Shaw Direct
Industry: Satellite television company
DescriptionShaw Direct is a direct broadcast satellite television distributor in Canada and a subsidiary of the telecommunications company Shaw Communications. As of 2010, Shaw Direct had over 900,000 subscribers. Parent organization: Shaw Communications Headquarters: Calgary, Canada Founded: 1996 Area served: Canada Key people: Bradley Shaw (CEO), Jay Mehr (President), Cam Kernahan (Group Vice President)
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Shaw Direct Employees
Employee
Years
Job
Industry
Ngoc Tran Trinh Ngoc Tran Trinh's Shaw Direct Experience Group Benefits customer service reprentativeSun Life FinancialSeptember 2013 - Present
Job Sun Life Group Benefit customer representative
Industry Financial Services
Experience
Shaw Direct Group Benefits customer service reprentativeSun Life FinancialSeptember 2013 - Present
Education
Concordia University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Human Development, Family Studies, and Related Services
Dawson College 1999 — 2001
Arts, Entertainment, and Media Management
Shaw Direct Group Benefits customer service reprentativeSun Life FinancialSeptember 2013 - Present
Education
Concordia University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Human Development, Family Studies, and Related Services
Dawson College 1999 — 2001
Arts, Entertainment, and Media Management
Amyn Charaniya Amyn Charaniya's Shaw Direct Experience April 2004 - April 2006
Job Charaniya & Associates Specialist at WestJet Vacations
Industry Airlines/Aviation
Experience
WestJet June 2008 - Present
Landmark Investment May 2006 - May 2008
Shaw Direct April 2004 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Public Speaking, HTML, Budgets, Leadership, Management, Teamwork, Accounts Payable, Networking
Education
University of Mumbai 1993 — 1997
Bachelor of Commerce (B.Com.), Accounting and Finance
WestJet June 2008 - Present
Landmark Investment May 2006 - May 2008
Shaw Direct April 2004 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Public Speaking, HTML, Budgets, Leadership, Management, Teamwork, Accounts Payable, Networking
Education
University of Mumbai 1993 — 1997
Bachelor of Commerce (B.Com.), Accounting and Finance
Nadia Routhier Nadia Routhier's Shaw Direct Experience October 2012 - September 2014
Job Segment Sales Manager, Shaw Business at Shaw Communications
Industry Telecommunications
Experience
Shaw Communications September 2014 - Present
Shaw Direct October 2012 - September 2014
Shaw Communications February 2010 - October 2012
Skills
Call Center, Employee Engagement, Team Leadership, Recruiting, Sales Management, Process Improvement, Customer Experience, Change Management, Call Centers, Telecommunications, Customer Satisfaction, Team Building, Account Management, Customer Retention, Coaching, Vendor Management, Management, Leadership, Sales, Business Process..., Operations Management, New Business Development, B2B, Salesforce.com, Business Planning, Business Strategy, Strategic Planning, Sales Operations
Education
Mount Royal University
Diploma, GBA
Shaw Communications September 2014 - Present
Shaw Direct October 2012 - September 2014
Shaw Communications February 2010 - October 2012
Skills
Call Center, Employee Engagement, Team Leadership, Recruiting, Sales Management, Process Improvement, Customer Experience, Change Management, Call Centers, Telecommunications, Customer Satisfaction, Team Building, Account Management, Customer Retention, Coaching, Vendor Management, Management, Leadership, Sales, Business Process..., Operations Management, New Business Development, B2B, Salesforce.com, Business Planning, Business Strategy, Strategic Planning, Sales Operations
Education
Mount Royal University
Diploma, GBA
Shakil Dharshi's Shaw Direct Experience October 2006 - December 2011
Job Division Director at Robert Half Technology
Industry Staffing and Recruiting
Experience
Robert Half Technology May 2013 - Present
Robert Half Technology February 2013 - April 2013
Robert Half Technology January 2012 - March 2013
Shaw Direct October 2006 - December 2011
T-Mobile September 2004 - September 2006
Skills
Leadership, Training, Networking, Team Leadership, Technical Recruiting, Recruiting, Business Analysis, Information Technology, Sales, Vendor Management, Project Management, Cold Calling, Account Management, Customer Service, Talent Acquisition, Telecommunications, Coaching, Business Development, Salesforce.com, Contract Recruitment, Customer Retention, Technical Support, Sourcing, Temporary Placement, Client Development, Applicant Tracking..., Internet Recruiting, New Business Development, Contract Negotiation, Building Relationships, Process Improvement, Team Management, Lead Generation, Online Marketing, Search Engine Ranking, E-commerce SEO, Security, Integration
Education
Columbia Southern University 2011 — 2014
International Business
Southern Alberta Institute of Technology 2007 — 2009
Business Administration, Business Management
James Fowler High School 2001 — 2004
Robert Half Technology May 2013 - Present
Robert Half Technology February 2013 - April 2013
Robert Half Technology January 2012 - March 2013
Shaw Direct October 2006 - December 2011
T-Mobile September 2004 - September 2006
Skills
Leadership, Training, Networking, Team Leadership, Technical Recruiting, Recruiting, Business Analysis, Information Technology, Sales, Vendor Management, Project Management, Cold Calling, Account Management, Customer Service, Talent Acquisition, Telecommunications, Coaching, Business Development, Salesforce.com, Contract Recruitment, Customer Retention, Technical Support, Sourcing, Temporary Placement, Client Development, Applicant Tracking..., Internet Recruiting, New Business Development, Contract Negotiation, Building Relationships, Process Improvement, Team Management, Lead Generation, Online Marketing, Search Engine Ranking, E-commerce SEO, Security, Integration
Education
Columbia Southern University 2011 — 2014
International Business
Southern Alberta Institute of Technology 2007 — 2009
Business Administration, Business Management
James Fowler High School 2001 — 2004
Sotirios Panagiotaropoulos Sotirios Panagiotaropoulos's Shaw Direct Experience June 2013 - Present
Job Customer Care Manager at Shaw Direct
Industry Entertainment
Experience
Shaw Direct June 2013 - Present
TD November 2012 - June 2013
TD Bank Group April 2010 - November 2012
TD Bank Group November 2006 - March 2010
TD January 2006 - November 2006
TD November 2005 - January 2006
TD July 2004 - November 2005
Skills
Credit Cards, Retail Banking, Banking, Leadership, Team Leadership, Change Management, Microsoft Office, Operations Management, Risk Management, Customer Experience, Analysis, Call Centers, Customer Service, Credit, Financial Risk, Loans, Relationship Management, Business Analysis, Management, Coaching, Customer Satisfaction, Sales
Education
Concordia University 1996 — 2000
Bachelor of Arts, Economics
Shaw Direct June 2013 - Present
TD November 2012 - June 2013
TD Bank Group April 2010 - November 2012
TD Bank Group November 2006 - March 2010
TD January 2006 - November 2006
TD November 2005 - January 2006
TD July 2004 - November 2005
Skills
Credit Cards, Retail Banking, Banking, Leadership, Team Leadership, Change Management, Microsoft Office, Operations Management, Risk Management, Customer Experience, Analysis, Call Centers, Customer Service, Credit, Financial Risk, Loans, Relationship Management, Business Analysis, Management, Coaching, Customer Satisfaction, Sales
Education
Concordia University 1996 — 2000
Bachelor of Arts, Economics
Carrie Peterson Carrie Peterson's Shaw Direct Experience November 2001 - January 2007
Job Human Resource Consultant at Government of Alberta
Industry Human Resources
Experience
Government of Alberta March 2013 - Present
Shaw Communications Inc. April 2009 - January 2013
Shaw Communications Inc. January 2007 - April 2009
Shaw Direct November 2001 - January 2007
Xerox Canada Ltd. May 1998 - November 2001
Skills
Performance Management, Employee Engagement, Coaching, Workforce Planning, Talent Management, Training Delivery, Instructional Design, Development & delivery..., Human Resources, Recruiting, Customer Service, Project Management, HRIS
Education
The University of Calgary 2003 — 2007
Certification, Human Resources Management
Government of Alberta March 2013 - Present
Shaw Communications Inc. April 2009 - January 2013
Shaw Communications Inc. January 2007 - April 2009
Shaw Direct November 2001 - January 2007
Xerox Canada Ltd. May 1998 - November 2001
Skills
Performance Management, Employee Engagement, Coaching, Workforce Planning, Talent Management, Training Delivery, Instructional Design, Development & delivery..., Human Resources, Recruiting, Customer Service, Project Management, HRIS
Education
The University of Calgary 2003 — 2007
Certification, Human Resources Management
Tim Manalo Tim Manalo's Shaw Direct Experience May 2008 - July 2010
Job Project Specialist at SolarCity
Industry Renewables & Environment
Experience
SolarCity January 2015 - Present
SolarCity May 2014 - January 2015
SolarCity December 2013 - May 2014
Hotel Rosedale/Bull Shed Bar and Grill March 2013 - November 2013
Hotel Rosedale March 2013 - October 2013
Walmart June 2012 - December 2012
Walmart December 2011 - June 2012
Walmart July 2010 - December 2011
Shaw Direct May 2008 - July 2010
Skills
Strong PC/MAC and..., Excellent oral and..., Business Planning, Small Business Marketing, Radio Advertising, Customer Retention, Customer Support, Product Marketing, Sales Management, Salesforce.com, Sales Process, Sales Presentations, Social Media Marketing, Marketing Management, Highly organized,..., Marketing, Marketing Strategy, Ability to get results..., Management, Sales, Event Planning, Networking, Business Development, Microsoft Excel, Customer Service, Time Management, Leadership, Microsoft Office, New Business Development, Training, Account Management, Customer Satisfaction
Education
Sheridan College 2004 — 2008
Business - Marketing Management, Marketing Management
Sheridan College 2004 — 2004
General Studies
Iona Catholic Secondary High School 1999 — 2003
High School Diploma
SolarCity January 2015 - Present
SolarCity May 2014 - January 2015
SolarCity December 2013 - May 2014
Hotel Rosedale/Bull Shed Bar and Grill March 2013 - November 2013
Hotel Rosedale March 2013 - October 2013
Walmart June 2012 - December 2012
Walmart December 2011 - June 2012
Walmart July 2010 - December 2011
Shaw Direct May 2008 - July 2010
Skills
Strong PC/MAC and..., Excellent oral and..., Business Planning, Small Business Marketing, Radio Advertising, Customer Retention, Customer Support, Product Marketing, Sales Management, Salesforce.com, Sales Process, Sales Presentations, Social Media Marketing, Marketing Management, Highly organized,..., Marketing, Marketing Strategy, Ability to get results..., Management, Sales, Event Planning, Networking, Business Development, Microsoft Excel, Customer Service, Time Management, Leadership, Microsoft Office, New Business Development, Training, Account Management, Customer Satisfaction
Education
Sheridan College 2004 — 2008
Business - Marketing Management, Marketing Management
Sheridan College 2004 — 2004
General Studies
Iona Catholic Secondary High School 1999 — 2003
High School Diploma
Steve Meunier Steve Meunier's Shaw Direct Experience September 2009 - February 2013
Job Sales & Management Professional
Industry Education Management
Experience
SmartBIZ Consulting May 2015 - Present
New Era Technology September 2014 - March 2015
Shaw Communications February 2013 - May 2014
Shaw Direct September 2009 - February 2013
Shaw Direct September 2006 - September 2009
Shaw Direct February 2005 - September 2006
Star Choice Communications March 2003 - February 2005
Star Choice Communications October 2001 - March 2003
Star Choice Communications June 2001 - October 2001
Skills
Call Center, Customer Satisfaction, Telecommunications, Customer Service, Customer Relations, Retail Sales, Account Management, Sales Management, Contract Negotiation, Personnel Recruiting, Direct Sales, Budgeting, Commercial Sales, Staff Training, Event Planning, Product Marketing, Microsoft Office, Advertising, Team Building, Coaching, French, Hiring, Key Account Management, Team Leadership, Program Management, Photography, Problem Solving, Budgets, Customer Retention, Customer Experience, Call Centers, Sales, Leadership, Sales Presentations, Recruiting, Training, Building Relationships, Management
Education
St. Thomas University (CA) 2001 — 2002
Oromocto High School 1997 — 2000
SmartBIZ Consulting May 2015 - Present
New Era Technology September 2014 - March 2015
Shaw Communications February 2013 - May 2014
Shaw Direct September 2009 - February 2013
Shaw Direct September 2006 - September 2009
Shaw Direct February 2005 - September 2006
Star Choice Communications March 2003 - February 2005
Star Choice Communications October 2001 - March 2003
Star Choice Communications June 2001 - October 2001
Skills
Call Center, Customer Satisfaction, Telecommunications, Customer Service, Customer Relations, Retail Sales, Account Management, Sales Management, Contract Negotiation, Personnel Recruiting, Direct Sales, Budgeting, Commercial Sales, Staff Training, Event Planning, Product Marketing, Microsoft Office, Advertising, Team Building, Coaching, French, Hiring, Key Account Management, Team Leadership, Program Management, Photography, Problem Solving, Budgets, Customer Retention, Customer Experience, Call Centers, Sales, Leadership, Sales Presentations, Recruiting, Training, Building Relationships, Management
Education
St. Thomas University (CA) 2001 — 2002
Oromocto High School 1997 — 2000
Philippe Sicotte Philippe Sicotte's Shaw Direct Experience July 2013 - Present
Job Direction Régional, Est du Canada, chez Shaw Direct
Industry Telecommunications
Experience
Shaw Direct July 2013 - Present
VENTES, MARKETING November 2012 - Present
Rogers Communications July 2005 - November 2011
Sprint Canada December 2000 - July 2005
Education
McGill University 1983 — 1988
Bac et Maitrise en Psychologie, Education et Psychologie
Shaw Direct July 2013 - Present
VENTES, MARKETING November 2012 - Present
Rogers Communications July 2005 - November 2011
Sprint Canada December 2000 - July 2005
Education
McGill University 1983 — 1988
Bac et Maitrise en Psychologie, Education et Psychologie
Amit Jassal's Shaw Direct Experience May 2013 - September 2015
Job MBA Candidate | Degroote School of Business
Industry Hospital & Health Care
Experience
Shaw Direct May 2013 - September 2015
Delite Courier August 2008 - September 2012
Delite Courier September 2006 - August 2008
Skills
Microsoft Excel, Teamwork, Customer Service, Data Entry, Outlook, Time Management, Microsoft Office, Microsoft Word, Research, Healthcare, Statistics, Invoicing, Payroll, Management, PowerPoint
Education
McMaster University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Waterloo 2007 — 2011
Bachelor of Science (B.Sc.), Health Studies Honours
Shaw Direct May 2013 - September 2015
Delite Courier August 2008 - September 2012
Delite Courier September 2006 - August 2008
Skills
Microsoft Excel, Teamwork, Customer Service, Data Entry, Outlook, Time Management, Microsoft Office, Microsoft Word, Research, Healthcare, Statistics, Invoicing, Payroll, Management, PowerPoint
Education
McMaster University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Waterloo 2007 — 2011
Bachelor of Science (B.Sc.), Health Studies Honours
Julie Seide Julie Seide's Shaw Direct Experience 2003 - September 2009
Job Analyste de Laboratoire en QC at Pharmascience
Industry Pharmaceuticals
Experience
Pharmascience October 2009 - Present
Shaw Direct 2003 - September 2009
Sears Canada January 1998 - October 2003
Skills
GLP, Quality Assurance, SAP, Teamwork, GMP, LIMS, Quality System, Pharmaceutical Industry, Microsoft Excel, Microsoft Word, PowerPoint
Education
HEC Montréal 2012 — 2014
Certificate, Business Management
Commission Scolaire Marguerite-Bourgeoys 2012 — 2012
AEP, Lancement d'entreprise
Université de Montréal 2005 — 2009
Bachelor, Chemistry
University of Montreal 2004 — 2005
Minor, Arts and Sciences
Collège Delta 2001 — 2002
AEC, Programmeur Analyste
Collège Jean-de-Brébeuf 1998 — 2001
DEC, Scence Santé
Collège Ste-Marcelline 1994 — 1998
DES
Pharmascience October 2009 - Present
Shaw Direct 2003 - September 2009
Sears Canada January 1998 - October 2003
Skills
GLP, Quality Assurance, SAP, Teamwork, GMP, LIMS, Quality System, Pharmaceutical Industry, Microsoft Excel, Microsoft Word, PowerPoint
Education
HEC Montréal 2012 — 2014
Certificate, Business Management
Commission Scolaire Marguerite-Bourgeoys 2012 — 2012
AEP, Lancement d'entreprise
Université de Montréal 2005 — 2009
Bachelor, Chemistry
University of Montreal 2004 — 2005
Minor, Arts and Sciences
Collège Delta 2001 — 2002
AEC, Programmeur Analyste
Collège Jean-de-Brébeuf 1998 — 2001
DEC, Scence Santé
Collège Ste-Marcelline 1994 — 1998
DES
Scott Wig Scott Wig's Shaw Direct Experience March 2013 - Present
Job Account Coordinator, IBM Team, Bond Brand Loyalty
Industry Marketing and Advertising
Experience
Bond Brand Loyalty - A Maritz Company March 2015 - Present
Shaw Direct March 2013 - Present
Discovery Channel Canada May 2012 - August 2012
PwC January 2011 - September 2011
Sensient Flavors April 2009 - August 2010
State Farm Insurance: Michelle Cooper July 2007 - September 2007
Maritz September 2006 - January 2007
Skills
Brand Management, Market Research, Marketing Communications, Marketing Strategy, Lotus Notes, Accounting, Market Analysis, Budgeting, MS Office, Project Management, Microsoft Dynamics CRM, Leadership, Time Management, Conflict Resolution, Organization, Excellent Work Ethic, Detail-Oriented, Ability to Multi-Task, Easy Going, Eager to work and to..., Budgets, Sales, Communication
Education
University of Guelph 2007 — 2012
Bachelor of Commerce (B.Com.), Marketing Management (Co-op)
Our Lady of Mount Carmel Secondary School 2003 — 2007
Ontario Secondary School Diploma, OSSD
Bond Brand Loyalty - A Maritz Company March 2015 - Present
Shaw Direct March 2013 - Present
Discovery Channel Canada May 2012 - August 2012
PwC January 2011 - September 2011
Sensient Flavors April 2009 - August 2010
State Farm Insurance: Michelle Cooper July 2007 - September 2007
Maritz September 2006 - January 2007
Skills
Brand Management, Market Research, Marketing Communications, Marketing Strategy, Lotus Notes, Accounting, Market Analysis, Budgeting, MS Office, Project Management, Microsoft Dynamics CRM, Leadership, Time Management, Conflict Resolution, Organization, Excellent Work Ethic, Detail-Oriented, Ability to Multi-Task, Easy Going, Eager to work and to..., Budgets, Sales, Communication
Education
University of Guelph 2007 — 2012
Bachelor of Commerce (B.Com.), Marketing Management (Co-op)
Our Lady of Mount Carmel Secondary School 2003 — 2007
Ontario Secondary School Diploma, OSSD
Nadine Langlais's Shaw Direct Experience June 1998 - Present
Job Commercial Service and Installation Supervisor at Shaw Direct
Industry Telecommunications
Experience
Shaw Direct June 1998 - Present
Home Evolution May 2008 - June 2012
Brentwood Dental Clinic June 2005 - January 2006
Skills
Software Project..., Oracle Reports, Report Writing, MS Project, Visio, Retail, National Account Sales, Color Consultation, Furniture, Decoration, Space Planning, Furniture Placement, Home Staging, Cash Handling, Telephone Skills, General Office Duties, Administrative Support, Typing, Dispatching, Shipping, General Ledger, Accruals, Reconciling, Year End Accounts, Month End Close, Administrative..., Call Centers, Space planning, Telecommunications, Customer Service, Customer Satisfaction, Customer Experience, Sales, Team Leadership, Employee Training, Salesforce.com, Leadership, Training, Time Management, Customer Retention, Workforce Management, Team Building, Account Management
Education
Art Institute of Pittsburgh 2006 — 2007
Residential Planning Diplomas
Shaw Direct June 1998 - Present
Home Evolution May 2008 - June 2012
Brentwood Dental Clinic June 2005 - January 2006
Skills
Software Project..., Oracle Reports, Report Writing, MS Project, Visio, Retail, National Account Sales, Color Consultation, Furniture, Decoration, Space Planning, Furniture Placement, Home Staging, Cash Handling, Telephone Skills, General Office Duties, Administrative Support, Typing, Dispatching, Shipping, General Ledger, Accruals, Reconciling, Year End Accounts, Month End Close, Administrative..., Call Centers, Space planning, Telecommunications, Customer Service, Customer Satisfaction, Customer Experience, Sales, Team Leadership, Employee Training, Salesforce.com, Leadership, Training, Time Management, Customer Retention, Workforce Management, Team Building, Account Management
Education
Art Institute of Pittsburgh 2006 — 2007
Residential Planning Diplomas
Al De Ascentiis Al De Ascentiis's Shaw Direct Experience June 2015 - Present
Job Supervisor, Technical Services Delivery at Shaw Direct
Industry Information Technology and Services
Experience
Shaw Direct June 2015 - Present
Floors Direct West May 2013 - Present
The Toronto Dominion Bank May 2011 - May 2013
Hydro One November 2010 - January 2011
Toyota May 2006 - November 2008
TVChannelZero August 2003 - January 2006
Skills
Quality Assurance, Vendor Management, Business Analysis, Visio, Process Improvement, Project Management, IT Management, ITIL, SharePoint, Integration, Requirements Analysis, Software Documentation, Troubleshooting, Team Leadership, Access, Change Management
Education
Laurentian University/Université Laurentienne 2012 — 2016
Centennial College
Logistics Management
Trios Technical College 1998 — 1998
Information Technology
Shaw Direct June 2015 - Present
Floors Direct West May 2013 - Present
The Toronto Dominion Bank May 2011 - May 2013
Hydro One November 2010 - January 2011
Toyota May 2006 - November 2008
TVChannelZero August 2003 - January 2006
Skills
Quality Assurance, Vendor Management, Business Analysis, Visio, Process Improvement, Project Management, IT Management, ITIL, SharePoint, Integration, Requirements Analysis, Software Documentation, Troubleshooting, Team Leadership, Access, Change Management
Education
Laurentian University/Université Laurentienne 2012 — 2016
Centennial College
Logistics Management
Trios Technical College 1998 — 1998
Information Technology
Hayley Moning Hayley Moning's Shaw Direct Experience March 2013 - Present
Job Office Manager at Healthy Hearing Centre
Industry Public Relations and Communications
Experience
Healthy Hearing Centre April 2014 - Present
Shaw Direct March 2013 - Present
Polar Bay Wines May 2010 - March 2013
Farwell Wealth Management, ScotiaMcLeod May 2012 - September 2012
Much/MTV Group September 2011 - December 2011
Farwell Racing May 2011 - August 2011
PR 3.0: The Next Generation Networking Event at Humber College September 2010 - December 2010
Skills
Media Relations, Public Relations, Strategic Communications, Media Monitoring, Corporate Communications, Press Releases, Social Media, Communications Planning, Crisis Communications, Event Planning, Internal Communications, Speech Writing, Marketing Communications, Event Management, Social Media Marketing, Facebook, Blogging, Editing, Public Speaking, Newsletters, Social Media Measurement, Publicity
Education
Grant MacEwan University 2014 — 2016
Hearing Aid Practitioner, Health and Wellness, General
Humber College 2010 — 2011
Certificate, Public Relations
King's University College 2006 — 2010
Bachelor of Arts, Sociology, English
Healthy Hearing Centre April 2014 - Present
Shaw Direct March 2013 - Present
Polar Bay Wines May 2010 - March 2013
Farwell Wealth Management, ScotiaMcLeod May 2012 - September 2012
Much/MTV Group September 2011 - December 2011
Farwell Racing May 2011 - August 2011
PR 3.0: The Next Generation Networking Event at Humber College September 2010 - December 2010
Skills
Media Relations, Public Relations, Strategic Communications, Media Monitoring, Corporate Communications, Press Releases, Social Media, Communications Planning, Crisis Communications, Event Planning, Internal Communications, Speech Writing, Marketing Communications, Event Management, Social Media Marketing, Facebook, Blogging, Editing, Public Speaking, Newsletters, Social Media Measurement, Publicity
Education
Grant MacEwan University 2014 — 2016
Hearing Aid Practitioner, Health and Wellness, General
Humber College 2010 — 2011
Certificate, Public Relations
King's University College 2006 — 2010
Bachelor of Arts, Sociology, English
Karine Michel-Hogue's Shaw Direct Experience January 2013 - July 2014
Job Data Network Assistance Level 1 at TELUS
Industry Telecommunications
Experience
Canada Luggage Depot September 2015 - Present
TELUS September 2014 - September 2015
Shaw Direct January 2013 - July 2014
ALDO Group September 2012 - December 2012
The UPS Store February 2012 - May 2012
Richelieu Hosiery January 2011 - September 2011
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd 2005 - 2005
Skills
Mac, Adobe Acrobat, Customer Service, Adobe Creative Suite, OS X, PowerPoint, WordPress, Data Entry, Graphic Design, Photoshop, Microsoft Office, Illustrator, InDesign, Business Cards, Digital Printing, Flyers, Posters, Banners, Brochures, Typography, Photography, Scanners, Layout, Mac OS, Vector Illustration, Logo Design, Newsletters, Graphics, Social Media, Illustration, Adobe Bridge, Digital Photography, Leadership, Teamwork, Training Delivery, Troubleshooting, PC, Social Networking, Network Administration, Printers, Xerox Printers, HTML, Email, Drawing, Social Skills, Interpersonal Skill, Communication Skills, Creation Of Training...
Education
Algonquin College of Applied Arts and Technology 2011 — 2012
Graphic Design
Cégep de Saint-Laurent 2007 — 2009
Fine Arts
Canada Luggage Depot September 2015 - Present
TELUS September 2014 - September 2015
Shaw Direct January 2013 - July 2014
ALDO Group September 2012 - December 2012
The UPS Store February 2012 - May 2012
Richelieu Hosiery January 2011 - September 2011
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd 2005 - 2005
Skills
Mac, Adobe Acrobat, Customer Service, Adobe Creative Suite, OS X, PowerPoint, WordPress, Data Entry, Graphic Design, Photoshop, Microsoft Office, Illustrator, InDesign, Business Cards, Digital Printing, Flyers, Posters, Banners, Brochures, Typography, Photography, Scanners, Layout, Mac OS, Vector Illustration, Logo Design, Newsletters, Graphics, Social Media, Illustration, Adobe Bridge, Digital Photography, Leadership, Teamwork, Training Delivery, Troubleshooting, PC, Social Networking, Network Administration, Printers, Xerox Printers, HTML, Email, Drawing, Social Skills, Interpersonal Skill, Communication Skills, Creation Of Training...
Education
Algonquin College of Applied Arts and Technology 2011 — 2012
Graphic Design
Cégep de Saint-Laurent 2007 — 2009
Fine Arts
Ilham Allouchi Lortie's Shaw Direct Experience June 2006 - March 2007
Job Adjointe Administrative chez Shaw Direct
Industry Telecommunications
Experience
Shaw Communications August 2009 - Present
HEC Montreal 2008 - 2010
Star Choice Communications April 2007 - July 2009
Shaw Direct June 2006 - March 2007
Shaw Direct March 2005 - May 2006
Atento April 2001 - June 2004
Skills
Expérience client
Education
2007 — 2010
Certificat, Gestion des ressources Humains
2004 — 2005
Certificat, Anglais
1994 — 1998
Licence, Droit Privé
Shaw Communications August 2009 - Present
HEC Montreal 2008 - 2010
Star Choice Communications April 2007 - July 2009
Shaw Direct June 2006 - March 2007
Shaw Direct March 2005 - May 2006
Atento April 2001 - June 2004
Skills
Expérience client
Education
2007 — 2010
Certificat, Gestion des ressources Humains
2004 — 2005
Certificat, Anglais
1994 — 1998
Licence, Droit Privé
Max Van Dijk's Shaw Direct Experience March 2010 - September 2010
Job Business Sales Consultant at Shaw Communications
Industry Telecommunications
Experience
Shaw Communications November 2014 - Present
Zclay Fresh Inc. March 2012 - Present
Shaw Communications January 2011 - November 2014
Shaw Direct March 2010 - September 2010
Skills
Social Media, Advertising, Apparel, Customer Service, Microsoft Office, Microsoft Excel, Photoshop, Microsoft Word, PowerPoint, Strategic Planning, Illustrator, Sales, Direct Sales, Direct Marketing, Dreamweaver, Social Media Marketing, Sales Process, Public Speaking, Customer Satisfaction, Customer Experience, Customer Retention, Customer Support, Customer Acquisition, Due Diligence, Social Skills, Social Networking, Retail, Market Research, Marketing Communications, Art, Sales Management
Education
The University of Calgary 2009 — 2014
Bachelor's Degree, Applied Energy Economics
Shaw Communications November 2014 - Present
Zclay Fresh Inc. March 2012 - Present
Shaw Communications January 2011 - November 2014
Shaw Direct March 2010 - September 2010
Skills
Social Media, Advertising, Apparel, Customer Service, Microsoft Office, Microsoft Excel, Photoshop, Microsoft Word, PowerPoint, Strategic Planning, Illustrator, Sales, Direct Sales, Direct Marketing, Dreamweaver, Social Media Marketing, Sales Process, Public Speaking, Customer Satisfaction, Customer Experience, Customer Retention, Customer Support, Customer Acquisition, Due Diligence, Social Skills, Social Networking, Retail, Market Research, Marketing Communications, Art, Sales Management
Education
The University of Calgary 2009 — 2014
Bachelor's Degree, Applied Energy Economics
Alex Moses Alex Moses's Shaw Direct Experience October 2011 - April 2013
Job Actress
Industry Performing Arts
Experience
Self-Employed / Travailleuse Autonome January 2012 - Present
Altex Décoration Ltée May 2013 - August 2015
Shaw Direct October 2011 - April 2013
Bonanza Lalumière June 2005 - October 2011
Skills
Performing Arts, Entertainment, Acting, Theatre, Drama, Screenwriting, Montage, Editing, Dance, Customer Service, Voice Acting, Comedy, Improvisation, Television, Short Films, Voice Over, Film
Education
O'Sullivan College / College O'Sullivan De Montreal 2015 — 2016
AEC, Technologie Des Medias et Plateau de Tournage / Film&TV Production
McGill University / Centre D'écriture de l'Université McGill
Attestation, Introduction to Scriptwriting for Television and Film with Michael Leo Donovan
AQTIS - Alliance Québécoise des Techniciens de L'image et du Son
Attestation, Formation AQTIS 101: Initiation au Travail de Technicien de L'image et du Son
Dawson College / Cégep Dawson 2008 — 2011
DEC, Professional Theatre: Acting / Interprétation Théatrale
Self-Employed / Travailleuse Autonome January 2012 - Present
Altex Décoration Ltée May 2013 - August 2015
Shaw Direct October 2011 - April 2013
Bonanza Lalumière June 2005 - October 2011
Skills
Performing Arts, Entertainment, Acting, Theatre, Drama, Screenwriting, Montage, Editing, Dance, Customer Service, Voice Acting, Comedy, Improvisation, Television, Short Films, Voice Over, Film
Education
O'Sullivan College / College O'Sullivan De Montreal 2015 — 2016
AEC, Technologie Des Medias et Plateau de Tournage / Film&TV Production
McGill University / Centre D'écriture de l'Université McGill
Attestation, Introduction to Scriptwriting for Television and Film with Michael Leo Donovan
AQTIS - Alliance Québécoise des Techniciens de L'image et du Son
Attestation, Formation AQTIS 101: Initiation au Travail de Technicien de L'image et du Son
Dawson College / Cégep Dawson 2008 — 2011
DEC, Professional Theatre: Acting / Interprétation Théatrale
Michel A Fortier Michel A Fortier's Shaw Direct Experience November 2008 - May 2011
Job Experienced Telecom Professional.
Industry Telecommunications
Experience
Shaw Direct November 2008 - May 2011
Shaw Communications March 2005 - November 2008
Shaw Communications November 1998 - March 2005
Education
Mount Royal University 2009 — 2009
Musitechnic Services Educatifs 1996 — 1997
CEGEP Montmorency 1985 — 1988
Shaw Direct November 2008 - May 2011
Shaw Communications March 2005 - November 2008
Shaw Communications November 1998 - March 2005
Education
Mount Royal University 2009 — 2009
Musitechnic Services Educatifs 1996 — 1997
CEGEP Montmorency 1985 — 1988
Christian Tarte Christian Tarte's Shaw Direct Experience August 2009 - January 2013
Job Directeur des ventes Quebec et AtlantiqueOSL Retail Services
Industry Telecommunications
Experience
OSL Retail Services March 2014 - Present
Shaw Direct August 2009 - January 2013
Shaw Direct July 2003 - July 2009
Star Choice Communications May 2002 - June 2003
Star Choice Communications November 1997 - April 2002
Aliments Ultima - Yoplait September 1995 - October 1997
Aliments Ultima - Yoplait June 1993 - August 1995
Aliments Ultima - Yoplait November 1990 - May 1993
Aliments Ultima - Yoplait April 1988 - October 1990
Aliments Ultima - Yoplait August 1986 - March 1988
Skills
Telecommunications, Team Leadership, Sales Management, Customer Experience, Account Management, Customer Satisfaction, Analytics, Contractors, Channel, Microsoft Excel, Flash, Food, Facilities Management, Workshop Facilitation, Call Centers, Budgets, Budget Process, Team Building, Bilingual, Equipment Installation, Dynamics, Sales Operations, Sales, Direct Sales, Sales Presentations, Retail, Retail Sales, Retail Category..., Key Account Management, National Accounts, Product Development, Headcount, Media Relations, Organizational Structure, Budget Forecasts, Result Oriented, Video Conferencing, Event Planning, Space planning, Commerce de détail, Leadership d'équipe, Sales Manager, Télécommunications, Expérience client, Gestion de compte, Vente, Ventes, Satisfaction du client, Management, Leadership
Education
OSL Retail Services March 2014 - Present
Shaw Direct August 2009 - January 2013
Shaw Direct July 2003 - July 2009
Star Choice Communications May 2002 - June 2003
Star Choice Communications November 1997 - April 2002
Aliments Ultima - Yoplait September 1995 - October 1997
Aliments Ultima - Yoplait June 1993 - August 1995
Aliments Ultima - Yoplait November 1990 - May 1993
Aliments Ultima - Yoplait April 1988 - October 1990
Aliments Ultima - Yoplait August 1986 - March 1988
Skills
Telecommunications, Team Leadership, Sales Management, Customer Experience, Account Management, Customer Satisfaction, Analytics, Contractors, Channel, Microsoft Excel, Flash, Food, Facilities Management, Workshop Facilitation, Call Centers, Budgets, Budget Process, Team Building, Bilingual, Equipment Installation, Dynamics, Sales Operations, Sales, Direct Sales, Sales Presentations, Retail, Retail Sales, Retail Category..., Key Account Management, National Accounts, Product Development, Headcount, Media Relations, Organizational Structure, Budget Forecasts, Result Oriented, Video Conferencing, Event Planning, Space planning, Commerce de détail, Leadership d'équipe, Sales Manager, Télécommunications, Expérience client, Gestion de compte, Vente, Ventes, Satisfaction du client, Management, Leadership
Education
Cleo Porter Cleo Porter's Shaw Direct Experience May 2008 - February 2012
Job Workforce Scheduler at WSIB
Industry Insurance
Experience
WSIB June 2012 - Present
Shaw Communications February 2012 - June 2012
Shaw Direct May 2008 - February 2012
William Ashley's China/Accord Security November 1999 - March 2008
407 ETR November 2002 - January 2008
Vopak May 2001 - August 2001
New Homes Magazine January 1999 - June 1999
Skills
Call Center, Workforce Management, Customer Service, Performance Management, Process Improvement, Process Development, Supervisory Skills, Technical Writing, Media Relations, Automotive, Call Centers, Negotiation, Contact Centers, Time Management, Budgets, Microsoft Office
Education
University of Toronto 2014 — 2015
Lean Six Sigma
Humber College 1999 — 2002
Journalism, Media Studies
WSIB June 2012 - Present
Shaw Communications February 2012 - June 2012
Shaw Direct May 2008 - February 2012
William Ashley's China/Accord Security November 1999 - March 2008
407 ETR November 2002 - January 2008
Vopak May 2001 - August 2001
New Homes Magazine January 1999 - June 1999
Skills
Call Center, Workforce Management, Customer Service, Performance Management, Process Improvement, Process Development, Supervisory Skills, Technical Writing, Media Relations, Automotive, Call Centers, Negotiation, Contact Centers, Time Management, Budgets, Microsoft Office
Education
University of Toronto 2014 — 2015
Lean Six Sigma
Humber College 1999 — 2002
Journalism, Media Studies
Farah Mahbubi's Shaw Direct Experience 2010 - 2012
Job Étudiante en comptabilité (CPACA)
Industry Accounting
Experience
ADJV Technologie & Services 2014 - Present
Shaw Direct 2010 - 2012
Payless ShoeSource 2009 - 2010
Skills
Customer Satisfaction, Accounting, Microsoft Office, Microsoft Outlook, Travail d'équipe
Education
Université du Québec à Montréal / UQAM 2011 — 2014
Bachelor of Commerce (B.Com.), Accounting
ADJV Technologie & Services 2014 - Present
Shaw Direct 2010 - 2012
Payless ShoeSource 2009 - 2010
Skills
Customer Satisfaction, Accounting, Microsoft Office, Microsoft Outlook, Travail d'équipe
Education
Université du Québec à Montréal / UQAM 2011 — 2014
Bachelor of Commerce (B.Com.), Accounting
Julie Rossignol, CRHA Julie Rossignol, CRHA's Shaw Direct Experience 2002 - April 2007
Job Conseillère, invalidite et bienetre / Disability and Wellness consultant, Staples
Industry Human Resources
Experience
Staples February 2013 - Present
Groupe Santé Physimed August 2010 - February 2013
Shaw Communications November 2007 - August 2010
Shaw Communication April 2007 - November 2007
Shaw Direct 2002 - April 2007
Skills
Employee Benefits, Disability Insurance, Performance Management, Employee Relations, Coaching, Human Resources, Employee Training, HR Policies, Leadership, Deferred Compensation, Labor Relations, Management, Call Centers, HR Consulting, Customer Service, Employee Engagement, Payroll, Recruiting
Education
Université Laval 1999 — 2001
Bac, Public communication
Staples February 2013 - Present
Groupe Santé Physimed August 2010 - February 2013
Shaw Communications November 2007 - August 2010
Shaw Communication April 2007 - November 2007
Shaw Direct 2002 - April 2007
Skills
Employee Benefits, Disability Insurance, Performance Management, Employee Relations, Coaching, Human Resources, Employee Training, HR Policies, Leadership, Deferred Compensation, Labor Relations, Management, Call Centers, HR Consulting, Customer Service, Employee Engagement, Payroll, Recruiting
Education
Université Laval 1999 — 2001
Bac, Public communication
Manpreet Sachdeva's Shaw Direct Experience July 2013 - Present
Job CSR at Shaw Direct
Industry Public Relations and Communications
Experience
Scotiabank August 2013 - Present
Shaw Direct July 2013 - Present
LS travel retail North America May 2008 - July 2013
Skills
Customer Service..., Supervisory Skills, Accounting, Sales Operations, Operations Management, Customer Relations, Office Administration, Public Administration, Public Relations, Management, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Customer Satisfaction, Sales, Employee Training, Customer Service, Human Resources, Leadership, Team Leadership, Time Management, Training, Performance Management, Payroll
Education
Punjabi University 2000 — 2001
Bachelor's Degree, Bachelor of Education
Himachal Pradesh University 1999 — 1999
Master's Degree, Business/Commerce, General
Punjabi University 1994 — 1996
Bachelor's Degree, Business/Commerce, General
Scotiabank August 2013 - Present
Shaw Direct July 2013 - Present
LS travel retail North America May 2008 - July 2013
Skills
Customer Service..., Supervisory Skills, Accounting, Sales Operations, Operations Management, Customer Relations, Office Administration, Public Administration, Public Relations, Management, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Customer Satisfaction, Sales, Employee Training, Customer Service, Human Resources, Leadership, Team Leadership, Time Management, Training, Performance Management, Payroll
Education
Punjabi University 2000 — 2001
Bachelor's Degree, Bachelor of Education
Himachal Pradesh University 1999 — 1999
Master's Degree, Business/Commerce, General
Punjabi University 1994 — 1996
Bachelor's Degree, Business/Commerce, General
Christine Runions Christine Runions's Shaw Direct Experience June 2004 - July 2014
Job Customer Service at Hôpital Vétérinaire Mercier Inc.
Industry Veterinary
Experience
Hôpital Vétérinaire Mercier Inc. July 2014 - Present
Shaw Direct June 2004 - July 2014
CIBC 2002 - 2004
Skills
French, Customer Service, Sales, Communication, Problem Solving, Customer Retention, Customer Satisfaction, Customer Support, Interpersonal Skills, Strategic Communications, Rapid Learning, At Multitasking, Time Management, Hospitality, Microsoft Office, Microsoft Excel
Education
Algonquin College of Applied Arts and Technology 1999 — 2001
Travel and Tourism
Hôpital Vétérinaire Mercier Inc. July 2014 - Present
Shaw Direct June 2004 - July 2014
CIBC 2002 - 2004
Skills
French, Customer Service, Sales, Communication, Problem Solving, Customer Retention, Customer Satisfaction, Customer Support, Interpersonal Skills, Strategic Communications, Rapid Learning, At Multitasking, Time Management, Hospitality, Microsoft Office, Microsoft Excel
Education
Algonquin College of Applied Arts and Technology 1999 — 2001
Travel and Tourism
Toussaint-Prosper TERIMBERE Toussaint-Prosper TERIMBERE's Shaw Direct Experience August 2010 - October 2011
Job Technical Support Advisor at Videotron
Industry Telecommunications
Experience
Videotron January 2012 - Present
Shaw Direct August 2010 - October 2011
Shaw direct Inc August 2010 - October 2011
Synergie Contact Inc September 2009 - July 2010
Skills
Visual Basic, Windows, Microsoft Excel, VHDL, C++, C, PowerPoint, Matlab, XP, Windows Vista, Windows NT, Microsoft Word, Lotus, AutoCAD, Catia, Simulations, Transmission, Pspice, TCP/IP, HTML, Routers, Routeurs, Microsoft Windows
Education
Université de Montréal - Ecole polytechnique de Montréal 2011 — 2016
Master, Telecommunication
Université de Montréal - Ecole polytechnique de Montréal 2003 — 2009
Bachelor, Electrical Engineering, B.Ing
Lycee du Saint-Esprit, Bujumbura 1994 — 2001
general humanities major, Math-Physique
Secondary school and college 1994 — 2001
Humanités générales, Diplôme d'humanités générales
Videotron January 2012 - Present
Shaw Direct August 2010 - October 2011
Shaw direct Inc August 2010 - October 2011
Synergie Contact Inc September 2009 - July 2010
Skills
Visual Basic, Windows, Microsoft Excel, VHDL, C++, C, PowerPoint, Matlab, XP, Windows Vista, Windows NT, Microsoft Word, Lotus, AutoCAD, Catia, Simulations, Transmission, Pspice, TCP/IP, HTML, Routers, Routeurs, Microsoft Windows
Education
Université de Montréal - Ecole polytechnique de Montréal 2011 — 2016
Master, Telecommunication
Université de Montréal - Ecole polytechnique de Montréal 2003 — 2009
Bachelor, Electrical Engineering, B.Ing
Lycee du Saint-Esprit, Bujumbura 1994 — 2001
general humanities major, Math-Physique
Secondary school and college 1994 — 2001
Humanités générales, Diplôme d'humanités générales
Ghalib Ahmad Ghalib Ahmad's Shaw Direct Experience February 2013 - July 2013
Job Geosciences Technologist
Industry Oil & Energy
Experience
Shaw Direct February 2013 - July 2013
Calgary Airport Restaurant January 2003 - January 2011
Shalimar Sweet House &Restaurant January 2001 - January 2003
Lahore Sweet House & Restaurant January 1998 - January 2001
Skills
Troubleshooting, Customer Service, PowerPoint, Telecommunications, Teamwork, Technical Support, Leadership, Research, Hardware, Computer Hardware, Negotiation, Microsoft Office, Microsoft Excel, Team Leadership, Project Management, Management, Project Planning, Sales, Public Speaking, Microsoft Word, Training, Microsoft Project, Communication, Time Management, Social Media, Geology, Geophysics, ArcGIS, Earth Science, Contour, Cross Sections, Data Entry, Data Management
Education
Southern Alberta Institute of Technology 2013 — 2015
Diploma, Exploration Information Technology
ITE College East, Singapore 2014 — 2014
Certificate by Humanitarian Aid Organization, Project Management
Bow Valley College 2011 — 2012
Diploma, Academic Upgrading
Shaw Direct February 2013 - July 2013
Calgary Airport Restaurant January 2003 - January 2011
Shalimar Sweet House &Restaurant January 2001 - January 2003
Lahore Sweet House & Restaurant January 1998 - January 2001
Skills
Troubleshooting, Customer Service, PowerPoint, Telecommunications, Teamwork, Technical Support, Leadership, Research, Hardware, Computer Hardware, Negotiation, Microsoft Office, Microsoft Excel, Team Leadership, Project Management, Management, Project Planning, Sales, Public Speaking, Microsoft Word, Training, Microsoft Project, Communication, Time Management, Social Media, Geology, Geophysics, ArcGIS, Earth Science, Contour, Cross Sections, Data Entry, Data Management
Education
Southern Alberta Institute of Technology 2013 — 2015
Diploma, Exploration Information Technology
ITE College East, Singapore 2014 — 2014
Certificate by Humanitarian Aid Organization, Project Management
Bow Valley College 2011 — 2012
Diploma, Academic Upgrading
Daryl Suttie's Shaw Direct Experience May 2009 - May 2010
Job Digital Manager at FGL Sports Ltd
Industry Information Technology and Services
Experience
FGL Sports Ltd August 2014 - June 2015
Shaw Communications February 2012 - April 2014
Ball Creative & Communications Inc. June 2011 - February 2012
Shaw Communications November 2010 - May 2011
Curve Technologies May 2010 - November 2010
Shaw Direct May 2009 - May 2010
Shaw Direct December 2008 - May 2009
Shaw Direct December 2005 - September 2007
Skills
CMS, Business Analysis, Process Improvement, User Experience, HTML, Web Design, CSS, Usability, Customer Service, Software Documentation, Web Development, Web Applications, Call Centers, Quality Assurance, JavaScript, Testing, Management, Information Architecture, Web Project Management, Web Analytics, Team Leadership, jQuery, Ektron Content..., Creative Direction, Corporate Communications, Customer Experience, Web Content Management, Online Marketing, Front-end, HTML + CSS, Google Analytics, User Interface Design, Interaction Design, Content Strategy, Content Development, Customer Relations, Usability Testing, E-commerce, WordPress, SEO, Digital Strategy, Email Marketing, PHP, Google Adwords, XML, Visio, Copywriting, Technical Writing, Business Process...
Education
The University of Calgary 1995 — 2001
Linguistics, Computer Science
Central Memorial High School
High School
FGL Sports Ltd August 2014 - June 2015
Shaw Communications February 2012 - April 2014
Ball Creative & Communications Inc. June 2011 - February 2012
Shaw Communications November 2010 - May 2011
Curve Technologies May 2010 - November 2010
Shaw Direct May 2009 - May 2010
Shaw Direct December 2008 - May 2009
Shaw Direct December 2005 - September 2007
Skills
CMS, Business Analysis, Process Improvement, User Experience, HTML, Web Design, CSS, Usability, Customer Service, Software Documentation, Web Development, Web Applications, Call Centers, Quality Assurance, JavaScript, Testing, Management, Information Architecture, Web Project Management, Web Analytics, Team Leadership, jQuery, Ektron Content..., Creative Direction, Corporate Communications, Customer Experience, Web Content Management, Online Marketing, Front-end, HTML + CSS, Google Analytics, User Interface Design, Interaction Design, Content Strategy, Content Development, Customer Relations, Usability Testing, E-commerce, WordPress, SEO, Digital Strategy, Email Marketing, PHP, Google Adwords, XML, Visio, Copywriting, Technical Writing, Business Process...
Education
The University of Calgary 1995 — 2001
Linguistics, Computer Science
Central Memorial High School
High School
John Risdon (LION) John Risdon (LION)'s Shaw Direct Experience October 2011 - June 2014
Job Account Executive Workforce Housing
Industry Telecommunications
Experience
Shaw Business June 2014 - Present
Shaw Direct October 2011 - June 2014
Shaw Direct June 2009 - October 2011
Shaw Direct September 2007 - May 2009
Skills
Telecommunications, Call Center, Customer Experience, Product Management, Salesforce.com, Sales, Communication, Proposal Writing, Sales Management, Call Centers, Contract Negotiation, Customer Service, Time Management, Teamwork, Microsoft Excel, Customer Retention, Leadership, Retail, Customer Satisfaction, Microsoft Office, Strategy, Account Management
Education
Southern Alberta Institute of Technology 2004 — 2006
BA, Marketing
Shaw Business June 2014 - Present
Shaw Direct October 2011 - June 2014
Shaw Direct June 2009 - October 2011
Shaw Direct September 2007 - May 2009
Skills
Telecommunications, Call Center, Customer Experience, Product Management, Salesforce.com, Sales, Communication, Proposal Writing, Sales Management, Call Centers, Contract Negotiation, Customer Service, Time Management, Teamwork, Microsoft Excel, Customer Retention, Leadership, Retail, Customer Satisfaction, Microsoft Office, Strategy, Account Management
Education
Southern Alberta Institute of Technology 2004 — 2006
BA, Marketing
Andrew Pringle's Shaw Direct Experience August 2003 - May 2011
Job Regional Vice President at Golf Town
Industry Retail
Experience
Golf Town 2011 - Present
Shaw Direct August 2003 - May 2011
FranklinCovey 2001 - 2003
Skills
Sales Management, Time Management, Customer Satisfaction, Team Building, Retail, Building Relationships, Training, Sales, Negotiation, Leadership, CRM, Sales Operations, Inventory Management, Budgets, Event Planning
Education
The University of Winnipeg
Bachelor of Arts
Golf Town 2011 - Present
Shaw Direct August 2003 - May 2011
FranklinCovey 2001 - 2003
Skills
Sales Management, Time Management, Customer Satisfaction, Team Building, Retail, Building Relationships, Training, Sales, Negotiation, Leadership, CRM, Sales Operations, Inventory Management, Budgets, Event Planning
Education
The University of Winnipeg
Bachelor of Arts
jalila kabrane's Shaw Direct Experience May 2014 - Present
Job Sales Lead chez Shaw Direct
Industry Nonprofit Organization Management
Experience
Shaw Direct May 2014 - Present
Echelle Humaine November 2011 - April 2012
Halde, Defenseur des droits January 2011 - August 2011
Education
Université Sorbonne Nouvelle (Paris III) 2010 — 2011
Master 2, Relations internationales Affaires europeennes
Université Sorbonne Nouvelle (Paris III) 2009 — 2010
master 1, Relations internationales
The University of Wolverhampton 2008 — 2009
Bachelor, International business and communication
Université Pierre Mendès-France (Grenoble II) 2006 — 2008
DUT, Information communication
Shaw Direct May 2014 - Present
Echelle Humaine November 2011 - April 2012
Halde, Defenseur des droits January 2011 - August 2011
Education
Université Sorbonne Nouvelle (Paris III) 2010 — 2011
Master 2, Relations internationales Affaires europeennes
Université Sorbonne Nouvelle (Paris III) 2009 — 2010
master 1, Relations internationales
The University of Wolverhampton 2008 — 2009
Bachelor, International business and communication
Université Pierre Mendès-France (Grenoble II) 2006 — 2008
DUT, Information communication
Eric Burlton's Shaw Direct Experience January 2003 - Present
Job Business Solutions Analyst at Shaw Communications
Industry Telecommunications
Experience
Shaw Communications February 2014 - Present
Shaw Direct January 2003 - Present
Skills
Telecommunications, Account Management, Sales Operations, Training, Wireless, Recruiting, Sales Management, Sales, Customer Experience, Direct Sales, Customer Satisfaction, Call Centers, Customer Retention, Microsoft Office, Customer Service
Education
Concordia University
Shaw Communications February 2014 - Present
Shaw Direct January 2003 - Present
Skills
Telecommunications, Account Management, Sales Operations, Training, Wireless, Recruiting, Sales Management, Sales, Customer Experience, Direct Sales, Customer Satisfaction, Call Centers, Customer Retention, Microsoft Office, Customer Service
Education
Concordia University
Melissa Fagen's Shaw Direct Experience 2007 - April 2013
Job Purchasing Agent Extraordinaire
Industry Furniture
Experience
Keilhauer June 2013 - Present
Shaw Direct 2007 - April 2013
Shaw Direct October 2007 - February 2008
Ambutrans October 2006 - October 2007
Media Buying Services January 2004 - January 2006
Centennial College Student Association October 2001 - March 2003
Skills
Coaching, Performance Management, Microsoft Office, Customer Service, Call Center, Work Effectively, Team Building, Time Management, Team Leadership, Leadership, Call Centers, Account Management, Training, Troubleshooting, Data Analysis, Recruiting, Research, Management, Sales, Customer Retention, Telecommunications, Customer Satisfaction, Customer Experience, Analysis, Microsoft Excel, Contact Centers, Process Scheduler, PowerPoint, System Administration, Outlook, Microsoft Word, Workforce Management, Quality Assurance, Process Improvement, Leadership Development, Windows, SharePoint, Negotiation, Teamwork
Education
Humber College 2014 — 2015
Supply Management Training, Supply Management Training
Northern Alberta Institute of Technology 2009 — 2009
Leadership Development
Centennial College 2001 — 2004
Diploma, Creative Advertising
Keilhauer June 2013 - Present
Shaw Direct 2007 - April 2013
Shaw Direct October 2007 - February 2008
Ambutrans October 2006 - October 2007
Media Buying Services January 2004 - January 2006
Centennial College Student Association October 2001 - March 2003
Skills
Coaching, Performance Management, Microsoft Office, Customer Service, Call Center, Work Effectively, Team Building, Time Management, Team Leadership, Leadership, Call Centers, Account Management, Training, Troubleshooting, Data Analysis, Recruiting, Research, Management, Sales, Customer Retention, Telecommunications, Customer Satisfaction, Customer Experience, Analysis, Microsoft Excel, Contact Centers, Process Scheduler, PowerPoint, System Administration, Outlook, Microsoft Word, Workforce Management, Quality Assurance, Process Improvement, Leadership Development, Windows, SharePoint, Negotiation, Teamwork
Education
Humber College 2014 — 2015
Supply Management Training, Supply Management Training
Northern Alberta Institute of Technology 2009 — 2009
Leadership Development
Centennial College 2001 — 2004
Diploma, Creative Advertising
Azhar Mulji's Shaw Direct Experience April 2007 - January 2010
Job Student at York University
Industry Telecommunications
Experience
York University May 2011 - Present
Shaw Direct April 2007 - January 2010
Cabtel Inc. August 2006 - May 2007
The Source by Circuit City September 2002 - May 2006
Skills
Brand Development, Marketing Communications, Market Research, Time Management, Social Media, Online Marketing, Advanced Market Research, Brand Management, Advanced Brand..., E-Marketing, Advertising and..., Marketing Strategy, Consumer Behaviour, Marketing for..., Consumer Insight, Innovation, Customer Loyalty, Customer Satisfaction, Retail, Electronics, Telecommunications, Wireless, Team Management, Team Leadership, Teamwork, Leadership, Management, Marketing, Microsoft Office, Customer Service, Sales, Social Media Marketing, Communication, Social Networking, Advertising, PowerPoint, Public Speaking, Microsoft Excel, Problem Solving, Event Management, Event Planning, Strategic Planning, Training
Education
York University 2011 — 2012
Business Administration, Marketing Honours
Humber College 2008 — 2010
Business Administration, Marketing
York University May 2011 - Present
Shaw Direct April 2007 - January 2010
Cabtel Inc. August 2006 - May 2007
The Source by Circuit City September 2002 - May 2006
Skills
Brand Development, Marketing Communications, Market Research, Time Management, Social Media, Online Marketing, Advanced Market Research, Brand Management, Advanced Brand..., E-Marketing, Advertising and..., Marketing Strategy, Consumer Behaviour, Marketing for..., Consumer Insight, Innovation, Customer Loyalty, Customer Satisfaction, Retail, Electronics, Telecommunications, Wireless, Team Management, Team Leadership, Teamwork, Leadership, Management, Marketing, Microsoft Office, Customer Service, Sales, Social Media Marketing, Communication, Social Networking, Advertising, PowerPoint, Public Speaking, Microsoft Excel, Problem Solving, Event Management, Event Planning, Strategic Planning, Training
Education
York University 2011 — 2012
Business Administration, Marketing Honours
Humber College 2008 — 2010
Business Administration, Marketing
Julie Koutroubis's Shaw Direct Experience April 2013 - April 2014
Job Director, Customer Care
Industry Telecommunications
Experience
Shaw Communications, Consumer April 2014 - Present
Shaw Direct April 2013 - April 2014
Shaw Direct March 2012 - April 2013
Shaw Direct March 2004 - February 2012
Skills
Leadership, Strategy, Call Centers, Customer Experience, Customer Satisfaction, Team Leadership, Workforce Management, Telecommunications, Customer Service, Customer Retention, Process Improvement, Troubleshooting, Team Building, Coaching, Performance Management, Call Center, Account Management, Business Process..., Change Management, Leadership Development, Management, Operations Management, Quality Assurance, Strategic Planning, Team Management, Training, Vendor Management
Education
McGill University 1991 — 1995
Bachelor of Commerce (B.Com.), Organizational Behavior Studies- HR
Shaw Communications, Consumer April 2014 - Present
Shaw Direct April 2013 - April 2014
Shaw Direct March 2012 - April 2013
Shaw Direct March 2004 - February 2012
Skills
Leadership, Strategy, Call Centers, Customer Experience, Customer Satisfaction, Team Leadership, Workforce Management, Telecommunications, Customer Service, Customer Retention, Process Improvement, Troubleshooting, Team Building, Coaching, Performance Management, Call Center, Account Management, Business Process..., Change Management, Leadership Development, Management, Operations Management, Quality Assurance, Strategic Planning, Team Management, Training, Vendor Management
Education
McGill University 1991 — 1995
Bachelor of Commerce (B.Com.), Organizational Behavior Studies- HR
Errol Morgan's Shaw Direct Experience April 2007 - June 2014
Job Experienced Customer Service Leader at Currently seeking New Opportunities
Industry Entertainment
Experience
Shaw Direct April 2007 - June 2014
PepsiCo Canada April 2002 - March 2007
Skills
Call Center, Coaching, Sales Management, Team Leadership, Customer Service, Customer Satisfaction, Leadership, Sales, Account Management, Call Centers, Customer Experience, Customer Retention, Employee Training, Team Building, Telecommunications, Training, Management, Process Improvement, Recruiting, Microsoft Office, Time Management, Strategic Planning, Team Management
Education
Red River College
Business Administration
York University - Schulich School of Business
Shaw Direct April 2007 - June 2014
PepsiCo Canada April 2002 - March 2007
Skills
Call Center, Coaching, Sales Management, Team Leadership, Customer Service, Customer Satisfaction, Leadership, Sales, Account Management, Call Centers, Customer Experience, Customer Retention, Employee Training, Team Building, Telecommunications, Training, Management, Process Improvement, Recruiting, Microsoft Office, Time Management, Strategic Planning, Team Management
Education
Red River College
Business Administration
York University - Schulich School of Business
Nikhil Achrekar's Shaw Direct Experience March 2002 - September 2010
Job Team Leader, Master Card at ATB Financial Card Services
Industry Telecommunications
Experience
ATB Financial - Card Services March 2012 - Present
ATB Financial 2010 - April 2012
Shaw Direct March 2002 - September 2010
Envision April 1995 - April 2001
Skills
Call Center, Customer Satisfaction, Performance Management, Customer Experience, Call Centers, Team Building, Sales Management, Training, Management, Leadership, Strategy, Project Management, Sales, Recruiting, Time Management, Business Planning
Education
Bharati Vidyapeeth 1986 — 1990
BE, Industrial Electronics
ATB Financial - Card Services March 2012 - Present
ATB Financial 2010 - April 2012
Shaw Direct March 2002 - September 2010
Envision April 1995 - April 2001
Skills
Call Center, Customer Satisfaction, Performance Management, Customer Experience, Call Centers, Team Building, Sales Management, Training, Management, Leadership, Strategy, Project Management, Sales, Recruiting, Time Management, Business Planning
Education
Bharati Vidyapeeth 1986 — 1990
BE, Industrial Electronics
Cindy Barber's Shaw Direct Experience November 2012 - August 2013
Job Building Administrator at The Rosewood Highrise
Industry Management Consulting
Experience
Maple Ridge Community Management Ltd August 2013 - Present
Shaw Direct November 2012 - August 2013
Teranet Inc. September 1996 - June 2011
Skills
email/outlook express, Remedy & ITIL Training, Excel, Teamwork, Troubleshooting, Customer Service, Crystal Reports, BMC Remedy, Microsoft Excel, Time Management, Call Centers, ITIL, System Administration, Human Resources, Software Documentation, IT Service Management, Team Leadership
Education
Delhi District High School
Grade 12 Diploma, Business Courses
Toronto School of Business
Computers and Marketing, Diploma
Maple Ridge Community Management Ltd August 2013 - Present
Shaw Direct November 2012 - August 2013
Teranet Inc. September 1996 - June 2011
Skills
email/outlook express, Remedy & ITIL Training, Excel, Teamwork, Troubleshooting, Customer Service, Crystal Reports, BMC Remedy, Microsoft Excel, Time Management, Call Centers, ITIL, System Administration, Human Resources, Software Documentation, IT Service Management, Team Leadership
Education
Delhi District High School
Grade 12 Diploma, Business Courses
Toronto School of Business
Computers and Marketing, Diploma
shaun mcfarlane's Shaw Direct Experience September 2011 - Present
Job Office Administration
Industry Oil & Energy
Experience
Shaw Direct September 2011 - Present
Contract Oilfield January 2001 - August 2011
Neteller Ltd May 2004 - August 2005
Skills
Microsoft Office, Office Administration, Administrative..., Work Orders, Environmental Awareness, Petroleum, Environmental Compliance, Safety Management..., Environmental..., Inspection, Occupational Health, Oil/Gas, Environmental Impact..., Supervisory Skills, Water, Drilling, Geology, Risk Assessment, Hazardous Waste..., Account Management, Team Leadership, Training, Typing, Call Center..., Call Centers, Data Entry, Technical Assistance, Field Work, Customer Service, Customer Retention, Sales, Marketing, Marketing Strategy, Personal Development, Performance Management, Troubleshooting, RF troubleshooting
Education
Mount Royal University 2012 — 2016
Marketing
Shawnessy High School 1995 — 1998
Shaw Direct September 2011 - Present
Contract Oilfield January 2001 - August 2011
Neteller Ltd May 2004 - August 2005
Skills
Microsoft Office, Office Administration, Administrative..., Work Orders, Environmental Awareness, Petroleum, Environmental Compliance, Safety Management..., Environmental..., Inspection, Occupational Health, Oil/Gas, Environmental Impact..., Supervisory Skills, Water, Drilling, Geology, Risk Assessment, Hazardous Waste..., Account Management, Team Leadership, Training, Typing, Call Center..., Call Centers, Data Entry, Technical Assistance, Field Work, Customer Service, Customer Retention, Sales, Marketing, Marketing Strategy, Personal Development, Performance Management, Troubleshooting, RF troubleshooting
Education
Mount Royal University 2012 — 2016
Marketing
Shawnessy High School 1995 — 1998
Carol (Morse) Ho (Morse)'s Shaw Direct Experience January 2013 - August 2014
Job Workforce Management Professional
Industry Telecommunications
Experience
TD September 2014 - Present
Shaw Direct January 2013 - August 2014
Rogers Communications May 2011 - May 2012
Rogers Communications June 2009 - April 2011
Rogers Communications May 2007 - June 2009
Rogers Communications January 2009 - March 2009
Groupe Dynamite October 2006 - May 2007
Second Cup Coffee Company Limited July 2005 - November 2006
Javaville July 2004 - July 2005
Skills
Foreign Languages, Multilingual, Mathematics, Customer Service, Customer Relations, Strategic Planning, Teamwork, Problem Solving, Computer Science, Computer Proficiency, Programming Languages, Business Analysis, Data Analysis, Call Center, Troubleshooting, Wireless Networking, Leadership, Customer Retention, IVR, Analysis, Team Leadership, Call Centers, Wireless, Customer Experience, Management, Telecommunications, Training, Contact Centers, Vendor Management, Customer Satisfaction, Access, Forecasting, Technical Support, Time Management, Cross-functional Team..., Team Management, Project Planning, Workforce Management, Visio, Telephony
Education
Can Fit Pro 2013 — 2014
Certificate, Nutrition and Weight Loss Specialist, in progress
Ryerson University 2012 — 2014
Certificate, Business Management
TD September 2014 - Present
Shaw Direct January 2013 - August 2014
Rogers Communications May 2011 - May 2012
Rogers Communications June 2009 - April 2011
Rogers Communications May 2007 - June 2009
Rogers Communications January 2009 - March 2009
Groupe Dynamite October 2006 - May 2007
Second Cup Coffee Company Limited July 2005 - November 2006
Javaville July 2004 - July 2005
Skills
Foreign Languages, Multilingual, Mathematics, Customer Service, Customer Relations, Strategic Planning, Teamwork, Problem Solving, Computer Science, Computer Proficiency, Programming Languages, Business Analysis, Data Analysis, Call Center, Troubleshooting, Wireless Networking, Leadership, Customer Retention, IVR, Analysis, Team Leadership, Call Centers, Wireless, Customer Experience, Management, Telecommunications, Training, Contact Centers, Vendor Management, Customer Satisfaction, Access, Forecasting, Technical Support, Time Management, Cross-functional Team..., Team Management, Project Planning, Workforce Management, Visio, Telephony
Education
Can Fit Pro 2013 — 2014
Certificate, Nutrition and Weight Loss Specialist, in progress
Ryerson University 2012 — 2014
Certificate, Business Management
Trina de Zeeuw's Shaw Direct Experience January 2008 - Present
Job Team Lead Field Support at Shaw Direct
Industry Telecommunications
Experience
Shaw Direct January 2008 - Present
Shaw Direct August 2005 - January 2008
Investor's Group March 2005 - August 2005
Scotiabank March 2002 - March 2005
Skills
Call Centers, Training, Customer Satisfaction, Customer Experience, Management, Customer Service, Microsoft Word, Outlook, SharePoint, Call Center, Coaching
Education
Mount Royal University 2000 — 2001
Massage Therapy
Chestermere High School 1996 — 1999
Advanced High School Diploma
Shaw Direct January 2008 - Present
Shaw Direct August 2005 - January 2008
Investor's Group March 2005 - August 2005
Scotiabank March 2002 - March 2005
Skills
Call Centers, Training, Customer Satisfaction, Customer Experience, Management, Customer Service, Microsoft Word, Outlook, SharePoint, Call Center, Coaching
Education
Mount Royal University 2000 — 2001
Massage Therapy
Chestermere High School 1996 — 1999
Advanced High School Diploma
Tenesa Parkes's Shaw Direct Experience 2005 - 2009
Job Bank Reconciliation Clerk at Canadian Pacific Railway
Industry Design
Experience
Canadian Pacific Railway June 2014 - Present
Canadian Pacific Railway October 2012 - Present
Canadian Pacific Railway July 2010 - October 2012
SURE Print & Graphics February 2011 - June 2011
Shaw Direct 2005 - 2009
Skills
Photoshop, Adobe Creative Suite, Transportation, Flash, Web Development, Customer Service, Illustrator, Graphic Design, Photography, Web Design, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Autodesk Software, Technical Support, Accounting, Account Reconciliation, Remittance Processing
Education
Southern Alberta Institute of Technology 2009 — 2011
Diploma, New Media Production and Design
James Fowler High School
Canadian Pacific Railway June 2014 - Present
Canadian Pacific Railway October 2012 - Present
Canadian Pacific Railway July 2010 - October 2012
SURE Print & Graphics February 2011 - June 2011
Shaw Direct 2005 - 2009
Skills
Photoshop, Adobe Creative Suite, Transportation, Flash, Web Development, Customer Service, Illustrator, Graphic Design, Photography, Web Design, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Autodesk Software, Technical Support, Accounting, Account Reconciliation, Remittance Processing
Education
Southern Alberta Institute of Technology 2009 — 2011
Diploma, New Media Production and Design
James Fowler High School
Mike Neilsen's Shaw Direct Experience
Job Director, National Satellite Field Operations
Industry Telecommunications
Experience
Shaw Direct
Skills
Team Leadership, Call Center, Team Building, Workforce Management, Customer Satisfaction, Telecommunications, Process Improvement, Customer Experience
Education
University of New Brunswick
Kinesiology, Sports Science
Shaw Direct
Skills
Team Leadership, Call Center, Team Building, Workforce Management, Customer Satisfaction, Telecommunications, Process Improvement, Customer Experience
Education
University of New Brunswick
Kinesiology, Sports Science
Alia Subratee's Shaw Direct Experience May 2012 - Present
Job Account Maintenance Coordinator at Shaw Direct
Industry Telecommunications
Experience
Shaw Communications October 2014 - Present
Shaw Direct May 2012 - Present
Bell September 2009 - August 2011
Philcos Enterpriser November 2008 - July 2009
La Vie En Rose September 2005 - July 2009
Limite November 2002 - August 2005
Skills
Bilingual English-French, Microsoft Office, Salesforce.com, Accounts Receivable, Schedules, Payroll, Purchase Orders, Customer Escalation..., Budgets, Call Centers, Time Management
Education
Dawson College
Shaw Communications October 2014 - Present
Shaw Direct May 2012 - Present
Bell September 2009 - August 2011
Philcos Enterpriser November 2008 - July 2009
La Vie En Rose September 2005 - July 2009
Limite November 2002 - August 2005
Skills
Bilingual English-French, Microsoft Office, Salesforce.com, Accounts Receivable, Schedules, Payroll, Purchase Orders, Customer Escalation..., Budgets, Call Centers, Time Management
Education
Dawson College
Onekia Bailey's Shaw Direct Experience January 2008 - May 2010
Job Consumer Services Professional
Industry Consumer Services
Experience
Ingram Micro June 2011 - October 2011
Ingram Micro June 2011 - October 2011
Shaw Direct January 2008 - May 2010
Admarie Communications October 2007 - January 2008
Skills
Sales Support, Customer Service
Education
Sheridan College
G.A.S, Health profile
Ingram Micro June 2011 - October 2011
Ingram Micro June 2011 - October 2011
Shaw Direct January 2008 - May 2010
Admarie Communications October 2007 - January 2008
Skills
Sales Support, Customer Service
Education
Sheridan College
G.A.S, Health profile
Dimitri Vatistas's Shaw Direct Experience February 2013 - Present
Job National Commercial Sales Coordinator at Shaw Direct
Industry Telecommunications
Experience
Shaw Direct February 2013 - Present
Shaw Direct June 2012 - February 2013
Procite 2012 - 2012
Groupe Dumoulin 2008 - 2012
Centre Hi-Fi 2003 - 2008
Skills
Salesforce.com, Account Management, Direct Sales, Solution Selling, Sales Presentations, Call Centers, Cold Calling, Sales, Telecommunications, Selling, Leadership, Microsoft Office, Customer Service, Customer Satisfaction
Education
Concordia University
Shaw Direct February 2013 - Present
Shaw Direct June 2012 - February 2013
Procite 2012 - 2012
Groupe Dumoulin 2008 - 2012
Centre Hi-Fi 2003 - 2008
Skills
Salesforce.com, Account Management, Direct Sales, Solution Selling, Sales Presentations, Call Centers, Cold Calling, Sales, Telecommunications, Selling, Leadership, Microsoft Office, Customer Service, Customer Satisfaction
Education
Concordia University
DIRECTV
Dish Network
DIRECTV, Inc
Bell ExpressVu
Direct TV
Dish
Bell TV
Dish Network LLC