Talkdesk Company
Industry: Software company
DescriptionTalkdesk is a cloud-based contact center software provider. Its headquarters are in San Francisco, with offices in both Lisbon and Porto, Portugal. CEO: Tiago Paiva Headquarters: San Francisco, CA Founded: 2011 Founders: Tiago Paiva, Cristina Fonseca VPs: Charanya Kannan (Product Management), John Kepp, Peter Ekman (People), Tom Milligan (Strategic Partnerships)
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Talkdesk Employees
Talkdesk March 2015 - Present
Big Brothers Big Sisters March 2012 - Present
DoubleDutch January 2015 - March 2015
DoubleDutch November 2013 - December 2014
Bizo January 2013 - October 2013
Bazaarvoice July 2012 - January 2013
PowerReviews March 2011 - July 2012
Alchemy Urban Systems May 2010 - September 2010
Triangle Blvd. May 2009 - June 2009
Kent State Ice Hockey Camps June 2000 - August 2008
Skills
Data Analysis, Salesforce.com, Community Management, Account Management, CRM, Social Media Marketing, Entrepreneurship, Marketing, Online Advertising, Customer Service, Business Strategy, Sales, Start-ups, Social Media, Ice Hockey, Leadership, Social Networking, Online Marketing, Analytics, Triathlon, Email Marketing, Public Speaking, E-commerce
Education
Miami University
Business Management w/ Entrepreneurship track
Semester at Sea 2009 — 2009
study abroad, sustainable regions
Kent Roosevelt High School
general education with focus on marketing
Talkdesk September 2015 - Present
QuinStreet July 2014 - September 2015
QuinStreet March 2013 - July 2014
POM Wonderful September 2012 - January 2013
The California Aggie March 2010 - June 2012
Skills
Content Strategy, Writing, Link Building, SEO, Digital Marketing, Data Analysis, Competitive Analysis, SEOmoz, Partnerships, WordPress, Analysis, Social Media Marketing, Marketing, Communication, Google Analytics, MajesticSEO, Google Webmaster Tools, SMO, Editing, Google Adwords, WebTrends Analytics, Social Media ROI, Microsoft Excel, Microsoft Word, Microsoft Office, Proposal Writing, Microsoft Exchange, Tableau, Blogging, Facebook, Press Releases, Content Management, Content Development, Online Marketing, Leadership, Web Content Management
Education
University of California, Davis 2008 — 2012
Bachelor of Arts (BA), Communication, General
University of California, Davis 2008 — 2012
Bachelor of Arts (BA), English Language and Literature, General
Talkdesk September 2015 - Present
Talkdesk June 2015 - Present
Indix May 2014 - May 2015
WatchDox January 2013 - May 2014
Saint Mary's College of California August 2011 - July 2013
Otis McAllister, Inc. February 2010 - July 2012
Skills
Sales, Business Development, Customer Service, Teamwork, Sales Coaching, Training, New Business Development, Sales Management, Grit, Enterprise Software, Startup Sales, Direct Sales, Sales Process, Challenge Driven, Challenger Sales, CRM, SaaS, Startup Development
Education
Saint Mary's College of California 2005 — 2009
BA, Economics
John Cabot University 2008 — 2008
4-Tell July 2015 - Present
Lyft February 2014 - Present
Talkdesk November 2014 - July 2015
Stryker February 2014 - June 2014
4Modal Logistics October 2012 - February 2014
ADP April 2012 - October 2012
Enterprise Rent-A-Car April 2010 - April 2012
Skills
Sales, Customer Service, Building Relationships, Sales Management, Cold Calling, Selling, Salesforce.com, Management, Team Management, Account Management, Customer Satisfaction, Sales Operations, Social Networking, Leadership, Start-ups, Project Management, Solution Selling, Marketing, Social Media Marketing, Lead Generation, Marketing Strategy
Education
University of Portland 2005 — 2009
Bachelor of Science (BS), Organizational Communication, General
Jesuit High School 2001 — 2005
General Studies, Student Council
Talkdesk August 2015 - Present
Brand Networks October 2014 - May 2015
Brand Networks November 2013 - September 2014
Optimal (acquired by Brand Networks) September 2013 - February 2014
IBM July 2009 - September 2013
Weiss Tech House/ThreeZero Communications April 2007 - May 2009
Beyond.com September 2008 - December 2008
MindShare June 2008 - August 2008
Invite Media, Inc. June 2007 - August 2007
Neutrogena Men's Line September 2006 - December 2006
Skills
Product Management, Marketing Strategy, Business Strategy, Digital Media, Change Management, Start-ups, Strategy, Product Launch, Management Consulting, Business Transformation, Digital Strategy, Social Media, Customer Engagement, Customer Segmentation, Organizational Design, Business Process Design, Business Process..., E-commerce, Benefits Realisation, Brand Development, Brand Awareness, Media Planning, Public Relations, Project Delivery, Segmentation, Workshop Delivery, Process Mapping, Client Engagement, Product Leadership
Education
University of Pennsylvania - The Wharton School 2005 — 2009
BSE, Entrepreneurship & Innovation, 3.84
University of Pennsylvania 2005 — 2009
Bachelor of Science, Marketing
Tsinghua University 2013 — 2013
Chinese Studies
Parkway Central 2001 — 2005
Talkdesk August 2015 - Present
jumpshot June 2014 - July 2015
Next Step Style April 2013 - May 2014
Blue Jeans Network April 2013 - May 2014
VHT May 2011 - March 2013
Cisco Systems May 2010 - May 2011
Cisco Systems September 2008 - May 2010
Vector Marketing July 2004 - June 2008
Vector Marketing April 2007 - September 2007
Skills
Salesforce.com, Training, Sales, Direct Sales, Sales Process, Sales Management, Project Management, Sales Prospecting, Lead Generation, Sales Presentations, Presentations, Cold Calling, Enterprise Software, Customer Service, Public Speaking, Marketing, Budgets, Selling, Management, CRM
Education
Santa Clara University 2004 — 2008
BS, Sociology
Talkdesk April 2015 - Present
137 Ventures May 2015 - September 2015
Babyscripts February 2014 - January 2015
Babyscripts August 2012 - February 2014
Lace Up January 2011 - June 2012
Palo Alto Networks September 2010 - March 2012
Sapphire Automation June 2010 - September 2010
Jems Tutoring May 2008 - September 2010
Pardonmybias July 2009 - August 2010
Office of Information Technology, Irvine April 2009 - May 2010
Skills
MySQL, C#, .NET, PHP, C++, Microsoft SQL Server, JavaScript, Ruby on Rails, CSS, Linux, Agile Methodologies, Python, Java, Perl, Web Design, Software Engineering, Entrepreneurship, AJAX, Lean Startup, Product Management, Business Strategy, Bioinformatics, Mobile Applications, jQuery, Enterprise Software, Start-ups, Web Applications, Healthcare, Healthcare Information..., Health Insurance, Web Development, SaaS, Strategy, Management, Software Development, XML, Web Services, Salesforce.com, Visual Studio, Eclipse
Education
University of California, Irvine 2005 — 2009
Computer Science and Engineering
Talkdesk September 2015 - Present
Penn Mutual January 2015 - Present
Independent May 2007 - Present
MetLife September 2011 - December 2014
MetLife March 2011 - August 2011
MetLife January 2009 - March 2011
Bertram Capital June 2007 - August 2007
Cashin Company June 2005 - August 2006
Skills
Creative Problem Solving, Pragmatic, Team Leadership, Management, CRM, Real Estate, Social Media Marketing, Social Media, Strategy, Access, Event Planning, Data Analysis, Microsoft Excel, Outlook, Social Networking, Microsoft Office, Market Research, Salesforce.com, Project Management, Financial Analysis, Time Management, Online Marketing, PowerPoint, Entrepreneurship, Marketing Strategy, Leadership, Financial Planning, Investments, Sales, Research, Strategic Planning, Marketing, Customer Service, Finance, Life Insurance, Insurance, Cold Calling, Strategic Partnerships, Business Development, Product Management, Start-ups, Consulting, Enterprise Software, Public Speaking, Account Management, Solution Selling, Analytics, SaaS
Education
University of California, Berkeley 2007 — 2010
ISF with a focus on Political Economics
San Mateo High School
High School
Lyft August 2014 - Present
Target July 2013 - August 2014
Hoover Institution 2011 - 2013
Talkdesk May 2012 - September 2012
Leadership Education and Development June 2012 - July 2012
RuffaloCODY April 2011 - April 2012
Skills
Human Resources, Marketing Strategy, Public Relations, Team Leadership, HTML, Sales
Education
Stanford University 2009 — 2013
Bachelor of Arts (B.A.), Science, Technology and Society (focus in work and organizations)
Startup & Tech Mixer July 2013 - Present
Talkdesk 2014 - 2014
GoPago August 2012 - December 2013
Apple September 2010 - September 2012
Skills
Photographer, Graphic Design, Photography, Network Administration, Adobe Creative Suite, Music Production, Photoshop, Social Networking, Laser Graphic Design, Video Production, Post-Production, Editing, Inventory Management, Project Management, Hardware Engineering, Quality Assurance..., Quality Assurance..., Solution Creation, CRM Administration, Web Automation, Mobile Device Management, Advanced Troubleshooting, Digital Media Creation, OS X, Final Cut Pro, Mac, iPhone, Advertising, Premiere, User Experience, InDesign, Video Editing, Film, Marketing, Video, HTML, Facebook, Post Production, CRM, After Effects, Training, Digital Media, Automation, Web Design, Commercial Product..., Multimedia, Cloud Computing, Dreamweaver, Mac OS, Digital Video
Education
Spokane Falls Community College 2007 — 2010
Music, Sociology
Talkdesk September 2014 - Present
RelateIQ January 2014 - September 2014
Zillow June 2013 - December 2013
Zillow January 2013 - May 2013
InsightSquared September 2012 - December 2012
RentJuice Corp. May 2012 - August 2012
SoonR June 2011 - August 2011
Boston College January 2011 - May 2011
CityPenguin October 2010 - March 2011
Morgan Stanley Smith Barney June 2010 - August 2010
Skills
Writing, Blogging, Social Media, Research, Marketing Strategy, Product Marketing, SQL, Inbound Lead Generation, Inbound Marketing, Sales Trend Analysis, Sales Operations, Increasing Sales, Entrepreneurship, Marketing Management, Early-stage Startups, Marketing Communications, Excel, Strategy, Microsoft Excel, Trend Analysis, Marketing, Sales Promotion, Sales
Education
Boston College 2009 — 2013
Bachelor of Science (B.S.), Finance, Operations and Strategic Management, and Information Systems
Università Commerciale 'Luigi Bocconi' 2011 — 2011
Finance - Study Abroad
Bellarmine College Preparatory 2005 — 2009
Talkdesk 2015 - Present
Fitbit 2014 - 2015
Comcast Business 2013 - 2014
American Marketing Association, Puget Sound Chapter 2012 - 2014
AT&T 2011 - 2013
T-Mobile 2007 - 2011
Applied Materials 2006 - 2006
Skills
Product Management, Cross-functional Team..., Project Management, Strategy, Leadership, CRM, Business Requirements, Vendor Management, Account Management, SaaS, PMP, E-commerce, Business Analysis, User Acceptance Testing, Public Relations, Change Management, Marketing Strategy, Stakeholder Management, Event Planning, Blogging, Program Management, Team Management, Customer Service, Salesforce.com
Education
University of California, Berkeley, Haas School of Business 2014 — 2017
Master of Business Administration (M.B.A.)
North Carolina State University
Master, Integrated Manufacturing Systems Engineering
Jawaharlal Nehru Technological University
Bachelor of Technology, Mechanical Engineering
Talkdesk August 2015 - Present
EAT Club February 2015 - August 2015
Sunset Parking June 2010 - March 2014
Xponential Growth Solutions March 2013 - July 2013
Skills
Customer Service, Market Research, Marketing, Management, Data Analysis, Marketing Research, Research, Social Media, Microsoft Excel, Business Development, Cold Calling, CRM, Balloons, Tap Dance, Chimneys, Quantitative Research, Salesforce.com, Lead Management
Education
San Diego State University-California State University 2011 — 2013
Bachelors, Economics
Grossmont College 2009 — 2011
Talkdesk May 2015 - Present
Min Edition August 2013 - Present
IBM January 2011 - August 2013
BigFix, Inc. April 2008 - December 2010
BigFix, Inc. January 2007 - March 2008
BigFix, Inc. January 2004 - December 2006
Skills
Enterprise Software, Software Development, Product Management, SaaS, Virtualization, Distributed Systems, Entrepreneurship, Linux, Unix, Perl, Agile Methodologies
Education
University of California, Berkeley 2000 — 2003
Bachelor of Arts, Computer Science
Talkdesk May 2015 - Present
Intuit Demandforce December 2012 - May 2015
AlienVault October 2011 - December 2012
AlienVault December 2010 - October 2011
DDNi June 2008 - September 2009
Skills
CRM, Salesforce.com, Sales Operations, SaaS, Lead Generation, Marketing Automation, Forecasting, Business Analysis, Sales Cycle Management, Management, Strategy, Leadership, Sales, Cloud Computing, SIEM, Sales Process, Salesforce Administrator, Security, Account Management, Data Integrity, Strategic Partnerships, Enterprise Software, Sales Enablement, Pipeline Management, Territory Alignment, Trade Shows, Information Security, Supply Chain Management, Price Lists, Go-to-market Strategy, Product Management, Solution Selling, Program Management, E-commerce, Sales Management, Integration, Channel Partners
Education
University of California, Santa Barbara 2006 — 2010
BS, Political Science, History
Scotts Valley High School
Talkdesk August 2015 - Present
ClearStory Data June 2014 - July 2015
GoodData June 2012 - June 2014
Skills
Automotive Technology..., Renewable Energies, Sales Engineering, SaaS, Cloud Computing, Product Management, Solution Selling, PaaS, Business Intelligence, Professional Services, Marketing Automation, Product Marketing, Analytics, CRM, Sales Process, Data Integration, Start-ups, Integration, Dashboarding
Education
California Polytechnic State University-San Luis Obispo 2008 — 2012
Bachelor of Science (B.S.), General Engineering
Talkdesk September 2015 - Present
Intuit October 2014 - September 2015
Intuit July 2014 - September 2014
Intuit April 2014 - June 2014
Henkel Consumer Goods April 2012 - September 2012
ICM Partners October 2006 - January 2011
El Dorado Restaurant January 2002 - February 2004
Skills
Marketing, New Business Development, Marketing Strategy, Business Development, Entrepreneurship, Brand Management, Social Media, Strategic Planning, Microsoft Excel, Digital Marketing, Sales Operations, Sales, Event Planning, Research, Value Investing, Excel, Business Networking, Technology Sales, SaaS, Leadership, Salesforce.com, Team Building
Education
University of California, Irvine 2011 — 2013
MBA, MBA (Marketing & Information Technology)
Vienna University of Economics and Business Administration 2012 — 2012
MBA Exchange, International Brand Marketing & Strategic Management
University of California, Los Angeles 2000 — 2005
Bachelor's degree, English and Creative Writing
Bellarmine College Preparatory 1996 — 2000
Talkdesk July 2015 - Present
Georgetown University Department of Computer Science January 2015 - May 2015
Georgetown University Office of Residential Living August 2013 - May 2015
Capital Educators November 2012 - January 2014
Saddleback Church May 2013 - August 2013
Skills
Microsoft Office, PowerPoint, Public Speaking, Research, International Relations, Statistical Data..., C++
Education
Georgetown University 2011 — 2015
Bachelor of Science in Foreign Service, Science, Technology, and International Affairs, Cumulative GPA: 3.64/4.0, Major GPA: 3.87/4.0
Institute for the International Education of Students (IES Abroad) 2014 — 2014
Shanghai, China Global Health Program
Talkdesk April 2015 - Present
salesforce.com January 2014 - April 2015
New Avenue Inc. May 2010 - September 2014
Intuit August 2013 - January 2014
Intuit September 2012 - July 2013
Intuit June 2011 - August 2012
Dealkat January 2011 - July 2012
PageOnce September 2010 - June 2011
Dealkat January 2010 - December 2010
Lolapps May 2009 - March 2010
Skills
Digital Media, Mobile, Entrepreneurship, Product Management, Marketing Strategy, Online Marketing, Product Marketing, Business Strategy, Analytics, Social Media, Start-ups, Social Media Marketing, E-commerce, Strategy, Mobile Marketing, Lead Generation
Education
University of California, Berkeley - Walter A. Haas School of Business 2007 — 2009
MBA, Entrepreneurship and High-Tech Marketing
Stanford University 1997 — 2002
BS, MS, Electrical Engineering
Robert Koleji 1990 — 1997
High School
Talkdesk June 2015 - Present
JustAnswer.com (formerly Pearl.com) November 2013 - June 2015
JustAnswer.com (formerly Pearl.com) November 2012 - November 2013
SurveyMonkey June 2012 - January 2013
Hult International Business School September 2011 - August 2012
German Pavilion EXPO Shanghai 2010 September 2010 - October 2010
pro-beam electron beam technology Suzhou Co., Ltd October 2009 - September 2010
Quantum Builders, For Sustainable Living Inc. June 2006 - April 2008
Skills
Marketing, Online Marketing, SEM, PPC, Analysis, Marketing Research, Marketing Strategy, Project Implementation, Training/Mentoring, Team Leadership, Teamwork, Communication Skills, Motivational Skills, High Organizational..., Process Improvement, Strategic Planning, Business Strategy, Start-ups, Business Development, Global Strategy, Cross-cultural..., International Business, International Relations, German, Mandarin, Oral & Written..., Concept Development, Product Development, Google Adwords, Advertising, Spanish, Training
Education
Hult Intertnational Business School, San Francisco 2011 — 2012
Master's degree, International Business, 3.5
The University of Bonn 2006 — 2009
BA, Asian Studies
Hainberg Gymnasium Goettingen 2004 — 2006
Abitur (A-Levels), Spanish, English, Math, Politics
East Bay Waldorf High School 2000 — 2004
Some High School, International Business
Hult International Business School
Masters of International Business
Talkdesk June 2015 - Present
Workiva April 2014 - June 2015
Workiva April 2013 - April 2014
Workiva January 2012 - March 2013
Workiva April 2010 - March 2012
Citrix Online June 2008 - April 2010
IBM Corporation January 2007 - June 2008
IBM January 2007 - December 2007
Pinnacle Security October 2004 - August 2006
Skills
SaaS, Customer Acquisition, Solution Selling, Closing Deals, Sales Management, Team Leadership, Product Launch, Leadership, Sales Process, Cross-functional Team..., Forecasting, Management, Sales
Education
Brigham Young University - Idaho 2003 — 2006
Bachelor's Degree
The University of Chicago Booth School of Business 2012 — 2012
Talkdesk August 2011 - Present
INESC-ID October 2009 - August 2010
Procter & Gamble July 2009 - January 2010
Skills
Software Development, MySQL, JavaScript, Java, Node.js, Ruby on Rails, Ruby, Programming, SaaS, Software Engineering, PHP, Cloud Computing, Web Development, Java Enterprise Edition, Web Applications, Mobile Applications, Web Services, Distributed Systems, Open Source
Education
Instituto Superior Técnico 2008 — 2010
MSc, Network and Telecommunications
KTH Royal Institute of Technology 2009 — 2009
MSc, Computer Science
Instituto Superior Técnico 2005 — 2008
BSc, Network and Telecommunications
Talkdesk July 2014 - Present
EchoSign January 2011 - July 2014
Arena Solutions May 2008 - January 2011
Arena Solutions December 2007 - May 2008
Tropos Networks January 2006 - December 2007
Precision I/O June 2005 - December 2005
Valdero Corporation March 2004 - April 2005
PSP Industries December 1997 - October 2003
Skills
Enterprise Software, SaaS, Salesforce.com, Product Marketing, Solution Selling, Business Alliances, Sales Process, Cloud Computing, Management, Sales Operations, Entrepreneurship, Sales Management, Lead Generation, Sales, Executive Management, Start-ups, Market Research, Channel Partners, Business Development, Testing, Strategic Partnerships, Selling, Go-to-market Strategy, Pre-sales, Direct Sales
Education
San Jose State University 1999 — 2001
MBA, Business
San Jose State University 1995 — 1997
BS, Business Management
Talkdesk February 2015 - Present
Quiktrak September 2012 - March 2015
Westside Metros Soccer Club January 2012 - September 2013
Cornerstone tax January 2012 - April 2012
The Pool and Spa House September 2010 - December 2011
Citizens of the World 2009 - 2010
Skills
Product Marketing, Sports, Marketing Strategy, Marketing Communications, Marketing, Interpersonal..., Digital Marketing, Direct Sales, Sales Presentations, SQL, Microsoft Office, Software Quality..., Software Integrations, Leadership, Public Relations, Social Media Marketing, Social Media, Microsoft Excel, Customer Service, SaaS, Public Speaking, Customer Experience, Sales, PowerPoint, Customer Retention, Event Planning, Customer Satisfaction
Education
Oregon State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
Southwestern Oregon Community College
Talkdesk July 2015 - Present
Skills
Leadership, Business Development, Marketing, Sales Operations, Lead Generation, Sales, Strategy, Social Media Marketing, SaaS, Market Research, International Sales, Inside Sales, Life Insurance, Social Media, Management, Account Management, Client Education, Sales Promotion, Property & Casualty..., Social Networking, Customer Service, Cold Calling, Salesforce.com
Education
University of California, Davis 2003 — 2008
B.A., B.A. International Relations with economic concentration, B.A. French
Palo alto High School
Talkdesk September 2015 - Present
Intuit June 2015 - September 2015
Intuit November 2014 - May 2015
Intuit July 2014 - October 2014
Braun Blaising McLaughlin & Smith PC (BBMS) September 2013 - July 2014
SkySlope April 2013 - October 2013
California State University, Sacramento January 2013 - September 2013
SkyDive Pismo Beach June 2011 - June 2012
Skills
Customer Service, Public Speaking, Research, Sales, Social Media, Training, Marketing, Microsoft Excel, Microsoft Office, Creativity, Communication, Social Media Marketing, Facebook, Microsoft Word, Public Relations, PowerPoint, Editing, Event Planning, Management, Sound, Marketing Communications, Event Management, Fundraising, Time Management, Community Outreach, Social Networking
Education
California State University-Sacramento 2012 — 2014
BA, Political Science and Government
Cuesta College 2010 — 2012
Associate of Arts (AA), Political Science and Government
Talkdesk August 2015 - Present
Workiva Inc. September 2013 - August 2015
Thomson Reuters June 2006 - September 2013
Skills
Capital Markets, Legal Writing, Legal Research, Direct Sales, Salesforce.com, Sales, Contract Negotiation, Westlaw, Demos, Solution Selling, Due Diligence, Leadership, Risk Management, Strategic Planning, Negotiation, Public Speaking, Finance, Accounting, Strategy, SaaS, Strategic Partnerships, Sales Process, Account Management, Cold Calling
Education
Creighton University School of Law 2003 — 2006
J.D., Law
Weber State University 1998 — 2003
Bachelor of Integrated Studies, Sales, Marketing, and Public Speaking
Talkdesk June 2015 - Present
Mashery July 2014 - June 2015
Druva March 2014 - July 2014
Druva January 2013 - March 2014
Druva October 2012 - January 2013
Early Warning® December 2011 - August 2012
Early Warning® December 2010 - December 2011
Hillstone Restaurant Group October 2009 - December 2010
Skills
Salesforce.com, Lead Generation, Lead Management, Marketo, Microsoft Excel, Marketing Automation, Highly detail oriented, Demand Generation, CRM, Marketing Strategy, Analytics, Management
Education
University of Arizona, Eller College of Management
B.S., Marketing
Talkdesk April 2015 - Present
eTherapi December 2014 - February 2015
YadaZing August 2013 - December 2014
SAY Media September 2010 - May 2013
TimeBridge (acquired by Merchant Circle) June 2009 - July 2010
Facebook June 2008 - August 2008
Knightsbridge Solutions (acquired by Hewlett-Packard in 2007) October 2004 - June 2007
Aha! Interactive (acquired by SchoolNet, now owned by Pearson) January 2003 - October 2004
Skills
Product Management, Product Strategy, Product Marketing, Web Analytics, Business Intelligence, Roadmap, Monetization, Social Networking, Growth Hacking, User Research, Analytics, User Experience, Agile Project Management, Advertising, Digital Media, E-commerce, Social Media, Competitive Analysis, Strategy, Business Development, Start-ups, Product Development, Business Strategy
Education
University of California, Berkeley - Walter A. Haas School of Business 2007 — 2009
MBA, Concentrations in Marketing, Entrepreneurship
Northwestern University 1998 — 2002
B.S., Education (Learning Sciences), Computer Science
Entelo 2015 - Present
Talkdesk September 2014 - 2015
Glassdoor October 2012 - August 2014
Glassdoor June 2011 - September 2012
Glassdoor January 2011 - June 2011
Acteva November 2007 - December 2010
Fairwinds Credit Union March 2004 - July 2007
York Financial Group, Inc. May 2001 - February 2004
Skills
Solution Selling, Enterprise Software, Salesforce.com, SaaS, Negotiation, Cloud Computing, Consultative Selling, Sales Management, Software Sales, Selling, Team Building, Start-ups, Direct Sales, Contract Negotiation, Complex Sales, Sales Process, Pricing, Forecasting, CRM software, Customer Relations, Cross-functional Team..., Social Media, Event Management, Lead Generation, New Business Development, Microsoft Office, Team Leadership, B2B, Cold Calling, Sales Operations, Lead Management, Key Account Management, Contract Negotiations, Sales Enablement, Customer Service, Account Management, CRM, Sales, Social Media Marketing, Sales Presentations, Online Advertising, Leadership, Marketing, Strategy, Business Development, Management, Training, Entrepreneurship, Networking, Marketing Communications
Education
University of Central Florida - College of Business Administration
BSBA, Finance
Talkdesk September 2015 - Present
Otis Elevator Company August 2014 - August 2015
Otis Elevator Company August 2013 - July 2014
Nor Cal Beverage June 2012 - August 2012
UCSB Intercollegiate Athletics August 2011 - June 2012
NLC Productions August 2009 - November 2010
Skills
Customer Service, PowerPoint, Event Management, Microsoft Excel, Time Management, Social Media, Microsoft Word, Microsoft Office, Public Speaking, Facebook, Sales, Social Networking, Event Planning, Social Media Marketing, Marketing, Research, Customer Satisfaction, Photoshop, Outlook, Blogging
Education
University of California, Santa Barbara 2008 — 2013
Bachelor of Arts (B.A.) Communication
University of California, Santa Barbara 2012 — 2013
Strategic Business Professional Certificate, Business Emphasis
Delta High School 2004 — 2008
High School Diploma
Talkdesk August 2015 - Present
The John Maxwell Team December 2014 - Present
Rich Dad Education December 2014 - Present
5LINX Enterprises Inc. March 2014 - Present
Bonitasoft January 2015 - July 2015
Dell August 2014 - November 2014
Dell October 2013 - August 2014
Dell June 2013 - October 2013
ACC1Ó March 2012 - October 2012
EADA October 2011 - October 2012
Skills
Entrepreneurship, Strategy, Leadership, Business Strategy, Management Consulting, Teamwork, Business Development, Management, Public Speaking, Project Management, Marketing, Marketing Strategy, Business Planning, Team Leadership, Strategic Planning, Sales, Market Research, Analysis, Coaching, Start-ups, Event Management, Salesforce.com, Brand Management, Training, Recruiting, Team Building, Sales Operations, Direct Sales, B2B, Sales Management, Partner Management, SaaS, Enterprise Software, Customer Experience
Education
EADA - Escuela de Alta Dirección y Administración 2011 — 2012
Master, International Management, 3.8 GPA
Universidad de Salamanca 2011 — 2011
Cursos Internacionales, Cursos de Español (Lengua y Cultura)
University of Liverpool 2007 — 2010
BA (Honors), International Business
The American Business School Paris 2006 — 2007
BA (Honors), International Business
Richard Montgomery High School 2003 — 2006
High School Diploma
French International School
Talkdesk September 2015 - Present
Project Frog 2013 - 2014
Banana Republic / Gap Inc. 2011 - 2012
BlackRock 2006 - 2010
Citigroup 2005 - 2006
Skills
Financial Analysis, Financial Modeling, Due Diligence, Asset Managment, Portfolio Management, Investments, Mergers & Acquisitions, Business Development, Finance, Investment Banking, Start-ups, Management, Capital Markets, Asset Management, Strategy, Analytics
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (M.B.A.)
University of California, Berkeley - Walter A. Haas School of Business
Bachelor of Science (BS), Business at Haas School of Business
Talkdesk April 2015 - Present
Piqora June 2012 - March 2015
YapStone, Inc. May 2011 - October 2011
YapStone, Inc. June 2010 - October 2011
AppGoGo April 2010 - August 2011
YapStone, Inc. June 2009 - June 2010
AllStudentRentals.com August 2007 - May 2009
Golden Capital Network September 2007 - December 2008
Innovation Association September 2006 - December 2008
Skills
Partnerships, E-commerce, Direct Sales, Salesforce.com, Marketing Automation, Business Development, Start-ups, Marketing, CRM, SaaS, SEM, Entrepreneurship, Email Marketing, Online Advertising, Social Media, Analytics, Strategic Partnerships, Product Management, Lead Generation, Sales, Social Networking, Leadership, Social Media Marketing, Online Marketing, Market Research, Marketing Strategy, Web Analytics, Direct Marketing, Product Marketing, Mobile Marketing, SEO
Education
California State University-Chico
Bachelor of Science (B.S.), Business Administration: Marketing
Talkdesk 2015 - Present
WealthEngine July 2014 - April 2015
WealthEngine November 2013 - June 2014
WealthEngine January 2013 - November 2013
Surf Expo 2012 - 2012
Brightsound Entertainment 2010 - 2012
Skills
Sales, SaaS, Analytics, Solution Selling, Financial Analysis, Salesforce.com, Fundraising, Account Management, Strategic Planning, Marketing, PowerPoint, Prospect Research, Sales Process, Public Speaking, Selling
Education
The Citadel
Master of Business Administration (MBA), Finance
College of Charleston
Bachelor of Science (B.S.), International Business
Peking University
Asian Studies
Talkdesk April 2015 - Present
EnerNOC November 2012 - September 2014
GE January 2011 - December 2012
Triangle Petroleum Corporation April 2010 - August 2010
Gulf State Real Estate Services January 2007 - January 2009
Latter & Blum January 2004 - January 2007
Notting Hill Brasserie January 2002 - January 2004
Education
Columbia University - Columbia Business School 2009 — 2011
MBA
The University of Texas at Austin
BFA, Art History
Talkdesk July 2015 - Present
Stanford Transformative Learning Technologies Laboratory October 2014 - June 2015
Stanford Technical Communications Program September 2014 - June 2015
Rahnema Co. (Beep) December 2012 - December 2013
Mobile Communication Company of Iran(MCCI) June 2012 - November 2012
Booz & Company July 2011 - October 2011
Persian Telecom Systems Group (Pars Saman) November 2008 - June 2009
Skills
Business Strategy, Strategic Planning, Management Consulting, Matlab, Financial Modeling, Strategy, Strategic Consulting, Competitive Analysis, Telecommunications, Market Research, Team Leadership, Market Analysis, Business Development, VAS, Business Modeling, Marketing Strategy, Business Analysis, Leadership, Management, C++, Business Planning, Analysis, Mobile Devices
Education
Stanford University 2014 — 2015
Master's degree, Management Science and Engineering
Sharif University of Technology 2009 — 2012
MBA, Business Administration and Management, General
Sharif University of Technology 2004 — 2009
Bachelor of Science, Electrical Engineering
Talkdesk August 2015 - Present
Intuit's Demandforce March 2015 - July 2015
Intuit's Demandforce April 2014 - March 2015
Whitfield Business & Tax Services Inc. July 2012 - April 2014
Reznick Group October 2011 - July 2012
Pi Kappa Alpha June 2010 - May 2011
Interfraternity Council at CSU Sacramento September 2009 - August 2010
Emerald Lake Country Club May 2005 - August 2010
Skills
Accounting, Auditing, PowerPoint, Finance, Salesforce.com, QuickBooks, Accounts Payable, Time Management, SaaS, Strategic Planning, Cold Calling, Small Business, Sales, Solution Selling, Payroll, Account Management, Microsoft Excel, Bookkeeping
Education
California State University-Sacramento 2007 — 2011
Bachelor of Science (BS), Business Administration, Accountancy concentration
Talkdesk August 2015 - Present
Pacific Lighthouse Partners May 2015 - August 2015
Havas STREET January 2013 - April 2015
Santa Barbara Police Department June 2012 - January 2013
Univision June 2011 - June 2012
Skills
Public Relations, Facebook, Social Media, Marketing, Social Networking, Social Media Marketing, Press Releases, Media Relations, Recruiting, Sales, Executive..., Advertising, Publicity, Digital Marketing, Broadcast Journalism, CRM, Photography, Blogging, Broadcast Television, Event Planning, Entertainment, Editing, Final Cut Pro, Broadcast, Film, Television, Creative Writing, Event Management, Video Production, Marketing Communications, Film Production, Brand Development, Breaking News, Research, Tumblr, Online Marketing
Education
University of California, Santa Barbara 2010 — 2012
Bachelor's Degree, Communication; Minors in: Applied Psychology & Education; Magna Cum Laude, 3.8
Talkdesk September 2015 - Present
Demandforce January 2015 - August 2015
Demandforce March 2014 - December 2014
iLUXCARS July 2013 - February 2014
World Trade Center San Diego December 2012 - July 2013
Cassidy Turley April 2012 - August 2012
24 Hour Fitness February 2011 - August 2012
Wild Rivers Waterpark June 2009 - August 2010
Skills
International Relations, Event Planning, PowerPoint, Microsoft Excel, Outlook, Research, Economics, Microsoft Office, Event Management, Microsoft Word, Travel Planning, Market Research, Constant Contact, Finance, Salesforce.com, CoStar, Peachtree, Leadership, Public Speaking, Sales, Time Management, Management, Program Management, CRM, Retail, Social Networking, Networking, Social Media, Training, Facebook, Social Media Marketing, Marketing Strategy, Fundraising, Public Relations, Teamwork, Advertising, Customer Service
Education
Point Loma Nazarene University 2009 — 2013
Bachelor's degree, Business Administration and Management, General
Brethren Christian High School 2005 — 2009
High School Diploma, General Studies
Talkdesk May 2015 - Present
Seagate Technology (Branded Division - LaCie) July 2013 - April 2015
Enterprise Rent-A-Car March 2011 - August 2012
Skills
Customer Service, Sales, Inventory Management, Management, Direct Sales, Team Management, Shipping, Customer Satisfaction, Distribution Center..., Time Management, Microsoft Office, Data Entry, Training, Outlook, Account Management, Microsoft Excel, Customer Retention, Retail, Team Building, Sales Management, Leadership
Education
University of Oregon 2006 — 2010
Bachelor's Degree, Psychology (Business Administration Minor)
McNary High School
High School
Talkdesk August 2015 - Present
Talkdesk December 2014 - August 2015
LaCie September 2012 - December 2014
LaCie August 2012 - March 2013
Nike November 2010 - August 2012
Portland Timbers March 2011 - October 2011
Nike November 2010 - January 2011
All American Sports Fan June 2008 - June 2009
Student Rec Center September 2006 - June 2008
Morgan Distributing June 2007 - September 2007
Skills
Sports Marketing, Sponsorship, Sports Management, Event Planning, Sports, Social Media, Event Management, Customer Service, Facebook, Ticket Sales, Social Media Marketing, Sales, Marketing, Social Networking, Microsoft Office, Advertising, Time Management, Public Relations, Marketing Strategy, PowerPoint, Sales Operations
Education
University of Oregon 2006 — 2010
Bachelor of Science, Business Administration Sports Marketing
University of Oregon 2006 — 2010
Business, Sports Marketing
University of Oregon, Lundquist College of business 2006 — 2010
B.S, Business Administration Major
Talkdesk August 2015 - Present
Scripted.com January 2014 - July 2015
Wildfire, a division of Google July 2012 - October 2013
Dominion Enterprises May 2010 - July 2012
Ghent Neighborhood League January 2009 - January 2011
Dominion Enterprises June 2007 - May 2010
Dominion Enterprises December 2006 - June 2007
Northrop Grumman October 2003 - December 2006
Skills
TDD, Analytics, Refactoring, Abstraction, Application Architecture, Ruby on Rails, Scrum, API, Heroku, PaaS, SaaS, Solr, Facebook API, Sinatra, Cloud Computing, PostgreSQL, Github, Capybara, Redis, REST, JSON, Awk, Bash, vim, EC2, R, HTML + CSS, Resque, ggplot2, APIs, Test Driven Development, HTML, Amazon EC2
Education
Old Dominion University 1998 — 2001
Mechanical Engineering
US Naval Nuclear Power School 1992 — 1993
Technical, Nuclear Engineering
Talkdesk September 2015 - Present
WhiteHotCloud, Inc. June 2014 - June 2015
WhiteHotCloud, Inc. May 2013 - August 2013
B/E Aerospace June 2012 - August 2012
Integrated Enterprise Solutions, Inc. November 2010 - June 2012
Skills
Market Analysis, Time Management, Graphic Design, Photoshop, Customer Service, Public Speaking, Salesforce.com, Public Relations, Event Management, PowerPoint, Teamwork, InDesign, Microsoft Excel, Microsoft Office, Leadership, Cloud Computing, Social Networking, Windows, Social Media Marketing, Facebook, Team Leadership, Research, Sales, Creative Writing, Marketing, Social Media, Web Design, Marketing Communications, Event Planning, Illustrator, Advertising, Photography
Education
Saint Mary's College of California 2011 — 2015
Bachelor's Degree, Marketing and Entrepreneurship, Graduate
John Cabot University 2014 — 2014
Business Administation- Marketing
Kinetix Technology Services, LLC August 2015 - Present
Talkdesk March 2015 - July 2015
EAT Club March 2014 - April 2015
Backyard Coffee Co May 2013 - January 2014
shopkick January 2012 - May 2013
shopkick August 2012 - January 2013
Pebble Beach Company September 2011 - December 2011
Associated Students, Inc.-Cal Poly San Luis Obispo June 2010 - June 2011
Cashin Real Estate June 2009 - September 2009
Cashin Real Estate June 2008 - September 2008
Skills
Leadership, Management, Social Media, Microsoft Word, Microsoft Office, Start-ups, Event Planning, Microsoft Excel, PowerPoint, Customer Service, Public Speaking, Social Networking, Fundraising, Time Management, Social Media Marketing, Research, Creative Solutions, Humanitarian, Jokes, Humorist, Integrity, JOVIAL, Equal Opportunities, Humor, Friendly Personality, Self-starter, Budgets, Marketing, Retail, Recruiting, Community Outreach, Office Management, Business Development, Marketing Communications, Public Relations
Education
California Polytechnic State University-San Luis Obispo
Bachelor in Science, Recreation Parks and Tourism Administration
Carlmont High School
Notre Dame High School
Talkdesk September 2015 - Present
Weatherford May 2014 - May 2015
Ensign Directional Services February 2012 - May 2013
Phoenix Technology Services 2010 - February 2012
Nabors Industries 2009 - 2010
Skills
Petroleum, Oil/Gas, Microsoft Office, Natural Gas, Energy, Analysis, Drilling, Leadership, Operations Management, Oil, Oil & Gas Industry, Oil & Gas, Sales, Energy Industry
Education
The University of Lethbridge 2004 — 2009
B. Mgt., Marketing
Talkdesk August 2015 - Present
Ricondi USA January 2011 - Present
Intuit Demandforce June 2012 - August 2015
MessageMedia August 2011 - June 2012
RC Automotive January 2008 - July 2011
Skills
Solution Selling, Sales Operations, Account Management, SaaS, Consulting, Sales Management, Telecommunications, Product Management, CRM, Direct Sales, Lead Generation, Management, New Business Development, Sales Process, Salesforce.com, Business Development
Education
University of Utah - David Eccles School of Business 2007 — 2009
Business/Commerce, General
Salt Lake Community College 2005 — 2007
Associate's degree, Business, Management, Marketing, and Related Support Services
Talkdesk June 2015 - Present
Blue Jeans Network September 2013 - May 2015
Tapjoy July 2011 - June 2013
Tapjoy July 2011 - February 2012
Hulu June 2010 - August 2010
PageWell March 2010 - June 2010
GarMark Partners September 2007 - November 2009
KPMG July 2005 - August 2007
Education
Northwestern University - Kellogg School of Management 2009 — 2011
MBA, Marketing, Finance, Media
Georgetown University
BSBA, Accounting & Finance majors, with Honors
The Chinese University of Hong Kong
Talkdesk April 2015 - Present
Apttus May 2012 - April 2015
Dynamics Inc. August 2011 - November 2011
Equitable Gas May 2010 - August 2010
SIMTech May 2009 - August 2009
Education
Carnegie Mellon University - Tepper School of Business 2009 — 2011
MBA
Carnegie Mellon University 2006 — 2010
BS, Materials Science & Engineering, Biomedical Engineering
Talkdesk July 2015 - Present
Twelvefold Media December 2011 - July 2015
Twelvefold Media September 2008 - December 2011
US Government February 2003 - September 2008
Skills
Hadoop, Distributed Systems, Scalability, Agile Methodologies, Big Data, MapReduce, Software Engineering, Java, Software Development, Cloud Computing, Python, SQL, Enterprise Software, Linux, Git, Leadership, Data Mining, Mobile Devices, MySQL, Apache, Architectures, Web Services, Web Applications, Scrum, Team Leadership
Education
The Johns Hopkins University 2005 — 2007
MS, Computer Science
Massachusetts Institute of Technology 1998 — 2002
BS, Computer Science and Electrical Engineering
AMA
AMA
Talkdesk October 2014 - April 2015
RelateIQ April 2013 - August 2014
EchoSign (Acquired by Adobe Systems) November 2010 - March 2013
MONTGOMERY PROFESSIONAL SERVICES CORPORATION June 2008 - May 2011
ZUCA, INC. Campbell, California September 2007 - June 2008
ZMOS Technology, Inc. 2003 - 2007
National Semiconductor 1978 - 1981
Skills
JD Edwards, Revenue Recognition, GAAP, Financial Reporting, Accounting, Forecasting, General Ledger, QuickBooks, Cash Flow, Auditing, Variance Analysis, Start-ups, Business Development, SaaS, Management, Budgets, Finance, Payroll, Leadership, Account Reconciliation, Strategic Financial..., Consolidation, Analysis, Sarbanes-Oxley Act, Mergers & Acquisitions, Cost Accounting, US GAAP, Managerial Finance
Education
Santa Clara University
Talkdesk June 2015 - Present
MuleSoft Inc September 2013 - May 2015
HP Autonomy October 2011 - September 2013
HP Autonomy March 2010 - October 2011
HP Autonomy November 2009 - March 2010
Skills
Analyst Relations, Enterprise Software, Lead Generation, Demand Generation, Multi-channel Marketing, SaaS, Go-to-market Strategy, Strategy, Marketing Automation, Messaging, Thought Leadership, Marketing, Business Alliances, Competitive Analysis, CRM, Start-ups, Partner Management, Solution Selling, Channel Partners
Education
Bucknell University
BA, Psychology, French
CCFS- Cours de Civilisation Française de la Sorbonne
French
Sacred Heart Prep
Talkdesk March 2015 - Present
Blue Jeans Network March 2013 - March 2015
Box January 2013 - March 2013
Box December 2010 - January 2013
Box.net June 2010 - December 2010
Box.net September 2009 - June 2010
Skills
Platform Evangelism, Editing, Community Outreach, Cloud Computing, Enterprise Software, Marketing, Puppies, Sarcasm, Integration, Salesforce.com, Management, Product Management, Strategic Partnerships, CRM, SaaS, Start-ups, Strategy, Product Marketing, Analytics
Education
Stanford University 2009 — 2010
M.A., Sociology
Stanford University 2005 — 2009
B.A., Psychology, Creative Writing minor
CloudEngage August 2015 - Present
Self Employed August 2012 - Present
Talkdesk March 2015 - August 2015
Company Boost January 2011 - August 2012
International Sports Management February 2010 - December 2010
Corrigo February 2009 - December 2009
GT Futures Group January 2007 - February 2009
Skills
Sales, New Business Development, Management, Marketing, Leadership, Strategy, Account Management, Negotiation, Sales Operations, Strategic Planning, Sales Management, Selling, Business Strategy, Marketing Strategy, Salesforce.com, Contract Negotiation, Risk Management, SaaS
Education
Alpena Community College 2003 — 2005
Associate’s Degree, Business Administration
Talkdesk July 2015 - Present
Carmel Partners September 2014 - April 2015
Carmel Partners March 2014 - September 2014
Hakkasan Group March 2012 - October 2013
The Light Group December 2011 - March 2012
Las Vegas Nightlife Group May 2010 - October 2011
Skills
Customer Service, Event Planning, Leases, Marketing, Sales, Social Media
Education
University of Nevada-Las Vegas 2007 — 2010
Hospitality, Hospitality Administration/Management
Zenefits July 2015 - Present
Talkdesk December 2014 - July 2015
HackerRank February 2014 - November 2014
HackerRank February 2013 - February 2014
Emerge.MD November 2011 - February 2013
Emerge.MD July 2008 - November 2011
Emerge.MD February 2008 - July 2008
Loyola University Chicago February 2007 - May 2008
Loyola University Chicago January 2005 - August 2007
Skills
Client Engagement, Telemedicine, Project Management, Consultative Approach, SaaS, Healthcare, Customer Engagement, Cloud Computing, Video Conferencing, Healthcare Information..., Solution Selling, Strategy, Strategic Partnerships, Leadership, Business Development, Technical Recruiting, Enterprise Software, Product Marketing, CRM, Security, Start-ups, Sales Management, Business Strategy
Education
Loyola University Chicago 2004 — 2008
Communications Networks and Security, Computer Science
Brophy 2000 — 2004
Talkdesk July 2015 - Present
BrightRoll, Inc. (Acquired by Yahoo!, Inc.) July 2013 - May 2015
The Orchard August 2012 - May 2013
Independent Online Distribution Alliance, Inc. February 2011 - August 2012
Seiler, LLP October 2010 - February 2011
Pricewaterhousecoopers, LLP October 2008 - October 2010
Pacific Coast Building Products 2006 - 2008
Skills
US GAAP, Auditing, Financial Reporting, GAAP, Accounting, Financial Accounting, External Audit, CPA, Assurance, Big 4, General Ledger, Tax, Revenue Recognition, Financial Statements, Finance, Internal Controls, Sarbanes-Oxley Act
Education
California State University-Sacramento 2004 — 2008
Bachelor of Science (B.S.), Business Administration - Concentration in Accountancy
California State University-Sacramento 2004 — 2008
Bachelor of Science (B.S.), Business Administration
Talkdesk July 2015 - Present
Glass, Lewis & Co. June 2011 - November 2014
Glass, Lewis & Co. December 2010 - May 2011
Harbinson Tune Kasselik February 2008 - November 2010
ABC Foreign Language Training School July 2006 - July 2007
Skills
Research, Data Analysis, Corporate Governance, Mandarin, Analysis, Microsoft Excel, Policy Analysis, Qualitative Research, Hiring, Training, Employee Training, Team Management, Chinese, Translation, Proxy
Education
University of California, Berkeley 2001 — 2005
BA, Chinese
Beijing Normal University 2002 — 2003
Chinese Language Institute Student (汉语学院)
L’Université Michel de Montaigne, Bordeaux III
French Foreign Language Student (Le Département d'Etudes de Français Langue Etrangère)