TD Bank Group -TD Insurance
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TD Bank Group -TD Insurance Employees
TD Bank Group - TD Insurance 2014 - Present
TD Bank Group - TD Insurance 2011 - 2015
TD Bank Group - TD Insurance 2009 - 2011
TD Bank Group - TD Insurance 2007 - 2009
TD Bank Group - TD Insurance 2006 - 2007
Bombardier Inc. 2004 - 2006
Bombardier Inc. 2001 - 2004
Pegasus Technologies 1996 - 1999
Mad Science of Montreal and Ottawa 1992 - 1996
Skills
Risk Management, Strategy, Management, Financial Risk, Strategic Planning, Mergers & Acquisitions, Banking, Business Strategy, Change Management, Business Development, Program Management
Education
SDA Bocconi 1999 — 2000
Master of Business Administration
McGill University 1993 — 1996
Commerce, International Business, Management Information Systems
Stanley Black & Decker, Inc. August 2015 - Present
Diamond Integrated Marketing March 2014 - August 2015
TD Bank Group, TD Insurance April 2012 - February 2014
Fraser Milner Casgrain LLP November 2011 - February 2012
Europack Demenagements Internationaux August 2008 - August 2011
Rick's Driving School April 2004 - August 2008
Skills
Human Resources, Recruiting, Training, HRIS, Coordination, Customer Service, Insurance, Office Administration, Event Planning, Events Coordination, Employee Relations, Microsoft Excel, Microsoft Office, CRM
Education
University of Toronto 2013 — 2015
Certificate, Human Resources Management and Services
Concordia University 2007 — 2011
Bachelor of Arts and Science, Psychology
Dawson College 2004 — 2006
DEC in Social Sciences, Child Studies
TD Bank Group, TD Insurance April 2011 - Present
TD Wealth Management May 2010 - April 2011
PVM Event Planning & Corporate Communications June 2005 - June 2010
Junior League of Toronto November 2007 - September 2009
TD Waterhouse January 1998 - January 2002
TD Waterhouse November 1996 - July 1998
Skills
Leadership, Internal Communications, Employee Recognition, Employee Engagement, Rewards Programs, Management, Business Planning, Relationship Building, Strategic..., Team Building, Relationship Management, Incentive Programs, Program Management, Business Coaching, Financial Services, Budgets, Performance Management, Negotiation, Portfolio Management, Finance, Mutual Funds, Retail Banking, Banking, Strategic Financial..., Wealth Management, Fundraising, Credit Risk, CRM, Consumer Lending, Credit
Education
The University of Western Ontario - King's University College 1984 — 1987
BA, Economics
TD Auto Finance April 2014 - Present
TD Bank Group, TD Insurance September 2012 - Present
TD Bank Group, North American Credit Cards & Merchant Services September 2010 - September 2012
TD Bank Group, TD CT Technology Solutions June 2007 - September 2010
CONTAX Inc. September 2006 - June 2007
Skills
Experienced Business..., Product Management, Corporate Communications, Information Technology, Computer Proficiency, Requirements Analysis, Business Process..., System Testing, User Acceptance Testing, Business Strategy, Product Development, Customer Acquisition, Digital Strategy, New Business Development, Relationship Management, Strategic Planning, Systems Analysis, System Deployment, Usability Testing, Written & Oral..., Information Systems..., Project Management, Consulting, Business Process
Education
Ryerson University 2002 — 2006
Bachelor of Commerce (BCom), Information Technology
TD Bank Group - TD Insurance July 2009 - Present
TD Bank Group - TD Insurance July 2006 - July 2009
TD Bank Group - TD Insurance September 2003 - July 2006
TD Bank Group -TD Insurance June 2002 - September 2003
Sitel Canada Corporation February 2000 - November 2002
S.E.M Solutions November 2001 - February 2002
Skills
Incident Management, Internal Communications, Team Management, Customer Service, Problem Solving, Telephony, Team Leadership, Employee Hiring, Mobile Solutions, Verint, PBX, Nortel, ACD, Active Directory, Coordination, Workforce Management, General Insurance, Service Management, Call Center, Service Desk, SLA, Customer Satisfaction, People Management, Team Building, ITIL v3 Foundations..., Management, Troubleshooting, Citrix, Integration, Blackberry Enterprise..., ITIL, System Deployment, Call Centers, ITIL Certified, Help Desk Support
Education
HEC Montréal 2009 — 2016
Bachelor of Business Administration (B.B.A.), Management
Université de Montréal 2004 — 2006
Certificate, Applied Information technology
Herzing College 2000 — 2002
AEC, Computer Networking
Collège Bois de Boulogne 1999 — 2000
Computer Technology (Network focus)
Collège Montmorency 1996 — 1999
Computer Technology (Programming focus)