Holland America Group
Industry: Company
DescriptionHolland America Line is a British/American-owned cruise line, a subsidiary of Carnival Corporation & plc. Originating in the Netherlands, the company moved its headquarters to Seattle, Washington, United States. Customer service: 1 (800) 599-8256 Reservations: 1 (877) 932-4259 Emergency: 1 (888) 361-8803 Parent organization: Carnival Corporation & plc Headquarters: Seattle, WA CEO: Stein Kruse (Dec 1, 2004–)
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Holland America Group Employees
Holland America Line July 2015 - Present
Holland America Group July 2015 - Present
Holland America Line June 2014 - July 2015
China Hainan Airlines June 2013 - June 2014
China Hainan Airlines Co. Ltd December 2011 - June 2014
Soho Coffee Company September 2011 - November 2011
Student Painters.net November 2010 - September 2011
Muji (Hong Kong) Co., Ltd March 2010 - July 2010
Adecco Human Resources AG March 2010 - March 2010
Cathay Pacific Airways November 2007 - April 2008
Skills
Customer Service, Emergency Management, Commercial Aviation, Marketing, Airlines, Operations Management, Microsoft Office, Flights, Aviation, Microsoft Excel, Airports, PowerPoint, Microsoft Word, English, Leadership, Team Leadership, Event Management, Teamwork, Mandarin, Tourism, Strategic Planning, Customer Satisfaction, Aircraft, Project Planning, Sales
Education
Edmonds Community College 2013 — 2014
Certificate in Hospitality, Hospitality Administration/Management
University of Washington, Michael G. Foster School of Business 2010 — 2012
BA, Business Administration - Marketing
Edmonds Community College 2008 — 2010
Associate of Arts, Business Administration
St. Joseph's College 2003 — 2008
High School
Holland America Group March 2015 - Present
Weekend Warrior June 2009 - Present
Princess Cruises July 2013 - February 2015
Princess Cruises June 2009 - July 2013
Princess Cruises June 2007 - June 2009
Princess Cruises August 2006 - April 2007
Skills
Video Production, Video Editing, Video, Videography, Final Cut Pro, Storytelling, Creative Services, Creative Direction, Creative Strategy, Media Production, Digital Media, Media, Film Production, Post Production, Cinematography, Photography, Camera Operating, Camera Skills, Canon Cameras, Producing, Producing Documentaries, Conducting Interviews, Digital Asset Management, Adobe Creative Suite, InDesign, Final Cut Studio, Travel, Sound, Non-linear Editing, Avid, Camera, DVD Studio Pro
Education
Benedictine University 2001 — 2006
Bachelor's degree, Mass Communication/Media Studies
Normal Community West High School
Holland America Group September 2015 - Present
Holland America Line January 2013 - August 2015
Seabourn Cruise Line January 2013 - August 2015
Seabourn Cruise Line January 2011 - January 2013
Holland America Line August 2010 - January 2013
Great Lakes Feederlines February 2009 - August 2010
Holland America Line November 2005 - February 2009
Holland America Line December 1996 - November 2005
Lloyd's Register of Shipping May 2002 - September 2002
Lowland International July 1996 - November 1996
Skills
Fleet Management, Maritime Operations, Mergers, Maritime, Marine Engineering, Crew Management, Navigation, Operations Management, Marine Operations, Marine Industry, Marine Survey, Technical Recruiting, Organizational..., People Skills, ISM, Management, International Shipping, Mergers & Acquisitions, Firefighting, Petroleum, Ports, Ships, Sailing, Shipping, Cruises, Freight, Boat, Yachting, Maritime Safety, Maritime Security, Transportation, SOLAS, Safety Management..., Shipbuilding, Human Resources, Inspection, Supervisory Skills, Training, Shiphandling, Seamanship, STCW, Recruiting, Ship Management, Offshore Drilling, Vessels, Tanker, Ocean, ISPS Code, Project Planning, Vessel Operations
Education
University of Washington, Michael G. Foster School of Business 2008 — 2009
Executive Development Program
Hogeschool van Amsterdam 1992 — 1996
BSc, Naval Architecture and Marine Engineering
MSvS Zwolle
MSvS Zwolle
Princess Cruises September 2015 - Present
Holland America Group April 2015 - September 2015
Princess Cruises January 2015 - April 2015
AvMet Applications, Inc. November 2013 - September 2014
George Mason University August 2013 - December 2013
Metron Aviation March 2012 - October 2013
UC Berkeley May 2010 - March 2011
Kaiser Permanente October 2009 - January 2011
UC Berkeley January 2009 - May 2010
UC Berkeley August 2008 - December 2008
Skills
Analysis, Data Analysis, Integration, Operations Research, Research, R, Python, SQL, Microsoft Excel, PowerPoint, Systems Engineering, Program Management, Proposal Writing, Data Mining, Aerospace, Process Improvement, Human Factors, Project Management, Technical Writing, Strategic Planning, Safety Management..., Security Clearance, Analytics, Algorithm Development, Project Planning, Requirements Analysis, Qualitative Research, Report Writing, Public Speaking, Change Management, Due Diligence, Science, Microsoft Word, Microsoft Office
Education
George Mason University 2011 — 2014
Master of Science (M.S.), Operations Research, 3.93 GPA
UC Berkeley 2005 — 2010
Bachelor's degree, Statistics
Westlake high school
Holland America Group April 2015 - Present
Holland America Line January 2014 - Present
Holland America Line November 2011 - January 2014
Kelly Services March 2010 - October 2010
ECOncept Foundations January 2009 - April 2010
Spherion Corporation November 2007 - December 2008
Red Lion Hotels Corporation August 2006 - September 2007
Red Lion Hotel at the Park February 2006 - August 2006
Red Lion Hotel at the Park July 1999 - February 2006
Skills
Recruiting, Training, Human Resources, Time Management, Temporary Placement, Applicant Tracking..., Employee Relations, Onboarding, Talent Acquisition, Interviews, Hiring, Talent Management, New Hire Orientations, Performance Management, Resume Writing, College Recruiting, Employee Engagement, HRIS, Deferred Compensation, Awesomeness
Education
Gonzaga University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration
Holland America Group November 2014 - Present
Holland America Line and Seabourn February 2013 - November 2014
U.S. Coast Guard May 2012 - January 2013
U.S. Coast Guard August 2011 - May 2012
U.S. Coast Guard August 2009 - July 2011
U.S. Coast Guard June 2007 - August 2009
U.S. Coast Guard June 2005 - July 2006
U.S. Coast Guard May 2004 - June 2005
U.S. Coast Guard August 2002 - May 2004
U.S. Coast Guard June 2000 - August 2002
Skills
Military, Military Operations, Interagency Coordination, Command, Crisis Management, Government, Security Clearance, National Security, Operational Planning, Maritime Operations, Organizational..., Policy, Navy, Defense, Intelligence, Homeland Security, Military Experience, Emergency Management, Counterterrorism, DoD, Intelligence Analysis, Military Training, Top Secret, Tactics
Education
Industrial College of the Armed Forces 2006 — 2007
Master of Science (MS), Military National Resource Strategy and Policy
Purdue University 1990 — 1991
Master of Science (MS), Electrical and Electronics Engineering
U.S. Coast Guard Academy 1980 — 1984
Bachelor of Science (BS), Electrical and Electronics Engineering
Holland America Group 2015 - Present
Princess Cruises 2014 - 2015
Princess Cruises 2013 - 2014
Princess Cruises 2012 - 2013
Sony Electronics 2011 - 2012
Qualcomm (FLO TV) 2009 - 2010
Qualcomm (FLO TV) 2007 - 2009
Discover Financial Services 2005 - 2007
Discover Financial Services 2002 - 2005
Discover Financial Services 2000 - 2002
Skills
Product Development, Strategic Planning, Go-to-market Strategy, Pricing Strategy, DCF Valuation, Marketing Analytics, Customer Acquisition, Customer Retention, Direct Marketing, Digital Marketing, Competitive Analysis, Market Research, Business Development, Customer Segmentation..., Customer Contact..., Customer Experience..., Product Management, Yield Management, Cross-functional Team..., Start-ups, Lead Generation, Contract Negotiation, Key Performance..., Business Intelligence, Credit Card Analytics, Web Analytics, E-mail Marketing, Social Media Marketing, Destination Marketing, Loyalty Marketing, Mobile Marketing, Mobile Advertising, Mobile Devices, Consumer Electronics, Project Management, Retail Operations, Supply Chain Operations..., Agency Management, Channel Management, Marketing, B2B, Channel Partners, Mergers & Acquisitions, Digital Media, Marketing Strategy, Strategic Partnerships, E-commerce, Product Marketing, Multi-channel Marketing, CRM
Education
Cornell University School of Hotel Administration 2012 — 2012
Certificate in Advanced Hospitality Revenue Management, Pricing & Demand Strategies
The University of Chicago Booth School of Business 2003 — 2005
MBA, Finance, Marketing
University of Illinois at Urbana-Champaign - College of Business 1992 — 1996
B.S., Finance
Holland America Group September 2012 - Present
Seabourn Cruise Line September 2011 - October 2012
Holland America December 2005 - January 2010
Holland America Line 2003 - 2010
Holland America August 2004 - December 2005
Holland America December 2003 - May 2004
Skills
Hotels, Tourism, Hospitality, Cruises, Hospitality Industry, Customer Service, Cost, K-12, Leadership, Microsoft Office, Problem Solving, Pricing, Quality Assurance, Writing, Hospitality Management, Vacation, Tour Operators, Leisure, Travel Management, Event Management, Hotel Management, Travel Planning, Training, Revenue Analysis, Incentive Travel, Resorts, Sales, Incentives, Business Travel, Yield Management, Management, Customer Satisfaction, Front Office, Adventure Travel, Leisure Travel, Pre-opening
Education
Griffith University 2010 — 2011
Masters of Teaching, Primary Education
University of Waterloo 1998 — 2001
Bachelor of Arts, Classical Studies
GCVI 1993 — 1997
Ontario Secondary School Diploma, Ontario Secondary School Diploma
Holland America Group May 2015 - Present
Holland America Line February 2013 - May 2015
Cruise West Inc April 2008 - September 2010
Paul S. Mozer D.D.S May 2006 - April 2008
Select Dental Staffing September 2005 - April 2008
Skills
Environmental Awareness, GIS, Community Outreach, Event Planning, Research, Public Speaking, Fundraising, Customer Service, Volunteer Management, Budgets, Team Building, Project Management, Event Management, Supervisory Skills, Microsoft Office, Training, Leadership, Social Networking, Outlook, Nonprofits, Hospitality, Microsoft Word, Social Media, Project Planning, Strategic Planning, Maritime, Shipping
Education
The Evergreen State College 2012 — 2014
M.A, Environmental Studies
The Evergreen State College 2011 — 2012
B.A, Geography
Dutchess Community College 2001 — 2003
A.A.S, Biology
State University of New York Maritime College 1998 — 2000
Holland America Group January 2015 - Present
Princess Cruises July 2014 - January 2015
Jacobs Engineering February 2012 - July 2014
Jacobs Engineering May 2009 - February 2012
Golder Associates June 2007 - March 2009
Credit Valley Hospital July 2006 - May 2007
Government of Ontario, Ministry of Community and Social Services May 2006 - July 2006
Skills
Data Analysis, Reporting & Analysis, Process Design, Onboarding, Employee Relations, Human Resources, HR Policies, Analysis, HRIS, Performance Management, Talent Acquisition, Employee Benefits, Recruiting, Oracle E-Business Suite, Organizational..., Personnel Management, Policy, Training, Workforce Planning, Management, Deferred Compensation, Talent Management
Education
Humber College 2005 — 2006
Post-Graduate Honours Certificate, Human Resources Management
University of Guelph 2001 — 2004
Bachelor of Arts, Political Science
White oaks
Holland America Group December 2014 - Present
Holland America Line July 2013 - Present
Holland America Line November 2010 - July 2013
Holland America Line September 2009 - November 2010
Holland America Line August 2007 - September 2009
Holland America Line August 2006 - August 2007
The Art Institutes 2003 - 2006
David Lawrence 2000 - 2002
Godiva Chocolatier 1996 - 2000
Skills
Sales, Tourism, Hospitality, Hotels, Cruises, Hospitality Industry, Hospitality Management, Event Management, Event Planning, Travel Management, Food, Vacation, Leisure Travel, Leisure, Revenue Analysis, Micros, Food, Pre-opening, Front Office, Incentives, Restaurants, Hotel Management, Corporate Events, Food & Beverage, MICROS
Education
Walden University 2009 — 2014
Master of Public Administration (MPA), Law and Public Policy
Barry University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
North Miami Beach Sr. High 1988 — 1991
Diploma, English Language and Literature/Letters
Holland America Group November 2014 - Present
Princess Cruises 2000 - 2014
Skills
Commercial Litigation, Corporate Law, Contract Negotiation, Cruises, Litigation, Intellectual Property, Legal Writing, Legal Research, Maritime, Maritime Law, Employment Law, Hospitality, Arbitration, Management, Tourism, Maritime Operations, Dispute Resolution, Corporate Governance, Civil Litigation, Customer Service, Training, Strategic Planning, Hospitality Industry
Education
University of the Pacific - McGeorge School of Law 1983 — 1986
JD
University of California, Los Angeles 1978 — 1983
Bachelor of Arts (B.A.), Political Science and History