Experience
Goodwill Industries of Central Iowa   January 2015 - Present
Goodwill Industries of Central Iowa   August 2014 - January 2015
Joseph's House & Shelter   February 2014 - April 2014
Arc of Rensselaer County  October 2012 - February 2014
Arc of Rensselaer County  September 2012 - October 2012
Lutheran Services in Iowa  August 2011 - July 2012

Skills
Marketing Communications, Advertising, Microsoft Office, Public Speaking

Education
Iowa State University   2006 — 2010
Bachelor's of Science, Psychology

Experience
Kaplan University  March 2015 - Present
The Results Group LLC   January 2011 - Present
WM Penn University: College for Working Adults   May 2009 - Present
Plymouth UCC   January 2000 - Present
Kiwanis Club of Downtown Des Moines   1999 - Present
Goodwill Industries of Central Iowa   October 1999 - May 2013
Plains Area Mental Health Center   July 1998 - October 1999
West Central Mental Health Center  May 1992 - May 1998

Skills
leadership development,..., financial ROI, systemic..., Board of Directors..., Program Management, Nonprofits, Leadership, Training, Organizational..., Microsoft Office, Leadership Development, Grant Writing, Coaching, Recruiting, Fundraising, Management, Change Management, Strategic Planning, Teaching, Program Development, Community Outreach, Public Speaking, Volunteer Management, Workshop Facilitation, Resume Writing, Curriculum Design, Staff Development, Team Management

Education
Certifications through Franklin Covey
Leading at The Speed of Trust, 7Habits of Highly Effective People, and Inspiring Trust

Certifications
Myers-Briggs Type Indicator

Certifications
Certified Innermetrix Analyst

University of Northern Iowa
Bachelor of Arts (BA), Psychology and Sociology

University of Northern Iowa
Graduate School: Ed.S. (Specialist in Education), School Psychology

Experience
Alliance Technologies  June 2014 - Present
Sogeti USA  January 2013 - May 2014
Greengrade   September 2012 - January 2013
Technisource  October 2010 - September 2012
Goodwill Industries of Central Iowa   July 2009 - October 2010
Manpower  June 2006 - November 2008
Wellmark Blue Cross Blue Shield  December 2007 - August 2008
Drake University  2000 - 2004

Skills
Project Managers, C#, Technical Recruiting, Recruiting, Talent Acquisition, Human Resources, Employee Relations, Applicant Tracking..., Contract Recruitment, Screening, Talent Management, Networking, SharePoint, Microsoft Office, Team Building, PeopleSoft, Temporary Placement, Coaching, Employee Benefits, Policy, Cold Calling, Training, Resume Writing, Staffing Services, Customer Service, Temporary Staffing, Building Relationships, Process Improvement, Leadership, Sourcing, Onboarding, Management, Software Documentation, Interviews, Hiring, Program Management, Internet Recruiting, Staff Augmentation, College Recruiting, Screening Resumes, CRM, Account Management, Permanent Placement, Vendor Management, Executive Search

Education
Drake University   2002 — 2004
MPA

Drake University   1999 — 2002
BA

Waldorf College   1998 — 2000
AA

Experience
The Body of Christ   April 1997 - Present
Goodwill Industries of Central Iowa   November 2000 - February 2015
Bethphage (Mosaic)   August 1999 - November 2000
Des Moines Public Schools  August 1997 - May 1999
Orchard Place  August 1988 - May 1995
Communicator  1995 - 1995

Skills
Teaching, Information Graphics, Writing, Percussion, Worship, Discipleship, Congas, Bongos, shakers and..., Photography, Leadership Development, Conga, Volunteer Management, Public Speaking, Social Media, Non-profit..., Program Development, Nonprofits, Pastoral Care, Community Development, Mental Health, Fundraising, Team Building, Community Outreach, Leadership

Education
Grace University   1999 — 2001
Excel, Bible and Organizational Leadership

Grand View College   1993 — 1997
Cert, Elementary Education

University of Iowa   1979 — 1985
BS, Journalism and Mass Communication

Experience
Mid-Iowa Family Therapy Clinic Inc.   March 2013 - Present
Remedial Treatment Center   October 2007 - January 2014
Goodwill Industries of Central Iowa   June 2009 - March 2013
Goodwill Industries of Central Iowa   October 2008 - June 2009
Big Brothers Big Sisters of Metropolitan Chicago  January 2006 - May 2006

Education
Loras College   2003 — 2007
Bachelor of Arts, Social Work

Experience
Iowa Vocational Rehabilitation   November 2014 - Present
Goodwill Industries of Central Iowa   February 2014 - November 2014
Woodward Academy Community Based Services   December 2012 - February 2014
Candeo Iowa  December 2011 - December 2012
Polk County Juvenile Detention Center   January 2008 - December 2011

Skills
Non-profits, Community Outreach, Nonprofits, Program Development, Recruiting, Staff Development, Social Services, Case Managment, Volunteer Management, Resume Writing, Crisis Intervention, Fundraising, Mental Health, Community Development, Public Speaking, Job Search, Career Counseling, Adolescents, Non-profit..., Grants, Training, Teaching, Case Management

Education
Drake University   2011 — 2014
Master's degree, Rehabilitation Counseling

Simpson College   2003 — 2007
Bachelor of Arts (B.A.), Criminal Justice, Management

Experience
Retreat Center   August 2014 - Present
Child Serve   May 2009 - April 2015
Mid Iowa Family Therapy   January 2013 - August 2014
Goodwill Industries of Central Iowa   2010 - 2012

Skills
Social Services, Case Managment, Crisis Intervention, Program Development, Nonprofits, Resume Writing, Community Outreach, Volunteer Management, Fundraising, Leadership Development, Grant Writing, Teaching, Coaching, Event Planning, Social Media, Training, Leadership, Team Building, Microsoft Office, Career Counseling

Education
National Academy of Sports Medicine   2013 — 2015
Certified Personal Trainer, Athletic Training/Trainer

University of Northern Iowa   2005 — 2008
Bachelor of Arts (B.A.), Human Development and Family Studies, General

Experience
Lakewood Christian Schools  July 2015 - Present
Elpida Designs   December 2014 - Present
Valley Christian Schools  August 2014 - Present
Adel-DeSoto-Minburn Middle School   June 2013 - June 2014
Goodwill Industries of Central Iowa   December 2012 - August 2013
Lakewood Christian Schools  January 2008 - June 2012
Lakewood Christian Schools  August 2004 - June 2012
Lakewood Christian Schools  January 2004 - June 2012

Skills
Teaching, Customer Service, Educational Leadership, Microsoft Word, Event Planning, Instructional Design, Public Speaking, Higher Education, E-Learning, Microsoft Office, Technology Integration, Microsoft Excel, Classroom, Editing, Outlook, Non-profits, Instructional Technology, K-12, Leadership Development, Curriculum Development, Volunteer Management, Leadership, Training

Education
Azusa Pacific University   2006 — 2007
Master of Arts, Educational Leadership

Northwestern College   1999 — 2003
Bachelors of Arts, Elementary Education

Adel-DeSoto-Minburn High School   1996 — 1999

Experience
SSDI  June 2010 - Present
Walmart  September 2007 - June 2010
Hawkeye Car Credit   September 2003 - March 2005
The Lighter Side   January 1999 - July 2001
Goodwill Industries of Central Iowa   September 1997 - August 1999
Skiff Medical Ctr and JCDHS   January 1982 - June 1993

Skills
Microsoft Excel, Retail, Team Building, Process Improvement, Access, Merchandising, Leadership, Customer Service, Loss Prevention, Inventory Management, Forecasting, Social Networking, Budgets, Training, Team Leadership, Hiring, Marketing, Inventory Control, Sales, Microsoft Office, Management, Strategic Planning, Profit, Project Management, Project Planning, Public Speaking, Program Management, Customer Satisfaction, Cross-functional Team..., Negotiation, Change Management, Visual Merchandising, Marketing Strategy, P, Store Management, Teamwork, Performance Management, Sales Management, Time Management, Advertising, Outlook, Leadership Development, Recruiting, Operations Management, Employee Relations, New Business Development

Education
Des Moines Area Community College   1994 — 1996
Associate of Arts and Sciences (A.A.S.), Clinical, Counseling and Applied Psychology

Experience
Iowa Able Foundation   June 2013 - Present
Brain Injury Association of Iowa   September 2011 - Present
Hawkeye Valley Area Agency on Aging  February 2011 - September 2011
Goodwill Industries of Central Iowa   January 2006 - March 2011
Olive Garden Italian Restaurant  January 1999 - January 2006
South Metro Human Services  2004 - 2005
FAMILY SERVICE LEAGUE  2001 - 2003

Skills
Social Services, Non-profits, Case Managment, Mental Health, Community Outreach, Vocational..., Resume Writing, Crisis Intervention, Program Development, Volunteer Management, Psychology, Public Speaking, Grant Writing, Fundraising, Motivational..., Mental Health Counseling, Child Welfare, Disabilities, Career Counseling, Psychotherapy, Case Management, Conflict Resolution, Developmental..., Nonprofits, Program Management

Education
Drake University   2010 — 2012
MS, Rehabilitation Administration

University of Missouri   2007 — 2007
Core Certificate- Employment, Employment for People with Disabilitties

University of Northern Iowa   2001 — 2004
BA, Family Services, Criminology, Women's Studies

University of Newcastle   2002 — 2003
Worked on one year of Women's Studies Minor, Women's Studies

Hawkeye Community College   1999 — 2001
Criminology/General Studies AA, General Studies

Experience
Goodwill Industries of Central Iowa   September 2015 - Present
Easter Seals  December 2014 - Present
LearningRx  May 2013 - October 2014
Vintage Iron   July 2012 - May 2013
University of Northern Iowa Catering   May 2010 - April 2012

Skills
Microsoft Word, PowerPoint, Microsoft Office, Psychology, Customer Service, Lesson Planning, Appointment Scheduling, Sales, Training

Education
University of Northern Iowa   2009 — 2012
Bachelor of Arts (B.A.), Psychology

University of Northern Iowa   2009 — 2012
Bachelor of Arts (B.A.) in Psychology, Psychology

Experience
Iowa State Daily  June 2015 - Present
Goodwill Industries of Central Iowa   January 2015 - June 2015
Perkins & Marie Callender's, LLC   October 2014 - January 2015
Goodwill Industries of Central Iowa   January 2013 - September 2013
DuPont Pioneer  July 2009 - August 2012

Skills
Public Speaking, Customer Service, Strategic Planning, Social Media, English, Social Networking, Nonprofits, Photoshop, Photography

Education
Iowa State University   2013 — 2016
Bachelor's Degree, Advertising

University of Northern Iowa   2012 — 2012
Sociology

Experience
Goodwill Industries of Central Iowa   December 2014 - Present
Recent Professional Development   May 2013 - November 2014
Promise Center   August 2011 - May 2013
Southern Iowa Mental Health Center   April 2009 - August 2011
Lutheran Family Services of Nebraska  July 2004 - March 2009

Skills
effective written and..., proven team player and..., extensive software..., able to manage multiple..., participates/volunteers..., Close Attention to..., great soft skills, works well with diverse..., ability to break down..., able to meet/exceed..., current GPA = 3.83, Training, Management, Software Documentation, Teamwork, Team Building, Technical Writing, Business Process, Team Leadership, Access, Microsoft Office, Employee Training, Customer Service, Leadership, Cross-functional Team..., Quality Assurance, Project Planning, Public Speaking, Performance Management, Testing, Human Resources, Networking, Requirements Analysis, Visio, Troubleshooting, Recruiting, PowerPoint, Microsoft Excel, Process Improvement, Time Management, Microsoft Word, Windows, Business Analysis, PeopleSoft, Employee Relations

Education
Indian Hills Community College   2011 — 2013
Associate of Arts and Sciences (AAS), Computer Software Development

Northwest Missouri State University   1993 — 1996
Master of Science (M.S.), Counseling Psychology

William Penn University   1981 — 1985
Bachelor of Arts (B.A.), Business Adminstration

Experience
Nationwide Insurance  November 2009 - Present
Nationwide Insurance  March 2008 - November 2009
Wells Fargo  November 2006 - March 2008
Goodwill Industries of Central Iowa   October 2001 - August 2004

Skills
Decision Analysis, Project Planning, Leadership, Organization, Data Analysis, Risk Assessment, Property & Casualty..., Oral & Written..., External Audit, Professional..., Bureau and Company...

Education
Premium Audit Advisory Services (PAAS)   2009 — 2009
Technical Achievement Program, Worker's Compensation and General Liability Insurance

University of Northern Iowa   2000 — 2004

Experience
At home care company   November 2013 - Present
St Gregory Retreat Center  June 2014 - December 2014
Story county community services   September 2010 - March 2014
Goodwill Industries of Central Iowa   October 2009 - September 2010
ChildServe  2008 - 2009
Lutheran Services of Iowa  2006 - 2007
Woodward Academy  2005 - 2006

Skills
Youth Development, Crisis Intervention, Microsoft Word, Microsoft Office, Social Services, Customer Service, Youth Work, Youth Mentoring, Microsoft Excel, Outlook, Mac, HIPAA, Organization, Writing, Mental Health, Developmental..., Training, At-risk, Case Management, Child Advocacy, Creative Writing, Life Skills, Disabilities, Therapeutic Crisis..., Motivational..., Behavioral Health, Adolescents, Interventions, Case Management Services, Harm Reduction, Behavior Modification, Young Adults, Elder Care, Cpr Certified, Psychosocial, Co-occurring Disorders, Dual Diagnosis, Clinical Psychology, Behavioral Problems, Progress Notes, Residential Treatment, Autism Spectrum..., Non-Violent Crisis..., Post Traumatic Stress, Community Outreach

Education
Walden University   2012 — 2014
Master of Science, Clinical Psychology

Iowa State University   2006 — 2008
Bachelor of Science, double major sociology and criminal justice

Iowa Central Community College   2002 — 2004
Associate of Arts (AA), Criminal Justice

Experience
Nerium International  June 2015 - Present
It Works! Global   June 2015 - Present
Goodwill Industries of Central Iowa   April 2012 - May 2015
Jo-Ann Stores, LLC.   December 2011 - March 2012
Goodwill of Central Iowa   March 2011 - December 2011
Subway  June 2001 - November 2010
JCPenney  1999 - 2001
Earl May Seed & Nursery  1999 - 1999
Radio Shack  1998 - 1999

Education
Winterset High School   1978 — 1981
Business, Business and Home Ec.

Tolyatti Academy of Management (former International Academy of Business and Banking)
Business

Experience
Kemin Nutrisurance  October 2014 - Present
Kemin Nutrisurance  April 2014 - October 2014
Kemin Nutrisurance  August 2013 - April 2014
Kemin Industries  December 2011 - August 2013
Vanta Bioscience   August 2012 - October 2012
Colorbiotics  April 2011 - December 2011
Veolia Environmental Services  July 2010 - April 2011
Iowa State University Police Department   December 2005 - May 2010
Goodwill Industries of Central Iowa   November 2003 - December 2005
Cargill  January 2003 - May 2003

Skills
Chemistry, Quality Assurance, R&D, Manufacturing, Laboratory, Data Analysis, Project Management, Analysis, Pharmaceutical Industry, Research, Quality Control, Training, Auditing, Strategic Planning, Cross-functional Team...

Education
Iowa State University   2004 — 2010
BA, Chemistry

Experience
Candeo Iowa  August 2015 - Present
Des Moines Area Community College  May 2008 - September 2015
Candeo Iowa  September 1999 - May 2015
Goodwill Industries of Central Iowa   January 1997 - January 1999
Armstrong Subway   January 1992 - January 1994
Pizza Hut, Incorporated   January 1985 - January 1992

Skills
Resume Writing, Non-profits, Employee Relations, New Hire Orientations, Recruiting, Leadership Development, Customer Service, Employee Engagement, Executive Coaching, Coaching, Microsoft Office, PowerPoint, Strategic Planning, Training, Teaching, Nonprofits, Human Resources, Career Counseling

Education
University of Northern Iowa
Psychology

Experience
Goodwill Industries of Central Iowa   December 2014 - Present
CARF International  2004 - Present
Progress Industries  2001 - 2014

Skills
Event Planning, Nonprofits, Fundraising, Strategic Planning, Public Speaking, Marketing, Non-profits, Public Relations, Program Development, Community Outreach, Leadership, Community Development, Leadership Development

Education
Morningside College   1984 — 1986
BA, Recreational Managment, Business Administration

Cornell College   1981 — 1983
Bachelor of Arts (BA)

Experience
State of Iowa, Iowa Workforce Development, Division of Labor Services   January 2006 - Present
State of Iowa, Iowa Workforce Development, Division of Labor Services   June 2002 - January 2006
State of Iowa, Iowa Workforce Development, Division of Labor Services   July 2000 - January 2002
Goodwill Industries of Central Iowa   June 1997 - June 2000

Skills
Career Counseling, Community Outreach, Social Services, Employment Counseling, Resume Writing, Case Management, Computer Operations, Training Skills, Customer Service, Workforce Development, Interviewing, Counseling, Microsoft Office, Job Search Strategies, Unemployment Claims, Case Managment, Employee Benefits, Program Management, Interviews, Job Coaching, Psychotherapy, Career Development, Training

Education
Central College   1990 — 1994
Bachelor of Arts, Psychology

Experience
EvergreenHealth  November 2014 - Present
American Eldercare  November 2012 - October 2014
Children and Families of Iowa  March 2013 - October 2013
Easter Seals Iowa  July 2011 - March 2012
Goodwill Industries of Central Iowa   June 2010 - July 2011
Optimae LifeServices  October 2009 - April 2010

Education
Grand View College   2007 — 2010
Bachelor of Arts, Psychology

Experience
Eyerly Ball Community Health Mental Services  April 2015 - Present
Goodwill Industries of Central Iowa   July 2007 - July 2014
Southeast Polk Community School District  September 1997 - May 2007
Second Home Daycare   June 1993 - September 2000

Skills
Curriculum Development, Special Education, K-12 Education, Behavior Management, Customer Service, Secondary Education, High School Students, Instructional Technology, Team Building, Leadership, Teaching Adults, Teaching K-12, Teaching Job Seeking..., Banking, Office Management, Sales Order Processing, Accounts Payable, Accounts Receivable, Computer Proficiency, Outside Sales, Patient Care Specialist..., Classroom Management, Curriculum Mapping, Test Preparation, Child Development, Professional..., Cash Handling Experience, Retail Sales Experience, Sales Presentation..., Cold Calling Experience, General Office Skills, Computer Instruction, Dental Insurance, Dental Assisting, Military, Problem Solving, Written and verbal..., Common Sense, Positive Behavior..., American Red Cross...

Education
Morningside College   1975 — 1980
Bachelor of Science (BS), Health and Physical Education/Fitness

Upper Iowa University
Teaching Endorsement, Psychology

Experience
Easter Seals, Inc.   October 2012 - Present
Goodwill Industries of Central Iowa   1998 - 2003

Skills
Events Coordination, Volunteer Management, Nonprofits, Program Management, Fundraising, Career Counseling, Community Outreach, Program Development, Event Management, Social Media

Education
Drake University   1988 — 1992
Bachelor of Applied Science (BASc), Psychology

Experience
Goodwill Industries of Central Iowa   March 2014 - July 2014
ToysRUs  October 2013 - February 2014
SpringHill Suites by Marriott  June 2013 - September 2013

Skills
Cash Handling, Barcode Scanners, Cashiering, Customer Service, Retail

Education
Des Moines Area Community College   2010 — 2010
GED

Carlisle High School   2002 — 2004