UpSource Inc.
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19 UpSource Inc. employees in database. Find out everything there's to know about UpSource Inc. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UpSource Inc. Employees
Employee
Years
Job
Industry
Shawn Thimas Shawn Thimas's UpSource Inc. Experience June 2010 - April 2011
Job Dedicated Agent with New York Life helping families achieve financial independence in the Greater New Bedford area
Industry Insurance
Experience
New York Life Insurance Company September 2014 - Present
Viveiros Insurance Agency February 2014 - September 2014
UpSource Inc. June 2010 - April 2011
Business Solutions International, Inc. March 2008 - November 2008
Whitehall Jewellers March 2007 - June 2007
St. Vincent's Home for Children January 2000 - March 2002
McDonald's Corporation October 1995 - March 2000
Skills
Financial Planning, Financial Services, Retirement Planning, Life Insurance, Estate Planning, College Education..., Family Planning, Risk Management, Investment Strategies, Pensions, Fixed Annuities, Wealth Management, Personal Finance, Long-term Care, Disability Insurance, Insurance, Finance, Investments, Term Life Insurance, Universal Life, Whole Life, Fixed Income, Wealth Accumulation, Income Protection, Wealth, Health Insurance, Property & Casualty..., Customer Service, Cash Flow, Sales, Interviews, Account Management, Project Management, Management, Merchandising, Microsoft Office, Social Networking, Payroll, Microsoft Excel, B2B, Marketing
Education
UMass Dartmouth 1998 — 2001
Business Administration
New York Life Insurance Company September 2014 - Present
Viveiros Insurance Agency February 2014 - September 2014
UpSource Inc. June 2010 - April 2011
Business Solutions International, Inc. March 2008 - November 2008
Whitehall Jewellers March 2007 - June 2007
St. Vincent's Home for Children January 2000 - March 2002
McDonald's Corporation October 1995 - March 2000
Skills
Financial Planning, Financial Services, Retirement Planning, Life Insurance, Estate Planning, College Education..., Family Planning, Risk Management, Investment Strategies, Pensions, Fixed Annuities, Wealth Management, Personal Finance, Long-term Care, Disability Insurance, Insurance, Finance, Investments, Term Life Insurance, Universal Life, Whole Life, Fixed Income, Wealth Accumulation, Income Protection, Wealth, Health Insurance, Property & Casualty..., Customer Service, Cash Flow, Sales, Interviews, Account Management, Project Management, Management, Merchandising, Microsoft Office, Social Networking, Payroll, Microsoft Excel, B2B, Marketing
Education
UMass Dartmouth 1998 — 2001
Business Administration
Koni Burrow Koni Burrow's UpSource Inc. Experience July 2011 - April 2012
Job Independent Insurance Agent/Business Owner
Industry Insurance
Experience
Self Employed - Internet Personality, Activist October 2014 - Present
Self-employed August 2012 - May 2014
UpSource Inc. July 2011 - April 2012
Frontier City Theme Park March 2010 - July 2011
Skills
Customer Service, Sales, Team Building, Liability, Account Management
Education
Mid-Del Technology Center 2003 — 2004
Business Technology
Del City High School 2001 — 2004
Self Employed - Internet Personality, Activist October 2014 - Present
Self-employed August 2012 - May 2014
UpSource Inc. July 2011 - April 2012
Frontier City Theme Park March 2010 - July 2011
Skills
Customer Service, Sales, Team Building, Liability, Account Management
Education
Mid-Del Technology Center 2003 — 2004
Business Technology
Del City High School 2001 — 2004
Adine Hoffman Adine Hoffman's UpSource Inc. Experience March 2012 - August 2012
Job Experienced Professional in Performance Improvement, Change Management, and Thought Leadership.
Industry Telecommunications
Experience
DLT Solutions July 2014 - Present
CGI October 2012 - July 2014
UpSource Inc. March 2012 - August 2012
7-Eleven September 2009 - February 2012
UltraDNS, a NeuStar Service February 2008 - September 2009
SunRocket January 2007 - July 2007
GridPoint, Inc. October 2005 - December 2006
Sprint Nextel October 2003 - May 2005
Skills
Technical Writing, Business Analysis, Sales Support Tools, Project Management, Product Development, Employee Relations, Performance Management, On-board Diagnostics, E-learning..., Curriculum Development, Training Delivery, Leadership, Curriculum Design, Instructional Design, Networking, Process Improvement, Training, Program Management, Management, Instructor-led Training, Team Building, Blended Learning, Telecommunications, Web Applications, Needs Analysis, Sales, Technical Training, Sales Operations, Salesforce.com, SDLC, CRM, Recruiting, Social Networking, Project Planning, Social Media, Social Media Marketing, SaaS
Education
Ithaca College 1989 — 1993
Bachelor's Degree, Corporate Communication
DLT Solutions July 2014 - Present
CGI October 2012 - July 2014
UpSource Inc. March 2012 - August 2012
7-Eleven September 2009 - February 2012
UltraDNS, a NeuStar Service February 2008 - September 2009
SunRocket January 2007 - July 2007
GridPoint, Inc. October 2005 - December 2006
Sprint Nextel October 2003 - May 2005
Skills
Technical Writing, Business Analysis, Sales Support Tools, Project Management, Product Development, Employee Relations, Performance Management, On-board Diagnostics, E-learning..., Curriculum Development, Training Delivery, Leadership, Curriculum Design, Instructional Design, Networking, Process Improvement, Training, Program Management, Management, Instructor-led Training, Team Building, Blended Learning, Telecommunications, Web Applications, Needs Analysis, Sales, Technical Training, Sales Operations, Salesforce.com, SDLC, CRM, Recruiting, Social Networking, Project Planning, Social Media, Social Media Marketing, SaaS
Education
Ithaca College 1989 — 1993
Bachelor's Degree, Corporate Communication
Rebecca Penner Rebecca Penner's UpSource Inc. Experience August 2011 - March 2013
Job Carhop/Fountain at Sonic DriveIn
Industry Restaurants
Experience
Sonic Drive-In March 2013 - Present
UpSource Inc. August 2011 - March 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Hospitality, Sales, Teamwork, Team Building, Management, Marketing, Team Leadership, Customer Satisfaction, Outlook, Social Networking, Public Relations, Facebook, Project Management, Windows, Public Speaking
Education
Seminole State College 2010 — 2011
Basics
Sonic Drive-In March 2013 - Present
UpSource Inc. August 2011 - March 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Hospitality, Sales, Teamwork, Team Building, Management, Marketing, Team Leadership, Customer Satisfaction, Outlook, Social Networking, Public Relations, Facebook, Project Management, Windows, Public Speaking
Education
Seminole State College 2010 — 2011
Basics
Steven Leduc's UpSource Inc. Experience March 2014 - November 2014
Job Software Sales and Business Development Executive
Industry Information Technology and Services
Experience
UpSource Inc. March 2014 - November 2014
SDL plc May 2013 - March 2014
Venyu June 2010 - February 2012
AppZero March 2009 - June 2010
VASCO Data Security, Inc. October 2007 - January 2009
D&B January 2001 - October 2007
iMarket (now D&B Marketing Solutions) 1997 - 2001
Skills
VSP Certified, Mentor and Coach, Sales Management, New Business Development, Certifications, Mentoring, Business Intelligence, SaaS, Salesforce.com, Cloud Computing, Team Building, Motivation, Territory..., Leadership, Team Leadership, Account Management, Sales, Enterprise Software, Data Center, Sales Operations, Professional Services, Selling, Management, Strategy, Solution Selling, Cold Calling, B2B, Marketing Strategy, Lead Generation, Cross-functional Team..., Direct Sales, Strategic Partnerships, Channel Partners, Customer Satisfaction, Demand Generation, Sales Enablement, Go-to-market Strategy, Software Industry, Managed Services, Business Alliances, Product Marketing, Pre-sales, Sales Presentations, CRM, Product Management, Customer Retention, Partner Management, Customer Acquisition, Sales Process
Education
Framingham State College 1992 — 1996
BA Political Science, Double Minor: Business/Sociology
Nashoba Regional High School 1988 — 1991
High School Diploma, General Studies
UpSource Inc. March 2014 - November 2014
SDL plc May 2013 - March 2014
Venyu June 2010 - February 2012
AppZero March 2009 - June 2010
VASCO Data Security, Inc. October 2007 - January 2009
D&B January 2001 - October 2007
iMarket (now D&B Marketing Solutions) 1997 - 2001
Skills
VSP Certified, Mentor and Coach, Sales Management, New Business Development, Certifications, Mentoring, Business Intelligence, SaaS, Salesforce.com, Cloud Computing, Team Building, Motivation, Territory..., Leadership, Team Leadership, Account Management, Sales, Enterprise Software, Data Center, Sales Operations, Professional Services, Selling, Management, Strategy, Solution Selling, Cold Calling, B2B, Marketing Strategy, Lead Generation, Cross-functional Team..., Direct Sales, Strategic Partnerships, Channel Partners, Customer Satisfaction, Demand Generation, Sales Enablement, Go-to-market Strategy, Software Industry, Managed Services, Business Alliances, Product Marketing, Pre-sales, Sales Presentations, CRM, Product Management, Customer Retention, Partner Management, Customer Acquisition, Sales Process
Education
Framingham State College 1992 — 1996
BA Political Science, Double Minor: Business/Sociology
Nashoba Regional High School 1988 — 1991
High School Diploma, General Studies
Michelle Steinmeyer's UpSource Inc. Experience September 2000 - January 2013
Job VP Operations at The Analyst Group
Industry Outsourcing/Offshoring
Experience
The Analyst Group July 2013 - Present
VPI - Voice Print International January 2013 - July 2013
UpSource Inc. September 2000 - January 2013
Learning Express February 2000 - July 2000
First Foto August 1989 - February 2000
Skills
Workforce Management, Call Center, Call Centers, Process Improvement, BPO, Telecommunications, Customer Service, Outsourcing, Avaya, Managed Services, Vendor Management, Quality Assurance, Customer Experience, Business Development, CRM, Account Management, Integration, Contact Centers, Operations Management, Cross-functional Team..., SaaS, Management, Forecasting, Program Management, Professional Services, Customer Satisfaction, IVR, Technical Support, Call Center Development, Customer Retention, VoIP, Solution Selling, Training
Education
Forest Park
Photography
University of Missouri-Saint Louis
The Analyst Group July 2013 - Present
VPI - Voice Print International January 2013 - July 2013
UpSource Inc. September 2000 - January 2013
Learning Express February 2000 - July 2000
First Foto August 1989 - February 2000
Skills
Workforce Management, Call Center, Call Centers, Process Improvement, BPO, Telecommunications, Customer Service, Outsourcing, Avaya, Managed Services, Vendor Management, Quality Assurance, Customer Experience, Business Development, CRM, Account Management, Integration, Contact Centers, Operations Management, Cross-functional Team..., SaaS, Management, Forecasting, Program Management, Professional Services, Customer Satisfaction, IVR, Technical Support, Call Center Development, Customer Retention, VoIP, Solution Selling, Training
Education
Forest Park
Photography
University of Missouri-Saint Louis
Jeremy Almeida's UpSource Inc. Experience April 2012 - September 2012
Job Indie game designer/ programmer/ writer
Industry Computer Games
Experience
VMC April 2015 - Present
Moonphase Studio July 2013 - May 2015
Aerotek April 2014 - March 2015
Bungie November 2013 - April 2014
Irrational Games September 2012 - February 2013
UpSource Inc. April 2012 - September 2012
Staples July 2011 - March 2012
AT&T Mobility April 2004 - December 2008
Skills
Programming, Flash, Flash Animation, C++, Object Oriented Software, Microsoft Office, Photoshop, Game Design, Video Games, Game Development, 3D Studio Max, Game Mechanics, Computer Games, 3D Modeling
Education
New England Institute of Technology 2009 — 2012
AS, Game Design and Simulation Programming
VMC April 2015 - Present
Moonphase Studio July 2013 - May 2015
Aerotek April 2014 - March 2015
Bungie November 2013 - April 2014
Irrational Games September 2012 - February 2013
UpSource Inc. April 2012 - September 2012
Staples July 2011 - March 2012
AT&T Mobility April 2004 - December 2008
Skills
Programming, Flash, Flash Animation, C++, Object Oriented Software, Microsoft Office, Photoshop, Game Design, Video Games, Game Development, 3D Studio Max, Game Mechanics, Computer Games, 3D Modeling
Education
New England Institute of Technology 2009 — 2012
AS, Game Design and Simulation Programming
Cynthia Bearden's UpSource Inc. Experience December 2010 - April 2014
Job Call Center Manager at The Chickasaw Nation
Industry Outsourcing/Offshoring
Experience
The Chickasaw Nation May 2014 - Present
UpSource Inc. December 2010 - April 2014
Interactive Response Technologies, (IRT) August 2005 - December 2010
Farmers Insurance January 2000 - February 2005
Skills
Call Centers, Customer Service, Outsourcing, Workforce Management, Customer Experience, BPO, Vendor Management, Process Improvement, CRM, Management, Telecommunications, Training, Project Management, Technical Support, Managed Services, Program Management, Contact Centers, Customer Satisfaction, Operations Management, Account Management, Customer Retention, Leadership, Avaya Technologies, Performance Management, Team Leadership, Service Delivery, New Business Development, Team Building, Recruiting, Change Management, Human Resources, Strategic Planning, Business Development, Sales Management, Analysis, Team Management, Business Process..., Strategy, Call Center Development, Cross-functional Team..., Quality Assurance, Coaching, VoIP, Business Analysis, Leadership Development, Time Management, Employee Training, Salesforce.com, Solution Selling, B2B
Education
University of Oklahoma 2010 — 2013
Crisis Management, 3.9 GPA
The Chickasaw Nation May 2014 - Present
UpSource Inc. December 2010 - April 2014
Interactive Response Technologies, (IRT) August 2005 - December 2010
Farmers Insurance January 2000 - February 2005
Skills
Call Centers, Customer Service, Outsourcing, Workforce Management, Customer Experience, BPO, Vendor Management, Process Improvement, CRM, Management, Telecommunications, Training, Project Management, Technical Support, Managed Services, Program Management, Contact Centers, Customer Satisfaction, Operations Management, Account Management, Customer Retention, Leadership, Avaya Technologies, Performance Management, Team Leadership, Service Delivery, New Business Development, Team Building, Recruiting, Change Management, Human Resources, Strategic Planning, Business Development, Sales Management, Analysis, Team Management, Business Process..., Strategy, Call Center Development, Cross-functional Team..., Quality Assurance, Coaching, VoIP, Business Analysis, Leadership Development, Time Management, Employee Training, Salesforce.com, Solution Selling, B2B
Education
University of Oklahoma 2010 — 2013
Crisis Management, 3.9 GPA
Simon Micaelian Simon Micaelian's UpSource Inc. Experience 2012 - 2013
Job Client Services / IT at Alert Solutions
Industry Information Technology and Services
Experience
Alert Solutions December 2013 - Present
Toluna 2011 - 2014
UpSource Inc. 2012 - 2013
UPS November 2006 - January 2012
National Settlement Solutions 2011 - 2012
Whitney Academy June 2009 - April 2010
Massachusetts Department of Conservation & Recreation 2010 - 2010
Saint Anne's Hospital (Caritas Christi Healthcare) January 2008 - June 2009
Labor Ready January 2007 - November 2007
Massachusetts Department of Conservation & Recreation 1998 - 2006
Skills
Management, UPS systems, Wireless Networking, Technical Support, Troubleshooting, Network Security, Security, Microsoft Office, Customer Service, Sales, Supervisory Skills, Payroll, Database Administration, Human Resources, Web Design, HTML, Consulting, Data Entry, Accounts Payable, Facility Manager, PeopleSoft, Exceptional People..., Conflict Resolution, Process Scheduler, Performance Management, Financial Advisory, Communication, Document Management, Professional Rescuer, Emergency Medicine, Warehouse Management, Apple, Accounts Receivable, Typing, Filing, Staff Supervision, Shipping, Civil Service, Customer Service..., Collections, Group Therapy, Water Treatment, Employment Contracts, Switchboard Operator, Cash Management, Interpreting, Outdoor Recreation, Electrical..., GoToMeeting, Telephone Skills
Education
University of Massachusetts Dartmouth
Criminal Justice
Bristol Community College 2012 — 2013
Certificate, Computer Information Systems
Belmont High School 1997 — 2001
High School Diploma, General Studies
Alert Solutions December 2013 - Present
Toluna 2011 - 2014
UpSource Inc. 2012 - 2013
UPS November 2006 - January 2012
National Settlement Solutions 2011 - 2012
Whitney Academy June 2009 - April 2010
Massachusetts Department of Conservation & Recreation 2010 - 2010
Saint Anne's Hospital (Caritas Christi Healthcare) January 2008 - June 2009
Labor Ready January 2007 - November 2007
Massachusetts Department of Conservation & Recreation 1998 - 2006
Skills
Management, UPS systems, Wireless Networking, Technical Support, Troubleshooting, Network Security, Security, Microsoft Office, Customer Service, Sales, Supervisory Skills, Payroll, Database Administration, Human Resources, Web Design, HTML, Consulting, Data Entry, Accounts Payable, Facility Manager, PeopleSoft, Exceptional People..., Conflict Resolution, Process Scheduler, Performance Management, Financial Advisory, Communication, Document Management, Professional Rescuer, Emergency Medicine, Warehouse Management, Apple, Accounts Receivable, Typing, Filing, Staff Supervision, Shipping, Civil Service, Customer Service..., Collections, Group Therapy, Water Treatment, Employment Contracts, Switchboard Operator, Cash Management, Interpreting, Outdoor Recreation, Electrical..., GoToMeeting, Telephone Skills
Education
University of Massachusetts Dartmouth
Criminal Justice
Bristol Community College 2012 — 2013
Certificate, Computer Information Systems
Belmont High School 1997 — 2001
High School Diploma, General Studies
Larry Kloeung's UpSource Inc. Experience November 2012 - June 2013
Job Service Technician I at Patterson Dental
Industry Information Technology and Services
Experience
Patterson Dental September 2014 - Present
UpSource Inc. November 2012 - June 2013
M&H Consulting, LLC March 2012 - September 2012
Staples January 2012 - February 2012
TOYS "R" US November 2010 - February 2012
Skills
Windows 7, Printers, Computer Maintenance, Laptops, Computer Repair, Training, Help Desk Support, Servers, Technical Support, Computer Hardware, Active Directory, Networking, Windows Server, Hardware, Sales, Troubleshooting, Windows, XP, Windows XP, Software Installation, Wireless Networking, Windows Vista
Education
Technical Training Institute 2012 — 2012
MTTI 2011 — 2012
Computer service technician / Network installer
Bristol Community College
2004 B.M.C
Patterson Dental September 2014 - Present
UpSource Inc. November 2012 - June 2013
M&H Consulting, LLC March 2012 - September 2012
Staples January 2012 - February 2012
TOYS "R" US November 2010 - February 2012
Skills
Windows 7, Printers, Computer Maintenance, Laptops, Computer Repair, Training, Help Desk Support, Servers, Technical Support, Computer Hardware, Active Directory, Networking, Windows Server, Hardware, Sales, Troubleshooting, Windows, XP, Windows XP, Software Installation, Wireless Networking, Windows Vista
Education
Technical Training Institute 2012 — 2012
MTTI 2011 — 2012
Computer service technician / Network installer
Bristol Community College
2004 B.M.C
Ron Aksel's UpSource Inc. Experience March 2011 - February 2013
Job Local Director at Concerned Veterans for America
Industry Nonprofit Organization Management
Experience
Concerned Veterans for America June 2013 - Present
UpSource Inc. March 2011 - February 2013
Verizon 2000 - March 2011
Coleman & Associates Enterprises, Inc 1999 - 2000
USS Phoenix 1992 - 1994
US Navy 1974 - 1994
Skills
Call Center, Access, Excel, Process Improvement, Microsoft Excel, Telecommunications, Project Management, Call Centers, Microsoft Word, Program Management, Vendor Management, Customer Service, Software Documentation, Analysis, Troubleshooting, Leadership, Management, Training, Data Analysis, Business Analysis, Customer Satisfaction, Quality Assurance, Team Leadership, CRM, Cross-functional Team...
Education
Troy University 2001 — 2003
Masters in Business Administration, Business Administration
Saint Leo University 1998 — 2001
BA, Business
Concerned Veterans for America June 2013 - Present
UpSource Inc. March 2011 - February 2013
Verizon 2000 - March 2011
Coleman & Associates Enterprises, Inc 1999 - 2000
USS Phoenix 1992 - 1994
US Navy 1974 - 1994
Skills
Call Center, Access, Excel, Process Improvement, Microsoft Excel, Telecommunications, Project Management, Call Centers, Microsoft Word, Program Management, Vendor Management, Customer Service, Software Documentation, Analysis, Troubleshooting, Leadership, Management, Training, Data Analysis, Business Analysis, Customer Satisfaction, Quality Assurance, Team Leadership, CRM, Cross-functional Team...
Education
Troy University 2001 — 2003
Masters in Business Administration, Business Administration
Saint Leo University 1998 — 2001
BA, Business
Cory Sutliff's UpSource Inc. Experience July 2010 - January 2012
Job Systems Engineer at Varonis
Industry Computer & Network Security
Experience
Varonis January 2015 - Present
Tidewater Community College December 2012 - June 2014
Endurance IT Services September 2011 - March 2014
UpSource Inc. July 2010 - January 2012
Harris IT Services January 2007 - July 2010
Verizon 2005 - 2007
Cox Communications 2003 - 2005
Skills
Active Directory, VMware, Group Policy, Network Security, Network Administration, Troubleshooting, SharePoint, System Administration, Security+, Servers, Windows Server, VPN, Data Center, Computer Security, VMware ESX, Security, Microsoft Technologies, Microsoft Exchange, Juniper Switches, Cisco Firewall Security, Netscreen, Cisco IOS, Sonicwall, 3PAR, Dell PowerEdge Servers, HP Server Hardware, HP Proliant, Fiber Switches, FiberChannel Storage, Brocade Fibre Switches, Qlogic, SAN, Virtualization, VMware Infrastructure, Integration, Cloud Computing, System Deployment, vSphere, Networking, Hardware, Disaster Recovery, Operating Systems, VMware vSphere
Education
American InterContinental University 2000 — 2003
Bachelor's Degree, Information Technology, 3.8
Varonis January 2015 - Present
Tidewater Community College December 2012 - June 2014
Endurance IT Services September 2011 - March 2014
UpSource Inc. July 2010 - January 2012
Harris IT Services January 2007 - July 2010
Verizon 2005 - 2007
Cox Communications 2003 - 2005
Skills
Active Directory, VMware, Group Policy, Network Security, Network Administration, Troubleshooting, SharePoint, System Administration, Security+, Servers, Windows Server, VPN, Data Center, Computer Security, VMware ESX, Security, Microsoft Technologies, Microsoft Exchange, Juniper Switches, Cisco Firewall Security, Netscreen, Cisco IOS, Sonicwall, 3PAR, Dell PowerEdge Servers, HP Server Hardware, HP Proliant, Fiber Switches, FiberChannel Storage, Brocade Fibre Switches, Qlogic, SAN, Virtualization, VMware Infrastructure, Integration, Cloud Computing, System Deployment, vSphere, Networking, Hardware, Disaster Recovery, Operating Systems, VMware vSphere
Education
American InterContinental University 2000 — 2003
Bachelor's Degree, Information Technology, 3.8
Donald Farias's UpSource Inc. Experience 2010 - January 2014
Job Talent Solutions Manager at Kelly Services / Owner at Don Farias Photography
Industry Consumer Services
Experience
Don Farias Photography July 2014 - Present
Kelly Services June 2014 - Present
UpSource Inc. 2010 - January 2014
FFP Global 2001 - 2010
Skills
Customer Service, Microsoft Excel, Sales, Project Management, Microsoft Office, Call Centers, Project Planning, Telecommunications, Business Development, Training, Leadership, Management, Process Improvement, Account Management, Business Planning, Revenue Forecasting, Contract Negotiation, Revenue & Profit Growth, Requirements Analysis
Education
Tufts University 1990 — 1992
MFA, Musicology
University of Rhode Island
Bachelor of Arts (B.A.), Music History, Literature, and Theory
Don Farias Photography July 2014 - Present
Kelly Services June 2014 - Present
UpSource Inc. 2010 - January 2014
FFP Global 2001 - 2010
Skills
Customer Service, Microsoft Excel, Sales, Project Management, Microsoft Office, Call Centers, Project Planning, Telecommunications, Business Development, Training, Leadership, Management, Process Improvement, Account Management, Business Planning, Revenue Forecasting, Contract Negotiation, Revenue & Profit Growth, Requirements Analysis
Education
Tufts University 1990 — 1992
MFA, Musicology
University of Rhode Island
Bachelor of Arts (B.A.), Music History, Literature, and Theory
Christopher Gifford's UpSource Inc. Experience January 2013 - June 2013
Job IT Support Technician at PLANSEE US
Industry Information Technology and Services
Experience
PLANSEE High Performance Materials July 2013 - Present
UpSource Inc. January 2013 - June 2013
Reebok September 2012 - December 2012
Best Buy 2011 - 2012
Starwood Capital Group September 2006 - August 2009
Skills
Hotels, Sales, Hospitality, Technical Support, XP, Management, Microsoft Operating..., SCCM 2007, Windows Server 2008 R2, Microsoft Office, Call Centers, Troubleshooting, Windows XP, Windows XP Pro, Network Administration, 2008 R2, Customer Satisfaction, Windows Vista, Computer Hardware, Windows 7, SCCM
Education
Bristol Community College 2012 — 2014
Computer Science, Networking
New bedford voc tech 1993 — 1997
Electrical Shop
PLANSEE High Performance Materials July 2013 - Present
UpSource Inc. January 2013 - June 2013
Reebok September 2012 - December 2012
Best Buy 2011 - 2012
Starwood Capital Group September 2006 - August 2009
Skills
Hotels, Sales, Hospitality, Technical Support, XP, Management, Microsoft Operating..., SCCM 2007, Windows Server 2008 R2, Microsoft Office, Call Centers, Troubleshooting, Windows XP, Windows XP Pro, Network Administration, 2008 R2, Customer Satisfaction, Windows Vista, Computer Hardware, Windows 7, SCCM
Education
Bristol Community College 2012 — 2014
Computer Science, Networking
New bedford voc tech 1993 — 1997
Electrical Shop
Dave Beauregard's UpSource Inc. Experience September 2011 - June 2013
Job Technical Support Agent at Covidien
Industry Information Technology and Services
Experience
Covidien March 2015 - Present
Brookfield Engineering Labs, Inc. November 2014 - February 2015
UpSource Inc. September 2011 - June 2013
On Target Utilities February 2006 - September 2009
Cyber-Test May 2005 - August 2005
Convergys September 2002 - January 2005
Remax Business March 2002 - June 2002
Titleist September 1988 - October 2000
U.S. Coast Guard August 1983 - September 1988
Skills
Troubleshooting, Technical Support, Windows Vista, Hardware, Computer Hardware, Sales, Visual Basic, Training, Call Centers, Wireless, Printers, Customer Service, Laptops, Network Administration, Firewalls, LAN-WAN, VPN, Help Desk Support, IT Operations, Network Engineering, Disaster Recovery, XP, Network Security, Software Installation, Access, Cisco Technologies, VoIP, DHCP, Antivirus, Windows 7, Blackberry Enterprise..., Avaya, Operating Systems, Routers, A+ Certified
Education
Bristol Community College 2007 — 2011
Computer Science
American Technical Training Institute 2000 — 2001
MCSE
Newbury College 1998 — 2000
Computer Science
Covidien March 2015 - Present
Brookfield Engineering Labs, Inc. November 2014 - February 2015
UpSource Inc. September 2011 - June 2013
On Target Utilities February 2006 - September 2009
Cyber-Test May 2005 - August 2005
Convergys September 2002 - January 2005
Remax Business March 2002 - June 2002
Titleist September 1988 - October 2000
U.S. Coast Guard August 1983 - September 1988
Skills
Troubleshooting, Technical Support, Windows Vista, Hardware, Computer Hardware, Sales, Visual Basic, Training, Call Centers, Wireless, Printers, Customer Service, Laptops, Network Administration, Firewalls, LAN-WAN, VPN, Help Desk Support, IT Operations, Network Engineering, Disaster Recovery, XP, Network Security, Software Installation, Access, Cisco Technologies, VoIP, DHCP, Antivirus, Windows 7, Blackberry Enterprise..., Avaya, Operating Systems, Routers, A+ Certified
Education
Bristol Community College 2007 — 2011
Computer Science
American Technical Training Institute 2000 — 2001
MCSE
Newbury College 1998 — 2000
Computer Science
Jo-Anne Adrian's UpSource Inc. Experience May 2013 - July 2014
Job Director of Consumer Relations at Kaz USA
Industry Telecommunications
Experience
Kaz USA, Inc. August 2014 - Present
UpSource Inc. May 2013 - July 2014
MAXIMUS July 2011 - August 2012
Comcast May 2007 - July 2011
Blue Cross Blue Shield January 2001 - May 2007
US Army March 1996 - March 2004
Skills
Project Management, Customer Service, Program Management, Strategic Planning, Budgets, Team Leadership, Management, Business Analysis, Performance Management, Business Process..., Quality Assurance, Training, Cross-functional Team..., Telecommunications, Leadership Development, Organizational..., Contact Centers, Healthcare, Outsourcing, Leadership
Education
University of Massachusetts Dartmouth Law School
Juris Doctrine of Law, Law
Mount Ida College
Funeral Director, Funeral Service and Mortuary Science
Suffolk University
Bachelors, Public Relations and Journalism
Kaz USA, Inc. August 2014 - Present
UpSource Inc. May 2013 - July 2014
MAXIMUS July 2011 - August 2012
Comcast May 2007 - July 2011
Blue Cross Blue Shield January 2001 - May 2007
US Army March 1996 - March 2004
Skills
Project Management, Customer Service, Program Management, Strategic Planning, Budgets, Team Leadership, Management, Business Analysis, Performance Management, Business Process..., Quality Assurance, Training, Cross-functional Team..., Telecommunications, Leadership Development, Organizational..., Contact Centers, Healthcare, Outsourcing, Leadership
Education
University of Massachusetts Dartmouth Law School
Juris Doctrine of Law, Law
Mount Ida College
Funeral Director, Funeral Service and Mortuary Science
Suffolk University
Bachelors, Public Relations and Journalism
Timothy Allan Downey's UpSource Inc. Experience May 2010 - August 2010
Job Program Management Specialist at Boeing Defense, Space and Security
Industry Defense & Space
Experience
Boeing Defense, Space and Security June 2015 - Present
Boeing Defense, Space and Security November 2012 - June 2015
Julia Chew Ins Agency Inc. September 2011 - November 2012
State Farm - Norman OK AFO July 2011 - September 2011
UpSource Inc. May 2010 - August 2010
Skills
Market Research, Microsoft Office, Microsoft Excel, Data Analysis, Secondary Research, Access, Marketing Analytics, Marketing Intelligence, Teamwork, PowerPoint, Primary Research, Oral & Written..., Analysis, Business Analysis, Financial Analysis, Earned Value Management, Financial Variance..., Property, Sales
Education
University of Oklahoma 2009 — 2011
Bachelor of Business Administration (BBA), Marketing
Seminole State College 2006 — 2009
Associate of Applied Science
Seminole High School
Boeing Defense, Space and Security June 2015 - Present
Boeing Defense, Space and Security November 2012 - June 2015
Julia Chew Ins Agency Inc. September 2011 - November 2012
State Farm - Norman OK AFO July 2011 - September 2011
UpSource Inc. May 2010 - August 2010
Skills
Market Research, Microsoft Office, Microsoft Excel, Data Analysis, Secondary Research, Access, Marketing Analytics, Marketing Intelligence, Teamwork, PowerPoint, Primary Research, Oral & Written..., Analysis, Business Analysis, Financial Analysis, Earned Value Management, Financial Variance..., Property, Sales
Education
University of Oklahoma 2009 — 2011
Bachelor of Business Administration (BBA), Marketing
Seminole State College 2006 — 2009
Associate of Applied Science
Seminole High School
Ali Chase's UpSource Inc. Experience July 2010 - May 2011
Job Student at Colorado Technical UniversityOnline
Industry Human Resources
Experience
Midland Mortgage May 2011 - July 2011
Upsource Inc. July 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML
Education
Colorado Technical University 2009 — 2014
Associate's degree, Paralegal Studies
Colorado Technical University-Online 2011 — 2013
Bachelor of Science (BS), Human Resources Management
Midland Mortgage May 2011 - July 2011
Upsource Inc. July 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML
Education
Colorado Technical University 2009 — 2014
Associate's degree, Paralegal Studies
Colorado Technical University-Online 2011 — 2013
Bachelor of Science (BS), Human Resources Management
Neli Rivera's UpSource Inc. Experience
Job Customer Service Representative at UpSource Inc.
Industry Outsourcing/Offshoring
Experience
UpSource Inc.
Skills
Customer Service, Call Centers
Education
Cambridge College 1999 — 2001
Master's degree, Psychology
UpSource Inc.
Skills
Customer Service, Call Centers
Education
Cambridge College 1999 — 2001
Master's degree, Psychology