P&K Research
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P&K Research Employees
P&K Research 2008 - Present
P&K Research 2006 - 2008
P&K Research 1994 - 2006
Parway Tryson Company 1988 - 1994
Audits International 1987 - 1988
Skills
Marketing Research, Sensory Evaluation, Consumer Insight, Survey Design, Quantitative Research, Online Research, Data Analysis, Project Management, Questionnaire Design, Consumer Products
Education
University of Illinois at Urbana-Champaign
Bachelor's Degree
P&K Research January 2012 - Present
SimpliCTI Software Solutions January 2002 - January 2005
Rockwell Electronic Commerce January 1996 - January 2001
Tandem Computers January 1990 - January 1996
Skills
Customer Experience, Customer Satisfaction, Call Centers, Contact Centers, Workforce Management, Customer Retention, BPO, Outsourcing, CRM, Telemarketing, Team Management, Operations Management, Team Leadership, Performance Management, Telecommunications, Vendor Management, Process Improvement, Management, Leadership, Customer Service, Service Delivery, Strategy, Telephony, Project Management, Change Management, Quality Assurance, CTI
Education
Illinois Institute of Technology 1986 — 1988
Graduate Level study in Computer Science
University of Illinois, Chicago 1978 — 1984
Bachelor's degree, Social Sciences and Psychology
Zen Shiatsu Chicago 2013 — 2014
Shiatsu, Massage Therapy, Traditional Chinese Medicine
Midwest Martial Arts 2005 — 2010
4th Degree Black Belt, Karate, KungFu, Jujitsu, Arnis, Pressure Point Systems, traditional Okinawan weapons
P&K Research May 2014 - Present
P&K Research December 2012 - May 2014
Ipsos InnoQuest January 2012 - December 2012
Synovate July 2004 - January 2012
Synovate MarketQuest July 2004 - October 2010
Synovate July 2004 - June 2005
TNS May 2002 - July 2004
Unisys March 2000 - May 2002
Skills
Analytics, Quantitative Research, Strategy, Customer Insight, Marketing Research, Segmentation, Survey Design, Primary Research, Consumer Behaviour, Questionnaire Design, Market Research, Questionnaires, Focus Groups, Advertising Research, Analysis, Data Analysis, Report Writing, Consumer Insight, Online Research, FMCG, Research Design, Business Insights, Proposal Writing, Survey Research, Qualitative Research
Education
Elmhurst College 1996 — 2000
B.S., Information Systems
P&K Research May 2013 - Present
Village Commons Bookstore August 2009 - August 2013
Skills
Graphic Design, Adobe, Acrylic Painting, Photography, Photoshop, Vector Illustration, Raster, Painting, Illustrator, Acrylic, Adobe Acrobat, Illustration, Digital Illustration
Education
Northern Illinois University 2008 — 2012
Bachelor of Fine Arts (BFA), Illustration
P&K Research 2013 - Present
P&K Research 2008 - 2013
P&K Research 1998 - 2008
Ocean Spray Cranberries September 1996 - August 1998
Ocean Spray Cranberries 1992 - 1996
Ocean Spray Cranberries 1989 - 1992
U.S. Army Natick RD&E Center October 1983 - August 1989
Skills
Consumer Insights, Sensory Research, Advanced Analytics, Product Optimization, Product Opportunity..., Product-Concept Fit, Product Renovation, Margin Enhancement, Multivariate Statistics, Predictive Modeling, Qualitative Market..., Quantitative Market..., Customer Insight, Sensory, Analytics, Consumer Behaviour, Focus Groups, R&D, Product Innovation, Product Development, Strategy, Segmentation, Quantitative, Qualitative Research, Survey Research, FMCG, Market Research, Questionnaires, Research, Primary Research, Ethnography, Questionnaire Design, Data Analysis
Education
Columbia University in the City of New York
PhD, Experimental Psychology
Columbia College (NY)
B.A., Psychology
Carbonview May 2014 - Present
Maritz Research January 2004 - May 2014
P&K Research September 2001 - January 2004
Anheuser-Busch June 2000 - June 2001
Skills
Focus Groups, Customer Insight, Marketing Research, CRM, Data Analysis, Analytics, Survey Design, Quantitative Research, Primary Research, Questionnaire Design, Advertising Research, Analysis, Segmentation, Consumer Behaviour, Survey Research
Education
Southern Illinois University, Edwardsville 2000 — 2001
MMR, Marketing Research
Southern Illinois University, Carbondale 1998 — 1999
B.S., Marketing
Northern Illinois University 1995 — 1998
P&K Research December 2014 - Present
Food Marketing Support Services, Inc August 2009 - December 2014
Emerse Research & Development July 2007 - August 2009
Unilever 1997 - 2007
Wm. Wrigley Jr Company August 1995 - June 1997
Procter & Gamble June 1994 - October 1996
Monell Chemical Senses Center 1982 - 1985
Skills
Customer Insight, Marketing Research, Qualitative Research, Consumer Behaviour, Consumer Products, FMCG, Focus Groups, Product Innovation, Market Research, Brand Equity, Segmentation, Cross-functional Team..., Shopper Marketing, Product Development, Competitive Intelligence, Food, Marketing Strategy, Market Analysis, Packaging, Strategic Planning, Consumer Insight, Quantitative Research, Strategy, Sensory Evaluation
Education
Texas Tech University
PhD, Psychology
Fort Lewis College 1977 — 1982
BA, Physiological Psychology
P&K Research trusteeNational-Louis University1999 - Present
Wyższa Szkoła Biznesu - National-Louis University 1999 - 2010
Rush North Shore Medical Center 2005 - 2009
Education
National Louis University 1980 — 1982
P&K Research August 2014 - Present
Maximus Government Admin. September 2013 - Present
JPMorgan Chase November 2011 - August 2013
Aon Hewitt May 2011 - October 2011
Radiant Research June 2002 - January 2011
Radiant Development 2002 - 2011
Skills
Microsoft Office, Excel, Word, Customer Service, Health
Education
DePaul University 2002 — 2004
Masters, Applied Professional Studies