — 2015
Business Administration, Human Resources Management, Junior
Sears Holdings Corporation July 2006 - Present
Sears Holdings Corporation June 2013 - August 2013
Susquehanna University August 2011 - May 2012
PHEAA June 2010 - August 2011
Skills
Team Leadership, Customer Service, Team Motivation, Leadership Development, Team Building, Operations Management, Customer Satisfaction, Employee Training, Customer Experience, Sales Operations, Retail Sales, Sales Motivation, Cross-functional Team..., Sales Management, Retail Sales Analysis, Job Coaching, Project Management, PowerPoint, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word, Time Management
Education
Susquehanna University 2009 — 2014
Bachelor of Science (B.S.), Business Administration with emphasis in Global Management
Delta Dental Insurance Company August 2015 - Present
Giant Food June 2008 - Present
PHEAA July 2014 - July 2015
Sportography by Lifetouch March 2014 - June 2014
Skills
Microsoft Word, PowerPoint, Photoshop, Illustrator, Photography, Graphic Design, Typography, Open Minded, Adobe Creative Suite, Creative Problem Solving, Reliability, Always Punctual, Adobe Bridge, Logo Design, Branding & Identity, Dreamweaver, InDesign, Customer Service, Microsoft Office
Education
The Art Institutes of York-PA 2010 — 2013
Bachelors of Science, Graphic Design
Lower Dauphin High Scool 2006 — 2010
Diploma
Stamboulie Consulting February 2015 - Present
Wells Fargo August 2013 - August 2014
Metro Bank March 2012 - July 2013
PHEAA June 2010 - April 2012
Skills
Brand Strategy, HR Policies, Employment Law..., Crisis Communications, Coaching, Messaging, Hiring Practices, Marketing, Training, Interviews, Operations Management, Retail Banking, HMDA, Community Outreach, Community Reinvestment..., Quality Auditing, SOX Compliancy, Sales, Loans, Microsoft Office, Finance, Policy, Strategic Planning, Facebook, Event Management, Management, Program Management, International Relations, Strategy
Education
The George Washington University
Bachelor's Degree, Political Science
PHEAA January 2014 - Present
ManpowerGroup April 2013 - November 2013
Internal Revenue Service October 2010 - April 2013
Pittsburgh Department of Veterans Affairs July 2006 - June 2010
National Envelope October 1993 - October 2004
United States Army August 1990 - April 1992
US Army August 1990 - April 1992
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business Administration and Management, General, 3.77 GPA
St. Mary's County Government January 2014 - Present
Harrisburg Area Riverboat Society, Inc. October 2011 - December 2013
Harrisburg Area Riverboat Society, Inc. June 2010 - October 2011
Cumulus Media June 2009 - August 2009
PHEAA June 2006 - August 2006
Skills
Social Media Marketing, Non-profit..., Non-profit..., Microsoft Office, Attraction Marketing, Attraction Management, Tourism, Tour Management, Tour Operators, Event Planning, Office Management, Office Administration, Employee Management, Marketing Communications, Non-profits, Social Media, Public Relations, Event Management, Promotions, Writing, Press Releases, Social Networking, Facebook, Advertising, Public Speaking, Media Relations, Customer Service, PowerPoint, Online Marketing, Word, Newsletters, Editing, Email Marketing, Excel, Customer Relations, Administration, Team Building, Community Outreach, Outlook, Problem Solving, Special Events, Scheduling, Online Advertising, Fundraising, Marketing, Copy Editing, Grants, Nonprofits, Philanthropy, Creative Writing
Education
University of Scranton 2006 — 2010
BA, History, Communications
University of Westminster 2009 — 2009
Study Abroad Student
PHEAA June 2015 - Present
PHEAA February 2015 - June 2015
PHEAA May 2013 - February 2015
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Facebook, Research, Time Management, Social Media, Event Planning, Marketing, Data Entry, Access, Sales, Leadership, Teamwork, Data Analysis, Team Leadership
Education
Penn State University - The Capital College 2014 — 2016
Master of Business Administration (MBA), Financial Analysis, 3.92
Shippensburg University of Pennsylvania 2008 — 2013
Bachelor of Science (BS), General Management, Economics, 3.77
Johns Hopkins University, and NIH (Graduate Partnership Program) June 2013 - Present
Penn State University July 2008 - July 2013
PHEAA December 2005 - August 2007
Pharma eMarket LLC February 2007 - May 2007
Skills
Neuroscience, Project Management, Molecular Biology, Public Speaking, Edited manuscripts for..., Authored manuscripts..., Presented posters at..., Neuropsychological..., IRB Documentation, Grant Preparation, Clinical Trials
Education
The Johns Hopkins University 2013 — 2018
Doctor of Philosophy (PhD), Cellular, Molecular and Developmental Biology
Villanova University 2004 — 2008
Bachelor of Science (B.S.), Biology
PHEAA February 2013 - Present
TE Connectivity June 1998 - February 2013
Keystone Medical Systems 1996 - 1998
PSINet 1995 - 1996
Harrisburg Jet Center 1994 - June 1995
Clark Aviation Corporation 1994 - June 1995
Skills
Process Improvement, Data Center, Telecommunications, Six Sigma, Cross-functional Team..., Wireless, Product Management, Troubleshooting, Vendor Management, Program Management, IT Management, Project Management, Integration, Cloud Computing, Security, ERP
Education
Southern Methodist University
Masters of Science, Telecommunications
Pennsylvania State University 1993 — 1994
Bachelors of Science, Finance
PHEAA March 2015 - Present
Benecard PBF August 2010 - March 2015
Regent Education December 2008 - July 2009
Lehman Brothers/Campus Door March 2008 - August 2008
KnowledgePlanet/Mzinga May 2007 - September 2007
Self-employed April 2005 - April 2007
Nelnet April 2004 - April 2005
Dataquest January 2003 - March 2004
Wachovia May 1998 - September 2002
EdFund October 1993 - May 1998
Skills
Product Management, Product Marketing, Business Analysis, Gap Analysis, Analysis, SDLC, Requirements Analysis, SQL, Management, Software Documentation, User Interface Design, Strategy, SaaS, Start-ups, Leadership, Program Management, Process Improvement, Strategic Planning
Education
Sierra College
Penn State Harrisburg February 2014 - Present
Army National Guard August 2012 - Present
PHEAA February 2013 - October 2013
Army National Guard December 2010 - August 2012
Army National Guard February 2009 - December 2010
Skills
Active DoD Secret..., Interpersonal Skills, Human Resources, Administrative..., Microsoft Office, Public Speaking, Organizational..., Spanish, Leadership Development, Computer Proficiency, Secretarial Skills, Military Logistics, Social Networking, Networking, IBIS, Recruitment Advertising, Online Advertising, Customer Service, PowerPoint, Microsoft Excel, Teamwork, Leadership
Education
Shippensburg University of Pennsylvania 2008 — 2012
Bachelor of Arts (B.A.), Human Communication Studies
Pressley Ridge 2014 - Present
PHEAA 2011 - 2014
TE Connectivity 2010 - 2011
United States Department of Commerce 2009 - 2010
Lincoln General Insurance Company 2007 - 2009
HealthSouth 2006 - 2007
Murry's Inc. 2001 - 2006
NHS Human Services 1998 - 2001
Skills
Employee Relations, Onboarding, Compliance, Applicant Tracking..., Performance Management, HRIS, Corporate Recruitment, Succession Planning, Community Outreach, Recruiting, Organizational..., Human Resources, Leadership, Training, Personnel Management, Deferred Compensation, Policy, New Hire Orientations, Employee Benefits, Payroll, FMLA, Temporary Placement, Coaching
Education
Shippensburg University of Pennsylvania 1995 — 1998
Master of Public Administration, Human Resources Management
Shippensburg University of Pennsylvania 1987 — 1992
B.A., Geography Land Use Planning
Avon August 2015 - Present
1&1 Internet Inc. January 2015 - Present
Alpine Access September 2013 - Present
PHEAA August 2007 - March 2010
Giant Food February 2006 - July 2007
Skills
Microsoft Word, Microsoft Excel, Outlook, Lotus Notes, Windows 7, Windows XP Pro, Windows NT, Microsoft Office, Windows 8, Android, Smartphones, Tablets, Typing, Organization, Communication, Research
Education
South University-Savannah Online 2013 — 2017
Bachelor of Laws (LLB), Paralegal
HACC 2010 — 2013
General Studies
Lower Dauphin High School 2004 — 2007
Harrisburg Area Community College (HACC), General Studies
PHEAA November 2014 - Present
FedLoan Servicing January 2012 - November 2014
Elizabethtown College January 2011 - May 2014
FedLoan Servicing August 2009 - January 2012
AES/PHEAA September 2008 - August 2009
AES/PHEAA May 2006 - September 2008
AES/PHEAA February 2005 - May 2006
Skills
Employee Training, Management, Instructional Design, Quality Assurance, Process Improvement, Project Management, Training Delivery, Leadership Development, Lotus Notes, Change Management, Quality Control, Quality Management, Strategic Communications, Avaya, adobe captivate, Adult Learning Theory, Operational Efficiency, Knowledge Management, Knowledge Transfer, Educational Technology, Remote Device Management, WebEx, AT&T Connect, Research, Procedure Development, Strategy Alignment, Program Development, iConnect, Facilitation, Business Process Design, Leadership, Public Speaking
Education
University of Phoenix 2011 — 2015
Doctor of Management, Organizational Leadership, 3.89
Temple University 2009 — 2010
Master of Education (M.Ed.), Educational Psychology, 3.9
University of Phoenix 2006 — 2008
Bachelors of Science, Business Management, GPA 3.7
Capital College, Pennsylvania State University 2004 — 2006
Communications
Harrisburg Area Community College 2001 — 2004
Associate of Arts (A.A.), Business/Corporate Communications
Cengage Learning February 2014 - Present
Pearson July 2012 - February 2014
Pearson June 2010 - July 2012
Gulf Coast Rebuilding/DHS 2006 - 2007
US Department of Education 2003 - 2006
US Department of Education August 2002 - November 2003
US Department of Health and Human Services 2001 - 2002
Governor Tom Ridge 1998 - 2001
PHEAA 1997 - 1998
Skills
Strategic Communications, Speech Writing, Media Relations, Crisis Communications, Public Policy, Press Releases, Politics, Public Affairs, Message Development, Public Relations, Social Media, Corporate Communications, Editing, Content Development, Public Speaking, Policy Analysis, Journalism, Political Campaigns, Blogging, Government
Education
Temple University 1997 — 1999
Master, Journalism
West Virginia University 1990 — 1995
Bachelor, Political Science
PHEAA May 2011 - Present
Enterprise Rent A Car May 2004 - May 2011
Education
Shippensburg University of Pennsylvania
PHEAA October 2013 - Present
LSI March 2009 - August 2013
DiCenzo Personnel Specialists December 2008 - March 2009
Skills
Customer Satisfaction, Call Centers, Time Management, Data Entry, Customer Service, Microsoft Excel, Microsoft Word, Banking, Finance, Loans
Education
University of Pittsburgh
Bachelor of Business Administration (B.B.A.), Finance
Serratellifor Judge March 2009 - Present
Self-employed 2007 - Present
County of Lancaster November 2007 - February 2008
PSBA/SBIC of PA/SCS October 2004 - October 2007
PHEAA September 1998 - October 2004
Education
St. Francis University 2000 — 2002
Masters, Human Resource Management
Millersville University of Pennsylvania 1974 — 1979
BS, Secondary Education
PHEAA September 2011 - Present
Skills
Leadership Development, Project Management, Project Planning, Training Delivery, Executive Coaching, Organizational..., Talent Management, Visio, Integration, MS Project, Leadership, Instructional Design
Education
The George Washington University 1998 — 1999
Master's Certificate
University of Scranton 1992 — 1994
MBA
VST Consulting, Inc January 2006 - Present
JPMorgan Chase & Co. March 2003 - November 2005
PHEAA September 2002 - October 2004
Edge Technologies Inc May 2000 - March 2002
GE January 1999 - November 1999
Pfizer February 1998 - November 1998
Africa Mideast Lines February 1997 - February 1998
Alitalia Airlines March 1992 - August 1996
Skills
Business Analysis
Education
Shivaji University 1986 — 1988
Masters in Business Administration, Marketing, Finance
Sri Venkateswara University 1983 — 1986
B.S in Business, Commerce
City of Philadelphia July 2014 - Present
City of Philadelphia (PDPH) August 2013 - Present
PHEAA January 2013 - March 2013
Han Enterprises October 1992 - October 2012
City of Philadelphia Dept of Finance/Risk (Intern) January 2011 - April 2012
Honickman Learning Center 2012 - 2012
Rite Aid Pharmacy June 1988 - February 2008
Skills
Legal Research, Legal Assistance, Westlaw, Lexis, Document Review, Legal Writing, Litigation, Legal Documents, Litigation Support, Pleadings, Civil Litigation, Personal Injury, Mediation, Family Law, Criminal Law, Notary Public
Education
Strayer University 2013 — 2015
Master of Public Administration (MPA)
Peirce College 2010 — 2012
Bachelor of Science, Paralegal
PJA 2008 — 2010
Associate's degree legal studies
Dole Food Company September 2015 - Present
PHEAA August 2013 - Present
Target July 2012 - August 2013
Baltimore City Public Schools August 2010 - June 2012
Teach for America June 2010 - June 2012
Teach For America September 2009 - June 2010
UCSB June 2009 - June 2010
UCSB June 2009 - June 2010
Skills
Public Speaking, Staff Development, Teaching, Budgets, Management, Coaching, Interviews, Project Planning, Training, Leadership, Classroom, Data Analysis, Higher Education, Human Resources
Education
The Johns Hopkins University 2010 — 2012
M.S., Data Driven Education
University of California, Santa Barbara 2006 — 2010
B.A., Communication & Black Studies
PHEAA April 2015 - Present
MARCO Promos October 2014 - April 2015
MARCO Promos November 2011 - October 2014
Orchard Brands May 2011 - November 2011
Dell Services August 2010 - January 2011
Synergy Business Management February 2008 - June 2010
Synergy Business Management April 2005 - February 2008
Adelphia Cable February 2003 - April 2005
Skills
Call Center, Customer Service, Process Improvement, Outlook, Leadership, Training, Microsoft Office, Sales, Microsoft Excel, Quality Assurance, Employee Benefits, Time Management, Project Planning, Call Centers, Project Management, Inventory Management, Employee Relations, Recruiting, Coaching, Customer Satisfaction, Administration, Negotiation, Marketing, Human Resources, Customer Retention
Education
University of Pittsburgh 1998 — 2002
Bachelors, Communications/Public Relations
West Forest Junior/Senior High School 1994 — 1998
PHEAA June 1981 - January 2007
Skills
Copy Editing, Fiction, Non-fiction, Editing, Web Content, Creative Writing
Education
The Ohio State University 1970 — 1973
Master's degree, Sociology
Computer Aid, Inc. May 2015 - Present
PHEAA September 2014 - May 2015
Susan Graham Consulting June 2014 - September 2014
Benecard PBF November 2009 - June 2014
ProBuilt Homes May 2003 - November 2009
Skills
DB2, Websphere, Struts, Java, EJB, SQL, WebSphere Application..., SDLC, Java Enterprise Edition, JSP, SOA, Hibernate, Oracle, Web Services, XML, JMS, Linux, J2EE Application..., JavaScript, JSF, .NET, AutoCAD, Unix Shell Scripting, Servlets, UML, Web Applications, Microsoft SQL Server, MySQL, JPA, Requirements Analysis, JBoss Application Server, C, SQL Tuning, Performance Tuning, JDBC, Spring Framework, WebSphere, Software Development, HTML, Unix, Process Improvement, Leadership, Databases, Business Analysis, Software Documentation
Education
Susquehanna University 1999 — 2003
BS, Mathematics, Computer Science
Selinsgrove Area High School 1995 — 1999
High School Diploma, Mathematics
Renewal by Andersen of Central PA November 2013 - Present
PHEAA October 2010 - June 2013
Pennsylvania Couseling Services March 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Event Planning, Time Management, Data Entry
Education
Shippensburg University of Pennsylvania 2001 — 2006
Bachelor of Arts (B.A.), Psychology
PHEAA October 2012 - Present
Pennsylvania Higher Education Assistance Agency January 2007 - Present
Pennsylvania Public Utility Commission May 2014 - October 2015
Pennsylvania Public Utility Commission May 2014 - September 2015
PHEAA October 2003 - July 2006
Ciber September 1997 - October 2003
Skills
Certified Project..., Technical Writing, Arts Administration, Business Analysis, Leadership, Management, Process Improvement, Program Management, Project Management, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Software Project..., Testing
Education
Mary Washington College
Bachelor's degree, Psychologyand Dance (Double Major)
The George Washington University
PHEAA April 2010 - Present
Verizon January 2006 - March 2010
Tata Consultancy Services April 2000 - December 2005
Education
University of Rajasthan 2001 — 2003
Master of Business Administration (M.B.A.), Computer Software and Media Applications
University of Rajasthan 1997 — 2000
Bachelor of Business Administration (B.B.A.), Computer Science
PHEAA November 2012 - Present
Geek Squad October 2006 - November 2012
Software Solutions - Non-profit June 2006 - November 2012
Geek Squad October 2004 - October 2006
Skills
Java Enterprise Edition, SQL, SDLC, Microsoft SQL Server, Software Development, Business Analysis, Data Analysis, Windows, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, JavaScript, Computer Maintenance, Computers, Computer Hardware, Java, Wireless, Databases, Theoretical Computer..., Computer Proficiency, Microsoft Servers, Networking, Integration, Management
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Computer Software Engineering
Community Action Agency May 2014 - July 2014
PHEAA December 2013 - January 2014
Independent Consultant 2013 - 2013
Siena Heights University 2012 - 2012
Masco Cabinetry 2008 - 2012
Masco Cabinetry 2007 - 2008
Masco Cabinetry 2005 - 2007
Masco Cabinetry 2003 - 2005
Masco Cabinetry 2001 - 2003
Dana Corporation 1998 - 2000
Skills
Accounts Payable, Analysis, ERP, Oracle E-Business Suite, General Ledger, Accounting, JD Edwards, Customer Service, Team Building, Budgets, Project Management, Management, Accounts Payable..., Analyzing, Financial Reporting, Strategy, Finance, Sarbanes-Oxley Act, Custom reporting/ODBC..., Custom reporting/Oracle..., Problem-solving/decision..., Research, Problem Solving, EDI, Forecasting, Cost Accounting, Account Reconciliation, Six Sigma, Auditing, Continuous..., Custom reporting/SQL..., IBM AS/400, Toad, Oracle iExpense, Training, Document Management, Organizational..., Planning/Organizing, Ellucian Banner, Oracle Report Builder, Oracle SQL Developer, Project Business..., Presentations, Concur, SharePoint, HTML, Creativity, Innovation
Education
Siena Heights University 2010 — 2013
Master of Arts (M.A.), Business/Organizational Leadership, 4.0000
Spring Arbor University 2001 — 2002
Bachelor of Arts (B.A.), Business/Management and Organization Development, 3.9400
Juran Institute 2007 — 2007
Certification, Six Sigma Green Belt
Oracle University 2007 — 2007
Certificate, Oracle eBusiness Suite R12 Implementation and Use
Klee Associates 2006 — 2006
General Ledger and Accounts Receivable Mastery Level Workshop
Certiport 2003 — 2003
Certification, Microsoft Office Specialist (Excel, Powerpoint, Word)
Dana University Business School 1996 — 2000
Certification, Certified Dana Supervisor
Berkley Mid-Atlantic Group (a W. R. Berkley Company) January 2012 - Present
Berkley Mid-Atlantic Group (a W. R. Berkley Company) January 2011 - Present
PHEAA August 2007 - January 2008
Nationwide Insurance July 1996 - August 2007
Skills
Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Editing, C++, C, Java, Claim, Insurance, Commercial Insurance, Property & Casualty..., Claims Management, Liability, Casualty Insurance, Customer Service
Education
Widener University School of Law (PA) 1995 — 1999
Doctor of Law (J.D.), Law
St. Francis University 1979 — 1983
Bachelor of Science (B.S.), Business Administration and Management, General
Happy Valley Ride May 2015 - Present
Hub Dining August 2012 - Present
Walmart September 2010 - May 2015
Directed Technologies Drilling, Inc. April 2014 - 2014
Eclipse Resources May 2013 - July 2013
PHEAA July 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Operations Management, Project Management, Management, Project Planning, Team Leadership, Teamwork, Leadership, Sales, Food
Education
South Hills School of Business & Technology 2009 — 2011
Associate's degree, Engineering Technology
Canon McMillan High School
PHEAA January 2015 - Present
PHEAA January 2003 - December 2014
PHEAA January 1998 - December 2002
PHEAA September 1990 - December 1997
Skills
JCL, Z/OS Mainframe, TSO, AFP, StreamWeaver, CMOD, SAS programming, DB2, Unix, Linux, REXX, XML, Lotus Notes, Windows, Microsoft Excel, Microsoft Word
Education
Thompson Institute 1988 — 1990
Associate's degree, Computer Programming
D&H Distributing August 2009 - Present
PHEAA 2008 - 2009
Enterprise Rent-A-Car 2007 - 2008
Skills
Sales, B2B, Account Management, Sales Management, Channel, Customer Service, Resellers, Channel Sales, Territory Development, Sales Process, Customer Satisfaction, Consumer Electronics, Solution Selling, New Business Development, Sales Operations, Direct Sales, Product Marketing
Education
Shippensburg University of Pennsylvania 2001 — 2006
Bachelor of Science in Business Administration, Marketing
Susquenita High School 1997 — 2001
Jimmy John's Guarantor Insurer Rep IPHEAAAugust 2015 - Present
PHEAA June 2015 - August 2015
Skills
SPSS, Statistical Data..., Critical Thinking, Microsoft Office, Note Taking, Prioritize Workload, Report Writing, Customer Service, Microsoft Word, Microsoft Excel, Time Management, Teamwork, PowerPoint, Social Media, Event Planning, Data Entry, Research
Education
University of Pittsburgh 2011 — 2015
Bachelor of Science (BS), Psychology
Red Land Senior High School 2007 — 2011