Serco Global Services
Industry: Company
DescriptionFounded: 1991 Parent organization: Serco
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Serco Global Services Employees
Employee
Years
Job
Industry
udhaya varman udhaya varman's Serco Global Services Experience September 2012 - December 2013
Job Market Research Executive at Freshdesk
Industry Information Services
Experience
Freshdesk April 2015 - Present
e-Business International Inc August 2014 - April 2015
Serco Global Services September 2012 - December 2013
Skills
Business Development, Lead Generation, Market Research, Cold Calling, Sales, SLA, CRM, BPO, Vendor Management, Transition Management, Team Management, Management, Service Delivery
Education
Bharathidasan University 2007 — 2010
Bachelor's Degree, bachelor of computer application
k.a.p.viswanatham higher secondary school 2005 — 2007
High School, commerce
hillwoods preparatory school 1999 — 2005
High School, LKG TO 9th
Freshdesk April 2015 - Present
e-Business International Inc August 2014 - April 2015
Serco Global Services September 2012 - December 2013
Skills
Business Development, Lead Generation, Market Research, Cold Calling, Sales, SLA, CRM, BPO, Vendor Management, Transition Management, Team Management, Management, Service Delivery
Education
Bharathidasan University 2007 — 2010
Bachelor's Degree, bachelor of computer application
k.a.p.viswanatham higher secondary school 2005 — 2007
High School, commerce
hillwoods preparatory school 1999 — 2005
High School, LKG TO 9th
Gaurav Taneja Gaurav Taneja's Serco Global Services Experience January 2010 - March 2011
Job Strategy and Operations Consultant / Project Manager looking for a new opportunity
Industry Management Consulting
Experience
Startup in Food and beverages sector July 2012 - Present
McKinsey & Company March 2011 - June 2012
Serco Global Services January 2010 - March 2011
Altios International June 2008 - December 2009
General Motors of Canada 2005 - 2008
Linamar 2005 - 2005
LG Electronics 2004 - 2004
Skills
Problem Solving, Management Consulting, Business Strategy, Manufacturing Operations, Operations..., Leadership Development, Change Management, Performance Improvement, Mentoring, Microsoft Office, Operational..., Business Development, Strategy, Training, Operations Management, Business Planning, Market Entry, Cross-functional Team..., Consulting, Strategic Consulting, Operational Excellence, Entrepreneurship, Engineering, Market Research, Communication Skills, Business Transformation, Business Analysis, Automotive, Process Improvement, Management, Project Management, Start-ups, Leadership, Strategic Planning, Analysis, Team Management, Executive Management, Program Management, Business Process..., Finance, Competitive Analysis, Team Leadership, Team Building
Education
Institute of Management Technology, Ghaziabad 2008 — 2011
PGPM (MBA), Marketing and Finance
University of Windsor 2002 — 2006
Mechanical Engineering, Automotive / Mechanical Engineering
Startup in Food and beverages sector July 2012 - Present
McKinsey & Company March 2011 - June 2012
Serco Global Services January 2010 - March 2011
Altios International June 2008 - December 2009
General Motors of Canada 2005 - 2008
Linamar 2005 - 2005
LG Electronics 2004 - 2004
Skills
Problem Solving, Management Consulting, Business Strategy, Manufacturing Operations, Operations..., Leadership Development, Change Management, Performance Improvement, Mentoring, Microsoft Office, Operational..., Business Development, Strategy, Training, Operations Management, Business Planning, Market Entry, Cross-functional Team..., Consulting, Strategic Consulting, Operational Excellence, Entrepreneurship, Engineering, Market Research, Communication Skills, Business Transformation, Business Analysis, Automotive, Process Improvement, Management, Project Management, Start-ups, Leadership, Strategic Planning, Analysis, Team Management, Executive Management, Program Management, Business Process..., Finance, Competitive Analysis, Team Leadership, Team Building
Education
Institute of Management Technology, Ghaziabad 2008 — 2011
PGPM (MBA), Marketing and Finance
University of Windsor 2002 — 2006
Mechanical Engineering, Automotive / Mechanical Engineering
Bing Magpayo's Serco Global Services Experience April 2011 - May 2013
Job Market & Strategic Alliance Director Norcal at Insight
Industry Information Technology and Services
Experience
Insight May 2013 - Present
Serco Global Services April 2011 - May 2013
Indra Company June 2009 - January 2011
INSIGHT DIRECT USA November 2006 - April 2009
KEANE, INC March 2003 - October 2006
Syntellect June 2001 - January 2003
MICROAGE TECHNOLOGY SERVICES May 1992 - May 2002
Skills
BPO, Solution Selling, New Business Development, Business Development, Vendor Management, Outsourcing, Channel Identification, Strategic Planning, P&L Management, Financial Management, Market Share Growth, Business Process..., Consultative Sales, Client Management, Key Account Management, Budget Administration, Resource Administration, Competitive Analysis, Transitions, Delivery, Project Management, Program Management, Production Introduction, Product Launch, Alliance Building, Contract Negotiation, Price Negotiation, Public Private..., Asia Pacific, IT Solutions, Go-To-Market Strategy, Stakeholder Management, Client Retention..., Start-ups, Strategy, Management, Budgets, Go-to-market Strategy, Process Improvement, Lead Generation, CRM, Sales, Strategic Alliances, Account Management, Professional Services, Sales Operations, Executive Management, Business Planning, Leadership, Integration
Education
University of San Francisco 1971 — 1972
Post Graduate Reviews, MBA Review
Woodburry College 1970 — 1971
B.S.C; Post Graduate Review; Post Graduate Review, Marketing
San Beda College 1966 — 1970
Bachelor of Science (B.S.), Marketing
Insight May 2013 - Present
Serco Global Services April 2011 - May 2013
Indra Company June 2009 - January 2011
INSIGHT DIRECT USA November 2006 - April 2009
KEANE, INC March 2003 - October 2006
Syntellect June 2001 - January 2003
MICROAGE TECHNOLOGY SERVICES May 1992 - May 2002
Skills
BPO, Solution Selling, New Business Development, Business Development, Vendor Management, Outsourcing, Channel Identification, Strategic Planning, P&L Management, Financial Management, Market Share Growth, Business Process..., Consultative Sales, Client Management, Key Account Management, Budget Administration, Resource Administration, Competitive Analysis, Transitions, Delivery, Project Management, Program Management, Production Introduction, Product Launch, Alliance Building, Contract Negotiation, Price Negotiation, Public Private..., Asia Pacific, IT Solutions, Go-To-Market Strategy, Stakeholder Management, Client Retention..., Start-ups, Strategy, Management, Budgets, Go-to-market Strategy, Process Improvement, Lead Generation, CRM, Sales, Strategic Alliances, Account Management, Professional Services, Sales Operations, Executive Management, Business Planning, Leadership, Integration
Education
University of San Francisco 1971 — 1972
Post Graduate Reviews, MBA Review
Woodburry College 1970 — 1971
B.S.C; Post Graduate Review; Post Graduate Review, Marketing
San Beda College 1966 — 1970
Bachelor of Science (B.S.), Marketing
Luisa Fernanda Carrascosa Putzeys Luisa Fernanda Carrascosa Putzeys's Serco Global Services Experience February 2011 - March 2013
Job HR Manager at Grupo Almo
Industry Logistics and Supply Chain
Experience
División 3PL, Grupo Almo March 2013 - Present
Serco Global Services February 2011 - March 2013
GENPACT LLC 2010 - 2011
Novartis 1999 - 2007
Canella 1989 - 1990
Skills
Sworn Translator, Recruiting, Human Resources, Employee Relations, Team Management, Payroll, Call Centers, Management, Leadership, Strategic Planning, Performance Management, SAP, Process Improvement, Onboarding, Program Management, Budgets, Talent Management, Performance Appraisal, Employee Engagement, Time Management, Policy, HR Policies, Talent Acquisition, Organizational..., Personnel Management, Compensation & Benefit, HR Consulting, BPO, Change Management, Employee Training, Deferred Compensation, Compensation
Education
Universidad Francisco Marroquín 2006 — 2008
Bachelor, HR
Valle Verde 1975 — 1988
High School Diploma
División 3PL, Grupo Almo March 2013 - Present
Serco Global Services February 2011 - March 2013
GENPACT LLC 2010 - 2011
Novartis 1999 - 2007
Canella 1989 - 1990
Skills
Sworn Translator, Recruiting, Human Resources, Employee Relations, Team Management, Payroll, Call Centers, Management, Leadership, Strategic Planning, Performance Management, SAP, Process Improvement, Onboarding, Program Management, Budgets, Talent Management, Performance Appraisal, Employee Engagement, Time Management, Policy, HR Policies, Talent Acquisition, Organizational..., Personnel Management, Compensation & Benefit, HR Consulting, BPO, Change Management, Employee Training, Deferred Compensation, Compensation
Education
Universidad Francisco Marroquín 2006 — 2008
Bachelor, HR
Valle Verde 1975 — 1988
High School Diploma
Vijay Reddy Vijay Reddy's Serco Global Services Experience April 2012 - Present
Job COO Americas at Serco Global Services
Industry Outsourcing/Offshoring
Experience
Serco Global Services April 2012 - Present
IntelenetGlobal Services December 2005 - Present
DELL Internationa Services, Bangalore April 2004 - December 2005
GE-SBI Cards 1999 - 2004
Standard Chartered Bank 1995 - 1999
BNI 1986 - 1988
Skills
BPO, Outsourcing, Call Center, Team Management, Offshoring, Service Delivery, Workforce Management, Vendor Management, Operations Management, Business Strategy, Lead Generation, Six Sigma, Customer Experience, Strategic Planning, Change Management, Call Centers, Recruiting, Leadership, Performance Management, Program Management, Management, Management Consulting, MIS, CRM, Business Development, Process Improvement, Business Transformation, Transition Management, P&L Management, Business Process..., Process Excellence, Employee Engagement, Contact Centers, Operational Excellence, Training, Sla, Customer Satisfaction, Business Analysis, Strategy, Process Management, Relationship Management, Business Process..., Executive Management, Business Process, Call Center Development, Cross-functional Team..., Customer Retention, Resource Management, Risk Management, SLA
Education
Jawaharlal Nehru Technological University 1992 — 1994
MBA
Insttute of Hotel Mgt, Hyderabad 1984 — 1986
Diploma in Hotel Mgt
Serco Global Services April 2012 - Present
IntelenetGlobal Services December 2005 - Present
DELL Internationa Services, Bangalore April 2004 - December 2005
GE-SBI Cards 1999 - 2004
Standard Chartered Bank 1995 - 1999
BNI 1986 - 1988
Skills
BPO, Outsourcing, Call Center, Team Management, Offshoring, Service Delivery, Workforce Management, Vendor Management, Operations Management, Business Strategy, Lead Generation, Six Sigma, Customer Experience, Strategic Planning, Change Management, Call Centers, Recruiting, Leadership, Performance Management, Program Management, Management, Management Consulting, MIS, CRM, Business Development, Process Improvement, Business Transformation, Transition Management, P&L Management, Business Process..., Process Excellence, Employee Engagement, Contact Centers, Operational Excellence, Training, Sla, Customer Satisfaction, Business Analysis, Strategy, Process Management, Relationship Management, Business Process..., Executive Management, Business Process, Call Center Development, Cross-functional Team..., Customer Retention, Resource Management, Risk Management, SLA
Education
Jawaharlal Nehru Technological University 1992 — 1994
MBA
Insttute of Hotel Mgt, Hyderabad 1984 — 1986
Diploma in Hotel Mgt
Ramandeep Kaur's Serco Global Services Experience November 2009 - January 2015
Job Looking for HR Job In GTA, Canada
Industry Human Resources
Experience
Avantha January 2015 - Present
Serco Global Services November 2009 - January 2015
UnI HR Solutions July 2007 - October 2009
Skills
Recruiting, Employee Engagement, Team Management, Talent Acquisition, MIS, Performance Appraisal, BPO, Employee Relations, Performance Management, Soft Skills, Talent Management, HR Policies, Personnel Management, Vendor Management, Business Development, Strategy, Market Research, CRM, Human Resources, Management, HR Consulting, Training, People Management, Organizational..., Career Development, Leadership, Sourcing, HRIS, Screening, Training & Development, New Hire Orientations, Benefits Negotiation, Grievances
Education
NIILM CMS 2007 — 2009
MBA, HR & Marketing
Gujarat University 2005 — 2007
Bachelor's Degree, Science
Avantha January 2015 - Present
Serco Global Services November 2009 - January 2015
UnI HR Solutions July 2007 - October 2009
Skills
Recruiting, Employee Engagement, Team Management, Talent Acquisition, MIS, Performance Appraisal, BPO, Employee Relations, Performance Management, Soft Skills, Talent Management, HR Policies, Personnel Management, Vendor Management, Business Development, Strategy, Market Research, CRM, Human Resources, Management, HR Consulting, Training, People Management, Organizational..., Career Development, Leadership, Sourcing, HRIS, Screening, Training & Development, New Hire Orientations, Benefits Negotiation, Grievances
Education
NIILM CMS 2007 — 2009
MBA, HR & Marketing
Gujarat University 2005 — 2007
Bachelor's Degree, Science
Kumar Abhinav Singh Kumar Abhinav Singh's Serco Global Services Experience April 2011 - Present
Job Senior Director, Business Transformation & Account Management at Serco Global Services, Americas
Industry Management Consulting
Experience
Serco Global Services April 2011 - Present
Intelenet Global Services July 2009 - March 2011
JP Morgan Services India Pvt. Ltd. September 2008 - June 2009
JP Morgan Chase Bank NA July 2007 - August 2008
Citigroup Global Services May 2004 - July 2007
Canadian College of Business & Computers October 2000 - March 2001
Skills
Business Transformation, Project Management, Business Development, Process Improvement, Business, Risk Management, Strategic Planning, Leadership, Relationship Management, Outsourcing, Project Planning, Consulting, BPO, Training, Project Delivery, Six Sigma, Key Account Management, Conducting, Vendor Management, CRM, Banking, Business Process..., Transition Management, Strategy, Workshops, Business Acumen, Sales Acumen, Business Analysis, Business Case..., Lean Transformation, Systemic Thinking, Conducting Discovery..., Emotional Intelligence, Cultural Intelligence, Teaching, Interviewing Skills, Execution capabilities, Customer Engagement, Proposal Generation, Client Relationships...
Education
Welingkar Institute of Management Studies & Research 2002 — 2004
MBA, Marketing & eBusiness
University of Lucknow 1996 — 1999
Bachelor of Science, Mathematics & Physics
Studio Seva : Yoga Alliance (Registered Yoga School) 2013 — 2014
Hatha Yoga Teacher Training (200 Hours), Yoga Teacher Training/Yoga Therapy
Serco Global Services April 2011 - Present
Intelenet Global Services July 2009 - March 2011
JP Morgan Services India Pvt. Ltd. September 2008 - June 2009
JP Morgan Chase Bank NA July 2007 - August 2008
Citigroup Global Services May 2004 - July 2007
Canadian College of Business & Computers October 2000 - March 2001
Skills
Business Transformation, Project Management, Business Development, Process Improvement, Business, Risk Management, Strategic Planning, Leadership, Relationship Management, Outsourcing, Project Planning, Consulting, BPO, Training, Project Delivery, Six Sigma, Key Account Management, Conducting, Vendor Management, CRM, Banking, Business Process..., Transition Management, Strategy, Workshops, Business Acumen, Sales Acumen, Business Analysis, Business Case..., Lean Transformation, Systemic Thinking, Conducting Discovery..., Emotional Intelligence, Cultural Intelligence, Teaching, Interviewing Skills, Execution capabilities, Customer Engagement, Proposal Generation, Client Relationships...
Education
Welingkar Institute of Management Studies & Research 2002 — 2004
MBA, Marketing & eBusiness
University of Lucknow 1996 — 1999
Bachelor of Science, Mathematics & Physics
Studio Seva : Yoga Alliance (Registered Yoga School) 2013 — 2014
Hatha Yoga Teacher Training (200 Hours), Yoga Teacher Training/Yoga Therapy
Chris McNear's Serco Global Services Experience April 2013 - January 2014
Job Automotive Manufacturing Industry, use IT edu.to Diagnose/Reapair many types of H/W & S/W related problems.
Industry Automotive
Experience
Murakami Manufacturing U.S.A. April 2015 - Present
Information Technology Consultant January 2014 - Present
Amazon.com October 2014 - January 2015
Serco Global Services April 2013 - January 2014
Enterprise Rent-A-Car 2006 - 2011
Cox's Interior Inc. Of Bowling Green, KY 2004 - 2006
Skills
IT Solutions, Managing Media Relations, Sales Operations, International Logistics, Integrated Media Sales, Sales Management, Marketing Research, Management, Customer Service, Teamwork, Customer Retention, Customer Satisfaction, Competitive Analysis, Time Management, Mobile Devices, Inventory Management, Sales, Public Speaking
Education
Lindsey Wilson College 2002 — 2005
Bachelor of Arts, Business Administration, Management and Operations, Marketing, and other Support Services
Campbellsville University 1999 — 2001
Studied Computer Information's, Computer Science
Taylor County High 1995 — 1999
Meri Level digree with Honors, Merit
Murakami Manufacturing U.S.A. April 2015 - Present
Information Technology Consultant January 2014 - Present
Amazon.com October 2014 - January 2015
Serco Global Services April 2013 - January 2014
Enterprise Rent-A-Car 2006 - 2011
Cox's Interior Inc. Of Bowling Green, KY 2004 - 2006
Skills
IT Solutions, Managing Media Relations, Sales Operations, International Logistics, Integrated Media Sales, Sales Management, Marketing Research, Management, Customer Service, Teamwork, Customer Retention, Customer Satisfaction, Competitive Analysis, Time Management, Mobile Devices, Inventory Management, Sales, Public Speaking
Education
Lindsey Wilson College 2002 — 2005
Bachelor of Arts, Business Administration, Management and Operations, Marketing, and other Support Services
Campbellsville University 1999 — 2001
Studied Computer Information's, Computer Science
Taylor County High 1995 — 1999
Meri Level digree with Honors, Merit
Khushbu Sakalle's Serco Global Services Experience June 2012 - January 2013
Job
Industry Information Technology and Services
Experience
Teleperformance India April 2013 - October 2013
Serco Global Services June 2012 - January 2013
Abbott Vascular July 2010 - August 2010
Skills
Team Management, Strategic Planning, Creative Writing, Business Strategy, Employee Relations, Microsoft Excel, Employee Engagement, Editing, Human Resources, Recruiting, Talent Acquisition, Performance Management, HR Policies, HRIS, Personnel Management
Education
Saint Peter's University 2015 — 2016
Master of Science (MS), Data Science
Indore Indira School of Career Studies 2009 — 2011
PGP, Human Resource and Marketing
BSSS 2004 — 2007
BA Mgmt, Commerce
Anand Vihar 1991 — 2004
Commerce Maths
Teleperformance India April 2013 - October 2013
Serco Global Services June 2012 - January 2013
Abbott Vascular July 2010 - August 2010
Skills
Team Management, Strategic Planning, Creative Writing, Business Strategy, Employee Relations, Microsoft Excel, Employee Engagement, Editing, Human Resources, Recruiting, Talent Acquisition, Performance Management, HR Policies, HRIS, Personnel Management
Education
Saint Peter's University 2015 — 2016
Master of Science (MS), Data Science
Indore Indira School of Career Studies 2009 — 2011
PGP, Human Resource and Marketing
BSSS 2004 — 2007
BA Mgmt, Commerce
Anand Vihar 1991 — 2004
Commerce Maths
Sushila Ramnial, PMP's Serco Global Services Experience August 2008 - January 2010
Job Quality Manager at Egis Projects Canada
Industry Transportation/Trucking/Railroad
Experience
Egis Projects Canada May 2014 - Present
ProActive ReSolutions Inc. May 2010 - December 2013
Serco Global Services August 2008 - January 2010
Serco Global Services October 2006 - July 2008
Mauritius Export Association (MEXA) January 2000 - December 2005
Skills
Project Management, Strategy, Team Building, Performance Management, Coaching, Business Development, Customer Service, Program Management, Cross-functional Team..., CRM, Outsourcing, Process Improvement, Account Management, Call Centers, Marketing Strategy, Mentoring, Public Speaking, Call Center, Customer Relations, Quality/Improvement, Total Quality Management, ISO 9001 Certification, Leadership
Education
Chartered Institute of Marketing 2002 — 2004
Post Graduate Diploma in Marketing, Chartered Marketer
University of Mauritius
Management specialisation in Marketing
Primary School
Egis Projects Canada May 2014 - Present
ProActive ReSolutions Inc. May 2010 - December 2013
Serco Global Services August 2008 - January 2010
Serco Global Services October 2006 - July 2008
Mauritius Export Association (MEXA) January 2000 - December 2005
Skills
Project Management, Strategy, Team Building, Performance Management, Coaching, Business Development, Customer Service, Program Management, Cross-functional Team..., CRM, Outsourcing, Process Improvement, Account Management, Call Centers, Marketing Strategy, Mentoring, Public Speaking, Call Center, Customer Relations, Quality/Improvement, Total Quality Management, ISO 9001 Certification, Leadership
Education
Chartered Institute of Marketing 2002 — 2004
Post Graduate Diploma in Marketing, Chartered Marketer
University of Mauritius
Management specialisation in Marketing
Primary School
Stephen Sieke's Serco Global Services Experience April 2012 - June 2014
Job Consulting Partner | CEO Americas for Commercial BPO | Federal/IT Executive | Strategic. Innovative. Team Builder.
Industry Management Consulting
Experience
SRS Growth Partners July 2014 - Present
Serco Global Services April 2012 - June 2014
Serco, Inc September 2009 - March 2012
Blue Horizon Federal Services LLC January 2009 - August 2009
IBM Global Business Services 2002 - 2008
PricewaterhouseCoopers 1994 - 2002
Skills
Operations Management, Negotiation, CRM, Real Estate, Structures, Management Consulting, Mergers, Business Transformation, Business Process..., Due Diligence, Business Strategy, Change Management, Strategic Planning, Risk Management, Accounting, Strategy, Leadership, Mergers & Acquisitions, Executive Management, Program Management, IT Strategy, Process Improvement, Governance, Proposal Writing, Management, Consulting, Business Development, Government, Outsourcing, Entrepreneurship, Employee Engagement, Market Research, Business Analysis, Analysis, Business Process, Data Analysis, Vendor Management, Acquisition Integration, Business Process..., Business Intelligence
Education
Villanova University School of Law 1982 — 1986
MS, Taxation
University of Delaware 1975 — 1979
BS, Accounting
SRS Growth Partners July 2014 - Present
Serco Global Services April 2012 - June 2014
Serco, Inc September 2009 - March 2012
Blue Horizon Federal Services LLC January 2009 - August 2009
IBM Global Business Services 2002 - 2008
PricewaterhouseCoopers 1994 - 2002
Skills
Operations Management, Negotiation, CRM, Real Estate, Structures, Management Consulting, Mergers, Business Transformation, Business Process..., Due Diligence, Business Strategy, Change Management, Strategic Planning, Risk Management, Accounting, Strategy, Leadership, Mergers & Acquisitions, Executive Management, Program Management, IT Strategy, Process Improvement, Governance, Proposal Writing, Management, Consulting, Business Development, Government, Outsourcing, Entrepreneurship, Employee Engagement, Market Research, Business Analysis, Analysis, Business Process, Data Analysis, Vendor Management, Acquisition Integration, Business Process..., Business Intelligence
Education
Villanova University School of Law 1982 — 1986
MS, Taxation
University of Delaware 1975 — 1979
BS, Accounting
Nikit Boonroueng's Serco Global Services Experience August 2007 - Present
Job TSO at DHS
Industry Writing and Editing
Experience
DHS March 2008 - Present
Serco Global Services August 2007 - Present
Siam Cafe August 1996 - June 2007
Bar/Bri of Illinois October 1997 - November 1999
The Extra Bilingual Community Newspaper June 1996 - April 1998
Skills
Critical Thinking, Customer Service, Editing, Research, Spanish
Education
University of Illinois at Chicago 1997 — 2000
M.A., Applied Linguistics
DePaul University 1993 — 1997
B.A., English
DHS March 2008 - Present
Serco Global Services August 2007 - Present
Siam Cafe August 1996 - June 2007
Bar/Bri of Illinois October 1997 - November 1999
The Extra Bilingual Community Newspaper June 1996 - April 1998
Skills
Critical Thinking, Customer Service, Editing, Research, Spanish
Education
University of Illinois at Chicago 1997 — 2000
M.A., Applied Linguistics
DePaul University 1993 — 1997
B.A., English
richard missavage's Serco Global Services Experience August 2010 - August 2013
Job Principal Consultant at RAM Consulting
Industry Hospital & Health Care
Experience
RAM Consulting August 2013 - Present
RAM Consulting July 2009 - Present
Serco Global Services August 2010 - August 2013
Kaiser Foundation Health Plan December 2007 - June 2009
Health Data Specialists 2003 - 2007
Skills
Revenue Cycle, Accounting, Information Technology, Invoicing, Healthcare Information..., EHR, Healthcare, Process Improvement, EMR, HIPAA, Hospitals, Healthcare Management, HL7, Consulting, Change Management, Software Documentation, Management, Performance Improvement, Healthcare Consulting, Software Implementation, Leadership, Informatics, Project Management
Education
Saint Louis University 1982 — 1985
MBA, Finance
Saint Louis University 1978 — 1982
BS/BA, Accounting
RAM Consulting August 2013 - Present
RAM Consulting July 2009 - Present
Serco Global Services August 2010 - August 2013
Kaiser Foundation Health Plan December 2007 - June 2009
Health Data Specialists 2003 - 2007
Skills
Revenue Cycle, Accounting, Information Technology, Invoicing, Healthcare Information..., EHR, Healthcare, Process Improvement, EMR, HIPAA, Hospitals, Healthcare Management, HL7, Consulting, Change Management, Software Documentation, Management, Performance Improvement, Healthcare Consulting, Software Implementation, Leadership, Informatics, Project Management
Education
Saint Louis University 1982 — 1985
MBA, Finance
Saint Louis University 1978 — 1982
BS/BA, Accounting
William Hoppe's Serco Global Services Experience 2007 - Present
Job Vice President at Serco Global Services
Industry Outsourcing/Offshoring
Experience
Serco Global Services 2007 - Present
Intelenet Global Services 2007 - June 2011
Upstream LLC March 2001 - June 2011
Rosenbluth/Upstream LLC 2001 - 2005
Rosenbluth International 2000 - 2004
Communication Service for the Deaf March 1998 - March 2001
US Bank 1995 - 1998
Skills
CRM, Outsourcing, Workforce Management, Vendor Management, Call Centers, Offshoring, Process Improvement, Service Delivery, Change Management, Leadership, Transition Management, Strategy, Performance Management, BPO, Business Analysis, Team Building, Business Strategy, Project Management, Analytics, Employee Engagement
Education
Minnesota State University, Moorhead 1990 — 1995
BS, Energy Management
Serco Global Services 2007 - Present
Intelenet Global Services 2007 - June 2011
Upstream LLC March 2001 - June 2011
Rosenbluth/Upstream LLC 2001 - 2005
Rosenbluth International 2000 - 2004
Communication Service for the Deaf March 1998 - March 2001
US Bank 1995 - 1998
Skills
CRM, Outsourcing, Workforce Management, Vendor Management, Call Centers, Offshoring, Process Improvement, Service Delivery, Change Management, Leadership, Transition Management, Strategy, Performance Management, BPO, Business Analysis, Team Building, Business Strategy, Project Management, Analytics, Employee Engagement
Education
Minnesota State University, Moorhead 1990 — 1995
BS, Energy Management
Christie (Hart) Cox's Serco Global Services Experience June 2012 - May 2014
Job Marketing Communications Executive...Leading Change, Leading People
Industry Public Relations and Communications
Experience
SpeakerBox Communications May 2015 - Present
HighPoint Global, LLC May 2014 - May 2015
Serco Global Services June 2012 - May 2014
Serco July 2008 - June 2012
Electronic Data Systems March 2007 - July 2008
CSC June 2006 - March 2007
CSC April 2005 - June 2006
Self Employed September 2002 - April 2005
Draper Atlantic Venture January 1998 - September 2002
Northern Virginia Technology Council January 1997 - January 1998
Skills
Internal Communications, Corporate Communications, Strategic Communications, Crisis Communications, Media Relations, Strategic Planning, Integrated Marketing, Program Management, Marketing Communications, Proposal Writing, Budgets, Press Releases, Strategy, Leadership, Event Management, Social Media, Public Relations, Management, Training, Marketing, Online Advertising, Corporate Branding, Government, Editing, Event Planning, Email Marketing, Newsletters, Messaging, Project Management, Change Management, Process Improvement, Social Media Marketing, Business Development, Advertising, Speech Writing, Thought Leadership, Business Process..., Writing, Consulting
Education
Texas State University-San Marcos 1987 — 1991
Bachelor's Degree, Communications, Graduated Magna Cum Laude
University of Illinois at Urbana-Champaign
iMBA in progress - focus in Digital Marketing
SpeakerBox Communications May 2015 - Present
HighPoint Global, LLC May 2014 - May 2015
Serco Global Services June 2012 - May 2014
Serco July 2008 - June 2012
Electronic Data Systems March 2007 - July 2008
CSC June 2006 - March 2007
CSC April 2005 - June 2006
Self Employed September 2002 - April 2005
Draper Atlantic Venture January 1998 - September 2002
Northern Virginia Technology Council January 1997 - January 1998
Skills
Internal Communications, Corporate Communications, Strategic Communications, Crisis Communications, Media Relations, Strategic Planning, Integrated Marketing, Program Management, Marketing Communications, Proposal Writing, Budgets, Press Releases, Strategy, Leadership, Event Management, Social Media, Public Relations, Management, Training, Marketing, Online Advertising, Corporate Branding, Government, Editing, Event Planning, Email Marketing, Newsletters, Messaging, Project Management, Change Management, Process Improvement, Social Media Marketing, Business Development, Advertising, Speech Writing, Thought Leadership, Business Process..., Writing, Consulting
Education
Texas State University-San Marcos 1987 — 1991
Bachelor's Degree, Communications, Graduated Magna Cum Laude
University of Illinois at Urbana-Champaign
iMBA in progress - focus in Digital Marketing
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY