Merkle Response Management Group
Industry: IT service management company
DescriptionFounded: 1983 Parent organization: Merkle Group Inc.
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Merkle Response Management Group Employees
Private Consulting April 2014 - Present
Capital One Bank, Treasury Management Services January 2011 - Present
Merkle Response Management Group 2009 - June 2011
M&T Bank 2006 - 2009
Wachovia Bank April 2005 - August 2006
Wachovia Bank May 2000 - April 2004
Wachovia Bank November 1998 - April 2000
Skills
Cash Management, Treasury Management, Treasury, Cash Flow, Treasury Services, Working Capital..., Cross Selling, Cash Flow Forecasting, Payments, ACH, Consumer Lending, Electronic Payments, Deposits, Payment Card Processing, Asset Based Lending, Payment Systems, Debit Cards, Strategic Financial..., Marketing, Banking, Portfolio Management, Commercial Banking, Loans, Financial Services, Credit, Credit Cards, Relationship Management, Financial Risk, Internet Banking, Credit Analysis, Small Business Lending, Merchant Services, Financial Institutions, Risk Management, Finance, Operational Risk..., Executive Management, Financial Analysis, Banking Relationships, Sales Management, Business Analysis, Vendor Management, Product Development
Education
University of Pittsburgh 1992 — 1995
BA, Philosophy
Frederick Military Academy 1984 — 1985
HS, Math & Science
Severna Park High School 1982 — 1984
None
Merkle Response Management Group June 2015 - Present
Re/Max Real Estate Group Martinsburg, WV March 2013 - November 2014
Hollywood Casino at Charles Town Races & Slots October 2012 - January 2013
Carey International September 2011 - July 2012
Ply Gem December 2003 - July 2011
Skills
Customer Service, Data Entry, Microsoft Word, Process Scheduler, Microsoft Excel, Outlook, Sales, Logistics
Education
Blue Ridge Community and Technical College 2012 — 2016
Associate of Science (A.S.), Business Administration and Management, General, 3.73 GPA
Merkle Response Management Group June 2012 - Present
Merkle January 2005 - June 2012
Skills
Business Development, Account Management, Analytics, Customer Retention, Customer Satisfaction, Database Marketing, Direct Marketing, Email Marketing, Leadership, Management, Professional Services, Sales, Team Leadership, CRM, Lead Generation, Marketing, Direct Mail, Integrated Marketing, Marketing Strategy
Education
Henderson State University 1987 — 1992
Resource Intelligence, Inc. March 2015 - Present
NanoLumens June 2013 - April 2014
Merkle Response Management Group November 2011 - December 2012
eCredable February 2011 - November 2011
Moneta Corporation July 2009 - November 2009
FTRANS Corp. May 2007 - October 2008
EnfoTrust Networks February 2005 - August 2006
Resource Intelligence, Inc. May 2004 - February 2005
Pentron Laboratory Technologies August 2002 - February 2004
Sevista Technologies April 2001 - September 2001
Skills
Solution Selling, Event Management, Fundraising, National Accounts, Consultative Selling, Event Planning, Non-profits, Marketing Communications, Complex Sales, Customer Relations, Key Account Development, Software Sales, Major Accounts, Marketing Strategy, Key Account Management, Writing, New Business Development, Selling, Customer Service, SaaS, Account Management, Enterprise Software, Software Industry, Management, Channel Partners, Business Development, Nonprofits, Sales Process, Strategy, B2B, Marketing, Email Marketing, Lead Generation, Sales Operations, Sales, Strategic Partnerships
Education
Miami University 1978 — 1982
B.S., Marketing
Revere High School 1975 — 1978
Cision October 2014 - Present
Vocus (A Cision Company) March 2013 - October 2014
Vocus August 2011 - March 2013
Merkle Response Management Group August 2010 - June 2011
BookHolders July 2009 - May 2010
BookHolders.com April 2008 - July 2009
Rowman & Littlefield Publishers January 2008 - May 2008
SM Theater Company August 2005 - May 2008
BookHolders.com August 2007 - April 2008
RGIS Inventory Specialists December 2003 - April 2007
Skills
Editing, Proofreading, Research, Data Entry, Facebook, Microsoft Office, Customer Service, Online Research, Public Relations, Web Content, PowerPoint, Microsoft Word, Time Management, Media Research, Blogging, Clerical Work, Copy Editing, AP Style, Data Mining, Social Media, Writing, Social Networking, Outlook, Editorial, Management, New Media, Publicity, Retail, Inventory Management, Microsoft Excel, Creative Writing, Social Media Marketing, Press Releases, Newsletters, Google Apps, Keyboarding, Clerical Duties, Word, Excel, Internet Research, Customer Relations, Photography, Search Engine..., Sewing, Media Relations, Knitting, Event Planning, Digital Photography, Boolean Searching, Salesforce.com
Education
University of Maryland College Park 2003 — 2008
Bachelor of Arts, English Language & Literature
Hagerstown Community College 2010 — 2011
Associates (coursework completed), Medical Assisting, Phlebotomy
Coursera.org
LCC,llc Consulting May 2009 - Present
Quality Park, a Cenveo Company October 2012 - June 2013
CBA Industries August 2011 - April 2012
Merkle Response Management Group August 2010 - June 2011
Direct Group North America January 2007 - April 2009
Northstar Marketing Communications Group January 2005 - January 2006
Transcontinental Direct March 2003 - March 2005
ADVO Inc. (presently Valassis Comm.) 1994 - 2004
Webcraft Technologies (Currently Quad Direct) June 1978 - March 1994
Skills
Process Improvement, Leadership, Direct Marketing, Operations Management, Start-ups, Project Management, Strategic Planning, Six Sigma, Direct Mail, Management, Account Management, Cross-functional Team..., Strategy, Manufacturing, Team Building, Budgets, Purchasing, Supply Chain, Packaging, Offset Printing, Advertising, Lean Manufacturing, Project Planning, Production Managment, Visio, Logistics, Consulting, Facilities Management, Multi-Site Operations, Engineering, Outsourcing, MS Project, Turn Around Management, Technology Integration, Inventory Control, Facilities..., Consolidation, PMBOK, Environmental Awareness, Safety, Compliance,..., Union & Non-Union
Education
Rochester Institute of Technology 1974 — 1978
BS, Mgmt & Technology
Merkle Response Management Group August 1992 - Present
Artistic Souls February 1995 - September 1999
Skills
Program Management, Sales, Management, Consulting, Troubleshooting, Account Management, Business Analysis, Cloud Computing, CRM, Marketing, Email Marketing, SQL, Project Management, Process Improvement, Vendor Management, Integration, Strategic Planning, Customer Service, Leadership, Strategy, Marketing Strategy, Team Building, Security
Education
Hagerstown Community College
Kaplan University-Hagerstown Campus
James Buchanan High School
Merkle Response Management Group July 2011 - Present
L-3 Communications February 1997 - August 2010
Administrative Office of the Courts 1997 - 2010
American Red Cross 1991 - 1992
Skills
Business Analysis, Customer Service, Process Improvement, Leadership, Visio, Program Management, Public Speaking, SharePoint, Microsoft SQL Server, Troubleshooting, Project Management, Software Documentation, Analysis, Integration, System Administration, Requirements Analysis, Technical Writing, Active Directory, ITIL, Microsoft Office, Training, SQL, Security, SDLC, Government
Education
Mountain State University 2008 — 2011
BS, Organizational Leadership
McDaniel College 1980 — 1984
Western Maryland College 1980 — 1984
Cardinal Gibbons High School 1976 — 1980
Merkle Response Management Group October 2010 - Present
Merkle Response Management Group June 2008 - December 2010
AB&C Group June 2005 - February 2008
AB&C Group 1997 - 2005
AB&C Group 1992 - 1997
AB&C Group 1991 - 1992
International Coffee Organization/Coffee Development Group 1982 - 1991
Skills
Direct Marketing, B2B, Fundraising, Market Planning, Multi-channel Marketing, Call Centers, Lead Generation, CRM, Customer Retention, Contract Negotiation, P&L Management, Marketing Management, Marketing, Strategic Partnerships, Strategy, Solution Selling, Leadership, Brand Development, Strategic Planning, Sales, Management, Budgets, Program Management, Executive Management
Education
Stanford University 1978 — 1982
BA, Economics
Merkle Response Management Group November 2013 - Present
Comfort Inn May 2011 - November 2013
Clarion Hotel and Conference Center November 2004 - November 2013
Skills
Customer Satisfaction, Hospitality, Revenue Analysis, Rooms Division, Team Building, Hospitality Industry, Customer Service, Hotels, Opening Hotels, Forecasting, Hotel Management, Event Management, Yield Management, Budgets, Front Office, Hospitality Management, Training, Resorts, Property Management...
Education
Marietta College 1991 — 1995
Bachelor's degree, Business Administration, Management and Operations
US Army January 2015 - Present
US Army July 2013 - Present
Washington Gas Energy Services April 2012 - Present
McDonalds Restaurant June 2010 - Present
Merkle Response Management Group March 2013 - July 2013
Virginia Wesleyan College October 2012 - July 2013
McDonalds Restaurant June 2012 - July 2013
Virginia Wesleyan College October 2012 - December 2012
McDonald's Corporation November 2008 - December 2012
Washington Gas Energy Services March 2012 - May 2012
Skills
Restaurant Management, Restaurants, Food Service, Cooking, Food, Franchising, Food & Beverage, ServSafe, Food Safety, Customer Service, Menu Development, Time Management, Inventory Management, Warehousing, Leadership, Office Management, Process Scheduler, Training
Education
Virginia Wesleyan College 2012 — 2013
Computer Science
Frederick Community College 2009 — 2012
Associate's degree, General STudies for right now, after FCC I plan to major in Information Technology, and Business
Frederick Community College 2009 — 2012
Associate’s degree, Information Technology
Virginia Wesleyan College
computer Science
Merkle Response Management Group September 2015 - Present
Direct Mail Processors, Inc. August 2012 - February 2015
Direct Mail Processors, Inc. June 2009 - August 2012
Duffy's, LLC. September 2006 - March 2009
The Herald-Mail September 2000 - May 2002
Skills
Windows, Windows 7, Computer Hardware, Troubleshooting, Networking, Microsoft Office, Windows Server, SQL, Active Directory, Customer Service, Help Desk Support, Project Management, Strategic Planning, Software Documentation, Microsoft Excel, HTML, Outlook, Microsoft Word, Program Management, Social Media, Public Speaking, PowerPoint, PCI DSS, VMware, Microsoft Exchange, Windows XP, Windows 8, Windows 8.1, Cisco Technologies, Watchguard, GFI, Adobe Acrobat, Photoshop, Trend Micro Anti-Virus, AVG, Vipre, Netgear, VMware vSphere, vCenter Server, VMware Workstation, ESXi, Notepad++, FTP software, Ipswitch, Terminal Services, WSUS, Software, Wireless Networking, Barracuda Spam Filter, Spiceworks
Education
Hagerstown Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Hardware/Software/Networking, GPA of 3.4
North Hagerstown High School 2005 — 2009
High School, None, Made the Honor Roll each year
Merkle Response Management Group November 2011 - Present
FedEx August 2011 - October 2011
Skills
Data Entry, Printing, Attentiveness to Detail, Error Analysis, Error Correction, Computers, Microsoft Office
Education
Hagerstown Community College
Physics
Affiliated Computer Services, Inc. 2009 - 2011
Merkle Response Management Group 2007 - 2009
Perfect Insupak Products, Inc 1998 - 2001
US Navy 1994 - 1996
US Navy 1992 - 1994
US Navy 1991 - 1992
Skills
Team Building, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Outlook, Customer Satisfaction, Team Leadership, Access
Education
Allegany College of Maryland 2003 — 2005
Associate of Science (A.S.), Computer Science
Allegany College of Maryland 2003 — 2005
Associate of Science (A.S.), Computer Science, Networking
Merkle Response Management Group March 2014 - Present
CVS Caremark Corporation December 2006 - Present
Walmart June 1996 - December 2006
Skills
HR Policies, Interviews, Inventory Management, Cash Management
Education
University of Central Oklahoma 1994 — 2006
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Seminole Junior College 1993 — 1995
Associate of Arts (AA)