The LoanLink Center
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The LoanLink Center Employees
AmTrust Financial Services, Inc. (AFSI) April 2015 - Present
Halliburton September 2014 - February 2015
Chesapeake Energy August 2007 - October 2013
Wachovia Global Securities Lending February 2007 - August 2007
Countrywide Full Spectrum Lending September 2006 - February 2007
Promoworx July 2004 - February 2006
The LoanLink Center July 2000 - July 2004
Bank of America April 1990 - July 1999
Olsten Staffing Services July 1989 - April 1990
Skills
Q&As, Outstanding time..., Outstanding..., Committed to..., Goal-driven leader, Analytic Problem Solving, Qualitative Data, Energy, Reputation Management, Great communications..., Research Management, Persuasive Writing, Relationship Mgmt, Energy Industry, Oil & Gas Industry, Leadership, Technical Writing, Training, Natural Gas, Corporate Communications, Minerals, Oil/Gas, Upstream, Program Management, Petroleum, Pipelines, Drilling, Supervisory Skills, Gas, Petroleum Engineering, Titles, Leases, Oilfield, Business Development, Public Relations, Onshore, Management, Completion, Analysis, Contract Management, Due Diligence, Contract Negotiation, Oil & Gas
Education
LeTourneau University 1995 — 1997
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
CUNA Mutual Group July 2005 - Present
The LoanLink Center 2005 - 2008
Skills
Sales, Problem Solving, Call Center, Vendor Management, Process Improvement, Business Analysis, Call Centers, Leadership, Project Management, Customer Retention
Education
The University of Texas at Arlington 2003 — 2009
Gameday Connexion March 2009 - Present
The LoanLink Center May 2006 - November 2008
Sprint April 2001 - February 2005
Skills
Retail, Merchandising, Inventory Management, Customer Service, Store Management, Visual Merchandising, Microsoft Office, Sales, Loss Prevention, Management, Microsoft Excel, Sales Management, Team Building, Inventory Control, Microsoft Word, Time Management, Coordinating Schedules, Constructive Feedback, Hiring Employees, New Hire Training
Education
The University of Texas at Arlington 1993 — 1995
eCore Software Inc. April 2014 - Present
Veritix(TM) May 2010 - March 2014
CUNA Mutual Group September 2006 - October 2009
The LoanLink Center April 2005 - September 2006
Daisytek International February 2001 - December 2001
Skills
Management, Online Advertising, Account Management, Customer Satisfaction, Social Media, PowerPoint, Project Management, Microsoft Office, Analysis, Strategic Planning, Troubleshooting, Microsoft Word, Microsoft Excel, Call Center, Process Improvement
Education
Tarrant County College
The University of Texas at Arlington
A New Process, INC May 2012 - Present
WJC Processing Group May 2012 - Present
Gloabal Mortgage July 2007 - June 2009
The LoanLink Center June 2006 - July 2007
Skills
Loans, Credit, Mortgage Lending, Refinance, FHA financing, Underwriting, Banking, FHA, Mortgage Banking, Residential Mortgages, Loan Origination, USDA, VA loans, Real Estate Financing, Reverse Mortgages, Construction Loans, Loss Mitigation, Insurance, Mortgage Underwriting, Risk Management, Commercial Mortgages, Mortgage Servicing, Real Estate Economics
Education
University of Phoenix 2005 — 2009
Naples High School 1997 — 2000
Associate's degree, Law
Ace Parking August 2015 - Present
Omni Hotels November 2011 - August 2015
Towne Park March 2011 - February 2012
FranklinCovey July 2005 - November 2009
The LoanLink Center February 2004 - April 2005
Y2Marketing January 2002 - February 2004
Skills
Microsoft Office, Task Management, Multi Tasking, Time Management, Communication, Marketing Strategy, Sales, Organization, Project Management, Problem Solving, Leadership, Training, Phone Etiquette, Guest Service Management, Teaching, Team Building, Team Leadership, Setting Priorities, Coordinating Schedules, High Level Of..., Coordinating Meetings, General Correspondence, Leadership Development, Social Networking, Inventory Management
Education
The University of Texas at Dallas 2008 — 2012
National Bankruptcy Services, LLC February 2012 - Present
Live To Shoot January 2007 - Present
National Bankruptcy Services April 2007 - February 2012
The Loanlink Center 2000 - April 2007
State National Companies/The Loanlink Center 1995 - 2007
National Loanstar Acceptance September 1995 - 2000
Skills
Team Building, Process Improvement, Risk Management, Management, Strategic Planning, Budgets, Product Development, Organizational..., Software Development, Finance, Product Marketing, Vendor Management, Business Analysis, Call Centers, Leadership, Operations Management, Team Leadership, Program Management, Change Management, Banking, Project Management, ITIL, Access, IT Management, SDLC, Strategy, Business Intelligence, CRM, Analysis
Education
The University of Texas at Arlington 1989 — 1990
MBA, Finance
Texas Christian University 1985 — 1988
BBA, Marketing
William Jewell College 1984 — 1985
PAETEC September 2007 - Present
The Loanlink Center September 2002 - September 2007
McLeodUSA 2000 - 2002
Splitrock Services 1998 - 2000
Education
University of Houston 1995 — 1999
Adapt Telephony Services, LLC January 2013 - Present
ABC Financial Services April 2010 - January 2013
Interactive Intelligence July 2008 - April 2010
Interactive Intelligence March 2007 - January 2009
The LoanLink Center April 2000 - January 2007
BuyItNow.com April 1999 - April 2000
Business Systems Consulting July 1998 - April 1999
Creative Labs 1996 - 1998
Skills
SIP Trunking, ACD, IVR, Call Center, Contact Centers, CTI, Telephony, Call Logging, VoIP, Workforce Management, Unified Communications, Vendor Management, Dialers, Speech Recognition, TTS, Carrier Architecture, Customer Reporting, Remote Agent Deployment, Contract Negotiation, Project Management, Call Center Architecture, Management, Disaster Recovery, Call Centers, Outsourcing, Integration, SaaS, Technical Support
Education
Oklahoma State University 1994 — 1998
Bachelors, Management Information Systems
CROSSMARK 2013 - Present
SMH & Associates, LLC 2011 - 2013
Research Now 2011 - 2011
Warrantech Corporation 2006 - 2010
The LoanLink Center 2005 - 2006
Travelocity 2000 - 2005
La Quinta Inns & Suites Reservation Center 1998 - 2000
Skills
Organizational..., Human Capital Management, Operations Management, Corporate Communications, Competitive Analysis, Compensation..., Benefits Design, Benefits Administration, Succession Planning, Employee/Labor Relations, Call Center Development, Microsoft Office, Bilingual-Spanish, Full-cycle Recruiting, Social Media Marketing, Performance Improvement, Performance Management
Education
The University of Texas at San Antonio 1995 — 1998
BBA
Misys July 2014 - Present
ARGO Data Resource Corporation September 2012 - July 2014
Credit Management Solutions, Inc October 2011 - September 2012
Cypress Software Systems March 2008 - August 2011
The LoanLink Center September 2002 - February 2008
Cypress Software 2000 - 2008
loanlink center 2000 - 2008
ICUNow September 2001 - September 2002
Irving City Employees Federal Credit Union 1993 - 1995
Skills
TFS, Software Quality..., Software Documentation, SQL, Process Improvement, Agile Methodologies, Microsoft SQL Server, SDLC, Business Analysis, Quality Center, Testing, Requirements Analysis, Requirements Gathering, User Acceptance Testing, Quality Assurance, Project Management, Vendor Management, Software Implementation, Account Management, Call Center, SharePoint, Software Development, Team Building
Education
Angelo State University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Finance, General
The Loanlink Center 2003 - Present
Education
The University of Texas at Arlington 2001 — 2003
GM Financial/AmeriCredit September 2004 - Present
Integrity Mortgage September 2003 - September 2004
The LoanLink Center July 2000 - September 2003
Skills
Training, Salesforce.com, Loans, Relationship Management, Credit, Financial Services, Credit Analysis, Process Improvement, Analysis, Underwriting, Loan Origination, Risk Management, Mortgage Lending, Loss Mitigation, Finance, Executive Management, Management, Coaching, Portfolio Management, Call Centers, Credit Risk, Customer Retention, Time Management, CRM, Leadership, Consumer Lending, Banking, Needs Analysis, Instructional Design, Consulting, Business Development, Team Building, Sales Management, Business Analysis, Training Delivery, Leadership Development, Change Management, Software Documentation, Financial Risk, Salesforce Training, Salesforce.com..., Salesforce.com...
Education
Texas Wesleyan University
Religion/Religious Studies
Texas Wesleyan University
Religion/Religious Studies
TD Auto Finance April 2013 - Present
Bank of America May 2008 - January 2013
Citi Financial Auto July 2006 - May 2008
AmeriCredit May 2005 - July 2006
The LoanLink Center June 2003 - May 2005
Skills
Loans, Credit, Mortgage Lending, Underwriting, Refinance, Finance, Access, Sales, Market Analysis, Communication, Analytical Skills, Client Relations Skills, Personal Financial..., Solid Presentation..., Leadership, Credit Analysis, Fixed Income Analysis, Mortgage Underwriting, Compliance, Training, Coaching, Problem Solving
Education
Union Institute and University 2007 — 2009
Bachelor of Arts (B.A.)
Brigham Young University - Idaho 1997 — 2000
Associates, General Studies
The LoanLink Center 2000 - 2009
CUNA Mutual Group 2000 - 2008
Bell Helicopter 1995 - 2000
Education
The University of Texas at Arlington 1996 — 1999
Bachelor of Science in Information Systems, Information Systems
The LoanLink Center 2007 - Present
The LoanLink Center 2000 - 2007
UICI 1999 - 2000
UICI / Insurdata 1996 - 1999
State National Companies 1994 - 1996
BancTEXAS Services Inc 1989 - 1994
Stephen F. Austin State University 1985 - 1989
United States Air Force 1977 - 1982
Education
Stephen F. Austin State University 1984 — 1988
Master of Arts, Communications
Stephen F. Austin State University 1980 — 1983
Bachelor of Business Administration, Marketing
GM Financial January 2015 - Present
GM Financial August 2013 - January 2015
GM Financial/AmeriCredit November 2010 - August 2013
GM Financial February 2010 - November 2010
Nationstar Mortgage August 2009 - February 2010
AmeriCredit November 2006 - June 2008
GM Financial November 2005 - November 2006
The Loanlink Center March 2005 - November 2005
Skills
Credit, Time Management, Financial Analysis, Loans, Management
Education
The University of Texas at Arlington 2007 — 2009
B.B.A Finance, Finance
T D Auto Finance March 2010 - Present
Workway Staffing April 2009 - October 2009
HSBC Auto Finance July 2008 - December 2008
The LoanLink Center March 2004 - September 2008
Sprint PCS March 2003 - April 2004
Skills
Collections, Customer Service, WordPerfect, fast data, Excel, PowerPoint, LexisNexis, FHA financing, underwritting
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business, Management, Marketing, and Related Support Services
University of Phoenix May 2011