Synchrony Financial
Industry: Financial services company
DescriptionSynchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut, United States. Headquarters: Stamford, Connecticut, United States CEO: Margaret M. Keane (Feb 2014–) Revenue: 13.53 billion USD (2016) Subsidiaries: CareCredit, LLC, Synchrony Bank, GPShopper LLC,
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Synchrony Financial Employees
Synchrony Financial April 2013 - Present
GE July 2007 - April 2013
Skills
Team Leadership, Customer Service, Team Management, Leadership, Coaching, Call Centers, Cross-functional Team..., Customer Satisfaction, Operations Management, Process Improvement, Microsoft Office, Team Building, Project Management, Strategic Planning, Vendor Management
Education
University of Phoenix
Working towards, Business Administration and Management, General
Synchrony Financial July 2014 - Present
GE Money - Americas 1994 - Present
GE Money Bank dba WMC Mortgage 1994 - Present
GE Capital 1994 - Present
GE Capital Solutions- Xerox Capital Services 1994 - Present
Skills
Process Improvement, Six Sigma, Vendor Management, Call Center, Operations Management, CRM, Account Management, Call Centers, Team Leadership, Team Management, Change Management, Leadership, Management, Cross-functional Team..., Program Management, Business Process..., Risk Management, Outsourcing, Financial Services
Education
University of Phoenix 2001 — 2005
Synchrony Financial March 2015 - Present
Lakethia Jones August 2014 - Present
Army February 2013 - April 2014
WBAMC October 2010 - November 2012
14th CSH September 2006 - October 2010
Skills
counseling, instructor,..., Management, Budgets, Customer Service, Event Planning
Education
University of Phoenix 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Kaplan university 2009 — 2012
bs, human services concentration in child welfare
Synchrony Financial October 2014 - Present
Wells Fargo March 2013 - April 2014
Old Republic April 2012 - December 2012
Envision Rx Options October 2011 - March 2012
Skills
Nonprofits, Customer Service, Teamwork, Microsoft Excel, Loans, Data Entry
Education
University of Phoenix
Bachelor of Art, Human Services
Synchrony Financial March 2015 - Present
GE Capital July 2014 - March 2015
GE Capital Retail Finance July 2013 - June 2014
GE Capital Retail Finance July 2008 - June 2013
Fashion World - Amnezzia January 2000 - June 2008
Skills
Credit, Relationship Management, Portfolio Management, Financial Services, Risk Management, Sales, Microsoft Office, Credit Cards, Web Design, Marketing Strategy, Social Media Marketing, Marketing, Leadership
Education
University of Puerto Rico-Rio Piedras 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Synchrony Financial February 2014 - Present
Time Warner Cable September 2012 - February 2014
Skills
Customer Service, Customer Retention, Communication, Soft Skills, Multitasking Skills, Collections, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
University of Phoenix 2014 — 2018
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Synchrony Financial July 2014 - Present
Macedonia Baptist Church April 2006 - Present
GE June 2013 - July 2014
New York Life Insurance Company December 2010 - June 2013
Standard & Poor's August 2008 - December 2010
AMC Theatres April 2006 - July 2010
Skills
Customer Service, Administrative..., Administration Jobs, Conference Services, Conference Support, Conference Coordination, Administrative..., Executive Administrative, office, Office Management, Office Administration, Coordinators, Project Management, Project Planning, Project Coordination, Communication Skills, Audio Visual Support, Audio Visual Integration, IT Operations, Marketing, Audio Conferencing, Audio Engineering, Video Conferencing, Cisco Technologies, Facilities Management, Executive Support, Business Ethics, Business Information, Microsoft Office, Lotus Notes, Outlook, Crestron, WebEx, Sametime, Research, Live Sound, Sound Board Operation, Leadership, Management, Training, Budgets, Hardware, Video, Event Management
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Virginia College 2008 — 2010
Associate of Science (AS), Business Administration, Management and Operations
Synchrony Financial July 2013 - Present
GE Capital April 2008 - July 2013
Chevron December 2001 - April 2008
Chevron May 2000 - December 2001
Chevron November 1997 - June 2000
Skills
Credit Cards, Direct Marketing, Segmentation, Financial Services, Process Improvement, Marketing Communications, Management, Product Management, E-commerce, Mobile Marketing, Cross-functional Team..., Analysis, Product Marketing, Program Management, Marketing Strategy, Online Advertising, Marketing
Education
University of Phoenix 2005 — 2011
Bachelor of Science, Business Management
Synchrony Financial January 2015 - Present
University of South Carolina October 2014 - December 2014
Chevron June 2014 - August 2014
Liberty National Insurance Company May 2014 - June 2014
University of South Carolina 2013 - March 2014
Palmetto Health December 2013 - January 2014
Pro Cal Professional Decals, Inc. July 2011 - November 2013
Compact Power Services, Inc September 2010 - July 2011
Blockbuster Video March 2007 - January 2011
South Carolina State University June 2010 - August 2010
Education
University of South Carolina - The Moore School of Business 2013 — 2014
Masters of Human Resources, Human Resources Management and Services
Winthrop University 2007 — 2011
B.S, Business Administration; Human Resources Management x
Synchrony Financial March 2014 - Present
GE Capital January 2013 - March 2014
GE Capital October 2011 - January 2013
Bank of America July 2011 - October 2011
Karas Kirie Properties, LLC June 2004 - July 2011
Equity Office Properties May 1999 - May 2004
Credit Agricole Indosuez August 1995 - December 1998
Price Waterhouse Management Consultants May 1989 - July 1995
IBM August 1986 - May 1987
Skills
IT Strategy, Program Management, Software Implementation, Cross-functional Team..., SDLC, Change Management, Integration, Risk Management, Management Consulting, Project Management, CRM, Team Leadership, Business Strategy, Outsourcing, Project Planning, Strategic Planning, PMO, Business Process..., Management, Mergers & Acquisitions, Portfolio Management, Business Process, Strategy, Budgets, Business Process..., Banking, Forecasting, Executive Management, Requirements Analysis, IT Management, Software Development, Six Sigma, Negotiation, Vendor Management, Business Analysis, Process Engineering, Software Project..., Analysis, MS Project, Training, Process Improvement, Leadership, Financial Services, Project Portfolio...
Education
University of South Florida 1987 — 1988
MBA, Finance & Management Information Systems
University of South Florida 1983 — 1987
BS, Finance
Synchrony Financial April 2014 - Present
GE Capital September 2005 - April 2014
Alliance Data 2003 - 2005
TSYS Debt Management 2001 - 2003
Crane Materials International 1998 - 2001
GE Capital 1990 - 1998
Skills
Credit Cards, Cross-functional Team..., Vendor Management, Outsourcing, Contract Negotiation, Performance Management, Relationship Management, Strategic Partnerships, BPO, Call Center, Business Development, Process Improvement, Financial Services, Strategic Planning
Education
University of Richmond 1986 — 1990
Synchrony Financial August 2008 - Present
GE Capital Retail Finance December 1987 - Present
GE Money Americas July 2007 - August 2008
GE Money 2006 - 2007
GE Capital - Retailer Financial Services 1999 - 2007
Skills
Customer Experience, Change Management, Employee Engagement, Coaching, Business Process..., Performance Management, Customer Satisfaction, Team Leadership, Team Building, Operations Management, Compliance, Cross-functional Team..., Call Centers, Vendor Management, Strategy, Training, Leadership Development, Process Improvement, Leadership, Management, Program Management, Customer Service, Analysis, Project Management
Education
University of Phoenix 2003 — 2009
MBA, Global Management
Synchrony Financial September 2012 - Present
GE Money January 2010 - October 2012
GE Capital April 2005 - December 2009
Skills
Financial Services, Management, Credit Cards, Internal Controls, Process Improvement, Vendor Management, Banking, Credit, Portfolio Management, Relationship Management, Business Process..., Risk Management, Financial Risk, Loans, Financial Analysis, Cross-functional Team..., PMO, Enterprise Risk...
Education
University of Phoenix 2004 — 2007
Business Administration, Management and Operations
Synchrony Financial July 2011 - Present
American Express June 2009 - July 2011
American Express 1987 - 2009
Education
Granger High School 1981 — 1984
University of Phoenix
Bachelors of Science, Business Management
Synchrony Financial May 2014 - Present
Roma Bank May 2012 - Present
Roma Bank September 2008 - Present
Roma Bank June 2007 - September 2008
Skills
Loans, Banking, Retail Banking, Branch Management, Branch Banking, Customer Service, Refinance, Banking Relationships, Management
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Mercer County Community College
A.A.S, Business Administration
Synchrony Financial May 2014 - Present
GE Capital December 2011 - May 2014
SMG Worldwide Entertainment & Convention Venue Management 2003 - 2006
University of Phoenix 1997 - 2001
Skills
Advertising, Marketing, International Management
Education
University of Phoenix 1998 — 2000
Master of Business Administration (M.B.A.), International Management
University of Sacred Hearts, San Juan, PR 1990 — 1994
Bachelor of Arts (BA), Advertising
Synchrony Financial June 2015 - Present
Synchrony Financial formerly GE Capital May 2013 - May 2015
GE Capital Retail Bank November 2002 - April 2013
Goodyear - B&A Tire, Inc. 1999 - 2002
Leons Fence & Guardrail 1994 - 1998
Skills
Administration, Interviews, New Hire Orientations, Social Media, Public Relations, HR Consulting, New Hire Orientation, Interviewing, Collections, Writing, Team Building, Customer Service, Leadership, Microsoft Office, Management, Public Speaking, Accounts Receivable, Microsoft Word, Process Improvement, Microsoft Excel, Event Planning, Budgets, Finance, Problem Solving
Education
University of Phoenix 2009 — 2010
MBA, Human Resources Management
University of Phoenix 2005 — 2008
BS, Management & Finance
Timken Senior High School 1989 — 1992
High School, Word Processing and College Prep
Synchrony Financial January 2015 - Present
Zenith American Solutions May 2007 - November 2014
Liberty Mutual Insurance May 2004 - January 2007
Skills
Insurance, Employee Benefits, Customer Service, Management, Health Insurance, HIPAA, Disability Insurance, Benefits Administration, Liability, PowerPoint, Healthcare, COBRA, Interviews, Managed Care, Deferred Compensation, Medicare, Human Resources, Microsoft Word, Subrogation, Personal Injury, Process Improvement, Leadership, Customer Relations, General Liability, Insurance Claims, Short Term Disability, Medical Billing, Enrollment Services, Qualified Medical Child..., Wellness, Risk Analysis, Financial Services, Yoga
Education
University of Phoenix 2005 — 2009
BSB/M, Business Management
Synchrony Financial July 2008 - Present
Synchrony Financial formerly GE Capital Retail Bank July 1993 - Present
H&R Block January 2000 - April 2011
GE Money August 2005 - July 2008
Bank One Kettering Tower December 1997 - August 2005
GE Money September 2003 - March 2004
Maria Joseph Living Care Center August 1995 - March 1997
Bank One July 1993 - August 1995
Skills
Sales, Customer Service, Credit Cards, Credit, Call Center, Strategic Financial..., Forecasting, Financial Analysis, Insurance, Project Management, Client Development, Management, Team Management, Customer Service..., Six Sigma, Leadership, Team Leadership, Sales Operations, Sales Management, Call Centers, Training, Strategy, Budgets, Analysis, Marketing, Customer Retention, Retail, CRM
Education
University of Phoenix 2003 — 2007
BS, Organizational Management
Synchrony Financial May 2015 - Present
Self Employed May 2014 - May 2015
MassMutual Financial Group December 2013 - May 2014
Scottsdale Insurance Company September 2010 - July 2013
Scottsdale Insurance Company July 2007 - September 2010
QWEST COMMUNICATIONS CORP February 1998 - December 2006
Skills
Insurance, Corporate Collections, Debt Recovery Litigation, Commercial Insurance, Litigation Management, Vendor Management, General Insurance, Claim, Risk Management, Financial Analysis, Accounts Receivable, Process Improvement, Commercial Lines, Operations Management, Call Centers, Negotiation, Liability, Corporations, Leadership, Management
Education
University of Phoenix
Business, Management, Marketing, and Related Support Services
Synchrony Financial March 2012 - Present
JP Morgan Chase September 2009 - September 2011
HSBC June 2003 - November 2007
Household Credit Services March 1999 - June 2003
GE Capital, Retailer Finanacial Services April 1997 - March 1999
Citibank June 1988 - April 1997
Skills
Call Center, Credit Cards, Credit, Project Management, Auditing, Vendor Management, Accounts Receivable, Credit Risk, Financial Risk, Portfolio Management, Leadership, Risk Management, Relationship Management, Financial Services, Call Centers, Banking, Management, Loans, Mortgage Lending, Coaching, Process Improvement, Executive Management, Operations Management, Sales, Finance, Payments, Program Management, Credit Analysis, Operational Risk, Consumer Lending, Financial Analysis, Loss Mitigation, Operational Risk..., Internal Audit, Commercial Lending, Loan Origination, Loan Servicing, Retail Banking
Education
University of Phoenix 1992 — 1995
BSBA, Business Administration
Synchrony Financial February 2015 - Present
Synchrony Financial May 2013 - February 2015
GE Capital July 2011 - May 2013
Corcoran Sunshine Marketing Group February 2010 - May 2011
Corcoran Sunshine Marketing Group February 2008 - February 2010
Corcoran Sunshine Marketing Group February 2006 - February 2008
LeadDog Marketing Group 2004 - 2006
Skills
Marketing, Management, Marketing Strategy, Leadership, Project Management, Sales, Strategy, Segmentation, Cross-functional Team..., Business Strategy
Education
New York University - Leonard N. Stern School of Business 2008 — 2011
MBA
University of Richmond 2000 — 2004
BA, Leadership Studies
Innovis July 2015 - Present
Synchrony Financial October 2014 - July 2015
GE Capital January 2013 - October 2014
Cleveland Clinic July 2012 - January 2013
GE Capital 2010 - July 2012
GE Capital August 2009 - October 2010
GE Capital February 2009 - August 2009
Skills
Process Improvement, Management, Training, Leadership
Education
University of Phoenix 2011 — 2014
Bachelor of Business Administration (BBA), Organizational Leadership
USC Auxiliary Services March 2015 - Present
Synchrony Financial June 2014 - August 2014
Education
University of Southern California 2013 — 2017
International Business, Sophomore
Ridgefield High School 2009 — 2013
High School
Synchrony Financial February 2014 - Present
GE Capital January 2012 - February 2014
InVenture Fund August 2011 - December 2011
Education
University of Southern California 2007 — 2011
Bachelor of Science (B.S.), Business Administration
Synchrony Financial August 2015 - Present
Synchrony Financial August 2013 - August 2015
Synchrony Financial September 2011 - July 2013
Synchrony Financial July 2009 - August 2011
Highway Transport Logistics, Inc. January 2007 - March 2009
Lawhorn CPA Group, Inc July 2005 - March 2007
R. Alderman CPA and D. Edwards CPA September 2001 - January 2007
Lincare Holdings, Inc September 1999 - March 2001
Skills
Analysis, Teamwork, Account Reconciliation, Finance, Auditing, Process Improvement, General Ledger, Budgets, Financial Reporting, Accounts Receivable, Variance Analysis, Cash Management, Internal Audit, Financial Analysis, Accounting, Risk Management, Business Analysis, Leadership, Analytics, Sarbanes-Oxley Act, Credit Cards, Business Process..., Financial Services, Management, Cross-functional Team..., Payroll
Education
University of South Florida 1996 — 1999
BS
FL State Board Of Accountancy-CPA
Synchrony Financial July 2014 - Present
GE Capital August 2011 - July 2014
Haverstick Consulting November 2010 - April 2011
iLAB February 2010 - July 2010
ChaCha Search March 2008 - October 2009
LexisNexis March 2001 - March 2008
I.M. Systems Group October 1995 - March 2001
Education
University of Phoenix 2001 — 2004
MBA, Technology Management
Wright State University 1994 — 1995
Continuing Education -- Management Information Systems
Wright State University 1984 — 1990
BS, Human Factors Engineering
Synchrony Financial September 2011 - Present
GE Capital October 2006 - September 2011
GE Capital March 2003 - October 2006
GE Capital January 1999 - March 2003
GE Capital April 1996 - January 1999
Sterling Jewelers June 1986 - April 1996
Skills
Call Center, Credit Cards, Financial Services, Operations Management, Call Centers, Credit, Strategy, Banking, Risk Management, Vendor Management, Analytics, Process Improvement, Outsourcing, Portfolio Management, Finance, Relationship Management, BPO, Loans, Executive Management, Leadership, Team Management, Business Development, Financial Analysis, Marketing, Business Process..., CRM, Mergers & Acquisitions, Business Analysis, Analysis, Management, Six Sigma, Business Strategy, Cross-functional Team..., Forecasting, Change Management, New Business Development, Customer Retention, Business Planning, Auditing, Payments, Start-ups, Team Leadership, Team Building, Credit Risk, Customer Experience, Account Management, Negotiation, Strategic Partnerships, Management Consulting, P&L Management
Education
University of Phoenix 2004 — 2007
BSBA, Business
Synchrony Financial April 2013 - Present
GE Money - Sales Finance October 2000 - March 2013
GE Money October 1993 - October 2000
Bank One - Private Label Credit Services October 1990 - October 1993
Skills
Mainframe, Project Management, Software Project..., Credit Cards, Management, Requirements Gathering, ITIL, Customer Service, Requirements Analysis, Data Conversion, SDLC, Visual Basic, Business Requirements, Business Analysis, VisionPLUS, Cross-functional Team..., Banking, Strategy, Vendor Management
Education
University of South Florida 1985 — 1990
GE Money Project ManagerGE Capital Corporation2006 - Present
GE Money Americas 2003 - Present
Synchrony Financial 2004 - 2015
Synchrony Financial 2004 - 2015
Synchrony Financial 2004 - 2015
Education
University of Phoenix 2000 — 2007
Synchrony Financial October 2014 - Present
Synchrony Financial October 2004 - September 2014
CitiFinancial - Auto Division May 2003 - October 2004
CitiCards December 2001 - May 2003
CitiCards August 2000 - December 2001
Associates National Bank (DE) - now CitiCards February 1997 - August 2000
First Data Resources January 1996 - September 1996
Chevy Chase Bank FSB January 1995 - December 1995
Associates National Bank (DE)/The Associates Credit Card Services - now CitiCards September 1994 - December 1995
Associates National Bank (DE)/The Associates Credit Card Services - now CitiCards February 1992 - August 1994
Skills
Strategy Development, Fraud Analysis, Technology Evaluation, SAS/SQL, Process Management, Vendor Relations, Cards, Fraud, Risk Management, Credit, Underwriting, Fraud Prevention, Operational Risk, Strategy, SAS programming, Credit Risk, Project Management, Analytics, Financial Risk, Portfolio Management, Credit Cards, Financial Services, Fraud Detection, Finance, Analysis, Management, Cross-functional Team..., Leadership, Call Centers, Forecasting, Banking, Operational Risk..., Vendor Management
Education
University of Phoenix 2001 — 2009
Bachleor of Science, Business Management, 3.7
El Centro College 1992 — 1994
Associates of Applied Science, Criminal Justice, 3.75
Synchrony Financial January 2001 - Present
GE Capital January 2001 - July 2014
GE Money 2005 - 2011
GE Money January 2001 - November 2005
Skills
Management, Credit Cards, Call Centers, Customer Experience, Relationship Management, Call Center, Process Improvement, Sales, Customer Retention, Customer Satisfaction, Banking, Customer Service, Vendor Management, CRM, Performance Management, Operations Management, Cross-functional Team..., Business Analysis, Forecasting, Six Sigma, Credit, Leadership, Risk Management, Financial Services, Training, Compliance Management
Education
University of Phoenix-Charlotte Campus 2012 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Synchrony Financial July 2003 - Present
Skills
Call Center, Leadership, Performance Management, Call Centers, Training, Sales, Customer Service, Marketing, Time Management, Process Improvement, Customer Experience, Customer Retention, Customer Satisfaction, Six Sigma, Banking, Cross-functional Team..., Team Leadership, Team Building
Education
York Tech 2010 — 2014
University of South Carolina-Columbia 1996 — 1996
na, Psychology
Synchrony Financial November 2004 - Present
Skills
Business Analysis, SDLC, Project Management, IT Management, Requirements Gathering, Software Project..., Requirements Analysis, IT Strategy, Integration, Vendor Management, Process Improvement, Cross-functional Team..., Business Process...
Education
University of Phoenix 2001 — 2003
MBA, Technology Management
University of Phoenix 1998 — 2001
BS, Project Management
Synchrony Financial February 2003 - Present
GE Capital February 2003 - Present
Olympus America, Inc. January 1996 - February 2001
Estée Lauder Companies Inc. March 1992 - June 1995
Skills
Retail, Credit Cards, Building Relationships, Leadership, Sales Presentations, Sales, Sales Management, Relationship Management, Import Export, Cosmetics, Business Development, Strategic Planning, Call Centers, Coaching, Management, Cross-functional Team..., Process Improvement, Marketing, Forecasting, Marketing Strategy, Account Management, Sales Operations
Education
University of Phoenix 2012 — 2014
Bachelor's degree in Business Administration/Major in Marketing
Inter American University of Puerto Rico 1979 — 1983
Bachelor of Business Administration (B.B.A.), Marketing
GE Capital July 2001 - Present
Synchrony Financial July 2001 - Present
ELC Group, Inc January 2009 - January 2011
GE Money Bank August 2000 - January 2009
Payless Cashways January 1981 - January 2000
Skills
Financial Analysis, Forecasting, Account Management, Marketing, Business Development, Sales, Training, New Business Development, Process Improvement, Leadership, Retail, Selling, Sales Management, Cross-functional Team..., Management
Education
University of Phoenix 2002 — 2006
BS, Business Administration
University of Phoenix 2002 — 2006
Bachelor's degree, Business Administration and Management, General
Synchrony Financial August 1999 - Present
Synchrony Financial August 1999 - Present
Skills
Process Improvement, Vendor Management, Cross-functional Team..., Call Centers, Business Process..., Operations Management, Leadership, Risk Management, Credit Cards, Outsourcing
Education
University of Phoenix 2000 — 2010
MBA , Busness Administration
Synchrony Financial June 2015 - Present
Sears Holdings Corporation July 2014 - May 2015
American Express March 1984 - November 2012
Skills
Team Building, Relationship Management, Financial Services, Credit Cards, Re-engineering, Strategic Planning, Process Improvement, Leadership, Call Centers, Management, Vendor Management, Risk Management, Customer Service, Business Analysis, Payments, CRM
Education
University of Phoenix 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Synchrony Financial August 2015 - Present
Argentur ATA February 2013 - Present
Synchrony Financial November 2008 - August 2015
Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Research, Strategic Planning, Public Speaking, Teaching, Budgets, Negotiation, Team Building, Team Leadership, Project Planning, Social Media, Public Relations, Coaching, Management, Process Improvement, Leadership, Project Management, Financial Analysis, Teamwork
Education
University of Puerto Rico - Humacao 1996 — 1999
Bachelor's degree, Accounting
Colegio Madre Cabrini 1983 — 1986
High School Diploma
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
Synchrony Financial July 2014 - Present
GE Capital July 2012 - September 2014
GE Capital April 2006 - July 2012
GE Capital December 1999 - April 2006
GE Capital November 1998 - December 1999
GE Capital January 1997 - November 1998
GE Capital February 1996 - January 1997
GE Capital May 1995 - February 1996
GE Capital February 1995 - May 1995
Skills
Banking, Credit, Risk Management, Portfolio Management, Process Improvement, Financial Analysis, Loans, Credit Risk, Vendor Management, Financial Services, Change Management, Business Analysis
Education
University of Phoenix 2005 — 2006
Master's degree, Information Systems
University of Phoenix 2003 — 2005
Bachelor's degree, Accounting
Synchrony Financial October 2008 - Present
Education
University of Phoenix
Bachelor's degree, Global Business Management