Technology Service Solutions
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Technology Service Solutions Employees
Bachman Machine Company October 2008 - Present
Greater St. Louis Area council Boy Scouts of America September 2007 - Present
Self Employed June 2002 - Present
BJC HealthCare March 2004 - October 2008
Maritz Global Technology Solutions March 1998 - June 2002
ITT Technical Institute April 2000 - January 2002
Technology Service Solutions April 1997 - August 1997
Houlihan Office Systems March 1996 - April 1997
Skills
Network Administration, Active Directory, Network Security, Windows Server 2008, Group Policy, Firewalls, VMware, Microsoft Hyper-V, DHCP, WSUS, Databases, Microsoft SQL Server, Progress 4GL, Microsoft Exchange, Cabling, Datacom, Microsoft Office, Dell PowerEdge Servers, Dell Computers, Syteline ERP, Windows 7, Windows XP Pro, HP Procurve, Brocade, Sonicwall, SonicWALL Email ES3300, Citrix, Computer Hardware, SonicWALL CDP, MP2, Cat5e, Cat6, Cisco Routers, Cisco Switches, AutoCAD, Solidworks, NX 6, Pro Engineer, Creo 2.0, SCO Unix, Nortel, Information Security, Remote Troubleshooting, Troubleshooting, Workstations, Windows Server, Training, Public Speaking, Social Media, Fiscally Responsible
Education
ITT Technical Institute 2000 — 2002
Associate of Applied Science, Computer Networking Systems Technology, 3.6
ITT Technical Institute-Earth City 1996 — 1997
Associate Degree of Applied Science - Electronic Engineering, Electronic Engineering, 3.2
EXIT LANDMARK REALTY May 2009 - Present
Prudential Ridgeway Realty March 2008 - March 2009
Keller Williams February 2007 - March 2008
Weichert Realtors April 2004 - February 2007
Corvis 1999 - 2000
ARINC 1997 - 2000
Isoquantics 1997 - 1999
Technology Service Solutions 1994 - 1995
Apollo/Hewlett Packard 1986 - 1993
Magnetic Peripherals 1979 - 1985
Skills
Consulting, Short Sales, First Time Home Buyers, Foreclosures, Sellers, Investors, Real Estate, Relocation, Investment Properties, Buyer Representation, Listings, Referrals, REO, Rentals, Single Family Homes, New Home Sales
Education
Graduate Realtor Institute 2006 — 2007
Hesser College 1984 — 1984
Office technology
Rapid City Central High School 1968 — 1970
Secretarial
County of Henrico April 2013 - Present
MathScience Innovation Center January 2006 - April 2013
Dinnwiddie County Public Schools 2003 - 2005
IBM 1999 - 2002
Technology Service Solutions 1996 - 1999
Skills
VMware, Servers, A+ Certified, Active Directory, Technical Support, VMware ESX, Troubleshooting, Hardware, Microsoft Certified..., CCNA, Routers, Networking
Education
Strayer University 1999 — 2002
B.S., Computer Networking
J Sargeant Reynolds Community College 1992 — 1996
Engineering & Electronics
Malabar High School 1980 — 1983
HS Diploma, General
IBM March 1996 - Present
FSU - Florida State Univ. August 2006 - Present
Technology Service Solutions October 1994 - March 1996
PC Docs 1993 - 1994
Skills
Websphere, Architecture, Portals, Software Sales, Cloud Computing, Collaboration Solutions, Social Media, Public Speaking, Teaching, Customer Presentations, German, Technical Leadership, Technical Sales..., Instructor-led Training, Sports Information, Healthcare Information..., Network Security, Information Security, Software Consulting, Software Industry, Russian History, Cold War, Intelligence, Counterintelligence, Enterprise Software, WebSphere Application..., WebSphere Portal, SaaS, SOA, Security, Middleware, Sametime, Enterprise Architecture, Networking, Enterprise Content..., Pre-sales, Application Architecture, DB2, EAI, Integration, Virtualization, IT Strategy, Strategy, Technical Architecture, Disaster Recovery, Professional Services, Sales Enablement, Architectures
Education
Florida State University 1988 — 1992
BS, Computer Science
SAIL
Tampa FL Customer Relationship ManagerBill Currie Ford Lincoln MercuryJuly 2009 - March 2012
Ferman Automotive November 2006 - December 2008
Technology Service Solutions September 1994 - July 1999
Technology Services Solutions 1994 - 1999
IBM June 1968 - July 1994
Skills
CRM, Management
Education
Hudson Valley Community College 1966 — 1968
IBM October 2004 - Present
IBM January 1999 - October 2004
Technology Service Solutions 1996 - 1999
Digital Equipment Corporation 1982 - 1995
Skills
Business Analysis, Project Management, Process Improvement, Forecasting, Pricing, Analysis, Cross-functional Team..., Competitive Analysis, Management, Financial Modeling, Business Strategy, Strategy, Financial Analysis, Business Process..., Business Planning, Risk Management, Solution Selling
Education
The University of Texas at Dallas 1989 — 1991
MBA, Finance
San Diego State University-California State University 1979 — 1982
BS, Business Administration
Methodist Hospital of Southern California December 2014 - Present
Hot Topic March 2012 - October 2014
Hot Topic September 2007 - March 2012
Hot Topic June 2007 - September 2007
Hot Topic January 2005 - June 2007
New Horizons Computer Learning Centers August 2001 - July 2004
Themeware Corporation November 1999 - May 2001
Technology Service Solutions July 1997 - October 1998
ASI Services Corporation January 1996 - July 1997
CRF Integrated Solutions June 1995 - August 1995
Skills
Troubleshooting, Crystal Reports, Numara Track-It, Dreamweaver, Photoshop, GERS, SQL, Web Design, Computer Hardware, Windows, Active Directory, POS, Retail, Help Desk Support, Windows Server, Network Administration, Disaster Recovery, Windows 7, Data Center, Network Security, Routers, Networking, Customer Service, Microsoft Office, Technical Support
Education
DeVry University-California 1992 — 1995
Bachelor of Science in Telecommunications
Epiq Systems February 1999 - Present
Epiq Systems 1999 - 2015
DCI February 1999 - January 2000
Technology Service Solutions November 1998 - January 1999
Skills
Troubleshooting, Technical Support, Software Documentation, HP, XP, Technical Training, Hardware, SharePoint, System Administration, Databases, Servers, Windows Server, Windows, Microsoft SQL Server, Windows XP, Vendor Management, Training, Project Management, Management
Education
The University of Memphis 1989 — 1990
Shelby State Community College 1988 — 1990
AmerisourceBergen June 2014 - Present
Project Management Institute January 2001 - Present
Aetna June 2012 - February 2014
ResultWorks, LLC July 2010 - September 2011
IBM Corporation January 2009 - March 2010
IBM Corporation January 2008 - August 2009
IBM Corporation April 2004 - March 2008
IBM Corporation January 2000 - January 2004
IBM Corporation January 1999 - January 2000
Technology Service Solutions January 1996 - January 1999
Skills
Project Management, Systems Integration, Business Transformation, Integration, Program Management, Vendor Management, Strategy, Business Process, PMO, SDLC, Process Improvement
Education
Wharton School at the University of Pennsylvania 2009 — 2012
Entrepreneurship Certification Program
Rensselaer Polytechnic Institute
MS, Computer Science
University of the State of New York
BS, Chemistry
First Serve Strategies 2001 - Present
Villanova University September 2014 - Present
Drexel University's LeBow College of Business September 2002 - September 2014
Drexel University September 2002 - April 2014
Cenero LLC 1999 - 2001
TECHNOLOGY SERVICE SOLUTIONS 1993 - 1999
Skills
Start-ups, Marketing, Management, Change Management, Fundraising, Strategic Planning, Public Speaking, Entrepreneurship, Social Networking, Marketing Strategy, Business Strategy, Web 2.0, Data Analysis, Research, Social Media, Business Development, Nonprofits, Coaching, Teaching, Leadership, Team Building, Leadership Development, Project Management, Public Relations, Strategy, Organizational..., Program Management, Business Planning, Management Consulting, Event Management, Analysis, Social Media Marketing, Marketing Communications, Training, Financial Analysis, Mergers & Acquisitions, Budgets, Higher Education, Executive Education, Event Planning, Team Leadership, Program Development, Venture Capital, Community Outreach, Executive Management, Executive Coaching, Consulting, Strategic Partnerships, Integration, Market Research
Education
University of Kentucky 1972 — 1978
MS, Economics
IBM Advanced Management School 1991 — 1991
MUFG Americas July 2010 - Present
HORIZON BLUE CROSS BLUE SHIELD January 2009 - November 2010
Expert Server Group August 2008 - January 2009
INTERPUBLIC GROUP/GIS August 2004 - August 2008
TD Waterhouse August 1999 - August 2004
D'Arcy December 1998 - August 1999
ENTEX June 1997 - December 1998
TECHNOLOGY SERVICE SOLUTIONS September 1995 - June 1997
Skills
VMware, A+ Certified, Disaster Recovery, Active Directory, VMware ESX, Virtualization, Vendor Management, IT Management, Citrix, Windows Server, Troubleshooting, Data Center, Cisco Technologies, ITIL, Servers, System Deployment
Education
New Jersey City University 1994 — 2004
Bachelor of Science (BSc), Computer Science
DEVRY TECHNICAL INSTITUTE 1995 — 1998
Diploma, Electronics Technician
higi SH llc August 2014 - Present
Stayhealthy May 2013 - August 2014
AutoCrib April 2012 - April 2013
IBM March 2011 - March 2012
MOXA February 2007 - July 2010
IBM January 1998 - March 2007
Technology Service Solutions January 1996 - January 1998
Technology Service Solutions January 1995 - January 1996
Technology Service Solutions January 1993 - January 1995
IBM May 1989 - January 1993
Skills
Routers, Customer Satisfaction, Salesforce.com, People Management, Video Servers, Excel, QMF, WiFi, Cellular, Troubleshooting, WAN, Servers, Ethernet, Disaster Recovery, SQL, PMP, ITIL, MS Project, Computer Hardware, Visio, Switches, Technical Training, Team Leadership, Quality Assurance, Process Improvement, Project Planning, SDLC, Documentation, Hardware, IT Service Management, Testing, Service Delivery, Problem Solving, IT Operations, Microsoft Excel, Project Management, Management, Software Documentation, Program Management, Vendor Management, Technical Support, Service Desk, Data Center, Product Management, Cisco Technologies, Integration, Service Management, Software Development, Leadership, Automation
Education
California State University-Dominguez Hills 2010 — 2011
Project Management Certificate
California State University-Long Beach
Bachelor of Science, Mechanical Engineering
Plano, TX March 2014 - Present
Verizon 2005 - March 2014
Convergys 2003 - 2005
Harvard Technologies 2000 - 2002
MCI 1997 - 2000
Technology Service Solutions 1996 - 1997
Skills
Switches, Cisco Technologies, VoIP, WAN, Routers, Network Design, MPLS, Disaster Recovery, Network Security, VPN, Network Engineering, TCP/IP, Troubleshooting, Firewalls, Telecommunications, CCNA, IP, Routing, LAN-WAN, Data Center, Networking, DNS, OSPF, BGP, EIGRP, Cisco Routers, Linux, Routing Protocols, Software Installation, Visio, SNMP, Catalyst Switches, Cisco IOS, QoS, Ethernet, Computer Network..., Network Administration, Wireless Networking, RIP, Frame Relay, VLAN, DHCP, Unified Communications, DSL, Wireless, Telephony, ISDN, Windows, IPv6, Help Desk Support
Education
Abraham Baldwin Agricultural College
University of Phoenix September 2012 - February 2014
University of Phoenix May 2012 - February 2014
Nanini Library August 2011 - May 2012
PCOA Mature Worker Connection February 2009 - August 2011
General Dynamics Itronix September 1999 - June 2003
Technology Service Solutions 1995 - 1998
American Management Association January 1994 - December 1994
IBM Corporation 1989 - 1993
IBM 1985 - 1989
IBM 1981 - 1985
Skills
Program Management, Customer Service, Team Building, Process Scheduler, Budgets, Process Improvement, Project Planning, Change Management, Leadership, Strategic Planning, Microsoft Office, Microsoft Excel, Product Management, Customer Satisfaction, Cross-functional Team..., Negotiation, New Business Development, Human Resources, Networking, Public Speaking, Job Search Strategies, Leadership Development, Training, Management, Performance Management, Strategy, Team Leadership, Product Development, Workshop Facilitation, Software Documentation, Time Management, Telecommunications, Interviews, Coaching, Research, Recruiting, Marketing, Organizational..., Analysis, Policy, Resume Writing, Project Management, Government, Employee Relations, Job Search, Staff Development, Nonprofits, Career Development, Career Counseling, Conflict Resolution
Education
California Coast University
MBA Ph.D., Business Management
Selden Fox, Ltd. January 2011 - Present
IBM Corporation May 2008 - April 2009
IBM Corporation January 1999 - May 2008
Technology Service Solutions September 1994 - January 1999
Eastman Kodak Company January 1979 - September 1994
Education
College of DuPage
Associates in Arts, Business
Ephor Group, LLC January 2002 - Present
SmartTime Software November 2003 - November 2006
HRAmerica January 2002 - February 2006
Talent Tree August 2001 - January 2004
Outsource International Inc. 1998 - 2001
Medaphis Physican Services, Inc January 1996 - January 1998
Technology Service Solutions June 1993 - December 1996
FFMC July 1990 - April 1993
EdwardJones & Co. April 1981 - June 1990
IBM January 1975 - March 1981
Skills
Corporate Development, Business Strategy, Private Equity, Mergers, Capital Raising, Investor Relations, Turn Around Management, Strategic Partnerships, Leadership, Acquisitions, Business Valuation, Strategy, Outsourcing, Finance, Business Development, Financial Analysis, Mergers & Acquisitions, Venture Capital, Portfolio Management, Start-ups, Entrepreneurship, M&A experience, Mezzanine, Due Diligence, Restructuring, Investments, Growth Capital, Executive Management, Capital, Acquisition Integration, Divestitures, Buyouts, Private Placements, Management, Financial Services, Corporate Finance, Leadership Development, Growth Strategies, Management Consulting, Funding, Thought Leadership, Business Planning, Strategic Consulting, Recapitalizations, International Business, Governance, P&L Management, Global Business..., Corporate Governance, Capital Markets
Education
Southern Illinois University, Edwardsville 1983 — 1985
MBA
Kansas State University 1971 — 1975
BSBA
Shawnee Mission West 1968 — 1971
High School Diploma
National Janitorial Solutions January 2015 - Present
National Janitorial Solutions May 2010 - Present
Executive Search June 2009 - September 2010
IBM Global Services January 1999 - April 2009
Technology Service Solutions 1995 - 1998
GE Computer Services 1985 - 1995
Skills
Outsourcing, Program Management, Cross-functional Team..., Vendor Management, Strategy, Process Improvement, Management Consulting, Management, Operations Management, Start-ups, Account Management, Budgets, Business Development, Sales, Leadership, Forecasting
Education
Rutgers University 1980 — 1984
BA, Finance/Accounting
Burlington County College 1980 — 1983
Associates, Business Administration
Arris April 2015 - Present
Verizon October 2012 - March 2015
Motorola Mobility April 2000 - November 2011
General Instruments April 1998 - April 2000
Technology Service Solutions October 1995 - April 1998
Cablevision September 1994 - October 1995
Skills
Electronics, Telecommunications, RF systems, Software Installation, Integration, Entrepreneurship, Small Business Owner, Fiber Optics, MPEG, Billing Systems, Operating Systems, Set Top Box, Routers, SQL, Digital Video, Product Development, Digital TV, Ethernet, VOD, Troubleshooting, RF, Testing, Broadband, Digital Signal..., Unix, Routing, WiFi, IPTV, Analog, Engineering, Wireless Networking, Cross-functional Team..., System Deployment, Satellite Communications
Education
Community College of the Air Force 1985 — 1993
Associates Degree, Applied Electronic Principles
Lenovo October 2014 - Present
IBM January 2005 - September 2014
IBM July 1997 - October 2005
Technology Service Solutions March 1993 - July 1995
Skills
Linux, Cloud Computing, Account Management, New Business Development, Business Development, Unix, Storage, DS4000, Solution Selling, Leadership, Pre-sales, BladeCenter, Data Center, Servers, System X, Networking, Enterprise Software, CRM, Sales, SAN, Sales Process, Storage Area Networks, Channel Partners, Salesforce.com, Sales Enablement, Storage Virtualization, Professional Services, SaaS, Managed Services, High Availability, Disaster Recovery
Education
Dallas Baptist University 2001 — 2001
Bachelor of Science
Regis University 1982 — 1987
Assosiate of Applied Science
American Senior Benefits March 2012 - Present
Bankers Life and Casualty July 2009 - March 2012
IBM January 1999 - July 2009
TECHNOLOGY SERVICE SOLUTIONS January 1996 - January 1999
GE - NETWORK MAINTENANCE AND TECHNOLOGY SERVICES January 1993 - January 1996
NATIONSBANK January 1990 - January 1993
IBM January 1978 - January 1990
Skills
Business Process, Process Engineering, Lotus Notes, Consulting, Customer Satisfaction, Re-engineering, Proposal Writing, Banking, Process Scheduler, Sales, Business Planning, Computer Hardware, Inventory Management, Maintenance & Repair, Peripherals, Business Transformation, Business Analysis, Project Delivery, Program Management, Process Improvement, Business Process..., Management, Insurance, Change Management, Project Planning, SDLC, Leadership, IT Strategy, Integration, Project Management, Service Delivery
Education
The George Washington University 1998 — 1999
Masters Certificate, Project Management
Almeda University, Idaho
BS, Business Administration; Communications and Computer Electronics
Lifetouch Portrait Studios, Lifetouch Church Directories, & Lifetouch Preschool Portraits March 2009 - Present
The Children's Theatre Company October 2013 - Present
Solutia Consulting February 2008 - March 2009
Charter Consulting (A division of Technology Solutions Company) January 2005 - February 2008
Zamba Solutions February 2000 - December 2004
IBM 1999 - 2000
Technology Service Solutions 1994 - 1999
Skills
Strategic Planning, Customer Experience, Trusted Business Partner, IT Strategy, Business Intelligence, CRM, E-commerce, Leadership, Management, IT Leadership, Software Development, Business Analysis, Team Leadership, Team Building, Business Process, Process Improvement, Outsourcing, Start-ups, Data Warehousing, Program Management, Project Management, Cross-functional Team..., Cloud Computing, IT Service Management, IT Management, IT Operations, Competitive Analysis, Solutions Marketing, Plannning, Configuration Management, Change Management, Business Process..., Analytics, Strategy, Mobile Applications, Business Strategy, EAI, Web Services
Education
University of South Florida 1991 — 1993
IBM Corp January 2008 - Present
IBM January 1985 - March 2015
IBM July 2013 - 2015
IBM Corp January 2007 - January 2008
IBM Global Services January 2006 - January 2007
IBM Corp January 1999 - January 2006
Technology Service Solutions January 1998 - January 1999
Technology Service Solutions January 1997 - January 1998
Technology Service Solutions January 1995 - January 1997
IBM January 1992 - January 1995
Skills
Managed Services, Account Management, Team Leadership, Professional Services, Process Improvement, Solution Selling, Channel Partners, Process Management, Transition Planning, Customer Service, Cloud Computing, Channel, Selling, New Business Development, Contract Negotiation, Sales, Lead Generation, Sales Process, Customer Satisfaction, Sales Operations, Training, Management, Strategy
Education
Texas Christian University 1981 — 1982
Computer Science
Tarrant County College 1978 — 1980
Computer Science
Western Hills 1974 — 1978
International Business Machines
Support Solutions, LLC July 2014 - November 2014
Support Solutions, LLC February 2014 - November 2014
West Tennessee Family Solutions August 2010 - August 2013
United States Postal Service March 1998 - March 2010
Fritz Companies, Inc. August 1996 - March 1998
Technology Service Solutions August 1994 - July 1996
Skills
Employee Relations, Employee Benefits, FMLA, Workers Compensation, Recruitment/Retention, Records Management, Personnel, Customer Service, Strategic Planning, Safety Management, Unemployment Claims, Employee Wellness, Workforce Management, Benefits Administration, Drug Free Workplace, Personnel Management, Non-profits, HRIS Database Management, Human Resources, Payroll, Nonprofits, Safety Management..., New Hire Orientations, Deferred Compensation, Employee Handbooks, Organizational..., Administration, Recruiting, Training
Education
University of Phoenix 2004 — 2007
MBA, Human Resource Management
Keller Graduate School of Management of DeVry University 2008 — 2011
MBA, Accounting/Finance; Project Management
University of Tennessee, Knoxville 1988 — 1994
BS, Biology
IBM GTS Global Education Development & Delivery Executive January 2015 - Present
IBM October 1988 - Present
IBM January 1999 - January 2001
Technology Service Solutions January 1993 - January 1999
IBM August 1989 - January 1993
ADP January 1983 - August 1989
GTE January 1980 - December 1983
GTE Comp-Acct January 1975 - 1980
Skills
Adult Education, Technical Training, Instructor-led Training, Blended Learning, Learning Management, Captivate, Instructional Design, Learning Management..., Needs Analysis, Technical Support, Hardware, Software Installation, Electronics Repair, Banking and Brokerage, Team Building, Technical Writing, System Administration, Leadership, Integration, Employee Training, Project Management, IT Service Management, Business Analysis, Service Delivery, Cloud Computing, Management
Education
Darton College 2003 — 2004
n/a, Business Administration and Management, General, 3.0
NYIT 2003 — 2004
Business Administration and Management, General, 3.2
IBM Learning Services 1989 — 1999
Internal IBM hardware & software training, IBM Large systems, Storage, Intel Servers, Cisco Networks, NOS
Nassau College, NY 1972 — 1975
Associate's degree, Computer Science, 3.1
IBM July 2008 - Present
IBM July 1999 - July 2008
IBM June 1998 - July 1999
Technology Service Solutions April 1997 - June 1998
Skills
PMP, Requirements Analysis, Business Analysis, Service Delivery, Business Coaching, Project Management, Targeted Selection..., Operations Management, Team Management, Training, Program Management, Management, Leadership, Customer Satisfaction, Outsourcing, IT Service Management, Cross-functional Team..., Integration, Business Process..., Call Centers, Vendor Management, CRM, Process Improvement, Logistics, New Business Development, Team Leadership
Education
The University of Memphis 1988 — 1995
Bachelor of Business Administration (B.B.A.), Marketing/Management
Harris Corporation May 2012 - Present
IDEXX Laboratories January 2008 - April 2012
SAIC June 2000 - December 2007
IBM June 1998 - June 2000
Technology Service Solutions 1996 - 1998
Skills
Team Building, Program Management, Talent Management, Human Resources, Leadership, Strategic Planning, Workforce Planning, Management, Performance Management, Training, Deferred Compensation, Talent Acquisition, Cross-functional Team..., Employee Relations, Onboarding, HRIS, Process Improvement, Succession Planning, Strategy
Education
Framingham State College
Bachelor of Arts (B.A.), Economics
Numara \ BMC October 2007 - April 2013
Managed Business LLC October 2005 - July 2006
Bear Stearns 1999 - 2005
Paragon Computer Professionals 1997 - 1999
TECHNOLOGY SERVICE SOLUTIONS 1987 - 1997
RCA Data Services May 1977 - February 1987
Skills
Numara Footprints, Servers, TCP/IP, Unix, Operating Systems, Security, Windows Server, DHCP, Microsoft Exchange, Troubleshooting, Technical Support, Network Administration, Firewalls, Footprints, System Administration, Integration, ITIL, Linux, SQL, System Deployment, Windows, HP, Hardware, Enterprise Software, WAN, IT Service Management, BMC Remedy, Group Policy
Education
Morristown High School 1968 — 1972
Saint Peter's University 1968 — 1972
Praesidium LLC September 2007 - Present
IBM Global Services January 1999 - March 2007
Technology Service Solutions April 1997 - June 1999
Hay Group March 1995 - April 1997
Travelers Insurance June 1993 - March 1995
The Travelers May 1984 - June 1993
American Express 1977 - 1984
Borden 1972 - 1977
Skills
Coaching, Technical Architecture, IT Strategy, Vendor Management, Program Management, IT Management, Analysis, Entrepreneurship
Education
Central Michigan University
M.A., Business Administration
City University of New York-College of Staten Island
BA, Psychology/Sociology
Fordham University
Monsignor Farrell HIgh School
Hopewell United Methodist Church 2003 - Present
Technology Service Solutions 1996 - 1998
Education
Columbia College (PA) 1983 — 1985
Stearns Lending (NMLS #1854) May 2015 - Present
BakerCorp May 2007 - May 2015
Washington Mutual 2000 - 2007
Technology Service Solutions May 1999 - November 2000
Public Storage 1999 - 1999
Long Beach Mortgage (Division of Wahington Mutual) 1997 - 1999
Skills
Financial Analysis, Forecasting, Budgets, Finance, Accounting, Financial Reporting, Sarbanes-Oxley Act, Business Strategy, Strategic Planning, Financial Modeling, Contract Negotiation, Due Diligence, Team Building, Process Improvement, Mergers & Acquisitions, Executive Management, Financial Planning, Operations Management, Cost Accounting, Management, Auditing
Education
Loyola Marymount University 1984 — 1987
BS, Accounting
J.Crew July 2014 - Present
Celerant Technology July 2013 - March 2014
Universal Accounting Software, Inc. March 2013 - June 2013
Sun Microsystems October 2008 - June 2009
Administaff April 1999 - January 2008
Time Warner Inc. January 1998 - September 1998
Technology Service Solutions January 1997 - December 1997
Skills
CRM, Networking, Enterprise Software, Technical Support, SQL, Business Intelligence, Management, Training, Security+, Leadership, Technical Training, Project Management, Integration, A+ Certified, Goldmine, Access, Software Documentation, Human Resources, Sales, Project+, ERP, Start-ups, Lead Generation, POS, MICROS, Confluence
Education
Western Governors University 2009 — 2014
BS, Information Systems
Queens College
Communications
IBM January 2000 - July 2005
Technology Service Solutions January 1994 - December 1999
IBM July 1973 - December 1993
IBM June 1961 - July 1973
Skills
Hardware, Telecommunications, Data Center, Storage, Cloud Computing, Troubleshooting, Solution Selling, Customer Satisfaction, C, Integration, Computer Hardware, Virtualization, IT Service Management, HP, Servers, Printers, Disaster Recovery, Software Development
Education
Coyne Electrical 1960 — 1961
Technical, Electronics and Electrical
Indiana University—Purdue University Fort Wayne
Business
Elan Drug Delivery January 1998 - January 2009
Technology Service Solutions January 1992 - January 1998
Skills
GMP, Validation, SOP, Manufacturing, FDA, Process Validation, Contract Manufacturing, Documentation, Microsoft Office, Word, Drug Delivery, R&D, Pharmaceutical..., Change Control, Organizational..., Quality Auditing, Clinical Development, Sop, Biopharmaceuticals, 21 CFR Part 11, Leadership
Education
Temple University 1999 — 2001
Certificate
University of Pennsylvania 1982 — 1987
Advanced Diploma
West Chester University 1973 — 1976
Master of Education
DCCS
DCCS
DCCS
West Chester University
BS
IBM January 2011 - Present
IBM January 2008 - December 2010
IBM September 2004 - December 2007
IBM January 2000 - August 2004
Technology Service Solutions January 1997 - December 1999
Skills
Program Management, Business Analysis, Business Intelligence, Cloud Computing, Change Management, Sales Performance..., Finanicial Pricing and..., Proposal Development, Product Management, Sales Operations, Integration, New Business Development, Outsourcing, Sales Process, Sales Management
Education
Fordham Gabelli School of Business 1994 — 1995
MBA, Finance
Virginia Polytechnic Institute and State University - Pamplin College of Business 1982 — 1986
BS, Accounting
Miken Technologies July 2014 - Present
Technology Service Solutions January 2013 - July 2014
SBP Image Solutions February 2008 - January 2013
Information and Records Associates July 2004 - February 2008
Information and Records 2001 - 2008
Information and Records Associates August 2002 - July 2004
Integrated Data Solutions July 2001 - May 2002
Xcel Computer Systems, Inc September 1998 - July 2001
Quality Computer Services March 1993 - September 1998
Kobelco Compressors (America), Inc October 1988 - January 1993
Skills
Scanners, Document Management, Computer Hardware, Printers, Troubleshooting, A+ Certified, Document Imaging, Windows, Enterprise Content..., Customer Relations, Consultative Selling, Windows Server 2003, Microsoft Office, Administration, Active Directory, Team Building, Problem Solving, Customer Service, Operating Systems, Account Management, Hardware, Outlook, System Administration, ECM, Documentation, SQL, Excel, Word, Team Leadership, PowerPoint, Access, Integration, New Business Development, XP, Desktop Support, Windows 7, Process Improvement, Strategic Planning, Databases, VMware ESX, Inventory Management, CRM, Networking, Servers, Managed Print Services, Information Technology, Windows XP, Technical Support, Microsoft Word, Management
Education
Davenport University 1998 — 2006
BS, Computer & Networking, 3.9+
Davenport University 1998 — 2006
B.A.S; A.S, Network Engineering; Computer & Business Information Systems
InstitutionType 1998 — 2006
B.A.S; A.S, Network Engineering; Computer & Business Information Systems
Candle Corporation 1999 - 2004
Technology Service Solutions 1994 - 1999
IBM 1990 - 1995
Skills
IT Service Management, Professional Services, Cloud Computing, Solution Selling, ITIL, SaaS, Enterprise Software, Pre-sales, Business Development, Solution Architecture, Management, Start-ups, Service Delivery, Data Center, IT Strategy, Program Management, Business Analysis, Strategy, Vendor Management, Outsourcing, Enterprise Architecture, Integration, Sales Enablement, Business Intelligence, Managed Services, Disaster Recovery, Storage, IT Outsourcing, Product Management, Service Management, Project Portfolio...
Education
Pepperdine University
BA & MBA
Hewlett-Packard May 2011 - Present
CMR Enterprises, LLC October 2001 - Present
IBM 2002 - 2009
IBM 1998 - 2002
Technology Service Solutions 1993 - 1998
IBM 1987 - 1993
Skills
Servers, PMP, Service Delivery, Hardware, Program Management, Technical Support, Infrastructure, Cross-functional Team..., SAN, CRM, Storage Area Networks, Management, Leadership, Risk Management, Windows, Software Installation, NAS, IT Strategy, PMO, IT Service Management
Education
Pfeiffer University
Business Administration
FSSI May 2010 - Present
IBM January 2009 - March 2010
IBM November 2000 - January 2009
TSS January 1999 - January 2000
IBM 2000 - 2000
Technology Service Solutions January 1998 - January 1999
Skills
Strategic Planning, Web Project Management, Program Execution, Organizational..., Task Management, Temporary Placement, Management, Service Delivery, CRM, Leadership, Vendor Management, Process Improvement, Cross-functional Team..., Customer Satisfaction, Integration, Project Management, Managed Services, Technical Support, Sales, Sla, Service Management, Business Analysis, Outsourcing, Business Process..., Account Management, Customer Service, IT Service Management, Operations Management, Project Delivery, SLA
Education
IBM New Manager School
Mt. San Antonio College
General, Studies and Information Systems
Valero Energy Corporation 2002 - Present
US District Court February 1998 - November 2002
Technology Service Solutions January 1994 - February 1998
Skills
Energy, Troubleshooting, Procurement, Customer Service, Microsoft Office, Team Building, ITIL, System Administration, Construction, Security, Active Directory, Integration, Servers, Windows Server, VMware
Education
Texas A&M University-Corpus Christi 1992 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Volunteer July 2007 - Present
IBM October 2002 - July 2007
IBM January 2001 - October 2002
Technology Service Solutions January 1997 - January 2000
IBM January 1988 - March 1992
IBM January 1987 - January 1988
IBM February 1984 - February 1985
IBM September 1981 - February 1984
IBM June 1979 - September 1981
IBM October 1976 - June 1979
Skills
Service Delivery, Service Management, Change Management, Business Process..., Process Improvement, Project Management, Hardware
Education
Immaculata University 1997 — 1999
Bachelor of Arts (BA), Organizational Dynamics