King Auto Group
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King Auto Group Employees
DRS Technologies, Inc. May 2011 - Present
Lane Buick GMC September 2008 - May 2011
City of Palm Bay April 2008 - September 2008
City of Melbourne November 2007 - April 2008
Lane Buick GMC October 2001 - November 2007
King Auto Group April 1995 - October 2001
Skills
Troubleshooting, Failure Analysis, Sensors, Engineering, Calibration, Root Cause Analysis, Manufacturing, Electricians, Continuous Improvement, Debugging, Software Documentation, Automotive, Test Engineering, Lean Manufacturing, Vehicles, ISO, Electrical Engineering, Mechanical Engineering, Systems Engineering, Automotive Electronics, Electronics, Microsoft Excel, Microsoft Word, Document Review, System Testing, Automotive Repair, Design for Manufacturing, Engineering Management, Program Management, Six Sigma
Education
Brevard Community College 2012 — 2014
Associate of Science (A.S.), Electrical and Electronics Engineering, 4.0
Brevard Community College 2007 — 2007
Criminal Justice Certificate (Police Academy), Criminal Justice and Corrections, 4.0
Broward Community College 1995 — 1997
Associate of Science (A.S.), Automotive Engineering Technology/Technician, 4.0
Markley Motors April 2012 - Present
King Auto Group November 2011 - April 2012
Vail Resorts May 1999 - November 2011
Skills
Customer Service, Buick, Sales, Social Media, Team Building, Strategic Planning, Microsoft Office, GMC, Automotive Leasing
Education
Colorado State University 2002 — 2010
Sociology, Criminal Justice/Law Enforcement Administration
College of Eastern Utah 1997 — 1999
Associate of Science (AS), Architectural Drafting and Architectural CAD/CADD
ARCADIS U.S. October 2014 - Present
Play It Again Sports September 2007 - April 2014
General Motors R*Works August 1996 - March 2003
King Auto Group June 1993 - June 1996
Skills
Training, Recruiting, Human Resources, Interviews, Management, Payroll, Coaching, Team Building, Employee Benefits, Sales, CRM, Customer Service
Education
Central Michigan University 1990 — 1991
Master’s Degree, Business Administration and Management, General, 4.0
Michigan State University 1985 — 1989
Bachelor's Degree, Clinical/Medical Social Work
Macy's June 2014 - Present
Pats Cafe June 2008 - September 2013
JM LEXUS September 2006 - June 2008
King Auto Group March 2002 - September 2006
Skills
Sales, Customer Service, Cash Management, Visual Merchandising, Merchandising, Retail Sales, Retail, Store Management, Loss Prevention, Cashiering, Fashion, Trend Analysis, Apparel, Store Operations, Styling
Education
Embry-Riddle Aeronautical University 1984 — 1988
Bachelor of Science (BS), Aviation/Airway Management and Operations
University of Massachusetts Boston 1982 — 1984
Associate of Arts (A.A.), Art History
Shockley Honda July 2010 - Present
King Auto Group January 2005 - June 2010
Harrisburg Toyota February 2000 - January 2005
Skills
Automotive Sales, Automobile, Fixed Operations, Vehicles, Dealer Management, Operations Management, Dealers, Automotive, Automotive Aftermarket, Profit, Sales Management, Customer Satisfaction, Sales Process, Gross Profit, Reynolds, Leadership, Customer Retention, Warranty, CRM, Inventory Management, Parts, Sales Operations, New Business Development, Retail, Management, Customer Service, Training, Direct Sales, Reynolds & Reynolds, Negotiation, Fleet Management, Marketing, Competitive Analysis, Account Management, Business Planning, Purchasing, Automotive Sales..., Cold Calling, Forecasting, Income Statement, Lead Generation, Aftersales, Tires, Budgets, Deal Closure, B2B, Recruiting, Market Planning, Wholesale, Selling Skills
Education
NADA DEALER ACADEMY 2011 2011 — 2011
General Dealer Management, General Dealer Management GDM086
NADA Dealer Academy 2011 GDM086 2011 — 2011
General Dealer Managment, Business
Salisbury University 1985 — 1989
BACHELORS, BUSINESS
King Auto Group May 2013 - Present
Fitzgerald Automalls July 2010 - Present
The Byers Group September 2008 - July 2010
Fitzgerald Automalls September 2001 - September 2008
Fitzgerald Automalls April 2001 - September 2001
Fitzgerald Automalls July 1998 - April 2001
Rosenthal Acura November 1996 - March 1998
Skills
New Business Development, Management, Marketing Strategy, Budgets, Customer Service, Negotiation, Coaching, Strategic Planning, Project Management, Marketing Communications, Automotive, Public Speaking, Sales Operations, Customer Satisfaction, Sales, Team Building, Leadership, Sales Management, Account Management
Education
University of Maryland College Park 1989 — 1993
BS
M & P Properties March 2008 - Present
KING AUTO GROUP August 2008 - November 2012
All American Auto Center May 2005 - May 2008
Bob Brown Chevrolet June 1998 - May 2005
Skills
Parts, Automotive, Vehicles, Inventory Management, Automotive Aftermarket, Automobile, Purchasing, Inventory Control, Customer Satisfaction, Customer Service, Profitability, Profit, Receiving, Logistics, Retail, Problem Solving, Operations Management, Customer Relations, Wholesale, Warehousing, Strategic Sourcing, Sales Operations, Distribution Center...
Education
Drake University 1985 — 1989
BA, Business Law, Business Science, Marketing
Dale Carnegie 1984 — 1985
N/A, Human Relations/Effective Speaking
DMACC 1984 — 1984
ASSOC., Automotive Technician
Intrado July 2012 - Present
Intrado July 2006 - July 2012
King auto group August 2005 - July 2006
McCaddon Cadillac, Buick, GMC October 2004 - October 2005
IBM March 2000 - October 2004
Skills
E911, Telecommunications, Customer Service, Requirements Analysis, Databases, Integration, SharePoint, Troubleshooting, Data Analysis, VoIP, Technical Support, Training, Performance Metrics, On-call Support, Career Development..., Expectations Management, Project Coordination, Quality Auditing, Data Quality, Mentoring, Cross-functional Team..., Team Leadership, Investigation, Organization &..., incident support, Process Improvement, Vendor Management, Telephony, Leadership
Education
University of Phoenix
Business Administration, Management and Operations
Thrive by LeVel June 2015 - Present
Dovell and Williams of Frederick May 2015 - Present
King Auto Group February 2008 - May 2015
Criswell Automotive June 2005 - February 2008
Skills
Automotive Aftermarket, Inventory Management, Automotive, Profit, Customer Retention, Sales Process, Automotive Repair, Operations Management, Customer Satisfaction, Customer Service, Reynolds & Reynolds, Automotive Parts, Wholesale, Outside Sales, Motors, Automotive Electronics, Components, Tires, Inventory, Gross Profit, Inventory Control, Sales, Purchasing, Powertrain, Reynolds
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Business
Stan's Automotive April 2012 - Present
King Auto Group January 2010 - March 2012
Mr. Fire Safety Boulder CO February 2009 - January 2010
King Buick Pontiac GMC 2008 - 2009
COMPETITION HEADS 1988 - 2003
Skills
Microsoft Office, Customer Service, Customer Relations, Problem Solving, Negotiation, Excel, Word, Sales Management, Customer Satisfaction, Automotive, Retail, Troubleshooting, Scheduling, Photoshop, Writing, Web Design, Windows, Automotive Aftermarket, Dealers, Microsoft Word, Microsoft Excel, Vehicles
Education
Front Range Community College 2008 — 2009
General Studies
Fullerton College 1986 — 2002
History & Automotive
Forest City Honda February 2006 - Present
King Auto Group February 2001 - February 2006
National Gypsum Company December 1989 - May 2000
Skills
Office Management, Customer Service, Microsoft Office, Administrative..., Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Accounts Payable, ADP Payroll, Accounts Receivable, Data Entry, Invoicing, Sales, Customer Satisfaction, Administrative..., Inventory Management, Sales Process, Team Building, Management
Education
Limestone College 1995 — 1997
Bachelor of Business Administration (B.B.A.)
King's College 1987 — 1988
Diploma, Administrative Assistant and Secretarial Science, General
King's College 1987 — 1988
Administration Diploma, Administration