Experience
Doherty Career Solutions   August 2015 - Present
Doherty At Home   November 2014 - Present
Doherty Top Talent  March 2014 - December 2014
Mount Olivet Rolling Acres  January 2013 - August 2014
World Duty Free Group   June 2013 - April 2014
United Sugars  June 2012 - May 2013
Haugbeck Support Services  March 2011 - June 2012
Holiday Companies  March 2006 - March 2011

Education
Argosy University Twin Cities   2012 — 2014
Master's Degree

Minnesota State University, Mankato   2008 — 2012
Bachelor of Arts (B.A.)

Chaska High School   2004 — 2008

Experience
World Duty Free Group   January 2015 - Present
Le Chateau  2008 - January 2015
YM INC.  2006 - 2008
Eastern Ontario Tennis Academy   2005 - 2006
Flash Attractions   2003 - 2006

Skills
Merchandising, Product Management, Social Media, Brand Development, Trend Analysis, Marketing, Sales, Graphic Design, Strategy, Luxury, Team Building, Training, Customer Service, Advertising

Education
BCIT   2012 — 2012
Part-time program, Search Marketing and SEO

BCIT   2012 — 2012
Part-time program, Meeting and Event Planning

Algonquin College of Applied Arts and Technology   2005 — 2007
Associate's degree, Business Marketing, Diploma with honors

Algonquin College of Applied Arts and Technology   2005 — 2007
Associate's degree, Animation, Interactive Technology, Video Graphics and Special Effects, Certificate

Experience
L'Occitane en Provence  December 2014 - Present
World Duty Free Group   July 2014 - November 2014
Whole Foods Market  January 2014 - July 2014
Macy's  April 2014 - May 2014
Virginia, USA   June 2012 - January 2014
Six Senses Resorts & Spas  May 2009 - May 2012
DTAC  October 2006 - October 2007
Mazda City co.,ltd   February 2006 - August 2006

Skills
Customer Service, Teamwork, Hospitality, Resorts, Hotels, Office Management, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Food & Beverage, Restaurants, Fine Dining, Revenue Analysis, Project Planning, Menu Development, Event Management, Spa, Tourism, Culinary Skills, Operations Management

Education
Northern Virginia Community College   2013 — 2013
Pharmacy Technician/Assistant

Inlingua English Center Washington DC   2008 — 2008

Mahidol University   2001 — 2006
Bachelor, Religious studies

Experience
Stephanie Ostrow Consulting   January 2010 - Present
Taproot Foundation  September 2014 - February 2015
Wunderman DC  August 2014 - December 2014
World Duty Free Group   April 2014 - August 2014
Wunderman DC (Formerly RTC Digital Agency)   March 2013 - December 2013
Taproot Foundation  September 2012 - March 2013
Taproot Foundation  May 2012 - December 2012
Is Art, LLC   April 2007 - June 2010
Artistic Judaic Promotions   January 2000 - March 2007
Wall Street On Demand  August 1996 - February 2000

Skills
Marketing Management, Marketing Strategy, Product Marketing, Marketing Communications, Social Media Marketing, Database Management, Digital Marketing, Email Marketing, Web Project Management, Website Development, Small Business, New Business Development, Client Liaison, Social Media, Branding & Identity, Direct Mail, Database Admin, Market Research, Strategy, Marketing, Management, Nonprofits, Online Marketing, Competitive Analysis, E-commerce, Public Relations, Web Analytics, Marketing Research, Creative Direction, Advertising

Education
University of Colorado at Denver   1998 — 2000
MBA, Business/Marketing

University of Rochester   1991 — 1995
BA, Economics, Certificate in Business

Experience
Nordstrom  November 2014 - Present
The Arsenal  August 2011 - Present
World Duty Free Group   May 2014 - November 2014

Skills
Fashion, Apparel, Retail, Merchandising, Customer Service, Microsoft Office, Microsoft Excel, Social Media, Visual Merchandising, Styling, Microsoft Word, PowerPoint, Sales, Marketing, Product Development, Marketing Strategy, Management, Leadership, Time Management, Customer Satisfaction, Teamwork, Team Leadership

Education
De Anza College   2009 — 2011

Experience
World Duty Free Group   April 2013 - Present
Talbots  April 2012 - April 2013
Bali  August 2011 - April 2012
Kohl's Department Stores  August 2010 - September 2011

Skills
Fashion, Merchandising, Customer Service, Microsoft Office, Microsoft Word, Photoshop, Microsoft Excel, Illustrator, Social Media, InDesign, Fashion Design, Styling, Fashion Illustration, Team Leadership, Management, Inventory Control, Allocations, Apparel, Facebook, Retail, Sales, Store Management, Trend Forecasting, Visual Merchandising

Education
The Art Institutes International-Minnesota   2008 — 2012
Bachelor of Science (BS), Fashion Retail Management

Experience
Citrix  March 2015 - Present
World Duty Free Group   February 2014 - February 2015
Wells Fargo Capital Finance  June 2013 - January 2014

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Financial Analysis, Public Speaking, Teamwork, Data Analysis, Customer Service, Economics, Photoshop, Risk Management

Education
St. Olaf College   2009 — 2013
Bachelor of Arts (B.A.), Economics/Management

Minneapolis Business College   2008 — 2009
Associate's degree, Accounting

Experience
World Duty Free Group   August 2015 - Present
World Duty Free Group   May 2014 - August 2015
Vision USA   August 2013 - January 2014
Campus Academic Resource Program  September 2010 - December 2012

Skills
Event Planning, Social Media, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Event Management, Facebook, Marketing, Public Speaking, Research, Public Relations, Budgets, Leadership, Sales

Education
San Francisco State University   2013 — 2016
Master of Business Administration (MBA)

San Francisco State University   2010 — 2012
International Relations, East Asian Studies

Diablo Valley College   2007 — 2010

Experience
World Duty Free Group   November 2012 - Present
Limited Brands, La Senza  2004 - 2012
The BAY  2003 - 2004
superstore  1999 - 2001
BC Liquor Distribution Branch  1999 - 2000

Skills
Client Service, Client Relations, Problem Solving, Team Work, Leadership, Organization, Time Management, Multitasking, Computer Literacy, Merchandising, Visual Merchandising, Loss Prevention, Retail, Account Management, Team Leadership, Event Management, Sales, Inventory Management, Sourcing, Human Resources, Coaching, Marketing, Customer Service, Interviews, Employee Relations, Store Management

Education
Langara College   1995 — 1997
Diploma, Business, Finance and Investment Management Diploma

Experience
World Duty Free Group   July 2015 - Present
EF Education First  February 2015 - Present
The Coffee Bean & Tea Leaf®   October 2014 - July 2015
Quantum Creation FX, Inc.   March 2015 - April 2015
Abbots Habit Cafe   July 2013 - April 2015
JVS  February 2013 - August 2013
YMCA  March 2011 - May 2013
GetEQUAL  April 2010 - October 2011
ConocoPhillips  August 2009 - January 2011
Valero Energy Corporation  May 2008 - August 2009

Skills
Non-profits, Social Media, Media Relations, Entertainment, Research, Customer Service, Creative Direction, Public Speaking, Social Networking, Event Management, Public Relations, Community Outreach, Data Entry, Spanish, Politics, Microsoft Excel, Microsoft Word, Editing, Outlook, Marketing, Facebook, Time Management, Event Planning, Music, Community Development

Education
Pasadena City College   2007 — 2014
Global Studies, Multi-/Interdisciplinary Studies, General

Santa Monica College   2008 — 2014
Global Studies, Multi-/Interdisciplinary Studies, General

Los Angeles City College   2005 — 2014
Global Studies, Multi-/Interdisciplinary Studies, General

Experience
World Duty Free Group   October 2011 - Present
MN Student Bookstore   July 2011 - January 2012
Borders  October 2009 - July 2011
Arizona Humane Society  April 2008 - December 2008
Arizona Humane Society  July 2004 - April 2008

Skills
History, Writing, Organization, Customer Service, Archaeology, Proficient Typing Skills, Data Processing, Text Editing, Lecturing, University Teaching

Education
University of Minnesota-Twin Cities   2009 — 2016
Doctor of Philosophy (PhD), Anthropology

Arizona State University   2004 — 2008
Bachelor of Arts (B.A.), Anthropology, History, Classics

Experience
World Duty Free Group   March 2014 - Present
Kalik Lewin   November 2010 - February 2014
Catholic University of America, Columbus School of Law  August 2010 - November 2010
Feldman Gale, P.A.   May 2009 - April 2010
Precision Marketing, Inc   June 2002 - August 2007
The Language Club   September 2006 - January 2007
The Honorable Edward Smith   June 2005 - August 2005

Education
The Catholic University of America, Columbus School of Law   2007 — 2010
J.D., Magna Cum Laude

St. Petersburg State University
Certificate of Study

College of the Holy Cross   2002 — 2006
B.A.

Experience
World Duty Free Group   October 2014 - Present

Skills
Direct Marketing, Marketing Communications, Sales, Marketing Strategy, Marketing, Segmentation, Account Management, Financial Services, Microsoft Office, Product Management, Customer Service, Management, Banking, Integrated Marketing, Advertising, Strategic Planning, Leadership, Social Media Marketing, Product Marketing, Project Management, Competitive Analysis, Digital Marketing, Public Relations, Direct Mail, Brand Management, Social Media, Email Marketing, Brand Development, Credit Cards, Event Management, Online Advertising

Education
Georgetown University   2015 — 2015
Social Media Management Certificate, Social Media

American University   2000 — 2000
Web Authoring Certificate

University of Maryland Baltimore County   1995 — 1998
Bachelor of Arts (BA), Design and Visual Communications, General

Montgomery College   1993 — 1995
Associate of Arts (AA), Commercial and Advertising Art

Experience
Thomson Reuters  May 2015 - Present
MSU Federal Credit Union  January 2015 - May 2015
MSU Greenline  September 2014 - December 2014
Arbonne International LLC  January 2014 - May 2014
Arbonne International LLC  September 2013 - May 2014
World Duty Free Group   March 2012 - January 2014

Skills
Sales, Public Speaking, Social Media, Leadership, Customer Service, Communication, Problem Solving, Coaching, Teamwork, Sales Presentations

Education
Michigan State University   2012 — 2016
Bachelor's Degree, Marketing, 3.90/4.00

Experience
World Duty Free Group   September 2013 - Present
HMSHost  February 2010 - Present
HMSHost  September 2007 - February 2009

Skills
Inventory Management, Forecasting, Retail, Inventory Control, Merchandising, Food & Beverage, Food Industry, Microsoft Excel, Purchasing, Microsoft Office, Project Planning, Customer Service, SAP R/3, SAP ERP, SAP Netweaver

Education
University of Maryland College Park
Bachelor's degree, Computer Science

Experience
World Duty Free Group   December 2013 - Present
Shane Co.  August 1999 - March 2010
Warner Bros. Studio Store  November 1995 - July 1999

Skills
Customer Service, Leadership, Retail, Recruiting, Management, Coaching, Team Building, Training, Sales Management, Sales, Inventory Management, Merchandising, Public Relations, Team Leadership, Strategy, Direct Sales, Store Management, Customer Satisfaction, Human Resources, Interviews, Strategic Planning, Marketing, Event Planning, Fundraising, Mentoring, Office Management, Sales Operations, Account Management, Leadership Development, Social Networking, Budgets, Marketing Strategy

Education
Bethel University
Bachelor of Business Management, Business Management

Experience
RE/MAX American Dream  February 2011 - Present
Duty Free Americas  October 1978 - June 2002
World Duty Free Group   1978 - 2002

Skills
Residential Homes, First Time Home Buyers, Listings, Home Staging, Move Up Buyers, Buyer Representation, Real Estate, Single Family Homes, Sellers, Relocation Buyers, Foreclosures, Investment Properties, ABR, Short Sales, Condos, REO, Relocation, Townhomes, Selling, Real Property, Buyers, FHA, Home, New Home Sales, Referrals, Leases, Investors, Real Estate Transactions, New Homes, Buying, Rentals, Real Estate Economics, Property, Listing Homes, Senior Real Estate, Seniors, HUD, Existing Home Sales, Vacation Homes, First Time Home Sellers, Brokerage, Commercial Real Estate

Education
Essex Community College

Patterson High School
High School

Experience
World Duty Free Group   November 2012 - Present
Junior Sports Corporation  November 2011 - November 2012
HMSHost  June 2001 - October 2011
Crown Books  September 1997 - June 2001
Kirson Medical Equipment   January 1995 - September 1997
Barnes & Noble College Booksellers  May 1986 - July 1995

Skills
Income Statement, Budget, Forecasting, Inventory Management, Treasury Management, Cash Flow Forecasting, Human Resources, Payroll, Employee Benefits, Warehouse Management, Cost Accounting, Employee Relations, Finance, Financial Analysis, General Ledger, Internal Controls, Inventory Control, Profit, Retail, Variance Analysis, P&L, Budgets, Management, Cost Management, Accounts Payable, Accounts Receivable, A/R Collections, Due Diligence, Banking, Cash Flow Analysis, Leadership

Education
University of Maryland University College   2009 — 2013
Master of Science, Accounting and Financial Management, GPA: 3.722

University of Maryland University College   2006 — 2008
Masters of Science, Accounting and Information Technology, GPA: 3.75

Bentley University   1986 — 1990
Bachelor's of Science, Accountancy

Experience
Hilton Worldwide  June 2012 - February 2015
World Duty Free Group   July 2008 - February 2014
Medtronic  September 2007 - April 2008
Wells Fargo Home Mortgage  December 2006 - August 2007
The Dover Hotel   October 2005 - July 2006
The Dover Hotel   January 2005 - September 2005

Skills
Administration, Budgets, Business Strategy, Customer Service, Hospitality, Microsoft Word, Microsoft Excel, Management, Negotiation, PowerPoint, Retail Sales, Teamwork, Active listening, Reading Comprehension, Critical Thinking, Team Coordination, Service Coordination, Social Perceptiveness, Active Learning, Progress Monitoring, Social Media

Education
Takoda Institute   2014 — 2015
Certificate-Health Information Technology Specialist, Health Information Technology Specialist Program

Globe University-Minneapolis   2010 — 2012
Master of Business Administration (MBA), Emphasis on Hospitality

Ahmadu Bello University   1993 — 2002
Bachelor's degree, Textile Science and Technology

Experience
BC Assessment  July 2014 - Present
World Duty Free Group   August 2011 - July 2014
El-Rad Services Ltd   February 2013 - February 2014
Taikonaut Time Limited   May 2010 - September 2010

Skills
Customer Service, Multilingual, Multi Tasking, Teamwork, Self-driven, Sales Effectiveness, GIS Application, Data Mapping, Statistical Data..., Remote Sensing..., Spatial Databases, ArcGIS, Graphic Design Software, Adobe Creative Suite, Geography, Data Entry, Visual Merchandising, Administrative..., Databases, Photoshop, Luxury Goods, GIS, Team-oriented, Invoicing, Outlook, Remote Sensing, Time Management, Critical Thinking, Analytical Skills, Illustrator

Education
The University of British Columbia / UBC   2008 — 2012
Bachelor of Arts (B.A.), Geography (environment and sustainability)

The University of British Columbia / UBC   2008 — 2012
Bachelor of Arts (B.A.), Economics

Experience
Andriopoulos Design Assoc.,Architects, LLC.   September 1987 - Present
World Duty Free Group   September 1995 - September 2002
Cook ,Walshe+Assoc,Inc.   July 1981 - September 1987

Skills
Submittals, LEED, AIA, Adaptive Reuse, Design Research, Construction Management, Residential Design, Space-planning, Construction, Site Plans, Interior Architecture, Interior Design, Architectural Design, Retail Design, Resturant design, Corporate Interiors, Flooring, Contractors, Construction Drawings, Value Engineering, LEED AP, CPM Scheduling, Custom Homes, Pre-construction, Change Orders, Plumbing, Corporations, Constructability, Bathrooms, Finish, Cabinetry, Site Development, Rendering, SketchUp, Project Bidding, Sustainability, Building Codes, Design-Build, Real Estate Development, Commercial Design, Subcontracting, Floor Plans, Restoration, Furnishings, Feasibility Studies, Land Use, MEP, Architectural Drawings, AutoCAD, Land Development

Education
Norwalk Community College   2000 — 2001
Auto CADD

Institute of Design and Construction   1994 — 1995

CITE   1972 — 1975
Associate's degree, archritectural engineering

Experience
World Duty Free Group   October 2013 - Present
BoardSource  July 2011 - October 2013
Insights into Action   January 2010 - July 2012
Choice Hotels International  June 2004 - December 2009
Walt Disney World  August 2001 - May 2004
Credit Suisse First Boston  June 1992 - May 1997

Skills
Marketing Strategy, Marketing, Marketing Communications, Brand Management, Leadership, Strategic Planning, Training, Integrated Marketing, Public Speaking, Fundraising, Media Relations, Nonprofits, Social Media, Public Relations, PowerPoint

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1999 — 2001
MBA, Marketing

Fairfield University   1988 — 1992
BA, Economics

Bishop Eustace   1984 — 1988

Experience
Communications Unlimited, Inc.   January 2008 - Present
World Duty Free Group   February 2006 - March 2008
Zara  January 2001 - January 2006

Skills
Telecommunications, Operations Management, Process Improvement, Call Centers, Troubleshooting, Customer Satisfaction, Inventory Management, Team Leadership, Cross-functional Team..., Customer Service, Warehousing, Warehouse Management, Team Building, VoIP, Inventory Control, Management, Materials Management, Customer Experience, Wireless, Supply Chain Management, Broadband, Telephony, Supply Chain, Logistics, Forecasting, Sales, Project Management, Purchasing, Distribution Center..., Fiber Optics, Networking, Security

Education
Auburn University   2013 — 2015
Bachelor of Sci in Bus Admin, Supply Chain Management

Central Alabama Community College   2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General

Experience
World Duty Free Group   November 2014 - Present
Scantron  2010 - October 2014
Pioneer Metal Finishing  August 2009 - February 2010
St. Jude Medical  November 2007 - January 2009
TLC Electronics   December 2003 - September 2007
3M  June 1988 - September 2000

Skills
Employee Relations, Benefits Administration, Performance Management, Managing Employees, Confidentiality, Excellent People Skills, Customer Oriented, Employee Engagement, New Hire Orientations, Workers Compensation, Training, Safety, First Responder, Respect, HRIS, Management, Customer Service, Human Resources, Recruiting, Leadership, Temporary Placement, Employee Benefits, Onboarding, Employee Training, Taleo, FMLA, Job Descriptions, HR Policies, Succession Planning, Policy, Learning Management..., Team Building, Process Improvement, Vendor Management, Applicant Tracking..., Workforce Planning, Interviews, Personnel Management, Talent Management, Coaching, Cross-functional Team..., Hiring, Leadership Development

Education
Woodbury High School, Woodbury, MN   1986 — 1989
Diploma, General Studies

Century College
Bachelor's degree, Human Resources Management

Experience
World Duty Free Group   June 2014 - June 2015
Universal Acceptance Corporation  November 2011 - October 2013
Aerosoles  April 2011 - July 2011
Creative Kidstuff  March 2010 - April 2011

Skills
Customer Service, Sales, Microsoft Office, Leadership, Microsoft Excel, Public Speaking, Team Building, Training, PowerPoint, Social Networking, Retail, Inventory Management, Social Media Marketing, Event Management, Teamwork

Education
Le Cordon Bleu College of Culinary Arts-Las Vegas   2009 — 2010
N/A, Culinary Arts/Chef Training

Belleview High School   2006 — 2008
Culinary Arts/Chef Training

Experience
World Duty Free Group   January 2014 - Present
Verizon  November 2009 - January 2014
The Dow Chemical Company  August 2007 - October 2009
KPMG US  July 2003 - August 2007

Skills
Internal Controls, Internal Audit, Accounting, Financial Analysis, Finance, Risk Assessment, Financial Accounting, Sarbanes-Oxley, Project Management, FCPA, Data Analysis, US GAAP, Assurance, Retail, Management, Sarbanes-Oxley Act, Auditing

Education
University of Maryland Eastern Shore   1999 — 2003
Bachelor of Science (B.S.), Accounting

Experience
Juut Salonspa  May 2015 - Present
World Duty Free Group   July 2014 - May 2015
ULTA Beauty  October 2013 - April 2014
Sephora  October 2010 - October 2013
Omni Air International  May 2005 - August 2009

Skills
Skin Care, Makeup Artistry, Cosmetics, Beauty Industry, Aesthetics, Chemical Peels, Spa, Waxing, Microdermabrasion, Cpr Certified, Patient Education, Medical Terminology, Retail, Customer Service, Skin Care Products, Retail Sales, Visual Merchandising, Skin, Time Management, Therapeutic Massage, Store Operations, Store Management, Sales, Reflexology, Product Knowledge, Photo Shoots, Personal Care, Merchandising, Makeovers, Loss Prevention, Inventory Management, Fragrance, Hair Care, Fashion Shows, Eyelash Extensions, Event Planning, Cosmetology, Bridal Showers, Artistry, Aromatherapy, Acne

Education
Delaware Technical and Community College-Stanton-Wilmington   2009 — 2012
Associate's degree, Registered Nursing/Registered Nurse

Masters of Cosmetology College   2001 — 2001
Licensed, Esthetics

Experience
Meeting Point North America  August 2015 - Present
World Duty Free Group   June 2014 - August 2015
World Duty Free Group   January 2001 - March 2014
Alpha Airport Services Inc   October 1999 - January 2001
KB Holdings   September 1996 - September 1999
Royal Caribbean International  January 1994 - September 1996

Skills
Finance, Forecasting, Budgets, P&L, Management, Business Planning, Financial Reporting, Financial Analysis, Accounting, Leadership

Education
University of Colorado Boulder
Bachelor’s Degree, Business Administration/Finance

Experience
Questrade Financial Group   August 2015 - Present
TD  August 2013 - August 2014
UBC BizChina Club   May 2013 - April 2014
Canada Asia Pacific Business Association   September 2008 - June 2013
World Duty Free Group   January 2012 - September 2012
Air Canada  April 2011 - September 2011
Cineplex Entertainment  April 2010 - April 2011
Canadian Parents for French   January 2010 - March 2010

Skills
Time Management, Teamwork, Social Media, Customer Service, Marketing, Leadership, Microsoft Office, Sales, Team Leadership, Event Management, Retail, Merchandising, Microsoft Word, Marketing Communications, Marketing Strategy, Foreign Languages, Presentations, Public Speaking, French

Education
The University of British Columbia   2012 — 2015
Bachelor of Commerce (BCom), Marketing

HEC Paris   2014 — 2014
Grande École, Exhange Program

Kwantlen University College   2009 — 2012
General Studies

Experience
Fly  April 2015 - Present
World Duty Free Group   October 2013 - October 2014
Minnesota Zoological Garden  October 2010 - June 2013
Department of Military Affairs  September 2010 - October 2010
Department of Military Affairs  May 2010 - September 2010

Skills
Volunteer Management, Human Resources, Recruiting, Event Planning, Fundraising, Teamwork, Social Media, Social Networking, Marketing, Strategic Communications, HRIS Database Management, EEO/AA Compliance, Labor Relations, HR Policies, Onboarding, Training, Employee Training, Training Delivery, Selection, New Hire Orientations, Workers Compensation, Personnel Management, Staff Retention, PeopleSoft, People Skills, People Development, Employment Law, Job Descriptions, Job Evaluation, Job Analysis, Job Fairs, Leadership, Supervisory Skills, Management

Education
Minnesota State University, Mankato   2001 — 2006
B.S., Business Management, Human Resources

Experience
Hewlett-Packard  February 2015 - Present
Andrew Systems Inc   June 2014 - February 2015
World Duty Free Group   February 2012 - November 2013
Kellogg Brown and Root  August 2004 - December 2011

Skills
Logistics, Microsoft Office, Government, Project Management, Customer Service, Change Management, Program Management, Strategic Planning, Policy, Microsoft Excel, Management, Project Planning, Public Speaking, Research, Microsoft Word, Budgets, Leadership, PowerPoint, Process Improvement, Warehousing, Shipping, SAP, Warehouse Management, Planning, Inventory Control, Supply Chain Management, Logistics Management, Operations Management

Education
MacArthur High School   1973 — 1977
High School Diploma, Project Management

Lone Star College System
Project Management, 3.4 GPA

Experience
Move, Inc., a subsidiary of News Corp   April 2011 - Present
World Duty Free Group   August 2009 - April 2011
Own business - freelance   January 2009 - July 2009
Kao Corp.  September 2007 - December 2008
Bo Media (now named Zigna)   October 1999 - September 2006
Eurobrokers  August 1998 - September 1999

Skills
Marketing Strategy, Lead Generation, Marketing, E-commerce, Advertising, Email Marketing, CRM, Integrated Marketing, Social Media Marketing, Online Marketing, Copywriting, Digital Marketing, B2B, Online Advertising, Event Management, Public Relations, Market Research, Web Development, SEO, Brand Development, Business Development, Direct Marketing, Web Analytics, Brand Management, Video Production, Marketing Communications, Customer Acquisition, SEM, Google Analytics, Social Media, Videography, Video Editing, Final Cut Pro, Adobe Creative Suite, Email Strategy, Product Marketing, Qualitative Research, Increasing ROI, ROI Optimization, Social Media ROI, Web Design, Web Project Management, Web Content, Web Applications, Google Adwords, Mobile Applications, Marketing Management, Media Relations, Eloqua, Litmus

Education
The University of British Columbia   2010 — 2012
Certificate, Multimedia and Web Development

Københavns Universitet / University of Copenhagen   2006 — 2008
Master of Arts, Media, Marketing, Communications

York University   2006 — 2007
Master of Arts, Film, Media, Marketing, PR, Communications

Københavns Universitet / University of Copenhagen   2003 — 2005
Bachelor of Arts, Film and Media

Copenhagen Business School   2001 — 2005
Bachelor of Business, International Business Communications and Marketing

Experience
World Duty Free Group   February 2008 - Present
Ameriprise Financial Services, Inc.   January 2006 - February 2008

Skills
Inventory Management, Team Building, Management, Customer Service, Retail, Sales, Merchandising, Visual Merchandising, Strategic Planning, Operations Management, Forecasting, Store Management, Leadership, Time Management, Budgets, Microsoft Excel, Inventory Control, Employee Training

Education
Minneapolis Community and Technical College   2007 — 2013

Experience
World Duty Free Group   January 2014 - Present
Sodexo Benefits & Rewards USA and Vivabox USA / Canada   February 2008 - December 2013
Library Systems & Services   November 2006 - February 2008
First Transit  June 2005 - November 2006
Aggregate Industries  March 2004 - June 2005
Starbucks  May 2001 - March 2004

Education
Hofstra University   2001 — 2003
MBA

Hofstra University   1998 — 2001
BS

Experience
World Duty Free Group   September 1995 - Present
HMSHost  September 1995 - March 2005
Intershop Real Estate Services   August 1989 - September 1995

Skills
Franchising, Retail, Inventory Management, Customer Service, Merchandising, Store Management, Budgets, Hospitality, Sales, Multi-unit, Forecasting, Strategic Planning, Marketing, Leadership, Management, Food Service, Food & Beverage, Income Statement, Team Building, Brand Management, Marketing Strategy, Operations Management, Project Planning, P&L Management, Customer Satisfaction, Food, P&L, Multi-Unit, Negotiation, Contract Negotiation, New Business Development, Profit

Education
Jackson State University   1981 — 1985
BA, Communications/Marketing

Jackson State University
Communications , communications/marketing

Experience
World Duty Free Group   June 2012 - Present
hms host  2007 - June 2012

Skills
Process Improvement, SAP, Forecasting, SAP R/3, Purchasing, Inventory Management, Microsoft Excel, Business Analysis, Team Building

Education
Ort Braude College   1996 — 2000
B. Technology, Industrial Management

Experience
Coty canada  May 2013 - Present
Reitmans  January 2011 - April 2013
World Duty Free Group   April 2007 - October 2010
Crédit Foncier   January 2006 - August 2006

Skills
Retail, Management, Data Analysis, Merchandising, Luxury Goods, Forecasting, Product Management, Market Research, Inventory Management, Marketing Strategy, Sales, Business Intelligence, Project Management, Business Analysis, Project Coordination, Marketing Management, FMCG, Microsoft Office, Customer Service, Business Planning, Project+, Budget Management, Microsoft Excel, forecast, Budget Monitoring

Education
Université Paris Dauphine   2004 — 2005
Master's degree, Management Information Systems, General, master's degree in management

Institut Supérieur de Gestion de tunis   2000 — 2004
Bachelor's Degree, Management Information Systems, General

Experience
Mise en Place, Inc.   February 2015 - Present
World Duty Free Group   August 2012 - January 2015
Bay Area Concessions, Inc.   September 1994 - August 2012

Skills
Budgets, Sales Management, Coaching, Sales, Policy, Store Management, Employee Training, Project Management, Loss Prevention, Retail, P&L

Education
Emory University - Goizueta Business School   1989 — 1991
Master of Business Administration (MBA), Business Administration and Management, General

Spelman College   1985 — 1989
Bachelor of Arts (BA), Economics

Experience
Liv Interiors   March 2014 - Present
World Duty Free Group   June 2011 - Present
Future Shop  October 2010 - December 2010

Skills
Maya, Zbrush, 3D, After Effects, Modeling, Photoshop, Video Games, Texturing, UV mapping, Digital Sculpting, Hard Surface Modeling, Mental Ray

Education
AI of Vancouver   2007 — 2009
Diploma, 3D modeling for games and animations

British Columbia Institute of Technology / BCIT   2006 — 2007
Structural Drafting

Experience
World Duty Free Group   2010 - Present

Skills
Merchandising, Visual Merchandising, Luxury Goods, Retail, Window display, Fashion, Handmade Jewelry, Store Displays, Creative Problem Solving, Window Displays, New Store Openings, Trend Analysis, Apparel, Sales, Customer Service, Fashion Design, Store Management, Retail Sales, Styling, POS

Education
Langara College
Art in Merchandising, Graphic, interior and visual design

University of the Fraser Valley
Architectural and Structural Drafting

Experience
World Duty Free Group   August 2014 - Present
Fleur De Lis Decor   January 2012 - Present
jcpenney  October 2012 - August 2014
Target  October 2005 - October 2012

Skills
Store Management, Loss Prevention, Merchandising, Big Box, Driving Results, Store Operations, Retail, Visual Merchandising, Planograms, Inventory Control, Shrinkage, Inventory Management, Employee Training, Training, Human Resources, Time Management, Payroll, Talent Management, Team Leadership, Customer Service, Hiring, Retail Sales, Succession Planning, Recruiting, Interviews, Employee Relations, Personnel Management, Performance Management, Merchandise Planning, Team Building, People Development, Coaching, New Hire Orientations, HR Policies, Leadership Development, Leadership

Education
St. Francis University   2014 — 2016
Masters of Science, Human Resources Management/Personnel Administration, General

University of Louisiana at Lafayette   2001 — 2005
Bachelor of Science - Business Administration- Marketing, Marketing

Experience
World Duty Free Group   April 2012 - Present
Panasonic de Mexico   February 2007 - December 2008
Clariant  2000 - 2002

Skills
Organized, Full Detailed, Hard Worker, Warehousing, Shipping, Customs Regulations, Freight Forwarding, Logistics, Import, International Logistics, Warehouse Management, Negotiation, Export, Logistics Management, Demand Planning, International Trade, Supply Chain Management, Freight, Customer Service

Education
Arbutus College   2010 — 2011
CITP/FIBP Designation (Certified International Trade Professional)., Diploma Program in International Trade (FITT: Forum for International

Instituto Politecnico Nacional   1996 — 2003
Bachelor Degree, International Business

Universidad Nacional Autonoma de Mexico   1995 — 1999
Bachelor Degree, Business Management

Experience
World Duty Free Group   June 2015 - Present

Skills
Customer Service, Microsoft Excel, Administrative..., Microsoft Office, Microsoft Word, Legal Research, OS X, Computer Hardware, Outlook, Windows, Apple, Office Management, PowerPoint, Software Documentation, Time Management

Education
City University of New York-Hunter College

Experience
World Duty Free Group   October 2006 - Present
HMSHost  October 2006 - November 2013
Hechts  June 1998 - March 2006

Education
Northwestern University   1984 — 1988
Bachelor of Arts (B.A.), Communications

Experience
World Duty Free Group   April 2013 - November 2013
MetroPCS  January 2012 - April 2013

Skills
Customer Service, Account Management, Direct Sales, Sales

Education
Westech College   2013 — 2014
Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Experience
American Airlines  December 1980 - Present
National Car Rental  May 1979 - October 1988
Air Cal   December 1980 - August 1982
World Duty Free Group   January 1974 - May 1979

Skills
Sales, Aircraft, Airlines, Flights, Flight Safety, Airworthiness, Airports, Flight Planning

Education
Chabot College   1974 — 1976

Arroyo High School

Experience
The Nuance Group  July 2012 - Present
World Duty Free Group   September 2010 - July 2012
Zaxby's Inc.   January 2009 - September 2010
Toyota of Orlando  January 2006 - September 2009

Skills
Extensive knowledge in..., Excellent interpersonal..., Team player with..., Strong organizational..., Customer Service, Retail, POS, Time Management, Microsoft Office, Customer Satisfaction, Sales, Inventory Management, Team Leadership, Leadership, People Skills, Analytical Skills, Microsoft Word, Management, Outlook, Negotiation, Access, Merchandising, Team Management, Team Building, Training, Team-oriented, Forecasting, Goal Oriented, Customer Experience, Strategic Planning, Sales Management, Budgets, Coaching, Cash, Organization, Pricing, Windows, Cash Management, Data Entry, Customer Retention, Income Statement, Payroll

Education
Keiser College   2003 — 2005
Associate of Science (A.S.), Computer Engineering

Bayside High School   1999 — 2002
Diploma, General Studies

Experience
Sapa Extrusions North America  September 2013 - Present
Hydro Aluminum North America Inc.  December 2002 - September 2013
World Duty Free Group   August 1997 - December 2002
Micromatix Company   August 1995 - May 1997

Skills
SAP, Microsoft Excel, Microsoft Office, Microsoft Power Point, Lotus Notes, General Ledger..., IFRS accounting, Hyperion Enterprise, Internal Audit, External Audit support, Internal Control..., Financial System..., Sales and use tax..., Property tax returns, Fixed Asset Management, Fixed Asset Depreciation, Budget Process, Payroll Analysis, Journal Entries, Accounting, PowerPoint, Account Reconciliation, IFRS, Auditing

Education
University of Maryland College Park   1980 — 1984
Bachelor's degree, Accounting

Experience
HMSHost  June 2015 - Present
World Duty Free Group   November 2013 - May 2015
Armenta Pediatrics   2010 - 2013
SPECIAL ADMINISTRATIVE UNIT OF COLOMBIAN CIVIL AVIATION (AEROCIVIL)   January 2001 - 2001
SPECIAL ADMINISTRATIVE UNIT OF COLOMBIAN CIVIL AVIATION (AEROCIVIL)   August 1999 - 2001

Skills
Software Documentation, Human Resources, Management, Training, Project Planning, Telecommunications, Policy, Customer Service

Education
University of Pittsburgh   2002 — 2003
Master of Science in Telecommunications

Universidad El Bosque   1994 — 1999
Ingeniero Electronico

Experience
World Duty Free Group   November 2010 - Present
Orlando Airport   January 2010 - November 2010

Education
Florida College of Natural Health-Maitland   2008 — 2008
Skincare

UCF   1995 — 1997
BA, Enligh/American Literature

Experience
World Duty Free Group   November 2014 - Present
Sprint  October 2005 - June 2007
Nordstrom  January 2000 - October 2005

Education
University of Arizona

Experience
World Duty Free Group   September 2013 - Present
World Duty Free Group   September 2013 - Present

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, HTML, SQL, Recruiting, Java, C++, C

Education
North Central College   1990 — 1992
Associate's degree, General Sales, Merchandising and Related Marketing Operations