ATCO I-Tek Business Services
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ATCO I-Tek Business Services Employees
Tina Ellis ATCO Electric - Distribution Operations September 2014 - Present
ATCO I-Tek Business Services June 2013 - September 2014
ATCO I-Tek Business Services November 2012 - June 2013
ATCO I-Tek Business Services January 2011 - November 2012
ATCO I-Tek Business Services September 2009 - January 2011
ATCO I-Tek November 2007 - September 2009
Skills
Business Process, Requirements Analysis, Business Analysis, Change Management, Mentoring, Coaching, Budgeting, Process Improvement, Quality Assurance, Customer Service, Planning, Business Process..., Requirements Gathering, Project Planning, Strategic Planning, Business Management, Business Transformation, Process Management, Team Leadership, Service Delivery, Problem Solving, Six Sigma, Documentation, Governance, People Management, Vendor Relations, Customer Relations, Outsourcing, Team Building, Analysis, Data Modeling, Vendor Management, SharePoint, Visio, Business Intelligence, Resource Management, Project Portfolio..., Program Management, Call Center, User Acceptance Testing, MS Project, IT Strategy, Business Continuity, IT Management, BPO, Business Requirements, Project Implementation, Organizational Change, Project Delivery, IT Service Management
Education
University of Alberta 2004 — 2010
Information Technology Management
University of Alberta 2002 — 2008
Management Development
Grant Macewan College 2000 — 2003
Records & Electronic Information Management
Shawn La Haie ATCO Electric January 2015 - Present
ATCO I-Tek Business Services March 2014 - December 2014
ATCO I-Tek Business Services November 2011 - March 2014
ATCO I-Tek Business Services September 2010 - November 2011
ATCO I-Tek Business Services September 2009 - September 2010
ATCO I-Tek Business Services September 2008 - September 2009
ATCO I-Tek Business Services June 2008 - September 2008
ATCO I-Tek September 2004 - June 2008
ATCO I-Tek Business Services August 2001 - September 2004
ATCO I-Tek Business Services July 2000 - August 2001
Skills
Business Analysis, SharePoint, Business Process..., Software Documentation, Team Leadership, Adult Education, Adult Learning..., Business Process Mapping, Client Counseling, Visio, Business Process, Change Management, Analysis, Requirements Analysis, Process Improvement, Requirements Gathering
Education
Northern Alberta Institute of Technology
Becoming a Master Instructor 100 and 200
Northern Alberta Institute of Technology / NAIT
Becoming a Master Instructor 200