Experience
Rivers Casino   February 2009 - July 2010
The Procaccianti Group (TPG Hospitality)   October 2004 - September 2008
Fitzgeralds Hotel & Casino   August 2000 - August 2003
Tropicana Resort & Casino  March 1996 - August 1998
Maxim Hotel & Casino   June 1991 - March 1996
Department of the Army MWR - Baumholder, Germany   December 1988 - January 1991
Tropicana Hotel & Country Club   September 1984 - November 1986
Las Vegas Hilton  March 1977 - September 1984

Skills
Hotels, Purchasing, Restaurants, Budgets, Hospitality, Food & Beverage, Hospitality Industry, Resorts, Procurement, Hospitality Management, Management, Pre-opening, Food, Wine, Restaurant Management, Hotel Management, Income Statement, Time Management, Catering, Process Scheduler, Hiring, Inventory Control, Revenue Analysis, Contract Negotiation, Luxury, Inventory Management, Food Service, Culinary Skills, Menu Development, Customer Satisfaction, Sales

Education
University of Nevada-Las Vegas
BS, Hotel Administration

Massachusetts Real Estate Salesperson License

TESOL (Teaching English to Speakers of Other Languages)
150 Hour Internationally Recognized Certificate

Rittner's School of Floral Design; Boston, MA
Certification, Floral Design & Shop Management

Rockland High School
Rockland, Massachusetts

Experience
Macy's  February 2014 - Present
River's Casino  August 2011 - February 2014
Harrah's Joliet Casino & Hotel   October 2007 - August 2011
Datasis Corp   January 2003 - December 2006

Skills
Casino Gaming, Gaming, Gaming Industry, Casino, Online Gaming, Resorts, Hospitality, Pre-opening, Hotels, Guest Service Management, Hiring, Micros, Access Database, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Visual Basic, VBA, Customer Satisfaction, Customer Service, Team Building, Training

Education
New York Institute of Technology   2004 — 2006
Computer Science, English, Technical Writing, Telecommunications Management

ITT Technical Institute-Matteson   1996 — 1998
Associate of Arts and Sciences (AAS), Electronics Engineering Technology

Saylor.org
Business Administration and Management, General

Experience
Rivers Casino   October 2012 - May 2014
Pennsylvania liquor control board  May 2011 - August 2011
Gateway school district  May 2008 - September 2009

Skills
Surveillance, Report Writing, Internal Investigations, Communication Skills, Teamwork, Criminal Investigations, Always Punctual, CCTV, Investigation, Private Investigations, Casino Gaming, Asset Protection, Evidence Collection, Computer Proficiency, Leadership, Organization

Education
Slippery Rock University of Pennsylvania   2007 — 2012
Bachelor's degree

Gateway High School   2003 — 2007

Kansas State University
Unmanned Aerial Systems

Experience
Wyndham Worldwide  March 2015 - July 2015
Rivers Casino   December 2013 - December 2014
Together We Rise, non-profit  September 2013 - December 2013
ISSE @ Point Park University   August 2013 - December 2013
The Bagel Factory  February 2012 - November 2013
Point Park University  2012 - 2013
Ten Thousand Villages  March 2012 - November 2012

Skills
Teamwork, Data Entry, Social Media, Time Management, Hospitality Industry, Copywriting, Customer Service, Microsoft Office, Public Relations, Advertising, Blogging, Hootsuite, Social Media Marketing, PowerPoint, Editing, Press Releases, Marketing, Facebook, Marketing Communications

Education
Point Park University   2012 — 2015
Public Relations, Public Relations, Advertising, and Applied Communication, 3.4

Experience
Independent Contractor  February 2013 - Present
Rivers Casino   July 2011 - February 2013
Ohio University Event Services  September 2009 - May 2011

Skills
Sound, Audio Engineering, Live Sound, Corporate Events, Stage Management, Event Planning, Entertainment, Concerts, Production Managment, Theatre, Event Management, Lighting, FOH, Music Production, AV, Festivals, Music, Sound Reinforcement, Sound Design, Production Management, Live Events

Education
Ohio University   2007 — 2011
Bachelor Of Communication Science, Audio Production

Experience
American Expediting Company  October 2014 - Present
Uber  June 2014 - Present
Lyft  June 2014 - Present
Rivers Casino   September 2011 - August 2014
Cherry Creek Country Club  April 2011 - August 2011
Double tree hotel  December 2009 - March 2011
Giant Eagle  November 2001 - September 2007

Skills
kinfe, Kitchen, Chef, Food & Beverage, Concessions, gardemanger, Banquet Operations, Banquets, Food Industry, Food Service, Food Safety, Restaurant Management, Hospitality Industry, Hospitality Management, Resorts, Fine Dining, Cooking, Menu Development, Time Management, MICROS, Culinary Skills, Culinary Management, Hiring

Education
Strayer University-Pennsylvania   2009 — 2015
Bachelor of Business Administration (B.B.A.), Hospitality and tourism management, fourth year

Experience
Hireology  July 2015 - Present
Total Quality Logistics  February 2015 - July 2015
Robert Half/Accountemps  November 2013 - February 2015
Rivers Casino   June 2011 - November 2013
Rivers Casino   June 2011 - November 2013

Skills
Customer Service, Sales, Casino, Budgets, Recruiting, Financial Analysis, Analysis, Temporary Placement, Microsoft Office, Gaming Industry, Food & Beverage, Inventory Management, Temporary Staffing, Management, Payroll, Leadership, Training, Microsoft Excel, Micros, Pre-opening, Supply Chain, Cold Calling, Microsoft Word, Karate, PowerPoint, Time Management

Education
Northern Illinois University   2006 — 2011
Bachelor of Science (BS), Corporate Communications/Economics

Oak Forest High School

St. Damian

Experience
Rivers Casino   February 2013 - Present
Rivers Casino   October 2010 - February 2013
Rivers Casino   June 2010 - October 2010
MGM Grand  May 2006 - June 2010
MGM Grand Detroit  February 2002 - May 2006
Turtle Creek Casino  July 1999 - February 2002

Skills
Casino, Gaming Industry, Hospitality, Customer Service, Team Building, Loss Prevention, Hospitality Industry, Resorts, Gambling, Micros, Restaurants, Hospitality Management, Hotels

Education
Northwestern Michigan College

Experience
Rivers Casino   June 2013 - Present
McKesson Health Solutions  December 2012 - June 2013
PNC  March 2012 - December 2012
Iadeluca Chiropractic Center  December 2011 - February 2012
ICE Center of Erie   August 2011 - December 2011
AccuWeather  May 2010 - August 2010
AccuWeather  May 2009 - August 2009
Clarion Hospital  July 2006 - August 2008

Skills
Social Media, Customer Service, Fundraising, PowerPoint, Market Research, Microsoft Excel, Microsoft Word, Marketing Communications, Event Planning, Microsoft Office, Advertising, Research, Photoshop, Outlook, Social Media Marketing, Social Networking, Excel, Word, Promotions, Press Releases, Kronos Timekeeping, Process Scheduler, Supply Ordering, Budget Monitoring, Time Management, Facebook, Sales, Marketing

Education
Pennsylvania State University-Erie Campus   2007 — 2011
BS, Marketing, Management

Redbank Valley JR/SR High School   2001 — 2007
Honors

Experience
ECM Transport   October 2014 - Present
Duncan Financial Group  July 2013 - June 2014
Management Science Associates, Inc.   January 2013 - July 2013
Rivers Casino   June 2011 - August 2012
Kiski Area School District  October 2010 - December 2010

Skills
Troubleshooting, Networking, Casino, Hospitality, Gaming Industry, Hospitality Management, Food & Beverage, Hotels, Resorts, Customer Service, Hospitality Industry, Help Desk Support, Computer Hardware, Technical Support, System Administration, Windows 7, Windows Server, Active Directory, Windows XP

Education
Penn State University   2005 — 2010
Bachelor of Science, Information Science and Technology

Experience
The Clare at Water Tower  September 2011 - Present
Rivers Casino   June 2011 - April 2012
rivers casino   August 2010 - June 2011

Skills
Hospitality, Budgets, Food & Beverage, Hospitality Industry, Event Planning, Casino, Resorts, Gaming Industry, Hospitality Management

Education
University of Ghana   2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science

Gasa formation   2002 — 2005

Experience
Allstate  April 2014 - Present
Allstate Insurance Agency  June 2013 - April 2014
Technotrix   May 2011 - June 2013
Kelly Services at Allstate   May 2012 - April 2013
Rivers Casino   July 2011 - April 2012
Krannert Center for Performing Arts   January 2011 - May 2011
WPGU commercial radio station   August 2009 - May 2011
Crescent Foods  August 2009 - May 2011
Karl's Red Hots   April 2005 - May 2011
Samartano and Co   December 2007 - December 2010

Skills
Proficient In Microsoft..., Customer Service, Communication, Photography, Creative Writing, Research, Multitasking Skills, Organization, Client-focused, Team-orientated, Leadership, Motivated self-starter, Passion for Helping..., Adaptable & a quick..., Goal Oriented, Patience, Audio Engineering, Microsoft Office

Education
University of Illinois at Urbana-Champaign   2007 — 2011
Bachelor of Science (B.S.), Psychology, 3.32

Experience
Downers Grove School District 58  July 2013 - Present
Rivers Casino   April 2011 - November 2011
Elementis Specialties  April 2010 - August 2010
Fancor: The Fanning Corporation   April 2004 - April 2010
Fancor: The Fanning Corporation   April 2004 - April 2010
Fancor: The Fanning Corporation   April 2004 - April 2010
Joint Commission Resources  April 2008 - April 2008
A.D.O.P.T.   January 2008 - January 2008
Jewel-Osco  May 2000 - March 2004

Skills
Customer Service, Sales, Inventory Management, Leadership, Microsoft Excel, Project Management, Data Entry, Public Speaking, Accounting, Invoicing, Operations Management, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Social Networking, Team Building

Education
Robert Morris College   2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General

Robert Morris University - Illinois   2006 — 2008
Bachelor's of Science, Business Management

Experience
PPG Industries  November 2014 - Present
Giant Eagle Market District  August 2010 - November 2014
Rivers Casino   June 2013 - August 2013
Giant Eagle  March 2012 - August 2012

Skills
Payroll, Microsoft Office, Leadership, Customer Service, Employee Training, Data Entry

Education
Point Park University   2012 — 2014
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General

Experience
Rivers Casino   May 2010 - April 2012
Trump Taj Mahal  June 1994 - January 2007
Trump Taj Mahal  March 1990 - June 1994
Harrah's Marina   April 1981 - January 1990

Skills
Casino, Casino Gaming, Pre-opening, Roulette, Blackjack, Baccarat, Pre-opening experience, Hospitality Industry, Training, Budgets, Loyalty Programs, Process Scheduler, Hospitality, Hospitality Management, Resorts, VIP, Online Gambling, Poker, Hiring, Operations Management, Team Building, Gaming Industry, Hotels, Customer Service, Guest Service Management, Leadership, Online Gaming, Supervisory Skills, Food & Beverage, Gaming

Education
Richard Stockton College of New Jersey   2001 — 2005
Bachelor of Science (BS), Business Administration and Accounting

Experience
Rivers Casino   July 2012 - Present
LaRoche College  June 2011 - September 2011

Skills
Hard-worker, Teamwork, Team Leadership, Mathematics, Science, Organization, Cooperative, Problem Solving, Interpersonal Skill, Microsoft Office, iMovie

Education
Robert Morris University   2012 — 2016
Biomedical/Medical Engineering

Experience
The Hazard Helper golf product   January 2010 - Present
Rivers Casino   January 2013 - August 2014
Dynamic Gaming Systems LLC   2011 - January 2013
bally technologies  February 2005 - September 2010
Pinnacle Entertainment  2003 - 2005
Hollywood Casinos   2001 - 2003
Sands Hotel and Casino  1995 - 2000

Skills
Casino, Online Gaming, Poker, Business Development, Product Development, New Business Development, Marketing, Business Strategy, Executive Management, Casino Gaming, Loyalty Marketing, VIP, Hospitality Management

Education
The College of New Jersey   1980 — 1985
Business

Experience
Hard Rock Rocksino Northfield Park  November 2013 - Present
Caesars Entertainment Corporation  February 2013 - November 2013
Rivers Casino   August 2011 - February 2013
LimeLite Productions, LLC   July 2008 - February 2013
Keymarket Radio  March 2008 - August 2009

Skills
Relationship Marketing, Casino Gaming, Casino, Integrated Marketing, Entertainment, Broadcast, Video Production, Video, Final Cut Pro, Video Editing, Radio, Social Media Marketing, Film, Public Relations, Social Media, Event Planning, Social Networking, Advertising, Event Management, Marketing Communications, Copywriting, Editing, Press Releases, Marketing, Media Relations, Sales, Facebook, Trade Shows, Email Marketing, Management, Online Marketing, Online Advertising, Direct Marketing, Customer Service, Brand Development, Blogging

Education
Marietta College   2004 — 2008
BFA, Radio & Television Broadcasting, Economics

Experience
Titan Electric  January 2014 - Present
Rivers Casino   August 2012 - January 2014
North Beach   November 2009 - August 2012
Durty Nellies  July 2009 - November 2009

Skills
Marketing Communications, Hospitality Management, Advertising, Branding, Public Relations, Customer Service, Hospitality, Social Media Marketing, Event Management, Marketing, Food & Beverage, Marketing Strategy, Time Management, Strategic Planning, Hospitality Industry, Employee Training, Customer Satisfaction, Inventory Management, Event Planning, Food Service, Restaurants, Restaurant Management, Social Networking, Hotels

Education
Roosevelt University   2011 — 2012
Master of Science in Hospitality & Tourism Management, Hospitality Management, 3.7

Western Illinois University   2004 — 2008
Marketing Communications, Marketing Communications, 3.0

Experience
Golden Nugget Lake Charles  October 2014 - Present
Hollywood Casino  September 2013 - October 2014
Rivers Casino   July 2011 - August 2013
Boot Hill Casino and Resort  December 2009 - June 2011
Pinnacle Entertainment  December 2007 - July 2008
Harrah's Entertainment  December 2003 - November 2007

Skills
Casino, Casino Gaming, Gaming Industry, Food & Beverage, Hospitality, Customer Service, VIP, Poker, Hotels, Gaming, Resorts, Hiring, Pre-opening

Education
Southern Illinois University, Edwardsville   1997 — 1998

Experience
PNC  February 2015 - Present
Rivers Casino   February 2012 - February 2015

Skills
Microsoft Excel, Typing, Data Analysis, Microsoft Word, PowerPoint, Customer Service, Teamwork, Microsoft Office, Time Management, Customer Satisfaction, Data Entry

Education
University of Pittsburgh   2007 — 2011
Bachelor of Science, Economics

Experience
Indianapolis  Director of Food & BeverageIndy-Grand CasinoMarch 2011 - April 2013
Rivers Casino   January 2008 - January 2010
Mount Snow Resort  June 2002 - May 2007
Universal Orlando  June 2000 - January 2002
CR Sparks Restaurant & Event Center   April 1999 - January 2000
Mohegan Sun Casino  May 1996 - November 1998
Horizon Hotels Ltd.   September 1984 - September 1995

Skills
Food & Beverage, Hospitality, Hotels, Restaurants, Hospitality Management, Banquets, Hospitality Industry, Catering, Fine Dining, Culinary Skills, Pre-opening, Hotel Management, Restaurant Management, Casino, Food Service, Food, Resorts, Event Management, Customer Service, Gourmet, Sanitation, Pastry, Cuisine, Customer Satisfaction, Revenue Analysis, VIP, Micros, Wine, Menu Engineering, Banquet Operations, Guest Service Management, Menu Costing, Recipes, Opening Hotels, New Restaurant Openings, Seafood

Education
Post University   1966 — 1968
BS, Hospitality Management

The Culinary Institute of America   1964 — 1966
AA, Culinary Arts

Experience
PNC  Finance InternCalgon Carbon CorporationMay 2014 - August 2014
Jimmy John's  May 2013 - May 2014
Rivers Casino   May 2013 - August 2013
Kmart Corporation  November 2009 - August 2011

Skills
Variance Analysis, Microsoft Office, Teamwork, Time Management, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Finance, Social Media, Public Speaking, Facebook

Education
University of Pittsburgh   2011 — 2015
Bachelor of Science (BS), Finance, General

Oxford High School   2007 — 2011

Experience
Monticello Casino and Raceway, Empire Resorts   December 2010 - Present
Rivers Casino   2009 - 2010
Horizon Casino Resort Hotel   January 2009 - April 2009
Pearl River Resort  August 2006 - December 2008
Nettie Foster Cox   January 2004 - August 2005

Skills
Casino, Gambling, Public Relations, Event Planning, Event Management, Advertising, Hospitality, Social Media, Direct Mail, Budgets, Marketing Communications, Marketing, Gaming Industry, Customer Service, Marketing Strategy, Creative Direction, Integrated Marketing, Hotels, Gaming, Online Advertising, Relationship Marketing, Copywriting, Entertainment, Newsletters, CRM, Email Marketing, Strategy, Direct Marketing, VIP, Database Marketing, Strategic Planning, Management, Social Media Marketing, Media Buying

Education
University of Mississippi   2004 — 2006
Masters, Southern Studies

2004 The University of Mississippi, Southern Studies
B.A. Bachelor of Arts

2006 The University of Mississippi Southern Studies
M.A. Masters

Tulane University CRDE
Casino Marketing Studies

University of Mississippi

Experience
Cinebarre LLC  July 2015 - Present
Cinebarre LLC  October 2014 - July 2015
Rivers Casino   September 2012 - September 2014
Mode Project  2011 - 2011

Skills
Customer Service, Food & Beverage, Cash Handling, Bartending, Servers, Craft Beer, MICROS, Job Scheduling, Floor Management, Final Cut Pro, Final Draft, Home Theater, Social Networking, PowerPoint, Post Production, Social Media, Microsoft Excel, Public Speaking

Education
Southern Illinois University, Carbondale   2008 — 2012
B.A, Cinema-Photography; Screenwriting

Experience
Dr. Donna L. Iannone, DMD   June 2015 - Present
Clifton E. Dietz, DMD   May 2015 - June 2015
Security Consulting Solutions, Inc.   March 2013 - March 2014
Rivers Casino   October 2011 - December 2012
United Bank  July 2010 - April 2011

Skills
Chairside Assisting, 4-Handed Dentistry, Tray Set-Up, Radiograph Development, Clinical Examinations, Appointment Scheduling..., Sterilization and..., Digital Radiograph, Impressions, Molds,..., Hospitality, Customer Service, Customer Satisfaction, Hospitality Management, Microsoft Office, Casino, Event Planning, Cashiering, Retail, Banking, Cash Management, Restaurants, Office Administration, Human Resources, Gaming Industry, Retail Banking, Problem Solving, Communication

Education
Ohio Valley College of Technology   2014 — 2015
Associate's degree, Dental Assisting/Assistant

Pittsburgh Technical Institute   2007 — 2009
Associate's degree, Business Adminstration: Hospitality Management

Experience
Marriott International  February 2013 - Present
Rivers Casino   July 2009 - February 2013

Skills
Synectics, Bloodhound, KCMS, Microsoft Office, Itrak, Biometrica, Table games, Surveillance, Training, Private Investigations, Criminal Justice

Education
Slippery Rock University of Pennsylvania   2014 — 2015
Master's Degree, Secondary Education-Social Sciences

Point Park University   2006 — 2009
B.S., Criminal Justice, 3.33

Experience
Golden Nugget Lake Charles  April 2015 - Present
Miami Valley Gaming  September 2014 - April 2015
Rivers Casino   November 2012 - July 2014
Riviera Hotel & Casino  April 2012 - November 2012
Choctaw Casinos of Oklahoma  September 2010 - February 2012
L'Auberge du Lac  October 2008 - September 2010
L'Auberge du Lac  October 2007 - October 2008
Harrah's Entertainment  May 2006 - October 2007
Harrah's Entertainment  August 2004 - May 2006
Harrah's Entertainment  March 2003 - August 2004

Skills
Casino, Gaming, Direct Marketing, Customer Relations, Direct Mail, Forecasting, Promotions, Business Planning, Hotels, Analytics, Database Marketing, Excel, Segmentation, Access, Word, Outlook, Analysis, Strategic Planning, Microsoft Office, Business Intelligence, Budgeting, Budget Management, Copywriting, Databases, Data Mining, PowerPoint, Marketing Management, Marketing Strategy, Market Planning, Problem Solving, Operations Management, Retail, Business Strategy, Casino Marketing, Loyalty Marketing, Customer Service, Loyalty Programs, Data Analysis, Planning, Customer Acquisition, Campaign Management, Market Analysis, Competitive Analysis, Financial Analysis, Business Analysis, Marketing Communications, Customer Retention, Relationship Marketing, ACSC, OASIS

Education
Rockhurst University   2001 — 2002
MBA, International Business and Management

Rockhurst University   1997 — 2001
BSBA, Marketing

St. Pius X   1993 — 1997
High School, General Studies

St. Charles Grade School   1984 — 1993
Grade School, General Studies

Experience
Polyconcept North America  July 2015 - Present
Leapfrog Online  February 2012 - July 2015
Rivers Casino   May 2011 - February 2012
Rivers Casino   2009 - May 2011
University of Florida Office of Foundations   May 2008 - May 2009

Skills
Organizational..., Self-management, Problem Solving, Public Relations, Direct Mail, Event Planning, Promotions, Advertising, Social Media, Social Media Marketing

Education
University of Florida   2005 — 2009
BS, Public Relations

Experience
Rivers Casino   June 2010 - Present
Victoria's Secret  June 2010 - Present
Pacific Sunwear  June 2010 - November 2010
Victoria's Secret  November 2009 - June 2010
Lionsgate  October 2009 - November 2009
Fox Filmed Entertainment  October 2009 - November 2009
Lionsgate  June 2009 - July 2009
Federal Reserve Bank  July 2004 - May 2009
CBS Television Studios  April 2009 - April 2009

Skills
Customer Service, PowerPoint, Social Media, Microsoft Word, Social Networking, Social Media Marketing, Casino, Facebook, Photography, Time Management, Leadership, Poker, Sales, Team Building, Teamwork

Education
Point Park University   2015 — 2015
Master's Degree, Global Security & Intelligence

Point Park University   2004 — 2009
BA, Business Mgmt

Youngstown State University   2002 — 2003
Telecommunications

Experience
Rivers Casino   December 2011 - Present
Horseshoe Casino  February 2010 - December 2011
Best Buy  September 2006 - June 2009
UPS  September 2003 - September 2006

Skills
Performance Management, Onboarding, Coaching, Training, Employee Training, Job Analysis, Conflict Resolution, Sales, Time Management, Employee Benefits, Human Resources, Recruiting, Customer Service

Education
Roosevelt University   2008 — 2010
Master of Arts (M.A.), Industrial/Organizational Psychology

Northern Illinois University   2005 — 2007
Bachelor of Arts (B.A.), Psychology

Moraine Valley Community College   2003 — 2005
Associate of Arts (A.A.)

Experience
PIT Properties   2013 - Present
Sysco  2013 - Present
Cellone's Bakery   2012 - 2013
HMAK   2010 - 2012
Rivers Casino   2009 - 2010
Marriott International  2006 - 2008
Omni Hotels  2004 - 2006

Skills
Microsoft Office, Social Media, Sports, Customer Service, Marketing, PowerPoint, Microsoft Excel, Event Planning, Social Media Marketing, Marketing Strategy, Advertising, Microsoft Word, New Business Development, Strategic Planning, Business Development, Public Speaking, Event Management, Photoshop, Restaurants, Food, Hotels, Food & Beverage, Hospitality, Food Service

Education
Penn State University   1999 — 2003
Hotel, Restaurant and Institutional Managerment

Clarion Area HS

Experience
Rivers Casino   May 2011 - Present
Ho-Chunk Nation  April 2008 - December 2010
Ho-Chunk Nation Department of Justice - Ho-Chunk Casino   March 2004 - April 2008
Ho-Chunk Nation Department of Justice - Ho-Chunk Casino   January 2000 - March 2004
Ho-Chunk Casino and Bingo   January 1999 - January 2000
AA Security.............. ......... ..   January 1998 - January 1999
Pine Bluff Police Department...... ......... ..   January 1997 - January 1999

Skills
Customer Service, Microsoft Office, Accurate Record Keeping, Employee Training, Internal Investigations, Interviewing and..., Report Writing Skills, Financial Audits, Casino, Casino Gaming, Gaming, Enforcement, Gaming Industry, Hospitality, Investigation, Management, Policy, Private Investigations, Protection, Security, Supervisory Skills, Surveillance, Team Building, Training, Budgets, Report Writing, Law Enforcement

Education
Upper Iowa University-Madison Center   2008 — 2010
Bachelor of Science (BS), Criminal Justice/Business Management

Madison Area Technical College   2004 — 2006
Assosicate, Criminal Justice

Madison Area Technical College2004   2004 — 2006
AA, Criminal Justice / Police; Accounting/Criminal Justice

UW-Whitewater   1995 — 1996
Accounting

Experience
Horseshoe Casino  January 2013 - November 2014
PSSI Stadium LLC  May 2005 - December 2012
Midwest Gaming & Entertainment  May 2011 - January 2012
Rivers Casino   July 2009 - May 2011
Pittsburgh Pirates  January 2008 - May 2011
Jos. A. Bank Clothiers   November 2008 - July 2009
Boscov's  2006 - 2008
2007 US Open Golf Tournament   2007 - 2007
Kaufmann's Department Store  June 1995 - January 2002

Skills
Cash Flow, Casino, Training, Payroll, Master Scheduling, Computer Science, Computer Proficiency, Microsoft Office, HTML, Web Design, Retail, Sales, Event Management, Customer Service, VIP, Budgets, Advertising, Merchandising, Operations Management, Coaching, Teamwork, Food & Beverage, Management, Gaming, Casino Gaming, Process Scheduler, Interviews, Microsoft Excel, Team Building, Hospitality, Leadership, Event Planning, Social Media, Hiring, Gaming Industry, Social Networking, Customer Satisfaction, Employee Training, Strategic Planning, Marketing

Education
University of Pittsburgh
Business and Engineering

Experience
Grant Thornton LLP  September 2012 - Present
Grant Thornton LLP  August 2011 - Present
Grant Thornton, LLP  November 2011 - September 2012
Grant Thornton LLP  August 2011 - November 2011
Rivers Casino   July 2011 - August 2011
Rivers Casino   June 2011 - August 2011
Illini Media  September 2010 - May 2011
Illini Media  August 2010 - May 2011
Commuter Fitness   May 2009 - August 2009
Hoffman Estates Park District  November 2006 - January 2007

Skills
Mathematics, Databases, Java, InDesign, PowerPoint, Microsoft Excel, Microsoft Office, Data Analysis, Microsoft Word, Management, Access, Research, Customer Service

Education
University of Illinois at Urbana-Champaign   2007 — 2011
Bachelor of Science, Mathematics

Northwestern University - Kellogg School of Management
Master of Business Administration (M.B.A.)

Experience
Rivers Casino   June 2010 - Present
ProSolutions  March 2008 - May 2009
BladeRunners Ice Complex  January 2001 - January 2003
Long Term Care Health Insurance   January 1993 - January 1994

Skills
Customer Service, Sales, Microsoft Excel, PowerPoint, Public Speaking, Customer Satisfaction, Cold Calling, Benefits Administration, Microsoft Word, Marketing, Trade Shows, Leadership, Research, Consulting, Insurance, Goldmine, Prime, Team Building, Strategic Planning, Microsoft Office, Management, Sales Operations, Sales Management, Blackjack, Casino Gaming, Entertainment, VIP Services

Education
University of Pittsburgh   1988 — 1993
Bachelor of Science, Psychology

Experience
Harrahs Philadelphia Casino and Racetrack  October 2014 - Present
Margaritaville Resort Casino   March 2013 - September 2014
PCI Gaming Authority  December 2010 - March 2013
Rivers Casino   July 2009 - November 2010
Southeastern Kentucky Expo Center   February 2009 - April 2009
Big Sandy Superstore Arena   June 2007 - February 2009
Marshall Artists Series  August 2006 - December 2008

Skills
Marketing, Event Planning, Casino, Event Management, Management, Customer Service, Team Building, Hospitality, Training, Project Planning, Gaming Industry, Employee Training, Direct Mail, Microsoft Office, Sports, VIP, Supervisory Skills, Budgets, Restaurants, Hotels, Casino Gaming, Loyalty Programs, Pre-opening, Ticket Sales, Customer Satisfaction, Email Marketing, Employee Relations, Gaming, Hospitality Industry, Hospitality Management, Leadership, Menu Development, Operations Management, Public Relations, Resorts, Process Scheduler

Education
Marshall University   2004 — 2008
Bachelors Degree, Secondary Education- Social Studies

Experience
Rivers Casino   February 2012 - Present
Harrahs Casino  March 2001 - February 2012
Hollywood Casino  August 1997 - March 2001

Skills
Casino, Gaming Industry, Poker, Casino Gaming, Dealers, Hospitality, Resorts, Gaming, VIP, Video Games, Online Gambling, Customer Service, Hotels, Online Gaming, Team Building, Training

Education
University of Illinois at Urbana-Champaign   1989 — 1993
Accounting

Experience
Rivers Casino   July 2011 - Present
Hollywood Casino-Aurora  February 1999 - June 2011

Skills
Pre-opening, Poker, Gaming Industry, Customer Service, Casino Gaming, Casino

Education
University of Illinois at Chicago   1991 — 1997

Experience
Rocky Gap Casino Resort  September 2015 - Present
Rocky Gap Resort   November 2012 - September 2015
Rivers Casino   February 2011 - November 2012
Lakes Entertainment  September 2005 - October 2010
Red Hawk Casino  2008 - 2009
Ultimate Electronics  March 2004 - May 2006
The Home Depot  January 2000 - January 2003

Skills
AutoCAD, KCMS, Microsoft Excel, Access, Slots, Gambling, Casino, Budgets, Team Building, Hospitality, Customer Service, Process Scheduler, Operations Management, Training, Strategic Planning, Team Leadership, Coaching, Supervisory Skills, Project Management, Casino Gaming, Gaming, Gaming Industry, Management, Employee Relations, Hotels, Inventory Management, Customer Satisfaction, Resorts, Pre-opening, Hiring, Poker, VIP, Leadership, Loyalty Programs, Event Management, Forecasting, Guest Service Management, Hospitality Industry, Hospitality Management, Employee Training, Event Planning, Marketing Strategy, Negotiation

Education
University Reno Nevada   2011 — 2011
Certified, Gaming Management

North Hennepin Community College
no, business

Experience
Rivers Casino   December 2011 - April 2013
Gun Lake Casino  February 2011 - December 2011
Rivers Casino   June 2010 - March 2011
Red Hawk Casino  November 2008 - June 2010
Red Hawk Casino  November 2008 - June 2010
Four Winds Casino  July 2007 - November 2008
FireLake Grand Casino  October 2006 - June 2007
Hard Rock Hotel & Casino  December 2005 - October 2006
McQuaid Jesuit High School  2002 - 2005
Seneca Niagara Casino  November 2002 - December 2004

Skills
Casino, Recruiting, Process Scheduler, Casino Gaming, Coaching, Customer Service, Gaming, Gaming Industry, Hiring, Hospitality, Leadership, Management, Poker, Policy, Resorts, Supervisory Skills, Team Building, Time Management, Training, VIP

Education
University of Nevada-Las Vegas   1995 — 1997
Hotel/Casino Management

Monroe Community College

UNLV Hotel / Casino Management

Experience
Allegheny County  2012 - Present
C & G Web Site Designs   November 2004 - Present
Rivers Casino   2009 - 2011
City of Pittsburgh  1980 - 1994

Skills
Management, Training, Budgets, Strategic Planning

Education
Point Park University   1998 — 2000
BS, Communications

Robert Morris University
Business Management

Experience
Eldorado Casino Shreveport   February 2015 - Present
MTR Gaming   June 2014 - January 2015
Rivers Casino   May 2009 - May 2014
Isle of Capri Casino  July 2005 - January 2009
Primm Valley Resorts  June 2003 - July 2005
Silverton Casino  September 2000 - June 2003
Riviera Black Hawk Casino  January 1999 - June 2000
Riviera Hotel & Casino  September 1993 - January 1999

Skills
Financial Reporting, Casino, Budgets, Financial Analysis, GAAP, Sarbanes-Oxley Act, Forecasting, Accounting, Management, Leadership, Finance, Payroll, Supervisory Skills, Cash Flow, Analysis, Auditing, Process Scheduler, Gaming Industry, Team Building, Hotels, P&L

Education
Regis University   2006 — 2008
MBA, Finance & Accounting

Slippery Rock University of Pennsylvania   1981 — 1987
Bachelors, BA-Accounting

Experience
Maryland Live Casino  April 2015 - Present
GANTECH  October 2014 - April 2015
GANTECH  February 2012 - October 2014
Rivers Casino   June 2009 - April 2011
Philadelphia Park Casino  March 2009 - June 2009
Philadelphia Park Casino  December 2007 - March 2009
Philadelphia Park Casino  November 2006 - December 2007

Skills
Casino, Customer Service, Gaming Industry, Budgets, Operations Management, Microsoft Office, Customer Satisfaction, Microsoft Excel, Training, Gaming, Supervisory Skills, Troubleshooting, Hiring, Management, Team Building, Casino Gaming, Pre-opening, Leadership, Hospitality Industry

Education
Temple University   2005 — 2008
History

Experience
Gold strike casino  April 2013 - Present
Gold Strike Casino  April 2011 - June 2014
River's Casino  October 2009 - March 2010
Gold Strike Casino & Resorts   June 2006 - October 2009
Chicago Steakhouse   October 2006 - March 2007
Christopher's Restaurant  November 2005 - September 2006
Christopher's Restaurant  November 2005 - September 2006
The Lil Easy Restaurant adn Wine Bar   October 2004 - October 2005
Lil Easy Restaurant   October 2004 - October 2005
The Old Town Spaghetti Store   February 2004 - October 2004

Skills
Menu Development, Restaurants, Banquets, Budgets, Fine Dining, Cooking, Culinary Skills, Food & Beverage, Pastry, Chef, Food, Process Scheduler, Wine, Dinners, Cuisine, Food Service, Sauces, Sanitation, Recipes, Restaurant Management, Food Safety, Pre-opening, Hospitality, Hospitality Management, New Restaurant Openings, Seafood, Menu Costing, Culinary Management, Recipe Testing, Mediterranean, Italian cuisine, Menu Engineering, Hiring, Gourmet, Food Cost Management, Butchery, Food Preparation, Food Cost Analysis, Culinary Education, Serve Safe Certified, Labor Control, Food Quality, ServSafe, Gastronomy, Multi-unit, Hygiene, French Cuisine, Food Styling, Grill, Catering

Education
The Culinary Institute of America   2002 — 2004
Culinary Arts, Culinary Arts, Wine and Spirits, Front of the house operations

Experience
Rivers Casino   August 2010 - Present
Laurel Creek Counseling  August 2011 - December 2011
mark.  September 2008 - December 2010

Skills
Fashion, Sales, Event Planning, Social Networking, Customer Service, Marketing, Social Media, Social Media Marketing, Event Management, Advertising, PowerPoint, Microsoft Office

Education
Pennsylvania College of Technology   2013 — 2016
Bachelor's degree, Physician Assistant

University of Pittsburgh   2007 — 2010
B.S., Psychology

University of California, Berkeley   2006 — 2007
General Studies, 3.89

Experience
Sunway Realty   2013 - Present
Rivers Casino   2013 - 2013
Panda Restaurant Group  November 2001 - September 2012

Skills
Real Estate, Investment Properties, Property Management, Retail, Renovation

Education
Northwood University   2000 — 2001
Banking and Finance, Banking and Finance

Experience
Fun Fore All  March 2014 - Present
Rivers Casino   August 2012 - April 2014
Chicago Fire Soccer Club  November 2011 - March 2012
Cenni's Distributor Inc   June 2011 - October 2011
USA Hockey  March 2011 - April 2011
Pittsburgh Steelers  April 2010 - September 2010

Skills
Sports Management, Ticket Sales, Event Management, Event Planning, Microsoft Office, Archtics, Customer Service, Management

Education
Robert Morris University   2007 — 2011
B.S.B.A., Sport Management

Experience
Rivers Casino   August 2009 - Present

Skills
Customer Service, Customer Satisfaction, Employee Relations, Employee Training, Interviews, Promotions, Marketing, Computer Proficiency, Guest Recovery, Complaint Management, Time Management, Schedule Control

Education
Saint Vincent College   2004 — 2008
Bachelor of Science (BS), Business Administration and Management, General

Trinity high school   2000 — 2004
High school diploma

Experience
Rivers Casino   2010 - 2012

Skills
Nails, Nail Care

Education
Point Park University   2007 — 2009

Experience
AMPD Group  July 2012 - Present
Rivers Casino   October 2010 - July 2012
Alma pan-latin restaurant   March 2009 - October 2010

Education
University of South Carolina Upstate   2004 — 2008
Bachelor's degree, Computer Programming, Specific Applications

University of South Carolina Upstate   2004 — 2008
Bachelor's degree, Graphic Design

South Park High School   1999 — 2003
HS Diploma, General Studies

Experience
Midwest Gaming & Entertainment  February 2015 - Present
Rivers Casino   July 2011 - February 2015
Bally Total Fitness  August 1996 - June 2011

Education
University of Illinois at Chicago   1995 — 1999
Bachelor of Arts (B.A.), Psychology