Atento Company

Industry: Business process outsourcing company

Description

Atento is a global provider of customer relationship management and business-process outsourcing services, including customer care, sales, collections, back office and technical support. Atento is the largest provider in Latin America, and among the top five providers globally, based on revenues. Headquarters: Luxembourg CEO: Alejandro Reynal Ample (2011–) Number of employees: 154,000 Founded: 1999 Subsidiaries: Atento Teleservicios España, S.A.U,

Atento List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Atento. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Atento Salaries. You can even request information on how much does Atento pay if you want to. Learn about salaries, pros and cons of working for Atento directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

173 Atento employees in database. Find out everything there's to know about Atento employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Atento Employees

Employee
Years
Job
Industry
Carlos Melendez Lisboa Carlos Melendez Lisboa Orange County, California Area Details
Carlos Melendez Lisboa's Atento Experience February 2005 - July 2007
Job Beauty Consultant
Industry Cosmetics
Experience
CVS Health  November 2014 - Present
Internet Local Listings  June 2013 - November 2014
Bellapierre Cosmetics   January 2010 - March 2013
Atento   February 2005 - July 2007

Skills
B2B, Bilingual-English/Spanis..., Closers, Computer Proficiency, Data Analysis, Data Entry, Keen Listener, Keen Planner, Group Dynamics, Group Training, Mac OS, Makeup Artistry, Microsoft Excel, Microsoft Word, Multi Tasking, Observational, PowerPoint, Sales, Sales Management, Sales Operations, Sound Design, Sound Editing, Supervisory Skills, Web Development, Web Design, Written & Oral..., Leadership, SEO, Team Leadership, Cash Handling Experience, Dependable Team Player, Cashiering, Event Planning, Management

Education
EDP College of Puerto Rico Inc-San Juan   2002 — 2005
Computer Programming

Instituto de Banca y Comercio Inc   2001 — 2002
Technical Degree, Computer Programming, Specific Applications

University of Puerto Rico-Rio Piedras   1999 — 2001
Business Administration and Management, General

School of Theatrical Arts Jose Julian Acosta   1996 — 1999
High School Diploma, Directing and Theatrical Production

Monica Florez Monica Florez San Francisco Bay Area Details
Monica Florez's Atento Experience February 2004 - June 2006
Job Inside Sales Account Manager
Industry Computer Software
Experience
Saavn  September 2007 - February 2014
Atento   February 2004 - June 2006
Comware S.A   January 2003 - January 2004
ETEK INTERNATIONAL   February 2001 - April 2002
STA  2000 - 2001
Ecopetrol  January 1997 - December 1999

Skills
Sales Management, E-commerce, IT Management, IT Service Management, Product Management, Team Leadership, Business Strategy, Call Center, CRM, Business Development, Lead Generation, Call Centers, Online Advertising, Project Management, Leadership, Sales, Business Process, Management

Education
Universidad de Los Andes   2005 — 2006
e Business Specialist, eBusiness

Universidad Industrial de Santander   1990 — 1996
Systems Engineer, Computers

Camille Vanessa Opune Camille Vanessa Opune Mcallen, Texas Details
Camille Vanessa Opune's Atento Experience March 2013 - February 2014
Job Staffing Account Manager at AMP Personnel Services
Industry Public Relations and Communications
Experience
AMP PERSONNEL SERVICES LLC   November 2014 - Present
AMP Personnel Services   November 2014 - Present
Grande Living Magazine   April 2014 - August 2014
Atento   March 2013 - February 2014
Kumori Restaurant   July 2011 - August 2012
Kumori Restaurant   July 2011 - August 2011

Skills
Communications, Customer Service, Writing, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Typing 66 WPM, Public Relations, Public Speaking, Time Management, Social Media, Teaching, Leadership

Education
The University of Texas-Pan American   2008 — 2012
Bachelor of Arts (B.A.), English

gladys rosario gladys rosario Puerto Rico area Details
gladys rosario's Atento Experience March 2003 - Present
Job customer service en Atento
Industry Outsourcing/Offshoring
Experience
Atento   March 2003 - Present
hospital de juncos   August 2002 - January 2003

Skills
Customer Service, Computers, Mobile Phone Apps

Education
Universidad del Turabo
Sociología

Richard San Miguel Jr. Richard San Miguel Jr. San Antonio, Texas Area Details
Richard San Miguel Jr.'s Atento Experience January 2011 - April 2014
Job Telephone Service Representative at Atento
Industry Consumer Services
Experience
Kohl's Department Stores  August 2014 - Present
Ross Stores, Inc.   July 2013 - August 2014
Atento   January 2011 - April 2014
Metro-News Service  2003 - 2010

Skills
Call Centers, Customer Service, Customer Satisfaction, Sales, Troubleshooting, Microsoft Word, Customer Experience, Technical Support

Education
The University of Texas at Austin   1993 — 1995

Julio Buchalla Julio Buchalla Orlando, Florida Area Details
Julio Buchalla's Atento Experience August 2003 - July 2004
Job Sales Executive Executivo de Vendas na empresa RollsRoyce Motor Cars
Industry Consumer Services
Experience
Rolls-Royce Motor Cars  November 2012 - October 2014
ABYARA Brasil Brokers Intermed. Imob. S/A   November 2009 - March 2012
Pirelli  August 2004 - November 2007
Atento   August 2003 - July 2004
EDS Brazil - HP Enterprise Services - Cielo account (Cartões VIsa)   October 1996 - March 2003
The Goodyear Tire & Rubber Company  April 1993 - March 1996

Skills
Business Planning, Market Planning, Market Analysis, Team Leadership, Negotiation, Marketing Strategy, Sales Management, Strategic Planning, Business Strategy, Marketing, Trade Marketing, New Business Development, Microsoft Excel, CRM, Sales, Call Center, Microsoft Office, Product Development, PowerPoint, Aftersales, Tires, Credit Cards, BPO, Automobile, PMI, Retaining Customers, retail, Management, Operating Systems, E-commerce, Logistics, Automotive, Pricing, Negociação, Sistemas operacionais, Gestão, Planejamento empresarial, Estratégias de marketing, Estratégia empresarial, Liderança de equipe, Planejamento estratégico

Education
Langports English Language College - Australia   2008 — 2009
Intensive English Program, Languages

Escola Superior de Propaganda e Marketing   2002 — 2004
Master of Business Administration (M.B.A.), Services Marketing and Business Management

Centro Universitário Sant'Anna   1995 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Carlos Croker Carlos Croker Guatemala area Details
Carlos Croker's Atento Experience December 2006 - March 2008
Job Amplify People
Industry Executive Office
Experience
Prialto  September 2014 - Present
Prialto  July 2013 - September 2014
Prialto  February 2013 - June 2013
Xerox  May 2010 - December 2012
NCO Group  February 2009 - April 2010
Crowne Plaza® Hotels & Resorts   February 2008 - November 2008
Atento   December 2006 - March 2008
Banco de Exportación, S.A.   May 2005 - November 2006

Skills
People Skills, Team Leadership, People Development, Ownership, Great Motivator, Supervising, Problem Solving, Creativity, Constructive Feedback, Customer Service, Telecommunications, Time Management, Offshore Outsourcing, Microsoft Office, Internet Explorer, Microsoft Excel, Salesforce.com, LinkedIn, American English, Mobile Technology, Android Development, iPhone, SAP, Six Sigma, Avaya, Call Centers, Management, Customer Satisfaction, Training

Education
Universidad de San Carlos de Guatemala   2005 — 2016
Computer Engineering, Couldn't keep studying after 2,007 - Planning to keep studying in 2,016

Liceo Chapero   1991 — 2003
High School Diploma, Computer Programming

Maria Guevara Maria Guevara Toronto, Canada Area Details
Maria Guevara's Atento Experience October 2006 - April 2008
Job HR Professional
Industry Human Resources
Experience
Eurocentres Canada   March 2014 - Present
Rialfi-Cevecon   2009 - 2013
Atento   October 2006 - April 2008
Atento   January 2005 - April 2006
Revlon  August 2003 - October 2004

Skills
Recruiting, Employee Training, Employee Wellness, Strategic Human..., Personnel Selection, Strategic HR, Payroll, Human Resources, Leadership, Team Leadership, Driven By Results, Labour Legislation, Employment Law, Employee Benefits, Employee Management, Teamwork, Coaching, Workers Compensation, WSIB, Pensions, Organizational Behavior, Employee Health and..., SAP HR, Training, Management, Onboarding, Interviews, Customer Service, Talent Acquisition, Performance Management, HR Policies, New Hire Orientations, Personnel Management, Talent Management, Employee Relations, Labor Relations

Education
Centennial College   2013 — 2013
Human Resources Management Graduate Certificate program, Human Resources Management/Personnel Administration, General

Universidad Católica Andrés Bello   1998 — 2003
Bachelor of Industrial Relations, Human Resources and Labour Relations, University degree

Citlalli Vital Citlalli Vital Vancouver, Canada Area Details
Citlalli Vital's Atento Experience May 2009 - April 2010
Job IT Project Coordinator at Vision Critical
Industry Information Technology and Services
Experience
Vision Critical  January 2015 - Present
Globalme   August 2014 - August 2014
Kenos Grupo Scanda   September 2010 - December 2013
Atento   May 2009 - April 2010
Walmart  February 2007 - February 2009
Walmart Mexico  December 2004 - January 2007
Sun Microsystems  October 2002 - May 2004

Skills
Quality Assurance, ITIL, Six Sigma, Customer Service, Service Desk, Contact Centers, IT Outsourcing, ITIL Service Strategy, IT Infrastructure..., Governance, IT Sales, IT Operations, Process Improvement

Education
Fairleigh Dickinson University – Vancouver   2014 — 2015
Master Administration in Science, Global Information Technology, 3.84

Instituto Politécnico Nacional   1997 — 2001
Bachelor's degree, Computer Science

Guillermo Ledesma Guillermo Ledesma San Antonio, Texas Area Details
Guillermo Ledesma's Atento Experience December 2014 - March 2015
Job Customer Service Rep
Industry Computer Games
Experience
Atento   December 2014 - March 2015
Byram Healthcare  February 2014 - October 2014
Blizzard Entertainment  March 2006 - December 2013
Blizzard Entertainment  February 2006 - December 2013
National Money Mart  June 2002 - June 2002
Weingart YMCA   February 2001 - December 2001

Skills
Loss Prevention, Data Recovery, Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Photoshop, Typography, HTML, Email, Information Management, Digital Illustration, Print, Coaching, Mentoring, Plate Making, painting, Bilingual-English/Spanis..., Social Games, Computer Games, Video Games

Education
Brooks College   2000 — 2001
Associate of Science (A.S.), Graphic Design

Nogales High School   1996 — 2000

Hector San Miguel Hector San Miguel Pharr, Texas Details
Hector San Miguel's Atento Experience May 2012 - May 2014
Job Texas Works Advisor
Industry Government Administration
Experience
HHSC  April 2015 - Present
Atento   May 2012 - May 2014
T-Mobile  September 2005 - August 2010
Convergys  February 2002 - October 2004
Ticketmaster  March 2001 - February 2002

Skills
Mortgage Banking, Commercial Lending, Home Equity Loans, Commercial Banking, Siebel, Data Entry, Liens, CNET, Loan Servicing, Finance, Bilingual-English/Spanis..., Client Billing, Consulting, Committed to Customer..., Client Rapport, Banking, Retention Strategies, Microsoft Office, Payment Services, Microsoft Word, Microsoft Exchange, Home Equity Lines of..., Mortgage Lending, Payment Card Processing, Financial Services, Payment Systems, Interviews, Analysis, Outlook, Loans, Coaching, Customer Retention, Customer Service

Education
The University of Texas-Pan American   2012 — 2014
Bachelor of Business Administration (B.B.A.), Finance, 3.53

South Texas College   2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General

Lloumila Rodriguez Lloumila Rodriguez Puerto Rico area Details
Lloumila Rodriguez's Atento Experience July 2001 - September 2001
Job Universidad del Turabo
Industry
Experience
Mi pequeño Angel   October 2002 - February 2003
Atento   July 2001 - September 2001
Pizza Hut  March 2000 - March 2001

Education
Universidad del Turabo   2010 — 2014
Bachelor of Business Administration (BBA), Management

Liceo de Arte, Diseño y Comercio   2001 — 2002
Asistente de Maestra

Kimberley Arlaban Kimberley Arlaban Sac City, Iowa Details
Kimberley Arlaban's Atento Experience October 2014 - November 2014
Job Clerical Support Specialist at USDANRCS
Industry International Affairs
Experience
USDA-NRCS  August 2015 - Present
East Sac County CSD   November 2014 - May 2015
Atento   October 2014 - November 2014
Atento   September 2014 - October 2014
Travelocity  August 2013 - August 2014
Indianola Middle School   January 2013 - April 2013
Simpson College  August 2012 - April 2013
Concordia Language Villages  July 2012 - August 2012
East Sac County CSD   December 2011 - January 2012
Simpson College  September 2009 - September 2011

Skills
Spanish, Travel, Leadership, Customer Service, International Relations, Higher Education, Community Outreach, Translation, Volunteer Management, Facebook, Social Networking, Social Media, Public Speaking, Research, Critical Thinking, Nonprofits, PowerPoint, Event Planning, Fundraising, Public Relations, Microsoft Word, Editing, Microsoft Office, Creative Writing, Microsoft Excel, Outlook, Time Management, French, Blogging, Teaching, Event Management, Intercultural..., Newsletters, Social Media Marketing

Education
Simpson College   2009 — 2013
Bachelor of Arts (B.A.), Spanish Language and Literature

East Sac County High School   2005 — 2009
High School Diploma, 3.986

Denisse M. Garcia Mojica Denisse M. Garcia Mojica Puerto Rico area Details
Denisse M. Garcia Mojica's Atento Experience 2005 - 2006
Job Profesional de Telecomunicaciones
Industry Telecommunications
Experience
Liberty Cablevision of Puerto Rico  September 2007 - April 2012
Atento   2005 - 2006

Skills
Telecommunications, Project Management, Customer Service, Management, Microsoft Office, Team Leadership, Wireless, VoIP, Product Management, Sales Management, Account Management, New Business Development, Mobile Devices, Sales, Program Management, Team Management, Microsoft Excel

Education
Universidad del Turabo   1997 — 1999
Administracion de Oficina

Vitor Finatto Vitor Finatto Fort Campbell, Kentucky Details
Vitor Finatto's Atento Experience January 2004 - November 2007
Job 88M at US Army
Industry Military
Experience
US Army  October 2012 - Present
Telesca Trucking   April 2010 - September 2012
Torrent Technologies  October 2009 - 2010
Whitefish Mountain Resort  December 2008 - March 2009
Atento   January 2004 - November 2007

Skills
Human Resources, Supervisory Skills, Training, Customer Service, Employee Relations, Team Leadership, Call Centers, Organizational..., Coaching, Call Center, Social Media, Management, Time Management, Team Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Strategic Planning, Project Planning, Negotiation, Administration, English, Dispatching, Truck Driving, Defensive Driving, Commercial Driving, Military Logistics, Military Experience, Military Training, Military Operations

Education
Universidade Salgado de Oliveira   2006 — 2011
Law

Erica Miro Erica Miro Kissimmee, Florida Details
Erica Miro's Atento Experience April 2004 - March 2007
Job Technology Coordinator at EduMatics
Industry Internet
Experience
EduMatics   September 2015 - Present
Miro Creations   March 2013 - Present
Raytheon Technical Service   May 2013 - March 2014
Florida Technical College  July 2012 - March 2013
Scholastic  June 2007 - December 2009
Atento   April 2004 - March 2007

Skills
Databases, Technical Support, Windows 7, Computer Hardware, Microsoft Office, Data Entry, System Administration, CSS, JavaScript, Printers, Software Documentation, XML, HTML 5, Training, Software Installation, Troubleshooting, Operating Systems, CSS3, XP, HTML, Network Administration, Laptops, Help Desk Support, Customer Service, Software, Team Leadership, Wireless Networking, Programming, jQuery, Hardware, IIS, Library, Computer Repair, Access, Call Centers, Microsoft Office 2007, OS X, Windows XP, Windows Server, Microsoft Visual Studio, •Strong analytical and..., Visual Studio, Web Design, Web Development, Dreamweaver

Education
Florida Technical College   2013 — 2014
Web Developer, Graphic Design & Web Programming, 4.0

Florida Technical College   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator, 4.0

Texas Computer Tech, Puerto Rico Campus   2002 — 2003
Computer Technician, Computer Technology/Computer Systems Technology

Marlon Iván Vega Marlon Iván Vega Guatemala area Details
Marlon Iván Vega's Atento Experience 1999 - 2006
Job Gerente de Recursos Humanos en Grupo G
Industry Human Resources
Experience
Grupo G   November 2013 - Present
Sistemas Aplicativos, S.A.   March 2011 - November 2013
Elektra y Banco Azteca   April 2010 - March 2011
Recurso Humano Externo, S.A.   August 2006 - January 2010
Atento   1999 - 2006

Skills
Gestión del Talento y..., Medición de indicadores..., Experiencia Legislación..., Gestión de Clientes, Facilitador y...

Education
Universidad de San Carlos de Guatemala   2011 — 2012
Master's degree, Derecho del Trabajo y la Seguridad Social

Universidad Panamericana de Guatemala   2005 — 2010
Licentiate degree, Ciencias Jurídicas, Sociales y de la Justicia

Universidad Rafael Landívar
Gestión de recursos humanos/Administración de personal, general

Maria Cotto Maria Cotto Puerto Rico area Details
Maria Cotto's Atento Experience 2013 - 2014
Job Profesional de Subcontrataciones/Offshoring
Industry Outsourcing/Offshoring
Experience
Atento   2013 - 2014
Cemtros   October 2010 - July 2011

Skills
Secretarial Skills, computer skills, Costumer representative, Call Centers

Education
Instituto de Banca y Comercio Inc   2009 — 2011
Grado Asociado, Secretarial Medico

Jenny De La Garza Jenny De La Garza United States Details
Jenny De La Garza's Atento Experience January 2011 - October 2011
Job
Industry
Experience
Atento   January 2011 - October 2011
bebe stores  May 2008 - April 2009
Robert Wayne Footwear  July 2006 - January 2008

Skills
Communication, Strategic Thinking, effective listening, Organizational..., Ethical Decision Making, Problem Solving, Teamwork, Team Management, Sales Management, Retail Sales, Customer Service, Reliability, Multi-task & Handle..., Professional...

Education
The University of Texas-Pan American   2011 — 2014
Bachelor's degree, Social Work, 2.99

Isaac Justiniano Isaac Justiniano Puerto Rico area Details
Isaac Justiniano's Atento Experience 2007 - January 2011
Job servicio al cliente en Liberty Cablevision of Puerto Rico
Industry Telecommunications
Experience
Liberty Cablevision of Puerto Rico  February 2011 - Present
atento   2007 - January 2011
RadioShack  2005 - 2007
Trans Oceanic Life Insurance (TOLIC)   2003 - 2005

Skills
Telecommunications, Wireless, Direct Sales, Call Centers, VoIP, Customer Retention, Customer Satisfaction, Team Leadership, Customer Service, Sales

Education
Inter American University of Puerto Rico-Ponce   2013 — 2015
Bachelor's degree, Marketing

Universidad del Turabo   2010 — 2011
Marketing

Ariane Stevens Ariane Stevens San Antonio, Texas Area Details
Ariane Stevens's Atento Experience May 2012 - August 2014
Job CSCR at UnitedHealth Group
Industry Insurance
Experience
UnitedHealth Group  August 2014 - Present
Atento   May 2012 - August 2014
Harland Clarke  July 2011 - February 2012
West Corporation  October 2002 - April 2011

Skills
Great Work Ethic, Attention To Detail, Multitasker, Quick Study, Interpersonal skills, Diverse in various..., Love to Learn, Music Lover, Love to Cook, Lotus Notes, Customer Service, Leadership, Sales, Team Building, Call Centers, Process Improvement, Employee Relations, Microsoft Word, Coaching, Microsoft Office, Microsoft Excel, Customer Retention, Strategic Planning

Education
St Philip's College   2001 — 2010
Associate's degree, Business Administration

Highlands High School   1999 — 2001
High School Diploma, Recommended Program, 3.6

Raquel Talarico Raquel Talarico Santa Cruz, California Details
Raquel Talarico's Atento Experience July 2012 - February 2013
Job Sales/Customer Service B2B
Industry Consumer Services
Experience
Central California Alliance for Health  March 2015 - Present
RSA /Silver Tail- The Security Division of EMC   June 2013 - March 2014
Atento   July 2012 - February 2013
Equinix  January 2012 - June 2012
Netgear  October 2009 - January 2012
Globalstar  October 2006 - September 2009
Bank of America  August 2003 - September 2006

Skills
SEO, Marketing, Customer Satisfaction, Customer Service, Team Leadership, Customer Retention, Graphic Design, Digital Marketing, Social Media Strategist, Social Media Marketing, Lead Generation, Web Design, Cross-functional Team..., Problem Solving, Salesforce.com, Customer Experience, Microsoft Office, Microsoft Excel, Spanish, Portuguese, Call Centers, English, Cross Functional..., Business Relationship..., Logo Design, Customer Relations, MS Office Expert, Adobe Creative Suite, Excel, Key Account Acquisition..., Sales, Account Management, Training, Telecommunications, SaaS, CRM, New Business Development, Business Development, Strategy, Leadership, Product Management, Sales Operations, Management, Budgets, Sales Management, B2B, Direct Sales

Education
San Jose State University   2001 — 2004
BA Graphic Design, Art and Design

University of San Francisco   2014 — 2015
Professional Certificate, Marketing, 3.9

UCSC Extension   2012 — 2014
Business, Marketing/Marketing - Online/Social Media Marketing

Rebecca Draper Rebecca Draper San Antonio, Texas Details
Rebecca Draper's Atento Experience May 2012 - December 2012
Job Funds Management at Frost Bank
Industry Banking
Experience
Frost Bank  January 2015 - Present
Aspen's Brew   December 2012 - Present
The University of Texas at San Antonio  August 2012 - December 2012
Atento   May 2012 - December 2012
Atento   June 2011 - December 2012
Smoothie King  December 2007 - December 2010
Polkadotz Boutique   August 2005 - July 2007

Skills
PowerPoint, Outlook, Microsoft Office, Customer Service, Microsoft Word, Research, Human Resources, Time Management, Microsoft Excel, Teamwork

Education
The University of Texas at San Antonio   2010 — 2013
Bachelors, Multidisciplinary Studies

Northwest Vista College   2007 — 2009
Elementary Education and Teaching

Jenifer Otília White Jenifer Otília White Bellingham, Washington Details
Jenifer Otília White's Atento Experience February 2009 - November 2009
Job Marketing professional
Industry Marketing and Advertising
Experience
Dentist's Office   May 2012 - September 2012
MDC On Line Marketing de Relacionamento   December 2011 - April 2012
Goal School   April 2011 - October 2011
Atento   February 2009 - November 2009
Cinemark  May 2007 - August 2008

Skills
Leadership, Strategic Planning, Management, Social Media Marketing, Social Networking, Analysis, Business Development, Office Operations, Marketing/Market..., Procedure Development, Operational Analysis, Communication..., Inventory Management, Quality Control, Team Leadership, Customer Service, Foreign Language Speaker

Education
Anhanguera Educacional   2010 — 2011
Bachelor of Technology (B.Tech.), Marketing

Ana Bertran Ana Bertran Guatemala area Details
Ana Bertran's Atento Experience January 2013 - Present
Job Senior Recruitment Analyst at Atento
Industry Outsourcing/Offshoring
Experience
Atento   January 2013 - Present
Grupo Emisoras Unidas   January 2012 - November 2012
24/7 Media Inc.   February 2010 - January 2012

Education
Universidad de San Carlos de Guatemala   2005 — 2009
Professional voiceover, Communication and Media Studies

Colegio Panamericano

JEMILINE RODRIGUEZ JEMILINE RODRIGUEZ Puerto Rico area Details
JEMILINE RODRIGUEZ's Atento Experience August 2011 - October 2011
Job Chancellor Office Administrative Assistant at National University College
Industry Education Management
Experience
National University College  May 2014 - August 2014
Cooperativa de Seguros Multiples de Puerto Rico   May 2013 - December 2013
WAVE Promotion Agency   January 2013 - April 2013
iBenefits Insurance Services, LLC.   November 2012 - January 2013
JobsCaribe, Inc.   June 2012 - October 2012
Atento   August 2011 - October 2011
RR Donnelley  January 2009 - August 2011

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Macintosh hardware, Macintosh Applications, Snow Leopard, Microsoft Publisher, Access, Project Management, Operations Management, Advertising, Accounting, Marketing, Outlook, Team Leadership, Leadership, Data Entry, Budgets, Program Management, Human Resources, Team Building, Customer Satisfaction

Education
Universidad del Turabo   2010 — 2013
Office Technology Management, Business Administration, Management and Operations

University of Puerto Rico- Humacao   2006 — 2010
Office Administration, Business Administration and Management, General

JC Agosto JC Agosto Greater Boston Area Details
JC Agosto's Atento Experience 2005 - 2006
Job Lead Technician at PSAV
Industry Events Services
Experience
PSAV  April 2015 - Present
PSAV  September 2013 - April 2015
Keurig, Incorporated  October 2012 - September 2013
Full Sail University  July 2011 - July 2012
Spark - Student Production Agency   July 2011 - July 2012
Fresh From Florida Parade   2011 - 2011
Walgreens  April 2008 - June 2010
Island Ink-Jet Associate Program   2007 - 2008
Cellulaire   2006 - 2007
Atento   2005 - 2006

Skills
Guitarist, Field Recording, Studio Recording, Audio Post Production, Audio Mixing, Pro Tools, Logic Pro, MaxMSP, FMOD, 60+ wpm typing speed, Video, Musicians, Live Sound, Dialogue Editing, Event Management, Professional Audio, Editing, MIDI, Reason, Audio Processing, Music Publishing, Music Industry, Final Cut Pro, Music Production, Audio Editing, Live Events, Film Production, OS X, Sound Design, After Effects, Video Editing, Songwriting, Camera, Sound, Guitar, Drums, Composition, Avid, Mastering, Film, Recording, Mac, iMovie, Video Production, Post Production, Videography, Social Networking, Entertainment, Audio Engineering, Music

Education
Full Sail University   2012 — 2013
Bachelor of Science (B.S.), Entertainment Business

Full Sail University   2010 — 2012
Associate of Science (A.S.), Recording Engineering

Universidad de Puerto Rico   2003 — 2006

Josefa Pastrana   2000 — 2003
High School, Accounting

Alejandra Wer Alejandra Wer Guatemala area Details
Alejandra Wer's Atento Experience 2012 - 2013
Job Maestra de inglés en Academia Europea
Industry Translation and Localization
Experience
Academia Europea  traductora juradaFREELANCEAugust 2013 - Present
Capgemini  May 2013 - January 2014
Atento   2012 - 2013

Skills
BPO, Workforce Management, Call Centers, Inbound Marketing, Outsourcing, Team Management, Team Leadership, English, Spanish, Microsoft Excel, Microsoft Office, Business Strategy, Business Intelligence, Negotiation

Education
Universidad de San Carlos de Guatemala
medicina veterinaria

Dabiela Mendes Santos Dabiela Mendes Santos United States Details
Dabiela Mendes Santos's Atento Experience January 2009 - March 2011
Job Previdência na Itaú Unibanco
Industry Human Resources
Experience
Itaú Unibanco  March 2011 - Present
Atento   January 2009 - March 2011
Delboni Auriemo   July 2006 - August 2008

Education
Anhanguera Educacional   2012 — 2014
Tecnologia em Gestão de Recursos Humanos, Gestão de Recursos Humanos, 7,0

Faculdade Anhanguera   2012 — 2014
Tecnólogo em Gestão de RH, Gestão de Recursos Humanos

Faculdade Anhanguera   2012 — 2014
Tecnólogo em Gestãop

Faculdade Anhanguera   2011 — 2014
Tecnologia em gestão de Recursos Humanos, RH

Ariana Mata Ariana Mata Mission, Texas Details
Ariana Mata's Atento Experience October 2012 - December 2012
Job Technical Care Specialist at TMobile
Industry Telecommunications
Experience
T-Mobile  October 2013 - Present
Atento   October 2012 - December 2012
Ticketmaster  June 2007 - July 2012

Skills
Communication Skills, Interpersonal Skills, Research and Planning, Organizational Skills, Management Skills, Group Communication, Conflict Management

Education
The University of Texas-Pan American   2009 — 2014
Bachelor of Arts (BA), Communication, General

Vivian Arismendiz Vivian Arismendiz Bronx, New York Details
Vivian Arismendiz's Atento Experience December 2007 - May 2010
Job Student at Laguardia Community College
Industry Government Relations
Experience
Atento   December 2007 - May 2010
American Airlines  February 2003 - March 2006

Education
Laguardia Community College   2011 — 2014
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

Emanuel Rolon Emanuel Rolon Puerto Rico area Details
Emanuel Rolon's Atento Experience October 2009 - August 2011
Job Brand Ambassador ★ Mobile Tech Enthusiast ✔ Sales ✔ Customer Satisfaction ✔
Industry Information Technology and Services
Experience
T-Mobile  September 2011 - Present
Atento   October 2009 - August 2011
St. James Security, Inc.   January 2007 - June 2008

Skills
Mobile Technology, Direct Sales, Retail Sales, Customer Satisfaction, CPNI, Security Operations, Cash Management, POS, Payment Systems, Written & Verbal..., Social Networking, PCI Standards, Sales Presentation..., Collections, Customer Service, Microsoft Office, Multitasking Skills

Education
Instituto de Banca y Comercio Inc   2008 — 2009
Diploma, Computer Systems Administration

William Rosario Perez William Rosario Perez Puerto Rico area Details
William Rosario Perez's Atento Experience February 2009 - August 2010
Job Customer Relation Manager at IKEA
Industry Retail
Experience
IKEA  July 2014 - Present
IKEA  February 2013 - July 2014
Self Employed  April 2012 - January 2013
Brenda Marrero & Associates/DDM Professional Leasing Services Inc   June 2011 - April 2012
Adecco Personnel Services  November 2010 - June 2011
Atento   February 2009 - August 2010
Gap Inc.  August 2003 - June 2008

Skills
Targeted Selection..., Kronos Timekeeping, ADP Payroll, Microsoft Office, Akken Recruiting..., Customer Service, Team Leadership, Employee Relations, HR Consulting, Recruiting Process, Training, New Hire Orientations, E-Verify, Talent Acquisition, Time Management, Internal Audit, Employee Files, File Management, Background Checks, Recruiting, Payroll, Human Resources, Interviews, Software Documentation, Employment Law, Benefits Administration, Organizational..., HR Policies, College Recruiting, Personnel Management, Onboarding, Job Descriptions, Temporary Placement, Call Centers, Analysis, Deferred Compensation, Succession Planning, Technical Recruiting, Labor Relations, Performance Management, Job Analysis, Workforce Planning, Talent Management, HRIS, Employee Engagement, FMLA, Hiring, Applicant Tracking..., Employee Benefits

Education
Inter-American University of Puerto Rico-Metropolitan Campus   2003 — 2008
BBA, Human Resources & Management

Carlos Barrantes Nevado Carlos Barrantes Nevado Miami/Fort Lauderdale Area Details
Carlos Barrantes Nevado's Atento Experience February 2012 - September 2014
Job Project Manager / Scrum Master
Industry Program Development
Experience
Atento   February 2012 - September 2014
Axpe Consulting   November 2010 - February 2012
Human Tech Consulting   September 2008 - November 2010
eConcept Consulting   May 2008 - September 2008
Jesús Usón Minimally Invasive Surgery Center - JUMISC   February 2006 - May 2008
EXACO Y DOPEX   November 2005 - February 2006
Atento España   February 2005 - November 2005

Skills
Gestión de equipos, Dirección y gestión de..., Liderazgo, Metodologías Ágiles, ITIL, Scrum, Project Management, TFS, Administración y..., .NET, C#, Aplicaciones Web, Dirección y desarrollo..., Gestión de proyectos, Inteligencia empresarial, Liderazgo de equipos, Metodologías ágiles, Microsoft SQL Server, Team Foundation Server, Visual Studio, Biblioteca de..., Desarrollo web, LUM, SQL, SDLC, Team Leadership, Management, Web Development, Business Intelligence, Leadership, Agile Methodologies, Web Applications

Education
Embassy English   2014 — 2015
Language Year Abroad, Long Term English Course

CampusMVP   2010 — 2011
Gestión de proyectos de software con Team System y Team Foundation Server, Gestión de proyectos de software con Team System y Team Foundation Server

Universidad de Extremadura   2001 — 2006
Ingeniería Técnica en Informática de Sistemas, Ingeniería Técnica en Informática de Sistemas

Luciano Nascimento Luciano Nascimento Vancouver, Canada Area Details
Luciano Nascimento's Atento Experience 1999 - 2000
Job Solution Developer
Industry Retail
Experience
Starbucks  January 2015 - May 2015
Target  July 2013 - August 2014
FedEx Ground  April 2012 - July 2013
IBM Global Services  2006 - 2010
PRODEB   2005 - 2006
ZCR   2004 - 2005
Iberdrola Empreendimentos do Brasil S.A.   2001 - 2003
Atento   1999 - 2000

Skills
Management, Leadership, Project Management, Business Intelligence, Logistics, Microsoft Project, Talent Management, Performance Management, Workflow Applications, Team Leadership, Java, Microsoft Excel, Oracle, UML, ITIL, Scrum, PowerPoint, SQL

Education
Kwantlen Polytechnic University   2010 — 2013
Diploma, Business Management, English, 2.70

Faculdade Ruy Barbosa   2000 — 2007
Bachelor, Computer Science

Brian Hernandez Brian Hernandez Winter Springs, Florida Details
Brian Hernandez's Atento Experience September 2005 - August 2006
Job Entrepeneur
Industry Consumer Services
Experience
Kubus LLC   April 2014 - October 2014
Integration Technologies Corp. (Intech)   May 2013 - March 2014
Alejandro Calvi's Office   August 2006 - May 2013
Atento   September 2005 - August 2006
Marcelo's Restaurant   June 2004 - August 2005
Romano's Macaroni Grill  June 2003 - April 2004

Skills
Customer Engagement, Customer Service, Self-starter, Leadership, Organization &..., Multi Tasking, Result Oriented, Hospitality, Bartending, Food & Beverage, Timely Decision Making, Highly Dedicated, Service Focused, Bilingual-English/Spanis..., Work Under Minimal..., Online Research, CompTIA Network+..., IT Project+, ITIL Certified, Exceeding Expectations, Microsoft Office, Strategic Planning, Team Leadership

Education
Universidad del Turabo   2003 — 2010
Bachelor of Arts (B.A.), Psychology

Global Institute   2013 — 2013
Certification, Bartending & Mixology

Alberto Pagan Alberto Pagan Marlborough, Massachusetts Details
Alberto Pagan's Atento Experience September 2010 - October 2013
Job Account Executive at NTS Direct; Account Executive at Paragon Communications
Industry Telecommunications
Experience
A.Pagan Personal Training   January 2013 - Present
NTS Direct  May 2014 - October 2014
Paragon Communications, Inc.   February 2014 - October 2014
Atento   September 2010 - October 2013

Skills
Avaya IP Telephony, Wholesale, Customer Service..., Personal Training, Direct Sales, Avaya, Inside Sales, Channel Partners, Product Knowledge, Call Centers, Sales, Customer Service, Telemarketing, Customer Retention, Sales Process, Mobile Devices, B2B, Technical Support, Solution Selling, Unified Communications, Contact Centers, Telephony, Account Management, CRM, VoIP, SIP Trunking, Wireless, Cold Calling, SIP, Broadband, Avaya Technologies, Telecommunications, Networking, Cisco Technologies

Education
Quinsigamond Community College   2014 — 2016
Associate of Science (A.S.), Business Administration and Management, General

Huertas Junior College   2011 — 2012
CPT, Physical Fitness Technician

Luis Alberto Diaz Soto Luis Alberto Diaz Soto Guatemala area Details
Luis Alberto Diaz Soto's Atento Experience June 2012 - Present
Job Customer service representative at Atento
Industry Information Services
Experience
Atento   June 2012 - Present
Digitex  August 2010 - February 2012

Skills
First Aid, Computer Hardware, Self Management, Problem Solving

Education
Universidad de San Carlos de Guatemala   2014 — 2021
Bachelor of Business Administration (B.B.A.)

Milena Giunco Milena Giunco Greater New York City Area Details
Milena Giunco's Atento Experience August 2006 - July 2007
Job PR professional, writer, freelance editor.
Industry Publishing
Experience
Scholastic  August 2015 - Present
Scholastic  January 2015 - August 2015
Division of Humanities & Arts at CCNY   January 2015 - May 2015
Public Relations Student Society of America  April 2014 - February 2015
Scholastic  October 2014 - January 2015
DIRTT Environmental Solutions  July 2012 - August 2012
Auto Center Zeca   August 2007 - February 2008
Self-Employed  February 2002 - February 2008
Northern English & Espanol   September 2007 - December 2007
Atento   August 2006 - July 2007

Skills
Social Media, Microsoft Office, Blogging, Public Relations, Public Speaking, Creative Writing, Social Networking, Editing, English, Brazilian Portuguese, Customer Service, Writing, Leadership, Bilingual..., PowerPoint, Close Attention to..., Basic HTML, PC, Mac OS, Organizational..., Communication Skills, Intercultural..., Team Leadership, Student Leadership, Social Media Marketing, Microsoft Word, Event Planning, CisionPoint, Publicity Assistant, Press Releases, Pitching Ideas, BurellesLuce

Education
The City University of New York - The City College of New York   2013 — 2015
Bachelor’s Degree, Communications/Advertising and Public Relations, cum laude

Union County College   2010 — 2013
Associate of Arts (AA), Communications and Public Relations

Dali Mancia Dali Mancia Toronto, Canada Area Details
Dali Mancia's Atento Experience July 2007 - October 2008
Job InStore Marketing Associate at Hudson's Bay Company
Industry Retail
Experience
Hudson's Bay Company  December 2013 - Present
Penya Blaugrana de Toronto (non-profit association)   July 2013 - Present
Sears Canada  March 2013 - December 2013
Sears Canada  January 2013 - March 2013
Sears Canada  September 2012 - January 2013
Sears Canada  November 2010 - November 2012
Tim Hortons  September 2009 - November 2010
Telefónica  October 2008 - February 2009
Atento   July 2007 - October 2008
Atento   July 2005 - June 2007

Skills
Customer Service, Marketing Research, PowerPoint, Microsoft Excel, Microsoft Word, Merchandising, Data Analysis, Project Management, COPC, Team Leadership, Flexibility

Education
George Brown College   2009 — 2013
Marketing Major, Marketing

Monica Souza Lima Monica Souza Lima Stamford, Connecticut Details
Monica Souza Lima's Atento Experience February 2003 - February 2004
Job QA/Business Analyst
Industry Information Technology and Services
Experience
HCPA - Hospital de Clínicas de Porto Alegre  March 2012 - August 2012
e-Core  August 2010 - January 2012
Stefanini  September 2009 - August 2010
e-Core  September 2008 - September 2009
e-Core  April 2006 - September 2008
Service IT Solutions   February 2004 - April 2006
Atento   February 2003 - February 2004

Skills
Testing, Usability Testing, Test Planning, Java, SQL, Oracle SQL, Oracle E-Business Suite, MySQL, Quality Center, Quality Assurance, Software Quality..., HTML, HTML + CSS, QTP, JIRA, Confluence, Troubleshooting, Hardware Support, Test Automation, Manual Testing, User Acceptance Testing, System Testing, Test Management, Recommender Systems, Redmine, PostgreSQL, Oracle, Scrum, Agile Methodologies, Regression Testing, PL/SQL, RUP, Selenium, CMMI, UML, Databases

Education
Pace University   2013 — 2016
Master of Science (M.S.), Information Systems - Paths: Information Security and Project Management

Pontifícia Universidade Católica do Rio Grande do Sul / PUCRS   2005 — 2012
Bachelor of Science (BSc), Information Systems, B+ GPA: 3.25

Jose Martinez A+ MCP, Network + Jose Martinez A+ MCP, Network + Puerto Rico area Details
Jose Martinez A+ MCP, Network +'s Atento Experience February 1999 - July 2005
Job IT Manager Network & Security CCTV Alarm
Industry Computer Networking
Experience
Capitol Security   February 2012 - Present
It Sec Data   August 2006 - January 2011
Atento   February 1999 - July 2005

Skills
Windows Server, Active Directory, VMware, Virtualization, Microsoft SQL Server, Cisco Technologies, DNS, Network Administration, DHCP, Windows, Microsoft Exchange, Servers, TCP/IP, Network Security, Linux, IT Service Management, IT Operations, IT Solutions

Education
Universidad del Turabo   1998 — 2002
Bachelor's degree, Computer Science

Huertas Junior College   1997 — 1998
Grado Associado, Technical of Computer

Marvin Cano Marvin Cano Guatemala area Details
Marvin Cano's Atento Experience 2000 - 2004
Job Account Sales Engineer GuatemalaEl Salvador at Rockwell Automation
Industry Industrial Automation
Experience
Rockwell Automation  August 2012 - Present
Rockwell Automation  June 2011 - August 2012
Motores Eléctricos de Guatemala (ABB Channel Partner)   May 2007 - May 2011
Ingenio Santa Ana  February 2005 - May 2007
Atento   2000 - 2004

Skills
Problem Solving, Analytical Skills, Sales, Technical Support, Electrical Engineering, Power Generation, Electric Power, Industrial Networks, Automation, Generators, Variable Frequency..., Allen Bradley, Allen-Bradley, PLC, Process Control

Education
Universidad de San Carlos de Guatemala   1997 — 2005
Ingenieria Electrica

Colegio San José de Los Infantes   1995 — 1996
Bachiller en Ciencias y Letras

Ana Vallejo Ana Vallejo Miami/Fort Lauderdale Area Details
Ana Vallejo's Atento Experience 1992 - 1998
Job Real Estate Sales Associate en Capital Int´l Realty
Industry Telecommunications
Experience
Capital Int´l Realty   June 2012 - Present
Amper, S.A. - eLandia Corp   September 2011 - April 2012
Amper, S.A. - eLandia Corp   December 2010 - September 2011
Amper, S.A.   February 2010 - December 2010
Amper, S.A.   February 2008 - February 2010
Amper, S.A.   2006 - 2008
TPI Brasil   1999 - 2005
TPI - Páginas Amarillas   1998 - 1999
Atento   1992 - 1998
PwC  June 1987 - June 1992

Education
Universidad Complutense de Madrid   1983 — 1988
CCEE y EE, Auditoría

Juan Carlos Pulido Juan Carlos Pulido Miami, Florida Details
Juan Carlos Pulido's Atento Experience June 2008 - October 2010
Job Real Estate Specialist at Parinvest Asset Management Inc.
Industry Real Estate
Experience
Parinvest Asset Management Inc   May 2013 - Present
Keller Williams Realty  May 2011 - April 2013
Atento   June 2008 - October 2010
Atento   May 2006 - May 2008
Atento   December 2004 - May 2006
Atento   June 2004 - December 2004
Accenture  February 2001 - August 2002
Colgate Palmolive  April 1999 - May 2000
Pérez Companc S.A.   January 1998 - February 1999

Skills
Budgets, Outsourcing, Training, Management, Mergers, Marketing, Real Estate, New Business Development, Financial Analysis, Sales, Recruiting, Project Management, Mergers & Acquisitions, Business Planning, Business Strategy, Negotiation, Analysis, Finance, Start-ups, Strategic Planning, Contract Negotiation, CRM, Selling, Human Resources, Account Management, Business Development, Pricing

Education
Boston University   1996 — 1997
MSAS, Business Administration, Concentration in Multinational Commerce

Universidad Metropolitana (VE)   1990 — 1995
B.S., Business Administration, Management and Finance

Colegio San Ignacio de Loyola   1978 — 1989

Alan Bracamonte Alan Bracamonte Orlando, Florida Details
Alan Bracamonte's Atento Experience December 2011 - December 2012
Job
Industry Public Relations and Communications
Experience
The Walt Disney Company  April 2013 - Present
Televisa  December 2012 - April 2013
Atento   December 2011 - December 2012
Banco de Alimentos de Hermosillo, I.A.P.   March 2009 - December 2010
TV Azteca Sonora   January 2008 - December 2008

Skills
Corporate Communications, Internal Communications, Publicity, Entertainment, Strategic Planning, Digital Media, Television, Digital Marketing, Social Media, Public Relations, Social Media Marketing, New Media, Marketing Communications, Media Relations, Digital Strategy, Blogging, Strategic Communications, Advertising, Facebook, Event Management, Spanish-speaking, Corporate Branding

Education
Disney University   2013 — 2013
Corporate Communications, General Studies

Universidad de Sonora   2004 — 2009
Bachelor of Science (B.S.), Communication and Media Studies

Instituto Tecnológico y de Estudios Superiores de Occidente, A.C.   2007 — 2007
Associate's degree, Organizational Communication, General

Alejandro Reynal Alejandro Reynal Miami/Fort Lauderdale Area Details
Alejandro Reynal's Atento Experience October 2011 - Present
Job CEO | Global BPO CRM Solutions | International Business | Corporate Strategy | M&A | IPO & Public Company Management
Industry Outsourcing/Offshoring
Experience
Atento   October 2011 - Present
Telefonica  January 2011 - October 2011
Atento   January 2008 - December 2010
Atento   November 2004 - December 2007
Atento   July 2000 - October 2004
Gap Inc.  May 1999 - August 1999
The Coca-Cola Company  July 1994 - July 1998

Skills
Business Strategy, Business Development, Strategy, Leadership, Management, Strategic Planning, Telecommunications, Outsourcing, Team Leadership, Start-ups, Negotiation, Business Planning, Marketing, New Business Development, Management Consulting, BPO, Marketing Strategy, Corporate Development, Entrepreneurship, E-commerce, Information Technology..., Public Companies, Private Equity, IPO, CEO, Latin America, CRM

Education
Harvard Business School   1998 — 2000
Master of Business Administration (MBA), General Management

Georgia Institute of Technology   1994 — 1995
Master of Science (MS), Mechanical Engineering

Georgia Institute of Technology   1990 — 1994
Bachelor of Science (BS), Mechanical Engineering

Viviane Rivera Viviane Rivera Washington D.C. Metro Area Details
Viviane Rivera's Atento Experience December 2003 - November 2004
Job Mentora College
Industry E-Learning
Experience
Mentora College  August 2014 - October 2014
Organization of American States  June 2012 - August 2012
OAS – Organization of American States   June 2012 - August 2012
Reaval Advogados   July 2007 - September 2009
Reaval Cobrancas   2007 - 2009
MICROPRECS EUROS   October 2006 - March 2007
Atento   December 2003 - November 2004

Skills
Microsoft Office, Spanish, Microsoft Excel, PowerPoint, Outlook, Brazilian Portuguese, Team Management, Team Leadership, Financial Reporting, Financial Analysis, Oracle Reports, Operating Budgets, Financial Accounting

Education
Washington Adventist University   2012 — 2015
Master, Public Administration

Harriet Fulbright College   2011 — 2012
ESOL

Montgomery College   2010 — 2011
ESOL, English

Faculdades Integradas Renascença- UNIESP- Sao Paulo - Brazil
Bachelors of Science, Business Administration

Aitza Principe Aitza Principe Puerto Rico area Details
Aitza Principe's Atento Experience January 2004 - April 2009
Job Internet Marketing
Industry Online Media
Experience
Empower Network, LLC  August 2012 - Present
Macy's  November 2013 - July 2014
ViSalus  November 2012 - April 2014
Atento   January 2004 - April 2009
Kmart Corporation  September 2003 - October 2004
Burger King Corporation  September 2002 - August 2003

Skills
Coaching, Leadership Development, Public Speaking, Team Building, Change Management, Executive Coaching, Strategic Planning, Personal Development, Organizational..., Microsoft Office, Teaching, Customer Service, Training, Project Management, Management Consulting, Marketing Strategy, Social Networking, Social Media Marketing

Education
Universidad del Sagrado Corazón   2004 — 2009
Bachelor's degree, Telecomunications

Rancocas Valley High School   2002 — 2003
High school

ANA DE LOURDES COLON ANA DE LOURDES COLON Orlando, Florida Area Details
ANA DE LOURDES COLON's Atento Experience January 2008 - April 2010
Job Clinical Pharmacy Unit Representative at MMM Holdings Inc
Industry Health, Wellness and Fitness
Experience
MMM Holdings Inc  April 2013 - Present
RUIZ BELVIS COMMUNITY PHARMACIES   September 2012 - March 2013
Kmart Corporation  January 2012 - September 2012
Atento   January 2008 - April 2010
Walgreens  March 2008 - September 2008

Skills
Pharmacy, Sales

Education
Huertas Junior College   2007 — 2009
Associate's degree, Pharmacy Technician/Assistant

Columbia Centro Universitario-Caguas   2005 — 2006
Associate's degree, Management Information Systems, General

Luis Alberto Leal Conde Luis Alberto Leal Conde Guatemala area Details
Luis Alberto Leal Conde's Atento Experience February 2008 - July 2009
Job Web designer and media at TIMWE
Industry Internet
Experience
TIMWE  August 2014 - Present
BrokersWeb, a Vantage Media Product   October 2010 - August 2014
Intermodel International Group   January 2009 - October 2010
Atento   February 2008 - July 2009

Skills
Adobe Creative Suite, Microsoft Office, Cinema 4D, HTML, CSS, Corel Draw, Video Editing, Photography, Social Media, Web Design, WordPress, User Experience, SEO, Dreamweaver, Graphics, JavaScript

Education
Universidad Galileo   2006 — 2009
design and comunication

Jamille Carrasquillo Astacio Jamille Carrasquillo Astacio United States Details
Jamille Carrasquillo Astacio's Atento Experience June 2005 - July 2006
Job Desempleada en Estudiante a tiempo completo
Industry Government Administration
Experience
Estudiante a tiempo completo   January 2013 - Present
Senado de PR   August 2010 - December 2012
Atento   June 2005 - July 2006

Skills
Public Speaking, Social Media, Team Leadership, Marketing Strategy

Education
Universidad del Turabo   2009 — 2014
Bachelor of Business Administration (B.B.A.), Student Actuality

Softek   2006 — 2006
Microsoft, Computer Programming/Programmer, General

Elizabeth Chanquía, Lic. MBA Elizabeth Chanquía, Lic. MBA Miami/Fort Lauderdale Area Details
Elizabeth Chanquía, Lic. MBA's Atento Experience 2006 - 2007
Job SR Specialist in Strategic Marketing & Sales
Industry Management Consulting
Experience
VIP Consulting & Solutions   July 2005 - Present
Universidad del Salvador  2009 - Present
Dodecaedro   January 2012 - September 2013
AXON Training   2005 - 2013
Susana Silberberg & Asociados   2011 - 2012
Microsoft Corporation  2011 - 2012
PROAXION Marketing   2010 - 2012
Telesma ARGENTINA S.A. (MGI Accusys Technology Group)   2009 - 2010
Intcomex Argentina SRL   June 2007 - March 2009
Atento   2006 - 2007

Skills
Marketing, Marketing Strategy, Competitive Marketing..., Marketing Communications, Marketing Campaigns, Market Research, Marketing Consulting, Strategic Planning, Event Marketing Strategy, B2B Marketing Strategy, Sales&Marketing, Sales Growth, Sales Management..., Sales Management..., Sales Workshops, Product Management, Negotiation, Channel Account..., Channel Developer, Project Management, Business Development, Business Alliance..., Business Development..., Channel Partner..., Channel Partner..., Team Leadership, Forecasting, IT Industries, Banking & Financial..., Hardware & Software, Training Packages, Automotive, Arquitectura Comercial..., Profesora Universitaria..., Capacitadora en..., Start-ups, Team Building, Team Management, CRM, Outsourcing, Security, Management, SAP, Business Planning, Leadership, Entrepreneurship, Information Technology, Campaigns, Competitive Analysis, Business Strategy

Education
Universidad del Salvador   2006 — 2007
MBA State University of New York, in Marketing Management / Business Schools, Maestria en Administración de Negocios con Orientación en Direccion de Marketing

Universidad de Belgrano   2005 — 2005
Posgrado, en Marketing Estrategico

Universidad Abierta Interamericana   2002 — 2005
Licenciatura, en Comercializacion

Goethe Institut   1996 — 1999
4to año de idioma aleman Nivel INTERMEDIO, Idioma Aleman

Alex Vidal Alex Vidal Miami/Fort Lauderdale Area Details
Alex Vidal's Atento Experience June 2014 - Present
Job
Industry Computer Software
Experience
Atento   June 2014 - Present
Microsoft  July 2012 - June 2014
Microsoft  July 2008 - June 2012
Microsoft  July 2006 - July 2008
Microsoft  July 2004 - July 2006
Microsoft  April 2003 - June 2004
Microsoft  July 2000 - March 2003
Microsoft  July 1998 - July 2000
Microsoft  August 1996 - July 1998
Microsoft  August 1995 - July 1996

Skills
Cross-functional Team..., People Management, Strategic Planning, Business Planning, Change Management, P&L Management, Forecasting, Problem Solving, Organizational Agility, Solution Selling, Customer Segmentation..., Business Impact Analysis, Process Optimization, People Development, Goal Setting, Action Oriented, Driving Results, Program Management, Management, Enterprise Software, Sales Process, Strategy, Marketing Strategy, Go-to-market Strategy, Selling, Cloud Computing, Channel Partners, Software Industry, Pre-sales, Sales Enablement, SaaS, Partner Management, Business Alliances, Demand Generation, Project Planning, Sales Operations, Product Marketing, Product Management, Project Portfolio..., Direct Sales, Strategic Partnerships, Analytics, Multi-channel Marketing, Start-ups, Strategic Alliances, Professional Services, Business Intelligence, Sales, Complex Sales, CRM

Education
Fundacao do Cabral   2001 — 2001
In house MBA

Northeastern University   1988 — 1992

Dimaris Marrero Dimaris Marrero Puerto Rico area Details
Dimaris Marrero's Atento Experience 2002 - 2007
Job Mortgage Loan Originator at Preferred Mortgage PR
Industry Financial Services
Experience
Preferred Mortgage  2007 - Present
Preferred Mortgage PR   2007 - Present
Atento   2002 - 2007
Primerica  1998 - 2002

Skills
Credit, Loan Origination, Loans, Microsoft Excel, Mortgage Banking, Mortgage Lending, Refinance, Government Loans, Mortgage Underwriting, Reverse Mortgages, VA loans, Residential Mortgages, USDA, FHA Financing, VA Loans

Education
Universidad de Puerto Rico   1996 — 2001
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General

Omar Pimentel Omar Pimentel United States Details
Omar Pimentel's Atento Experience November 2014 - Present
Job Computer Hardware Professional
Industry Computer Hardware
Experience
Atento   November 2014 - Present
Self-employed  March 2012 - May 2014
El Día Directo   March 2009 - June 2009

Skills
Graphic Design, Photography, Computer Repair, Customer Service, warehouse, Teacher Assistant, Call Centers

Education
Universal Career Community College Inc   2009 — 2009
Computers, Computer Installation and Repair Technology/Technician

Instituto Cultural Dominico-Americano   1999 — 2002
Advanced English, English, Certification

Universidad del Turabo
Bachelor of Arts (BA), Graphic Design

Humberto Silvestre Humberto Silvestre Miami/Fort Lauderdale Area Details
Humberto Silvestre's Atento Experience April 2009 - September 2009
Job Owner at SneakerTruper
Industry Information Technology and Services
Experience
SneakerTruper   June 2006 - Present
IBM  October 2014 - March 2015
IBM  March 2013 - October 2014
IBM  July 2012 - March 2013
American Recruiting & Consulting Group  April 2011 - July 2012
Sil Sil enterprises   January 2002 - July 2011
The Infamous Magazine   2010 - 2011
Atento   April 2009 - September 2009

Skills
Business Development, Leadership, Management, Recruiting, Strategic Planning, Account Management, Sales, Networking, SaaS, Solution Selling, CRM, Team Leadership

Education
Drexel University - College of Business and Administration   2008 — 2011
BA, International Business and Economics

Miami Dade College   2006 — 2008
AA, Operations Management

Ilham Allouchi Lortie Ilham Allouchi Lortie Montreal, Canada Area Details
Ilham Allouchi Lortie's Atento Experience April 2001 - June 2004
Job Adjointe Administrative chez Shaw Direct
Industry Telecommunications
Experience
Shaw Communications  August 2009 - Present
HEC Montreal  2008 - 2010
Star Choice Communications  April 2007 - July 2009
Shaw Direct  June 2006 - March 2007
Shaw Direct  March 2005 - May 2006
Atento   April 2001 - June 2004

Skills
Expérience client

Education
   2007 — 2010
Certificat, Gestion des ressources Humains

   2004 — 2005
Certificat, Anglais

   1994 — 1998
Licence, Droit Privé

Rebecca Lantrip Rebecca Lantrip Louisville, Kentucky Area Details
Rebecca Lantrip's Atento Experience October 2006 - October 2008
Job Field Technician at Sagester Associates Group
Industry Information Technology and Services
Experience
Sagester Associates Group, Inc.   March 2014 - Present
Tampa Language Center   April 2010 - March 2014
Atento   October 2006 - October 2008
NSL Plus School of Languages   2006 - 2008
San Juan Marriott  2005 - 2006
The Coca-Cola Company  2004 - 2005
BIC Graphic USA  February 1999 - July 2003
BIC Graphic USA  April 1995 - February 1999
BIC Graphic USA  April 1992 - April 1995

Skills
MCDST, Call Center..., Avaya Site..., CMS, NICE Call Recording, Avotus, Technical Support, Operating Systems, IT Management, Network Administration, Active Directory, Technical Writing, Microsoft Office, Account Management, IT Operations, Windows, Windows Server, IBM AS/400, Help Desk Support, Computer Hardware, Cabling, Backup & Restore, Ghost Imaging, Microsoft Exchange, Information Technology, Switches, Troubleshooting, System Administration, Software Documentation, Software Installation, Management, Call Centers, Storage, Networking, Hardware, Customer Service, Windows 7, Citrix, Group Policy, DHCP, Servers, Microsoft Technologies, Hardware Support, System Deployment, Service Desk, Windows Vista

Education
Eckerd College
Bachelor of Arts (BA), Information Systems

Alexandra Morant Alexandra Morant United States Details
Alexandra Morant's Atento Experience March 2010 - August 2011
Job Estudiante en Escuela Hotelera de San Juan
Industry Food & Beverages
Experience
autoautoexpreso   August 2011 - February 2012
Atento   March 2010 - August 2011

Skills
Bilingual-English/Spanis..., Rapid Learning, Cooking, Love to Cook, Ethics, Humanities, Baking

Education
Escuela Hotelera de San Juan   2013 — 2014
certificado en panaderia y reposteria internacional, pasteleria

Universidad de Puerto Rico   2008 — 2010

Juan Carlos Félix Gomez Juan Carlos Félix Gomez Providence, Rhode Island Area Details
Juan Carlos Félix Gomez's Atento Experience February 2008 - October 2012
Job CCC Retail Team Manager
Industry Banking
Experience
Santander Consumer USA Inc.  January 2015 - Present
Doral Financial Corporation  May 2014 - January 2015
Doral Bank  August 2013 - May 2014
Atento   February 2008 - October 2012

Skills
Banking, Mortgage Banking, Commercial Banking, Call Centers, Customer Service, Team Leadership, Customer Satisfaction, Training, Análisis de crédito, Process Improvement, Servicio de atención al..., Banca, Gestión y motivación de..., Centro de llamadas

Education
Universidad Autónoma de Santo Domingo   1999 — 2005
Bachelor's degree, Business Administration and Management, General

Universidad Autonoma de Santo Domingo   1998 — 2005
Bachelor's degree, Administración y gestión de empresas, general

yomar viera ortiz yomar viera ortiz Puerto Rico area Details
yomar viera ortiz's Atento Experience January 2006 - March 2008
Job Ambassador at Macy's
Industry Consumer Services
Experience
Macy's  November 2013 - Present
ViSalus  December 2012 - Present
Tai Shoes, Bags & More   July 2009 - March 2012
Tai Shoes, Bags & More   July 2009 - March 2012
Nazareno Services Inc   April 2008 - January 2009
Atento   January 2006 - March 2008

Skills
Engaging Public Speaker, Motivational Speaking, Network Marketing, Workshop Facilitation, Lifestyle Coaching, Great Motivator, Professional Mentoring, Presentation Coaching, Entrepreneurship, Emotional Intelligence, Direct Sales, Web Marketing, Sales Presentations, Fitness, Entrepreneurship..., Sales Management, Sales Operations, Sales Process, Customer Satisfaction, Customer Service, Customer Retention, Customer Support, Operations Management, Team Management, Team Leadership, Teamwork, Telecommunications, Telemarketing, Home Based Business, Business Networking, Small Business, Network Marketing..., Leadership Development, Attraction Marketing, Affiliate Marketing, Organizational..., Coaching, Social Networking, Referral Network

Education
EDIC College   2000 — 2002
Associate's degree, Medical secretarial with medical billing plans

Colegio Bautista de Gurabo
High School

Adrian Otero Vila Adrian Otero Vila Portland, Oregon Details
Adrian Otero Vila's Atento Experience September 2005 - September 2005
Job Computer Engineer
Industry Computer Software
Experience
Aruba Networks  September 2014 - Present
Castle Rock Associates  December 2013 - September 2014
Trabe Soluciones   May 2013 - July 2013
Vector Software  December 2012 - May 2013
Trileuco Solutions   May 2012 - October 2012
Inditex  September 2010 - May 2012
Trabe Soluciones   June 2008 - August 2010
Tecnocom  November 2007 - June 2008
Hospedaxes   June 2007 - November 2007
Atento   September 2005 - September 2005

Skills
Java Enterprise Edition, Eclipse, Hibernate, Tomcat, JavaScript, MySQL, Struts, UML, Web Applications, PHP, E-commerce, WebSphere Application..., DB2, Open Source, Web 2.0, Grails, Spring, Maven, JSP, Design Patterns, Web Services, Ruby on Rails, jQuery

Education
Universidad de A Coruna   2000 — 2007
Ingeniero Informático

Conservatorio Profesional de Música Cántiga   1994 — 2004
Piano degree

Sandra Sosa Sandra Sosa San Antonio, Texas Area Details
Sandra Sosa's Atento Experience April 2012 - Present
Job Nearshore Executive Assistant
Industry Outsourcing/Offshoring
Experience
Atento   April 2012 - Present
HomeVestors  May 2005 - April 2012
Cardenas Development Co., Inc.   January 1995 - April 2005

Skills
Customer Service, Office Administration, Microsoft Excel, Microsoft Word, Office Management, Microsoft Office, PowerPoint, Administrative..., Payroll, Lotus Notes, Customer Satisfaction, Data Entry, Real Estate, Spreadsheets, Human Resources, Access, Time Management, Administration, Training, Invoicing, Management, Team Management, Administrative..., CRM, Team Leadership

Education
St. Mary's University   2014 — 2016
Bachelor's Degree

Northwest Vista College
Associate of Arts (A.A.)

University of Texas at Brownsville

Mauricio Davila Mauricio Davila Miami/Fort Lauderdale Area Details
Mauricio Davila's Atento Experience 2000 - 2002
Job CFO Latin America at Converse (Nike Group)
Industry Retail
Experience
Converse  July 2015 - Present
Concacaf  January 2015 - June 2015
Dufry  December 2013 - September 2014
Dufry  August 2011 - December 2013
Dufry  January 2009 - August 2011
Dufry  May 2007 - January 2009
American Airlines  January 2003 - May 2007
Atento   2000 - 2002

Skills
Financial Reporting, Operations Management, New Business Development, Business Strategy, Multi-channel Retail, Cultural Diversity, Luxury Goods, Budgets, Strategic Planning, Forecasting, Financial Analysis, Microsoft Excel, Project Bidding, Business Planning, Cross-functional Team..., Strategic Leadership, Finance, Mergers & Acquisitions, Managerial Finance, Financial Modeling, Strategic Consulting, Business Process..., Corporate Finance, Hyperion Enterprise, Sports Leagues, Analysis, Multicultural Education, Team Building, Financial Planning, Team Leadership, Airports, Cruise Lines, Accounting, Bid Strategy, Government Relations, PowerPoint, Hyperion HFM, Essbase, Strategy, Contract Negotiation, Project Management, Negotiation, Leadership, Business Development, Change Management, Due Diligence, Internal Controls, Retail

Education
University of Miami   2000 — 2003
Master of Business Administration (M.B.A.), Finance, General

Colegio de Estudios Superiores de Administración   1993 — 1997
Bachelor's Degree, Business Administration and Management, General

Gimnasio Campestre
High School

Daniel Eduardo Torres Pinzón Daniel Eduardo Torres Pinzón Greater Boston Area Details
Daniel Eduardo Torres Pinzón's Atento Experience 2007 - 2007
Job MBA l Ms. Fin l BBA l Strategy l Human Resources l Finance l Compensation
Industry Financial Services
Experience
Millicom International Cellular (Tigo)   March 2013 - August 2014
Millicom  December 2011 - February 2013
Novo Cafe Restaurante   January 2009 - September 2012
Citibank Colombia  September 2009 - December 2011
Atento   2007 - 2007

Skills
Finance, Human Resources, Business, Microsoft Applications, Business Ethics, Professional Ethics, Project Management, Six Sigma, Negotiation, Corporate Finance, Microsoft Office, Strategy, Strategic Planning, Analysis, Management, Business Strategy, Leadership, Team Leadership

Education
Hult International Business School   2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.49/4

Universidad EAFIT   2011 — 2014
Masters in Financial Administration, Finance, General, 4.12/5

Universidad EAFIT   2011 — 2012
Finance Specialist, Finance, 4.16/5

Universidad de Los Andes   2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Harvard Extension School   2015 — 2015
Sustainable Finance and Investments, Business Administration and Management, General

Leilany Rivera MBA Leilany Rivera MBA Puerto Rico area Details
Leilany Rivera MBA's Atento Experience 2009 - 2010
Job Directora de Desarrollo y Exalumnos at University of Puerto Rico
Industry Government Administration
Experience
University of Puerto Rico  September 2014 - Present
Kelly Healthcare Resources  May 2011 - May 2013
Atento   2009 - 2010
Centro de Diagnóstico y Tratamiento de Cayey   June 2007 - June 2009
RG Mortgage  August 2002 - May 2007

Skills
Hiring, Technical Recruiting, Staffing Industry, Employee Relations, Talent Acquisition, Onboarding, Interviewing, Talent Management, Recruiting, Interviews, Recruitment Advertising, Industrial Sector, Applicant Tracking..., Sourcing, Internet Recruiting, Staffing Services, Permanent Placement, Temporary Placement, Human Resources, New Hire Orientations, Job Fairs, Management, Temporary Staffing, Screening, Training, Contract Recruitment, Screening Resumes, College Recruiting, Benefits Negotiation, Executive Search, Resume Writing, Deferred Compensation, Workforce Planning, HRIS, HR Consulting, Benefits Administration, Employee Engagement, Job Descriptions, Employee Benefits, Performance Management, FMLA, Leadership, Program Management

Education
Universidad del Turabo   2002 — 2005
Master, Human Resources

Universidad de Puerto Rico   1996 — 2001
Bachelor, Business Administration

Academia la Milagrosa   1982 — 1996
High School diploma, General Studies

Shelimar Carrasquillo Almeda Shelimar Carrasquillo Almeda Puerto Rico area Details
Shelimar Carrasquillo Almeda's Atento Experience 2012 - 2012
Job health
Industry Hospital & Health Care
Experience
TeleMedik  September 2013 - Present
Atento   2012 - 2012

Education
Universidad del Turabo   2004 — 2008
Ciencias en la Salud

Sylvia Fox Sylvia Fox Pharr, Texas Details
Sylvia Fox's Atento Experience July 2011 - January 2013
Job Broadcast Journalism
Industry Broadcast Media
Experience
Atento   July 2011 - January 2013
Convergys  June 2009 - May 2011
Ticketmaster  July 2003 - June 2009

Skills
Social media, Team player, Highly organized, Photo editing and..., Fast learner, Fluent in Spanish, Advanced knowledge of..., Photography, Audio compact flash..., Creative, Reliable, Meets deadlines, Strong broadcast and AP..., Studio production, Valid Tx Driver's..., Social Media

Education
The University of Texas-Pan American   2005 — 2013
Bachelor's degree, Broadcast Journalism

John David Narvaez Portela John David Narvaez Portela Puerto Rico area Details
John David Narvaez Portela's Atento Experience July 2010 - December 2012
Job Military Admissions & Outreach Liaison at National University College Online
Industry Education Management
Experience
National University College- Online  December 2012 - April 2014
Atento   July 2010 - December 2012
National Contractors Renovations Llc.   August 2008 - February 2010

Skills
Building Relationships, Employee Training, Training, Interviews, Student Recruiting, Dependable Team Player, Admissions Counseling, Military Experience, Presentations, Stressful Situations, Recruitments, Military Liaison, Training Delivery, Conflict Resolution, Outsourcing, Retention Strategies, Retention Programs, Higher Education, Time Management, Timely Decision Making, Public Speaking

Education
Columbia Centro Universitario-Caguas   2010 — 2011
Bachelor of Business Administration (B.B.A.)

Jose L Cruz Carrasquillo Jose L Cruz Carrasquillo Puerto Rico area Details
Jose L Cruz Carrasquillo's Atento Experience 2001 - 2002
Job Field Operations Supervisor & Project Coordinator @ Neptuno Networks
Industry Telecommunications
Experience
Neptuno Networks, Inc   January 2005 - Present
Mobile Universe   2002 - December 2004
Atento   2001 - 2002

Education
University of El Turabo   2000 — 2002

University of El Turabo



F. Javier Ballesteros F. Javier Ballesteros Greater Atlanta Area Details
F. Javier Ballesteros's Atento Experience 2015 - 2015
Job Manager at Deloitte Consulting LLP
Industry Management Consulting
Experience
Deloitte  June 2011 - Present
Atento   2015 - 2015
Atento   2015 - 2015
Deloitte México  March 2005 - May 2011
IT Soluciones   April 2004 - March 2005
IMD Business Consulting   May 2003 - April 2004
Café de Tacuba   May 1998 - May 2000
Nestlé S.A.   January 1996 - May 1998

Skills
Management Consulting, Business Process, Business Process..., Project Management, Business Analysis, Analysis, Team Leadership, Mergers & Acquisitions, Strategic Planning, Financial Analysis, Investment Banking, International Business..., Business Consulting, Problem Solving, Changing Environments, Shared Services, Strategy

Education
Instituto Tecnológico Autónomo de México   2000 — 2002
MBA, Business

Texas A&M University   2001 — 2002
Master of Business Administration (MBA), Business Administration and Management, General, Exchange Program

UNIVERSIDAD IBEROAMERICANAMexico   1991 — 1996
BACHELOR OF SCIENCE, INDUSTRIAL ENGINEERING

Bruce Dawson Bruce Dawson Greater Denver Area Details
Bruce Dawson's Atento Experience April 2014 - Present
Job
Industry Information Services
Experience
Atento   April 2014 - Present
Sitel  November 2012 - March 2014
Stream Global Services  October 2008 - September 2012
Envysion  March 2008 - October 2008
TeleTech Holdings Inc.  2003 - 2008

Skills
SaaS, BPO, Outsourcing, Call Center, CRM, Account Management, Enterprise Software, Salesforce.com, Professional Services, New Business Development, Sales Management, Sales, Sales Operations, Business Development, Solution Selling, Analytics, Call Centers, Business Strategy, Cloud Computing, Contact Centers, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Satisfaction, Direct Sales, Executive Management, Lead Generation, Leadership, Management, Marketing, Operations Management, P, Process Improvement, Product Management, Program Management, Sales Process, Selling, Start-ups, Strategic Partnerships, Strategy, Team Management, Telecommunications, Vendor Management

Education
Denison University   1982 — 1986
BA, Psychology, Economics

Marcella Gadbem Marcella Gadbem San Francisco Bay Area Details
Marcella Gadbem's Atento Experience December 2005 - March 2008
Job Sr. Manager, Sales Center of Excellence PMO
Industry Information Technology and Services
Experience
Avaya  August 2015 - Present
Informatica  July 2014 - August 2015
Informatica  February 2013 - July 2014
Facebook  November 2012 - February 2013
SAP  November 2011 - November 2012
SAP  March 2008 - November 2011
Atento   December 2005 - March 2008
Cognos  2003 - 2005

Skills
SAP, Business Intelligence, ERP, Business Alliances, Demand Generation, Channel, Analytics, Sales Operations, Start-ups, Strategy, Business Objects, Management, Program Management, Business Process, CRM, Strategic Planning, Solution Selling, Enterprise Software

Education
Centro Universitário Ibero-Americano   2003 — 2007
Bachelor's degree, Foreign Affairs

Universidade de Alfenas   1998 — 2001
Pharmacy

Jamie Kissler Jamie Kissler Greater Minneapolis-St. Paul Area Details
Jamie Kissler's Atento Experience January 2010 - September 2011
Job Registered Medical Assistant at Center for Diagnostic Imaging (CDI)
Industry Medical Practice
Experience
Center for Diagnostic Imaging (CDI)   August 2015 - Present
Nix Health Care System  December 2014 - July 2015
Cardiac Center of San Antonio   September 2014 - October 2014
Wells Fargo Bank, N.A.   October 2012 - September 2014
Wells Fargo  September 2011 - September 2012
Atento   January 2010 - September 2011
Walmart  April 2007 - September 2009
OfficeMax  April 2006 - April 2007
Walmart  April 2003 - April 2006

Skills
Healthcare, Medical Terminology, HIPAA, Customer Service, Data Entry, Microsoft Office, Teamwork

Education
Sanford-Brown College-Dallas   2013 — 2014
Associate's degree, Medical/Clinical Assistant

Minneapolis Business College   2005 — 2006
Associate's degree, Graphic Design

Axel Pineda Axel Pineda Guatemala area Details
Axel Pineda's Atento Experience January 2014 - October 2014
Job Sales Support Manager Vivo
Industry Telecommunications
Experience
Point  April 2014 - Present
Atento   January 2014 - October 2014
Orbitz Worldwide  October 2013 - January 2014
Atento   March 2007 - December 2013

Skills
Finance, Sales, Management, Supply Chain Management, Creativity, Strategic Planning, Graphic Design, Accounting, Project Management, Photography, Web Design, Programming, Administración y...

Education
Guatemala   2014 — 2016
Master EFP

Guatemala   2014 — 2014
Posgrado International commerce and chain supply

Universidad de San Carlos de Guatemala   2008 — 2013
Licenciatura Business Management

Guatemala   2012 — 2012
Stock Market Diploma

Guatemala   2009 — 2012
Licenciatura Design and Communication

Guatemala   2008 — 2010
Professional Photography diploma

Guatemala   2007 — 2009
Tecnico degree Graphic Design

Guatemala   2006 — 2007
College (program and computer skills)

Gisela Rivera Gisela Rivera Puerto Rico area Details
Gisela Rivera's Atento Experience January 2012 - October 2014
Job Executive Customer Relations
Industry Telecommunications
Experience
T-Mobile  September 2014 - Present
Atento   January 2012 - October 2014
Atento   September 2009 - January 2012

Skills
Call Centers, Performance Management, Customer Satisfaction, Human Resources, Customer Experience, Coaching, Avaya, Customer Retention, HR Policies, Process Improvement, Telecommunications, Microsoft Office, Troubleshooting, Outlook, Labor Relations, Technical Support, Microsoft Word, Customer Service, Leadership, Team Building

Education
Universidad del Turabo   2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

Universidad de Puerto Rico   2005 — 2009
Bachelor's degree, Psychology and Mental Health

Mónica Farfán, MD Mónica Farfán, MD West Palm Beach, Florida Area Details
Mónica Farfán, MD's Atento Experience October 2012 - Present
Job Occupational Health Physician
Industry Medical Devices
Experience
Atento   October 2012 - Present
Loma Verde S.A.C.   March 2011 - Present
Dirección de Salud Lima Sur   June 2011 - May 2012
Dos de Mayo National Hospital   January 2010 - December 2010

Skills
Planificación..., Microsoft PowerPoint, Microsoft Office, Microsoft Excel, Liderazgo de equipos, Asistencia sanitaria, Estrategia empresarial, Gestión de proyectos, Inglés, Investigación clínica, Investigación y..., Microsoft Word, Negociación, Servicio de atención al..., Trabajo en equipo

Education
Florida International University   2014 — 2015
Certificate of Risk Management in the Health Sector, Health Management

Universidad ESAN   2014 — 2015
PADE Health Management, Medicine

Universidad Científica del Sur   2012 — 2014
Master of Occupational Safety and Health Management

Universidad Ricardo Palma   2004 — 2010
Doctor of Medicine (M.D.), Medicine

Colegio Villa Maria La Planicie   1994 — 2003

Jorge Manuel Rosales Urizar Jorge Manuel Rosales Urizar Greater Boston Area Details
Jorge Manuel Rosales Urizar's Atento Experience December 2009 - May 2012
Job Business Consultant
Industry Mechanical or Industrial Engineering
Experience
Evolution Consulting Group   January 2014 - June 2014
Multigroup   July 2013 - November 2013
Clinicas Dentales Sonrie   June 2012 - June 2013
Atento   December 2009 - May 2012
Guatemala Exporters Association AGEXPORT  May 2008 - April 2009

Skills
Planificación..., Business Strategy, Team Leadership, Strategic Planning, Negotiation, SAP R/3, Microsoft Office, Coaching, Marketing Strategy, ITIL, Outsourcing, COPC, Team Management, Public Relations, SAP, Spanish, SAP MM, English, Telecommunications, Quality Assurance..., ISO 9000 Quality..., ISO 27000, Six Sigma

Education
Universidad Francisco Marroquín   1998 — 1998
Postgraduate Quality Assurance ISO 9000, Quality Assurance, Master Degree

Universidad Francisco Marroquin   1997 — 1998
Reengineering & Technologies of Assurance, Process & Quality Assurance, Master Degree

Universidad Francisco Marroquín   1997 — 1998
Management & Analysis of the Reliability, Process & Quality Assurance, Master Degree

Universidad de San Carlos de Guatemala   1989 — 1997
Industrial Engineering, Industrial Engineering, BS

Fernando de Lira Silva Fernando de Lira Silva Fullerton, California Details
Fernando de Lira Silva's Atento Experience February 2007 - May 2009
Job Engineer Student at Cal State Fullerton
Industry Telecommunications
Experience
Phonoway Soluções   February 2009 - October 2013
Atento   February 2007 - May 2009

Education
California State University-Fullerton   2014 — 2015
Bacharelado em Engenharia, Engenharia Elétrica e Eletrônica

Universidade Cruzeiro do Sul   2010 — 2015
Engineer's degree, Electrical and Electronics Engineering

SENAI Roberto Simonsen   2007 — 2009
Tecnico, Telecomunicações

Hachim Al Taleb , CCNP R-S, CCNA Security Certified, Hachim Al Taleb , CCNP R-S, CCNA Security Certified, Montreal, Canada Area Details
Hachim Al Taleb , CCNP R-S, CCNA Security Certified,'s Atento Experience January 2000 - February 2001
Job À la recherche de nouveaux défis
Industry Information Technology and Services
Experience
Looking for a new challenge  2015 - Present
Renaud-Bray  February 2014 - July 2014
La Coop fédérée   2010 - February 2014
Lavery, de Billy, LLP   2006 - 2009
Stikeman Elliott LLP  December 2005 - February 2006
Atento   January 2000 - February 2001

Skills
CCNP R&S Certified, CCNA Security Certified, CCNA R&S certified, CompTIA Network+..., CompTIA A+ Certification, Windows Server, VMware vSphere, VMware ESX, Active Directory, Virtualization, Microsoft Office, Cisco Technologies, Router Configuration, Cisco Routing &..., LAN Switching, Networking, Windows XP, Windows 7, Switch, VMware, Télécommunications, CCNA, TCP/IP, VPN, Administration réseau, DHCP, Serveurs, Firewalls, Sécurité réseau, Troubleshooting, Matériel informatique, Infrastructure, Formation, Sécurité, Réseau sans fil, Technologies Juniper

Education
TECCART   2008 — 2009
AEC, TECHNICIEN RÉSEAU CISCO CCNA

ÉMICA   2005 — 2006
DEP, TECHNIEN INFORMATIQUE

Concordia University   2003 — 2005
Golden key certification, Business/Economics

UQAM   2002 — 2004
Certificate in English, Advanced level

ÉCOLE SUPÉRIEURE DE GESTION   1992 — 1994
Master's degree in Business and Management.

ÉCOLE FRANÇAISE DES AFFAIRES (efa)   1990 — 1992
BTS en gestion et administration.

Baccalauréat en sciences expérimentales   1989 — 1990

Grace Rodas Grace Rodas Las Vegas, Nevada Details
Grace Rodas's Atento Experience 1999 - October 2000
Job front desk clerk at united brothers
Industry Gambling & Casinos
Experience
united brothers   2012 - Present
TACA  2006 - 2009
TACA  November 2000 - 2006
Atento   1999 - October 2000

Skills
Customer Service, Microsoft Office, Windows, Microsoft Excel, Outlook, Teamwork, PowerPoint, Problem Solving, Active Directory, Windows 7, Windows Server, Troubleshooting, Public Speaking, Computer Hardware, Windows XP, Call Centers, Technical Support

Education
Universidad Centroamericana 'José Simeón Cañas'   2004 — 2008
Bachelor of Business Administration (BBA), Human Resources Development

Colegio Externado de San Jose

Leo Martinez Leo Martinez Albany, New York Area Details
Leo Martinez's Atento Experience September 2006 - October 2007
Job Visual Communication & Creative Direction
Industry Public Relations and Communications
Experience
Outspoken Media  May 2015 - Present
MaxScholar   June 2013 - December 2014
Kenny Ho - Article Magazine   October 2011 - December 2012
RUSH Hair Ltd   January 2011 - November 2012
Philip Haynes Photography   October 2012 - October 2012
Alun Davies Art Direction   April 2012 - June 2012
Cultural Language Center RUGE   September 2009 - August 2010
Atento   September 2006 - October 2007
La Conga C.D.   July 2004 - August 2006

Skills
Social Media, Social Media Marketing, Fashion, Visual Styling, Marketing Communications, Blogging, English, Brand Design, Personal Branding, Public Relations, Public Speaking, Customer Service, Microsoft Office, Clothing Styling, Photoshop, Apparel, Project Management, Retail, Team Building, Marketing, Graphic Design, Photography, Editing, Management, Sales, Web Design, Creative Design, WordPress

Education
Hult International Business School   2010 — 2012
Bachelor of Arts (B.A.), Communication in the Creative Industries, GPA 3.57

Universidad Alejandro de Humboldt   2005 — 2007
Bachelor of Arts (B.A.), Advertising

Samuel Guadalupe Samuel Guadalupe Puerto Rico area Details
Samuel Guadalupe's Atento Experience February 2004 - February 2013
Job Customer Service at BestOption Healthcare
Industry Hospital & Health Care
Experience
BestOption Healthcare   March 2013 - Present
Atento   February 2004 - February 2013

Skills
Conflict Resolution, Computers, Multi Tasking

Education
Universidad del Turabo   2011 — 2013
Master of Public Administration (M.P.A.), Peace Studies and Conflict Resolution

Universidad del Turabo   2004 — 2011
Bachelor of Arts (B.A.), Criminal Justice and Corrections

Poliana Rocha Poliana Rocha Irvine, California Details
Poliana Rocha's Atento Experience June 1999 - January 2001
Job Independent Distributor and Wellness Coach at Herbalife
Industry Health, Wellness and Fitness
Experience
Herbalife  November 2012 - February 2015
Sitel  August 2011 - November 2011
LAN Airlines  December 2006 - October 2010
Policomp S.A.   February 2005 - November 2006
Vermont Serviços de Retaguarda Ltda.   January 2002 - December 2003
Tecplan Teleinformática S/C Ltda.   January 2001 - January 2002
Atento   June 1999 - January 2001

Skills
ITIL, Windows Server, Amadeus GDS, NICE Call Recording, Sales Operations, Call Center, COPC, Relationship Improvement, Customer Satisfaction, Customer Surveys, Call Centers, Microsoft SQL Server, Outsourcing, Management, Pre-sales, Sabre, Spanish, Training, Team Leadership

Education
Universidad de Las Américas
English, Spanish, Translations

Jose Luis Ramirez Jose Luis Ramirez San Antonio, Texas Details
Jose Luis Ramirez's Atento Experience 2009 - Present
Job Head of Business and Operation at Atento USA
Industry Outsourcing/Offshoring
Experience
Atento   2009 - Present
Atento   2007 - 2008
Atento   November 2006 - 2007
Atento   2001 - 2006

Skills
BPO, Workforce Management, Contact Centers, Outsourcing, Call Centers, Inbound Marketing, Business Development, Customer Satisfaction, Team Management, Customer Experience, VoIP, Team Leadership, Telemarketing, Management, Business Strategy, CRM, Telecommunications, Service Delivery, Avaya, IVR

Education
Centro de Estudios en Ciencias de la Comunicación, A.C.   1999 — 2004
Marketing

Abner Contreras Abner Contreras Puerto Rico area Details
Abner Contreras's Atento Experience April 2003 - June 2005
Job Especialista en Control de Documentos at Metropistas
Industry Transportation/Trucking/Railroad
Experience
Metropistas   October 2012 - Present
University of Puerto Rico  August 2006 - September 2009
Ethicon  June 2005 - June 2006
Atento   April 2003 - June 2005

Skills
Negotiation, Sales, Research, Marketing Communications, Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Project Management, Leadership, Team Building, New Business Development, Microsoft Word, PowerPoint, Account Management, Operations Management, Training, Project Planning, Business Strategy, Process Improvement, Marketing, Marketing Strategy, Interpersonal Skills, Interpersonal..., Interpersonal..., Interpersonal Leadership, Intercultural..., Intercultural Skills, Intercultural Relations, Intercultural Awareness, Intercultural Education, Lesson Planning, Space Planning, Access, Problem Solving, Collaborative Problem..., Behavioral Problems, Flexible Schedule, Flexible Approach, Employee Loyalty, Customer Loyalty...

Education
Universidad del Este   2014 — 2016
Master of Business Administration (M.B.A.), Project Management

Universidad de Puerto Rico   2003 — 2011
Bachelor of Education (B.Ed.), History

Escuela Superior Jose Campeche   2000 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates

Chris Carballo Chris Carballo Greater Boston Area Details
Chris Carballo's Atento Experience November 2004 - June 2008
Job [Job Seeker] Account Service Manager
Industry Marketing and Advertising
Experience
Commonwealth of Massachusetts  May 2015 - Present
J. Walter Thompson Worldwide  April 2009 - March 2014
OMD International  June 2008 - April 2009
Atento   November 2004 - June 2008

Skills
Advertising, Public Relations, Social Media Marketing, Social Media, Online Advertising, Marketing Communications, Social Networking, Digital Marketing, Integrated Marketing, Brand Management, Marketing Strategy, Marketing, Digital Strategy, Digital Media, Event Management, Management, Project Management, Strategy, Trends, Technology

Education
Bunker Hill Community College   2015 — 2015
Entrepreneurship, Business Administration and Management

Temple University   2014 — 2014
Intensive English Language Program

IUNP   2005 — 2009
Advertising, Marketing and Advertising, Bachelor

Alejandra Rivera-Santiago Alejandra Rivera-Santiago United States Details
Alejandra Rivera-Santiago's Atento Experience August 2014 - November 2014
Job Teleoperator at Atento
Industry Telecommunications
Experience
Atento   August 2014 - November 2014
Bufete Benny Frankie Cerezo   April 2009 - May 2010
Kay Jeweler's Outlet   May 2008 - March 2009
Broward College  March 2007 - May 2008
NSU Bookstore   September 2006 - March 2007

Skills
Microsoft Office, Sales, Microsoft Word, Administrative..., PowerPoint, Public Speaking, Research, Training, Event Planning, Team Building, Data Entry, Outlook, Customer Service

Education
Universidad del Turabo   2014 — 2017
Master of Arts (M.A.), Counseling Psychology

Universidad del Turabo   2010 — 2014
Bachelor of Social Sciences, Psychology

Rick Merson Rick Merson Greater New York City Area Details
Rick Merson's Atento Experience August 2014 - Present
Job Customer Service Executive | Operations | Outsourcing | Consulting | Strategy
Industry Outsourcing/Offshoring
Experience
Atento   August 2014 - Present
Verizon Wireless  May 2012 - June 2014
Customer Service Consultant   October 2011 - April 2012
Accenture  September 2009 - September 2011
Accenture  September 2006 - August 2009
Accenture  October 1999 - September 2006
Prism Communication Services   September 1998 - August 1999
AT&T Wireless  1991 - 1998
American Express  1986 - 1991

Education
Baruch College, City University of New York (CUNY)   1981 — 1986
MBA, Marketing

State University of New York at Albany   1975 — 1979
BA, Communications

Diego Vieira Diego Vieira Oklahoma City, Oklahoma Area Details
Diego Vieira's Atento Experience October 2003 - June 2006
Job Manager Operations at Kaya Inc
Industry Food & Beverages
Experience
Etsy, eBay, Amazon and MercadoLivre   March 2011 - Present
Kaya Inc   September 2012 - Present
Lotsa Noodles   December 2011 - December 2012
FDC Holdings   January 2010 - October 2011
Tecnologia Bancária S.A. - TECBAN   April 2007 - August 2009
Atento   October 2003 - June 2006
G&P Gennari & Peartree   January 2003 - August 2003
iLi Informatica Ltda   October 2001 - January 2003

Skills
IT Outsourcing, IT Operations, Strategic Thinking, Strategic Planning, Strategic Business, Negotiation, Business Resilience, ITIL, PMBOK, Troubleshooting, Remedy, Cisco devices, 3G, WiMAX, CDMA, Customer Service, Business Management, Frame Relay, ATM, Network Operations, Telecommunications, IT Service Management, Cisco Technologies, COBIT, BMC Remedy, Computer Network..., ATM networks, Management, Project Management, Routers, VoIP, MPLS, Operating Systems, Data Center, PMP, PMO, Strategy, Project Portfolio..., Mobile Devices, PMI, Wireless, Cross-functional Team..., Project Planning, Windows, Servers, TCP/IP, Networking, Agile Methodologies, VPN, E-commerce

Education
Ashworth College   2010 — 2014
2014, Business Administration

The Personal MBA: Business Training by Josh Kaufman   2011 — 2012
2011, Business Crash Course

Universidade Nove de Julho   2008 — 2008
2008, Master in Entrepreneurship

UniFIAM FAAM   2005 — 2008
2008, Communication - Radio and TV

Raphael Moreno Raphael Moreno Plano, Texas Details
Raphael Moreno's Atento Experience February 2010 - 2012
Job IT Support Analyst at Priority Pass
Industry Airlines/Aviation
Experience
Priority Pass  August 2015 - Present
Collinson Group   August 2015 - Present
Ericsson  November 2013 - Present
Atento   February 2010 - 2012

Education
Collin County Community College   2011 — 2013
major, Fine/Studio Arts, General, major

A.A Afonso

Claudia Carola Hernández Claudia Carola Hernández Guatemala area Details
Claudia Carola Hernández's Atento Experience March 2001 - July 2006
Job Coordinador Comercial Affinity en Cubierto Corredor de Seguros
Industry Insurance
Experience
Cubierto Corredor de Seguros   March 2011 - Present
ACE Group  February 2008 - February 2011
Atento   March 2001 - July 2006

Skills
Planificación..., Estrategia empresarial, Negociación, Estrategia, Aseguradoras, Gestión de riesgos, Ventas, Plan de negocio, Seguros generales, Creación y desarrollo...

Education
Universidad Galileo

Universidad de San Carlos de Guatemala

Iharabel Concepcion-Orozco Iharabel Concepcion-Orozco El Paso, Texas Details
Iharabel Concepcion-Orozco's Atento Experience January 2003 - November 2005
Job Army Wife en Fort Bliss, Texas
Industry Legislative Office
Experience
BIOS  February 2013 - March 2013
Congressman   April 2008 - December 2008
Menonita Hospital   March 2007 - June 2007
Atento   January 2003 - November 2005

Skills
• National Healthcareer..., • Good understanding..., • Excellent customer..., • Bilingual Spanish and..., •Computer skills in..., • Medical terminology..., • Ability to work with...

Education
Bell Institute of Occupational studies   2013 — 2013
Certification, Phlebotomy Technician

Instituto de Banca y Comercio Inc   2006 — 2007
Certification, Surgical assistant

Eloa Geromel Eloa Geromel Toronto, Canada Area Details
Eloa Geromel's Atento Experience March 2005 - November 2005
Job Customer Care Specialist
Industry Facilities Services
Experience
Brigholme Interiors Group  July 2014 - Present
The Global Group  April 2012 - July 2014
Colegio Singular   January 2007 - November 2010
Colegio Singular   May 2006 - December 2006
Atento   March 2005 - November 2005
American Cultural Center   January 2003 - January 2004

Skills
Internal Communications, Customer Service, Marketing, International Relations, Administrative..., Business Planning, Educational Leadership, Communication, Customer Retention, Furniture, Interpersonal Skill, Order Management, Project Planning, Key Account..., Manage Client..., Management

Education
Durham College   2014 — 2014
Associate's Degree, CAD/CADD Drafting and/or Design Technology/Technician, Module 1 A

Centro Universitário Fundação Santo André   2005 — 2008
Bachelor of Arts (B.A.)

Chelsea Leigh Chelsea Leigh San Antonio, Texas Details
Chelsea Leigh's Atento Experience November 2013 - May 2014
Job Administration
Industry Real Estate
Experience
Coldwell Banker D'Ann Harper, REALTORS   May 2014 - Present
Atento   November 2013 - May 2014
Senter, Realtors   July 2012 - November 2013
Union Hotel  March 2004 - January 2011

Skills
Copywriting, Copy Editing, Customer Service, Crew Scheduling, Online Data Entry, Photography, Art, Portraits, Fine Art, Digital Photography, Fine Art Photography, Photoshop, Portrait Photography, Image Manipulation, Graphic Design, Image Editing, Illustrator, Visual Arts, Lightroom, Illustration, Commercial Photography, Painting, Contemporary Art, Photos, Data Entry, QuickBooks, Banking, Up-selling, Office Management, Telephone Skills, Invoicing

Education
Martinsburg Institute   2012 — 2013
Certificate

Santa Rosa Junior College   2006 — 2011

Santa Rosa High School   2003 — 2007

Madeleyne Tahan Madeleyne Tahan Miami, Florida Details
Madeleyne Tahan's Atento Experience March 2007 - March 2008
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
Belcorp  2008 - 2011
Universidad Central de Venezuela  August 2007 - March 2008
Atento   March 2007 - March 2008

Skills
Microsoft Office, SAP, Project 2000, Pro II, Matlab, AutoCAD, Logistics, Management, Inventory Management, Manufacturing, Project Management, Customer Service, Process Engineering, Microsoft Excel, Engineering, Strategic Planning, Supply Chain

Education
Polytechnic University of Puerto Rico-Miami Campus   2013 — 2015
Master of Business Administration (M.B.A.), Manufacturing Engineering

Kaplan International Centers Miami   2011 — 2012
High Intermidiate, English ESL

Universidad Central de Venezuela   2001 — 2008
Bachelor's degree, Chemical Engineering

Gustavo de la Pena Gustavo de la Pena Houston, Texas Area Details
Gustavo de la Pena's Atento Experience November 2012 - October 2013
Job Intersection Control Sales Manager at Peek Traffic Corporation
Industry Transportation/Trucking/Railroad
Experience
Peek Traffic Corporation  October 2013 - Present
Atento   November 2012 - October 2013
SOCAP International  October 2011 - December 2012
Unifica Teleservices   June 2006 - November 2012
MetLife  2005 - 2006
Seguros Monterrey New York Life  2003 - 2006

Skills
International Sales, New Business Development, Negotiation, Account Management, Strategic Partnerships, Customer Relations, Team Leadership, Entrepreneurship, International Business..., Business Development, Sales, US Hispanic Market, Hispanic, Customer Service, Contact Centers, Contact Center..., Outsourcing, BPO, Nearshore

Education
ICAMI   2008 — 2009
Management Program

Universidad Autónoma de Nuevo León
Ingeniero Mecanico Administrador (IMA)

Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM

Latin American School

Sara Palomero Sara Palomero Chalfont, Pennsylvania Details
Sara Palomero's Atento Experience July 2008 - November 2009
Job Human Resources / Recursos Humanos
Industry Human Resources
Experience
RH Master Sistemas   December 2010 - February 2013
Associaçao Paulista de Magistrados   November 2009 - December 2010
ATENTO   July 2008 - November 2009
UNIFESP  January 2008 - July 2008

Education
Montgomery County Community College   2014 — 2014
Grammar Brush Up

Montgomery County Community College   2013 — 2013
The Complete Oral Communications Course

Montgomery County Community College   2013 — 2013
General Engligh Level 6 (Advanced)

ETEP Faculdades   2010 — 2011
Human Resources Managment/Gestão de Recursos Humanos

SENAC   2009 — 2009
Human Resources Managment/Administração de Recursos Humanos

Ítalo Sales Amaral Ítalo Sales Amaral San Francisco Bay Area Details
Ítalo Sales Amaral's Atento Experience June 2008 - June 2014
Job Senior Financial Analyst
Industry Investment Management
Experience
Atento   June 2008 - June 2014
Telefônica Brasil  July 1999 - March 2008
Telefônica Brasil  March 1997 - June 1999

Skills
Capex, OPEX, Finance, Financial Analysis, Financial Modeling, Financial Accounting, Financial Planning, Financial Reporting, Private Equity, Corporate Finance, Cost Control, Cost Accounting, Economics, Development Economics, Pricing, Pricing Analysis, Profit Margins, Investments, Investment Strategies, Investment Advisory, Business Planning, Forecasting, Budgets, Strategic Planning, Project Planning, Project Management, Telecommunications, IT Outsourcing, Product Development, Team Management, Telecommunications..., Telecommunication..., Telecom Expense..., Committees, Business Process, Process Control, Team Leadership, Business Strategy, Business Development, Business Analysis, Management, Analysis, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Portuguese, English, French, Spanish

Education
University of Geneva   2014 — 2015
International Organizations Management, International Relations and Affairs

IESE Business School - University of Navarra   2014 — 2014
Corporate Finance Essentials, Finance, General

Fundação Vanzolini   2002 — 2003
Post Degree Industrial Administration

Fundação Armando Álvares Penteado   1994 — 1999
Economy, Bachelor of Economics

Universidade Presbiteriana Mackenzie   1990 — 1994
Electronics technician

Lynn Antipas Tyson Lynn Antipas Tyson Greater New York City Area Details
Lynn Antipas Tyson's Atento Experience July 2015 - Present
Job Vice President Investor Relations at Atento
Industry Outsourcing/Offshoring
Experience
Atento   July 2015 - Present
CHC Helicopter  November 2013 - April 2015
AECOM  June 2012 - November 2013
Tyson Consulting   November 2010 - June 2012
PepsiCo  June 2009 - November 2010
Dell  April 2000 - June 2009
Yum! Brands  August 1997 - April 2000
PepsiCo  August 1985 - August 1997

Skills
Corporate Communications, Marketing Communications, Strategic Communications, Investor Relations, Public Relations, Media Relations, Press Releases, Crisis Communications, Internal Communications, Social Media, Competitive Analysis

Education
New York University, Stern School of Business
Master of Business Administration (MBA), Corporate and International Finance

The City University of New York - The City College of New York
Bachelor of Science (BS), Psychology

Cornell University
Animal Science

Evelin Gutiérrez Evelin Gutiérrez Guatemala area Details
Evelin Gutiérrez's Atento Experience December 1999 - December 2005
Job Atencion Especializada Empresas en Telefónica
Industry Telecommunications
Experience
Telefónica  January 2006 - Present
Atento   December 1999 - December 2005
Adoblock   January 1997 - November 1999

Education
Universidad Galileo

L. Freddy Maldonado L. Freddy Maldonado Greater Los Angeles Area Details
L. Freddy Maldonado's Atento Experience January 2004 - February 2005
Job HR Manager at Carter Entertainments Inc.
Industry Telecommunications
Experience
Carter Entertainments Inc.   February 2007 - Present
HG Communications Inc   February 2007 - April 2008
Dell  February 2005 - February 2007
Universidad de El Salvador  January 1998 - November 2005
Atento   January 2004 - February 2005

Education
Universidad de El Salvador   1995 — 1999
Undergraduate, Language Translator

Alicia G Alicia G Miami/Fort Lauderdale Area Details
Alicia G's Atento Experience NOC EngineerHUAWEINovember 2008 - March 2009
Job NOC Team Leader at Atento
Industry Outsourcing/Offshoring
Experience
Atento   NOC EngineerHUAWEINovember 2008 - March 2009

Education
Universidad Tecnológica del Centro   2003 — 2008
Engineer, Networking and Communications

Daniel Vitola de Vargas Daniel Vitola de Vargas Albany, California Details
Daniel Vitola de Vargas's Atento Experience 2000 - 2002
Job Gestor em Marketing Digital & Ecommerce | Autor Turbine Seu LinkedIn | Empreendedor, Consultor e Palestrante
Industry Internet
Experience
Entrepreneur  March 2015 - Present
Lojas Renner  June 2012 - March 2015
Dell  June 2007 - March 2012
Dell  December 2005 - June 2007
Dell  November 2004 - November 2005
Atento Brasil S/A   2002 - 2004
Atento   2000 - 2002
Terra  1999 - 2000
Grupo RBS  1998 - 1999

Skills
Online Marketing, Digital Marketing, Online Retail, Social Media, Metrics, E-commerce, SEM, SEO, Google Analytics, Google Adwords, Wordpress, Blogger, People Management, Coaching, Feedback, Building Relationships, Sales Management, Facebook, Twitter, LinkedIn, Google Docs, YouTube, Drive for Success, Comércio eletrônico, Marketing de motor de..., Marketing online, Marketing digital, Gestão de vendas, Estratégia, SEO (Otimização de..., Gestão, Mídias sociais, Estratégias de marketing, Liderança de equipe, Marketing, Marketing Strategy, Negociação, Management, Team Leadership, Negotiation

Education
Escola Superior de Propaganda e Marketing   2011 — 2012
MBA

Faculdade de Tecnologia Senac   2004 — 2007
Marketing

Enrique Brener Enrique Brener Miami/Fort Lauderdale Area Details
Enrique Brener's Atento Experience June 2001 - January 2002
Job Director Business Solutions at Qpay
Industry Management Consulting
Experience
Qpay  June 2014 - Present
Qpay  August 2012 - June 2014
PRC  October 2005 - July 2012
Lan Chile   February 2004 - September 2005
Atento   June 2001 - January 2002
Cambridge Technology Partners  March 1995 - June 2001
Novell, Inc.   2001 - 2001

Skills
CRM, Operations Management, Process Improvement, Business Analysis, Business Process..., Project Management, Outsourcing, Business Intelligence, Software Project..., Change Management, Team Leadership, Strategic Planning, Management Consulting, Business Strategy, Call Center, Requirements Analysis, SDLC, Requirements Gathering, Call Centers, Agile Methodologies, Analysis, Integration, Strategy, Business Process, Cross-functional Team..., Product Management, Visio, Software Development, Agile Project Management

Education
Georgia Tech   1994 — 1995
MSIE

Georgia Tech   1989 — 1993
BIE

Leon Pinelo   1975 — 1988

Leticia Bene Leticia Bene Vancouver, Canada Area Details
Leticia Bene's Atento Experience February 2000 - July 2002
Job Brazilian Student Advisor at King George International College
Industry Education Management
Experience
King George International College  November 2013 - Present
Vancouver International College   September 2012 - April 2013
Canadá Intercâmbio   March 2012 - August 2012
Patria Investimentos  April 2008 - August 2011
Bauducco   September 2007 - December 2007
Modelação Universal   November 2006 - May 2007
Whirlpool Corporation  August 2002 - June 2006
Atento   February 2000 - July 2002

Skills
Administrative Assistant, Commercial Assistant, Student Counseling, Interpersonal Skill, Recruiting, Human Resources, Client Relations Skills, Training, Customer Service, Marketing, CRM, Spanish, Account Management, English, Teamwork, PowerPoint, Marketing Strategy, Microsoft Excel, Public Speaking, Microsoft Office, Strategic Planning, Management

Education
Universidade São Marcos   2003 — 2006
Bachelor of Business Administration, Business Administration and Management, General

Joanna Mota Joanna Mota Montreal, Canada Area Details
Joanna Mota's Atento Experience 2003 - 2005
Job Programmer Analyst
Industry Computer Software
Experience
Logistik Unicorp Inc.  October 2011 - Present
Atento   2003 - 2005

Skills
SQL, Microsoft SQL Server, C#, Team Leadership, Business Analysis, Business Intelligence, Databases, Software Development

Education
Universidad Central de Venezuela   1992 — 1998

Everin Malpica Everin Malpica Tampa/St. Petersburg, Florida Area Details
Everin Malpica's Atento Experience June 2000 - November 2005
Job Data Architect at Moffitt Cancer Center
Industry Information Technology and Services
Experience
Moffitt Cancer Center  March 2009 - Present
Unisource Administrators  June 2008 - March 2009
Unisource Program Administrators   2008 - 2009
Selective HR Solutions  November 2006 - November 2007
Unisource Administrators  February 2006 - July 2006
Atento   June 2000 - November 2005

Skills
SAS programming, SQL, SSIS

Education
Universidad del Turabo   1994 — 2000
BA, Mechanical Engineer

Luis A. Marrero, MA Luis A. Marrero, MA Puerto Rico area Details
Luis A. Marrero, MA's Atento Experience August 2000 - November 2003
Job HR Manager at Econo Distribution Center
Industry Retail
Experience
Econo Distribution Center   January 2015 - Present
CitiFinancial  November 2003 - Present
Universia Puerto Rico   August 1999 - October 2010
Atento   August 2000 - November 2003
Doral Financial Corporation  March 1999 - August 2000

Skills
Training Facilitation, Recruiting, Coaching, Needs Analysis, Live Meeting, WebEx, Adobe Connect, Organizational..., Change Management, Fully bilingual English

Education
Inter-American University of Puerto Rico-Metropolitan Campus   1993 — 1998
Master's Degree, Industrial and Organizational Psychology

University of Puerto Rico-Mayaguez   1990 — 1993
Bachelor's Degree, Psychology

Liliana Yambrovich Liliana Yambrovich Miami/Fort Lauderdale Area Details
Liliana Yambrovich's Atento Experience April 2000 - January 2002
Job Sales Assistant at Compuvida Corp.
Industry Banking
Experience
Compuvida Corp.   November 2011 - Present
FedEx Express  December 2010 - September 2011
The Goodyear Tire & Rubber Company  March 2009 - October 2010
Fifth Third Bank  March 2005 - July 2008
Warner Bros. Entertainment Group of Companies  April 2004 - October 2004
John Crane  October 2003 - March 2004
Leo Burnett  January 2003 - July 2003
Atento   April 2000 - January 2002

Skills
Employee Relations, Event Planning, Microsoft Office, Team Building, Research, Customer Service, Latin American markets, SAP, Ariba, Desktop Publishing, Managing Database, Online Travel, Office Administration, Accounts Payable, Accounts Receivable, Invoicing, Requisition Management, Management, Leadership

Education
Broward Community College   1997 — 2000
Liberal Arts and Sciences/Liberal Studies - Coursework in English and Business Administration

Marilyn Bernecer Marilyn Bernecer Puerto Rico area Details
Marilyn Bernecer's Atento Experience January 2000 - July 2007
Job Office Administrator at Starlight Advertising
Industry Marketing and Advertising
Experience
Starlight Advertising   October 2007 - Present
Atento   January 2000 - July 2007

Skills
Administrative Support, Microsoft Office, Customer Service, Excel, Administration, Office Administration, Word, Social Media, Data Entry, Facebook, Teamwork, Administrative..., Social Media Marketing, Advertising, Marketing Strategy, Microsoft Excel, Outlook, Time Management, Social Networking, Marketing, Event Planning, PowerPoint, Spanish, Retail, Team Leadership, Public Relations, Inventory Management, Sales, Microsoft Word, Leadership, Budgets

Education
Universidad del Turabo
Bachelor's degree, Criminology

Adalberto Melendrez, CPA Adalberto Melendrez, CPA Miami/Fort Lauderdale Area Details
Adalberto Melendrez, CPA's Atento Experience 2000 - 2001
Job Financial Analysis Manager at JM Family Enterprises
Industry Automotive
Experience
JM Family Enterprises  2004 - Present
Siegel Gas & Oil Corp   2003 - 2004
JM Family Enterprises  2002 - 2004
Athena Risk Advisors LLC   2003 - 2003
Citibank  2002 - 2002
BraTex   2002 - 2002
Atento   2000 - 2001
Burger King Corporation  2000 - 2001
Carnival Cruise Lines  1999 - 2000
AutoNation/Republic Services Inc.   1997 - 2000

Skills
Financial Reporting, Financial Analysis, Essbase

Education
Florida International University - College of Business   1987 — 1995
Master of Accounting/Bachelor of Accounting/Bachelor of International Business, Accounting/International Business

Fermin Benitez Jr. Fermin Benitez Jr. San Antonio, Texas Area Details
Fermin Benitez Jr.'s Atento Experience 2008 - Present
Job Operations Supervisor at Atento SATX
Industry Banking
Experience
Atento   2008 - Present
BBVA Compass  2007 - Present
Border Tire & Wheel   February 1984 - Present

Skills
Operations Management, Call Centers, Banking, Process Improvement, Outsourcing, Management, Customer Satisfaction, Vendor Management, Team Management, Business Process..., CRM, Leadership, Customer Experience, Risk Management, Analysis, Team Building, Training, Forecasting, Customer Service, Sales, Microsoft Office, Public Speaking

Education
The University of Texas-Pan American   2002 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General

Jeffrey Pena Jeffrey Pena San Antonio, Texas Area Details
Jeffrey Pena's Atento Experience November 2009 - Present
Job Human Resource Recruiter at Atento
Industry Health, Wellness and Fitness
Experience
Atento   November 2009 - Present
San Antonio Parks And Recreation   May 2008 - August 2008

Education
Florida State University   2006 — 2008
B.A. & B.S., Business Administration and Human Resource Management

Laura Braz Laura Braz New York, New York Details
Laura Braz's Atento Experience March 2006 - August 2006
Job Manager at Deloitte
Industry Accounting
Experience
Deloitte  March 2014 - Present
Deloitte Brasil  September 2011 - February 2014
Deloitte Brasil  September 2006 - August 2011
Atento   March 2006 - August 2006

Skills
Accounting, Operating Systems, DOS, Financial Analysis, Financial Reporting, External Audit, Analysis

Education
Trevisan   2011 — 2012
Bacharel, Ciências Contábeis

Pontifícia Universidade Católica de São Paulo   2006 — 2010
Bacharel, Ciências Atuariais

Marlon Marrero Marlon Marrero Puerto Rico area Details
Marlon Marrero's Atento Experience 2008 - 2010
Job Adiestramiento & Mercadeo
Industry Food & Beverages
Experience
Caribean Restuarants LLC / Burger King PR   July 2013 - Present
Atento   2008 - 2010
Eastern Financial Florida Credit Union  March 2006 - March 2008

Skills
Avaya, BPO, Branch Banking, Call Centers, Commercial Banking, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Investment Banking, Management, Management Consulting, Marketing, Marketing Strategy, Outsourcing, Payments, Sales Management, Strategic Planning, Team Leadership, Telecommunications, Workforce Management

Education
Universidad Del Turabo   2009 — 2013
Bach, Business Administration

Miami Dade College   2002 — 2004
business

Núria Franco Cabezas Núria Franco Cabezas New York, New York Details
Núria Franco Cabezas's Atento Experience January 2010 - March 2010
Job Assistant to Corporate Marketing Director en Roca Sanitario, S.A.
Industry Marketing and Advertising
Experience
Roca Sanitario, S.A.   February 2014 - May 2015
KLZ Events   June 2010 - July 2014
Hewlett-Packard  July 2013 - February 2014
AuPairCare  November 2012 - May 2013
Grupo Urbetelecom   June 2012 - October 2012
Atendo Consultoría de Telecomunicaciones   April 2012 - May 2012
FECOM Lleida   September 2011 - December 2011
BBVA  June 2006 - June 2011
Atento   January 2010 - March 2010

Skills
Banking, Financial Analysis, Corporate Finance, Risk Management, Credit, Investment Banking, Derivatives, Financial Markets, Business Strategy, Capital Markets, Microsoft Word, Administrative..., Photoshop, PowerPoint, English, Microsoft Excel, Social Media, Protocol, Customer Service, Screenwriting, Inglés, Redes sociales

Education
New York University   2013 — 2013
Screenwriting

Universitat de Lleida   2004 — 2009
Licenciatura en Filología Inglesa

Eddy Alvarado CAPM®,ITIL® Eddy Alvarado CAPM®,ITIL® Guatemala area Details
Eddy Alvarado CAPM®,ITIL®'s Atento Experience August 2013 - February 2015
Job Project Manager at Jive Communications, Inc
Industry Information Technology and Services
Experience
Jive Communications, Inc  February 2015 - Present
Atento   August 2013 - February 2015
Xerox  2012 - 2013
Xerox  October 2009 - February 2012
24/7 Customer  August 2006 - October 2009

Skills
Project Management, Management, Business Process..., Operations Management, ITIL, Outsourcing, Team Leadership, Business Analysis, Process Improvement, IT Management, PMP, Call Centers, Team Management, Vendor Management, Business Intelligence, Business Management, Six Sigma, Project Planning, Strategic Planning, Leadership Development, CAPM, Analysis, Business Systems..., Lean Manufacturing, Sales Management, Customer Satisfaction, New Business Development, MS Project, Program Management, IT Service Management, Service Delivery, Microsoft Project

Education
Universidad Galileo   2008 — 2014
Bachelor of Science (B.Sc.), Management Information Systems, General

Gina Rios Gina Rios United States Details
Gina Rios's Atento Experience 2006 - 2009
Job HR Generalist at Bella International
Industry Automotive
Experience
Bella Group  February 2015 - Present
Bella Group  June 2009 - Present
Atento   2006 - 2009

Skills
Teamwork, Microsoft Office, Spanish, Microsoft Excel, Microsoft Word, PowerPoint, Employee Relations, ADP Payroll, Payroll, HRIS, Human Resources, HR Policies, Customer Service, Labor Relations, Training, New Hire Orientations, Recruiting, Talent Management, Employee Benefits

Education
Universidad Interamericana de Puerto Rico   2006 — 2008
Master's degree, Labor and Industrial Relations

Universidad de Puerto Rico   2000 — 2004
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General

Keila Taylor Keila Taylor San Antonio, Texas Area Details
Keila Taylor's Atento Experience June 2011 - February 2014
Job Crisis Counselor at Rape Crisis Center
Industry Nonprofit Organization Management
Experience
Bethel Prevention Coalition   July 2014 - Present
Rape Crisis Center  September 2013 - Present
Atento   June 2011 - February 2014

Skills
Victim Services, Patient Advocacy, Child Advocacy, Crisis Counselling, Crisis Intervention, Non-profit..., Microsoft Office

Education
The University of Texas at San Antonio   2011 — 2013
Bachelor’s Degree, Sociology

Rodney Speer Rodney Speer Montgomery, Alabama Details
Rodney Speer's Atento Experience March 2015 - Present
Job Customer service
Industry Wireless
Experience
Atento   March 2015 - Present
Transcom san antonio   January 2014 - August 2014
Wireless Advocates  March 2013 - January 2014
Wireless Advocates  March 2013 - January 2014
Jacobs Creek Job corps   October 2012 - January 2013
Toys R Us  November 2011 - January 2012
Mother's window tint   April 2011 - August 2011
West Corporation  November 2010 - March 2011

Skills
Sales, Customer Service, Retail, Merchandising, Visual Merchandising, Cashiering, Loss Prevention, Retail Sales, Inventory Management, Store Management, Customer Satisfaction, Inventory Control, Time Management, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Experience, Telephone Skills, Store Operations, Customer Retention, Telecommunications, Wireless, Leadership, Technical Support

Education
Alabama State University   2007 — 2009

Jefferson Davis High   2003 — 2007

America Vanessa Vargas Kandia America Vanessa Vargas Kandia Greater San Diego Area Details
America Vanessa Vargas Kandia's Atento Experience June 2013 - August 2013
Job Analista de Bases de datos, informes y gestión de Operación Call Center
Industry Telecommunications
Experience
Top Factory   August 2013 - December 2013
Atento   June 2013 - August 2013
Información Creativa Ltda   October 2010 - April 2013
Teleperformance  October 2008 - August 2010
Competencia Plus Ltda   September 2007 - October 2008

Skills
Call Centers, Spanish, Microsoft Office, Project Management, English, Team Leadership, Customer Service, New Business Development, Liderazgo de equipos, Planificación..., Liderazgo, Telecomunicaciones

Education
Fundación Universitaria Konrad Lorenz   2009 — 2012
Markenting

Colegio Superior de Telecomunicaciones   2005 — 2007
Técnico en Locución y Medios Audiovisuales, Locución

Michelle Velasco Michelle Velasco Puerto Rico area Details
Michelle Velasco's Atento Experience September 2010 - October 2011
Job Waitress at Romano's Macaroni Grill
Industry Restaurants
Experience
Romano's Macaroni Grill  February 2012 - Present
Ihop Puerto Rico   December 2011 - Present
Atento   September 2010 - October 2011
Restaurants Unlimited  2001 - 2004

Education
Universidad del Turabo   2009 — 2012
Master Degree, Counseling Psychology

Universidad de Puerto Rico
Bach Degree, Social Science & Criminal Justice, Law & Society

Carmen Moralez Carmen Moralez San Antonio, Texas Details
Carmen Moralez's Atento Experience January 2010 - January 2011
Job null Professional
Industry Financial Services
Experience
KGB-Conduit Global   September 2014 - Present
Carenet Inc.   September 2012 - May 2014
West Corporation  May 2012 - July 2012
JP Morgan Chase  2011 - 2012
Atento   January 2010 - January 2011

Education
St Philip's College   1979 — 1979
GED

Medaly Fonseca Medaly Fonseca Dillon, Colorado Details
Medaly Fonseca's Atento Experience December 2000 - August 2001
Job Tm en TG / SARDES Investment Services AG
Industry Financial Services
Experience
TG / SARDES Investment Services AG   Sales associateObos enterprises Co USADecember 2005 - April 2008
Atento   December 2000 - August 2001

Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Project Management, Risk Management, Strategic Planning, Banking, Investments

Education
Colorado Mountain College

universidad San Martin de Porres Lima Peru
Turismo y hoteleria

Universidad de San Martín de Porres
Ingenieria Industrial

IPNM
idiomas

Erica Tijerina Erica Tijerina Pharr, Texas Details
Erica Tijerina's Atento Experience 2010 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Atento   2010 - 2012
BBVA Compass  August 2009 - October 2010
W.Silver Recycling   June 2008 - August 2009
Remax Hacienda   June 2007 - June 2008

Education
Pharr San Juan Alamo High School   1999 — 2003
Diploma

The University of Texas-Pan American
NA, Nursing

Eliot Perez Eliot Perez Miami, Florida Details
Eliot Perez's Atento Experience 2000 - 2007
Job Human Resources / Administration / Staff Recruitment / Staff Training / Adviser
Industry Human Resources
Experience
Univision Communications Inc.  February 2008 - November 2014
Atento   2000 - 2007

Skills
HRIS, Human Resources, Interviews, Onboarding, Personnel Management, Social Media, Customer Service, Management, Marketing, Microsoft Office, Organizational..., Performance Management, Recruiting, Training, Employee Relations, Employee Benefits, Benefits Administration, Labor Relations, Temporary Placement

Education
Inter-American University of Puerto Rico-Metropolitan Campus
Master's degree, Labor Relations

Glorylee Santiago Glorylee Santiago Puerto Rico area Details
Glorylee Santiago's Atento Experience November 2008 - February 2010
Job Student at National University College
Industry Telecommunications
Experience
D'vas Salon & more...   August 2012 - April 2013
Atento   November 2008 - February 2010

Skills
Customer Service, Cosmetology, Therapeutic Massage, Mathematics, Science, Human Anatomy, Kinesiology, Cashiering, Computers, Data Entry

Education
National University College   2013 — 2015
Associate's degree, Physical Therapy

Instituto de Banca y Comercio Inc   2011 — 2012
Diploma, Cosmetology/Cosmetologist, General

Barbara Burgos Barbara Burgos Puerto Rico area Details
Barbara Burgos's Atento Experience 2001 - 2008
Job Customer Service at Stephanie's Flower
Industry Outsourcing/Offshoring
Experience
Stephanie's Flower   February 2009 - Present
Atento   2001 - 2008

Education
Universidad del Turabo   2008 — 2012
Bachelor of Education (BEd), Elementary Education and Teaching

Chrysa Hefty Chrysa Hefty San Antonio, Texas Details
Chrysa Hefty's Atento Experience March 2011 - Present
Job Customer service at Atennto
Industry Consumer Services
Experience
Atento   March 2011 - Present
Girl Scouts of Southwest Texas  August 2005 - December 2010

Skills
Teamwork, Customer Service, Customer Satisfaction, Microsoft Office, Outlook, Microsoft Word, Team Leadership, Call Centers, Outdoor Recreation, Education, Learning Management, Training, Troubleshooting, Retail Banking, Commercial Banking, Camping, Microsoft Excel, Team Building, Sales, PowerPoint, Data Entry, Project Management, Merchandising, Coaching, Social Media, Retail, Employee Training

Education
University of the Incarnate Word   2005 — 2006
Master of arts teaching, Secondary Education and Teaching

The University of Texas at San Antonio   2002 — 2004
Bachelor of Arts (BA), History

Luis Alberto Barillas Luis Alberto Barillas Guatemala area Details
Luis Alberto Barillas's Atento Experience 2005 - 2006
Job Profesional de Material y equipo de negocios
Industry Business Supplies and Equipment
Experience
Grainger  2012 - Present
SERVENSA   2006 - 2011
Atento   2005 - 2006

Skills
Sales Process, Solution Selling, Sales Operations, Account Management, Selling, Sales Presentations, Sales Management, B2B, Sales, Direct Sales, New Business Development, Key Account Management, Customer Retention

Education
Universidad de San Carlos de Guatemala   2005 — 2010
Licenciatura en Ciencias de la Comunicacion

Erika De la Rosa Erika De la Rosa Pharr, Texas Details
Erika De la Rosa's Atento Experience 2014 - Present
Job Consumer Electronics Professional
Industry Consumer Electronics
Experience
Atento   2014 - Present
Sharp Electronics  2011 - 2011

Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Negotiation

Education
Southern Careers Institute-Pharr   1995 — 1996
Certificate Word Processor/Administrative Assistance, Administrative Assistant and Secretarial Science, General

tiffany ortiz tiffany ortiz Fountain, Colorado Details
tiffany ortiz's Atento Experience November 2007 - July 2008
Job Food & Beverages Professional
Industry Food & Beverages
Experience
mc donalds  2009 - 2014
Atento   November 2007 - July 2008

Skills
Store Operations, Customer Service, Communication

Education
Universidad del Turabo   2008 — 2013
Bachelor's degree, comunicacions

Next

Select page

1 2


Similar Companies

TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Teletech Holdings, Inc