Experience
The Solid Wood Cabinet Company  November 2014 - Present
Sears Home Improvement Products   December 2011 - November 2014
Eastern Lift Truck Company  July 2007 - February 2010

Skills
Strategy, Customer Service, Sales Management, New Business Development, Territory Development, Interior Design, Marketing Strategy, Cold Calling, Direct Sales, Inventory Management, Sales Operations, Sales Process, Team Building, Time Management, Contract Negotiation, Customer Satisfaction, Purchasing

Education
Anne Arundel Community College
No, Architecture & Design

The Hyde School

Experience
I.T. Connect   2006 - Present
Spring City Consulting Group, Inc.   2005 - Present
MSM Research, Inc.   2006 - December 2009
Sears Home Improvement Products   2007 - 2008
GE Healthcare  2003 - 2006
Instrumentarium Imaging   2000 - 2003
Instrumentarium   2000 - 2003
LTG Technologies   1998 - 2000
LTG Technologies   1998 - 2000
ABB  1995 - 1998

Skills
Process Improvement, Management, Information Technology, Computer Hardware, Medical Devices, Integration, Troubleshooting, Cross-functional Team..., Program Management, Healthcare Information..., Active Directory, Network Administration, Disaster Recovery, Team Building, Software Documentation, Six Sigma, Change Management, Vendor Management, System Administration, Strategic Planning, Project Management, Sales, Website Development, Visio, New Business Development

Education
Cardinal Stritch University   2003 — 2008
Bachelor of Science, Business Management

Hamilton High School   1986 — 1990

Experience
Coleman American Moving Services  April 2013 - August 2015
Two Men and a Truck/ Fayetteville, NC   March 2012 - April 2013
Sears Home Improvement Products   February 2010 - November 2011
Adams Moving & Storage   June 2007 - November 2009
Hanna Transfer Co-North   April 1997 - December 2006
Quaker State  May 1984 - December 1996

Skills
General Management -..., Budgets, Operations Management, Process Improvement, Income Statement, Forecasting, Contract Management, Inventory Management, Team Building, Contract Negotiation, Process Scheduler, Logistics, Purchasing, Project Planning, Management, Transportation, P&L, Customer Satisfaction

Education
Clarion University of Pennsylvania   1976 — 1984
BSBA, Accounting

Experience
Sears Home Improvement Products   March 2011 - Present
Certified Benz and Beemer   2013 - 2013
iPacesetters, LLC.   September 2010 - February 2011
Burger King Corporation  September 2008 - May 2009

Skills
Marketing, Advertising, Marketing Strategy, Direct Marketing, Sales, New Business Development, B2B, Sales Management, Online Advertising, Social Media Marketing, Customer Service, Marketing Communications, Budgets, Microsoft Office, Email Marketing, Market Planning, Lead Generation, Trade Shows, Account Management, Strategic Planning, Personal Income Tax..., Advanced Knowledge of..., Experience conducting..., Recruiting, Social Media, Social Networking

Education
Arizona State University   2010 — 2015
Dual Bachelors of Science, Major in Accounting and Marketing with a minor in Spanish, Junior

Mesa Community College   2009 — 2010

Rio Salado College   2008 — 2009

Student Choice Highschool   2006 — 2008
High School Diploma

Experience
Sears Home Improvement Products   May 2014 - Present
Capital One (formerly North Fork Bank)   January 2006 - May 2013
Union City High School  April 2009 - 2013
North Fork Bank  2007 - 2008
North Fork Bank  2006 - 2007

Skills
Retail Banking, Consumer Lending, Banking, Commercial Banking, Credit, Small Business Lending, Loans, Commercial Lending, Mortgage Lending, Credit Analysis, Relationship Management, Financial Services, Branch Management, Credit Risk, Deposits, Portfolio Management, Cash Management, Cross Selling, Financial Analysis, Branch Banking, P&L Analysis, P&L Responsibility, P&L Accountability, Budget P&L, P&L Forecasting, Leadership, Management, Finance, Risk Management

Education
New Jersey City University   2006 — 2011
Bachelor of Science, Finance

American School of Business
Life insurance license

Experience
The Home Depot  2013 - 2014
Yale Robbins, Inc.   2012 - 2013
Sears Home Improvement Products   2012 - 2012
National Energy Partners, LLC  2010 - 2012
Marketing Research at Burlington County College   2009 - 2010

Education
Shawnee

Babson College   2000 — 2004
Bachelor of Science (B.S.), Entrepreneurship/Entrepreneurial Studies

Burlington County College   2008 — 2010
Associate of Applied Science, Graphic Design & Digital Media

Experience
Scott Clark Honda  August 2015 - Present
Scott Clark Nissan  August 2013 - August 2015
Scott Clark's Toyota City   July 2004 - July 2013
Sears Home Improvement Products   May 2001 - June 2004
Hendrick Honda  April 2000 - April 2001
Paragon Honda  July 1999 - March 2000
Honda of Oakland  June 1998 - June 1999

Skills
Customer Satisfaction, Salesforce.com, E-commerce, Event Management, Sales, Sales Management, Budgets, Leadership, Strategic Planning, Lead Generation, Dealers, Advertising, Management, Mobile Marketing, Facebook, Inventory Management, Customer Retention, Sales Presentations, Event Planning, Sales Operations, Marketing, Selling, Contract Negotiation, SEO, Online Advertising, Cold Calling, Business Development, Digital Media, Competitive Analysis, Email Marketing, Team Building, Negotiation, Sales Process, SEM, Public Relations, Direct Sales, CRM, Public Speaking, Direct Marketing, Social Networking, Microsoft Office, Team Leadership, Customer Service, Social Media, B2B, Marketing Communications, Online Marketing, Automotive, Social Media Marketing, Training

Education
Moody Bible Institute   1996 — 1998
Jewish Studies

Chabot College   1989 — 1993
Associates, Mass Communication

San Leandro High School   1985 — 1987

Experience
KRAFT  December 2013 - August 2014
Sears Home Improvement Products   November 2013 - December 2013
Aloft Charlotte Uptown Hotel   May 2013 - November 2013
Lowe's Home Improvement  April 2012 - August 2012
O’Diorne Family   June 2008 - August 2012
Taco Bell  June 2011 - August 2011
Taco Bell  June 2010 - August 2010
Wendy's  June 2009 - August 2009
Canterbury's Lawn Service   June 2008 - August 2008

Skills
Lawn Care, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Social Media, Teaching, Research, Teamwork, Leadership

Education
Bob Jones University   2012 — 2016

Experience
Champion Home Exteriors  January 2015 - Present
Sears Home Services  September 2009 - November 2014
BSA Alumnae Association   1979 - 2013
Sears Home Improvement Products   September 2011 - June 2012
Sears Home Services  September 2007 - August 2009
Sears Home Services  January 2005 - July 2007
Sears Home Services  January 2004 - December 2004
Sears Home Improvement Products   March 2002 - December 2003
La Agencia de Orci  August 1999 - November 1999
Kraft Foods Group  November 1998 - June 1999

Skills
Corporate Television..., Script and Speech Writer, Strategic Planning, Trend Analysis, Advertising, Public Speaking, Public Relations, Publishing, Multicultural Marketing, Apparel, Retail Buying, Brand Development, Brand Management, Broadcast, Classroom, Consultants, Economics, Key Account Development, Microsoft Office, Negotiation, Contract Negotiation, PowerPoint, Sales Promotion, Proofreading, Translation, Theatre, Typing, Video Production, Video Editing, Creative Writing, Sales Management, Team Building, Income Statement, Sales, Customer Service, Sales Operations, Management, Budgets, Training, P&L Management, P&L, Pricing, Leadership, Merchandising, Marketing, Retail, Leadership Development, Customer Retention, Event Planning, Customer Satisfaction

Education
Albany Law School of Union University
1st Year Business Law Studies

Brigham Young University
Bachelor of Science (B.A.), Economics, 2.9

Experience
A+ Federal Credit Union  September 2013 - Present
A+ Federal Credit Union  June 2013 - September 2013
All Web Leads, Inc.   March 2013 - May 2013
Sears Holdings Corporation  September 2010 - March 2013
Sears Holdings Corporation  December 2009 - September 2010
Sears Home Improvement Products   October 2007 - November 2009
Sears Home Improvement Products   January 2006 - August 2006
Sears Home Improvement Products   October 2005 - January 2006
Nissan of Buena Park   July 2003 - May 2004
Simpson Buick Pontiac GMC   May 2002 - July 2003

Skills
Multiple Project..., Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Negotiation, Sales, Call Center, Management, Change Management, Data Analysis, Oral & Written..., Multi Tasking, Curriculum Development, Customer Service, Coaching, Platform Facilitation, Business Coaching, Curriculum Design, Procedure Development, Training Delivery, Customer Service..., Customer Service..., Script Editing, Phone Skills, Phone Etiquette, Call center start-up, Call Control, Service Levels, Construction Management, Vendor Relationships, Third Party Vendor..., Sales Rep Training, Software Quality..., Appointment Scheduling, Setting Appointments, Order Processing, Data Entry, Office Administration, Sales Management, Objection Handling, Report Writing, Reports, Outlook, Social Media, Cooking, Catering, Party Plan, Event Planning

Education
Career Academy of Beauty   2004 — 2005
Certification, Cosmetology/Cosmetologist, General

California State University-Northridge   1997 — 1999
40 Credits toward Bachelor of Arts, Music

Wasco Union High School   1993 — 1997
High School Diploma, General Education

Experience
Shoals Area COARMM, Inc.   January 2005 - Present
WDJL Love 1000 AM   February 2011 - January 2012
WZZA Radio   October 2001 - February 2011
Sears Home Improvement Products   September 1995 - October 2001

Skills
Public Speaking, Social Networking, Event Planning, Editing, Public Relations, Customer Service, Social Media, Research, Social Media Marketing, Event Management, Microsoft Office, Microsoft Word, Management, Budgets, Radio, Broadcast, Sales, Access, Fundraising, Ministers

Education
Athens State University   1995 — 1998
B.S., Behavioral Science

Calhoun Community College   1993 — 1995
A.S., Criminal Justice

Alabama Agricultural and Mechanical University   1990 — 1993
B.S., Sociology

Cherokee High School   1985 — 1989
General Diploma, General Studies

Experience
Sears Home Improvement Products   October 2014 - Present
Sears Home Services  October 2010 - October 2014

Skills
Sales Management, Sales Presentations, Sales, Sales Process, Persuasion, Operations Management, Salesforce Training, Sales Leadership..., Customer Retention, Sales Operations, P&L, Income Statement, Performance Management, Management, Leadership, Team Building, Direct Sales, Customer Service, Contract Negotiation

Education
Old Dominion University - College of Business and Public Administration   2006 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Canisius College   2004 — 2006

Experience
Skylark Floral   June 2011 - Present
Cascade Wholesale   September 2010 - Present
Southwest Airlines  August 1998 - October 1999
Sears Home Improvement Products   September 1997 - February 1998
CWC Catering   January 1990 - December 1992
Randall's Florist   December 1990 - September 1992

Skills
Illustration, Weddings, Microsoft Word, Microsoft Office, Floral Design, Florals, customer service, Flowers, Bouquets, Public Relations, Event Planning, Teaching, Art, Flower Arrangements, Customer Service, Decoration

Education
Utah Valley State College   1997 — 1997

Blinn College   1993 — 1995
Associate's degree, General Studies

Experience
FireHouse Entertainment   January 2006 - Present
Werner Enterprises  April 2013 - February 2014
Sears Home Improvement Products   January 2011 - August 2012

Skills
Business Management, Business Planning, Business Strategy, Team Leadership, Management, Process Improvement, CDL Class A, Coaching, Strategic Planning, Leadership, Team Building, Budgets, Entertainment, Leadership Development

Education
National Tractor Trailer School Inc-Buffalo   2012 — 2013
Certifcation in Tractor Trailer and Forklift, Transportation and Materials Moving

Medaille College   2006 — 2010
B.B.A, Business Management

Experience
Charter One Bank  March 2013 - Present
MobilExpectation, LLC   February 2010 - Present
Colorado Technical University  September 2011 - December 2012
Sears Home Improvement Products   May 2011 - June 2011
Citizens Financial Bank  December 2007 - January 2010
The Home Depot  August 2001 - December 2007
Charles Schwab  November 1996 - September 2000
First Chicago  November 1995 - November 1996
Morgan Stanley  December 1990 - April 1995

Skills
Team Building, Retail, Customer Relations, Coaching, Sales Management, Banking, Budgeting, Hiring, Strategic Planning, Performance Management, Operations Management, Microsoft Office, Compliance, Excel, Customer Service, Business Strategy, Problem Solving, Talent Acquisition, Business Management, Team Leadership, Contract Management, Corporate Finance, Account Management, Inventory Management, Public Speaking, P&L, Insurance, Vendor Management, PowerPoint, Customer Satisfaction, Mentoring, Financial Reporting, Investments, Fundraising, Project Management, Sales, Balance Sheet, Accounts Payable, Accounts Receivable, MS Project, Admissions, Admissions Counseling, Student Financial Aid, Microsoft Excel, Management, Budgets, Cross-functional Team..., Selling, Marketing Strategy, Program Management

Education
Augustana College   1987 — 1989
BA of Arts, Finance/Marketing

Boston University
Project Management, Project Management Certifications

Lincoln Way High School

Experience
Richland Fire Department   February 2000 - Present
Franklin County Fire District No. 3   July 1989 - February 2000
Sears Home Improvement Products   August 1988 - July 1989

Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Access, Crystal Reports, Adobe Acrobat, Photoshop Elements, Sweet-Billing, ICD-9, Public Budgeting, Accounts Payable, Accounts Receivable, HIPAA, Confidentiality, Personnel Supervision, Incident Management, NIMS, Finance Section Chief

Education
Columbia Basin College   1988 — 1990
Finance, General

Experience
Comcast  October 2014 - Present
Sears Home Improvement Products   July 2013 - 2014
hibu (formerly YellGlobal)   June 2010 - March 2013
ThyssenKrupp Elevator  January 2008 - August 2009
John L Scott Real Estate  2003 - 2009
Computech Systems  May 2003 - June 2004
Computers & Applications   April 1992 - May 2003
Computerware  1983 - 1990

Skills
Sales Management, Direct Sales, Advertising Sales, Sales Operations, Sales Support, Customer Satisfaction, Customer Relations, Profit Maximization, Internet Services, Mobile Internet, Marketing ROI, Customer Service, ROMI, New Business Development, Online Advertising, B2B, Customer Retention, Account Management, Advertising, Business Development, CRM, Leadership, Marketing, Sales

Education
City University of New York City College   1975 — 1978
BS, Health Education

Experience
Katz, Sapper & Miller   February 2015 - Present
Katz, Sapper & Miller   April 2012 - Present
Archbold Container-A Green Bay Packaging Company  April 2006 - April 2012
Archbold Container-A Green Bay Packaging Company  May 2004 - December 2005
Sears Home Improvement Products   December 2003 - May 2004

Skills
Information Technology, PowerPoint, Photoshop, Microsoft Word, Social Media, Editing, Illustrator, Outlook, Windows 7, Windows XP, Windows Vista, Android, Maya, XP, Adobe Creative Suite, Autodesk Software, Apple, Mac, Networking, Troubleshooting

Education
Bowling Green State University   1999 — 2004
Digital Arts, Digital Art

Archbold High School   1995 — 1999

Experience
MGM Grand  November 2011 - Present
K-Mart  April 2008 - November 2011
Sears Home Improvement Products   June 2010 - August 2010

Education
Brigham Young University - Idaho   2007 — 2011
Bachelor, Business Management

Experience
Sears Home Improvement Products   September 2015 - Present
Sears Home Improvement Products   May 2015 - September 2015
Sears Home Improvement Products   November 2014 - May 2015
Sears Home Improvement Products   November 2012 - November 2014
Combined Insurance  May 2012 - November 2012
The Home Depot  2007 - 2011

Skills
Account Management, Team Building, Retail, Customer Service, Sales, Time Management, Marketing, Leadership, Training, Management, Sales Management, Recruiting, Store Management, Customer Satisfaction

Education
California State University-Northridge
BA, Theatre Arts

Experience
Sears Home Improvement Products   March 2015 - Present
Uber  March 2014 - Present
Burns Hyundai   January 2010 - March 2014
Integrity Wins, LLC   April 2000 - August 2011
E.O. Habhegger Co. Inc.   July 1995 - April 2000
Sunoco  June 1994 - July 1995
PECO Energy  April 1990 - June 1994
Radio Shack  August 1987 - September 1989
Shoreway Marine   March 1985 - August 1987
National Freight Inc  May 1984 - April 1985

Skills
Account Management, Sales, Sales Management, Automotive, Leadership, Vehicles, Sales Process, Forecasting, Direct Sales, New Business Development, Marketing Strategy, Team Building, Automotive Aftermarket, Profit, Customer Retention, Automobile, Operations Management, B2B, Competitive Analysis, Troubleshooting, Management, Team Leadership, Inventory Management, Customer Satisfaction, Selling, Customer Service, Purchasing

Education
Camden County College   1988 — 1991
Computer Science, 4.0

Camden County College   1988 — 1991
Electrical and Electronics Engineering, 3.5

Computer Learning Center   1989 — 1990
Certificate, Computer Programming, 4.0

Cherokee High School   1984 — 1987
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.5

Experience
Sears Home Improvement Products   February 2013 - Present
Clearwire  July 2009 - December 2011
AT&T Mobility  February 2008 - July 2009

Skills
Selling, Management, Wireless, Business Planning, Program Management, Human Resources, Selling Skills, Telecommunications, Mobile Devices, Solution Selling, Direct Sales, Store Management, Sales Management, WiMAX, VoIP, Sales Operations, Account Management, Product Management, B2B, Mobile Technology, CRM

Education
Central Washington University   2006 — 2008
Bachelor of Science in Social Sciencess, Biology, Mathematics

Portland Community College   2004 — 2006
Associate of Arts, Biology, Mathematics, English

Experience
Sears Home Improvement Products   January 2013 - Present
Wilder Balter Partners  November 2009 - April 2012
Cassata Organization – Four C’s Management   September 2008 - March 2009
Home Properties  May 2007 - August 2008
Home Properties  September 2006 - May 2007
Home Properties  November 2005 - September 2006
Home Properties  June 2005 - November 2005
Nextel Retail Stores, Inc   December 2004 - April 2005
Hustedt Hyundai, Inc   March 2003 - December 2004

Skills
Contract Negotiation, Sales, Management, Outlook, Windows 7, Microsoft Word, Microsoft Excel, Microsoft Outlook, RapidSketch, Fenevision, ProVia Studio, Yardi Voyager, Yardi Enterprise, MRI, AMSI

Education
Briarcliffe College   2000 — 2002
Associate, Graphic Design, 3.65

Islip High School   1996 — 2000
Regents Diploma

Experience
Cathay Bank  January 2012 - Present
Sears Home Improvement Products   August 2001 - June 2012
Sears Home Improvement  January 2001 - January 2004
Sears Home Improvement  January 2001 - January 2002
ABC Nissan  January 1998 - January 2000

Skills
Social Media, Doors, Team Building, Public Speaking, Project Management, Coaching, Microsoft Office, Strategic Planning, Negotiation, Selling, Sales, Outlook, Customer Service, Marketing, Management, Sales Management, Microsoft Excel, Account Management, Banking, Recruiting, Event Planning, New Business Development, Customer Satisfaction, Social Networking, Product Development, Public Relations, Cold Calling, B2B, Process Improvement, Event Management, PowerPoint, Market Research, Strategy, Project Planning, Time Management, Budgets, Facebook, Data Analysis, Analysis, Leadership Development, Marketing Communications, Small Business, Training, Team Leadership, Sales Process, Cross-functional Team..., Change Management, Contract Negotiation, Marketing Strategy, Social Media Marketing

Education
University of Phoenix   2000 — 2003
Marketing Business

Arizona State University
Management

King High School
Diploma

Mesa County College
Marketing/Business

University of Phoenix

Experience
Home Depot At Home Services  March 2013 - Present
Greektown Casino-Hotel  December 2008 - February 2011
Ford Motor Company  March 2007 - June 2008
The Auto Club Group  August 1999 - April 2006
Ticketmaster  May 1998 - August 1999
Sears Home Improvement Products   January 1995 - May 1998

Skills
Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Data Entry, Microsoft Word, Microsoft Excel, Outlook, Sales, PowerPoint, Telephone Skills, Customer Retention, Customer Experience, Team Building, Inventory Management, Call Centers

Education
Central State University   1991 — 1993
Psychology; Mental Health

Wayne County

Experience
Sears Home Improvement Products   April 2013 - Present
Professor Events   July 2011 - Present
Comcast  June 2011 - March 2013
Asbury Automotive Group  January 2009 - July 2011
Jani-King  April 2007 - September 2009
Sprint  January 2001 - July 2008

Skills
Negotiation, Sales, Direct Sales, Management, Marketing, Customer Service, Team Building, Customer Retention, Sales Management, Social Networking, Public Speaking, Training, Leadership, E-commerce, Social Media Marketing

Education
Mississippi College   2004 — 2006
Business Administration, Management, Marketing

Belhaven University   2003 — 2004
Bachelor, Business Administration

East Mississippi Community College   2000 — 2002
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General

Experience
University of Wisconsin-Extension  November 2013 - Present
Golf Channel  May 2012 - October 2013
Sears Home Improvement Products   June 2011 - May 2012
Compass Knowledge Group  July 2009 - June 2011
Embanet Compass Knowledge Group  July 2009 - June 2011
Walt Disney Internet Group  June 2008 - June 2009
Walt Disney Parks and Resorts Online  June 2008 - June 2009

Skills
SEM, SEO, Web Analytics, Google Analytics, Google Adwords, Google Webmaster Tools, MSN AdCenter, Bing, Yahoo Search Marketing, Web Marketing, Online Marketing..., Online Advertising, Search Engine Ranking, Google, PPC, Organic Search, Omniture, Conversion Optimization, Landing Page..., A/B testing, Search Advertising, Online Marketing, Link Building, Digital Marketing, Keyword Research, E-commerce, Online Lead Generation, Analytics, Multivariate Testing, CMS, SEO copywriting, Internet Strategy, User Experience, Wordpress, Interactive Marketing, Lead Generation, Local Search, Digital Media, Facebook, Information Architecture, Data Analysis, Usability, Social Media, Display Advertising, Web Project Management, Digital Strategy, Mobile Marketing, Web Content Management, Social Media Marketing, Content Strategy

Education
Arizona State University, W. P. Carey School of Business   2012 — 2013
Master of Science (MS), Information Management

University of Central Florida   2004 — 2008
Bachelor of Science in Business Administration (BSBA), Business/Managerial Economics

Experience
Airport Wireless TechShowcase   September 2008 - November 2010
Airport Wireless  June 2007 - September 2008
Home Team Pest Defense  2007 - 2007
Sears Home Improvement Products   2005 - 2007
Lockheed Martin  2000 - 2003

Skills
Operations Management, Sales Operations, Sales Management, Retail Management, Personnel Supervision, Direct Sales, Sales Improvement, Sales Coach, Sales Support, Hiring/firing, Retail, Mass Recruitment, Inventory Management, Receiving, Sales Metrics, Sales Compensation, Compensation Plan..., Personnel Policies, Volunteer Organization, Business Statistics, Policy/Procedure..., Multi-site Management, Cross-functional..., P&L Management, Cost Reduction..., Profit & Loss Management, Expense Control, Product Transfer, Regional Managers, Domestic Sales, Developing Training..., Multi-Site Operations, Performance Standards, Multi-location..., Profitability..., Merchandising Strategies, Tactical Sales, Profitable Growth, Shrink Control, Shrink Reduction, Productivity Enhancement, Increasing Profitability, Consumer Products..., Complaint Handling, Operations Training, Employee Hiring, Employee Selection, Margin Enhancement, Personnel Assessment

Education
Canada College   2011 — 2012
AS, Business Administration

College of San Mateo   2011 — 2012
Certificate, Business Management, Accounting

Skyline College   2011 — 2012
Business, Economics

Embry-Riddle Aeronautical University   1998 — 2004
BS, Computer Engineering

Valencia College   2000 — 2003

Experience
Sears Home Improvement Products   April 2012 - Present
s2 Computer Support   August 2011 - April 2012
NAA  March 2009 - April 2010
Core BTS  November 1999 - February 2005

Skills
Insurance, Customer Relations, Consultative Selling, Windows Networking, Routers, Windows Server 2003, Windows Server 2008, Mac OS X, Web Analytics, Web Development, Web Design, Broadcast Television

Education
Ball State University   1978 — 1981
Theater, Psychology, Business, Oral Int

Experience
Weatherford  August 2015 - Present
Performance Technologies, LLC.   April 2012 - June 2015
BAE Systems  June 2009 - July 2011
Sears Home Improvement Products   September 2007 - February 2009
Ryder System, Inc.   May 2007 - September 2007
US Army  April 2003 - April 2007
Amazing Siding   August 1997 - April 2003

Skills
Oil/Gas, Inspection, Pressure, Supervisory Skills, Preventive Maintenance, Hydraulics, Stimulation, Oilfield, Maintenance, Maintenance Management, Pumps, Electricians, Military, Onshore

Education
Central Texas College   2011 — 2012
Electronics Technology

Central Texas College   2004 — 2005
Diesel engine certificate, Electronics Technology, Diesel Technology

Experience
Sears Home Improvement Products   2015 - Present
ECP, LLC   February 2013 - December 2014
Savers  September 2010 - February 2013
Hollywood Entertainment  August 2006 - January 2010
Arby's Restaurant Group  2001 - 2006
Al Dhaheri Business Development dba Pizza Haven   1998 - 2000
Pizza Haven   1984 - 1999

Skills
Leadership, Training, Retail, Profit, Customer Service, Strategic Planning, Management, Visual Merchandising, Recruiting, Team Building, Sales, Leadership Development, Sales Management, Multi-unit, Product Development, Store Management, Merchandising, Time Management, Start-ups, Store Operations, New Business Development, Process Improvement, Multi-Unit Operations..., Social Media Marketing, Multi-Unit Management, Workshop Facilitation, Income Statement, Loss Prevention, Sales Operations, Customer Retention, Inventory Control, Succession Planning, Forecasting, Hiring, Customer Satisfaction, P&L Responsibility, International..., Facilities Management, Budgets, Inventory Management, Driving Results

Education
Washington State University - College of Business and Economics   1991 — 1993
Business Economics & Administration

Bellevue Community College
Associate of Science (A.S.)

Green River Community College   2009 — 2009

Experience
JCPenney  May 2015 - Present
Self  2005 - Present
jcpenney  March 2014 - September 2014
JCPenney  February 2007 - March 2014
Sears Home Improvement Products   September 2004 - December 2007
Great Clips, Inc.   2000 - 2003

Skills
Hair Color, Hair Cutting, Cosmetology, Salons, Styling, Product Marketing, Customer Relations, Customer Service, Organizational..., Sales Management, Bookkeeping, Artistry, Creative Services, Oil Painting, Digital Photography, Photography, Photoshop, PowerPoint, Excel, HTML, Hair Care, Waxing, Product Knowledge, Visual Merchandising, Retail Sales, Inventory Control, Store Management, Data Entry, Social Networking, Updos, New Hire Training, POS, Hair Straightening, Telephone Skills, Merchandising, Beauty Industry, Color Theory, Appointment Scheduling, Fashion, Makeup Artistry, Retail, Skin Care, Planograms, Store Operations, Profit, Customer Retention, Microsoft Excel, Weddings, Fashion Shows, Inventory Management

Education
AIB College of Business   2000 — 2002
Associates in Business, Business, Marketing, Sales

Pitze's Cosmetology School   1983 — 1984
Diploma, Cosmetology

Experience
Del Mar Realty   March 2009 - January 2015
Predatory Mortgage Anaylis   December 2010 - September 2013
Seaside Debris LLC   January 2010 - October 2010
Sears Home Improvement Products   June 2005 - July 2008
Boys and Girls Club of San Dieguito  June 2004 - June 2005

Skills
Management, Sales, Employee Relations, Human Resources, Training, Team Building, Coaching, Operations Management, Leadership, Recruiting

Education
California State University San Marcos   2002 — 2004
Bachelor of Arts (BA), Social Sciences

Sonoma State University   1999 — 2001

Experience
AutoPark Honda of Cary NC  June 2015 - Present
Auction Direct USA  June 2014 - June 2015
Southern States Automotive   June 2013 - June 2014
Sears Home Improvement Products   June 2012 - March 2013
Gold Pyramid   January 2010 - April 2012

Skills
Customer Service, Contract Negotiation, Sales, Sales Management, Sales Process, Sales Operations, Cold Calling, Customer Satisfaction, Direct Sales, Selling, Account Management, New Business Development, Negotiation, B2B, Inventory Management, Customer Retention, Team Building, Retail, Automotive, Vehicles

Education
THE PENNSYLVANIA STATE UNIVERSITY   2001 — 2004
Bachelor of Science (B.S.), Agricultural Systems Management, 3.5

Cairo University   1985 — 1988
Bachelor of Science (B.S.), Agricultural Engineering

Experience
Sears Home Improvement Products   April 2000 - Present
Randolph Blvd   April 2000 - Present
Sears Home Improvement  August 2002 - September 2003

Skills
Recruiting, Sales, Management, Customer Service, Sales Management, Training, Account Management, Sales Operations, Negotiation, Contract Negotiation, Sales Process, Team Building

Education
Flour Bluff   1983 — 1996

Flour Bluff High School
High School Diploma

Austin Community College

Experience
City of Fayetteville, North Carolina  June 2015 - Present
Wake Technical Community College  September 2012 - Present
Starr Electric Company, Inc.   March 2014 - June 2015
Premier Electrical Staffing, LLC  August 2013 - March 2014
Sears Home Improvement Products   June 2013 - July 2013
Gaylor, Inc.   June 2008 - February 2013
HD Supply  December 2007 - June 2008
Port City Electric Company   October 2004 - November 2007

Skills
Change Orders, Process Scheduler, Construction Management, Contract Management, Construction, Pre-construction, MS Project, Subcontracting, Project Planning, Contractors, Value Engineering, Project Estimation, Project Coordination, Project Management, Primavera P6, Project Bidding, Submittals, Contract Negotiation, LEED, Budgets, Procurement, HVAC, Electricians, Cost Control

Education
Wake Technical Community College   2013 — 2015
Teaching Certificate, Secondary Education and Teaching

Wake Technical Community College   2003 — 2005
Certificate, Electrical, Residential/Commercial

Appalachian State University   1993 — 1997
Bachelor of Science (BS), Communications

Experience
Raydon Corporation  July 2012 - Present
Executive Office of the President  February 2012 - June 2012
Sears Home Improvement Products   November 2011 - January 2012
University of Central Florida  July 2011 - October 2011
US Naval Submarine Base   April 2011 - July 2011
Intact Technology  January 2011 - March 2011
Enterprise Services at Hewlett-Packard (HP) Company   December 2008 - December 2009
U.S. Public Sector at Electronic Data Systems (EDS)   November 2008 - July 2009
U.S. Public Sector at Electronic Data Systems (EDS)   June 2008 - December 2008
U.S. Public Sector at Electronic Data Systems (EDS)   November 2007 - May 2008

Skills
C#, VB.NET, SQL Server, ASP.NET, SharePoint, SSIS, SSRS, T-SQL, VBA, HP TRIM, Maximo, Visual Studio, Microsoft SQL Server, .NET, Visio, Software Development, Business Intelligence, SDLC, Active Directory, Software Documentation, Oracle, Crystal Reports, Windows Server, Databases

Education
Rollins College - Crummer Graduate School of Business   2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

Eastern Michigan University   1992 — 1994
Bachelor of Science, Computer Science

Central Michigan University   1990 — 1992
Bachelor of Science, Computer Science

Experience
BARTS   July 2015 - Present
Steam and Process repairs   January 2015 - July 2015
UPS  November 2014 - January 2015
Starbucks  August 2014 - October 2014
OnPoint OC  July 2014 - August 2014
ReSpectrum Community   August 2012 - August 2014
United States Marine Corps  September 2010 - August 2014
College Nannies & Tutors  March 2013 - August 2013
Sears Home Improvement Products   July 2010 - September 2010

Skills
Military, Security Clearance, Military Experience, Military Training, Weapons, Active DoD Secret..., Radio, Training, Microsoft Office, Organizational..., Force Protection, Military Logistics, DoD, Military Operations, National Security, Program Management, Customer Service, Leadership

Education
American InterContinental University   2014 — 2017
Business Administration and Management, General

Saddleback College   2014 — 2017
Business, Management, Marketing, and Related Support Services

Experience
Anyone Home Inc  October 2014 - Present
Sears Home Improvement Products   July 2012 - January 2014

Skills
Sales, Sales Management, Customer Service, Inventory Management, Microsoft Excel, Time Management, Communication, Customer Satisfaction, PowerPoint, Management, Team Leadership, Data Analysis, Access, Training, Data Management, Microsoft Office, Salesforce.com...

Education
California State University-Fullerton   2009 — 2013
Bachelor of Arts (B.A.), Business Economics

Experience
John L. Scott Real Estate Renton   April 2015 - Present
Rite Aid  2008 - 2013
Sears Home Improvement Products   2007 - 2008
GlassGuyz   2006 - 2008
Staples  2003 - 2006
Linens N Things  2003 - 2006

Skills
Inventory Management, Customer Service, Training, Personnel Management, Problem Solving, Critical Thinking, Communication Skills, Dependable Team Player, Always Punctual, Timely Decision Making, Sales, Retail, Selling, Customer Satisfaction, Human Resources, Business Planning

Education
College of the Siskiyous   1999 — 2002
Fire Science/Fire-fighting

Bellevue College   1998 — 1998
GED

Experience
Sears Home Improvement Products   March 2015 - Present
Tower Cloud Inc.  October 2014 - March 2015
Siemens Energy  September 2006 - October 2014

Skills
Financial Reporting, Financial Analysis, Financial Modeling, Internal Controls, Corporate Finance, Strategic Financial..., Process Improvement, Analysis, Project Management, Microsoft Office, Management, Strategic Planning, Asset Management, Business Development, Strategy, Change Management, Microsoft Word

Education
Bucknell University   1998 — 2002

Bucknell University   1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance

Experience
For Rent  March 2012 - Present
Concord Management  March 2010 - November 2011
Physicians United Plan  August 2008 - February 2009
Orlando Sentinel  March 2006 - May 2008
Sears Home Improvement Products   May 2002 - January 2004

Skills
Word, PowerPoint, Excel, Advertising, Microsoft Excel, Microsoft Word, Invoicing, Marketing, Training, Sales, InDesign, Illustrator, Social Media Marketing, Data Entry, Online Marketing, Online Advertising, Facebook, Social Networking, Account Management, Social Media, Customer Service, Marketing Strategy, Marketing Communications, Microsoft Office, Event Planning, Advertising Sales, Adobe Creative Suite, Lead Generation, SEO, SEM, Direct Marketing, Digital Media, Email Marketing, Direct Mail, Sales Presentations, Event Management, Copywriting, Online Reputation..., Web Content Management, Apartments, Newspapers, Mobile Marketing, Trade Shows, Mobile Advertising, Interactive Marketing, Blogging, Web Analytics, Photoshop, Google Analytics, Salesforce.com

Education
University of Phoenix   2004 — 2006
Computer Science, Business Management/Administration; No

Broward College   1995 — 1997

Experience
21st Century Pool and Patio West Inc.   March 1993 - Present
Aquatic Supply Company   January 2014 - January 2014
Pro-Line PVC Pool Membrane   February 2013 - February 2013
Sears Home Improvement Products   1991 - 1993
Shear Tech Design Contractors   1984 - 1987

Skills
Construction, Contract Management, Microsoft Office, Pools, Project Management, Construction Management, Commercial Swimming...

Education
Broome Community College   1982 — 1984
Associate of Arts and Sciences (A.A.S.), Design and Applied Arts

Experience
Mateer & Harbert, P.A.   December 2008 - Present
Universal Engineering Sciences  2006 - 2008
Sears Home Improvement Products   2004 - 2006
AACN  1997 - 2004

Skills
SQL, Microsoft Exchange, VMware, Microsoft SQL Server, Networking, Active Directory, System Administration

Education
University of Phoenix   2008 — 2009
MBA, Business

California State University-Fullerton   2002 — 2004
ISDS, Business, Information Technology

Experience
EXCEED REALTY   June 2010 - Present
Sears Home Improvement Products   April 2012 - Present
Menchie's Frozen Yogurt  June 2011 - January 2012
Walgreens  May 2004 - June 2010
Speedmark  February 2003 - May 2004

Skills
Retail, Recruiting, Leadership, Management, Sales, Customer Service, Databases, Help Desk Support, Selling, Marketing, Training, CRM, Budgets, Payroll, Access, Networking, Contract Negotiation

Education
Baylor University - Hankamer School of Business   1997 — 2002
BBA, Managament Information Systems

Experience
Northwestern Mutual  May 2013 - Present
Coastal Carolina University  November 2012 - April 2013
TTC USA Diamonds   August 2011 - September 2012
Sears Home Improvement Products   May 2010 - August 2011

Skills
Client Management, Client Relations, Customer Service, Marketing, Time Management, Social Networking, Leadership, Sales, Graphic Design, Social Media, Management, Real Estate Appraisal, Event Planning

Education
Coastal Carolina University   2007 — 2010
Bachelor's degree, Communication, Graphic Design

Merrill Institute   2006 — 2006
Residential Real Estate Appraisal, Real Estate

Smithtown High School   2002 — 2006

Experience
The Home Depot  July 2012 - Present
Sears Home Improvement Products   January 2010 - July 2012
Property Care One, Inc   April 2003 - December 2009
Property Care Florida, LLC   2004 - 2008
Property Care One, Inc   2003 - 2008

Skills
Sales, Sales Management, Sales Operations, Management, Customer Service, Team Leadership

Education
Cedarville University   1992 — 1996
Engineering

Experience
Design North  March 2015 - Present
adidas  May 2014 - February 2015
University of Wisconsin-Stout  September 2012 - December 2014
Sears Home Improvement Products   June 2012 - December 2012
Rural Mutual Insurance  July 2011 - August 2011
Design North Inc   May 2008 - August 2009

Skills
Retail Buying, Fashion Marketing, Organizing, Data Entry, Customer Interaction, Determination, Teamwork, Able To Multi-task, Fashion, Microsoft Word, Illustrator, InDesign, Trend Analysis, Fashion Design, Time Management, Marketing, Visual Merchandising, Retail, Merchandising, Sewing, Apparel, Leadership, Management, PowerPoint, Textiles

Education
Carroll University   2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General

University of Wisconsin-Stout, Wisconsin's Polytechnic University   2010 — 2014
Bachelor of Science, Buying and Product Management and Fashion Marketing

Christian Life High School   2006 — 2010
High School Diploma

Experience
Jeffco investments   August 2013 - Present
Sears Home Improvement Products   March 2010 - Present

Skills
Account Management, Sales, Cold Calling, Sales Process, Project Management, Selling, Recruiting, Contract Negotiation, New Business Development, Customer Service, Sales Management, B2B, Salesforce.com

Education
Ball State University   2001 — 2005
Bachelor of Science (BS), Criminal justice and criminology

Experience
Sears Holdings Corporation  January 2013 - Present
Sears Holdings Corporation - Home Services   November 2007 - January 2013
Sears Holdings Corporation  2007 - January 2013
Sears Home Improvement Products   October 2007 - 2013
Sears  2007 - 2013
Sears Holdings Management Corporation  2007 - 2013
Circuit City Stores, Inc.   1999 - 2007
Circuit City  1993 - 2007

Skills
Inventory Control, Customer Service, Team Building, Operations Management, Inventory Management, Customer Satisfaction, Income Statement, Process Improvement, Loss Prevention, Retail, Team Leadership, Coaching, Strategic Planning, Sales, Leadership, Change Management, Store Management, Budgets, Microsoft Excel, Profit, Training, Call Centers, Merchandising, P&L, Cross-functional Team..., Sales Management, Customer Experience, P&L Management, Sales Operations, Management, Forecasting

Education
Florida Atlantic University   1993 — 1995
BA, Pre Law

Broward College   1991 — 1993
AA, Criminal Justice

Experience
JPMorgan Chase  June 2013 - Present
Mye-Dash Consulting, Incorporated   July 2008 - Present
Sears Home Improvement Products   March 2007 - March 2013
Connextions  2005 - 2007
Third Party Verification, Inc (3PV)   2004 - 2005
Westgate Resorts  2003 - 2003
PRC  1999 - 2003

Skills
Call Center, Vendor Management, Team Building, Process Improvement, Workforce Management, Operations Management, Project Management, Team Leadership, Customer Experience, Program Management, Inbound Marketing, Customer Satisfaction, Customer Service, Change Management, Training, Coaching, Strategic Planning, Performance Management, Business Analysis, Call Centers

Education
Ambassador University   1992 — 1995

St. Petersburg College   1990 — 1991

Methodist University   1989 — 1990

Experience
Fiserv  February 2014 - Present
Fiserv  May 2011 - February 2014
Comcast Cable  August 2010 - May 2011
SunTrust Bank  February 2010 - August 2010
Sears Home Improvement Products   November 2009 - February 2010
Symantec  August 2009 - October 2009
Staples  June 2009 - June 2009
Wyndham Vacation Ownership  November 2004 - January 2009
TJX  March 1999 - November 2004

Skills
Servers, VMware, Windows Server, Troubleshooting, Security, Software Documentation, Technical Support, XP, Active Directory, System Administration, Computer Hardware, Operating Systems, TCP/IP, Windows, System Deployment, Hardware, Virtualization, SCCM, Software Installation, Networking, vSphere, Routers, Switches, Help Desk Support, HP, Laptops, Backup Exec, Disaster Recovery, Printers, LAN-WAN, DNS, VPN, VMware ESX, WSUS, Windows XP, VMware vSphere

Education
Hyland - Onbase Training   2015 — 2015
Certification - OCI - Onbase Certified Installer, ECM

Valencia College   2009 — 2012
AA, Computer Science

New Horizons   2007 — 2007
MCSE

Newton Paiva University   1989 — 1992
Bachelors, Business Administration & Tourism

Clark University
MCSE - NT 4.0, Computers

Experience
John Deere Landscapes LLC  March 2013 - Present
Havertys Furniture  March 2012 - March 2013
Sears Home Improvement Products   July 2011 - March 2012
TOSHIBA AMERICA BUSINESS SOLUTIONS  November 2010 - July 2011
ZipLocal  January 2009 - June 2011
Premier Hardscapes, Inc.   March 2004 - January 2009
Oldcastle  January 2001 - March 2004
Oldcastle  January 1999 - January 2001

Skills
Sales, Sales Operations, Business Planning, Budgets, Market Research, Selling, Program Management, Training, Hardscape, Pricing, Entrepreneurship, Trade Shows, Sales Management, Strategic Planning, New Business Development, Construction, Team Building, Building Materials, Marketing Strategy, Relationship Management, Building Relationships, Contract Negotiation, Job Costing, Distribution Strategies, Managing Distribution..., Business Strategy, Whitewater Kayaking, Hiking, Outdoor Recreation, Soccer, Spanish-speaking, Sales Presentations, Long Term Relationship..., Long-term Customer..., Value Selling, Partner Management, Strategic Partnerships, Green Building, Pavers, Retaining Walls, Business Development, Market Development, Employee Training, PowerPoint, Microsoft Excel, Microsoft Word, Logistics, Profit

Education
Appalachian State University   1993 — 1997
B.S. Sociology w/ a concentration in legal studies, Sociology, Criminal Justice, Political Science, Business Law

Marist High School   1987 — 1993

Experience
Belmont Pines Hospital  April 2002 - Present
Lilla Rose  May 2012 - Present
The Pampered Chef  September 2006 - Present
Beech Brook  November 2000 - April 2002
Spectrum Diversified Designs, Inc.   June 2000 - November 2000
Sears Home Improvement Products   April 1999 - December 1999
Lifesteps, Inc.   November 1996 - April 1999

Education
Carlow College   1996 — 1999
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Experience
DIRECTV  June 2015 - Present
Goldmine Lounge and Casino   March 2014 - September 2014
Noble Kitchens   February 2012 - March 2013
Sears Home Improvement Products   July 2010 - November 2011
Frances Sonia Photography   December 2007 - June 2010
Dolby Laboratories  July 2003 - December 2007

Skills
Photography, Color Correction, Contract Negotiation, Image Editing, Digital Image Processing, Creative Writing, Customer Oriented, Issue Management, Adobe Creative Suite, Digital Photography, Image Manipulation, Video, Editing, Creative Direction

Education
The University of Montana - School of Business Administration   2015 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

Academy of Art University   2001 — 2006
Bachelor's Degree, Advertising and Illustration Photography

Experience
Sears Home Improvement Products   March 2014 - Present
Kip America  December 2009 - February 2014
Ultimate Installations, Inc   March 2005 - November 2009
The Home Depot  1995 - 2000

Skills
Sales Operations, Major Accounts, Managed Print Services, Account Management, Selling, Sales Process, Document Imaging, B2B, Direct Sales, Sales Management, New Business Development, Sales Presentations, Cold Calling, Digital Printing, Solution Selling, Wide Format Printing, Trade Shows, Qualifying Prospects, Printers, Team Leadership, Retail, Print Management, Sales Force Development, Key Account Management, Consultative Selling, Salesforce.com, Color Management, Scanners, Personnel Management, Corporate Communications, Operations Management, Process Improvement, Inventory Management, Contract Negotiation, P&L Management, Document Management, Task Management, Military Skills, Program Improvement, Construction Management, Construction Drawings, Construction Safety, Construction, Personal Development, Employee Training, Training, Store Management, Retail Sales, Strategic Communications, Customer Retention

Education
Broward Community College   1985 — 1987
Construction Management

Mercer University   1984 — 1985
Construction Management

Cardinal Gibbons High School   1980 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

FLCS   1972 — 1979

Experience
Manheim  June 2014 - Present
Sears Home Improvement Products   January 2013 - July 2014
Ambassador Personnel, Inc.   March 2010 - November 2012
Fabritex, Inc.   February 2008 - March 2010

Skills
Payroll, Accounting, Accounts Payable, SAP, Financial Reporting, Auditing, Accounts Receivable, Account Reconciliation, Budgets, General Ledger, Microsoft Excel, Internal Controls, Financial Accounting, Sarbanes-Oxley Act, Process Improvement, Financial Analysis, Internal Audit, Forecasting, Microsoft Office, Cost Accounting, Temporary Placement, Employee Relations, Customer Service, Technical Recruiting, Applicant Tracking..., Recruiting

Education
Athens Technical College   2008 — 2009
Accounting

Experience
Lards Seafood Emporium   May 2011 - Present
California Pizza Kitchen  March 1990 - June 2011
Sears Home Improvement Products   June 1990 - January 2000
Sears Home Improvement Products   May 1995 - August 1999

Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Inventory Management, Food Safety, Cooking, Outlook, Fine Dining, Budgets, Time Management, Income Statement, Strategic Planning, Marketing Strategy, Supervisory Skills, Teamwork, Team Building, Customer Satisfaction, Sales, Training, Event Management, Purchasing, Forecasting, Social Media, Event Planning, Retail, Negotiation, Marketing, Social Networking, Recruiting, Team Leadership, Leadership, Process Scheduler, Management, Analysis, Administration, Spanish, Market Research, Labor Management, Merchandising, Franchising, Contract Negotiation, Baking, Fundraising, Human Resources, Employee Relations, Data Entry, Coaching, Hiring, Public Speaking

Education
Cal State Fullerton   2012 — 2014
Master of Laws (LL.M.), Law

Arizona State University
Bachelor of Arts (B.A.), Culinary Arts/Chef Training

Berkeley High
High School Diploma, Political Science and Government

Experience
Comcast Cable  August 2010 - Present
Sears Home Improvement Products   January 2007 - July 2010

Skills
Call Centers, Direct Sales, Management, Leadership, Telecommunications, New Business Development, Sales Management, Training, Team Building, Advertising, Customer Service, Sales, Team Leadership

Education
Central Connecticut State University   1992 — 1996
Bachelors, Science

Experience
Lowe's Companies, Inc.   April 2014 - Present
Sears Home Improvement Products   April 2012 - April 2014
Independent Sales Consultant  July 2010 - March 2012
Citi  January 2010 - July 2010
Van Dyk Mortgage Corp.  March 2009 - December 2009
Approved Home Loans   February 2002 - February 2009
Fidelity Mortgage  March 1999 - February 2002
Credit Reports of AZ   February 1994 - February 1999
Best Western Hotel  July 1993 - January 1994
Wallpapers to Go  April 1990 - June 1993

Skills
Strategic Planning, Negotiation, Budgeting, P&L Management, Pricing, Promotions, Start-ups, Market Analysis, Financials, Forecasting, Business Planning, Team Building, Customer Relations, Marketing Strategy, Planning, Competitive Analysis, Public Relations, Market Research, Business Strategy, New Business Development, Contract Negotiation, Sales Management, Operations Management, Strategy Development, Cross-functional Team..., Analysis, Team Leadership, Problem Solving, Customer Service, Profit, Coaching, Strategic Partnerships, Process Improvement, Contract Negotiations, P&L, Account Management, Call Center, Mortgage, Credit, Small Business, Mentoring, Sales Process, Sales Operations, Consultative Selling, B2B, Market Planning, Public Speaking, Direct Sales, Hiring, Insurance

Education
Arizona State University   1977 — 1980
BS, Psyc

Experience
AEGIS Container   June 2013 - Present
Amherst Fire Department  February 2009 - Present
Lexus  September 2012 - March 2013
Peters Nissan   December 2011 - August 2012
Sears Home Improvement Products   May 2011 - December 2011
Spear  November 1992 - May 2011

Skills
Microsoft Office, Microsoft Word, HTML, Coaching, Product Development, Emergency Management, Public Safety, Firefighting, Windows, English, Outlook, Microsoft Excel, Six Sigma, Sales, Insurance

Education
Central Maine Community College   1990 — 1992
Associate's degree, Graphic Arts/Printing Tech

Merrimack High School   1986 — 1990

Experience
Timberline Enterprises, LLC.   May 2014 - Present
Boston Kitchen Design, Inc.   June 2011 - May 2014
Sears Home Improvement Products   August 2010 - April 2011
National Lumber  June 2006 - December 2009
The Home Depot  June 2005 - June 2006
Gamers Edge   January 2002 - June 2005
Mainspring  1999 - 2001
UMass Boston  March 1996 - July 1999

Skills
Web Design, Kitchen Design, AutoCAD, Customer Service, Budgets, Process Scheduler, Space-planning, Construction, Retail, Renovation, Purchasing, Microsoft Office, Sales, Outlook, Construction Management, Microsoft Excel, Microsoft Word, Submittals, Strategic Planning, Team Building, Residential Homes, Budgeting, Project Planning, Materials, Contract Negotiation, Management, Public Speaking

Education
Boston University   1991 — 1995
BSBA, Operations Management

Experience
Sears Home Improvement Products   August 1985 - Present

Skills
Contract Negotiation, Sales, Sales Management

Education
Boston University   1959 — 1963
Bachelor's Science, Health and Physical Education/Fitness

Experience
MasTec Advanced Technologies  November 2014 - Present
MasTec  2006 - Present
Sears Home Improvement Products   2001 - 2005

Skills
Management, Project Management, Financial Reporting, Budgets, Financial Analysis, Business Process..., Customer Satisfaction, Process Improvement, Strategic Planning

Education
Central Baptist College
Accounting and Business/Management

Experience
Sears Home Improvement Products   February 2013 - March 2014
Smart Payment Plan  February 2012 - February 2013
Citizens Bank  2011 - 2012
Westaff  April 2004 - September 2010

Skills
Internet Recruiting, Recruiting, Background Checks, Temporary Staffing, High-volume Recruiting, Interviewing Skills, Interview Preparation, Telephone Interviewing, Client Visits, Client Orientation, Client-focused, Highly detail oriented, OSHA Record Keeping, Drug Testing, Documentation Practices, Hiring Personnel, Hiring Employees, Terminations, Workers Compensation, Job Fairs, Permanent Staffing

Education
Central Connecticut State University   1998 — 2003
Bachelor's degree, Finance, General

Experience
Interval International  February 2014 - Present
HSBC Mortgage Services  March 2012 - April 2013
HSBC  December 2001 - March 2012
Sears, Roebuck and Co.   December 1997 - December 2001
Sears Home Improvement Products   June 1997 - July 1997

Skills
Collections, Loan Documents, Customer Service, Foreclosures, Microsoft Office, Microsoft Excel, Microsoft Word, Consumer Lending, Computer Proficiency, Finance, Sales

Education
Chaffey College   1994 — 1998
Associate of Science (AS), Business/Office Automation/Technology/Data Entry

Experience
Sears Home Improvement Products   April 2010 - Present
NORPAC FOODS Inc  August 2009 - October 2009
Fleetwood Homes  April 1985 - October 1993

Education
Chemeketa Community College   1983 — 1984

Experience
Sears Home Improvement Products   Office ManagerSouthern Commercial Service Inc.September 2014 - August 2015

Skills
Customer Service, Strategic Planning, Sales, Management, Team Building, Marketing, Microsoft Office, New Business Development, Leadership, Marketing Strategy

Education
Champlain College   1988 — 1990
Law

Middlebury Union High School   1983 — 1987