JobStart Company
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JobStart Employees
JobStart March 2013 - July 2015
Family Services of Peel June 2010 - February 2013
Kids Help Phone September 2004 - June 2010
The Outside Advantage January 2003 - July 2005
Skills
Operations Management, Human Resources, Training, Program start up, Non Profit, Team Building, Community Outreach, Employee Relations, Team Leadership, Workshop Facilitation, Event Planning, Microsoft Office, Nonprofits, Strategic Planning, Recruiting, Leadership Development, Non-profits, Program Development, Organizational..., Coaching, Career Counseling, Leadership, Conflict Resolution, Career Development, Job Search Strategies, Fundraising, Job Search, Performance Management, Social Services, Mock Interviews, Cover Letters, Resume Writing, Personal Development, Volunteer Management, Interview Preparation, Interviews, Public Speaking, Supervisory Skills, Change Management, Management, Program Management, Staff Development, Adult Education, Counseling Psychology, Job Coaching, Career Assessment, Case Management, Customer Service, Community Development, Budgets
Education
George Brown College 2009 — 2014
Diploma, Human Resources Management
Central Michigan University 1998 — 2001
Masters Degree, Adult and Continuing Education and Teaching
Ryerson University 1993 — 1998
Bachelor's Degree, Social Work
World Fuel Services May 2015 - Present
Burger King Corporation April 2013 - May 2015
PwC September 2009 - April 2013
PwC - Independent Foreclosure Review Rotation June 2012 - January 2013
MetLife June 2005 - August 2007
JobStart January 2007 - June 2007
Skills
US GAAP, GAAP, External Audit, SEC filings, Internal Controls, Auditing, Assurance, CPA, IFRS, Sarbanes-Oxley Act, Financial Reporting, Accounting, Financial Accounting, Big 4, Internal Audit, Financial Statements, Financial Audits, General Ledger, Microsoft Office
Education
The University of Connecticut 2005 — 2009
Bachelor of Science (BS), Accounting, Graduated with a 3.4 GPA
University of Cape Town 2007 — 2008
JobStart 2006 - Present
JobStart 1997 - 2006
CORE Foundation 1986 - 1996
Skills
Program Management, Training, Leadership, Management, Policy, Proposal Writing, Change Management, Career Counseling, Nonprofits, Community Development, Community Outreach, Strategic Planning, Budgets, Program Development, Human Resources, Fundraising, Government, Leadership Development, Negotiation, Volunteer Management, Recruiting, Risk Management
Education
Wellesley Institute
Executive Leadership Program
Ryerson University
Human Resource Management
Seneca College of Applied Arts and Technology
Social Service Worker
York University
Pyschology
Toronto and Region Conservation (TRCA) December 2011 - Present
JobStart August 2010 - January 2012
Skills for Change October 2009 - August 2010
Skills for Change September 2008 - October 2009
Skills for Change December 2004 - September 2008
Centre for Education and Training 2004 - 2005
St. Christopher House 2001 - 2003
York University 1999 - 2000
Education
OISE UofT 2014 — 2016
Master's Degree, Adult Education and Community Development
St. Francis Xavier University 2014 — 2016
Diploma, Adult Education
York University 1997 — 2001
Bachelor of Environmental Studies (BES), Environment and Culture: philosophy, arts, technology and education, Graduated Magna Cum Laude
Target January 2013 - Present
JobStart September 2004 - October 2005
Skills
Inventory Control, Data Entry, Customer Satisfaction, Inventory Management, Retail, Merchandising, Loss Prevention, Time Management, Customer Service, Store Management, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Visual Merchandising
Education
Ryerson University 2011 — 2013
Bcomm, Major-Human Resources/ Minor- Business Law, GPA 2.95
Seneca College of Applied Arts and Technology 2008 — 2011
Ontario College Advanced Diploma, Business Administration and Management, General, GPA 3.7
JobStart October 2012 - Present
JobStart July 2011 - October 2012
JobStart May 2011 - June 2011
COSTI Immigrant Services - Welcome Centre Markham South November 2010 - March 2011
COSTI Immigrant Services April 2010 - August 2010
University of Toronto, New College July 2005 - August 2010
Mississauga Board of Trade May 2008 - August 2008
Cambridge International College of Canada 1997 - 2007
Blyth Education June 2002 - August 2002
Skills
Career Counseling, Job Coaching, Resume Writing, Job Search Strategies, Career Development, Non-profits, Human Resources, Teaching English as a..., Teaching Adults, College Teaching, Team Leadership, Cross-functional Team..., Academic English, Marketing, Microsoft Office, Spanish, Public Speaking, Occupational Health, Interview Preparation, Educational Assessment, Public & Private Sectors, Commitment to Customer..., Effective Resume Writing, Workshop Facilitation, Workshop Development, Recruiting, Teaching, Training, Curriculum Design, Time Management
Education
Humber College 2012 — 2013
The Teaching Effectiveness Certificate
Ryerson University 2008 — 2010
Post-Graduate Certificate - Human Resources Management
TriOs College 2008 — 2009
Business Administration
George Brown College 1997 — 1999
Post-Graduate Certificate - Marketing Management
Benns International School 1996 — 1997
Teaching English As a Second Language Certificate
BroadGrain Commodities Inc. November 2010 - Present
JobStart May 2005 - October 2010
JobStart November 2004 - May 2005
East Toronto Boys and Girls Club January 2002 - November 2004
Unilever September 1999 - September 2001
Unilever July 1997 - September 1999
Skills
Project Management, Change Management, SDLC, Integration, Strategy, Virtualization, IT Management, Disaster Recovery, Team Building, Strategic Planning, Management, Operations Management, ITIL, IT Service Management, IT Strategy, Cloud Computing, Solution Architecture, SharePoint, Business Intelligence, Business Strategy, Vendor Management, ERP, Training, Project Portfolio..., Enterprise Architecture, Leadership, Analysis, Competitive Analysis
Education
University of Toronto - Rotman School of Management 2006 — 2009
MBA, Strategy
East China Normal University 1993 — 1997
Bachelor, Computer Science
JobStart November 2012 - Present
CENTRE FRANCOPHONE DE TORONTO July 2012 - November 2012
Centre for Education and Training 2010 - 2012
Humber Community Employment Services 2009 - 2010
Skills for Change 2008 - 2008
AIG 2005 - 2006
GeniSys Management Solutions (Now DRIASI) 2000 - 2005
CIBC Insurance 1993 - 2000
Skills
Resume Writing, Career Counseling, Workshop Facilitation, Coaching, Job Search Strategies, Mock Interviews, Job Search, Job Coaching, Career Development, Strong Interest..., Interviews, Career Management, Case Managment, Conflict Resolution, Cover Letters, Interview Preparation, Career Assessment, Non-profits, Career Development..., Community Outreach, Personality Assessment, Program Facilitation, Training, Labour Market Research, Social Services, Human Resources, Workshop Development, Job Fairs, Interview Skills, Job Search Coach, Community Development, Life Coaching, Workshops, Enrichment, Resume, Design Workshops, Employee Training, Facilitators, Adult Education, Youth Engagement, Teaching Adults, Nonprofits, Life Skills, Counseling Psychology, Individual Counselling, Case Management
Education
George Brown College 2008 — 2008
CWC, Career and Work Counsellor Diploma
York University
BA, English, French
JobStart June 2008 - Present
GZ Comtech NZ Ltd January 1997 - February 2008
Skills
Networking, Change Management, Project Management, Leadership, Workshop Facilitation, Team Building, Strategic Planning, Non-profits, Training, Team Management, Management, Public Speaking, Proposal Writing, Staff Development, Coaching, Budgets, Customer Service, IT Operations Management, Team Leadership, Nonprofits
Education
Auckland Institute of Studies St Helens
Master of Business Administration (MBA), International Business/Trade/Commerce
Auckland University of Technology
Diploma, Information Technology
Zhejiang University
Bachelor of Engineering (BEng), Automation Engineer Technology
Distinct Management February 2010 - October 2010
Pulse Healthcare Limited June 2009 - February 2010
Beresford Blake Thomas April 2008 - May 2009
JobStart June 2007 - April 2008
Drake International August 2005 - October 2006
Holt Renfrew December 1999 - August 2005
Shiseido 2003 - 2005
Skills
Human Resources, Account Management, Contract Negotiation, Employee Relations, Executive Search, Employee Engagement, HRIS, HR Policies, Leadership, Management, Project Planning, Team Building, Organizational..., Training, Interviews, Coaching, Customer Service, Performance Management, Staffing Services, Sales, Onboarding, Talent Acquisition, Talent Management, Healthcare, Consulting, Business Development, Applicant Tracking..., Technical Recruiting, Sourcing
Education
Seneca College of Applied Arts and Technology 2000 — 2004
Business and HR
Destination CEO December 2014 - Present
Humber College School of Media Studies & Information Technology May 2012 - Present
Humber College November 2011 - May 2012
JobStart November 2010 - November 2011
Catalyst Consultants May 2007 - November 2010
Star Personnel Inc. 2006 - 2007
YMCA 2001 - 2006
International Experience 1987 - 1999
Skills
Employee Relations, Strategic Planning, Administration, Non-profits, Technical Recruiting, Recruitment/Retention, Sales Recruitment, College Recruiting, Customer Relations, International Relations, Community Relations, Training & Development, Training Delivery, Staff Training, Software Training, Hands-on Training, Recruiting, Human Resources, Employee Training, Customer Service, Interviews, System Administration, Community Development, Program Management, Social Media, Team Leadership, Career Development, Career Counseling, Public Relations, Job Search, Leadership, Succession Planning, Community Outreach, Nonprofits, Job Search Strategies, Personnel Management, Sourcing, Training, Resume Writing, Staff Development, Public Speaking, Management, Writing, Books, Publishing, Foreign Relations, CRM, Relationship Marketing, Mentoring, Job Coaching
Education
Sheridan College 2008 — 2009
Certificate of Human Resource Management, Human Resources Development
Feldman Daxon Partners Inc. September 2014 - Present
Knightsbridge Human Capital Solutions August 2012 - August 2014
Knightsbridge Human Capital Solutions April 2012 - August 2012
Sun Valley Supermarket September 2009 - August 2012
TDSB at SATEC @ W.A. Porter October 2011 - December 2011
JobStart May 2010 - September 2010
Skills
Large Group Facilitation, Workshop Presentation, Employment Counselling, Resume Writing, Career Development, Career Counseling, Coaching, Public Speaking, Workshop Development, Workshops, Career Development..., Job Coaching, Job Search, Mock Interviews, Workshop Facilitation, Career Assessment, Training, Job Search Strategies, Cover Letters, Event Planning, Project Management, Organization
Education
Athabasca University 2013 — 2015
Bachelor's Degree, Communications
George Brown College 2010 — 2011
CWC, Career and Work Counselling
Painting Resume Profiles http://www.paintingresumeprofiles.com February 2015 - Present
vpi inc June 2014 - October 2014
Corinthian College - Canada October 2012 - April 2014
Jobstart October 2008 - October 2012
Central Michigan University 2010 - 2012
Skills
Career Counseling, Career Development, Workshop Facilitation, Job Search Strategies, Job Search, Staff Development, Adult Education, Resume Writing, Leadership Development, Community Outreach, Personnel Management, Coaching, Job Coaching, Job Fairs, Program Evaluation, Mock Interviews, Program Development, Interviews, Tutoring, At-risk, Program Facilitation, Learning Environment, Teaching, Training, Academic Advising, Workshop Development, Cover Letters, Career Assessment, Program Management, Research, Conflict Resolution, Career Education, Life Coaching, Recruiting, MBTI, Career Management, Career Development..., Management, Employee Training, Curriculum Design, Workshops, Organizational..., Provides career and..., Certified Workforce..., Strong Interest..., Career Strategist, creates an effective..., Co-operative Education..., life skills coaching, Case Managment
Education
Central Michigan University 2010 — 2012
MA Ed, Higher Education/Higher Education Management
Brock University 2006 — 2008
BEd, Adult Education
University of Toronto 2001 — 2005
BA, Sociology
University of Technology - Jamaica 1996 — 2000
BSc., Human Resources Management
JobStart January 2015 - June 2015
TD Insurance January 2007 - May 2008
TD Insurance Meloche Monnex September 2002 - January 2007
YWCA Toronto September 2001 - September 2002
CNIB August 1997 - September 2001
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teaching, Public Speaking, English, Event Planning, Non-profits, Windows, Negotiation, Vocational..., Return to Work Planning, Disability Claims..., Vocational Evaluation, Claims Management, Management, Coaching, Training, Workshop Facilitation, Case Management, Job Coaching, Insurance, Career Counseling, Career Assessment, Conflict Resolution, Nonprofits
Education
University of Guelph 1989 — 1993
Bachelor of Arts (B.A.), Sociology
George Brown College
Career and Work Counsellor, Career and Work Counselling
Humber College August 2010 - Present
Seneca College 2008 - August 2010
JobStart September 2006 - April 2008
Skills
Career Counseling, Job Search Strategies, Recruiting, Resume Writing, Job Coaching, Training, Human Resources, Job Search, Adult Education, Career Development, Workshop Facilitation, Employee Training, Career Management, Mock Interviews, Administration, Interviews, Interview Preparation, Staff Development, Coaching, Conflict Resolution, Policy, Program Facilitation, Workshop Development, Job Descriptions, Workshops, Career Assessment, Cover Letters, Leadership Development, Employee Relations
Education
Seneca College of Applied Arts and Technology 2006 — 2008
Adult Education Certificate
Loyola University of Chicago 1997 — 1999
Master in Sociology, Employment
Instituto de Estudios Superiores de Administracion, IESA
Master in Administration, Non-governmental Organizations
JobStart 2013 - Present
YMCA Canada 2012 - 2013
YMCA of Greater Toronto 2011 - 2012
City of Toronto 2010 - 2010
YMCA - FPSYIP Federal Public Sector Youth Intership Program 2010 - 2010
George Brown College 2009 - 2009
RBC Dexia Investor Services 2001 - 2008
RBC 1998 - 2001
RBC Capital Markets 1992 - 1998
Skills
MBTI Myers-Briggs Type..., Personality Dimensions..., Life Skills Coach..., Anger Management Group..., AODA Accessibility for..., Restorative Justice..., Languages: English,..., Restorative Justice, English, Job Search, Job Search Strategies, Non-profits, Workshop Facilitation, Job Coaching, Career Counseling, PowerPoint, AODA, Program Facilitation, Interview Preparation, Leadership Development, Resume Writing, Strong Interest..., Workshop Development, Cover Letters, Career Assessment, Mock Interviews, Program Development, Adult Education, Career Development..., Conflict Resolution, Interviews, Nonprofits, Resume
Education
George Brown College 2009 — 2010
Career and Work Counsellor Diploma
Humber Collegue
Accounting and Finance Certificate
Ryerson University
Business Courses
Universidad Estatal de Ecuador
Post-secondary studies, English Language and Literature/Letters
Sulzer Pumps Canada Inc. July 2014 - Present
Enbridge Pipelines January 2014 - April 2014
Kinross Gold Corporation October 2011 - March 2013
JobStart 2008 - 2011
Nestle Canada 2007 - 2008
Department of Industrial affairs 1998 - 2006
Skills
Accounts Payable, Accounting, Financial Accounting, Microsoft Excel, Accruals, Financial Analysis, JD Edwards, Microsoft Office, Accounts Receivable, Bank Reconciliation, Tax Returns, Account Reconciliation, SAP, Teamwork, Accpac, General Ledger, Invoicing, Administrative Work, Supervising, Access, Interpretation, Economics, Mentoring, Journal Entries, Monthly Closing, Expenses, Oracle, Purchase Orders
Education
University of Botswana
Bachelor of Arts (BA), Economics & Accounting
Seneca College of Applied Arts and Technology January 2004 - Present
Nationwide Appraisal Services September 2013 - May 2014
Circle of Care October 2012 - September 2013
HOOPP - Healthcare of Ontario Pension Plan January 2010 - October 2012
JobStart April 2008 - September 2012
Economic Planning Board for Ontario July 2009 - December 2011
Ontario Securities Commission 2004 - 2009
Seneca College of Applied Arts and Technology 2005 - 2007
LoyaltyOne - AIRMILES 2003 - 2004
Rogers Communications Inc. 1999 - 2002
Skills
Talent Management, Talent Acquisition, Labor Relations, Employee Engagement, Change Management, Employee Relations, Leadership, Interviews, Performance Management, Succession Planning, Program Management, Leadership Development, Team Building, Coaching, Social Networking, Strategy, Recruiting, Social Media, Personnel Management, Human Resources, Employee Benefits, Policy, Organizational..., Organizational Design, Workshop Facilitation, Deferred Compensation, Strategic Planning, Organizational..., Onboarding, Workforce Planning
Education
University of Toronto - Ontario Institute for Studies in Education 2009 — 2011
ACC in progress - Alder International, Executive Coach, Team Coach and Life Coach
University of Windsor
Certification in ADR, Alternative Dispute Resolution (ADR)
Seneca College of Applied Arts and Technology 2001 — 2002
CHRM, HR Management (honours)
HRPA
CHRP, Certified Human Resources Professional
Canadian Company January 2014 - Present
PICS January 2010 - April 2012
JobStart January 2009 - May 2009
Skills
Newsletters, Fundraising, Workshop Facilitation, Public Speaking, Volunteer Management, Community Outreach, Non-profits, Sales, Research, Training, Teamwork, Management, Nonprofits, Time Management, Marketing Strategy, Resume Writing, Microsoft Excel, Social Media, Customer Service
Education
George Brown College 2008 — 2009
post-graduate program, Strategic Relationship Marketing
JobStart May 2009 - Present
Sound Waves January 2009 - Present
Canadian Red Cross 1990 - 1995
Skills
Vocal Coaching, Singing, Music, Choral, Writing, Classical, Job Search Strategies, Career Counseling, Workshop Facilitation, Career Development, Training, Public Speaking, Program Development, Non-profits, Volunteer Management
Education
Capilano University 1980 — 1982
Music Therapy, Music as a theraputic tool with a variety of physically and mentally challenged clients
Jobstart April 2006 - August 2011
Skills
Strategic Planning, Management, Team Building, Program Management, Budgets, Customer Service, Financial Analysis, Change Management, Strategy, Strategic Financial..., Leadership, Public Speaking, Small Business, Team Leadership, Business Strategy, Microsoft Excel, Project Management
Education
University of Guelph 1972 — 1974
BA, Economics
York University 1969 — 1972
BA, Economics
JobStart January 2010 - Present
Interval House 2010 - Present
Ontario March of Dimes July 2007 - July 2009
Skills
Job Search
Education
George Brown College 2013 — 2014
life skills coach certification, A+
Humber College 2009 — 2009
Certificate, Volunteer Manager
Queen's University 2008 — 2008
Certificate, Conflict Resolution and Mediation
York University September 2015 - Present
Freelance Career & Employment Counselling Services 2011 - Present
York University January 2015 - September 2015
A-Way Express 2013 - 2014
University of Toronto 2012 - 2013
JobStart 2011 - 2012
Youth Employment Services 2010 - 2011
JVS Toronto 2009 - 2010
TESL Ontario (Teachers of English as a Second Language) 2008 - 2009
University of Toronto, Department of Geography 2007 - 2008
Skills
Career Counseling, Cover Letters, Mock Interviews, Job Search, Job Search Strategies, Workshop Facilitation, Workshops, Resume Writing, Job Coaching, Case Managment, Career Assessment, Training, Interview Preparation, Case Management, Career Development..., Interviews, Community Outreach, Career Management, Job Fairs, Strong Interest..., Nonprofits, Career Development, Resume, Adult Education, Enrichment, Social Services, Design Workshops, Workshop Development, Program Development, Conflict Resolution, Program Facilitation, Coaching
Education
George Brown College
Career & Work Counsellor Diploma, Honours
University of Manitoba
Bachelor of Human Ecology, Family Studies
Melissa Teehan Self Attendant Services December 2014 - Present
Sara S Kearns Self Managed Services December 2014 - Present
JobStart August 2007 - August 2010
Skills
Time Management, Resume Writing, Conflict Resolution, Training, Interviews, Nonprofits, Public Speaking, Coaching, Leadership Development, Counseling Psychology, Case Management, Community Outreach, Staff Development, Leadership, Workshop Facilitation
Education
YWCA 2014 — 2014
Life Skills Coach
George Brown College 2011 — 2012
Autism and Behavioural Science Certificate
George Brown College 2006 — 2007
Career and Work Counsellor program
Lamp Community Health Centre March 2003 - Present
JobStart 2000 - 2002
Skills
Community Outreach, Community Development, Nonprofits, Customer Service, Fundraising, Public Speaking, Volunteer Management, Program Development, Marketing Communications, Community Engagement, Mental Health, Grant Writing, Program Management, Social Networking, Event Management
Education
University of New Brunswick 1974 — 1976
Physical Education
Workplace Safety & Prevention Services September 2014 - Present
Algonquin College August 2010 - Present
Workplace Safety & Prevention Services July 2013 - September 2014
Workplace Safety and Prevention Services December 2010 - July 2013
Bank of America 2010 - 2010
Canadian Blood Services 2007 - 2010
JobStart 1999 - 2007
Advantage Total Claims Management/Amsafe 1997 - 2005
Skills
Coaching, Occupational Health, Ergonomics, Program Management, Policy
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Occupational Health and Safety, Occupational Health and Safety
University of Toronto - Victoria University 1991 — 1995
Toxicology Specialist
A Way Express Inc January 2015 - Present
Youth Employment Services, YES December 2010 - March 2014
Youth Employment Services, YES June 2010 - December 2010
JobStart October 2008 - July 2009
Oasis Employment June 2007 - October 2008
Neighbourhood Link Support Services April 2007 - June 2007
George Brown College September 2006 - April 2007
Humber College July 2005 - September 2005
Crossways Job Centre April 2005 - June 2005
H & R Block Canada January 2002 - May 2004
Skills
Career Counseling, Job Search Strategies, Community Outreach, Career Assessment, Job Search, Mock Interviews, Cover Letters, Workshop Facilitation, Training, Workshops, Interviews, Customer Service, Job Coaching, Resume Writing, Workshop Development, Interview Preparation, Career Development, Case Management, Nonprofits, Social Services, Conflict Resolution, Program Development, Recruiting, Networking, Career Development..., Coaching, Strong Interest..., Program Facilitation, Management, Counseling Psychology, Job Fairs, Labour Market Research, Volunteer Management, Enrichment, Interview Skills, Youth Engagement, Employee Training, Career Management, Community Development, Individual Counselling, Technology Needs..., New Hire Orientations, MBTI, Personality Assessment, Leadership Development, Volunteer Recruiting, Crisis Intervention, Adult Education, Facilitation
Education
George Brown College 2005 — 2005
Career and Work Counsellor Diploma
Ryerson University
Business Administration Diploma, Marketing
Etobicoke Collegiate Institute
Humber Valley Village
Toronto Employment & Social Services January 2010 - Present
JobStart April 2008 - December 2009
Goodwill Employment Assessment Centre April 2000 - December 2007
Skills
Job Coaching, Job Search, Mock Interviews, Job Search Strategies, Resume Writing, Career Counseling, Case Management, Case Managment, Career Development, Interview Preparation, Training, Career Assessment, Cover Letters, Workshop Development, Strong Interest..., Workshop Facilitation, Program Facilitation, Career Management, Counseling Psychology, Labour Market Research, Coaching, Enrichment, Community Outreach, Conflict Resolution, Interviews, Employee Training, Program Development, Design Workshops, Social Services, Program Evaluation, Workshops, Nonprofits, Adult Education, Staff Development, Life Skills, Personal Development, Job Fairs, Organizational..., Interview Skills, Leadership Development, Caseload Management
Education
George Brown College 1999 — 2000
Career & Work Counsellor Diploma
University of Toronto 1978 — 1982
Honours Bachelor of Science, Psychology & Anthropology
JobStart 2012 - 2012
Excel Recruitment May 2011 - October 2011
English Program in Korea 2009 - 2011
TD Canada Trust January 2008 - January 2009
Skills
Customer Service, Training, Teaching, Microsoft Office, Public Speaking, Recruiting, Coaching, Adventure Travel, Microsoft Word, Resume Writing, Human Resources, Team Building, Martial Arts, Leadership Development, Workshop Facilitation, Community Outreach, Workshops, Fundraising, General Office Skills, Mock Interviews, Interview Preparation, Job Search, Non-profits, Office Organizing, Communication, Mindfulness Based...
Education
Landmark Worldwide
Leadership and Communication
Ryerson University 2003 — 2007
Bachelor of Commerce (B.Com.), Hospitality and Tourism Management
Asian International 2009 — 2009
TESOL Certification
Toastmaster International Club
Professional Public Speaking