Alltel Company
Industry: Company
DescriptionAlltel Wireless was a wireless service provider, primarily based in the United States. Before acquisitions by Verizon Wireless and AT&T, it served 42 states and had approximately 13 million subscribers. Headquarters: Little Rock, Arkansas, United States Founder: Joe T. Ford Founded: 1943, Little Rock, Arkansas, United States Parent organizations: Verizon Wireless, AT&T Mobility Subsidiaries: Northwest Missouri Cellular Partnership,
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Alltel Employees
Texas Instruments June 2014 - Present
Carlton-Bates / WESCO Distribution November 2006 - May 2014
Southwest Power Pool 2005 - 2006
Arkansas Department of Information Systems 2001 - 2004
Stone Ward August 2000 - October 2001
Baxter Regional Medical Center March 1995 - August 2000
Brooks-Jeffrey Marketing March 1994 - March 1995
Alltel December 1990 - March 1994
Skills
Marketing Strategy, Corporate Communications, Digital Marketing, Marketing Communications, Management, Corporate Branding, Strategic Planning, Cross-functional Team..., Marketing, E-commerce, Public Relations, Sales, Advertising, Multi-channel Marketing, Product Marketing, B2B, Leadership, Event Management, Team Building, Copywriting, Strategic Communications, Newsletters, Change Communication, Team Leadership, Online Advertising, Competitive Analysis, B2B Marketing, Strategic Partnerships, Email Marketing, Strategic Consulting, Acquisition Integration, B2B eCommerce, Solution Selling, Business Development, Project Management, Lead Generation, Strategy, Integrated Marketing
Education
Hendrix College 1987 — 1990
Bachelor of Arts, English
Allies In Service October 2014 - Present
Sprint 2013 - 2014
Sprint 2006 - 2013
Alltel 1999 - 2006
Alltel Communications 1999 - 2000
Skills
Telecommunications, Account Management, Wireless, Leadership, Sales, Vendor Management, Project Management, Strategy, Call Centers, Contract Negotiation, Management, VoIP, Marketing Communications, Customer Satisfaction, Sales Operations, Training, Marketing Research, Team Leadership, Network Engineering, Financial Analysis, Business Process, Incentive Programs, Analysis, Strategic Partnerships, Call Center, Instructor-led Training, Network Optimization, Cross Functional Team..., Business Process..., Customer Experience, Solution Selling, Sales Management, Networking, Business Travel, Project Planning, Sales Process, Access, Team Building, Negotiation, Marketing, Forecasting, Salesforce.com, Marketing Strategy, public relations, community relations, public speaking, nonprofit management, Relationship Management, Relationship Building
Education
Franklin University 2011 — 2012
Master of Science (MS), Marketing and Communication, 3.95
John Brown University
BS, Organizational Management
Kaw Valley State Bank & Trust January 2015 - Present
Katalyst Group, Inc June 2010 - December 2014
T2 WIRELESS March 2004 - March 2012
Gorilla Games, Junction City October 2009 - 2012
iT2 Techs 2008 - 2012
Alltel January 2000 - March 2004
Skills
Merchandising, Sponsorship, Retail, Branding & Identity, Event Planning, Sales, Wireless, Account Management, Sales Management, Mobile Devices, Strategic Planning, Leadership, Management, Mobile Technology, New Business Development, Marketing, Entrepreneurship, Strategy, Telecommunications, B2B, Brand Management, Project Planning, Customer Retention, Marketing Strategy, Product Marketing, Start-ups, Direct Sales, Strategic Partnerships, Sales Operations, Product Management, Competitive Analysis, Business Development, Product Development, Sales Process, Lead Generation, Selling, Solution Selling
Education
Kansas State University 1990 — 1995
Bachelors, Agri-Business & Animal Sciences
Cisco Systems August 2011 - Present
Cisco Systems August 2010 - November 2011
University of Central Arkansas January 2007 - December 2009
Acxiom June 2006 - August 2008
Acxiom November 2004 - June 2006
Alltel December 2003 - November 2004
Alltel June 2003 - December 2003
Office Depot May 2002 - June 2003
Galadco Inc./Sonic Drive-Ins June 1997 - August 2001
Skills
Cisco Technologies, CCNA, Networking, CCNP, Network Architecture, Network Design, Virtualization, Network Engineering, VoIP, Telecommunications, Routing, Routers, Switches, Program Management, Windows, Troubleshooting, Windows Server, Network Security, Visio
Education
University of Central Arkansas 2007 — 2010
BBA, Management Informations Systems
Hendrix College 1997 — 2005
BS, Computer Science & Mathematics
Smith & Associates Real Estate August 2013 - Present
Booj (Formerly known as Active Website) March 2011 - July 2013
Smith & Associates Real Estate 2007 - March 2011
Carpet Crafters Rug Company 2006 - 2007
Medialab 2006 - 2006
Alltel 2005 - 2006
Alltel 2004 - 2005
Alltel 2003 - 2004
Alltel 2002 - 2003
Alltel 2001 - 2001
Skills
Marketing, Real Estate, Management, Social Networking, CRM, Strategy, Training, Sales, Integrated Marketing, Lead Generation, Social Media Marketing, Marketing Strategy, Online Marketing, Selling, Email Marketing, Program Management, Strategic Planning, Blogging, Team Building, Business Development, Sales Operations, Online Advertising, Operations Management, Customer Service, Social Media, Lead Management, Online Lead Generation, Web Marketing, Websites, SEO, Digital Marketing
Education
International Academy of Design 2001 — 2004
BFA
University of South Florida 1997 — 2000
Verizon Wireless January 2011 - Present
Verizon Wireless August 2009 - January 2011
Alltel August 2008 - August 2009
Alltel August 2007 - August 2008
Skills
Wireless, Cellular Communications, M2M, Customer Retention, Customer Experience, Telecommunications, Mobile Devices, Quotas, Blackberry, Selling, Sales, Smartphones, Hiring, Training, Employee Training, Building Relationships, Team Building, 4G, Cold Calling, Solution Selling, Direct Sales, Customer Satisfaction, Account Management, Sales Operations, Sales Process, Sales Management, Retail, Selling Skills, Team Leadership, Store Management, Coaching, Leadership, Customer Service, Recruiting, Management, Inventory Control, Time Management, Retail Sales, Interviews, Sales Presentations, Wireless Networking, Call Centers, Wireless Broadband
Education
Northwest Missouri State University 2005 — 2007
Bachelor of Science (BS), Parks, Recreation and Leisure Facilities Management
Johnson County Community College 2003 — 2005
Associate of Arts (A.A.), General Studies
Environmental Resources Management October 2001 - Present
Verizon Wireless 2012 - 2013
Alltel 2007 - 2010
Intelexis 1998 - 1999
Skills
Program Management, Project Management, Engineering, GIS, Project Planning, Sustainability, Team Leadership, SharePoint, Strategic Planning, Team Building, Leadership, EHS, Environmental Compliance, Consulting, Energy, Manufacturing, Environmental...
Education
The University of Texas at El Paso 1999 — 2001
MS, Computer Engineering
Instituto Tecnológico de Ciudad Juárez 1994 — 1999
BS, Computer Science
COBACH 5 1991 — 1994
High School
Estatal 2
Estatal 2
Exterran August 2011 - Present
USA Compression 2009 - 2011
Dover Corporation – Energy Segment March 2007 - June 2009
Cameron February 2005 - March 2007
ALLTEL January 2003 - February 2005
Dana Holding Corporation January 2000 - January 2003
Emerson January 1992 - December 1999
Skills
Contract Negotiation, Delivery Performance, Inventory Control, Management, Manufacturing, Materials Management, Oil, Operations Management, Petroleum, Process Improvement, Procurement, Purchase Contracts, SCRM, Six Sigma, Sourcing, Strategic Sourcing, Supplier Risk Management, Supply Chain, Supply Chain Management
Education
John Brown University 2000 — 2004
Bachelor's degree, Business Administration, Management and Operations
Apple August 2014 - Present
Apple November 2013 - August 2014
Verizon Wireless January 2011 - November 2013
AT&T April 2007 - January 2011
Alltel February 2005 - April 2007
Western Wirless (CellularONE) August 2002 - February 2005
Skills
Telecommunications, Sales Operations, Sales, Sales Management, Management, Coaching, Mobile Devices, Customer Satisfaction, Customer Retention, Employee Training, Training, Training Delivery, Leadership, Social Networking, Networking, Technical Support, Presentations, Critical Thinking, Retail, Direct Sales, Customer Service, Quotas, Sales Process, Cold Calling, Retail Sales, M2M, Call Centers, Marketing Strategy, Selling, Outlook, Customer Experience, B2B, Wireless, Solution Selling, Account Management, Team Leadership, Operations Management, Marketing, 4G, Inventory Control, Cellular Communications, Microsoft Excel, Mobile Technology, Social Media Marketing, Time Management, Cross-functional Team..., Team Building, Online Marketing, Inventory Management, Recruiting
Education
Kansas State University 2002 — 2005
Council Grove High School 1998 — 2002
High School Diploma
Bellevue College Continuing Education July 2015 - Present
Microsoft February 2014 - Present
University of Phoenix October 2004 - Present
Time Warner Cable March 2013 - February 2014
Overwatch Textron Systems November 2009 - February 2013
Qualcomm August 2003 - November 2009
Azusa Pacific University January 2006 - May 2009
alltel 1999 - 2003
USAble Systems/Arkansas Blue Cross Blue Shield July 1995 - April 1999
BCBS Illinois November 1992 - July 1995
Skills
Strategic Planning, Program Management, Product Management, Metrics, ERP, Software Development, Telecommunications, Portfolio Development, Portfolio Management, Leadership Development, Offshore Resource..., Preparation of Business..., P&L Responsibility, Competitive Analysis, Integrated Management..., Large Systems..., Process Engineering, CRM, Agile & Waterfall..., Cloud Computing, User-centered Design, C-Level Communications, Customer Satisfaction, Training, DoD, SaaS, P&L Management, Strategic Partnerships, Management, Mobile Devices, Agile Methodologies, Sales, Strategy, Wireless, Consulting, Product Development, Analytics, Vendor Management, Requirements Analysis, Analysis, Proposal Writing, Start-ups, Integrated Marketing, PMO, Budgets, Agile Project Management, Networking, Visio, Product Marketing, Business Development
Education
University of Arkansas 2000 — 2001
MS, Operations/Business Management
John Brown University 1997 — 1998
BS, Organizational Management
Kansas State University December 2013 - Present
Caterpillar Work Tools October 2011 - June 2014
Central Michigan University June 2010 - May 2011
Verizon Wireless July 2000 - January 2010
Alltel 2000 - 2009
Skills
Human Resources, Onboarding, Applicant Tracking..., College Recruiting, Employee Relations, Staff Development
Education
Kansas State University 1974 — 1982
B.S., Consumer Affairs and Family Economics
Kansas State University
Graduate Study, Special Student Classification-Non-degree program
University of Arkansas at Little Rock November 2010 - Present
Windstream Communications September 2009 - November 2010
Windstream Communications February 2007 - September 2009
Alltel July 2006 - February 2007
Alltel July 2004 - July 2006
Alltel July 2001 - July 2004
Alltel October 2000 - July 2001
Alltel February 1999 - October 2000
Skills
ITIL, IT Service Management, Service Desk, Incident Management, Service Improvement, IT Management, Staff Development, Service Delivery, IT Governance, IT Lifecycle, iPhone, Cloud Computing, Business Analysis, ServiceNow, Kaspersky Antivirus, SaaS, Strategic Planning, Process Improvement, Business Process Design, Change Management, Vendor Management, Leadership, Technical Support, Troubleshooting, Project Management, Virtualization, Requirements Analysis, Software Project..., VMware, Networking, Management, Managed Services, Unified Communications, Telecommunications, VoIP, Strategy, Team Leadership
Education
University of Arkansas at Little Rock 2012 — 2015
Anticipated Completion Fall 2015, Graduate Certificate in Management, 4.0
John Brown University 2004 — 2005
BS, Organization Management, 3.926
Delphi March 2014 - Present
Delphi June 2008 - Present
Alltel 2006 - 2008
Grupo Elektra 1997 - 2005
Lusk Shipping 1995 - 1996
Skills
Customs, Multicultural, Product Development, New Business Development, Cross-functional Team..., C-TPAT, Import/Export, NAFTA, Free Trade Agreements, Trade Compliance, International Trade, Multilingual, International Business
Education
IPADE 2000 — 2002
EMBA, Management
Loyola University New Orleans 1991 — 1995
BBA, International Business
Instituto Tecnológico Autónomo de México
Instituto Tecnológico Autónomo de México
Windstream Communications August 2014 - Present
Windstream Communications October 2008 - Present
Pulaski Technical College 2010 - 2013
Windstream June 2006 - October 2008
Alltel January 2005 - June 2006
Alltel March 2002 - December 2005
University of Arkansas at Little Rock 2004 - 2005
Alltel 1999 - 2002
Alltel 1997 - 1999
Skills
Employee Benefits, Talent Acquisition, Benefits Administration, Employee Engagement, Succession Planning, Employee Relations, Recruiting, Training, Performance Management, Human Resources, Employment Law, Onboarding, Program Management, PeopleSoft, Budgets, HRIS, Vendor Management, College Recruiting, Interviews, Public Speaking, New Hire Orientations, Networking, FMLA, Management, Personnel Management, Analysis, Organizational..., Cross-functional Team...
Education
Stephen F. Austin State University 1995 — 1997
MA, Communications
Henderson State University 1991 — 1995
BA, Mass Communications
Riley County January 2012 - Present
Rily County Health Department December 2010 - December 2011
Synthetic Entertainment, Inc. March 2006 - December 2010
Alltel September 2004 - April 2006
Skills
System Administration, Technical Support, Management, Network Administration, Networking, Troubleshooting, Security, IT Management
Education
Kansas State University 1999 — 2004
BS, Computer Science, 3.2
Windstream Communications June 2012 - Present
Windstream Communications August 2006 - June 2012
Windstream Communications February 2006 - August 2006
Alltel January 2005 - February 2006
Alltel June 2003 - January 2005
Alltel April 2002 - June 2003
Alltel June 2001 - April 2002
Alltel August 2000 - June 2001
Alltel May 2000 - August 2000
Alltel August 1997 - May 2000
Skills
Performance Management, Customer Service, Employee Benefits, Talent Management, Deferred Compensation, Talent Acquisition, PeopleSoft, Employee Engagement, Mergers & Acquisitions, Recruiting, Employee Relations, Leadership, Management, Retail, Employment Law, Process Improvement, Human Resources, Personnel Management, Succession Planning, Marketing Strategy, Training, Onboarding, Call Centers, Interviews, Telecommunications, Culture Transformation, Social Media Strategist, Management Consulting, College Recruiting, Workforce Planning, Team Management, Team Building, Policy, Vendor Management, Cultural Transformation, Leadership Development, Temporary Placement, Cross-functional Team..., Applicant Tracking..., Organizational..., Hiring, Analysis, Change Management, HRIS, Customer Retention
Education
Hendrix College 1993 — 1997
Bachelor of Arts (BA)
Verizon Wireless August 1998 - Present
Alltel January 1994 - August 1998
Sprint Cellular June 1992 - January 1994
Skills
EVDO, Wireless, LTE, CDMA2000, CDMA, IP, VoIP, MPLS, 4G, Telecommunications, SIP, Cellular Communications
Education
ITT Technical Institute-Fort Wayne 1984 — 1986
Associate's degree, Electrical and Electronics Engineering
Jamestown Concert Association 2010 - Present
Jamestown Community College 2002 - Present
Jamestown Community College February 1994 - Present
SUNY CIT 2000 - 2015
SUNY CIT 2000 - 2015
Christ FIrst United Methodist Church 2010 - 2011
Alltel 1991 - 1993
Alltel 1989 - 1990
Skills
Distance Learning, Instructional Design, Educational Technology, Higher Education, E-Learning, Teaching, Curriculum Development, Curriculum Design, Technical Writing, ADDIE, Instructional Technology, Classroom, Adult Education, Training, Blended Learning, Courses, Staff Development
Education
Jamestown Community College
A.S. - Business Administration, Business Administration
SUNY Fredonia
B.S. - Business Administration, Business
University at Albany
M.S. - C.D.I.T., Currilculum Development & Instructional Technology
Lumos Networks March 2012 - Present
NTELOS March 2006 - February 2012
ALLTEL June 1991 - February 2006
Skills
Project Management, Telecommunications, Account Management, Wireless, Pricing Strategy, Management, Sales, Cross-functional Team..., Leadership, Sales Management, Networking, Cold Calling, Direct Sales, Co-location, Retail, Solution Selling, Customer Retention, Contract Negotiation, Vendor Management, Sales Process, Selling, Call Centers, Strategic Partnerships, VoIP, Salesforce.com, IP, Ethernet, Unified Communications, Team Building, Channel Partners, Managed Services, Strategy, Team Leadership, New Business Development, Sales Operations, B2B, Product Management, T1, Key Account Management, Mobile Devices, Customer Experience, Product Marketing, Customer Satisfaction, Business Development, MPLS, Cloud Computing, Competitive Analysis, SaaS
Education
Illinois State University 1986 — 1991
BA, Communication and Media Studies
Core BTS October 2014 - Present
FedEx Services October 2010 - Present
ITT Systems July 2009 - June 2010
FedEx Services March 2004 - June 2009
Alltel Information Services March 1999 - January 2004
Alltel March 1999 - June 2000
ITEC- Information Technology Education Center September 1999 - May 2000
Custom Micro Systems March 1998 - March 1999
Skills
Active Directory, Cisco Technologies, Troubleshooting, Network Administration, CCNA, TCP/IP, Switches
Education
John Brown University 2003 — 2005
BS, Organizational Management
University of Arkansas at Little Rock 1988 — 1992
BS
Metropolitan Votec 1986 — 1988
Diploma, Computer Info Technology
The University of Texas at Arlington May 2015 - Present
University of North Carolina at Chapel Hill January 2014 - May 2015
University of North Carolina at Chapel Hill August 2012 - February 2014
U.S. Department of Justice May 2013 - July 2013
University of North Carolina at Chapel Hill August 2012 - May 2013
Supreme Court of North Carolina May 2012 - August 2012
Kaplan Test Prep and Admissions August 2009 - July 2012
Kaplan Test Prep and Admissions May 2010 - November 2010
ACS, a Xerox Company August 2009 - May 2010
Alltel June 2005 - July 2009
Skills
Research, Public Speaking, Customer Service, Microsoft Office, Teaching, Editing, Higher Education, Legal Writing, Nonprofits, Community Outreach, Volunteer Management, Fundraising, Creative Writing, Library Science, Leadership, Curriculum Design, Training, Legal Research, Event Planning, Policy Analysis, Public Policy, Westlaw, Lexis, Cataloging, Blogging, Program Development, Staff Development
Education
UNC Chapel Hill 2012 — 2015
Masters of Science of Library Science, Library Science
UNC School of Law 2011 — 2015
Juris Doctor, Law
Kansas State University 2003 — 2009
Bachelor of Arts, English
Manhattan High School, Manhattan, KS
OneSource Virtual October 2014 - Present
PEER 1 Hosting November 2013 - August 2014
Walmart Stores, Inc February 2012 - August 2012
Windstream Communications July 2006 - February 2012
Alltel September 2003 - July 2006
Midland Loan Services January 2000 - September 2003
Skills
Workday, Software Implementation, HRIS, PeopleSoft, Talent Management, Compensation Structure..., Executive Pay, Compensation Issues, Deferred Compensation, Human Resources, Compensation Review, Mergers & Acquisitions, Compensation & Benefit, Job Evaluation, Stock Compensation, Leadership, Succession Planning, Performance Management, Job Analysis, Compensation Structures, Incentive Programs, Personnel Management, Management, Job Costing, FLSA, FMLA, Communication Skills, Employee Relations, Employee Engagement, Analysis, Onboarding
Education
John Brown University 2000 — 2002
Bachelor of Arts, Organizational Management
Maersk Line Agency October 2007 - Present
Maersk Line Agency May 2006 - October 2007
Alltel July 1989 - February 2004
Alltel July 1985 - July 1989
Skills
Accounting, Financial Analysis, SAP, Budgeting, Accounts Receivable, Financial Reporting, Excel, Supervisory Skills, General Ledger, Accounts Payable, Process Improvement, Analysis, Reconciliation, Financial Accounting, Account Reconciliation, Budgets, ERP, Managerial Finance, Finance, Microsoft Excel, Forecasting, Internal Controls, Financial Audits, Variance Analysis, Consolidation, Fixed Assets, Cost Accounting
Education
Indiana University of Pennsylvania 1977 — 1981
BA, Accounting
DepotPoint September 2009 - Present
D + H formerly Harland Financial Solutions June 2002 - June 2007
The First American Corporation September 1997 - March 2002
ALLTEL 1993 - 1996
Cybertek March 1991 - March 1993
JP Morgan Chase 1977 - 1987
Skills
Financial Services, Mortgage Banking, Mortgage Lending, Strategic Planning, Executive Management, Loans, Mergers, Product Management, Commercial Lending, Team Building, Leadership, Selling, Risk Management, Residential Mortgages, Loan Origination, Mergers & Acquisitions, Loan Servicing, Credit, Due Diligence, Business Development, Process Improvement, Banking, New Business Development, Portfolio Management, Underwriting, Start-ups, Integrated Marketing, Salesforce.com, Finance, Strategic Partnerships, Real Estate, Mortgage Servicing, Loss Mitigation, FHA, Mortgage Marketing, Sales Management, Refinance, Strategy, Mortgage Underwriting, Relationship Management, Real Estate Financing, Sales
Education
Hofstra University 1977 — 1978
MBA candidate, Management and Economics
University at Buffalo 1972 — 1976
BS, Management and Marketing
AT&T Mobility June 2010 - Present
Alltel April 1990 - June 2010
Skills
Sales, Customer Service, Customer Retention, Wireless, Telecommunications, Call Centers, Cellular Communications, Customer Experience, Direct Sales, Solution Selling, Sales Operations, Customer Satisfaction, Sales Process, Cold Calling, Mobile Devices, Selling, B2B, Strategic Partnerships, VoIP, Account Management, Sales Management, Broadband, Salesforce.com, Product Management, Sales Presentations, CDMA, MPLS
Education
Huntingdon College 1985 — 1989
Bachelor of Arts, Marketing (minor in Sociology)
Campus to Career Consulting, LLC October 2011 - Present
Pti Learning & Performance 2001 - Present
Arkansas Chapter of ASTD January 2011 - December 2011
Alltel 1998 - 2001
Alltel 1997 - 1998
Alltel 1994 - 1996
Systematics, Inc. 1990 - 1993
Skills
Management Consulting, Performance Improvement, Telecommunications, Mergers, Budgeting, Executive Search, Strategic Planning, Planning, Presenter, Wireless, Community Service, Small Business, Speakers, Business Communications, Business Strategy, Organizational..., Talent Management, Leadership Development, Coaching, Team Building, Performance Management, Public Speaking, Executive Coaching, Employee Relations, Change Management, Instructional Design, Process Improvement, Interviewing, Program Management, Performance Consulting, Customer Service, Training Delivery, Customer Relations, Organizational Change, Adult Education, Staff Development, Employee Engagement, Mentoring, Succession Planning, Negotiation, Team Leadership, Problem Solving, Career Development, E-learning, Fundraising, Non-profits, Technical Writing, Business Planning, Building Relationships, Team Management
Education
Hendrix College 1986 — 1990
B.A., History
Oxford University 1988 — 1989
History, English & Art
AT&T Mobility December 2010 - Present
AT&T Mobility November 2009 - December 2010
Centennial Wireless November 2007 - November 2009
Centennial Wireless April 2007 - October 2007
Centennial Wireless March 2005 - April 2007
Centennial Wireless November 2003 - March 2005
Napoleon Livestock July 2001 - November 2003
Alltel April 2003 - September 2003
OnlineAppeal Website Design & Development November 1998 - July 2001
Arborwood Homes July 1997 - July 2001
Skills
Customer Retention, Cellular Communications, Telecommunications, Wireless, Customer Satisfaction, VoIP, Mobile Devices, TDMA, CDMA, Call Center, RF, Direct Sales, Wireless Networking, UMTS, Troubleshooting, GSM, Account Management, Vendor Management, 4G, Call Centers, Customer Experience, IP, LTE, MPLS, Management, Mobile Communications, Mobile Technology, Network Design, Network Engineering, Networking, Product Management, RAN, Switches, Telephony
Education
Jackson Community College 2005 — 2007
STEM (Sci/Tech/Math/Eng) fields, Education and Management
HNTB October 2012 - Present
HNTB May 2005 - November 2012
HNTB May 2007 - May 2008
HNTB May 2006 - May 2007
HNTB May 2005 - May 2006
SRS - State of Kansas January 2002 - May 2005
Alltel January 1999 - January 2002
Raytheon June 1998 - January 2000
Skills
SharePoint, Operational Support, Project Management, SharePoint Systems..., Windows Systems..., UNIX Systems..., Database Administration, Web Administration, Change Management, Systems Architect, Operating Systems, Hardware, Active Directory, Disaster Recovery, Agile Methodologies, IIS, Technical Support, Networking, Databases, Unix, Security, Windows XP, Software Development, XP, Windows, Microsoft SQL Server, Enterprise Software, Management
Education
Kansas State University 1998 — 2007
CMIS, Computer Informaiton Systems
Centriq
Washburn University
Seeking a New PM Role September 2015 - Present
Monsanto Company April 2014 - September 2015
Express Scripts July 2013 - April 2014
Save-A-Lot August 2011 - May 2013
Centric Group May 2009 - August 2011
OfficeMax March 2004 - November 2008
OfficeMax June 2001 - March 2004
OfficeMax November 1999 - June 2001
Learning Curve International June 1999 - November 1999
Alltel May 1996 - June 1999
Skills
PMP, Cross-functional Team..., Earned Value Management, Application Development, ERP, PMO, MS Project, Project Planning, Project Implementation, Project Management, Program Management, Integration, Management, Software Development, Databases, Solution Implementation, SDLC, Data Warehousing, Business Analysis, Business Intelligence, .NET, Disaster Recovery, Software Project..., Leadership, Project Portfolio..., Business Process, Requirements Analysis, Quality Assurance, Visio, Security, Process Improvement, Information Technology, Vendor Management, Requirements Gathering, Systems Analysis, Access, Software Documentation, IT Management, Data Analysis, CRM, IT Strategy, Agile Methodologies, Business Process..., Testing, Analysis, SharePoint, EDI, SQL, Oracle, ITIL
Education
University of Illinois at Urbana-Champaign
Bachelors of Science in the College of Engineering, Computer Science
Illinois Central College
Associates, Pre-Engineering
AT&T 2012 - 2013
Verizon Wireless June 2008 - December 2011
Sarasu IT 2005 - 2009
Alltel July 2005 - June 2008
Skills
WebSphere Portal, WebSphere Application..., Deployment, Application Development, Servlets, JSP, Telecommunications, Unix, J2EE, Java, JavaScript, Software Development, Portlets, JSR 168, IBM websphere content..., Solution Architecture, Hibernate, WebSphere MQ, Java Enterprise Edition, System Deployment, Websphere, Spring
Education
Alpha Public School
Jawaharlal Nehru Technological University
BS, Mechanical Engineering
Marketing Consultant January 2015 - Present
First Western Bank September 2012 - Present
USAA August 2009 - July 2012
Zachry Industrual, Inc. 2008 - 2009
J.M. Waller Associates, Inc. 2005 - 2007
Alltel 1994 - 2003
Skills
Project Management, Strategic Planning, Corporate Communications, Business Development, Marketing, Proposal Development, Manage Client..., Salesforce.com, Affinity Relationships, Lead Generation, Direct Marketing, Digital Marketing, New Business Development, CRM, Marketing Strategy, Email Marketing, Marketing Management, Marketing Communications, Integrated Marketing, Online Marketing, Social Media, Brand Development, Customer Acquisition, Event Planning, Budgets, Proposal Writing, Market Research, Analytics, Analysis, Management
Education
John Brown University 2000 — 2002
BS Organizational Management, Business
Whole Hog Cafe April 2007 - Present
Thomson NETg 2004 - 2007
Alltel 1999 - 2004
Skills
Salesforce.com, Team Building, Training, Account Management, Strategic Planning
Education
University of Arkansas at Fayetteville 1976 — 1980
BSBA, Organizational Behavior Modification
Hendrix College 1975 — 1976
Philosophy
Express Scripts 2012 - Present
K2 August 2010 - March 2012
Digital Realty Trust June 2009 - August 2010
United States Bowling Congress March 2009 - June 2009
Zale Corp June 2007 - February 2009
Drive Financial September 2006 - June 2007
PFSWeb May 2003 - September 2006
Greyhound December 2000 - April 2003
Alltel June 1999 - December 2000
Skills
SharePoint, SharePoint 2013, SharePoint 2013 Workflow, Business Process..., Workflow, jQuery, JavaScript, Microsoft SQL Server, .NET, C#, Web Services, SharePoint Designer, K2, ASP.NET, SSRS, Enterprise Architecture, SSIS, Software Development, SharePoint Server
Education
Hendrix College 1996 — 1999
BA, Mathematics
Verizon Wireless February 2009 - Present
Alltel March 2005 - February 2009
Education
The University of Memphis 2002 — 2004
Master's
Jawaharlal Nehru Technological University 1998 — 2002
B-Tech, ECE
Cognizant Technology Solutions July 2014 - Present
YTB - Life-Escapes Travel 2006 - Present
Accenture May 2010 - July 2014
BearingPoint September 2005 - May 2009
BearingPoint September 2003 - September 2005
Predictive Systems November 2000 - October 2001
ALLTEL July 1997 - November 2000
Skills
SAP HR, SAP, Customer Facing, Supervisory Experience, SAP Functional..., Project Planning, Business Process, Business Process..., Quality Assurance, Project Management, Business Analysis, Customer Experience..., Testing, Requirements Analysis, Integration, CRM, Business Intelligence, Telecommunications, Analysis, Management, SD, PMO, Cross-functional Team..., User Acceptance Testing, Strategy, Oracle, Leadership, Consulting, MS Project, Operating Budgets, SAP MM, SAP ERP, SAP Financial, SAP BI, IT Operations, Budget Monitoring, Software Project...
Education
Jackson State University 1991 — 1996
B.S., Computer Science - Information Systems
Little Rock Central High School 1987 — 1990
Diploma, Computers and Business
Tom Ahl Family of Dealerships August 2011 - Present
Alltel May 2006 - August 2011
Skills
Customer Satisfaction, Sales Management, Customer Retention, Sales, Account Management, Team Building, Customer Service, Marketing, Automotive, Sales Process, Strategic Planning, Purchasing, Sales Operations, Selling, Social Media Marketing, Vehicles
Education
James A Rhodes State College 2011 — 2013
Business Management
Elida Local Schools 1989 — 2002
Arkansas Blue Cross Blue Shield September 2015 - Present
Windstream Communications May 2012 - September 2015
Arkansas Department of Education May 2009 - May 2012
Verizon Wireless March 2008 - May 2009
Alltel March 2006 - 2008
Alltel August 2003 - March 2006
Alltel July 2002 - August 2003
New Horizons Computer Learning Center August 1999 - September 2001
APEX Marketing, Inc - a subsidiary of Fairfield Communities, Inc. March 1999 - August 1999
Fairfield Communities, Inc. October 1994 - May 1998
Skills
Organizing, Project Coordination, Event Planning, Customer Service, Troubleshooting, Budgeting, Training & Development, Recruitment/Retention, Reportage, Budgets, Project Management, Analysis, Employee Training, Training, Process Improvement, Cross-functional Team..., Call Centers, Telecommunications, Management, Program Management, Leadership, Human Resources, Software Documentation, Vendor Management, Sales, Strategy, Recruiting
Education
Hendrix College 1987 — 1991
BA, Psychology
ComDoc, Inc. July 2015 - Present
ITT Technical Institute February 2013 - Present
Airwaves GPS April 2004 - April 2014
CLC Football 2013 - 2014
Alltel April 1995 - July 2003
Alltel Wireless 1995 - 2000
Skills
Troubleshooting, Technical Support, Windows Server, Networking, Operating Systems, Windows, NSA, SQL, Telecommunications, HTML, Web Development, Mobile Devices, Microsoft SQL Server, Web Design, ITIL, Team Leadership, Security, Management, Account Management, Customer Service, Photography, XML, Sales, VPN, Business Analysis, Analytics
Education
ITT Technical Institute-Youngstown 2013 — 2017
Bachelor's Degree, Cyber Security
ITT Technical Institute 2014 — 2015
Associate's Degree, IT Network Administration, SQL, Database, Cyber Security, 3.9 GPA
ITT Technical Institute Ohio 2014 — 2015
Associate's Degree, IT/Network/Computer Infrastructure, A
Western Reserve 1979 — 1983
Associate's degree, NSA AAS
Thermal Dynamics January 2003 - Present
Valeo Engine Cooling March 1993 - January 2003
Titanx Engine Cooling AB March 1993 - January 2003
Alltel March 1989 - March 1993
Skills
Heat transfer component..., KULI, Vehicle Cooling..., APQP, DFMEA, Testing, Heat Transfer, Vehicles, Continuous Improvement, Engineering Management, Automotive Engineering, GD&T, Automotive, FMEA, PPAP, Instrumentation, Product Design, ISO, TS16949, Powertrain, Engineering, Product Development, Component, 5S, Engine Cooling, Trucking, Geometric Dimensioning..., Kaizen, Components, ISO/TS 16949
Education
State University of New York Institute of Technology at Utica/Rome 1985 — 1987
Bachelor of Technology (BTech), Electrical and Electronics Engineering
Jamestown Community College 1983 — 1985
AAS, Electrical Engineering
FCS 1970 — 1983
Verizon Wireless September 2007 - Present
Alltel June 2006 - September 2007
Alltel June 2005 - June 2006
Skills
New Business Development, Telecommunications, Wireless, Wireless Networking, Account Management, Mobile Devices, Networking, Troubleshooting, Call Centers, Vendor Management, Technical Support, Sales Operations, B2B, Training, Management, Mobile Communications, Customer Experience, Sales, VoIP, Product Development
Education
John Brown University 2003 — 2005
BS, Business Information Systems
Ouachita Technical College 2000 — 2002
AS, Computer Network Management
Windstream Communications 2009 - Present
Windstream January 2006 - 2009
Alltel 1998 - 2006
Skills
Customer Service, Telecommunications, Managed Services, VoIP, Call Centers, Solution Selling, Cloud Computing, Customer Experience, SaaS, Product Management, Account Management, Professional Services, Workforce Management, Quality Assurance, Technical Support, Call Center, Customer Satisfaction, Customer Retention, Leadership, Management
Education
Indiana University of Pennsylvania 1989 — 1992
Master of Arts (M.A.), Public Affairs / Human Resource Management
Indiana University of Pennsylvania 1984 — 1988
Bachelor of Arts (B.A.), Political Science / Pre-Law
Williamson County Sheriff Dept January 2012 - Present
Alltel 2005 - 2010
Ron's One Stop 2002 - 2005
Skills
Customer Service, Customer Satisfaction, Corrections, Report Writing, Management, Account Management, CPR Certified, Taser, Self Defense, Firearms
Education
SIUC 2010 — 2011
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
John A Logan College 2001 — 2003
Associate of Science (A.S.)
Mississippi Gulf Coast Community College 2000 — 2000
certification, Electrical, Electronic and Communications Engineering Technology/Technician
CPS Energy January 2013 - Present
Christus Santa Rosa July 2010 - June 2012
Harland Clarke March 2008 - May 2010
Accenture January 2007 - March 2008
Windstream Communications July 2006 - December 2006
Alltel June 2002 - July 2006
Alltel July 1996 - June 2002
Education
Webster University 2000 — 2002
MBA, Honors Graduate
Hendrix College 1992 — 1996
BA, Econ/Busn - Accounting
PwC September 2015 - Present
Milacron August 2014 - September 2015
Western & Southern Financial Group 2011 - 2013
TOYOTA 2001 - 2011
Great American Insurance 1999 - 2001
Alltel 1996 - 1999
Skills
Talent Management, Succession Planning, Performance Management, Organizational..., Talent Acquisition, Human Resources, Project Management, Leadership Development, Interviews, Leadership, Change Management, Recruiting, Training, PeopleSoft, Employee Relations, Performance Improvement, Strategy, Continuous Improvement, Temporary Placement, Organizational..., Instructional Design, Workforce Planning, Program Management, Strategic HR, Onboarding, Labor Relations, Organizational Design, Employee Engagement, Diversity, Career Strategist, A3, Coaching, Management, College Recruiting, HR Policies, Applicant Tracking..., Management Development, Career Development, New Hire Orientations, Employee Training, Employer Branding, Compensation & Benefit, Job Evaluation, Executive Coaching, Employee Benefits, Conflict Resolution, Succession Management, Site Selections, HRIS
Education
Center for Creative Leadership
Leadership Development Progam
Jacksonville University
Bachelor of Science (B.S.), Public Administration Minors: Business Administration and Political Science
Verizon Wireless January 2009 - Present
Alltel Wireless November 2006 - January 2009
Alltel Wireless April 2003 - November 2006
Alltel Wireless June 2001 - April 2003
Alltel December 1996 - June 2001
Education
University of Arkansas at Little Rock 2008 — 2009
Business Technology
Hendrix College 1977 — 1981
BA, Psychology
FIS Global 1999 - Present
Alltel 1995 - 2000
Skills
Business Analysis, User Acceptance Testing, Quality Assurance, System Administration, CRM, Requirements Gathering, Analysis, Test Cases, SDLC, Testing, Process Improvement, Team Building, Change Management
Education
Keller Graduate School of Management of DeVry University 1999 — 2003
Masters, Information Systems Management
Indiana University Bloomington 1991 — 1995
Bachelor of Science, Kinesiology
Global Payments August 2013 - Present
Global Payments April 2002 - Present
Bulletin.net April 2001 - March 2002
Urban Media April 2000 - January 2001
BellSouth June 1998 - April 2000
Alltel June 1996 - June 1998
Skills
Solaris, AIX, HP-UX, System Administration, SunOS, RedHat, SCO Unix, Unix, Veritas Volume Manager, Veritas Cluster Server, Red Hat Linux, Oracle RAC, LVM, Sun, Disaster Recovery, Linux, Oracle, VMware, Cluster, High Availability, Security, PCI DSS, RHEL, DNS, Troubleshooting, Computer Security, Networking, Technical Support, Unix Shell Scripting, SAN, Storage Area Networks, Firewalls, Shell Scripting, Data Center, Scripting, Tomcat, Storage, Servers, Netbackup, IBM AIX
Education
Indiana University of Pennsylvania
BS
AT&T September 2013 - March 2015
Allied Wireless Communications Corporation July 2012 - March 2015
Dostart Consulting LLC March 2012 - June 2012
Dostart Consulting LLC September 2009 - October 2011
Verizon Wireless January 2009 - May 2009
Alltel 2006 - January 2009
Alltel 2004 - 2006
Alltel 2003 - 2004
Alltel 1998 - 2003
Haggar Clothing Co. 1996 - 1997
Skills
Wireless, Vendor Management, Telecommunications, Program Management, Call Center, Account Management, Cross-functional Team..., CDMA, Mobile Devices, Cellular Communications, VoIP, Product Management, Cloud Computing, Integration, Troubleshooting, Call Centers, Testing, Networking, Business Analysis, Project Management, Strategy, Management, IT Service Management, Requirements Analysis, Network Design, PMO, System Deployment, Wireless Networking, IP, Switches, Enterprise Software, Computer Network..., Mobile Technology, IT Management, Disaster Recovery, EVDO, SIP, Security, TCP/IP, Architectures, 4G, Network Engineering, Customer Satisfaction, MPLS, WAN, Managed Services
Education
Iowa State University 1976 — 1983
BS
TCI August 2006 - Present
Skyriver Communications June 2004 - June 2006
BridgeWest December 2000 - June 2005
TritonPCS June 1998 - October 2000
SunCom Wireless Inc. 1998 - 2000
Alltel Communications August 1995 - June 1998
Alltel 1996 - 1998
WFI June 1994 - September 1996
MLJ July 1992 - August 1994
LCC International 1990 - 1992
Education
Virginia Polytechnic Institute and State University 1989 — 1990
MSEE
Indian Institute of Technology, Bombay 1984 — 1988
BSEE
NETg April 2004 - Present
ALLTEL April 1999 - April 2004
Education
University of Arkansas 1977 — 1980
BSBA, Organization Behavior Modification
Hendrix College 1975 — 1976
None, Philosophy
ReachLocal March 2009 - Present
ReachLocal June 2008 - March 2009
Autotrader.com August 2002 - June 2008
BellSouth March 2001 - August 2003
Alltel February 1999 - February 2001
Skills
Strategic Consulting, Online Advertising, Mobile Advertising, Online Marketing, SEO, Social Media Marketing, Social Media, Salesforce.com, Online Reputation..., SEM, Digital Marketing, Account Management, PPC, Mobile Marketing, Sales Management, Marketing Strategy, Web Analytics, Consultative Selling, Cold Calling, New Business Development, Lead Generation, Advertising Sales, Google Analytics, Google Adwords, Team Building, Competitive Analysis, Negotiation, Integrated Marketing, Social Networking, Digital Strategy, Solution Selling, Facebook, B2B, Email Marketing, Local Search, Sales, Marketing, Digital Media, Selling, Advertising, Web Marketing, CRM, Business Development, Search Advertising, SMO, Display Advertising, Customer Acquisition, B2B Marketing, E-commerce, Conversion Optimization
Education
University of Alabama, Manderson Graduate School of Business 1999 — 2001
MBA
Iowa State University - College of Business 1987 — 1991
BBA
Naperville Central 1983 — 1987
Alltel Wireless Retail Store ManagerAlltel Communications, LLC2004 - Present
Alltel 2000 - Present
Alltel Wireless February 2001 - October 2004
Education
Hendrix College 1973 — 1977
Windstream May 2009 - Present
Alltel/Verizon Wireless 2006 - 2009
Level 3 Communications July 2004 - July 2006
Alltel October 1994 - July 2004
Skills
Team Management, Management, Managed Services, Cold Calling, Vendor Management, Wireless, T1, Call Centers, Solution Selling, Network Design, Sales Process, Selling, Ethernet, Cellular Communications, Telephony, Team Leadership, Coaching, Sales, Broadband
Education
John Brown University 2003 — 2005
BS, Organizational Management
University of Arkansas at Little Rock 1993 — 1997
Bryant High School 1989 — 1993
High School 1989 — 1993
Pro Access Systems November 2013 - Present
Tasty Catering October 2012 - August 2014
PRO ACCESS SYSTEMS April 2013 - October 2013
Independent Contractor 2010 - 2013
Axis Teknologies March 2010 - October 2010
Motorola September 1999 - February 2009
Alltel 1998 - 1999
Alltel / 360 Communications 1996 - 1998
Sprint Cellular 1995 - 1996
Centel Cellular / Sprint Cellular / 360 Communications 1994 - 1995
Skills
Deployment, Testing, Troubleshooting, CDMA, System Deployment, Telecommunications, Wireless, Integration, 4G, CRM, Switches, IP, VoIP, Mobile Devices, Networking, Product Management, Wireless Networking, Unix, Cellular Communications, WiMAX, Analysis, Management, Databases, Vendor Management, Project Planning, RAN, System Administration, Call Centers, LTE
Education
Advanced Computer Training 2012 — 2012
Agile Scrum
Professional Bartending Schools 2012 — 2012
Qualified Mixologist, Bartending/Bartender, A
Illinois State University 1986 — 1990
BS, History
DePaul University
Core Concepts of Project Management
University of Tennessee August 2015 - Present
Electrolux May 2011 - July 2015
Wake Forest University January 2013 - May 2013
Altria September 2008 - May 2011
Alltel Wireless June 2008 - August 2008
Alltel June 2007 - August 2007
YMCA March 2004 - December 2005
Horn Field Campus - WIU August 2002 - May 2003
Americorps August 2001 - May 2002
Skills
Marketing Research, Consumer Insights, Data Analysis, Customer Insight, Market Research, Segmentation, Competitive Analysis, Product Marketing, Market Analysis, Analytics, Competitive Intelligence
Education
Wake Forest University - Babcock Graduate School of Management 2006 — 2008
MBA
Indiana University Bloomington 2000 — 2001
Bachelors, Theatre
Texas Christian University 1997 — 2000
Blizzard Entertainment April 2015 - Present
Blizzard Entertainment December 2011 - Present
AAA March 2008 - December 2011
Alltel July 2003 - March 2008
Skills
Workforce Planning, Customer Experience, Vendor Management, Quality Assurance, Customer Service, Call Centers, Customer Satisfaction, Call Center, Team Leadership, Customer Retention, Process Improvement, Software Documentation, Workforce Management, Team Management, Troubleshooting, Team Building, Training, Leadership
Education
University of Phoenix 2009 — 2011
Bachelor's, Software Engineering
Kansas State University 1996 — 2003
Bachelor's, Psychology
The Home Depot August 2015 - Present
Home Depot October 2011 - Present
homedepot.com January 2007 - September 2011
Home Depot October 1998 - December 2006
Alltel 1997 - 1998
Skills
Agile Methodologies, Java Enterprise Edition, SOA, WebSphere Application..., Java, Web Application Design, Web Services, Mobile Applications, Software Development, Enterprise Architecture, SQL, Databases, SDLC, Business Analysis, Requirements Analysis, Integration
Education
Illinois Institute of Technology 1995 — 1997
MS, Computer Science
Alltel On Air PersonalityPlatinum Broadcasting2007 - 2008
Education
Kansas State University 1992 — 1998
Acxiom Corporation June 2004 - Present
ALLTEL 1992 - 2001
Education
University of Arkansas at Little Rock 1989 — 1991
MBA, emphasis in Marketing
Hendrix College 1985 — 1989
BA, emphasis in Economics
Windstream Communications November 2005 - Present
Alltel Communications April 2000 - November 2005
Alltel April 1996 - 2000
USWA January 1993 - 1996
Skills
Telecommunications, Call Center, VoIP, Solution Selling, Direct Sales, Managed Services, Wireless, Account Management, Telephony, MPLS, Salesforce.com, Unified Communications, Call Centers, Security, Sales Operations
Education
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science (B.S.), Marketing
Mylan October 2013 - Present
Mylan Inc. September 2004 - October 2013
Siemens 2002 - 2004
OfficeMax 1998 - 2002
ALLTEL January 1991 - 1998
Skills
SAP, Data Modeling, Business Intelligence, Data Warehousing, ETL, Business Objects, Crystal Reports, Business Process, Performance Tuning, Business Analysis, Integration, IT Strategy, Enterprise Software, SAP BI, SAP BW, SAP ERP, Process Improvement, Management, Cross-functional Team..., ERP
Education
West Virginia University 1983 — 1988
Bachelor's degree, Computer Science
Hiram College
West Corp November 2007 - Present
Alltel July 2000 - November 2007
Skills
Sonus, SIP, VoIP, Telecommunications, Troubleshooting, Call Centers, Networking, IVR, TCP/IP, Telephony, IP
Education
Kansas City Art Institute 1992 — 1995
Verizon Wireless October 2009 - Present
Verizon Wireless February 2009 - October 2009
Alltel August 1999 - February 2009
Oracle March 1998 - October 1999
Melita International 1998 - 1999
US Army 1987 - 1998
Redstone Arsenal 1986 - 1998
Skills
Data Conversion, System Deployment, Oracle, Management, SDLC, Business Analysis, PMO, Software Development, Integration, Business Requirements, Software Project..., Project Management, Requirements Gathering, Vendor Management, PMP, Requirements Analysis, Production Support, Wireless, Software Implementation, Enterprise Architecture, MS Project, Software Documentation, Telecommunications, Disaster Recovery, Unix, Process Improvement, IT Strategy, Billing Systems, Troubleshooting, Mobile Devices, SOA, Testing, Enterprise Software, Agile Methodologies, IT Management
Education
Jacksonville State University 1982 — 1985
Bachelor of Science, MIS
QualChoice April 2015 - Present
QualChoice July 2013 - April 2015
QualChoice June 2012 - July 2013
Windstream Communications August 2008 - June 2012
Alltel August 2004 - August 2008
Skills
Contract Negotiation, Legal Writing, Corporate Law, Legal Research, Affordable Care Act, Contractual Agreements, Health Insurance, Lease Negotiations, Healthcare
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2001 — 2004
Hendrix College 1996 — 2000
Verizon Wireless February 2009 - Present
Alltel May 2008 - February 2009
Freddie Mac 2003 - 2007
Freddie Mac 1995 - 2003
Freddie Mac 1993 - 1995
Freddie Mac 1983 - 1993
Education
James Madison University 1974 — 1978
Bachelor of Music
PNC May 2015 - Present
ServiceLink, a Black Knight company January 2007 - October 2014
LPS Field Services, Inc. 2009 - 2012
FIS Field Services 2007 - 2009
Windstream Communications 1999 - 2007
Alltel 1996 - 1999
Alltel 1992 - 1996
Skills
Requirements Analysis, SDLC, Visio, Business Analysis, Business Requirements, Microsoft SQL Server, SharePoint, Vendor Management, Testing, Process Improvement, Software Documentation, Agile Methodologies, Requirements Gathering, SQL, Integration
Education
Jamestown Business College
Business Administration, Marketing and Management
Verizon Wireless June 2009 - Present
Alltel February 2007 - June 2009
Skills
Wireless, Telecommunications, Solution Selling, M2M, Unified Communications, Direct Sales, Sales, Sales Operations, Customer Retention, Sales Process, Cold Calling, VoIP, Selling, Mobile Devices
Education
James Madison University 1990 — 1994
Alltel Enterprise Network ManagerAlltel Wireless2006 - Present
Alltel Communications 1996 - Present
Verizon Wireless 2009 - 2010
360 Communications 2006 - 2009
Education
James Madison University 1986 — 1990
Verizon Wireless May 2014 - Present
Verizon Wireless December 2013 - May 2014
Verizon Wireless September 2013 - December 2013
Verizon Wireless April 2013 - September 2013
Verizon Wireless January 2011 - March 2013
Alltel September 2003 - January 2011
YP.Com February 2003 - August 2003
Earthlink January 2000 - December 2002
Skills
Troubleshooting, Technical Support, Call Centers, Windows XP, Training, CRM, Management, Windows, Blackberry, Lotus Notes, Customer Service, Time Management, Coaching, HTML, Windows Vista, Microsoft Excel, Mobile Communications, Microsoft Word, Broadband, Telephone Skills
Education
Strayer University 2013 — 2021
Bachelor, Information Technology
Husson University 1997 — 1999
AS, Communications (NESCom)
Acxiom February 2001 - Present
Alltel 1994 - February 2001
Skills
Information Security, IT Outsourcing, Account Management, CISSP, CISA, Disaster Recovery, Network Security, IT Management, Process Improvement, Security, Information Security...
Education
Liberty University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, Graduate
John Brown University 2004 — 2006
BS, Management of Information Systems
Dalton College 1985 — 1988
AA
Northwest Whitfield High School
Verizon Wireless February 2009 - Present
Alltel March 2002 - February 2009
Duquesne Light Company 1996 - 2002
Education
University of Pittsburgh 1998 — 2001
Master of Business Administration (MBA)
Indiana University of Pennsylvania 1983 — 1987
B.S. Business Administration, Management Information Systems
Boston Financial Data Services May 2007 - September 2011
Cerner Corporation July 2005 - May 2007
Cerner Corporation August 2003 - July 2005
Alltel September 1997 - August 2003
Skills
Analysis, Documentation, SQL, Problem Solving, Administration, Systems Analysis, Customer Relations, Troubleshooting, Customer Service, HTML, Microsoft Office, Software Documentation, System Administration, SharePoint, Visio, Business Analysis, Technical Support
Education
Kansas State University 1998 — 2001
Associate of Science (A.S.)
Kansas State University 1995 — 1998
Associate of Science (A.S.)
Salina Central 1991 — 1995
High School Diploma
HeartWare Inc January 2013 - Present
Genzyme Corp. March 2000 - January 2013
Alltel 1998 - 2000
Skills
Talent Management, Biotechnology, Onboarding, Succession Planning, Human Resources, Employee Relations, HRIS, PeopleSoft, Applicant Tracking..., Deferred Compensation
Education
Ithaca College 1990 — 1994
InterCall December 1998 - Present
InterCall December 2005 - November 2011
West Corporation 1998 - September 2011
InterCall January 2006 - February 2007
InterCall November 2002 - December 2005
InterCall December 1998 - October 2002
Alltel 1993 - 1998
360° Communications 1994 - 1997
Centel Corporation 1983 - 1993
Skills
Telecommunications, Direct Sales, Cloud Computing, SaaS, Selling, Unified Communications, Team Building, Telephony, Training, Cross-functional Team..., Management, Strategic Partnerships, Coaching, Salesforce.com, Cold Calling, Sales, Recruiting, B2B, VoIP, IP, Sales Management, Solution Selling, Strategic Planning, CRM, Retail, Budgets, Channel, Wireless, Sales Process, New Business Development, Product Management, Business Development, Contract Negotiation, Managed Services, Video Conferencing, Sales Operations, Negotiation, Account Management, Product Marketing, SIP, Call Centers, Leadership, Customer Retention, Mobile Devices, MPLS, Go-to-market Strategy, Channel Partners, Vendor Management, Professional Services
Education
Illinois State University 1979 — 1983
Economics
Elk Grove High School 1976 — 1979
Windstream Communications August 2014 - Present
Health Care Services Corporation March 2014 - July 2014
Vitera Healthcare Solutions September 2012 - February 2014
QualChoice of Arkansas April 2011 - June 2012
Arkansas Oklahoma Gas Corporation December 2008 - August 2011
Alltel September 2007 - November 2008
Robinson, Biggs, Ingram, Solop and Farris January 2007 - May 2007
Friday, Eldridge and Clark September 2006 - December 2006
Skills
Energy Law, Contract Negotiation, Corporate Law, Healthcare Regulation, Corporate Governance, Legal Writing, Regulatory Filings, Real Estate, Employment Law, Legislative Research, Legal Research, Policy, Project Management, Litigation, Analysis, Negotiation, Research, Public Speaking, Trials, Microsoft Office, Mediation
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2004 — 2007
J.D.
Hendrix College 2000 — 2004
B.A., Politics
Southside 1996 — 2000
Alltel February 2008 - Present
Alltel 2005 - February 2008
360° Communications 1997 - 1998
Skills
Vendor Management, Call Center, Wireless, Telecommunications, Team Building, Product Management
Education
John Carroll University 1993 — 1997
B.S., Chemistry
Southwest Power Pool September 2013 - Present
Fidelity National Information Services September 2007 - August 2013
Central Baptist College July 2006 - August 2013
Alltel March 1997 - September 2007
The Future Now 1995 - 1997
US Army December 1984 - November 1992
Skills
Program Management, Security, Analysis, Strategic Planning, PMP, Active Directory, Distributed Systems, Cryptanalysis, Electronic Warfare, Linguistics, Instructor-led Training, Network Security..., Military Experience, SDLC, LDAP Administration, Red Hat Linux, Disaster Recovery, Security+, HUMINT, SIGINT, Weapons Training, Information Technology, Windows Server, Servers, System Administration, Information Security, VMware, Management, IT Management, Network Security, Data Center, Computer Security, Powershell, Troubleshooting, Visio, Microsoft Certified...
Education
Central Baptist College 2003 — 2005
B.S., Management Information Systems
University of Arkansas at Little Rock 1992 — 1993
Business
Defense Language Institute 1985 — 1986
Modern Standard Arabic and regional dialect training
Hendrix College 1982 — 1984
Business and Economics
England High School 1978 — 1982
College Prep Track
Arkansas Governor's School 1981 — 1981
Social Sciences
Redi Carpet August 2013 - Present
Time Warner Cable 2010 - April 2013
Samarion May 2009 - November 2009
Alltel 1990 - 2009
Skills
Solution Selling, Wireless, Account Management, Mobile Devices, Leadership, Sales Operations, B2B, Managed Services, Telecommunications, Customer Retention, Call Center, Sales Process, VoIP, Contract Negotiation, Management, Business Development, Sales, Call Centers, Telephony, Sales Management, Customer Experience, Product Management, Direct Sales, Broadband, Team Leadership, Cellular Communications, P&L Management, Selling, Customer Satisfaction
Education
Illinois Central College
Business Administration and Management, General
Northrop Grumman Corporation March 2013 - Present
Alltel / Verizon Wireless 2003 - March 2012
Alltel 2002 - 2012
Verizon 1998 - 2012
Verizon Communications 1998 - 2012
Verizon Wireless 1998 - 2009
Fidelity Information Services 1998 - 2001
CareNetwork 1987 - 1998
Skills
Call Center, Telecommunications, Security, Wireless, Vendor Management, Customer Experience, Troubleshooting, Data Center, Management, Networking, Call Centers, Team Leadership, Software Documentation, VoIP, Access, Training, Business Analysis, Visio, Information Security, Disaster Recovery, SDLC, Technical Support, System Deployment
Education
Hendrix College 1982 — 1986
BA, English
Alltel Technician-SystemsVerizon Wireless2009 - Present
Alltel Communications 1998 - Present
Jacuzzi Bros March 1996 - March 1998
Education
Henderson State University 1986 — 1991
Pending, Science
Verizon Wireless November 2011 - Present
Verizon Wireless (Previously Alltel) January 2009 - May 2012
Alltel August 1994 - January 2009
Skills
Wireless, Telecommunications, VoIP, Unix, Vendor Management, Integration, Disaster Recovery, Requirements Analysis, SDLC, Perl, Solaris, Troubleshooting, Data Center, TCP/IP, System Deployment
Education
Jackson State University 1979 — 1983
Mitchell Communications Group October 2012 - Present
WorkMatters 2011 - Present
Elizabeth Richardson Center, Inc. 2004 - 2014
MaxSurge Healthcare Solutions 2010 - October 2012
SVI 2009 - 2010
Pump It Up - The Inflatable Party Zone 2005 - 2010
Suds Car Wash 2005 - 2007
Central States Manufacturing, Inc. 2004 - 2005
Euronet 2001 - 2003
Alltel 1990 - 2000
Skills
Accounting, Finance, Telecommunications, Strategic Planning, Forecasting, Mergers, Process Improvement, Business Planning, Budget, Team Building, Business Development
Education
Hendrix College
Bachelor of Arts, Economics & Business with an emphasis in Accounting
Bank of the Ozarks August 2009 - Present
Alltel 2006 - August 2009
Alltel 2006 - 2007
Deloitte & Touche 1994 - 2004
Skills
Financial Analysis, Banking, Mergers, Financial Modeling, SEC filings, Strategic Planning, Financial Reporting, Forecasting, Corporate Finance, Accounting
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2004 — 2006
Hendrix College 1990 — 1994
Windstream Communications April 2012 - Present
Alltel Wireless 2000 - April 2012
Alltel July 1993 - 2000
Education
Hendrix College
B.A., Economics and Business
Oracle June 2013 - Present
Dell September 2011 - May 2013
Dell July 2005 - September 2011
Alltel 1997 - 2005
Skills
Servers, Data Center, Storage, Storage Area Networks, Virtualization, Cloud Computing, Disaster Recovery, Enterprise Storage, NAS, Networking, SAN, Storage Solutions, Storage Virtualization, VMware, Windows, Solution Selling, SaaS
Education
University of Arkansas at Little Rock 1998 — 1999
Business Management
Henderson State University 1996 — 1998
Computer Science
Alltel Wireless Manager - Indirect SalesVerizon Wireless2009 - 2009
Alltel 1998 - 2009
Alltel Wireless 1998 - 2008
Alltel Wireless March 2005 - October 2005
Alltel Wireless February 1999 - March 2005
Liberity Cellular (d.b.a. Kansas Cellular) August 1998 - September 1999
Education
Kansas State University 1993 — 1998
Business, Marketing
Life & Specialty Ventures, LLC June 2012 - Present
Walmart October 2010 - July 2012
Alltel September 1997 - September 2010
Alltel Wireless 1997 - September 2010
Alltel Communications/Verizon Wireless 1997 - September 2010
Education
John Brown University 1996 — 1998
BS, Management
Windstream Communications October 2012 - Present
Tapfin May 2012 - October 2012
Purcell Systems November 2011 - May 2012
Verizon Wireless January 2009 - October 2011
Alltel February 2003 - January 2009
Alltel July 2001 - February 2003
Alltel March 2000 - July 2001
Alltel March 1998 - March 2000
Alltel September 1997 - March 1998
Skills
MS Project, GIS, Standards Development, Wireless, Visio, MapInfo, Telecommunications, Process Improvement, Network Engineering, Organizational Behavior, Documentation, Strategic Planning, PMP, Technical Writing, Planning, Team Building, Team Leadership, Disaster Recovery, Problem Solving, Project Planning, Management, Software Documentation, Switches, Computer Network..., Microsoft Project, Networking
Education
University of Phoenix 2006 — 2008
MBA, Business
University of Phoenix 2004 — 2006
Certificate, Project Management
Hendrix College 1991 — 1995
BA, Philosophy, Political Science, & History
Humble High 1988 — 1991
Arkansas Blue Cross Blue Shield 2004 - Present
Fidelity Information Services 1998 - 2004
Rasco Burris and Winter 1996 - 1998
Alltel 1994 - 1996
Worthen Banking Corporation 1986 - 1994
Skills
Internal Audit, Auditing, Accounting, Risk Management
Education
Hendrix College 1978 — 1982
B.A., Economics and Business
Arkansas Public Service Commission May 2009 - May 2013
Alltel Wireless June 2006 - May 2009
Alltel 1999 - 2009
Alltel June 2003 - July 2006
Comcast Cable 1996 - 1999
Skills
Cellular Communications, Wireless, Computer Hardware, Telecommunications, IP, VoIP, Process Improvement, Project Management, Product Management, Call Centers, Team Leadership, Strategic Planning
Education
Hendrix College 1989 — 1993
BA, Theatre and Political Science
Sprint November 2010 - Present
Sprint April 2008 - November 2010
Sprint July 2007 - April 2008
Alltel September 2004 - June 2007
Alltel August 2003 - September 2004
Alltel September 2001 - August 2003
Alltel June 1998 - September 2001
Skills
Management, Access, Training, Performance Management, Cross-functional Team...
Education
Kansas Wesleyan University 2001 — 2004
Bachelor of Science degree, Business Management
University of Nebraska-Lincoln May 2012 - Present
Philips August 2003 - May 2012
Alltel December 2002 - August 2003
Skills
Software Development, Web Development, Software Project..., Project Management, Microsoft SQL Server, Active Directory, IT Management, Troubleshooting, Microsoft Certified..., Creativity, Databases, Windows Server, VMware, IIS, IT Operations, Business Analysis, SQL, C#, Windows, Servers, Disaster Recovery, SharePoint, System Administration, Network Administration, Team Leadership, Agile Project Management, Web Design, Responsive Web Design, Web Standards, PHP, HTML, MySQL, JavaScript, jQuery, AJAX, VB.NET, Application Architecture, Continuous Improvement, Creative Direction, Adobe Creative Suite, Mobile Applications, Kaizen, Lean Manufacturing
Education
University of Nebraska-Lincoln 2011 — 2014
Master of Science, Leadership Education and Development, 4.0
Kansas State University 2002 — 2007
BS, Computer System Technology
Kansas State University 2002 — 2005
AS, Computer Science
Kansas State University 2002 — 2005
AS, Web Development Technology
University of Central Arkansas 2012 - Present
Verizon Wireless February 2009 - December 2011
Alltel August 2007 - February 2009
Alltel January 2004 - August 2007
ALLTEL Communications, Inc January 2001 - January 2004
ALLTEL Communications, Inc January 2000 - January 2001
ALLTEL Communications, Inc August 1997 - January 2000
Acxiom January 1989 - February 1997
Skills
Microsoft Office 2003, SQL, Helping Students Succeed, Troubleshooting, Analysis, Program Management, Project Management, Leadership, Management, Technical Support, Wireless, Testing, Microsoft Office, Customer Satisfaction, Project Planning
Education
University of Central Arkansas 1985 — 1988
BBA, General Marketing
Hendrix College 1983 — 1985
City of Hesston Emergency Services December 2012 - Present
Verizon Wireless January 2009 - June 2013
Alltel September 2000 - December 2008
United States Marine Corps March 1996 - March 2000
Skills
Troubleshooting, TCP/IP, Java, Telecommunications, JavaScript, Microsoft SQL Server, Requirements Analysis, SQL, Wireless, Oracle, Integration, Unix, Windows, Testing, Apache, Active Directory, Security, System Administration, Operating Systems, Network Administration, Mobile Devices
Education
Kansas State University 2000 — 2002
Computer and Information Sciences and Support Services
Forest City Enterprises June 2015 - Present
Forest City Enterprises December 2007 - June 2015
Progressive Insurance November 2005 - November 2007
Portland General Electric December 1999 - October 2005
Pacific Crest Technologies 1998 - 1999
Pacific Telecom, Inc. 1995 - 1998
Alltel Information Services June 1982 - September 1995
Alltel 1977 - 1982
Mid-Continent Telephone 1969 - 1976
Skills
Process Improvement, Project Management, SDLC, MS Project, Program Management, Visio, Business Analysis, Strategic Planning, Team Leadership, Team Building, Business Process..., Integration, Process Scheduler, Software Development, PMP, Project Portfolio..., Management, Business Process, IT Management
Education
Indiana University of Pennsylvania
Business Administration and Management, General
Kent State University
Business Administration
Arkansas Department of Workforce Servces February 2012 - Present
Arkansas National Guard November 2008 - February 2012
Alltel June 2007 - October 2008
Alltel Corporation June 2007 - October 2008
Deluxe Media Services August 1997 - January 2006
Deluxe Global Media Services, Inc August 1997 - January 2006
Education
John Brown University 2007 — 2009
BS, Organizational Management
Pulaski Technical College 2004 — 2007
Associate of Science, Computer Information Systems
John Brown University
Bachelors Degree, Organizational Management
Pulaski Technical College
Associate of Applied Science; Associate of Art, Computer Information Systems
Prudential Financial June 2013 - Present
Verizon Wireless January 2009 - March 2013
Alltel May 2007 - December 2008
HCL Technologies May 2006 - March 2007
Skills
Unix, Agile Methodologies, Requirements Analysis, SQL, Oracle, Spring, SDLC, Telecommunications, Wireless, Weblogic, Java Enterprise Edition, PL/SQL, XML, Software Development, Tomcat, Software Project..., Java, JSP, Websphere, Integration, Enterprise Architecture
Education
Jawaharlal Nehru Technological University 1999 — 2003
B,Tech in IT
University of Arkansas for Medical Sciences June 2012 - Present
University of Arkansas for Medical Sciences June 2012 - February 2014
Pulaski Technical College October 2010 - May 2012
Job Corps October 2008 - October 2010
Remington College August 2004 - June 2006
Alltel July 2000 - February 2004
Alltel April 2000 - July 2000
Alltel Information Services September 1998 - April 2000
Skills
Training, Instructional Design, Curriculum Development, Educational Technology, Analysis, Event Planning, Teaching, Higher Education, Team Building, Staff Development, Leadership, Team Leadership, Adult Education, Microsoft Office, Microsoft Office 2007, Quality Assurance, Access, E-Learning, Photoshop, Publishing, InDesign, Coordination, Instruction, Information Analysis, Problem Solving, Computer Graphics, Digital Photography, Custom Graphic Designs..., Interior Design, Project Implementation, Interiors, Public Speaking, Research, Graphic Design, Graphic Design Software, Presentation Skills, Technical Writing, Online Branding, Inspiring Leadership, Creative Services
Education
Jones International University 2009 — 2011
Master of Education(MEd), Adult Education with Specialization in Elearning Technology and Design
Philander Smith College 1994 — 1998
B.S., Computer Science
Osceola High School 1992 — 1994
High School
Darragh Company January 2012 - Present
Verizon Wireless July 2010 - November 2011
Alltel 2001 - 2010
Education
Indiana Wesleyan University 1998 — 2000
Associates, Business
Ricoh Americas Corporation May 2015 - Present
Manheim Digital February 2012 - May 2015
Cox Communications May 2011 - November 2011
Verizon 2006 - October 2010
Kelly IT 2010 - 2010
Xerox Corporation 2007 - 2008
Alltel 2003 - 2006
Skills
Troubleshooting, Technical Support, Training, Computer Hardware, Software Installation, Customer Service, Windows 7, Databases, Customer Satisfaction, Management, Networking, Sales, CRM, TCP/IP, Leadership, Account Management, Oracle, Team Leadership, Testing, Team Building, Marketing, Help Desk Support, Salesforce.com, Quality Assurance, System Administration, Process Improvement, Information Technology, Windows, Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Cold Calling, Equipment Installation, Computer Hardware..., Network Security, Programming, Field Service, Field Service..., Printers, Software Documentation, Vendor Management, Network Administration
Education
ITT Technical Institute-Duluth 2011 — 2013
Computer Technology/Computer Systems Technology
South Georgia Technical College 1998 — 2000
Computer Information Systems
Salina USD 305 October 2014 - Present
Valley Hope Association November 2012 - October 2014
Sunflower Bank July 2010 - October 2012
Sunflower Bank January 2008 - July 2010
Mid Kansas Cable - Alltel Authorized Dealer 2006 - 2008
Alltel 2003 - 2006
Skills
Customer Service, Troubleshooting, System Administration, Server Administration, Networking, Software Installation, Technical Support, Software Development, C#, Customer Relations, Vendor Management, Project Management, SQL, C++, ASP.NET, Crystal Reports, Risk Management, Call Centers, Banking, Web Applications, Microsoft Office
Education
Kansas State University
The Master Teacher November 2012 - Present
The Master Teacher May 2011 - November 2012
Alltel October 1996 - January 2007
Skills
Customer Service, Public Speaking, Access, Training, Data Entry, Administrative..., Community Outreach, Team Building, Sales Management, Team Leadership, Data Analysis, Program Management, Teaching, Coaching, Non-profits, Marketing, Project Management, Staff Development, Call Center, Leadership Development, Microsoft Word, Project Planning, Leadership, Social Media, Event Management, Research, Editing, Strategic Planning, Account Management, Microsoft Excel, Budgets, Microsoft Office, HTML, E-Learning, Sales, Outlook, PowerPoint, Management, Customer Retention, Employee Training
Education
Kansas State University 2007 — 2009
BS, Sociology
PayPal September 2008 - Present
PayPal August 2007 - September 2008
PayPal May 2007 - August 2007
PayPal February 2007 - May 2007
PayPal December 2006 - February 2007
PayPal June 2006 - December 2006
PayPal November 2005 - June 2006
Alltel August 2004 - September 2005
West Corporation September 2002 - August 2004
Cox Communications January 2000 - August 2002
Skills
Project Management, Customer Retention, Account Management, Fraud Detection, Chargebacks, E-commerce, Training, Due Diligence, Financial Risk, Internet, Microsoft Office, Microsoft Excel, Onboarding, Risk Assessment, Small Business, Salesforce.com, Multi Tasking, Sales, Customer Service, Call Centers, Back Office, Compliance, International Business, International..., Business Process..., A/R collections, Remittance Processing, Telecommunications, Telecommunications..., Telemarketing, Marketing, Global E-commerce, Customer Satisfaction, Fraud
Education
University of Nebraska at Omaha 2015 — 2017
Bachelor Applied Science in Business, Business Administration; Marketing
Iowa Western Community College 2006 — 2010
Associate of Arts Degree, Business Administration
Iowa Western Community College 2006 — 2010
Associate of Applied Science degree, Human Resource Management
Omaha School of Massage and Healthcare of Herzing University 2006 — 2007
Certification, Massage Therapy/Therapeutic Massage
TLJ Enterprises LLC June 2003 - Present
ALLTEL April 1983 - June 2006
Skills
New Business Development, Marketing, Business Planning, Sarbanes-Oxley Act, Budgets, Forecasting, Negotiation, Leadership Development
Education
University of Arkansas at Fayetteville 1977 — 1978
MBA, Accounting
Henderson State University 1971 — 1975
BSBA, Accounting
HP Enterprise Services June 2008 - Present
Windstream Communications July 2006 - August 2007
Alltel July 1990 - June 2006
Skills
Mainframe programming, SDLC, Mainframe, JCL, IBM Mainframe, COBOL, Requirements Analysis, Requirements Gathering, Business Requirements, CICS, Software Project..., ITIL, Management
Education
Hendrix College 1968 — 1973
BA, Psychology
North Litttle Rock High School
AT&T Mobility LLC August 2007 - Present
Alltel February 2000 - February 2007
Skills
Customer Satisfaction, Microsoft Office, Operations Management, Sales, Customer Service, Quotas, Telecommunications, Team Leadership, Customer Retention, Call Center, System Administration, Supervisory Experience, Troubleshooting, Wireless Networking, Leadership Development, Accounting, Leadership, Wireless, Call Centers, Project Management, Networking, Contract Management, Direct Sales, PowerPoint, Process Improvement, Budgets
Education
Liberty University 2009 — 2012
Master, Pastoral Counseling
Howard Payne University 2007 — 2009
BS, Christian Studies
Palmetto Engineering & Consulting February 2011 - Present
McCall-Thomas Engineering Company, Inc. December 2006 - February 2011
Byers Engineering August 2006 - December 2006
Job Training Unlimited September 2002 - July 2006
Alltel January 1971 - September 2002
Telecom Inc. September 1966 - December 1970
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Jefferson Davis Community College 1965 — 1966
Andalusia High School 1962 — 1965