West At Home LLC
Industry: Company
DescriptionHeadquarters: Omaha, NE Founded: 2007 Parent organizations: Alorica, West Corporation
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West At Home LLC Employees
Employee
Years
Job
Industry
Amanda (Woodard) Riskovich Amanda (Woodard) Riskovich's West At Home LLC Experience September 2005 - October 2010
Job Medical Billing and Coding
Industry Medical Practice
Experience
Professional Health Care January 2012 - March 2012
LiveOps March 2010 - March 2012
West At Home LLC September 2005 - October 2010
Skills
ICD-9, CPT, HCPCS, Medisoft, Prompt 8, IVANS, First Hospice, Microsoft Word, PowerPoint, Health Information..., Medicare, Excel, Team Management, Management, Customer Service, Customer Satisfaction, Crew Scheduling, Inventory Control, Website Development
Education
Kaplan University 2014 — 2016
Associate's Degree, Medical Office Management
Kaplan College-Beaumont 2011 — 2012
Diploma, Medical Billing and Coding, 3.97
Lamar University 2010 — 2010
Certificate, Medical Billing and Coding, 4.0
Silsbee High School 1997 — 2001
High School
Professional Health Care January 2012 - March 2012
LiveOps March 2010 - March 2012
West At Home LLC September 2005 - October 2010
Skills
ICD-9, CPT, HCPCS, Medisoft, Prompt 8, IVANS, First Hospice, Microsoft Word, PowerPoint, Health Information..., Medicare, Excel, Team Management, Management, Customer Service, Customer Satisfaction, Crew Scheduling, Inventory Control, Website Development
Education
Kaplan University 2014 — 2016
Associate's Degree, Medical Office Management
Kaplan College-Beaumont 2011 — 2012
Diploma, Medical Billing and Coding, 3.97
Lamar University 2010 — 2010
Certificate, Medical Billing and Coding, 4.0
Silsbee High School 1997 — 2001
High School
Gina Isabel Chen Mendoza Gina Isabel Chen Mendoza's West At Home LLC Experience August 2009 - October 2010
Job Computer handling, secretary, customer support, translations and any area that supports where I work
Industry Consumer Services
Experience
South Plains Church of Christ November 2010 - 2011
West At Home LLC August 2009 - October 2010
McDonalds May 2009 - July 2009
Sitel Panama - Cox Communications July 2006 - January 2008
Sitel Panama - Cox Communications March 2004 - July 2006
Alisan, S.A. Colon Free Zone, Panama August 1999 - June 2001
Skills
Customer Service, Troubleshooting, Management, Windows, Microsoft Word, Microsoft Excel, XP, Technical Support, Team Leadership, Customer Satisfaction, Quality Assurance, HTML, Leadership, Time Management, PowerPoint, Hardware, Access, Call Centers, Cake Decorating, Baking
Education
Universidad Tecnológica de Panamá 2001 — 2004
Engenieering Technician, Computer Programming and System Analist, 2.19 GPA (out of 3.0)
Justo Arosemena Institute 1994 — 1995
Bachelor in Commerce, Secretarial and Accounting
South Plains Church of Christ November 2010 - 2011
West At Home LLC August 2009 - October 2010
McDonalds May 2009 - July 2009
Sitel Panama - Cox Communications July 2006 - January 2008
Sitel Panama - Cox Communications March 2004 - July 2006
Alisan, S.A. Colon Free Zone, Panama August 1999 - June 2001
Skills
Customer Service, Troubleshooting, Management, Windows, Microsoft Word, Microsoft Excel, XP, Technical Support, Team Leadership, Customer Satisfaction, Quality Assurance, HTML, Leadership, Time Management, PowerPoint, Hardware, Access, Call Centers, Cake Decorating, Baking
Education
Universidad Tecnológica de Panamá 2001 — 2004
Engenieering Technician, Computer Programming and System Analist, 2.19 GPA (out of 3.0)
Justo Arosemena Institute 1994 — 1995
Bachelor in Commerce, Secretarial and Accounting
Tonika Jones's West At Home LLC Experience May 2010 - January 2014
Job at
Industry Outsourcing/Offshoring
Experience
Sedgwick Claims Mgmt Svc August 2014 - Present
Arise Virtual Solutions Inc. September 2013 - Present
Liveops June 2011 - Present
West at Home, LLC May 2010 - January 2014
ER Solutions November 2007 - May 2010
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Sales, Customer Retention, Team Leadership, Telephone Skills, Invoicing, BPO, Technical Support
Education
Troy University in Montgomery
Sedgwick Claims Mgmt Svc August 2014 - Present
Arise Virtual Solutions Inc. September 2013 - Present
Liveops June 2011 - Present
West at Home, LLC May 2010 - January 2014
ER Solutions November 2007 - May 2010
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Sales, Customer Retention, Team Leadership, Telephone Skills, Invoicing, BPO, Technical Support
Education
Troy University in Montgomery
Candace Buckley-Hampton Candace Buckley-Hampton's West At Home LLC Experience September 2007 - September 2012
Job Customer Relations Specialist
Industry Consumer Services
Experience
West At Home LLC September 2007 - September 2012
West Telecommunications May 2002 - September 2007
Skills
●Conflict resolution, ●Strategic sales, ●Strong organizational..., ●Excellent..., ●Adaptability, ●Problem solver, ●Strong client..., ●Fast learner, ●Creative problem..., ●Listening skills, ●MS Windows proficient, ●Computer maintenance..., ●Software installation..., ●Hardware installation..., Sales, Troubleshooting, Account Management, Microsoft Office, Customer Retention, Call Centers, Training, Customer Satisfaction, Credit, Process Scheduler, Customer Service, Outlook, Data Entry, Time Management, Team Building, Process Improvement, Management, Inventory Management, Teamwork, Leadership, Coaching, Retail, Team Leadership, Invoicing, Customer Experience, Communication, Client Relations
Education
Everest University-Brandon
Computer Science
West At Home LLC September 2007 - September 2012
West Telecommunications May 2002 - September 2007
Skills
●Conflict resolution, ●Strategic sales, ●Strong organizational..., ●Excellent..., ●Adaptability, ●Problem solver, ●Strong client..., ●Fast learner, ●Creative problem..., ●Listening skills, ●MS Windows proficient, ●Computer maintenance..., ●Software installation..., ●Hardware installation..., Sales, Troubleshooting, Account Management, Microsoft Office, Customer Retention, Call Centers, Training, Customer Satisfaction, Credit, Process Scheduler, Customer Service, Outlook, Data Entry, Time Management, Team Building, Process Improvement, Management, Inventory Management, Teamwork, Leadership, Coaching, Retail, Team Leadership, Invoicing, Customer Experience, Communication, Client Relations
Education
Everest University-Brandon
Computer Science
Carlina Ford Mercer's West At Home LLC Experience December 2014 - Present
Job Office Manager / Administrative Assistant
Industry
Experience
West At Home, LLC December 2014 - Present
AMBS, Inc. March 2014 - March 2015
Aegis Communications May 2011 - October 2012
Teletech, Inc. November 2009 - March 2011
T&S Rentals October 2004 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Photoshop, English, Windows, QuickBooks, Microsoft Money, AS400 system, Data Entry, Administrative..., Filing, Office Management, Management, Bookkeeping, Call Centers, Outlook, Accounting, Time Management
Education
Fairmont State University 2012 — 2015
North Marion High School
West At Home, LLC December 2014 - Present
AMBS, Inc. March 2014 - March 2015
Aegis Communications May 2011 - October 2012
Teletech, Inc. November 2009 - March 2011
T&S Rentals October 2004 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Photoshop, English, Windows, QuickBooks, Microsoft Money, AS400 system, Data Entry, Administrative..., Filing, Office Management, Management, Bookkeeping, Call Centers, Outlook, Accounting, Time Management
Education
Fairmont State University 2012 — 2015
North Marion High School
Ann-Marie Thompson-Hayles Ann-Marie Thompson-Hayles's West At Home LLC Experience February 2006 - June 2009
Job Owner/CEO at Just For You Services
Industry Consumer Services
Experience
Just For You Services May 2014 - Present
Sitel 2012 - 2013
Tele Tech Holdings September 2010 - November 2011
Orloff Central Agency for Jewish Education December 2005 - April 2010
West at home LLC February 2006 - June 2009
Broward County Public Waste Department July 2005 - March 2006
Mortgage Information Services April 2004 - October 2004
American Express August 1998 - April 2004
Skills
Customer Service, Accounting, Analysis, Invoicing, Software Documentation, Payroll, Accounts Receivable, QuickBooks
Education
Broward College
AA, Pre-law /Business Administration
Florida Atlantic University
BA, Business Administration - Accounting/Finance
Just For You Services May 2014 - Present
Sitel 2012 - 2013
Tele Tech Holdings September 2010 - November 2011
Orloff Central Agency for Jewish Education December 2005 - April 2010
West at home LLC February 2006 - June 2009
Broward County Public Waste Department July 2005 - March 2006
Mortgage Information Services April 2004 - October 2004
American Express August 1998 - April 2004
Skills
Customer Service, Accounting, Analysis, Invoicing, Software Documentation, Payroll, Accounts Receivable, QuickBooks
Education
Broward College
AA, Pre-law /Business Administration
Florida Atlantic University
BA, Business Administration - Accounting/Finance
LaKesha Warren's West At Home LLC Experience September 2007 - March 2010
Job Supervisor Program Management
Industry Pharmaceuticals
Experience
United Biosource January 2014 - Present
United BioSource April 2012 - January 2014
Proherant/UBC March 2010 - October 2011
West at Home, LLC September 2007 - March 2010
Nova Factor, Inc/Accredo. 2002 - 2003
Nova Factor, Inc. 2000 - 2002
Skills
Managed Care, Project Management, Clinical Data Management, Training, SOP, Hiring, Leadership, Healthcare, Policy, Program Management, Analysis, Customer Service, Sales, Documentation, Employee Benefits, Management, Public Speaking, Microsoft Office, Data Analysis
Education
The University of Memphis
Bachelor of Arts, Sociology
United Biosource January 2014 - Present
United BioSource April 2012 - January 2014
Proherant/UBC March 2010 - October 2011
West at Home, LLC September 2007 - March 2010
Nova Factor, Inc/Accredo. 2002 - 2003
Nova Factor, Inc. 2000 - 2002
Skills
Managed Care, Project Management, Clinical Data Management, Training, SOP, Hiring, Leadership, Healthcare, Policy, Program Management, Analysis, Customer Service, Sales, Documentation, Employee Benefits, Management, Public Speaking, Microsoft Office, Data Analysis
Education
The University of Memphis
Bachelor of Arts, Sociology
Crystal Aldrich's West At Home LLC Experience November 2011 - November 2013
Job CCP at Alpine Access
Industry Information Technology and Services
Experience
Alpine Access November 2013 - Present
WEST AT HOME LLC November 2011 - November 2013
CARAUSTAR INDUSTRIES April 2006 - August 2010
Skills
Active Directory, Troubleshooting, Windows Server, Help Desk Support, Windows, Microsoft Office, Servers, Customer Service, VMware, System Administration, Process Improvement, Team Leadership, Leadership, Security, Technical Support, Team Building, Computer Hardware, Windows 7, Management, Training, Software Documentation, Inventory Management, Windows XP, Microsoft Word
Education
Ogeechee Technical College 2010 — 2012
Associates Degree of Applied Science, Network and System Administration/Administrator, 4.0
Troy University 1991 — 1993
Associates Degree of Applied Science, Criminal Justice and Corrections
Georgia Southern University 1987 — 1989
Bachelors of Science Degree, Criminal Justice; Criminal Justice
ABRAHAM BALDWIN COLLEGE 1985 — 1987
Associates Degree of Science, Sociology
Alpine Access November 2013 - Present
WEST AT HOME LLC November 2011 - November 2013
CARAUSTAR INDUSTRIES April 2006 - August 2010
Skills
Active Directory, Troubleshooting, Windows Server, Help Desk Support, Windows, Microsoft Office, Servers, Customer Service, VMware, System Administration, Process Improvement, Team Leadership, Leadership, Security, Technical Support, Team Building, Computer Hardware, Windows 7, Management, Training, Software Documentation, Inventory Management, Windows XP, Microsoft Word
Education
Ogeechee Technical College 2010 — 2012
Associates Degree of Applied Science, Network and System Administration/Administrator, 4.0
Troy University 1991 — 1993
Associates Degree of Applied Science, Criminal Justice and Corrections
Georgia Southern University 1987 — 1989
Bachelors of Science Degree, Criminal Justice; Criminal Justice
ABRAHAM BALDWIN COLLEGE 1985 — 1987
Associates Degree of Science, Sociology
Cheryl Etheridge's West At Home LLC Experience September 2007 - Present
Job Independent Contractor/Customer Service Representative at West At Home, LLC
Industry Consumer Services
Experience
West At Home, LLC September 2007 - Present
Portfolio Recovery Associates, LLC February 2012 - May 2013
West Telemarketing Corporation November 2003 - September 2007
Skills
Windows 7, Filing, Team Building, Customer Support, Fax, XP, Computer Hardware, Microsoft Office 2007, Administrative..., Cashiering, Windows, Teamwork, Windows XP
Education
Tidewater Community College 2005 — 2005
Information Systems Technolgy
Borough of Manhattan Community College 1992 — 1994
Liberal Arts
West At Home, LLC September 2007 - Present
Portfolio Recovery Associates, LLC February 2012 - May 2013
West Telemarketing Corporation November 2003 - September 2007
Skills
Windows 7, Filing, Team Building, Customer Support, Fax, XP, Computer Hardware, Microsoft Office 2007, Administrative..., Cashiering, Windows, Teamwork, Windows XP
Education
Tidewater Community College 2005 — 2005
Information Systems Technolgy
Borough of Manhattan Community College 1992 — 1994
Liberal Arts
Nicki N. McDonald's West At Home LLC Experience November 2012 - Present
Job Customer Service Representative at West at Home, LLC
Industry Consumer Services
Experience
West at Home, LLC November 2012 - Present
Friends of Childen of Ms, Inc August 2009 - Present
Skills
microsoft word, Customer Service, Education, Microsoft Office, Microsoft Word
Education
Jackson State University 2008 — 2011
Master of Education (M.Ed.), Early Childhood Education and Teaching, n/a
Jackson State University 1997 — 2005
Bachelor's degree, Education, n/a
Bay Springs High School 1993 — 1997
high school diploma, n/a, n/a
West at Home, LLC November 2012 - Present
Friends of Childen of Ms, Inc August 2009 - Present
Skills
microsoft word, Customer Service, Education, Microsoft Office, Microsoft Word
Education
Jackson State University 2008 — 2011
Master of Education (M.Ed.), Early Childhood Education and Teaching, n/a
Jackson State University 1997 — 2005
Bachelor's degree, Education, n/a
Bay Springs High School 1993 — 1997
high school diploma, n/a, n/a
Carla Siu's West At Home LLC Experience July 2004 - Present
Job Conference operator at West at Home LLC
Industry Telecommunications
Experience
West at Home LLC July 2004 - Present
Education
Pinellas Technical Education Center-Clearwater 1985 — 1986
Data Entry Certification 10,700 kpm, Word Processing
Lakewood High School, Lakewood OH 1969 — 1972
G7 status, Intensified Office Education, Mathematics
West at Home LLC July 2004 - Present
Education
Pinellas Technical Education Center-Clearwater 1985 — 1986
Data Entry Certification 10,700 kpm, Word Processing
Lakewood High School, Lakewood OH 1969 — 1972
G7 status, Intensified Office Education, Mathematics
MARIE CARMENE DAMAS's West At Home LLC Experience July 2010 - May 2013
Job dr at LiveOps
Industry Computer Software
Experience
LiveOps January 2013 - Present
West at home, LLC July 2010 - May 2013
Lund International August 2009 - June 2011
Gwinnett Medical Center October 2007 - July 2009
Brookdale University Hospital July 2003 - June 2007
Skills
Healthcare Management, Health Insurance, Healthcare Information..., Customer Service, Customer Experience, Direct Response
Education
Ultimate Medical Academy 2011 — 2013
Bachelor of Science, Medical Office Management Human Resource Managem
American InterContinental University
BS, Healthcare Management and Administration
LiveOps January 2013 - Present
West at home, LLC July 2010 - May 2013
Lund International August 2009 - June 2011
Gwinnett Medical Center October 2007 - July 2009
Brookdale University Hospital July 2003 - June 2007
Skills
Healthcare Management, Health Insurance, Healthcare Information..., Customer Service, Customer Experience, Direct Response
Education
Ultimate Medical Academy 2011 — 2013
Bachelor of Science, Medical Office Management Human Resource Managem
American InterContinental University
BS, Healthcare Management and Administration
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY