United Acceptance, Inc.
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United Acceptance, Inc. Employees
Hodges and Mace Benefits Group, Inc. October 2013 - January 2014
The Home Depot July 2012 - February 2013
HP Enterprise Security Services December 2011 - June 2012
ControlScan September 2010 - March 2011
United Acceptance, Inc. January 2008 - February 2009
Skills
Customer Service, Customer Service..., Filing, SAP CRM, Microsoft Office, Data Entry, Financial Services, Salesforce.com, Sales, Employee Benefits, Leadership, Outlook, Customer Satisfaction, Recruiting, Event Management, Social Media, Social Media Marketing, Entertainment, Blogging, Social Networking, Training, Event Planning
Education
Atlanta Technical College 2013 — 2017
Associate's Degree, Human Resources Management/Personnel Administration, General, 3.0
Jefferson Davis High School 1998 — 1999
Diploma
Aflac November 2014 - Present
FEMA June 2014 - August 2014
PFMI Professional Facilities Management Inc. November 2013 - May 2014
United Acceptance, Inc. September 2012 - November 2013
Alfa Insurance Company February 2006 - July 2012
H & R Block January 2006 - August 2010
Georgia-Pacific LLC April 2005 - January 2006
Southern Guaranty Insurance Company - General Casualty Insurance Company November 1998 - April 2005
Smurfit-Stone Container Corporation June 1990 - November 1998
Skills
Microsoft Office, ACL Software, Application Extender..., ImageRight Claims..., Premium Auditing, Loss Reserve Testing, Service Center..., Annual Report Sch P..., Analysis, Internal Controls, Accounts Payable, Account Reconciliation, Microsoft Excel, Access, Financial Analysis, Program Management, Accounting, Insurance, Audit Command Language, Budgets, Tax, Auditing, Finance, Customer Service, Payroll, Internal Audit, Financial Reporting
Education
Auburn University at Montgomery 1998 — 2000
Bachelor's degree, Accounting, 3.45 GPA
Jefferson Davis Community College 1996 — 1998
Associate, Business Administration & Office Administration, 3.89 & 3.90 GPAs
Medina Senior High
Medina Senior High
AAC Automobile Acceptance Corporation June 2015 - Present
Mid Atlantic Finance Company January 2014 - July 2014
United Acceptance, Inc. May 2012 - December 2013
Wells Fargo 2010 - 2011
Mortgage & Equity Funding Corp. 2007 - 2010
Countrywide 2004 - 2007
Skills
Finance, Sales Management, Loans, Profit, Account Management, Team Building, Sales Process, Customer Satisfaction, Forecasting, Negotiation, New Business Development, Consumer Lending, Accounts Receivable, Customer Service, Portfolio Management, Banking, Financial Analysis, Customer Retention, Strategic Planning, Sales, Automotive, Business Development, Sales Operations, Leadership, Funding, Real Estate, Relationship Management, Loan Origination, Automobile, Budgets, Training, Marketing, Mortgage Banking, B2B, Credit, Coaching, Credit Analysis, Cold Calling, Mortgage Lending, Operations Management, Underwriting, Insurance, Competitive Analysis, Business Planning, Pricing, Call Centers, Management, Retail, CRM, Risk Management
Education
Hondros College
ALS Dealer Funding August 2014 - Present
Westlake Financial Services January 2013 - August 2014
Westlake Financial Services March 2011 - January 2013
United Acceptance, Inc. February 2009 - March 2011
Car Financial Services September 2004 - February 2009
Skills
Credit, Loans, Sales Management, Credit Analysis, Underwriting, Profit, Account Management, Portfolio Management, Finance, Credit Risk, Banking, Funding, Negotiation, Team Building, Customer Satisfaction, Forecasting, Consumer Lending, Insurance, New Business Development, Sales Process, Sales Finance, Cross-functional Team..., Business Relationship..., Commercial Mortgages, Product Marketing, Wholesale Lending, Objection Handling, Financial Modeling, Customer Retention, Financial Analysis, Selling, Sales Operations, Management, Sales, Mortgage Lending, Executive Management, Relationship Management, Loan Origination, Call Centers, Credit Cards, Risk Management, Pricing, Financial Services, Business Development, Leadership, CRM, Cold Calling, Competitive Analysis, Sales Presentations, B2B
Education
Brevard Community College 1993 — 1995
Business Administration and Management, General
United Acceptance, Inc. January 2013 - Present
United Acceptance, Inc. November 2013 - October 2014
Genesis Bar &Grill June 2010 - December 2012
Pacam Transport LLC November 2011 - November 2012
Tula's Lounge August 2009 - December 2009
Abercrombie December 2007 - May 2008
Skills
PowerPoint, Spanish, Microsoft Word, Microsoft Office, Time Management, Data Entry, Microsoft Excel, Customer Service, Listening to customers, Proficient Typing Skills, Multitasker, Organizing, Patience, Social Networking, Mac OS X, Excel, Call Centers, Access, Outlook, Teamwork, Administrative..., Facebook, Administrative..., Public Speaking, Event Planning
Education
Georgia State University 2013 — 2015
B.I.S, Human Growth and Development
Georgia State University 2007 — 2011
Degree: B.A, Psychology
Georgia College and State University 2006 — 2007
NA, Biology, General
Our Lady of Mercy Catholic High School 2002 — 2006
Diploma, College Prep
Hyundai Capital America August 2015 - Present
United Acceptance, Inc. April 2015 - August 2015
Clayton County Water Authority September 2014 - May 2015
United Acceptance, Inc. July 2012 - September 2014
Dealer Funding LLC July 2007 - November 2010
Skills
Negotiation, Sports Management, Collections, Call Centers, Forecasting, Financial Analysis, Bankruptcy, Credit Analysis, CRM, PowerPoint, Microsoft Excel, Coaching, Employee Training, Customer Service, Supervisory Skills, Management, Financial Reporting, Workforce Management, Interviewing Skills, Terminations, Spreadsheets, Dialer Management, Business Service..., Repossessions, Charge Offs, Delinquency Management, Compliance, Portfolio Management, Loss Mitigation, Customer Satisfaction, Team Leadership, Loans, Finance, Coaching Staff, Avaya, Loan Servicing, Interviews, Hiring, Customer Retention, Funding, Financial Services, Outlook, Skip Tracing, Ticket Sales, Teamwork, Microsoft CRM, Complaint Management, Credit, Leadership, Banking
Education
Georgia Southern University 2001 — 2007
Bachelor's degree, Sports Management
United Acceptance, Inc. July 2009 - July 2014
Skills
Call Centers, Microsoft Excel, Customer Service, Payments, Data Entry, Accounts Receivable, Spreadsheets, Accounting, Management, Dealers, Automotive, Accounts Payable, Telephone Skills, Title Insurance, Salvage Title, Mechanics Liens, Liens, Repossessions, Auctions, Chain of Title, Lien Waivers, SharePoint, Access, Microsoft Office, PowerPoint, Electronic Filing, Electronic Payment..., Receptionist Duties, Mail Sorting, Scanners, Customer Escalation...
Education
Kaplan University 2009 — 2015
Health and Medical Administrative Services
Valencia College 1991 — 1993
Associate's Degree, Commercial and Advertising Art
United Acceptance, Inc. May 2012 - Present
KSA Interiors December 2001 - December 2008
Heilig-Meyers Furniture / RoomStore September 1997 - September 2001
Kawasaki Construction July 1993 - July 1997
Skills
Word, Excel, Access, PowerPoint, Customer Service, Data Entry, Spreadsheets, Microsoft Office, Outlook, Photoshop, Retail, Microsoft Excel, Project Management, Time Management, Budgets
Education
Kennesaw State University 1990 — 1992
Commercial Art
The University of Georgia 1988 — 1990
Commercial Art
United Acceptance, Inc. May 2012 - Present
Georgia Criminal Justice Coordinating Counsel June 2009 - May 2012
WellStar Health System December 2008 - June 2009
Computer Specialists Inc. August 2003 - August 2008
Skills
VMware, Windows Server, DHCP, Software Documentation, Software Installation, Group Policy, Hardware, Networking, Computer Hardware, Printers, Management, Windows 7, HP, Operating Systems, Information Technology, Databases, Computer Repair, Storage Area Networks, IT Management, Data Center, Project Management, Storage, Vendor Management, Citrix, Servers, DNS, System Administration, Network Administration, SharePoint
Education
Suburban Technical School 1990 — 1991
Associate's degree, Industrial Electronics Technology/Technician
Regional Acceptance Corporation January 2014 - Present
Ocwen Financial Solutions May 2013 - September 2014
Capital One Auto Finance May 2012 - April 2013
United Acceptance, Inc. June 2007 - March 2012
The Coca-Cola Company July 2006 - July 2007
Sjoe Carnival 1998 - 2001
Sjoe Carnival 1998 - 2001
Skills
Finance, Collections, Skip Tracing, Negotiation, Customer Service, Communication, Accounting, Loans, Banking, Credit Analysis, Credit Risk, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Team Building, Credit, Sales, Leadership, Underwriting, Call Centers
Education
Grand Rapids Community College 1998 — 1999
Business, Management, Marketing, and Related Support Services
Davenport University 1995 — 1997
Business, Management, Marketing, and Related Support Services
Verifacto February 2015 - Present
Skypatrol LLC February 2014 - Present
InterFinancial Group Inc. May 2005 - Present
United Acceptance, Inc. January 2012 - February 2014
Skills
Business Strategy, Strategic Planning, Investments, New Business Development, Business Development, Start-ups, Entrepreneurship, Management, Risk Management, Marketing Strategy, Change Management, Integration, Portfolio Management, Sales, Customer Service, Team Building, Account Management, Leadership, Sales Management, Customer Satisfaction, Negotiation
Education
University of Central Florida 2000 — 2002
Bachelor of Arts (B.A.), Finance, General
Eastern Florida State College 1998 — 2000
Associate of Arts (AA), Business Administration and Management, General
Randstad Technologies US November 2014 - Present
Conclave Solutions November 2013 - November 2014
Aflac 2013 - 2013
Jack Henry & Associates 2012 - 2013
United Acceptance, Inc. 2012 - 2013
ING 2011 - 2012
Manhattan Associates June 2010 - August 2011
Turner Broadcasting System 2011 - 2011
A.D.A.M., Inc. April 2009 - April 2010
Conclave Solutions 2008 - 2009
Skills
Application Architecture, Business Intelligence..., IT Infrastructure Design, SharePoint, Microsoft Dynamics, BizTalk, .NET, Java, JavaScript, jQuery, Web Services, Database Design, Data Warehousing, Data Mining, Great Plains Software, Salesforce.com, Office 365, Microsoft SQL Server, Oracle, C#, Objective-C, Mobile Product..., Agile Methodologies, Enterprise Software, SOA, SDLC
Education
Georgia State University 2002 — 2006
Undergraduate, Computer Science, Applied Physics
Innovative Architects January 2014 - Present
United Acceptance, Inc. January 2006 - January 2014
Rosebud Technologies 2005 - 2006
United Acceptance, Inc. 2000 - 2005
Franciscan University of Steubenville September 1996 - December 1999
Education
Franciscan University of Steubenville 1996 — 1999
BA/BS, Business, Theology
Kansas State University 1995 — 1996
United Acceptance, Inc. October 2001 - Present
Eagle Managed Contractors 1997 - 2000
Kaiser Permanente 1996 - 1997
sears credit 1995 - 1995
Skills
Customer Service, Team Building, Call Center, Coaching, Operations Management, Team Leadership, Quality Assurance, Conflict Resolution, Customer Relations, Excel, Credit, Forecasting, Microsoft Office, Negotiation, Payroll, Accounting, Financial Analysis, Hiring, Strategic Planning, Mentoring, Employee Relations, Outlook, Word, Leadership Development, Documentation, Teamwork, Social Media, Talent Acquisition, Problem Solving, Loans, Financial Management, Training, Compliance, Skip Tracing, Investigation, Process Improvement, Call Centers, Management, Software Documentation, Microsoft Excel, Leadership, Microsoft Word, Recruiting
Education
Gwinnett Technical College
Business Finance
Assurant June 2013 - Present
N(3) March 2011 - August 2012
Citi November 2010 - December 2010
United Acceptance, Inc. August 2010 - October 2010
McMaster-Carr November 2007 - October 2010
HSBC June 2006 - December 2006
Bank of America November 2003 - February 2006
Innovative Media Research July 2000 - March 2003
Skills
Management, Financial Risk, Loans, Relationship Management, Credit, Banking, Credit Analysis, Analytics, Credit Risk, Portfolio Management, Customer Satisfaction, CRM, Financial Services, Market Research, Segmentation, Sales, Customer Service, Leadership, Account Management, Competitive Analysis, Marketing, Call Centers, Team Leadership, Vendor Management, Team Management, Business Development, Data Analysis
Education
Saint Peter's University 1999 — 2003
BA, Communications/Marketing
Insight Credit Union March 2015 - Present
zulma cintron md March 2013 - April 2015
sun belt credit 2008 - 2011
United Acceptance, Inc. November 2006 - January 2008
florida auto loans March 2001 - September 2005
Skills
Management, Finance, Customer Satisfaction, 10 Key, File, Multi-line Phone, Outlook, Data Entry, Fax, Microsoft Excel, Medical Records, Access, Invoicing, Teamwork, Filing, Phone Etiquette, Copying, Deposits, Telephone Skills, Consumer Lending, Clerical Work, Office Equipment, Loss Mitigation, Funding, Clerical Skills, Appointment Scheduling, Expense Reports, Ten Key, Spreadsheets, Training, Microsoft Word, Receptionist Duties, Confidentiality, Portfolio Management, Accurate Data Entry, Payments, Accounts Payable, Credit, Customer Service, Loans, Sales, Team Building
Education
Cambridge Institute of Allied Health 2010 — 2011
medical assistant deploma, Medical/Clinical Assistant
colonial high 1995 — 1997
United Acceptance, Inc. March 2011 - Present
Intergis LLC October 2005 - February 2011
Skills
Account Management, Customer Service, Strategic Planning, Sales Management, Microsoft CRM, Salesforce.com, Sales Process, Sales, CRM, Management, Forecasting, Marketing Strategy, Team Building, New Business Development, Direct Sales, Leadership
Education
Kennesaw State University 2004 — 2008
Bachlor, Finance
Snow College 2000 — 2001
none, sales
US Navy February 2009 - February 2013
HCA September 2008 - February 2009
United Acceptance, Inc. September 2006 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Leadership, Team Leadership, Skip Tracing, Collections, CPR Certified, HIPAA, FDCPA, Team Mentoring, Nursing Care, Military Experience, Military Training, Jet Engines, Jet Fuel, Hospitals, Patient Safety, Patient Education, Patient Advocacy, Medical Terminology, Medicine, Nursing Education, Pharmacology
Education
Old Dominion University 2015 — 2016
Bachelor’s Degree, Registered Nursing/Registered Nurse, 3.9
Tidewater Community College
Associate's Degree, Registered Nursing/Registered Nurse, 3.667
Tidewater Community College 2011 — 2014
Associate of Science (A.S.), General Studies, 3.695
Colegio Remington 1995 — 1998
High School diploma
Colegio Remington 1995 — 1998
United Acceptance, Inc. August 2015 - Present
ALAW - Albertelli Law February 2015 - July 2015
Albertelli Law April 2013 - February 2015
Albertelli Law July 2012 - February 2015
Albertelli Law July 2011 - June 2012
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Commercial Litigation, Courts, Westlaw, Bankruptcy, Trials, Corporate Law, Appeals, Mediation, Depositions, Trial Practice, Document Review
Education
Emory University School of Law 2009 — 2012
Doctor of Law (J.D.), Law
Case Western Reserve University 2005 — 2009
Bachelor of Arts (B.A.), Psychology & Chemistry
Suburban Propane February 2013 - Present
United Acceptance, Inc. May 2010 - December 2012
CompuCredit October 2004 - March 2010
Arbors Apartments February 1998 - July 2004
Winston-Salem Warthogs January 1997 - January 1998
Gateway Clipper Fleet 1991 - 1996
Skills
Time Management, ADP Payroll, E-Time, TSYS, FDR, Paradata, Witness quality..., Quality Assurance, Coaching, Customer Service, Collections, Leadership Development, Mentoring, Team Building, Team Management, Call Center, Scheduling, Payroll, Customer Relations, Process Scheduler, Property Management, Interviewing Skills, Key Performance..., Office Management, Office Administration, Teamwork, Microsoft Office, Vendor Management, Customer Retention, Delinquency Management, Credit Cards, Payday Loans, Call Centers, Credit, Budgets, Human Resources, Account Reconciliation, Cash Management, Interviews, Loans, Analysis, Team Leadership, Sales, Customer Satisfaction, Marketing, Business Planning, Banking, Finance
Education
Gannon University 1991 — 1995
B.S., Tourism & Commercial Recreation Management
Penn Hills High School 1991 — 1995
High School Diploma, College Prep
Atlanta Municipal Court- City of Atlanta October 2014 - Present
Mary Kay Inc. November 2010 - Present
United Acceptance, Inc. January 2013 - October 2014
Verizon January 2008 - September 2010
Community Hope August 2007 - August 2008
Best Bank November 2005 - July 2007
Skills
Mental Health, Customer Service, Recruiting, Process Improvement, Non-profits, Sales, Team Building, Psychology, Call Centers, Leadership Development, Public Speaking, Nonprofits, Training, Event Planning, Healthcare, Community Outreach, Coaching, Data Analysis, Leadership
Education
Fairleigh Dickinson University 2007 — 2010
Master of Arts, Counseling Psychology
Spelman College 2003 — 2007
B.A., Psychology
Resolvion March 2011 - November 2012
United Acceptance, Inc. February 2005 - December 2010
Skills
Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, New Business Development, Marketing, Coaching, Marketing Strategy, Negotiation, Account Management, Outlook, Customer Satisfaction, Management
Education
North Atlanta High school 1996 — 1997
Georgia Institute of Technology
IMNisp May 2014 - Present
Regional Acceptance Corporation November 2013 - Present
United Stationers June 2011 - November 2013
United Acceptance, Inc. September 2010 - June 2011
Wells Fargo February 2009 - August 2010
Sellex Inc. June 2005 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows Server, Windows 7, Windows Vista, Windows XP Pro, Seibel, Mainframe, PowerPoint, costumer service, Cisco Routers, Cisco MDS SAN switches, Linux, Collections
Education
ITT Technical Institute-Duluth 2011 — 2014
Associate's Degree, Computer Systems Networking and Telecommunications
Uber March 2014 - Present
Alorica July 2013 - April 2014
United Acceptance, Inc. September 2012 - July 2013
Evene Day Spa April 2011 - September 2012
ProCore Solutions March 2007 - February 2009
The Coca-Cola Company April 2003 - October 2006
Skills
Customer Service, Strategic Planning, Microsoft Office, Event Planning, Social Media, Outlook, Coaching, Microsoft Word, Recruiting, Customer Satisfaction, Leadership, Access, Leadership Development, Budgets, Public Speaking, Marketing, Sales Management, Team Building
Education
Georgia Medical Institute 2001 — 2002
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Georgia State University 1998 — 2000
Business Administration
United Acceptance, Inc. January 2012 - Present
United Acceptance, Inc. December 2010 - January 2012
United Acceptance, Inc. April 2009 - December 2010
United Acceptance, Inc. December 2006 - April 2009
Mid-Atlantic Finance Company December 2004 - November 2006
Team Chrysler Plymouth Jeep February 2001 - June 2001
EJJ Enterprises, Inc. March 2000 - October 2000
Team Chrysler Plymouth Jeep December 1998 - March 2000
Skills
Finance, Subprime, Credit Analysis, Funding, Underwriting, Loan Portfolio Analysis, Portfolio Assessment, Portfolio Management, Auditing, Executive Management, Financial Risk, Management, Risk Management, Financial Services, Relationship Management, Credit, Credit Risk, Risk Assessment, Risk Analysis, Statutes, Financial Regulation, Compliance Regulations, TILA, Loss Mitigation, Consumer Lending, Accounts Receivable
Education
Georgia State University
Accounting, Finance
SunTrust Bank May 2011 - Present
United Acceptance, Inc. November 2009 - May 2011
CompuCredit May 2006 - March 2009
CompuCredit June 2003 - May 2006
Powers & Sullivan, CPA's September 2001 - June 2003
Wolf & Company, P.C. May 2000 - September 2001
Powers & Sullivan, CPA's July 1998 - May 2000
Skills
Financial Analysis, Internal Audit, Accounting, Risk Management, Internal Controls, Auditing, Enterprise Risk..., IT Audit, Sarbanes-Oxley Act, Sarbanes-Oxley, Process Improvement, Risk Assessment, Financial Risk, Leadership, Software Documentation, Finance
Education
University of Massachusetts Lowell 1994 — 1998
BSBA, Accounting
United Acceptance, Inc. March 2012 - Present
Jared the Galleria of Jewelry December 2009 - January 2013
Zimbrick Inc. September 2001 - August 2007
Skills
Account Management, Negotiation, Sales Management, Team Building, Profit, Automotive, Vehicles, B2B, Cold Calling, Competitive Analysis, Customer Retention, Customer Satisfaction, Customer Service, Forecasting, Leadership, New Business Development, Sales, Sales Operations, Sales Process, Selling, Inventory Management, Management, Marketing, Pricing, Retail, Strategic Planning, CRM, Training, Direct Sales
Education
Madison Area Technical College 1986 — 1988
United Acceptance, Inc. May 2012 - August 2013
Builders of Hope CDC October 2010 - April 2012
Parsons December 2006 - February 2009
Santa Monica-Malibu Unified School District October 2004 - December 2006
YouthBuild USA May 2002 - December 2002
Skills
Budgets, Program Management, Project Management, Public Speaking, Account Management, Training, Strategic Planning, Microsoft Excel, Management, Accounting, Leadership, Team Building, Customer Service, Microsoft Office, Analysis
Education
University High School 1987 — 1990
California State University-Northridge
United Acceptance, Inc. April 2015 - Present
United Acceptance, INC November 2009 - March 2015
United Acceptance, Inc August 2000 - July 2008
Skills
Insurance, Portfolio Management, Skip Tracing, Customer Satisfaction, Microsoft Office, Loss Mitigation, Call Center, Recruiting, Negotiation, Credit Cards, Leadership, Team Building, Loans, Management, Forecasting, Loan Origination, Payroll, Accounting, Credit, Coaching, Mortgage Lending, Underwriting, Banking, Call Centers, Sales, Credit Risk, Sales Management, Executive Management, Training
Education
Sinclair Community College 1994 — 1996
Business Administration, Business Administration and Management, General
United Acceptance, Inc. July 2014 - Present
Interact Public Safety Systems January 2004 - June 2014
WorldCom April 1994 - November 2003
IBM September 1981 - May 1984
USAF June 1975 - June 1981
Skills
Security, Integration, Windows Server, Troubleshooting, Cloud Computing, Technical Support, TCP/IP, Disaster Recovery, Wireless, SaaS, Software Project..., Software Documentation, Computer Hardware, Workstations, Software Implementation, ASP.NET, Databases, Microsoft SQL Server, SQL, Telecommunications, Program Management, VoIP, Networking, Testing, Cisco Technologies, Product Management, SDLC, Public Safety, Mobile Devices, Sales Engineering, Network Design, SAN, Quality Assurance, Team Leadership, Network Administration, Project Management, RFP, Network Security, Requirements Analysis, Software Development, Enterprise Software, Cisco IOS, Professional Services, Internetworking, Agile Methodologies, Active Directory, Training, System Administration, IP, DNS
Education
University of Central Oklahoma 1982 — 1984
Computer Programing
Rose State College 1972 — 1974
Computer Science
In Session Uniforms September 2014 - Present
United Acceptance, Inc. February 2013 - August 2014
Emerge Accounting, CPA August 2012 - February 2013
C& R Enterprise, LLC January 2010 - May 2012
eMag Solutions, LLC January 2008 - January 2009
AdTech Services May 2006 - January 2008
CKBROWN, LLC January 2004 - January 2006
Apple Tree Academy – January 2002 - January 2004
Skills
Microsoft Office, Customer Service, Strategic Planning, Microsoft Excel, PowerPoint, Microsoft Word, Business Strategy, Project Management, Public Speaking, Management, Process Improvement, Human Resources, MS Project, M, SharePoint, QuickBooks, ADP ezLaborManager, Training, Accounting, Time Management, Website Development, Training Manuals, Organizational Structure, Corporate Branding, Microsoft Project, Payroll
Education
American InterContinental University 2014 — 2015
Master of Business Administration (MBA), Operations Management
American InterContinental University 2009 — 2013
Bachelor of Business Administration (BBA), Project Management
American InterContinental University 2007 — 2008
Associate of Arts (AA), Business Administration
Lithonia High School College 1996 — 2000
Diploma
Challenge Financial May 2014 - Present
United Acceptance, Inc. March 2009 - April 2014
car financial March 2006 - March 2009
Skills
Portfolio Management, Sales Management, Sales, Loans, Credit, Account Management, Underwriting, Sales Operations, CRM, Negotiation, Sales Process, Customer Satisfaction, New Business Development, Profit, Customer Retention
Education
Indiana State University
BS, Radio TV Film production
Suburban Propane March 2013 - March 2015
United Acceptance, Inc. October 2009 - March 2013
CSC July 2008 - October 2009
Metro-North Railroad November 2001 - February 2008
New York City Police Department 1998 - 2001
Skills
•26 years..., 5 years of management, Customer Service, Management, Outlook, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Software Documentation, Access, Team Building, Call Center, Teamwork, Team Leadership, Leadership, Administrative..., System Administration, Recruiting, Payroll, Accounts Receivable, Strategic Planning, Call Centers, Invoicing, Process Scheduler, Office Administration, Research, Analysis, Spreadsheets, Human Resources, Coaching, Accounting, Administrative...
Education
University of Phoenix 2014 — 2016
Master's Degree, Special Education and Teaching
Point University 2012 — 2014
Bachelor's Degree, Human Services, General, 3.5
Point University 2011 — 2012
Associate's degree, Human Relations
United Acceptance, Inc. October 2008 - Present
World Omni Financial Corp November 2005 - September 2008
Haggar Clothing Co. June 2004 - May 2006
Citi May 2002 - June 2004
Skills
Bankruptcy, Credit, Insurance, Documentation, Customer Service, Microsoft Office, Word, Excel, Software Documentation, Microsoft Excel, PACER, Analysis, Payroll, Call Centers, Management, Customer Satisfaction
Education
Fontbonne University 2006 — 2008
B.S., Business Administration
Sanford Brown College 2002 — 2004
A.S., Computer Science
United Acceptance, Inc. September 2008 - Present
CAR Financial Services May 2005 - September 2007
Wells Fargo March 1994 - May 2005
Skills
Loans, Sales, Finance, Credit, Sales Process, Sales Management, Marketing Strategy, Portfolio Management, Forecasting, Underwriting, Banking, Call Centers, Account Management, Credit Analysis, New Business Development, Negotiation, Mortgage Lending, Risk Management, Customer Satisfaction
Education
University of Florida 1987 — 1991
BS, Business Administration
University of Florida 1987 — 1991
BS, Business
United Acceptance, Inc. September 1991 - Present
Skills
Sales Management, Call Centers, Marketing Strategy, Profit, Account Management, Team Building, Sales Process, New Business Development, Customer Satisfaction, Forecasting, Negotiation, Leadership, Sales
Education
Syracuse University 1974 — 1976
BS, Psychology
Funder I January 2011 - Present
Hyundai Capital America August 2009 - Present
Hyundai Capital America January 2009 - Present
United Acceptabce January 2005 - August 2009
United Acceptance, Inc. June 2004 - August 2009
United Acceptance Inc 2004- 2009 August 2004 - June 2009
Skills
Data Entry, Funding, Titles, Electronic Payment..., Microsoft Office
Education
Florida Memorial College
Miami Southridge
Miami Southrige Senior High
United Acceptance, Inc. June 1998 - Present
World Fiancial Group October 2006 - October 2008
Plasser Ameerican Corporation July 2002 - July 2005
Education
University of Phoenix 2014 — 2014
still enrolled, Database Administrator
United Acceptance, Inc. January 2015 - June 2015
Wells Fargo July 2012 - December 2013
Education
Thomas Nelson Community College 2004 — 2005