TSYS Managed Services
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TSYS Managed Services Employees
TSYS September 2014 - Present
TSYS Managed Services February 2007 - September 2014
Education
Columbus State University 2012 — 2014
Master of Business Administration (M.B.A.)
The University of Georgia 2002 — 2006
Bachelor of Science, International Affairs, Spanish
Paymetric, Inc. September 2013 - August 2015
TSYS May 2010 - August 2013
TSYS Managed Services September 2007 - May 2010
Dillards January 2006 - November 2006
Chattahoochee Valley Community College May 2004 - May 2006
Oak Manor/Pine Manor Nursing Home Inc June 2005 - November 2005
Skills
Credit Cards, Call Centers, Analysis, Business Analysis, Process Improvement, Financial Services, Client Relations Skills, Sales, Payment Card Processing, Debit Cards, Banking, Microsoft Office, Payment Systems, Retail, Recruiting, Payments, Requirements Analysis, Business Process..., Retail Banking, Quantitative Research, Qualitative Research, Ad Hoc Reporting, College Recruiting, Relationship Management, Requirements Gathering, Project Delivery, SDLC, CRM, Networking, Management
Education
Columbus State University
Bachelor of Arts (BA), Business/Corporate Communications
Smiths Station High School
Kabbage, Inc August 2015 - Present
Pink and Blue Cakery August 2010 - Present
CBS Interactive April 2014 - April 2014
TSYS Managed Services February 2004 - September 2012
September Films January 2009 - January 2009
Fashion Enterprise, Inc September 2003 - December 2003
Mid - Atlantic Financial Co July 2001 - August 2003
Skills
Customer Service, Call Center, Microsoft Office, Customer Satisfaction, Management, Finance, Policy, Microsoft Excel, Microsoft Word, PowerPoint, Training, Team Leadership, Data Entry, Coaching, Time Management, Team Building, Teamwork, Leadership, Call Centers, Acting, Modeling
Education
Columbus State University 2011 — 2012
Master's Degree, Educational Leadership, 4.0
Columbus State University 2007 — 2009
Bachelor's Degree, Sociology
Spelman College
Sociology; Management and Organization
TSYS 2013 - Present
TSYS August 2005 - July 2008
TSYS Managed Services February 2003 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Teaching, HTML, Project Management, Business Planning, Inventory Management, Technical Documentation, Technical Course..., New Hire Training, Instructional Design, Software Documentation, Employee Training, English, Program Management, Instructor-led Training, Analysis, Technical Writing, Training, Technical Training, CRM, Customer Service..., Call Centers, E-Learning, Learning Management..., Training Delivery, Banking, Coaching, Leadership, Team Building, Process Improvement, Needs Analysis, Credit Cards, Relationship Management, Risk Management, Payments
Education
American Public University System 2008 — 2012
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2005 — 2008
Bachelor's degree, Business Administration, Management and Operations
Aflac May 2014 - Present
TSYS Managed Services March 2009 - May 2014
TSYS Managed Services October 2006 - March 2009
TSYS October 2004 - October 2006
Columbus Technical College May 2002 - July 2006
TSYS Managed Services October 1998 - October 2004
Skills
Six Sigma, Performance Management, Call Center, Data Analysis, Negotiation, Customer Service, Voice of the Customer..., Customer Experience..., Customer Experience..., Customer Loyalty..., Strategic Planning, Thought Leadership, Vendor Relationships, Persuasive Presentations, Process Improvement, Recruiting, Vendor Management, Program Management, Training Delivery, Business Analysis, Call Centers, Building Business..., Leadership, Software Documentation, Instructional Design, BPO, E-Learning, Customer Experience, Management, Strategy, Team Building, Training
Education
Troy University 2001 — 2001
Masters, Science Education, Technology/Instructional Design
Columbus State University 1990 — 1997
Bachelor, Science, Health Science
JCPenney June 2013 - Present
JCPenney November 2012 - May 2013
Citizens Trust Bank July 2012 - October 2012
TSYS Managed Services May 2005 - September 2010
TSYS Output Services March 1998 - May 2005
Burnham Service Corporation January 1995 - December 1997
Nations Bank (Bank of America) July 1991 - January 1995
Malone Office Equipment July 1990 - July 1991
Sears, Roebuck and Co. November 1982 - July 1990
Skills
Credit, Customer Service, Retail, Materials Management, Analysis, Inventory, Project Management, Team Building, Coaching, Forecasting, Sales, Inventory Management, Time Management, Leadreship, Building Relationships, Credit Cards, Debit Cards, Vendor Management
Education
Columbus State University
Applied Science
Pacelli High School
TSYS Managed Services September 2005 - Present
Education
BYU 1998 — 2000
Master of Business Administration (MBA), Finance, General, 3.87
BYU 1992 — 1996
Bachelor of Science (BS), Economics, 3.84
TSYS Managed Services 2004 - Present
Xansa February 2002 - February 2004
Thoughtware June 2000 - March 2002
NIIT USA March 1997 - March 1999
CSC Consulting 1994 - 1997
Oracle 1989 - 1994
Coopers & Lybrand 1979 - 1989
Education
St. Thomas University 1972 — 1976
BA, Accounting
Ubiquity Global Services April 2015 - Present
CVS Caremark Corporation May 2012 - April 2015
Cox Communications November 2011 - March 2012
Early Warning Systems September 2011 - November 2011
Republic Services June 2011 - August 2011
Republic Media March 2010 - June 2011
TSYS Managed Services February 2006 - February 2010
American Express May 1996 - March 2006
Skills
International Relations, International Business, Excel, Modeling, Financial Analysis, Financial Reporting, Customer Relations, Customer Service, Negotiation, Conflict Resolution, Travel Planning, Financial Modeling, Budgeting, Budget Preparation, Variance Analysis, Budget Tracking, Budgets, Project Planning, Microsoft Excel, Account Management, Project Management, Strategic Planning, Program Management, Process Improvement, Forecasting, Analysis, CRM, Management, Vendor Management, Business Analysis
Education
Arizona State University 2008 — 2009
Bachelor of Science, Political Science
Arizona State University 2001 — 2005
Bachelor of Science, Global Business
TSYS Managed Services January 2006 - Present
Education
Central Arizona College 2009 — 2011
Medical Coding
BancTec March 2011 - Present
TSYS Managed Services January 2007 - April 2009
TSYS January 2007 - April 2009
Stein Mart August 2006 - April 2008
Stein Mart August 2006 - April 2008
Education
Columbus State University
Bachelor of Arts Degree, Accounting