Gemstone Resorts
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Gemstone Resorts Employees
Eagle Ridge Resort & Spa August 2013 - Present
Gemstone Resorts November 2005 - May 2013
Skills
Team Building, Microsoft Excel, Microsoft Word, Microsoft Office, Strategic Planning, Budgets, Photoshop, Customer Service, PowerPoint, Event Management, Restaurants, Hospitality Management, Resorts, Food & Beverage, Opening Hotels, Hospitality, Hotels
Education
Michigan State University 1972 — 1976
Bachelor of Business Administration (BBA), Hotel, Resort, and Restaurant Management
Kalamazoo Loy Norrix
CustomInk May 2015 - Present
Gemstone Resorts July 2012 - October 2013
Skills
Dedication to work, Public Speaking, Presentation Skills, Customer Service, Work Ethic, Motivational Speaking, Persuasive Speaker, Hardwork, Continuous Improvement, Creative Strategy, Organizational Learning, Dependable Team Player, Commited, Social Networking, Time Management, Leadership, Strategic Planning, Training
Education
Truckee Meadows Community College 2014 — 2016
Business, Entrepreneurship/Entrepreneurial Studies
Museum of New Mexico Foundation January 2015 - Present
Bishop's Lodge Resort and Spa February 2014 - September 2014
Rosewood Inn of the Anasazi August 2013 - February 2014
Gemstone Resorts December 2012 - May 2013
HIGH MOUNTAIN CUISINE June 2008 - December 2011
CORNERSTONE COLORADO CLUB LLC November 2005 - October 2009
SI BON September 1997 - January 2001
Skills
Hospitality, Pastry, Baking, Food, Cakes, Charitable Events, Hospitality Industry, Catering, Customer Service, Hotels, Event Management, Public Relations, Food & Beverage, Training, Fine Dining, Online Advertising, Menu Development, Charity, Cooking, Weddings, Restaurants, Event Planning, Wine, Hospitality Management, Fundraising, Social Media Marketing, Resorts, Culinary Skills, Hotel Sales, Tourism, Banquets, Marketing, Corporate Events, Pre-opening, Sales, Hotel Management, Marketing Strategy, Cuisine, Revenue Analysis, Social Networking, Wedding Planning
Education
The University of Texas at Austin 1991 — 1996
Bachelor's of Science, Apparel and Textiles, 3.8
Cal Poly Pomona 1987 — 1988
Agricultural Business Management, Equestrian/Equine Studies
Interstate Hotels & Resorts December 2014 - Present
Gemstone Resorts April 2014 - November 2014
Gemstone Resorts February 2014 - April 2014
The Modern Honolulu November 2012 - January 2014
Park Hyatt Aviara June 2011 - October 2012
Hyatt Regency New Orleans October 2011 - October 2011
Park Hyatt Aviara June 2010 - June 2011
Four Seasons Resort Aviara March 2008 - June 2010
Four Seasons Hotel Las Vegas March 2006 - May 2008
Four Seasons Resort Whistler April 2004 - March 2006
Skills
Grand Openings, Leadership Development, Leading People, Guest Satisfaction, Time Management, Stress Management, Transition Management, Resorts, Hotels, Customer Satisfaction, Leadership, Hotel Management, Fine Dining, Hospitality Management, Pre-opening, Rooms Division, Hospitality, Hospitality Industry, Micros, Banquets, Restaurants, Front Office, Tourism, Opening Hotels, Food & Beverage, Revenue Analysis, Menu Development, Catering, Property Management..., Concierge Services, Guest Service Management, Yield Management, Meeting Planning, Guest Recovery, Opera, Convention Services, Pre-opening experience, Restaurant Management, Training, Rooms Division..., Laundry, Hotel Administration, Leisure, Hiring, OnQ, Banquet Operations, F&B Operations, Reservation, Cuisine, Spa
Education
Camosun College 1998 — 2001
Bachelor, Hotel & Restaurant Management
Frances Kelsey Secondary 1995 — 1998
Sehome High School 1994 — 1995
Commune Hotels + Resorts January 2014 - Present
Gemstone Resorts October 2010 - December 2013
Snow King Resort & Grand View Lodge August 2012 - August 2013
Westward Look Resort May 2011 - February 2012
Sè San Diego Hotel October 2007 - October 2010
Setai San Diego October 2007 - December 2008
WaterColor Inn & Resort April 2006 - September 2007
Wyndham Hotels and Resorts 2002 - 2005
The Shore Club 2000 - 2002
St Regis Aspen 1997 - 2000
Skills
Hospitality, Resorts, Hospitality Management, Marketing, Staff Development, Renovation, Hotels, Hospitality Industry, Food & Beverage, Revenue Analysis, Hotel Management, Yield Management, Luxury, Tourism, Restaurants, Spa, Customer Service, Customer Satisfaction, Rooms Division, Budgets, Leadership, Profit, Front Office, Revenue & Profit Growth, Micros, Pre-opening, Event Management, Opening Hotels, Income Statement, Management, Event Planning, Catering, Banquets, Menu Development, Training, Property Management..., Fine Dining, Leisure, Hiring, Restaurant Management, Meeting Planning, Hotel Booking, Convention Services, Corporate Events, Food, Wine, Culinary Skills, Trade Shows, Food Service, Guest Service Management
Education
University of California, Irvine 1982 — 1985
Bachelor of Arts, Political Science
Mammoth Mountain Ski Area October 2013 - Present
Gemstone Resorts November 2010 - October 2013
Intrawest July 2003 - October 2010
Gemstone Resorts April 1999 - June 2003
Village at Breckenridge 1995 - 1999
Vail Resorts 1992 - 1994
Skills
Hospitality Management, Executive Management, Certified Hotel..., CMA Certified Manager..., Association Management, Revenue Analysis, Revenue & Profit Growth, Guest Service Management, Food & Beverage, Sales Management, Team Building, Team Leadership, Finacial Management, Ski Resorts, Luxury Brand Marketing, Commercial Leasing, Homeowner Association..., Budgets, Forecasting, Hospitality, Event Management, Tourism, Leisure Travel, Resorts, Leisure
Education
University of Denver 1991 — 1993
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado College 1985 — 1989
Bachelor of Arts (B.A.), Economics
TMS New Mexico-Hilton Garden Inn and Quality Inn & Suites May 2014 - Present
Gemstone Resorts - Hotel Cascada October 2013 - May 2014
NYLO Plano @ Legacy February 2013 - October 2013
Gemstone Resorts October 2012 - January 2013
The Lodge at Brainerd Lakes December 2011 - October 2012
Marcus Hotels & Resorts February 2010 - August 2011
Charleston Marriott Hotel August 2008 - October 2009
Westin Bonaventure Hotel 2006 - 2009
Gaylord Opryland Hotel & Convention Center 2003 - 2006
Hilton Oceanfront Resort 2001 - 2003
Skills
Sales Management, Revenue Analysis, Hospitality Industry, Key Account Development, National Account..., Hotels, Resorts, Pre-opening, Hospitality Management, Catering, Hotel Management, Yield Management, Sales, Meeting Planning, Hospitality, Convention Services, Lodging, Micros, Property Management..., Banquets, Rooms Division, Front Office, Food & Beverage, Budgets, Tourism, OnQ, Management, Customer Satisfaction, Leadership, Corporate Events, Hotel Booking, Selling, Opening Hotels, MICROS
Education
Hilton Worldwide 2014 — 2014
Certified Hilton Garden Inn GM, General Manager
University of Arkansas at Fayetteville 1978 — 1979
Working towards BA Degree, Business/Accounting
New Mexico Military Institute 1975 — 1977
AA, Business
New Mexico Military Institute 1973 — 1975
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Amsterdam at Harborside April 2012 - Present
Hilton Worldwide August 2009 - April 2012
The Procaccianti Group June 2008 - May 2009
Westin Hotels & Resorts August 2006 - April 2009
InterContinental Hotels Group January 2006 - August 2006
Gemstone Resorts December 2004 - January 2006
Gemstone Resorts September 2003 - December 2004
Wyndham Worldwide November 2001 - September 2003
Starwood Hotels & Resorts Worldwide, Inc. November 2000 - November 2001
Starwood Hotels & Resorts Worldwide, Inc. April 1998 - October 2000
Skills
Hotel Management, Hotels, Revenue Analysis, Resorts, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Food & Beverage, Yield Management, Front Office, Restaurants, Food, Management, Rooms Division, Tourism, Culinary Skills, Banquets, Meeting Planning, Customer Satisfaction, Leadership, Fine Dining, Training, Event Management, Catering, Strategy, Micros, Budgets, Opening Hotels, Property Management..., Cost Control, Menu Development, Luxury, Event Planning, Employee Relations, Leisure, Food Service, Income Statement, Restaurant Management, Employee Training, OnQ, Hiring, Trade Shows, Opera, MICROS, P&L
Education
State University of New York Empire State College
B.S in Business, Management and Economics
Northeastern University 1990 — 1992
Hospitality Adimistration/Management
Ecole Supérieure de Tourisme-Paris 1986 — 1988
Brevet Technicien Superieure, Tourism and Travel Services Management
Experient April 2015 - Present
BCD Travel July 2013 - April 2015
Rosen Hotels & Resorts September 2009 - July 2013
Rosen Hotels and Resorts October 2006 - September 2009
Interstate Hotels September 2005 - October 2006
Gemstone Resorts March 2005 - September 2005
Interstate Hotels June 2004 - March 2005
Skills
Negotiating Contracts, Event Planning, Microsoft Office, Customer Relations, Public Speaking, Marketing Communications, Radio Promotions, Customer Retention, Hospitality Management, Contract Negotiation, Customer Service, Event Management, Trade Shows, Sales, Leadership, Hospitality, Management, Marketing, Hotels, Meeting Planning, Corporate Events
Education
Rollins College - Crummer Graduate School of Business 2013 — 2014
Master of Business Administration (M.B.A.)
Rollins College 2005 — 2007
Bachelors, Organizational Communication
Temple University 2001 — 2003
Journalism, Public Relations, and Advertising
Concord High School 1998 — 2001
Diploma, General Studies
Loews Hotels March 2015 - Present
Loews Hotels September 2013 - Present
Copley Square Hotel July 2012 - September 2013
Gemstone Resorts January 2010 - July 2012
Skills
Hotels, Hospitality Management, Revenue Analysis, Hotel Management, Hospitality Industry, Front Office, Rooms Division, Opening Hotels, Training, Hiring, Team Building, Guest Service Management, Yield Management, Restaurant Management, Micros, Banquets, Food & Beverage, Tourism, MICROS
Education
IMI University Centre International Hotel Management Institute Switzerland, Lucerne
MBA, International Hospitality Management
Isenberg School of Management, UMass Amherst 2004 — 2008
Bachelors Degree, Hospitality and Tourism Management
Hotel Figueroa July 2014 - Present
gCommerce Solutions 2002 - Present
Gemstone Resorts 1994 - 2009
Doubletree Hotels Corporation - Boston 1989 - 1994
Harrah's Entertainment 1981 - 1984
Laventhol and Horwath 1973 - 1975
Skills
Hotels, Hospitality, Hospitality Industry, Food & Beverage, Revenue Analysis, Hospitality Management, Hotel Management, Tourism, Marketing Strategy, Restaurants, Budgets, Marketing, Yield Management, Public Speaking, Online Advertising, Strategic Planning, Social Media Marketing, Location Intelligence, Event Management, Pre-opening, Marketing Communications, Online Marketing, Advertising, Contract Negotiation, Front Office, Team Building, Management, Account Management, Luxury, Digital Marketing, Email Marketing, Sales, Menu Development, Market Research, Casino, Lead Generation, Income Statement, Trade Shows, Brand Management, Sales Management, Market Planning, Leisure, E-commerce, Customer Satisfaction, Catering, Public Relations, Meeting Planning, PPC, Brand Development, Marketing Management
Education
University of Chicago 1973 — 1974
Masters in Business
Michigan State University - The Eli Broad Graduate School of Management 1971 — 1973
Bachelor Science, Hotel, Restaurant & Institutional Mgt
Westminster College February 2013 - Present
Salt Lake Community College September 2010 - September 2012
Salt Lake Community College in conjunction with Utah Dept. of Workforce Services August 2008 - September 2010
Salt Lake Community College February 2007 - August 2008
The Church of Jesus Christ of Latter-day Saints February 2006 - January 2007
Salt Lake Community College January 2005 - February 2006
Gemstone Resorts August 2005 - January 2006
University of Utah August 2004 - January 2005
Salt Lake Community College August 2002 - September 2004
VA Medical Center April 2004 - August 2004
Skills
Microsoft Office, Event Planning, Graphic Design, Teaching, Microsoft Excel, Public Speaking, Research, Grant Writing, PowerPoint, Microsoft Word, Customer Service, Photoshop, Leadership Development, Social Media, Employee Relations, Higher Education, Office Management, Leadership, Staff Development, Marketing, Training, Community Outreach, Recruiting, Team Building, Editing, Spanish, Sales, Social Networking, Coaching, Nonprofits, Public Relations, Strategic Planning, Outlook, System Administration, Team Leadership, Budgets, Data Analysis, Management, Project Management, Fundraising, Event Management, Employee Training, Volunteer Management, Technical Writing, Analysis, Program Development
Education
Westminster College 2013 — 2015
Master's degree, Strategic Communication
Westminster College 2010 — 2012
Bachelor's, Business Administration, 3.5
University of Utah 2004 — 2005
Business and Communication
Salt Lake Community College 2002 — 2004
Associates, General Studies
Hoopes Weddings and Events April 2012 - Present
Executive Women International September 2012 - Present
Heber Valley Chamber of Commerece May 2011 - Present
Gemstone Resorts January 2011 - July 2012
National Assocation of Women MBAs December 2007 - June 2011
Limited Brands July 2000 - June 2006
Ann Taylor January 2000 - June 2000
Saks Fifth Avenue September 1994 - January 2000
Skills
Strategic Planning, Cross-functional Team..., Marketing Communications, Staff Development, Financial Analysis, Leadership Development, Public Relations, Organizational..., Brand Development, Management, Time Management, Strategy, Program Management, Business Development, Public Speaking, Event Management, Marketing, Marketing Strategy, Event Planning, Budgets
Education
Rice University - Jesse H. Jones Graduate School of Management 2006 — 2008
MBA
Johnson & Wales University 1991 — 1994
BS - Marketing, Business, Marketing, Fashion Merchandising
MAC Meetings & Events 2007 - Present
Gemstone Resorts September 2005 - May 2007
BELL&HOWELL SCANNERS 2002 - 2003
GRAND GENEVA RESORT AND SPA May 2001 - October 2001
Education
Saint Mary-of-the-Woods College 1986 — 1991
NAVIS November 2012 - Present
LMG Data Mining October 2008 - November 2012
Gemstone Resorts May 2008 - October 2008
Resort Suites January 2007 - May 2008
Royal Palms Resort and Spa March 2006 - January 2007
Caleo Resort and Spa, Noble House Hotels and Resorts January 2005 - December 2005
Hotel Viking, Noble House Hotels and Resorts October 2003 - January 2005
Paradise Point Resort & Spa, Noble House Hotels and Resorts March 2000 - October 2003
Skills
Data Analysis, Data Mining, Database Management, Revenue Management, Forecasting, Budgeting, Hospitality, Marketing Strategy, Hospitality Industry, Pre-opening, Yield Management, Database Admin, Revenue Analysis, Budgets, Tourism, Hotels, Hospitality Management, Resorts, Hotel Management, Food & Beverage, Revenue Forecasting, Rooms Division, Property Management..., Opening Hotels, Micros, Hotel Booking, OnQ, Catering, Guest Service Management, Meeting Planning, Restaurants, Lodging, Front Office, Management
Education
University of California, Santa Barbara 1997 — 2000
San Diego State University-California State University
National Mall & Memorial Parks April 2014 - Present
Yosemite National Park September 2011 - April 2014
Grand Teton National Park May 2005 - September 2011
Gemstone Resorts October 2003 - May 2005
Salt Lake City Marriott City Center October 2001 - October 2003
Grand Summit Resort @ The Canyons April 2000 - October 2001
EURO RSCG DSW Partners August 1999 - April 2000
Grand Teton Lodge Company 1990 - 1999
Skills
Customer Service, Hotels, Resorts, Training, Management, Microsoft Excel, Financial Analysis, Process Improvement, Human Resources, Strategic Planning
Education
Northern Arizona University
Bachelor of Science
Westminster College
Westminster College Gore School of Business
MBA
HHM (Hersha Hospitality Management) August 2009 - Present
Soho House Group December 2008 - May 2009
Gemstone Resorts November 2007 - December 2008
Impulsive Group September 2006 - October 2007
The Muse New York, a Kimpton Hotel (formerly Interstate Hotels) March 2004 - August 2006
Ian Schrager Hotels @ HUDSON February 2004 - May 2004
Ian Schrager Hotels @ EMPIRE (Lincoln Center) July 1998 - January 2004
Education
Kean University 1982 — 1986
Bachelor of Science, Management Science
New York University
School of Continuing Education, Travel Agency Operations and Sabre
Daily Grill August 2014 - Present
Britex Fabrics July 2014 - Present
Gemstone Resorts December 2012 - June 2014
Joie de Vivre Hospitality December 2008 - December 2012
Black Chandelier 2004 - 2005
Skills
Sales, Customer Service, Inventory Management, Hotels, Food & Beverage, Hospitality Management, Hospitality
Education
FIDM/Fashion Institute of Design & Merchandising-San Francisco
Associate of Arts (AA)..Professional Designation, Merchandise Product Development
Salt Lake Community College
Associate of Arts and Sciences (AAS), Art/Art Studies, General
Art Institute of Dallas
Associate of Arts (AA), Fashion Merchandising, Magna Cum Laude
Inn of Chicago Magnificent Mile - Kokua Hospitality, LLC August 2013 - Present
Hard Rock Hotel Chicago August 2012 - July 2013
Marriott International - January 2008 - June 2013
Marriott International July 2006 - January 2008
Gemstone Resorts July 2005 - July 2006
Dolce Hotels & Resorts March 2001 - June 2005
Dolce Hotels & Resorts April 1999 - March 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Delphi, SFA, NGS, Public Relations, Personal Development, Sales Force Development, Business Ideas, Food
Education
Southern Illinois University, Carbondale 1994 — 1998
HRTA - Hotel Restaurant Travel Administration, Hospitality Management
Lyons Township High School 1986 — 1989
Diploma
ValleyCrest Companies August 2010 - Present
ValleyCrest Golf Course Maintenance August 2010 - Present
Southern California Golf Association 2009 - 2010
Gemstone Resorts 2002 - 2009
Skills
Golf Course Management, Turf Management, Communication Skills, Operating Budgets, Safety, Motivation
Education
California State Polytechnic University-Pomona 1993 — 1996
Bachelor of Science (B.S.), Park Administration with an emphasis in Golf Course Management