Allstate Insurance
Industry: Insurance company
DescriptionThe Allstate Corporation is one of the largest insurance providers in the United States and one of the largest that is publicly held. The company also has personal lines insurance operations in Canada. Allstate was founded in 1931 as part of Sears, Roebuck and Co., and was spun off in 1993. Headquarters: Northfield Township, Illinois, United States CEO: Tom Wilson Revenue: 38.52 billion USD (2017) Subsidiaries: Esurance, Answer Financial,
Allstate Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Allstate Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Allstate Insurance Salaries. You can even request information on how much does Allstate Insurance pay if you want to. Learn about salaries, pros and cons of working for Allstate Insurance directly from the past employees.
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5,536 Allstate Insurance employees in database. Find out everything there's to know about Allstate Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Allstate Insurance Employees
Choice Hotels International January 2015 - Present
Merkle November 2010 - January 2015
Accenture March 2007 - October 2010
Walgreens September 2005 - March 2007
Career Education Corporation September 2001 - March 2004
Allstate Insurance June 1998 - September 2001
Skills
Information Architecture, Web Analytics, Integrated Marketing, SEM, Online Advertising, E-commerce, Email Marketing, Interactive Marketing, Social Media, Digital Strategy, PPC, Digital Media, Customer Acquisition, Paid Search, Media Planning, SEO, Digital Marketing, Usability
Education
Emory University - Goizueta Business School 2007 — 2009
MBA
University of Illinois at Urbana-Champaign
Allstate September 2014 - Present
Allstate June 2012 - September 2014
Allstate Insurance January 2010 - June 2012
Allstate Financial March 2009 - December 2009
Allstate Financial September 2008 - March 2009
Peoples Energy April 1998 - May 1999
Illinois State Lottery June 1996 - April 1998
American Express November 1993 - June 1996
Skills
Integrated Marketing, Insurance, Strategic Planning, Process Improvement, Vendor Management, Thought Leadership, Social Media, Corporate Social Media, Analytics, Cross-functional Team..., Project Management, Program Management, Strategic Communications, Management, Corporate Communications, Leadership, Social Networking, Coaching
Education
St. Lawrence University 1989 — 1992
BS, Psychology, Japanese
Fairfield University 1991 — 1991
Accounting, Media & Politics
Nanzan University 1990 — 1990
Japanese Language and Culture
Rollins College 1988 — 1989
Boeing October 2013 - Present
Boeing October 2010 - October 2013
Boeing November 2007 - October 2010
Boeing February 2007 - November 2007
Boeing August 2005 - February 2007
Self Employed Contractor February 2002 - August 2006
Scott Commercial Properties July 1999 - December 2005
Boeing August 1997 - February 2002
Allstate Insurance October 1990 - September 1993
Skills
Visio, Aerospace, Program Management, Process Improvement, MS Project, Project Management, MS Office 97-2010, Adobe Creative Suite, SharePoint, Property Management, Legal Documents, Computing, Instructional Manuals, Computer Software..., Craigslist/eBay Sales, PaintShop Pro, Microsoft Office, Systems Engineering, Microsoft Excel, Technical Writing, Engineering Management, Contract Negotiation, Management, Manufacturing, Lean Manufacturing, PowerPoint, Marketing, Photoshop, Procurement, Microsoft Project, Customer Service, Integration, Project Planning, Continuous Improvement, Aircraft, Testing
Education
Everett Community College 2012 — 2014
Edmonds Community College 2002 — 2004
Paralegal ATA
Twin Hills Church of the Nazarene June 2012 - Present
Allstate Insurance June 2008 - June 2012
Lancaster Church of the Nazarene April 2009 - April 2009
Starbucks Coffee Company July 2003 - June 2007
Tyler Lakeview Church of the Nazarene 2003 - 2004
Skills
Public Speaking, Customer Service, Youth Ministry, Leadership Development, Microsoft Office, Non-profits, Preaching, Event Planning, Teaching, PowerPoint, Team Building, Microsoft Excel, Coaching, Fundraising, Discipleship, Volunteer Management, Nonprofits, Community Outreach, Leadership
Education
Nazarene Bible College 2009 — 2012
Ministry Preparation
Eastern Nazarene College 2003 — 2006
Bachelors, Religion
Teen Mania's Honor Academy 2002 — 2003
Southern Nazarene University 1999 — 2002
Undergraduate, Religion
Ephrata Senior High School 1996 — 1999
US Cellular November 2013 - Present
Allstate Insurance August 2000 - November 2013
Motorola October 1999 - March 2000
Verizon Wireless/Ameritech Cellular August 1997 - October 1999
Sprint February 1988 - August 1997
Skills
Insurance, SDLC, Team Leadership, Leadership, Project Management, ITIL, Avaya, Management, Customer Retention, Analysis, Process Improvement, Contact Centers, Performance Management, Customer Experience, Change Management, Program Management, Business Analysis, Customer Service, Cross-functional Team..., Customer Satisfaction, Strategy, Troubleshooting, Business Process..., Training, Forecasting, Workforce Planning, Avaya Technologies
Education
Emporia State University 1982 — 1987
Marketing & Business Administration
Herington High 1979 — 1982
Allstate Insurance January 2012 - Present
Allstate September 2009 - December 2011
Allstate October 2006 - September 2009
Allstate March 2006 - September 2006
Allstate August 2002 - February 2006
Allstate July 1996 - August 2002
Skills
Property & Casualty..., Insurance, Claim, General Insurance, Claims Management, Requirements Gathering, Project Portfolio..., Process Improvement, Risk Management, Commercial Insurance, Business Analysis, Call Centers, Underwriting, Leadership, Liability
Education
Eckerd College 1998 — 2002
Bachelor's degree, 1- Business Mgmt & 2- Information Technologies
American Educational Institute 2006 — 2007
Designation, Society of Claims Law Associates
Council of Community Services January 2011 - Present
Allstate Insurance April 2009 - January 2011
Shenandoah Life Insurance Company September 2001 - July 2008
Scott Insurance July 1998 - September 2001
Skills
Insurance, Underwriting, Property & Casualty..., Life Insurance, Reinsurance, Customer Service, Team Building, Public Speaking, Marketing, Risk Management, Community Outreach, Training, Policy, Leadership, Microsoft Word, Nonprofits
Education
Elon University 1974 — 1978
BA, Human Services
Cave Spring High School
Allstate Insurance April 2010 - Present
Skills
Insurance, Litigation Management, Trials, Commercial Litigation, Appeals, Personal Injury, Civil Litigation, Claim, Litigation, Dispute Resolution, Criminal Law, Corporate Law, Real Estate
Education
University of Georgia School of Law 1979 — 1982
Doctor of Law (JD)
Emory University 1975 — 1979
BBA
Carver High School
Allstate January 2013 - Present
Allstate Insurance November 1989 - Present
AAA Michigan January 1983 - October 1989
Skills
Sales Management, Business Planning, Written & Oral..., Recruiting, Insurance, Marketing Strategy, Business Coaching, Project Management, Sales Presentations, Direct Sales, Series 6, Strategic Planning, Building Relationships, Marketing, Coaching, Sales, Training Facilitation, New Business Development, Property & Casualty..., General Insurance, Strategy, Training, Fixed Annuities, Employee Benefits, Management, Sales Process, Small Business, Term Life Insurance, Leadership, Retirement, Casualty, Commercial Insurance, Finance, Commercial Lines, Health Insurance, Casualty Insurance
Education
University of Phoenix 2004 — 2006
BS, Business Administration
Eastern Michigan University 1979 — 1982
Business Administration and Management, General
Howell High School, Howell Michigan
Allstate Insurance March 2012 - Present
Beverly Bank & Trust Company May 2008 - January 2010
Archer Daniels Midland January 2007 - August 2007
Skills
Financial Analysis, Banking, Risk Management, Underwriting, Customer Service, Microsoft Excel, Credit, Insurance, Credit Analysis, Outlook, Team Leadership, Microsoft Office, Loans, Budgets, Process Improvement, Property & Casualty..., Analysis, Finance, Claim, Property Damage, Negotiation, Subrogation, Claim Investigation, Training, Team Building, Claims Handling, Property Claims, Claims Resolution, Xactimate, Homeowners, PowerPoint, General Insurance, Adjusters, Adjustments, Leadership, Sales
Education
Eastern Illinois University 2007 — 2011
Bachelor of Arts (B.A.), Political Science/Pre-Law
Allstate December 2013 - Present
Allstate May 2012 - Present
Allstate February 2011 - May 2012
Allstate May 2010 - February 2011
Allstate Insurance October 2009 - May 2010
Allstate Insurance 2007 - October 2009
Allstate 2005 - 2007
Allstate 2003 - 2005
Allstate 2003 - 2003
Bankers Insurance 2000 - 2003
Skills
Project and Claims..., Problem Analysis and..., Time Management and..., Ethical and Positive in..., Demonstrates Strong..., Excellent verbal and..., Claims Management, Program Management, Time Management, Risk Management, Communication, Management, Commercial Insurance, Insurance, Nature, Ethics, Claim, Strategic Planning, Goal Setting, Property & Casualty..., Change Management, Liability, Liability Analysis, General Insurance, Casualty, Underwriting, Property Damage, Call Centers, Claim Investigation, Legal Liability, Project Management, Strategy, Training, Reinsurance, Business Process..., Leadership, Subrogation, Umbrella Insurance, Health Insurance, Professional Liability, Claims Resolution, Workers Compensation, Term Life Insurance, Disability Insurance, Employee Benefits, Life Insurance, Employee Training, Casualty Insurance
Education
Rochville University 2002 — 2004
Bachelor of Arts, Business Management
Emory University 1992 — 1994
English
Allstate October 2014 - Present
Allstate Insurance January 2011 - October 2014
Allstate September 2009 - December 2010
Allstate June 2007 - August 2009
PCA October 2005 - May 2007
Skills
Windows, SAP BW, Financial Analysis, Analysis, Cash Flow, Finance
Education
Elmhurst College 2003 — 2007
Bachelors of Science, Finance
Regions Financial Corporation April 2013 - Present
Allstate Insurance June 2010 - April 2013
Trillium Trading, LLC October 2007 - February 2009
Waddell & Reed 2006 - 2007
Skills
Equities, Derivatives, Options, Trading, Investments, Securities, Bonds, Commodity Markets, Financial Modeling, Microsoft Excel
Education
Emory University 2003 — 2007
B.A., Economics
Entertainment Earth, Inc. August 2015 - Present
Citrix September 2014 - Present
Simply Grace May 2014 - Present
Citrix October 2012 - September 2014
Citrix Systems October 2006 - October 2012
Move.com April 2003 - September 2006
NovaStor Corporation February 2001 - March 2003
Chaparral Network Storage (now Dot Hill) October 1998 - January 2001
Allstate Insurance September 1991 - 1998
Skills
Strategic Communications, Communications Planning, Weight Loss Coaching, Salesforce.com, Sales Operations, Wellness Coaching, Training, Sales Process, Sales, Lead Generation, SaaS, Project Management, Sales Enablement, Business Development, Program Management, Cloud Computing, Event Management, Organizational..., Enterprise Software, Sales Management, Team Building, Email Marketing, Marketing, Strategic Partnerships, Customer Retention, Marketing Strategy, Employee Training, Leadership Development, Virtual Events, Strategic Leadership, Organizational..., Campaign Strategies, Account Management, Contract Negotiation, Solution Selling, Sales & Marketing..., Campaign Management, Revenue Recognition, Dashboard Metrics, Strategic Data Analysis, Online Services, Strategic Planning
Education
Fielding Graduate University 2008 — 2010
MA, Organization Management and Development
Principia College 1987 — 1991
BA, English
American Family Insurance May 2014 - Present
Valiant Enterprises January 2013 - January 2014
Allstate Insurance October 2007 - December 2012
Stark Company Realtors December 2000 - June 2007
Skills
Claim, Claims Management, Training, General Insurance, Property Damage, Casualty, Insurance, Subrogation, Team Building, Organizational Behavior, Process Improvement, Office Administration, Fundraising, Miniatures, Acrylic Painting, Craft, Real Estate, Property Management, Accounting, Scaled Terrain..., Custom Model..., Job Aid Development
Education
Edgewood College 2010 — 2014
Organizational Behavior and Leadership, Industrial and Organizational Psychology
Madison Area Technical College
Associate of Arts and Sciences (AAS), Accounting
Allstate January 2010 - Present
Allstate Insurance February 2007 - December 2009
Allstate Insurance Co December 2001 - February 2007
Allstate Insurance August 2000 - December 2001
Skills
Integration, Systems Analysis, DB2, Requirements Analysis, SDLC, Enterprise Architecture, Requirements Gathering, Databases, COBOL, Solution Architecture, SOA, IT Strategy, Data Warehousing, IT Management, Mainframe, Insurance, Application Architecture, TIBCO, EAI, SharePoint, PMO, Visio, Architecture, TIBCO iProcess, IBM Mainframe, Waterfall, JCL, CICS, Data Integration, Business Objects, Websphere, Business Requirements, Enterprise Software, ITIL, Data Modeling, ETL, Software Project...
Education
Elmhurst College 1996 — 1999
BS, Information Systems
Allstate Insurance July 1998 - Present
Enterprise Rent-A-Car 1993 - 1998
Skills
Property & Casualty..., Life Insurance, Term Life Insurance, Insurance, Umbrella Insurance, Fixed Annuities, Casualty, Commercial Insurance, General Insurance, Disability Insurance, Health Insurance, Long-term Care, Homeowners, Whole Life, Agents, Liability, Licensed Property, Series 63, Series 6, 401k, Motorcycle, Universal Life, Mutual Funds, Renters, Financial Planners, Financial Services, IRAs, Boat, Cold Calling, Sales, Licensed Life, Sales Presentations, Sales Management, Commercial Lines, Retirement Planning, Retirement, Professional Liability, Leadership, Sales Process, Customer Satisfaction, Selling Skills, Selling, Succession Planning, Strategic Financial..., Customer Retention, Small Business, Team Leadership, Strategic Consulting, Generating Revenue, Strategic Planning
Education
Ferris State University 1988 — 1993
BS, Business Management
Allstate Insurance June 2014 - Present
Allstate Insurance August 2013 - January 2014
Allstate Insurance July 2009 - August 2013
Nicor Gas July 2007 - July 2009
Illinois Mortgage Funding July 2005 - July 2007
Skills
Development Strategy, Tactical Sales Planning, Sales Process..., Building Customer..., Customer Service, Customer Retention, Long-term Customer..., Profit Maximization, Drive to Succeed, Customer Satisfaction, Customer Experience, Insurance, Licensed to Sell..., Ethical Leadership, Result Oriented, Achieving Results, Goal Oriented, Best Practices, Award Winner, Direct Sales, Property & Casualty..., Cross Selling, Bilingual Proficiency, Spanish-English, Nextstep, Driving Sales..., Leadership Development, Strategic Communications, Sales Management, Competitive Strategies, Cold Calling, Team Mentoring, Production Enhancement, Mortgage Servicing, Mortgage Lending, Quote Preparation, General Insurance, Umbrella Insurance, Call Centers, Homeowners, Term Life Insurance, Casualty, Management, Fixed Annuities, Health Insurance, Underwriting, Commercial Insurance, Whole Life, Leadership, Casualty Insurance
Education
Elgin Community College
Ocean Blue Vacations June 2013 - Present
Allstate Insurance October 2011 - August 2013
Allstate July 1996 - October 2011
J Crew July 1990 - June 1995
Skills
Management, Coverage Disputes, Coaching Staff, Customer Satisfaction, Microsoft Office, Community Banking, Insurance Adjusting, Casualty Claims, Interviews, Performance Reviews, Teamwork, Train New Employees, Vacation planner, Organization, Travel Planning, Leisure Travel, Travel Agency, Cruises, Tourism, Property & Casualty..., Call Centers, Subrogation, Liability, Liability Analysis, Claim Investigation, Adjusters, Property Damage, Claims Handling, Claims Resolution, Claims Investigations, Casualty, Commercial Lines, Claims Management, Casualty Insurance, Coaching
Education
Excelsior College
Bachelor of Science (BS), Sociology
Watauga High
Allstate Insurance July 2007 - Present
Allstate Insurance Company July 2003 - July 2007
Allstate December 2000 - July 2007
Skills
Change Management, Leadership, Insurance, Leadership Development, Training, Call Center, Onboarding, Customer Experience, Call Centers, Casualty, Property & Casualty..., Project Management, Claim, Workshop Facilitation, Risk Management, Team Leadership, Coaching, Strategy, Customer Satisfaction, Commercial Insurance, Management, Employee Engagement, Professional Liability, Business Process..., General Insurance, Team Building, Legal Liability, Claims Management, Property Damage, Subrogation, Claim Investigation
Education
Eckerd College 1998 — 2000
B.A. Management, Organizational Studies
St.Petersburg College 1980 — 1982
AA, Mass Communications
Gibbs High School 1976 — 1980
Allstate Insurance May 2013 - Present
Sears Holdings Corporation October 2011 - May 2013
Parkview High School August 2012 - November 2012
Strategic Fundraising August 2010 - October 2011
129th Legislative District Committee June 2008 - August 2010
Missouri House of Representatives January 2008 - May 2008
Skills
Sales, Customer Service, Leadership, Fundraising, Public Speaking, Event Management, Teaching, Education, Door to Door, Marketing, Government, Advertising, Microsoft Excel, Access, Social Media, Training, Social Networking, Nonprofits, Event Planning
Education
Evangel University 2010 — 2012
Master's degree, Secondary Education and Teaching, 3.97 GPA
Missouri Southern State University 2005 — 2010
Bachelor of Science (B.S.), Political Science
Allstate Insurance September 1987 - Present
Skills
Property & Casualty..., General Insurance, Insurance, Casualty, Liability, Claim, Legal Liability, Claims Management, Umbrella Insurance, Commercial Lines, Professional Liability, Property Damage, Subrogation, Liability Analysis, Claim Investigation, Casualty Insurance, Management, Commercial Insurance
Education
Edinboro University of Pennsylvania 1978 — 1982
BA, Criminal Justice/Sociology
Nationwide Insurance February 2015 - Present
Allstate Insurance October 2010 - February 2015
Allstate Insurance January 2010 - October 2010
NBTY November 2008 - January 2010
Skills
Estimating, Property & Casualty..., Automotive, CCC Pathways, Audatex, CCC One, I-CAR Platinum, ASE Certified, Appraising, Adjusters, Liability Analysis, Microsoft Office, Licensed Appraiser, Mechanics, I-CAR Gold Professional, Customer Service, Automotive Repair, Automobile Accidents, Automobile Liability, Mitchell OnDemand, Bodywork
Education
Farmingdale State University of New York 2004 — 2008
Bachelors of Science, Business Management/Automotive Technology
Unmistakably Herb [www.unmistakablyherb.com] June 2014 - Present
Allstate Insurance 2013 - 2014
State Farm 2013 - 2013
Western & Southern Life 2012 - 2013
New York Life Insurance Company 2009 - 2012
Aflac 2007 - 2008
Skills
Leadership, Social Networking, Public Speaking, Team Building, Coaching, Networking, Strategic Planning, Event Planning, Blogging, Account Management, Social Media, New Business Development, Mentoring, Sales Management, Writing, Advocacy, Building Strong...
Education
Emory University - Goizueta Business School 1987 — 1989
MBA, Management
University of Chicago 1982 — 1985
Bachelor's Degree, Economic
Hollywood Hills HS 1977 — 1981
1981, General Studies
Decon7 Systems & Desert Mountain ColdFire April 2014 - Present
AVL Systems Design. September 2011 - April 2014
Allstate Insurance September 2007 - September 2011
Bridgestone Golf January 2000 - September 2007
Skills
Customer Experience, Customer Service, Account Management, Sales Operations, Sales, Sales Management, Training, Selling, New Business Development, Cold Calling, B2B, Direct Sales, Product Development, Sales Presentations, Marketing
Education
Erie Community College
Plano Community January 2005 - Present
Alliance iCommunications Inc. May 2014 - August 2015
International Student Foundation February 2011 - December 2013
Allstate Insurance 2004 - 2008
Kaplan Professional Education (Australia) 2003 - 2004
CompUSA 1994 - 2000
Skills
Public Speaking, Nonprofits, Strategic Planning, Change Management, Coaching, Leadership, Business Development, Event Planning, Leadership Development, Community Outreach, Team Building, Program Management, Fundraising, Employee Training, Volunteer Management, Customer Service, Sales, Non-profits, Training, Public Relations, Process Improvement, Marketing, Management
Education
The University of Western Ontario 1985 — 1988
Bachelor of Arts, Psychology
Fanshawe College
Diploma, Human Resource Management
Leadership Plano
Aegis Living September 2010 - Present
Allstate Insurance September 2007 - July 2008
Skills
Healthcare Management, Healthcare, Medicare, Elder Care, Home Care, Hospitals, HIPAA, Medical Terminology, Managed Care, Customer Service, Data Entry, Budgets, Long-term Care, Team Building, Employee Relations, Process Scheduler, Human Resources, Medical Records
Education
Western Governors University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western Washington University 2008 — 2010
Bachelor's degree, Human Resources Management/Personnel Administration, General
Everett Community College 2006 — 2008
Associate's degree, Business Administration and Management, General
Greenway Adjusting Services 2007 - Present
NCA Group 2008 - 2011
Insurance Claims Adjusters, Inc 2004 - 2011
Eagle Adjusting Services 2007 - 2008
Allstate Insurance October 2001 - September 2004
Centex September 1998 - September 2000
Skills
Adjustments, Claim, Property Damage, Claims Handling, Insurance Adjusting, Property Claims, Xactimate
Education
Old Dominion University - College of Business and Public Administration 2014 — 2016
BSBA, Accounting and Business/Management
Northern Virginia Community College 2001 — 2004
Tidewater Community College 1998 — 2001
Eastern Shore Community College 1991 — 1996
Allstate January 2014 - Present
Allstate October 2011 - January 2014
Allstate March 2011 - October 2011
Allstate Insurance Company 2008 - March 2011
Allstate Insurance 2002 - 2008
W.W. Grainger 2001 - 2002
SBC 1997 - 2001
Skills
Avaya, ITIL, SDLC, Vendor Management, VoIP, Process Improvement, Data Center, Disaster Recovery, IT Strategy, Call Center, Cisco Technologies
Education
Eastern Illinois University 1995 — 1997
BA, Speech Communications
Western Illinois University 1993 — 1995
Communications
PartyLite Gifts March 1997 - Present
Allstate Insurance May 1995 - June 1999
Education
Sno-Isle Vocational Tech College 1988 — 1989
Business Development, Computer Science, Accounting
Everett Community College
DSD Insurance January 2008 - Present
Allstate Insurance June 1996 - January 2008
Skills
Insurance Planning, Commercial Insurance, General Insurance, Insurance Claims, Risk Management, Risk Management..., Personal Insurance, Business Management, Management Consulting, Executive Coaching, Financial Coaching, Entrepreneur, Entrepreneurial..., Life Insurance, Workers Compensation, Professional Liability, Insurance, Coaching, Small Business, Umbrella, Employee Benefits, Management, Liability, Legal Liability, Umbrella Insurance, Financial Planners, Team Building, Financial Risk, Financial Services, Sales, Fixed Annuities, Property & Casualty..., Training, Entrepreneurship, Term Life Insurance, Long-term Care, Investments
Education
University of Alabama 2002 — 2006
Master's Degree, Family Financial Planning and Counseling
Faulkner University 1999 — 2001
Bachelor of Science, HR Management
Gadsden State Community College 1995 — 1998
Associate in Applied Science, Marketing
Saks High School
Allstate Insurance August 2012 - Present
Skills
Life Insurance, Property & Casualty..., Term Life Insurance, Insurance, Health Insurance, Disability Insurance, Commercial Insurance, Recruiting, Umbrella Insurance, Sales, Casualty, Small Business, General Insurance, Fixed Annuities, Employee Benefits, Liability, Universal Life, Renters, Leadership, Whole Life, Underwriting, Homeowners, Commercial Lines, Legal Liability, Long-term Care, Workers Compensation, Professional Liability, Accident, Long Term Care Insurance, Claim
Education
Edinboro University of Pennsylvania 1997 — 2001
Bachelor's degree, Education
Campbell Avenue Insurance Agency June 2011 - Present
Allstate Insurance March 2003 - May 2011
BellSouth (Birmingham, AL) / Auto Loan Adjusters (Houston, TX) 1982 - 1997
Skills
Commercial Insurance, Professional Liability, Commercial Auto, Property & Casualty..., Flood Insurance, Umbrella, Umbrella Insurance, Employee Benefits, Commercial Vehicle, Life Insurance, General Insurance, Claim, Insurance, Term Life Insurance, Liability, Health Insurance
Education
Faulkner University
Bachelor of Science with Honors, Criminal Justice
Samford University
Psychology, Human Resources
University of Alabama at Birmingham
Undergraduate
Singularity University August 2014 - Present
San Mateo County Transit District (IntelliBridge) February 2014 - August 2014
Puget Sound Energy June 2008 - July 2013
Allstate Insurance May 2002 - April 2006
Vitesse Semiconductor May 1999 - August 2001
Skills
Administrative..., Outlook, Legal Research, Legal Writing, Office Management, Microsoft Office, Software Documentation, Microsoft Excel, Access, PowerPoint, Customer Service, Adobe Acrobat, Microsoft Word, Event Planning, Westlaw, PeopleSoft Financial, Electronic Data...
Education
Edmonds Community College 2011 — 2013
Advanced Paralegal Certificate, Paralegal Studies
Notre Dame de Namur University 1995 — 1998
B.S., Business Management
Allstate May 2012 - Present
Allstate Insurance 1987 - Present
Skills
Property & Casualty..., Insurance, Sales, Instructor-led Training, Coaching, Process Consulting, Consulting, Adult Education, Educational Technology, Training, Life Insurance, Leadership, Team Building, Customer Retention, Casualty, Term Life Insurance, Process Improvement, Claims Management, General Insurance, Direct Sales, Universal Life, Commercial Insurance, Umbrella Insurance, Fixed Annuities, Casualty Insurance
Education
Elizabethtown College
Bachelor of Science (BS), Business Administration
H & M Insurance January 2007 - Present
State Farm Insurance September 1995 - January 2002
Allstate Insurance June 1991 - June 1995
Farmers Insurance September 1989 - April 1991
Skills
Commitment to Customer..., Claims Management, Organizational..., Highly detail oriented, Database Administration, Marketing Strategy, Friendly Personality, Compassion, Highly motivated..., Analytics, Computer Proficiency, Customer Satisfaction, Volunteering, Passion for Helping..., Passionate about work, Customer Service, Term Life Insurance, Claim, Insurance, Employee Benefits, Fixed Annuities
Education
Edmonds Community College 1990 — 1991
Business
Edmonds Senior High. Edmonds, WA 1985 — 1988
Business Administration and Management, General
Insurance Depot November 2009 - Present
Allstate Insurance November 2001 - November 2006
Software Architects 1996 - 2000
State Farm 1994 - 1996
Skills
Commercial Insurance
Education
Eastern Illinois University 1984 — 1988
B.S., Accounting and Computer Management
Wirtz Beverage Group May 2007 - Present
CENTIV SERVICES INC January 2006 - Present
Edge Reports September 2000 - July 2003
Allstate Insurance January 1989 - January 1994
Education
Elgin Community College 1998 — 2000
AAS, Graphic Design
Wheeling High School 1974 — 1978
Business
Lackey Saunders Insurance/ Towne Insurance June 2007 - Present
Allstate Insurance 2004 - 2007
Acceptance Insurance 2000 - 2004
Skills
Insurance, Management, Property, Property & Casualty,..., Claim, General Insurance, Underwriting, Life Insurance, Property, Casualty Insurance, Commercial Insurance, Legal Liability, Umbrella Insurance, Customer Service, Sales, Leadership, Training, Strategic Planning, Account Management, Brokers
Education
Excelsior College 2015 — 2016
Master's of Science in Business, Management
Excelsior College 2014 — 2015
Bachelor's of Science: Risk Management and Insurance, Risk Management and Insurance
Menchville High 1992 — 1996
Diploma
Marsh Insurance and Financial March 2015 - Present
Music by Laz January 2012 - Present
A Night To Remember Entertainment January 2000 - Present
Allstate Insurance October 2014 - March 2015
Nationwide Insurance February 2011 - September 2014
State Farm Insurance March 2010 - February 2011
NFM 2004 - 2006
Zales 1999 - 2002
Zales 1999 - 2002
Zales 1999 - 2002
Skills
Umbrella, General Liability, Insurance, Property & Casualty..., Term Life Insurance, Universal Life, Whole Life, Commercial Insurance, Homeowners, Health Insurance, Life Insurance, Inland Marine, Umbrella Insurance, Flood Insurance, Liability, Renters, Legal Liability, Licensed Property &..., Professional Liability, Workers Compensation, Retirement Planning, Underwriting, Retirement, Fixed Annuities, Small Business, Motorcycle, Property, Disability Insurance, Employment Practices..., Long-term Care, Sales, Claim, Agents, Brokers, RV
Education
Essex Community College 1993 — 1994
Business Administration and Management, General and Psychology
Joppatowne High School 1989 — 1993
Diploma and Certificate of Merrit
Verizon Wireless 2012 - Present
Allstate Insurance 2005 - 2011
Education
Everest University-Tampa 2011 — 2013
Westwood College-Denver South
Carolina Living Realty December 2005 - Present
Universal Construction & Renovation 2010 - 2011
Paragon Management Group June 2001 - December 2009
Majestic Management / Optical Datacom September 2000 - December 2001
Schindler Elevator Corporation December 1998 - April 2000
RM Engineered Products 1998 - 1999
Allstate Insurance 1987 - 1992
Skills
Training, Process Improvement
Education
Regent University 1992 — 1996
MA, Counseling
Emory and Henry College 1983 — 1987
BA, Business Administration
Lord Botetourt High School
Kentucky Insurance & Investment Group January 2009 - Present
Allstate Insurance April 2004 - June 2010
Dawahares February 2003 - April 2004
Avado Brands May 1998 - April 2004
Skills
Customer Service, Insurance, Sales, Management, Investments, Networking, Microsoft Excel, Health Insurance, Microsoft Word, Workers Compensation, Team Building, Coaching, Strategic Planning, Microsoft Office, Budget, Negotiation, Employee Benefits, New Business Development, Commercial Lines, Term Life Insurance, Commercial Insurance
Education
Eastern Kentucky University 1998 — 2003
Bachelor of Science, Apparel Design & Merchandising
Allstate Insurance, The Golden Insurance Group June 2015 - Present
Discover Financial Services April 2014 - November 2014
Allstate Insurance March 2009 - April 2014
Discover Financial Services 2014 - 2014
Allstate Financial April 2008 - March 2009
Allstate Insurance March 2002 - February 2008
Accenture February 1999 - September 2001
Andersen Consulting February 1998 - February 1999
CARA Corporation January 1997 - February 1998
Skills
Leadership, Change Management, Start-ups, Human Resources, Insurance, Property & Casualty..., Life Insurance, General Insurance, Process Improvement, Leadership Development, Health Insurance, Training, Business Process...
Education
Georgia State University 1995 — 1996
MS, Human Resource Development
Emory University 1991 — 1995
BA, Religion
Younique Products August 2015 - Present
Haggen, Inc. February 2015 - Present
Allstate Insurance Company March 2015 - Present
Allstate Insurance August 2004 - March 2015
Allstate 2003 - March 2015
Albertsons 2005 - February 2015
Albertsons May 2000 - February 2015
Mary Kay Inc. October 2012 - January 2014
Paint Sundries Solutions, Inc. 1990 - 1995
Skills
Healthcare, Problem Solving, Administration, System Administration, Public Speaking, Strategic Planning, Event Planning, Event Management, Outlook, Marketing Strategy, Microsoft Word, Team Building, Public Relations, Program Management, Data Entry, Account Management, Coaching, Budgets, Sales Management, Team Leadership, Medical Terminology, Customer Satisfaction, Social Networking, Leadership, Sales, Marketing
Education
Edmonds Community College 1988 — 1990
AA Business Management, Business Administration and Management, General
Juanita High School 1985 — 1988
High School Diploma, Basic education
Allstate Insurance May 2013 - Present
Wells Fargo 2014 - 2015
Skills
Insurance, Sales
Education
El Paso Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.)
BMC Software May 2015 - Present
BMC Software April 2013 - April 2015
BMC Software August 2012 - April 2015
BMC Software October 2010 - August 2012
Compuware June 2008 - September 2010
Allstate Insurance April 2005 - June 2008
Liberated Films, LLC 2006 - 2008
Allstate Insurance May 2002 - April 2005
Ferris State University August 2002 - May 2004
Ferris State University January 2001 - December 2002
Skills
Cloud Computing, Data Center, Enterprise Software, ITIL, Virtualization, IT Service Management, VMware, Unix, Enterprise Architecture, Application Performance..., Servers, Performance Tuning, Windows, Architecture, Linux, New Technology..., Active Directory, BMC Patrol, Pre-sales, Storage, Mac OS X, Capacity Planning, Solution Selling, SaaS, PHP, MySQL, Flash, TCP/IP, Integration, Solution Architecture, Manage Client..., Innovation, Mobile Applications, Citrix Metaframe, Business Service..., Networking, BladeLogic, Cloud Lifecycle..., Sales Engineering, Network Engineering, System Administration, Management, Mobile, Mobile Devices
Education
Northwestern University 2008 — 2010
M.S., Information Technology, 3.904
Ferris State University
B.S., Computer Networks and Systems
Allstate Insurance October 2003 - Present
American Express Business Travel 1997 - September 2003
Skills
Insurance, Property & Casualty..., Analysis, Customer Service, Life Insurance, Strategic Financial..., Underwriting, Casualty, Commercial Insurance, General Insurance, Claim, Finance, Employee Benefits, Negotiation, Budgets, Internal Controls, Retirement Planning, Brokers, Financial Services, Marketing, Pricing, Business Process..., Financial Planners, Umbrella Insurance, Casualty Insurance, Investments, Retirement, Professional Liability, Series 7, Mutual Funds, Property, Liability, Universal Life, Small Business, Sales Management, Business Analysis, Term Life Insurance, Team Building, Long-term Care, Series 63, FINRA, New Business Development, Account Management, Management, Customer Retention, Leadership, Workers Compensation, Claims Management, Sales, Disability Insurance
Education
Eastern Illinois University 1987 — 1989
B.S. Business, Finance
Chicago Network Leaders in Operations & Customer Service 2015 - Present
U.S. Cellular 2014 - Present
U.S. Cellular 2011 - 2014
Avon Products 2006 - 2011
Avon Products 2001 - 2006
BlueMeteor, Inc. 2000 - 2001
Allstate Insurance 1997 - 2000
Skills
Cross-functional Team..., Leadership, Management, Strategy, Call Centers, CRM, Program Management, Outsourcing, Process Improvement, Team Leadership, Team Building, Change Management, Performance Management, Vendor Management, Sales Operations, Customer Satisfaction, Business Development, Business Planning, Operations Management, Customer Experience, Sales, Customer Retention, Sales Process, Employee Engagement, Recruiting, Training, Telecommunications, Sales Management, Marketing, Budgets, Retail, Direct Sales, Forecasting, Customer Service, Strategic Planning, Time Management, Quality Assurance, SDLC, Entrepreneurship, Service Delivery, Project Management, Operational Planning, Business Analysis, Client Relations, Client Services, Client Presentation, Public Speaking
Education
Elmhurst College
Bachelor’s Degree, Marketing
Call Center Institute Advisory Committee (CIAC)
Certified Strategic Leader
Olenick & Associates June 2010 - Present
Allstate Insurance March 2003 - June 2010
Allstate March 1994 - March 2003
Automated Concepts Inc. May 1984 - March 1994
Sentry Data Incorporated, Mount Prospect IL November 1981 - May 1984
MEDICUS Systems November 1979 - November 1981
Skills
SDLC, PMO, IT Strategy, Business Analysis, Vendor Management, Software Project..., Enterprise Architecture, PMP, Program Management, Requirements Analysis, Process Improvement, Requirements Gathering, Change Management, SharePoint, Project Management, Visio, Data Warehousing, Resource Management, Systems Analysis, Integration, Management Consulting, Project Portfolio..., MS Project, Business Process..., CRM, ITIL, Enterprise Software, Risk Management, Quality Assurance, Microsoft Project
Education
Ferris State University
BS Accounting
Ferris State University
BS Business Data Processing, Computer Science
Keller Graduate School of Management
MBA (with distinction), with focus in Project Management
Total Label USA May 2015 - Present
PSAV September 2011 - April 2015
Brown Printing Company September 2010 - September 2011
Brown Printing Company November 2009 - September 2010
Brown Printing Company July 2008 - November 2009
Brown Printing Company September 2006 - June 2008
Brown Printing Company November 2000 - September 2006
Pella Corporation August 1999 - November 2000
Clariant Corporation August 1992 - August 1999
Allstate Insurance January 1990 - August 1992
Skills
Organizational..., Plant Management, P&L Management, Budgeting, Operations Management, Leadership Development, Change Management, Lean Manufacturing, Safety Management, Logistics Management, Performance Metrics, Fulfillment Operations, Inventory Management, Warehouse Management, Distribution Management, Employee Relations, Customer Service, Transportation..., Outlook, Excel, Word, PowerPoint, MS Project, Visio, OneNote, SAP, WMS, ISO, Team Building, Kaizen, Kanban, KPI, Budgets, Supply Chain Management, Continuous Improvement, Sales, Leadership, Process Improvement, Purchasing, Management, Fulfillment Services, Distributed Team..., Key Performance..., Safety Management...
Education
Milwaukee School of Engineering
Lean Leader Certification
McHenry County College
Operations Management Certification
McHenry County College
OSHA 10-Hour Voluntary Compliance
Northern Illinois University
OSHA 7005: Industrial Warehouse Safety
Elgin Community College
OSHA 501: Train the Trainer for General Industry
Development Dimensions International
Interaction Management Program
GLOBO Language Solutions September 2015 - Present
Texas Children's Hospital December 2006 - Present
Contractor for LanguageLine Solutions May 2010 - August 2015
Allstate Insurance May 2002 - February 2005
El Paso Fire Department December 1986 - June 2001
Skills
Social Services, Case Management, Crisis Intervention, Healthcare, Community Outreach, Hospitals, Medical Terminology, Simultaneous..., Consecutive..., Emergency Management, Hazmat training, Property & Casualty..., Life Insurance, Customer Service, Public Health, CPR Certified, Government, Disaster Response
Education
El Paso Community College
Allstate Insurance May 2014 - September 2014
Allstate January 2014 - May 2014
Telerx August 2013 - December 2013
Cape Fear Valley Health System January 2013 - May 2013
Food Lion July 2008 - May 2013
Lowe's Home Improvement May 2010 - August 2010
Charles W. Chestnut Library January 2010 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Marketing, Time Management, Strategy, Customer Satisfaction, Team Building, Insurance, Data Analysis, Leadership, Outlook, Strategic Planning, Management, Access, Sales, Analysis
Education
Pfeiffer University 2014 — 2017
Joint MBA\MHA, Joint Master's in Business Administration and Healthcare Administration
Fayetteville State University 2009 — 2013
Bachelor of Science (B.S.), Business Administration
Allstate Insurance Agency PrincipalAllstate1979 - Present
Unigard Insurance 2001 - 2003
Education
Edmonds Community College
Allstate January 2013 - Present
Allstate Insurance January 2004 - June 2012
Allstate June 1998 - January 2004
Skills
Umbrella Insurance, Insurance, Commercial Insurance, Liability, Life Insurance, Professional Liability, Disability Insurance, Health Insurance, Workers Compensation, Employee Benefits, Risk Management, Small Business
Education
Faulkner University 1995 — 1997
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pensacola State College 1993 — 1996
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.9
William B Andersen LLC June 2006 - September 2013
Allstate Insurance June 2006 - September 2013
Dataflex Corp 1986 - 1995
Skills
Customer Service, Sales, Account Management, Strategic Planning, Coaching, Property & Casualty..., Management, Microsoft Word, Insurance, Microsoft Office, General Insurance, Life Insurance
Education
Fairleigh Dickinson University
Allstate Insurance 2013 - Present
Education
Fashion Institute of Design & Merchandising
Interior Design
Roosevelt University August 2013 - Present
Target January 2010 - July 2013
Allstate Insurance November 2009 - July 2010
US Army May 2001 - May 2004
Skills
Retail, Customer Service, Hiring, Customer Relations, Team Leadership, Team Building, Team Management, Training & Development, Strategic Planning, Microsoft Office, Military Experience, Bilingual-English/Spanis..., Analysis, Leadership
Education
Roosevelt University 2013 — 2015
Master of Business Administration (MBA)
University of Illinois at Chicago 2005 — 2007
Bachelor
Elgin Community College 2000 — 2004
Associate Degree
Allstate January 2012 - Present
Allstate Insurance January 2010 - December 2011
EDS Corporation October 1997 - April 2000
Skills
Process Improvement, Schedules, Unix, HPSM, Veritas, Wintel, Job Running, Break Fix, Computer Systems..., Problem Solving, Disaster Recovery, Integration Testing, MS Project, Software Documentation, Business Analysis, Solaris, Customer Service, Project Management, SDLC, Team Building
Education
University of North Texas 2012 — 2014
BAAS, Applied Technoloy and Performance Improvement
El Centro College 1991 — 1993
Food Service Management, Associate Degree in AS, Foodservice Systems Administration/Management
Dhahran Jr High 1981 — 1984
Allstate Insurance October 2006 - Present
Khalil Agency LLC. October 2006 - Present
Allstate October 2006 - Present
Sears Home Improvement Products February 1998 - February 2004
American General Life and Accident September 1975 - November 1989
Skills
Term Life Insurance, Sales, Fixed Annuities, Commercial Insurance, Insurance, Life Insurance, Disability Insurance, Property & Casualty..., Homeowners, Umbrella Insurance, Renters, Universal Life, Whole Life, Long-term Care, Casualty, Casualty Insurance
Education
Eastern Michigan University 1979 — 1983
Finance
Allstate Insurance November 2005 - Present
Eastman Kodak August 1996 - March 2002
Qualex Photofinishing 1994 - 1996
Skills
Sales, Insurance, Customer Service, Sales Management, Team Building, New Business Development, Account Management, Team Leadership, Strategic Planning, Vendor Management, Process Improvement, Property & Casualty..., Leadership, Training
Education
Elgin Community College
Larkin High School
London Allstate Insurance Agency November 2008 - Present
Allstate Insurance January 1998 - November 2008
L.A.P. Asphalt Paving March 1989 - March 1997
Skills
Property & Casualty..., Insurance, Recruiting, Sales Management, Customer Satisfaction, New Business Development, Business Planning, Coaching, General Insurance, Casualty, Customer Service, Customer Experience, Team Management, Sales, Liability, Negotiation, Legal Liability, Life Insurance, Commercial Insurance, Term Life Insurance, Disability Insurance, Brokers, Professional Liability
Education
Fanshawe College 1981 — 1984
Construction Engineering
South Secondary London, Ontario
JWG Financial & Insurance Services February 2006 - Present
Farmers Insurance July 2007 - June 2012
Allstate Insurance August 2005 - July 2007
Angeles Investments Group 2004 - 2005
Angeles Investments Group 2003 - 2004
Skills
Sales Management, Customer Service, Recruiting, Sales, Sales Process, Career Development, Insurance, Property & Casualty..., Life Insurance, Fixed Annuities, Commercial Insurance, General Insurance, Homeowners Insurance..., Auto Insurance for New..., Mortgage Lending, Long-term Care, Homeowners, Investments, Health Insurance, Term Life Insurance, Brokers, Professional Experience, Professional Liability, Strategic Planning, Commercial Lines, Casualty, Renters, Property, Claim, Credit, Management, Underwriting, Disability Insurance, Loans, Workers Compensation, Universal Life, Professional Services, Professional..., Umbrella Insurance, D&O, Residential Mortgages, Business Intelligence, Liability, Whole Life, Training, Legal Liability, Inland Marine, Brokerage, Retirement, Retirement Planning
Education
El Camino College 2005 — 2007
Business Adminisration
Allstate Insurance June 2005 - Present
Allstate Insurance January 1992 - May 2005
The Great Atlantic & Pacific Tea Company August 1976 - November 1978
Skills
Human Relations, Compliance Management, Technical Training, Quality Assurance, Change Management, Cross-functional Team..., Human Resources, Leadership, Management, Team Leadership, Recruiting, Coaching, Staff Development, People Skills, Customer Satisfaction, Microsoft Word, Internal Audit, Program Management, Process Improvement, Employee Benefits, Employee Training, Training, Claim, Team Building, Customer Service, Insurance, Project Management
Education
Fayetteville State University 1973 — 1976
Bachelor of Science, Business Administration
Fayetteville State University 1973 — 1976
Bachelor of Science, Business Adminstration
Encompass Insurance July 2014 - Present
Encompass Insurance October 2011 - June 2014
Allstate March 2010 - September 2011
Allstate Insurance Company January 2007 - March 2010
Allstate March 2006 - January 2007
Allstate August 2004 - March 2006
Allstate Insurance October 2001 - August 2004
LeggMasonWoodWalker 2000 - 2000
Skills
Building Relationships, Talent Management, Insurance, Process Improvement, Financial Analysis, Leadership, Analysis, Strategic Planning, Forecasting, Property & Casualty..., Risk Management, Finance, Strategic Financial..., General Insurance, Underwriting, Casualty Insurance, Management, Financial Planning
Education
Elon University 1997 — 2001
BS, Business (Finance) and Economics
Woodward Academy 1984 — 1997
March of Dimes January 2006 - Present
Allstate Insurance 2003 - 2006
Macys 1997 - 2003
Education
Eastern Washington University 2000 — 2002
March of Dimes September 2009 - Present
Zak Designs October 2007 - October 2009
March of Dimes January 2006 - October 2007
Allstate Insurance February 2003 - January 2006
General Growth Properties 2002 - 2002
Education
Eastern Washington University 2000 — 2002
BA, Business Marketing and Business Management
Spokane Community College 1998 — 2000
Associate of Arts, Business
Allstate March 2015 - Present
Allstate Insurance December 2008 - Present
Strat@comm May 2005 - September 2008
Strat@comm 2005 - 2008
Hass MS&L Public Relations 1999 - 2005
Hass MS&L 1999 - 2005
Hass MS&L 1999 - 2005
Eisbrenner Public Relations 1996 - 1999
Eisbrenner Public Relations 1996 - 1999
Skills
Crisis Communications, Media Relations, Press Releases, Editing, Public Relations, Integrated Marketing, Publicity, Management, Message Development, Thought Leadership, Copy Editing, Strategic Communications, Social Media, Reputation Management, Community Outreach, Corporate Communications, Messaging, Program Management, Newsletters, Communications Planning, Internal Communications, Public Speaking, Public Affairs, Marketing Communications, Speech Writing, Communication Training, Copywriting, Spokesperson, Event Planning, Journalism, Crisis Management, Content Strategy, Event Management, Cision
Education
Eastern Illinois University 1990 — 1994
Bachelor, Journalism
Comspark International Inc. July 2012 - Present
Allstate Insurance November 2009 - January 2012
International Paper March 2002 - July 2009
International Paper January 2009 - 2009
International Paper January 2002 - January 2006
Champion International paper 1990 - 2000
Skills
Process Improvement, Supply Chain Management, Change Management, SAP, Process Engineering, Product Development, Management, Sales Management, Business Intelligence, Business Process, Business Strategy, Analysis, Supply Chain, Budgets, Six Sigma, Management Consulting, Lean Manufacturing, Leadership, Manufacturing, Project Management, Insurance, Inventory Management, Project Planning, Forecasting, Sales, Contract Negotiation, Business Analysis, Software Documentation, Continuous Improvement, Business Process..., Negotiation, ERP, Access, Customer Service, New Business Development, Microsoft Excel, Program Management, Account Management, Team Leadership, Visio, Operations Management, CRM, Cross-functional Team..., Team Building, Logistics, Procurement, SAP R/3, Strategic Planning, Microsoft Office
Education
Eastern Kentucky University 1977 — 1980
BBA, Management
Sue Bennett College 1975 — 1977
AA
Eagle Loan September 2014 - Present
Bank of America October 2013 - September 2014
Bank of America June 2012 - June 2014
JP Morgan Chase October 2010 - June 2012
National Interstate Insurance Company February 2010 - January 2011
Allstate Insurance June 2008 - February 2010
CapFund Lending May 2007 - April 2008
Novastar Mortgage January 2002 - March 2007
CitiFinancial 2000 - January 2002
Banc One Financial Services 1996 - September 2000
Skills
Mortgage Lending, Risk Management, Leadership, Underwriting, Mortgage Banking, Recruiting, Credit, Management, Loans, Insurance, Sales, Coaching, Training, Process Improvement, Customer Satisfaction, Strategic Planning, Team Leadership, Customer Service, Finance, Start-ups, Business Strategy, Banking, Retail, Call Centers, Time Management, Sales Management, Team Building, Customer Retention, Employee Benefits, Relationship Management, Business Development, Credit Analysis, Loan Origination, Loss Mitigation, Mortgage Underwriting, Account Management, New Business Development, Policy, Residential Mortgages, Refinance, Consumer Lending, Financial Services, Business Analysis, Selling, Mortgage Servicing, FHA, Loan Servicing, CRM, Operations Management, Marketing
Education
Eastern Michigan University 1989 — 1993
Bachelor of Business Administration (B.B.A.)
Elyria High School 1985 — 1989
Diploma
Biogen May 2012 - Present
Deloitte Consulting June 2011 - May 2012
PwC June 2006 - May 2011
IBM October 2000 - May 2006
Allstate Insurance 1993 - 1998
Skills
Business Analysis, Strategy, Enterprise Software, SDLC, Business Intelligence, Program Management, Master Data Management, Project Management, Management, IT Strategy, Cognos, Data Warehousing, Informatica, Data Management, Leadership, Information Technology, Requirements Analysis
Education
Fergusson College
Bachelor’s Degree, Mathematics & Statistics
Symbiosis institute of Management Studies
Master of Business Administration (M.B.A.), Finance and Information Management
University of Texas
Management Information Systems
Allstate January 2013 - Present
Allstate January 2011 - Present
Allstate Insurance January 2003 - January 2011
Allstate January 2001 - January 2003
Allstate January 1999 - January 2001
Allstate January 1997 - January 1999
Allstate January 1991 - January 1996
Allstate May 1982 - January 1990
Skills
COBIT, ITIL, IT Service Management, IT Governance, Data Center, Disaster Recovery, ISO 20000, Service Management, Service Desk, IT Management, IT Operations, Governance, Change Management, Service Delivery, Service Improvement, Strategic Planning, Compliance, Process Management, IT Strategy, Process Improvement, Incident Management, Business Continuity, Team Leadership, Operations Management, Risk Management, Project Planning, Problem Solving, Architecture, IT Audit, Metrics, Management Consulting, Vendor Management, Business Process..., Swim Team Financial..., Swim Team Board..., Leadership, Enterprise Architecture, Project Portfolio..., SDLC, Integration, PMP, Management, Enterprise Software, Business Analysis, Unix, Outsourcing, Solution Architecture, Requirements Gathering, Resource Management, Business Process
Education
The University of Dallas 2002 — 2007
MBA, IT Service Managment, 3.9
Eastern Michigan University 1976 — 1982
Bachelors, Business Administration
R.C. Becker and Son, Inc September 2012 - Present
R-Factor November 2010 - July 2011
Westcott Homes October 2000 - July 2010
Allstate Insurance January 1999 - August 1999
Skills
Microsoft Office, Customer Service, Budgets, Contract Negotiation, Negotiation, Administrative Support, Research, Document Review
Education
University of Washington 2006 — 2007
Certificate of Construction Management, Construction Management
Everett Community College 1996 — 1998
Associates, General
Allstate Insurance Unit ManagerAllstate Financial2006 - Present
Education
Lake Forest Graduate School of Management 2008 — 2012
Eastern Illinois University 1997 — 2002
USAA July 2013 - Present
USAA July 2010 - July 2013
Catamaran 2008 - July 2010
Allstate Insurance 2008 - 2008
USAA 2004 - 2008
MLT Vacations June 1998 - July 2003
United States Air Force 1994 - 1999
United States Air Force 1994 - 1999
Skills
Team Building, Team Leadership, Cross-functional Team..., Channel Optimization, Telecommunications, Enterprise Software, Strategy, VoIP, Call Centers, Management, Leadership, Project Planning, Contact Centers, SIP, Vendor Management, IT Management
Education
Our Lady of the Lake University 2004 — 2006
MBA
Embry-Riddle Aeronautical University 1998 — 2002
BS
Allstate Insurance Database ArchitectAllstate2006 - Present
Allstate Insurance 2005 - 2008
Allstate Insurance 2006 - 2007
Education
Eastern Illinois University 1981 — 1985
Keiser University April 2015 - Present
The Art Institute of Michiagn May 2010 - Present
The Art Institute of Michigan July 2009 - May 2010
Allstate Insurance August 2006 - July 2009
ABC Radio November 2006 - April 2007
Skills
Admissions, Coaching, Event Management, Editing, Higher Education, Event Planning, Insurance, Leadership, Microsoft Office, Leadership Development, Microsoft Word, PowerPoint, Public Speaking, Recruiting, Resume Writing, Sales, Sales Operations, Social Media, Social Networking, Staff Development, Student Affairs, Student Recruiting, Team Building, Training, Adult Education, Career Counseling, Community Outreach, Customer Service, Interviews, Management
Education
Argosy University 2011 — 2013
Masters of Education, Higher & Postsecondary Education
Specs Howard School of Broadcast Arts 2006 — 2007
Radio Certification, Radio/Video
Eastern Michigan University 1998 — 2004
B.S, Psychology, Art
Travel Film Productions, LLC 2013 - Present
Arthur J Gallagher & Co. 2012 - 2013
Allstate Insurance 1989 - 2011
Skills
Variance Analysis, Accounting, Financial Analysis, Strategic Financial..., Financial Reporting, Account Reconciliation, General Ledger, Financial Accounting, Microsoft Excel, Insurance, Management, Auditing, Accounts Receivable, Internal Controls, QuickBooks, Accounts Payable, Sarbanes-Oxley Act
Education
Elmhurst College
BS, Accounting
Allstate Insurance June 2004 - Present
Skills
Property & Casualty..., Insurance, Life Insurance
Education
Farmingdale State College 1991 — 1997
Allstate Insurance April 2011 - Present
Skills
Business Analysis, Relationship Management, Financial Analysis, Sales, Banking, Insurance, CRM, New Business Development, Finance
Education
Elmhurst College 2005 — 2007
MBA, Finance
Elmhurst College 1998 — 2001
BS, Information System
University of Mumbai
BA, Psychology
Allstate Insurance Sales mgrAllstate Corporation1986 - Present
Skills
Commercial Insurance, Insurance, Disability Insurance, Fixed Annuities, Property & Casualty..., Casualty, Leadership Development, Life Insurance, Health Insurance, Underwriting, Business, Claim, Sales, Strategic Planning, Sales Management, Management, Leadership
Education
Eastern Illinois University 1970 — 1974
BS Business, Management, Finance
TESSCO Technologies March 2003 - Present
Lucent Technologies April 1996 - June 2002
Allstate Insurance April 1990 - April 1995
Skills
ISO standards, TL9000, OSHA Compliance, Quality Assurance, Quality Management, Process Improvement, Process Development, Process Mapping, Process Simulation, Cross-functional Team..., Cellular Communications, ISO, Business Process Mapping
Education
University of Phoenix 2003 — 2006
BS, Business Administration
Essex Community College 1988 — 1990
Associate Arts, General
Blair Electric Service Company November 2004 - Present
Allstate Insurance July 2002 - May 2004
Preferred Healthcare System 1998 - 2002
PHICO November 1991 - January 1997
Penn National Insurance 1990 - 1993
Underwriters and Administrators 1985 - 1988
PIMCO 1982 - 1985
Skills
Managing Workflow, Customer Service, Interviewing Skills, Insurance Adjusting, Client Billing, Spreadsheets, Benefits Administration, Workers' Compensation..., Health Insurance, Disability Claims..., PPO, HMO, Process Improvement, Accounts Payable, Employee Benefits
Education
Elizabethtown College
B.S., Business Administration/Accounting
Allstate Insurance Senior Manager Project Management OfficeAllstateJuly 2013 - Present
Skills
SDLC, Business Analysis, Insurance, Vendor Management, Process Improvement, IT Strategy, Property & Casualty..., PMO, Business Process..., Risk Management, Resource Management, Project Portfolio..., Requirements Gathering
Education
Eastern Illinois University
Boeing August 2011 - Present
Allstate Insurance July 2009 - July 2011
Allstate Insurance November 2007 - July 2009
Allstate Insurance September 2006 - November 2007
The Men's Wearhouse, Inc February 2003 - December 2005
The Men's Wearhouse, Inc December 1999 - February 2003
Skills
PowerPoint, Access, Product Management, Process Improvement, Leadership
Education
University of Washington 2003 — 2005
Bachelor of Business Administration, Marketing & Management
Edmonds Community College 2000 — 2003
Associate of Arts, Business Administration
LaSalle Network March 2015 - Present
National Education Servicing September 2009 - January 2014
BankFinancial September 1992 - February 2008
Allstate Insurance June 1984 - July 1992
Skills
Microsoft Office, Loan Servicing, Customer Service, Credit, Process Improvement, Mortgage Lending, Financial Analysis, Coaching, Banking, Microsoft Excel, Team Building, Loans, Marketing Strategy
Education
Elgin Community College 1981 — 1992
Associates, Business
Irving Crown High School 1978 — 1981
Allstate Insurance Sourcing ConsultantAllstate1986 - 2009
Education
Elmhurst College 1984 — 1987
Freedman Seating Accounts Payable ManagerZurich InsuranceOctober 1996 - July 1999
Allstate Insurance January 1988 - October 1996
Education
Lewis University 1996 — 1999
MBA, Business
Elmhurst College 1985 — 1987
BS, Accounting
Harper College 1982 — 1984
AAS, Food and Beverage Management
Northern Illinois University 1977 — 1981
Business
American Academy of Orthopaedic Surgeons October 2008 - Present
Allstate Insurance April 2005 - September 2008
Allstate Insurance August 2002 - April 2005
Allstate Insurance August 2000 - August 2002
Coleman Floor Company April 1997 - August 2000
Northern Reflections August 1996 - April 1997
Awana Clubs International February 1995 - August 1996
Education
Harper College 2005 — 2005
Elgin Community College 2000 — 2000
Business Management
Moody Bible Institute 1993 — 1994
Media Broadcasting
The Doctors Company October 2008 - Present
Allstate Insurance June 2005 - October 2008
Skills
VB.NET, Business Analysis
Education
Northern Illinois University 2006 — 2010
MBA
Elmhurst College 2001 — 2005
B.S., Computer Science
independent 2014 - Present
Allstate Insurance 1998 - 2013
Skills
Bloomberg, High Yield, Credit, Negotiation, Bonds, Portfolio Management, Fixed Income, Hedge Funds, Asset Management, Alternative Investments, Capital Markets, Investments
Education
Elmhurst College
BS, Accounting
Allstate, Technology Services 2000 - Present
Allstate February 1987 - Present
Allstate Insurance 1987 - Present
Skills
Insurance, Process Improvement, Business Analysis, Claim, Program Management, General Insurance, IT Strategy, Customer Service, Team Leadership
Education
Eastern Illinois University 1982 — 1986
Bachlors of Science, Health
Allstate Insurance May 2003 - Present
Skills
Motorcycle, Boat Insurance, Umbrella, Renters, ATV, Life, Auto, Universal Life, Umbrella Insurance, Marine Insurance, Life Insurance, Term Life Insurance, Customer Service, Disability Insurance, Insurance, Sales
Education
Emporia State University 1974 — 1977
BSE, Secondary Education and Teaching
Hutchinson Community College 1972 — 1974
Associate of Arts and Sciences (AAS)
Chubb Group of Insurance Companies May 2000 - Present
Allstate Insurance March 1985 - May 2000
Skills
Insurance, Liability, Underwriting, Claim, Property & Casualty..., Workers Compensation, Claims Management
Education
Eckerd College
BA, Business Management
USF
Post Graduate, Elementary Education and Teaching
EY June 2015 - Present
Baxter International Inc. March 2013 - May 2015
Ernst & Young May 2011 - March 2013
Allstate Insurance May 2000 - May 2011
J. Hyla & Associates, Inc. December 1997 - May 2000
St Paul Federal Bank for Savings August 1983 - December 1997
Skills
IT Audit, Sarbanes-Oxley Act, IT Strategy, Enterprise Risk..., Governance, Internal Audit, Internal Controls, Sarbanes-Oxley, SAS70, CISA, COBIT, Financial Audits, Risk Assessment, US GAAP
Education
Elmhurst College
B.S., Accounting
Allstate Insurance February 2015 - March 2015
Roche Diagnostics September 2013 - July 2014
Netech Corporation July 2012 - March 2013
Eli Lilly and Company December 2011 - March 2012
SallieMae (now Navient) May 2011 - December 2011
Self-Employed, Fishers, IN June 2009 - May 2011
Conseco Services, LLC, Carmel, IN March 2009 - June 2009
National Government Services, Indianapolis, IN September 2007 - August 2008
Comdata Corporation, Brentwood, TN June 2007 - September 2007
Nissan North America, Nashville, TN June 2006 - May 2007
Skills
Information Technology, Cross-functional Team..., Software Development, Management, Requirements Analysis, IT Service Management, System Administration, Cisco Technologies, Consulting, Project Portfolio..., Business Intelligence, Business Process..., Enterprise Architecture, Project Planning, Security, IT Operations, Servers, Business Process, Outsourcing, Databases, SDLC, PMP, Business Requirements, Agile Project Management, Data Warehousing, Project Delivery, Virtualization, Agile Methodologies, Troubleshooting, SQL, CRM, Vendor Management, MS Project, CMMI, ERP, Budgets, VMware, Governance, VPN, Firewalls, Enterprise Software, Windows, SaaS, VoIP, Telecommunications, Data Modeling, Lean Six Sigma, Process Improvement, Six Sigma, Yellow Belt
Education
WorkOne Six-Sigma Workshop 2014 — 2014
Elgin Community College
Undergraduate Studies in Computer Science
Purdue University
Undergraduate Curriculum in Social Studies and Humanities
Allstate Insurance January 2007 - Present
Allstate Insurance May 2002 - December 2006
Allstate Insurance February 1998 - May 2002
Education
Eastern Illinois University 1981 — 1985
BS, Finance and Political Science
Steelcase April 1982 - Present
Steelcase April 1982 - Present
Western Michigan PMI May 2002 - May 2004
Allstate Insurance April 1981 - March 1982
Washington National Insurance Co. 1977 - 1981
Washington National Insurance Company 1977 - 1981
Skills
Process Improvement, Project Management, Program Management, Leadership, Certified Project..., ITIL V3 Certified, IT Management, ITIL, ITIL Certified, PMI, Vendor Management, Team Leadership, PMO, SharePoint, SAP, Project Portfolio..., Business Process, Analysis, Cross-functional Team..., Integration, Visio, Project Planning, Lean Manufacturing, Disaster Recovery, Business Process..., MS Project
Education
Eastern Illinois University 1973 — 1977
BS, Dietetics
Allstate February 2015 - Present
LJK Marketing April 2011 - Present
TZ Insurance Solutions May 2014 - January 2015
TruGreen February 2013 - June 2014
Allstate Insurance January 2009 - April 2011
Convergys June 2008 - December 2009
Lending Tree Loans 2007 - 2007
Trader Publishing 2003 - 2005
Bellsouth Advertising & Publishing 2000 - 2003
Skills
Microsoft Office, Customer Service, Hiring, Billing, Outlook, Advertising, Mortgage, Performance Appraisal, Quicken, Internet Explorer, Punctual, Excel, PowerPoint, Customer Relations, Scheduling, Inventory Management, Supervisory Skills, Budgeting, Research, Telephone Skills, Data Entry, MS Project, Administration, Customer Satisfaction, Retail, Credit, Invoicing, Operating Systems, XP, Merchandising, Contract Management, Accounting, Problem Solving, Marketing Materials, Safety, Profit, Policy Analysis, Oracle, Spreadsheets, Call Center, Cold Calling, Documentation, Teamwork, Team Building, SAP, Seibel, Salesforce.com, Training, Direct Sales, Sales Process
Education
Central Piedmont Community College 2005 — 2013
University at Buffalo 1993 — 1994
Master of Business Administration (MBA), Civil Engineering Technologies/Technicians, 3.85
Erie Community College 1992 — 1994
nz, Business Management
Iroquois 1987 — 1991
Regents
Holland 1983 — 1986
Allstate Insurance 2006 - Present
Northwest Herald 1995 - 2006
Northwest News Group 1995 - 2006
Skills
Project Management, SDLC, Marketing, Digital Media, Budgets, PMO, Email Marketing, Leadership, Management, Online Advertising, Forecasting, B2B, CRM, Account Management, Social Media Marketing, Marketing Strategy, Analytics, Advertising, Sales, Vendor Management
Education
Eastern Kentucky University
William Fremd High School, Palatine, IL
Allstate Insurance December 2004 - Present
Wal-mart June 1994 - December 2004
Education
Emporia State University 1989 — 1993
Bus. Admin
Allstate Insurance 2011 - Present
Skills
Investigation, Leadership, Business Analysis, IT Strategy, Management, Insurance, Process Improvement, Project Management, SDLC, Vendor Management, Visio
Education
Eastern Illinois University 1985 — 1990
Bachelor's degree, History
Christianson-Frueh Enterprises October 2001 - Present
Allstate Insurance September 1985 - September 2000
Skills
Insurance, Team Building, Strategic Planning, Project Management, Process Improvement
Education
Eastern Washington University 1980 — 1985
BA, Business Management & Land Use Law
Liberty Bell High school
Medicare Advantage January 1994 - Present
Allstate Insurance January 1996 - August 2000
Education
Everett Community College 1973 — 1975
Business
Gouvernement du Québec- Carrières August 2014 - Present
caisse desjadins du coeur des vallees February 2014 - Present
Desjardins September 2010 - April 2013
Allstate Insurance January 2009 - August 2010
CSF October 2007 - May 2009
Education
Ecole supérieure de Gestion 2006 — 2007
GESTION, FINANCE, ASSURANCE
Université d'Artois 2004 — 2005
Master 1 Administration mention:Gestion des entreprises, Administration et gestion des affaires, général
Université d'Artois 2000 — 2003
Baccalauréat en Administration, Administration et gestion des affaires, général
Allstate March 2012 - Present
Allstate Insurance January 2010 - March 2012
Skills
Umbrella, Property & Casualty..., General Liability, Commercial Insurance, Underwriting, Life Insurance, Health Insurance, Legal Liability, Insurance, Umbrella Insurance, Liability, Professional Liability, Casualty, Claim, General Insurance, Workers Compensation, Disability Insurance, Casualty Insurance
Education
Elmhurst College 1983 — 1984
BS, Human Resources
Retired and enjoying Life. May 2014 - Present
Health Net March 2010 - April 2014
Health Net of CA 2005 - 2009
MAXIMUS 2003 - 2004
OAO Technology Solutions 2002 - 2003
Blue Cross of California 1998 - 2002
Transamerica Insurance February 1989 - 1992
Allstate Insurance 1980 - 1989
Skills
Business Intelligence, Project Management, Leadership, Team Building, Business Process, Management
Education
Eastern Illinois University 1973 — 1977
BS
New Mexico Boys & Girls Ranch July 2009 - June 2011
Lifestyles Chiropractic May 2007 - May 2008
Allstate Insurance December 2004 - January 2006
Skills
Customer Service, Event Planning, Marketing, Healthcare, Training, Team Building, Coaching, Sales, Leadership Development, Facebook, Data Analysis, Teaching, Public Relations, Event Management, Teamwork, Volunteer Management, Social Media Marketing
Education
Edison Community College 2008 — 2008
EMT-Basic
Southern Connecticut State University 1999 — 2003
Bachelor of Science, Sociology
Allstate Insurance Licensed Sales ProducerAllstate InsuranceApril 1999 - Present
Education
Edison Community College 1997 — 2000
NONE, Business
Certified Make-Up Artist June 2012 - Present
Allstate Insurance July 2004 - Present
Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, General Insurance, Liability, Commercial Lines, Underwriting
Education
Empire Beauty School-Manhattan 2012 — 2012
Nassau Community College 2002 — 2004
Franchise World Headquarters, LLC (SUBWAY) April 2000 - Present
Allstate Insurance July 1996 - September 1998
Skills
Insurance, Employment Law, Legal Writing, Legal Research, Litigation
Education
Quinnipiac University School of Law 1998 — 2001
JD
Fairfield University 1992 — 1996
BA, Politics
Allstate Insurance June 2012 - Present
Skills
Management, Account Management, Marketing, CRM, Project Management, Sales, Advertising, Insurance, Process Improvement, Change Management, Strategic Planning, Budgets, Leadership, Marketing Strategy, Team Building, Cross-functional Team..., Business Analysis, Integrated Marketing, Operations Management, Training, Forecasting, Strategy, Direct Marketing, Vendor Management, Salesforce.com, Customer Service
Education
Eastern Illinois University 1984 — 1989
Psycology, Business
Blue Cross Blue Shield of Alabama September 2015 - Present
Allstate Insurance January 1997 - August 2001
American General Life and Accident April 1991 - January 1997
Skills
Mainframe, Active Directory, Novell Certified, CompTIA A+ Certification, Lotus Domino, VMware, SharePoint, TSO, ASCII, Tealeaf, FrontPage, Microsoft Office, Bomgar, Expert Advisor, Passport, UltraEdit
Education
Faulkner University 2011 — 2013
Bachelor's degree, Criminal Justice and Corrections
Virginia College-Birmingham 1999 — 2001
Certificate, Computer Systems Networking and Telecommunications
Suburban Chrysler Dodge Jeep Ram of Troy September 2015 - Present
Allstate Insurance 2014 - September 2015
Scotty G's Mobile Detail Service February 2009 - February 2014
Health Choice First January 2007 - 2014
Gregory Boat Company January 1999 - 2014
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Business Analysis, Microsoft Word, Health Insurance, Process Improvement, Underwriting, PowerPoint, Team Building, Employee Benefits, New Business Development, Boating, Sales, Marketing, Account Management, Management, Marketing Strategy, Negotiation, Sales Management, Small Business, Social Media, Business Strategy, Leadership, Business Development, Advertising, Social Media Marketing, Contract Negotiation, Operations Management, Business Planning, Customer Satisfaction, Online Marketing, Online Advertising
Education
Ferris State University 1997 — 2001
Busniess Management, Business Mangement
Grosse Pointe North 1994 — 1997
Capitol Garage Body Shop October 2011 - Present
Allstate July 2010 - April 2012
The Hanover Insurance Group September 2007 - August 2009
Allstate Insurance July 2005 - July 2007
New Avalon Auto Body January 2002 - July 2005
Skills
Negotiation, Management
Education
El Camino College 2001 — 2003
Battle Creek Health Systems November 2005 - June 2008
Blue Care Network November 2004 - November 2005
Blue Cross Blue Shield of Michigan June 1987 - November 2004
Michigan National Corporation 1984 - 1987
Allstate Insurance January 1980 - November 1983
Walgreens 1978 - 1979
Education
Kellogg Community College 2008 — 2011
Nursing
Wayne State University 1999 — 2002
Library
Ferris State University 1974 — 1977
B.S. Accounting
Allstate Insurance
Skills
Disability Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Liability, Customer Service, Legal Liability, Insurance, Health Insurance, Professional Liability, Term Life Insurance, Casualty Insurance, Umbrella Insurance
Education
Emerson College 1992 — 1996
BFA, Acting
Sunday School Supertintendt January 2012 - Present
Cornerstone Missionary Baptist Church November 2010 - Present
TIM2LIV January 2004 - Present
Allstate Insurance October 1973 - October 2003
Skills
Strategic Planning, Public Speaking, Non-profits, Management, Teaching, Event Planning, Leadership, Customer Service, Program Management, Microsoft Office, Bible teaching, PowerPoint, Minister of the Gospel, Preaching the Gospel, Sunday School..., Organizational..., Nonprofits, Community Outreach, Volunteer Management, Leadership Development, Coaching, Budgets, Team Building, Social Networking, Research, Policy, Fundraising, Staff Development, Grant Writing, Program Development, Preaching, Microsoft Excel, Gospel, Data Analysis, Social Media, Outlook, Microsoft Word, Public Relations, Process Improvement, Conflict Resolution, Training, Theology, Healthcare, Pastoral Care, Missions, Youth Ministry, Marketing, Employee Relations, Religion, Small Business
Education
Fayetteville State University 1967 — 1971
Bachelor's degree, Sociology
H. B. Suggs High School
Allstate Insurance January 1996 - Present
Allstate Insurance 1996 - 2010
Skills
Adjusting, Property & Casualty..., Claims, Claim, Property Damage, Adjustments, Insurance
Education
El Camino College 1973 — 1976
AA, Police Science, English
CA Technologies, Inc July 1999 - Present
Platinum Technology March 1994 - July 1999
Allstate Insurance February 1987 - March 1994
Skills
DB2, Databases, Enterprise Architecture, MVS, Enterprise Software, z/OS, Cloud Computing, Virtualization, SaaS, ITIL, SQL, Disaster Recovery
Education
Eastern Illinois University 1983 — 1986
BS, Computer Management
Tech Data May 2014 - Present
Tech Data October 2013 - April 2014
National Title Network September 2009 - September 2013
Allstate Insurance March 1990 - April 2009
Skills
Customer Service, Microsoft Excel, Time Management, Microsoft Office, Management, Leadership, Process Improvement, Business Analysis, Banking, Mortgage Lending, Loans, Insurance
Education
Eckerd College 2007 — 2008
BA, Business Management, Finance
St. Petersburg College 1986 — 1988
AA, Accounting
Allstate April 1988 - Present
Allstate Insurance April 1988 - Present
Transworld Trading June 1980 - December 1986
Skills
Umbrella Insurance, Term Life Insurance, Property & Casualty..., Homeowners, Commercial Insurance, Renters, Insurance, Life Insurance, Fixed Annuities, Casualty, Motorcycle, Whole Life, Universal Life
Education
Far Eastern University 1968 — 1973
Bachelor of Science, Chemistry
Express Employment Professionals May 2012 - Present
White House Black Market October 2011 - December 2011
Walter E Smithe May 2011 - August 2011
Allstate Insurance October 1990 - May 2009
Education
Elmhurst College
English, Secondary Education, Psychology
Gateway Technical College
Interior Design
First Script Coventry, a Division of Aetna Insurance November 2008 - Present
Carondelet Health Network March 2005 - July 2007
Pacific Life November 2003 - February 2005
Allstate Insurance 1989 - 1998
Skills
Medical Coding, Claims Processing, Customer Relations, CPT and ICD-9 Coding, HMO and PPO contract..., Training Skills, Team Building, Appeals, Accounts Receivable, Customer Retention, Medical Billing, Auto Liability, CPT, Contractual Agreements, Liability Analysis, Training, Bill Review, PPO, HMO, Insurance, Microsoft Office, Benefits Administration, Call Centers, Process Improvement, PowerPoint, Customer Satisfaction, Healthcare, Employee Benefits, Customer Experience, Outlook, Medicaid, Claims Resolution, Coaching, Cross-functional Team..., Managed Care, Leadership, Claim, Microsoft Excel, HIPAA, Provider Relations, Customer Service, Invoicing, Workers Compensation
Education
University of Phoenix 1996 — 1999
Certification, Information Technology/Networking
El Paso Community College 1982 — 1984
Paralegal Program
The University of Texas at El Paso 1979 — 1981
none, Liberal Arts
El Paso High School 1977 — 1979
Diploma, Journalism
Allstate Insurance March 2007 - Present
Horace Mann September 2013 - March 2014
Skills
Property & Casualty..., Umbrella Insurance, Commercial Insurance, Term Life Insurance, Casualty, Life Insurance, Health Insurance, RV, Insurance, Motorcycle, Legal Liability, Disability Insurance
Education
El Camino College
Allstate Insurance June 2010 - Present
Allstate September 2000 - Present
Miner Systems May 1999 - August 1999
Skills
Mainframe, SDLC, JCL, COBOL
Education
Elmhurst College 1998 — 2000
BA, Business Administrations, Information Systems
Allstate Insurance 2007 - 2009
Education
Everett Community College 2004 — 2006
Business
Allstate Insurance January 2004 - Present
Education
Embry-Riddle Aeronautical University 2005 — 2009
Embry-Riddle Aeronautical University
Allstate Insurance March 2006 - Present
Chase August 2006 - June 2011
Blockbuster April 2003 - November 2008
Skills
AC/Refrigeration, Accounting, Banking, English, Financial Planning, Word, Excel, PowerPoint, Customer Service, Insurance, Organizing, Retail, Spanish
Education
El Paso Community College 2005 — 2009
Associate's degree, Accounting and Business/Management, 3.7
El Paso High School
People's United Bank May 2010 - September 2014
Allstate Insurance January 2008 - May 2010
Skills
Investments, Consumer Lending, Mortgage Lending, Loans, Commercial Lending, Small Business Lending, Lines Of Credit, Loan Origination, Commercial Banking, Credit Analysis, Residential Mortgages, Credit, Banking, Retail Banking, Insurance, Home Equity Lines of...
Education
Fairfield University 1997 — 2001
Bachelor of Arts (B.A.)
Chaminade High School 1994 — 1997
Allstate Insurance April 1996 - Present
Education
Ferris State University 1989 — 1992
Bachelor's degree, Insurance
Allstate Insurance 1998 - 2012
Skills
Troubleshooting, Management, Insurance, Training, Process Improvement, Sales, Customer Service
Education
Edmonds Community College 1994 — 1996
Associate of Technical Arts, Accounting and Finance
North Seattle Community College
Associate of Applied Science, Office Management-Executive Secretary
Allstate Insurance September 2011 - Present
Spencer Stuart September 2003 - October 2009
Accenture July 1997 - March 2000
Skills
Insurance, Management Consulting, Business Analysis, Risk Management, Business Process..., Change Management, SDLC, Property & Casualty..., Program Management, Strategy, Analysis, PMO, operating model design
Education
National Louis University 2000 — 2003
Masters in Education, Educational/Instructional Technology
Fairfield University 1992 — 1996
Bachelor of Arts (BA), International Relations and Affairs
Allstate Insurance March 1997 - Present
Skills
Automotive, Computers
Education
Buffalo State College 1974 — 1976
Bachelor of Science (BS), Criminal Justice/Police Science
Erie Community College 1972 — 1974
Associate's degree, Criminal Justice/Law Enforcement Administration
Allstate Insurance 2009 - 2012
Safeco Insurance February 2000 - May 2009
Skills
Customer Service, Data Entry, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Multi Tasking, Multi-line Phone
Education
Shorewood High School 1986 — 1989
Everett Community College