Red Lion Hotels Corporation
Industry: Hospitality company
DescriptionRed Lion Hotels Corporation, doing business as RLH Corporation, is an American hospitality corporation that primarily engages in the franchising, management and ownership of upscale, midscale and economy hotels. Headquarters: Spokane, WA CEO: Greg Mount Subsidiaries: Knights Inn, 3 Palms Atlanta Airport North Hotel, Executive vice president: Gary Sims, Harry G. Sladich (Hotel Operations, Sales), Thomas L. McKeirnan
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Red Lion Hotels Corporation Employees
North Star Ice Equipment Corporation February 2014 - Present
Rachel's Must Have Makeup - Younique Products July 2014 - Present
Red Lion Hotels Corporation November 2004 - February 2014
Independent Restaurants & Bars January 2005 - March 2011
Auto Rain Supply Inc January 2003 - November 2004
Sodexho 2000 - 2003
Grocery Outlet 1998 - 2000
Skills
QuickBooks, Accounts Receivable, Accounting, Financial Reporting, Microsoft Excel, Great Plains, Peachtree, Event Planning, Project Coordination, Forecasting, Payroll, Great Plains Software, Management, Finance, Training, Process Improvement, Budgets
Education
Gonzaga University 2000 — 2004
Bachelor's
Kamehameha 1996 — 2000
High School Diploma
Spokane Community College January 2015 - Present
Xerox 2007 - 2014
Red Lion Hotels Corporation August 1999 - June 2007
Skills
Customer Service, Customer Satisfaction, Coaching / Training /..., Communication, Skilled Multi-tasker, Team Leadership &..., Troubleshooting, Time Management, Project & Program..., Performance Monitoring..., Technical Support, Windows, Data Entry, Research, Sales, Hospitality Management, Leadership, Management, Team Leadership, Team Building, Event Planning, Event Management, Hospitality Industry, Microsoft Office, Training
Education
Spokane Community College 1987 — 1989
BS, Ornamental Horticulture
Shadle Park HS 1983 — 1987
High School Diploma, General Studies
Unified Grocers November 2014 - September 2015
Domino's Pizza 2006 - 2014
State of Alaska - Department of Labor December 2010 - October 2013
State of Alaska - Department of Fish & Game May 2010 - December 2010
Toys R Us December 2008 - April 2009
Red Lion Hotels Corporation 2007 - 2007
RadioShack 2006 - 2007
Skills
Customer Service, People Skills, Teamwork, Enjoy New Challenges, Communication, Microsoft Office, Office Administration, Inventory Management, Time Management, Analysis, Research, Financial Accounting, Food
Education
University of St. Leo 2008 — 2009
Sport Management
University of Alaska Southeast 2007 — 2008
N/A, General Studies
Red Lion Hotels Corporation March 2014 - Present
Cheney Parks and Recreation September 2013 - January 2014
Eastern Washington University August 2010 - December 2013
Skills
Sports Management, Sports, Recreation Planning, Recreation, Outdoor Recreation, Microsoft Office, Hospitality, Event Planning, Event Management, Customer Service, Leadership, Coaching, Team Building
Education
Eastern Washington University 2009 — 2014
Recreation Management, Parks, Recreation and Leisure Facilities Management
CSC November 2014 - Present
CSC November 2013 - November 2014
CSC July 2013 - November 2013
Freelance Consulting/Contractor January 2013 - July 2013
Plexis Healthcare Systems August 2012 - January 2013
Plexis Healthcare Systems November 2011 - September 2012
Plexis Healthcare Systems January 2011 - November 2011
Cayuse Technologies, LLC November 2007 - January 2011
Destination Grill at the Depot March 2007 - October 2007
Red Lion Hotels Corporation March 2006 - February 2007
Skills
HTML, Inventory Management, Outlook, Problem Solving, Microsoft Office, Access, Analysis, Testing, Scheduling, Word, Quality Assurance, Customer Relations, Customer Service, Windows, Troubleshooting, Writing, Documentation, Planning, SQL, SQL Server, Databases, Java, Team Leadership, Supervisory Skills, XML, JavaScript, Administration, Business Intelligence, Computer Hardware, SDLC, Visio, Visual Studio, MS Project, SharePoint, Quality Center, Operating Systems, Requirements Analysis, Agile, Software Development, Team Building, Test Planning, Teamwork, Test Director, Public Speaking, Test Automation, T-SQL, Microsoft SQL Server, Agile Methodologies, Software Documentation, Project Planning
Education
Eastfield College 1997 — 1999
Business Managment/Information Technologies
Garland High School 1993 — 1997
Diploma, General Education
Red Lion Hotels Corporation March 2013 - July 2013
City of Reno May 2009 - January 2013
City of Boulder City August 2006 - January 2009
Tom Brooks Physical Therapy August 2007 - March 2008
Skills
Cpr Certified, First Aid, Phlebotomy, Lifeguarding, AED, Data Entry, Bloodborne Pathogens, Customer Service, Rescue, First Responder, Microsoft Office, PowerPoint, Microsoft Word, Research, EKG, Microsoft Excel, Event Planning, Venipuncture, Red Cross, Outlook, Non-profits
Education
Touro University Nevada
Master's Degree, Physician Assistant Studies
Regis University 2013 — 2014
Master's Degree, Biomedical Sciences, General
University of Nevada 2008 — 2012
Bachelors of Science, Biology, Psychology
Truckee Meadows Community College 2011 — 2011
Certificate of Completion, Clinical Laboratory Assistant
West Central Community Center January 2015 - Present
Red Lion Hotels Corporation June 2013 - July 2014
Red Lion Hotels April 2007 - June 2013
TicketsWest February 2009 - January 2012
Skills
Excel, Great Plains Software, Crystal Reports, Accounting, Auditing, Fixed Assets, P&L, Corporate Finance, General Ledger, Expenses, Accounts Payable, Accounts Receivable, Microsoft Excel, Finance, Invoicing, Variance Analysis, Management, GAAP, Budgets, Customer Service
Education
Eastern Washington University 2003 — 2006
bs, Accounting
Spokane Falls Community College 1999 — 2002
AA, Transfer
International Service Learning January 2015 - Present
Macy's September 2012 - December 2014
Cottesloe Beach House Stays March 2014 - May 2014
Twisted Frozen Yoghurt August 2013 - March 2014
Tri-City Regional Chamber of Commerce March 2013 - May 2013
Red Lion Hotels Corporation September 2012 - May 2013
Zumiez September 2012 - May 2013
Washington State University January 2012 - January 2013
Washington State University November 2008 - August 2012
Skills
Research, PowerPoint, Microsoft Office, Higher Education, Public Speaking, Microsoft Word, Statistics, Microsoft Excel, Social Media, Teamwork, Teaching, Event Planning, Data Analysis, Facebook, Photoshop
Education
Washington State University 2008 — 2012
Bachelor of Arts (B.A.), Bachelor of Arts in Communication
Universidad Veritas 2011 — 2011
Medical Spanish study abroad program
Beach street inn May 2010 - Present
Monterey Bay Hospitality January 2007 - Present
NHG Hospitality March 2000 - December 2007
Red Lion Hotels Corporation September 1988 - March 1998
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Resorts, Food & Beverage, Front Office, Rooms Division, Micros, Revenue Analysis, Banquets, Restaurants, Yield Management, Catering, Tourism, Fine Dining, Menu Development, Restaurant Management
Education
University of Phoenix 1997 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Ecova July 2014 - Present
Xerox Business Solutions February 2012 - May 2014
Red Lion Hotels Corporation April 2010 - December 2011
Xerox Business Solutions June 2009 - June 2010
Red Lion Hotels Corporation December 1997 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Call Centers, Customer Satisfaction, Hotels, Teamwork
Education
Ashford University
Did not graduate, Business Administration
Spokane Falls Community College
Associate of Arts (AA), Emphasis in Business
Red Lion Hotels Corporation August 2014 - Present
Red Lion Hotels May 2012 - August 2014
Red Lion Hotels May 2011 - May 2012
ARIETE International, Inc. March 2010 - May 2011
Knowledge Learning Corporation August 1997 - February 2010
Doubletree Hotels & Inns September 1990 - August 1997
McMillin Communities April 1986 - May 1990
The Fletcher Company July 1984 - April 1986
The Solar Doctor August 1981 - June 1984
Skills
Facilities Management, Strategic Planning, Energy Management, Risk Management, Leadership, Sustainability, Vendor Management, Contract Management, Team Building, Project Management, Training, Operations Management, Construction Management, Contract Negotiation, Project Planning, Construction, Coaching, Budgets, Change Management, Process Scheduler, Purchasing, Customer Service, Hotels, Hospitality, Negotiation, Management, Customer Satisfaction, Procurement, Supervisory Skills, Team Leadership, Cost Control, Time Management, Income Statement, Inventory Management, Property Management, Process Improvement, Forecasting, Hiring, Program Management, Employee Relations, Hospitality Management, Hospitality Industry, Restaurants, Food & Beverage, Employee Training, P&L Management, Resorts, Hotel Management, Sales Management, Profit
Education
Scottsdale Vocational Technical Center 1978 — 1980
Certification, Construction Management
University of Arizona
Undergraduate Studies
InterContinental Hotels Group May 2012 - Present
Red Lion Hotels Corporation March 2010 - May 2012
Summit Capital September 2009 - March 2010
Marriott International April 2006 - March 2009
IESG Hotel Partners January 1999 - October 2002
Chartwell Leisure January 1996 - March 1998
Forte Hotels July 1990 - January 1996
Skills
Brand Development, Hotels, Strategic Planning, Real Estate, Franchising, Hospitality Industry, Lodging, Real Estate Development, Hospitality, Business Strategy, Team Leadership, Strategic Leadership, Franchise Relations, Franchisee Management, Real Estate Investment, Executive Management, Sales, Business Planning, Investment Properties, Management, Hotel Management, Yield Management, Leadership, Income Statement, Business Development, Contract Negotiation, Budgets, Food & Beverage, Revenue Analysis, Hospitality Management, Resorts, New Business Development, Location Intelligence, Catering, Pre-opening, Training, Marketing Strategy, Investments, Operations Management, Entrepreneurship, Sales Management, Tourism, Restaurants, Opening Hotels, Customer Satisfaction, Leisure, Property Management..., Hiring, P
Education
United States Air Force Academy
Bachelor’s Degree, Bachelor of Science Behavioral Science
University of Arizona
Systems and Industrial Engineering
Moss Adams LLP January 2015 - Present
Itron June 2014 - December 2014
Red Lion Hotels Corporation August 2013 - June 2014
Palm Beach Tan August 2011 - October 2013
Still Waters Massage Clinic October 2008 - December 2010
Skills
Meeting deadlines, Team Leadership, Communication, Customer Service, Positivity, Sales, Microsoft Office, Marketing, PowerPoint, Social Media Marketing, Microsoft Word, Social Networking, Event Planning, Leadership, Human Resources, Facebook, Training, Time Management, Recruiting
Education
Eastern Washington University 2009 — 2013
Bachelor's Degree, Human Resources Management and Services
Snohomish High School 2005 — 2009
Fogo de Chão September 2012 - Present
Fleming's Prime Steakhouse & Wine Bar February 2010 - September 2012
Bay Restaurant, LLC December 2003 - February 2010
Spirit Cruises 2001 - 2003
American Golf Country Clubs 1995 - 2001
Specialty Restaurant Corporation February 1993 - February 1995
Red Lion Hotels Corporation January 1989 - February 1993
Skills
Food & Beverage, Catering, Wine, Hospitality, Restaurants, Sales, Hospitality Management, Event Management, Sales Management, Menu Development, Food, Resorts, Hotels, Event Planning, Banquets, Territory Development, Hospitality Industry, Tourism, Restaurant Management, Multi-Unit Management, Food Service, Promotions, Acquisition Integration, Team Building, Trade Shows, Budgets, Marketing, Training, Certified PSS Trainer, Team Leadership, Hotel Management, Customer Satisfaction, Culinary Skills, Golf, Contract Negotiation, Profit, Leadership, Revenue Analysis, Corporate Events, Account Management, Customer Service, Negotiation, New Business Development, Strategic Planning, Market Planning, Marketing Strategy, Attractions, Travel Management, P&L, Management
Education
California State Polytechnic University-Pomona 1989 — 1993
Bachelor of Science, Hotel & Restaurant
Embry Riddle Aeronautical University 1983 — 1984
In progress, Engineering
Red Lion Hotels Corporation May 2014 - Present
Independent September 2013 - April 2014
TradeWinds Island Resorts May 2013 - September 2013
Knights of Columbus January 2013 - May 2013
Victoria's Secret April 2010 - May 2013
Spokane Shock February 2012 - July 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, Public Speaking, Teamwork, Windows, English, Event Planning, Marketing
Education
Eastern Washington University 2009 — 2013
Bachelor of Arts (BA), Recreation Management
Red Lion Hotels Corporation February 2014 - Present
Richfield Hospitality, Inc December 2009 - February 2014
Hodges Ward Elliott May 2009 - January 2010
NorthPoint Group December 2008 - 2009
InterContinental Hotels Group 1991 - 2008
Starwood Hotels & Resorts 2002 - 2006
Marketing Consultant (Strategic Planning and Business Development) 2001 - 2002
Skills
Hospitality, Hotels, Franchising, Marketing Management, Strategic Planning, Global Business..., Marketing Strategy, Strategy, Marketing, Management, Marketing Communications, Hospitality Management, Business Planning, E-commerce, Digital Marketing, CRM, Hospitality Industry, Mergers & Acquisitions, New Business Development, Hotel Management, Yield Management, Brand Development, Leadership, Team Building, Revenue Analysis, Restaurants, Budgets, Training, Positioning, Sales Management, Resorts, Integrated Marketing, Public Relations, Sales Operations, Brand Management, Market Planning, B2B, Sales, Social Media, P&L, Tourism
Education
Lancaster University 2000 — 2001
MBA, Business Strategy and Marketing
Johnson and Wales University 1984 — 1987
Bachelor of Science, Business Management and Hospitality
Greystar October 2014 - Present
Real Property Management Professionals May 2012 - September 2014
Pan Pacific Hotels Group July 2007 - April 2012
Red Lion Hotels Corporation September 2006 - April 2008
Macy's November 2003 - September 2006
Skills
Front Office, Hotel Management, Hotels, Hospitality Management, Guest Satisfaction, Retail Management, Customer Satisfaction, Microsoft Excel, Store Management, Hospitality, Human Resources, Budgets, Payroll, Sales, Income Statement, Forecasting, Event Planning, Time Management, Microsoft Word, Customer Service, Food & Beverage, Hospitality Industry, Micros, Teamwork, Social Media Marketing, Restaurants
Education
Northwest Nazarene University 1992 — 1996
Bachelor of Arts (B.A.), Business Administration - Emphasis in Management
Blue Heron Golf Course August 2015 - Present
Ivar's Salmon House May 2014 - Present
Red Lion Hotels Corporation September 2013 - May 2014
Tuscany Downwtown January 2010 - September 2013
Skills
Menu Development, Menu Costing, Chef, Restaurant Management, New Restaurant Openings, Restaurants, Fine Dining, Casual Dining, Supervisory Experience, Employee Management, Food & Beverage, Food Service, Food Pairing, Wine & Food Pairing, Event Management, Food, Catering, Wine, Wine Pairing, Event Planning, Cuisine, Customer Service, Hospitality
Education
South Seattle College
Culinary Arts/Chef Training
Universal Services of America (acquired The Budd Group Security Division 08/2013) August 2013 - Present
The Budd Group June 2012 - August 2013
Halifax County Schools January 2011 - June 2012
Progress Energy July 2006 - November 2010
United States Air Force July 1978 - March 2006
Central Texas College June 1997 - June 1998
Red Lion Hotels Corporation June 1996 - May 1997
Halifax County Schools August 1976 - June 1978
Bernstein and Son's Wholesale Distributor June 1977 - August 1977
Bernstein and Son's Wholesale Distributors June 1976 - August 1976
Skills
Security, Physical Security, Security Operations, Public Speaking, Protection, Customer Service, Policy, Team Building, Microsoft Office, Corporate Security, Counterterrorism, Negotiation, Security Management, Teaching, Executive Protection, Management, Training, Crisis Management, Project Management, Strategic Planning, Analysis, Information Security, Private Investigations, Homeland Security, Project Planning, Workplace Violence, Security Training, Investigation, Security Awareness
Education
Georgetown University 2007 — 2008
Graduate-Level Certificate, Security Management (ISMA Leadership Program)
Webster University 1994 — 1996
Master's Degree, Human Resources Development
Eastern Kentucky University 1995 — 1995
Graduate-Level Certificate, Police Administration
Troy University 1993 — 1994
Graduate-level work in Public Administration
Saint Leo University 1990 — 1993
Bachelor's Degree, Criminology
Saint Leo University 1990 — 1992
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Community College of the Air Force 1988 — 1990
Associate's Degree, Security Administration
Eastman High School 1974 — 1978
High School, Graduated with High Honors (Gold Cord)
Splash News November 2009 - July 2013
Urban Outfitters September 2008 - July 2009
Red Lion Hotels Corporation April 2008 - August 2008
Red Lobster January 2007 - April 2008
Cold Stone Creamery October 2006 - January 2007
Skills
Digital Photography, Portrait Photography, Graphic Design, Web Design, Photoshop, Lightroom, Microsoft Office, Typing, Data Entry, Social Media, Social Media Marketing, Retail Payment Systems, Organization, Sales, Marketing, Marketing Communications, Communication, Customer Service, Hospitality, Writing, Copywriting
Education
City College of San Francisco 2014 — 2015
Santa Monica College 2012 — 2013
Knotts Family Agency March 2010 - Present
Liberty Park Child Development Center May 2006 - June 2008
Red Lion Hotels Corporation March 2004 - October 2005
Skills
Program Development, Community Outreach, Social Services, Crisis Intervention, Office Administration, Office Management, Microsoft Office, Adolescents, Technical Support, Child Development, Early Childhood..., Volunteer Management, Fundraising, Youth Mentoring
Education
Eastern Washington University 2001 — 2008
Bachelor of Arts (B.A.), Business Administration and Management, General
Tumwater High School 1997 — 2001
High School Diploma
Red Lion Hotels Corporation March 2014 - Present
Hilton Springfield September 1993 - March 2014
Hilton Skokie January 1987 - September 1993
Palmer House Hilton October 1984 - January 1987
Skills
Hotel Management, Hospitality Management, Hotels, Food & Beverage, Hospitality Industry, Pre-opening, Hospitality, Revenue Analysis, Resorts, Restaurants, Rooms Division, Restaurant Management, Yield Management, Banquets, Front Office, Customer Service
Education
University of Houston 1979 — 1983
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
State of Washington December 2012 - Present
Red Lion Hotels Corporation May 2012 - November 2012
Red Lion Hotels Corporation June 2011 - May 2012
Alpine Access October 2007 - May 2010
Time Warner Telecom July 2000 - January 2003
Skills
Customer Service, Call Center, Teamwork, Outlook, Event Planning, Microsoft Office, Customer Satisfaction, Lodging, Microsoft Excel, Training, Data Entry, Front Office, Team Building, Microsoft Word, Time Management, Account Management, Internet Explorer, Accounts Payable, Invoicing, Executive Reporting, Social Media, Social Networking, Public Relations, Social Media Marketing, Tourism, Hotels, Office Administration, Hospitality Industry, Customer Experience, Administrative...
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix-Portland Campus 2010 — 2012
Associate of Arts (A.A.), Human Services, General
Arizona State University
Bachelor of Arts (B.A.), Business/Corporate Communications
Hilton Garden Inn September 2014 - Present
Red Lion Hotels Corporation May 2014 - August 2014
Duty Free World August 2012 - October 2013
Fly Guam November 2010 - August 2012
Sheraton Laguna Guam Resort 2008 - 2010
Pacific Islands Club (PIC) Guam 2002 - 2006
Skills
Hotel Sales &..., Airline Operations,..., Contract Negotiations, Team Building, Operations Management, Strategic Planning, Budgets, Customer Service, Sales Management, Event Management, Training, Negotiation, Marketing Strategy, Airlines, Hotels, Forecasting, Marketing, Logistics, Contract Negotiation, Leadership, Military, Start-ups, Business Development, Team Leadership, Sales, Public Relations, Customer Satisfaction, Supervisory Skills, Management, Program Management, Project Planning, Hospitality
Education
Chaminade University of Honolulu 1990 — 1995
Bachelors degree, Biology
Red Lion Hotels Corporation September 2014 - Present
Sara Nelson Design, Ltd. September 2013 - September 2014
Eastern Washington University Marketing and Communications June 2011 - June 2013
JFK Library Eastern Washington University January 2010 - June 2011
Skills
Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Microsoft Office, Final Cut Pro, Adobe Acrobat, Typography, Mac, Dreamweaver, Adobe Creative Suite, Drawing, Graphics, Photoshop, InDesign, Posters, Flyers, Brochures, Illustrator, Illustration, Visual Communication, Logo Design, Graphic Design, Image Editing, Layout, CSS, XHTML, OS X, WordPress, Art, Branding & Identity, Vector Illustration
Education
Eastern Washington University 2009 — 2013
Bachelor of Fine Arts (BFA), Visual Communication Design
University High School 2005 — 2009
Marriott Hotels, Vail Resorts January 2015 - Present
UPS September 2013 - December 2014
UPS August 2012 - September 2013
Mt. Spokane Ski & Snowboard Park October 2011 - April 2012
Red Lion Hotels Corporation June 2011 - August 2011
US Navy November 2005 - June 2009
Skills
Customer Service, Hotels, Event Management, Social Networking, Blogging, Sales, Advertising, Photography, InDesign, Research, Strategy, Microsoft Office, Social Media, Human Resources, Social Media Marketing, Microsoft Word, Public Speaking, Event Planning, Marketing Strategy, Marketing, PowerPoint, Military, Strategic Planning, Leadership, Management, Logistics, Team Building, Public Relations, Inventory Management
Education
Eastern Washington University 2010 — 2012
Public Relations, Communications and Business Administration
Red Lion Hotels Corporation November 2013 - Present
Red Lion Hotels December 2012 - November 2013
Red Lion Hotel at The Park February 2012 - December 2012
Red Lion Hotel at The Park and Red Lion RIver Inn November 2010 - February 2012
Red Lion Hotel at The Park and Red Lion River Inn August 2009 - November 2010
Bellagio April 2009 - August 2009
Mandalay Bay Resort & Casino June 2007 - April 2009
Bellagio October 2006 - June 2007
Bellagio January 2004 - October 2006
Skills
Revenue Analysis, Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Rooms Division, Yield Management, Resorts, Customer Service, Front Office, Housekeeping, Team Building, Pre-opening
Education
University of Nevada Las Vegas 1999 — 2005
Bachelor's degree, Business Management/Hospitality
Minnesota State University, Mankato 2003 — 2004
Business Administration and Management, General
Red Lion Hotels Corporation November 2002 - September 2010
Proximus Information LLC November 1999 - February 2002
Reed Business Information January 1998 - November 1999
MTI Vacations/Trase Miller March 1994 - November 1997
Skills
CRM, Hotels, Start-ups, Hospitality, Social Media, Revenue Analysis, Management, Product Development, B2B, Yield Management, Marketing, Hospitality Management, Business Planning, Event Management, E-commerce
Education
Florida International University 1978 — 1982
BA
Community Health Association of Spokane September 2012 - Present
Red Lion Hotels Corporation June 2008 - September 2012
Wynn Las Vegas October 2004 - May 2008
Skills
Hospitality Management, Employee Engagement, Employee Relations, Organizational..., Training, Hospitality, Hospitality Industry, HR Policies, Hotels, Employee Benefits, Human Resources, Recruiting, Food & Beverage, Customer Service, Performance Management, Conflict Resolution, HRIS, Teamwork, Benefits Administration, Onboarding
Education
University of Nevada-Las Vegas
B.S., Hotel Administration, Hospitality Management Major
CoHo Hospitality Services March 2015 - Present
Red Lion Hotels Corporation 2010 - 2012
Wyndham Worldwide 2006 - 2009
Choice Hotels International 2001 - 2005
Hilton Hotel Corporation 1997 - 2000
Skills
Pre-opening, Customer Service, Hotels, Marketing, Event Management, Hospitality Industry, Payroll, Tourism, Hospitality Management, Front Office, Hotel Management, Leadership, Revenue Analysis, Team Building, Event Planning, Rooms Division, Banquets, Resorts, Budgets
Education
Central Michigan University 1979 — 1981
Business Administration and Management, General
Red Lion Hotels Corporation August 2014 - Present
RockStar Resources, Inc. November 2013 - April 2014
Coeur d'Alene Mines Corporation September 2008 - April 2013
KPMG September 2000 - September 2008
Skills
Accounting, GAAP, Internal Controls, Financial Analysis, SEC filings, Forecasting, Sarbanes-Oxley Act, Cost Accounting, US GAAP, Budgets, CPA, Fixed Assets, Financial Modeling, Financial Accounting, Financial Reporting, Auditing, General Ledger, SEC Filings
Education
University of Idaho 1999 — 2000
Masters, Accounting
University of Idaho 1995 — 1999
Bachelor of Science, Accounting
Sheraton Read House Hotel June 2013 - Present
Westin Canal Place Interstate Hotels and Resorts August 2012 - July 2013
Windsor Court Hotel September 2011 - July 2012
Noble Investment Group October 2010 - September 2011
Noble Investment Group May 2009 - October 2010
Noble Investment Group October 2007 - January 2009
Hilton October 2006 - October 2007
Red Lion Hotels Corporation 2001 - 2006
Hilton Sandestin Beach Golf Resort & Spa June 1998 - May 2001
Skills
Hospitality Industry, Hotels, Restaurant Management, Food & Beverage, Catering, Restaurants, Guest Service, Guest Satisfaction, Hospitality, Hotel Management, Hospitality Management, Customer Service, Event Management, Customer Satisfaction, Banquets, Resorts, Pre-opening, Revenue Analysis, Convention Services, Rooms Division, Front Office, Yield Management, Menu Development, Fine Dining, Opening Hotels, Guest Service Management, MICROS, Meeting Planning, Property Management..., Food, Management, Event Planning
Education
Northwest Florida State College 1998 — 2001
Bachelor's degree, Business Administration and Management, General
Sage Hospitality January 2014 - Present
Napa Valley Marriott Hotel & Spa November 2008 - December 2013
Valley River Inn April 2003 - November 2008
Red Lion Hotels Corporation January 1999 - April 2003
Skills
Revenue Analysis, Food & Beverage, Sales, Social Media Marketing, Training, Hospitality Industry, Hotels, Hospitality, Hotel Management, Hospitality Management, Catering, Banquets, Yield Management, Restaurants, Resorts, Pre-opening, Tourism, Front Office, Hotel Booking, Event Management, Customer Service, Sales&Marketing, Corporate Events, Blogging, Marketing, Convention Services, Property Management..., Trade Shows, Rooms Division, Opening Hotels, OnQ, Micros, Meeting Planning, Management, Lodging, Leadership, Event Planning, Wine, Restaurant Management, Guest Service Management
Education
University of Oregon 1991 — 1996
Mililani High School 1988 — 1990
American Life Incorporated April 2014 - Present
Red Lion Hotels Corporation October 2010 - April 2014
NightHawk Radiology Services February 2007 - September 2010
People to People Ambassador Programs June 2005 - February 2007
National Football League April 2001 - June 2005
Skills
Accounting, Financial Accounting, Internal Controls, Leadership, SEC filings, Financial Reporting
Education
The University of Texas at Dallas 1994 — 1996
Master of Science, Accounting
Texas A&M University 1990 — 1992
BBA, Finance
Wyndham Vacation Ownership July 2013 - Present
Rim Hospitality December 2011 - June 2013
Red Lion Hotels Corporation January 2002 - November 2011
Washington Lodging Association October 2010 - October 2011
Hilton Hotels & Resorts February 2000 - December 2001
Red Lion and DoubleTree Hotels June 1988 - December 2001
Skills
Acquisitions, Customer Satisfaction, Change Management, Internal Controls, Labor Management, Financial Performance, Revenue Enhancement, Reorganisation, Revenue Analysis, Hotels, Hospitality, Food & Beverage, Market Feasiblity..., Hotel Management, Hospitality Management, Lodging, Yield Management, Banquets, Restaurant Management, Operations Management, Resorts, Catering, Leadership, Menu Development, Hospitality Industry, Human Resources, Income Statement, Hiring, Budgets, Opening Hotels, Management, OnQ, Rooms Division, Front Office, Destination Marketing, Sales, Restaurants, Property Management..., Revenue Forecasting, Micros, Team Building, Pre-opening experience, Fine Dining, Guest Service Management, Meeting Planning, Tourism, Opera, Cost Control, Culinary Skills, Hotel Booking
Education
American InterContinental University 2005 — 2007
Bachelors of Business Administration, Accounting and Finance
Gonzaga Alumni Mentor Program August 2000 - Present
Red Lion Hotels Corporation May 2006 - December 2012
Gonzaga University August 2000 - November 2005
Zak Designs, Inc. January 1995 - August 2000
Skills
Customer Relations, Trade Shows, Advertising, Campaign Management, Marketing Communications, Marketing Management, Corporate Identity, Copywriting, Creative Development, Intranet, Customer Service, Event Management, Creative Direction, Marketing, Event Planning, Social Media Marketing, Public Relations, Fundraising, Social Networking, Brand Development, Social Media, Leadership, Community Outreach, Management, Brand Management, Facebook, Team Building, Public Speaking, Online Advertising, Customer Satisfaction, Marketing Strategy, Strategic Planning, Project Planning, Online Marketing, Email Marketing, Newsletters, Program Management, Strategic Communications, Media Relations, Blogging, Sponsorship, Time Management, Press Releases, Nonprofits, Internal Communications, Market Research, Market Planning, Community Development, Integrated Marketing, Volunteer Management
Education
Gonzaga University 2001 — 2003
Master of Arts (M.A.), Organizational Leadership
Gonzaga University - School of Business Administration 1990 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Red Lion Hotels Corporation July 2013 - Present
Red Lion Hotels February 2012 - June 2013
DigiDeal Corporation March 2011 - October 2011
DigiDeal Corporation August 2006 - October 2011
DigiDeal Corporation 2006 - 2011
Marjoni Marketing June 2005 - July 2006
Marjoni Marketing LLC June 2005 - July 2006
Obie Media March 2001 - March 2004
Obie Media Inc March 2001 - March 2004
Skills
Sales Support, Project Coordination, Teamwork, Collaborative Problem..., Detail Orientation, Office Management, Space Planning, Budgets, Contract Negotiation, Advertising, Management, Food & Beverage, Team Building, Front Office, Hotels, Revenue Analysis
Education
Prairie State College 1974 — 1976
business studies
Prairie State College
Business
IHG - InterContinental Hotels Group May 2012 - Present
Red Lion Hotels Corporation September 1997 - September 2011
Antlers Doubletree Hotel May 1994 - September 1997
Continental Airlines May 1985 - May 1994
Skills
Sales Operations, Hospitality Management, Hotels, Hotel Management, Resorts, Team Building, Brand Management, Hospitality, Yield Management, Leadership, Sales Management, Hospitality Industry, Sales, Marketing Strategy, Training, Banquets, Revenue Analysis, Recruiting, Hotel Booking, Tourism, Trade Shows, Front Office, Coaching, Pre-opening, Event Management, Meeting Planning, Rooms Division, Catering, Customer Satisfaction, Budgets, Property Management..., Restaurants, OnQ, Strategic Planning, Food & Beverage, Market Planning
Education
Tarrant County College
Business
Hilton Worldwide February 2013 - Present
The Joule, Dallas August 2010 - February 2013
Red Lion Hotels Corporation May 2008 - August 2010
DoubleTree by Hilton Spokane City Center January 2003 - May 2008
Hampton Inn Spokane Airport May 2002 - January 2003
Comfort Inn Resort - Palm Springs December 2001 - April 2002
Best Western Pheasant Hill May 1998 - April 2002
Skills
Forecasting, Hotels, Yield Management, Hotel Management, Budget Process, Data Analysis, Revenue Management, Business Strategy, Executive Support, Time Management, Multiple Project..., Multi Tasking, Strategic Planning, Brand Management, Price Optimization, Revenue Analysis, Property Management..., Pricing Strategy, Hospitality Management, Hospitality Industry, Resorts, OnQ
Education
University of Phoenix 2004 — 2007
B.S., Business Management
Spokane Community College 1999 — 2001
A.A.S., Hotel & Restaurant Management
Spokane Falls Community College 1997 — 1999
A.A., Business
Holland America Group April 2015 - Present
Holland America Line January 2014 - Present
Holland America Line November 2011 - January 2014
Kelly Services March 2010 - October 2010
ECOncept Foundations January 2009 - April 2010
Spherion Corporation November 2007 - December 2008
Red Lion Hotels Corporation August 2006 - September 2007
Red Lion Hotel at the Park February 2006 - August 2006
Red Lion Hotel at the Park July 1999 - February 2006
Skills
Recruiting, Training, Human Resources, Time Management, Temporary Placement, Applicant Tracking..., Employee Relations, Onboarding, Talent Acquisition, Interviews, Hiring, Talent Management, New Hire Orientations, Performance Management, Resume Writing, College Recruiting, Employee Engagement, HRIS, Deferred Compensation, Awesomeness
Education
Gonzaga University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration
Red Lion Hotels March 2014 - Present
Red Lion Hotels Corporation May 2010 - March 2014
US Travel Association 2010 - 2014
Washington Filmworks 2006 - 2014
Spokane Regional Convention & Visitors Bureau April 2005 - May 2010
Sterling Hospitality Management April 2000 - April 2005
GuestMark International May 1988 - May 2000
Sheraton, IHG and Hilton 1978 - 1987
Skills
Hotels, Revenue Analysis, Hospitality Management, Tourism, Marketing, Rooms Division, Hospitality, Hospitality Industry, Resorts, Hotel Management, Yield Management, Meeting Planning
Education
Gonzaga University
Progent October 2013 - Present
Ariaa Fashions June 2012 - Present
Pacific Coast Building Products November 2005 - September 2010
Red Lion Hotels Corporation November 2000 - November 2005
Skills
Accounts Receivable, General Ledger, Accounts Payable, Account Reconciliation, Journal Entries, Internal Controls, Financial Reporting, Accounting, SAP, Auditing, Accruals, Bank Reconciliation, Budgets, Process Improvement
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Accounting and Finance
University of the South PacificSuva, Fiji Islands 1997 — 2000
Bachelor of Arts (B.A.), Management & Public Administration and Minor in Accounting Financial Management
Gospel High School 1990 — 1993
High School Diploma, Business Studies
iChing Restaurant 2015 - Present
The Light Horse Restaurant September 2014 - Present
Levy Restaurants March 2014 - Present
Ice Rink Events September 2013 - February 2014
Centerplate at Safeco Field February 2013 - September 2013
State of Washington August 2008 - November 2012
Red Lion Hotels Corporation August 2010 - January 2012
IHG - InterContinental Hotels Group August 2009 - August 2010
Norwegian Cruise Line September 2007 - March 2008
Pan Pacific Hotels Group October 2006 - August 2007
Skills
Catering, Hospitality, Management, Hotels, Budgets, Forecasting, Expediting, Project Management, Professional Mentoring, Employee Relations, Employee Engagement, Employee Training, Union Avoidance, Union Relations, Union Labor, Union Experience, Recreation Planning, Expenditure Control, Front Office Development, Internal Audit, Quality Auditing, Financial Audits, Theft Prevention, Loss Prevention..., Surveillance, Security Operations, Quality Control, Contract Negotiation, Contract Management, Restaurant Management, Restaurants, Internal Controls, Concierge Services, Luxury Brand Marketing, Cruise Lines, Luxury Cruise, Luxury Lifestyle, Housekeeping, Brand Development, Brand Management, Brand Loyalty, Brand Implementation, Guest Service Management, Guest Recovery, Front Office Support, Data Analysis, Pattern Recognition, First Aid, Marine Operations, Stadiums
Education
Harry Lundeburg School of Seamenship 2007 — 2008
Merchant Mariner / Z Card, Ocean Vessel Safety & Operations, Piney Point, Maryland
Central Washington University 2001 — 2005
Bachelor's Degree, Hotel and Restaurant Management
American Hotel & Lodging Association Educational Institute 2004 — 2004
Hospitality Administration/Management
Bellarmine College Preparatory 1997 — 2001
High School Diploma, Honors Society
Job Corps November 2014 - Present
Job Corps May 2009 - October 2014
Red Lion Hotels Corporation June 2005 - June 2009
MWR April 2003 - September 2005
Best Buy 2004 - 2005
Skills
Customer Service, Supervisory Skills, Community Outreach, Counseling, Promotions, Psychotherapy, Public Speaking, Event Planning, Leadership Development, Staff Development, Resume Writing, Team Building, Event Management, Social Media, Program Development, Career Counseling, Nonprofits, Leadership, Training, Project Management, Recruiting, Coaching, Career Development, Conflict Resolution, Microsoft Office
Education
Western Governors University 2014 — 2015
Master of Business Administration (M.B.A.), Management and Strategy
Eastern Washington University 2003 — 2006
BS, Counseling, Educational, Developmental Psychology
University of Maryland University College 2001 — 2002
Computer Science
Paul Martin's American Grill July 2014 - Present
Miss Kelly June 2015 - August 2015
Red Lion Hotels Corporation February 2014 - June 2014
Two40 South Wine Bar & Restaurant October 2013 - January 2014
Darden August 2008 - August 2013
Rusty Miller Tennis Academy June 2008 - August 2008
Hank Lloyd's July 2007 - June 2008
Skills
Customer Service, Hospitality, Wine, Food & Beverage, Restaurant Management, Leadership, Teamwork, Fine Dining, Wine Pairing, Wine Tasting, ServSafe, Social Media Marketing, Time Management, Wine Cellars, Knife Skills, POS, Opera, Bartending, Food, Cash Handling Experience, Food Service, Phone Etiquette, Alcoholic Beverages, Micros, Wine Lists, Catering
Education
California State Polytechnic University-Pomona 2012 — 2015
Bachelor's degree, Hospitality Administration/Management
Fullerton College 2008 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Red Lion Hotels Corporation April 2013 - Present
Pacific Palms January 2012 - April 2013
Pacific Palms January 2011 - January 2012
Skills
Microsoft Word, Microsoft Excel, Outlook, Delphi, Customer Service, Event Planning, Event Management, Multi Tasking, Communication Skills, Organization &..., Report Writing, Data Entry, Time Management, Corporate Events, Resorts, Hospitality, Management, Restaurants, Hotels, Menu Development, Wedding Planning, Hospitality Management
Education
California State University-Fullerton 2006 — 2010
Bachelor of Business Administration (B.B.A.), Entertainment and Tourism
Red Lion Hotels Corporation June 2014 - Present
Driftwood Hospitality Management April 2012 - June 2014
Carmel Cafe and Wine Bar July 2011 - May 2012
Darden January 2010 - July 2011
Tijuana Flats Burrito Co. December 2008 - November 2009
InterContinental Hotels Group May 2008 - August 2008
Skills
Restaurants, Food & Beverage, Food, Hospitality, Customer Service, Event Planning, POS, PowerPoint, Microsoft Word, Facebook, Outlook, Inventory Management, Restaurant Management, Sales, Culinary Skills, Management, Marketing, Leadership, Wine, Social Media, Tourism, Market Research, Hospitality Management, Customer Satisfaction, Hiring, Hospitality Industry, Catering, Hotels, P&L, Resorts, Revenue Analysis, Hotel Management, Menu Development, Pre-opening, Yield Management, Food Service, Property Management..., Franchising, Banquets, Front Office, Training, Event Management, Forecasting, Time Management, Rooms Division
Education
Saint Leo University 2005 — 2009
Bachelor of Arts, International Hospitality and Tourism
Cornell University 2013 — 2013
Certificate in Hotel Real Estate Investments and Asset Management
Toms River South
Northwest Farm Credit Services September 2014 - Present
Red Lion Hotels Corporation July 1998 - September 2014
Goodale & Barbieri Company 1996 - 1998
Exabyte 1994 - 1996
Skills
Information Technology, IT Operations, Public Company..., Engineering Management, Data Security, Corporate Leadership, Facilities Management, Purchasing Processes, Manufacturing..., Hospitality Finance, Risk Management, Leadership, Process Improvement, Project Management, Management, Security, Governance, Cloud Computing, Quality Assurance, Strategic Planning, Operations Management, Budgets, Team Building
Education
University of Colorado Boulder 1989 — 1994
Engineer's Degree, Mechanical Engineering, Graduated Cum Laude
Red Lion Hotels Corporation August 2014 - Present
Pasta Mama's September 2013 - August 2014
East West Engineering May 2013 - August 2013
Skills
Music, Musicians, Music Production, Music Industry
Education
Columbia Basin College 2014 — 2014
Guardian Life Insurance Company of America - Central Ohio Agency June 2015 - Present
Red Lion Hotels Corporation September 2002 - February 2015
Numerica Credit Union April 1996 - May 2002
Skills
RFP, Content Management, Hotels, GDS systems, Opera, Hospitality Industry, Proposal Writing, Lanyon, Pegasus Commissions, Consortium, Apollo GDS, Amadeus GDS, Sabre, worldspan, Management, Travel Agency, Customer Satisfaction, Customer Service, Hospitality
Education
Spokane Falls Community College 1994 — 1996
Beacon Hill Catering & Events September 2006 - August 2014
Red Lion Hotels Corporation January 2010 - May 2010
Chef Lo Private Chef and Catering Services August 2005 - September 2006
Skills
Event Management, Corporate Events, Event Planning, Public Relations, Live Events, Trade Shows, Sponsorship, Social Media, Marketing Communications, Parties, Wedding Planning, Social Media Marketing, Marketing, Fundraising, Meeting Planning, Hospitality, Direct Marketing, Newsletters, Press Releases, Hotels, Leadership, Weddings, Internal Communications, Facebook, Small Business, Media Relations, Entertainment, Food & Beverage, Publicity, Catering, Online Marketing, Sales, B2B, Strategic Communications, Online Advertising, Marketing Strategy, Social Networking, Email Marketing, Tourism, Budgets, Volunteer Management, Blogging, Copywriting, Corporate Communications, Public Speaking, Advertising, Brand Awareness, Market Planning
Education
Eastern Washington University 2003 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General
University of Oregon 2000 — 2003
Bachelor of Arts (BA), English Language and Literature, General
Atlantis Casino Resort Spa November 2014 - Present
Red Lion Hotels Corporation May 2014 - September 2014
Red Lion Hotels Corporation June 2010 - June 2014
Red Lion Anaheim Hotel June 2009 - June 2010
Red Lion Salt Lake Downtown Hotel February 2006 - May 2009
Red Lion Sacramento Hotel January 2005 - February 2006
Red Lion Hospitality August 2003 - January 2005
Skills
Forecasting, Market Penetration, Budgets, Hospitality Industry, Management, Revenue Analysis, Hospitality, Market Research, Yield Management, E-commerce, Team Building, Hospitality Management, Pricing, Hotels, Marketing, Leadership, Analysis, Strategy, Hotel Management, Project Planning, CRM, Resorts, Front Office, Tourism, Food & Beverage, Customer Service, Sales, Property Management..., Customer Satisfaction, Training
Education
University of Montana 2001 — 2003
BS, Financial Management, Marketing, Management
Ronan High School 1991 — 1995
General Studies, General Studies
RLHC Red Lion Hotels Corporation March 2015 - Present
Red Lion Hotels Corporation June 2014 - Present
Red Lion Hotels December 2013 - Present
InterContinental Montelucia Resort & Spa October 2010 - December 2013
Mondrian Scottsdale February 2007 - September 2010
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Management, Front Office, Rooms Division, Resorts, Property Management..., Pre-opening, Micros, Yield Management, Banquets, Hospitality, Meeting Planning, Tourism, Food & Beverage, Guest Service Management, Opera, Catering
Education
Eastern Washington University 2003 — 2006
Bachelor of Arts (B.A.), Recreation and Leisure Facilities Management
Sysco Foods October 2014 - Present
SP Hotels DBA Red Lion Twin Falls June 2014 - September 2014
Red Lion Hotels Corporation June 2010 - June 2014
Enterprise Rent-A-Car August 2009 - May 2011
Weber State University April 2009 - August 2009
American General Finance January 1999 - December 2008
Skills
Community Organizing, Digital Photography, Team Leadership, Email Marketing, Event Planning, Catering Sales, Hotel Site Selection, Hotels, Catering, Hospitality, Management, Hospitality Industry, Event Management, Sales, Trade Shows, Meeting Planning, Hospitality Management, Customer Service, Marketing Strategy, Marketing, Customer Satisfaction, Account Management
Education
University of Phoenix
Master of Business Administration, Business
University of Phoenix
Bachelor of Business, Business
Cottey College 1991 — 1993
Associate of Arts
Beaverhead County High School 1988 — 1991
High school diploma
Red Lion Hotels Corporation December 1997 - December 2011
Red Lion Hotels Corporation 1997 - 2009
Education
Ashford University 2010 — 2012
Business Administration and Human Resource Management
Red Lion Hotels Corporation February 2015 - Present
Robert Half Technology November 2014 - February 2015
The Art Institutes November 2013 - November 2014
OfficeMax September 2013 - November 2014
Mars Hill August 2012 - September 2013
Summit Ridge January 2000 - August 2012
Community Health Systems November 2001 - February 2011
Skills
Recruiting, Training, Marketing, Project Management, Leadership Development, Strategic Planning, Public Speaking, Communication, Sales, Customer Service, Microsoft Word, Budgets, PowerPoint, Event Planning, Data Analysis, Youth Development, Marketing Research, Strategy, Analysis, Event Management, Management, Hospitality Management
Education
Eastern Washington University 2008 — 2010
Master of Business Administration (M.B.A.), Marketing/Business Stategy & Management, General, 3.8
Moody Bible Institute 2004 — 2006
Bachelor of Science (B.S.), 3.4
Spokane Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.4
American Express September 2012 - Present
Red Lion Hotels April 2011 - September 2012
Red Lion Hotels Corporation July 2000 - April 2011
TicketsWest, A Division of Red Lion Hotels Corporation July 2000 - April 2011
Softbrands (formerly Hotel Information Systems) February 1997 - December 1998
Skills
Public Speaking, Call Center, Project Implementation, Training & Development, Leadership Development, Seminar Speaker, Team Leadership, Operations Management, Process Improvement, Relationship Development, Servant Leadership, English grammar, Proofreading, Mentoring, Hospitality, Hotels, Teamwork, Team Building, Coaching, Employee Engagement, Customer Relations, Budgeting, Customer Service, Hiring, Event Planning, Change Management, Organizational..., Event Management, Interviewing, Time Management, Philanthropy, Donations, Social Networking, Professional Networking, Social Media, Budgets, Training, Hospitality Industry, Call Centers, Employee Training, Revenue Analysis, Hotel Management, Program Management, Project Management, Management, Leadership, Hospitality Management, Customer Satisfaction, Recruiting, Business Strategy
Education
Gonzaga University 2015 — 2018
Doctor of Philosophy (Ph.D.)
Gonzaga University 2007 — 2009
Masters
Eastern Washington University 1992 — 1996
BA
Group Health April 2015 - Present
Xerox February 2010 - August 2014
Red Lion Hotels Corporation February 2004 - February 2010
Red Lion Hotels Corporation/WestCoast Entertainment June 2007 - May 2008
Red Lion Hotels Corporation August 2005 - June 2007
RLHC Red Lion Hotels Corporation January 2004 - August 2005
KXLY September 1999 - June 2001
Skills
Process Scheduler, Public Relations, Revenue Analysis, Hospitality, Hotels, Event Management, Event Planning, Customer Service, Budgets, Hospitality Management, Hospitality Industry, Front Office, Training, Team Leadership, Team Building, Resorts, Call Center, Program Management, Management, P&L Responsibility, Goal Oriented, Discipline, Analysis, Data Analysis, Leadership Development, Staff Development, Revenue Forecasting, Liaison, Leadership, Call Centers, Time Management, Marketing, Employee Training
Education
Spokane Community College 2007 — 2009
Red Lion Hotels Corporation May 2014 - Present
Red Lion Hotels Corporation March 2011 - May 2014
Red Lion Hotels Corporation July 2005 - March 2011
Skills
Quality Assurance, Management, Team Building, Project Management, Software Quality..., Operating Systems, Business Process..., Customer Service, Training, Team Leadership, Employee Training, Strategic Planning, Hospitality, Leadership, Hotels, Revenue Analysis, Microsoft Excel, Agile Project Management, Business Analysis, Business Requirements, Data Analysis
Education
University of Phoenix 2009 — 2012
Bachelor's Degree, Human Services / Management
Spokane Falls Community College 1999 — 2002
Web development and general studies
Group Health Cooperative December 2014 - Present
Xerox March 2011 - August 2014
Red Lion Hotels Corporation May 2005 - March 2011
Red Lion Hotels Corporation May 2003 - May 2005
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Customer Satisfaction, Customer Service, Supervisory Skills, Management, Payroll, Ticket Sales, Help Desk Support, Team Building, Team Leadership, Hiring Practices, Front Office
Education
Spokane Community College 2008 — 2008
Esthetics License, Esthetician
Eastern Washington University 2002 — 2005
Archbright, formerly Washington Employers November 2013 - Present
Red Lion Hotels Corporation October 2002 - January 2014
Hilton Hotels Corporation January 1999 - October 2002
Doubletree Hotels March 1998 - August 2001
Skills
Hotels, Employee Relations, Recruiting, Human Resources, Hotel Management, New Hire Orientations, Hospitality Management, HR Policies, Leadership Development, HRIS, Hospitality, Food & Beverage, Organizational..., Revenue Analysis, Hospitality Industry, Onboarding, Resorts, Employee Benefits, Strategic HR, Customer Service, Performance Management, Job Descriptions, Deferred Compensation, Leadership, Employee Engagement, Catering
Education
Washington State University 1993 — 1995
MBA, Masters, Business Administration
Eastern Washington University 1984 — 1988
BA in Business Management, Marketing & Finance
State of Washington DSHS December 2013 - Present
People to People Ambassador Programs April 2009 - August 2013
Red Lion Hotels, TicketsWest & WestCoast Entertainment July 2008 - February 2009
NorthWest Handling Systems October 2007 - July 2008
Red Lion Hotels Corporation January 2004 - June 2007
Banner Retail Marketing Group 2007 - 2007
Skills
Management, Customer Service, Fundraising, Event Management, Sales Process, Training, Call Centers, Social Media, Sales, Marketing, Leadership, Program Management, Time Management, Budgets
Education
Eastern Washington University 2003 — 2007
BA, Communications Studies
Rogers High School 1995 — 1999
High School Diploma
Commune Hotels & Resorts November 2010 - Present
Red Lion Hotels Corporation January 2008 - November 2010
Red Lion Hotels Corporation 2001 - 2008
Guenther Management, LLC January 2001 - January 2002
WestCoast Hotels Corporation January 1998 - January 2001
Skills
Hospitality Management, Hotel Management, Corporate Hospitality, Boutique Hotels, Certified Hotel..., Hotel Reservations, Global Distribution..., Revenue Management, Micros, OTA, Customer Loyalty, CRM, eCRM, Partnership Marketing, Property Management..., Microsoft Office, Public Speaking, Training & Development, Call Center..., Sabre, Apollo GDS, Worldspan, Amadeus GDS, Email Marketing, Social Media, Marketing Budget..., Hotel Booking, Revenue Analysis, Revenue Forecasting, Strategy, Employee Training, Hotels, Management, Hospitality, Resorts, Brand Loyalty, Marketing, Marketing Strategy, Opera, Tourism, Front Office, Pre-opening, Rooms Division, Opening Hotels
Education
Eastern Washington University 1999 — 2001
Spokane Falls Community College 1997 — 1999
Associate Certificate, Business Administration and Management, General
Red Lion Hotels Corporation 2015 - Present
Summit Law Group 1998 - 2015
Riddell Williams 1995 - 1998
Jesuit Volunteer 1991 - 1992
Skills
Civil Litigation, Class Actions, Arbitration, Commercial Litigation, Litigation, Legal Writing, Legal Research, Intellectual Property, Mediation, Employment Law, Appeals, Dispute Resolution, Courts, Trials
Education
University of Washington School of Law 1992 — 1995
JD
Gonzaga University 1987 — 1991
BA
Gonzaga Prep 1983 — 1987
Red Lion Hotels Corporation July 2014 - Present
AGR Hospitality Solutions April 2009 - Present
Latino Hotel & Restaurant Association February 2010 - Present
RLHC Red Lion Hotels Corporation 2014 - 2015
RLHC Red Lion Hotels Corporation 2014 - 2015
Shadow Blockers Volleyball Club & Academy August 2012 - August 2013
GVR Public Relations Agency, Inc November 1998 - January 2008
Skills
Association Management, Corporations, Hospitality, Start-ups, Product Development, Staff Development, Hotels, Hotel Management, Hospitality Management, Food & Beverage, Resorts, Pre-opening, Negotiation, Hospitality Industry, Contract Negotiation, Strategic Planning, New Business Development, Restaurants, Marketing Strategy, Team Building, Strategy, Operations Management, Social Media Marketing, Marketing, Market Research, Public Relations, Online Marketing, Management, Budgets, Event Management, Media Relations, Leadership, Revenue Analysis, Customer Satisfaction, Yield Management, Income Statement, Advertising, Sales, Sales Management, Coaching, Tourism, B2B, Business Planning, Trade Shows, Training, Event Planning, Market Planning, Entrepreneurship, Food, Franchising
Education
University of Houston-Clear Lake
Bachelor of Science
Harvard Business School 2007 — 2007
Hospitality Educators, Inc. / Leadership Gold Program 2013 — 2013
Certification
Red Lion Hotels Corporation July 2014 - Present
DoubleTree by Hilton August 2013 - June 2014
Richfield Hospitality March 2012 - June 2014
John Q. Hammons Hotels & Resorts October 1997 - March 2012
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Resorts, Hospitality, Yield Management, Pre-opening, Food & Beverage, Front Office, Restaurants, Property Management..., Budgets, Rooms Division, Team Building, Lodging, Opening Hotels, Convention Services
Education
Arizona State University
Red Lion Hotels Corporation July 2014 - Present
B. F. Saul Company September 2007 - July 2014
Skills
Hotels, Hospitality, Marketing Strategy, Social Media Marketing, Email Marketing, Marketing, Budgets, Social Media, E-commerce, Hospitality Industry, Tourism, Strategic Planning, SEO, Revenue Analysis, Public Relations, Leadership, Account Management, New Business Development, Event Management, Team Building
Education
University of Kansas - Graduate School of Business 2005 — 2007
MBA
Virginia Polytechnic Institute and State University 1999 — 2003
BA, Theatre Arts and Communication Studies
Cosco Industries 2006 - Present
Red Lion Hotels Corporation 2000 - 2005
Skills
Customer Service, Microsoft Excel, Outlook, Customer Satisfaction, Account Management, Product Marketing
Education
Spokane Community College
Certificat, Medical Administrative/Executive Assistant and Medical Secretary
People to People Ambassador Programs May 2009 - Present
Red Lion Hotels Corporation June 2003 - October 2008
West Corporation June 2003 - October 2008
Education
Eastern Washington University 1996 — 2003
English
Spokane Falls Community College 1991 — 1995
AA, Libral Arts
University of Phoenix
BS, Business/Organizational Innovation
ESC Enterprises, INC December 2003 - August 2008
Doctors Billing Service January 1989 - December 1999
Our Books Company January 1994 - February 1998
Red Lion Hotels Corporation December 1987 - January 1989
Education
University of Nevada-Las Vegas 1987 — 1987
Hotel, Motel, and Restaurant Management
Brigham Young University 1983 — 1987
Bachelor of Business Administration (B.B.A.), International Business
Brigham Young University - Hawaii 1982 — 1987
BS, Business Management, Hotel and Restaurant Management, Communications
Oklahoma state university 1984 — 1984
International Business
The Little America Hotel July 2015 - Present
The Little America Hotel January 2015 - Present
All Star Bowling and Entertainment November 2013 - January 2015
Red Lion Hotels February 2013 - November 2013
Red Lion Hotels March 2012 - February 2013
Red Lion Hotels May 2011 - March 2012
Red Lion Hospitality Corporation April 2001 - May 2011
Red Lion Hotels Corporation January 1997 - May 2001
General Manager at Cavanaughs 4th Avenenu in Spokane Washington January 1995 - December 1996
Skills
Budget Process, Financial Analysis, Food & Beverage, Revenue Analysis, Team Mentoring, Customer Satisfaction, multi property..., Time Management, Management, Customer Service, Resorts, Menu Development, Hotels, Front Office, Hospitality Industry, Restaurants, Yield Management, Hospitality, Hospitality Management, Hotel Management, Rooms Division, Event Management, Budgets, Catering, Finance, Property Management...
Education
Spokane Falls Community College 1986 — 1998
none, music
Spokane area August 2013 - October 2014
Unitech Composites July 2011 - January 2013
Red Lion Hotels Corporation September 2000 - January 2009
Hydrometrics, Inc. December 1997 - August 2000
Skills
Health & Welfare..., Benefit plans designs &..., Self-funded healthcare..., Open enrollment..., Claims management, Problem Solving, Administer Leave..., Launching new HRIS..., Payroll system..., HRIS systems including..., Vendor contracts and..., Writing training grant..., Developing employment..., Coach and counsel..., Work with legal counsel..., Conduct investigations..., Presentations to..., Conflict resolution, Planning & Execution of..., I-9 Audits and..., HR Audits, Recruiting, screening,..., Disciplinary Action, Terminations, Job coaching for career..., Maintain strict..., Report compilation and..., Compensation review,..., Writing job descriptions, Wellness programs..., Employee recognition..., Unemployment insurance..., Exit interviews, Multi-State Experience, Negotiations -..., Safety management, OSHA..., Risk management, Workers Compensation, Top-notch Customer..., Microsoft Office 2010 -..., Proofreading, grammar,..., Typing accurately at..., Friendly and..., Self-directed;..., Multi-line telephone..., Organizational skills, Leading and directing..., Credibility, Disciplinary actions..., Human Resources
Education
The University of Montana - School of Business Administration 1987 — 1992
Bachelor's degree, Human Resources Management with Psychology minor
Red Lion Hotels Corporation June 1996 - Present
Bates Bean Counting June 1984 - Present
Fredrick L Bates Accounting June 1984 - Present
Kahler Hotels 1996 - 2005
Motels of America August 1992 - June 1996
Boise State University August 1993 - December 1993
Snow Summit Townhouse Rentals & Sales 1988 - 1991
Bear Wear Sport Inc July 1989 - November 1990
Skills
Accounting, QuickBooks, Great Plains Software, Training, Strategic Planning, Sales, Yield Management, Microsoft Excel, Lotus Notes, Public Relations, Kronos, Sage, Microsoft Works, Distribution Center..., Financial Planners, Microsoft Word, Acquisitions, Quicken, Finance, Consulting, Control Theory, Budgeting/Forecast,...
Education
Boise State University 1991 — 1995
BS, General Business Management
San Bernardino Valley College 1988 — 1991
Lower Division Work, General Management
JMC Enterprises 2014 - Present
HR Works, LLC October 2011 - 2014
HPM Corporation March 2010 - September 2011
Connell Oil, Inc September 2008 - March 2010
Red Lion Hotels Corporation April 2001 - January 2008
Red Lion Hotels Corporation April 2000 - April 2001
Skills
Performance Management, Deferred Compensation, Employee Engagement, Employee Management, Employee Handbooks, Manager Training, Accident Prevention..., Develop & Implement..., Employee Relations, Investigations, Coach & Counsel..., Job Descriptions, Safety Committee, Employment Law..., HR Consulting, Strategic HR, HR Assessments, Develop HR function for..., Recruitment, On-Boarding new..., Terminations, New Hire Orientation, Employer Branding, Visible, approachable &..., Career Development..., Customer Service, Career Development, Positive Personality, Highly personable, Diplomatic, Problem Solving, HR employee records, HR Policies, Senior HR, Job postings, Employee Benefits, Employee Recognition, Employee Wellness, Behavioral Interviewing, Interview Skills..., Work with managers to..., Develop, implement and..., Document actions taken..., Keep archive of..., Microsoft office, AAP..., Entrepreneurship, Leadership, New Business Development, Community Outreach, Social Media Marketing
Education
Cornell University On-Line 2014 — 2014
Advanced Certificate in Strategic Human Resources, Industrial Labor Relations - Human Resources
Human Resources Certificate Institute/SPHR/PHR Preparation Course 2006 — 2015
Senior Professional Human Resources, Human Resources Management/Personnel Administration, General
Columbia Basin College
Red Lion Hotels Corporation April 2006 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 1998 - December 2005
Skills
Hotels, Hospitality, Revenue Analysis, Hotel Management, Resorts, Food & Beverage, Hospitality Industry, Budgets, Hospitality Management, Forecasting, Restaurants, Accounting, Yield Management, Pre-opening, Internal Audit, Rooms Division, Property Management...
Education
Hastings College 1973 — 1978
Bachelor's degree, Philosophy and English
International School of Bangkok 1962 — 1972
HS
Red Lion Hotels Corporation August 2013 - Present
Red Lion Hotels Corporation March 2013 - August 2013
Red Lion Hotel Corporation April 2012 - March 2013
Red Lion Hotel Salt Lake Downtown September 1999 - March 2012
Sunstone Hotels 1997 - 1998
Skills
Hotels, Revenue Analysis, Convention Services, Hospitality Management, Yield Management, Hospitality Industry, Hospitality, Hotel Management, Catering, Tourism, Resorts, Lodging, Sales, Meeting Planning, Trade Shows, Hotel Booking, Event Management, Delphi, Budgets, Pre-opening, OnQ, Food & Beverage, Corporate Events, Customer Satisfaction, Sales Operations, Leadership, Banquets, Revenue Forecasting, Front Office, Rooms Division, P&L, Sales Management, Opera, Micros, Banquet Operations, Leisure, Food, Hiring, Fine Dining, Property Management..., Training, Management, Restaurants, Menu Development, Opening Hotels, Restaurant Management, Marketing Strategy, Mentoring, Hotel Administration, Sales Management...
Education
Salt Lake Community College
Red Lion Hotels Corporation May 1987 - September 2014
Skills
Hospitality Industry, Hospitality, Customer Service, Team Building, Event Planning, Licensing, Travel Management, Lodging, Trade Shows
Education
Montana State University-Bozeman
Bachelor Studies in Office Administration
Red Lion Hotels Corporation January 2014 - July 2014
Coeur d'Alene Summer Theatre October 2010 - August 2013
Skills
Event Planning, Film, Theatre, Marketing Communications, Fundraising, Outlook, Microsoft Office
Education
Shoreline Community College
Associates of Arts and Science, Film and TV Productions
University of Idaho
Red Lion Hotels Corporation September 2014 - Present
Red Lion Hotels April 2013 - Present
Avista May 2001 - March 2013
Gonzaga University June 1995 - May 2001
Skills
Supply Management, Contract Negotiation, Sourcing, Procurement, Contract Management, Negotiation, Supply Chain Management, Process Improvement, Vendor Management, Cross-functional Team..., Inventory Management, Continuous Improvement, Program Management, Forecasting, Purchasing, Project Management, Operations Management, Project Planning, Leadership
Education
Gonzaga University 1997 — 2002
Organizational Leadership
Eastern Washington University 1989 — 1994
Bachelor of Arts, Communication Studies
Red Lion Hotels Corporation May 2014 - Present
Northern Quest Resort & Casino March 2001 - December 2013
WestCoast Hospitality, formerly Cavanaughs September 1996 - March 2001
United States Marine Corps June 1987 - June 1991
Skills
Menu Development, Food & Beverage, Hospitality Management, Fine Dining, Hotels, Catering, Restaurants, Pre-opening, Hospitality Industry, Hospitality, Culinary Skills, Resorts, Cuisine, Banquets
Education
Spokane Community College 1993 — 1995
Culinary Arts/Chef Training
Best Apartments Inc 2013 - 2014
Red Lion Hotels April 2010 - November 2012
Red Lion Hotels Corporation May 2008 - April 2010
Doubletree Hotel March 2006 - May 2008
Skills
Front Office, Customer Service, Hospitality Management, Hospitality, Hotels, Hospitality Industry
Education
Bellevue College 2006 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General, 3.775
Quality Inn & Suites March 2015 - Present
Red Lion Hotels Corporation September 2014 - January 2015
LEWISTON GOLF AND COUNTRY CLUB April 2012 - September 2014
The Bait Shop Grill, Lewiston Id September 2001 - December 2011
Quality Inn & Suites, Clarkston Wa April 2000 - September 2001
Skills
Food & Beverage, Restaurants, Menu Development, Catering, Food, Banquets, Restaurant Management, Fine Dining, Hospitality Management, Hospitality, Food Service, Culinary Skills, Pre-opening, Hospitality Industry, Recipes
Education
Spokane Community College 1981 — 1983
Business Administration and Management, General
East Valley High School
East Valley High School
East Valley High School
Homewood Suites Sacramento Airport/Natomas of Geweke Hospitality April 2011 - Present
IHG - InterContinental Hotels Group 2007 - 2011
Wine and Roses Bed and Breakfast 2006 - 2007
Red Lion Hotels Corporation 2005 - 2006
Red Lion Hotels Corporation January 2003 - December 2005
Red Lion Hotels Corporation 2002 - 2003
Starwood Hotels & Resorts Worldwide, Inc. 2001 - 2002
MeriStar Hospitality Corporation 1999 - 2001
Interstate Hotels & Resorts 1997 - 1999
Interstate Hotels & Resorts 1995 - 1997
Skills
Hotels, Revenue Analysis, Hotel Management, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Pre-opening, Yield Management, Restaurants, Budgets, Front Office, Sales Management, Tourism
Education
San Jose State University 1991 — 1996
Bachelor of Arts (B.A.), Economics
The Hotel Ivy March 2015 - Present
Aloft Minneapolis Hotel October 2012 - March 2015
InfoGroup September 2008 - September 2012
Red Lion Hotels Corporation September 2006 - March 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Open Office, HTML, M3 Accounting Software, Galaxy UX, Lightspeed, StarCom, Adobe Photoshop, OpenCanvas, DA-5 (Hotel Auditing..., Typing (70+ WPM &..., Certified ESL -..., Map Making
Education
University of Nebraska at Omaha 2003 — 2006
Geology/Earth Science, General
University of Nebraska at Omaha