Service Tracking Systems
Industry: Company
DescriptionFounded: 1995
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Service Tracking Systems Employees
Service Tracking Systems 1995 - Present
US Pro Parking Systems, Inc. February 1986 - July 2002
Skills
Casino, Event Management, Software Documentation, Leadership, Management, Facilities Management, Contract Negotiation, Budgets, Business Strategy, Business Development, Operations Management, Strategic Planning, Team Leadership, Income Statement, Start-ups, New Business Development, Resorts, Hotels, Sales Management, Team Building, Hospitality, Hospitality Management, Revenue Analysis, Customer Service, P&L Management, Customer Satisfaction, Executive Management, P&L
Education
Oakland University 1982 — 1986
Bachelor of Science, Computer Engineering
Macomb Community College 1980 — 1982
Associates Degree in Engineering, Engineering
IBM Global Business Services February 2015 - Present
IBM Global Business Services September 2010 - January 2015
Meadowbrook Towers Condominium K, Inc. 2008 - February 2014
Stranix Co. February 2005 - September 2010
Service Tracking Systems June 2004 - February 2005
USA Parking System December 2000 - June 2004
Faulkner Plastics Inc. of Miami 1998 - 2000
Publix Super Markets 1995 - 1999
Skills
Learning Management, Web 2.0, Risk Management, Requirements Gathering, Software Project..., Change Management, Customer Service, Management Consulting, Employee Engagement, Distance Learning, Blended Learning, Business Analysis, Requirements Analysis, System Requirements, Process Improvement, Business Process..., E-Learning, IT Strategy, Social Networking, Social Business, Educational Technology, Personal Branding, Learning, HOA, Coaching, Software Implementation, Curriculum Mapping, Technology..., Risk Assessment, Business Requirements, E-learning Development, Risk Mitigation, Technical Writing, Requirements Management, Unified Communications, Project Portfolio..., Software Requirements, Product Requirements, Leadership, Learning Management..., Project Management, Technical Support, SharePoint, Business Process, Management, Performance Improvement, Program Management, Knowledge Management, Business Transformation, Project Planning
Education
University of Florida 1996 — 2000
B.S, Mathematics
Boca Raton Community High School 1994 — 1996
Union Endicott High School 1992 — 1994
Service Tracking Systems March 2015 - Present
PT Health August 2011 - January 2014
Fred Harris & Associates April 1996 - February 2009
erieview 2005 - 2009
Detroit Heading, LLC 1996 - 2009
Skills
Customer Service, Strategic Planning, Fasteners, Microsoft Office, Automotive, Team Building, Budgets, Management, Sales Management, Continuous Improvement, Negotiation, Team Leadership, Musculoskeletal..., Human Resources, Public Speaking, Exercise Instruction, Training, Sales, Leadership, Time Management, Geriatric Rehabilitation, Coaching, New Business Development, Marketing, Microsoft Excel
Education
TriOS 2010 — 2011
PTA - Physiotherapy Assistant, Physiotherapy, With Honours
Davenport University 1993 — 1998
Business Management
Acumen Physician Solutions, LLC January 2014 - Present
EKE Services June 2008 - Present
Aperek July 2013 - January 2014
Lenovo March 2013 - July 2013
Service Tracking Systems October 2012 - July 2013
BUYSTAND. July 2012 - November 2012
EvoApp May 2011 - July 2012
EvoApp May 2011 - February 2012
Service Tracking Systems 2010 - 2012
LexisNexis October 2010 - May 2011
Skills
C#, SQL, Windows, Android, Silverlight, iPhone Development, iOS Development, Window Phone 7..., iOS development, XML, ASP.NET, Java, Visual Studio, SDLC, Microsoft SQL Server, Scrum, Software Development, .NET, Agile Methodologies, Object Oriented Design, AJAX, Tomcat, WCF, VB.NET, Web Services, ASP.NET MVC, SOA, REST, Software Design, SOAP, Database Design, Cloud Computing, Test Driven Development, Enterprise Software, Software Engineering, Web Applications, Agile Project Management, Mobile Applications, Subversion, OOP, Mobile Devices, JSON, Flex, Eclipse, Salesforce.com, SFDC Development, Objective-C, Java Enterprise Edition, XSLT, T-SQL
Education
Community College of the Air Force 1979 — 1984
80 Semester Hours, Electronic Engineering Technology
Service Tracking Systems June 2015 - Present
The Scottsdale Plaza Resort & Spa July 2011 - July 2015
American Valet June 2010 - July 2011
SMC Promotions May 2007 - November 2010
Troon Golf 2005 - 2007
Skills
Performance Management, Benefits Administration, Talent Management, Customer Service, Talent Acquisition, Account Management, Cold Calling, Team Building, Succession Planning, Deferred Compensation, Organizational..., Recruiting, Human Resources, Management, Training, Leadership, Employee Relations
Education
Arizona State University 2001 — 2003
Bachelor’s Degree, Communications
Arizona State University
Paylocity April 2014 - Present
Service Tracking Systems May 2013 - April 2014
Breakthrough Technologies July 2012 - February 2013
Northwestern University January 2011 - June 2012
HSBC February 2003 - January 2011
TransUnion March 2001 - December 2002
Idea Integration 1998 - 2001
Loyola University Chicago 1990 - 1999
Midland Business Systems 1997 - 1998
Swissotel HR 1996 - 1997
Skills
Project Management, Project Portfolio..., Business Analysis, Program Management, Training, Project Planning, Strategy, Business Process..., MS Project, Software Project..., Visio, Team Leadership, Process Improvement, Certified Scrum Master..., RUP Methodologies, CMMI, Scrum, Change Management, PMP, Agile Project Management, Organizational..., Vendor Management, SharePoint, Business Process, Integration, Software Development, Product Development, Agile Methodologies, Business Intelligence, CRM, Quality Assurance, Cross-functional Team..., Leadership, Enterprise Architecture, Enterprise Software, E-commerce, Stakeholder Management, Management, Team Management, PMO, Project Delivery, Requirements Analysis, ERP, Executive Coaching
Education
CRR Global - Organization and Relationship Systems Coaching 2013 — 2014
Organization and Relationship Systems Coaching Certification, System Dynamics
Center for Nonviolent Communication 2013 — 2014
Transformation Coaching through Compassionate Communication
Coactive Coaching Institute 2013 — 2014
Certified Coach / CTI - Agility Transformation Focus, Coaching
Agile Coaching Institute 2013 — 2013
"Coaching Agile Teams" Certification, Agility Transformation - of the enterprise, teams, individuals
Agile Coaching Institute 2013 — 2013
"Agile Coaching Integration" Workshop, Agility Transformation!
Scrum Alliance 2012 — 2012
Scrum Master Certification, Scrum / Agile
Project Management Institute
PMP Certification
Vanderbilt University
M.A., Ph.D., World Religions
University of California, Riverside
B.A., Philosophy and Latin American Studies
Innovation Partners International 2011 — 2011
Workshop, Appreciative Inquiry for Organizational Learning
Enterprise Solutions Providers, LLC June 2014 - Present
Self Employment January 2006 - June 2014
Service Tracking Systems May 2012 - April 2013
Service Tracking Systems August 2006 - May 2012
T.D. Construction Services Co. June 2003 - August 2006
Skills
Microsoft SQL Server, Customer Service, Project Management, Troubleshooting, Software Deployment, Windows Server, Network Infrastructure, Software Quality..., Computer Software..., Software Project..., Software Configuration..., Surveillance, Electronics, Hardware Installation, iOS development, windows, Windows, Networking, Software Development, Technical Support, Servers, Hardware, Software Installation, Team Building, Management
Education
Yuba College 2004 — 2005
UC Davis 2001 — 2003
General Education
Service Tracking Systems December 2011 - Present
Mary Anne Doble Doula Service July 2005 - Present
Education
Elisabeth Davis School of Midwifery 2009 — 2009
Advanced Training in Child Birth Education/Doula Care, Child Birth Education
Sonoma State University 1998 — 2001
Bachelor of Arts, Womens Studies/ Theatre