Professional Hospitality Resources
Industry: Company
DescriptionFounded: 1986 Parent organization: Diamond Resorts Corporation
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Professional Hospitality Resources Employees
Hilton Worldwide June 2015 - Present
Hilton Worldwide October 2013 - May 2015
Hilton Worldwide June 2012 - October 2013
Hilton Worldwide February 2008 - August 2011
Professional Hospitality Resources July 2006 - August 2007
Jody's Inc June 2005 - July 2006
Skills
Accounts Payable, Accounts Receivable, Analysis, Conflict Resolution, Customer Service, Hospitality, Hotels, Leadership, Management, Microsoft Excel, Microsoft Office, Payroll, Social Media, Nonprofits
Education
George Mason University 2011 — 2012
MS, Conflict Analysis and Resolution
University of Malta 2011 — 2012
MA, Conflict Resolution and Mediterranean Security
University of Chicago 2007 — 2011
BA, International Studies and Romance Languages and Literature (French)
Institut d'Études Politiques de Paris (Sciences-Po) 2009 — 2010
Study abroad certificate, Political Science/History
Orion Orthopedics 2012 - Present
American Medical Systems/ConsignMed January 2011 - Present
1 Beach Street Development LLC 2007 - 2010
Resort Solutions International, Inc 2003 - 2007
Professional Hospitality Resources 2000 - 2000
Gold Key Resorts 1998 - 2000
Skills
Medical Devices, Surgical Device Sales, Urology, Spine, Durable Medical..., Surgeons, Hospitality, Hospitality Management, Medical Tourism, Marketing, Marketing Strategy, Sales, Strategic Planning, Analysis, Customer Service, Research, Budgets
Education
Lynchburg College 1995 — 1999
Business Administration and Management, General
Old Dominion University
Electronic Systems May 2008 - Present
Professional Hospitality Resources 2006 - 2007
Restaurants Unlimited 2002 - 2006
Skills
Sales, Customer Service, Account Management, Customer Satisfaction, New Business Development, Management, Cisco Technologies, Solution Selling, Enterprise Software, Security, Cloud Computing, Managed Services, Technical Support, Salesforce.com, Hardware
Education
Northeastern University 1994 — 2000
B.S., Music Industry
Cape Henry Collegiate 1980 — 1993
Renaissance Palm Springs Hotel January 2012 - Present
Hyatt Regency Milwaukee August 2007 - December 2011
HEI Hotels & Resorts 2005 - 2007
PHR Hospitality July 2003 - December 2006
Professional Hospitality Resources 2003 - 2005
2003Area ManagerAccor North America January 1998 - January 2001
MOA Hospitality 1997 - 2001
SalesNoble Hospitality, Inc January 1991 - January 1998
Brock Hotel Corporation 1982 - 1989
Skills
Negotiation, Tourism, Restaurants, Revenue Analysis, Hotels, Resorts, Hospitality, Yield Management, Hospitality Industry, Meeting Planning, Event Management, Hospitality Management, Food & Beverage, Hotel Management, Banquets, Restaurant Management, New Business Development, Marketing, Sales, Opera, Opening Hotels, Catering, Management, Menu Development, Event Planning, Convention Services, Rooms Division, Trade Shows, Pre-opening, Front Office, Customer Satisfaction, Time Management, Budgets, Hotel Booking, Sales Management, Property Management..., Micros, Lodging, OnQ, Training, Forecasting, Guest Service Management, Business Travel, Operations Management, Revenue Forecasting, Pre-opening experience, Delphi, Leisure, Banquet Operations, Incentives
Education
of ScienceBusiness EducationUniversity of Missouri-Columbia 1982 — 1986
Bachelor of Science (BS), Business Teacher Education
University of Missouri-Columbia 1982 — 1985
Business, Business Ed
InterContinental Hotels Group May 2011 - Present
InterContinental Hotels Group June 2010 - May 2011
InterContinental Hotels Group September 2007 - June 2010
Tidewater Hotels and Resorts May 2007 - September 2007
Hilton Virginia Beach Oceanfront September 2006 - April 2007
Professional Hospitality Resources June 2004 - September 2006
Tidewater Hotels and Resorts 2002 - 2004
Professional Hospitality Resources 1999 - 2002
Tidewater Inn Management 1995 - 1999
Skills
Revenue Analysis, Hotel Management, Yield Management, Pre-opening, Front Office, Sales, Hospitality Industry, Hospitality, Hotels, Hospitality Management, Rooms Division, Resorts, Property Management..., Tourism, Hotel Booking, Budgets, Food & Beverage, Catering, Banquets, Restaurants, Management, Opening Hotels
Education
Blue Ridge College 1989 — 1990
Tidewater Community College 1986 — 1988
Virginia Retirement System• September 2014 - Present
Estes Express Lines May 2011 - September 2014
Estes Express Lines January 2009 - April 2011
Focus VA, LLC 2003 - 2011
Estes Forwarding Worldwide 2007 - November 2010
Estes Express Lines January 2003 - January 2009
Estes Express Lines November 1998 - January 2003
Progressive Design, Inc. September 1997 - November 1998
Professional Hospitality Resources May 1995 - September 1997
Sandler, Greenblum and Bernstein September 1993 - May 1995
Skills
Business Intelligence, Software Development, Process Improvement, Project Management, Web Development, Database Design, SDLC, Access, Analysis, Business Process, Web Applications, Java Enterprise Edition, Management, IBM iSeries, Systems Analysis, IT Management, RPG, Visio, Business Analysis, Integration, Requirements Analysis, DB2, Leadership, SQL, Data Warehousing, EDI, Contract Negotiation, Requirements Gathering, JavaScript, C#, Load Balancing, SQL Tuning, Data Architecture, CMS, EAI, Offshore Project..., Enterprise Application..., Database Architecture, Lotus Domino, MySQL, Apache, Content Management..., J2EE, PHP, Windows Server 2003, Zend Framework, Six Sigma, Legal Contract Review, IT Strategy, Cross-functional Team...
Education
The College of William and Mary - The Mason School of Business 1997 — 2000
Master of Business Administration (M.B.A.)
The College of William and Mary 1989 — 1993
Bachelor's Degree, International Relations
Gartner Leadership Academy 2013 — 2013
Red Bank Regional High School 1985 — 1989
Professional Hospitality Resources 2011 - Present
Reynolds Group of Companies 2006 - 2009
PRG-Schultz International 2002 - 2006
John H. Harland Company 1999 - 2002
Silver Dollar City 1998 - 1999
The Walt Disney Company 1979 - 1998
Education
Harvard Business School 1986 — 1988
MBA
Georgia Institute of Technology 1978 — 1983
Bachelor of Science, Industrial Engineering
Hire Better June 2010 - Present
American Workforce May 2008 - July 2009
Dominion Enterprises/For Rent Media Solutions September 2002 - July 2005
Hilton Norfolk Airport 1995 - 2002
Professional Hospitality Resources 1994 - 1995
Education
Michigan State University 1990 — 1994
BA, Communications-Marketing
Mahi Mah's Seafood Restaurant and Sushi Saloon, PHR February 2013 - Present
Professional Hospitality Resources January 2011 - February 2013
Professional Hospitality Resources 2010 - 2011
Professional Hospitality Resources/Goldkey Resorts 2009 - 2011
Hilton Garden Inn January 2008 - January 2009
Professional Hospitality Resources 2006 - 2008
Professional Hospitality Resources June 2005 - October 2006
Skills
Hospitality, Hospitality Industry, Hotels, Revenue Analysis, Resorts, Food & Beverage, Hotel Management, Hospitality Management, Restaurants, Menu Development, Restaurant Management, Catering, Yield Management, Budgets, Tourism, Pre-opening, Banquets, Micros, Property Management..., Culinary Skills, Cuisine, New Restaurant Openings, Food Service, Event Management, Wine, Cost Control, Food, Team Building, Pre-opening experience, Menu Costing, Recruiting, Social Media Marketing, Bartending, Hiring, Menu Engineering, Opening Hotels, Banquet Operations, Training, Guest Service Management, Revenue Forecasting, Employee Training, F, Food Safety, Wine Tasting, Marketing, Employee Relations, Income Statement, Customer Service, Fine Dining, Front Office
Education
Longwood University 1997 — 2002
BSBA, Finance
Bristol Mountain Ski Resort 2014 - Present
Sutherland Global Services 2012 - 2014
Gold Key Resorts 2001 - 2011
Professional Hospitality Resources 1998 - 2001
Skills
Resorts, Hospitality, Tourism, Event Management, Hotels, Event Planning, Hospitality Management, Hospitality Industry, Customer Service, Marketing, Public Relations, Sales, Marketing Strategy, Social Networking, Social Media, Leadership, Time Management, Management, Revenue Analysis, Hotel Management, Leisure
Education
Old Dominion University
Bachelor's degree, Recreation and Tourism Management
The Point Orlando Resort July 2015 - Present
Holiday Inn Charleston Historic Downtown February 2013 - February 2015
Crossway Inns, Inc. July 2007 - September 2012
Charlestowne Hotels July 2006 - July 2007
King Charles Inn August 2004 - July 2006
Embassy Suites Palm Beach Gardens December 2000 - August 2004
Four Points by Sheraton August 1999 - December 2000
PROFESSIONAL HOSPITALITY RESOURCES January 1995 - August 1999
Beach Quarters Resort, Beach Quarters Inn, Turtle Cay January 1995 - 1999
Lake Wright Resort & Convention Center November 1992 - February 1995
Skills
Catering, Rooms Division, Event Management, Food, Culinary Skills, Property Management..., Customer Service, Income Statement, Hotels, Hospitality, Hospitality Management, Hotel Management, Hospitality Industry, Budgets, Team Building, Training, P&L, OnQ, Forecasting, Cooking, Management
Education
Queen Margaret University 1982 — 1985
Bsc, Hospitality Management
Morrison's Academy 1972 — 1982
Yes
TheeMadHatter LLC January 2005 - Present
Lowe's Home Improvement September 2011 - April 2015
The Home Depot December 2010 - August 2011
Kmart Corporation February 2009 - May 2010
CVS Caremark Corporation August 2005 - December 2008
Wyndham - Roanoke Hotel July 2004 - June 2005
Belleview Biltmore Golf Resort & Spa June 2002 - July 2004
Professional Hospitality Resources January 2001 - June 2002
Norfolk Waterside Marriott September 1998 - January 2001
Four Points by Sheraton March 1998 - December 2000
Skills
iPod, Excel, Word, Outlook, Mas 90, Great Plains, Business Analysis, Excel Services, Retail Solutions, Coaching Staff, Retail/Wholesale, Resort Development, Microsoft Excel, Purchasing, Customer Service, Resorts, Microsoft Word, Retail, Great Plains Software, Management, Sales, Hospitality, Hotels, Customer Satisfaction, Training, Marketing, Inventory Management, Employee Training, Time Management, Budgets, Recruiting, Leadership, Hospitality Management, Hotel Management
Education
Liberty University 2006 — 2012
B.Th., Theology/Theological Studies, 3.2
Texas Tech University 1995 — 1998
B.B.A, Business Administration and Management Information Systems, 3.7
Hilton Worldwide August 2010 - Present
Benchmark Hospitality International February 2010 - August 2010
La Quinta Resort & Club October 2008 - February 2010
Professional Hospitality Resources April 2007 - October 2008
Sea Island Company March 2005 - April 2007
Noble House Hotels and Resorts - Bellevue, WA 2001 - 2004
Westin Innisbrook 1998 - 2001
Education
James Madison University 1975 — 1979
LTD Management October 2008 - Present
SpringHill Suites August 2007 - October 2008
Ocean Hospitalities July 2007 - October 2008
Professional Hospitality Resources February 1993 - May 2007
Education
Minnesota State University, Mankato 1977 — 1981
Portfolio Recovery Associates October 2008 - Present
USF May 2007 - September 2008
Professional Hospitality Resources 2003 - 2006
L-3 Communications Integrated Systems 2001 - 2002
Education
Northeastern University 1995 — 1997
Accounting
Reliable Service Store inc December 2012 - Present
Crying Tree Studios 2008 - 2013
JES Construction May 2011 - June 2012
RZ Restaurant Companies November 2008 - March 2011
Teachers Tax services 2011 - 2011
Choice Hotels International December 2005 - April 2008
Goodstone Inn & Estate 2008 - 2008
Michaels - Maryland 2008 - 2008
Higley Family Chiropractic 2007 - 2008
Professional Hospitality Resources September 2004 - March 2005
Skills
Training & Development, Staff Training, Horseback Riding, Human Relations, Payroll Administration, ADP Payroll, Paychex, QuickBooks, General Ledger, Accounts Payable, Accounts Receivable, Journal Entries, Bill Payment, Fiber Arts, Spinner, Dressage, Human Resources, Payroll, People Skills, Equestrian, Employee Training, Employee Benefits, Training, Recruiting, Management, Customer Service, Software Documentation, Temporary Placement, Hiring, Benefits Administration, Employee Relations, Budgets, Accounting, Contract Negotiation, Team Building, Program Management, Marketing, Public Relations, Hotels, Analysis, Sales
Education
Averett University 2001 — 2004
Bachelor of Arts, English
Tidewater Community College 1998 — 2001
Kellam High 1994 — 1998
Advanced Studies Diploma
Princess Anne Middle 1992 — 1994
Chic Nails June 2001 - Present
Professional Hospitality Resources April 1996 - June 2001
Skills
Beauty Industry, Cosmetics
Education
South University Virginia Beach 2012 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.86
Tidewater Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General, 3.1
Ramada on the Beach September 2007 - Present
Professional Hospitality Resources 2007 - Present
The Westin Tysons Corner 2006 - 2007
Remington Hotels 2001 - 2002
Hilton Greensboro 1997 - 2000
Parc Oakland Hotel 1991 - 1996
Adam's Mark Hotels July 1989 - August 1991
Interstate Hotels & Resorts 1988 - 1989
Hyatt Hotels 1979 - 1986
Amfac Hotel Burlingame, Ca 1978 - 1979
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Training, Food & Beverage, Banquets, Event Management, Revenue Analysis, Wine, Culinary Skills, Yield Management, Casino, Catering, Process Scheduler, Front Office, Team Building, Operations Management, Resorts, Hotel Booking, Restaurant Management, Tourism, Pre-opening, Property Management..., Convention Services, Menu Development, Event Planning, Employee Relations, Trade Shows, Recruiting, Rooms Division, OnQ, Fine Dining, Restaurants, Food, Meeting Planning, Customer Satisfaction, Opera, Opening Hotels, Micros, Hiring, Customer Service, Guest Service Management, Lodging, Pre-opening experience, Banquet Operations, Cuisine, Menu Engineering, Menu Costing
Education
San Francisco State University 1967 — 1973
Personnel & Industrial Relations
University of Georgia Center for Continuing Education March 2013 - Present
University of Georgia Center for Continuing Education November 2002 - February 2013
Amerisuites Hotels October 2001 - October 2002
Professional Hospitality Resources October 1999 - September 2001
Skills
Event Planning, Customer Service, Event Management, Public Speaking, Microsoft Office, Social Media, Strategic Planning, Budgets, Research, Public Relations, Hospitality, Microsoft Excel, Hotels
Education
Memphis State University
Bachelor of Business Administration (B.B.A.), Personnel Managerment
The University of Georgia
UHS May 2010 - Present
Hilton Worldwide 2005 - 2008
Professional Hospitality Resources July 1999 - November 2005
Education
Bloomsburg University of Pennsylvania
BA, Psychology
Downtown Norfolk Council May 2000 - Present
Professional Hospitality Resources January 1991 - March 2000
Skills
Non-profits, Nonprofits, Budgets, Fundraising, Human Resources, Team Building, Payroll, Policy, Business Planning, Strategic Planning, Administration, Leadership Development, Event Planning, Volunteer Management, Grants
Education
Belmont Abbey College 1980 — 1984
Bachelor’s Degree, Accounting
Professional Hospitality Resources April 2008 - Present
Skills
Event Planning, Administrative..., Outlook, Customer Service, Microsoft Word, Time Management, Data Entry, PowerPoint, Process Scheduler, Office Administration, Office Management, Administration, Event Management
Education
La Roche College
Bachelor's degree, Business Administration and Management, General